Freedom Debt Relief Reviews
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About Freedom Debt Relief
Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,961,138 reviews on ConsumerAffairs are verified.
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- 4,961,138 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Oct. 24, 2019
Working with this group is difficult when a settlement has been reached and the payment needs to be increased. There should be better communication between FDR and NLLG for this so the client is not the go between.
We appreciate you voicing your concerns with us today, Mr. Seese. We're sorry to hear about the frustration you've experienced regarding the deposit amount. It's understandably frustrating when unexpected events take place. Please know we are available 7 days a week to support your journey and address any questions or concerns you have about your account. Thank you for being a valued client of Freedom Debt Relief.
Reviewed Oct. 24, 2019
My representative was extremely quick and intelligent and helped me get set up faster and easier than I thought possible. I’m on my way to being debt free, knocking so many years and so many thousands of dollars off my conscious. I am very grateful for Freedom Debt Relief!
Hi, Tasha, we are pleased to read your review. Each month as you fulfill your program commitment, you get one step closer to being debt-free! We are excited to assist you throughout this journey! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 24, 2019
I had quite a few consumer cards and I got caught behind. At the time, I was so eager to get the credit, but I had the credit and I overdid it. The next thing I know, I got myself caught up. I figured I can handle certain things and I was doing very well, but that was what happened. I checked out quite a few places, but Freedom Debt Relief seemed to be more reliable. And once I talked to them, everything seemed to fall right so I thought I’d go ahead and try it. The consultant who assisted me was nice and knowledgeable. Everyday conversation was more or less down to earth.
After Freedom got something dropped off of your status, they would send something that would show that they’re doing something. What I realized is that if you don’t fall behind and you do what you’re supposed to do, they'd give you a lower set up. They'd say, “Instead of us robbing you, we would like to put you with a company that can help you.” And that’s what they did. I’m just looking at the company, seeing it in my cell phone, waiting to see what’s gonna happen. I've been into Freedom's program for close to a year. And I went with Consolidation Plus, their sister company because they can pay off the debt faster. Hopefully, in six months, I'll start seeing my credit score rise up a bit or when they do a check on me, I won’t look that bad and be able to rent a car or buy a car. So far, everything has been going good and I like the service.
Thank you for sharing your experience, Roscoe. We are glad that you feel confident in our ability to negotiate your debt. We look forward to seeing your accounts get paid off throughout the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 24, 2019
We didn’t wanna file for bankruptcy. We wanted to take care of our bills, but we just got overloaded so we went to Freedom Debt Relief. All I had to do is gather my debts, and sign a few papers, and it was very easy. It took a big weight off almost immediately. We pay and they get things get taken care of. And it’s a very simple process. They were very knowledgeable. And everybody that I talked to was very professional but very caring. I really appreciated that because it was really rough for us to do that. We appreciate how we’ve been treated.
Thank you kindly for your feedback, Cynthia. We are pleased to know that you feel confident in your decision to have chosen to work with Freedom Debt Relief. Our skilled team is here to assist you from the start to completion of your debt- relief program. The process is simple and effective, and we appreciate you doing your part as a valued client. Please continue to follow the progress of your negotiations on your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 24, 2019
The people at Freedom Debt Relief have been very helpful. I’ve been involved in the program for four months, and I’m very pleased with it at this point. They’ve eradicated the problem. There are several more to go, and they’re doing exactly what they said they would. I worked with April and she was excellent. She was very professional and took care of her business and was engaged. We got it going, and she was always friendly. I dragged my feet just because I had some issues here, but I got through it, easy peasy. I would definitely recommend Freedom Debt Relief. They were recommended to me by a friend who’s in the same boat. They've been with FDR for three years on a five-year program, and so they’re happy as they can be and it got results for them. FDR got results for me right off the bat as well. I’ve been very happy with what I’ve gotten so far.
Hi, Allan, thank you for your positive review. We are glad that your friend referred you to our program, and that both you and your friend are making progress towards resolving your debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 24, 2019
I went with Freedom Debt Relief for a consolidation of my credit cards. The rep whom I worked with was excellent and she walked me through the process. We were on the phone for three hours and she wouldn't let me hang up until I understood what was going on, how it was gonna be done and what they would do. My main concern at the time was being taken advantage of and that what I was going through wasn't fraudulent. Even though I was paying my credit cards, I was only paying minimum payments. I couldn't afford for that to be taken and my cards going into debt when Freed wasn't doing anything. The rep reassured me. The payment plan I got afterward was great. I’m still at the beginning stages but I have already paid off two credit cards. I'm also in contract with paying off two more with monthly payments until whatever the settlement amount was is paid for.
Hi, Tamika, thank you for your positive review. We are pleased to hear that you feel confident in our settlement services and that your debt consultant took the time to thoroughly explain everything to you. We look forward to negotiating the remainder of your accounts! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 24, 2019
I’m a disabled veteran and I go into my veterans’ site to check things out and they had an announcement about Freedom Debt Relief. I’ve had different consultants. The last one I had didn't knew what she was talking about. I think Freedom just throw them in there and tell them to say this and that. They should get more professional and really sit down and discuss what they are doing. As you’re paying, they need to call you and tell you, “Okay, we just finished with this, Bank of America. We just settled with them. This is how much money we’re going to give them and this is how much money we’re gonna take in as a fee,” as they go. Not at the very end.
I’ve been cheated by Freedom Debt Relief. I owe a tremendous amount of money to the loan company, which is consolidated loan, and they said I owe them $49,000. I asked them what happened to all the $1,440 I gave for about eight months. And they said those were the charges that they did for the services and for reducing the debt. I said that was an awful lot of money. So, I gotta look at all the numbers because it sure seems like I paid a lot of money and it went no place but into their pockets. My wife told me I could’ve paid my loans off and not have terrible credit. My credit is now atrocious, and I used to have it up around 800 and now, it’s down to about 500 and something.
Hi, Hector, we appreciate your feedback. Our team is qualified to assist regarding any updates, questions, or concerns on your accounts. We apologize if you feel that we could have provided better service. Please don't hesitate to reach out if you are still in need of further assistance. We also encourage you to keep up to date on the progress of your negotiations on your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 24, 2019
The gal I talked to, Becky, was pretty awesome, and she made feel comfortable. I admire her knowledge and ability to explain things, how the process works, and worked things out perfectly for me. I only got a year left with Freedom Debt Relief. They've been doing an awesome job. I have less worry and stress now.
We value your feedback, Brad, and its great to hear how helpful Becky was during your enrollment process! The short time frame it takes to become debt-free is one of the best parts of our program! We are so glad to hear that you have more peace of mind now, and we have full confidence that you will complete the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 24, 2019
I was in a dilemma wherein my mom got sick and I had to come out of my apartment, break my lease. If I took another job, I just didn't want any wages to be garnished and I could go to work one day thinking I got a check but then I wouldn't have one and I still have bills to pay. Freedom's reps reached out to me and explained their process and the options I had. Working with them has helped me cushion that situation a little bit.
Freedom is currently handling my accounts really well. Every now and then I get an update on the situation and what's been settled. If they need a debt to be settled they let me know and advise me whether they think it's a good decision. Additionally, the payment plan they gave me has been something that I can handle. I can add more to it when there was something that I could deal with out of my pocket and that has worked with me and my family.
Hi, Phillip, we appreciate your feedback. We understand how challenging it may be when multiple life situations come up, making it hard to manage finances. We are glad that you found our program and are making progress towards a debt-free future. We hope that you are already feeling more relief, and our team is here for you anytime. We will continue doing out part, and we are confident that you will continue to make forward strides in our program! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
Freedom Debt Relief has aggressively worked to eliminate all of my credit card and unsecured loan debt. To date, three debts have been resolved, and we continue to work on agreements to resolve the remaining debt. I have found Freedom Debt Relief to be a grand partner in my debt repayments and forgiveness.
Hello, Don, we appreciate your review. Our team of negotiators works hard at resolving clients' accounts, so we are pleased to hear that you are making great progress towards your debt-free future! Stay consistent with your program commitment and we look forward to your Graduation Path! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
Updated on 10/25/2022: My experience with Freedom Debt Relief was a relief and freedom from the vicious cycle of trying on my own to pay off high interest credit cards. It was a relief for me personally from trying to pay different credit card companies each month compared to making one monthly payment. Also, I received the benefit of having my debt reduced in half by agents who are experience negotiators. What more can be said about this company that gives you complete freedom and relief from debt that I otherwise would still be paying on.
Original Review: At this time, I'm new with the debt relief program. However, in my experience with your representatives, they have proven to be very knowledgeable. They have earned my trust and confident. I can't offer anything else of value at this time.
Hi Sterling, thank you kindly for your feedback. Our team has assisted many people throughout their debt settlement program, so we are confident that we will be of best service to you as well! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
A friend of mine recommended that I see if I qualified for this program, so I said what the heck. I had gotten myself in debt from dental work and a surgery that was not covered. Shawn made this process easy as pie and walked me through it each step of the way. I cannot wait to eliminate my debt in 2 years!
Hello, Victoria, we appreciate your comment. We understand that medical expenses can sometimes lead people into financial hardship. However, we are glad that you have enrolled in our program for assistance, and we will do our best in settling your accounts. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
I wish I didn’t need to do this and if I had the time to resolve the debt myself I would. The percentage they charge for resolving the debt for you is robbery! They are not here to help you, they are here to make money. Know that!! When I started they wouldn’t give me a consolidation loan, then 4 months offered me a loan to Soren up the process, don’t do it! You then owe a percentage to the loan and they still charge a retarded amount to settle debt, you won’t win. And they are monthly fees for the account. Nothing is free. Just saying. I’m trying to find a better company.
We're sorry to hear about your disappointments with our settlement fees, Mr. White. Freedom Debt Relief cares tremendously about our clients' success in our program. It is rewarding to guide our clients to brighter financial futures for themselves and their families. We'd like an opportunity to discuss your concerns further. One of our experienced team members will be reaching out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Oct. 23, 2019
I am very pleased that they have done everything they said they would. Always polite on the phone and willing to spend as much time as needed. We are moving ahead nicely. It has been a difficult process for me and these folks have been supportive and understanding through it all. The dashboard they use to keep me updated has been very effective in showing me where we are in the process. It's a great tool!
Hello, Suzanne, thank you for your feedback. It is our pleasure to provide you with constant support throughout your debt relief program. The Client Dashboard is an excellent way to keep track of the progress of your negotiations and receive updates, so we are glad that you have been utilizing it. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
I'm so relief I found this company, Desiree has been really helpful with the process of getting me debt free. She was understanding of my situation and never judge about my bad decisions in the past. She help me to reduced my debt from paying $980 monthly was reduced to $242 monthly, I have more money to spare and take care of my family now and I'm finally able to create an emergency fund after all this years. I know this may screw my credit for the next 10 years but what the heck... my credit was down the hill any ways... Now I'm going to be able to work on rebuild my credit after I'm done with this program and take better decisions in the future. My first settlement was process only a month after signing into this program! I'm so happy.
Hello, Violeta, We are so excited to hear that you received your first settlement shortly after enrolling into the program! We are also glad that the program deposit amount is affordable for you, rather than the prior amount you had been paying to the creditors. Our negotiators will do their best to achieve more settlements for you, and we look forward to your Graduation Path! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
Anyone going thru some hard times and find themself caught up in an devastating situation, should call Freedom Debt Relief. They are so willing to help, and can help you. I am just thru my first stage and feel a big weight off of me. Thank you.
