Freedom Debt Relief Reviews
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About Freedom Debt Relief
Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,961,138 reviews on ConsumerAffairs are verified.
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- 4,961,138 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Dec. 25, 2019
No judgments. Very helpful & kind when you feel you are at your low guilty place with nowhere to go. The process easy to get started with and easy to follow Dashboard. Pay a little more for the legal help!!
Thank you for sharing your feedback with us, Sigrid. We are glad to hear you feel well supported in our program! Great job utilizing your Client Dashboard to monitor your progress toward financial freedom. Keep in mind you can chat with us live if you have any questions. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed Dec. 25, 2019
Other than all the fees involved good company. Would have preferred if fees came out at the end of settlement. Company worked we me and was able to understand what was going on. Hope that once payments are complete on some I can end program sooner than date given for completion.
We appreciate the feedback, Ms. Brown. We encourage you to continue reaching out to our Client Services team any time assistance is needed. We are available 7 days a week to support your journey! Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Dec. 25, 2019
Awesome people to work with. Always to help and solve the problem or any questions. Don't keep you holding. Dashboard awesome. Can call 24/7 and are available. Keep in touch through email. Highly recommend them 100%.. I am so satisfied with their service. No more calls from creditors.
Thank you, Ms. Guerra, for the many compliments! We are thrilled to be a part of your debt-free journey. We are glad to hear how supported you feel while in our program. Please let us know how we can continue being your greatest supporter as you progress toward financial freedom. Thank you for being the best part of Freedom Debt Relief!
Reviewed Dec. 25, 2019
I was happy with the results, but if I had to do this again I think I would try to negotiate with my creditors myself, before I try a debt relief place.Not paying a monthly payment on time really hurt my credit, I think I could have done it without destroying my credit.
We appreciate the honest feedback, Mr. Anderson. Yes, you can negotiate with creditors yourself to settle your debts for less, but why not let our professional negotiators do it for you? They have years of experience getting settlements with a large variety of creditors and know which creditors to settle with first, how much debt reduction creditors are likely to agree to, and more. We create a negotiation strategy custom to your debt, your budget, and your goals and we methodically execute that strategy to get you the best settlements we can. However, we are available 7 days a week to address any questions or concerns that come up for you. Thank you for choosing Freedom Debt Relief! Here's to your financial freedom.
Reviewed Dec. 25, 2019
All the staff members have been wonderful and informative every time I've called. I already feel some relief and see a glimmer of my debt-free future. Thank you for working hard to make it easier for me to pay off my bills.
Thank you for taking out the time to share your experiences with us, Suzanne! It's extremely rewarding to hear you are already beginning to see the benefits of enrolling in our program. We also appreciate the kind feedback regarding our advocates in Client Services. Please continue to reach out to us, anytime assistance is needed with your account. We are available 7 days a week to support your journey! Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 25, 2019
Every single person I dealt with was very professional and explain step by step making it easy for me to understand and made me feel comfortable knowingly that this is a fair process and I am not being scheming or being breaking the law.
Thank you, Washington, for speaking so highly about our program. We're glad to hear how pleased you are since enrolling with us. We encourage you to reach out to our Client Services team anytime assistance is needed with your account. We can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. You can also chat with us live when logged into your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed Dec. 25, 2019
When I was Googling, Freedom Debt Relief kept popping up. I had them help me pay off debt. They were able to help by taking the burden of the calls and everything off my shoulders and putting in their information. They worked with the creditors so that I wouldn't be harassed. Their customer service has always been professional, kind, understanding and ultimately do what I ask. It is an easy program to understand and an easy system to work.
Thank you for sharing such positive feedback, Deborah. We'd like to take this opportunity to congratulate you. You have done an exceptional job making progress toward your financial freedom. We are thrilled to be a part of the journey! Keep up the excellent work and thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Dec. 25, 2019
They could do a little better keeping communication 'cause sometimes we don't hear from them and we gotta call them. Nonetheless, working with them has been very good.
We appreciate the feedback, Ms. Eileen. Please know we strongly consider what our clients share with us regarding their experiences. Please let us know if you recognize any other ways we can improve our services to improve our clients' experiences. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 24, 2019
I am new to the program but I have nothing but positives to say. EVERYONE has been polite and helpful. They realize we are in a tough spot but never make us feel inferior. Looking forward to getting out of debt.
Welcome to Freedom Debt Relief, Mr. Mannicci! We are thrilled to be a part of your debt-free journey. Thank you for speaking so kindly about our advocates in Client Services. Keep in mind we are available 7 days a week to support your needs. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed Dec. 24, 2019
I’m really happy with the overall process and couldn’t be more satisfied with the whole debt resolution outcomes I’ve experience thus far! This company really knows what they are doing and will most certainly be able to assist you with your every need.
Thank you, Kyle, for the many compliments. It is our pleasure providing a service that leads you to financial freedom. Please let us know how we can continue supporting every step of your debt-free journey. Thank you for choosing Freedom Debt Relief to reach your financial goals!
Reviewed Dec. 24, 2019
So when you call them up and they give you the options, they fail to mention the tax implications, legal troubles, the high settlement fees, etc. The strategy is to delay payments to the creditors (which the accounts accrues penalties and interest) and then they settle for 50% of the balance, which FDR, now takes 25% of your savings as fee. That’s the one part. If you get a creditor (Discover) that will not settle, they take you to court for the balance plus court costs and lawyers. Keep in mind, the difference settled from the creditors is taxed as “income” earned. Expect that sticker shock.
We are truly sorry to hear how disappointed you are with the costs of our program, Mr. Caceres. It is true some creditors are more aggressive than others. Unfortunately, we simply have no way to predetermine the actions creditors will take. However, we offer solutions to our clients that protect them from these said actions. We'd like the opportunity to further discuss your concerns and potential options for yourself. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 24, 2019
While it's been a long hard road, sticking with it and being constant gets you where you need to be. Freedom Debt Relief has helped me get to where I need to be. Thank you for all you have done to help me reach my goals.
It is our absolute pleasure, Ms. Young, to service your financial needs. You're absolutely correct when saying our program takes time and discipline. However, as you stated, every step made is closer to your financial freedom. Keep in mind you can monitor your every step by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 24, 2019
All my interactions with the people at Freedom has been outstanding. Their communications have been what I was expecting. The information about what would be the next steps are is great for understanding how the program works. The program is outstanding up to this point.
We appreciate the feedback, John. Thank you for sharing how pleased you are with our program. As you continue your debt-free journey, know that our advocates in Client Services are always more than happy to address any questions or concerns that come. We are available 7 days a week to support your journey! Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 24, 2019
I want to know how to handle creditors. So far I have my payments doubled but no calls or letters. I'm getting very nervous about that. Have you notified them that I am in your program? I'm not very good at talking to people so I appreciate any help there. Thank you. When you call leave message and I'll call right back.
We appreciate you voicing your concerns with us today, Ms. Mcneela. Welcome to Freedom Debt Relief! We are looking forward to supporting your financial needs. Our advocates in Client Services will be more than happy to address the concerns you have regarding your creditors. We are available 7 days a week to answer any questions or concerns that come up for you. Feel free to give us a call at (800) 655-6303 or via email at support@freedomdebtrelief.com. You can also chat with us live when logged into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 24, 2019
Freedom Debt Relief contacted me at the start of my situation and I just went with them. But later on, I checked and they’re number one rated debt relief company in the country. So, I was very happy with my choice. For other people that’s gonna do this, I would suggest that they read the fine print very well. Everything that they need to know is there. When the negotiations start and the settlement start happening, then there’s a big 20% of enrolled debt that FDR gets as their fee and if you don’t really know that upfront, you'd say, "How come they’re getting so much money? They reduced this debt to 50%, now they’re taking 20% more, so really my debt that got reduced is down to 70%,” which is still good. So, I just had to go back and refocus and say, “I hired them for a reason and promised in four years that the debt is gonna be gone, so just stick with it because that is a good thing.” And once I did that, everything was fine.
