Freedom Debt Relief Reviews
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About Freedom Debt Relief
Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,961,138 reviews on ConsumerAffairs are verified.
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- 4,961,138 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Nov. 30, 2019
Everyone I have dealt with so far has been AWESOME. They do not make you feel bad. They let you know that this can happen to anyone at anytime and anywhere. They were very understanding. I WILL tell anyone I know that needs help in this type of situation. Again I thank FDR for helping me to handle all of this.
Welcome into the program, Della, and thank you for your review. We strive to provide the best client experience available. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting and allowing us to help you on your path to financial freedom. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 30, 2019
Overall I have been very happy with my decision and implementation of my debt consolidation program with one exception. When I originally discussed the program it included a personal loan from Lending Club. I told my consultant I was working on a home equity loan and would finalize the program after my home equity loan was approved. After the equity loan was approved, the required they pay off the Lending Club loan in full. My payment program had already been determined with FDR including Lending Club at $1,800/month. When I spoke to my consultant, he told me with the Lending Club removed from my program my payment would change to around $1,000/month and after the Lending Club check cleared and showed my balance was 0, I would receive the new payment plan before my first payment on the 25th of this month.
When I followed up with submitted the proof of payment and 0 balance I was told I would have to be in the plan for 6 months before the payment would be adjusted downward. This is an economic hardship and I would have waited until the Lending Club balance had been zero before I would have even started the program. This is a little unfair especially when I was told something different. Obviously, I have emails to prove this was discussed with me. After another deposit, I will request a re-evaluation of my monthly payment.
Hi, Fred, thank you for your review. We understand when clients need to add or remove accounts after enrolling in our program, and we do our best to accommodate. We hope that you are pleased with your settlements thus far, and our team of professionals is here to provide you with the support you need. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 29, 2019
I believe that this program is a gift from God to help people who are in debt. This program cares about people more than the business itself. I recommend this relief program to whomever what's work their ordeal and get a solution that most us can afford.
Thank you for your review, Sinan. Our team is glad to hear how grateful you are for our professional and effective service. We look forward to your Graduation Path, and we thank you for your dedication to resolving your debt. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 29, 2019
Updated on 05/02/2022: They have helped me a lot with my better finances and all of my finances are almost paid off… I know there are a lot of people that are through the struggle.. They can help you all too. If you need anything to help, ask them away and they will be there to help you guys too!
Original Review: It helps me a lot to improve my credits better and let me start over to rebuilding my finance better too.. I recommend some of you should go to Freedom Debt Relief because they can help you track with your finances better too.
Greetings Cynthia, we appreciate your review. Our team is glad that you are confident in our ability to negotiate your debt and provide you with savings! Thank you for your commitment to the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 29, 2019
Though it can be difficult at times having bill collectors hound you, the reward is sufficient. I am grateful and appreciative of FDR for making great settlements on my behalf because I know I would not have been able to do it without them.
Hello, Jenny, thank you for your feedback. We are glad you've been experiencing relief since joining our program. It is our pleasure to contact each creditor on your behalf to negotiate great settlements! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 29, 2019
I received a notice to appear in court (Synchrony for Chevron & Texaco) so I immediately contacted National Lit Law offices. I never got a real person. Just emails and copies of inter office emails. Since I had heard from no one, I called the day of the court date and was told it had been passed along to the proper persons. Turned out, no one had contacted the judge or the court. So I now have a judgement filed against me, including court costs and failure to show in court. I have no idea where to go with this from this point and I am not happy.
Hello, Leslie, thank you for sharing your feedback. We are sorry to hear that communication and process with NLLG didn't go smoothly for you. One of our specialists would like the opportunity to speak with you regarding these concerns, and they will reach out to you shortly. Thank you.
Reviewed Nov. 29, 2019
I changed careers and ran up some debt in the process. Plus the high interest on my credit cards was making it impossible for me to get ahead! I was making $800/month payments on single cards and the balance was not going down. I was scared and frustrated and Freedom Debt Relief helped me get back on track! Thank you!!!
Hi, Danielle, thank you for your review. We are glad that you fully understand the benefits of our settlement service. Thank you for putting trust in our professionals to negotiate your accounts. We look forward to your savings and debt-free date! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 29, 2019
Freedom Debt helped me get my debt taken care of very fast and with no problem. As long as you do your part... they can do theirs. They have always answered my emails right away. If I had questions they answered right away. I never felt uncomfortable about anything with this company.
Hello, Juanita! Thank you for fulfilling your commitment to your debt relief program! We are pleased to provide you with prompt service and answer any questions that may arise. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 29, 2019
So for it has gone exactly as I was told. Just waiting to have other credit cards paid off with FDR. Everyone I have talked to have been more than helpful and explained everything to me in detail. Cannot wait to be debt free.
Thank you for sharing your feedback, Mansford. We are pleased to hear that the program is going smoothly for you. We share in your excitement for a debt-free future, and we are here to assist you in each step along the journey! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 29, 2019
I have been very pleased with everyone from Freedom Debt that we have had contact with. The only downside are the costs of getting ourselves out of our financial mess. I believe a great deal of money could still be made by Freedom and Consolidated if fees and loan interest were lower. We were told we were selected to be considered for a loan due to the fact we were excellent regarding our deposits, and being responsible if that indeed is true then offering a lower interest rate would truly help. It would be nice to know there is truly a company that helps those in desperate situations and they can still make money, they are a business not a charity. I will be truly relieved when this is all behind me and will refer others to Freedom if that is their only way out.
Hello, Linda, thank you for your review. Our genuine team members are always willing to walk you step by step through the process and answer any of your questions. Congratulations on being approved for a loan with our sister company! This option allows you to experience your debts being paid off more quickly so your credit improvement can begin. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 29, 2019
Even though I have a question on my last bill being paid, I would always recommend FDR. They have been rock solid. What I don't like, is they no longer help in OHIO. I believe that is an Ohio problem and should be changed. Keep on helping!
Greetings Clare! Thank you for recommending our company to others who may need debt resolution. Please call our client services team at (800) 655-6303, and one of our specialists will be happy to answer your question regarding your last account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 29, 2019
I've only had good experience with Freedom. They've been great. The lady that I talked to was super nice and she walked me through everything. She didn't make me feel small when I asked her a question, and she answered them, and it was great. She even answered questions that I didn't even think about asking. So far, it's been wonderful. I get picked whenever something comes up and I just put my info in, and it's done from there. I liked the fact that it's taken out of my checking account twice a month, so it makes it so much easier, and I don't have to worry about it. It took a lot of weight off of me and my husband's shoulders.
Thank you for sharing your experience, Victoria! We are glad to hear about the genuine interaction you had with one of our certified Debt Consultants. We strive to make the program process as simple and effective as possible, so it's great to know that it's working well for you! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 29, 2019
Very relieved to have this program. Without it I probably wouldn't of been able to get out of debt as quickly as what you have provided for me with affordable payments. I got myself into a scam last year and am better with the help of this.
Thank you kindly for your feedback, Audrey. We are glad that our settlement program was the right fit for you to resolve your accounts. We regret to hear about the prior experience you had with a scam. However, our team is pleased to work with you and better meet your needs. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 29, 2019
I am very happy with the process using Freedom Debt. The only thing that I would warn a user about is the percentage that is charged for each debt cleared from FDR for their services, which I was unaware of until my first settlement and that sometimes it takes up to 3 years of payments to clear your debts. Otherwise, I am very satisfied with the process. In addition, I found it a bit unnerving to have the lawyers make me sign off the debt using something that contains what looks or may seem like a spam notice. I would rather that become part of the FDR notices on my FDR page on their website to maintain consistency and remove a persons feeling that something like identity theft might be happening.
I have expressed that to customer service and I realize that the lawyer is a separate entity, but it is still unnerving to receive those notices. Easy to respond to the settlement via text message on phone but you should read the details on the payments as you may not want to pay for 3-4 years to rid the debt. So check it before signing it. I am very happy with Freedom debt relief so far, but still 2 years later, have one more debt unsettled and piling on charges, which seems too long for a smaller debt settlement. I would recommend using the services to others.
Hello, Kelley, our team values your feedback. We are sorry to hear that the settlement fee information was not clear when you enrolled. However, the excellent program savings plus our fee is less than if you would have paid the creditors on your own. Interest increases the balance over many years it would have taken outside of the debt relief program. It's important to us that you are confident and satisfied with our services, so please feel free to contact us at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 29, 2019
Freedom Debt Relief has served me well. I have been sent to court twice and hired the attorneys that come with the fee that I pay and they were able to get me out of it. Recently, I was surprised that I had 2,700 debt with Amazon. I thought I had to pay, but they are already working on it, which was excellent news. FDR has been amazing. They're taking care of everything for me. And my score has gone from a 580 to a 660 in less than a year. It's amazing!
Greetings Angel! We are glad that you subscribed to the legal protection service with NLLG, and we will work hard to negotiate your remaining accounts as soon as possible. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 29, 2019
I had problems with my credit cards and Freedom Debt Relief was willing to work with what I could afford to do. The experience with their rep has been very good. The application process was a bit long, but that's normal with that kind of stuff, and they were able to communicate with me excellently. The payment plan they provided me was excellent. I wish it could have been three years instead of two to make payments a bit lower, but it was good. It has been six months now that I've been into the program and so far, they've settled one of my accounts.
Thank you for your review, Susan. We are pleased to know that you are having a positive experience with our team and debt-settlement services. We encourage you to stay in touch with us and view your accounts on your Client Dashboard at www.fdrclient.com.
Reviewed Nov. 29, 2019
Freedom has been amazing. In going through the process they were completely transparent with us every step of the way, with the timeframes included, and were also very knowledgeable. We have approximately seven debts that we needed to settle and we had settled two. We’re now working on two, and three more after that. We’re almost halfway through, and we’re doing really well. Instead of a monthly payment, we do it every two weeks. So whenever we get our paycheck it comes right out, and it’s really easy. And it’s literally only $300, so it’s really nothing. Whereas we were paying thousand of dollars a month for all of our credit card bills.
