Freedom Debt Relief Reviews

I was so glad I just had my first settlement!!! I saw my credit limit go back to my account.and another one on the way. They really live up to their promise of getting you out of debt. Thank You Freedom Debt Relief for helping me!!!

Very helpful gentleman. Experience couldn't have been better. I appreciate prompt response time and the feeling of compassion. I didn't deliberately end in this financial mess but it is a relief to know I am about to recover. Looking forward to the future!!

Tiffany was very knowledgeable and courteous. She answered all my questions without judging my past actions regarding decisions on credit cards. She took the time to answer every concern that I had. She explained the contracts in detail and went over what my next steps would be. She assisted with phone numbers and emails for the future.

Need to find out status of my account. Last year we got a notification that one of our accounts had accepted terms and we were to pay $638.00 a month for a year which ended this past Nov. and it would be paid off but the account still shows active as of Dec. Please let us know what is going on or we will cancel monthly deduction... Thank You.

Representative Angeleah - She is Wonderful, she did not make me like a failure. I really liked her. She made me feel like a person, did not judge me for being an idiot for getting so backup in bills. I will surely recommend her to family and friends. Thank you so much for all her help.

I am so relieved 2nd time around. I've tried on my own but need help and even taken out a loan am still in Debt. Mr. Aaron ** was so helpful and very polite. The conversation made me want to know more & pass it on to others. I know I will get out of debt this time.

I was extremely pleased with how quickly the enrollment and approval process was. Hannah made the experience so much more reassuring. She was very helpful and knowledgeable. I look forward to my future being debt free through Freedom Debt Relief. :)

I was ashamed of my situation and hesitate to make the call for help. Fortunately, Kaleene took my call, calmed my fears, reassured me, encouraged me, answered all my questions about your program. She was patient and was very thorough and knowledgeable. Couldn't ask for better customer service!

I wanted to take the time to thank Cory for helping us! He is very knowledgeable about my debt and he answered every question we had with an understanding heart. I am confident after talking with Cory about being debt free. We say this with a happy confidence in our future. Thank you!

I was looking for a loan to pay off my credit cards. Instead Mr. Tierrell ** gave me a better offer and explain to me in detail about the debt relief. I thought that this would work for me so I am going to give this a try. Very glad I got this email and glad he called. Thank you.

Peter was very helpful and answered my many questions. We are very excited about this opportunity to clear our old debts and move forward. I will definitely tell anyone I know about this company and encourage them to call if they are drowning in credit card debt like us.

I really appreciate how Ismael ** treated me during this process. From the initial call to answering my questions, giving me time to work with my husband on questions, and answering those questions. I never felt pressured, made to feel bad for my debt, or my situation. Everything felt so transparent and I feel good about this decision. This was driven mostly by how great Ismael ** treated me.

Deborah was very knowledgeable and helpful. She eased me into finally taking the initiative to make a step towards a better financial future. I am looking forward to working with Freedom Debt Relief. I’m sure I will not be disappointed. The customer service from the welcome call person was also excellent.

I signed up with Freedom back in June of 2017. After 2 months my first debt was resolved. Ok that's good but by November they hadn't solved any more debts and we had paid over $900 to them. When I called to find out what was going on they said there were fees, that's understandable, but by my calculations they paid a debt for $287. So that means the remaining money went to fees. They charge you for calling in the payment for the debt, they charge you to send the debt collectors a check and then whatever other fees they charge. Which by the way if you ask what other fees there are they can't tell you. To make matters even more worse the company they settled with got another collection company to try to get the other half of the debt from me. I called Freedom to tell them that and they told me that I needed to figure that out on my own because that wasn't their problem.

Rhonda was extremely helpful in enrolling me into the Freedom Debt Relief program. She helped me every step of the way and answered my calls and emails in a prompt and timely manner. Her professionalism and kindness throughout the process of enrollment impressed me very much. I will recommend Rhonda to family and friends who are in need of debt relief. Thank you so much Rhonda.

Please do not think that this service is an alternative to managing your debt. Freedom mishandled my account time and time again. Ignoring legal summons and settling other accounts ahead of the most urgent ones even after persistent communication with Freedom advanced collections dept. After one year of constant struggle I had to take out bankruptcy and should have never wasted my time with Freedom Financial.

The whole process of applying and getting everything set up and going was very easy easier than I thought it would be. I was very nervous about everything going on in my Financial State but I'm very pleased at the outcome. Betsy was wonderful and explained everything to me.

Laura ** was very polite n informative. I had a few questions and Laura was able to.answer them for me. I am so glad that will be credit card debt free in 35 months or less. Definitely will recommend you to anyone I know who needs help. Thank you.

The Freedom Debt Relief customer service representative, Nicole, was an absolutely God-sent! She was polite, considerate, knowledgeable, and efficient. I was extremely pleased with her personable and relatable demeanor. I appreciated how quickly she processed my information, making my debt consolidation process stress-free and enjoyable.

Chris was great to work with. He explained everything perfectly. Very knowledgeable about the program and made us feel satisfied that we are doing what we have to do to get out of all our CC debt. He understood our concerns about stopping paying our CC and made us understand we had to so we could get a good settlement.

