Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- Can help settle a variety of unsecured debts
- No fees until settlement reached
- Can cancel at any time without penalty
- Debt settlement can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
A link has directed you to this review. Its location on this page may change next time you visit.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed Oct. 13, 2019
I am feeling better about taking control, of an out of control financial issue. Thank you, FDR! I am looking forward to being debt-free. Also, I have talked my husband into using your services! It is comforting to know that the is a solution to paying of high interest on credit card debt!
Thank you for your review, Maury! We are so glad to know that we are meeting your expectations. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
Reviewed Oct. 13, 2019
I am very please to get in contact with Freedom Debt Relief and was aware of their process to help me with the struggle I am facing to pay my credit cards bills. I am praying that everything will be resolved in the months to come. I know I will free and less burden when my credit cards bills are taken of.
Thank you for your review, Rafina. We are so happy to hear that we have been helpful to you. We look forward to seeing you reach your financial goals. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
Reviewed Oct. 13, 2019
They were very helpful explaining everything to me and Advising me to contact NLLG to further negotiate my situation. Also they explained all the charges and fees that are in my dashboard. Helpful in getting my dashboard open and signed into.
Thank you for your review, Manuel. We are happy to hear that you are pleased with our program. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
Reviewed Oct. 13, 2019
The young lady that help me the other day was absolutely wonderful trying to clean up my credit and she worked with me until everything was taken care of. Do you need more people like her. She was able to take care of me during a situation to where as I lost my job for a while. Again I’d like to thank her again.
Thank you for your kind review, David. We are so happy to hear about the great experience you have with a dedicated member of our team. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
Reviewed Oct. 13, 2019
I was unhappy with my most recent debt offer to pay approximately 75%. Yes I broke a lease but the rental co. got to keep all the extra funds given to them. I rented under duress, flying from Fl. to N.E. My mother began to die as I drove south. I took the apt. before cleaned & painted. The kind rental agent left & I could not negotiate my departure, out of state with her. The apt. complex did fine with my fees on my departure. I will agree to pay them $400. Refusing the offer, the last FDR agent was fine to my knowledge. PS going into this negotiation I made it crystal clear that I would not accept a similar offer! Senior with only S.S.
Thank you for sharing your feedback, Karen. We understand your concerns. Our dedicated negotiators work hard to make sure we get you the best structured settlement possible. Even though we do aim for 50% or better, some negotiators are more aggressive than others. If you come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 13, 2019
I would highly recommend your services to friends and family who find the need to consolidate their debts. I could never have paid off some of my bills without their help. I look forward to being debt free in a couple of years.
We appreciate your review, Dvaid. It is a pleasure to hear that you are happy with our service and would recommend it to others. We are here for you every step of the way as you are on your way to financial freedom. For any questions or concerns, feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 13, 2019
Freedom is a great way to get out of debt. They handle their self professionally. They do what they say, you don't have to do anything, Freedom do all the work. I am glad I chose Freedom. If any problem come up they can handle it.
Thank you for your review, Brenda. It makes us proud to hear that we have met your expectations. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
Reviewed Oct. 13, 2019
The customer service rep I talked to on Oct 11, 2019 in reference to updating a new email address was very pleasant, able to help me with providing the new update & be able to receive information from FDR & also log into our client dashboard. She was a great help to me. Thank you.
Thank you for your review, Robert. It is our pleasure to be able to help you with your account. We are happy to hear that you had a pleasant experience with a dedicated member of our team. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
Reviewed Oct. 13, 2019
Updated on 09/01/2022: They have been great with helping me pay off my debt. We only have 1 left and we will be done. They have been working very good with all of my creditors. I have only had to increase my monthly payment two times. Thank you. Thank you.
Original Review: This experience with Freedom Debt is great. Getting my accts. taken care of for me. Expect I need help adding new accts to my list. If someone could help me, that would be great. Pease let me know what I need to do.
Thanks for your review, Donna. We are more than happy to hear that you had a great experience with us. If you have any questions or concerns regarding your account, please reach out to Client Services at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 13, 2019
Tom was very help in providing the information that I requested and offered helpful and beneficial options if I am in a position to pay in advance. He indicated that three major accounts were in process and when completed a total pay off would work.
Thank you for your review, Daniel. Congratulations on your success in the program. Sounds like you are very close to reaching your financial goals, keep up the great work. Let us know if you have any questions or concerns. Fell free to contact Client Services at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 13, 2019
Thank you Freedom Debt Relief! So far so good. I was welcomed promptly and look forward to seeing the process unfold. I just put my first payment towards the set program that was given to me by one of the counselors and with the portal it shows me how long it should take for me to get debt free. Can’t wait to get my first debt resolved and to have a clean slate. Thank you again!
Thank you for your review, Nicklaus. We look forward to resolving your accounts. Let us know if there is any other way we can help out. Fell free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
Reviewed Oct. 13, 2019
With all the stuff that my ex-wife left me, I needed help badly and I went with Freedom. Thus far, I've had a good experience with them and they've done me nothing but good. Initially, they gave me a lower payment plan but I went with a higher one to get my debt paid off quicker. I'd definitely tell anybody about their service.
Hi Stephen, thank you for taking the time to post your review. We are glad that you took the initiative to seek out professional assistance to resolve your debt. Our team's goal is to set you up for success from the start of the program with an affordable payment that you can manage easier than paying the creditors directly. We are glad to see that you are now on a path towards a better financial future! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 13, 2019
My bills and credit cards were so much, and I lost my job. I was on Facebook and saw Freedom Debt Relief and said, “Well, let me try this.” And it’s working so far. The rep I worked with gave me her personal number, to call her if I had any problems or stuff like that. I was confident then because most times, I get these things, calling me, and I’m kind of scared that it might be fraud or whatever. I didn’t feel that way with her. Also if I have a question, I call, they answer it, and explain everything to me. They even go beyond. There are times that I have a little difficulty paying the monthly payments because I’m not working. Every time I call and ask them to reduce the amount that has to be paid, it’s done. They assist me a great lot in that way. I would recommend them to anybody because they’re genuine and it works for me.
Loretta, we cannot thank you enough for sharing how our program has positively impacted your life! We look forward to your continued success in the program. If you have any questions or concerns regarding your account, please reach out to Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 13, 2019
The enrollment process with Freedom Debt Relief was fast and easy. My consultant was very good and listened to all my issues and my concerns. Our communication was very clear. I’m very happy I found Freedom Debt Relief and that I did it. I’m more relieved with my monthly bills, and overall, it’s been very good.
We appreciate your review, Barbara. We work hard to make the program process as simple as possible for you. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
Reviewed Oct. 13, 2019
I had too many bills at one time. I had too much credit card debt. I liked that Freedom Debt Relief was easy to work with. It was straightforward. I told the rep what I needed and he told me what they can do. They told me how much it's gonna be and I agreed to it, and then I set the dates and that was it. Their fees are high, but besides that, it's fine. My credit started going down and I'm working on getting it back.
Thanks you for sharing your feedback, Jason. We are more than excited to help you solve your accounts. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
Reviewed Oct. 13, 2019
The Freedom Debt Relief rep was very professional. I talked to him and I was signed up, and everything was fine. I've already recommended it to a couple of my friends.
We value your feedback, Linda, and we appreciate you referring Freedom Debt Relief to your friends. Please contact us at any time you may need an update on your progress, and you can also monitor your account negotiations on your Client Dashboard at www.fdrclient.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 13, 2019
When I went with Freedom Debt Relief, I was thinking they were the best one I could choose and now I think that I made a good choice. Everything has been going well, so far. Their consultants usually always contact me for anything, including settlements, promotions, and how I can do better with the credit cards. They always send me stuff in my email or they text me, so I like it. My questions and concerns have been addressed well too. So far, everything in my payment plan has been doing great works for me, and it works for the company too. So, I'm satisfied with that. Absolutely, my life is changed since I signed the contract with Freedom Relief. My life, and everything, is better. I would recommend them as well.
Thank you for the honest feedback, Yamel! Our team is delighted to hear that you value the efforts we have put toward gaining your financial freedom back. We will be here for you every step of the way. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Oct. 12, 2019
The customer service is great. My finances are been doing good since I got in the program. I will recommend to anybody in a second. The Freedom Debt Relief team is helpful and there to answer any questions I have.
Thank you for your review, Elsa. We are so glad to hear that you've had a great experience with us! If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Oct. 12, 2019
It would be helpful if FDR would get involved with creditors at the same point clients are sending the creditors new contact info. At this point I only have one past due payment... with CitiBank and another with Chase. Plan to send each Creditor a new contact info later on next week. D. ** has already been sent a copy of the letters. Changed contact info online at each of the three websites.
Thanks for your review, Claudette. Our dedicated negotiators work hard to make sure you get the best settlement possible for you. We look forward to continuing to resolve your accounts. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 12, 2019
You are great and I would recommend you to my family and friends. You have taken care of a few of my debts and working on the others and I know you will get them taken care off real soon. You are the best thing that has happen to me.
Thank you for sharing your experience, Elizabeth! We cannot wait to resolve your remaining debt. Did you know we offer incentives for every successful referral? If you have any further questions or need a more in-depth breakdown please reach out to Client Services via phone or email at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 12, 2019
It just seems that the amounts being paid to creditors per month is too small and that my debt free dates are getting pushed further into the future. I really don’t know how to make it better because I cannot increase my monthly payment. I do know that I am going to stick with it.
