Freedom Debt Relief Reviews
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About Freedom Debt Relief
Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,961,138 reviews on ConsumerAffairs are verified.
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- 4,961,138 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Oct. 31, 2019
They are great, helpful and answer questions right away. They are there to help anytime you call. Very quick and efficient. I was in a bad place, lost my job and was overwhelmed with debt. They came in and helped worked with me in finding the best solution.
Hello, Fatmire, thank you for your review. We understand that life situations can cause financial burdens, but we are glad that you contacted us for assistance. We look forward to working together in resolving your debt. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 31, 2019
Adjusting payment date and monthly amount. The initial representative that I spoke with was not an understanding person. She was unable to relate to my circumstances. When I requested to opt out of the program, she transferred me to another representative who was really understanding. She worked with situations and I am grateful for it. Thank you. I am guessing that the person that initially spoke with needs more training and definitely a dose of compassion to deal with clients who are trying to resolve their debts. I’m hoping that she gets the proper training before anyone else speak with her and opt out of the program for good. I don’t believe that would be good for business.
Hello, Leger, thank you for your review. We are sorry to hear that you were not pleased with the first individual you spoke with. However, we are glad that another one of our team members was able to handle your request, and everything worked out well. We do have some new team members, and we do coachings for all of our agents to make sure that we are all learning and providing the best client experience as possible. Thank you for your understanding. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 31, 2019
Should have went after the high interest rates first... Not helping me get my loans paid off at all because there is no money left to pay extra on to get them paid off. Not gaining anything on my total debt. If I can't pay some of the loans off there will be no money to get them out and paid off.
We are sorry to hear that you are not satisfied with the results the program has provided. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 31, 2019
Thanks for walking me through this. Karen. I look forward to the day that this is all behind me. I really needed help with what to do with my credit card Debt and I am very thankful to have contacted you.
Karen, our team values your feedback, thank you! We are glad that you reached out to us for assistance, and we are pleased to hear that you feel you are now on a better path towards resolving your debt. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 31, 2019
They help relieve the stress of having credit card debt. Life can be so stressful when your credit cards start out being easy to pay, and if you miss a payment. It's hard to catch up. The people were very helpful. And set my mind at ease.
Hi, Bonnie, we value your feedback, and we understand how life challenges can cause financial hardship. Our team is glad you have decided to seek assistance with resolving your debt, and we look forward to assisting you! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 31, 2019
Freedom Debt Relief has been very helpful. They've explained everything thoroughly and made sure I understood, including what my outcome would be and how long the program would last. I have credit card debt and I want to get out, but I'm on a suspension right now because I'm unemployed. FDR's service has been excellent though.
Hi, Gary, thank you for sharing your feedback. It's great to hear your enrollment process went so smooth, and your Debt Consultant explained the program for you to fully understand. We wish you the best if you are seeking employment, and we are glad that our team is able to assist you in negotiating settlements on your accounts. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 31, 2019
I heard testimonies about Freedom Debt Relief on the TV, and I thought, “Okay, this is gonna be something for me because I was in dire straits big time.” And the gentleman that I spoke with, Patrick, spent time with me and went over everything, and it was a wonderful experience. I recommended the company to my brother, and he’s also a Freedom Debt Relief client. I’ve had good experiences with them and everything is going very well. It's very easy to get in touch with Patrick. I’ve had to call and speak with somebody maybe twice, and it was very quick and easy. Working with Freedom enabled me to do a few things and I’m also a caregiver to my mom, so it’s helped me provide things that she needs.
Reading your review brings us such joy, Shirley! We are happy to hear we were able to not only relieve your debt-related stress but your brothers as well. Our team cannot wait until you have achieved the financial freedom you deserve. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 31, 2019
The consultants at Freedom Debt Relief are great people. They’re always very helpful. This is my second time calling them because everything has always been done online and I understand everything that’s going on. I go into our dashboard a lot and make sure everything’s going okay. And then we were gonna switch over to the other sister company that gives you a loan. The guy that I spoke to was super nice and I never finished giving him the information because it’s so busy, and to get all that stuff around took me too long and I missed the deadline. So, that was my fault. But otherwise, everything’s good and everybody’s been very nice and helpful. I've never had to call in before since everything else has been taken care of. Like I'm worried about this bill this month, but then I look over it and then it’s already been negotiated so I don’t have to worry about it.
Thank you for your glowing review, Tracey! We take pride in knowing we have a highly knowledgeable and friendly team available to assist you on your journey to a debt-free future. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 30, 2019
After I applied online I was very quickly contacted over the phone. The agent was very friendly, knowledgeable, and patient with me. In a matter of an hour I signed the contract, registered on the dashboard and completed the process. I am still new to the program to give a detailed review but so far I am very happy. I am so excited to pay off my credit card debt and build back my credit.
Hello, Henriette, thank you for your feedback. Our Debt Consultants do their best to make the enrollment process simple, so we are pleased to hear that you are satisfied with our service thus far! We look forward to assisting you along your journey towards a better financial future! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 30, 2019
I would recommend Freedom Debt Relief to individuals who are struggling with owing to Creditors regarding credit card debt. In addition, I knew that I was in trouble because my credit card payments were getting higher than my monthly salary. Therefore, I called Freedom Debt Relief for help. Truthfully, I am so glad that I turned to Freedom Debt Relief assistance.
Once I spoke with an agent, he or she assured me, that I did not have to do anything but make an agreement making sure monthly monies were deposited into my account in order to cover enough monies for my debt owed. This is the best part, my creditors have been negotiating by making a settlement. Wow!!! “What a Relief.” Furthermore, now all I have to do now, is to make sure I continue making my monthly payments to Freedom Debt Relief. Moreover, I am pleased throughout this entire process because I did not have to hassle with creditors bothering me with telephone calls. Freedom Debt Relief took care of it all. Thank you, Freedom Debt Relief.
Debra **
Hello, Debra, thank you for taking the time to share your experience! It is our pleasure to provide you with the best service possible! Our team is here to support you along the path to a debt-free future! We are pleased to hear that you find the process simple and that the creditors are no longer bothering you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 30, 2019
Your company ignored Amex and I was sued. Had to step in last second and negotiate since you didn't. Now again, I have another suit I was served with that you neglected to take care of or even notify me. You did nothing. The whole time assuming you're doing your job.
We're sorry to hear you are not satisfied with the program. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 30, 2019
Although not fully out of the storm yet, Freedom Debt Relief program has been giving me the peace of mind I desperately needed! Have not feared legal persecution knowing they are by my side! Very courteous and supportive! They work hard to get you the best payment plans which actually are all taken care of by the established fees you agreed to from the beginning! Still have two years to go but for now, very satisfied!
Hi, Manuel, thank you for your comments. We are pleased to hear that you have peace of mind after joining our program, and we look forward to assisting you during the process of resolving your debt. Our Debt Consultants do their best to establish an affordable monthly deposit that works with your income and allows you to work towards a debt-free future with more ease. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 30, 2019
I had a question about a creditor and the lady I talked to was very knowledgeable and most courteous. I felt more at ease when I talked with her and I think she was genuinely concerned about my questions. I enjoyed my conversation with her also. Great people.
Hi, Greg, thank you so much for sharing your experience! Our team is more than happy to provide you with prompt and friendly service, and we look forward to your forward progress in our program! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 30, 2019
I had absolutely no idea that this company would cause me to have to go to court and have judgments against me. I've done everything they've asked me to do. They don't tell you that "there are some creditors we don't have a good relationship with." (From the representative themself). If I had known that, I would have never let them negotiate the debt. Now I'm faced with garnished wages, judgements, and a lien on my home. I would NEVER trust this company again.
Hello, Kim, thank you for expressing your concern. We are sorry to hear that creditors took legal action in attempts to collect. A member of our team would like the opportunity to discuss your concerns and will be contacting you shortly. Thank you.
Reviewed Oct. 30, 2019
I got myself into some debt in the amount of $20,000 and was paying roughly $600 per month for it. I felt like I was drowning and could not get out of it. I wish I would have just kept up with it and avoided this entire process. Yes, it all sounded great and was less per month but in the end it was not worth the additional stress it caused me. I am now 2 yrs in and have made several attempts to speed up the process by making additional payments but they continue to keep me on track to graduate the program in 2021.
They have an option on their website that says "Make a one-time additional deposit or increase your regular deposit to reach your Graduation Date sooner." I have done this and they are telling me they can't make additional payments because of the way their system operates. I think this is totally unfair. They are making me stay in this horrible state of affairs for what?? I am doing what I can to be done faster and they just want to keep me in the same state. I do not appreciate what they have done and now I am even more stuck than before. Do not do this if you can avoid it. It is not worth it.
Hello, Stacy, we are sorry to hear that you are not satisfied with our program. A member of our team will contact you shortly. Thank you.
Reviewed Oct. 30, 2019
Put me at ease at what I was seeing on the website that I did not understand. There were fields missing from one of the creditors and I did not understand why. She looked it up and helped me understand where it stood.
Thank you for your review, Catharine. It's great that you are utilizing the Client Dashboard to stay up to date on the progress of your negotiations! It's our pleasure to walk you through the website so that you can access all the information you need. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 30, 2019
Creditor filed a claim in court to collect on debt, although it was worrisome for me, the litigation group and guidance from FDR was awesome. The process was painless, resolved, and debt is now in the settled side. Thank you!
