Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- Can help settle a variety of unsecured debts
- No fees until settlement reached
- Can cancel at any time without penalty
- Debt settlement can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
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Reviewed Nov. 17, 2019
I wanted to do consolidation and based on what I was reading, FDR seemed to be reputable. When I contacted them, their reps explained everything thoroughly. I get emails or texts letting me know the situation and it's working well. I was also able to customize the payment plan and it came to a good number. I'm about a third of the way and it has given me more cash throughout the month. But rather than paying a lot on three different credit cards, I'm just making one payment monthly.
We appreciate you taking the time to research our company before enrolling to make sure our program was the best option for your needs. The payment plan that was put in place for you seems to work well with your finances, and we encourage you to stay on track with your program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 17, 2019
I found out about Freedom Debt Relief from a friend of mine who used them. The consultant I dealt with was great. I asked him a million questions. Having not ever done this, I did not know which direction to go and was trying to figure out my best direction. He helped me out dearly and gave me direction. He told me what to do, sent me all the paperwork, and I went from there. I had a lot of debt, so I have been with them for three years now. Their sister company have contacted me and offered me and my husband to do a loan to get the debt resolved sooner, but my payments right now are maxed at what I can afford. The only thing with Freedom Debt Relief is that, when they call, I wanted to talk back to the same man that I had been dealing with, and it is hard to get that same person. But, other than that, the company is great.
Thank you for your spectacular feedback, Shella. We cannot thank you enough for sharing how greatly our program has positively impacted your financial situation. It is a pleasure to be able to assist you in obtaining your goal of financial freedom! Did you know we offer incentives for client referrals? For more information please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 16, 2019
Great customer service! They try their best to work with you and your changing finances. It was difficult at first to find a comfortable payment that worked for me. They were very patient and supportive helping me find what's best for me. Thank you FDR. So far I feel a tremendous relief of stress in my life!
Thank you for your five-star review, Melinda! We pride ourselves on a highly trained and professional team to help make this process as stress-free as possible! If you have any questions or concerns, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Nov. 16, 2019
I want to thank Freedom Debt Relief and the team for supporting me in this long journey of being debt free. I had some hard debts law suit. Now I am free and clear. They have lawyers, and so on. It is a complete team. Make them your way to debt free. Don't go for lowest payments pay as much as possible to finish faster. You will not regret based on my personal experience.
Thank you very much, Anderson! We're very pleased to know we've been able to assist you whenever you've needed it. We understand it can be extremely frustrating when a creditor chooses litigation to collect on an outstanding balance. Rest assured you are in good hands, and we're working hard to obtain great settlements on your behalf. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 16, 2019
My call today was about what was going on with my progress. Since I am making all my deposits. The young lady I had was superb. She had all my answers. She was friendly. She explained everything. That young lady was absolutely wonderful.
We value your kind feedback about your experience, Candace! We're here for you every step of the way if you ever need assistance with your program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 16, 2019
FDR has done an outstanding job helping me get out of debt. I am so glad I went to them for help. Now my retirement future doesn’t seem so far away. Their services are outstanding and the counselors and advisers couldn’t be more friendly. They make you feel good about the process and respect what you are going through. They make you feel at ease. Thanks, FDR!
We value your wonderful review! We take pride in knowing we have a highly trained and professional team to assist you with your journey to financial freedom. Our team works hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief
Reviewed Nov. 16, 2019
I was at the end of my ropes when I got to the point where I couldn't make ends meet even paying min payments on credit cards. I was keeping my FICO score in good shape but falling further and further into debt. I saw an ad for FDR and called them. They were so friendly & explained everything in terms I could understand. I knew exactly what would happen, and what my role would be in helping to pay down my debt with the help of FDR. My financial advisor was Tanner ** who answered all my questions and made himself available to me to call and ask questions. Thank you Tanner. Thank you FDR.
Thank you so much for sharing your great feedback, Shelley! It makes us incredibly proud when we see reviews like yours. We work hard to meet all of your expectations. We are over thrilled that we have been helpful to you in resolving your debt and we will continue to be here for you during your path to financial freedom. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
Reviewed Nov. 16, 2019
My experience with Freedom Debt Relief has been very good. Everything that I’ve had with them has been excellent. They’ve paid off two of my debts and they’re working on another one. And I have one in process, and three have been fulfilled. I’m happy with them.
Thank you for sharing your experience, Sandra! We are pleased to know that you've been satisfied with all aspects of the program. Our skilled negotiators are committed to settling all of your enrolled accounts, and we anticipate your Graduation Path. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 16, 2019
I knew Freedom Debt Relief is a debt resolver. I saw them on Facebook and people were talking about them. I checked them out and I liked them. A lot of companies say that they have debt solution problem, but they don’t do a lot of talking. I don’t care what you’re doing but communication is the key. I liked the fact that FDR checked up on me to see what they can do and that’s important. They helped me with my bills. When I sent in all my bills, they explained to me what kind of solution they can come up with and see if I can handle that. And I could for a while, and some other things started coming in. I live on a fixed income and they worked with me until I can get what’s coming in resolved, and I come back and finish up even though the plan might be a little longer. I respect the fact that they work with me.
Everyone I talked to was always courteous. When I came to a point that I couldn’t pay the $347 a month, they worked with me in lowering my bill until I can get back to that point. That was a blessing because the holidays are coming up. I’m gonna have to call them again to work with me for December and pick it back up. For about a year and a half that I've been working with them, I have peace of mind that those things are being taken care of, and to know that I have flexibility. That’s important because even though you get into these programs, if you’re living on a fixed income, sometimes the money don’t stretch and you need some help and can’t get a loan. But you can talk to them and they can take off $100 and work it back in, and that’s good. I like that. My experience with Freedom has been beautiful. I love it.
We appreciate you for sharing your feedback, Zella. It's rewarding to hear you speak so highly about our advocates in Client Services. We're all very excited to accompany you on your journey to becoming debt-free. Please continue to connect with us anytime assistance is needed. We are available 7 days a week to serve your financial needs! Thank you for being the best part of Freedom Debt Relief.
Reviewed Nov. 16, 2019
Having too much credit card debt led me to seek Freedom Debt Relief's services. The application process took about a day. I did it online and I was given a brochure. The debt consultant I worked with was excellent. And although the payment plan is a little tough, I'm doing it.
Greetings, William! We really appreciate your comments in regards to your debt relief program. We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 16, 2019
Freedom Debt Relief was like what I needed, and they were the easiest company to work with. The customer service is easy. They do the job really well. One of the places I had debt under, they brought it down by more than half. They’re negotiating. So, I owed like 10,000, and in the end, they brought it down to five.
Thank you for sharing your excitement, Wesley! We couldn't be any happier than to see another satisfied client! Our negotiators do an amazing job of obtaining the best settlements and making sure our client's debt is getting reduced! As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 16, 2019
I went online and checked out the ratings of debt relief companies and Freedom Debt Relief had a number one rating on all the ones that I looked at. They told me the settlement of my debt would take 4 years, 48 months. I’m coming up on two years and so far, it’s been what they said it was gonna be. The only thing that I was a little disappointed in was when they said they would negotiate my debt, which they did, but it didn’t come down as much as they said it would. Also, their customer service team does well. I work with whoever is available. The only problem is they don’t ever call me and give updates. They give a client dashboard and you can go in there and look at it any time. But if you want an update, you gotta call. So, I stay in touch with them regularly and see what is going on. They could improve on their customer relations and reach out to their customers a little more.
Congratulations, Tommy, on the progress you've made toward financial freedom. You seem to be right on track and that comes from dedication and commitment to our process. Thank you for sharing with us your concerns about consistent updates. We are always seeking ways to improve how we service our clients. In the meantime, we ask that you continue to reach out to us whenever assistance is needed. Feel free to chat with us live when logged into your Client Dashboard. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed Nov. 15, 2019
I received a letter from one of my creditors saying that they would most definitely cancel my card unless I paid the balance in full. Freedom Debt Relief reassured me this wouldn't happen. As far as this goes it's the first case they are scheduled to work on. Thank you Freedom Debt Relief. Make sure that you put enough money and hopefully over so you can get your problems resolved quickly...
Thank you for sharing your feedback, Scott. Our team is thrilled to be offering you a solution to resolve your accounts. We’re here to support you at every step of your debt-free journey, so please feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 15, 2019
I was going nowhere, each month I was living from paycheck to paycheck, my balance on my bill was not moving and it’s seem I was just spinning my wheels, am a Christian who believes that God is the key to all of my problems. Then the answer came to me on Facebook, Freedom Debt Relief. Thank you, now I can see a light at the end of the tunnel.
Thank you for your review, Glitheria. It is important for us to provide you with the best service possible. We are so glad to know we have been that light at the end of the tunnel for you. Please don't hesitate to give us a call if there is any other way we can help out. You can reach Client Services at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 15, 2019
If I had to review my telephone call which was answered by "Andrew" my review would be "5 Stars". However, I am so upset about the proposed settlement with Discover that am sorry I signed up with Freedom From Debt. I am 71 years of age, and the debt I have is mostly due to illness, funeral expenses, and necessary house repairs. When I saw that Discover was not willing to compromise, I could feel pain in my chest. When I first signed with FFD, Discover offered me 50% off, but I told them I had signed up with FFD, and I could no longer negotiate with them.
Now the attorneys for FFD are accepting a settlement for MORE than the original debt. Living on Social Security doesn't even give me enough money left over each month after pay the $704 to buy a cheap cup of coffee. Makes me wish I had spent the money on a new car, and a vacation! Because of this I tell everyone not to shop at Sears. I don't even care if sears cares, it just makes me feel better. Don't blame Andrew for this upset. He did a great job of making me feel a little better, and for that he deserves a raise.
Thank you for your review, Andrea. We are so proud to hear Andrew delivered a great experience for you. We're sorry that Discover did nt offer the best settlement. But, please compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. Let us know if there is anything we can do for you. Please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
Reviewed Nov. 15, 2019
Very helpful as really help my situation. I completely paid my debts in no time and less stress. 100% I will recommend Freedom Debt Relief for my friend. And I like to thank you guys for the good job. And after graduation I have a concern the staff at freedom are very helpful and nice ready to listen to my concern. I’m
Congratulations, Evelyn, on the progress you've had on Graduation Path! We are so proud of the hard work and dedication displayed on your part. Keep up the excellent work! If any questions or concerns do come up about your account, always feel free to reach out to our Client Services team at (800) 655-6303 or via email at support@freedomdebtrelief.com for assistance. We're available 7 days a week to support your journey! Thank you for being the best part of Freedom Debt Relief.