Kareem really help me a lot. I will tell more people about Freedom Debt Relief. It's a great program to help people like myself. I am very Blessed I found out about company on Facebook. I am grateful for finding out about this company. I will spread this to others.

Mike was able to explain the program and answer all my questions, offer an affordable solution, and helped walk us walk through the sign up process. In 48 or less months we'll be debt free. Thank you Freedom Debt Relief!

Excellent assistance in providing me with help to pay my creditors! Stress free phone call with Jennifer **. It took a huge step to call for help but she made it so comfortable for me. I didn't feel embarrassed or ashamed as she took me through this process. She was professional and personal at the same time. Now I can sleep tonight!

The process was pretty easy to get through and my representative was very helpful and easy to get a hold of. I used another debt consolidation service in the past but this one seems to have better options to get my debt paid off faster and at lower balances. They basically cut my total amount owed in half and it seems easy to stick to my goal.

IF you are in as dire of a financial predicament as I was (i.e. barely able to make the minimum monthly payments on your credit cards), then FDR is a reputable and trustworthy organization to go with. They forewarned me about all of the fees and the hit that my credit score would take. Every member that I was in contact with was friendly & helpful and the tools in which you can access them and your account are very professional. I was entirely committed to making good on my debts as quickly & as efficiently as possible, hopefully without collection agencies bothering me at home or at work, and FDR made this possible.

You saved my life, I was falling apart due to a huge breakup with my partner in my life and had to move fast, had medical bills due to a mini stroke I had and a accident with my dog and incurred debt. I am now trying to get back on my feet. I have now set goals for myself in my life. I thank you so very much and will refer your company to anyone of need. Thank you.

Rhonda ** was a big help today. I really appreciate her. She took her time with me and she was very patient. She explained everything that I needed to know and I really had a wonderful experience today. I have no worries knowing that this company will take full care of me. I am stress free and soon will be free. Very very very thankful.

Michael ** is the best. I will recommend him to anyone who come to me with debt problems. I was afraid to do this. I just knew it would be hard and probably impossible for me. He calmed my nerves and made everything so easy. His personality is great.

Dayton is just outstanding! He was patient, kind, understanding and extremely efficient and professional! I could not ask for a more supportive person better as I go through this challenging journey in my life. I feel secure in knowing that he's gonna be there for me every step of the way! Thank you Dayton!

It will help me to paid them off faster and save me money. The person that got me approved was very polite and went all the steps I needed to know and got me approved. I'm very relieved that I got in touch with Freedom. It has relieved me from stressing over my payments every month. I can pay 200.00 a month and not have to worry anymore. They will take my payment out of my checking account every month starting the February 1st 2018. Thanks and have a great day.

Very pleased with my Representative, Michael... from our first conversation Michael was very informative, patient and willing to work with my debt. I had several conversations and multiple questions regarding my debt. I contacted Michael after a few weeks of reviewing my options and consulting with my personal financial advisor as well. I am very pleased with my final discussion and would recommend a friend in a heartbeat. Thank you, Freedom Debt Relief...

I have asked and asked for the negotiation team to present an offer to my very last creditor, but they refuse to do so. It makes no sense. No one will explain it and I get the exact same response from the customer service people. HELP ME!!!

This young man made everything so simple for me to manage a pay off on credit cards I had fallen behind on. I’m so thankful I have an out of debt. Thanks for helping me. I had gotten sick several months ago and didn’t know what to do about my debt. So this company went way beyond helping me. Thank you.

Michael was beyond fantastic with helping us find a solution in our time of desperation. He listened, cared, and met our needs! I would highly recommend the services offered by Freedom Debt Relief to anyone needing financial assistance! I look forward to clearing all our debts in a timely manner. Thank You!

Thank you, Thomas for help me and finding the best solution for me. You are very professional, kind, humble, and your people skills help me and I do believe others. You have the best customer service. What you did for me, can only do somebody who care and go above his job to help others in need.

They were every helpful peace of mind. Andrew was very informative on how the program work. The plans that I was set up with work for my budget. But Andrew has not call me back yet, check with the customers SERVICE and they told me that they have not got my file or I haven't got in the systems yet.

Thanks for the help and support. Jason was great to work with. Very helpful and explained everything to me and my wife. We are grateful for your support and would recommend this service to our family and friends. Things can happen with life that is unexpected and we are happy to know that there are better solution's than giving up or bankruptcy. You guys are amazing. Thank you from our family to yours.

I join the program because of health expenses. I am retired and they help my family get back on our feet. They helped me through the process and explained how everything would work. We are debt free except for a mortgage and car payment and in less time than we thought. I would do it again but I shouldn't have too. I would have given 5 stars except my credit rating went down which they explain to me. They only thing I haven't gotten is a plan to rebuild my credit rating.

Had no problem with you guys. Just can’t get my dashboard log in hopefully I can get some help Monday. I’m so happy I could get into your program. I was at my last resort without filing bankruptcy. Hope I’m doing the right thing.

I appreciate Jeremy ** so much. He was very helpful in all aspects and cleared. I wish I would have contacted Freedom Debt Relief sooner because I was paying my bills but the balance were remaining the same. It was like I was giving away my money to my creditors for free and I was going through a hardship. Thank you again Freedom debt relief.

