Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- Can help settle a variety of unsecured debts
- No fees until settlement reached
- Can cancel at any time without penalty
- Debt settlement can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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Our review standards
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- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
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Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed Oct. 27, 2019
Everyone was very professional with Financial assistance. I was somewhat overwhelmed at first because I didn't know what would take place or anything. After talking with your people about why I needed help I felt better. This is a huge undertaking for me as I have always tried to do everything by myself. It feels good that you are there to help.
Hello, Carolyn, we are so glad to hear your positive review! It's great how you feel confident in your decision to work with Freedom Debt Relief, and our team is here to best assist you along your path to a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 27, 2019
Of my two accounts, the 1st settlement was negotiated after only four months. This timely negotiation was a pleasing surprise to me. I thought there would probably be no negotiations at all until I was associated with FDR for at least one year.
Thank you, Robert, for your feedback, and congratulations on your first settlement! Our negotiations team has long-standing relationships with the creditors, so we are able to reach great settlements for our clients as soon as possible. We are glad that we have exceeded your initial expectations. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 27, 2019
Working with Freedom Debt Relief has been a pleasant experience. So far, early in the process, it has proceeded smoothly with no surprises. My contact at Freedom has walked me through the process from the start and is there to answer any questions that may arise. I look forward to eventually completing this program and getting my finances back in order. Thank you Freedom.
Greetings, Rich, we value your feedback. Our team of professionals is more than happy to assist you, so we are glad that you are satisfied with our service! You're on a path to Financial Freedom, and we have confidence that you will complete the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 27, 2019
My experience has been good so far. Whenever I have a question I can get an answer. I am a first time customer and everything was explained to me about what to expect. I was even told that my credit would get worse then improve once accounts are being paid off.
Hello, Kenneth! Thank you for taking the time to leave us such kind words! We do our absolute best to ensure our clients are taken care of every time they call in. We strive for providing the best Client Experience with every interaction! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Oct. 27, 2019
They have been easy to work with, well informative and every time you are and talk to somebody you can get a hold of them immediately. Would definitely recommend them to any of my friends, makes it easy for you when it's difficult to do things because you're disabled.
Hello, Charles! We are pleased to hear your kind words about our company! We are here to assist you every step of the way. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Oct. 27, 2019
So far everything is going great. All questions have been answered, I'm looking forward to getting things paid off. I feel I made the right decision definitely. A big load is falling off my shoulders, a good feeling. Everyone has been so nice and professional, it's nice to work with these people.
Rebecca, we are over the moon to hear about your great experience with our program! We look forward to your continued success. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Oct. 27, 2019
I knew my payment was going to but be covered so made arrangements to make up the payment. The person answering the phone was very nice and responsible letting me know that I would not be in default. This helped me a lot and relieving my stress.
Sheila, thank you for your kind words! We are happy to be your debt settlement company and are excited to see you complete the program successfully! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Oct. 27, 2019
My experience with Freedom Debt Relief has been a lifesaver. They are very professional and make me feel like a priority. They answer all my questions and I never end up on hold for long when I call. I don't know what I would have done without them.
Miranda, we appreciate your generous feedback about our company! We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you choosing Freedom Debt Relief!
Reviewed Oct. 27, 2019
I would definitely recommend. It’s only been a few months and I’ve already settled one of my debts and the next one is in the process! The process is definitely moving a lot faster than I expected and I’m glad that they I chose Freedom Debt Relief so that I can get my crest back on the right track.
Hello, Lashawn! Thank you for taking the time to leave us a wonderful review! Our negotiations team works diligently to reach the best settlements possible. Please contact our Client Services team at 1-800-655-6303 if you have any questions regarding your account.
Reviewed Oct. 27, 2019
This company is awesome. They have resolved my huge credit issue, and I am very glad I went through them. I could not believe the huge help they have been in resolving my credit issue. I will continue using them and if need be, I will use them in the future.
Hello, Jorge, thank you for sharing your experience! Congratulations on your resolved accounts, and we wish you much more success! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 27, 2019
I've had great experiences with Freedom's reps. I've called several times because I'm new to it and they answered every question I had. Upfront they explained everything to the T. Yeah, and the woman who signed me up even gave me her personal desk number so I didn’t have to go through the regular one. Thus far, I've paid two debts off and I would recommend them to anybody.
We are happy to hear about your confidence in our program, Lynette! We take pride in knowing we have a professional and knowledgeable team available to assist you on your journey to financial freedom. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 27, 2019
Everything’s been okay with Freedom Debt Relief. We finally got the dashboard to work. We've been in the program for two years. A few of the credit cards had been paid completely, and then other ones are being paid. But there is this particular one where they’ve been getting money, but they couldn’t get in touch with Freedom Debt. They tried for like six times, but they said they couldn’t get in touch with them. I had to go to court for one of the accounts, but that’s gonna be resolved. They accepted everything. It’s just that they had not given this particular account to the National Legal Service and so they couldn’t do anything. They couldn’t represent us for anything.
It’s just that once I got the letter from them to go to court, I didn’t know if I had to show up or not show up, and they couldn’t tell me. Then, finally, they said, “Go to the clerk’s office and show them the letter and ask them.” But this took me three calls to find that information to where to go, but I did go and that’s when I was told, “Yes, you have to appear.”
Thank you, Kathleen, for sharing your experience in our program. We understand the legal account process was difficult, however, we do appreciate your patience and when you look at the big picture, the program allows you to resolve your total debt in a much shorter time frame than if you were to have continued paying monthly minimums to your creditors. We'd like to congratulate you on your resolved accounts thus far, and we look forward to your Graduation Path!
Reviewed Oct. 26, 2019
If you’re over 70 forget lt. You’ll never get done. Better just walk away. Especially credit cards there's nothing they can do. Wait 90 days and offer them 1/3 or just forget it. You go this way. Your never get out from under. They settle for too much fees too high and your pay off just keeps going up. Keep your money and tell them you’re so sorry but you just can’t pay. Credit score forget it. Who cares at 70 anyway. I am sorry every month when I have to make that payment. Wouldn’t do it again. Al
Hello, Albert, thank you for providing your feedback. We are sorry that you feel the negotiation's progress has taken longer than you expected, and you feel the savings could have been greater. However, we see that you are moving forward in our program and your accounts are being resolved, so you are getting closer to eliminating all of your enrolled debt. If you would like assistance, we are more than happy to address your concerns. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 26, 2019
I was looking for a debt consolidation loan. After having been turned down a number of times, I was accepted and given help by Freedom Debt Relief. It is a load off of my mind. The courteous and hard-working staff have given me the start I need in managing this debt.
Hello, Timothy, we are pleased to hear about your positive experience! Our dedicated team is here for you, and we look forward to your forward movement in our program! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Original Review: Oct. 26, 2019
Was satisfied in hearing about support being offered with client issued that have caused some concern about my debt account. I come along way to achieve my goals on lowering debt to zero. Thanks again for your continued support. Geri
Thank you for your review, Geri, and congratulations on resolving your debt! We are glad that our program has assisted you in reaching great settlement savings! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 26, 2019
I received a summons to court for one of my accounts. I called Freedom Debt Relief and was given all the instructions I needed to contact the NLLG to have them handle the summons. It was quick and easy. Also when I received a settlement letter in the mail for another account I called Freedom, explained what I received - it was a better offer than they had been given. The money was quickly transferred back to my bank account and I was able to save about $250 between the offer and settling the account myself. I have no complaints about the treatment I have received from the folks at Freedom Debt Relief.
Thank you, Christine, for being open to share your experience regarding an account that went into legal status. We are glad that NLLG was able to step in and assist in resolving this account, and we encourage all clients to enroll in our legal service to have peace of mind. We look forward to your continual success in resolving your accounts! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 26, 2019
So far we are very happy with our Freedom Debt consolidation. I think they are moving quickly with paying off our debt. We still have a lot to go but hopefully, it will get done as soon as possible. We like the fact that they keep us posted on all information and progress.
Hello, Nancy, we value your feedback. Congratulations on your settlements thus far! You're moving along towards a debt-free future, and it is our pleasure to assist each step along the way! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 26, 2019
We had a shaky start but problem has been resolved now, everything else has been as planned. Staff has been really nice and friendly. They are good at explaining anything I have questions on and I’m looking forward to my graduation in becoming debt-free.
Hello, Maria, thank you for your comments. We are glad that our team has been of assistance to you and that you are on the path to a debt-free future. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 26, 2019
Great communication during the entire process. Still have a ways to go but my experience so far is very positive. They continually keep you updated so you never have to wonder what's happening. Website is very helpful and you can see your progress at any time.
Thank you, Christy, for your review! The Client Dashboard is a great resource, so we are glad that you are logging in to stay up to date on the progress of your negotiations. We look forward to assisting you each step along the way! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 26, 2019
If it weren't for your establishment, I would've had to file bankruptcy. The payments are workable. Thank you for being there. I have referred two friends, hopefully they checked into this program. Everyone has been helpful any time I've called.
Thank you for your feedback, Mollie. We are glad that you felt the debt settlement option was best for you rather than filing bankruptcy. Referrals from our clients are greatly appreciated, as we are always happy to help others who are in need of a solution, so thank you. We look forward to your accounts being resolved! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 26, 2019
Very nice agent for your company. Patience, savvy and knowledgable of Freedom Debt Relief. I am looking forward to this help. Never asked for help before. I am 72 and never been this financially in debt before. It's hard to live on a fixed income with a crippling mortgage.
Hello, Edward, we appreciate you sharing your experience. We understand how getting out of debt can be challenging, especially on a fixed income. Please know that you are not alone, and we will do our best to assist in reaching great settlements for you. We are here to support you along the path to a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 26, 2019
I contacted Freedom Debt a few months ago and I just had my first settlement, this was fast and easy. I am very excited to continue with Freedom Debt and look forward to being debt-free. I would recommend Freedom Debt Relief to anyone wanting help becoming debt-free.
Patricia, we appreciate your comments. We are glad that our settlement service has provided you with relief, and that you are now on the path to a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 26, 2019
Because my wife has decided to file bankruptcy, I had to remove debt in her name that I had enrolled before she made her decision. I have to say that your customer service representative Stacey was extremely helpful and professional. I could not have asked for someone as nice and helpful as her. Thank you.
GLK
Hello, Gregory, thank you for sharing your experience. We are so glad that Stacey was so helpful in assisting you in removing your wife's accounts while making the process easy. Our team members will do our best moving forward to ensure that we continue to provide positive interactions. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 26, 2019
The representative was very patient and super understanding to my situation. She took her time with me and we came up with an solution. Awesome experience! With the help of the representative, I am more at ease with knowing I will graduate on time.