Thank you for your review, Olivia. Our legal team does their best to act quickly in the case a creditor takes legal action. We are glad that they were able to make the process as simple as possible, and that your account was resolved. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 30, 2019
We began this journey eight months ago and as of today we now have only two more debts to settle. So far our experience has been very good and we look forward to seeing our debts paid off within 2/3 years instead of four. Thank you Freedom Debt for helping us to be able to do this. Basically without joining Freedom Debt we were looking at paying off our debts for the rest of our lives. Insane! That load was lifted because Freedom Debt stepped in and is helping us to see the clarity at the end of the tunnel.
Kathy, we appreciate you taking the time to provide your feedback. The short time frame it takes to become debt-free is one of the best parts of our program! We are so glad to hear that you have made such great progress, and we share in your excitement! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 30, 2019
Before you sign up for Financial Freedom, make sure you have extra money sitting around. It wasn't explain to me when I first signed up that I was going to have to come up with extra money outside of the two monthly payments. I have already had two lawsuits that required me to pull out an extra $3,000 and extra $14,000 in order to settle these two accounts. Since I'm unemployed, I had to dig into my 401k to pay both of those extra amounts. In conclusion, BEWARE if you have no extra money in your bank account when you sign up for this program.
Hello, Kim, we are sorry to hear that you are not satisfied. We would like to have an opportunity to discuss your concerns. A member of our team will reach out to you shortly. Thank you.
Reviewed Oct. 30, 2019
So happy to be on my way to taking care of all this debt and getting my credit report back to good standing. Katelyn was very helpful and patient through the process. I felt like she cared about what I was going through. I would definitely recommend this program to anyone who is burdened by heavy debt.
Hello, Debra, we value your feedback, and we are glad that you feel confident in our ability to negotiate your accounts. We look forward to assisting you along your path towards a debt- free future! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 30, 2019
Actually, I just started with the program so I don't have much to go on. However, what I have experienced so far has been wonderful. The staff is very knowledgeable and friendly. I am looking forward to getting my debt gone... Thank you, Freedom Debt Relief!!!
Hello, Stephanie, welcome to our program! Our team of professionals is more than happy to assist you, and we look forward to working together! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 30, 2019
Very accommodating, flexible, awesome work with you. I like the fact that I can use my funds in emergencies cases, Also great communication to keep me on the loop in any negotiation. Thank you so much. Everything is going really well so far.
Greetings, Danny, we appreciate you taking the time to provide feedback. Our skilled team of specialists is efficient in handling a variety of questions or concerns, so we are glad to hear that you are satisfied with our prompt service. You are now one step closer to a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you ever need assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 30, 2019
To date, FDR has resolved more than 1/2 of our outstanding credit card debt and saved us more than half of the amount owed. FDR is pleasant and helpful every time we call. My only issue is being able to access the dashboard from my work computer.
Thank you for sharing your positive experience, Robyne! Our skilled team does their very best to provide our clients with excellent savings, so it's great to hear that you are pleased with your settlements thus far! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 30, 2019
Easy to work with. Have had a great experience so far. Very good company. They have resolved 2 of my debts so far and working very hard to get me debt-free. They have worked with me very well and I would recommend them 100%.
Carla, we are excited that you are satisfied with your settlements! Thank you for your feedback! We look forward to further assisting you. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 30, 2019
My score prior to engaging in this program was in the 700s. It's now 520 and after 2 years the debt is still there. I am not certain when I will be able to repair the damage of my credit score. For the first time in my life I had to have my daughter cosign for me. I would not recommend this as a debt solution. If I had known the impact it would have on my overall score I would not have taken this path.
Hi, Tammy, thank you for your review. We understand that you are dissatisfied with your current credit score. Although the debt-settlement program does have a temporary impact on your credit score, you will be able to re-build your credit once most of your enrolled accounts have been resolved. A member of our team will reach out to you shortly to have the opportunity to discuss your concern. Thank you.
Reviewed Oct. 30, 2019
You have given me a sign of relief, and light at the end of a very dark tunnel. Since my husband passed it has been very difficult for me. Especially when you had paychecks coming in now only one. Ms. Christine **
Hello, Christine, thank you for sharing your feedback. We understand how losing a loved one and being on one income must be difficult. Our team is here to assist you in resolving your accounts to our best ability, and we are confident that you will succeed. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 30, 2019
Staff goes above and beyond to help you out if you have any questions or problems. Since I have been in the program I have been help out in every way. They work hard to get me the best settlement possible. I'm very glad I chose them to help me get myself back to normalcy.
Hello, Michael, we appreciate your review. Our team is glad that you are confident in our ability to negotiate your debt and provide you with savings! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 30, 2019
Updated on 01/02/2020: Discover card took this account to small claims. They informed FDR that they were going to do this and FDR did not notify me of this and they did nothing to stop it. Then when we were sued it went to NLLG. The settlement they came up with along with FDR fees left us paying more than the current balance of the account. Is this real savings like were told we would get? FDR did not earn their fees on this one or the last Discover settlement as far as I am concerned.
Original: Although I approved it, I am not real happy with my last settlement with Discover/Gurstel Law. It was for 80% and with fees didn't save me anything. I have informed FDR of a couple wanting to settle for half with me directly but FDR has done nothing with those. Hopefully they will eventually settle for less than half so fees can be covered.
Hello, Phil, thank you for sharing your feedback. We are sorry that you are not satisfied with your settlement with Discover. Some creditors take more of an aggressive approach while attempting to collect on a debt. Our negotiators will work hard on settling your remaining accounts with the best savings as possible. A member of our team will be contacting you shortly to address your concern. Thank you.
Reviewed Oct. 30, 2019
I’ve been in the consolidation program around 5, 6 months and they have already made a deal on two accounts for around half of the balance on each one. Excellent work on behalf of Freedom. If they continue like this, I’ll be debt-free before long.
Thank you for taking the time to leave us a review, Fransisco! Our negotiators work hard to secure the best settlements possible for our clients. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com.
Reviewed Oct. 30, 2019
After I was out of work for a while due to medical issues, bills piled up and I had no way to pay them. I researched and eventually read that Freedom Debt Relief had the highest ratings. I spoke several times with one of the representatives who answered all my questions, and when I was satisfied that it was legitimate and on the up-and-up, then I decided to go with them.
I'm impressed by their rep's patience and knowledge. There was no pressure whatsoever. He just continued to call me. I had him call me like for a couple of months until I was really sure, and he answered my question every single time. When I signed up, I really had very, very little money, and no income coming in. They waived one of the fees for me to get me started, and then adjusted my monthly payment low enough so that I could actually enroll in the program. With Freedom Debt Relief I don’t get the phone calls anymore. They’ve settled on most of my bills. There’s maybe one left and that’s it. I found out after the fact that my best friend had enrolled about a month before I decided to. And she’s very happy as well.
Hello, Jeanie, we value your feedback. Our team is glad that you are experiencing relief since enrolling in our program, and the creditor contact has stopped. We do our best to make the program deposit affordable, and we would like to congratulate you on your progress thus far. You're a step closer to financial freedom! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 30, 2019
My work went south and I still made too much to file a bankruptcy. I didn’t wanna mess my creditors up either that much. I wanna still try and pay them what I could. So I signed up with Freedom Debt Relief and the application process was easy as it could be. They dropped the ball one time. I’m a little disappointed in them on that, but anybody can do that. But so far, they’ve answered every question. They’ve all been just fine, and friendly as they could be. The payment plan was less than what I was paying monthly payments on the credit cards, so I'm happy with that. I can still afford to pay off my debts.
Thank you for sharing your experience, Donald! We are glad to hear all your questions are being answered, and your program is now running smoothly. Our team cannot wait to help you to achieve your goal of financial freedom. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 30, 2019
We wanted to consolidate everything. We found out that Freedom Debt Relief could settle for less. My husband is a disabled veteran and I'm disabled myself, so we figured that would help. We applied to see if we could get a loan and payoff everything and then pay monthly. They said we didn’t qualify for the one lump sum payment so we just did the settlement. But once we got things paid down, Consolidated Plus sent us an email saying we were qualified, which was very interesting. It was a lot lower amount, but what they're doing now is settling everything. We have two left to do and when it’s done, we start paying them monthly.
I’ve been going on the dashboard, keeping track of everything. I go online and check on things. If I have questions, I can call and they answer my questions. They’re not afraid to do that and I like that part of it because there are some things that I didn’t quite understand like with Consolidated Plus, which is what we got recently to pay off everything quicker, and I didn’t understand why we couldn’t have gotten it in the beginning because our credit score was a lot higher.
The bad part about it was the fact that because of the settlements, our credit score dropped tremendously. So, now, we have to build up again and get it back. But the guy in the beginning said upfront that our score would drop. It’s all part of the negotiating. But other than that, they’ve been very helpful. I would recommend them to someone if they wanted to do it. They followed up really well and I appreciated the fact that no matter what questions we had, someone would answer them and go through things with us on the dashboard and let us know what was going on and how it was about. We were supposed to have finished later, but now we’re finishing earlier because we did get the loan there, and that kinda helped a little bit to get things done faster. We had automatic payment. Every month we were adding money to the account, so they build up. It is working out a lot better than what we thought.