Thank you for your kind review, Carol. We are always pleased to hear that our clients feel less stressed after joining the program and knowing they have found a solution for their financial hardship. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
When talking with Lebs (I think that is how you spell the name) on the phone I was very comfortable - he helped me through a lot. I am not a computer person and due to medical problems my speech is bad and he was very patient with me.
Thank you for your review, Sharon. We are so glad that your Debt Consultant was so helpful during your enrollment process. Our team of client services will be here to assist with any of your future questions or concerns. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
I had a great representative. I believe his name was John **. Amazing guy and he was really helpful to me and tried his best to work with me. If I could recommend anyone to him, I will do so. Very resourceful and informative.
Hi, Justin, thank you for your review. Our team of Debt Consultants does their best to ensure that the program is outlined in detail from the beginning. We are pleased to hear that you had such a positive interaction with John! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
I have recently joined this program with the hope of becoming debt-free. I am very new to the program but so far I could say that the customer service has been excellent. I am hoping it continues throughout the program.
Hi, Agnes, thank you for sharing your experience, and welcome to our program! Our team will do our best to assist you with any questions or concerns along your journey to financial freedom. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
Everyone is great to work with. Helped me consolidate my debt so I wasn't wondering where the next payment was going to. Very compassionate. Not too happy with the chat room on line. I would rather talk to a real person. But I tried it.
Hi, Lisa, thank you kindly for sharing your feedback. We do our best to provide genuine support for our clients, as we are here to assist you from the start to finish of your program. Thank you for trying our online chat option. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account.
Reviewed Oct. 23, 2019
I was in a situation where I was getting nowhere. Freedom Debt Relief provided a relatively painless way to eliminate debt. I had some unique situations that caused many problems, and just as many times, someone at FDR dropped the ball. It would take weeks to find out that they didn't follow through, and I had to work an issue all over again. This is what prevents me from giving them a higher rating - if an associate ran into a problem, he/she just dropped it. This probably added a year to my settlements. There was also an issue of emails not being returned, or an irrelevant form email was sent. The best approach is to keep telephoning, and don't expect a follow-through without repeated calls.
We appreciate you voicing your concerns with us today, Mr. Pouliot. We're disappointed to hear you feel there is a lack of support and follow-through. This is certainly not the experience we want our clients to have. We'd like the opportunity to speak with you further regarding the concerns mentioned. One of our team specialists will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief to meet your financial needs.
Reviewed Oct. 23, 2019
They are wonderful people to have on my side to help with my debt resolve thanks so much. They are very supportive and very understanding group of people to have to work with. They will go the extra mile to help you with the debts you have. I just wanted to let everyone know that I appreciate everything they have done.
Thank you for sharing your feedback with us, Kathy. We truly care about making this experience the best possible for our clients, as we know that managing debt is not the easiest thing. Our goal is to walk you through the process and be attentive to your questions and concerns. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account.
Reviewed Oct. 23, 2019
As of today, I am truly satisfied with how FDR is working on my account. The setup and payment schedule was very manageable for me. Thank you for your help. I would recommend your services to a friend who may be in need.
Hello, Ester, we appreciate you providing feedback on our services. We are glad you find the monthly payments to be manageable, and we look forward to reaching settlements with your creditors. Please keep in touch with our team, and reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
Freedom Debt Relief is a credible company. It honors its policy given in settling your debt. Communication and instructions are excellent. Representatives are courteous and professional. They are knowledgeable in answering questions about the process of resolving your debt. I would recommend this company to anyone struggling with payments on credit cards.
Thank you for your honest review, Mary. Our team works hard to assist clients from the start to end of their programs. We are grateful to hear that you are satisfied with our representatives' service, and the settlement process. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 23, 2019
I am so pleased with my experience with you. Everyone has been so nice and explains things very well. I feel as though I have the weight lifted off my shoulders. I couldn’t be happier with your team. I want to thank you so much.
Hello, Anne, thank you kindly for your positive review! Our team is committed to assisting you with our best abilities throughout your program. Thank you for being a valued client of Freedom Debt Relief. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
I couldn’t be more pleased with the outcome of the first settlement cut 50%. Saved me at least $4000 already. Thank you FDR!! Looking forward to the next settlement offer And your consistent help. Even when I had to skip a month payment because my engine blew on my vehicle, you were there to assist.
Hi, Denise, we appreciate your review. It's always great to hear when our clients are excited about their program savings! We are understanding when life events arise that may prevent you from being able to make your commitment, and are willing to work with you. We look forward to your next settlement! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
I didn't know who to turn to for help. I didn't know there was help out there. I am very pleased. Freedom Debt Relief they gave me a way forward. They gave me hope. They gave me a chance to continue moving forward with my life. I was lost. Didn't know what to do.
Thank you kindly for your comments, Sacarias. We are delighted to hear that we have been a part of giving you a more positive outlook on your financial future. We will continue to provide you with support throughout your journey. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
I am amazingly thankful for the help that Federal Debt Relief has provided. They've gone to bat for me on many occasions. I feel confident that my debt will be paid off ahead of schedule due to their diligence. Thank you again.
Hello, John, thank you for expressing your gratitude. We would like to thank you for your dedication to the program, and we are pleased to assist you along the way to your debt-free future. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
Always have my questions answered and in a polite and friendly manner. Has been a nonstressful experience talking to operators. They help relieve stress on my part and I never am afraid to call and ask questions. Debts appear to be getting settled and I have had no trouble adding any new issues.
Hi, Sally, we value your feedback. Thank you for complimenting our sincere service. We are glad that you feel relief and have had a pleasant experience in our program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
It was a long 6 months but was worth the wait. First settlement saved us 50%. Looking forward to see the next one. Customer service could be a little better as they seemed confused when I would reach out to them. Uploading documents into the dashboard seems useless as no one gets them.
Thank you for sharing your experience, Jason. A 50% settlement is great savings! We also look forward to your future settlements! We would like to make sure that we are receiving any important documents creditors may send you, so we recommend calling in a few days after sending them to make sure we have processed and uploaded to your account. Please feel free to keep up to date on your progress on your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
I am trying Freedom for the first time. So far so good. I am thankful for your services. I look forward to continuing with your company. As I continue receiving your services I will introduce other customers to your company. Thank you.
Hello, Jacqeline, thank you for taking the time to leave your review. We are pleased to know that you are satisfied with our service thus far, and we will do our best to assist you throughout your debt relief program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
I have been with Freedom Debt Relief for close to a year now, and I have found that this credit journey has been a rewarding one that allows me to concentrate on eliminating my debt and becoming debt free. Thank you Freedom Debt Relief.
Thank you kindly for your review, Emmerson. Moving one step closer toward financial freedom is rewarding, and we are excited to share in your excitement! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
Freedom Debt Relief was the first one we found online. We called and talked to them, and they were really nice and willing to help us. They assisted us in consolidating our bills into one payment and we have been paying a lower rate than all of our individual bills. Working with our consultant was really good, too. She was helpful and she explained everything to us in simple and easy to understand terms. We love them, we haven’t had any major issues, and they're doing great so far. We started in January 2017 and at this point, we have paid off four of our bills. So, we finished half of them in two years. All in all, Freedom Debt Relief is trustworthy and it’s easy to follow their program. They make the monthly payment you have to pay affordable and when you call them, they answer your questions. I also feel like they know what they're talking about and they don't give you the runaround.
Hello, Erica, we appreciate your detailed review! We share your success in your progress settling your enrolled accounts! Thank you for working with us, and please feel to reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 23, 2019
I made the right decision, so far so good. I like that you ask for my approval and let me know right away how it turn out. I can't wait until is over with the creditors and see the full result. Thank-you.
Dear Edith,
Thank you for trusting us and allowing us to help you on your path to financial freedom! We're excited for you to start this new journey and we wish you nothing but great success throughout your debt relief program! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
I liked how Freedom's programs seemed better for the need I had. I went with them and they consolidated everything I owed. The rep whom I worked with was friendly and gave me a monthly payment that worked well. She was very knowledgeable in trying to get everything to work the way I needed it to. I've been very comfortable working with Freedom's process. Anytime I call, their reps answer my questions and they would either email me information or take care of whatever my concern is.
Hello, Pamela, we value your feedback. Our Debt Consultants and customer service team does their best to ensure that all aspects of the program are clearly explained to make the process easy for you. It's great that you feel we have taken care of your questions and concerns thus far, and we look forward to your success in the program! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
I went with counseling instead of filing bankruptcy, and once I faxed Freedom Debt Relief everything and then got approved, it took more than one day but it wasn’t a long process. The rep was excellent. She said to call her any time if I had any issues. I didn't like my payment being increased a little bit, but other than that, it was fine. My wife went through a different company, which I’m glad I didn't ‘cause my process seems better than where she went through.
Hello, Dennis, thank you for your review. We commend you for taking the initiative to contact us for assistance in resolving your debt. Our team of Debt Consultants does an excellent job of explaining how our program works, and we are pleased to hear that you are satisfied with our service thus far. Please stay in touch and let us know how we can continue to support you through your debt-free journey! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
I'm enjoying being with Freedom Debt Relief. I was stressed out for a long time 'cause my husband stresses me out over bills. He's a construction worker and he's been working in construction for 30 years. He gets on an employment automatically then he goes off from work at end of the week. What he makes and what I was gonna make stress him out. My daughter helped me out in signing up with Freedom and now, I don't want to even look at a credit card anymore. I had to take 3 accounts off because I got a family loan, and I couldn't really afford 291 every couple of weeks. So, everything is okay. I keep this to myself and to my daughter, but my husband would be a happy man when it's all clear.
Thank you for sharing your experience, Karen. We understand that pressure from family regarding finances can cause stress. We are glad that you chose to reach out to us for assistance, and we will do our best to negotiate your accounts to provide you with the best savings possible. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2019
I had too many bills and didn’t wanna spend the rest of my life paying them. I reached out to Freedom Debt Relief. I make deposits, and they use the deposit to work with the accounts, and then they pay off the debt. The consultants were helpful. Working with Freedom Debt Relief has been very important. I will be debt-free a lot sooner than I would’ve been if I was just paying the minimum for many years.
Marlene, we appreciate your five-star review. Our team is thrilled to be a part of your debt-free journey. We will be here for you every step of the way and encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 23, 2019
I’m glad Freedom Debt Relief is perfectly handling my situation. I only have two more bills to close out and my credit score went way up now, higher than what I had before. Whenever I had questions or concerns, they resolved those right away. A couple of times, I received letters from certain companies suing me. I sent those to Freedom right away and they handled it very professionally. I would definitely recommend them to people having problems paying the bills like I did. Freedom will take care of your problems, no matter what it is.
Hi, Theresa, thank you for sharing your experience. Congratulations on your program progression thus far! Our skilled team and legal services ensure that regardless of the action the creditor may take in attempts to collect, we are here to assist. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
This company is very helpful in our quest to get out of debt. I would highly recommend them. They are very fast and efficient and are more than willing to answer any and all questions we have had and may have.