The reps have been very helpful in working on us with trying to rebuild our credit. Our credit score increased a little instead of being so negative. Whereas before, it wasn’t that great. When we were searching other places before they were just like, “Oh, no. Yeah, we don’t help with that.” And they were just very negative about the whole thing. It was nice that with Freedom they said, "We work with that and we'll try to help you.” We’re very pleased with them. Any time we’ve called them with questions or with needing assistance or just clarification, they’ve been very, very helpful.
Hi, Michelle, thank you for sharing your experience! Our team is pleased that you find debt-settlement so effective. Although the journey takes some time and dedication, you'll be debt-free before you know it! It sounds like your program deposit amount is affordable and allows you to live with more ease. Please let us know how we can continue to assist you, and we encourage you to visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 28, 2019
So far I am feeling better with one payment only to my credit card debt. I know it is in a process and ready for negotiation hopefully to see the success. I am recommending to my relatives and friend. I will be committed to payments thanks and happy holiday. Mengs
Reviewed Nov. 28, 2019
Freedom Debt Relief has help me so much with the past 9 months with my debt. I thought I would never make it this far in program. I can say I would refer anyone to this program it worth it to give it try.
Thank you for sharing your comments, Althea. Anything is possible with commitment and staying focused on the end goal. We share in your excitement for a better financial future, and we are here to assist you along the way! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 28, 2019
I am elated at the service I am receiving. You have successfully removed a lot of my debt and allowing me to breathe a lot easier. I am almost satisfied half of my debt in one year. I could have not done this on my own.
We value your feedback, Patricia. We commend you for reaching out to us for a solution to resolve your debt, and we will work hard to settle your remaining accounts as soon as possible. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 28, 2019
I didnt like that I was only able to include certain types of debt on my reduction. Other than that I am very satisfied with the progress FDR is making. Freedom Debt Relief has been a life saver in my case and I am very glad I chose this path and direction to go with my debt problems.
Hello, Thomas! Thank you for sharing your positive experience with our company. We look forward to providing you with the best savings possible so you can soon be debt-free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 28, 2019
I have been with this company for a little while. So far 1 CC bill was paid off & 2 others were negotiated down to 1/2 of what was originally owed. Their customer service is great. They always keep me informed on what is happening with my enrolled debt. and are always there to answer my questions.
Thank you for your review, Ruth. You're making excellent progress thus far! Thank you for your dedication to resolving your debt, and we are always here to provide top quality assistance throughout your program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 28, 2019
I have had a good experience so far. Hoping my credit score starts going up soon. Which I’m sure it will not sure about other accounts but the ones they negotiated with so far have been great. I’m thankful that one day I definitely will be debt free. Yeah Thank You.
Hello Ollie, thank you kindly for your review. We are pleased to hear how satisfied you are with your settlements, and we look forward to your debt-free future! You should begin to see your credit score improve as you continue to pay off your settlements. Keep up the good work! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 28, 2019
The associates at FDR are caring & helpful. Since I’ve started trying to resolve my debt consolidation, I’ve been treated great. They have answered all my questions and keep reassuring me things will get better. I highly recommend them. Thank you Freedom Debt Relief.
Thank you for your feedback, Lisa. Our client services specialists are always willing to take the time to answer your questions and provide you with updates. We're glad you are overall confident in our program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 28, 2019
I have been with FDR for a little over 7 months. We have already settled one of my accounts a lot quicker than expected. My experience has been great so far and I highly recommend Freedom to anyone who wants to get settled quickly.
Thank you for sharing your feedback, James. We share in your excitement about your settlements, and we look forward to your Graduation Path! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 28, 2019
I would recommend Freedom Debt Relief to everyone. They were there and helped us when no one else would an kept us from filing bankruptcy. They are really knowledgeable and really caring and compassionate. You are able to pay the way that is best for you.
Hi, Merri, we appreciate your review. Our program has assisted many people like you who had thought about filing bankruptcy. We are glad that we were able to provide you with an affordable option to resolve your accounts. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 28, 2019
I am pleased with FDR for settling my 2nd debt sooner that I expected. I felt a haft of heavy weight off my shoulder. My journey with FDR is a good growth for me to look at the way I'd be using credit cards in the future. I will want to try very, very hard paying it/them off each month. Thank you.
Greetings Huong! We are glad that you are feeling relieved to have two accounts settled thus far. Our skilled specialists do their best to educate you while in the program, so we are pleased that you now feel more responsible with credit. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 28, 2019
Like I said about six months to a year ago everything so far is pretty good. Everything that they told me would happen happen for reason and everything that I didn’t pick up on happened and it was good but so far like I said good.
Hi, Audrie, thank you for sharing your experience. Our team looks forward to working with you to resolve your debt. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 28, 2019
They are very nice. They're there have help set up a budget I can live with in. And we have settled one and working on a 2nd. And a 3rd is in the works. I have 5 total. I will be happy when I have them out of debt.
Our team values your feedback, Debra. Congratulations on making progress towards your debt-free future! Our negotiators work hard to obtain the greatest settlement savings possible, so we are glad that you are so pleased. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 28, 2019
FDR has been a Godsend, if I got frustrated or scared they would calm me down and tell me it was going to be okay and explain in detail what was happening and they were right! A year into this and my Credit Score is going up.
Hello, Cheryl, we appreciate your review. We are glad that you feel a sense of ease when communicating with our team members. It's great to hear about your credit score improvement too! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 28, 2019
Updated on 1/14/2022: I would use FDR all over again! It has been the easiest program to follow. Just make your payments and they do the rest. They do all negotiations and make all your payments. If you need a lawyer they have a team that really works for you. I recommend FDR to everyone!!
Original Review: FDR has taken over a very stressful situation in my life that I had no idea what to do or where to turn. A friend recommended FDR to me. Best decision ever. Can call them and I get a real person every time. I appreciate this. So far this has been nothing but positive.
Thank you for your review, Angela. We are glad that you trusted your friend's recommendation about our program, and that you're pleased with our service! Please reach out to us at (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 28, 2019
I’m so thankful I decided to go with them and I’m so much happier to get my debt solved. And I am going to be so much happier when I’m completely free with my debt and can start fresh again and have a place of my own.
Hello, Brittnee! We share your excitement in becoming debt-free! We are here for you every step along the way. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 28, 2019
I applied their advice and changed my contact information to Freedom Debt Relief and never spoke to credit card collection people. I let them represent me from the get-go. Just turned my phone to silent and went about my business.
Greetings, David! We are pleased to hear about your experience! We look forward to meeting your goal of becoming debt-free. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 seven days a week. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 28, 2019
This is an awesome company that helps people with debt resolution. Thank you. They have made my life stress free and enjoyable again. I can buy food that I like instead of sandwiches, peanut butter and jelly or potted meat gets a little yucky at times. Sorry I Just had to vent. Thanks again.
Beverly, we appreciate you taking the time to leave us a review! We are so glad to hear the positive impacts our program has had on your life! As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for allowing us to be your partner along your debt-free journey!
Reviewed Nov. 28, 2019
They have done a very good job at paying off my credit cards and got a less amount on all of them. Freedom Debt Relief has help me out and can also help you out with your debt too. I recommend them to everyone that wants to get the debt under control.
We are elated to hear about your success, Brian! We are here for you every step along the way of your journey to becoming financially free! Please reach out to our Client Services department at (800) 655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 28, 2019
Freedom Debt Relief had very well reviews when I researched through Google. They were the first one that I called and the experience went very well. The rep explained everything that was gonna happen and it made me feel comfortable. So, I didn’t search any further and I went ahead and chose them. Their customer service team was very attentive, on top of things and answered my questions. It was a stressful process but they’ve been really helpful in explaining everything - how it works, making arrangements in getting the settlements done, etc. They walked me through every step of the way. I had 12 enrolled and I only have 2 debts left. So, they are definitely working on my behalf.
Thank you for providing feedback, Tammy! Our team commends you for researching debt resolution options to make sure that you were making the best financial decision for yourself. You have made excellent progress already, and we are confident you will be debt-free in no time! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 28, 2019
Freedom Debt Relief has done real good for me. I've seen them advertised and everybody talked about how good they were so I called and talked to them. They took me right away and said for me not to worry about anything and that they would take care of my debt. And so far, I've got some of it paid down. To sign up, I called and I talked to a man. He told me all about the process and walked me through it. He also told me how the company works. When I got through talking to him, I felt like a weight had been lifted off. FDR is honest and doing what they said they would do. Also, if you have any questions, you could call them anytime and talk to them. You can always get on your phone and look and see where you're at and how far you've come. If you needed help with a situation like I was in, give FDR a call and talk to them.
Timmy, we're ecstatic to hear about your experience! We take pride in providing world-class customer service to our clients and will continue to do so. We share your excitement in becoming debt-free! Please reach out to our amazing Client Services team at 1-800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 28, 2019
I looked at different companies, and Freedom Debt Relief had a higher better rating as taking care of people. The application process went really well and it was easy. But the weird part was the transition to consolidated loan. I still haven’t received documents and they’ve already pulled money from my account, and they increased it by $200. I was told that they sent the information, someone was gonna call, and I could change the dates, but none of that went well. They told me I needed to talk to the loan consolidation people. So I talked to some and I called even in between because it was taking so long. The dates were a little frustrating, but other than that, it was fine. They took care of it. Everything’s electronic, and then I got a duplicate charge. It got a little hokey in there and they were automatically pulling. They should have had a conversation with me before they started pulling the new amount, which was 200 more. But they credited it back. Everything’s fine.
Hello, Nancy, our team is glad that you are making progress towards a debt-free future! Congratulations on being approved for a loan with our sister company to accelerate your Graduation Path and begin improving your credit. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 27, 2019
Very happy with the service and follow up with me. We had help from the legal group. They made sure we were not taken to Court. We have been in the program for a year. We have been very happy with all aspects of the program. We look forward to having all our bills resolved. Great service.