We value your feedback, Wilma! Congratulations on your success, we are so happy to be a part of your journey to financial freedom. If you have any questions or concerns, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 30, 2019
The reps at Freedom Debt Relief are always responsive and very pleasant. The guy that I dealt with today was wonderful. He was quick, polite, and he told me all what I could do or not do. And that’s really all I need - have somebody who got the idea of the problem and then someone to give you alternatives. There were some occasions when I was getting in a bind and had to make a change at one time, but they’ve always been responsive.
Thank you for sharing your positive experience, Barbra! We will always do what we can to accommodate your needs while keeping you on the path to success. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 29, 2019
Satisfied with Freedom. They have been able to get a lot of my creditors to lower my interest rate at least half of what I would’ve been paying. Still working with them on other creditors and we will see how this goes.
Valerie, we are over the moon to hear about your success within our program! We look forward to your continued success in the program. Please contact our amazing Client Services team at 1-800-655-6303 if you have questions regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 29, 2019
So far I have been pleased with the way Freedom Debt Relief has assisted me in reducing my debt. I’m hoping to resolve my future debt sooner than later. However I knew I wouldn’t be able to do it on my own.
Greetings, Corine, thank you for sharing your experience. We commend you for contacting us to assist with debt resolution. Our team will do their best to settle your remaining accounts as soon as possible for the best savings. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 29, 2019
I am so happy to be back in charge of my debt. I am so happy to be able to answer my cell phones again and it’s not a creditor harassing me. Thanks to Freedom Debt Relief for making all of this possible!!!
Hello, Karen, thank you kindly for your review. We are glad that creditor phone calls have stopped, and that you are moving forward towards your Graduation Path. It is our pleasure to assist you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 29, 2019
I have found that everyone I have spoken to is very professional and kind. They understand my situation and have settled two of my accounts. I am extremely pleased with the service and consideration I have received. I would recommend FDR to anyone who needs this kind of service. Thank you.
Hello, Lou, thank you kindly for your comments. Our skilled team of specialists is efficient in handling a variety of questions or concerns, so we are glad to hear that you are satisfied with our service. You are now one step closer to a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you ever need assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 29, 2019
Dashboard a little confusing. Hard to know what to click on to see what is the status of who will be the next creditor to negotiate with. So I had to call to speak to a representative for clarification. But everyone was extremely courteous and knowledgeable and patient.
Hello, Ann, thank you for sharing your experience, and it is our pleasure to assist. We understand that the Client Dashboard may take time to learn, but we encourage you to log in and become familiar with navigating your account information. We are willing to walk you step by step through the process, so please don't hesitate to contact our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 29, 2019
I am a little disappointed in my debt relief. Thought I would be done with all my cc ones and more than half still left. Seems they're more worried about loan one and getting it resolved first. Since they are making payments on my cc ones they could have settle all of them by now with what is in my account. Need a new car and can't get a loan since these are being held...
Hi, Bryan, thank you for your review. We understand that you would like your program to be moving faster. However, it typically takes between 24-48 months to resolve all debts. The good news is that you are making progress on your Graduation path. Congratulations on your settlements thus far! Your creditors will report to the credit bureaus when the account settlements have been paid off, then you should be able to re-establish good credit and get approved for an auto loan in the near future. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 29, 2019
Their answers were reassuring and helpful, Representative was thorough, kind, empathetic, and informative. I am feeling very comfortable in dealing with Freedom Debt Relief and trust that they will help me recover my financial difficulties. I feel free to call them at any time, no matter the difference on whether my question is of great importance or of the least significance.
Thank you for your five-star review, Diane! We are so happy you are comfortable with reaching out to us. We also encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 29, 2019
Signed up for the extra legal representation. When came time to use, it was totally useless. They claimed I did not respond in time despite 3 mails to the contrary. Settled that account on my own with a better settlement than they told me to expect. The rest of FDR services have been very good.
We are sorry to hear that you are not satisfied with the results of our strategic partners, Ben. We empathize with your frustrations and rest assured you are in good hands. We pride ourselves in providing world-class customer service to our clients and we're here for you every step of the way! As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com.
Reviewed Oct. 29, 2019
I am very pleased with FDR and would recommend a friend. Whenever, I call someone will answer all question necessary and I feel very comfortable with answers to questions. If there are necessary changes a representative will get in touch with me to let me know.
Hello, Bettye! Thank you for taking the time to leave us this review. We look forward to your continued success in the program! Please reach out to our Client Services team at 1-800-655-6303 if you have further questions.
Reviewed Oct. 29, 2019
Very pleased with all your staff and also with your lawyers. Jana ** was my guardian Angel. They let me know what happening the whole time. They changed three times because people were going elsewhere. That's to be expected. So thank you all.
Deborah, thank you for your kind words. We work very hard as we want our clients to feel comfortable throughout the program. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 29, 2019
Great service. Would definite recommend. Takes lots of worries off your mind. Takes a load off of you. They handle creditors where you don’T have to be harassed and be called on the job. Your bills are handle without you worrying if they will be paid. Honest people and will answer all your questions and concerns.
Reviewed Oct. 29, 2019
All aspects of program were explained and easily understood. The representative was very accommodating and put me at ease. Overall, a very good program that provides me an affordable monthly payment, and allows me to resolve my debt and rebuild my credit.
Hello, Anthony, thank you very much for your feedback. Our team is always willing to take the time to explain the process of the program and make sure everything is clear. It's great to know that the monthly deposit amount works out so well with your finances. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 29, 2019
FDR is a very reliable company. They are 100% behind you and they over communicate any progress or actions need it. I highly recommend FDR. The prices are affordable they understand the situation and they always have a plan. If you need to get out of debt FDR is the solution.
Greetings, Erick, thank you for your review. Our company is proud to be the leader in the debt settlement services, and we do our best to save our clients as much as possible. We are excited about your forward progress in our program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 29, 2019
I’m very happy with the progress. I would recommend Freedom Debt to anyone looking to consultant their debts. I have no stress or worries with Freedom Debt on my side working for me. Thank you Freedom Debt. Thank you. Thank you. Thank you.
Darlene, we appreciate you taking the time to provide some feedback. Our skilled team is efficient in handling a variety of questions or concerns, so we are glad to hear that you are satisfied with our service. You are now one step closer to a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you ever need assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 29, 2019
The FDR program has been the best solution to getting back on track with my debt. I have been able to start putting money into a savings account, rebuild my credit and move forward with my life. Prior to FDR I struggled with what bills I was going to be able to pay each month. FDR cut my monthly credit card payments by $554!
Hello, Carlotta, Thank you for choosing our company as your solution to resolve your debt. Congratulations on your positive progress with your finances! Please keep in touch with our team, and reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 29, 2019
The last I worked directly with is amazing to say the least!! All questions were thoroughly answered that day & even a couple months later I emailed her with a question & her response was within an hour! I have & will continue to recommend Freedom Debt Relief to all my friends & family!
Hi, Sara, we appreciate you taking the time to provide some feedback. Our skilled team of specialists is efficient in handling a variety of questions or concerns, so we are glad to hear that you are satisfied with our prompt service. You are now one step closer to a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you ever need assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 29, 2019
Eddie ** was very patient and helpful. The process was easier than I thought it would be and everyone has been very helpful. It will be wonderful to eliminate my credit card debt! Being able to split up my monthly payment was extremely important to me to stay on budget. Thank you.
Thank you, Amy, Our team appreciates your comments. It's great to hear that you have more peace of mind with an affordable deposit amount. We have confidence that you will complete the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 29, 2019
I have been very happy with Freedom Debt. I have paid off one and am working on two other debts. The questions I've had have been answered promptly. They are very easy to talk about debt and they are helpful.
Reviewed Oct. 29, 2019
Efficient and as advertised. Staff mostly helpful, some more than others, and the company is worthy of trust. Everything of importance is pretty much elucidated for the client, though the importance of legal support option cannot be stressed enough (and should be more so).
Hi, Scott, thank you for gaining trust in Freedom Debt Relief to assist in resolving your debt. Our team will continue to support you through your debt-free journey! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 29, 2019
I was looking up debt relief places possibilities and after I read some of Freedom Debt Relief comments from customers, I tried them out. I talked to a gentleman when I started, and he said it usually takes about a year after your graduation to see the effects of the program. I told him what kind of situation I had, and he explained how they do it. It was a real simple program, and he explained how the program works. I talked to customer service twice during the process. They were real helpful in explaining the minor questions I had and got it all resolved. The only reason I got out of the program so quickly was because I sold my house, and I had a profit there, so I put that money towards what I had to pay off.
The program helped my credit real quick. I had four different cards combined into this program, and the payment plan that I had was way cheaper than what I was paying with credit cards. Before, I had about $32,000 of debt. And if I paid on what the credit cards were, it was like over $1,000 a month in payments. But Freedom made it into $486 a month, and that was it.
Hello, Blake, we appreciate your review. Thank you for being consistent with your program, and we are so pleased to hear about your positive experience! Our team of specialists is always here willing to assist. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 29, 2019
I signed up with Freedom and gave them my email, and we were contacted back through email. They were very nice. They walked me through the whole process and helped me get everything set up. It’s almost three years later and I'm almost out of debt. They were pretty thorough, very professional and friendly. They made the whole process of realizing that I had been over my head a lot better. The payment plan is very easy and it’s very complete. They gave me lots of options, and helped me pick out a payment range that I could afford. It's all-around great coaching.