Hi, Deborah, we greatly appreciate your feedback. Our team is pleased that your journey towards a debt-free future has been smooth thus far. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
I usually do not write reviews but after this experience it was a must. I enrolled in this program about 1 year ago, they settled my accounts pretty well in the beginning but the settlement fees were ridiculously high. If my account was settled for 2k, Freedom Debt Relief would charge 1,000 for the settlement fee. In other words you are still almost paying what you initially owned on the debt. Later I was offered a Consolidation Plus loan, that is when my settlements were settled for the exact same amount as my loan, which you have to repay. In total, this program saved me 4K, which is nothing. If you go ahead and do it on your own, you would probably save even more doing it on your own. Do not go with these companies they are dishonest, all they care about is the money they get from people who are truly suffering financially and they do not care.
We appreciate you sharing your concerns with us, Ms. Good. We apologize if our settlement fees caught you by surprise. Our goal is to be as transparent as possible when explaining our settlement fee percentages and how they will be collected. There also seems to be some misunderstanding regarding the percentage amount. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 22, 2019
As my accounts are resolving more quickly since doing the consolidation plus loan, I'm starting to think FDR is acting on behalf of their bottom line and not mine. As someone who is resolved at settling my past debt and getting my credit score back up after being laid off from work for over 6 months and finally obtaining a job where I am slowly starting to feel above water again, I'm beginning to believe that I may have made a huge mistake by joining FDR. NLLG and FDR like to point the blame when really they are in partnership and any failure looks bad on both of them as a whole.
I recently was informed that I have an account that was settled at an amount higher than the creditor offered in a letter that I provided to both FDR and NLLG. This leads me to believe that either NLLG is not thorough in reviewing the documentation I send in or they are settling at amounts to increase their and FDR profits. Either way, it's not something that makes me confident in the program. Now I would like to review settlement agreements with confirmation from my creditors that the money settled is the money that they receive.
In addition, I'm constantly getting the runaround, FDR can't make any updates to my account due to the loan, Consolidation Plus pushes everything back to FDR and vice versa. It's highly frustrating. If I am assigned a specialist, I should be able to take any matters to him and he follows up with the appropriate parties to ensure resolution because this constant run around has not been the greatest experience either. I'm hoping FDR can provide some resolution that restores my confidence in this process because at this point in time, it is all lost.
We appreciate you voicing your concerns, Mr. Atterberry, and are sorry to hear you're so disappointed. Freedom Debt Relief cares a great deal for our clients and their success in our program. Our top priority is to make sure all enrolled balances are settled as quickly as possible. If you feel this was not the case for you, we sincerely apologize. Although you've decided to continue with Consolidation Plus, we would still like an opportunity to further discuss your concerns. A team specialist will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 22, 2019
Well I think you're doing a great job for me. Without your help I would be in some serious financial trouble. And would take me a lot more years to get out of the trouble. So again thank you very much for the help.
Hi, Mark, thank you for your positive review! We are happy to be on your side and assist in resolving your accounts. We look forward to your Graduation Path! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
Pretty good people, very helpful, I'm so happy with their service! I definitely recommend. They help right away and explained everything, they answered pretty quickly with any question I do have for them. Good people, good service and good company!
Hi, Jeimmy, thank you for your comments. We do our best to respond to client questions promptly, so we are glad that you have experienced excellent service in our program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
I am very happy with how FDR handled my Debt negotiation down to 30% of what I owed. I will continue with my Debt relief from FDR. I would also recommend FDR to any of my friends and acquaintances who may be a little overwhelmed by their Debt.
Thank you for sharing your positive experience, Andrew! It appears that you reached excellent savings through your settlements! We appreciate you sharing your experience with friends and family. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
They guide you on every step so you wont feel alone. They are always willing to answer any question you have about this important step in your financial life. If you want to get rid of your debt, then Freedom Debt Relief is your way to go.
Thank you for your positive feedback, Ernesto. We do our best to make the settlement process as clear as possible, so we are pleased to hear that you are so satisfied with our service! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
The FDR program is a good program and I would recommend for anyone needing to recover from debt. It got me out of debt and I do not regret enrolling in the program. The program works as FDR works with you individually to resolve your accumulated debt and relieve your stress from your indebtedness and pay of your debt for a fraction of your balance. I searched for the best program and FDR was the best by far!
Hello, William, thank you for taking some time to leave a review. Our team does our best to customize your program to make managing and paying off debt less stressful. We are so glad that you are on your way to a better financial future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
Very satisfied with how everything is working out. So glad we called when we did. It was the best decision we made. We could of not have done this without your help. Would recommend you to anybody. Thank you for working with us.
Hello, Robert, thank you for your review. It appears the timing of joining our program was perfect for you! Thank you for being one of our valued clients. We look forward to you achieving more financial freedom through our debt settlement program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
I am happy so far with the service we are receiving. Every week I am getting more and more happy with knowing that Freedom Debt Relief is helping us to become debt free. With just our first debt that was taken care of so fast was what gave us that feeling of relief. THANK YOU.
Thank you for your feedback, Roxann. We are pleased to hear you are satisfied with our negotiations, and it is our pleasure to assist you along the path to be debt-free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
I was very nervous when I enrolled with Freedom, but now all my worries are melting away. I just received my first settlement and there has been such clear communication about all of the details throughout the process. Thank you!
Hi, Ellie, thank you for posting your review. We understand that difficult financial situations often times cause stress. However, we are glad to have you as a client in our program to assist you in reaching financial freedom. We are here for you each step along the way! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
Updated on 05/06/2020: Freedom Debt Relief is the Best Thing we ever did!!! They are professional, really know how to take care of detail and truest card to help!! This decision had lowered our stress level and provided relief we didn’t think was possible. Truly a correct name, Freedom Debt Relief!!! Thank you!!!
Original Review: Freedom Debt Relief is the Absolute Best!!! It is no Wonder they have the highest ratings, as they take care of everything during this process. They offer explanations and help you understand each step before you take it!! I could never have taken this step, or even known what to do without Freedom Debt Relief. Now I am in their Debt!!
Hi, Bruce, thank you for this great review! Our knowledgable team is more than willing to explain the program and answer your questions and concerns. We look forward to your continual success in our program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
I would like to take a few moments to tell everyone just how wonderful a job Freedom’s doing with my accounts, I’ve only been a member for a few short months and I have two accounts being settled for less than half of what I owe; they are a great team of professionals who know how to help, they are a great team.
Hi, William, thank you greatly for your sharing your excitement! It appears that our negotiators have reached amazing settlements on your accounts, and we will continue to do our best! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
The first settlement was very simple. I received an email, went online to the chat, asked a couple questions, approved it and was done. Just that simple. It was a good experience. I've already been recommending you guys. Thank you very much.
Melanie
Thank you, Melanie, for sharing your positive comments. We are glad that you have found the settlement approval process to be easy, and we look forward to resolving your remaining accounts. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
I've heard some good things about Freedom Debt Relief and when I checked into it, it seemed like the right program for us. Mike, the rep, was very informative, professional and answered a lot of my questions on how long my credit would start to build up again as well as questions my husband and I had. I was under the impression that Freedom Debt would pay the debt, and I would pay it as soon as they could negotiate something and then I would pay them back. But that didn't make sense because if I would stop and change my bank account, they wouldn’t be able to find these and they would inherit my debt and I would be gone. I was under the impression that everything would be paid off within four months and it took four months for them to even start negotiating. I had to build my bank account up with them and it all made sense once that happened.
Freedom Debt came with a payment plan that I could afford and I wanna get it paid off as soon as possible because my husband is in very bad health and that's $500 a month that I will have to live on more. Depending on the sale of my house, I will probably pay a good lump sum to get that paid off quicker. Working with Freedom Debt helped us to be able to do and to buy the things that we needed especially with his health because under all that credit card debt, I would be struggling every month to even get his medicine, which was the main reason I did it even though we didn't know at the time that the illness was terminal. It helped us to be able to afford to do a few more things without having to worry about because all were paid off on time. But I am disappointed that when I went to their sister company, my payment has gone up $60 a month and right now, that's a lot of money.
Hello, Pam, we value your feedback. We are pleased to hear that the Debt Consultant who assisted you was so informative. We appreciate your patience, as we understand waiting for settlements does take time, as we allow funds to build. We look forward to your Graduation Path and debt-free Future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
I am very pleased with the results of one of my debts. Just waiting on the second to be finalized. Only concern I had was that it took few months to settle and I was getting frustrated with the constant calls from the debtor.
Hello, Alice, we are glad to hear that you are satisfied with your settlements! Please stay in touch with us for updates on your next settlement opportunity. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 22, 2019
I was in debt and didn't know how to get out. Freedom Debt Relief said they would negotiate between the creditors to get my bills paid off, but I did not expect for the fees to be a percentage of what I needed to pay. I guess you get nothing for free, so there had to be a price with it. The consultant was a fast talker, and I knew he was, and he walked me through it. He was very professional, and it was almost like I knew him from my childhood. I feel like the payment plan is too much, but it’s working for me and it gave me a relief of creditors.
Hello, Eddie, thank you for taking the time to leave your review. Our professional Debt Consultants do a great job of providing a detailed overview of how our program works. We understand you would prefer the fee percent to be lowered. Please keep in mind that even with the fee, you will be saving money through the settlements, and resolving debts in a shorter time frame than if you had continued making monthly minimum payments to the creditors. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 22, 2019
I had a bunch of credit card debt because of an illness, and I couldn’t work. I needed to get the debt resolved pretty quickly, and Freedom Debt Relief seemed like they could work with me and keep my monthly payments fairly low so I could still pay bills. They helped resolve my debt through payments. They have a secured payment line that I provided each month. After I came back from the hospital, I was able to pay off so much a month. I just pay them, and then they’d notify the creditors and help settle the accounts.
I spoke with over 20 FDR reps during the program. I had to provide my Social Security Number, and then they looked up my account. They could answer questions based on the account updates that were in my online file. There were some trying times, and the last account I had to get resolved took a long time because they were trying to reach out to Citibank, and that took about eight months to get resolved. Nevertheless, I’ve completed the program and have settled all my remaining debts. Overall it was very stressful but still positive. I was able to get the debts settled, and that’s all I wanted.
Hi, Jim, we appreciate your feedback. Freedom Debt Relief is glad to help clients who have life struggles, such as medical. We hope you are in better health, and we look forward to your continual success in our program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
After doing the homework on Freedom Debt Relief, we decided that they are people we would be able to work with. They consolidated the debts that we needed to clean up and began to negotiate to help us get each of those paid off. They handled it in a way where the phone calls and the paperwork were removed from us and brought it to them so that anxiety was taken care of. They also made sure that our payment plan was affordable so it was comfortable for us. Plus, our rep was fabulous. The dignity and professionalism that he had was amazing, and there was no judgement, only pure help.
It was disappointing, however, that there was a lady who spoke to me and treated me very rudely. I understand every person is different and you can’t control everyone who answers the phone, but that was hurtful and difficult for me. Still, it has been a good experience overall. Our very last debt is being negotiated currently and we’re supposed to hear this week to make sure that one is cleared. We are absolutely grateful for the help that Freedom Debt Relief has provided and how they were able to keep our dignity intact.
Greetings, Gail, we value your feedback. Our team of professionals is more than happy to assist you, so we are glad that you are satisfied with our service. Congratulations on moving forward towards a better financial future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
I had three major credit cards that I had maxed out and was paying high interest on all three of them. Freedom Debt Relief's reps helped me get into their loan program. They had a lot of information, were very patient and explained everything to me in detail. They were very comforting and showed a lot of compassion too. They worked with me and what I had. I don’t make a whole lot yet they were able to work with my budget.