We appreciate you for expressing your concerns, Ms. Bailey. Our goal is to settle as many enrolled balances as quickly as possible to protect you as our client. However, we are more than happy to address any questions you have about your Graduation Path! Client Services is available 7 days a week and can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed Oct. 12, 2019
Freedom Debt Relief has been a sanity saver. I was so stressed I couldn’t sleep and my diabetes was way out of control. Since starting my program my sugar levels have dropped and I’ve lost 25 pounds and can sleep at night.
It brings us joy to hear about the peace of mind you were able to obtain in our program, Jane! We cannot wait to help you achieve your goal of financial freedom. Keep up the great work. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 12, 2019
I am in the middle of my debt relief program while writing this, but my experience with FDR has been very good. The support team is prompt with responding that they received my e-mail when I send in letters from creditors and other correspondence. Many of my debts to date have been settled and it has been a definite burden off me to have FDR in my corner negotiating these settlements. The videos on the site were helpful to understand how the process works and flows as well as what my part is in it all. I am glad to have found FDR and have them on my side during this financial journey.
It brings us joy to read your review, Dean! We cannot wait to help you achieve your goal of financial freedom. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 12, 2019
Updated on 03/09/2021: My experience with Freedom Debt Relief has been fantastic. My debt on two accounts has been reduced considerably. I appreciate the actions and results with my creditors that freedom debt relief has accomplished. I couldn't have done this myself. Thank you!
Original Review: I was afraid, at first. But, with the information given, the guidelines to follow and the excellent personal attention given by freedom financial, I know I made the right decision. Ira Is my consultant. His knowledge and person made me feel very comfortable w Freedom Debt Relief as my financial advisor.
We understand how scary entering into a program like this can be, Laura. Our dedicated team will always be here to guide and support you along your journey to a debt-free future. If you are ever feeling uneasy or just need someone to talk to about your account, reach out to Client Services (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 12, 2019
I’m so glad we went with Freedom Debt to help us with our credit cards. They have paid off one of the, and are now working on a second one. Of course, it’s going to take a while, but it’s worth waiting for it to be over. Thank you.
Congratulations on your success, Carol! We cannot wait to help you achieve your goal of financial freedom. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 12, 2019
I couldn’t make a change in my plan 3 days before my schedule withdrawal. My funds will not be in my account until Tuesday night instead of Monday night. It’s supposed to be withdrawn on the 15th and wouldn’t be there until the 16th.
We're sorry to hear about the frustration you experienced regarding the scheduled deposit dates, Mr. Jones. We definitely would like to get on the same page regarding the matter. Our banking partners do require 3 business days' notice to when making changes to scheduled drafts. Please be sure to contact Client Services at least 3 days before the scheduled deposit date if any modifications are needed. Thank you for your understanding and for choosing Freedom Debt Relief!
Reviewed Oct. 12, 2019
Taking care of the credit cards faster than I thought. Thank you so much for helping us. I get no more phone calls either does my husband. We're very happy. Can't wait to be debt free. Then it's like starting a new life when you're debt free.
Yes, it is, Ms. Risden! Thank you for sharing how you and your husband have benefited from our services. We are always more than happy to help when assistance is needed. Keep in mind you can view the details of your account at any time by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 12, 2019
I do not like that I can’t have a creditor paid off, when there is more than enough in my account to pay them off. I think it is a ridiculous now policy you have. Why can’t a payoff be done, while you are negotiating with another ceditor??? You have enough so pay them off.
We appreciate you voicing your concerns with us, Mr. Betancourt, and can understand your logic regarding the matter. Each client's account is different. Therefore, the options available for each client varies. We would like an opportunity to review the account details with you and address any concerns you have regarding your Graduation Path. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief as a guide to financial freedom!
Reviewed Oct. 12, 2019
So far in the months that I have been with Freedom Debt Relief I have been stress relief on getting my debt cleared. Couldn’t be more happier! Everyone is extremely nice! If you have any problems they are always there to help you!
We are glad to be of service, Mariana. Thank you for sharing how you've benefited from using our services. Be sure to log into your Client Dashboard at www.fdrclient.com to monitor your progress toward financial freedom. Thank you for choosing Freedom Debt Relief as your guide to getting there!
Reviewed Oct. 12, 2019
In the midst of financial chaos... natural disasters (Harvey), health scares, Freedom Debt Relief came at a time where I needed some relief. The compassion and care demonstrated when I initially called were factors particularly the main reason why I stuck around with FDR. Thank you FDR.
Thank you for sharing with us, Eduardo. We are terribly sorry to hear about the circumstances you've encountered. It's rewarding to know we successfully displayed empathy and compassion during your time of need. Please let us know how we can be your greatest supporter as you continue toward financial freedom. Thank you for being the best part of Freedom Debt Relief!
Reviewed Oct. 12, 2019
I didn't realize there would be such a big percentage at settlement. I didn't realize the fee would be charged on each settlement. It's like waiting until enough interest has accrued on the account and then a settlement is reached.
Thank you for voicing your concerns with us, Ms. Forrest. We're sorry to hear about your surprise when it comes to our negotiation process and how we collect our settlement fees. Our goal is to settle as many enrolled accounts as possible as quickly as possible. We encourage you to log into your Client Dashboard at www.fdrclient.com to monitor your progress toward graduation. You can also chat with us live if you have any questions. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed Oct. 12, 2019
Very happy with Freedom Debt Relief, I’ve only been with them for a year but they have given me my life back and peace of mind so yes I would recommend them to anyone going through hard times trying to pay your debts.
Congratulations, Ruth! It sounds like you had a successful first year in our program. Thank you for taking out the time to share how you've benefited from enrolling in our program. As the journey continues, always feel free to contact Client Services with any questions or concerns that come up. Thank you for choosing Freedom Debt Relief. Here's to a debt-free future!
Reviewed Oct. 12, 2019
Since day 1 they have been Great. Always notifying me of changes and of things I can do to pay off. FDR has been wonderful and have recommended them to my family. I was so scared to do this and they have proven to be reliable.
It's normal to be nervous about starting a new venture, Maureen. You should be very proud of yourself for taking the initial step toward financial freedom. We are very glad to hear how pleased you are and appreciate you for recommending our services to others. Please let us know how we can continue supporting your debt-free journey!
Reviewed Oct. 12, 2019
As of right now everything has been going as I was told it would. I will definitely recommend any and everyone that has debt. I truly appreciate all the work you guys are doing for me. Thank you. Jessica
Thank you for recommending our program, Jessica. We're glad to hear how satisfied you are at this time. Keep in mind our Client Services team is available 7 days a week to serve your financial needs. Feel free to contact us anytime assistance is needed. You can also chat with us live when logged into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 12, 2019
Advise what to do when receiving letters from creditors when they assigned account to other collections agency, and what the best actions it may take by notifying FDR. Always stay on top to programs progress, deposit account base on program agreement. Had a great conversation with customer service representative. She’s very polite, knowledgeable about what FDR can provide in a very professional way. Things are going well and feeling very comfortable already as this program progresses. KEEP UP THE GOOD WORK!
Thank you for the many compliments, Cesar. We also appreciate you recognizing the wonderful service provided by one of our knowledgeable advocates. We'll be sure to pass along the kudos! Please let us know how we can continue supporting your debt-free journey. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 12, 2019
I needed to be sent in US Postal mail the verification of contracts with Freedom Debt Relief. And never received word back. They also need to update my client dashboard. I am making payments. But not able to keep track, due to electronic communications, my balances and when creditors receive their actual settlement payments.
We're sorry to hear about the challenges you're having at this time and would like an opportunity to assist, if we may. We also agree It is extremely important for you to have access to your Client Dashboard. This is a resourceful tool to use when monitoring your Graduation Path. An experienced member of our team will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 12, 2019
I have not been in a debt relief program in over 25 years. Therefore, the process has drastically changed. I needed credit card relief to begin preparing for retirement in 4 years. I checked there was an envelope from Freedom Debt Relief. The counselor provided immediate assistance to my need. The challenge is the waiting period for the negotiations and settlement in addition the constant phone calls from the creditors. The creditors have programs too. I provided the creditors Freedom’s contact information when the called. My goal is to keep up my payments and to make the first settlement because from this point Freedom was giving me relief.
First, we would like to congratulate you on being one step closer to financial freedom! Veronica, you made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you throughout your debt relief program. As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Oct. 12, 2019
The ease of Freedom Debt Relief's program got me to go with them. The program was very well-set up and they stay on top of everything really well. You’re in the program for a reason and the payment plan was something very workable. Plus, I get frequent emails. I see all the progress and they keep me up to date on everything. Everything has gone very well.
Dear Amy,
We want to thank you for the fabulous feedback you have provided of Freedom Debt Relief! We strive to make sure we are staying in contact with our clients and maintaining communication. As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Oct. 12, 2019
They are helping me with a loan that is much needed and they answered all questions to the point I will tell my family and friends that if they are having problem to have them to talk to one of their agents.
Thank you, Max, for taking the time from your day to review us and provide us with a 5-star rating! /Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Oct. 12, 2019
My husband recommended Freedom Debt Relief. Their reps have been fast and very professional. The program somehow relieves stress, but on the other hand, it stresses me a little bit because of the effect on my credit. It’s a really bad effect but I have no choice but to do this. Also, the reps should follow-up on the debtor so they can do it quicker. But so far, everything has been fine.