Greetings, DeVaughn! Thank you for sharing the great experience you had with one of our talented advocates! We look forward to assisting you on your journey to becoming financially free. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com.
Reviewed Oct. 26, 2019
Every time I need, to confirm any information or require any information or just need to call to feel reassurance. FDR has been there, guiding me in this unknown field for me. Thank you for being more than just a person on the phone who answer questions but to have the ability to transmit that confidence and encouragement.
Angeles, we appreciate your comments and are pleased to hear that our team is able to provide reassurance during the process. We are glad that you are now on the path to a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 26, 2019
Just started, so far everything is great. I am waiting to make my deposits and will be better inform when things get going. Have a hard time dealing with the phone calls, I have never had to deal with that before.
Hello, Edward, thank you for your comments. We understand that it can be frustrating when creditors are calling you in attempts to collect after you have joined our program. We are here to speak with them on your behalf, so you may ignore the creditor calls and allow Freedom to reach out once we have enough funds built up to negotiate. We are committed to resolving your accounts, and we encourage you to contact our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 26, 2019
Overall I would have been much happier IF the communication would have been better. So far, that is my only complaint with this program. I do not want robotic responses. I want to speak to someone who speaks to me as a person.
Hi, Michelle, thank you for your honest feedback, and congratulations on your progress in the program! Communication is important, and we want our clients to feel that they are being assisted each time they interact with us. We apologize if you feel like your interactions have been robotic, and if you should need assistance we'd encourage you to reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 26, 2019
I reached out for FDR's help in August 2019 with over 39,000 in credit card debt. After only 8 weeks, they settled one of my card accounts for 55% less. One down 10 to go! Such a sense of relief for me. I recommend FDR highly! Thank you.
Hello, Kenneth, we value your feedback. It is our pleasure to assist in resolving your accounts, and we would like to congratulate you on your progress thus far! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 26, 2019
If I knew then what I know now I never would have contracted with Freedom Debt Relief. I could have had my credit card accounts closed and made payments to them as easily as to FDR. My credit score dropped, interest rates increased, costing my wife and I more money. Contacts with FDR are referred to my Dashboard that doesn't completely answer my questions. The original agent I spoke with to sign up with FDR has not returned any of my emails. Maybe she doesn't work there anymore? Freedom Plus recently offered to settle my debts by paying off my FDR creditors with a loan but communication from them has died. The agent will not respond to my emails and I HATE phone calls because I have no record of what was said. That's the bad news. The good news is FDR has negotiated one credit card reduction and sent a 30-month payment plan that FDR will make to my creditor.
Hello, Morris, we are sorry to hear that you are not satisfied with our program. A member of our team will be reaching out to you shortly to have the opportunity to discuss your review. Thank you.
Reviewed Oct. 26, 2019
Updated on 04/29/2022: There were only a couple of problems with my creditors and both of those were with the same institution. Other than that this was a smooth sailing process that got me out of a lot of trouble. It enabled me to greatly enhance my life and my retirement by spending about 5 years putting my debt in an acceptable level for me to be able to maintain.
Original Review: I was referred on to NLLG who researched the reason for the check and notified me that the check was, in fact, an over-payment and I could deposit it. My contact with Michelle with FDR was very helpful and her evaluation was confirmed by your law associates. Thank you very much.
Thank you, Roy, for your review. We are pleased to hear that our communication was effective in handling your situation. We look forward to your continual progress in resolving your accounts! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 26, 2019
Update on 01/14/2020: When I started with Freedom Debt Relief I was in desperate straits. My credit card interest rates had gone through the roof! Realizing I needed help I was referred to FDR. Now less than a year later only one more account left to get a settlement and that one is in negotiation! I am very glad I got the help I needed from FDR, my finances are back on track to be debt free!! Thank you FDR!!
Original Review: When I enrolled the planned was outlined very well. I notified my creditors of the new Contact information as suggested and did not answer calls from them. I just signed off on my first settlement. It only took a little over six months. My credit rating is already improving. I am very happy with the progress so far.
Hi, Gail, thank you so much for your kind words. We are pleased to see you moving one step closer to a debt-free future, so congratulations! It's great to hear that you are seeing credit improvements so soon too! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 26, 2019
Freedom Debt has been a lifesaver for me. They are able to help me get my debt manageable. I had a lot of stress and they have been there every time I had a question. They are helping me to become debt-free.
Hi Karen, we value your feedback. We hope you are now less stressed with finances since joining our program. We will do our best to reach great settlements on your accounts! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 26, 2019
I was a little nervous about the process of Freedom Debt Relief at first however I continue to trust the process. Finally my 1st settlement was negotiated and I was satisfy with it. I'm ready for my credit to be restored but I understand it's going to take time. Rose you are AWESOME and thank you for taking the time to wait on me, explain things to me but most of all being compassionate towards me. It meant so much and I appreciate you....I hope you got your coffee too. :).
Demetria, thank you so much for taking the time to leave a review. Congratulations on reaching your first settlement, and we are glad that you are satisfied thus far! Correct, it takes time to see your credit score improve. However, please be patient and know that once your accounts are paid off you should see improvement. We look forward to your debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 26, 2019
We only have been in Debt Relief for maybe 3 weeks; We have been living in hell since because we cannot close out our old bank account until all deposits that are automatically put in that account have been transferred to our new bank checking account. So we don't have much money, we are falling behind on our bills and it is truly nerve wracking! So for now, we aren't happy, though we look forward to when we will truly be in the program, and everything is finally running as it should be.
Thank you for leaving feedback, Judith. Our team is sorry to hear you are having banking issues and ould like to reach out to you to see if there is anything we can do to help. A member of our team will be contacting you soon. Thank you for your patience at this time.
Reviewed Oct. 26, 2019
I'm Happy with the whole experience. Customer service is very nice and helpful. They answered all of my questions and concerns. Everything was provided very clearly. You guys went above and beyond to make sure I was able to complete the process. Not only was it explained in detail on the phone they also sent me emails with the information.
Thank you, Courtney, for sharing your experience! We are so glad that you feel we have exceeded your expectations, and we look forward to assisting you each step along your way to a better financial future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 26, 2019
I had $19,000 in debt with my credit cards and I was getting by, but it was taking everything I had. I contacted Freedom Debt Relief and I was not happy with them at all. I could’ve scraped by, but I talked to different people there and they painted a pretty picture. I had to make monthly payments to them, which was about half of what my credit card bills were and I was doing that for 13 months, then I got a phone call from Consolidation Plus. They work with Freedom Debt Relief and they give loans to people to speed up the process. I agreed to take a loan with them. They put the money up for Freedom to negotiate my debts and then they went ahead and paid it off. Unfortunately, I lost my son in a motorcycle accident in July, so I received life insurance money and I was able to pay off Consolidation Plus. I didn’t have to make them a payment and the whole deal only cost me $20 over the loan amount.
The credit companies all settled for whatever and I’m all free and clear of everybody now, but the money I paid Freedom Debt Relief as well as the loan company was 18,000 and some dollars. Their fees were ridiculous. I understand Freedom has to make money and they were doing this for me, but when it was all said and done, they hardly saved me any money whatsoever with the life of this program. All this did for me was it bought me 13 months and my credit was ruined in the process. I could’ve negotiated with the credit card companies myself and done a better job. I wouldn’t have had to pay all these crazy fees. If anybody asks me, I will never recommend Freedom.
Hello, Fred, thank you for sharing your feedback. We are sorry to hear that you are not pleased with the program. However, it sounds like our sister company Consolidation Plus has been a better experience for you. A member of our team will reach out to you shortly to discuss your concerns. Thank you.
Reviewed Oct. 25, 2019
I had inadvertently gotten into a situation where I owed way more than I could cover. In looking for help, I ran across Freedom Debt Relief. They explained their plan and I felt I could do that and fish my way out of my errors. So far it has been as stated and I feel we are making headway to freedom. Thank you.
Greetings, Mike, we value your feedback. Our team of professionals is more than happy to assist you, so we are glad that you are satisfied with our service! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 25, 2019
Everyone has been very helpful and professional in the process and thank you Freedom Debt Relief and on track to reduce my debt in a much shorter timeframe. If you have any questions they are very quick to respond back nicely.
Tasha, we appreciate you taking the time to provide some feedback. Our skilled team of specialists is efficient in handling a variety of questions or concerns, so we are glad to hear that you are satisfied with our prompt service. You are now one step closer to a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you ever need assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 25, 2019
Updated on 08/20/2020: The gentleman I spoke to was very thorough and explained to me how the program works. I felt good about it. I've had two debts settled already, two more in progress, and I have four more to go after that. With what I've seen so far, it's working. My credit score has even went up a little. They do a very good job on helping people.
Original Review: I would recommend Freedom Debt Relief to anyone who wants to be free of debt and the people there were awesome, they made me feel secure about my decision to sign up with this program and they explained everything and that made me feel a big relief to know they were here for me, so thank you Freedom Debt Relief, y’all are awesome.
Thank you for your feedback, Alice. We are pleased to hear how satisfied you are with our program! It's great to know that you are already feeling relieved, and we look forward to working with you to resolve your debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 25, 2019
This is the my first time with the company. I’m not satisfied one thing with the company, That is the company never contact by phone only through email, but so far it’s going good. I would like at less be contact by phone too.
Hi, Sophie, thank you so much for your honest feedback. We understand that you would like us to contact you by phone over other forms of communication. We will be in contact with you by phone for certain updates such as settlement authorizations. However, it is important that we communicate through various channels to make sure all of our clients receive notifications and updates as soon as possible. We encourage you to reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 25, 2019
I felt bad at first about needing to turn to Freedom Debt Relief. I really wanted to pay my debts off as agreed. In talking to them it helped me realize that it had become impossible to do it and that I would eventually be facing bankruptcy. With their help, I have begun to feel a sense of relief. They keep me informed. It was great to see my first settlement. I have no regrets!!
Hello, Paul, thank you for taking the time to post a review. Many of our clients also feel hesitant about seeking assistance to resolve their debt. However, we commend you for taking a step out of your comfort zone and trust Freedom Debt Relief to assist you. Congratulations on your first settlement! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 25, 2019
I was so hesitant to go this route. I was ashamed and disappointed I got to this point in my debt, but these folks are amazingly awesome and walked me through it all! We just got our first settlement. I’m doing my best at getting these debts down and FDR is awesome. I highly recommend these professionals!