Everybody I worked with at Freedom was top-notch. They were all caring and concerned. If I had questions, they had answers. They never said, “I gotta call you back.” They knew on the spot what I needed and how to take care of it. I've turned somebody on to Freedom Debt and everybody whom I'm talked to who has gone with them has been happy. They made my life so much easier and took a huge weight off my shoulders. I realize now I can live without a credit card.
Hi, Marjorie, we appreciate you sharing your positive experience in our program! We understand that dealing with financial hardships can cause stress, so we do our best to bring our clients peace of mind by providing more affordable options to pay off their debt. Our knowledgeable team is understanding and accommodating, so we are pleased to hear that you are satisfied with our program. Congratulations on your settlements! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
Freedom Debt Relief has very nice people and service, and I'm very happy with them. I enrolled in their program on credit card debt and the process was very easy. The consultant was friendly too. I've been in the program for almost 2 years already and everything is going very well.
We are excited to hear about your success in the program thus far, Yohannes! We do our best to provide our clients with genuine interactions while assisting them, so we are pleased to hear you are satisfied. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2019
We got hit with a lot of medical bills and they were huge because it was all out-of-pocket. The rep from Freedom Debt Relief that we talked to was very informative. He explained to us our situation as he saw it from our credit report and then he went over the different things and companies that we could deal with to get our debt straightened out and reduced down. He was filling the need that we were looking for. After talking to him, they're working on it now. We're still waiting to see what happens, but we have had some settlements go through already.
When Freedom Debt Relief would make a settlement, they would pull huge amounts out for their fees and then set up these small payments to go out to settle the debt. Since we've been in it, we've paid a lot but we haven't seen a lot going to the creditors. Then some guy called and said that we should get a loan to pay them all off through Freedom Debt Relief, but we didn't see the point of that. I wasn't happy with that at all. I called Freedom Debt Relief and asked them about it, and they said that a loan would make our credit better faster. But we've decided that we're just riding it out right now. We wanna get out of our debt and not take on another debt to cover it.
Thank you, Diana, for your honest feedback. We understand that medical bills can be quite expensive and take a while to pay off. We are glad that you have confidence in our ability to work with your creditors to resolve your debt and set you on a better financial path. Congratulations on your settlements thus far! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 21, 2019
I just got started but so far my service has been amazing!!! They answered all my questions and helped with anything I needed. The weight that has been lifted is amazing! I would recommend Freedom Debt Relief to all my family.
Hi, Jessica, thank you for sharing your excitement! We are glad that you have found Freedom Debt Relief, and are now on a journey for a debt-free future! Please let us know how we can support you each step along the way. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 21, 2019
I was so excited and relieved when I was notified you made my first settlement agreement. It gave me hope that I was on my way to be debt-free. Looking forward in seeing more of my debt resolved and my credit score looking acceptable again and not poor.
Congratulations on your first settlement, AnnMarie! You are already making progress toward being debt-free, and we look forward to your Graduation Path. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 21, 2019
So far, everything that was promised before starting the negotiations, has been proven. Keith was very informative and knowledgable with the best way to resolve our debt. Hopefully the rest of the negotiations goes as well. Thanks Freedom Debt Relief!
Thank you, Doug, for sharing about your positive interaction with one of our Debt Consultants. We are glad that your initial enrollment process went smoothly, and that Freedom Debt Relief is able to assist in resolving your debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 21, 2019
Haven't work with the company for a long time, but I am very satisfied so far. With the service, knowledge that has been provided. If I have questions or concerns they are answered very quickly. Glad I made the right choice joining this program.
We are pleased to hear that you feel confident in your decision to enroll in the Freedom Debt Relief program, Jose. We look forward to assisting you throughout the process of settling your debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 21, 2019
A field of professionals willing to help you be debt free. So nice to talk to and they understand you. Thank you again for helping me be debt free. They stay on top and contact you with a text if you have an account that’s going to be resolved. Thank you again Freedom Debt. Douglas
Hello, Douglas, thank you for your positive feedback on our debt relief services. We do our best to communicate important information with our clients, and we appreciate your attentiveness to our forms of communication. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 21, 2019
The responses were quick, concise and to the point - settlements were fair and handled professionally - I have been treated with respect and promptness. The legal team and customer service team have been a huge help in guiding me through issues that I have had with creditors.
Hi, Leisje, thank you for your review. We are pleased to hear that you are satisfied with our service. We are also glad that our legal team has been assisting you with aggressive creditors, and we are confident that you will continue to see accounts resolved. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 21, 2019
Updated on 01/13/2023: Thanks for your support, Freedom has saved me a lot of money by settling my credit card debt in an aggressive way, and I’m very pleased with the results, and look forward to getting completed soon and hopefully will be finished with my last settlement.
Original Review: Very happy with the service I’ve had....I am looking forward to completing the rest of my settlements with with Freedom Debt Relief and trust them completely in the way they perform. Will soon be debt free, and will be not be in this situation again. Thanks for your help..
Thank you, Daryl, for your kind words. We are here to assist you, and we anticipate your Graduation Path. Thank you for your confidence and trust in our company. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 21, 2019
Jeremy has been amazing! The whole process really does help people and it is really simple! I never thought that a company could have this many nice people and who are here to work with whatever you need. That is why the company is really a company in the business of helping people who are in a tight spot!
Thank you for your kind review, Ashely. We are always pleased to hear when our clients express how simple and effective the process is. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 21, 2019
It was very difficult making my monthly payments on my credit cards and sought to get a consolidation loan but then found freedom Debt Relief and after talking with the representative opted on this route and its name really lives up to what I feel. FREEDOM!
Thank you for your review, Nicki. We are glad that you were able to find relief through our program! We look forward to assisting you down the path of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 21, 2019
Previous rep said we finished last month and that we would receive the balance in our account by the 18th -- no transfer. Account fees have been deducted from our account and we don't understand why it is taking a month to close out bank account and receive an EFT directly into our checking account. I will be calling the bank directly today to make that request.
Hi, Jan, thank you for providing feedback. We apologize for any misunderstanding or miscommunication during the process of closing your account. We would recommend that you check in with client services after speaking with your bank, just to ensure that everything necessary on our end has been completed. Thank you for your patience, and we wish you the best with your financial future. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 21, 2019
Having just begun this journey I don’t have much to say other than, so far it has been a pleasant experience. Everyone has been pleasant and helpful. I am looking forward to the rest of the journey and being debt free which will ease my stress level. Thank you.
Hi, Earlene, thank you for your kind words. We look forward to working together to assist you in resolving your debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 21, 2019
I’m a senior and I read in the book or in something, and Freedom Debt Relief was one of my options. And since then I’ve had several others called. But I’m perfectly happy with FDR. I’ve not had to consult with anybody. Everything has run so smoothly and I’ve not had any questions to ask them. Everything was laid out for me. So, it was all in black and white. If I need to get a message, or if they need anything from me they usually email me and I just respond to that or they give me information on how my progress is going. They also did exceptionally well with my payment plan because I’m on such a short, fixed income. That means really tight. And so, they’ve managed with my payment very, very well. I’m not disappointed at all. They did it within my reach.
Brenda, we value your feedback, and we are so glad that you have a clear understanding of how the debt-relief program works. Many other clients on a fixed income find our program deposit amount to be manageable, just like you. We look forward to working with you towards a debt-free future! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 21, 2019
In 2016, my son was dying in the hospital. I got a bill for 100 and something thousand dollars, it kept him alive. They found out what was wrong with him. But he was in the hospital for a month. And those medical bills kept adding up. We kept adding to the card too because we're paying for medical and paying for stuff. The next year, I had an open heart surgery, broke my leg, I had to get a pacemaker. So, within two years, we went from living okay to a life with so much debt. It hit me hard and I wasn’t able to continue paying on everything. Freedom Debt Relief took over in paying my bills. Everything went good with their consultant. I like the payment plan that they provided for me. When they get ready to make a settlement, everything falls in to place. So far, I’ve been able to pay my monthly bills off to where I can add to the monthly installment plan that I have with Freedom.
My only issue was they told me to leave a number and to change the address so I wouldn’t get bombarded with the credit companies trying to call me, which I didn't see the need because Freedom eventually would start the process of taking care of the bills and I'd have the choice of picking up the phone and talking to somebody. With that, my address changed in the whole system so when other people tried to locate me, they started sending their inquiries and their bills to a fake address. I had a medical bill that people were trying to collect on and everybody thought I live in Arizona because when you type in my name, one of my addresses is Arizona. When they finally got a hold of me, it was a collection agency. I never got that other hospital bill because it went over to Arizona. I would have taken care of it, but I didn't like the idea that the medical bill went to a collection agency. I’ve had that experience with two different companies as well.
My other issue was when I sent the bill in, I asked the Freedom people about a month ago why they haven’t taken care of the smallest one. They said they don’t choose them like that. It doesn't work that way. In fact, this one company just recently sent my bill to collection and that’s going on my report now. It was below 500 and now, it’s up to $800 because I haven’t paid on it within the last year and a half. Had I known that, I would have gone ahead and just continued. But it doesn't matter because by not being able to pay the bills, I'd still get a mark on my credit score for that, regardless. And then, the guy told me that once I make an agreement, they start paying down any bill. When it’s paying up, it’s up to the people there. Within a month, they usually take it off the credit report.
And then, it increases the credit score because some of the things that I put in were my husband's and some were mine. There were a total of nine and they have three paid off. They have four in the works, and they have two that they still have to negotiate. It’s the highest one and the lowest one that needs to be worked on. And I’m about to pay two of my bills off totally. When I do that, they told me that they’d be able to make negotiations for another one. I’ve been with them a year and a half, so I’ve got about another two and a half years. But they got it set up to where some of the things will be paid off. I was able to pay all the medical bills off. That was why I was able to increase how much I put in. And when you increase your monthly payments or you make an extra payment, they pay off some bills quicker. Every time they pay one off, they make negotiations on another one.
I made a contract with them. I started with $420. And now, it is up to $500. They told me how much my total bills were and my monthly payments. They told me that the bill would average me over $800 a month. So, when I signed up with them, they knocked it down to me owing just half of that. The payment started out at $420 and they take 210 out biweekly. I had three checks coming in a month. When I told them what days to take it out, half a payment comes out of one check, and half a payment comes out of the other one. And I don't have to worry about those bills, or those credit cards.
Now, if I go ahead and I end up increasing it $50 per paycheck, that’s $100 more a month, and they will be able to negotiate on another card to pay because they have the money in the account, and they charge a fee when they take stuff out of the account. As your account builds up, they make your payments and they give you a schedule. And that shows what happens to the money that you got in there and what you're putting in.
Also, there’s a telephone number that you can call or a site you can go on if you wanna increase your monthly payments or do a one-time payment. I can just put $100 in or I can increase it, and that was how I’ve done it whenever I’ve increased it. I’ve called the telephone number about four times when I had any questions and they answered my question with a bit more knowledge. It helps you understand what they're doing, and how they're doing it, and where your money’s gone.