Thank you for sharing your feedback, Jamir. We understand that resolving debt may feel stressful at times, but we are glad to have the opportunity to assist you in your journey. Although you experienced an impact on your credit, please know that this is only a temporary impact. The benefit of resolving your debt in a shorter time frame than paying the creditors directly is one positive aspect of the program, and we have confidence that our negotiators will do their best to provide you with great savings. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 12, 2019
FDR's reps have been really helpful to me about things that I didn't know about. They've also been really helpful in telling me what to do. They're always on my dashboard, let me know everything, what they're working on and what I need to do. They're always communicating with me. It has also been pretty easy to contact them when I have any issues. They're very polite and take the time to help me with questions that I might have for them. I will be telling coworkers that I have Freedom Debt's thing. Previously I was not getting anywhere paying cards off and living from paycheck to paycheck. Being in FDR's program helps out a lot. I'm satisfied and I recommend them.
Hi Shirley, we appreciate your kind words. We do our best to communicate and provide the resources needed to keep track of your program progress. Thank you for sharing Freedom Debt Relief with your co-workers, as we appreciate client referrals. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 12, 2019
With medical stuff and losing my part time job, I couldn't do it any other way. I went with a company for a couple of months, and they were awful. I got to searching ratings and different thing. I called a couple, and National Debt Relief wouldn’t take me. I found Freedom Debt Relief, and it had a pretty good rating, and different things. So, I finally just took a chance and I’ve been pleased so far.
The representative, Peggy, was very congenial and informative, and assured me that I could call her any time I had a question. What she would tell me, she would do right then. I didn't have to wait. And she was always available to me. For the payment plan, Freedom Debt wanted me to do one thing, and I said I couldn't do that. Peggy came back and said yes, that I could do that. It was really a little more than what I could actually do. It’s not easy, but I’m doing it. I can feel relief inside.
Hello, Sherry, we appreciate you sharing your experience. We are sorry to hear about your medical concerns and job loss. However, we hope that you have found some relief through our program thus far. Our team of Debt Consultants works well to find an affordable payment plan for our clients, so we are glad that yours is working out well. You are one step closer to being debt-free! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 12, 2019
I called Freedom Debt Relief, and I liked the person that I talked to the first time. She was very helpful. I got a different person now that I’m talking to, but they’ve all been so very helpful and very nice to me. Whenever I tried to get in contact with them, they answered my questions. Every time I have emailed or messaged my consultant she’s always gotten back with me.
The only thing I didn’t realize, and probably that’s my fault, is that there's so much stuff to take in and so much to read and do. I just couldn’t grasp it all. Also whatever they saved me, I would have to add to my taxes at the end of the year, and pay tax on it. So that will cost me extra, above what I’m paying them each month to consolidate, to resolve the debt. But that’s the only thing, so far, that I’ve been concerned about. They said I will finish the program in about 24 months. But they dropped it some since two of my accounts have been resolved. It’s just one account left. So they said it's 23 months now.
Thank you for your comments, Romine. We value your honest feedback. Our team of Debt Consultants does a great job of explaining how the program works and guiding you through the first steps. Then our helpful client services team is there to provide support throughout your program. We understand that taking in a lot of information and memorizing it all isn't easy, but were are more than happy to re-explain the details anytime. Congratulations on your settled accounts, and it's exciting to see that you are on track for your Graduation Path! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 12, 2019
I was online looking for debt relief companies. I was reading some of the reviews and I decided to go with Freedom Debt Relief. My experience is going fine. I am surprised at how fast the process has progressed. I did the loan to settle the debt quickly. And I will have one loan once they settle the last account. When I signed up, I was a little confused when they said bi-weekly payment. That didn’t mean that on the month that you get three checks, you’re making three payments rather than just two. Other than that, the payment plan was okay.
Thank you for your awesome feedback, Sarah! Our clients' deposit schedules are agreed upon by them, and on a bi-weekly deposit schedule, there will be that instance where three deposits will be scheduled for that month. Feel free to call our Client Services department at 1-800-655-6303 if you need assistance with your account!
Reviewed Oct. 11, 2019
I had a very good experience with FDR. There are times when you feel you are not doing the right thing and nothing seems to be happening. The hardest part of the process for me was not stopping the use of credit cards, but watching my credit score drop. I knew it was going to drop but it was difficult nonetheless. Once you get to the first settlement, you feel such a relief.
Thank you so much for your great review, FeLisa! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt-free! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Oct. 11, 2019
I have been treated as if I was the only account they had. They sent me updates and called me to let me know how things were going. Advised me to fell free to call them any time with any questions and they would help me. This is the best customer service I have ever experienced in my 79 years of living. Anyone in deep debt and are so far behind they need this company FREEDOM FROM DEBT RELIEF.
Dear Ann,
We appreciate your wonderful comments about Freedom Debt Relief! We make our utmost to make everyone feel welcome every time they reach out to our Client Services department. We're so pleased to see you enjoy being enrolled in our debt settlement program! Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Oct. 11, 2019
Updated on 08/25/2020: FDR has gotten me down to the last settlement and it feels great. They have been very good about keeping me informed of OUR progress. It's just a matter of time and waiting till the last horse leaves the starting gate.
Original Review: Freedom Debt Relief is awesome. It was a little rocky at the start, but now I'm used to it. Everything runs so smooth. They have made awesome progress in getting rid of my debt. Bills that would take me 7 yrs to pay off take only 3 months through them. Once the creditors find out that FDR is helping you they back off. Since I turned my debt over to FDR my life has been very quiet.
Greetings Luther,
Thank you so much for the great review and for being a big supporter of our debt relief program! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Oct. 11, 2019
I am happy with you guys. Keep up the good work!! I can’t wait till I’m debt-free. Thank you for helping out. Now I don’t worry as much. I just wish it would move a little faster. But that’s ok. Thanks again for all you do.
We appreciate your kind words, Gina. It's our pleasure to relieve some of the burdens off of you, so you don't have to worry. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 11, 2019
I’m very pleased with the amount of information I’m granted. I like that I’m constantly updated without having to contact the company. In the future, I’d like to get to a point where I can put more Money in my account to pay off faster to help my credit score.
Thank you for your feedback, Cynthia. We're thrilled to hear that you have found us helpful. It's great to be able to give you peace of mind, and if there is any other way we can help you, don’t hesitate to reach out. If you have any questions, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 11, 2019
I love the service you provide. I can’t wait until all my debts are settled. Wish I had joined sooner, I hate being in debt. My brother was the one who recommended Freedom Debt Relief and I am so glad he did.
Thank you for your feedback, Pam. We're thrilled your brother recommended us. If you have any questions or concerns, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Oct. 11, 2019
While I am satisfied with the progress, there have been a couple of debts that could have been paid off for very little that were not handled. I also understand that FDR wants their money but I found the fees, not to be excessive but a lot at times where other debts could have been alleviated. I was very disappointed that a lending organization was given access to my situation but the settlement would have cost me more than the FDR settlement. My understanding was that this was done with your approval. Otherwise, good work.
We appreciate your feedback, Paul! We apologize for any disappointments you had with the program and appreciate you addressing them to us. If you have any questions, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Oct. 11, 2019
So Far so Good with My program. My advisor is Great, always very helpful in answering questions or concerns at any time. Would definitely recommend to a friend or anyone who is in a financial strain. I'm very happy I decided to enroll with Freedom Debt Relief.
Kimberly, we value your feedback! We are thrilled you have had such a great experience and would recommend us to friends and family. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 11, 2019
Very friendly and nice to work with. Answered all questions and explained everything. Made me feel comfortable in my decision to take this step. The process was easy and stress-free to get everything set up and my account open. They sent me everything through email and made accessing all my information convenient.
Sarah, thank you for your five-star review. Our team is here to help this process be as stress-free as possible. If you have any questions or concerns, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 11, 2019
I was nervous about using a debt relief and a bit skeptical. But after talking with several people from Freedom Debt Relief I found out fast that I was in good hands. I didn't declare bankruptcy nor could I afford it. I'm now confident that going with FDR was the right choice.
Daniel, we appreciate your feedback! We love being part of your success to financial freedom. We think you made the right decision as well, and we encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 11, 2019
I like the product that FDR is providing to help assist people with reducing and/or eliminating their debts. However, some of the policies and procedures for requesting to withdraw money I of your dedicated account are inaccurate and unfair to the customer and client. Also, the reps in Customer Service need to be retrained or coach better by the supervisor. I say this because just recently I had two “bad” experiences with customer service department. If you would like to discuss my experience in more detail, please call me on **.
Hello Ronald,
That is extremely disappointing to hear that you were not provided with a positive experience by our Client Services department. We assure you our advocates are trained to emphatically assist our clients' needs. If this was not the type of service you received, please accept our sincere apologies. We will review the conversation and proceed with any necessary coaching opportunities. We would like to speak to you to hear about your experience. A member of our team will be reaching out to you. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 11, 2019
Always a pleasure to talk to and get help from this team of pros.. Obviously when you are using a service such as yours it means you are having a rough time in your life.. With Freedom you feel as if you have a friend to lean on in your time of financial struggle.
Dear David,
Thank you for your impressive review. We are happy to hear our clients feel taken care of every step of the way. As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Oct. 11, 2019
I called Freedom and I had a good feeling after I talked to them. Signing up was good. Everything went smoothly. I feel great about the payment plan, and everything is working out great. We got a few accounts closed already, so everything’s going according to schedule.
Thank you for sharing your experience, Frederick! We are glad that you felt comfortable from the initial conversation with one of our Debt Consultants. It's important to us that our clients feel they have made a smart decision in reaching out for assistance, and we are committed to being here for you each step along the way. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 11, 2019
Everything is going good with Freedom Debt Relief. I had contacted National Debt Relief first. I was comparing prices because I was at the point where I didn’t know what I was gonna do. I was at my wit's end. And Freedom Debt Relief was better than them. Their reps have been awesome. Any questions that I’ve had, they’ve answered them with no problem and no hesitations. So, I have no complaints. I was impressed with my consultant's knowledge in regards to being understanding and listening to what I need and what I want as my end result.