Thank you for sharing your experience with us, Tammy! It brings us such joy to read reviews like yours. Our team cannot wait until you achieve your goal of financial freedom. Keep up the great work. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 29, 2019
I used Freedom Debt Relief's service before but I had to cancel because money was tight and I couldn’t make the payments. Now that I’m more stable, I started doing the program again. I like that they work with you and they are very flexible with the payment plan. They also resolve everything and they let me know what's going on. I get emails and text messages when there’s a settlement. And when I call, the waiting time is very short.
Hello, Ivan, thank you for your review. We are really glad that you decided to re-enroll into our program once it was better timing for you. Our team is pleased to assist you during your journey to a debt-free future! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 29, 2019
My experience with Freedom Debt Relief is going along very good. I looked at a few different things and I answered the phone, and the people from Freedom were more helpful people. I understand that I was gonna pay fees, but the explanation and the help getting set up and getting the program going, it was all done over the phone very sufficiently by Jennifer. She was really nice and very helpful. I just had one little glitch with it. It's a program. Even with all the programs out there, if you have some bigger loans, that could cause problems in negotiations. It's made for $2,000, $3,000, $4,000 credit card limits. You don't wanna go $10,000, $12,000 entered in there because what happens is you get five settlements on five credit cards, and the next thing you know, you get this settlement, and you can only afford to put the amount in there.
That's where I felt I got pushed a little bit. I had one of them had to leave the program, go into collections, and go in the lawyer's office, and I'm getting summons for that. You gotta be careful. You can add one in there, don't add multiple big ones. But besides that, I'm already halfway through the program. I've got five paid off, and I pay my monthly deposit and they take care of everything. It's impacted my credit score 88 points. It went up 88 points. Every time we get one showing it was paid off, it takes 60 days, but at least every three to six months it's updating. Hopefully, I'm getting a disbursement from my 401k here next month or within the next 30 days, and I'm gonna put the payoff amount in there and I'm gonna pay them all off, and then I'm not gonna owe anybody nothing. Overall, every time I call Freedom, they do answer my question and help me out, and they're very professional and proficient.
Greetings, Steve! Thank you for sharing your positive experience speaking with Jennifer. We're glad to hear that she did a great job of explaining the program and answering your questions. Congratulations on making progress towards a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 28, 2019
Freedom Debt Relief has been great all the way along. They have moved fairly quickly to the settle a couple of debt already and we are under six months in the program. Thank you and we look forward to the next settlements to come.
Jared, we appreciate you taking the time to provide some feedback. It's important for us to provide prompt service and make sure our clients are satisfied. Congratulations on your settlements! We look forward to your Graduation Path! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 28, 2019
Reduced debt from several accounts and legal advice dealing with creditors, especially Mariner Finance and Commenity Bank. They continue to call daily and through the weekend. Whenever I receive notices in the mail from my creditors I forward them on to my legal advisors provided by Freedom Debt Relief.
Minnie, we appreciate your feedback, thank you! We are pleased to hear that our team has been able to communicate effectively in providing you with updates! We are also glad that our legal partners were able to step in to assist with the more aggressive creditors. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 28, 2019
Customer service was and is great. Reps are 100% concerned over the phone about me trying to pay off my debts. Two reps I have encounter throughout my first two phone calls with Freedom, and I appreciate very much the effort or their good experience over phone conversations with customers like myself.
Hi, Hana, we appreciate you taking the time to provide some feedback. Our skilled team of specialists is efficient in handling a variety of questions or concerns, so we are glad to hear that you are satisfied with our prompt service. You are now one step closer to a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you ever need assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 28, 2019
Updated on 09/14/2020: They did what it took to help relieve my debt issues. I appreciate all your help in resolving. Teresa did just as you stated she would on clearing last debt on account. I have graduated now and couldn't be happier with results.
Original review: Debt Relief explained and managed all the way through process. They make whatever you need to review easy to access at all times on your own dashboard, highly recommend the help if needed. Thank you for your help, Freedom Debt Relief.
Greetings, Robyn, we appreciate your comments. Thank you for utilizing your Client Dashboard for account updates. We are glad that our settlement service has provided you with relief, and that you are now on the path to a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 28, 2019
Freedom Debt helped me resolved all my accounts I starting struggling with. I was even more surprised when they were able to help me settle my accounts as quickly as possible... way before they estimated.. Thank you guys for the help and the stress you took off me..
Hello, Albert, thank you for your review. We are pleased to hear that we have exceeded your expectations with the negotiations time frame and that you are feeling less stressed. Congratulations on your settlement! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 28, 2019
Freedom Debt Relief has been extremely professional and helpful to my family. My husband lost his job and our income drastically changed with his new employment. We were no longer able to keep up with our Debt. Freedom Debt Relief is helping us to lower our debt and keep us from bankruptcy. Thank you Freedom Debt Relief.
Reviewed Oct. 28, 2019
Helped came handy. Michael ** Very courteous and explained to the level I easily understand. I sent changed of phone numbers and billing address sent to my creditors, slowly diminished the phone harassment’s from creditors. I recommended and given the numbers to few friends, and of course family members.
Hi, Maria, thank you for your comments. It brings us joy to know that you would refer our company to your friends and family. Thank you for following our suggestions on how to reduce creditor contact. We hope you now have more peace of mind. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 28, 2019
I am very pleased with Freedom Debt Relief. They are moving very quickly and have been extremely supportive and helpful. I couldn't be happier. I started this a little over a year ago and I am halfway to my goal.
Hi, Ronald, we appreciate you taking the time to leave a review. Our efficient team of negotiators is pleased to reach outstanding settlements, saving our clients more than if they had continued making monthly minimum payments to their creditors. We are so glad that you are halfway towards your goal! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 28, 2019
After my phone conversation with the customer services representative, I felt assured not to be overly concerned about a recent email received from a creditor that's on the FDR list of negotiation. I was assured more than once not to worry. Suggestions given to consider to get negotiations in the works with that creditor.
Hello, Ophelia, we value your feedback, thank you! We are glad you contacted us in regard to a letter from your creditor. We are here to speak with your creditors on your behalf, so we are pleased to hear that our team is able to provide reassurance during the progress of your program. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 28, 2019
With FDR I don't have to worry about getting bills in the mail and worry about where I'm going to get the money to pay them off, with FDR and 1 monthly deposit they take the worry out of you, very happy I joined up, so far it's going great, thank you for your support. Best, Hector
Thank you, Hector, for your review. We are so glad that you find your monthly deposit to be manageable and are pleased with our client support! Please feel free to reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 28, 2019
Both representatives worked to lower the amount of two out of three enrolled debt in my account but unfortunately the other enrolled debt, they weren’t able to bring the amount down due to it’s with a credit union. But they explained to me about negotiating with credit union’s that It’s difficult to negotiate with them.
Hi, Ervin, thank you so much for sharing your experience. Congratulations on your two settlements! We understand that it may have been inconvenient with your Credit Union account, however, our negotiators do their best while working with creditors to reduce the balances. Overall, you still have saved through the program which is great! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 28, 2019
Very helpful and comforting when a creditor decided to take legal action against me. They stayed on the line with me till all of questions were answered. The customer Service line is generally always quick.
Hi, Joshua, thank you for your honest feedback. Although some creditors may take legal approaches to collect, we are pleased to have legal protection services available for our clients. We are glad that your legal account was able to be resolved, and you find our service to be so efficient. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 28, 2019
Updated on 11/21/2022: Freedom Debt Relief done everything they said they would do.. Through their help I'm out of debt .. It was a journey for me to do this with them so if you're in debt this company will help you. All you have to do is exactly what they say and no more.
Updated on 06/22/2022: I like to SAY.. Freedom Debt Relief Does Everything They Say And MORE..I Will Be Out Of Debt Soon. Thanks To Them All. All You Have To Do Is Work the program ..It Will work Out..It Did For Me. Thank you.
Original Review: Through all my stresses was so hard for me... Freedom Debt Relief made it so easy... They handled my debt like it was their own... they truly see it through... Anyone out there like me they will see you through too... Thank you.
Hello, Mary, thank you for sharing your experience. We truly do care about providing genuine service for our clients, so we are glad that you are pleased with the program thus far. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 28, 2019
This company is very good at what they do. They guide you along the process. They work hard to get you the best settlements. Even with the legal matters I faced, they were right there by my side. I would recommend this company to those who need debt help.
Hello, Leroy, our team is pleased to hear that you are excited about your settlements! Also, we are glad that our legal team resolved your account to their best ability. We look forward to your continual success in the program! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 28, 2019
I received good customer service from Valentino **. He put my mind at ease with handling my information and now I can breathe. I don't feel as stressed. I'm thankful for FDR and to being debt-free. Thank you FDR and Mr. **.
Hello, Elizabeth, thank you for your feedback. We are so glad that Valentino was able to provide excellent assistance to you, and that you are feeling relieved. We will do our best in reaching great settlements! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 28, 2019
From day one I have been treated great by anyone I have spoken with. They each have explained everything in a way I understand and never have I had any surprises. When I have had to call about this or that I'm treated with respect and always spoken to like a friend or family. The program is working for me by getting me debt negotiated and paid off. I advise anyone who is looking for debt relief to give Freedom Debt Relief a call and see how they can help you!