The customer service was clear and excellent while providing insightful guidance and direction. The phone call was welcoming and provided me with enough answers and reassurance. I feel confident about the program due to the positive attitude and encouragement of the team.

Kareem was personable and made what was a tough decision for me much more bearable. He was able to answer almost all of my questions and concerns and was able to connect with me personally. He's assured me that I made the right decision today so I am optimistic about my financial future.

I received outstanding customer service from Certified Debt Consultant Melinda **. I hope to be debt free very soon with your professional service and help. I will recommend your service to others that I know who could use your service! Thank You! Happy New Year!

Jennifer ** is great. She made me feel so comfortable and relieved to know that soon I will be debt free and that she will be there for me through this journey. I’m so excited to be a part of this program. Thank you Freedom Debt Relief. I will definitely recommend you guys to people I know.

When dealing with debt consolidation, I expected fast talkers and a lot of hidden fees. However, I was happily proved wrong. Chris was patient and made sure to explain everything I needed to know and has made the process incredibly easy. He was friendly, made conversation about my life and seemed genuinely interested in helping me. I never felt pressured to agree to anything and whenever I needed more information or time to think about things, he was more than happy to take the time I needed. I was very skeptical about this process when I first called, but I was shocked to have found a group that sincerely seems to care about helping people through economic hardships. I would recommend this service to anyone who has run into a tough time financially. I can't thank Chris enough for all his help.

Just enrolled in the FDR program. From my recent experience I can only say, "Thanks for the blessing." My agent Taqiy ** gave me great customer service. He is most thorough, patient, and dedicated. Looking forward to a better future!

They were very helpful and patient with me and walked me thru the process. Had to help me set up a new email due to not knowing my password. Patience with older people is a great assets to your company and the help that you provided and can do for me have me a great relief. Thank you.

I enrolled in FDR when in financial hardship and was left in worse financial hardship and in more debt than I began. FDR charged me an enormous amount of fees for debt they failed at negotiating at all with one creditor. They left me to negotiate my own debt with another and then falsely informed me about a consolidation loan from their “sister” company Consolidation Plus. Leaving me with more debt and a higher interest rate than when I started. The customer service was impossible and very discouraging. I know they have recordings of the false information that led me to agree to the loan, yet they have avoided me. Taking advantage of me the way they did was morally wrong and should be illegal. I would not recommend this company to anyone. I just wish there was some relief for me. I will be paying this loan off for years to pay their ‘fees’ that they did not earn.

Mario was a great help to me and helped me understand this program! Much appreciated! I cannot wait to see how much this will help me in my life! Hopefully others can see how great this program is! Thank you again!!

Hello, I am an average person not affiliated with a company to promote this company. My family and I had some unexpected expenses that we tried to handle on our own, but were unsuccessful and needed help. Everyone that I spoke to today was extremely professional, helpful, and informative. I would recommend this organization to anyone that was in a similar situation as myself and my family!

Chris ** was fantastic and very professional! He was patient while I asked multiple questions and took the time to really explain the program in a way I could understand and not feel guilty. He also exhibited highly developed skills in communication, finance, and overall customer service. He made the process as painless as possible. I will definitely recommend him to a friend who has found herself in a similar situation. Thank you!!

This was a great experience and will keep reviews updated as this program goes forth. Will also rate my experience if unsatisfactory. Really hoping this will eliminate all my debt and free up necessary funds. Thank you very much. Will recommend this as it goes forth.

Please to be part of your debt relief program. Talking to Melissa make me feel very secure and optimistic of taking the right step toward debt relief program which is going to help me to go in different direction with my debts and my money. For now it has been a pain to cope with it week to week. Thank you very much for your help and understanding.

I called and advise the representative that I spoke with that I needed to change my payment to a lower payment due to a change in finances. Before then I had been paying on time. He advise me that it can only be for 3 months. I was the one who requested extra $200 payment in addition to the already 360.00 that I had been paying. I was told when I signed up that I could change this by calling if there was a change in my situation. All the rep would say is you still owe us the money for our fees. Which I had/have every intention on paying. When I begin to ask questions he became annoyed.

Kim was great. I needed help financially and she was great at answering all the questions and getting me set up. I was just a person going through a financial crisis because of loss of income and some medical issues that had to bE resolved. I am excited to start this program.

Had a wonderful experience with both representatives. Thanks so much for all the help they gave me. Again thank you all for the wonderful help received. Would happily recommend Freedom Debt Relief to anyone I know with a debt problem. Thanks again.

I am a frustrated consumer and senior, I have faith that Freedom Debt Relief will help with the organization of my credit cards. I understand this is just the beginning. Month after month kept paying credit cards, particularly those cards that never seemed to go any lower, it was difficult for me not to continuously using my credit cards, hard to catch up with debts. Please keep up your great job FDR staff. I am sure things will get better for me.

Anthony was very informative. And answered all my questions. I have never done this before, so he was knowledgeable on how I was to proceed, and took me through the process step by step. I am grateful for the opportunity to become debt free. Thank you.

I have received many to the point irritating phone calls from creditors and being told that they don't deal with for profits to one saying if I didn't deal with them that my account would immediately go to collections. It would seem that these calls could be averted if you were to call them to let them know you are representing me. After all you are a for profit organization and for the 13+k you will be paid, I would appreciate those calls being made. Thanks.