The payment plan that Freedom Debt Relief provided me was good. It allowed me to have some type of relief that my stress isn’t like it was. I’ve paid off one debt that I’ve put in there. There are two that are under a payment plan through them. I need to call Freedom Debt Relief because I have one that is refusing to work with them. I’m assuming because they keep sending me notices in regards to what I owe and what I need to do. So, I need to know what I need to do. I tried to recommend Freedom Debt Relief to someone, but they said they didn’t work with people from Kansas. So, that’s something they might wanna look into.
Hi, Leona, We are pleased that you have found your solution through our program. We look forward to your progress, and we will continue to assist you with our best ability. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 11, 2019
Working with my debt consultant from Freedom debt was great. They gave me a really good payment plan. Now we're almost done with their program. Being with Freedom has helped a bunch.
Melissa, thank you for your feedback. Our team is so glad that you are making progress towards a debt-free future! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 11, 2019
With Freedom Debt Relief, I liked the ease of somebody calling me back. They provided me with a debt relief program towards my credit card. My experience with the debt consultant was awesome. Everything they told me was true. It was a little slow getting started, which they said it would be. And once it started, it got finished really quickly. The payment plan was fair and reasonable, and they did what they said they would do. Since I worked with Freedom Debt Relief, I got a little more freedom with the cash flow.
We are pleased to hear your kind words about our program, William! We pride ourselves in providing our clients with world-class customer service. Please contact Client Services at 1-800-655-6303 if you have further questions about your program. Thank you for allowing us to be your partner on your journey to financial freedom!
Reviewed Oct. 11, 2019
We had a quite a few bills. My husband passed away, and I’m going through hell and high water now trying to keep up. I only have two credit cards now, and I don’t charge on them. I’m getting them down to the balance and I just wanna pay them up. I don’t owe that excessive amount. I've been with Freedom Debt for about a couple of years, and they’re always helpful. So far Freedom Debt Relief has been good.
Hi, Ms. Spinelli, We are sorry to hear about your loss, and we understand that it can be stressful to handle financial difficulties. We are glad that you are making progress in the program, and we are committed to assisting you with any future questions or concerns. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 10, 2019
They are just the nicest people. Questions are never a bother to customer service..They treat you with respect like you were a member of their family.. Just starting out.. I know that they will guide me on the path to being debt free.. The beginning is a bit stressful but I know once my first settlement is behind me I will feel better..
Bruce, we cannot thank you enough for the unbeatable feedback you have provided of Freedom Debt Relief! We look forward to showing you great results with your accounts and leading you towards financial freedom. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Oct. 10, 2019
Very good communication. Answered all questions. Highly recommended to others. Team members are there to assist you whenever you call to help you with the process of managing your account which makes you feel reassured about the decision you made to enroll with Freedom Debt.
Hello Cindy,
We are very pleased to receive your review! We do our best to keep our clients informed and updated on the progress of their program through multiple mediums and we are glad to hear this has proven successful in your account. As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Oct. 10, 2019
Very pleased with the care they give to my account, they explain things so you know what is going on, great company. I would highly recommend. I have had no bad experience. Always keep me informed. People are very easy to work with.
Thank you for sharing your positive experience, Linda! We will continue to guide and support you on your journey to a debt-free future. Did you know we offer incentives for every successful referral? If you have any further questions or need a more in-depth breakdown please reach out to Client Services via phone or email at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 10, 2019
I am very impress with how you all are coming along with this program. I am very please with the progress. I have no complaints at all. Yes I would be glad to recommend you all to a friend. I just be glad when the program is over.
We truly appreciate your review, Elaine! We will continue to work hard at helping you achieve your goal of financial freedom. Did you know we offer incentives for every successful referral? If you have any further questions or need a more in-depth breakdown please reach out to Client Services via phone or email at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 10, 2019
The service so far is very good. Not really computer savvy but it simple enough for me. But right now I can't find the email that Freedom was suppose to send. I've been looking and I hope you guys to resend the e.
Hello Ewart,
We appreciate your honest feedback. If you were expecting to receive an email from us, please don't hesitate and reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com and one of our talented Client Advocates will be able to address your questions. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 10, 2019
I'm really pleased with this company. I was so stressed with all the stuff I had going on, but they made everything so easy. I had a judgement filed again me, they got right on it and got a settlement for me.
It brings us joy to read your review, Sherri! We are glad to hear our program was able to alleviate your stress. Our team will be here to help and guide you on your journey to financial freedom. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 10, 2019
I had no issues with any of the process. Everyone was so nice and kind with any of the questions I may have had. Everyone was very willing to speak to my niece when I didn't understand something. I'm happy with the outcome. I thank you very much.
Thank you for sharing your positive experience, Cheryl! It brings us joy to hear about your time in our program. Feel free to reach out to Client Services if you ever have any questions (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 10, 2019
It’s been a great experience trying to straight my credit and so far is going well Tks. I appreciate all you done for me and my family. Thanks Freedom. My credit been improving as long I can keep up with the payment that was agreed.
Congratulations on the success you have had so far, Miguel! We cannot wait until you have achieved the debt-free future, you are working so hard for. Keep up the great work. Feel free to reach out to Client Services if you ever have any questions (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 10, 2019
Have just begun this process, but so far y’all have been very helpful in keeping me informed to what will be happening.. Looking forward to seeing the end results. Thank you for all that you have done so far.
Welcome to the program, Donna! Our team will be here to guide and support you through each step you take on your journey. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 10, 2019
This company has been doing a great job on my case. I've tried to do everything they ask me to do. I'm hoping everything can be resolved and pay off these Bills with BB&T, and Discover, and with Capital One.
Thank you for being a valued client!
Reviewed Oct. 10, 2019
Thank you for your help. I appreciate all that the representative, Alyssa, has done for me. She truly went above and beyond with my financial situation. I look forward to one day bring financially free of debt and I feel like making this decision was the best for my situation. Thank you once again.
Thank you for giving us the opportunity to help you, Crystal! Our team is dedicated to helping you achieve your goal of financial freedom. Feel free to reach out to Client Services if you ever have any questions (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 10, 2019
I liked what Freedom Debt Relief was advertising, and they sounded more truthful than most companies on what they were talking about. I signed up and I was more comfortable dealing with them. I always get somebody different whenever I talk to someone on the phone, but the service that I get from them is excellent. I've been in the program for about 2 years now and they've helped change a little bit in my finances. I have a little more in my pocket now than I did before. So far, they’ve been able to take care of all my bills for me. They haven't worked on some, but I’ve been handling those myself. Freedom has been doing good on all the ones I’ve turned in and they're negotiating for me.
Hi, Harold, we are pleased to read your review. It brings us joy that you can help you with financial freedom and we look forward to being able to complete your journey to a debt-free future. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 10, 2019
I sought for the help of FDR mostly for my medical debt. The rep talked about the program and let me know how they went about talking to creditors and getting settlements. And then she walked me through the process of getting the one that said that I had to do automatic monthly payments. She let me know that that wasn’t true and how to get that stopped. And then we went through the enrollment process.
The only problem I had personally with the enrollment process, and it’s not a dig or anything, one of the ladies I spoke to had a really heavy accent, so it was kinda hard for me to understand her. Other than that it was really streamlined and really easy to do since they stayed on the phone while doing it and made themselves available by direct email.
Hello Raina, we appreciate you sharing your experience with us. We take pride in helping you to understand the program along with assisting you to get started with your journey to financial freedom! If you ever have any questions reach out to Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 10, 2019
Freedom Debt Relief has worked on half of my debt, and I had 11 more cards that were taking me to court. FDR couldn't answer anything when I called and asked them a question about it. They don't answer all my questions most of the time, but they’re okay. Trevor, the lawyer who has been working with me, has been wonderful too. I figured that when FDR made the payment arrangements, I would be good, but when Trevor looked into whatever he needed to do, the remaining creditors wanted me to pay them an extra $500. Trevor postponed the other 9 cases and in some way, FDR worked out an agreement with two of the cards. I wasn’t expecting this to come up like that, but I wanted to pay my debt and I know that it’s being paid, so I’m good with it.
Dear Georgia,
We value your feedback and we are happy to hear that it all has worked out for you. Our legal partners are always on top of making your situation a high priority. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Oct. 10, 2019
I was getting short of funds. Freedom Debt Relief was the first one who reached out to me. They contacted me over the phone, and the rep was okay. I didn't really understand the full extent of what they're gonna do to me. I thought they are going to settle my account and I paid them, but they waited for my creditors to run after me and charged me fees after fees, and my credit score went down to the lowest, which I did not expect. I thought they're helping me but apparently, I wasn't helped. I was really disappointed. They waited for my creditors to run after me and keep sending me threatening letters and phone calls.
Freedom Debt Relief said that they are waiting for the creditor for them to settle with them. They waited too long. They said that they are going to wait until everything is settled and then they will put them together. And that's when they endorsed me to Consolidation Plus which should have been done in the first place, instead of waiting for the creditors to run after me and lower my credit score to the poorest, which I haven't been in my life. They haven't settled with my creditors, but they said that they are right now because they got the settlement from the last creditor.