When you pay your credit cards yourself, you’re paying on a lot of interest. And every time you paid, only $10 of what you paid goes to the card itself. I was doing the thing where if you paid minimum, whenever the thing would come through, it would be like I only paid three dollars on the whole thing. So, the card can really add up. Before I went to this debt relief, I tried to call the credit card companies and asked them if they would work with me on the interest. I was having trouble paying my bills and nobody would work with me. It’s funny that I had to go to a card company like Freedom to help get me out of debt when all they had to do was agree to lower the interest.
Overall, I’m not worried about the amount of money that I paid Freedom because whenever they send the particulars, when they agree and everything else, they fax or email you what they’ve agreed to - how much the monthly payments are gonna be and what the total amount is gonna be to pay a card back. So, it’s saving me thousands of dollars. One of them was $4004, and the company agreed to take 28 instead of the 4000. So, they're big chunks of money that they save you.
Hello, Julia, We are sorry to hear about the difficult medical situations you have been through. We are glad that our program has been of assistance thus far, and that you are now in a more comfortable payment plan to work towards paying off your debt. reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 21, 2019
I went overboard with my credit card and they made my payment so high that I couldn't make them. It kept going up. I looked for the number one debt settlement companies and Freedom Debt Relief is the number one. My experience went very well. I liked the application process. I had to do a few things. I got a letter from one of the persons that I owe money to and I had to fax them. I'm gonna do that not tomorrow but Saturday because I don't get my check until tomorrow. I don't have the money. I'm living on a fixed income. I'm living on my social security right now, and I don't get my check until tomorrow because tomorrow's the 3rd. I usually get it on the 3rd, but because the 3rd falls on a Sunday, they give it to you on a Friday, which I like.
With Freedom Debt Relief, I like the fact that I don't have to pay out any money and all goes right into whatever I'm paying, which is nice. I did find out that you have to pay the government some money on what you're paying. You have to pay an interest on the money that you're paying now. I talked to Freedom Debt Relief and they said, "Yeah, you probably will have to pay something on the money that you're paying back to all these people." I'm paying up not a whole lot of money. I'm not paying $30,000. I'm paying like 16,000, which is not that much. They told me, "We have people with $30,000 and we're helping them so we could sure help you."
I had one settlement with Freedom Debt Relief and I'm waiting for the next one. The quality of the service from Freedom Debt Relief is pretty good. I had to send them stuff. I had to fax them stuff, but that wasn't hard to do. I just take it to a place that will fax it to them. It didn't cost that much. it was $4 a fax. Freedom Debt Relief more or less take care of everything. If I get anything from somebody, they want me to fax it so they can look at it. I'm very satisfied with them. I got nervous about owing all that money but they said, “Don't worry about it, you don't owe that much.”
Thank you for taking the time to share your experience, Joseph. Our team is pleased to be the top debt-settlement company, and we are glad that you are now on the path towards a better financial future! We understand that being on a fixed income can be difficult at times, but we are willing to work with you and assist in making changes to your monthly deposit if you should need assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 21, 2019
A couple of years ago, I got behind on my credit cards. Freedom's rep told me about their program and I went with them. I've put over $24,000 in the program and everything has always been paid on time. Yesterday, I wanted to take a month off for personal reasons and I wanted money to stay in my bank account. Freedom's rep, Marcus gave me a hard time. He said that I could take a month off but then I would lose all the negotiations that they've done for me. I didn't wanna hear that. He also said that I won't have any money left in my account at the end of each month. I told him that I would and that it said on my dashboard how much money I have. I also said that my dashboard isn't worth a hoot because it's not telling me exactly what I have in my account. Marcus couldn't answer that.
In the beginning, when Freedom was looking for business, they were great and I couldn't say enough about them. Their reps answered all my questions. If had a problem I would give them a call and they took care of everything for me. I had one letter from an attorney which I turned over to them and they took care of the whole thing. They provided excellent service until yesterday. I was very satisfied with them.
Thank you for your feedback, Dirck. We're sorry you are unhappy with what was expressed by Marcus. Our team promises he has your best interest in place and wanted to make sure we do not loos a settlement you have in place. We will have a member reach out to you shortly to make sure any other questions are answered accordingly. Thank you for being a valued Client of Freedom Debt Relief.
Reviewed Oct. 21, 2019
I went with Freedom and thus far, their service has been satisfying. I usually have problems with my computer that runs too slow and so I usually may phone calls. Freedom's reps have been very helpful. Even when I’ve had to do things over the computer on the dashboard, they’ve been able to help me and guide me through the steps.
I would like there to be more communication before Freedom has a settlement as there have been times that I've been busy and I won't see my phone. At times, they're negotiating something and I don't find out until two days later. A call would be helpful. Thus far, working with Freedom has helped me a great deal because I was paying a lot of bills and dealing with the worry of having to send payment to every one of those. Even so, since I came on to Freedom's program, I just send that one payment to them.
Rachel, we value your feedback. Our team of specialists is always willing to walk you step by step through the dashboard and make sure that any questions or concerns you have are taken care of. We do our best to communicate once we have any important updates regarding your account. We also encourage you to check in from time to time. We are glad that your feeling relieved now that you just have one payment rather than paying each creditor individually. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 21, 2019
The representatives from Freedom Debt Relief have great personality. But I need to get in touch with them. I received an email from them and they want me to refinance because I’m able to pay the 600 a month. I don’t understand that. I think there are two accounts that they have lowered the amount, Home Depot and I don’t know if they’re working with Synovus right now. They said pay first and then they help me pay the debt. I think they want me to get it all together and make a loan. In that way, I get out of debt faster.
Thank you for your review, Elizabeth. We would like to make sure that you fully understand the process and that you are up to date on your program. Our team is happy to assist in providing you with an overview of your negotiations. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 20, 2019
It took a while for me to realize the sizable debt I had saddled myself with. I just couldn’t juggle anymore. I called FDR for some info, friends of mine had used FDR a few years ago and they were quite happy with them. So far I am very happy with them.
Hi, Linda, we are glad that you made the decision to reach out for the assistance of our program. We are committed to providing you with exceptional service as we work with your creditors to resolve your debt. reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 20, 2019
Already recommend my daughter so she is going to check into Freedom Financial. I am very pleased with how working with you has been so far. I also have another family member that is with you and is very impressed with the help he has received.
Hi, Dianne, we are so pleased to hear that you are satisfied. Also, we greatly appreciate you sharing your positive experience with your friends and family. We look forward to your Graduation Path! reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 20, 2019
I just start in the program. I will give you very review in the next few months. So far so good. I'm getting all the phone calls now. Trying to ignore. I don’t know if is the right thing to do. Just waiting for time to see how the program work.
Hi, Gladys, welcome to our program! Please feel free to share your feedback in the next few months as you mentioned. Creditor phone calls are common during the beginning of the program. However, we are confident that you will be pleased once we obtain settlements for you and the calls slow down or stop. In the meantime, feel free to reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 20, 2019
As instructed I stopped my automatic payments from the creditors listed on my Freedom account. However I still get calls from some creditors looking for a payment. Should I disregard those calls. Other than that issue I am completely satisfied with my Freedom account and all the interactions that go along with it.
Hello, Peter, thank you for your feedback. Creditors may still make attempts to call even though you are enrolled in our program. Correct, you may disregard their calls. Once we are able to reach settlements ane begin directing payments to your creditors, the calls should slow down or stop. We are pleased to hear that you are satisfied with our service. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 20, 2019
Customer service is great and will really make you feel “relieved” after talking to them. They will guide you through the whole process. Never fails to contact you for updates and most of all, when they send me my progress report, I feel like a big load is being taken off my back. I wish I have known about them a long time ago... My financial situation would have been better then. Thank you for the help!
Bernadette, thank you for leaving us such stunning feedback about our Client Services team! We take pride in providing world-class customer service to our clients. We look forward to your continued success, and if you need assistance please reach out to Client Services at 1-800-655-6303.
Reviewed Oct. 20, 2019
If you’re going to tell someone they can’t skip a payment get your stories straight. Was flat out lied to about why TWICE. I had a serious medical situation happen and your company wouldn’t even work with me. No compassion at all!
We're sorry to hear, Ms. Carter, about your disappointments in our program. We understand our clients will experience life situations that directly impact their finances; even while enrolled in our program. As your advocates, we are responsible for educating our clients on how their Graduation Paths are impacted when deposit modifications are made. However, we'd like an opportunity to view the details of your account with you to see if there are any other options available at this time. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief as a guide to financial freedom.
Reviewed Oct. 20, 2019
After I got served, I called FDR and they transferred me to NLLG. I got instructions what to do, they were very punctual! They got me my poa paperwork and let me know what to do and to act fast and I did.
Hi, Amy, we appreciate you sharing your experience with us. NLLG legal service assists in resolving accounts to their best ability, so we are pleased to hear that they worked fast. Please stay in touch with us for any future assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 20, 2019
Freedom Debt Relief already settled 2 out of my 3 accounts. The third one is larger, so it’s gonna take a while because my fund needs to build up. I wish I could contribute more but I’m still trying to find a full-time job. So, from a financial hardship standpoint, it keeps getting worse. My credit score was 580 in the last time I checked, and it's painful for me to see it since I’m used to having a strong credit score. But it is what it is. Working with Freedom is certainly better than filing bankruptcy. When I signed up with them, it went really well and I was very happy with it in terms of the process, how they communicate, and how I’m able to respond and do what I need to do with each account as they go through the settlement process. So, it’s working well.
Hi, Chris, thank you for your feedback. We appreciate your patience in settling your remaining account as we allow funds to accumulate. We wish you the best in your job search, and we are here to assist you during the process of resolving your debt. Please stay in touch and track the progress of your negotiations on your client dashboard at www.fdrclient.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 20, 2019
I searched and shopped around for debt relief companies, then I enrolled with Freedom. I liked my initial talk with their customer service rep and he walked me through the process. Signing up went smoothly and I didn’t have any issues except for I wish the lagging between the accounts and stuff was quicker. Other than that, the payment plan I was provided was very convenient and everything is going well so far.
Hello, Jennifer, thank you for your comments. It is our pleasure to make the enrollment process simple and efficient. It's also great to hear how your monthly deposit is working out well with your finances. We do our best to set our clients up for success! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 20, 2019
When I was still starting with them, I still got a lot of phone calls that were harassing me. But that's part of it until everything gets a rolling. It has worked real good with Freedom Debt Relief. They were the first one who has ever called me and I'm really happy with them. The payment was just a little high. I struggled twice and I’ve missed it, but they worked with me and let me come right back.
Hello, Richard, we value your feedback. Thank you for your patience at the beginning of your program, and we hope that you are no longer receiving creditor phone calls. We appreciate you communicating with our team when you were unable to make your monthly deposit amount, and we do our best to accommodate. Our team looks forward to assisting in settling your remaining accounts. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 20, 2019
We’ve heard a lot about Freedom Debt Relief. We also read up about them before we enrolled into their program and their reputation just stood out. Their service has been wonderful. Every time we have a question, we call and they answered everything very well. I’ve enjoyed the experience. We’ve been in the program since January of this year and it has tremendously helped us. We’re getting everything situated where we know now that we’re not gonna get no credit cards again because we know if we can’t buy it outright, we don’t need it. I just wish they'd let us know where things are going or how far we are with our debts even if it’s just through email. I had to call and find out two or three times, besides looking at the dashboard.