Reviewed Nov. 15, 2019
While it is a big help getting this debt off my back and they do a good job with negotiating with creditors. The people that sign you up mislead you about the process, saying your credit rating won't be affected much. It IS. They also don't let you know the cost of their service up front. So ask questions. Otherwise the system works.
Thank you for the feedback, Barry! Our team is delighted to hear that you value the efforts we have put toward gaining your financial freedom back. We will be here for you every step of the way. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Nov. 15, 2019
Since I've been with FDR, they have settled five of my accounts in less than six months. The representatives are fast and great at what they do you. I would recommend them to anyone who's looking or needing a fresh start and want to put their debt behind them.
We appreciate your positive feedback, Darrell. It's extremely rewarding to hear how much you've enjoyed our services! We hope to continue providing you with a world-class customer service experience. Please let us know how we can continue to support your debt free journey. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 15, 2019
They are in contact with you and work with you to resolve your debt issues. Highly recommend. They have done a great job managing my progress with the debt that I am resolving though the efforts of Freedom Debt Relief.
Thank you for the honest feedback, Ronald! Our team is delighted to hear that you value the efforts we have put toward gaining your financial freedom back. We will be here for you every step of the way. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Nov. 15, 2019
It is very easy to get in the program, I have only one payment that I can afford, very easy to call if you have a question, and they walk you through any concerns. My accounts are already been pay, and soon I will be free.
We can't thank you enough for sharing your outstanding experience thus far! We will continue to make sure you're pleased throughout your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 15, 2019
I'm absolutely satisfied and am happy I found you guys. I'm looking towards my future more positively now being debt free in 2022 for the first time in my 57 yrs of life so thank you once more for making my life a little easier. I appreciate you more than you know.
We are over the moon to receive such stunning feedback, Julie! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! We just want our clients to see that there is a way out and becoming debt-free is the way to go! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 15, 2019
Great experience. They reached out to me even when I am busy and they set a date and time to call back. They make sure I understand the process step by step and I'm comfortable with them in my corner. Representatives at it's best.
Thank you for sharing your experience with us, Jason. We are so happy to hear that you are experiencing great services from our dedicated team of Client Services advocates. Let us know how we can continue to support your journey to financial freedom. For any questions or concerns, feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 15, 2019
I had a Creditor who sent a Summons against us and I had to call upon NLLG to represent/direct us on what to do. They were great in informing us exactly what we had to do. We are now back on track to continue/complete our Program. Thank you NLLG!
Thank you for the honest feedback, James! Our team is delighted to hear that you value the efforts we have put toward gaining your financial freedom back. We will be here for you every step of the way. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Nov. 15, 2019
Assistant was pleasant and very helpful. Helped to correct the problem to my satisfaction. Was able to get assistance quickly and easily. I am happy with the program so far, and would recommend to family and friends. Hopefully I can reach my first settlement soon.
We value your kind feedback about your experience, Eva! We're here for you every step of the way if you ever need assistance with your program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 15, 2019
I googled debt relief companies and Freedom Debt Relief came up. When I read about them, they seemed to have a lot of positive response. They were rated really well. The rep seemed helpful but persistent about trying to get me into a program that would help me. Nonetheless, the program I was provided with has been really good. As far as setting up a payment plan, I talked to them about my income and what I could afford to do. And I agreed at that moment. Working with Freedom has taken some of the stresses off me and helped me coordinate a payback plan to my creditors over a period of time. It didn’t seem like there was any other option, but they were very helpful. If I have a problem, I call them and find out what's going on. But I'd like them to send me alerts about accounts if they're overdue or there's a payment missing.
Thank you, Tim, for the many compliments. We are very glad to hear how pleased you are with the services provided. The greatest reward is knowing our service has provided you with peace of mind regarding finances. Please let us know how we can continue supporting every step of your debt-free journey. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed Nov. 15, 2019
Freedom Debt Relief is awesome. They were guaranteed and I felt secure with them. So far, they’ve settled five accounts and they've always let me know when I needed to confirm a debt to be settled. And anything I’ve ever asked them, they always give me an answer and relieve my mind. You don't wanna feel like your debt is forever and ever like it is if you don't use FDR. With them, you know it’s gonna be done at some point.
Thank you very much, Mary! We truly appreciate your glowing review and for sharing your experience. Our team of professionals looks forward to assisting you with whatever you need. Reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Nov. 15, 2019
I first contacted them, and I didn’t get through. I went through another company, but this other company lied to me when I figured to start doing my calculations. The rep from Freedom Debt Relief called me back and talked to me and then they followed-up. We went over the numbers again, and that was when I made my decision. They were very professional and they cared about the situation that I was in. They weren't in it to make money off of me. Plus I like the emails, the alerts that I get. They were very attentive to the process and made me a lot better. Furthermore, the payment plan was perfect.
Sandra, we are so sorry to hear that you had that experience however, we are glad to have you in our program. We look forward to your success and will be rooting you on every step of the way. As always if you ever need anything please don't hesitate to contact Client Services at (800) 655-6303.
Reviewed Nov. 15, 2019
With Freedom Debt Relief, everything is taken care of. My husband had them and he still has them, and he recommended them to me. I feel comfortable working with them. Every time they have some kind of settlement, they let me know. And every time I have a bill, I'll fax it to them and I get in right away. I had to increase my payment plan because one of the credit card banks asked for more. So I increased the amount. I got a year or two to go. I'm halfway there. I'm still paying every two weeks, and everything is working nice and smoothly. I recommended them to someone.
Greetings Yanique! We are glad that our team has been providing such a helpful and prompt service during your debt-relief journey! Congratulations on resolving your accounts, and we look forward to your Graduation Path! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 14, 2019
The people I've talk are very friendly and want to help. Thank you. So far so good. Looks like everything is going good. Haven't had any problems yet. I have had one credit company call me. Hopefully they will not give me a hard time after this.
Francene, thank you for your review. We are glad to hear that you are satisfied thus far and we are confident that you will be pleased with how things turn out. If you ever need anything please feel free to contact us at 1 (800) 655-6303.
Reviewed Nov. 14, 2019
We are new in the program, but so far we are very pleased with the help to get started and the knowledge shared with us on our initial phone conversation. You definitely do help take our stress level down several notches right away. Thank you.
Welcome to the program, James! We're excited to be your partner along your debt-free journey! We will be here for you every step of the way and if you have questions, please contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 14, 2019
FDR has been with me every step of the way. I hope we will be able to work closely like this until I have permanently graduated! Thank you everyone. I am 2 months into my account payments, and was told negotiations would start soon. Thank you to my team, and I hope you are my team until the end. Lori
Reviewed Nov. 14, 2019
Always helpful and they will help you solve your problems that you might have. They want you to understand the program and how it will help you. They are always at your service to assist you in the event of a problem.
Charles, we appreciate your generous feedback about our company! We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 14, 2019
Just got started making my first payments into my account, so far the experience has been good, very helpful agent who helped me get started. The agent explained how the program works and answered all of my questions I had for him as I was trying to determine if filing for bankruptcy or debt consolidation was the better choice. I made the right decision for sure.
Congratulations, Ronald! We applaud each client when taking their first step to becoming debt-free as we know it takes a lot to be able to make that decision. We're excited for you to start this new journey and we wish you nothing but great success throughout your debt relief program! Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 14, 2019
I'm more comfortable with the process of whats going on but still in the back of my mind worried if this all doesn't work out. I'm afraid that the government will step in and something out of control from FDR.
Thank you for taking the time to leave us a review, Mark! We are sorry to hear that you're not entirely sure of the program process. A member of our team will be reaching out to you shortly to address your concerns and go over any questions you may have. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 14, 2019
I am now getting letters from debt collectors, negotiations for my debt was supposed to begin a long time ago. I have been paying $600 per month into your account for the past 7 months with no results. Something must be done now.
We are sorry to hear that you are not satisfied with the results the program has provided, Michael. Rest assured you are in good hands, and we're working hard to obtain great settlements on your accounts. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 14, 2019
The people are very easy to work with and make themselves as available as possible which is very hard to find these days. Usually everything is automated to answering machines or a 30 minute questionnaire before you can speak to a human being.
Taylor, we're pleased to hear about your positive experience! We take pride in providing world-class customer service to our clients. If you have questions, please contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 14, 2019
Freedom Debt Relief saved my life. They solved my financial issues with monthly payments that I can afford. At first I don’t know what to do with my debts but when my relative told me about Freedom Debt Relief, I immediately called them and ask questions and then finally enrolled. IRA ** was so helpful. I can give him 10 stars!
Hi, Jesusa, we appreciate your feedback. We are glad that our specialists have been so helpful, and we thank you for your dedication to resolving your accounts. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 14, 2019
I've been with Freedom Debt Relief for a little under four years. I like that they do mostly everything for you. After you’ve got all the paperwork done, they deal with your creditors for you. You don’t have to worry about anything, and it doesn’t destroy your credit.. You have the option to sign up for their lawyers that help with negotiations, settlements and agreements. And everything is done via email, short little phone calls, and everything is just taken care of. Working with Freedom Debt Relief helped to alleviate a lot of discussions in my marriage in reference to finances. It relieves all the stress that goes along with it. I just wish they could put a bit more information on their portal and their website for people like myself who likes to keep updated on things. Maybe more notes would be a bit more helpful instead of me having to pick up the phone and talk to somebody in reference to what’s pending or how far we’re along. It’d be less stress for me.
Thank you, Ms. Demarco, for taking out the time to share your feedback with us. It's rewarding to hear about the many ways the two of you have benefited from enrolling in our program. We also agree that open communication and consistent updates create an overall better experience for our clients. There is a chat option available when logged into the Client Dashboard if there are any questions about the account. Clients can also email their questions and/or concerns to us at support@freedomdebtrelief.com. We encourage you to connect with us any time assistance is needed. Thank you for choosing Freedom Debt Relief to meet your financial goals.
Reviewed Nov. 14, 2019
We had too many credit cards and we decided to go with Freedom Debt Relief. Their reps were very knowledgeable about what they were doing. Everything went well. The payment plan was wonderful. It’s less than $780.