Hello, Jimmy, thank you for your review. We commend you for stepping out of your comfort zone and allowing Freedom Debt Relief to assist you in resolving your debt. Congratulations on your first settlement! We look forward to the next one! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 25, 2019
Major of my credit are complied with Freedom Debt Relief and I am very thankful for their help and support to make an arrangement to my credit. I thank you so much to FDR company through Mr. **, I've a peace of mind and More Power to you Sir **.
Hello, Eleuterio, thank you for sharing your experience! Our team is pleased to know that you have more peace of mind since enrolling in our program! We do our best to ensure that our clients fully understand the process. We look forward to your continual success in resolving your debt! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 25, 2019
I am very pleased with FDR. They are professional and will follow up in a timely manner if you have any questions. I have been with them about four-five months, and progress is being made on my debts. I would recommend them to anyone as an alternative to bankruptcy.
Hello, Jim, we are pleased to hear your feedback on the program! Congratulations on your settlements thus far! Our team is committed to resolving your accounts as quickly as possible so you can enjoy a debt-free future. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 25, 2019
Very professional and helpful in all aspects of the program. It was very easy to get the required information to them and a very fast process completed in one day. Setting up the payments in an amount that will be easy for us was also very helpful.
Thank you for your review, Michele. Our team's goal is to make the process as straight forward as possible, so we are pleased to hear your positive feedback. We look forward to assisting in resolving your accounts. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 25, 2019
They made it so easy I can’t believe how smooth it went. I made one phone call and they did the rest the people doing calls are very professional I strongly advise to call. I would like to thank all the staff who helped this happen. Thanks J.
Hello, John, we value your feedback, and we are glad that you are satisfied with our program thus far! Thank you for being in touch with our team for updates on your program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 25, 2019
Thanks to Freedom Debt for handling my some of my bills for me. I really appreciate all of the hard work. I seen them on TV. I have heard many peoples talk about Freedom Debt. And I am very grateful to have their help
Hi, Henrietta, we appreciate your comments. We are glad that our settlement service has provided you with relief, and that you are now on the path to a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 25, 2019
I hope that all my credit cards will be paid off soon and then cut them all off into pieces.
Greetings, Tevita! We are glad that you found our program and felt it was the perfect fit for you! Congratulations on your settlements thus far! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 25, 2019
If I knew of a friend who was in the same financial situation as me, I would definitely recommend FDR to them. This program is for people who are ready to get out of debt, but do not want to file bankruptcy and do not feel they are as capable making those strategies that FDR will be able to do for them.
We appreciate your feedback, Ashley, thank you! Our program is a great alternative to resolve debt with a lower monthly payment and looks better on your credit than a bankruptcy. We are so glad that your working with us to pay off your debt and be on a better financial path. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 25, 2019
I have only started around a month ago, maybe 2, and already they help with my most aggressive creditor and came up with a settlement. I highly recommend FDR. I still have a long ways to go but I don't doubt for a second they won't get the rest of my creditors taken care of also. And they also don't hound you. If you just go on their website you check it out like every other debt consolidators do. FDR is great!!
Hello, Susan, we value your feedback. Our team of professionals is more than happy to assist you, so we are glad that you are satisfied with our service! We look forward to assisting while saving you money through great settlements! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 25, 2019
Yes I would definitely recommend FDR to friends and family. My life is changing because of FDR. I am more relaxed. I couldn’t do this on my own. I am very happy with the way my bills are being handled. FDR is the best way to lower your bills.
Hi, Colleen, we are so glad to hear how much of an impact you feel our program has made! Congratulations on your settlements! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 25, 2019
I am pleases with the Freedom Debt Relief Program. I hope they will clear up rest of my Debt as quickly as possible. I understand the protocol and will be patient as they work to resolve my debts. Thank you Freedom for helping me to look forward to a clean debt free life ahead.
Greetings, Linda, we value your feedback. Our team of professionals is more than happy to assist you, so we are glad that you are satisfied with our service! Congratulations on your resolved accounts! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 25, 2019
Very pleased and ecstatic about the position I'm in now. Feel like a new lung has been sewed onto my respiratory system. The staff there was always helpful, knowledgeable, professional and courteous. I have no problem recommending this service to a friend or anyone. Thank you Freedom!
Hello, Louis, we value your feedback, and we are so glad that you are feeling relieved! It is our team's pleasure to best assist, and congratulations on resolving your debt! We wish you the best in your financial future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 25, 2019
Freedom Debt Relief is the best company to get yourself out of debt quick and easy. They will work with you to get a monthly payment that you can afford. Thank you Freedom Debt Relief for helping me with my debt.
Hello, Javed, thank you for your comments. We are here because people like yourself who we strive to assist, so thank you for being a valued client. We wish you the best as you continue to move forward towards a debt-free future! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 25, 2019
Talk to an FDR agent named Joe.. very helpful and knowledgeable. To me FDR is the best program to settle debts. Would recommend your program to anyone who needs financial help. No matter how many times I called in to speak to one of your agents the result is always the same. It's a pleasure to deal with FDR.
Thank you for sharing your experience, Joseph. It brings us great joy to know that your Debt Consultant provided you with excellent service! We look forward to your debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 25, 2019
As has been the case anytime I have needed help @FDR, your team has been gracious and assisting. I am most appreciative to my CSR, whose name I have forgotten, who was very kind and helpful. I am trying my best to get back on track, so that FDR can continue to help me accomplish my financial goals. TY!!! D.
Debra, thank you for taking the time to leave us your kind words! Our negotiations team works diligently to get our clients the best settlements possible. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 25, 2019
I called concerning why my last creditor settlement is taking so long since I really want to retire from my job. She was very helpful and encouraging that this was on a 5-day credit hold and would be resolved soon and I would be notified to approve. However, when I called previously a couple months ago regarding the same question the person I spoke to was not helpful, not encouraging and made me feel discouraged.
Hello, Linda, we appreciate your sharing your experience, and we understand you feel a bit discouraged. However, after reviewing your program, it appears that all is well now and the settlement has been approved for the last account. However, if you should still need our assistance, please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com.Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 25, 2019
They were extremely helpful with explaining the program. Staying in contact with me not just to get payments but to also see if there was something they could do to help with phonecall or letters from creditors. Thank you all for your help.
Greetings, Elizabeth! We appreciate your generous feedback about our company! We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. Please reach out to our Client Services team at 1-800-655-6303 if you have further questions about your account.
Reviewed Oct. 25, 2019
Very easy to work with. Gives you a sense of ease once you see your debts start to be settled. They make you feel like you are being taken care of and they stay on top of you to make sure you complete what is needed to keep moving forward.
Hello Danae,
Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom! As we continue down the road of your success, please remember you can check your online Client Dashboard at www.fdrclient.com.
Reviewed Oct. 25, 2019
We wanted to pay off some credit cards and since my daughter went through Freedom Debt Relief, we applied and the process was very good. The payment plan is working out fine and everything went the way we wanted. I have quite a few things to pay off and it's been almost a year. We've gone up and down, up and down and part of my income stays the same. The service has been very good.
Hi, Frederick, thank you very much for your review. We are glad that you and your daughter find our services to be so efficient, and we look forward to assisting you each step along the way towards a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 25, 2019
I had a $2,000-a-month decrease in income and figured using Freedom Debt Relief. They sounded better to me. They’ve answered all the questions I've had to ask. If the representative can’t answer my question, he finds the answer quickly and tells me back. Their sister company is calling me now and we’re trying to work out something there, so I'm seeing what that option is. The payment plan is perfect for me also. It works out great.
Greetings, Burton, we value your feedback. We understand that income loss can make it challenging to keep up with monthly obligations. Thank you for reaching out to us for assistance, and we look forward to working with you to resolve your debt. We wish you the best with our sister company if you shall get approved for a loan. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 24, 2019
I am still getting overdue statements & phone calls from creditors added to your company, but unlike Dynamic Debt Relief you do contact me. Also, I can see that the money from my checking account is being properly credited to my Freedom Debt account.
Hello, Randy, we value your feedback. It is common for creditors to make attempts to reach clients directly, even after they have enrolled in our program. Please know that the creditor contact should slow down once we build funds and are able to negotiate settlements. If you'd like to speak with one of our specialists for some suggestions to reduce creditor contact, feel free to reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 24, 2019
Doing a great job so far. The personnel/staff are great and polite each time I call with questions. I would recommend your company to anyone that is in the same predicament that I am. Every step and procedure that I was going to take was completely explained and understanding.
Thank you for your review, Joshua. Our knowledgeable team members are always here to assist you throughout your debt-relief program! Thank you for recommending our service to other people who may benefit. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 24, 2019
The process has been great to date. Half of my accounts have been settled in less than 7 months. I could not be happier with the service. The resolution so far has been exceptional. The company is working hard to help me out of my debt.
Greetings, Lisa, we value your feedback. Our team of professionals is more than happy to assist you, so we are glad that you are satisfied with our service! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 24, 2019
I have just started my program. I'm excited to be debt free. I am trusting Freedom Debt Relief. I am feeling guilty of not paying my credit cards but in the end I will have no guilt of feeling like I'm in jail.
Hello, Evelyn, thank you for sharing your comments and putting trust in Freedom Debt Relief to assist you in resolving your debts. We understand that you want to be responsible and pay your creditors on time. The great part about our program is that we offer a more affordable monthly deposit amount and work with your creditors on your behalf to pay off a percentage of the balance to save you money. We look forward to working with you! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief
Original Review: Oct. 24, 2019
Updated on 9/17/2021: The representative I recently spoke with was helpful, considerate, knowledgeable. I have been very pleased with the program so far. I would highly recommend the program to others. They are truly working behind the scenes working with the creditors and getting settlements.
Original Review: My experience so far was inquiring and submitting an application so far. At this time all has been smooth. I don't really have much else to say at this stage of the process. The original rep I dealt with was very helpful.
Regina, it's great to read your feedback and know you on your journey to becoming debt-free. Our team is delighted to help and look forward to seeing your updated review once you have had the chance to experience the program. If you have any questions or concerns, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 24, 2019
Helping to rectify my credit, I am calmer because I am not receiving phone calls. My brother had a stroke and it has been hard keeping everything I need to do straight. You have settled one account for me and I hope this can be settled as well.
Reviewed Oct. 24, 2019
Hi I’ve been with Freedom Debt Relief for a few months and already I feel much better because they are helping me pay off my creditors. Thanks to all of the staff there because they help you with any issue you may have. Thanks, Ana **
Thank you for your feedback, Ana. Our team is happy to assist you along the path of your debt-free journey! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 24, 2019
I would lay awake in bed at night wondering how I was going to make these payments. You see I was diagnosed in January with stage 3 colon cancer and I didn't know what tomorrow would bring me. I didn't know whether I would be able to work. I miss work and got behind on payments, so I'd see a commercial advertising Freedom Debt Relief. So, I called and it was the best call I ever made. The people were very nice and already have one of my credit cards paid off. I would recommend Freedom Debt Relief to anyone. You guys are awesome.