Hi, Marilyn, We commend you for doing your research prior to enrolling, and feeling confident in our ability to negotiate your debt. We are pleased to hear about your positive experience thus far, and we look forward to your Graduation Path! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 20, 2019
I always paid my bills on time regardless of how hard it was, but it was not where I wanted to be. The Freedom Debt Relief rep reassured me that going with them was the right thing to do and really gave me a good feeling. The amount of money that my creditors lent to me went up from when I first decided to turn it over to Freedom Debt Relief which was scary, but they told me to change my phone number and address and let them do everything. In the beginning, I might have had a few calls from my creditors and I explained what I was doing and most of them understood. Then, I would let Freedom Debt Relief know that I got a call and they would handle it and reassure me that everything was okay. They've also been very helpful anytime I have a question.
Freedom Debt Relief worked with a payment plan that they knew I could afford and it was very reasonable. Plus, I had no idea that they were gonna renegotiate and take the debt down quite a bit. I'm on the right track and I'm almost done paying my debt off. Pretty soon, the money I'm putting towards paying those bills down will come back to me again. I just have what I need as far as a debit card and one credit card and the rest are gone.
Hi, Deborah, we are glad that you felt relief from creditor contact and have had a positive experience in our program. We will continue to assist you while reaching the best settlements possible with your creditors. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 20, 2019
I had a lot of credit card debt. And because I couldn’t really pay it down quickly, it just seemed to just explode with all of the interest rate. I was getting to the point where my income couldn’t hardly even pay the minimum payments on it. So, I talked to Freedom Debt Relief to help with that, and they did. I’ve seen their commercials on TV. I looked them up and found that they had a good rating so I went with them.
One of the people that I talked to was Travis. He answered all of my questions. He seemed to know what he was talking about. He was nice and sympathetic. We discussed the amount of money that they were gonna take out, and they did that every month. And I had the money in there so it worked out well. The only thing I wasn’t really that happy about is the amount of their fees. And I know that they’re in this to make money, and they could’ve gotten a much better settlement than I could’ve, and they know what they’re doing. So, I realize I’m paying for the service. But what’s happening is my debt, where I was repaying them $28,000, they’re charging on those $20,000 fees. I had $6,000 in my account, that account that I have, that dedicated account for Freedom Debt Relief. When they did the payoff, and I got the loan and they paid everything off, Freedom Debt Relief took all but $53 of that in their fees. So, I wasn’t happy about that. That’s a lot.
And they’re charging 22% interest, which I think is outrageous. It really wasn’t made clear to me that they were gonna charge all that money. What they told me was, unless there was fine print that I didn’t read or something. But I know that they’re getting the results that I couldn’t get on my own. They did help, and in four years, I’m going to be totally free of that debt. And I’m grateful for that. I just think that they need to be a little more upfront with what the fees are going to be and how that’s going to affect everything. Because I don’t think they did a very good job in that respect.
I’m 70 years old and I’m hoping that I’ll still be able to work for the next four years so I can pay this off. The girl that I spoke with suggested that I give them a call in about six months to see if they would lower my interest rate and it could lower the payment. And if they don’t wanna do that, I’m gonna look into getting a personal loan. Because 22% is a lot for a loan, and I had good credit. So, hopefully, I will be able to get a loan that I can pay off. And again, this is not the tax relief program, this is loan program. I had the occasion to call there once or twice about something, and everyone I spoke to was very nice and very helpful. So, I was very happy with their service.
Hello, Barbara, we appreciate you sharing your story. We are glad that you and Travis had such a positive conversation, and that you felt comfortable enrolling in our program. We understand that you find the settlement fee to be higher than you would have liked. However, we encourage our clients to view the big picture of their program and understand that even with the fee percent, you are still saving money this route vs paying the creditors directly with their high-interest rates. Also, the program allows you to be debt-free in a much shorter time frame. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 20, 2019
I had three credit cards, and my interest was so high on them, I just couldn’t get ahead. I happened to see information for Freedom Debt Relief and thought maybe I would try them to see if I could get these credit cards paid off. The consultant explained everything -- what would happen and how it would happen. They were courteous and very explanatory. I was able to handle the payment, and they’ve already settled two credit cards and I have one left.
Thank you for providing your feedback, Carol. Many of our clients feel like paying off debt is a longer than needed process due to the high-interest rates. We are pleased to provide great savings through a debt settlement service. Congratulations on your settlements! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 19, 2019
FDR offers a very straightforward approach to debt resolution. I stuck with it and in 13 months - that’s all - my debts were paid, and I had a financial track to follow. Consolidation Plus, a sister of FDR, paid my debts and offered me a wonderful opportunity to manage my debts. I couldn’t be happier.
Hi, Allison, thank you kindly for your review. We are excited to hear that our negotiations team was able to settle your accounts within only 13 months! We wish you the best with a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 19, 2019
I received my first settlement and I couldn’t be more pleased. FDR saved me a little more than half which was outstanding in my opinion. Everyone I have dealt with has been very professional and very understanding of my situation. I would recommend FDR to anyone that feels they just can’t handle it on their own!!!
Thank you, Belinda, for being one of our valued clients and sharing your excitement about your first settlement! We are also glad that you are satisfied with the program savings as well. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 19, 2019
Hunter was professional and knowledgeable. He made things easy to understand and gave the information I needed to make an informed decision. Saving $200 each month my consolidating has helped me to be less stress over my money. It’s the best thing I ever done.
We're glad to hear you've had a great experience with your Debt Consultant, Lorraine! Our clients are our top priority and we want to make sure you feel as comfortable as possible in our program. We look forward to your continued success and if you need anything, please feel free to reach out to our awesome Client Services team at 1-800-655-6303.
Reviewed Oct. 19, 2019
Glad I made the decision to contact FDR. Great customer service and very specific about the services they offer and the process. Can’t wait to complete my program. At first I felt nervous about my situation but after the first call I feel that peace of mind.
Hi, Sephora, we are glad to have you a part of your program. We are pleased to hear that after your first conversation with our client services specialist, you now have peace of mind. We will continue to provide the support and reassurance you need. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 19, 2019
I am pleased with the work that Freedom Debt Relief is doing for me. I had three debts and am now down to one. Hopefully I will have that taken care of in the next few months and what a relief that will be!
Thank you for sharing your experience, Jaqueline. We look forward to resolving your last account so you can then be debt-free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 19, 2019
Jaramey was so helpful. I wish I could talk with him each time I had a question or concern. Thank you so much for all of your help. You should be proud of the work and dedication that he has for his job. Thank you again.
Hi, Heidi, Thank you for providing positive recognition for one of our Debt Consultants. We appreciate your feedback, and we look forward to your success in our program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 19, 2019
Glad we called Freedom, they were able to help us, but it would have been very helpful if they had given us more options in the very beginning of this process. Those additional options would have saved us money, heartache, and time.
Thank you for taking the time to provide your feedback, Harriet. Our team explains the debt settlement program from the beginning, and we would provide the client with alternative debt resolution options in the case that we or the client felt that debt settlement was not best for them. Overall, we are glad to hear that we have assisted you in resolving your debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 19, 2019
When I joined this program I believe in April of 2019 the person I spoke to at the beginning was Sherry ** and everything that she explained to me about this program and how it would from beginning to end is going exactly how she she explained the program to me. I am very happy with the program and very confident that I will be debt free in the near future. Thank you Sherry **.
Hi, Jose, thank you for sharing your program experience thus far. We do our best to ensure that the program is outlined from the beginning so that our clients feel comfortable throughout the process. Please let us know how we can continue to support you throughout your journey to be debt-free. reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 19, 2019
I was making a call to another company but somehow Freedom Debt Relief answered the call. I saw a number, dialed it and they were the ones that came up. I was in a situation where I needed to consolidate. The reps were very easy to talk to. When I spoke to the first person that day when I connected on the line, they explained everything very clearly, politely, and informed me of what was ahead of me. I decided to go along with them because of the way they directed me, and so far, I'm comfortable with them. I really don't understand how to get in the computer and do certain things but they took the time out to work with me, to show me how and what to do. And if I had a problem, they gave me a backup number to call them to get further assistance. The're very helpful and reliable.
I feel good because the phone calls have stopped. There are still a few that come in, and when they do, I just tell them this is what I'm doing. So I'm not stressed out the way I was before. I was really stressed out before I got in contact with Freedom because I was doing minimum payment but nothing was going anywhere. My credit score is not dropping anymore because whatever offer Freedom made to the different people that I owe, it stopped whatever was going on with my credit score. I'm very satisfied. If anyone got themselves in any trouble like I did and don't know what to do, they should call Freedom and connect to it because they really stand up on their word. They're highly recommended.
Thank you for your review, Hyacinth. We are glad to hear that you are having a positive experience in our program! We provide multiple ways for our clients to follow their program progress and communicate with our dedicated team, and we appreciate you calling in for updates and staying involved with your progress. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 19, 2019
Signing up with Freedom Debt was not difficult at all. Thus far, I like the ease of being able to work with them. I would like a lower payment plan if possible but still, everything's been going okay.
Hello, Scott, we value your feedback. We structure the monthly deposit to be less than what our clients would pay their creditors directly. However, if your financial situation changes and it becomes difficult, we are here to assist in making changes if possible. We're glad to hear that you are overall satisfied with the program! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 19, 2019
FDR's reps have always been helpful and upbeat. In the very beginning, I worked with the same gentleman. Since I took the option in LLG attorney, I then started dealing with other people. There was a lot of time in between, waiting for the funds to build up and waiting for the settlement offer. At this point, I've gotten all my settlements and my program is finishing up. Everything went smoothly. I recommend Freedom.
Steven, thank you for taking the time to leave us such kind words! We take pride in providing world-class customer service to our clients and we are pleased to be apart of your success. Please contact our Client Services team at 1-800-655-6303 if you have further questions. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 19, 2019
Every time I called Freedom Debt Relief, they've been very helpful and have solved the problem I called about. They let me know whenever somebody has been paid off and they've closed out about five accounts. Most of them do what they said they were gonna do and things have been going much smoother and quicker than I thought it would. The only problem I had was when the lawyer messed up and didn't handle a crossover. So, the creditor went in one of my bank accounts and took the money. That caused a little hardship, but other than that, FDR is good about what they do. I have recommended them to some of my friends.
Hi, Treva, we appreciate your sharing your experience. We do our best to provide you with account updates, and we would like to thank you for your dedication while working with us to resolve your debts. We regret to hear about the concern mentioned, as we understand that some creditors have more aggressive approaches to attempt to collect a debt. If you ever need assistance please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 19, 2019
I got credit card problems and I needed to do something. Freedom asked me what I could do and I told them, and they said that was fine. I told them what would work for me and they agreed with it. They were awesome. I was very comfortable working with them. I hardly ever talk to them. But they'll text me and I'll text back yes if I wanted something approved. I have not had any problems, so everything's fine. I would recommend them. Now, I don't have a credit that's calling me.
Hi, Mandy, We are pleased to hear that our program was the best fit for you! Our text communications are convenient, as we want to share settlement opportunities with clients right away. We look forward to negotiating the remainder of your enrolled accounts. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 19, 2019
I made a decision to find a debt relief company, then I went online, and my decision was to go with Freedom Debt Relief. Whenever I had a question, I call the consultants and they seem to answer my questions. The payment plan seems reasonable too. It would be nice to pay the bills faster but there isn't any way to do that at this point. I've been with Freedom for about a year already and while there’s been a little bit of stress, there's been a little less agonizing phone calls.