Hello Laura,
We are sorry to hear that you are disappointed with the way our program works. All of our clients are provided with full details of how our program works and how Freedom Debt Relief does not require clients to stop paying their creditors as a condition of enrolling in our program. We would like to get more details about your experience. A member of our team will be reaching out to you to further assist and hope to change your experience around.
Reviewed Oct. 10, 2019
I started off with Freedom Debt and kinda hesitated but I went back to them. I’m now comfortable with them, what they gave me for the payment and staying with it. If I had any settlement, they told me about it. I enjoyed working with my rep. He stayed in touch with me. I also enjoyed working with each individual that tried to help me. I recommend Freedom Debt to my friends. Working with them has made it very possible for me to accomplish whatever that I needed to take care of with my debt.
Thank you for taking the time to provide your feedback, Eugene. We are glad that you are comfortable with the settlement process, and that you have enjoyed speaking with our helpful team members. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 10, 2019
I got about a year and a half left with the Freedom Debt Relief. I called them to see if they could help me out with my credit card debt and their rep was really good. He calls to make sure everything is alright and I get messages all the time. Everything was great.
Hi William, thank you for your review. We are pleased to hear about your positive experience with our Certified Debt Consultant. We look forward to your success as you continue paying off your debt through the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 9, 2019
So far so good. Two settlements have been achieved thus far and I was satisfied with amounts that Freedom Debt Relief was able to negotiate the debts down to on my behalf. I would recommend this program to anyone that was in a similar situation that I found myself in.
Ethan, we value your feedback! We are thrilled you have had such a great experience and would recommend us to friends and family. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 9, 2019
Very satisfied with Freedom Debt Relief, Amazing results. I did not think that the results would come as fast as they, this is what amazed me. They explained to me at the start if would commit myself to the program and stick with it, the result would will be there. Fantastic achievement.
It brings us joy to hear how well the program is working out for you, Fred! Keep up the great work, you will be debt-free in no time. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 9, 2019
Freedom Debt Relief has been a life-saver; giving hope where there wasn't any. The staff was very informative, warm and friendly. They're making the whole process of debt relief a lot easier than I expected. God Bless Freedom Debt Relief.
Thank you for sharing your positive experience, Robert! We cannot wait to help you achieve your goal of financial freedom. Feel free to lean on us and to reach out to Client Services if you ever have any questions, you can call (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 9, 2019
In 10 months I paid almost 4500 into my debt account and they paid less than 500 towards settlements. They put me in a worse position than when I started with their program. The settlements that they arranged were decent except for the large fee that was added. I could have gotten almost the same settlement with the companies directly without 2000 in fees.
Thank you for taking the time to write a review, Jeremy. We're sorry you are not pleased with the program fees and would love to address your concern. A member of our team will be reaching out to you shortly.
Reviewed Oct. 9, 2019
I’ve been struggling with my debt for years with no end in sight. Then I contacted Freedom Debt Relief and my whole outcome changed. They gave me peace of mind and an affordable payment and now I know I can get out of debt finally.
It brings us joy to hear about the peace of mind you were able to achieve by entering our program, Barbra! We cannot wait to help you achieve your goal of a debt-free future. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 9, 2019
Initial sign up process was great. Thank you for the help. I feel more relaxed knowing that you will be in negotiations with my creditors. 4 out of the 6 creditors I haven’t received harassing calls and I grateful for that.
It is great to hear your enrollment process went so smoothly, Pilar! Our team will be here to assist you along your journey to financial freedom. Feel free to lean on us and to reach out to Client Services if you ever have any questions, you can call (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 9, 2019
Customer Service is outstanding and they got to work right away, it hasn't even been a month and one item is already taken care of. I can kick myself for not contacting Freedom Debt sooner. I'm excited to see the final results. Thank You.
We appreciate your glowing review, Liliana! Congratulations on your early progress, we cannot wait to help you achieve your goal of financial freedom. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 9, 2019
Excellent service in this life-changing debt process. They helped me feel like I could see light in the long dark debt tunnel. My debt made me feel like I couldn’t breathe and making it hard just to make it day to day with necessities. They made me see that with the debt relief plan I could be debt-free in four years.
It brings us such joy to hear our program has relieved so much stress, Karen! Our dedicated team will always be here to guide and support you. If you are ever feeling uneasy or just need someone to talk to about your account, reach out to Client Services (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 9, 2019
The consultant of Freedom Debt Relief has been really good. I've been very comfortable working with him, and the payment plan was good.
Thank you for sharing your positive feedback, Donna. We strive to provide the best customer experience possible. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 9, 2019
My husband passed away about two years ago and left me in a bind and I knew I had to do something. And the Freedom Debt Relief commercial came on TV, and I called the number right there. So far, every time I need to talk to somebody, they're there. They seem like they really do try to help. They really care. You don't always go by what anybody says, but they seem like they're trying to be there for you.
I worked with Cody, and I've been with the program for about eight months now. They called me and they could get me a loan, and so I'm gonna expect a phone call from somebody else to direct the process. With who's been dealing with me, they've gotten right back to me whenever I called or had a question or concern. Working with Freedom Debt Relief made me put all the credit cards away and watch my spending habits more. It gave me a peace of mind, and the debt collectors aren't contacting me. If Freedom Debt Relief does what they say they're going to do, then it's a good outlet for people who get in a bind and somebody who loses an income and a spouse, and that's going through a hardship.
Hello, Ms. Smith, thank you kindly for your feedback. Please accept our condolences. We are pleased to hear that our dedicated team has been able to assist you during the process of resolving your debts. We wish you the best during the loan process as well. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 9, 2019
I had no problems at all with my accounts until I took an early retirement for health reasons. I got in a bind and had to have help to get it resolved. I read certain different reviews and called FDR and the guy that originally talked to me was really helpful so I went with them. He was knowledgeable and very upbeat and positive about what could be done. I had originally been approached about doing the accelerated program and so I contacted them to see if I could qualify for it and go ahead and get it all taken care of. I was really nervous and upset about that.
FDR has been overall good except for one man specifically. He was a representative with the company and was very ugly and hateful. It actually happened whenever I’ve received that summons and he pretty much told me that I just have to deal with it on my own, that it was up to me what was gonna happen and nine times out of 10, that was gonna have to go to court. I knew that was not what was discussed to me prior. I had paid so much every month to receive an attorney’s help. But when I spoke with that rep that day he made me feel like I'm in the boat by myself and it was sinking. That man really does not need to be working with the company.
It really put an ugly taste in my mouth after talking to him. I thought maybe I did go with the wrong company. But then, later on that day I spoke with somebody else and so it made me feel better. He told me who I needed to call and how I needed to take care of it. Whenever you have all these credit cards that you’re having to deal with, and then all of a sudden there are two incomes to my house to one it's very stressful. And I'm the type that I've always sat on top of my bills and my credit is a big factor and it’s ruined my credit in a way, but I know now that there is hope that I can get that built back up. If I had a friend that was in a financial bind that I knew needed help to clean up their credit cards, I would recommend FDR.
Hi, Sharon, thank you for your review. Many people who are also on a fixed income find our program to be of great assistance. We are glad that you have made the decision to become a client and allow our skilled negotiators to assist in settling your debt. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 9, 2019
When I reached out to Freedom Debt Relief, they really explained the process and what I should expect to occur. I was looking for their services and they fulfilled a need that I had, but their customer service really sold me on it. They really did a good job of making me feel comfortable with moving forward. The person I talked to initially was extremely helpful. He made me feel safe and secure in my decision making. He answered any questions that I had. Although there were one or two that he said he’d have to check on something, he got back with me within a short amount of time.
I gave FDR the accounts and the amounts that I owed then they let me know how much I would put into the dedicated account to have it accumulate to eventually settle debts. I pay a certain amount every month, which is less than what I was paying in debt and it would be done within a period of five years. It has not been a year and they’ve already made the initial payments on three out of the about eight accounts. It has been a pain-free experience and so easy. You just follow the instructions they give you as far as referring your collectors to them. If you follow what they say, everything clicks and the debt comes down.
Hi, Julie, thank you for your review! We are glad to hear that our client services team has been able to help you understand your program progress as well as answer your questions. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 9, 2019
We put all our credit cards into Freedom Debt Relief's hands and everything is going great so far. They tell me when they have a settlement agreed upon, and I authorize it. They've got almost all of our credit debt taken care of. They say the process is about four years, but as long as we keep putting the money, they'll keep paying things off. The faster we put the money in, the faster they pay it off. I'm very happy with them and I would recommend them to anybody.
Hello George, thank you for your generous feedback about our company! Each month as you fulfill your program commitment, you get one step closer to being debt-free! We are excited to assist you throughout this journey! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 8, 2019
I truly believe that I will be debt free soon. I don’t go to sleep. Worry about it. FREEDOM DEBT RELIEF is working for me. So thankful for all the help I got from them. Very professional and always a phone call away.
It brings us joy to read your review, Geunevieve! Our team will be here to guide and support you along your journey to financial freedom. You are never alone while in our program. Feel free to lean on us and to reach out to Client Services if you ever have any questions, you can call (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 8, 2019
Excellent customer service provider. Keep it up. I am happy with the results. I can’t get over with the resolution. Freedom debt has the tools for the job and it is implemented effectively towards helping people. I will be recommending others to sign up with Freedom.
We truly appreciate your glowing review, Chito! We cannot wait until you achieve your goal of financial freedom. Did you know we offer incentives for every successful referral? If you have any further questions or need a more in-depth breakdown please reach out to Client Services via phone or email at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 8, 2019
FDR is honest and professional. They will help you with your debt troubles. Don't miss the chance, work with FDR and let them help you! I am now 6 months into the program and our situation is so much better.