Greetings, Tara! We are glad that you found our program and felt it was the perfect fit for you! Our team is pleased to be a part of resolving your accounts. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 28, 2019
Very happy with Freedom because I don’t know how to make all those payments and with you I can sleep well with no worries and I sure I can recommend to a friend and also recommended to anyone who need a relief and a freedom.
Hi, Ruben, thank you for taking the time to post your review. It's nice to hear that you feel like a weight has taken a weight off of your shoulders. We look forward to working with you! Please don't hesitate to contact our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 28, 2019
I had three creditors, and Freedom explained to me that they would reach out to the creditors and try to negotiate a lower price. I didn't get to talk to them a lot. But if they wanted something from me, I gave it to them. Otherwise, they set up the payment plan and they just took the money out twice a month. They've only settled with one, so two are sitting there. I get bills from them so nothing is going on with those. They just take out $135 on the 10th and on the 25th.
I received a letter from Freedom on the one creditor and that was it. I don't hear anything. They don't tell me if they are reaching out to the other ones or are there gonna be any results. I'm just stuck. My credit has gone bad and that worries me. I'm kinda confused which creditor it is that they've negotiated with. And then, it takes so long. They said it would take 48 months but with the way it's going, that's gonna be longer than 48 months. I'm not very satisfied right now because I don't really know what's going on.
Hello, Maria, thank you for your review. We would like the opportunity to speak with you to provide you with an update on your program and address any questions or concerns you may have. Please reach out to our client services department at (800) 655-6303. We would also encourage you to visit your client dashboard at www.fdrclient.com to stay up to date on the progress of your negotiations. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 28, 2019
I turned over 11 accounts to Freedom Debt Relief and they are already working on eight of them. I'm very pleased. Everything is still going great, and I've been very satisfied with them. A couple of times I had letters from all these cards that I did not understand. I called Freedom and they were immediately onto the case. Whatever I needed, they answered immediately. There were no qualms. They helped me through it all. I've had excellent service through them and I wouldn’t swap it for anything. The payment plan couldn’t be better. I would recommend Freedom Debt Relief to anyone that’s in the situation I was in. My husband has a lot of medicine and one of his prescriptions is $598 a month even with our insurance. We were sinking further in debt with it and I saw no end. Freedom Debt Relief was the answer to a prayer for us.
Hello, Juanita, thank you for sharing your excitement about your settlement progress! Our team is pleased to have you as a client, and we will continue to support you and answer any questions along the way. It sounds like you've made great progress thus far, congratulations! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 28, 2019
Freedom Debt Relief's service is pretty good. They were the first company I came across. Most of the time, the representatives address my questions and concerns very well. I've only had like one bad experience. My payment plan is good. I get a statement thing in the mail off my dashboard every month. I was running in default, so I'm sure it'll get better sooner. My credit score will eventually go back up. But right now, I'm just trying to make the payments and get them settled.
Thank you for your positive outlook, Brooke! Our team is pleased to assist you in resolving your debt, and we are glad that you're logging into your Client Dashboard to view your program information. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 28, 2019
At Freedom, every time I reach out, I’m speaking to somebody different and that's the only thing that really troubles me. It’s like they’re brand new to what’s going on with my account and that has been difficult. Still, being in their program has been a really good experience for me. It really, really helped me out when I was in a really tough bind. I will definitely recommend it to anybody whom I know that ever needs any help like that.
Reviewed Oct. 27, 2019
Everything was done very professionally. He explained the process. We did a step by step through the signing up and what debts would be included. We also talked about start date and end dates. He calculated the amount I need to pay in order to complete the program and when the first payment will be due.
Hi, Carol, we appreciate you sharing your experience. Our certified Debt Consultants do a thorough job of explaining the program, so we are glad that everything went smoothly during your enrollment process. We look forward to assisting you and obtaining excellent savings for you! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 27, 2019
Everyone was very professional with Financial assistance. I was somewhat overwhelmed at first because I didn't know what would take place or anything. After talking with your people about why I needed help I felt better. This is a huge undertaking for me as I have always tried to do everything by myself. It feels good that you are there to help.
Hello, Carolyn, we are so glad to hear your positive review! It's great how you feel confident in your decision to work with Freedom Debt Relief, and our team is here to best assist you along your path to a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 27, 2019
Of my two accounts, the 1st settlement was negotiated after only four months. This timely negotiation was a pleasing surprise to me. I thought there would probably be no negotiations at all until I was associated with FDR for at least one year.
Thank you, Robert, for your feedback, and congratulations on your first settlement! Our negotiations team has long-standing relationships with the creditors, so we are able to reach great settlements for our clients as soon as possible. We are glad that we have exceeded your initial expectations. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 27, 2019
Working with Freedom Debt Relief has been a pleasant experience. So far, early in the process, it has proceeded smoothly with no surprises. My contact at Freedom has walked me through the process from the start and is there to answer any questions that may arise. I look forward to eventually completing this program and getting my finances back in order. Thank you Freedom.
Greetings, Rich, we value your feedback. Our team of professionals is more than happy to assist you, so we are glad that you are satisfied with our service! You're on a path to Financial Freedom, and we have confidence that you will complete the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 27, 2019
My experience has been good so far. Whenever I have a question I can get an answer. I am a first time customer and everything was explained to me about what to expect. I was even told that my credit would get worse then improve once accounts are being paid off.
Hello, Kenneth! Thank you for taking the time to leave us such kind words! We do our absolute best to ensure our clients are taken care of every time they call in. We strive for providing the best Client Experience with every interaction! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Oct. 27, 2019
They have been easy to work with, well informative and every time you are and talk to somebody you can get a hold of them immediately. Would definitely recommend them to any of my friends, makes it easy for you when it's difficult to do things because you're disabled.
Hello, Charles! We are pleased to hear your kind words about our company! We are here to assist you every step of the way. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Oct. 27, 2019
So far everything is going great. All questions have been answered, I'm looking forward to getting things paid off. I feel I made the right decision definitely. A big load is falling off my shoulders, a good feeling. Everyone has been so nice and professional, it's nice to work with these people.
Rebecca, we are over the moon to hear about your great experience with our program! We look forward to your continued success. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Oct. 27, 2019
I knew my payment was going to but be covered so made arrangements to make up the payment. The person answering the phone was very nice and responsible letting me know that I would not be in default. This helped me a lot and relieving my stress.
Sheila, thank you for your kind words! We are happy to be your debt settlement company and are excited to see you complete the program successfully! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Oct. 27, 2019
My experience with Freedom Debt Relief has been a lifesaver. They are very professional and make me feel like a priority. They answer all my questions and I never end up on hold for long when I call. I don't know what I would have done without them.
Miranda, we appreciate your generous feedback about our company! We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you choosing Freedom Debt Relief!
Reviewed Oct. 27, 2019
I would definitely recommend. It’s only been a few months and I’ve already settled one of my debts and the next one is in the process! The process is definitely moving a lot faster than I expected and I’m glad that they I chose Freedom Debt Relief so that I can get my crest back on the right track.
Hello, Lashawn! Thank you for taking the time to leave us a wonderful review! Our negotiations team works diligently to reach the best settlements possible. Please contact our Client Services team at 1-800-655-6303 if you have any questions regarding your account.
Reviewed Oct. 27, 2019
This company is awesome. They have resolved my huge credit issue, and I am very glad I went through them. I could not believe the huge help they have been in resolving my credit issue. I will continue using them and if need be, I will use them in the future.
Hello, Jorge, thank you for sharing your experience! Congratulations on your resolved accounts, and we wish you much more success! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 27, 2019
I've had great experiences with Freedom's reps. I've called several times because I'm new to it and they answered every question I had. Upfront they explained everything to the T. Yeah, and the woman who signed me up even gave me her personal desk number so I didn’t have to go through the regular one. Thus far, I've paid two debts off and I would recommend them to anybody.
We are happy to hear about your confidence in our program, Lynette! We take pride in knowing we have a professional and knowledgeable team available to assist you on your journey to financial freedom. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 27, 2019
Everything’s been okay with Freedom Debt Relief. We finally got the dashboard to work. We've been in the program for two years. A few of the credit cards had been paid completely, and then other ones are being paid. But there is this particular one where they’ve been getting money, but they couldn’t get in touch with Freedom Debt. They tried for like six times, but they said they couldn’t get in touch with them. I had to go to court for one of the accounts, but that’s gonna be resolved. They accepted everything. It’s just that they had not given this particular account to the National Legal Service and so they couldn’t do anything. They couldn’t represent us for anything.
It’s just that once I got the letter from them to go to court, I didn’t know if I had to show up or not show up, and they couldn’t tell me. Then, finally, they said, “Go to the clerk’s office and show them the letter and ask them.” But this took me three calls to find that information to where to go, but I did go and that’s when I was told, “Yes, you have to appear.”
Thank you, Kathleen, for sharing your experience in our program. We understand the legal account process was difficult, however, we do appreciate your patience and when you look at the big picture, the program allows you to resolve your total debt in a much shorter time frame than if you were to have continued paying monthly minimums to your creditors. We'd like to congratulate you on your resolved accounts thus far, and we look forward to your Graduation Path!