David, we value your feedback, and we are glad that you are satisfied with our program thus far. Congratulations on your settlements! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 27, 2019
Updated on 06/12/2021: I would be in a different place today without the assistance of Freedom Debt Relief. Thanks to them most of my debt has been paid off and my credit rating is rising. Monthly contributions to my account has enabled Freedom Debt Relief to negotiate down my accounts so they can be paid off. Thank you Freedom Debt Relief.
Original Review: I have been with Freedom Debt Relief for over a year now and several of my old accounts are already closed. We are currently working to pay off the remainder of my debt. Freedom Debt Relief makes paying off debt easy by just putting a certain amount of money into an account and they pay the debtors off. I love this program and feel good about the strives I've made in the last year.
Reviewed Nov. 27, 2019
I am very pleased with the service I have gotten. Everyone has been very kind and patient. Just wish I were done but it won’t be long. When I started I was scared to death thinking I was making a mistake but now I cannot believe how much of my debt is gone. I consider Freedom Debt as an answer to prayer.
Hi, Bettye, thank you for your review. We are glad that you chose to step outside of your comfort zone and trust our professionals to negotiate your accounts. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 27, 2019
You will become the worst person in the world of credit. This will not help to repair credit ever for you. Nothing reported to credit companies. You do the program and live the rest of your life on cash with no credit.
Thank you for your feedback, Brenda. We are sorry to hear about your concern regarding the credit impact. The creditors will report to the credit bureaus once your settlement balance has been paid off. Then you should see improvement with your credit score. A member of our team will contact you shortly to assist. Thank you.
Reviewed Nov. 27, 2019
Everyone is so helpful and thorough in explaining the process and what to expect. Although it’s a very stressful time, they are making it as painless as possible. I’m looking forward to completion in a year plus but every month that goes by, it’s a little easier.
Hello, Madelaine, thank you for your review. Thank you for your patience and persistence as we work together to resolve your enrolled debts. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 27, 2019
Updated on 03/11/2021: Thus far, my experience has been seamless, accounts have been resolved, everyone is professional, questions answered promptly. Very happy with my arrangements for debt resolution. About to add three more small accounts due to another medical issue. Trust my experience will be the same. Thank you for your courteousness.
Original Review: Call answered promptly and politely. I needed to notify FDR that a creditor wanted a copy of power of attorney document. Agent was helpful and confirmed people creditor information and checked my account for any updates/negotiations in progress. I appreciate the courteous and professional service. Thus far all interactions have been like this. I also have no bad dealings with creditors once I informed them in writing and via phone I turned the debt to FDR.
Hi, Debra, We are glad that you found our program and felt it was the perfect fit for you! Thank you for responding to our communications and making sure that you're up to date on your progress. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 27, 2019
This company absolutely made my life livable again. They made it possible for me to start paying off my debts in a manner that I could afford without shaming me. Everyone that I have worked with has been compassionate and I highly recommend this company.
Angela, our team appreciates your kind feedback. We are here because people like yourself who we strive to assist, so thank you for being a valued client. We wish you the best as you continue to move forward towards a debt-free future! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 27, 2019
So far we appreciate Freedom helping us. We have just started this journey with Freedom but we are looking forward to getting to our goal. We are hoping to reach it within 2 to 3 years instead of 4. Thank you.
Greetings Kimberly! We appreciate your ambition to Graduate the program ahead of schedule! Thank you for reaching out to us for assistance, and we look forward to working with you to resolve your debt. Our team is here to assist you in each step along your journey, so feel free to contact our client services department or visit your client dashboard at www.fdrclient.com anytime. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 27, 2019
Awesome people! Very reliable and honest. They understand my situations and had been a great help! They are quick to answer questions and I feel comfortable and they are trustworthy people! You can rely on them. It’s well explanatory. I believe that they great.
Hi, Grace, we appreciate you taking the time to provide some feedback. Our skilled team of specialists is efficient in handling a variety of questions or concerns, so we are glad to hear that you are satisfied with our prompt service. You are now one step closer to a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you ever need assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 27, 2019
Great company. They have help me so much and thanks to them, I hope to be out of debt late next year! I would recommend them to anyone in debt, you have to stay on the program and not get any more credit cards.
Thank you for your review, Rebecca. We are glad that you are working towards being debt-free, and we are here to walk you through each step anytime! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 27, 2019
I had been trying to contact someone in your company since last week. I changed jobs so deposits have changed. Now I have NSF fees. The girl I talked to today seemed rude. I called my bank to get charges dropped because if I hadn't I would be continuously getting charged the NSF fees.
Thank you for sharing your feedback, Gail. We are sorry to hear about your experience, and we would like to speak with you regarding your concerns. A member of our team will reach out to you shortly. Thank you.
Reviewed Nov. 27, 2019
I had gotten in over my head due to unexpected expenses. The csr who I spoke with was not judgmental at all. She seemed to understand that unexpected things happen. I am grateful Freedom Debt Relief was able to step in and help me out.
Hi, Sharon! Thank you for sharing your experience. We are glad that your Debt Consultant was so helpful, and that you felt confident in your decision to enroll in our program. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 27, 2019
Overall I was satisfied with my experience with FDR, they were able to keep me from accruing more interest on my accounts. My last statement shows me a balance of $600 plus and I paid all their fees, but no one seems to know where that money went. I do not understand the fees they charged. How do they charge by %, by hours worked. I couldn't get anyone to answer questions once I turned over my accts.
We empathize with your frustrations, Carolyn. We would like an opportunity to speak with you further to go over any questions or concerns you may have regarding your program and fees associated with it. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 27, 2019
Fees are too much, balance in account is wrong, had trouble with 1 account and that screwed up everything. My dedicated account shows 300 in it when fees are 250 and 50 goes to creditor, that's 300. Leaves me with 0 balance. When I call they tell me there is enough money in account and everything is going good. I don't see where.
We are sorry to hear that you are not satisfied with the results the program has provided, Duane. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 27, 2019
Freedom Debt Relief has always been upfront and personal when it comes to working on my debt and I am continuing to see progress, so I am very happy and will continue to have them take care of my debt.
Thank you for your feedback, David. We genuinely care about our clients and their success in our program. We look forward to your next settlement! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 27, 2019
I’m highly offended by the use of my time with Ads that should be optional, not forced. This activity should be available at the end, and not interfere with my business with the firm. As a result, my business has not been resolved.
Thank you for taking the time to leave us a review. We strive to provide the best client experience available, and we empathize with your frustrations. One of our experienced team members will be reaching out to you shortly to go over your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 27, 2019
They have been doing an excellent job at taking care of my debts. I have no worries???? Even the litigation group is handling everything great. I highly recommend them for whatever debt you may have. You will not be disappointed.
Hello, James, our team appreciates you taking the time to post a review. We are excited to hear that you are so pleased with our services and our legal partners. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 27, 2019
I can’t tell you how happy my wife and I are right now. You guys are so very professional. No one is better. This is better than Bankruptcy. I have given you info out to plenty. I can say all your staff is awesome.
Hi Dennis, thank you for your kind feedback about our client services team! We are pleased to assist you as you work towards your financial goals. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 27, 2019
The idea of getting rid of debts from various credit cards is absolutely a great help though it takes a while for the settlement to be final but overall.... happy to know that my goal is reachable. Thanks to the staff of FDR.
We appreciate your review, Delilah. Thank you for being committed to your monthly deposits and staying up to date on your program. Keep your eyes on your goal, and you will soon be living a debt-free life! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 27, 2019
Freedom has been very helpful with me on getting my debt taken care of. Customer service has been very helpful with everything they have done for me. I am steps closer to getting my debt cleaned up. Thank you for all your help!!!!
Hi, Bella, thank you for sharing your positive feedback. Our client services specialists are well trained to handle a variety of questions or concerns that may arise. We are pleased to know how satisfied you are with our service! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 27, 2019
They are very helpful and the team helped me with all my questions. I would definitely recommend them. I have been with and they always help me with and things I need to know. I always tell all my family and friends about them. I highly recommend them. Looking forward to finishing my 6 months I have left. Great experience with everyone there.
Hello, Donna, we appreciate your feedback. Congratulations on your progress thus far, and we are excited for your graduation date! Thank you for recommending our service to friends and family who may be in need of assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 27, 2019
I am Very satisfied. I would recommend to friends. Liked the ease of management. The personnel was always friendly and helpful with explanations and questions that I had. Not sure what all else you need me to say except that I am glad I contacted you.
Thank you for sharing your feedback, Pam. Our team appreciates you being in contact with us, and we look forward to your next settlement! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 27, 2019
I have enjoyed everyone I have talked to... You have a very helping team... Thank you for everything you do. I will talk to other so if they need help I will surely refer them. I thank Kevin ** especially for caring so much to help me. Thank you...
Hello Joan! We are pleased to hear that Kevin was so helpful during your enrollment. Our dedicated team members will be here to provide you with the support you need as you progress in your program. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 27, 2019
AWESOME. This is an AWESOME company to deal with! I really like them. They go above and beyond to help you understand the end results. I would highly recommend this company to anyone. Thank you guys for all you do!
Thank you for sharing your excitement, Pamela! We are excited to be on your side and provide you with excellent settlements so you can enjoy a debt-free future! Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 27, 2019
I'm so happy that i chose Freedom debt relief to help me with my debt. My brother recommended me and if someone is need of help i will definitely recommend freedom debt relief to them. Im hoping these next 3 years go by smooth.
Hello, Moises, thank you for your feedback. We are confident that you'll successfully graduate the program and be on a brighter financial path! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 27, 2019
So far the service has been very good. Ever one has been helpful. Every thing was explain clearly to me. Looking forward to my graduation day. I am preparing to make my second installment this week. I can hardly wait for the negotiations to start.
Hello, Aleane, thank you for sharing your experience with us! We will negotiate an account as soon as enough funds are built up and the creditors agree to the best settlement offer. Thank you for your patience during the beginning stages of your program. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 27, 2019
My experience has been great. My son recommended Freedom debt relief and he received over $200.00. My credit score is finally at good soon to be excellent thanks to freedom debt relief. I couldn’t have found a better debt relief company. I’ve had nothing but a good experience.