Thank you for the kind feedback, Ms. Jackson. We're happy to hear how pleased you've been with our services. It's also rewarding to know the monthly deposit amount is affordable for you and your household. We ask that you continue to reach out to our Client Services team any time you have questions about your account. Thank you for being the best part of Freedom Debt Relief. Here's to your financial freedom!
Reviewed Nov. 14, 2019
Freedom got all my paperwork together and got a list of all my creditors. They explained how their process worked and asked what my income and my expenditures are to get things going. Everything's been working out well so far with them. I'm happy with the percentage and the payment plan they gave was better than when I was paying out monthly for my bills. Now, I can get going and not go further into debt.
Hi, Nelson, we value your positive feedback about our program. Our skilled negotiators strategically work on your accounts to reach the best settlements possible. We look forward to your program savings! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 14, 2019
I did some research on FDR and saw that it was accredited and that it was one of the better companies. I contacted them and had a rep who was brand new and was trying to learn about the company. He gave me honest answers and if he had questions, he'd ask a senior person. The payment plan they gave me is fair but sometimes, I struggle 'cause it's a little high. We pay bi-weekly so it's still a lot of money coming out. Also, everything is fast but if they can settle on a debt a little quicker, it will be beneficial 'cause the phone calls are horrible. Other than that, everything's great with FDR. We have four more debts to settle and we're paying on the rest that we have.
Hello, Suzanne, thank you for your review. Our company is proud to be the number one debt-settlement service, and we are glad that you chose to work with us to resolve your debt. We understand that the bi-weekly deposit may be a challenge to afford from time to time. Please contact us if you ever are unable to make the full payment again. However, we hope that you're able to stay consistent for the best results! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 14, 2019
I was scrolling along and Freedom Debt Relief popped up. I looked into it and it sounded like a good deal. Customer service was very helpful. I had an automatic deduction and I raised it up, withstood it and made it through.. I never missed a payment. I was good to them and they were good to me. Everything was good. I’m all done with my program. Overall, they were very easy to deal with, and they were simple and straightforward. If you are willing to put your nose to the grindstone and pay it off, there is a silver lining at the end.
Congratulations, Thomas on becoming debt-free! We also thank you for sharing your experience with us. This is exciting news. We couldn't be any happier than to know you have completed your graduation path as well as reaching your goal of financial freedom! We applaud you for this great accomplishment! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 13, 2019
I always kept up with my payments and then apart from great customer service every time I called, y’all offered me a loan to pay off my debt quicker. Great experience for me and my credit score is going up a few points.
Hi, Rene, thank you for your dedication to your debt-relief program. Congratulations on being approved for a loan through our sister company Consolidation Plus! You're on the right track, and we are here to assist you along the way! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 13, 2019
I am very happy with the results so far and it's only been about 6 months. I have gotten 4 cases negotiated so far at great rates. 2 completed resolved and 2 halfway done. It's a long road ahead but will be worth it. Thank you Freedom Debt Relief for the peace of mind.
Greetings, Lori! it sounds like you're making great progress with your enrolled accounts. You're now a step closer to being debt-free, how exciting! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 13, 2019
Going into the program I was informed on what would happen. Credit score drop and all... this was the only way I could have even thought of catching up on my debt. Questions? Call them... they actually answer the phone and help in any way they can. I would recommend this program 100% if you are in a position where things seem hopeless. They have already settled with 2 of my 4 creditors at amazing rates! Thank you!
Hello, Tom, our team is glad that you're 100% satisfied with our service! Congratulations on resolving two of your accounts thus far! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 13, 2019
I called Freedom Debt Relief, not really sure if this was something that I wanted to do. After speaking with a representative, I felt completely safe and ready to do this to change my life. I went from paying over $1000 a month on my credit cards and loans, to paying $266 on a majority, and probably another $200 on my loans. So my payments have been cut in MORE than half. I am so appreciative of the help they have provided me, and I would recommend to anyone struggling with money.
Hello, Mackenzi, thank you kindly for your feedback. We're glad to offer you an affordable payment so you can manage your finances with more ease. We share in your excitement throughout your debt-relief journey! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 13, 2019
I am happy that I have made a decision that will get me out of debt. FDR is a good service. This do ask a significant fee for this which I guess is understandable. You might have their "partner" companies try to change your program into a loan. They will try to convince you that it will help your credit. It will BUT it will drag out this program more years Beware. And certain companies will sue you while you are on this program (Discover). Keep this in mind when you are considering. It will save you in monthly costs, charge off all of your accounts and possibly end up with some judgments.
Hello, Darrin, our team values your feedback. We understand that the loan option is not the best for everyone, but we are committed to negotiating your accounts and resolving your debt with the settlement process. Thankfully you had subscribed to NLLG so they could step in and assist you with your Discover account. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 13, 2019
I would definitely recommend a friend. When I call, my questions get answered and I am a satisfied client. So far I am happy with the service. I also like that it's easy to browse the dashboard and get updates.
Carmen, we appreciate your feedback on our program! Thank you for being in touch with us and utilizing your Client Dashboard to track your program progress. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 13, 2019
The process from the beginning has been easy and painless with FDR. They have ALWAYS kept me up to date on my progress with my debt collectors, and the process is easy. I am very happy with Freedom Debt Relief! I have had to call Customer Service many times for support and have had nothing but the best answers and support from them! Thank you!???
Hello, Rosemarie, thank you for sharing your experience! It's great that you are involved with your program progress, and that our specialists have done an excellent job assisting you! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 13, 2019
I actually have some money in the bank now. Therefore I can afford to take a vacation in the spring next year. My 2015 Nissan Versa was rear-ended and was finally declared a total loss. I was able to qualify for a loan for a new car. Thanks.
Hi, John, thank you for sharing your financial goals! We're so glad that resolving your debt though our program has allowed you extra funds to enjoy more in life! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 13, 2019
Helping us out greatly, Thank you on fixed income so you helped us to be able to have money for food and medicines and gas to go to Dr's appts. Yes we would and have recommended FDR to our friends and family. Thank you again.
Hi, Edward, our team appreciates your review. We understand being on a fixed income may make it difficult to manage your finances. We're glad that our program was the best fit for you, and we look forward to your success! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 13, 2019
I must admit I was a little skeptical about providing information on my debts with it being so many scams going on. I must say they are very accurate and professional. They get results and help with any questions or concerns. It's a slow process but worth it, thank you.
Denise, our team appreciates you taking the time to leave a review. We understand that you felt hesitant at first, but we are glad you decided to enroll in the debt-relief program. You're now on a better path towards a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 13, 2019
Everyone I have talked to is so supporting. I will be 80 in January and I don't want to leave my only child, Glenn - my son, holding my bills. Most of charges at Regions are late charges or interest. Thanks for helping!
Thank you for your review, Barbara. You've made a great decision to take control of your finances and work with our team to resolve your debt. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 13, 2019
Your staff was pleasant to talk with and explained everything I asked about. He was awesome. Talked with me and explained everything well. I HAD A PLEASURE TALKING WITH THE GENTLEMEN. I will reach out again if I have any questions.
Greetings, Lillian, thank you for sharing your experience! We are glad that one of our Certified Debt Consultants was so helpful during your enrollment. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 13, 2019
I have been in the program for a few years and have no complaints. Everytime I call I get fast and courteous service. Never had any issues with this program. I am almost debt free thanks to you and my credit is getting better. I dont know what I would have done without FDR. Thank you FDR for exceptional service!
Thank you for sharing your excitement, Tracy! Our team of professionals looks forward to further assisting with all of your needs. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 13, 2019
I started up fine and I'm a year with them now. If they need something, anything comes up or have anything for me, they email me. If not, I call them. The payment plan is good as well. I’m very happy with them.
Robert, we are so glad that you are satisfied with our services. We are so excited to be your partners towards a debt-free future. If you ever need anything please feel free to contact us at 1 (800) 655-6303.
Reviewed Nov. 13, 2019
I was on the internet looking at other stuff and I happen to see Freedom Debt Relief. I called them. From what was explained to me, they would work at a discounted schedule with the people that we had the accounts with and would hopefully negotiate them down and have to do it that way. The reps were all very nice. They were very courteous, and they did a fine job. But if I had to do it over again, I wouldn’t do it. I did not fully understand the program or it may not have been fully explained to me, but to me, we're probably gonna end up in worst situation than where we were before. Our credit has been completely destroyed, and we don’t know what our fee is that’s been charged to us. And this bank comes in all of a sudden at the end of all this stuff now. They're coming in as a savior and they're gonna make it just one payment and make it easy for us with about 75% interest.
I'm not really happy about that because they talked about how our credit rating was bad, that’s why we had a high interest, but we didn’t. Our credit rating wouldn’t have been that bad had we not let our bills go so long. I feel like it wasn’t my fault that my credit was destroyed like that. It is, but it isn’t. I was persuaded to do that. Freedom Debt Relief is doing their job and I know that’s what they do. Now, everything is paid off and I don't know what we owe. I know what we have paid in over the past year. I have everything in writing and what we've paid off. The only thing I don’t have is our fees and what this bank is gonna charge us on all of this stuff. Unless the fees are twice the amount of what we owed, then we should owe a whole lot of money, but I know the fee is gonna be outrageous.
I can see what I have paid, but I was waiting for them to contact me. I had emailed the lady that’s supposedly took over my account on where we go from here and what can I find out on what and I owe, and she came back with me that she didn’t have that kind of information, but she would try to find. So, I'm thinking she isn’t in control of our account, and probably nobody is. It will be passed around and we'll be owing thousands of dollars. But we signed the deal, so we're obligated and there ain’t nothing we can do about it.
Freedom Debt originally showed that we could possibly owe up to $18,000, and I can't see where we owe that much unless the fees are just the nominal. And they haven’t done anything. They didn’t negotiate any fees. I did. The people that we owed money to sent me letters, and that’s all they agreed on. So, I don’t see where Freedom Debt did anything. They did maybe two of them, but the rest of them came in from letters from the creditors.