Dawn
Hello, Dawn, thank you kindly for sharing your story. We are sorry to hear about the health challenges you have been through, and the stress it brought. Thank you for allowing us to be the solution to resolve your financial hardship. Our team is pleased to hear how satisfied you are with our services! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 24, 2019
This was the best solution that came to me at my worst financial crisis. Freedom is the feeling you get when you know you don’t have to stress about juggling your payments. Thank you Freedom Debt Relief for the peace of mind.
Hello, Lorena! Thank you for taking the time to leave us a wonderful review. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 24, 2019
I have been pleased with everything except that I can't get any legal help with one that is attempting to take me to court. This was the one that made me realize I needed help, but because it happened "before" (I reached out that very day) I can't even get the NLLG to give me legal advice on what to do... So even with the great work Freedom Debt Relief has done for the rest of my debts, I am still living in fear because I can't get any help that doesn't cost as much as the debt itself...
Hi Jennifer, thank you for sharing your experience. We understand that dealing with some creditors is an easier process than others. Unfortunately, we weren't able to assist with your legal account due to timing. However, NLLG does assist in settling legal accounts if you subscribe to their service prior to legal action that has been taken, so we do make sure each client is aware of their services. On the positive note, we are glad to have assisted you with your other enrolled accounts. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for being a client of Freedom Debt Relief!
Reviewed Oct. 24, 2019
This is a great company that worries about your debt and you to save you money and time. Great listenership and very great support. Answer your questions carefully to give you the best advice and a lower your payments. Customer service is always there and online to help and give you the updates.
Hi, Maria, thank you for your review! We are glad to hear that ur client services team has been able to answer your questions and assist in providing you with updates. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 24, 2019
Working with this group is difficult when a settlement has been reached and the payment needs to be increased. There should be better communication between FDR and NLLG for this so the client is not the go between.
We appreciate you voicing your concerns with us today, Mr. Seese. We're sorry to hear about the frustration you've experienced regarding the deposit amount. It's understandably frustrating when unexpected events take place. Please know we are available 7 days a week to support your journey and address any questions or concerns you have about your account. Thank you for being a valued client of Freedom Debt Relief.
Reviewed Oct. 24, 2019
My representative was extremely quick and intelligent and helped me get set up faster and easier than I thought possible. I’m on my way to being debt free, knocking so many years and so many thousands of dollars off my conscious. I am very grateful for Freedom Debt Relief!
Hi, Tasha, we are pleased to read your review. Each month as you fulfill your program commitment, you get one step closer to being debt-free! We are excited to assist you throughout this journey! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 24, 2019
I had quite a few consumer cards and I got caught behind. At the time, I was so eager to get the credit, but I had the credit and I overdid it. The next thing I know, I got myself caught up. I figured I can handle certain things and I was doing very well, but that was what happened. I checked out quite a few places, but Freedom Debt Relief seemed to be more reliable. And once I talked to them, everything seemed to fall right so I thought I’d go ahead and try it. The consultant who assisted me was nice and knowledgeable. Everyday conversation was more or less down to earth.
After Freedom got something dropped off of your status, they would send something that would show that they’re doing something. What I realized is that if you don’t fall behind and you do what you’re supposed to do, they'd give you a lower set up. They'd say, “Instead of us robbing you, we would like to put you with a company that can help you.” And that’s what they did. I’m just looking at the company, seeing it in my cell phone, waiting to see what’s gonna happen. I've been into Freedom's program for close to a year. And I went with Consolidation Plus, their sister company because they can pay off the debt faster. Hopefully, in six months, I'll start seeing my credit score rise up a bit or when they do a check on me, I won’t look that bad and be able to rent a car or buy a car. So far, everything has been going good and I like the service.
Thank you for sharing your experience, Roscoe. We are glad that you feel confident in our ability to negotiate your debt. We look forward to seeing your accounts get paid off throughout the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 24, 2019
We didn’t wanna file for bankruptcy. We wanted to take care of our bills, but we just got overloaded so we went to Freedom Debt Relief. All I had to do is gather my debts, and sign a few papers, and it was very easy. It took a big weight off almost immediately. We pay and they get things get taken care of. And it’s a very simple process. They were very knowledgeable. And everybody that I talked to was very professional but very caring. I really appreciated that because it was really rough for us to do that. We appreciate how we’ve been treated.
Thank you kindly for your feedback, Cynthia. We are pleased to know that you feel confident in your decision to have chosen to work with Freedom Debt Relief. Our skilled team is here to assist you from the start to completion of your debt- relief program. The process is simple and effective, and we appreciate you doing your part as a valued client. Please continue to follow the progress of your negotiations on your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 24, 2019
The people at Freedom Debt Relief have been very helpful. I’ve been involved in the program for four months, and I’m very pleased with it at this point. They’ve eradicated the problem. There are several more to go, and they’re doing exactly what they said they would. I worked with April and she was excellent. She was very professional and took care of her business and was engaged. We got it going, and she was always friendly. I dragged my feet just because I had some issues here, but I got through it, easy peasy. I would definitely recommend Freedom Debt Relief. They were recommended to me by a friend who’s in the same boat. They've been with FDR for three years on a five-year program, and so they’re happy as they can be and it got results for them. FDR got results for me right off the bat as well. I’ve been very happy with what I’ve gotten so far.
Hi, Allan, thank you for your positive review. We are glad that your friend referred you to our program, and that both you and your friend are making progress towards resolving your debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 24, 2019
I’m a disabled veteran and I go into my veterans’ site to check things out and they had an announcement about Freedom Debt Relief. I’ve had different consultants. The last one I had didn't knew what she was talking about. I think Freedom just throw them in there and tell them to say this and that. They should get more professional and really sit down and discuss what they are doing. As you’re paying, they need to call you and tell you, “Okay, we just finished with this, Bank of America. We just settled with them. This is how much money we’re going to give them and this is how much money we’re gonna take in as a fee,” as they go. Not at the very end.
I’ve been cheated by Freedom Debt Relief. I owe a tremendous amount of money to the loan company, which is consolidated loan, and they said I owe them $49,000. I asked them what happened to all the $1,440 I gave for about eight months. And they said those were the charges that they did for the services and for reducing the debt. I said that was an awful lot of money. So, I gotta look at all the numbers because it sure seems like I paid a lot of money and it went no place but into their pockets. My wife told me I could’ve paid my loans off and not have terrible credit. My credit is now atrocious, and I used to have it up around 800 and now, it’s down to about 500 and something.
Hi, Hector, we appreciate your feedback. Our team is qualified to assist regarding any updates, questions, or concerns on your accounts. We apologize if you feel that we could have provided better service. Please don't hesitate to reach out if you are still in need of further assistance. We also encourage you to keep up to date on the progress of your negotiations on your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 24, 2019
I went with Freedom Debt Relief for a consolidation of my credit cards. The rep whom I worked with was excellent and she walked me through the process. We were on the phone for three hours and she wouldn't let me hang up until I understood what was going on, how it was gonna be done and what they would do. My main concern at the time was being taken advantage of and that what I was going through wasn't fraudulent. Even though I was paying my credit cards, I was only paying minimum payments. I couldn't afford for that to be taken and my cards going into debt when Freed wasn't doing anything. The rep reassured me. The payment plan I got afterward was great. I’m still at the beginning stages but I have already paid off two credit cards. I'm also in contract with paying off two more with monthly payments until whatever the settlement amount was is paid for.
Hi, Tamika, thank you for your positive review. We are pleased to hear that you feel confident in our settlement services and that your debt consultant took the time to thoroughly explain everything to you. We look forward to negotiating the remainder of your accounts! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 24, 2019
I was in a dilemma wherein my mom got sick and I had to come out of my apartment, break my lease. If I took another job, I just didn't want any wages to be garnished and I could go to work one day thinking I got a check but then I wouldn't have one and I still have bills to pay. Freedom's reps reached out to me and explained their process and the options I had. Working with them has helped me cushion that situation a little bit.
Freedom is currently handling my accounts really well. Every now and then I get an update on the situation and what's been settled. If they need a debt to be settled they let me know and advise me whether they think it's a good decision. Additionally, the payment plan they gave me has been something that I can handle. I can add more to it when there was something that I could deal with out of my pocket and that has worked with me and my family.
Hi, Phillip, we appreciate your feedback. We understand how challenging it may be when multiple life situations come up, making it hard to manage finances. We are glad that you found our program and are making progress towards a debt-free future. We hope that you are already feeling more relief, and our team is here for you anytime. We will continue doing out part, and we are confident that you will continue to make forward strides in our program! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 24, 2019
The gal I talked to, Becky, was pretty awesome, and she made feel comfortable. I admire her knowledge and ability to explain things, how the process works, and worked things out perfectly for me. I only got a year left with Freedom Debt Relief. They've been doing an awesome job. I have less worry and stress now.
We value your feedback, Brad, and its great to hear how helpful Becky was during your enrollment process! The short time frame it takes to become debt-free is one of the best parts of our program! We are so glad to hear that you have more peace of mind now, and we have full confidence that you will complete the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 23, 2019
Freedom Debt Relief has aggressively worked to eliminate all of my credit card and unsecured loan debt. To date, three debts have been resolved, and we continue to work on agreements to resolve the remaining debt. I have found Freedom Debt Relief to be a grand partner in my debt repayments and forgiveness.
Hello, Don, we appreciate your review. Our team of negotiators works hard at resolving clients' accounts, so we are pleased to hear that you are making great progress towards your debt-free future! Stay consistent with your program commitment and we look forward to your Graduation Path! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
Updated on 10/25/2022: My experience with Freedom Debt Relief was a relief and freedom from the vicious cycle of trying on my own to pay off high interest credit cards. It was a relief for me personally from trying to pay different credit card companies each month compared to making one monthly payment. Also, I received the benefit of having my debt reduced in half by agents who are experience negotiators. What more can be said about this company that gives you complete freedom and relief from debt that I otherwise would still be paying on.
Original Review: At this time, I'm new with the debt relief program. However, in my experience with your representatives, they have proven to be very knowledgeable. They have earned my trust and confident. I can't offer anything else of value at this time.