I've had several reps that I dealt with and I have nothing but positive to say about all of them. I’ve been through the gamut of negotiations where they pay the debt off immediately, one that was paid over a year, and another one over two years. One didn’t want to settle, so they wanted to sue me. And once it got into litigation, I used the legal aspect of Freedom Debt Relief and that all worked. We can do a settlement really good. The litigation was a warning shot and you gotta act or you'd go to court. And they acted appropriately, came up with two different options for settlement and everything worked to my liking with that regard.
The only thing that could scare some people away is when the creditors start hammering and your credit goes down. I'm sure a lot of people are gonna get scared and wanna pull out. I just stuck with it. One of my debts is settled completely, the other three are in payments over two years, and I got one more to go. So, it has worked for me. So far, I've let other people know what happened and how positive my experience was. They just have be careful for the pitfalls because you gotta know and understand everything that’s happening and be okay with it. Because I was so ready to jump in right away, I did it, and I didn’t really take the time to understand everything. So, that was the only downfall which was my fault, not Freedom’s.
Working with Freedom has given me a light at the end of the tunnel. Because I was under $89,000 of debt and high interest rates, and even though I was making the payments, we weren’t getting anywhere because so much of it went to interest. So I thought I’m never gonna get out from underneath this debt. I’ve gotta do something. And working with Freedom Debt Relief worked and fit perfectly for me.
We appreciate you for sharing your experiences with us today, Mr. Lipskey. Thank you for sharing the many ways you are benefiting from using our services. However, we understand if concerns come up as you make headway toward graduation. Client Services is available 7 days a week to address any questions or concerns regarding your account. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed Dec. 24, 2019
My husband passed away and left a lot of debts, and I didn't know what I was gonna do. I was praying and all of a sudden, on my tablet, an ad came up and it was for Freedom Debt Relief. I put the information in and I got a phone call from them. If I have any questions, I call and if they don't answer, they call me right back. They take the money out every month and my balance is going down, down, down. The whole thing has been amazing. They helped me out tremendously.
Thank you for sharing with us, Ms. Barrett. We are sorry to hear about your loss and the circumstances you're facing. It's extremely rewarding to know our service has provided you with peace of mind regarding your finances. Please know, we are here to support your debt-free journey any way we can. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Dec. 23, 2019
Freedom Debt Relief was my answer to my money problems. From day one everything was explained to me and how the program worked. I had a lot of questions and no matter who I spoke with my questions were answered by the nicest and very professional people. Customer service is outstanding and I recommend this company to help with your Debt problems.
Thank you for recommending our program to others, Teresa, and are glad to hear you're pleased with our services. Making sure we provide our clients with positive experiences is a top priority. Please continue to reach out to Client Services anytime you have questions about your account. Thank you for being the best part of Freedom Debt Relief!
Reviewed Dec. 23, 2019
Excellent service. Really helped me out. Keep you informed of progress too. I am so pleased I contacted them as was drowning in debt and getting no where. Now I feel in control and my debts are getting sorted out.
It is our pleasure to, Julie. Thank you for sharing your positive feedback with us. We'd also like to take this opportunity to congratulate you on a job well done! As you continue your debt-free journey, know that our Client Services team is available 7 days a week to support your financial needs. Thank you for choosing Freedom Debt Relief to reach your financial goals!
Reviewed Dec. 23, 2019
I have been with Freedom for over a year and I am so pleased with the progress of becoming debt free. Freedom has assisted in so many ways and keeps me updated on everything. They are easy to work with and their website is user friendly. I would recommend to anyone!!
Thank you for the many compliments, Lisa, and congratulations on a job well done! You are doing a fantastic job making headway toward graduation. It's also rewarding to hear how confident you are in navigating your Client Dashboard. Keep in mind you can chat with us live if any questions ever come up for you. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Dec. 23, 2019
Great. Every one was helpful and kind and patient. I always understood what was happening. I appreciated being kept up to date on a regular basis. The texts were very helpful. The emails were very helpful. The phone calls were very helpful. From the very beginning I was treated like I was important.
We appreciate you sharing the many compliments about our services, Nancy. Thank you for taking out the time to share with us! The greatest reward is hearing how supported you feel while on your debt-free journey. Keep up the amazing job and thank you for choosing Freedom Debt Relief!
Reviewed Dec. 23, 2019
I have called to get POA papers sent to these people but I only get that it's illegal for them to contact me at work. But I keep getting calls from same two collectors!! If these calls do not stop I will be out of a job.
We're so sorry to hear, Mr. Houg, that you are dealing with an aggressive creditor. There are specific guidelines creditors are to follow when attempting to collect on a balance due. Contacting a consumer at their place of employment regarding a debt is not one of them. We'd like the opportunity to further educate you on how to handle the creditor calls you're receiving. A team member will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Dec. 23, 2019
I’m free like bird now, no more worry due date and free of debt free of life, very happy life with my family. All staff are very friendly and helpful. I can’t wait for my graduation date to finish all my debt.
We're also very excited to witness your progression to financial freedom. Thank you, Chan, for sharing with us how you are benefiting from using our services. Please let us know how we can continue supporting your debt-free journey. Thank you for being the very best part of Freedom Debt Relief!
Reviewed Dec. 23, 2019
Making progress on debt reduction. No calls from creditors, quick notification when a settlement is ready. Overall pleased with the program. Looking forward to having this behind me. Makes sense to eliminate the high interest rate on cards. Once everything is taken care of, I don't intend to use cards again.
We appreciate the feedback, Alan. We are also excited for the day you become debt-free. As the journey continues, remember, our Client Services team is available 7 days a week to address any questions or concerns that come up for you. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed Dec. 23, 2019
So far I'm very happy with FDR. They've treated me with respect and have kept me up to date on everything. I'm very appreciative that they still treat people like they should even when we've found ourselves in difficult situations. I'm grateful to have found Freedom Debt Relief.
We're grateful to be a part of your debt-free journey, Ms. Sorensen. Thank you for complimenting our services! Making sure our clients are enjoying their time with us is a top priority. We encourage you to continue reaching out to us anytime assistance is needed. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Dec. 23, 2019
I talked to a few debt relief companies and the way James from Freedom Debt Relief discussed what my needs were made me swing over to them. The way he talked to me about my situation because I was stressed and the way he eased my mind and let me know what they would do were impressive. Everything went smoothly. They let me cut my payment down in half instead of one payment, and I was appreciative of that because otherwise I could not have done it. The program was perfect. They stayed in contact with me all through the process and when they were ending, they put me in contact with their loan part of it so I could continue on. So, they never gave up. They said, “Well, you just keep on doing it this way,” and they gave me options. Everybody is paid and I’m still paying the loan off. They, overall, worked for me.