Reviewed Oct. 26, 2019
If you’re over 70 forget lt. You’ll never get done. Better just walk away. Especially credit cards there's nothing they can do. Wait 90 days and offer them 1/3 or just forget it. You go this way. Your never get out from under. They settle for too much fees too high and your pay off just keeps going up. Keep your money and tell them you’re so sorry but you just can’t pay. Credit score forget it. Who cares at 70 anyway. I am sorry every month when I have to make that payment. Wouldn’t do it again. Al
Hello, Albert, thank you for providing your feedback. We are sorry that you feel the negotiation's progress has taken longer than you expected, and you feel the savings could have been greater. However, we see that you are moving forward in our program and your accounts are being resolved, so you are getting closer to eliminating all of your enrolled debt. If you would like assistance, we are more than happy to address your concerns. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 26, 2019
I was looking for a debt consolidation loan. After having been turned down a number of times, I was accepted and given help by Freedom Debt Relief. It is a load off of my mind. The courteous and hard-working staff have given me the start I need in managing this debt.
Hello, Timothy, we are pleased to hear about your positive experience! Our dedicated team is here for you, and we look forward to your forward movement in our program! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Original Review: Oct. 26, 2019
Was satisfied in hearing about support being offered with client issued that have caused some concern about my debt account. I come along way to achieve my goals on lowering debt to zero. Thanks again for your continued support. Geri
Thank you for your review, Geri, and congratulations on resolving your debt! We are glad that our program has assisted you in reaching great settlement savings! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 26, 2019
I received a summons to court for one of my accounts. I called Freedom Debt Relief and was given all the instructions I needed to contact the NLLG to have them handle the summons. It was quick and easy. Also when I received a settlement letter in the mail for another account I called Freedom, explained what I received - it was a better offer than they had been given. The money was quickly transferred back to my bank account and I was able to save about $250 between the offer and settling the account myself. I have no complaints about the treatment I have received from the folks at Freedom Debt Relief.
Thank you, Christine, for being open to share your experience regarding an account that went into legal status. We are glad that NLLG was able to step in and assist in resolving this account, and we encourage all clients to enroll in our legal service to have peace of mind. We look forward to your continual success in resolving your accounts! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 26, 2019
So far we are very happy with our Freedom Debt consolidation. I think they are moving quickly with paying off our debt. We still have a lot to go but hopefully, it will get done as soon as possible. We like the fact that they keep us posted on all information and progress.
Hello, Nancy, we value your feedback. Congratulations on your settlements thus far! You're moving along towards a debt-free future, and it is our pleasure to assist each step along the way! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 26, 2019
We had a shaky start but problem has been resolved now, everything else has been as planned. Staff has been really nice and friendly. They are good at explaining anything I have questions on and I’m looking forward to my graduation in becoming debt-free.
Hello, Maria, thank you for your comments. We are glad that our team has been of assistance to you and that you are on the path to a debt-free future. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 26, 2019
Great communication during the entire process. Still have a ways to go but my experience so far is very positive. They continually keep you updated so you never have to wonder what's happening. Website is very helpful and you can see your progress at any time.
Thank you, Christy, for your review! The Client Dashboard is a great resource, so we are glad that you are logging in to stay up to date on the progress of your negotiations. We look forward to assisting you each step along the way! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 26, 2019
If it weren't for your establishment, I would've had to file bankruptcy. The payments are workable. Thank you for being there. I have referred two friends, hopefully they checked into this program. Everyone has been helpful any time I've called.
Thank you for your feedback, Mollie. We are glad that you felt the debt settlement option was best for you rather than filing bankruptcy. Referrals from our clients are greatly appreciated, as we are always happy to help others who are in need of a solution, so thank you. We look forward to your accounts being resolved! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 26, 2019
Very nice agent for your company. Patience, savvy and knowledgable of Freedom Debt Relief. I am looking forward to this help. Never asked for help before. I am 72 and never been this financially in debt before. It's hard to live on a fixed income with a crippling mortgage.
Hello, Edward, we appreciate you sharing your experience. We understand how getting out of debt can be challenging, especially on a fixed income. Please know that you are not alone, and we will do our best to assist in reaching great settlements for you. We are here to support you along the path to a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 26, 2019
I contacted Freedom Debt a few months ago and I just had my first settlement, this was fast and easy. I am very excited to continue with Freedom Debt and look forward to being debt-free. I would recommend Freedom Debt Relief to anyone wanting help becoming debt-free.
Patricia, we appreciate your comments. We are glad that our settlement service has provided you with relief, and that you are now on the path to a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 26, 2019
Because my wife has decided to file bankruptcy, I had to remove debt in her name that I had enrolled before she made her decision. I have to say that your customer service representative Stacey was extremely helpful and professional. I could not have asked for someone as nice and helpful as her. Thank you.
GLK
Hello, Gregory, thank you for sharing your experience. We are so glad that Stacey was so helpful in assisting you in removing your wife's accounts while making the process easy. Our team members will do our best moving forward to ensure that we continue to provide positive interactions. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 26, 2019
The representative was very patient and super understanding to my situation. She took her time with me and we came up with an solution. Awesome experience! With the help of the representative, I am more at ease with knowing I will graduate on time.
Greetings, DeVaughn! Thank you for sharing the great experience you had with one of our talented advocates! We look forward to assisting you on your journey to becoming financially free. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com.
Reviewed Oct. 26, 2019
Every time I need, to confirm any information or require any information or just need to call to feel reassurance. FDR has been there, guiding me in this unknown field for me. Thank you for being more than just a person on the phone who answer questions but to have the ability to transmit that confidence and encouragement.
Angeles, we appreciate your comments and are pleased to hear that our team is able to provide reassurance during the process. We are glad that you are now on the path to a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 26, 2019
Just started, so far everything is great. I am waiting to make my deposits and will be better inform when things get going. Have a hard time dealing with the phone calls, I have never had to deal with that before.
Hello, Edward, thank you for your comments. We understand that it can be frustrating when creditors are calling you in attempts to collect after you have joined our program. We are here to speak with them on your behalf, so you may ignore the creditor calls and allow Freedom to reach out once we have enough funds built up to negotiate. We are committed to resolving your accounts, and we encourage you to contact our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 26, 2019
Overall I would have been much happier IF the communication would have been better. So far, that is my only complaint with this program. I do not want robotic responses. I want to speak to someone who speaks to me as a person.
Hi, Michelle, thank you for your honest feedback, and congratulations on your progress in the program! Communication is important, and we want our clients to feel that they are being assisted each time they interact with us. We apologize if you feel like your interactions have been robotic, and if you should need assistance we'd encourage you to reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 26, 2019
I reached out for FDR's help in August 2019 with over 39,000 in credit card debt. After only 8 weeks, they settled one of my card accounts for 55% less. One down 10 to go! Such a sense of relief for me. I recommend FDR highly! Thank you.
Hello, Kenneth, we value your feedback. It is our pleasure to assist in resolving your accounts, and we would like to congratulate you on your progress thus far! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 26, 2019
If I knew then what I know now I never would have contracted with Freedom Debt Relief. I could have had my credit card accounts closed and made payments to them as easily as to FDR. My credit score dropped, interest rates increased, costing my wife and I more money. Contacts with FDR are referred to my Dashboard that doesn't completely answer my questions. The original agent I spoke with to sign up with FDR has not returned any of my emails. Maybe she doesn't work there anymore? Freedom Plus recently offered to settle my debts by paying off my FDR creditors with a loan but communication from them has died. The agent will not respond to my emails and I HATE phone calls because I have no record of what was said. That's the bad news. The good news is FDR has negotiated one credit card reduction and sent a 30-month payment plan that FDR will make to my creditor.
Hello, Morris, we are sorry to hear that you are not satisfied with our program. A member of our team will be reaching out to you shortly to have the opportunity to discuss your review. Thank you.
Reviewed Oct. 26, 2019
Updated on 04/29/2022: There were only a couple of problems with my creditors and both of those were with the same institution. Other than that this was a smooth sailing process that got me out of a lot of trouble. It enabled me to greatly enhance my life and my retirement by spending about 5 years putting my debt in an acceptable level for me to be able to maintain.
Original Review: I was referred on to NLLG who researched the reason for the check and notified me that the check was, in fact, an over-payment and I could deposit it. My contact with Michelle with FDR was very helpful and her evaluation was confirmed by your law associates. Thank you very much.
Thank you, Roy, for your review. We are pleased to hear that our communication was effective in handling your situation. We look forward to your continual progress in resolving your accounts! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 26, 2019
Update on 01/14/2020: When I started with Freedom Debt Relief I was in desperate straits. My credit card interest rates had gone through the roof! Realizing I needed help I was referred to FDR. Now less than a year later only one more account left to get a settlement and that one is in negotiation! I am very glad I got the help I needed from FDR, my finances are back on track to be debt free!! Thank you FDR!!
Original Review: When I enrolled the planned was outlined very well. I notified my creditors of the new Contact information as suggested and did not answer calls from them. I just signed off on my first settlement. It only took a little over six months. My credit rating is already improving. I am very happy with the progress so far.
Hi, Gail, thank you so much for your kind words. We are pleased to see you moving one step closer to a debt-free future, so congratulations! It's great to hear that you are seeing credit improvements so soon too! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 26, 2019
Freedom Debt has been a lifesaver for me. They are able to help me get my debt manageable. I had a lot of stress and they have been there every time I had a question. They are helping me to become debt-free.