Hi Sterling, thank you kindly for your feedback. Our team has assisted many people throughout their debt settlement program, so we are confident that we will be of best service to you as well! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
A friend of mine recommended that I see if I qualified for this program, so I said what the heck. I had gotten myself in debt from dental work and a surgery that was not covered. Shawn made this process easy as pie and walked me through it each step of the way. I cannot wait to eliminate my debt in 2 years!
Hello, Victoria, we appreciate your comment. We understand that medical expenses can sometimes lead people into financial hardship. However, we are glad that you have enrolled in our program for assistance, and we will do our best in settling your accounts. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
I wish I didn’t need to do this and if I had the time to resolve the debt myself I would. The percentage they charge for resolving the debt for you is robbery! They are not here to help you, they are here to make money. Know that!! When I started they wouldn’t give me a consolidation loan, then 4 months offered me a loan to Soren up the process, don’t do it! You then owe a percentage to the loan and they still charge a retarded amount to settle debt, you won’t win. And they are monthly fees for the account. Nothing is free. Just saying. I’m trying to find a better company.
We're sorry to hear about your disappointments with our settlement fees, Mr. White. Freedom Debt Relief cares tremendously about our clients' success in our program. It is rewarding to guide our clients to brighter financial futures for themselves and their families. We'd like an opportunity to discuss your concerns further. One of our experienced team members will be reaching out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Oct. 23, 2019
I am very pleased that they have done everything they said they would. Always polite on the phone and willing to spend as much time as needed. We are moving ahead nicely. It has been a difficult process for me and these folks have been supportive and understanding through it all. The dashboard they use to keep me updated has been very effective in showing me where we are in the process. It's a great tool!
Hello, Suzanne, thank you for your feedback. It is our pleasure to provide you with constant support throughout your debt relief program. The Client Dashboard is an excellent way to keep track of the progress of your negotiations and receive updates, so we are glad that you have been utilizing it. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
I'm so relief I found this company, Desiree has been really helpful with the process of getting me debt free. She was understanding of my situation and never judge about my bad decisions in the past. She help me to reduced my debt from paying $980 monthly was reduced to $242 monthly, I have more money to spare and take care of my family now and I'm finally able to create an emergency fund after all this years. I know this may screw my credit for the next 10 years but what the heck... my credit was down the hill any ways... Now I'm going to be able to work on rebuild my credit after I'm done with this program and take better decisions in the future. My first settlement was process only a month after signing into this program! I'm so happy.
Hello, Violeta, We are so excited to hear that you received your first settlement shortly after enrolling into the program! We are also glad that the program deposit amount is affordable for you, rather than the prior amount you had been paying to the creditors. Our negotiators will do their best to achieve more settlements for you, and we look forward to your Graduation Path! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
Anyone going thru some hard times and find themself caught up in an devastating situation, should call Freedom Debt Relief. They are so willing to help, and can help you. I am just thru my first stage and feel a big weight off of me. Thank you.
Thank you for your kind review, Carol. We are always pleased to hear that our clients feel less stressed after joining the program and knowing they have found a solution for their financial hardship. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
When talking with Lebs (I think that is how you spell the name) on the phone I was very comfortable - he helped me through a lot. I am not a computer person and due to medical problems my speech is bad and he was very patient with me.
Thank you for your review, Sharon. We are so glad that your Debt Consultant was so helpful during your enrollment process. Our team of client services will be here to assist with any of your future questions or concerns. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
I had a great representative. I believe his name was John **. Amazing guy and he was really helpful to me and tried his best to work with me. If I could recommend anyone to him, I will do so. Very resourceful and informative.
Hi, Justin, thank you for your review. Our team of Debt Consultants does their best to ensure that the program is outlined in detail from the beginning. We are pleased to hear that you had such a positive interaction with John! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
I have recently joined this program with the hope of becoming debt-free. I am very new to the program but so far I could say that the customer service has been excellent. I am hoping it continues throughout the program.
Hi, Agnes, thank you for sharing your experience, and welcome to our program! Our team will do our best to assist you with any questions or concerns along your journey to financial freedom. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
Everyone is great to work with. Helped me consolidate my debt so I wasn't wondering where the next payment was going to. Very compassionate. Not too happy with the chat room on line. I would rather talk to a real person. But I tried it.
Hi, Lisa, thank you kindly for sharing your feedback. We do our best to provide genuine support for our clients, as we are here to assist you from the start to finish of your program. Thank you for trying our online chat option. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account.
Reviewed Oct. 23, 2019
I was in a situation where I was getting nowhere. Freedom Debt Relief provided a relatively painless way to eliminate debt. I had some unique situations that caused many problems, and just as many times, someone at FDR dropped the ball. It would take weeks to find out that they didn't follow through, and I had to work an issue all over again. This is what prevents me from giving them a higher rating - if an associate ran into a problem, he/she just dropped it. This probably added a year to my settlements. There was also an issue of emails not being returned, or an irrelevant form email was sent. The best approach is to keep telephoning, and don't expect a follow-through without repeated calls.
We appreciate you voicing your concerns with us today, Mr. Pouliot. We're disappointed to hear you feel there is a lack of support and follow-through. This is certainly not the experience we want our clients to have. We'd like the opportunity to speak with you further regarding the concerns mentioned. One of our team specialists will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief to meet your financial needs.
Reviewed Oct. 23, 2019
They are wonderful people to have on my side to help with my debt resolve thanks so much. They are very supportive and very understanding group of people to have to work with. They will go the extra mile to help you with the debts you have. I just wanted to let everyone know that I appreciate everything they have done.
Thank you for sharing your feedback with us, Kathy. We truly care about making this experience the best possible for our clients, as we know that managing debt is not the easiest thing. Our goal is to walk you through the process and be attentive to your questions and concerns. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account.
Reviewed Oct. 23, 2019
As of today, I am truly satisfied with how FDR is working on my account. The setup and payment schedule was very manageable for me. Thank you for your help. I would recommend your services to a friend who may be in need.
Hello, Ester, we appreciate you providing feedback on our services. We are glad you find the monthly payments to be manageable, and we look forward to reaching settlements with your creditors. Please keep in touch with our team, and reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
Freedom Debt Relief is a credible company. It honors its policy given in settling your debt. Communication and instructions are excellent. Representatives are courteous and professional. They are knowledgeable in answering questions about the process of resolving your debt. I would recommend this company to anyone struggling with payments on credit cards.
Thank you for your honest review, Mary. Our team works hard to assist clients from the start to end of their programs. We are grateful to hear that you are satisfied with our representatives' service, and the settlement process. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 23, 2019
I am so pleased with my experience with you. Everyone has been so nice and explains things very well. I feel as though I have the weight lifted off my shoulders. I couldn’t be happier with your team. I want to thank you so much.
Hello, Anne, thank you kindly for your positive review! Our team is committed to assisting you with our best abilities throughout your program. Thank you for being a valued client of Freedom Debt Relief. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
I couldn’t be more pleased with the outcome of the first settlement cut 50%. Saved me at least $4000 already. Thank you FDR!! Looking forward to the next settlement offer And your consistent help. Even when I had to skip a month payment because my engine blew on my vehicle, you were there to assist.
Hi, Denise, we appreciate your review. It's always great to hear when our clients are excited about their program savings! We are understanding when life events arise that may prevent you from being able to make your commitment, and are willing to work with you. We look forward to your next settlement! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
I didn't know who to turn to for help. I didn't know there was help out there. I am very pleased. Freedom Debt Relief they gave me a way forward. They gave me hope. They gave me a chance to continue moving forward with my life. I was lost. Didn't know what to do.
Thank you kindly for your comments, Sacarias. We are delighted to hear that we have been a part of giving you a more positive outlook on your financial future. We will continue to provide you with support throughout your journey. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
I am amazingly thankful for the help that Federal Debt Relief has provided. They've gone to bat for me on many occasions. I feel confident that my debt will be paid off ahead of schedule due to their diligence. Thank you again.
Hello, John, thank you for expressing your gratitude. We would like to thank you for your dedication to the program, and we are pleased to assist you along the way to your debt-free future. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
Always have my questions answered and in a polite and friendly manner. Has been a nonstressful experience talking to operators. They help relieve stress on my part and I never am afraid to call and ask questions. Debts appear to be getting settled and I have had no trouble adding any new issues.
Hi, Sally, we value your feedback. Thank you for complimenting our sincere service. We are glad that you feel relief and have had a pleasant experience in our program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
It was a long 6 months but was worth the wait. First settlement saved us 50%. Looking forward to see the next one. Customer service could be a little better as they seemed confused when I would reach out to them. Uploading documents into the dashboard seems useless as no one gets them.
Thank you for sharing your experience, Jason. A 50% settlement is great savings! We also look forward to your future settlements! We would like to make sure that we are receiving any important documents creditors may send you, so we recommend calling in a few days after sending them to make sure we have processed and uploaded to your account. Please feel free to keep up to date on your progress on your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
I am trying Freedom for the first time. So far so good. I am thankful for your services. I look forward to continuing with your company. As I continue receiving your services I will introduce other customers to your company. Thank you.
Hello, Jacqeline, thank you for taking the time to leave your review. We are pleased to know that you are satisfied with our service thus far, and we will do our best to assist you throughout your debt relief program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
I have been with Freedom Debt Relief for close to a year now, and I have found that this credit journey has been a rewarding one that allows me to concentrate on eliminating my debt and becoming debt free. Thank you Freedom Debt Relief.
Thank you kindly for your review, Emmerson. Moving one step closer toward financial freedom is rewarding, and we are excited to share in your excitement! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
Freedom Debt Relief was the first one we found online. We called and talked to them, and they were really nice and willing to help us. They assisted us in consolidating our bills into one payment and we have been paying a lower rate than all of our individual bills. Working with our consultant was really good, too. She was helpful and she explained everything to us in simple and easy to understand terms. We love them, we haven’t had any major issues, and they're doing great so far. We started in January 2017 and at this point, we have paid off four of our bills. So, we finished half of them in two years. All in all, Freedom Debt Relief is trustworthy and it’s easy to follow their program. They make the monthly payment you have to pay affordable and when you call them, they answer your questions. I also feel like they know what they're talking about and they don't give you the runaround.
Hello, Erica, we appreciate your detailed review! We share your success in your progress settling your enrolled accounts! Thank you for working with us, and please feel to reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 23, 2019
I made the right decision, so far so good. I like that you ask for my approval and let me know right away how it turn out. I can't wait until is over with the creditors and see the full result. Thank-you.