Congratulations, Mary! You should be very proud of your accomplishments with us. We most certainly are! Thank you for taking out the time to share your experiences in our program. The greatest reward is knowing the deposit amount calculated for you is affordable, which allows you to remain committed to your debt-free journey. We wish you nothing but the best. Here's to your debt-free future! Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 22, 2019
I just received my 3rd settlement since joining back in Feb. I have 3 more accounts left to be settled. My monthly payments are very manageable. It is nice to be to have some breathing room and know I can be debt free in 48 months and not 15 years.
Congratulations, Beth! You should be very proud of your accomplishments in our program. We most certainly are! Please let us know how we can continue supporting your debt-free journey. Thank you for choosing Freedom Debt Relief as your guide to getting there!
Reviewed Dec. 22, 2019
Best negotiation team I have ever seen negotiate a deal ever. It's nice to have somebody to do all the hard work to get DEBT FREE. Thank you very much and HAPPY CHRISTMAS AND A HAPPY NEW YEAR. Keep up the great work to keep me and my family debt free so we can have a new career and no more worries about worrying about credit cards.
Happy holidays to you as well, Mr. Larko! Thank you for sharing how pleased you are with our services. It's an honor to accompany you on your journey to becoming debt-free. We encourage you to continue reaching out to our Client Services team anytime you have questions or concerns regarding your account. We are available 7 days a week to support your needs. Thank you for being the very best part of Freedom Debt Relief!
Reviewed Dec. 22, 2019
I been going through some financial problems. My daughter had an accident and I had to take loans and used credit cards to make payments. But utilities bills and rent were increasing and I had to look a solution to this problem. And checking online I found Freedom Debt Relief. The best choice I have made .
Welcome to Freedom Debt Relief, Zeferino. We are sorry to hear about the circumstances that led you to our program. However, we're honored to have the opportunity to guide you to a debt-free future. We are available 7 days a week to address any questions or concerns that come up for you. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Dec. 22, 2019
I have to this point been very please with the attention to details and service I have received. The staff has been been very professional and courteous to us and respectful. We are acknowledging the fact that we have look at several agencies to resolve this dilemma and so far FDR has come closer to helping than any other.
It is our pleasure to assist, Uteah! Thank you for taking out the time to share your experiences with us. Please let us know how we can continue supporting the journey. Keep in mind we're available 7 days a week to address your questions and/or concerns! Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Dec. 22, 2019
I was looking for help and then I talked to a man there and we talked quite a bit. He explained the whole program and how it worked, and I thought that Freedom Debt Relief was something that I could handle at the time, so that was the one I chose. Every time that I have had to call customer service, I was hooked up with a person and that person stayed with me or passed me on to another if necessary. But every time, I have been pleased with how they handled my question and the fact that I was able to follow along and see that it was something that was working. I have two years left in the program, and I want them to continue the way that they have already.
Thank you for sharing the amazing feedback, Ms. Sinden. It's rewarding to hear how much you're enjoying our program. We also appreciate you speaking so highly about our advocates in Client Services. Keep in mind you can chat with us live when logged into your Client Dashboard at www.fdrclient. Thank you for being the best part of Freedom Debt Relief!
Reviewed Dec. 22, 2019
Whenever I called them, they were very cooperative, polite, pleasant and helpful. I have four that are done, two are being paid and there's only one left to do. So, I'm rather satisfied.
Congratulations, Ms. Reilly! It sounds like you are making remarkable progress toward financial freedom. Thank you for taking out the time to share your experiences with us. Be sure to log into your Client Dashboard at www.fdrclient.com to monitor your progress as well. Thank you for being the best part of Freedom Debt Relief!
Reviewed Dec. 21, 2019
I really can't say anything good or bad about the program since I have just joined. I however will say the representative has been very helpful and informative. The only thing that I was mis-informed of was that I was told that if I remove some of the creditors that my payment will be reduced, however when I spoke with the enrollment councilor I was told no the payment remains the same. So with that information I was disappointed.
Welcome to Freedom Debt Relief, Ms. Mclaughlin! We are thrilled to be a part of your debt-free journey. Thank you for complimenting the services provided by Client Services. We are sorry to hear about your disappointment regarding the deposit amount. Please know we are here to support you in any way possible. Always feel free to contact us when you have questions or concerns regarding the scheduled drafts. Thank you for choosing Freedom Debt Relief to reach your financial goals!
Reviewed Dec. 21, 2019
It is taking much longer than was first proposed. However, they are diligent in their efforts to help us eliminate our debt. We were first told it should take two to three years but we've already been in it at least that long and are told we still need another year plus.
Reviewed Dec. 21, 2019
I am very happy to have the help to pay down my debt! The only issue I have is being told that I would pay an amount and it went up twice. Granted it wasn't too much. Happy overall with Freedom Debt Relief! Thanks!
We appreciate you sharing your honest feedback with us, Mr. Garcia. Unexpected changes can be frustrating. We truly appreciate your understanding and cooperation as we continue guiding you toward financial freedom. Always feel free to contact our Client Services team with any questions or concerns regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 21, 2019
So far, Freedom appears to be extremely professional in all that they do. Hoping that the years to come will help me to be debt-free. The communications are going very well between Freedom and myself. Looking forward to working hand in hand with FDR. Lawrence **.
Reviewed Dec. 21, 2019
We called one morning and within the hour we had a response to our phone call. Our questions were answered, we felt very comfortable talking to her about our mistakes we made. We would recommend Freedom to anyone. Thank you.
Thank you, Jay, for sharing the amazing feedback! We are thrilled to be a part of your debt-free journey. We also appreciate you for recommending our services to others. Be sure to log into your Client Dashboard at www.fdrclient.com to monitor the progress you're making toward financial freedom. Thank you for choosing Freedom Debt Relief as your guide to getting there!
Reviewed Dec. 21, 2019
I Entered this program both Scared & Afraid not knowing what to expect. It's only been 1 year and SoOo much has been Accomplished. I am 100 percent Satisfied with Everything that has been done. This Company has Exceeded my Expectations in every way....Thank you for changing my Life.
Our pleasure, Mr. White! Thank you for sharing how pleased you are with our services. Please let us know how we can continue to be your greatest supporter while on your debt-free journey. Thank you for being the very best part of Freedom Debt Relief!
Reviewed Dec. 21, 2019
Working with FDR has been great. They're on time and they've been taking care of everything. Pretty much everything has been cleaned up but they're in contact continuously. When they reach a settlement, they send it to me and I have to agree to it before they agree to it. They also call to make sure that they're doing what they're supposed to do and if there's anything they can change. They're on top of it and their service has been outstanding so far.
We appreciate your feedback, Cody, and are glad to be a part of your debt-free journey. We're also very glad to hear how much you've enjoyed your experiences with us. Please continue to reach out to our Client Services team anytime assistance is needed with your account. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed Dec. 20, 2019
Hey! Freedom Debt Relief is one of the best things that's ever happened to us. In a few months, the monkey will be completely off our back. Not much voice communication nowadays, but, in the beginning, there was quite a bit. Whomever was on the other end of the line was always friendly and professional. We'd recommend FDR to anyone & everyone! Thank you again!
Congratulations, Raymond, on being so close to completing our program! We are so excited to witness your progression to financial freedom. Thank you for allowing us to accompany your debt-free journey. As you make your way to the finish line, please know our advocates in Client Services are still more than happy to address any questions or concerns that come up for you. Thank you for being the best part of Freedom Debt Relief!