Your program has resolved 5 debts we owe. I had good responses from the law office and from Rick. We had Amanda originally who set us up in the program. Rick took over after Amanda left? They have both done a very good job in helping us with the program. Emails have kept us current with what is going on with our account.

The team members and legal staff were very timely and professional in handling my financial situation. My only regret is not calling sooner. One of the things that made it easier for me was that most of the support staff seemed to really understand what I was going through. I think that made the biggest difference. Thank you, FDR!

Freedom promised to get me back on track with my life and have me debt free in a certain amount of time if I just followed their system. One by one my credit card debt decreased and I was able to breathe! I am forever grateful for my experience with Freedom. Excellent customer service. Each time I had a question I never hesitated to call them up. Every agent was different, yet they all handled the call professionally, showed empathy for my case, answered all of my questions (even when I thought it wasn't a valid question), and provided advice! I wish all companies had this level of QUALITY customer service! I've told many friends and family members about my situation and this program... Thank you, Freedom Debt Relief!

Thank you for your expert advice and guidance through the enrollment process! Your efforts have given me so much more hope to see the end of my debt issues! I look forward to developing our working relationship and to recovering from my debt issues next year 2018!

I paid thousands in fees and had 2 accounts that I faced a lawsuit because of. I just removed an account from them because the negotiator didn’t do her job. This was a big mistake. In retrospect I should have filed for bankruptcy or used another company.

Very good customer service, everything was explained in a way that I understood and any questions I had were answered promptly, customer service representative was very personable and made me feel like he wanted to help me find a solution for my concerns.

I Just want to express my thanks to everyone that I spoke with from the First call to the last. There have been different levels of assistance along the way and I appreciate each AND EVERYONE, especially the Dashboard Updaters and those who kept calling and encouraging me and making suggestions. Also those who were very patient with my Technical inabilities and the inefficient tablet I had to work with. Yes! Patience and Guidance, plus helping me take responsibility for my own finances. Thanks a million!! Only one creditor left!

Hoping to never have to use this service again but great experience. Friendly staff that answered every concern I had. Felt safe with my decision. I would and have recommended FDR to others. Debt free in less than 4 years!!

Just started with your Company today and hope everything will go smooth. Right now I am a little nervous. I am sure everything will go okay, Thanks for all your help Jon ** and everyone else that helped me thru this process.

Turned over account #'s to Freedom Debt. Since that time 3 of the account closed. They cannot find any account # with B of A. Now they say I have to call IRS to find out to whom account was sold to. If the Bank has no record and you can't find anything just refund me. I shouldn't have to do the research for you!

Tiffiny is knowledgeable, helpful and friendly. I highly recommend her. She speaks clearly and she listens. I feel comfortable from the start. I feel a lot better now because I have a new goal and starting fresh for 2018. Thank you Tiffiny and Freedom Debt Relief. Keep up the great job.

Monica ** is a very nice person that from the beginning made me feel comfortable and secure of my decision to once and for all consolidate my bills into one and sometime in the future have peace in mind (something that I don't have at the moment).

Freedom helped us out of a really bad credit debt problem, sometimes we were not sure if any progress was being made, then we would receive an e-mail or phone call, and another issue was resolved. After depositing enough funds, problems magically were gone. We are very grateful for all Freedom did for us, and extend recommendations to anyone who are thinking there is no way out. Very simple, all that is needed is dedicated account for auto withdrawal, and in a very short time all problems will be gone. Credit score quickly return to acceptable level.

They were really nice & exceptionally knowledgeable. They answered all of my questions. They were patient & walked me through everything. John is my contact person and made sure to give me his direct number and email. The welcome call was also nice but a little long. All of the material covered in the welcome call had already been covered by John during our initial call.

Angeleah she's so nice and helpful. Definite I will recommend to any friend need help and she's nice and explained really good what is in the program. I'm so happy that she's my agent and she's answered all the question I have.

Very helpful with debt relief and answering questions which was very easy to do. The debt counselor was very good at explaining the process and most importantly how to build and restore my credit. I would suggest this program to anyone who is experiencing any financial difficulties. From the counselor to the welcome team was very helpful.

The dates of payment I requested we're changed causing problems! When I talked to you about the dates to pull from our checking account you agreed this date had to do with our pay periods. We have encountered over $200 dollars in lack of funds from our checking. When you did this it also caused a shortage in our checking account again. Let's get this straightened out.

I know this is the beginning stages, but so far, this is something that I look to doing to make life easier for myself as well as raising my child. I thank Derek, my debt consultant assisting me with this matter for his assistance as well as making himself available for any concerns or problems that may arise.

I only joined the program the end of April and have already paid off two creditors. FDR has worked rigorously to help negotiate for at least 50% of the total debt. Anytime I've called about my accounts, I am 100% satisfied. Highly recommend.

Everyone there is always friendly and very helpful. The settlements have been quick and painless. I cannot believe that I found you. You're all the best. The consumers. Of America are so lucky to have you. In a short time I will be free of major debts. Thank you so much!

I was so afraid! I have never been through this before and the professionals at FDR literally held my hand through the entire process. I would have lost my home and had to file for bankruptcy if not for the help of FDR. I highly recommend them to anyone stuck in a financial situation you believe you cannot get out of.