Thank you for your glowing review, Daniel! We take pride in knowing we have an honest, friendly and professional team available to assist you on your journey. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 8, 2019
They are doing a great job so far. I am new to two program trying to do what they tell you so far. So good. I am pleased with what they have done. Looking forward to some great progress. Cannot wait to be out of debt.
Welcome to the program, Gary! We are excited to help you achieve your goal of a debt-free future. Feel free to lean on us and to reach out to Client Services if you ever have any questions, you can call (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 8, 2019
My daughter was with FDR and recommended it to me. I decided to use them as well and it's been working out perfectly. When I've had a question about one of the credit cards that I couldn't pick off the number, whomever I have spoken with have always been satisfactory. In terms of my payment plan, I'm not finding it difficult to maintain because if I added up everything that I was paying, it comes to about that. It seems as though they have been able to settle quite a few for me. It beats the bankruptcy and I don't wanna go through that if I don't have to. It's sad though that people are put in that situation and maybe FDR needs to advertise a little bit more because there's a ton of people out there that could certainly use their services. I'm trying to get my neighbors across the street to do it.
We are so glad our program is the best fit for you and your family, Ann! We cannot wait to help you achieve your goal of a debt-free future. Did you know we offer incentives for every successful referral? If you have any further questions or need a more in-depth breakdown please reach out to Client Services via phone or email at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 8, 2019
I wanted to consolidate my debt and then make it one payment. Freedom's reps are very professional, nice, and knowledgeable. However, I thought that they would contact the companies and let them know that I'm in this program instead of having a third-party getting involved. Also, it’s hard to get used to the program because I've always had good credit. I have thought about stopping it a couple times since I applied because I’ve never had bad credit and now I do. I started in May and we have only one resolved issue. But ever since I talked to the reps, they let me understand the process. They're very good and the payment plan is working okay.
Thank you for sharing your feedback, Maria. We understand your concern about the credit impact. Fortunately, by resolving your debts through our program, you can then rebuild your credit and be on a better financial path for your future. We are glad that you have been in touch with us to better understand the program process. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 8, 2019
Everybody at Freedom Debt Relief that I’ve talked to has been helpful. They gave me a lot of information whenever I called them and they were able to pull all of my information. I’m almost a year in and they’ve negotiated three of the five accounts. It has taken longer than I was expecting to negotiate, but they sent me the information about what they have negotiated so far. Overall, the program has worked out great.
Hello, Jeff, thank you for taking the time to provide your feedback. We are pleased to hear that our team has been helpful and informative. We are also glad to hear that the negotiations process is moving along and we look forward to your remaining accounts being settled. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 7, 2019
Handled one of seven debts in two months. I'm on my way to being debt free. Thanks Freedom Debt Relief. My Credit score had taken a hit, but it's ok. Will bring it back what once all settlements are ok!
Congratulations on your success, Edith! We cannot wait until you have achieved your goal of a debt-free future. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 7, 2019
My most recent call with LES was the BEST conversation to date I’ve had. LES was very thorough in his explanation AND very patient (which is very important for me). I came away with a better understanding AND reassurance that I was on the right path to financial success.
Thank you for sharing your feedback, James. Our team is thrilled to be offering you a solution to resolve your accounts. We are proud to hear Les provided an excellent service experience. We’re here to support you at every step of your debt-free journey, so please feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 7, 2019
The promises made at start of program have all been kept. The Legal dept has keep me updated on all matters. I cannot say enough thanks for all the support that has been given. Each phase is notated in my Dashboard account where the status of all accounts. Thanks. Robert
Thank you for your review, Robert. We work hard to make sure we always keep our clients informed about their program. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
Reviewed Oct. 7, 2019
We are just starting the program but the customer service we have received from Matt ** was outstanding. He explained the whole program to us and we hope to be out of Debt and never get ourselves in this situation again.
We appreciate your feedback, Cynthia. It is a pleasure to hear about the great service you received from Matt. We work hard to meet your expectations and we will continue to do so. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
Reviewed Oct. 7, 2019
I got frustrated and I needed help. Freedom's rep was very knowledgeable. He said everything that I needed him to say. It was one of those things where they said, "Your bill is this. We need this much." I was like, "Fine, take it." Everybody that I talked to was knowledgeable, very polite and helpful. They answer all my questions. I'm very pleased.
Hi, Jacquelyn, We are pleased to know that you feel confident and reassured in our program. Please stay in touch and let us know how we can continue to provide you with the support you need throughout your journey. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 7, 2019
I liked how FDR had better rates than other debt relief companies. I went with them and their reps have always been pleasant and helpful. I work with Jose who is very professional and efficient. Thus far, FDR has set up an awesome payment plan and they've cleared four credit cards for me. My credit has been going up again. I'd recommend their service.
Thank you for sharing your experience and success with us, Sergio. We are pleased to hear about your positive interactions with us, and we look forward to assisting you throughout your program. Please continue to monitor the progress of your negotiations on your Client Dashboard at fdrclient.com
Reviewed Oct. 7, 2019
Things could go faster with Freedom Debt Relief. I had to ask their reps some questions a couple of times. They were trying to get me to change over and I told them I would see what we were gonna do first. When I get back home, I’m gonna go through and see what they still got outstanding and where they stand. They don’t send much so I should ask to see a synopsis about whatever is mapped out and where they think they’re gonna be six months from now.
Thank you for sharing your experience, Arthur! There are always things we can do to help you obtain your goal of financial freedom at a quicker rate. If you have any further questions or need a more in-depth breakdown please reach out to Client Services via phone or email at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 6, 2019
I had a wonderful and very informative experience with your company. The person who interviewed me was extremely knowledgeable about my debt situation and I am grateful to use your company to help me so I can be debt free and stay debt free.
Thank you for your review, Elizabeth. We are proud to hear you had a great interaction with someone from our awesome team. We look forward to seeing you reach your financial goals. If you come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 6, 2019
Since I joined this program everything has been for me and everyone that I have talked to has been very informative and professional. All the information that I have requested has been given to me and explained to me. I'm very satisfied with the service.
Thank you so much for the positive feedback, Walter. It's extremely rewarding to hear how much you've enjoyed our services! We hope to continue providing you with a world-class customer service experience. Please let us know how we can continue to support your debt free journey. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 6, 2019
When I saw Freedom Debt Relief's advertisements, I decided to try them. They negotiated some debts I had, which were mostly credit cards. They got the debts lowered and paid. I've completed that portion of the program and I'm very satisfied with the quality of service I received. I have told some people about FDR.
Congratulations on achieving your goal of financial freedom, Ann! Keep in mind if you ever have any questions about your accounts we are still here to help you. Feel free to reach out to Client Services via phone or email at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 6, 2019
I was sick and I got myself into debt with me being sick. I got bills and I couldn't work, so I had to do something. I saw the advertisement of Freedom Debt Relief first two years ago. Somebody suggested them and I read up on it a little bit, and I liked what I saw. I said I'd give them a shot. The rep looked into my income and we worked out a feasible plan and then I called them. And I had the payment lowered what they were taking out because things had gotten a little worse than it was. They didn't give me a hard time and they helped me the best they could. They were very good and very courteous. I just spoke to their rep a couple of days ago. And I was pretty satisfied with the answers and with the service they provided. It's good to know I'm getting out of debt, that's the most important thing.
Hi, James, we are glad that somebody recommended our program to you. We do our best to provide more affordable options for clients to pay off their debt. We will continue to provide you with the best customer service possible while providing you with updates on your Graduation Path. Thank you for being a client of Freedom Debt Relief.
Reviewed Oct. 6, 2019
I had open-heart surgery and was getting ready to pay for it. My income was gonna be reduced by 30%, and I was gonna be out of work for four months. So, I just started the consolidation with Freedom Debt Relief debt. I’ve heard more advertisement with them than I did anybody else. They reduced my payment by $200 a month. And they’ve managed to get me a consolidation loan to consolidate it all. Their service is outstanding. It’s improving my credit.
Reviewed Oct. 5, 2019
Was able to talk with an agent who took my information quickly and made me feel at ease. I feel confident that I will be able to settle this debt soon because your organization is patient and allow me pay during my pay period to keep me from being financially strap. Thanks again.
Thank you, Sharon. We work hard to meet your expectations and we are more than glad we hit that mark for you. We will continue to be here for you every step of the way. If you find yourself having any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 5, 2019
My experience with Freedom Debt Relief has been excellent. I've been in the program since 2016 and we’ve already negotiated and closed accounts. I was supposed to end next year, but I think it’s been extended. But my interactions with my consultant have been very good. They’re very nice. So far, so good and I have no complaints.
Thank you for your positive feedback, Sharon. We are pleased to hear that you are satisfied with the progress of our negotiations. We will continue to assist you throughout your program, and we look forward to your Graduation Path. You can stay up to date on your progress on your Client Dashboard at fdrclient.com.
Reviewed Oct. 5, 2019
My husband had died and left me pretty deeply in debt. But Freedom Debt made everything so much easier. I’ve been in this program for several years now, and I was able to at least partially pay off my debts without going bankrupt. They were very helpful and explained everything. I was impressed by the ease of how everything was taken care of, and it relieved me of a lot of stress. It was easy to do, and they were excellent. They asked me what I could pay bi-monthly and we came up with a number. I had them debit it out of my checking account, and it worked out fine. I’d tell others to go for Freedom Debt. It brought me such relief, and I was able to concentrate on other things. I was going through an illness during the whole process, so that was one less thing I had to worry about.