Hi Karen, we value your feedback. We hope you are now less stressed with finances since joining our program. We will do our best to reach great settlements on your accounts! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 26, 2019
I was a little nervous about the process of Freedom Debt Relief at first however I continue to trust the process. Finally my 1st settlement was negotiated and I was satisfy with it. I'm ready for my credit to be restored but I understand it's going to take time. Rose you are AWESOME and thank you for taking the time to wait on me, explain things to me but most of all being compassionate towards me. It meant so much and I appreciate you....I hope you got your coffee too. :).
Demetria, thank you so much for taking the time to leave a review. Congratulations on reaching your first settlement, and we are glad that you are satisfied thus far! Correct, it takes time to see your credit score improve. However, please be patient and know that once your accounts are paid off you should see improvement. We look forward to your debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 26, 2019
We only have been in Debt Relief for maybe 3 weeks; We have been living in hell since because we cannot close out our old bank account until all deposits that are automatically put in that account have been transferred to our new bank checking account. So we don't have much money, we are falling behind on our bills and it is truly nerve wracking! So for now, we aren't happy, though we look forward to when we will truly be in the program, and everything is finally running as it should be.
Thank you for leaving feedback, Judith. Our team is sorry to hear you are having banking issues and ould like to reach out to you to see if there is anything we can do to help. A member of our team will be contacting you soon. Thank you for your patience at this time.
Reviewed Oct. 26, 2019
I'm Happy with the whole experience. Customer service is very nice and helpful. They answered all of my questions and concerns. Everything was provided very clearly. You guys went above and beyond to make sure I was able to complete the process. Not only was it explained in detail on the phone they also sent me emails with the information.
Thank you, Courtney, for sharing your experience! We are so glad that you feel we have exceeded your expectations, and we look forward to assisting you each step along your way to a better financial future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 26, 2019
I had $19,000 in debt with my credit cards and I was getting by, but it was taking everything I had. I contacted Freedom Debt Relief and I was not happy with them at all. I could’ve scraped by, but I talked to different people there and they painted a pretty picture. I had to make monthly payments to them, which was about half of what my credit card bills were and I was doing that for 13 months, then I got a phone call from Consolidation Plus. They work with Freedom Debt Relief and they give loans to people to speed up the process. I agreed to take a loan with them. They put the money up for Freedom to negotiate my debts and then they went ahead and paid it off. Unfortunately, I lost my son in a motorcycle accident in July, so I received life insurance money and I was able to pay off Consolidation Plus. I didn’t have to make them a payment and the whole deal only cost me $20 over the loan amount.
The credit companies all settled for whatever and I’m all free and clear of everybody now, but the money I paid Freedom Debt Relief as well as the loan company was 18,000 and some dollars. Their fees were ridiculous. I understand Freedom has to make money and they were doing this for me, but when it was all said and done, they hardly saved me any money whatsoever with the life of this program. All this did for me was it bought me 13 months and my credit was ruined in the process. I could’ve negotiated with the credit card companies myself and done a better job. I wouldn’t have had to pay all these crazy fees. If anybody asks me, I will never recommend Freedom.
Hello, Fred, thank you for sharing your feedback. We are sorry to hear that you are not pleased with the program. However, it sounds like our sister company Consolidation Plus has been a better experience for you. A member of our team will reach out to you shortly to discuss your concerns. Thank you.
Reviewed Oct. 25, 2019
I had inadvertently gotten into a situation where I owed way more than I could cover. In looking for help, I ran across Freedom Debt Relief. They explained their plan and I felt I could do that and fish my way out of my errors. So far it has been as stated and I feel we are making headway to freedom. Thank you.
Greetings, Mike, we value your feedback. Our team of professionals is more than happy to assist you, so we are glad that you are satisfied with our service! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 25, 2019
Everyone has been very helpful and professional in the process and thank you Freedom Debt Relief and on track to reduce my debt in a much shorter timeframe. If you have any questions they are very quick to respond back nicely.
Tasha, we appreciate you taking the time to provide some feedback. Our skilled team of specialists is efficient in handling a variety of questions or concerns, so we are glad to hear that you are satisfied with our prompt service. You are now one step closer to a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you ever need assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 25, 2019
Updated on 08/20/2020: The gentleman I spoke to was very thorough and explained to me how the program works. I felt good about it. I've had two debts settled already, two more in progress, and I have four more to go after that. With what I've seen so far, it's working. My credit score has even went up a little. They do a very good job on helping people.
Original Review: I would recommend Freedom Debt Relief to anyone who wants to be free of debt and the people there were awesome, they made me feel secure about my decision to sign up with this program and they explained everything and that made me feel a big relief to know they were here for me, so thank you Freedom Debt Relief, y’all are awesome.
Thank you for your feedback, Alice. We are pleased to hear how satisfied you are with our program! It's great to know that you are already feeling relieved, and we look forward to working with you to resolve your debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 25, 2019
This is the my first time with the company. I’m not satisfied one thing with the company, That is the company never contact by phone only through email, but so far it’s going good. I would like at less be contact by phone too.
Hi, Sophie, thank you so much for your honest feedback. We understand that you would like us to contact you by phone over other forms of communication. We will be in contact with you by phone for certain updates such as settlement authorizations. However, it is important that we communicate through various channels to make sure all of our clients receive notifications and updates as soon as possible. We encourage you to reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 25, 2019
I felt bad at first about needing to turn to Freedom Debt Relief. I really wanted to pay my debts off as agreed. In talking to them it helped me realize that it had become impossible to do it and that I would eventually be facing bankruptcy. With their help, I have begun to feel a sense of relief. They keep me informed. It was great to see my first settlement. I have no regrets!!
Hello, Paul, thank you for taking the time to post a review. Many of our clients also feel hesitant about seeking assistance to resolve their debt. However, we commend you for taking a step out of your comfort zone and trust Freedom Debt Relief to assist you. Congratulations on your first settlement! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 25, 2019
I was so hesitant to go this route. I was ashamed and disappointed I got to this point in my debt, but these folks are amazingly awesome and walked me through it all! We just got our first settlement. I’m doing my best at getting these debts down and FDR is awesome. I highly recommend these professionals!
Hello, Jimmy, thank you for your review. We commend you for stepping out of your comfort zone and allowing Freedom Debt Relief to assist you in resolving your debt. Congratulations on your first settlement! We look forward to the next one! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 25, 2019
Major of my credit are complied with Freedom Debt Relief and I am very thankful for their help and support to make an arrangement to my credit. I thank you so much to FDR company through Mr. **, I've a peace of mind and More Power to you Sir **.
Hello, Eleuterio, thank you for sharing your experience! Our team is pleased to know that you have more peace of mind since enrolling in our program! We do our best to ensure that our clients fully understand the process. We look forward to your continual success in resolving your debt! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 25, 2019
I am very pleased with FDR. They are professional and will follow up in a timely manner if you have any questions. I have been with them about four-five months, and progress is being made on my debts. I would recommend them to anyone as an alternative to bankruptcy.
Hello, Jim, we are pleased to hear your feedback on the program! Congratulations on your settlements thus far! Our team is committed to resolving your accounts as quickly as possible so you can enjoy a debt-free future. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 25, 2019
Very professional and helpful in all aspects of the program. It was very easy to get the required information to them and a very fast process completed in one day. Setting up the payments in an amount that will be easy for us was also very helpful.
Thank you for your review, Michele. Our team's goal is to make the process as straight forward as possible, so we are pleased to hear your positive feedback. We look forward to assisting in resolving your accounts. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 25, 2019
They made it so easy I can’t believe how smooth it went. I made one phone call and they did the rest the people doing calls are very professional I strongly advise to call. I would like to thank all the staff who helped this happen. Thanks J.
Hello, John, we value your feedback, and we are glad that you are satisfied with our program thus far! Thank you for being in touch with our team for updates on your program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 25, 2019
Thanks to Freedom Debt for handling my some of my bills for me. I really appreciate all of the hard work. I seen them on TV. I have heard many peoples talk about Freedom Debt. And I am very grateful to have their help
Hi, Henrietta, we appreciate your comments. We are glad that our settlement service has provided you with relief, and that you are now on the path to a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 25, 2019
I hope that all my credit cards will be paid off soon and then cut them all off into pieces.
Greetings, Tevita! We are glad that you found our program and felt it was the perfect fit for you! Congratulations on your settlements thus far! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 25, 2019
If I knew of a friend who was in the same financial situation as me, I would definitely recommend FDR to them. This program is for people who are ready to get out of debt, but do not want to file bankruptcy and do not feel they are as capable making those strategies that FDR will be able to do for them.
We appreciate your feedback, Ashley, thank you! Our program is a great alternative to resolve debt with a lower monthly payment and looks better on your credit than a bankruptcy. We are so glad that your working with us to pay off your debt and be on a better financial path. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 25, 2019
I have only started around a month ago, maybe 2, and already they help with my most aggressive creditor and came up with a settlement. I highly recommend FDR. I still have a long ways to go but I don't doubt for a second they won't get the rest of my creditors taken care of also. And they also don't hound you. If you just go on their website you check it out like every other debt consolidators do. FDR is great!!
Hello, Susan, we value your feedback. Our team of professionals is more than happy to assist you, so we are glad that you are satisfied with our service! We look forward to assisting while saving you money through great settlements! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 25, 2019
Yes I would definitely recommend FDR to friends and family. My life is changing because of FDR. I am more relaxed. I couldn’t do this on my own. I am very happy with the way my bills are being handled. FDR is the best way to lower your bills.