Felt that should have been notified and I can make a balloon payment at the end because I had money available in my account to complete all my payments instead of the money being withdrawn from my bank account every month for another 5 months and then return to me at a later date.

I have been happy with my experience using Freedom Financial to minimize and resolve my credit card debt. Customer service is always courteous and professional. The only suggestion I have is better communication when it comes to signing on negotiation documents.

Very polite and professional. I had no trouble understanding because she was very thorough when she explained everything to me. When I called and left a message my call was returned right away. The form was very easy to fill out and send back.

The staff working in this program are very professional and very good communicator. The process does take a while but that is expected due to the logistics of his the debt is settled. After I signed on with them I felt very relieved. I will feel great when all the accounts are processed and approved by creditors. Over the months I would get anxious on the timing but the staff in all departments have remained diligent to answer concerns quickly and I feel good about my decision. I did unplug my home phone. No one used it but my Mom, salespeople and creditors. I now make my Mom use my cell. Not hearing the phone calls really helped.

Freedom Debt relief is wonderful they have helped me out so much. I was in debt up to my eyeballs and didn't know what to do to fix it and they were there. We have settled several of my debts for half of what I owed before. Some even more than that. Again wonderful experience. Have recommended to many people already.

I've have been a client at Freedom Debt Relief for about 2 years. I had a lot of debt 80k on 14 accounts. At this time they have settled 2 major accounts and in process of four more accounts. Nothing gets done overnight so you need patience and let them do their job. Every time I have a question they are professional and courteous. Thank you Freedom Debt Relief.

I was sent a letter by a law firm requesting payment on one of my accounts. I forwarded this letter to FDR and I assumed they would negotiate a payment settlement with them. Instead they ignored it, because according to the representative I talked to said there was not enough funds in the account to negotiate a settlement. Instead of ignoring and letting it go to a lawsuit someone from your organization should have contacted me and let me know what was happening. I knew nothing till I was served with legal papers. I pay you a good fee to follow through not drop the ball on me. I just pray the legal team can fix this mess.

Would recommend to a friend. Really took a lot of stress off of me. Great and friendly customer service. Always friendly and responsive every time I have called. I have complete trust in their services. It has been a nearly painless process since the beginning.

Happy with all such services so far. Looking forward to working with each other in the future. Customer service is outstanding. Very pleased with service. Looking forward to the help of becoming debt free in a few years. Thank You.

I was in a very rough patch re $. I learned about Freedom and began the program. I have had nothing but a positive experience with them. The best Christmas ever is this is my last payment. I would recommend this program to anyone. Thank you so much for getting me over this rough patch.

Every time I call I get a different person and I get the runaround about when I will get a final settlement. Don’t know how 300.00 turns into. Who knows how much was to be done in Nov. Waiting for over 60 days for final settlement.

I was never so relieved as the day I talked to Brad ** on the phone regarding my debts. The payments to these Creditors were getting way out of hand and I didn't know how I was going to afford them anymore. Brad explained everything to me step by step and it lifted a large load off my shoulders. I am looking forward to being debt free by the year 2022.

Being Handicapped, the last thing I need to worry about are my bills/debts. FDR has relieved me of those worries and taken both a mental and financial burden off of me. I can now concentrate on my health issues. Thank you so much.

Haven’t been in program a whole lot of time. But the people I have spoke are very friendly and knowledgeable. Looking forward to having my debt fully gone. No settlements have occurred as of yet. They have answered all of my questions concerning any problems that have arisen.

Before accepted to the Freedom Debt Relief program, life was full of anxiety and worry on how to pay my debt, the payments didn't seem to go down, Freedom just settled a big debt, and settled other debts for 1/2. I trust and recommend them.

I was nervous to make the first step to get out of debt. The debt consultant I had helped me through and was excellent in presenting the program and what my options were. By the end of our conversation I felt such a sense of relief. Thank you.

Our consultant, Cory, was very pleasant. He seemed very knowledgeable with how FDR could help my husband and I. Cory was patient and thorough. The welcome call was a bit long. The client enrollment specialist wanted some information about our credit cards that I could have been prepared for had I known ahead of time. Had I been prepared our call would have been much shorter.

I am not happy with the bi-monthly withdrawals. I’ve accumulated over 300.00 in overdraft fees because you have not kept with our agreed upon dates of the 4th and 19th of each month. I’ve already called about this, but it continues before the 1st and 15th each month(payday). Very costly and disappointing.

Patsy ** made my experience very worthwhile and she took the time out to make sure I understood how everything worked. I really appreciate her!! She also called to check up on my progress with creditors and gave me helpful information on what to do and what not to do when it came to payments between me and the companies.

Very helpful and professional. Our adviser Frank was on the phone with us me and husband 3 hours. Thank you Frank and Freedom Debt Relief. I would like to say that have not called since the first day and when I tried looking up my account the app said my SSN# was invalid??? What’s up with that I know my own SSN#.

Amazing support from amazing people. They are with you until the entire process is finished. And if you miss something they will let you know so you can make it right. I will definitely recommend this to my friends. Hopefully they can sign up for it.