Please accept our sincere condolences, Ms. Haberstroh. We are glad to hear that you have found relief and peace of mind in our program. Please let us know how we can continue to support you along your journey. Thank you for being a valued client of Freedom Debt Relief.
Reviewed Oct. 5, 2019
My father signed up in a program with Freedom Debt Relief for his credit card debt. The debt consultant and some people from the division of customer service who I've talked to were very courteous and seem good with greetings. The payment plan they provided my father was good, but we had some problems with some of the creditors because we thought that the settlement time was going according to what Freedom told us. In the end, there were 2 payments that for some reason, the creditors didn't give the payment up and there was a slight misunderstanding. So, I called the company and they were able to send me a communication letter and it's all clear right now.
We're still waiting for Freedom to reimburse my father the money that they have in his bank account because he has already finished on his settlements. In the last time I called them, they told me to wait until the end of October so they can proceed to end and graduate him from the program. All in all, I'm happy in the experience with Freedom Debt Relief.
We are pleased to hear that your father had such positive interactions with us, Wanda. We are also glad that you find the payment plan worked out well. Please feel free to reach out to us with any questions, and we will be here to assist. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 4, 2019
I enjoyed talking to all your customer service people. They all help with everything I needed. The process was very easy. I would recommend your company. I thought it would be more difficult to finish the process but it wasn’t. Thanks.
Thank you so much for your positive feedback, Darlene. We are so glad that the process was simple for you. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
Reviewed Oct. 4, 2019
Debts are going down doesn't seem to be moving very quickly. Seems to be moving forward but slower than I thought. Company has been going through its whole process. Have not had issues with anyone there. Just the money and time.
Your feedback is appreciated, Pappasan. Our team wants to ensure we get the best settlement possible for you, and we thank you for your patience at this time. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 4, 2019
I spoke with Andrea regarding two issues, she was very helpful and professional. She was concerned about what was going on with one of my accounts, and was very helpful in resolving this. She gave me the info I needed to contact a creditor that FDR is having a difficult time negotiating with. She will follow up with me in a week.
Thank you for your review, Debi. Our team is thrilled to hear Andrea was so helpful. We also encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 4, 2019
In time of need, you are there to help us through it. Not everyone willing to do what you can do to help people. We struggled a long time but I hope to see the light at the end of the tunnel. Thank goodness you were there.
Thank you for the five-star review, Michael. We know you will see the light at the end of the tunnel soon, and we thank you for allowing us to be a part of your journey to becoming debt-free. Our team encourages you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 4, 2019
Updated on 03/12/2021: I saw an ad for Freedom Financial several years ago and kept putting it off as a gimmick. Finally, my husband and I were at our wits end. We couldn't get ahead. So we called them up and spoke to them, I think several times before we finally decided to do it. Our dedicated account comes out of our check before we even see it just like our mortgage does, so we knows it's being paid every month. We are almost done and were offered a consolidation plus loan that would pay the bal off and finish off the program and all we have to pay is the loan. We really like the program.
Original Review: We had no idea how to pay down our debt until Freedom Financial came along. One of the best calls I ever made. I pay them every month and they contact the creditors I have signed on with them to make deals to pay them off and with good savings too. I can't wait to finish the program.
Cathy, we value your feedback. Our team is thrilled you choose Freedom Debt Relief to assist you on your journey to becoming debt-free. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 4, 2019
Freedom is the way to go. I have recommended them to everyone I know that is struggling with bills. They have been of great help. Turn it over to them and let them do the work for you. You will be thankful you did.
We value your feedback, Elisabeth. Our team is thrilled you have had such a great experience and would recommend us to others. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 4, 2019
We had 28 cards because my husband was collecting cards, but I haven't even known. It went down and got maxed out. Every week, there were five credit cards that come out of the paycheck automatically. I don't work and I'm sickly. I stay home. All we were ever doing is making the minimum payment. And we had $32,000 in debt with credit card companies. And some of them were even over the amount, so then the payments would be higher. So, I did so much research. If anybody is real serious about consolidating or getting rid of credit cards, they need to research the program that's gonna work for them.
The research I did with Freedom Debt Relief was so positive. I wanted to stop everything and do a negotiation process versus, "Okay. We're gonna pay this much for how many years." Freedom Debt Relief had stopped it. Our credit score went down, but that can always go back up. We only have three payments. When it's done, we'll move on to the next one. The Freedom Debt Relief program worked for me. The bi-weekly payments are low enough where it's actually a relief not having all this money go out because I was only making the minimum payment. Also, if I have a question, I'll pop on, and I'll call. Usually, we use the online chat because it's easier. So far, any questions I've had have been answered and any information I want, I get.
Thank you, Faye, for sharing what eventually led you to our program. We are sorry to hear about the circumstances that you are facing. Great job on your part for finding a solution that works best for you. Please let us know how we can continue to support you. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 4, 2019
Freedom Debt Relief said they were gonna help us, and I sent all the information and then we got started. If I have an issue with the payment, I just call them and ask if they can extend it, and they do. Working with them has been really good and a little bit reassuring.
We appreciate you taking the time to provide feedback, Monica. We do our best to make sure our clients have a positive and successful experience in our program. Please contact us for any future assistance, and stay up to date with your progress by visiting fdrclient.com. Thank you for being a valued client of Freedom Debt Relief.
Reviewed Oct. 3, 2019
I like how fast you'all are working on my account. Thanks, I would recommend you to someone else; thank you again for settling with Sam's Club and I hope you can get Navy Federal as soon as possible. Thanks you so very much.
Steffnie, thank you for taking the time to write a review. It's great knowing you would recommend us to others, and congratulations on your settlement with Sam's Club. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 3, 2019
It just seems like it’s taking forever to get these debt taken care of. Tried to consolidate the loans together. Next year I will be retiring and I don’t want to making payments to FDR forever because my income level will be changing.
We value your feedback, Dave! Our team understands the process can start slow sometimes, and thank you for your patience during this time. We are so happy to be a part of your journey to financial freedom. If you have any questions or concerns, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 3, 2019
We have been lost with tons of calls and have had no direction or help to fix these calls and harassments. I wish we understood more not getting answers like your contract says. That is hard when we have so many and so much is bothering this mess.
Thank you for your feedback, Cherry. We would love to address your concern and will have a member of our team reach out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 3, 2019
I went to Freedom Debt as I was struggling monthly to pay debt. It seemed I never got ahead. They were pleasant, helpful, understanding and willing to help. Hoping to get back on track and cant stress enough at what a weight load has been taken off my shoulders. I can finally sleep again.
Peggy, we are thrilled to read your review! It is our pleasure to relieve some of the burdens off of you. We're so happy to hear this process has been helpful, and you can now sleep. If you have any questions, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Oct. 3, 2019
The staff at Freedom have been nothing but amazing and polite. I used to call all the time freaking about my debt and they always walked me through step by step to make sure that everything was taken care of properly and reassured me that everything was okay! Thanks again!
We value your feedback, Brian. We're happy to walk you through the process. If you come across any other questions, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 3, 2019
Freedom debt has made the stress of money issues a thing of the past. Thank you-my credit debt is being handled in a professional manner and in a very timely manner, I would just like to thank you for handling my debt.
Jeffrey, thank you for your feedback. Our team is here to make the process as stress-free as possible. We will continue to be here for you and give you the professionalism you deserve. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 3, 2019
I have been pleased with the service at this time. Everyone is friendly and helpful. I would recommend this service to help with service to resolve your debts. The information provided is very helpful to help you make the decision to use this service.
Darlene, your feedback is valued. It is our pleasure to be there for you, and our team is thrilled you would recommend us. We also encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 3, 2019
From the very beginning of this journey I have always been treated like family. My tears flowed freely as I was so scared could I ever get through a process like this! I was never once judged but instead treated with compassion always!!! I am eternally grateful for this company!! 4 years later I am Debt Free!!!
Congratulations on your success in our program, Corinne! We're glad we could help you achieve a better financial future. Enjoy being debt-free, and Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 3, 2019
I never knew I could be sued after I turned over an account, also never knew I had to pay for the lawyer and some court costs!! Took the account back and settled it myself. I live on social security. DO NOT HAVE EXTRA $, if I did I would not have turned over the accounts.
Joanne, we value your feedback. We apologize for any inconvenience you are having in the program and will have a member of our team reach out to you shortly. Thank you for being a valued Client of Freedom Debt Relief.
Reviewed Oct. 3, 2019
My understanding was on my client dashboard that I only had one payment left. This program is taking me a lot longer to pay off than what I thought. If a person has to choose between debt relief or bankruptcy, choose bankruptcy. Bankruptcy is so much easier and more of a relief.
Reviewed Oct. 3, 2019
Thank you to Freedom Debt Relief, I am finally able to relieve a lot of anxiety caused by the burden of expenditures. I have a long history of medical issues that have caused me to rack up debt while trying to juggle everyday life and my overhead. FDR has helped me in being able to manage my expenses and get back on my feet and reset my life.
Jerry, thank you for your feedback. We're so happy to be a part of your journey to becoming debt-free and relieve those burdens off of you. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 3, 2019
Freedom Debt Relief is a very helpful program. If you overdue your credit card habit they are just what you need. This process was fast and easy for me. Everyone was very helpful. Especially Jose. This service will definitely help me get on my feet again. Thank You, Gregory...