We just negotiated our last deal last week. It should be now that the bank is gonna gonna start taking money out of our account monthly and get it paid off. So, I'd like to know what we owe, which I'm sure is gonna be a tremendous amount. I figured that on what we had negotiated and paid what we have paid in up to this point, we would have paid all of those off when we should have about $1,000 leftover. Now, that is just on the accounts. It doesn’t include the fees or the interest. I feel like we've already paid the account. We paid one of them off before this bank ever got involved. So, I'll just wait and see. If it works differently, I'll have a whole different attitude, but I can't see it working any different than being charged an outrageous amount.
Hello, Gary, thank you for your review! We strive to provide the best client experience available. We empathize with your frustrations when it comes to the credit impact, which is why a member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 13, 2019
I researched initially and I noticed that Freedom is the best one. They’re now helping me out with a couple of credit cards that got out of hand. The guy I talked to at first was Jeff and he said I can always call him any time I want. He was very knowledgeable and he actually gave me some options, either go with a loan or go with the way I’m doing it, and he was very helpful in helping me decide. In fact, the people at Freedom Debt Relief were all nice to work with.
I’ve only paid into the program for a couple of payments so far. It’s kinda fresh still but they give me pretty good feedback. They also give you a graduation date when the whole thing is over with. They gave me a due date of April 2021. At this point, they already settled with one credit card. They saved 7,000 bucks and there were only 11 payments in that. Then I’m sure they got their reasoning why but the only question I have is why they haven't settled the other ones yet. They already went through this loan thing too. I got approved for a loan to help out with this thing. Also, the income tax is coming in and I’m wondering if they’re gonna take my income tax refund from me. That’s the only thing that concerns me.
Otherwise, I've felt very comfortable working on this program. I’m very pleased with it. When you download your dashboard, you can talk to an agent any time you want as long as they’re open. Sometimes, I’ve gone on there and tried to ask a question, and a little thing would pop up saying they’re not in the office until 9:00 am. But as soon as they’re in, they’re very helpful in answering any question I want to know.
Welcome to Freedom Debt Relief, Thomas, and congratulations on the progress you've made! You should be very proud of your accomplishments with us. We also appreciate you for sharing the experiences you've had in our program. It's understandable to have concerns regarding the amount of time it is taking to settle a balance. Our Client Services team is available 7 days a week to address the questions and concerns of our clients. Thank you for choosing Freedom Debt Relief to meet your financial needs.
Reviewed Nov. 12, 2019
I was a person that always paid my bills, my hardship was a terrible experience. I took a chance with Freedom and now I’m on my way getting good credit again and Freedom is a great company. Thanks again. I’m halfway through program, I will be debt-free in 2021.
Thank you very much, Nick! We're very pleased to know we've been able to assist you whenever you've needed it! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 12, 2019
I am charged too many fees taking my money, and high settlement fees in addition to monthly service fees. Why is there a check writing fee? I regret choosing this company for my debt relief help. Please reconsider your fee schedule.
Reviewed Nov. 12, 2019
At first I was skeptical about doing this, I see how the program works. I just wish that I would have went directly to Freedom instead of a second party. That’s my only regret. The reason being, the person who I spoke with, we went over all of my credit cards. I thought every one of the cards I surrendered was accounted for. Then the ones I know for a fact were included. This caused for my monthly payment to be higher.
Hi, Jesse, we are glad that you're resolving your accounts in our program. We are sorry for any miscommunication during your enrollment with one of our affiliates. Our team looks forward to assisting you with any future questions. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 12, 2019
They Answered my questions well. I have referred Freedom to others. The gentleman was Nice and cooperative and did not rush me off the phone. He Appeared to appreciate my call. They are Handling my account without problems. They are Keeping me well informed.
We work hard to meet expectations like yours, Sandy! Our team is dedicated to guiding and supporting you on your journey to a debt-free future. Did you know we offer incentives for every successful referral? If you have any further questions or need a more in-depth breakdown, please reach out to Client Services via phone or email at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 12, 2019
It is very difficult to decide on a debt consolidation, but I am at easy going through this process with Freedom Debt Relief to decrease my debts. I hope to be financially able to continue payment on the consolidation debt.
We appreciate your review, Ella! Congratulations on taking that first step towards financial freedom. Our team will always do what we can to accommodate your needs while keeping you on the path to success. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 12, 2019
I found Freedom Debt Relief on the internet, and over the others, this one's very well received. The creditors that had called me did not follow up at all once I said Freedom Debt Relief. They've been taking care of us very nicely. When I ask questions, they answer those immediately. They also give me some really good advice. I've been in their program for about a year now and I got another three to go. And so far, I've seen some really big changes. I'm an older person, so for us, it's just perfect. They've done very well for us, and I would recommend them to anybody.
Hello, Thomas, we appreciate your feedback. Our knowledgeable team is always willing to answer your questions and provide solutions to any concerns. We look forward to providing you with great savings! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 12, 2019
My wife read about FDR and about what they did. And she picked them out. The counselor called us and picked out the cards. There were 14 of them so far, we have two that have been settled. However, we’ve been getting a call from a guy named Hanna. He says he’s a sister company of Freedom and he wants us to take out a loan to pay off faster. We don’t trust him though. Also other than us going on the dashboard, we haven't heard enough from FDR. They have helped us greatly. We’re happy and well satisfied with them.
Hello, John, we are happy to assist you and your wife! Thank you for logging in to your Client Dashboard to monitor your debt-relief program. We will contact you with important information or updates on your accounts. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions about your program. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 12, 2019
Freedom Debt Relief's rep was very knowledgeable and helpful. She was very easy to contact when we first started. I've already completed the program and it has helped us tremendously. We only have one bill left, which is our house payment, and that's it.
Hi, Theresa, thank you for sharing your feedback! Congratulations on resolving all of your accounts through our program! We wish you the very best in your financial future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 12, 2019
Freedom Debt's rep, Sean, was the first who got me set up with them. My husband passed away and we had to do some rebalancing. Sean was more than helpful. He was very friendly. At a time when I had to actually relinquish control of my debts, I was already feeling low for not being able to pay them. Instead of feeling judged, I felt relief. Sean kept telling me that I was doing something about what I owed and that I was not ducking the debt.
Another gentleman whom I spoke with more recently was very helpful. He told me to get back to Freedom and they would do what they can. He was asking me if I wanted to forego the program. I asked him if I could have the weekend to get my thoughts together. He told me sure and that I should just give them a call back. That rep was great.
Reviewed Nov. 12, 2019
Freedom was able to answer all my questions without lying or BS, and nothing was hidden. They were upfront with me on everything, and they didn't just keep saying, “When we get into it, we’ll see.” Every question I had, they were able to answer without some off-the-wall reason. It was “Yes, hello,” and if they couldn't do something, they’d tell me upfront that they couldn’t do it. They told me upfront the process was gonna take a while, depending on how things settled and how much money was in the available funds.
The payment plan worked. It fit what we could do. We knew what we could do, and they told us that it was better for things to go a little slower and not put ourselves in a bind to try to make it happen than it could possibly happen. So we didn't get ourselves in a bind. They didn't allow us to, and they asked us what we would be comfortable and be able to deposit. We’re doing ours every other week, so we’ve never been in a bind. It’s been something that we knew would be there and wouldn’t have to scrape pennies together to make it.
Greetings, Stephen! We are glad that our Debt Consultant and client services agents were transparent when explaining the program, and that you are confident in your decision to enroll. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 11, 2019
I have contacted the relevant parties I think, regarding a summons filed against me, and I am yet to received any meaningful response. I am not certain my case is being attended to. I am seeing email asking if I received mailing which I cannot confirm, don't know it, item was emailed or mailed via USPS.
Hello, Garnett, thank you for sharing your concern. One of our specialists has emailed you with NLLG contact information. We understand that you still have some questions, and we are happy to assist. A member of our team will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 11, 2019
I was able to cut the monthly cost of payments by more than half of what lenders charged and also reduced amounts owed to levels without outrageous interest on top of everything. The process takes time, but at least progress is being made. The option offered can save you money and end the threat of having to declare bankruptcy.
David, we value your feedback! We are thrilled you have had such a great experience, and we could help save you so much without declaring bankruptcy. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 11, 2019
To describe it in an analogy, It is like having Angels helping you- I feel more at ease knowing that I have such a good team working behind the scene, on my behalf. I am grateful for being enrolled in this debt relief program- I know that they are helping me.
Thank you for your five-star review, Linett. Our team is thrilled you have found us helpful, and we will continue to be here for you. Your kind words mean a lot. We encourage you to keep up the good work in furthering your success to financial freedom. We appreciate you saying you would recommend us to your friends and family. If you have any questions or concerns, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 11, 2019
So far, everything is working good with Freedom Debt Relief. The payment plan I was provided with is good and I like the way their people treat me. The reps are really very nice. I always talk in Spanish because I’m Spanish, and they’re very good. But I had a call for legal litigation, because supposedly, I had to go to the court. I sent the paperwork but I was never called back.
Greetings, Angel! Thank you for your review. We are glad that your deposit amount is affordable for you. Our Spanish team is happy to assist you each time you call in. A member of our team will contact you shortly in regards to your legal account to ensure that your paperwork was received. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 11, 2019
Freedom sent me a packet with a bunch of literature on how the program all worked, and I looked it over. I decided to do it. But I didn't realize that while all this was going on, there were more and more late charges being added on to what I owe. By the time they got it settled, they made it look real good. And it was good, but it wasn't as good as I thought it was gonna be. But they were always easy to deal with. They explained as well as they could.
The only real complaint I had was on what they call the dashboard. I tried all for several weeks. It shows you what you've paid into it and I wanted to see where I was at. I was gonna send some money, and I wanted to do it online. I didn't wanna call and bug people. I tried three times and they finally said that I needed Google Chrome instead of regular Google. Every time I went on it, I got the local library site because I had it once before, but it would automatically go to that after I signed up with it. And I couldn't get out of that site to get on to the Chrome. I couldn't find FDR again, and I couldn't go on this dashboard. But their people were good. I'm pretty well satisfied. But I'm not dealing with them now since Consolidation Plus took all the accounts from Freedom and lumped them into one payment.
Hi, David, thank you for sharing your experience. We are sorry that you had trouble using the Client Dashboard. Thank you for calling in for assistance and staying involved with your program. We are glad that our sister company Consolidation Plus is now assisting your, and we wish you the best in your financial future! Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 11, 2019
Freedom had my mother's recommendation. Her dealings with them made them seem like they’re a reliable company. I went with them and everything has been great so far. Their reps answer all of my questions and they’re very professional and flexible. They’ve already settled two or three of my accounts and I only have a few more. My debt consultant has been great to deal with. In the beginning when we were first getting set up, if I had any questions, I’d email her and she’d get right back to me. It has been really easy.