Hi, Mary, thank you for your review. We appreciate referrals so that we can assist more people with resolving their debt. We are glad that you took your son's recommendation, and that you enrolling also helped him! Congratulations on your progress thus far! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 27, 2019
Wonderful company! I’m so pleased with their service and the progress. I started with nine accounts in the program and there’s only three left to settle. They have done everything they said they would have kept all her promises. I’m very happy!
Hello, Jennifer, thank you kindly for your review. It is our job to communicate with your creditors on your behalf, so we are glad to provide you with relief. We share in your excitement for a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 27, 2019
I got myself into too much credit card debt that I could no longer handle due to business loses and unexpected necessary expenses. I am a new client so I have not had any debts settled so far. My experience so far with Freedom Debt Relief had been satisfactory. They have helped me to get started to becoming debt free.
Hello, Raymond, our team values your feedback. We are sorry to hear about your financial hardships, as we understand how life can be stressful when unplanned situations arise. Our skilled negotiators have long standing relationships with the creditors, so we are confident that you'll be satisfied with your program savings. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 27, 2019
I was in debt and I was trying to find a way out, and Freedom Debt was rated number one on Google. They’ve settled one debt and working towards others.
Reviewed Nov. 27, 2019
Freedom Debt Relief didn't work out well. I wrote a letter to the CEO of the company stating I am a breast cancer patient and how going into Freedom Debt Relief did alleviate some of the stresses because I was unable to work at the time. And I went in and I recommended probably about 20 people to them. It got down to the three accounts, and they could't get them to move on this to go down. And I said, "I'm getting these letters from all these lawyers who want to sorta represent me." I'm like, "For what? I got y'all." So they said, "Well, why don't you take out the legal insurance?" So I took out the legal insurance, spoke with one of the lawyers from NLG, and a lady took my information. She was like, "Okay, we gotta get it down, we're gonna do this, gonna do that." But I didn't hear anything for three months.
Finally, I contacted them, then their attorney contacted me one time. And he said, "Oh, we can't do anything, they refuse to budge." So I called Freedom Debt Relief, and they said they'd handle it. And that was when I had to write the letter to the CEO because when they handled it, they added like an extra, almost $2,000 in fees. What I owe to Bank of America was like about five grand. It jumped by 2,000 and some dollars. It all defeated the purpose of me going with Freedom Debt.
I was really perturbed. I couldn't take the stress because of my health, but I did send that CEO a letter and I did express to them my dissatisfaction. And now, I can't get out of this program until 2022. This is crazy. I've been here since 2016. So I'm very disturbed and I'm going file up a report with somebody because this is ridiculous. The first two worked out but those last three haven't budged. One is still in negotiation and one's in some type of strategic hold. But the one with Bank of America ended up being worse. They made my stress worse. I'm getting me a lawyer to sue them because they mislead the people.
We're sorry to hear your experience in our program has not been consistent, Valerie. We empathize with your frustrations, and we would like an opportunity to speak with you to address your concerns. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 27, 2019
Freedom Debt Relief had more information on the internet to read up about what you do and how you do it. And I felt more comfortable with what I read about them. Also, the other places appeared like they were just trying to sell them but FDR was more personal. The rep I talked to at first was very informative, too, and she answered all my questions. I was kinda weary at the time about what was gonna happen to my credit but I wanted to fix it. And she helped me understand everything that was gonna happen and what we were gonna go through.
During the process, there was also plenty of communication between me and the representatives. If I ever had a question, I would call them and everybody was really nice and friendly. It was a scary thing to go through but they put me at ease. They made me feel like I could trust them and that they were gonna take care of me, and they did. Everything went really well and I’m very pleased with the outcome now that I’m done. It was also a big stress reliever for me just knowing that I could depend on them, that they were gonna take care of me, and that I didn’t have to worry about fixing my debts anymore.
Hi Shirley! Our team provides genuine and personalized service, so it is nice to hear how satisfied you are. We are glad that your Debt Consultant was able to answer your questions and concerns. We believe that you are set up for success! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 27, 2019
With Freedom Debt Relief, the convenience of having that set amount automatically come out of the account without even having to worry about another bill to pay is perfect. It’s automatically deducted on the amounts and dates that I agreed to. And their communication through email is on point. The client dashboard is user-friendly. They dedicated an account I’ve had to pull amounts from for financial hardships, and they don’t judge. They don’t give you any push back. I could get my money right away if I need it. It’s super convenient. I’ve been with them since July of 2017, and now, I’m at the tail-end of my agreement with them.
Nicole, thank you for your review. Just like you mentioned, our program is pretty simple to follow as long as you stay committed and fulfill your part. We will continue to do our best with email communications and settlement savings. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 26, 2019
I have nothing but praise for this company and the assistance provided. I would recommend your services to any of my relatives/friends who have found themselves in a situation similar to mine. Thank you again for all of your assistance during this most difficult time.
Thank you for your positive comments, Tony! We look forward to bringing you excellent savings through the program. You're moving forward towards a better financial life! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 26, 2019
Freedom Debt Relief has been a very big help to me at one point I needed some money back. They helped me with this matter. Thank you for that. Every time I have called I was met with courtesy. All my questions answered. Thank you for being there when I needed some one in my corner. Again thank you.
Don
Donald, thank you for sharing your feedback. Our team is willing to listen to your financial hardship and provide options to assist. We are pleased to meet your financial needs, and we look forward to your success! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 26, 2019
To all who were involve in helping me to resolve my debts couldn't thank you enough. You really were interested in helping me resolve this problem. You took no time in helping which I was really surprise how you manage to care to get people out of debt. I'm am very happy for your you bring outstanding with your work, Thank you. Josie.
Our team is glad to hear how satisfied you are, Josie! We will work diligently on your accounts, and anticipate excellent savings! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 26, 2019
I have had a great experience and I am in the early stages of debt settlement. I was nervous but each call I had answered my questions and reassured me of the process. Professionalism has great. The way they have the videos to explain everything and the prompt response in taking care of my needs is awesome.
Hello, Lisa, we appreciate you taking the time to post a review. Our certified Debt Consultants help explain the program and make sure you are confident in your decision to enroll. We are glad that our knowledge and resources provided you with confidence in your financial decision. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 26, 2019
I am more than happy with my decision to enroll my debt with FDR. They have already settled 2 of my accounts and I am very happy with the amounts. I haven't been in the program even a year yet! I highly recommend this company!
Thank you for sharing your experience, Susan! Our team is always pleased to hear that our client's needs are being well taken care of. Congratulations on your settlements! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 26, 2019
Since I been in the program my worries when down, so I can concentrate more in my family, I can sleep better, can go out more with my friends and have more money in my wallet. So I recommended. Love it.
Thank you for your feedback, Maritza. We understand that financial hardship can cause stress and burden a family. However, we are glad that our program has provided you with relief. You're on the path towards a brighter financial future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 26, 2019
The pressure of trying to pay off all of our debts has been completely lifted off of our shoulders. This is all due to FDR's diligent approach for negotiating all of the amounts of our problem accounts. Thanks FDR for your prompt attendance.
Hi, William, we value your feedback. Our highly skilled team of negotiators has long-standing relationships with the credit companies, which allows us to reach excellent settlements! We are pleased to assist in resolving your accounts in a timely manner so you can enjoy the debt-free life that you deserve. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 26, 2019
Every time we have called everyone has been very professional and kind. Our has been easier than I expected. Thank you very much. We are getting very close with making payments. It was very hard not to make payments but it was the best decision we made.
David, we appreciate your great review! Our team is thrilled to get you back on track to financial freedom. We encourage you to keep up the great work on being debt-free. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Nov. 26, 2019
I am a VERY satisfied customer. Freedom Debt Relief has helped me resolve all of my debt! They genuinely care about you and work very hard for you! I feel so very blessed to have picked such an outstanding company to work with for the last 3 years! I will definitely be recommending everyone, who is in debt head over heels. These people truly care and work hard for you! I’m so very grateful to all who worked to grant me financial freedom! THANKS TO ALL OF YOU! You’re the best ❤️
Thank you so much for your kind words, Shellie! We are beyond thrilled to hear about the wonderful experience you had with the program and our team. We're here for you at every milestone along your journey and can't wait to settle your debts. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 26, 2019
Freedom Debt Relief's customer service is a lot better than the others. They answered a lot more questions and they have better answers. They're more informative, too. With Freedom Debt, my life seems like it’s going in the right direction.
Hi Thomas, thank you for your feedback! We are pleased to be a part of your financial decision, and we look forward to negotiating the next settlement! Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 26, 2019
At the very beginning, the man I spoke to walked me through everything and told me how the process works. I was concerned about what my payment would be and they told me what interest they charge, which was horrible, but I still saved money because they were able to reduce almost all of my debts. He explained things, then I just started doing what he said and it seemed like it was working. Freedom Debt Relief was able to split my payments into two payments a month, which was very helpful. Before, I was not able to pay all of it. I used to call it my albatross. Now, although I’m still struggling, I’m able to pay it, which is a big weight off my shoulders.
I like the client’s portal or the dashboard, which I thought was helpful. Moreover, whenever I called with a question, somebody was always there and able to answer my questions to my satisfaction. The last person I worked with was very helpful. People loaned me the money on my credit cards and then we negotiated it down, which makes me feel very dishonest, but in spite of that, using FDR was a great experience and I would recommend them.
Hello, Kelley, thank you for your feedback. We are pleased to hear about your success within our program. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Also, feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 26, 2019
The original person that I talked to was very helpful and the process was very easy. They gave me a couple of options and I picked the one that was best for me and they deduct it every other week out of my account. They told me everything that I needed to know, so I'm very happy with that. They notify me when I have somebody willing to settle. But anytime that I've had a question, they've been very able to answer it. They do their thing and when they need me, they let me know. I still have a ways to go, but my credit score has went up a lot. I would recommend them to anybody looking for debt relief because they're definitely knowledgeable and helpful.