The gentleman was very courteous and knowledgeable. He was very patient and answered all questions. He made sure I fully understood my responsibilities and what part the company plays. This should give me a peace of mind and a better way to dissolve my debt problems.

I am extremely disappointed in how FDR has managed my debt consolidation and would like a Senior member of the FDR team contact me discuss. I am considering cancelling my program and moving to a new debt consolidation company.

He was Helpful, friendly and made me feel comfortable. I was able to explain my situation without feeling embarrassed. I understood everything and gave me options on payments. I felt that I did not have to go through a bankruptcy in order to get my accounts to a zero balance.

Freedom Debt Relief has made it so simple for me to turn things around and back on the right financial track. Everyone is friendly and helpful and the Client Dashboard provides a great way to track your progress. Thank you FDR!

They're great and handle things that you don't know you have to do. At this time you are already so stressed out and your mind is in the fog. They tell you what it is you need to do and with much of it they just handle it and they make your life so much better eliminating so much of the stress one has when things like this happen. Great place if you are in debt. Call them. They can help and they will guide you through on what needs to be done.

Sherry ** was amazing. Kept me up to speed and everything went smooth to sign up. She called me after and before and was able to assist with all my questions. Sherry also let me know how it works and how the company will fight to get me the best compromise in debt relief.

You all are very friendly with the people that call you all. To help us get out of debt. Thank you. I would tell a friend about you in a heartbeat. I have already told one person about you all. And she is going to look into it. To see what you all will offer her for debt problem.

Hannah was a absolute angel. I've never worked with anyone more patient and knowledgeable, a joy to work with. So efficient and friendly. I couldn't have got through the process without her. She deserves a huge raise in pay. Thank you so much for everything.

Frank was extremely helpful and very patient. I really appreciate him. He really helped me in every possible way he could. He is a star indeed. He stayed on the phone the entire time helping me to make this decision that will make my life a little easier. A big thank you to Frank.

Rhonda was so incredibly helpful, patient, and wonderful. She made my experience working with FDR seamless and gave me peace of mind. She answered my questions thoroughly and carefully- explaining all the details to me and it was very easy to understand the process and outcome. Communication was easy.

Brandon ** has been most understanding. He listened to my needs and wants. He answered all questions and even confirmed I can reach out to him with further questions if I need assistance. Exceptional service and I thank you Brandon for your help.

David was awesome to work with! I ask a lot of questions and he kindly answered all of them. I truly feel like I’m on my way to a “fresh start” thanks to Freedom! Looking forward to a debt free future. David keep being fantastic!

I really felt like I was swimming in debt and felt I couldn't move forward. I'm constantly stressing and can't live my life in peace. When I spoke with Diana for once in a while I felt hope. I'm looking forward to working with you guys and finally live my life without unnecessary stress.

I known I'm all most there with my program, this will help me so much and take the problem away from me. I glad I did this. It will help me out very much. When I call and talk to a person about a problem, they help me out very much. I would recommend to a friend's. Thank you.

Today I had a great experience with Rhonda. She explained everything and answered any questions I had asked. I didn’t feel pressured and I felt as though I was talking to someone whom actually cared. It was a nice change from other experiences I’ve had in the past with conversations over the phone. Thank you for the great experience.

Good response with your debt. Easy to talk to and ask a lot of question and get a great answers. Describes how it works, what you are going to and how long it will take. Plus they have people to deal with all types of situations.

I too thought they were doing a bang up job helping resolve my debt. That is until the last account was left to resolve. Now they have enough money in the account to resolve that debt in full and it has been there for 6 months. The account is on a "strategic hold" as they say. It was escalated 5 months ago and when I question them now they say escalating it does not guarantee anything. Then they offer to escalate it again. What a scam just to keep you in the program. I too will be screaming from the rooftops, online forums, blogs and anywhere I can to warn everyone of this company and their tactics.

I'm very impressed on the service I received. I would be happy to tell other about the program. I think this will help not only me but a lot of other friends and family members. I'm just starting the program. Let's see how the rest of it goes, to get to the finish line of paying all my debt.

Everything was explained in terms I could understand and I was walked thru all processes and really appreciated Chris's help. I appreciate the fact that they have my back and will stand by my side thru it all at least. I hope they will be there for me.

This was very helpful and Cory was prompt concise and easy to understand. I would differently recommend this program to anyone that I know who is going through any kind of debt stress. Thank you very much for the great experience. This will be huge in my getting back on my feet and being stress free.

My representative was smart and knowledgeable and courteous. Alfredo made my day. My case was a difficult one. My representative stuck by me helping me to achieve my goal. This program has saved me from most of my hardship that I was going through. Freedom Financial has taken the stress out of my life. Thanks Alfredo. I will be recommend this program to my family and friends. Satisfied!

Was able to find and get the help I needed!!! Falling behind on payments can be stressing, so glad this agency exists!! Aaron was friendly, respectful and clear on every detail about the application and process. Please recognize this agent!!

I wanna truly thank my Lord Jesus Christ first for all the great work he does in my life, in that same respect I wanna give thanks and appreciation to Adam ** for having God put him in my path to help me with such a huge burden on my shoulders I've been having. For such a young person that I am I'm dealing with a lot on my plate but thanks to God and him I've found a great solution not only for me but for others too since I would be recommending him to friends to resolve and fix many of my debt problems. Thanks again Adam. Keep up the magnificent work and may the Lord continue to bless you in health and life.