Congratulations on your success, Tori! We are glad to hear the program is working out for you, as well as your mother. Our team will be here to guide and support you along your journey to financial freedom. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 11, 2019
I came across Freedom Debt Relief and tried them out to consolidate my credit card debt. But I'm worried that I never get the statements. I don't have a clue how far I am in the program, which is why I'm calling, but I could never get ahold of my consultant. Other than that, the process has been working really well up to this point.
Hi, Norman, we appreciate your comments. We are sorry you are having trouble getting back in touch with your Debt Consultant. We recommend contacting our client services team for all questions and concerns. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com for assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 10, 2019
Updated on 04/28/2022: Couldn't ask for the best service ever. I was not sure when my bills was overwhelming me so I'm glad I did call Freedom Debt and I have come a long way having my bills resolve. So I would advise anyone that need help call today.
Original review: The people that I talk to was very professional and concern about my finances and my well being and was very friendly. I would let any one that have financial problems know about Freedom Debt Relief and that is the place to call for help.
Sylvia, we value your feedback. You've made a smart financial decision to look for assistance in resolving your debt. We look forward to assisting you each step along the way! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 10, 2019
They actually added to my debt with their fees. They settled for the full amount I owed and still charged me thousands in “settlement fees”. They took advantage of me and I am still paying the price. Their customer service doesn’t help and although they say they have “changed their policy” they will not reduce my fees.
Hello Mark, we are sorry that you are not pleased with our service. A member of our team will reach out to you shortly. Thank you.
Reviewed Nov. 10, 2019
Very pleased with my experience thus far. Very helpful and informative. Eased my mind with my debt. My payment is lower which is a huge help to me. I am grateful for this debt relief. I would definitely recommend debt relief to a friend.
Hello, Florie! Thank you for taking the time to leave us a review. We are pleased to hear we have relieved stress off of your shoulders. We couldn't be any happier than to see another satisfied client! Please contact Client Services at 1-800-655-6303 if you need further assistance.
Reviewed Nov. 10, 2019
Praise to the Lord! I was able to resolve the issue in a timely manner, the agent was very friendly and informed, I appreciate the help. Thank you for your service, and keep up the good work. Jesus loves you, I love you also. A friend in Jesus, Ron
We value your kind feedback about your experience, Ronald! We're here for you every step of the way if you ever need assistance with your program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 10, 2019
I was online and was reading some of the comments of somebody that was sent to us, plus one of my debtors recommended Freedom Debt Relief to me. We had a vision and a mission at the company I worked for and that was what Freedom did. The rep carefully explained everything to me, how they were gonna do it, what they were gonna do and what would be the outcome. If you had a question, the debt consultants would take care of it and answer your question. Before I did this, there were a couple of medical incidents and I carefully looked over it. I'm one of the persons who read testimonials of people that had had it before and so, that was what I went on. The debt consultants were professional and they kept to what they do.
I've been in the program for about a year and the quality of service has been good. More than that, the work ethic that they put into it makes me comfortable. A lot of people enter into these kinds of things like debt relief and it is not explained to them. But Freedom does and it's on a monthly basis. I’m retired and a lot of people who retire get between the retirement phase and other stuff. If you get sick or you get overwhelmed, this is what you look for. I'm affiliated with the military and I have given them the information from Freedom Debt Relief.
Hello, Terry, we appreciate your review. Our team is glad that you are confident in our ability to negotiate your debt and provide you with savings! It sounds like our Debt Consultant made sure that you had a clear understanding of how debt settlement works, and we are glad to be assisting you! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 10, 2019
Freedom Debt contacted me and their rep was awesome. He explained everything to me. I asked him if I could go on automatic deposit and he said of course I could. I told him we had a deal and within a month or so, they had already closed one or two of my accounts. They're great and I really enjoy doing business with them. I have recommended them to two other people.
Hello, Ida, thank you for sharing your experience! You're making great progress thus far! Our team would like to thank you for being committed to resolving your accounts, and we appreciate you referring others to our company! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 10, 2019
I had overwhelming debt. A friend who had been working with Freedom for a little over a year was very happy with them. I went with Freedom as well and I like the professionalism of their rep. He was friendly and he listened. Opening the account was easy. They took my bank account information and gave me an exact amount that was going to be coming out every month. It was a big difference from paying what we had been paying out in monthly payments, which was close to $900 every month to $200 every month, it really freed up a lot.
However, it was also scary because going from paying our bills to not paying our bills was difficult for us. Still, it was necessary. We've gone along six or seven months and we already have two of our accounts paid off. Emotionally, working with Freedom has given us security in knowing that although we still owe our debts, they are being paid off. We are not filing bankruptcy and not paying our bills.
Holly, we are excited to hear your feedback! Our program seems to be working out quite well for you thus far! We are pleased to bring you an affordable monthly payment, and we are confident that you'll be debt-free within the estimated time frame. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 10, 2019
I applied with Freedom on the phone and the process was pretty fast and easy. They told me what I could pay, and I opted to pay more so I could get it through quicker. Whenever I call, I get somebody different if I need to talk to somebody. But now, they do it where I can just answer prompts to accept the settlement or not. So, they make it extremely easy. The first consultant I had was wonderful, and everybody I’ve had ever since has always been really friendly and helpful. I can also go right on my computer and put up my whole thing, and I’ll see where I'm at, what they’ve paid and what position I'm in. I've been on the program for about a year now and my credit score has gone up a little.
Sharon, thank you for your review. We're glad that our settlement approval process and using the Client Dashboard is so easy! Our dedicated team is here for you, so please stay in touch. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 10, 2019
Based on what we read and everything about the other ones, Freedom Debt sounded real good. It was a great thing for us. They’re taking care of our debt and they’re doing a great job. The reps were very intelligent. They knew their jobs and had the right answer for anything we brought up. They walked us through everything. Also, we get constant emails, updates on the dashboard, everything. If I call, they answer any questions I might have, because we were new to it. And we had the snapshot on the internet where we could go and check on the dashboard and find out everything. They set up our payment plan to meet our budget. I have PTSD and it’s very crazy right now. Freedom Debt has actually helped me calm down from the debt, not worrying and make sure I can provide for my family. It relieved a lot of stress.
Hi, Wayne, we appreciate you sharing your positive experience! Our team is glad that you have more peace of mind now that we are on your side assisting. Thank you for your commitment to resolving your debt. We're here for you every step along the way! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 9, 2019
I have just started my journey with Freedom Debt Relief. My experience has been very positive and encouraging. I look forward to being debt free in a short time. Thanks for your encouragement and support at this trying time in my life.
It's great to know about your positive experience with our program. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 9, 2019
All I can say is I'm happy! No more worrying. No more robbing Pete to pay Paul. No more month to month juggling; paying this in lieu of that! I know money can't buy peace of mind, but I can tell you unequivocally; not having to worry about money anymore - CAN!
We appreciate you sharing the amazing experience you have had with our staff, Toni! We're here for you at every milestone along your journey and can't wait to settle your debts. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 9, 2019
I have been happy. No problems. They solved my problems. Was courteous and professional and never in a rush. I would use Freedom Relief again and tell others about them. I give Freedom Relief 5 stars. ⭐️⭐️⭐️⭐️⭐️ And I say thank you for saving me. And I pray I do not get in trouble again. It is a terrible shape to be in if you have no help.
Thank you for your review, Lovetta. It makes us happy to know we are providing you with great services. We look forward to continuing to help you reach your financial goals. Let us know if you come across any questions or concerns. You can contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 9, 2019
I already feel better. My first payment is this week. I have been feeling so overwhelmed with my situation with my bills but Eddie explained everything. My daughter was afraid it might be a scam. I told her I thought it was for real. I really hope this will work for me.
Thank you for sharing your experience, Linda! We're here for you every step of the way if you ever need assistance with your program. We are so happy to hear we could help you get some weight off your shoulders. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 9, 2019
When I saw a Freedom Debt Relief ad on the TV, I just wrote the number down. Also, somebody else mentioned that they had used it too, so I thought I’d try it. The consultants were very informative. They helped me every step of the way. I had three cards and they put them together. They just gave me a number that I could afford, and we went from there. I had a lawsuit for my last credit card, and they went ahead and took care of that for me, so that was nice. Before, I didn’t know what I was gonna do. Freedom Debt Relief has been a godsend.
Hello, Tammy, we appreciate your feedback! We are glad you discovered our company and have chosen to work with us as a means to resolve your debt. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 9, 2019
My debt consultant guided me well. He seemed to know his business, and in my limited knowledge of it, it's the best decision I could make. He told me everything I asked him and all I needed to know. The service I received had been Great. Being with Freedom Debt Relief has got my life to where I can almost pay my bills. It released stress. I was to the point where I was gonna have to bankrupt, and it kept me out of bankruptcy.
William, we appreciate your feedback and are glad that you chose our program instead of bankruptcy. Our team looks forward to your continued success in resolving your accounts. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 9, 2019
We had an overwhelming credit card debt. We applied with Freedom Debt Relief and it was quick and easy. They were very helpful. Then the rep I was partnered up with was also helpful and answered all our questions. What impressed us was answering our questions right away on any concerns we had and being available to us. Our payment plan worked out just right for what we were already paying. We should be completing it this week. Our credit score jumped up almost 100 points already. It was great.
Congratulations on your success, Violet! It brings us such joy to read your review. You are proof that it just takes a little hard work and determination to achieve your goals. Our team will still be here for you once you graduate. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 9, 2019
I like the way Freedom Debt Relief reps carry themselves, how they talk, and explained everything to me. They were very good people to work with and they kept their promise. They always explain stuff, they always call me ahead of time to let me know about things and what has been going on. Freedom Debt Relief's service and the people were excellent. I never had a problem with things going on that I didn’t know. They always kept me informed and I could call them any time to ask questions, and they would always answer. They were very polite and courteous with me. I just started into their program in January. Soon, it would be close to a year. And so far, they have done an excellent work. The payment that I was set up with was very reasonable. I enjoy working with them and I appreciate what they have taught me this year. I would recommend them highly.