Dear Edith,
Thank you for trusting us and allowing us to help you on your path to financial freedom! We're excited for you to start this new journey and we wish you nothing but great success throughout your debt relief program! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
I had too many bills and didn’t wanna spend the rest of my life paying them. I reached out to Freedom Debt Relief. I make deposits, and they use the deposit to work with the accounts, and then they pay off the debt. The consultants were helpful. Working with Freedom Debt Relief has been very important. I will be debt-free a lot sooner than I would’ve been if I was just paying the minimum for many years.
Marlene, we appreciate your five-star review. Our team is thrilled to be a part of your debt-free journey. We will be here for you every step of the way and encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 23, 2019
I'm enjoying being with Freedom Debt Relief. I was stressed out for a long time 'cause my husband stresses me out over bills. He's a construction worker and he's been working in construction for 30 years. He gets on an employment automatically then he goes off from work at end of the week. What he makes and what I was gonna make stress him out. My daughter helped me out in signing up with Freedom and now, I don't want to even look at a credit card anymore. I had to take 3 accounts off because I got a family loan, and I couldn't really afford 291 every couple of weeks. So, everything is okay. I keep this to myself and to my daughter, but my husband would be a happy man when it's all clear.
Thank you for sharing your experience, Karen. We understand that pressure from family regarding finances can cause stress. We are glad that you chose to reach out to us for assistance, and we will do our best to negotiate your accounts to provide you with the best savings possible. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
I liked how Freedom's programs seemed better for the need I had. I went with them and they consolidated everything I owed. The rep whom I worked with was friendly and gave me a monthly payment that worked well. She was very knowledgeable in trying to get everything to work the way I needed it to. I've been very comfortable working with Freedom's process. Anytime I call, their reps answer my questions and they would either email me information or take care of whatever my concern is.
Hello, Pamela, we value your feedback. Our Debt Consultants and customer service team does their best to ensure that all aspects of the program are clearly explained to make the process easy for you. It's great that you feel we have taken care of your questions and concerns thus far, and we look forward to your success in the program! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
I’m glad Freedom Debt Relief is perfectly handling my situation. I only have two more bills to close out and my credit score went way up now, higher than what I had before. Whenever I had questions or concerns, they resolved those right away. A couple of times, I received letters from certain companies suing me. I sent those to Freedom right away and they handled it very professionally. I would definitely recommend them to people having problems paying the bills like I did. Freedom will take care of your problems, no matter what it is.
Hi, Theresa, thank you for sharing your experience. Congratulations on your program progression thus far! Our skilled team and legal services ensure that regardless of the action the creditor may take in attempts to collect, we are here to assist. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
I went with counseling instead of filing bankruptcy, and once I faxed Freedom Debt Relief everything and then got approved, it took more than one day but it wasn’t a long process. The rep was excellent. She said to call her any time if I had any issues. I didn't like my payment being increased a little bit, but other than that, it was fine. My wife went through a different company, which I’m glad I didn't ‘cause my process seems better than where she went through.
Hello, Dennis, thank you for your review. We commend you for taking the initiative to contact us for assistance in resolving your debt. Our team of Debt Consultants does an excellent job of explaining how our program works, and we are pleased to hear that you are satisfied with our service thus far. Please stay in touch and let us know how we can continue to support you through your debt-free journey! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
This company is very helpful in our quest to get out of debt. I would highly recommend them. They are very fast and efficient and are more than willing to answer any and all questions we have had and may have.
Hi, Deborah, we greatly appreciate your feedback. Our team is pleased that your journey towards a debt-free future has been smooth thus far. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
I usually do not write reviews but after this experience it was a must. I enrolled in this program about 1 year ago, they settled my accounts pretty well in the beginning but the settlement fees were ridiculously high. If my account was settled for 2k, Freedom Debt Relief would charge 1,000 for the settlement fee. In other words you are still almost paying what you initially owned on the debt. Later I was offered a Consolidation Plus loan, that is when my settlements were settled for the exact same amount as my loan, which you have to repay. In total, this program saved me 4K, which is nothing. If you go ahead and do it on your own, you would probably save even more doing it on your own. Do not go with these companies they are dishonest, all they care about is the money they get from people who are truly suffering financially and they do not care.
We appreciate you sharing your concerns with us, Ms. Good. We apologize if our settlement fees caught you by surprise. Our goal is to be as transparent as possible when explaining our settlement fee percentages and how they will be collected. There also seems to be some misunderstanding regarding the percentage amount. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 22, 2019
As my accounts are resolving more quickly since doing the consolidation plus loan, I'm starting to think FDR is acting on behalf of their bottom line and not mine. As someone who is resolved at settling my past debt and getting my credit score back up after being laid off from work for over 6 months and finally obtaining a job where I am slowly starting to feel above water again, I'm beginning to believe that I may have made a huge mistake by joining FDR. NLLG and FDR like to point the blame when really they are in partnership and any failure looks bad on both of them as a whole.
I recently was informed that I have an account that was settled at an amount higher than the creditor offered in a letter that I provided to both FDR and NLLG. This leads me to believe that either NLLG is not thorough in reviewing the documentation I send in or they are settling at amounts to increase their and FDR profits. Either way, it's not something that makes me confident in the program. Now I would like to review settlement agreements with confirmation from my creditors that the money settled is the money that they receive.
In addition, I'm constantly getting the runaround, FDR can't make any updates to my account due to the loan, Consolidation Plus pushes everything back to FDR and vice versa. It's highly frustrating. If I am assigned a specialist, I should be able to take any matters to him and he follows up with the appropriate parties to ensure resolution because this constant run around has not been the greatest experience either. I'm hoping FDR can provide some resolution that restores my confidence in this process because at this point in time, it is all lost.
We appreciate you voicing your concerns, Mr. Atterberry, and are sorry to hear you're so disappointed. Freedom Debt Relief cares a great deal for our clients and their success in our program. Our top priority is to make sure all enrolled balances are settled as quickly as possible. If you feel this was not the case for you, we sincerely apologize. Although you've decided to continue with Consolidation Plus, we would still like an opportunity to further discuss your concerns. A team specialist will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 22, 2019
Well I think you're doing a great job for me. Without your help I would be in some serious financial trouble. And would take me a lot more years to get out of the trouble. So again thank you very much for the help.
Hi, Mark, thank you for your positive review! We are happy to be on your side and assist in resolving your accounts. We look forward to your Graduation Path! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
Pretty good people, very helpful, I'm so happy with their service! I definitely recommend. They help right away and explained everything, they answered pretty quickly with any question I do have for them. Good people, good service and good company!
Hi, Jeimmy, thank you for your comments. We do our best to respond to client questions promptly, so we are glad that you have experienced excellent service in our program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
I am very happy with how FDR handled my Debt negotiation down to 30% of what I owed. I will continue with my Debt relief from FDR. I would also recommend FDR to any of my friends and acquaintances who may be a little overwhelmed by their Debt.
Thank you for sharing your positive experience, Andrew! It appears that you reached excellent savings through your settlements! We appreciate you sharing your experience with friends and family. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
They guide you on every step so you wont feel alone. They are always willing to answer any question you have about this important step in your financial life. If you want to get rid of your debt, then Freedom Debt Relief is your way to go.
Thank you for your positive feedback, Ernesto. We do our best to make the settlement process as clear as possible, so we are pleased to hear that you are so satisfied with our service! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
The FDR program is a good program and I would recommend for anyone needing to recover from debt. It got me out of debt and I do not regret enrolling in the program. The program works as FDR works with you individually to resolve your accumulated debt and relieve your stress from your indebtedness and pay of your debt for a fraction of your balance. I searched for the best program and FDR was the best by far!
Hello, William, thank you for taking some time to leave a review. Our team does our best to customize your program to make managing and paying off debt less stressful. We are so glad that you are on your way to a better financial future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
Very satisfied with how everything is working out. So glad we called when we did. It was the best decision we made. We could of not have done this without your help. Would recommend you to anybody. Thank you for working with us.
Hello, Robert, thank you for your review. It appears the timing of joining our program was perfect for you! Thank you for being one of our valued clients. We look forward to you achieving more financial freedom through our debt settlement program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
I am happy so far with the service we are receiving. Every week I am getting more and more happy with knowing that Freedom Debt Relief is helping us to become debt free. With just our first debt that was taken care of so fast was what gave us that feeling of relief. THANK YOU.
Thank you for your feedback, Roxann. We are pleased to hear you are satisfied with our negotiations, and it is our pleasure to assist you along the path to be debt-free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
I was very nervous when I enrolled with Freedom, but now all my worries are melting away. I just received my first settlement and there has been such clear communication about all of the details throughout the process. Thank you!
Hi, Ellie, thank you for posting your review. We understand that difficult financial situations often times cause stress. However, we are glad to have you as a client in our program to assist you in reaching financial freedom. We are here for you each step along the way! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
Updated on 05/06/2020: Freedom Debt Relief is the Best Thing we ever did!!! They are professional, really know how to take care of detail and truest card to help!! This decision had lowered our stress level and provided relief we didn’t think was possible. Truly a correct name, Freedom Debt Relief!!! Thank you!!!
Original Review: Freedom Debt Relief is the Absolute Best!!! It is no Wonder they have the highest ratings, as they take care of everything during this process. They offer explanations and help you understand each step before you take it!! I could never have taken this step, or even known what to do without Freedom Debt Relief. Now I am in their Debt!!
Hi, Bruce, thank you for this great review! Our knowledgable team is more than willing to explain the program and answer your questions and concerns. We look forward to your continual success in our program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
I would like to take a few moments to tell everyone just how wonderful a job Freedom’s doing with my accounts, I’ve only been a member for a few short months and I have two accounts being settled for less than half of what I owe; they are a great team of professionals who know how to help, they are a great team.
Hi, William, thank you greatly for your sharing your excitement! It appears that our negotiators have reached amazing settlements on your accounts, and we will continue to do our best! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
The first settlement was very simple. I received an email, went online to the chat, asked a couple questions, approved it and was done. Just that simple. It was a good experience. I've already been recommending you guys. Thank you very much.
Melanie
Thank you, Melanie, for sharing your positive comments. We are glad that you have found the settlement approval process to be easy, and we look forward to resolving your remaining accounts. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
I've heard some good things about Freedom Debt Relief and when I checked into it, it seemed like the right program for us. Mike, the rep, was very informative, professional and answered a lot of my questions on how long my credit would start to build up again as well as questions my husband and I had. I was under the impression that Freedom Debt would pay the debt, and I would pay it as soon as they could negotiate something and then I would pay them back. But that didn't make sense because if I would stop and change my bank account, they wouldn’t be able to find these and they would inherit my debt and I would be gone. I was under the impression that everything would be paid off within four months and it took four months for them to even start negotiating. I had to build my bank account up with them and it all made sense once that happened.