Kimberly, thank you for leaving your feedback. Our team loves to hear about your experience thus far. Keep up the great work on becoming debt-free. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 25, 2019
They have done nothing for me except take my money. I guess they just take my money. They have not contacted me and it's been almost six months. What is going on. I'm not a happy camper on what they have performed for me. Just take my money and just whatever.
We're sorry to hear about your disappointments at this time, Ms. Ryan. The scheduled drafts are being deposited into your special purpose account. However, we'd like an opportunity to review your account details and advise where you are on your Graduation Path. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief to serve your financial needs.
Reviewed Nov. 25, 2019
I am very pleased with all the help we received with everyone that I have come in contact with for our debt relief. It has put my mind at ease. It has been a struggle and we are feeling less stressful.
We value your kind feedback about your experience, Daniel! We're here for you every step of the way if you ever need assistance with your program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 25, 2019
I’ve had Nothing but positive things happen since choosing FDR. Look forward to being Debt Free in a couple years. I’m able to live from month to month, without being all stressed out worried about covering everything. Nice to have peace of mind again.
Thank you so much for sharing your kind words and great feedback, Timothy! It makes us incredibly proud when we see reviews like yours. We work hard to meet all of your expectations and we are over thrilled that we have been helpful in lifting some weight off your shoulders. If any questions or concerns do come up about your account, always feel free to reach out to our Client Services team at (800) 655-6303 or via email at support@freedomdebtrelief.com for assistance. We're available 7 days a week to support your journey! Thank you for being the best part of Freedom Debt Relief.
Reviewed Nov. 25, 2019
Still new to the program but so far it’s been a great experience. The person helping set me up was amazing and I’m excited to see how the program helps me! Thank you Freedom Debt Relief for a convenient program!
Thank you for your kind words, Brandon! We are delighted to help you resolve your accounts. Keep up the excellent work! If any questions or concerns do come up about your account, always feel free to reach out to our Client Services team at (800) 655-6303 or via email at support@freedomdebtrelief.com for assistance. We're available 7 days a week to support your journey! Thank you for being the best part of Freedom Debt Relief.
Reviewed Nov. 25, 2019
I have recently entered into the FDR program and have been very pleased with all so far. Seems to be very organized, friendly and eager to help reps. So for my first time ever doing this I would definitely recommend it.
We appreciate you sharing the amazing experience you have had with our staff, Tracy! We're here for you at every milestone along your journey and can't wait to settle your debts. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 25, 2019
FDR has been great to deal with, cannot wait for us/me to get this monkey off my back. Fast feedback on any issues/concerns I have. Seems like "thus far" I've made the right decision. Very pleasant and easy to deal with.
Ronald, we appreciate your great review! Our team is thrilled to get you back on track to financial freedom. We encourage you to keep up the great work on being debt-free. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Nov. 25, 2019
I needed assistance handling a dispute on my credit report. Krisztina was so very polite, helpful, and efficient. She provided the answers in regard to my phone inquiry and sent me the documentation that I needed within minutes, via email. Thank you for the excellent service Krisztina!!
Thank you for sharing your feedback, Linda. Our team is thrilled to be offering you a solution to resolve your accounts. We are proud to hear Krisztina provided an excellent service experience. We’re here to support you at every step of your debt-free journey, so please feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 25, 2019
I was at the end of my rope financially. FDR helped me to find the light at the end of the tunnel. I am now on the road to recovery and I'm no longer stressed about it. They made it easy and explained the process real well.
Hi, Matthew, our team appreciates you taking the time to post a review. We are glad that our knowledgable team has been able to educate and assist you during the process of resolving your accounts. It is our pleasure to provide an effective debt-resolution plan. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 25, 2019
Thank you all. I am very excited for the service that Freedom Relief provides I am finally able to get my life back on track. The company is very easy to communicate with and everyone is try knowledgeable of my needs.
Hi, Letricia! Our team shares in your excitement to be working towards a debt-free future! Progress each day ads up to accomplishing goals. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 25, 2019
I am very pleased with Freedom Debt. When I first signed up I really didn't know what to really expect. But I'm so happy that I did. It was a relief off of my back and I was happy that Freedom Debt handle all of my debt. I didn't have to stress about who to call or how I was going to pay this debt. They negotiated with all of my creditors. All I needed to was make my timely payments. I swear by this company. I am very grateful for all that they did. Thank you again.
Greetings, Lisa! We are pleased that you feel our process is simple to follow, and that you are satisfied with our service. We encourage you to be consistent with your monthly deposits and contact us any time you have questions. You'll be debt-free before you know it! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 25, 2019
The people are very friendly and they answer all of my questions. I'm glad that a friend of mine told me about Freedom Debt Relief because I have never been able to get out of debt on my own. So thank you.
Thank you for sharing your experience, Toni! We are glad that your friend referred our service to you, and that you've found financial relief already. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 25, 2019
I'll be honest and say I dont remember the names of the 2 women who worked with me, but they were fantastic. They were very friendly and reassuring. I haven't felt this low of a stress level in almost 2 years, so thank you.
Hi Paula, thank you for providing feedback on your interactions with our specialists! It is our pleasure to assist you during your journey to a debt-free future! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 25, 2019
Joining Freedom Debt Relief was as easy as could be. The phone person was knew exactly what I needed and answered all my questions without judging me. They were prompt in my account opened. Making me a very happy camper. Thank you Freedom Debt Relief for being there for me.
Hi, Willie, we appreciate your feedback. We encourage you to stay involved in your program by calling our client services team at(800) 655-6303 and reviewing your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 25, 2019
Postpone payment because I don’t have enough money to pay at this month so I have asked to restart payment in two weeks and add the missed payments to the amount. The agent was very helpful, courteous, understanding and knowledgeable.
Hi, Randa, thank you for your review. We understand that you weren't able to afford your deposit this month, and we are glad we could accommodate your needs. Moving forward, we encourage you to do your very best to be consistent with deposits to stay on your Graduation Path. Please reach out anytime you would like our assistance at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 25, 2019
Updated on 03/04/2021: The service has been excellent. They keep me posted on a good base. They tell me how much I gotta put in my account, I put that in and they take it out and pay the creditors.
Original Review: I was trying to get out of debt right away and Freedom Debt Relief sounded good. They said to put money in the account every month and that it would take about three years to pay my debt off. I put 577 in my account every month and they take it out. They're supposed to be paying all my debts off, but I haven’t heard anything from them lately and nothing has gotten paid off. Other than that, my experience with them has been good so far.
Thank you for taking the time to give us your feedback, Thomas. Our negotiations team works diligently to reach the best settlements possible, rest assured you are in good hands! We want to make sure we're not just settling your debt but also being able to reduce your debt. If you have any further questions or need a more in-depth breakdown of where we are please reach out to Client Services via phone or email at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 25, 2019
Freedom Debt Relief is legit. Some companies say that they're gonna help you, but then they don't. However, FDR has done everything they’ve said so far. I got a couple of collection notices, but I switched all my contact information for my credit cards to them so I don't hear anything from collectors. The only ones I hear from are FDR when they do a settlement for me.
Whenever they do a settlement, they text me and then I approve it and we go from there. They have done three settlements so far. They're gonna pay it off in the next 20 payments. They try spreading them out after when they do a couple at a time. I'm starting to pay them off now because you gotta build your account off. I only do 234 a month and the progress hasn't been bad. It takes time at that rate, but I don't have any extra money to put extra on it yet to do the loan faster because we just moved to Florida. FDR is a good company and I have recommended them to a couple of people already.
Reviewed Nov. 25, 2019
I had some credit card that I couldn’t catch up on that my lovely child has gotten ahold of. She had to file bankruptcy, and I saw the Freedom From Debt commercial, so I decided to give them a call and see what happened. They have been amazing from the beginning to the end, then all the way in between. Everybody has been amazing over there. I am able to do the payment plan, and I'm in about a year with the program. I feel better that I don’t have 10,000 people calling me and I know everything is being taken care of.
Hello, Chancala, we are pleased to read your review. It is a pleasure to be able to assist you in obtaining your goal of financial freedom! We not only want to ensure our clients receive debt relief but also stress relief when dealing with their finances. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 24, 2019
We had a smooth start, great customer service and expecting positive results. They make the process clear and guide you step by step. They are always available to answer questions and they are very patient. Very satisfied and overall hopeful to be free from the stress of debt. I recommend Freedom.
Hi, Mercy, we value your feedback. Our team understands that dealing with financial hardships is not an ideal situation. However, we are pleased to provide you with exceptional service. We commend you for taking control of your finances and reaching out to us for professional help. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 24, 2019
The customer service representative was very helpful and knowledgeable as far as what the best plan would be for me to resolve my debt situation. I would definitely recommend FDR to anyone in need of debt relief and wants a company with great credibility.
Hello, Thomas, thank you for your review. Our team members are highly trained to assist you with any questions or concerns. It is our pleasure to work together! Thank you for sharing our service with others in need. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 24, 2019
UPDATED 7/5/2021: I have been very ashamed that I put myself in this financial strain. However, there is a light at the tunnel. The CSR I spoke with to remove two accounts from my program was very helpful. She explained to me the end result by getting these 2 off the program and how my dedicated account will be going forward to negotiate the last account that hasn't been settled yet. I am happy I will be paying the 2 accounts off in full so I can focus on finishing my program. I appreciate the kindness and knowledge of the CSR I spoke with. She was amazing!
ORIGINAL REVIEW: Being in debt is a very unsettling situation. When you worked your whole life and never missed a payment on anything and due to circumstances out of your control, you are in debt with no way out, it is hard to ask for help, but, it is somewhat easier knowing your debt is being paid back and you will see the the light at the end of the tunnel.