Greetings, Shirly, we value your kind feedback! Congratulations on taking control of your finances and joining our program to assist in resolving your debt. We look forward to continuing to provide excellent service, and we wish you the best! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 8, 2019
I just want to say that this experience with you guys is so awesome. My worries and stress where 0 to none, due to you guys helping me clean up my credit and pretty much handling everything from the phone calls to negotiating with the credit card companies. Thank you so much!!!
Greetings, Art! We're pleased to hear such valuable feedback! We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Please contact Client Services at 1-800-655-6303 if you have further questions.
Reviewed Nov. 8, 2019
All staff at FDR have been very helpful and well informed. I am grateful for the opportunity to have my debt efficiently reconciled. Your system for making payments was not entirely clear to me. With the help of staff I'm sure all future payments will go well. Thank you.
Thank you for taking the time to leave us a review, Mary! We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. If you have questions regarding your account, please contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 8, 2019
Mark was a big help, explained everything, answered my questions process went very smooth so far. Can't wait to get farther along in process to attain some settlements. I should recommend your company as everything has went smooth so far.
Thank you for sharing your feedback, Randall. Our team is thrilled to be offering you a solution to resolve your accounts. We are proud to hear Mark provided an excellent service experience. We’re here to support you at every step of your debt-free journey, so please feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 8, 2019
Being just signed up for this program there is not much experience yet. The two reps that I have talked with have been very kind and helpful. I am a little discouraged about the fees. I believed there were not to be any charges till negotiations had begun. That information I am sure I was informed of, but I don't think there was enough emphasis on it as to stick in my mind. Guess the old adage is true. Can't get anything for nothing.
Thanks for your review, Keith. It's a pleasure to hear that you've had a great experience with our team. We do collect a one-time settlement fee, but only once a settlement has been negotiated and authorized by the client and we have started making payments toward the settlement. If you find yourself having any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 8, 2019
Updated on 04/10/2020: Freedom allowed me to see all of my debt and work off a budget that I was currently on. I was in financial poverty when I first looked into recovering my credit. The enrollment process was easy. It took about a week and it was not due to Freedom but it was mostly my schedule that was causing difficulties. We had most of it set up in about an hour then we had a 20-minute phone conversation just to make sure that I understood what I was signing up for. The person who handles my case sent me regular emails and everything got done pretty quickly.
They quoted me the price and they got me set up with the monthly plan a lot faster than other companies did. Now, I’m making biweekly payments that work for me and my payment schedule. It worked better than trying to do bulk credit card payments at a time. I’m focusing on credit card debts first and maybe getting put on a different plan for things like medical expenses.
Their reps very knowledgeable and I appreciate their professionalism. Most customer service or companies don’t really take into consideration things that might be affecting your financial situation. But that wasn’t the case with Freedom. I’m just very pleased with the service so far and I have recommended them to a few people. Everything is going great. Freedom is flexible and they allow me to make changes to my plan when I need to do so. Everything is affordable and it is really helping me rehabilitate my credit.
Original Review: I was able to complete the entire process of setting up my arrangements very quickly! Almost instant financial management, legal support, and a payment plan that didn't put me further in debt! Fantastic customer service and an easy to use platform where I can oversee all of the activities connected to my account. 100% transparent.
Thank you for the honest feedback, Elizabeth! Our team is delighted to hear that you value the efforts we have put toward gaining your financial freedom back. We will be here for you every step of the way. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Nov. 8, 2019
I called to adjust my creditors. The agent was respectful, pleasant, and efficient. I was very pleased with the experience. Freedom has been very easy to work with so far. Everything is transparent and explained very clearly. I feel Freedom is trustworthy and will help me reach my goal of financial freedom and security.
Hello, Faith, we value your feedback, and we are glad that you are satisfied with our program thus far. Our team will continue to provide respectful, pleasant, and efficient service! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 8, 2019
This is a good program and has helped my family greatly. I just wish they would target the debt that is threatening to write off the debt and possibly sell it to a lawyer before they handle other debts. I feel like these should take priority seeing as they could result in a summons and possibly having to settle at 100% which leaves FDR without getting a settlement fee.
Thank you for sharing your experience with us, James. We are so happy to hear that you are experiencing great help from our dedicated team. Let us know how we can continue to support your journey to financial freedom. For any questions or concerns, feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 8, 2019
They got $1,680 from the $3,640 they took out from me and they got their money before my debtors got theirs. I think that's totally wrong. They took half of my money, put it in their pocket, and then my three creditors that they did settlement with got the other half. I had a total of 18 accounts. On one account, I got a silver warrant served on me on the 19th of October because Freedom Debt Relief didn't do their job to keep that from happening. I went and got a real lawyer, and I'm retaining her from bankruptcy because I cannot afford to get my check. I talked to Freedom Debt Relief again to find out if they were closing up that account. They said they closed it up the sixth of this month. What I'm unhappy about is they did not let me know that they were not a non-profit company when we went with them. They need to tell a new client coming up they’re a profit company. If I had been told that, I wouldn't have went with them.
We are sorry to hear that you are not satisfied with the results the program has provided, Helen. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 8, 2019
I was getting high credit card bills and I wanted it to get down. Freedom Debt Relief was the one I first came across and the reviews I read all seemed to be good. With the consultant I worked with, if I’ve had any questions, he always got right back to me. He asked me about what my debt level was, and how we could work through to make payments on it and get a schedule planned. He was very helpful. We have the payment plan down to one bill per month, and if I come across a time that I can’t make that payment during that time, I’ve had to change it and they would change it for me to a different time that will work more conveniently. So, that was helpful. Their customer service is very good, too. I have two years left to go, and I’ve gotten some things paid down. So it gives me a little bit less stress when I know it is getting worked on.
Congratulations on your success, Sara! We will always do what we can to accommodate your needs while keeping you on the path to success. Our team cannot wait to help you achieve the debt-free future you deserve. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 8, 2019
I was struggling with payments and I sought the services of Freedom Debt Relief. The application process was an easy task and I had a good experience. The quality of service has been excellent and the payment plan is okay. It's an automatic transaction.
Mayra, your feedback is appreciated. Our goal is to make the process as simple as possible, so we are glad to hear that you are confident in our team's ability to assist you! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 8, 2019
I have credit card debt. I heard about Freedom Debt Relief on Christian Radio and thought I'd give them a call, and so I did. They said they would take care of my debt and for me not to answer any calls from creditors. I haven't and they decreased my debt by $15,000. They're always different. Everybody's helpful. They're very kind and knowledgeable and they worked with me, like some months when I couldn't pay the premium, they said they would freeze it and then to let them know when we could start again. It's been very efficient for me and productive. I tell many people about the service.
They started with a payment plan that I could afford, and then we've gone out from there. As I've made more money, I can pay more so the debt goes down faster. I had $50,000 of debt, and it’s being taken care of. There’s less stress. I'm not hounded by creditors, and my credit score is going up, so that's a good thing. In two years time, I'm going to be debt-free.
Greetings, Shelly! We couldn't be any happier than to see another satisfied client! Did you know we offer incentives for client referrals? For more information please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 7, 2019
Your company is real help to me and a friend who recommended it. Every time I call, the service rep. is always right there with a helpful answer to my question. Never left waiting for an answer to a problem. I rate them A++ really.
Greetings, Catherine! We're pleased to hear you have had such a great experience! Our clients are our top priority and we want them to feel at ease throughout the program. If you have questions regarding your account, please contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 7, 2019
Hello, they have been good about moving things along, however, there is one account still in advance negotiation they sent me a settlement request on in July and I still have not heard back from National Litigation. I call and email the girl frequently. Cant someone let me know what is going on with this account? When I call Freedom, they say to call National Litigation, well, no one ever responds. It's very frustrating.
Thank you for your review, Michelle. We are sorry to hear that you are experiencing frustrations in the program. A member of our team will reach out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 7, 2019
Was very hepful and made me feel at ease during these stressful times. Steered me in the right direction and gave me the appropriate phone numbers. Made contact with LLG representative and completed the paperwork required to move forward and resolve my issue.
Hello, Albert! Thank you for taking the time to leave us a review. We're so happy to hear how much we have helped alleviate the stress you were experiencing. You're off to a strong start and a step closer to becoming debt-free! Please contact Client Services at 1-800-655-6303 if you need assistance with your program. Thank you for allowing us to be your partner on your debt-free journey!
Reviewed Nov. 7, 2019
Just starting, so I'm waiting to see what happens. I have been receiving emails for days about my payments and I don't know what to tell them. I hope that contact is made soon so that I will not be worried about them contacting me or anything else.
Thank you for taking the time to write a review, Anton! We love being part of your success to financial freedom. If you have any questions or concerns, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 7, 2019
Freedom help me too much, with the hard stress I was feeling daily in my life for paying my debts. O.M.G. thanks Freedom. I highly recommended Freedom Debt Relief to all my family, and all friends. I wish everyone feels like me free from the hard stress, and not be thinking, and thinking everyday from debt calls.
Thank you for your five-star review, Elvira. Our team is thrilled you have found us helpful, and we will continue to be here for you. We encourage you to keep up the good work in furthering your success to financial freedom. We appreciate you saying you would recommend us to your friends and family. If you have any questions or concerns, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 7, 2019
I Like to receive information via email rather than phone calls. Kevin did this several times before we spoke on the phone. He was friendly and very thorough. He guided me through the process very thoroughly and effectively. It was an easy process.
Thank you for your positive review, Janis. We pride ourselves on a highly trained and professional team. Our team encourages you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 7, 2019
I think this is a very good program. It’s helping me to pay off debt so I can move forward with my life. One account has been totally paid off and there are others that payment are being made through the program to pay them off. I would much rather that the debt was paid off as a whole instead of the payments for a faster process but I’m being patient as long as I know progress is being made. All in all it’s a good program.
We appreciate your kind feedback, Hayward! We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief but also stress relief, as we want the program to feel easy for everyone. Please don't hesitate to reach out to our Client Services team at 1-800-655-6303 if you need assistance regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 7, 2019
Freedom Debt Relief has worked with me in eliminating my debt. I am so pleased with the way the pay off is going. The only thing that I could suggest is maybe less monthly payments to the creditor and larger payments so that the debt gets paid off sooner.