Freedom Debt came with a payment plan that I could afford and I wanna get it paid off as soon as possible because my husband is in very bad health and that's $500 a month that I will have to live on more. Depending on the sale of my house, I will probably pay a good lump sum to get that paid off quicker. Working with Freedom Debt helped us to be able to do and to buy the things that we needed especially with his health because under all that credit card debt, I would be struggling every month to even get his medicine, which was the main reason I did it even though we didn't know at the time that the illness was terminal. It helped us to be able to afford to do a few more things without having to worry about because all were paid off on time. But I am disappointed that when I went to their sister company, my payment has gone up $60 a month and right now, that's a lot of money.
Hello, Pam, we value your feedback. We are pleased to hear that the Debt Consultant who assisted you was so informative. We appreciate your patience, as we understand waiting for settlements does take time, as we allow funds to build. We look forward to your Graduation Path and debt-free Future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
I am very pleased with the results of one of my debts. Just waiting on the second to be finalized. Only concern I had was that it took few months to settle and I was getting frustrated with the constant calls from the debtor.
Hello, Alice, we are glad to hear that you are satisfied with your settlements! Please stay in touch with us for updates on your next settlement opportunity. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 22, 2019
I had three major credit cards that I had maxed out and was paying high interest on all three of them. Freedom Debt Relief's reps helped me get into their loan program. They had a lot of information, were very patient and explained everything to me in detail. They were very comforting and showed a lot of compassion too. They worked with me and what I had. I don’t make a whole lot yet they were able to work with my budget.
Everybody I worked with at Freedom was top-notch. They were all caring and concerned. If I had questions, they had answers. They never said, “I gotta call you back.” They knew on the spot what I needed and how to take care of it. I've turned somebody on to Freedom Debt and everybody whom I'm talked to who has gone with them has been happy. They made my life so much easier and took a huge weight off my shoulders. I realize now I can live without a credit card.
Hi, Marjorie, we appreciate you sharing your positive experience in our program! We understand that dealing with financial hardships can cause stress, so we do our best to bring our clients peace of mind by providing more affordable options to pay off their debt. Our knowledgeable team is understanding and accommodating, so we are pleased to hear that you are satisfied with our program. Congratulations on your settlements! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
I was in debt and didn't know how to get out. Freedom Debt Relief said they would negotiate between the creditors to get my bills paid off, but I did not expect for the fees to be a percentage of what I needed to pay. I guess you get nothing for free, so there had to be a price with it. The consultant was a fast talker, and I knew he was, and he walked me through it. He was very professional, and it was almost like I knew him from my childhood. I feel like the payment plan is too much, but it’s working for me and it gave me a relief of creditors.
Hello, Eddie, thank you for taking the time to leave your review. Our professional Debt Consultants do a great job of providing a detailed overview of how our program works. We understand you would prefer the fee percent to be lowered. Please keep in mind that even with the fee, you will be saving money through the settlements, and resolving debts in a shorter time frame than if you had continued making monthly minimum payments to the creditors. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 22, 2019
I had a bunch of credit card debt because of an illness, and I couldn’t work. I needed to get the debt resolved pretty quickly, and Freedom Debt Relief seemed like they could work with me and keep my monthly payments fairly low so I could still pay bills. They helped resolve my debt through payments. They have a secured payment line that I provided each month. After I came back from the hospital, I was able to pay off so much a month. I just pay them, and then they’d notify the creditors and help settle the accounts.
I spoke with over 20 FDR reps during the program. I had to provide my Social Security Number, and then they looked up my account. They could answer questions based on the account updates that were in my online file. There were some trying times, and the last account I had to get resolved took a long time because they were trying to reach out to Citibank, and that took about eight months to get resolved. Nevertheless, I’ve completed the program and have settled all my remaining debts. Overall it was very stressful but still positive. I was able to get the debts settled, and that’s all I wanted.
Hi, Jim, we appreciate your feedback. Freedom Debt Relief is glad to help clients who have life struggles, such as medical. We hope you are in better health, and we look forward to your continual success in our program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
Freedom Debt Relief has very nice people and service, and I'm very happy with them. I enrolled in their program on credit card debt and the process was very easy. The consultant was friendly too. I've been in the program for almost 2 years already and everything is going very well.
We are excited to hear about your success in the program thus far, Yohannes! We do our best to provide our clients with genuine interactions while assisting them, so we are pleased to hear you are satisfied. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
After doing the homework on Freedom Debt Relief, we decided that they are people we would be able to work with. They consolidated the debts that we needed to clean up and began to negotiate to help us get each of those paid off. They handled it in a way where the phone calls and the paperwork were removed from us and brought it to them so that anxiety was taken care of. They also made sure that our payment plan was affordable so it was comfortable for us. Plus, our rep was fabulous. The dignity and professionalism that he had was amazing, and there was no judgement, only pure help.
It was disappointing, however, that there was a lady who spoke to me and treated me very rudely. I understand every person is different and you can’t control everyone who answers the phone, but that was hurtful and difficult for me. Still, it has been a good experience overall. Our very last debt is being negotiated currently and we’re supposed to hear this week to make sure that one is cleared. We are absolutely grateful for the help that Freedom Debt Relief has provided and how they were able to keep our dignity intact.
Greetings, Gail, we value your feedback. Our team of professionals is more than happy to assist you, so we are glad that you are satisfied with our service. Congratulations on moving forward towards a better financial future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
We got hit with a lot of medical bills and they were huge because it was all out-of-pocket. The rep from Freedom Debt Relief that we talked to was very informative. He explained to us our situation as he saw it from our credit report and then he went over the different things and companies that we could deal with to get our debt straightened out and reduced down. He was filling the need that we were looking for. After talking to him, they're working on it now. We're still waiting to see what happens, but we have had some settlements go through already.
When Freedom Debt Relief would make a settlement, they would pull huge amounts out for their fees and then set up these small payments to go out to settle the debt. Since we've been in it, we've paid a lot but we haven't seen a lot going to the creditors. Then some guy called and said that we should get a loan to pay them all off through Freedom Debt Relief, but we didn't see the point of that. I wasn't happy with that at all. I called Freedom Debt Relief and asked them about it, and they said that a loan would make our credit better faster. But we've decided that we're just riding it out right now. We wanna get out of our debt and not take on another debt to cover it.
Thank you, Diana, for your honest feedback. We understand that medical bills can be quite expensive and take a while to pay off. We are glad that you have confidence in our ability to work with your creditors to resolve your debt and set you on a better financial path. Congratulations on your settlements thus far! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 21, 2019
I just got started but so far my service has been amazing!!! They answered all my questions and helped with anything I needed. The weight that has been lifted is amazing! I would recommend Freedom Debt Relief to all my family.
Hi, Jessica, thank you for sharing your excitement! We are glad that you have found Freedom Debt Relief, and are now on a journey for a debt-free future! Please let us know how we can support you each step along the way. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 21, 2019
I was so excited and relieved when I was notified you made my first settlement agreement. It gave me hope that I was on my way to be debt-free. Looking forward in seeing more of my debt resolved and my credit score looking acceptable again and not poor.
Congratulations on your first settlement, AnnMarie! You are already making progress toward being debt-free, and we look forward to your Graduation Path. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 21, 2019
So far, everything that was promised before starting the negotiations, has been proven. Keith was very informative and knowledgable with the best way to resolve our debt. Hopefully the rest of the negotiations goes as well. Thanks Freedom Debt Relief!
Thank you, Doug, for sharing about your positive interaction with one of our Debt Consultants. We are glad that your initial enrollment process went smoothly, and that Freedom Debt Relief is able to assist in resolving your debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 21, 2019
Haven't work with the company for a long time, but I am very satisfied so far. With the service, knowledge that has been provided. If I have questions or concerns they are answered very quickly. Glad I made the right choice joining this program.
We are pleased to hear that you feel confident in your decision to enroll in the Freedom Debt Relief program, Jose. We look forward to assisting you throughout the process of settling your debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 21, 2019
A field of professionals willing to help you be debt free. So nice to talk to and they understand you. Thank you again for helping me be debt free. They stay on top and contact you with a text if you have an account that’s going to be resolved. Thank you again Freedom Debt. Douglas
Hello, Douglas, thank you for your positive feedback on our debt relief services. We do our best to communicate important information with our clients, and we appreciate your attentiveness to our forms of communication. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 21, 2019
The responses were quick, concise and to the point - settlements were fair and handled professionally - I have been treated with respect and promptness. The legal team and customer service team have been a huge help in guiding me through issues that I have had with creditors.
Hi, Leisje, thank you for your review. We are pleased to hear that you are satisfied with our service. We are also glad that our legal team has been assisting you with aggressive creditors, and we are confident that you will continue to see accounts resolved. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 21, 2019
Updated on 01/13/2023: Thanks for your support, Freedom has saved me a lot of money by settling my credit card debt in an aggressive way, and I’m very pleased with the results, and look forward to getting completed soon and hopefully will be finished with my last settlement.
Original Review: Very happy with the service I’ve had....I am looking forward to completing the rest of my settlements with with Freedom Debt Relief and trust them completely in the way they perform. Will soon be debt free, and will be not be in this situation again. Thanks for your help..
Thank you, Daryl, for your kind words. We are here to assist you, and we anticipate your Graduation Path. Thank you for your confidence and trust in our company. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 21, 2019
Jeremy has been amazing! The whole process really does help people and it is really simple! I never thought that a company could have this many nice people and who are here to work with whatever you need. That is why the company is really a company in the business of helping people who are in a tight spot!
Thank you for your kind review, Ashely. We are always pleased to hear when our clients express how simple and effective the process is. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 21, 2019
It was very difficult making my monthly payments on my credit cards and sought to get a consolidation loan but then found freedom Debt Relief and after talking with the representative opted on this route and its name really lives up to what I feel. FREEDOM!
Thank you for your review, Nicki. We are glad that you were able to find relief through our program! We look forward to assisting you down the path of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 21, 2019
Previous rep said we finished last month and that we would receive the balance in our account by the 18th -- no transfer. Account fees have been deducted from our account and we don't understand why it is taking a month to close out bank account and receive an EFT directly into our checking account. I will be calling the bank directly today to make that request.
Hi, Jan, thank you for providing feedback. We apologize for any misunderstanding or miscommunication during the process of closing your account. We would recommend that you check in with client services after speaking with your bank, just to ensure that everything necessary on our end has been completed. Thank you for your patience, and we wish you the best with your financial future. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 21, 2019
Having just begun this journey I don’t have much to say other than, so far it has been a pleasant experience. Everyone has been pleasant and helpful. I am looking forward to the rest of the journey and being debt free which will ease my stress level. Thank you.