Thank you for taking the time to write a review, Gregory! We love being part of your success to financial freedom. If you have any questions or concerns, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 3, 2019
Love all the help, kindness and consideration that the people gave me and all the information they shared. They were extremely knowledgeable and patience and very professional and when I didn't understand they went back and reworded so I could.
Patricia, we appreciate your feedback! We love being part of your success to financial freedom. We will be here for you every step of the way, and we will continue to provide you with that excellent professional service throughout your program. You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 3, 2019
In my opinion FDR is a scam! We are currently being sued by one of our creditors and FDR has yet to even start negotiations with them. Never during the initial process was this discussed as a possible action. We were assured that the accounts would be taken care of.
Thank you for your feedback, Glenn. We would love to address your concern. A member of our team will be reaching out to you shortly. Thank you for being a valued Client of Freedom Debt Relief.
Reviewed Oct. 3, 2019
A friend of mine told me that Freedom Debt Relief had helped them and that FDR was very professional, courteous, polite, and reasonable to work with. I filled out an application form and listed all of my debts. I knew it was gonna totally screw my credit, but I didn't have much of a choice. They made a plan that was affordable to me. I had to put down how much income I had and what I thought I could afford to pay. They said if they structured the settlement, then I could only take two or three at a time. Then they said they would need a certain amount of dollars to cover it. I said okay, but if you say you don’t have that much, they'll ask what you have and would work with that.
Working with the program has been great and I didn’t feel like there was anything shady about it. I’ve been with them for a couple of years and at one point, I was paying almost 700 a month. But at the beginning of January, I was in a coma for a week. I called and said that I was out of work for a bit and they put things on hold. I had to really drop the payments down and when things were better, I moved it back up. They were willing to answer my questions and work with me. They said to call every three months to check in with where I was, which was what I did. They were not mean nor angry. And if something would affect the structured settlement, they tried to work around it.
Since getting into the program, my budget has been very structured. I'm very aware of where my money is going and I'm disciplined. They offered a lot of help in that respect and I knew that if there was something I wasn’t sure about, I could call them and they would check into it. Plus, you can get legal services for $10 a month. I've gotten a few things that said a creditor was going to sue me. I would call Freedom Debt Relief, fax the paper over to them and they'd handled it. When I referred someone to FDR, I got a $500 credit for it and FDR sent me a check, which I liked.
It brings us joy to hear our program is the best fit for you, Anne! We are excited to be able to help you achieve your goal of a debt-free future. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 2, 2019
Ken ** helped me with my loan process. I received a callback when I had a question or two regarding my decision with joining Simple plan. He was very helpful and had great customer service. I am not sure how the turnout will be with this but Ken helped me feel confident that the turnout will be great and lead me to being debt free.
LaQuita, we value your feedback. We are pleased to hear Ken was so helpful to you. If you have any questions or concerns, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 2, 2019
I wanted to wait a few weeks to reflect on the reasons I enrolled into the program and my expectations. We have just negotiated our first settlement (for Kohl's) and I was extremely excited to have my first debt paid. I don't see the light at the end of the tunnel but I know it is there. I read through the programs booklet and did not see any mention of percentages on settlements that would be our goal. So, I have reviewed the details of the Kohl's account and while the detail sheet states we had a 50% settlement I do think we do, and I believe this is where our differences may occur when negotiations take place. I am basing our settlement figures off the ending amount I actually owed after my last payment to the creditors. My Kohl's account was enrolled at $667. A 50% settlement would have been $333.50.
I do understand all the creditors will continue to add fees, interest, late charges, penalties, etc. onto my ending balance after my last payment. I am not considering these extra fees as what I honestly owed. So looking at the detail settlement sheet for Kohl's, we actually settled for a 36% reduction of my Kohl's balance. I just became concerned as future negotiations may begin on other accounts and wanted to be on the same page as your consultants. I am looking at enrolled debt only. Thank you very much for bringing my first leak of light into the tunnel for me.
Great, Babara! Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 2, 2019
Been enrolled for short period of time. I know I've made the right choice.. I still have creditors calling me. I understand it takes time but I'm sticking with my promise. I strongly recommend this service for anyone who feels stressed out and feels overwhelmed.
Tracy, we appreciate your feedback! Our team is thrilled you would recommend us and will continue to be here for you throughout your program. If you have any questions or concerns, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 2, 2019
This process was much easier than I anticipated! Everyone is patient, polite, and very thorough in walking me through the experience. I was given helpful tips and information to transition smoothly into the program. I am a Very Happy so far!
Thank you for your five-star review, Phyllis! We're thrilled you have found us helpful, and we will continue to be here for you and your family. If you have any questions or concerns, please don't hesitate to contact Client Service. They can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 2, 2019
I have been pleased with the work that's been done to help me resolve my debt obligations. One account is settled and others are still being negotiated to get the best settlement for me. I would definitely recommend FDR to my friends and family.
Shirley, we value your feedback! We are thrilled you have had such a great experience and would recommend us to friends and family. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 2, 2019
Staff is very efficient. Easy to answer questions and give clear explanations when I ask questions. Email communication is excellent and clear to the point. And call back phone numbers and email address are given for as needed replies.
We value your feedback, Antonio! We love being part of your success to financial freedom. We will be here for you every step of the way, and we will continue to provide you with that excellent professional service throughout your program. You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 2, 2019
Your Program has been very good, they help me when I needed the help. They have a very good team there. It's worth paying for the legal help too, so very much worth paying for that so if you need it they help me.
Dorothy, thank you for taking the time to leave a review! Our team is thrilled you have had a good experience and recommend the legal help. We also encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 2, 2019
While I am happy with the service, I feel like the current focus is on your corporation getting your fees rather than negotiations on the settlements. I want to see the work that is being done on my behalf. Not just the fees that are constantly being deducted from my dedicated account balance. Just my opinion/feelings.
Cherise, we value your feedback. We want to ensure you are in our best interest, and we apologize you are not pleased with the way we take fees. If you have any questions or concerns on how we can speed up the process, please reach out to Client Services. Thank you for being a valued Client of Freedom Debt Relief.
Reviewed Oct. 2, 2019
Nobody has fixed my dashboard. I cannot view it. This has been going since the beginning of the program. Please help me with thus issue. This is the only complaint that I have. Somebody should be able to figure this out.
Thank you for your feedback, Sidney! Our team is happy you are trying to utilize your dashboard and apologize for any inconvenience. A member of our team will reach out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 2, 2019
I was very pleased with the agent that assistant me with getting started. He was calling me back at the time's i requested and was very clear in all the details. He let me know that i could add any more creditors onto this account down the road if i needed too. Very polite and professional.
Thank you for your review, Alejandra! We pride ourselves on a highly trained and professional team to help make this process as stress-free as possible! If you have any questions or concerns, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Oct. 2, 2019
I had credit card debt and I found Freedom Debt Relief online. My gut told me to go with it. The debt consultant I dealt with was okay. The payment plan was convenient for me from the start, but it was longer than what they originally quoted. Since working with Freedom Debt Relief, I have had less calls.
Thank you for taking the time to write a review, Tara. We know the process can start off slow and appreciate your patience during this time. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 2, 2019
I got myself in trouble with my credit cards and decided to work with Freedom Debt Relief. I've been into their program for a year and a half and so far, it's going well. The people there are really nice and courteous. They explain to me what I need to know when I ask them and they also let me know when there are changes. But when they wanna notify me, it's hard for them to get ahold of me. I hate to pick up the phone because there are other people calling all the time and these are calls that don't even pertain to Freedom Debt Relief. I also don't know when they're calling me because I don't recognize the phone number. And I try to get on the dashboard but I can't do it. I'm not very good at computers so I stress out.
But all in all, my experience with Freedom Debt Relief has been good. They're doing their thing and I'm okay with their program. I ended up tearing my credit cards up because I didn't wanna get caught up again until I get through paying everything back. I don't like not paying anything back because I made a mistake of overcharging.
Thank you for sharing your experience, Erma! We understand that this can be a stressful situation, keep in mind we are here to help and guide you on your journey to a debt-free future. Feel free to lean on us and to reach out to Client Services if you ever have any questions, you can call (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 2, 2019
My husband and I are both senior citizens, and we both have been needing help and didn’t know where to go to get it. We’ve had so many problems and things going on. I had to retire and my husband is thinking about it next year. Also, I had to have 3 different surgeries in 2018 and my husband got kidney infections and kidney stones. Freedom Debt Relief was the first company I had seen that would help senior citizens get out of so much debt. I called and asked them questions. The people there were really nice. A gentleman asked me questions, I told him what he needed to know, and he took everything down. Later on, I talked to my husband and he said it was up to me, so we started in about it and Freedom got right on our case and helped us. It’s been almost two years now that we are in the program.
Freedom Debt Relief gave us a payment plan where it was gonna be quite a bit at one time so they made it such that it was twice a month for us. Then, every time I’ve called them about maybe changing a date to make sure that we have the money in, they’ve been so nice about it. My husband gets paid on Fridays and so I call them to move the date that came in the middle of the week ‘til Friday. We even had one creditor that tried to take us to court. Of course, Freedom has the lawyers there on standby for us and they worked it all out. So my husband did not have to go to court, and we just continued with our payments each month. Freedom doesn’t charge that much as well. They've taken a load of stress off us.
We truly appreciate you sharing your positive experience with us, Glenda! Reviews like yours lock-in why we are in this business, to get people the financial freedom they deserve. We are glad to hear that you are on your way to achieving your goal. Keep up the great work. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- 1875 S. Grant St., Ste. 300
- City:
- San Mateo
- State/Province:
- CA
- Postal Code:
- 94402
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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