Amelia, thank you for taking the time to leave us a review! We value your feedback greatly and look forward to your continued success throughout the program. We are here for you every step of the way. If you have questions regarding your account, please contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 7, 2019
Arthur has a been a great help getting me started. And helping find the help that we need to get to a debt free life. I was hesistant but he made the decision easy for us. Definitely will recommend anyone.
Reviewed Nov. 7, 2019
Jenn was wonderful! She was extremely kind and very knowledgeable, followed up and returned calls exactly as promised. Very personable, which made me feel as if I had a friend's guidance through the whole experience. I have to admit I’m still a bit nervous but I’m putting my trust in you.
Maureen, we are pleased that your Debt Consultant provided you with outstanding service! We understand that you feel nervous, but please know that we have long standing relationships with the credit companies, and we are able to obtain great settlements. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 7, 2019
I was surprised on how profession this company is. I originally signed up with another debt relief company who did absolutely nothing for me, other than take my money. Freedom laid everything out and amazed me by knowing the legal ramifications and what was needed in order to get my creditors paid. Thank you Freedom!
Greetings, Johanna, we are glad that you understand how our program is going to assist you in resolving your debt. We do our best to provide all of the knowledge and resources you need to be successful. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 7, 2019
I asked other people on what they thought about FDR and I also talked to their rep. He explained everything very well and he was a very nice man. I told him how much I owed my debtors and I didn't feel like I was judged. A lot of times, you don't like talking about how many people you owe, why you owe them or how you got to that situation. Mine was to help the family, that got me in this situation, and I wasn't intimidated by him. Aside from that, the process didn't seem as complicated as I thought it was and I was at a point of no return at that time, so I just did it.
The rep that I spoke to set everything up and talked to me with the password situation, the account, and the MO. Then he sent my application to underwriting and said he would call me back. After, he called me back and said that it was a go if I chose to do it and asked if I could do this or that amount. I chose the amount that I could do and everything worked out. My life has been a lot a better because of Freedom Debt Relief and now my bills are at a minimum. There were also a few people that called who wanted me to change over, that they would buy out my account or that they would do this and that, but I like staying with FDR.
Wendy, Our goal is to make sure clients feel welcome and confident when speaking to us as we know this can be a sensitive subject. We applaud each client when taking their first step to becoming debt-free as we know it takes a lot to be able to make that decision. We're excited for you to start this new journey and we wish you nothing but great success throughout your debt relief program! If you ever need anything please feel free to contact us at 1 (800) 655-6303.
Reviewed Nov. 7, 2019
I was in a situation years ago and I used a similar type of company, but I didn’t have good customer service with them. I then switch over to Freedom Debt Relief. The process of getting signed up was good. It was quick, easy and simple. And they keep me informed about everything that is going on. Every time I get a settlement, a debt dissolved or they come into negotiation, they’ll call, email or text me. They let me know how much is settled and how many payments I have to do. Everybody is helpful. Every time I call and ask a question, they will answer it for me. It will not be a problem. All I have is one more credit card that they need to negotiate with, then after that, in about two years, I should be debt-free with the credit cards. I also love the payment plan. It’s in my means and budget.
Thank you for sharing your positive experience, Vanissa! We work hard to meet expectations like yours. Our team will always be here to support you on your journey to financial freedom. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 7, 2019
They have been very compassionate and helpful, and are always respectful in how they answer questions. It never feels like it’s a bother. I’m about halfway through and I’m very happy with what we’re doing. It has taken a weight off of my shoulders. I feel like I don’t even have to think about it. Somebody’s taking care of it. I don’t have to manage any difficult phone calls or emails. They take care of all of that stuff, so I’m able to live my life and get the debt paid. It’s working out really well.
Wendy, thank you for your review. We are so happy to hear that you are satisfied with the services provided to you thus far. Thank you for allowing us to be your partners on the journey towards becoming debt-free. We look forward to seeing you complete the program soon. Keep up the great work!
Reviewed Nov. 7, 2019
I was cruising around and saw an ad in Facebook for Freedom Debt Relief. I gave them a call and when I signed up, I gave them all my information. They made all the contacts for me and got all the information they needed for the credits. They called me and made it smooth for me. Plus, the payment plan was great. I’m working on becoming debt-free and I’m halfway there.
It's definitely rewarding to receive such positive feedback from our clients. Congratulations on your success within the program thus far! We strive to make the process easy for our client to understand and we know this is a big change. Thank you for choosing Freedom Debt Relief as your debt settlement program. If you ever need anything please feel free to contact us at 1 (800) 655-6303.
Reviewed Nov. 6, 2019
I responded to online ad about many ways senior citizens can save money and Freedom Debt Relief was one that I thought would be helpful to me. So far the staff has been very helpful about reaching my goals to get me out of the bottomless pit of credit card debt in about 48 months. It is a wonderful feeling to think in four years I will be debt free making payments that are currently affordable.
Gerald, our team values your feedback. We're glad you responded to the ad you saw it's a privilege to be able to assist you on your journey to becoming debt-free. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 6, 2019
My experience is great, from my call to see what it was about. lt was a nice person answering my questions, offer clear understandable answers. I had confidence this was what would help me. I have been glad it's worked out. Thank you, happy customer.
Josie, thank you kindly for sharing your experience in our program! It's great to hear that your interactions with us have been easy to understand and helpful. We wish you the best as you move forward in resolving your debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 6, 2019
I am satisfied with the customer service from all levels of staff and the assistance with lowering my debt. I have passed the service to other persons for assistance. They told me that they were satisfied by the information provided by Freedom Debt and will enroll in their program.
Stacey, our team is so glad to hear about your overall satisfaction with our services! Thank you for recommending our company to others in need of debt settlements. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 6, 2019
I am pleased with results to date. One account that I could not change the contact info to FDR resulted in a dunning letter from the account's attorney. Gave the attorney's firm name to FDR and within 2 weeks FDR had negotiated the settlement.
Hello, Birdeen, thank you for posting a review. We are glad our legal team was able to step in and assist on one of your accounts. Congratulations on your settlements thus far! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 6, 2019
I'm happy that Freedom Debt Relief saw fit to grant me a consolidation loan in order for me to pay off my debts faster which corrects my credit score sooner. My debts will be done by the end of the year and my credit score will rise. I'm very happy about that! So glad I took advantage of Freedom Debt Relief. Thank you very much from a satisfied customer.
Thank you, Jeanine, for sharing your experience in our program! Congratulations on being approved for a consolidation loan to accelerate your program. You're almost debt-free! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 6, 2019
Been very helpful to know that company has been looking out for best interest for me, unfortunately one company is taking me court (because in Feb). Thank goodness I signed up for legal aspect of this process however not being kept up to date by anyone on this matter is making me nervous.
Harold, we value your feedback about our program. You made a smart decision to subscribe to our legal service when you enrolled. Our legal partners do their best to resolve accounts as quickly as possible, but we appreciate your patience during the negotiation process. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 6, 2019
Updated on 5/29/2021: I signed up with your company to help me manage and get rid of my large debt amount. From the very beginning, the people I have come in contact with have been supportive, helpful and concerned for my well being. Any problems I have come across have been resolved to my complete satisfaction. I haven't spoken with anyone who was trying to rush me. I recently had an issue with one of my creditors and Tamara ** helped me through it with many phone calls and emails. She is a great asset to your company. She was genuinely concerned that I get the proper outcome, for the issue that we were speaking about, and we got it resolved quickly.
I have been very happy having your company help me get out of my debt and back to a better life without all the stress involved in trying to pay my bills, which would have been a forever and time consuming process. Thank you for your help and concern throughout these past few years in helping me with my debt issues. I would highly recommend your company to anyone I know who has debt related problems. Thank you! Margaret
Updated on 11/7/2020: When I signed up with FDR for my debt issues, I figured it would be a long time before I got my credit back to normal. I qualified for a loan, through FDR, that is making it possible for me to get my debt paid off A LOT sooner so I can start getting my credit rating back where it needs to be.
Original review: I would absolutely recommend this company to anyone with debt issues. They have been great with any questions I have or concerns. They've been really concentrating on helping me to get out of debt. Plus, the process is very easy to understand and helpful.
Hello, Margaret, thank you kindly for your review. It is our job to communicate with your creditors on your behalf, so we are glad to provide you with relief. We share in your excitement for a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 6, 2019
I would definitely recommend using Freedom Debt Relief. Great company to work with and they have saved me so much money. I’m so happy with the results of using this service. Give them a try, you will be glad you did.
Julia, we appreciate your feedback. Our negotiators work hard to obtain the best settlements possible. We are pleased that you received such excellent savings, and we look forward to your Graduation Path! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 6, 2019
Most helpful and courteous staff. They know how to make you feel good. I recommend this company to anyone in need of debt Relief. Very easy process and able to change with everyday problems that arise. Thank you for all your help.
Janine, we appreciate your comments. Speaking about debt can be difficult, but we are glad to provide you with some relief. It's important to our team that you feel confident in our program. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 6, 2019
Excellent customer service. Gave me the time I needed to explain and Listened to my problems, without placing on hold and keeping me waiting. Solved my rather critical and delicate situation easily and respectful. Alleviated a lot of stress. Thank you.
Hi, Thomas, we appreciate you taking the time to provide some feedback. Our team of specialists is efficient in handling a variety of questions or concerns, so we are glad to hear that you are satisfied with our prompt service. You are now one step closer to a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you ever need assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 6, 2019
I am so glad my husband and I chose FDR. After my husband was laid off due to a strike, we were struggling to keep up on our bills. I was stressed, usually we are never late. The FDR program has relieved that pressure. Yes I get calls but I explain my husband was laid off and we intend to pay. It has helped me process in my mind. I am excited to see the bills finally paid off. Thank you FDR!
Hello, Shellie, we value your feedback. We are sorry to hear about your husband's job loss. Thank you for reaching out to us for assistance. We look forward to working with you each step along the way! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 6, 2019
So far things are discouraging. We get daily calls from our creditors. We don't feel like we are kept in the loop, so to speak. We haven't had much physical communication to keep us informed about any progress that might be being made. And our credit scores continue to tank.
Hello, Julie, thank you for sharing your concerns. A member of our team will reach out to you shortly. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 6, 2019
Just want to thank Freedom Debt Relief, for helping me solve my debt consolidation, and for making me and my debts a priority!! While helping me achieve my goals, of becoming debt free! Very good customer service, very understanding, and caring, without passing judgement.