Hi, Earlene, thank you for your kind words. We look forward to working together to assist you in resolving your debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 21, 2019
A couple of years ago, I got behind on my credit cards. Freedom's rep told me about their program and I went with them. I've put over $24,000 in the program and everything has always been paid on time. Yesterday, I wanted to take a month off for personal reasons and I wanted money to stay in my bank account. Freedom's rep, Marcus gave me a hard time. He said that I could take a month off but then I would lose all the negotiations that they've done for me. I didn't wanna hear that. He also said that I won't have any money left in my account at the end of each month. I told him that I would and that it said on my dashboard how much money I have. I also said that my dashboard isn't worth a hoot because it's not telling me exactly what I have in my account. Marcus couldn't answer that.
In the beginning, when Freedom was looking for business, they were great and I couldn't say enough about them. Their reps answered all my questions. If had a problem I would give them a call and they took care of everything for me. I had one letter from an attorney which I turned over to them and they took care of the whole thing. They provided excellent service until yesterday. I was very satisfied with them.
Thank you for your feedback, Dirck. We're sorry you are unhappy with what was expressed by Marcus. Our team promises he has your best interest in place and wanted to make sure we do not loos a settlement you have in place. We will have a member reach out to you shortly to make sure any other questions are answered accordingly. Thank you for being a valued Client of Freedom Debt Relief.
Reviewed Oct. 21, 2019
I went overboard with my credit card and they made my payment so high that I couldn't make them. It kept going up. I looked for the number one debt settlement companies and Freedom Debt Relief is the number one. My experience went very well. I liked the application process. I had to do a few things. I got a letter from one of the persons that I owe money to and I had to fax them. I'm gonna do that not tomorrow but Saturday because I don't get my check until tomorrow. I don't have the money. I'm living on a fixed income. I'm living on my social security right now, and I don't get my check until tomorrow because tomorrow's the 3rd. I usually get it on the 3rd, but because the 3rd falls on a Sunday, they give it to you on a Friday, which I like.
With Freedom Debt Relief, I like the fact that I don't have to pay out any money and all goes right into whatever I'm paying, which is nice. I did find out that you have to pay the government some money on what you're paying. You have to pay an interest on the money that you're paying now. I talked to Freedom Debt Relief and they said, "Yeah, you probably will have to pay something on the money that you're paying back to all these people." I'm paying up not a whole lot of money. I'm not paying $30,000. I'm paying like 16,000, which is not that much. They told me, "We have people with $30,000 and we're helping them so we could sure help you."
I had one settlement with Freedom Debt Relief and I'm waiting for the next one. The quality of the service from Freedom Debt Relief is pretty good. I had to send them stuff. I had to fax them stuff, but that wasn't hard to do. I just take it to a place that will fax it to them. It didn't cost that much. it was $4 a fax. Freedom Debt Relief more or less take care of everything. If I get anything from somebody, they want me to fax it so they can look at it. I'm very satisfied with them. I got nervous about owing all that money but they said, “Don't worry about it, you don't owe that much.”
Thank you for taking the time to share your experience, Joseph. Our team is pleased to be the top debt-settlement company, and we are glad that you are now on the path towards a better financial future! We understand that being on a fixed income can be difficult at times, but we are willing to work with you and assist in making changes to your monthly deposit if you should need assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 21, 2019
I’m a senior and I read in the book or in something, and Freedom Debt Relief was one of my options. And since then I’ve had several others called. But I’m perfectly happy with FDR. I’ve not had to consult with anybody. Everything has run so smoothly and I’ve not had any questions to ask them. Everything was laid out for me. So, it was all in black and white. If I need to get a message, or if they need anything from me they usually email me and I just respond to that or they give me information on how my progress is going. They also did exceptionally well with my payment plan because I’m on such a short, fixed income. That means really tight. And so, they’ve managed with my payment very, very well. I’m not disappointed at all. They did it within my reach.
Brenda, we value your feedback, and we are so glad that you have a clear understanding of how the debt-relief program works. Many other clients on a fixed income find our program deposit amount to be manageable, just like you. We look forward to working with you towards a debt-free future! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 21, 2019
In 2016, my son was dying in the hospital. I got a bill for 100 and something thousand dollars, it kept him alive. They found out what was wrong with him. But he was in the hospital for a month. And those medical bills kept adding up. We kept adding to the card too because we're paying for medical and paying for stuff. The next year, I had an open heart surgery, broke my leg, I had to get a pacemaker. So, within two years, we went from living okay to a life with so much debt. It hit me hard and I wasn’t able to continue paying on everything. Freedom Debt Relief took over in paying my bills. Everything went good with their consultant. I like the payment plan that they provided for me. When they get ready to make a settlement, everything falls in to place. So far, I’ve been able to pay my monthly bills off to where I can add to the monthly installment plan that I have with Freedom.
My only issue was they told me to leave a number and to change the address so I wouldn’t get bombarded with the credit companies trying to call me, which I didn't see the need because Freedom eventually would start the process of taking care of the bills and I'd have the choice of picking up the phone and talking to somebody. With that, my address changed in the whole system so when other people tried to locate me, they started sending their inquiries and their bills to a fake address. I had a medical bill that people were trying to collect on and everybody thought I live in Arizona because when you type in my name, one of my addresses is Arizona. When they finally got a hold of me, it was a collection agency. I never got that other hospital bill because it went over to Arizona. I would have taken care of it, but I didn't like the idea that the medical bill went to a collection agency. I’ve had that experience with two different companies as well.
My other issue was when I sent the bill in, I asked the Freedom people about a month ago why they haven’t taken care of the smallest one. They said they don’t choose them like that. It doesn't work that way. In fact, this one company just recently sent my bill to collection and that’s going on my report now. It was below 500 and now, it’s up to $800 because I haven’t paid on it within the last year and a half. Had I known that, I would have gone ahead and just continued. But it doesn't matter because by not being able to pay the bills, I'd still get a mark on my credit score for that, regardless. And then, the guy told me that once I make an agreement, they start paying down any bill. When it’s paying up, it’s up to the people there. Within a month, they usually take it off the credit report.
And then, it increases the credit score because some of the things that I put in were my husband's and some were mine. There were a total of nine and they have three paid off. They have four in the works, and they have two that they still have to negotiate. It’s the highest one and the lowest one that needs to be worked on. And I’m about to pay two of my bills off totally. When I do that, they told me that they’d be able to make negotiations for another one. I’ve been with them a year and a half, so I’ve got about another two and a half years. But they got it set up to where some of the things will be paid off. I was able to pay all the medical bills off. That was why I was able to increase how much I put in. And when you increase your monthly payments or you make an extra payment, they pay off some bills quicker. Every time they pay one off, they make negotiations on another one.
I made a contract with them. I started with $420. And now, it is up to $500. They told me how much my total bills were and my monthly payments. They told me that the bill would average me over $800 a month. So, when I signed up with them, they knocked it down to me owing just half of that. The payment started out at $420 and they take 210 out biweekly. I had three checks coming in a month. When I told them what days to take it out, half a payment comes out of one check, and half a payment comes out of the other one. And I don't have to worry about those bills, or those credit cards.
Now, if I go ahead and I end up increasing it $50 per paycheck, that’s $100 more a month, and they will be able to negotiate on another card to pay because they have the money in the account, and they charge a fee when they take stuff out of the account. As your account builds up, they make your payments and they give you a schedule. And that shows what happens to the money that you got in there and what you're putting in.
Also, there’s a telephone number that you can call or a site you can go on if you wanna increase your monthly payments or do a one-time payment. I can just put $100 in or I can increase it, and that was how I’ve done it whenever I’ve increased it. I’ve called the telephone number about four times when I had any questions and they answered my question with a bit more knowledge. It helps you understand what they're doing, and how they're doing it, and where your money’s gone.
When you pay your credit cards yourself, you’re paying on a lot of interest. And every time you paid, only $10 of what you paid goes to the card itself. I was doing the thing where if you paid minimum, whenever the thing would come through, it would be like I only paid three dollars on the whole thing. So, the card can really add up. Before I went to this debt relief, I tried to call the credit card companies and asked them if they would work with me on the interest. I was having trouble paying my bills and nobody would work with me. It’s funny that I had to go to a card company like Freedom to help get me out of debt when all they had to do was agree to lower the interest.
Overall, I’m not worried about the amount of money that I paid Freedom because whenever they send the particulars, when they agree and everything else, they fax or email you what they’ve agreed to - how much the monthly payments are gonna be and what the total amount is gonna be to pay a card back. So, it’s saving me thousands of dollars. One of them was $4004, and the company agreed to take 28 instead of the 4000. So, they're big chunks of money that they save you.
Hello, Julia, We are sorry to hear about the difficult medical situations you have been through. We are glad that our program has been of assistance thus far, and that you are now in a more comfortable payment plan to work towards paying off your debt. reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 21, 2019
I went with Freedom and thus far, their service has been satisfying. I usually have problems with my computer that runs too slow and so I usually may phone calls. Freedom's reps have been very helpful. Even when I’ve had to do things over the computer on the dashboard, they’ve been able to help me and guide me through the steps.
I would like there to be more communication before Freedom has a settlement as there have been times that I've been busy and I won't see my phone. At times, they're negotiating something and I don't find out until two days later. A call would be helpful. Thus far, working with Freedom has helped me a great deal because I was paying a lot of bills and dealing with the worry of having to send payment to every one of those. Even so, since I came on to Freedom's program, I just send that one payment to them.
Rachel, we value your feedback. Our team of specialists is always willing to walk you step by step through the dashboard and make sure that any questions or concerns you have are taken care of. We do our best to communicate once we have any important updates regarding your account. We also encourage you to check in from time to time. We are glad that your feeling relieved now that you just have one payment rather than paying each creditor individually. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 21, 2019
The representatives from Freedom Debt Relief have great personality. But I need to get in touch with them. I received an email from them and they want me to refinance because I’m able to pay the 600 a month. I don’t understand that. I think there are two accounts that they have lowered the amount, Home Depot and I don’t know if they’re working with Synovus right now. They said pay first and then they help me pay the debt. I think they want me to get it all together and make a loan. In that way, I get out of debt faster.
Thank you for your review, Elizabeth. We would like to make sure that you fully understand the process and that you are up to date on your program. Our team is happy to assist in providing you with an overview of your negotiations. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- 1875 S. Grant St., Ste. 300
- City:
- San Mateo
- State/Province:
- CA
- Postal Code:
- 94402
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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