Reviewed Dec. 20, 2019
I am happy to say Freedom Debt Relief is the program to be in to get out debt. The staff are very helpful and are there when you need someone to talk to. I was never a person with good budget and had revolving debt I could not get out of alone. They have help me to budget my money better. I started in 2016 and in 2020 I will be done with the program far less that I could do alone. I recommend them to anyone who would like to get out of debt. It is such a relief. I feel I can breathe again.
Thank you for the amazing feedback, Susan. We'd also like to take this opportunity to say congratulations!! You are doing a fantastic job making strides toward your financial freedom. We are honored to be a part of the journey. As you continue making headway, remember to log into your Client Dashboard at www.fdrclient.com, to monitor every step. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Dec. 20, 2019
I called and asked how much my payments would go down to if I removed 4 accounts from my plan. I was given it would go down from $488 to $200. I based my decision on the $200 amount and removed the accounts. Now they reneged on that amount and my payments will remain at $488 until July at which time I’ll have $58 a month to live off of. In July they will go down to $300 a month. I was put on a 4 year plan because I couldn’t handle a 2 year plan but the Litigation lawyers are negotiating creditors with a 2 year plan instead. Sorry I went with Freedom.
We are very sorry to hear about your experience, Kathryn. We would like a chance to discuss this matter with you and address any other concerns you may have. A member of our team will be reaching out to you shortly. We thank you for choosing Freedom Debt Relief.
Reviewed Dec. 20, 2019
Very friendly, helpful and attentive to my wants and needs. Lots of communication and assurance that this will get me back on track in the near future. I’m very thankful to have found Freedom Debt Relief for my future. I would definitely refer friends and family.
Welcome to Freedom Debt Relief, Mr. Greene! We are thrilled for the opportunity to accompany your debt-free journey. We also appreciate the recommendations as well. As you begin your journey, please know our Client Services team is available 7 days a week to address any questions or concerns that come up for you. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed Dec. 20, 2019
Everything started very good but as time went on the communications started to go down. I had a total of 5 people working with me through the process. It became a problem to reach someone. But we got through it. I would recommend Freedom to others.
That is disappointing to hear, Mr. Dennis. Communicating with our clients clearly and consistently is a top priority for us! If there has ever been a point where you feel we lacked transparency, we sincerely apologize. We appreciate you for recommending our services to others. Please let us know how we can continue supporting your journey to becoming debt-free. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Dec. 20, 2019
My experience with Freedom Debt consolidation was simple, accurate and very accommodating for us. We are relieved to have this organization with us and would recommend it to anyone with problems paying their bills. Thank you so much Freedom Debt consolidation.
It has been our pleasure, Rolaine. Thank you for taking out the time to share how pleased you are with our services. We also appreciate you for recommending our services as well. If any questions ever come up about your program, always feel free to reach out to Client Services for guidance. We are available 7 days a week to support your debt-free journey. Thank you for being the best part of Freedom Debt Relief!
Reviewed Dec. 20, 2019
The reason I went with FDA is because of the commercials on TV. I didn’t want to file bankruptcy, but should have. My monthly income is $766 and after my Medicare, it’s $667. My payment to the loan sharks is $455!! The interest is nearly 24%! Your ads say the monthly payments are “affordable”. I have asked for a reduction in my payment so I can “live” at all. No one got back to me. PLEASE look into my file and see what can be done so I CAN afford these monthly payments. How can your outfit be legal? :-( I would VERY MUCH appreciate a reply via email as I no longer have a phone and go to the library to check my emails. Thank you. Colleen **
Reviewed Dec. 20, 2019
FDR has helped me settled some very large debts of mine. They have gone above and beyond to make the process as smooth as possible. They explain each step and never make you feel dumb when you don't understand. Without FDR I most likely would have never gotten myself out of debt. Very thankful this kind of program.
Thank you for sharing your amazing feedback, Amanda. It is extremely rewarding to hear how pleased you've been in our program. The greatest reward is hearing how satisfied you are with the level of customer service you've received. We encourage you to continue reaching out to our Client Services team any time assistance is needed. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed Dec. 20, 2019
You promise one thing... and deliver another! Please contact me for a more accurate description of your lack of service. Your survey is designed to provide you only the comments you want to hear - very sad, yet, from my past experience with your company... I am not surprised.
Reviewed Dec. 20, 2019
A friend of mine used Freedom Debt Relief several years ago and I remember her telling me that she had a very good outcome, which was why I chose FDR. And whenever I call to find out where I am, I usually get the information that I need. Everything has been looking pretty good, but I’ve been getting letters from attorneys. They’re saying that American Express is filing a suit against me for $6,000. I’ve turned the debt over to FDR and I didn’t know that I would be getting a letter from attorneys to represent me for something that they are handling. I’m not gonna like it if I get summoned to go to court. I don’t have the time and the energy to get up and go several miles away to a courthouse.
I’m also wondering if I could pay less per month. After my husband died, I have this big $280 payment, plus a car loan and everything else. I understand that that’s what FDR needs for me to pay per month to get to the end of this debt, but personally, if I could pay less per month, I’d feel better. I know the account would go on a little bit longer though. Overall, I’m satisfied with FDR, except when the lawsuit with American Express happened.
Thank you for sharing your feedback with us, Ms. Negron. It is understandably frustrating when dealing with an aggressive creditor. Open communication will provide us with the opportunity to resolve this balance. Be sure to provide Client Services with any correspondences you receive regarding the account. We are here to support you, Ms. Negron, in any way we can. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Dec. 20, 2019
So very thankful for the way that Freedom Debt Relief has been helping me with my accounts. So grateful to have them on my side during this difficult time and stressful situation. So far they have made it so much easier for me. Thanks for the very appreciated help.
Hi, Freddie, our team appreciates your feedback. We strive to provide a simple yet efficient process, so we are glad that it has been a smooth transition for you, and we look forward to you reaching your financial goals. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 20, 2019
My husband and I couldn’t be happier with our experience at Freedom Debt Relief. My introductory call with Elizabeth set my mind at ease. I believed I had reached the right person who understood our difficult predicament. Subsequent calls only reinforced that belief. The entire process has been smooth, thorough, calming. I am thankful I saw your add and placed the call.
Reviewed Dec. 20, 2019
Rhonda ** made me feel so comfortable and relaxed. She was helpful. Thank you. The whole team were great, made me feel happy that I’m on my way to clearing my debt. Happy, can't wait to complete. Merry Christmas and happy new year.
Happy Holidays, Rhonda! We are pleased to hear how satisfied you have been with our program since day one. Our team members are glad that you are on a better financial path. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 20, 2019
I saw an ad for them online and they were really helpful and nice. When I was going back and forth in the hospital, I didn't have the extra funds in the bank for them to pull out, but they were great.
We really appreciate you taking out the time, Mr. Hughes, to share your experiences with us. Thank you so much! We hope to have the opportunity to support your financial needs soon. Wishing you a speedy recovery! Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 19, 2019
I am extremely happy so far with how my accounts are being taken care of. Can't wait until I am finished altogether. Great team of people!! I appreciate their dedication and commitment to helping me resolve my debt. I like the way they inform me whenever they make a settlement.
Thank you for your review, Cheryl! The Freedom Family is on your side to provide you with the best savings possible, and we are glad that you find our settlement alerts so helpful. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 19, 2019
Great, easy to talk the customer service. All is friendly. Helps me a lot of my problem in my debt. I recommend to my relatives and friends. More people need help for their debts. Freedom Debt Relief is number one. Thank you.