Hi Kimberly, we are glad that you are thinking more positive about your financial future since joining our program! Debt-settlement is a nice option for people who are struggling to keep up with monthly payments and does not wish to file bankruptcy. Our team is dedicated and more than willing to assist you anytime. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 24, 2019
Because of you not acting fast enough I was sent to garnishment, I called the company and had you taken off the account so I could work a deal of payment and they took the garnishment off. All of a sudden you came in and did this and it was a waste of my money, time and poor business. I talked and filled out the paper work for you to take the certain account off of the debt review and even took the money out of the account to pay on it. You guys do not know what the other is doing. No one reads, no one is looking at the past 6 months of communication. You made a second major mistake. I am sick of it.
We are sorry to hear that you are not satisfied with the results the program has provided. Some creditors are more aggressive than others. However, we understand it to be extremely frustrating when a creditor chooses litigation to collect on an outstanding balance. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly.
Reviewed Nov. 24, 2019
Glad I stumbled unto Freedom Debt Relief, and had my niece check them out with Better Business Bureau.
Thank you for sharing your positive experience, Henrietta! We are glad that you no longer have to speak with the credit companies. Our team is here to speak on your behalf and use our years of experience to obtain excellent savings for you! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 24, 2019
Very helpful on everything. I am a single mom of two young adults trying to get back on my feet. When talking with Sean he understood and was able to get the payment much low then what I was doing on my own. I would refer ya'll to a friend if needed. Thank you, Karin
Hi Karin, thank you for sharing how our program has assisted you by providing a lower monthly payment. We are pleased to assist you in resolving your accounts in a shorter time frame with more savings than if you would have paid them on your own. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 24, 2019
1st - My initial feeling getting into FDR, that I was going to get updates on actual dealing with the creditors. 2nd - Speaking to original spokesmen from FDR was great (IRA), second or third time maybe I spoke to representative from FDR, conflicting stories of the accounts on what had been already negotiated, for my accounts, then I called back to find why my payments hadn’t changed after they told they would, to make a long story short there was conflicting issues said and didn’t happen, and got cleared up eventually.
Hi, Joe, thank you for your star rating. We are glad to hear you're pleased with our service, and we look forward to your Graduation Path. We apologize for the miscommunication you experienced, but we are glad that it was resolved. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 24, 2019
I have been very pleased with this program and I feel the staff is understanding and concern with my financial welfare. I would recommend anyone who is definitely serious about their financial credit. Great job staff and please keep it up.
We're excited to assist you throughout your debt relief journey, Donna! Thank you for being committed to your financial goals. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 24, 2019
I have no regrets for signing up with FDR. I have been in the program for 2 years and am well on my way to becoming debt free. The customer service is great. Every person I have spoken to has been able to answer my questions and has been kind and understanding. It feels great to take responsibility for solving my financial problems and it is a relief to feel there are people helping me do it.
Joanne, our team values your feedback about our program. It is our pleasure to provide you with answers to questions and solutions to concerns. We're glad you're experiencing financial relief! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 24, 2019
I was given best advice to put the accounts that I needed help with to merge into one bill fits in my budget. It is a good way for people who wants to put their financial stability in good standing order if pick a phone a call Freedom Credit Relief.
Hello, Michael, we appreciate your feedback. We are glad that one of our Certified Debt Consultants was so helpful in explaining the benefits of our program. It is our goal to provide you with financial relief. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 24, 2019
The CSR I spoke with was fast and professional. I was having to call to reschedule my deposit due to the dates I receive my monthly retirement deposit and requested that the date be moved from the 26th to the 28th. My request was handled in a couple of minutes. I couldn't be more pleased.
Hi, James, thank you for being in contact with us and monitoring your programs progress. Our team is willing to review your accounts and make adjustments to your deposit to work out best with your pay dates. It is our pleasure to provide prompt service! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 24, 2019
Freedom Debt Relief does a good job, especially with the negotiation of things. And I trust them to do that. I love the program. Even my parents used the program and loved it too. But they make it a little difficult to pay things off. For example, I called them in June and I had five different things to be paid off with them. I said, “Hey, if I give you guys an X amount of money, can we apply it to A, B, and C, to pay them completely?” They originally told me yes. And so, I got the money, and deposited it into my account. And then, I called FDR back and said that I just did the deposit that day and was wondering if we could put it towards X, Y, and Z ‘cause it was enough to pay off about three of the four items and then I added the fifth. They told me that I couldn’t do that.
I have one where I owe 700 bucks. I asked, “So, why can’t we pay that off? Your creditors are gonna want that now! They wanted that yesterday.” Right now, I have $3,000 in my account that could go to pay things off completely, and they wouldn’t pay it off. That was a little frustrating to me. They told me, at that point, that I had to have the full amount and everything had to be negotiated. I understand. Obviously, I can’t pay something that’s not negotiated. But, essentially, they’re not allowing me to graduate because I could get the rest of the money. I also get that I have to pay them a fee and I am willing to do that. But if they were to take it and pay these things off, the fee to them essentially has already been paid.
Then, with the last thing that was being negotiated back in June, they said would be done with negotiation the end of July, but it wasn’t. Then they said the end of August but it still wasn’t. I signed a release form and sent it back to them. Now, it’s the end of November, and I haven’t had any update and a final debt on it, so I can’t get the remaining balance, so I can pay my account off.
I switched jobs two months ago and the transition threw me in a loop. I didn’t have the money to make the payment. But I have enough money in there to cover my payments so it’s not my stuff is going to go into jeopardy if I don’t make my payment. I’m just not progressing. However, I got an email this morning saying that my payment didn’t go through. I know because the money is not there. But then at the end of the day, I’m like, “I’m not gonna pay you because you have money!”
In the beginning of December, I’m going to make an extra payment, and then I’ll be back on track with my payments. But, it’s a little frustrating that I can’t pay off certain debts that I could and lower my payment. I don’t feel that they are allowing me to progress to graduate faster unless I upped my monthly payment. But even then, I’m not gonna up my monthly payment ‘til I know the final balance of that last account. Because that makes no sense to me. I’m just paying you money in hopes that at the end, it will be too much, to get a check back. Other than that, they are really good to communicate with. When I call them, for the most part, they’re all super helpful. And I love that I can email in.
Thank you for your positive comments about our team, Whitney! We are glad that your parents are also experiencing relief in our program, and we will work hard to obtain the greatest savings possible for all of your accounts. It's great that you chose to accelerate your Graduation Path by adding extra funds to your program account. Thank you for your hard work and dedication! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 24, 2019
The veterans recommended Freedom Debt Relief and it has been a year and a half since I've been with them. The reps worked with me on the payment plan and they did a great job. I’m still in financial trouble, but my life is a bit easier now.
Thank you, John, for taking your time to leave us wonderful feedback! We are pleased to be apart of this journey with you. We work very hard to ensure our clients can receive not only debt relief but also stress relief, as we want the program to feel easy for everyone. Please contact our Client Services team at 1-800-655-6303 if you have any questions regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 24, 2019
I did some research about debt consolidation and after seeing a Freedom Debt Relief TV commercial, I went to go outside and thought, "This is pretty legit." I filled out an application, then a person called me. He was really friendly. He addressed all my concerns and helped me out. Customer service was straightforward, friendly and always willing to help regardless. They tell you as it is. If they get a settlement, they would send you a text or an email. And if you don't answer it within an hour or so, someone will call you. The structure, its setup and the payment are straightforward too. You pay them 200 every month on the statement, but they're honest with you and don't cut any corners. There's an online portal where you can go adjust your payments, make advanced payments, and see your graduation date. You can also estimate stuff. It's dope and detailed.
Hello, Thurman! Thank you for taking the time to leave us a wonderful review! Each month as you fulfill your program commitment, you get one step closer to being debt-free! The Client Dashboard is an excellent way to keep track of the progress of your negotiations and receive updates. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 23, 2019
Very knowledgeable, answered all my questions. Put me at ease and easy to talk to. Explained the program in detail. Great follow up with copies of all the paperwork. I’m feeling excited about easing my debt problems in a shorter amount of time. Will recommend this program to my family and friends.
Thank you for your review, Cathy! Our team strives to make the process as simple as possible while educating you along the way towards your debt-free future! We share in your excitement towards your Graduation Path! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 23, 2019
Person was informative and knowledgeable with giving us information about getting relief from our high interest credit cards. Explain how system works and that it would take a while to get settled but in the end it would be helpful for our future. Thanks.
Thank you for sharing your experience in our program, Cynthia! We understand that stepping out of your comfort zone and putting trust in a company to assist in handling your debt may be difficult. We are glad that you trust our experienced team to do the heavy lifting for you, and provide you with settlement savings! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 23, 2019
I'm extremely upset that our LAST debt has been unsettled, and now find out that Discover has sent my debt to their attorneys. I have not been notified yet by their attorneys, only found this out from your customer service representative. We paid off all our debts last December and have been told monthly that this last one would "be resolved in a week" each time I've called. Toby.
Hi, Toby, thank you for providing your feedback. We are sorry to hear about your concerns, and we would be happy to assist. One of our specialists will be in contact with you shortly. Thank you.
Reviewed Nov. 23, 2019
Yes I would recommend this to a friend. They were very helpful and very assuring and give me a feeling of great relief when helping me with the application and going through the process that was needed to help me in very timely manner. I am very thankful for Peter reaching out and going above and beyond in helping me.
Hi, Laurel! Our team appreciates you taking the time to share your feedback. We're pleased to hear that Peter provided you with exceptional service, and that you have confidence in our ability to negotiate settlements for you! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 23, 2019
I appreciate all the wonderful help everyone at FDR has given me. Everyone has been very knowledgeable and of great help me too. Anyone needing assistance in wanting to become debt-free would be wise in selecting Freedom Debt Relief. Is there a way you can check and let me know if having paid-off all my debts reflect such in my credit score?
Laura, thank you for all your kind words. We are so happy to hear that you have had a good experience thus far and we look forward to you completing the program and reaching your goal of becoming debt-free. We would love to answer any questions you have regarding your account. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Nov. 23, 2019
They are helping me get control of bills. Cant wait until I am completely done. I feel like I am on my way to getting there and being debt free. I cant wait for the next 4 years to fly by and then be set.