I was deeply ashamed of my finances but pulled enough courage to call Freedom Debt Relief. Jason was very professional and honest. He answered every email, concern or question. He treated me with dignity and truly listened to what I am going through. I really was in need of someone who would help me. This man is an excellent professional! Your company should be proud of his services and expertise. Companies look for this type of service in their employees. It was a great experience during a very hard time in my life. I read the reviews and I made the call. I am so happy I did! Jason ** you are a 5 star in my book! Wish I could give you 10!

When I start with Freedom I was afraid a little. Too many agencies. They said they want to help you but they steal your money. But when I receive the offer for my first settlement I was so happy. I check my credit score and is already going back up. Thank you Freedom.

I should have taken care of my debt instead of this service. I don’t think I benefited at all. Still paying same amount and was informed by one of the customer service that nothing was paid yet until I reached a percentage and on top of that I am paying them a high percentage. A mistake on my part.

I'm very pleased with the way I was spoken to and treated. They were kind (Jake) and explained everything I needed and wanted to know. I would refer them to anyone. I only wish my daughter knew of you before she got 4,000 taken from her by 321. You guys FDR are the best. TY!!!

FDR is certainly a great organization to work with solving debt problems. They are all very professional and helpful for all your needs. They sure took the stress and worry off me. I would recommend them for anyone with debt problems. They are fair and honest and I was so happy to have chosen them.

They said my debt would be resolved by end of August 2017. My payments were complete as of September, but they still try to withdraw the monthly payment and charge me a monthly service fee. My calls to them leave me no resolution. Their customer service reps give me a run-around. And they continue to charge their monthly service fee. Currently, my balance is over $1700 and they have not called me or mailed me any graduation info. I will need once again to request the stop of payment withdrawals and to visit this with my bank.

I had credit card debt for many years and it was paralyzing. I became depressed and never thought I would be able to get out of debt in my lifetime. Then by some miracle, I clicked on an ad from Freedom Debt Relief and my journey to financial freedom began. It was a bumpy road and tough at times, but without them I would never be where I am right now, with my last payment in less than a week. Thank you!!

Debt situation getting worse. They keep taking my money but nothing gets resolved. Settled a few on my own. Gonna do the rest myself and minimize the damage Should of never got involved. Most creditors will work with you. are compassionate and understanding.

My experience with the representative for FDR was amazing. I am so happy with the prospect of being debt-free in less than 3 years. Thank you for helping guiding me through the program process with such clear explanations and kindness.

Automation makes personal contact very impersonal and lengthy. But my biggest issue came when we were being garnished by Capital One (at times entire paychecks) and Freedom had no record of payoffs when I called. So, Capital One was double-dipping and nothing was done to remedy this, even after I called Freedom to explain my dilemma. In addition, I'm still receiving threatening letters from past creditors, who ask for their money. I question Freedom's effectiveness in protecting me from harassing creditor calls and letters. Overall, this has not been a positive experience. However, I'm glad that it's over.

You're doing good. I just wish it didn't take more than my monthly income to get this done. I know the more I put in the faster it will get paid down but now I am looking at going to apply for food stamps.

I feel as though I can breathe since this phone call. My dad passed away suddenly leaving no burial insurance. I had to come up with the money to pay for his funeral. No one could afford to help me. I have felt as if I was drowning ever since the day I found him deceased.

I do understand that I did not seek a clear enough understanding of fees charged to negotiate accounts but the fees almost equal the payout amounts. I know you are a business and this is not a free service but I am shocked at how much is charged.

I USED to praise Freedom Financial. Now I am just disgusted with you! All has gone well as long as I was paying you $705 each month. But now that I am down to just ONE MORE $6200 issue with Synchrony Bank, all I get is talk. I am talking for MONTHS AND MONTHS! The last Freedom associate I spoke with several months ago PROMISED she would personally take charge of this. Meanwhile my credit rating continues to SUCK! NO EXCUSE FOR THIS!! I will get even by telling everyone I know NOT to sign up.

I have been waiting over 2 years for my account to be closed. Every time I call I am told "someone" will work on it. I have slowly gotten most of my overpayment out of the account and have about $100.00 left. Can someone PLEASE close my account!!!

FDR recently cost me way more money than it should have because when the attorney that was assigned to me by them entered into a settlement agreement with Bank of America there was not enough money in my account to make the payments as required.

After my husband died, I just trying to do this all by myself. I had sinking, then I saw FDR, I called and I about cried when it was explained how they can help me. I cannot tell what a relief it has been to get these debts taken care of and it was a easy program to follow. Anytime I had a question, someone who was courteous and helpful was always happy to help. I can't thank them enough.

Did great up until the last year. It’s been a year and one of the last two accounts was just settled. Still have one more to go. I have emailed and called several times, didn’t get answers. Kept taking my payment every month til I stopped that. Putting in my account for what? No one was doing anything. Just keeping my money. One account left and say, "You don’t have enough money to settle that account." There should be over a thousand in my account. I will send the rest but nobody contacts me. They don’t do anything. Very disappointed with you people. Will not recommend you to anyone.