Hi, Jonathan, thank you for sharing your experience and rating our company five stars! We are pleased to service your accounts, and we look forward to your Graduation Path! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 19, 2019
My experience with FDR has been positive from day one. I am very pleased with speedy results from Freedom Debt Relief. My debts are being settled sooner than expected. I never thought that I would have my debts settled this quick. Thanks FDR!
Hi, Lester, thank you for your positive comments about our company. We are glad we have exceeded your expectations with the negotiations time frame! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 19, 2019
FDR has been very helpful with resolving my debt. I have gotten 3 out of my 7 accounts settled. It’s been painless so far. I’ve been with the service about a year, so it moves pretty fast. They do an excellent job. I would recommend this service to anyone.
Pamela, we appreciate your review. Our team is glad that you are confident in our ability to negotiate your debt and provide you with savings! Congratulations on your three resolved accounts! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 19, 2019
The company is good and they are helping me with my debt problem and I really like that. Thank you very much. I sure the company will get my debt in order. I know that they will and again thank you very much.
Hi, Terry, our team is glad that you have chosen to work with us to resolve your debt! Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 19, 2019
I'm really pleased with the services. I will refer all my friends that have same problems as me to debt relief. Very helpful and easy to understand. Always there for me at any times. I'm grateful to have them as my perfect team.
Hello, Joseph, thank you for your feedback. We are pleased to provide you with genuine and effective service. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 19, 2019
Let these folks help. They are make good progress on my debt. I have a friend that used them and they help him out a bunch, and he had over 60k of debt. So if you need to get your life back on track, then Call the folks at F.D.R. They can help you through it. Thanks FDR.
Reviewed Dec. 19, 2019
Finding myself buried in debt due to family hardship, I contacted several companies to compare prices, customer service, etc. I chose Freedom Debt as they excelled in every department that I looked into. I have not regretted choosing them and am totally satisfied with my arrangements to solve my debt.
Hi, Cindy, thank you for your review. We commend you for taking the time to research debt-resolution options, and we are glad that our program was the best option for your needs. Please contact our professionals when you have questions, and we will be more than happy to assist. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 19, 2019
I am very happy with the first debt resolution. I am looking forward to resolving the other accounts and beginning to get my life and my finances back in order. Thank you for all of your help with my situation. Thanks again.
Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 19, 2019
Updated on 07/23/2020: I have been with Freedom Debt Relief and this is my final year with them. 4 years and this is the last Debt I have. I would recommend them to all people who need to manage their money and get out of debt, Susan
Original Review: I am always alerted when a settlement is pending. I am getting close to the end. I would recommend this company for anyone who is having financial problems. The company continues to alert me when new information is posted and how close I am getting to the end and what companies are still open.
Hi, Susan, thank you for recommending our company. We appreciate your attention to the settlement authorization alerts we send. We are glad that our communications are effective and that you're doing well in the program. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 19, 2019
Consolidation. The entire experience has been positive. I was well informed and questions were always answered. I am only one year from being completely debt free and Freedom Debt Relief has lived up to the promises it made about what would happen over the duration of my payment schedule. I am thankful I discovered this company.
Greetings, Shelley! We are glad that the one fixed monthly deposit amount was more affordable than paying your creditor minimum payments. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 19, 2019
This is a simple and very easy to use program. I would recommend this program to anyone who is overweighted in consumer debt and looking to have that debt paid off. I look forward to a debt free future.
Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 19, 2019
Freedom Debt made an unpleasant situation to be in much easier and always made me feel secure with any doubts and fears I had. I always felt that I was going to be successful with getting rid of my debt in a timely fashion. All of their advisors were so helpful whenever I would call with a concern. Not having had much experience with this problem I had so many questions and they were always answered with much concern and to my best.
We appreciate your review, Jan. We understand that dealing with financial hardship is not an ideal situation. However, we are pleased that our service has been effective for you, as well as many others. We are glad that you're on a more positive path towards resolving your debt. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 19, 2019
I have been please with everything you guys have done so far. But I was informed through credit karma that several of my creditors have send my accounts to collection and that is affecting my credit. I never received any information stating my accounts were send to collections. Should I dispute this accounts.
Hello, Armida, thank you for sharing your feedback. Some creditors send your accounts to collections once they have been past due to a while. We will contact the collectors to negotiate those accounts, so you do not need to dispute the debt with the credit bureaus. The account going to collections is normal. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 19, 2019
Well I’ve just started the program but I will say that this first month the financial burden of not paying all the creditors just paying FDR the one payment has been such a relief! I feel like I’ve got a little breathing room! Now I can concentrate on getting my savings built back up and getting debt free!
Hi, Jamie, our team appreciates your feedback. We are glad that you're able to manage your finances with more ease since our program deposit is less than the amount you use to pay to your creditors. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 19, 2019
It was a great help. Stress free not having creditors calling all of the time. Not worrying that I can pay my bills. I thank debt relief for helping do the hard job I could do and let everyone who have credit card problems called then they can help you fix you credit.
Hi, Wanda, we are glad that you feel relieved since joining our program. We have many years of professional experience so we're glad that our service has helped you. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 19, 2019
I would definitely recommend this to anyone who needs relief from any debt. Having too much can cause so much stress and they helped me relieve a lot of mine! Couldn’t be happier. I saw it online and read about it and they called me immediately and set payment plans that were affordable me to me.
Hi, Samantha, thank you for your review. We are glad that you found our web site and inquired about our service. It's great to hear how helpful our team has been, and that you find the monthly deposit so affordable. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 19, 2019
FDR has been a lifesaver. They are always ready to help me when I need it and will try whatever they can to resolve a problem. The results I am seeing are great. I just wish it could go a little faster.
Hello, Natalie! We are glad that you're making excellent progress paying off your settlements. Thank you for staying on track with your program, and we look forward to the day when you can say that you're debt-free! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 19, 2019
I have had the best help we could have received and they continue to help us. We are so appreciative. Thank you for all your help. I would tell anyone who needed help to use Freedom Debt. We have made calls and you have been so helpful. Thank you again. Diane
Thank you for expressing your gratitude, Diane. It's always exciting to be making progress towards a brighter future. We share in your excitement! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 19, 2019
Updated on 04/07/2022: I have graduated from the Freedom Debt Relief (FDR) Program and have settled all my old debt. The Program is GREAT! I feel such a sense of relief knowing that my debt has been resolved through FDR. I can now begin to build my savings and I have a fresh start. The Customer Service Team at FDR is the BEST. They worked with me to resolve my debt in a timely manner. Thank you for your excellent teamwork. I highly recommend FDR to anyone struggling with debt.
Updated on 03/04/2022: The Customer Service Team is always available to answer my questions when I call or email them. When I originally enrolled, I was given an estimate of when my accounts would be settled. The representative I spoke with state it would take a little under 48 months to resolve my debt. He was very accurate in his estimation. I have managed to keep up with my biweekly payments and will complete my program on time within the timeframe I was told initially. Freedom Debt Relief is a great program and I highly recommend it to other folks struggling with debt. I was continually informed of the activity on my account through the Client Dashboard. I could see that bills were getting paid on time and always knew my running balances. Truly a great program with a caring Customer Service Team!
Original Review: Freedom Debt Relief is a great program for helping to eliminate credit card debt. The staff members are friendly and knowledgeable and are always available to answer any questions. I have been in the program for 18 months and am on my way to eliminating my debt within the next 2 years. This would not have been possible without the assistance from Freedom Debt Relief.