We appreciate your feedback, Stacy! We have confidence that you will graduate the program, and then be able to enjoy financial relief. Time should fly by, but we are here to assist you during your debt-free journey! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 23, 2019
When we first entered the program we were a senior marriage. I was a widow and my husband was paying on his debt. We went to Freedom Debt Relief. They did for us what we could not do for ourselves. We finally see a bright light in our future.
Hello, Carol, thank you for sharing your story. Our company is pleased to assist people in need, and we are glad that our debt-settlement service has brought you relief! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 23, 2019
I worked with Kyle and the sign up process was very good. He was helpful, courteous, and professional. He might try slowing his delivery a bit. I had to ask him to repeat or explain several times. Overall, it was a good experience. That's about all I can tell you since the process is just getting started.
Thank you for sharing your feedback, Greg. Our team is thrilled to be offering you a solution to resolve your accounts. We are proud to hear Kyle provided an excellent service experience. We’re here to support you at every step of your debt-free journey, so please feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 23, 2019
Updated on 10/14/2020: When I signed up they told me 2 yrs and I would be debt free. That’s not the case. I’ve been with them since February 2019. Now they are saying it’s going to be December of 2023. I had 76,000 in debt. I’ve paid in almost 24,000 and only 3 things have been taken care of the 10 I enrolled with!! Very upsetting.
Original Review: I was very skeptical about using Freedom I had looked at other companies and then looked them up on BBB and there ratings where terrible. I decided to call and see if they where going to show me smoking mirrors. I talked to Mr ** and he broke everything down step by step on what they wanted to do to help me. He never pushed told me to think about it and call him back. If he didn’t hear from me by tomorrow he would call and see how I felt. I looked it over and decided to give it a shot. I’m so glad that I did. They have helped me out so much. Even when I have questions I can call Mr ** or customer service and they answer my questions right away. If I get any collection letters I send them to customer support and they take care of it. I would definitely recommend Freedom if you need help getting everything back online!!
Thank you for sharing your wonderful experience, Christian! We're here for you every step of the way if you ever need assistance with your program. We are so happy to hear we could help you get some weight off your shoulders. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 23, 2019
Very informative and helpful. My consultant is awesome. I would definitely recommend this company to anyone who is drowning in unsecured debt. Particularly high interest credit cards and "payday" lenders. I researched several companies when looking. Freedom was the only company that had very few negative reviews.
We are delighted to help you resolve your accounts, Daron. Keep up the excellent work! If any questions or concerns do come up about your account, always feel free to reach out to our Client Services team at (800) 655-6303 or via email at support@freedomdebtrelief.com for assistance. We're available 7 days a week to support your journey! Thank you for being the best part of Freedom Debt Relief.
Reviewed Nov. 23, 2019
My experience with Freedom Debt Relief has been good. They are helping me pay off some credit card debt. They set up a payment plan and it comes directly out of my account. I’ve been in the program for two years now and I have about two more years.
Thank you for your review, Yvonne! We are glad that you're pleased with the negotiation's progress so far, and our team will continue to provide you with the best savings possible.You've been making steps towards a debt-free future, so keep up the great work! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 23, 2019
I was a little disappointed at what my original discussion with your representative regarding the policy of FDR and the recent final discussions I had with a couple of your consultants, who indicated that policies changed over these past few years. I was trying to pay off my balance and felt that the lump sum I had to pay to settle the last account of CITI would have been costing me 75% of the original debt. You can review the notes in my record and read my thoughts, questions and my concerns with the results of my last two conversations. Very disappointed with the answers as my thoughts are if you change your policy, it should only affect the new clients and not those older accounts who should have been grandfathered in the system. I will be back in touch with your company to settle my account and be finished with FDR. Thank you for your time. If you want to discuss further reasons, I would be happy to speak with you on the phone.
Philippe
Reviewed Nov. 23, 2019
UPDATED 05/26/2022: I made the decision to correct my debt problems in 2018 and going with FDR was the best choice by far! They've kept me informed every step of the way and re-establishing my credit has been on the up ever since.
ORIGINAL REVIEW: It's been 2 years and I have been very satisfied with the progress that has been made in resolving my debt. To know that all of my financial worries are being handled by FDR has made such a positive difference in my life. I stressed for so long and now I'm so much more content. Thank you, FDR!
Tracy, thank you for taking the time to submit this review. It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and assist you in becoming financially free! If you ever need anything please feel free to contact us at 1 (800) 655-6303.
Reviewed Nov. 23, 2019
I am pleased with the results of Freedom Debt Relief. They are always available if I have questions and half of my debt has been resolved. I am grateful they were able to help me in my situation. Thank you!
Thank you for all your kind words, Lisa. We are so happy to learn that we have yet another satisfied client and that we were able to help you with your finances. If you ever need anything please feel free to contact us at 1 (800) 655-6303.
Reviewed Nov. 23, 2019
This is a good program. It takes the load off your shoulders. I’m about halfway there and my life is hell of a lot better! The consultant I dealt with was great too. She sounded energetic and very nice. She had a lot of information and she answered all my questions. Initially, she told me the different prices and what I could afford, and we took it from there.
It is our pleasure to be a part of improving your financial life, Carol! We are thrilled that you are so satisfied with your Debt Consultants service, and that your deposit amount is working out well with your budget. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 23, 2019
Updated on 05/02/2020: Your customer service was very helpful and kind. We are about a year and a half into the program and feeling kinda stalled. I had received an email from a competitor debt relief company saying we qualified for the loan through them. I have no interest in changing companies. I am very happy with how you have dealt with us and helped. But I was very bummed we didn't qualify for the quick loan. I understand the reasons. And I know our debt is going down. I am very thankful to Freedom Debt Relief
Original Review: I gave Freedom Debt Relief a call to see what it was all about and the guy I talked to was amazing. He convinced me on the spot to do it. The customer service I've received has been absolutely amazing. They explained everything that was going to happen. And when it happens and I get scared, they talk to me and explain it again even though they’ve already explained it to me. When I have questions, I usually use the online chat and they are pretty good at easing my mind. We’ve made pretty good progress. We have settled two, and one is gonna be settled within three months. I have recommended Freedom Debt Relief because they have been so upfront. And I completely understood everything with how they explained it to me.
Thank you for your thoughtful review, Jesse! It is our pleasure to provide you with constant support throughout your debt relief program. Also, we are happy to see you are utilizing your Client Dashboard! It is a great tool to use to stay informed of your progress! If you are ever feeling uneasy or just need someone to talk to about your account, reach out to Client Services (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 23, 2019
I was surfing the internet, and I came upon Freedom Debt Relief. I was in debt of 3,000 with my credit cards. And I was having a hard time keeping up with my payments, so I decided to give it a try. I kinda didn’t trust them. I called a few times then I would just hang up. And then, one day, I wanna to do it and go through with it. The rep was really good, kind and understanding. He told me about how they could help me. We signed papers over the internet. And then a couple of times, a couple of the credit cards had hired lawyers and they came after me, but Freedom helped me.
It’s been a pretty good experience with their customer service, except that one time, some lady that was representing my case against one of those law offices was kinda rude to me. They were stationed in Oklahoma. She didn’t get back to me right away, so the timeframe had passed by, so the lawyers almost took me to court. But somehow, Freedom helped me. She also referred my case to somebody else, so that was okay. I’m glad I’m working with Freedom. My debt has come down quite a bit. And they’ve been really working for me. A lot of my debts were paid off, half paid off. They negotiated for me. I owed three grand, and I ended up paying like 1,800. I got a couple more years to be with them, and then I’ll get everything paid off.
We appreciate you sharing the amazing experience you have had with our staff, Sherry! We're here for you at every milestone along your journey and can't wait to settle your debts. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 22, 2019
Customer Service has been as kind as anyone can be. They all have made me very very comfortable with needing to do this in a difficult period of my life. I am a procrastinator and didn't do things as quickly as I should have, they did not shame me, they said that is fine, we know how life is, get it done when you can. Special praise to Carol ** whose number I have in my phone.
Donna, congratulations on taking your first steps towards becoming debt-free. We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. If you ever need anything please feel free to contact us at 1 (800) 655-6303.
Reviewed Nov. 22, 2019
When I call the office, the staff are very helpful and knowledgeable. Most of the work is done by email, so do not have to deal with staff much. Thanks for keeping staff updated and or trained so that when calling the company questions are answered to satisfaction.
Alisa, thank you for your review. We are glad to help and you have our full attention 7 days a week. If you ever need anything please don't hesitate to call Client Services at (800) 655-6303. Thank you for trusting us to be your partners towards a brighter financial future.
Reviewed Nov. 22, 2019
Yes I am very happy of them helping me to pay my debts and helping me get out of debt. I am pleased with the way they explain things to me and help me through the problems I am having paying my debts.
Micheal, it is our goal to make sure our clients meet their financial goals. We work hard to make sure that we provide all our clients with great customer service as we understand the stress our clients are under. If you ever need anything please don't hesitate to contact Client Services at (800) 655-6303.
Reviewed Nov. 22, 2019
From day one, 30 months ago, I have experienced a hands-on team who is willing to help every step of the way. I will give Freedom Debt Relief program an A++. When looking for a Debt Relief Program please take the time to connect with FDR first.
Maria, we are so excited to learn that you have been satisfied with our services, We applaud you on taking your first steps towards a debt-free future. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Nov. 22, 2019
We're planning to purchase a house within the next year or so. Getting my credit consolidated is one of the best decisions I have made. Yes, it's a slow and tedious process but looking at it for the long run is the best decision I've made.
Carolos, we are so happy to be apart of your journey towards becoming debt-free and are excited to see you complete the program successfully so that you can do other things in life such as getting that new home! The process can be nerve-racking but it will be worth it and we will be rooting on along the way. If you ever need anything please feel free to contact us at 1 (800) 655-6303.