Hi, Colleen, we are so glad to hear how much of an impact you feel our program has made! Congratulations on your settlements! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 25, 2019
I am pleases with the Freedom Debt Relief Program. I hope they will clear up rest of my Debt as quickly as possible. I understand the protocol and will be patient as they work to resolve my debts. Thank you Freedom for helping me to look forward to a clean debt free life ahead.
Greetings, Linda, we value your feedback. Our team of professionals is more than happy to assist you, so we are glad that you are satisfied with our service! Congratulations on your resolved accounts! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 25, 2019
Very pleased and ecstatic about the position I'm in now. Feel like a new lung has been sewed onto my respiratory system. The staff there was always helpful, knowledgeable, professional and courteous. I have no problem recommending this service to a friend or anyone. Thank you Freedom!
Hello, Louis, we value your feedback, and we are so glad that you are feeling relieved! It is our team's pleasure to best assist, and congratulations on resolving your debt! We wish you the best in your financial future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 25, 2019
Freedom Debt Relief is the best company to get yourself out of debt quick and easy. They will work with you to get a monthly payment that you can afford. Thank you Freedom Debt Relief for helping me with my debt.
Hello, Javed, thank you for your comments. We are here because people like yourself who we strive to assist, so thank you for being a valued client. We wish you the best as you continue to move forward towards a debt-free future! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 25, 2019
Talk to an FDR agent named Joe.. very helpful and knowledgeable. To me FDR is the best program to settle debts. Would recommend your program to anyone who needs financial help. No matter how many times I called in to speak to one of your agents the result is always the same. It's a pleasure to deal with FDR.
Thank you for sharing your experience, Joseph. It brings us great joy to know that your Debt Consultant provided you with excellent service! We look forward to your debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 25, 2019
As has been the case anytime I have needed help @FDR, your team has been gracious and assisting. I am most appreciative to my CSR, whose name I have forgotten, who was very kind and helpful. I am trying my best to get back on track, so that FDR can continue to help me accomplish my financial goals. TY!!! D.
Debra, thank you for taking the time to leave us your kind words! Our negotiations team works diligently to get our clients the best settlements possible. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 25, 2019
I called concerning why my last creditor settlement is taking so long since I really want to retire from my job. She was very helpful and encouraging that this was on a 5-day credit hold and would be resolved soon and I would be notified to approve. However, when I called previously a couple months ago regarding the same question the person I spoke to was not helpful, not encouraging and made me feel discouraged.
Hello, Linda, we appreciate your sharing your experience, and we understand you feel a bit discouraged. However, after reviewing your program, it appears that all is well now and the settlement has been approved for the last account. However, if you should still need our assistance, please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com.Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 25, 2019
They were extremely helpful with explaining the program. Staying in contact with me not just to get payments but to also see if there was something they could do to help with phonecall or letters from creditors. Thank you all for your help.
Greetings, Elizabeth! We appreciate your generous feedback about our company! We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. Please reach out to our Client Services team at 1-800-655-6303 if you have further questions about your account.
Reviewed Oct. 25, 2019
Very easy to work with. Gives you a sense of ease once you see your debts start to be settled. They make you feel like you are being taken care of and they stay on top of you to make sure you complete what is needed to keep moving forward.
Hello Danae,
Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom! As we continue down the road of your success, please remember you can check your online Client Dashboard at www.fdrclient.com.
Reviewed Oct. 25, 2019
I had a $2,000-a-month decrease in income and figured using Freedom Debt Relief. They sounded better to me. They’ve answered all the questions I've had to ask. If the representative can’t answer my question, he finds the answer quickly and tells me back. Their sister company is calling me now and we’re trying to work out something there, so I'm seeing what that option is. The payment plan is perfect for me also. It works out great.
Greetings, Burton, we value your feedback. We understand that income loss can make it challenging to keep up with monthly obligations. Thank you for reaching out to us for assistance, and we look forward to working with you to resolve your debt. We wish you the best with our sister company if you shall get approved for a loan. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 25, 2019
We wanted to pay off some credit cards and since my daughter went through Freedom Debt Relief, we applied and the process was very good. The payment plan is working out fine and everything went the way we wanted. I have quite a few things to pay off and it's been almost a year. We've gone up and down, up and down and part of my income stays the same. The service has been very good.
Hi, Frederick, thank you very much for your review. We are glad that you and your daughter find our services to be so efficient, and we look forward to assisting you each step along the way towards a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 24, 2019
I am still getting overdue statements & phone calls from creditors added to your company, but unlike Dynamic Debt Relief you do contact me. Also, I can see that the money from my checking account is being properly credited to my Freedom Debt account.
Hello, Randy, we value your feedback. It is common for creditors to make attempts to reach clients directly, even after they have enrolled in our program. Please know that the creditor contact should slow down once we build funds and are able to negotiate settlements. If you'd like to speak with one of our specialists for some suggestions to reduce creditor contact, feel free to reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 24, 2019
Doing a great job so far. The personnel/staff are great and polite each time I call with questions. I would recommend your company to anyone that is in the same predicament that I am. Every step and procedure that I was going to take was completely explained and understanding.
Thank you for your review, Joshua. Our knowledgeable team members are always here to assist you throughout your debt-relief program! Thank you for recommending our service to other people who may benefit. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 24, 2019
The process has been great to date. Half of my accounts have been settled in less than 7 months. I could not be happier with the service. The resolution so far has been exceptional. The company is working hard to help me out of my debt.
Greetings, Lisa, we value your feedback. Our team of professionals is more than happy to assist you, so we are glad that you are satisfied with our service! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 24, 2019
I have just started my program. I'm excited to be debt free. I am trusting Freedom Debt Relief. I am feeling guilty of not paying my credit cards but in the end I will have no guilt of feeling like I'm in jail.
Hello, Evelyn, thank you for sharing your comments and putting trust in Freedom Debt Relief to assist you in resolving your debts. We understand that you want to be responsible and pay your creditors on time. The great part about our program is that we offer a more affordable monthly deposit amount and work with your creditors on your behalf to pay off a percentage of the balance to save you money. We look forward to working with you! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief
Original Review: Oct. 24, 2019
Updated on 9/17/2021: The representative I recently spoke with was helpful, considerate, knowledgeable. I have been very pleased with the program so far. I would highly recommend the program to others. They are truly working behind the scenes working with the creditors and getting settlements.
Original Review: My experience so far was inquiring and submitting an application so far. At this time all has been smooth. I don't really have much else to say at this stage of the process. The original rep I dealt with was very helpful.
Regina, it's great to read your feedback and know you on your journey to becoming debt-free. Our team is delighted to help and look forward to seeing your updated review once you have had the chance to experience the program. If you have any questions or concerns, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 24, 2019
Helping to rectify my credit, I am calmer because I am not receiving phone calls. My brother had a stroke and it has been hard keeping everything I need to do straight. You have settled one account for me and I hope this can be settled as well.
Reviewed Oct. 24, 2019
Hi I’ve been with Freedom Debt Relief for a few months and already I feel much better because they are helping me pay off my creditors. Thanks to all of the staff there because they help you with any issue you may have. Thanks, Ana **
Thank you for your feedback, Ana. Our team is happy to assist you along the path of your debt-free journey! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 24, 2019
I would lay awake in bed at night wondering how I was going to make these payments. You see I was diagnosed in January with stage 3 colon cancer and I didn't know what tomorrow would bring me. I didn't know whether I would be able to work. I miss work and got behind on payments, so I'd see a commercial advertising Freedom Debt Relief. So, I called and it was the best call I ever made. The people were very nice and already have one of my credit cards paid off. I would recommend Freedom Debt Relief to anyone. You guys are awesome.
Dawn
Hello, Dawn, thank you kindly for sharing your story. We are sorry to hear about the health challenges you have been through, and the stress it brought. Thank you for allowing us to be the solution to resolve your financial hardship. Our team is pleased to hear how satisfied you are with our services! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 24, 2019
This was the best solution that came to me at my worst financial crisis. Freedom is the feeling you get when you know you don’t have to stress about juggling your payments. Thank you Freedom Debt Relief for the peace of mind.
Hello, Lorena! Thank you for taking the time to leave us a wonderful review. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 24, 2019
I have been pleased with everything except that I can't get any legal help with one that is attempting to take me to court. This was the one that made me realize I needed help, but because it happened "before" (I reached out that very day) I can't even get the NLLG to give me legal advice on what to do... So even with the great work Freedom Debt Relief has done for the rest of my debts, I am still living in fear because I can't get any help that doesn't cost as much as the debt itself...
Hi Jennifer, thank you for sharing your experience. We understand that dealing with some creditors is an easier process than others. Unfortunately, we weren't able to assist with your legal account due to timing. However, NLLG does assist in settling legal accounts if you subscribe to their service prior to legal action that has been taken, so we do make sure each client is aware of their services. On the positive note, we are glad to have assisted you with your other enrolled accounts. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for being a client of Freedom Debt Relief!
Reviewed Oct. 24, 2019
This is a great company that worries about your debt and you to save you money and time. Great listenership and very great support. Answer your questions carefully to give you the best advice and a lower your payments. Customer service is always there and online to help and give you the updates.
Hi, Maria, thank you for your review! We are glad to hear that ur client services team has been able to answer your questions and assist in providing you with updates. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- PO Box 2330
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85002-2330
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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