Hi, Kenneth, we appreciate your review. We are pleased to provide such an effective debt-relief option that has saved many people from filing bankruptcy. You're moving along, and each step forward is closer to your final goal! Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 19, 2019
The employees at FDR worked with me. Always helpful when I had questions whether thru phone calls or e-mails. They are always quick to respond. As long as you take the steps they recommend to you, this program works. I definitely would recommend Freedom Debt Relief.
Thank you for posting a review, Jodi. We are glad that you've found our email and phone communications so helpful! Thank you for trusting our settlement process. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 19, 2019
Freedom Debt Relief has been there for me since day one. Every representative that I have spoken with, I have gotten off the phone with a positive vibe. Thank you in helping get some of this weight off of my shoulders. Again job well done.
Hi, Mary, it is our pleasure to provide such a positive experience while you are on your Graduation Path. We are glad that you are involved in the process and we look forward to your next settlement! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 19, 2019
I am retired living on a limited budget. I started using my credit cards to keep up with my daily needs as well as my medical needs. When the credit cards increased their interest rates I found it almost impossible to keep up with their minimum payments. I heard about FDR through an ad and they have been able to clear most of my debts. In less than a year they have been able to settle 3 of my debts and are fastly working on my remaining debts. Happy? Absolutely! It’s the best decision I’ve ever made. I highly recommend them.
Hi, Mariana, thank you for sharing your feedback. We understand how you leaned on credit for daily necessities, just like many people. However, we are glad to assist in reducing the balances to cut down on the interest and speed up the process to resolve your total debt. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 19, 2019
FDR is a wonderful company to work with. I had a few threatening letters from bill collectors and I reached out to FDR in a panic, they immediately responded and explained what I needed to do and they took care of it.
Hello, Sharon. Thank you for contacting us when you received letters from your creditors so we could assist and provide you with ease. We hope that your creditors have backed off and that you are feeling relieved to have us on your side. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 19, 2019
I was becoming overwhelmed with debt and having a difficult time finding a job that could help me get my bills paid and to able to see a better plan to control my debt. I made one phone call to Freedom Debt Relief and was immediately relieved to know I could pay back my bills and not have to file bankruptcy. With the help of FDR I have only a few more months to go and I will be able to retire knowing I paid my debts. Life is always good but sometimes challenging. Thank You.
Hello, Sandra. We are glad that you took responsibility for your debt and contacted us for professional assistance rather than filing bankruptcy. It's great that you're able to see a light at the end of the tunnel, and are looking forward to retirement. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 19, 2019
I am very happy and honestly extremely impressed with the excellent customer service from all entities and the extended legal services with the affiliated National Litigation Group. All concerns and issues have been addressed in real time. I am beyond grateful and appreciative and impressed with the attention and urgency they address ALL issues!!! Freedom Debt Relief has been nothing but professional and exactly what I needed to reduce the stress and anxiety I have felt for years.
Hi, Kim, thank you for your comments. We are pleased to bring you an overall positive experience, and we will continue to work on your accounts as soon as possible. We are glad to hear that NLLG was able to assist you with your legal status account as well. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 19, 2019
Support Representatives had helped me and clearly explain what I called for. They are friendly and doesn’t rush everything to get off the phone. They have amazing personality and respectful even they have all information about my debts, they are still nice and very willing to answer all my questions to help me come and take away my fears. I appreciate FDR, great support representatives.
Hello, Winnie, thank you for your kind words about our team members. We do our best to provide authentic service when you call in for assistance. Thank you for being committed to your program deposits. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 19, 2019
Freedom Debt Relief is a God sent to me. FDR has handled my debts very well. They are the best that I know. I will recommend FDR to all my friends. Their information is on point and help you to walk thru all steps that you need. I am very happy with FDR, although I have more and more to go, I am well pleased.
Your feedback is appreciated, Mary. We're glad that our program is on point and that you are satisfied enough to recommend friends and family. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 19, 2019
It is good Freedom Debt Relief is looking out for me in the time of need. They explained my situation and how to resolve any issues from the merchants. Can’t wait to these credit debts behind me thanks to Freedom Debt Relief.
Hi, Charles, our team here at Freedom appreciates your review. Please let us know if you ever need assistance and we are here for you! Your Client Dashboard at www.fdrclient.com is also a great tool to stay informed on your account progress.
Reviewed Dec. 19, 2019
Trying to figure out how to resolve your Credit Card debt can be a tough decision, until I reviewed and found Freedom Debt Relief. Currently working on our 3rd resolution... I'd recommend Freedom Debt Relief to all my friends. Credit Card debt can feel pretty scary, but FDR eases your concerns!
Thank you for your review, Scott. We are glad that our program was your chosen option to resolve your debt with affordable monthly payments. Congratulations on the accounts that you have paid off thus far! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 19, 2019
I would highly recommend Freedom Debt Relief to anyone looking to clean up their debt. Great customer service and dedication. I no longer get calls from creditors or collection companies. I sleep much better at night and my stress is gone.
Deborah, we value your feedback. It is important to us that our clients are satisfied with our service and results of the program. We are glad we have provided you with financial relief. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 19, 2019
I use to struggle so much with paying off my debt and they have helped me so much, they are very informative and very helpful. Within a few months to a year my debt has been pretty much all paid off and my credit score has been going back up pretty quick. They are people I would always recommend to friends and family!!
Thank you, Vanessa, for the amazing feedback! We're glad to hear you are so pleased with our program. The greatest reward is hearing how you've benefited from our services. We encourage you to reach out to our Client Services team anytime you have questions regarding your account. You can also chat with us live from your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed Dec. 19, 2019
I'm back to having fun with the friends and family not to be worried about creditors no more! Freedom Debt Relief videos on their website is very helpful in resolving a lot of questions! If you are not able to reach out to the their website, their staff is there 24/7 for your question and just a peace of mind! So I say to get back on track Freedom Debt Relief has work for me!
Hi, Wade, we are glad that our program has allowed you to enjoy life to its fullest and have more financial relief. Thank you for watching the videos on our website, and for being dedicated to paying off your accounts. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 19, 2019
Good company. A few surprises, but nothing painful. Service very good. My peace of mind is well worth the the terms of the contract. I take full responsibility for my debt problems and this was the best results for my creditors.
Hello, Crystal, thank you for your honest feedback. We are glad that you chose debt-settlement to do the right thing and pay off your creditors. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 19, 2019
I appreciate how hard they have worked to get me back on my feet! I was in a bad place and now I can see a light at the end of the tunnel. It is nice to know that I’m on my way to being debt-free! Thank you!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 19, 2019
I didn't know where to go. I called Freedom Debt Relief and they were so easily spoken to. They were concerned about my problems and I just stuck with them. They had all the right answers for all the right questions that I was asking. It ain't moving as fast as I was hoping, but it's working out great and just right. I'm really happy with the way it's going. Everybody is polite every time I call and ask anything. Everybody just seems to be happy. I told my son, who's having some problems, to call them too.
Thank you for sharing your feedback with us today, Mr. Matarazzo. We are so thrilled to hear how pleased you've been with our services. Yes, our process does take time and we absolutely appreciate your patience! However, if you ever have questions about your Graduation Path, always feel free to contact our Client Services team at (800) 655-6303 or via email at support@freedomdebtrelief.com. Don't forget, you can also chat with us live from your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Dec. 18, 2019
I was very pleased with Jason **.. He explained everything to me so I understood it clearly. I would most definitely recommend it to anyone who needs help getting their credit turned around. Thank you again for all of your help.