Hello, Jason! We appreciate your generous feedback about our company! We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. Congratulations on your success thus far! Please contact Client Services at 1-800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 6, 2019
Happy with the results of Freedom Debt Relief's work on my behalf. I was amazed they settled a law suit so quickly with their legal services. I can't thank you enough for helping get my debt paid off and building my credit and life back again.
Reviewed Nov. 6, 2019
I Googled someone for help and Freedom Debt Relief was the first one that came up, so I called them and they worked with me. The rep was very helpful with any questions I had. He explained everything to me step by step. I was very comfortable working with him. So far, they're doing what they're supposed to be doing. They said the program would take four or five years to complete and I still have three or four years to go, and I've gotten email messages to agree for a settlement. I'm satisfied with FDR. They helped me because I was drowning in debt. Before, I would go without paying a bill so that I could go to the grocery store. Now, I have money to go to the grocery or do what I need to do instead of worrying about how I'm gonna pay my bills.
We appreciate your generous feedback about our company tammy! We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. We work very hard to ensure our clients are able to receive not only debt relief but also stress relief. If you ever need anything please feel free to contact us at 1 (800) 655-6303.
Reviewed Nov. 6, 2019
I was looking for a consolidation loan. Freedom Debt Relief was the only one that contacted me but I didn't qualify for consolidation loan. However, they made me feel a lot better about my situation because they were able to help me at least pay my bills with the plan I could afford. So far, they've settled several of my debts in less than a year with my payment. It's amazing and a great relief. It got me off from under the burden of dealing with it all the time by myself. It's just that they were charging me more than I was able to pay them. The payment got adjusted to the point that it would take a little longer, but right now, I'm waiting to hear from their consolidation loans department.
Deborah, thank you for sharing your feedback. We are glad that our debt settlement service has benefitted you, and that you're making progress towards a debt-free future! Our sister company Consolidation Plus is able to help clients pay off their debt while accelerating the time frame in the program. However, even if you aren't approved for a loan, at least your accounts are being negotiated and paid off with Freedom Debt Relief. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 6, 2019
When you sign up with Freedom Debt Relief, you get an NLLG membership. Whatever accounts are signed up with them, you get help with free lawyers. That was one of the things that I ended up being able to take advantage of because one of the creditors that I had enrolled came after me, and FDR had taken care of that. FDR reps were good to work with. They went through what I turned in to them, calculated it and came up with a number and a date deadline of how long it would take to pay off and clear up. They said, “You have this much debt. In order to do this, you wanna pay this all off in three years as your time frame, and this would be your monthly amount.” It was totally changeable by me. I agreed with them and I was on board with what the payment came out to. I’m now at least two years in to their program and FDR has definitely taken away some of the stress.
Adam, thank you for your review. We are so excited to know that we have another satisfied client. We try our hardest to make the program as easy and as understandable as possible. We provided different resources to our clients to make sure that they are successful no matter what. Thank you for trusting us to be your partner towards a brighter financial future. We look forward to your continued success with us and if you ever have questions about your account please call client services at (800) 655-6303.
Reviewed Nov. 6, 2019
I had a few credit cards that I was not gonna able to bring down the balance within the time that I wanted to. I looked at tons of companies and I tried to get a loan but everybody rejected me. I found that among everybody that I did research on, Freedom Debt Relief was the most helpful one and the number one that people mostly used. They were the ones that gave me the best offer on how to be debt-free sooner than what I thought. Once we started with them, we were very happy. What I like about them is they’re very thorough. When you get into their program, they tell you what’s gonna happen, what’s going on and what will be in the near future. They’re very knowledgeable and informative. They walk you through the whole process. Matt, the consultant there helped us in the beginning. Anytime that I need any help or questions, he says he'll see how much he can help me. If not, he directs me to the right person.
They’ll try to get ahold of you either by phone, text or email. They’ll tell you when they're ready to negotiate, how much they’re gonna try to negotiate or how much they’ll be pulling every month for how many months. They told me how much for the debt I had, depending on how many credit cards I put, and then that’s how much monthly they deduct from my checking account. It's like a savings account that they start putting my money in. And then they start negotiating with the different companies. It’s a debt relief account what they did with mine. As soon as it starts accumulating per month, then they start making more negotiations with other credit cards. Anytime that there’s been a settlement and I accepted, they say congratulations and I'll be debt-free from this company by a certain date, or a few months. They consolidate whatever I owe. It's a four-year thing and I’ll be out of debt within the next two and a half years.
Greetings, Julie! We couldn't be any happier than to see another satisfied client! Our goal is to make sure clients feel welcome and confident when speaking to us as we know this can be a sensitive subject. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 5, 2019
Although I'm in the early stages of this process I'm already feeling relieved thanks for your help. The people that have walked me through this process have been courteous helpful and knowledgeable. I recommend this company to anyone who. doesn't want to spend 25 years to be debt free.
Hi, Gail, we value your feedback. Our team is so glad that you are making progress towards a debt-free future, and we are here to assist you along the way! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 5, 2019
My experience with Freedom has been so relieving. They have helped me so much. I dont know where I would have went for help, like they have helped me. I had legal matters, and they took care of it for me. They were there when I couldnt get out of it by myself. I want to thank them all for all they have done.
Hello, Linda! Thank you for taking the time to leave us a review! We are excited to hear about your success thus far in our program. We will be here for you every step of the way and if you need anything, contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 5, 2019
Was served on Saturday with a court summons. I called right and spoke to a rep. Was very helpful in telling me what to do right away. Follow up on both sides was super fast. My rep. was super great doing her job. Would recommend FREEDOM DEBT RELIEF to all with problems. Harry
Thank you for leaving us such valuable feedback, Harry! We are glad to hear you were taken care of and had a positive experience. If you need further assistance, please contact our amazing Client Services team at 1-800-655-6303. Thank you for allowing us to be your partner on your debt-free journey!
Reviewed Nov. 5, 2019
Update on 01/15/2020: I am very happy with Freedom Debt Relief. I currently have two credit cards paid off and they are working on a third one and it is less than what I would have paid on my own on a monthly payment which I found very hard to do. I highly will recommend anyone who was in the same situation as I was.
Original Review: I am very pleased of the outcome so far with Freedom Debt Relief. I feel very confident in my budget and paying my bills going further and keeping a budget. I can breathe again. Your team is wonderful and I love the updates that I can get on my dashboard. Thank you.
We value your feedback, John. The affordable deposit seems to be working out well for you, and we are glad that you have more peace of mind now. We look forward to working with you! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 5, 2019
You all are very mechanical in your approach with customers. You basically show that you can care less, as long as you get your monthly payment on time. Losing the lawsuit with RC Willey was because of a lack of communication. I can never recommend your company to others, I will only tell them what a horrible experience I had with you all.
We are sorry to hear that you are not satisfied with the results the program has provided. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 5, 2019
There are a lot of hidden fees that come off, and I have been doing this for almost 6 months and only have $21.00 in my account. It seems like I am getting nowhere with this and I am worse off than what I was doing it myself, at least doing it myself showed progress in my accounts.
Hello, Pamela, thank you for your review. We are sorry to hear that you are not satisfied, and we would like to address your concerns. A member of our team will reach out to you shortly. Thank you.
Reviewed Nov. 5, 2019
Pleased with the customer service provided at this stage. The individuals who work in customer service are well trained and assist with any questions presented to them. They are always courteous and understanding with the client. This is my first experience with this type of issue and even though I have reservations about what is happening behind the senses, the individuals in customer service gives assurance that they are handling everything with your best interest at the forefront of their work.
Hello, Frances! Thank you for leaving such a great review! We are here for you every step of the way. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.! Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Nov. 5, 2019
I have had a good relationship with your company, and the friend that I get in touch with you likes what you are doing for him, and I would tell some of my other friends about using your company also.
Hi, Alfred, we're so glad that you find our program so helpful that you would recommend our service to friends. Please let us know how we can continue to support you along the journey! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 5, 2019
We are so satisfied with all the help that FDR is doing for us to finally get us Debt Free. It's a wonderful feeling. We are so thankful. In the amount of time it had taken. Sincerely Mr. And Mrs. **. I would recommend to my Family and Friends. In need.
Hi, Yolie, our team appreciates your feedback. The short time frame it takes to resolve your accounts is one of the best parts of our program, so we are glad to hear that you are satisfied with the time frame to be debt-free. We look forward to your Graduation Path! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 5, 2019
Best experience ever. So helpful, friendly, just all around the best. Would highly recommend to use the company???? They are there for you any time you need if you have questions and it’s been so much stress off of me since I choose to do this. All I can say is thank you!
Hello, Susan, thank you for your kind words about our team and our program! We are pleased to be on your site assisting with resolving your debt. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 5, 2019
I think I might have made the biggest mistake of my life. Their sister company offered us a loan that was unrealistic to pay all the charge cards added an extra 10000 for late fees and interest. And when I called they said I should pay more a month to end this nightmare. I should have just worked with the credit card people. My credit is ruined and I cry myself to sleep every night.
Hello, Sharon, we are sorry that you are experiencing this. A member of our team will reach out to you shortly to discuss your concerns. Thank you.
Reviewed Nov. 5, 2019
FDR helped us out tremendously, in our time of need. I recommend FDR to others who are drowning in debt. The team was very helpful, explained every step. Answered any questions we had. They returned messages in a very timely manner.
Thank you for your review, Norma. We appreciate you recommending our service to others who could benefit. We're so glad that you are moving forward towards a better financial future, and we will continue to provide prompt service. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 5, 2019
They take away my credit depth worries away from my life. I don’t know how I can pay off my bills but now that I get them I can sleep without thinking about my debt is like God visit you when you need help. Now I can save and I feel life is beautiful again.
We appreciate you sharing how positive our program has impacted you, Edward! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company. If you have further questions regarding your account, please contact Client Services at 1-800-655-6303.
Reviewed Nov. 5, 2019
Freedom Debt Relief brushed up very well when I was signing up and the customer service was very good. Any problem, they take care of it right away and that’s very good. So far, so good.
Thank you for taking the time to leave us a review, Tuan! We take pride in providing world-class customer service for our clients and we're glad you've experienced that. Please contact Client Services at 1-800-655-6303 if you have questions regarding your account. Thank you for choosing Freedom Debt Relief!
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