Hi, Jeffrey, we appreciate your feedback. Our knowledgable team is always pleased to assist you with your questions and concerns. We are glad to hear that your monthly payment works well with your income, and that you are moving forward towards a debt-free future. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Oct. 19, 2019
All of them at Freedom Debt Relief have been extremely professional. They had a lot of information, and they provided me with everything. If I had questions, they answered them. If I called back and didn't understand something, I could always call back, and they were able to help me. They knew what they were doing. I went with them because I saw a commercial on TV and I wasn't familiar with any other debt settlement companies. They consolidate my credit card debt which I needed to get handled, and then they do most of the managing and the negotiation with the creditor. I have two more years to complete the program. Compared to what I was paying before, they made my life a little bit more manageable.
Hello, Sophia, we appreciate your review. Our team is glad that you are confident in our ability to negotiate your debt and provide you with savings! You're now a step closer towards a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 18, 2019
Freedom Debt's rep explained everything to me really well. I went with them for what I owed on my credit card and they took what I owed into a payment plan for which I have a certain amount taken out every month. That amount goes towards what I owe. Thus far, they have taken care of half of my debt. When they set up my payment plan they did the days that were good for me, particularly when I get my social security. The payment automatically comes out which makes things a lot easier. I've gotten very good service from FDR thus far. I had a lot of medical bills and I couldn't pay my credit cards. They helped me with that. I was able to live.
Thank you, Barbara, for sharing your experience in our program. Congratulations on resolving half of your debt! Our negotiators will continue to assist to their best abilities, and we look forward to your Graduation Path. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 18, 2019
I will recommend to anyone that's way beyond their means like I was. I've always paid my bills on time, I made payments of would I could was getting a little behind on the interests. So I looked for help checked several org. & companies til I checked on them (The FDR team). I've two negotiations going on and they're working on a third, I can sleep, no creditors calling me day & night, letters of pressuring me for payments that I couldn't afford and the main thing is they've saved me a lot of money from the interests & time. I already have a love one on the program and they love it, less stress. Thanks so much (Freedom Debt Relief) true to heart!!!
Hi, Linda, thank you for your honest feedback. We are glad to hear that after researching several companies, you have chosen to enroll with Freedom Debt Relief. Congratulations on your settlements! It is our pleasure to assist you, and please reach out anytime you have questions or would like an update on your program. You can continue to track your program on your Client Dashboard at www.fdrclient.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 18, 2019
I spoke with Jerome ** and he was most helpful in addressing my questions. However your people have been trying to pay off my last credit card for about a month now with no success. I was asked to call the credit card company, U S Bank, and they told me I could pay off the settlement amount right then over the phone and that Freedom Debt Relief had all the info needed to do the same; yet the settlement has not been paid off. Sufficient funds are in your bank. I'm just a little confused and hope this glitch gets cleared up soon and I become debt free. Thanks in advance for your help.
Thank you for voicing your concerns with us, Mr. Popeney. We apologize for any frustrations caused on our end. We would like the opportunity to review the details of the mentioned settlement with you in an attempt to resolve the balance. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 18, 2019
Mr. Adam ** was my representative for your company and he put me at ease with all my concerns about entering the debt relief program. He was very patient and courteous and I know you must consider him a great asset with your company. Thank you for all your help now and in the future.
Hi, Barbara, we are pleased to hear about your positive interaction with Adam, one of our Debt Consultants. We look forward to working with you and resolving your debts. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 18, 2019
I recently became a customer at Freedom Debt Relief and I am very happy with our progress so far. I found that Freedom have outstanding implementation plan for each customer. They thought of everything going through the debt process which made easier for me not having to do this alone.
Hello, Errol! Thank you for your spectacular feedback! Our greatest accomplishment is assisting our clients in becoming debt-free and we are here for you every step of the way. Our talented Client Services team is here seven days a week and can be reached at 1-800-655-6303 if you have any questions.
Reviewed Oct. 18, 2019
I have found that your company was easy and VERY helpful. Everyone I talked to were very helpful and knowledgeable. I found that every time I had a question they would answer it right away and so that I could understand it. I am extremely pleased. Thank you so much.
Hello, Alicia! Thank you for taking the time to provide us this amazing feedback. We value our clients and want to make sure our customer service is excellent every time you call in! We will be here for you every step of the way and remember if you need assistance, you can reach out to our Client Services team seven days a week at 1-800-655-6303.
Reviewed Oct. 18, 2019
Staying ahead of it all. Repair my credit record for my self worth - could have walk away at this time in life (72) but stayed the course to make it. I am thankful for this program and how FDR is there for me.
We will be here every step of the way for you, Thomas! We truly value our clients and will secure the best settlements for you. As we continue down your road of success to becoming debt-free, please reach out to our awesome Client Services team at 1-800-655-6303 if you need assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 18, 2019
Freedom Debt Relief has been such a help to me as I work to get out debt. They are professional and proactive in helping me through this process. I have truly felt such a relief having them on my side!! I enrolled in June and already have my first settlement. They make it easy with their detailed step-by-step instructions through this process. I would highly recommend Freedom Debt Relief!
Greetings, Kimberly! Congratulations on your first settlement, and here's to more! We are excited to hear such positive feedback. As we continue your successful program, do not hesitate to reach out to our amazing Client Services team at 1-800-655-6303.
Reviewed Oct. 18, 2019
Before I decided to use FDR I was considering bankruptcy to help me get out of debt. I was scammed and had unfortunate financial situations and I was getting way stressed. I no longer feel stressed and I am glad I chose FDR.
We are glad you chose us to be your partner guiding you to financial freedom, Daisy! We are pleased to hear you decided to go our route as we ensure securing the best possible settlements for our clients. We look forward to your continued success in the program! Please contact Client Services at 1-800-655-6303 if you need further assistance regarding your account.
Reviewed Oct. 18, 2019
I lost my job. FDR has lowered my payments for a few months. I am very pleased that they have done this. This will surely help me. Hopefully, I get back on my feet soon. Very appreciative that they were so helpful.
Sharon, thank you for taking the time to leave us a review! We truly care about our clients and we're glad you were assisted with your deposits to relieve financial stress from you. As we continue your journey to being debt-free, continue to check your Client Dashboard at www.fdrclient.com.
Reviewed Oct. 18, 2019
We are so grateful for Freedom Debt Relief. They helped us so much. We were in so much debt do to things that were out of our control. They help us save so much and I would definitely recommend them to anyone thinking about filing bankruptcy. I have always believed in paying my debt off and FDR helped me do that and now my credit score is the highest it has been in a very long time. I don’t know what we would have done without them. We have literally like 12 credit cards maxed out and a loan that needed to be paid off, now you have to be committed to the process of paying the payments every month, it was a little rough at time but we just stuck with it and now everything is paid off! Ty FDR!
We are excited to hear such great news, Tracey! Congratulations on sticking through the program and paying off your debt! If you need further assistance, please contact our Client Services team at 1-800-655-6303.
Reviewed Oct. 18, 2019
So far is has been pretty easy, everyone that I have been in contact with have been very helpful. The only negative about this whole process is the creditors calling. I have never not paid buy accounts on time and they have been calling non stop this week
Thank you kindly for your feedback, Deborah. We understand how the creditor calls are inconvenient. However, we do our best to provide our clients with suggestions to reduce the amount of creditor contact. We are pleased to hear that you feel the program has overall been helpful for you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 18, 2019
I have only been with FDR for a month and so far the experience I have had with them has been a positive one. I am pleased with their performance so far. I would recommend them to others who find themselves in the same situation I have found myself in.
Thank you for the great review, Allan! We are glad that your experience with Freedom Debt Relief has been so positive. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 18, 2019
Good experience. Would recommend to anyone. Big help on relieving my debt. Personnel were very helpful every time I called even when I needed to change the amount of my deposits. I was not hounded by creditors after I signed up with them.
Hi, Rosella, we are pleased to hear about your positive experience in our program! We are also glad that we were able to assist you with deposit modifications. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 18, 2019
I did not stay on the phone to leave a review after hanging up with whoever I spoke to but it's only because I was upset with what I was being told. HOWEVER, the rep was awesome and very polite and did his job properly - even when I wasn't the nicest. So I apologize for that and just wanted to say that the last rep I spoke with did his job very professionally and handled the call well.
Ciara, thank you for such kind feedback on the advocate you spoke with! We will make sure this information is relayed. If you need any assistance, please feel free to contact our Client Services department at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 18, 2019
When I have a question or Concern and I Call I always speak to someone that is so Professional. I am treated with Respect. To me that is so important. Thank You for that. People who have concerns feel upset enough about their situation and when they are spoke to with Respect and reassurance that means a lot.
Reviewed Oct. 18, 2019
Excellent debt settlement. Everything is going smoothly as explained to me at the beginning of the program. Creditor called me at least 3 times per day. I would answer once per week because creditor asked the same questions every time. Asking if my address, phone and all contact information on me is the same.
Thank you, John, for taking the time to leave a review. Congratulations on your settlements! We look forward to your continual success in the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 18, 2019
Freedom Debt Relief's people are always wonderful with me. I'm impressed with their knowledge, and if they didn’t have an answer to a question right then and there, they promptly researched it. I also like that they have the option to have lawyers in case you need them. I'm about two-thirds into the program, and though I still get letters, I don’t get as many calls. The fees are a little high, but it's a great program and it helps negotiate my debt down. I’m very satisfied with Freedom, and I already have recommended them.
Thank you, Tricia, for sharing your positive review. We are pleased to know that you are satisfied with our services, and we look forward to your future progress in the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 18, 2019
When I talked to Freedom Debt's welcoming teem, I found that they were a lot more knowledgeable and they were able to help me a lot better than some of the other companies I looked at. I went with them and Todd, the rep whom I worked with, was outstanding. He told me what to do and how to do those things. He was very professional. Freedom worked with me on my payment schedule. They laid out the process and the payments based on the two days I get my checks. Now, I'm almost finished with their program and they've negotiated with the eight companies I was dealing with. We've gotten all the settlements just about done. Being with Freedom has cut down on all the annoying phone calls.
Hi Rudy, thank you for sharing your positive experience! We are glad that you are feeling confident in our program, and that the creditor direct communication has slowed down to give you some relief. It's exciting to see that you are almost completed resolving your remaining accounts! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 18, 2019
When I lost my full-time job, I was stuck with a bunch of stupid credit cards. I looked up Freedom Debt Relief and I saw a lot of good stuff about them and they had really good ratings. The person I spoke with was very sweet. I have a hard time understanding things. When you get older, you have a hard time with technical stuff. But my consultant did a really good job. If I had any questions, I could call her. And if she couldn’t call me back, she would put me through another person right away. Everybody has been really nice and I always get really good answers. My payment plan is perfect right now and hopefully, one day, I could increase it.
We cannot thank you enough for sharing this with us, Kim! We understand this can be a tough subject to speak about and our goal is for every client to be comfortable in our program. Thank you for allowing us to be your partner on your journey to a debt-free future. If you need further assistance regarding your program, please reach out to our Client Services team at 1-800-655-6303.