Hi, Twyla, thank you for recommending our program to others who may need debt-relief. It's great to know that Jason was so helpful during your enrollment and you felt comfortable joining our program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 18, 2019
I have not had a problem. I always have the first choice if I like the creditors' terms. My payment has never increased. CSRs have always been polite and able to answer my questions. Very satisfied and would recommend a friend.
Hello, Diane, Thank you for sharing your experience in our program. The set payments make it simple to remain consistent so funds are available to pay off your settlements. We are glad you find our service so genuinely helpful. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
Freedom Debt Relief has been a Godsend. The people are fantastic, they are kind, and patience with you, answering all your question and giving you reassurance that everything is under control. They have settled several of my accounts within the first year of being with them. Thank you, thank you, Freedom Debt Relief.
Greetings, Judy! Thank you for your positive words about our specialists here at Freedom. It is our pleasure to provide prompt service when you call in. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
Molly is terrific to work with. I feel she really has my best interest at heart. She went out of her way today to reach me so that I could approve my final account. She was s excited su was that she got the fast settlement done.
Thank you for your kind words about our Debt Consultant, Sherry! We are glad that Molly went above and beyond to provide you with such a positive experience. Congratulations on your settlements! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
The site is set up so that you can track your progress very easily. The customer service was great and everything went well. My husband and I have been debt-free for six months and the relief is truly palpable. Thank you Freedom Debt Relief!
Hello, Kelly, we appreciate your review of our company. Congratulations to both of your for resolving your debt! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 18, 2019
My experience with Freedom Debt Relief has been great and I especially love how they keep you updated when they’re working or finishing on one your debts and also you can keep up with all your debts on the dashboard.
We are pleased to bring you debt-relief, Bryant! Thank you for logging into your Client Dashboard to view your account progress. We are glad that you find our service to be so helpful, and we wish you the very best! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
It would be nice to know which accounts are finished and which will be done in 2020. All I see on my account page, are accounts in progress But I cannot put a name to their account numbers. I have no idea which credit card or bank is finished or partially finished. And what accounts are still open. The Clients Dashboard tells me squat. Just how much is left on accounts.
Thank you for sharing your concerns with us today, Lukas. We rely on the Client Dashboard to inform clients where they are on their various Graduation Paths. However, understanding the information being presented is vital to your program. We would like an opportunity to further explain the Client Dashboard and how you can use it to stay informed about your program. One of our team specialists will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Dec. 18, 2019
I'm very happy with my settlements. I've had great service from Freedom Debt Relief. Thank you for helping me. My advisor has been very patient with me in explaining how the settlements work and what I need to do when I get a settlement.
Hi, Linda, thank you for your feedback. We are glad that your Debt Consultant was so helpful in explaining how the settlement program works. Thank you for your dedication to your financial goals. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
I was in a real situations. Didn't know what I was going to do. Years ago I dealt with a company like this and they helped. Well I didn't again, lost my job, husband on disability and no money to pay all my bills, I seen their ad and called. Well the rest is history. They have helped me a great deal. Almost paid off.
Thank you for your feedback, Pam. We understand how life challenges can lead to financial hardship. Our team is glad that contacted us for professional assistance in resolving your accounts. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 18, 2019
The Freedom Debt counselors were professional and helpful with questions. Progress being made! Concerns were addressed timely and first settlement was made and accumulated account monthly payments began! Two other accounts being addressed in the next 100 days. Look forward to having all of debt settlement addressed and paying on all accounts regularly! Kept adequate funds in debt program to complete program!
Thank you for your feedback, Jerome. We are glad that your accounts are being resolved, and that we addressed your concerns effectively. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
I love the affordable payments and the customer service representatives are nice and friendly. Also the man I originally spoke to who lives in Arizona was wonderful. I am very grateful to have someone to help me to get out of debt!
Hi, Patricia, we are glad that your deposit is affordable and allows you to manage your finances with more ease. It sounds like your Debt Consultant was really helpful, and we are glad that you are satisfied. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
FDR was a way to pay off debt. If you follow the program and make the payments they will work with you and get you out of debt. It was not an overnight relief, but it works and now my creditors are paid. YES!
Hi, Kimberly, we value your feedback. Thank you for trusting the settlement process, and being dedicated to your program. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
FDR helped me at a time when no one else would. Outstanding customer service at every point along the way. This organization is dedicated to helping people get their lives back on track. I would recommend this organization to everyone struggling with credit card debt. I’m sincerely very grateful!
Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
I think at this time if I knew what I do now about this program I would've just filed bankruptcy and taken my lumps. If you don't owe a lot this might be great for some, but if you have multiple creditors or a large amount research other options as this gets EXPENSIVE!!! I have almost doubled my original payments and I need to add MORE money to my account to cover settlement fees. Take the time to look at all of your options if you are looking at getting out of debt before signing up. Read ALL of the information!! I was emotional at the time of signing up with this program (just went through a divorce) and think I jumped into the fire. Remember no one does anything for free.
Reviewed Dec. 18, 2019
I have been with this program for about a year and a half and I do not recommend it. Their fees are too high and when you sign up they suggest to pay $12 a month to have a litigation group (NLLG) handle accounts that go into a lawsuit. What is asinine is that even though FDR fails to negotiate a settlement with accounts that are with a creditor’s Attorney, they still collect their astronomical settlement fee even though NLLG (which I am paying for) settles it. What they do is just let the accounts that fall with a creditors attorney just sit there knowing that once they sue, NLLG will handle it and FDR will still collect a settlement fee. I am going to speak to an attorney to go over other options and may just pull the plug on this program. Waste of money and realistically you can probably negotiate with creditors yourself and at least you will not charge yourself crazy fees. But, I am pretty sure they will not publish this because it is true.
Danilo, we are sorry to hear about your experience with our program. We understand the frustration that is caused when a creditor chooses the option of litigation to collect on a balance. We would love to address your concerns. One of our skilled team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 18, 2019
Just bad service. Unwilling to work with you during a hard time. Needed to change my payment date this month and they refused to budge even though it it was by just 3 days. Will not get my recommendation. It’s just sad since they started out well but now I haven’t no reason to not believe the other things said about this service.
John, we empathize with your frustrations, and we would love to discuss this matter with you more in-depth. A member of our team will be reaching out to you shortly to address your concerns. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
They are good people to have working for you to get you out of debt. They help me a lot to get out of debt. I feel much better knowing that I have no debt and I would tell everyone that Freedom Debt Relief is good hard working people to have on your side.
Hi, Tammie, our team is glad that you chose to allow us to negotiate your debt, and that you are pleased with our quality of service. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
Always available to assist me with my questions. They display a ton of patience and always willing to help the clients. The website is accurate and informs us of payments and any other updates required to remove the debt. I highly recommend this program for those who want to eliminate debt they cannot dissolve.
Hi, William, thank you for sharing your feedback. It is our pleasure to be patient and thoroughly answer your questions. Thank you for using your Client Dashboard to stay engaged with your program. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
They have been very good about answering any questions that I have had and set my mind at ease. So far this agreement between us has gone pretty smooth. I'm still trying to understand the fees that are recorded, maybe a little higher than I thought but do think FDR are following their agreement they made with me.