Reviewed Nov. 22, 2019
I was very satisfied with the lady I spoke to. I was concerned about all the phone calls I was still receiving. She explained that is alright that I quit answering the calls. I gave a new number to call a creditor. She set my mind at ease, and explained what the next process will be and about when it will begin. I don't remember her name, but she is a keeper.
Arlene, we are sorry to hear that you were dealing with the creditor calls however, we are happy to learn that you were able to seek help with our company. We do our best to provide our clients with all the resources that they need to be successful in the program. We look forward to your completion of the program and if you ever have questions or concerns regarding your account with us please call Client Services at (800) 655-6303.
Reviewed Nov. 22, 2019
I have been working with Freedom for about 8 months and everyone has been not only professional but straight forward and amazing. I’m sorry I didn’t do this sooner. I love how they not only help you get out of debt but teach you how to manage your credit once it’s corrected. Thank you for give us a redo on our credit.
Tracy, thank you for your awesome feedback. It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and assist you in becoming financially free! If you ever need anything please feel free to contact us at 1 (800) 655-6303.
Reviewed Nov. 22, 2019
They gave me advise on how to deal with credit card companies that refused to accept I had enrolled in debt consolidation. The credit card companies had told me I had to call, email and write to them of my decision.
Elizabeth, thank you for your review. We do what we can to provide our clients with all the resources and knowledge needed to deal with things such as creditor calls while in the program. Keep in mind the calls are only temporary and as you get closer to becoming debt-free the calls will stop. Keep up the great work and remember if ever you have any questions or concerns regarding your account with us please call Client Services at (800) 65-6303.
Updated review: Feb. 18, 2020
Mainly because of the expertise provided by FDR around half of our accounts have been settled in a year. Our remaining debt is approximately 40% of what it was in the beginning. For me a large part is letting FDR maintain contact with Creditors. Not being called over and over is Priceless.
Original Review: Nov. 22, 2019
I seriously doubt this will be published; but all comments HAVE been looked at from all angles before I add them. FDR is a company that will twist numbers to make it seem as if they are doing a superb job of assisting you. When asked a question they have NEVER sent a direct answer. All answers have been sent by email and are not real answers but are a copy of some propaganda their computer sends. Their answers have NEVER offered a real answer to our questions.
EVERY FAKE ANSWER I have received has prompted a call to Customer Service. About 50% of my calls to their Customer Service Representatives have ended with me telling them to, "PLEASE ANSWER MY QUESTIONS OR PUT SOMEONE ON THE TELEPHONE THAT CAN AND WILL". My opinion is that FDR will do exactly as little as possible, when questioned they will attempt to baffle with BS. If you have to get a company to work for you they will get the job done but it will possibly take a looong time.
Thank you for voicing your concerns with us today, Mr. Kalina. We're sorry to hear you are so disappointed with our service. Providing detailed information for each of our clients regarding their various stages of our program is most certainly a top priority for us. We are disappointed to hear your questions have not been answered to your satisfaction. We would like an opportunity to speak with you regarding the mentioned concerns. One of our experienced team specialists will be following up with you shortly. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Nov. 22, 2019
Started off a bit slow & I was rather nervous, then about 4-6 months in the negotiations started being made and 1 by 1 the accounts began disappearing. I had 4 accounts left to be negotiated as of a week ago. I received a loan through Consolidation Plus and I am now graduating from the program, and will begin building my credit again by paying back the loan. I would’ve have never dig out of the $24,000 hole I was in without FDR.
Julie, thank you for sharing your amazing experience. Our greatest accomplishment is helping our clients to reach their goals of becoming debt-free. We are thrilled to learn that you are on your way towards financial freedom! If you ever need anything please feel free to contact us at 1 (800) 655-6303.
Reviewed Nov. 22, 2019
Going with Freedom Debt Relief saved me $14,000. Their reps took care of me every time I called them. Freedom is there to help.
Hello, William, we appreciate your feedback. Congratulations on your excellent savings! Our skilled negotiators work hard to save our clients money, so we are pleased to hear about your success! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 22, 2019
I had thousands of dollars of unsecured debt and when I retired, I went through trying to go to my financial institute to get help. I didn’t know anywhere that would help me. If the credit is unsecured debt, who would want to help you get out of it? When I called Freedom, they took all of my information and we worked everything, and I guess they’ve been working it out. I’ve been paying Freedom $469 every two weeks, which is over $1,000 a month. If the month’s running to five weeks, I pay them $1,500 a month. This been going on for well over a year. They’ve been telling me that I've already paid eight credit cards off.
First time I had a problem was a few weeks ago. I’m trying to buy a house and I'm trying to get a mortgage. My credit report was pulled and I have all this stuff still on my credit report. It is like I’m not paying anything. So I called Freedom Debt Relief and they said they don’t get with the credit department and let them know what’s paid and what we got a contract with. They said I have to do that myself. But I’m 69 years old. I don’t even know how to go online and look through this dashboard stuff. I asked them to send me a copy of everything that’s paid, everything that they're working on now, what my balance is and what my cut-off date is. They’re gonna sending me something within 5 or 10 days and they said I’ll be able to take that. But it has just made it so hard for me to buy a house. My credit is still in the bad credit and I thought that’s what Freedom was doing – cleaning it up.
Plus they told me a lie that they had an agreement with paying Macy’s. I owe Macy’s $14,000 and it’s still on my credit report. I called Freedom Debt Relief and I let them know that Macy’s contacted me. In terms of customer service, some reps are better than others as well. I have called when I have missed a month and reps have made arrangements for me to pay my regular payment and how to catch up. Then there were some that were like, “Well, you’re behind.” But most of the time, they’re pretty nice and willing to help me get back on track.
Hi Theresa! Our team would like to congratulate your on resolving eight accounts thus far! We are glad that your deposit amount is affordable, and we can use the funds you've saved to pay off your creditors. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 22, 2019
I was head over heels with credit card debt so I sought out somebody to try to help with relieving the debt. I came across Freedom Debt Relief by chance and took a chance. The process was quick and handled well. And the payment plan was good. I was in good standing for my payments for over six months, then they offered me a loan. It was to pay off the rest of the settlement so it was incorporated. I wasn’t too keen on it though because I wasn’t told about the high interest rate, which is killing me. Now, $200 of the 640 that I’m paying is going towards the loan and the rest of it is going towards the interest. It’s kinda senseless because it’s only shy a few hundred dollars of what I was paying with the credit cards’ minimum payments. Moreover, it was supposedly for 33 months, but it was over 40 months.
Thanks for your review, Wendy. It is a pleasure to offer you the opportunity to resolve your debt. We're sorry if you feel you weren't informed enough about your loan. We work constantly to improve how we communicate with our clients at every stage of their program, so thank you for your feedback and know that we are working on it! Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 22, 2019
We had had a lot of medical issues in the past four years, which was kinda got us into a lot of credit card debts to survive, and I’m looking forward to retirement and trying to get everything cleaned up before I do. I saw Freedom Debt Relief on my Facebook page and the reviews that I had read were good, so I called them. The consultant was fabulous. She was really very helpful with me and she put me at ease that it was the right thing for me to do. They’ve been wonderful. They’ve gotten a lot of debt cleared off for me already and I’ve only been with the program for two years -- we got about a year and a half left. The payment plan is working well for me, and staying in contact with them during the whole process has been so easy. They are always able to answer my questions when I call.
Thank you very much, Lynne! We are glad to hear that our client services team has been able to answer your questions and assist in providing you with updates. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 22, 2019
I found them on an ad on the internet, and what they presented sounded exactly what I needed help with. The whole thing was a good experience. Everybody was very knowledgeable, and they were right there to help me and answered my questions whenever I had any. I went with their sister company, Consolidation Plus, and got a loan and went with FDR to pay off the loan.
Susanne, we are so thrilled to learn that you have had nothing but success in your program with us thus far. We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. If you ever need anything please feel free to contact us at 1 (800) 655-6303.
Reviewed Nov. 21, 2019
I am happy to say that, so far, I have had a good experience and am happy that I decided to go through your company. It was definitely a bit scary at first, but with two accounts being resolved to date, I feel much better about the process. Thank you. Your website is very well designed and I can find answers to most of my questions.
Kathleen, we want to thank you for all your kind words. We strive to build a relationship with our clients and make the process easy and understanding as we know that finances can be a very touchy subject. We look forward to your success in our program and if you ever have questions or concerns about your account with us please feel free to contact Client Services at (800) 655-6303.
Reviewed Nov. 21, 2019
We began the process of debt relief a short time (6mo.) ago. We paid attention to the do's and do nots. By following their advise and direction we have had a relatively quiet time. I feel these folks are doing a decent job. I know they helped us beyond words.
Thank you for your review Carol, we are so happy to have you. It definitely can be nerve-racking when you first come into the program however we are here to assist whenever you need and are open 7 days a week for your convenience. We are confident that you will be satisfied with the service and look forward to your success in the program. If you ever need anything please feel free to contact us at 1 (800) 655-6303.
Reviewed Nov. 21, 2019
I am very concerned with what took place with the legal department in helping me with the Discover accounts. It appears that they negotiated too high on the payback amounts and I may not have enough built up to pay everything as it should be. They have me eventually by 2021 paying a total of $1400.00 per month to both of these accounts. I am not sure that I can increase my monthly amount submitted by much more than the $1400.00 that I am currently committed to. I am looking into getting a second job to help supplement this. I do not want to take out bankruptcy. I want to be able to pay these off. I have also put an application into Consolidated Plus a sister company to help pay this all off.
Hi, Deanna, thank you for sharing your feedback. We understand that some creditors settle for great savings, while some attempt to collect more. Overall, you should save money in our program even with your Discover settlement being higher. We are glad that you are in touch with Consolidation Plus to discuss a possible loan option. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 21, 2019
Freedom Debt Relief has definitely been a relief!! Little by little all my bills are getting paid off! All the debt collector calls have stopped and it really has been a hassle-free process too. So glad I made the call!
Thank you for your feedback, Jeannie. We're glad to see your progress thus far! Thank you for being committed to your financial goals. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- PO Box 2330
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85002-2330
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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