I referred my brother, and he is 6 months into the program. No word or $ from FDR as they had told me inbreeding beginning. It is a shame that FDR is making money month after month and they Do not keep their word.

Wonderful, I’ve had an awesome experience going to FDR. Everyone has been very nice and helpful with any questions I have. I would definitely recommend this to a friend. This has definitely been a weight lifted off my shoulders. My stress level has gone way down and it’s all thanks to the people at FDR. Thank you very much!

I have been with Freedom Debt Relief for 3 years and I am very happy. They have paid almost all my credit cards debt. I will be debt free in a few months and I am very excited. Can’t wait till I am done. I will recommend them to my friends in a heartbeat.

Very unhappy with the communication I get from Freedom. The inexperienced people who take information and I never get call backs or a half screwed answer. I am still waiting for a call from 2 months. Just waiting while you take my money but get no answer .

Between credit and personal loans, I was on the verge of bankruptcy and losing a lot of things in my life. With the help of FDR, and NLLG, those things were avoided. I can't say it didn't come without some stress and aggravation, but, considering the alternative, it was a blessing. I would recommend to anyone in financial distress.

I have been in your program since July of 2013. I will graduate next year sometime around July. I can't thank you enough and I can't wait to graduate. Our credit rating was in the low 400's when we started. I'm around 670 right now! We are looking to buy our first home next year... We are so excited! We owe it all to YOU!! Thanks again.

Thank you for making it so easy and comfortable to help me. You kept me from going insane with trying to pay my debts, rent, utilities, food, clothing, personal needs, car repairs, etc. You helped me realize that by maxing my credit cards is not the right way to try to get out of debt. Looking forward for all my accounts with you to be paid off. I have never missed a payment.

When I first heard about FDR, I was hesitant, as well as I should be, because this concerns my finances. After everything was explained, I felt comfortable and signed up. I had a few issues regarding customer service. When a settlement was reached, I had a few questions. I called and was connected to customer service. The person I had spoken with, was condescending, and I ended up, hanging up. It took three more calls, and I finally got to speak with someone who answered my questions, and actually explained what I was asking, in a polite, understanding way. I agreed to the settlement, and everything is back on track, and almost done. I have recommended you to a couple friends who will need your services soon. Thank You!

Perhaps my expectations were too high but in this year one debt has been resolved and a second creditor is resolving the debt themselves by deducting customer security payments, reducing the total debt by half but that has never been shown on Freedom statements. There has been no activity on the third & last debt, no indication that there has been any attempt made to resolve the largest debt. The monthly charts tell me nothing.

I like what Freedom Debt Relief is doing for me and my family. Please continue working hard like today. Everybody there is a professional. I have more than a year with Freedom. All time when I call them I hear excellent information about my account. Thank you Freedom.

I am still in process resolving my debt but so far so good. :) I have total of 4 credit cards to solve one was paid off earlier this year. Next one will be paid off in April of 2018. Third one just made settlement on. After that just one more card to settle. :)

I used Freedom Debt Relief as a last result thinking it would help me. Yes it worked with my creditors and made deals BUT everything they did I could have done myself. They wait for your account to go to collections and with the creditor to make a settlement and set up monthly payments. They charge you about 20% of the settlement amount as their fee. I ended up withdrawing my accounts that were not settled and worked with my other creditors myself. Saving myself a couple thousand of dollars in fees. Should have done it myself from the beginning.

Very good program. The staff are professional and knowledgeable. Looking forward to a new beginning. I recommend it to anyone. The process is easy and does not take long at all. I am glad I signed up and wished I would have done it sooner... Thanks!

I have had quite a bit of trouble trying to see my account details with Crossroads such as total deposits, withdrawals, and bank fees. Also my original contract was for a total of 3 years and it has been extended to nearly 4 with only 2 of 4 settlements.

I am very dissatisfied with my experience with this program. I was told that after 6 months of starting the program and when accounts were being paid off that my credit score would start to rebound. It has been almost a year and two accounts have been paid with others in the process but my credit is getting worse rather than better. I was also told that there would be no problem getting a loan or mortgage while in this program as long as I was sent a letter of good standing from FDR. This was also not the case. I was denied a loan three times and was not able to make my purchase I was attempting to make.

The program has been great. It has taught me how to handle my finances better and to save. Looking forward to being out of debt sooner and first what is important. Thank you Freedom Debt Relief for helping thru the program. Also with the courtesy you shown me.

These people pulled me out of the darkness when I only knew for certain my credit was totally shot. Working overtime to make ends meet was slowly putting me in the hospital. After pulling 80 hours in one 30 day period plus my regular 160 hours for the month. I did not know if I was coming or going... then I saw their ad. VOILA!!! Answer to my anxiety. THANK YOU ALL.

My first settlement was done twice for the same amount but the first authorization was followed so it took an extra 2 months on the first one. Now I'm on my last settlement and they can't seem to get it resolved. It's been % months and nothing has happened and nobody can tell me why. Other than that they have done a good job settling my accounts.

This company is great. Just started with the program about 5 months ago and already have a settlement for one of my creditors. I would recommend this company for anyone looking to get out of debt. I'm 100% satisfied. Thank you so much for helping us.