Reviewed Oct. 18, 2019
Freedom Debt Relief seems to be going good. Signing up was easy and the consultant was okay. The payment plan is a little high, but we’re making it so far.
Hello, Mrs. Odom, we appreciate your feedback. It sounds like your enrollment process went really smoothly! If you ever face difficulty with your monthly deposit amount, please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com to see if we can make any changes to better suit your finances. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 18, 2019
I came across Freedom Debt Relief through Credit Karma. Things that can help you get your debts paid down or clear your debts with short-term things. And I called them on the phone to see what they were about. So far, I’ve had a great experience with them. They’ve been upfront and kept me in the loop of things. And when they needed things, they would contact me. We would talk and discuss what we were going through. The consumer help was very helpful. I got everything paid off and they consolidated everything for me. I’m just waiting to see what my outcome of this is gonna be so far because I haven’t heard anything further than that they paid them. I don’t know if everything went through and I don’t have any idea of what’s going on to this point. But I’ll recommend them.
Thank you for your review, Robert. We do our best to be transparent and ensure that our clients understand the details of the program. We would like to ensure that you are up to date on the current status of your enrolled accounts. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 18, 2019
It has been really great working with Freedom Debt Relief. The only issue I had was with the Discover Card because they were underhanded with what they did. The lady who was taking care of that had me do some paperwork immediately and I only had three days over the weekend to sign and send it in. So, that one was bad, and I would like to see some of the negotiations go a little bit better. They said the program would be done in four years, but I'm looking at the timeline, and it's more like five years. I'm just finishing my first year in November, and I'm looking to get my debt cleared and have some money again.
Hi, Todd, we appreciate your comments, thank you. We are glad that one of our specialist was able to assist with your Discover card promptly. Our negotiators will do their best to provide great settlements for your remaining accounts. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 17, 2019
I called for assistance when one of my creditors tried to do an "end run" by selling my debt to another party. They sent me a letter to tell me they had done so, but neglected to tell Freedom Debt Relief they had done so. FDR then thought this was a new debt to be added to my list. I called to explain my end of it, and Canan was able to help me relax and be assured things were going to be just fine.
Hello, Marilyn, We appreciate you taking the time to share your experience. Although creditors may send some accounts to collections, we do our best to keep your accounts up to date as these changes come about. Thank you for being in touch, and notifying us about the collection notice you had received. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 17, 2019
Just a week ago, one of my accounts was negotiated. I did not think it would be so fast. I just started about 3 months ago. I am beyond impressed with this company. I am glad I signed up when I did! Thank you!
Congratulations on your first settlement, Noe! Our negotiations team works diligently to secure the best settlements possible for our clients. We cannot thank you enough for sharing your positive experience with our company! We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 if you have questions regarding your account.
Reviewed Oct. 17, 2019
I have been very happy with the way my debt has been handled. It is such a relief, the worry and stress has been relieved, a weight has been lifted off these "old" shoulders. I will highly recommend Debt Relief to my family and friends.
Hi, Bonnie, we are glad to assist in taking the weight off of our client's shoulders. We anticipate your program's success! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 17, 2019
Before I enrolled in the Freedom Debt Relief Plan, I felt as if I was spinning my wheels trying to make ends meet on a fixed income. Four years ago I started receiving my Social Security checks, and all of a sudden it seemed, I did not have enough money to make ends meet. With Freedom Debt's assistance, I learned how to handle the phone calls requesting money be paid. They have so many beneficial training sessions on how to pay your bills, etc. It really did help to read other people's Testimonials, so you knew you are not in this alone.
Thank you, Marilyn, for sharing your personal experience. Our program has assisted many others who are also on a fixed income, by providing manageable payment options. We are glad to hear that you have also learned helpful tips throughout the program's progress. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 17, 2019
My experience with FREEDOM DEBT RELIEF has been positive. They have been very helpful when I have had questions. Making this decision to handle my debt in this way was very difficult for and they have been excellent in working with me and offering advice.
Thank you, Barbara, for your kind words. We appreciate you trusting Freedom Debt Relief to assist in resolving your debt. Please keep us informed on how we can continue to provide you with the support you need. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 17, 2019
Very positive experience. Feeling much better about the future. I felt I was under water, and I’ve always had terrific credit. No one signs up for hardships/divorce, but the financial effects can be devastating. I appreciate all the education and help and can’t recommend enough. Thank you!
Pat, thank you for taking the time to leave us a review! Our goal is to make sure our clients feel comfortable in our program as we know this can be a sensitive subject. We're excited to continue this journey with you! Please reach out to Client Services at 1-800-655-6303 if you need assistance regarding your account.
Reviewed Oct. 17, 2019
I just checked my bank and Capital One payment came out, I thought y'all was going to take care of it. Y'all are the reason I choose y'all because you said you were going to take care of things. When are you going to take care of things.
Dear Lona,
We are sorry to hear that you are very upset about the creditor taking out your auto payment. We want to make sure that you have canceled all auto payments with all your creditors as Freedom Debt Relief has no control in that situation but we can provide details on how to go about that. We will have a member of our team reach out to you to make sure all your questions and concerns have been addressed. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 17, 2019
You told me everything I needed to know, thank you. Everyone is very kind a helpful every time I call with a question. I look forward to paying off all my credit cards and with your help it is going very well and less stress than doing it myself.
Gail, we are pleased to hear your experience with our program! Thank you for taking the time to leave us a review. Our Client Services team is here seven days a week at 1-800-655-6303 to assist you with any further questions you have regarding your program.
Reviewed Oct. 17, 2019
Name of the company literally meant oeace of mind to me. Professionals, friendly, knowledgeable people. It’s been two month, one account has been settled. So far, so good. From the first phone call, I felt like release, problem solved, I was in debt for 20 years, hopefully in 2 years I am going to be debt free.
Hello, Susanna! Congratulations on your first settlement! We look forward to your continued success throughout our program. Please reach out to Client Services at 1-800-655-6303 if you have further questions regarding your accounts.
Reviewed Oct. 17, 2019
I have gotten wrong information 50 % of the time. Have to call back multiple times. My latest one was I asked about the law here group doing the work on a settlement did I still have to pay the percentage. I was told and in writing that I would not then I saw the fee. Talked to a different rep and was told the opposite. Please get your story straight. Sorry I can’t find the email that I was sent but I thought her name was Amanda.
Dear Michael,
We are sorry to hear that your experience with questions or concerns regarding your account has been less than satisfactory. We would like to get more details about your experience. A specialist from our team will be reaching out to you to address your concerns.
Reviewed Oct. 17, 2019
So far they're doing great, only one client at this time. They respond quickly and let you know what they're doing for me. They have already started negotiations on my behalf. I would recommend to other people. Looking forward to more good work.
Congratulations on your first settlement, Michael! We look forward to negotiating your other accounts and securing the best settlement percentage possible for you. Our Client Services team is here seven days a week to assist you at 1-800-655-6303. Thank you for choosing Freedom Debt Relief to be your partner on your debt-free journey!
Reviewed Oct. 17, 2019
I Had my 1st debt settlement that reduced a $16k debt to $6k! ...Off to a great start with Freedom! It took me 20 years to rack up over $50k in debt and At this rate, I'll reach my goal of financial freedom in just over 2 years. Let's keep the momentum going Freedom!
Dear Michael,
Our negotiations team works hard to secure the best settlements possible for our clients. We are ecstatic to hear you are pleased with your first settlement! Continue to track your program progress on your Client Dashboard at www.fdrclient.com.
Reviewed Oct. 17, 2019
They are very greedy. The client doesn't come first. I was sued five times because they don't negotiate or even tell your creditors they're helping you. They stopped negotiating but never told us. Stay away from them. I could have lost a lot. The money they save you goes into their pockets.
Hello Elizabeth,
We are not blaming you at all. We are here to help you and provide a positive experience throughout your debt-free journey. We will have a member of our team reach out to you again to discuss more in detail about your review. We appreciate your time.
Reviewed Oct. 17, 2019
Slightly confused, feeling relief, seeing a brighter future. The associate I first spoke to, was very helpful, and explained the program completely. I would, and I will recommend this program to any friend or family member who finds themselves in a bind.
Hello, Edward! We are glad to hear you are feeling relieved and seeing a brighter financial future. Our goal is to have our clients feel comfortable in our program, and to know we are here for you every step of the way! If you have further questions, please do not hesitate to reach out to our Client Services team at 1-800-655-6303.
Reviewed Oct. 17, 2019
I would like to thank you for being available when I requested information for my cases. It was very helpful all the assistance I was provided with. It was easy to navigate all the process and obtain answers to my questions. I would definitely recommend a friend in need to you. Thank you.
Hello, Ivan, thank you kindly for your feedback. It is important to us that our clients have the support they need. We are pleased to hear that you would recommend our services to a friend. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”
Reviewed Oct. 17, 2019
FDR was prompt, courteous and efficient in the way the dealt with my creditors. All my questions were answered in a kind and knowledgeable manner. This was a very difficult decision for me to make but they made the process easy to understand and implement.
We value your feedback, Karen. We understand that making the decision to seek assistance to resolve debt may be difficult, however we are glad that you chose to allow us to assist you. We look forward to your Graduation Path! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 17, 2019
Freedom Debt Relief was the first one to call me and discuss what I was looking for. The debt consultants I worked with were really good. They explained to me everything that was gonna happen and made me feel comfortable as to the service they could provide and help me with my debt problem. They gave me a timeframe, and there were updates. And at this point, I’m not dealing with Freedom anymore. I completed it already, and I was transferred over to another service that I’m dealing with now. They finally worked with Freedom and they paid off everything early. And so, I’m paying them now, but they took care of everything.
Hi, Jessie, thank you for sharing your experience in our program. It's great to hear that our sister company consolidation plus was able to assist in accelerating the process of paying off your debt. Congratulations on resolving your accounts, and we wish you the best in your financial future! Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 17, 2019
I liked how Freedom Debt Relief went in detail, explaining everything to me when I first started. I called my rep several times with questions, and he answered all of those and was very polite about it. I got the service because of my credit cards and doctor bills, and working with FDR took pressure off of me. The service is great, and I would recommend it.
Hi, Vickie, thank you for your review. We are pleased to hear that the program was thoroughly explained during the enrollment process, and that all of your questions were answered. Please feel free to reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 17, 2019
I had some credit cards that had gotten high, and it was getting hard to handle them. I called Freedom Debt Relief and it sounded good. The gentleman made everything seem like they could get things done for me. He was so kind and explained everything. So far, it has worked out pretty good. He usually pays one payment around the first month, and then another payment later in the month. That's why when our Social Security comes in, we'll take care of it. Now I feel relieved.
Hi, Myra, thank you for taking the time to leave a review. We are glad that the program payment arrangement and schedule work well with your income. We do our best to ensure that we set our clients up for success. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”
Reviewed Oct. 17, 2019
The courtesy of the people that I was talking with made me want to work with Freedom. But the main thing that stood out for me was that they waited to get the payment in my budget range. My debt consultant was very knowledgeable, and he went over everything. I was satisfied with the results that he showed me. The program was great. Freedom Debt Relief is a great company and they could help you. It has gotten me back on track to where I wanted to be and where I should have been.
Hello, George, thank you for your feedback. It is important to us that we set our clients up for success from the beginning of the program with a manageable deposit amount. We are glad to hear about your positive experience with our specialists. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- PO Box 2330
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85002-2330
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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