Hi, Vickie, we appreciate your feedback. The fee is a fixed percentage and remains the same for each settlement. We encourage you to call us so one of our specialists can explain in more detail for your understanding. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 18, 2019
I received letters in the mail for legal representation and I quickly emailed them to the support team at FDR. The support team got back to me next day and they informed me that if I subscribed for legal service from FDR, I will be taken care of! That seriously gave me peace of mind!
Thank you for your feedback, Wally. We are glad that you subscribed to NLLG for legal representation since you ended up needing the attorney representation. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
Wonderful organization to work with! The support and assistance they provide makes us wish we had applied years ago! Wish we hadn’t waited so long! The program is easy to follow and as each month passes we are closer to being debt free. The customer support staff are wonderful and do invested in your debt relief program. You are never alone with the Freedom Debt Relief program!
Reviewed Dec. 18, 2019
I received note of my first settlement with Avant. Thank you for helping keep me on track! My add causes me to often get behind on my bills and recently my mother was diagnosed with cancer, as a result I have missed a lot of work without pay. Knowing that I have Freedom looking out for my debt makes me feel more relaxed.
Jamie
Hello, Jamie, we are so glad that our program has been helping you manage your finances and move forward towards paying off your debt. We are sorry to hear about your mother's health and we hope that she gets well. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Original Review: Dec. 18, 2019
Updated on 06/22/2021: I joined in 2018 & have been very pleased, Freedom Debt Relief keeps in contact with me & has taken care of any concerns I have had. I do feel it takes too long to get a debt resolved, although it's a slow process, my debt is coming down.
Original Review: I'm a year into the program and although things are moving a lot slower than I had anticipated, every time I have a concern or receive a letter from a creditor (and the letters have stopped except for 1) I call or email and always get an answer, and what I'm told becomes a reality. I had never been late on a payment and this has put my anxiety on the highest level, but things seem to be working out as I have been told it would, so I am very pleased with FDR so far.
Hello, Rhonda, our team appreciates your feedback. We understand how it may be an uncomfortable feeling to stop making payments to your credit companies. However, we thank you for trusting out process to negotiate excellent settlements on your accounts. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
It is good that my credit card debt is being resolved, but I don’t remember any one telling me that your charges were going up be $5,500. Everyone I have talked to has been courteous and nice. Wish charges had been fully explained to me.
Hello, Margaret, we are glad that your accounts are getting resolved and our team is pleased to assist. The settlement fee percent was explained by the Debt Consultant before you decided to enroll. We are sorry that you feel this information could have been communicated better. You're making excellent progress on your Graduation Path! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 18, 2019
Customer service and advisor are awesome. They're always there and in constant contact with me. They're extremely helpful and kind. I would recommend Freedom Debt Relief any of my friends and family. This has been such a wonderful and stress free experience.
Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
Helped me to understand the program and how it would work for me. No pressure, just understanding about my situation. Worked out the best solution that was the best for me and gave me time to assess what is involved. The agents are knowledgeable, sympathetic, and will work with you the whole way through. I highly recommend the program.
Hello, Janice, Thank you for posting your review. We are glad to hear that our genuine interactions and prompt service has made your experience so positive. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
From the time I called them about the program until present they were always on point. I would recommend them to anyone who has a financial problem. The staff is marvelous and I can't say too much more about them except try them for yourself.
Hello, David, we appreciate your comments. The Freedom family is glad that our program was the right fit for you, and we are excited to save you money and resolve your accounts so you can enjoy being debt-free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 18, 2019
They have help me knock down one of my Bills and now we are on to the next. I'm grateful that I took part in this opportunity to let Freedom Debt Relief help me with paying off all these Bills. Thanks once again.
Thank you for your review, Kim! Congratulations on your progress in paying off your settlements. You're now a step closer to a debt-free future, and we are excited to be a part of your success! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 18, 2019
It's been 4 months since we started the program so far and I just got my first settlement. We are over the moon happy to be moving in the right direction of being debt free. Thanks for all your hard work!
Hi Trisha, thank you for sharing your excitement about your first settlement! We hope that you are pleased with your program savings, and we look forward to your progress. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
Settlements not that great. Their charge higher than I was told a lot higher.
Thank you for your review, Jackie. The estimated program length for most of our clients is 48 months. We understand the process may seem slow, but it is much faster than paying off the accounts on your own for the full balances. We hope that you are satisfied with your remaining settlements. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
It is very nice to feel that I have someone in my corner for once!!! Representatives are there when you need them and are very helpful!! Time and effort, highly appreciated! Recommend anyone use this to fix their financial situation!!!
Thank you for your review, Paul. The program is a team effort, and we are excited to work with you! Thank you for your dedication, and we know that you will reach your financial goal! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 18, 2019
I use Credit Karma to keep track of my credit scores, and I saw Freedom Debt Relief ad on there. I needed to consolidate some bills, so I reached out. I called and talked to them, and they seemed to be the best fit. They negotiate all with my creditors, and I am very pleased with the service and the program that they have me set up on. The payment plan was a fit for me. Once I sent in all the information on the ones I would like for them to handle, they came back and let me know what it would cost and if it would work. It was going to be every two weeks, which would pull it off. And I said, “Could we do it twice a month or on certain days,” and they worked with me on that. I pay twice a month and it is one set price, so it all worked out. I also loved my consultant. She seemed very knowledgeable about the whole program and she was very helpful. Overall, working with them has made it a lot easier in that I have a little extra a month to live on.
Thank you for sharing your feedback with us, Ms. Riggle. We'd also like to take this time to congratulate you on the excellent work you've done in our program! You are well on your way to a debt-free future. It has been our pleasure supporting you on this journey. Keep in mind you can monitor your progression by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to reach your financial goals!
Reviewed Dec. 18, 2019
The consultants are doing a good job and everything is fine. Most of the time, I just look at everything in what they are sending me because I trust the company to deduct the amount and everything else. They do a deal for me. I’m glad for Freedom Debt Relief to be working and helping a lot of people that need some help. I wish them a happy new year and that God bless them and all the employees for the effort that they do. It’s a great company. Thanks a lot.
Reviewed Dec. 17, 2019
As a new customer/client I must say that I am impressed with the thorough communication and explanation of what to expect from Freedom Debt Relief. Very courteous staff and I look forward to sharing more as I work towards debt relief.
Our team values your feedback, Ron. We are glad to set you up for success in our program. Please contact us when you need assistance, and our knowledgeable Client services team would be happy to speak with you. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 17, 2019
Thanks to Greenlink a weight has been taken off me. I'm so much calmer now. I can't thank you enough! Kodak did call me today to offer me another debt reduction program and I told them I was already with you. They were happy to hear it. Thanks again for everything.
Hello, Carol, thank you for your review. We are glad that Greenlink directed you to our company's debt relief program, and that you are satisfied with our service! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 17, 2019
Very easy to work with. Great help in our time of need. The online use is simple and readily available. This program has been very easy to navigate through online and or the telephone. I would recommend this company to my friends and family.
Hi Christina! We are glad that our program has been simple to follow, and that you are utilizing the Client Dashboard helpful. We appreciate you recommending our company to friends and family! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 17, 2019
I was apprehensive about going this route but knew that I really needed help. I am so thankful that I found your company. I would definitely recommend you to my friends. I sleep comfortably at night. I recently spoke to my brother and told him how satisfied I was. I had consulted him before I made the agreement.
Hi, Ernestina, we are so pleased that you chose to work with our company to resolve your accounts. Also, we commend you for consulting with your family member before enrolling in our program. It's great to hear that you now have a sense of ease about your financial situation. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 17, 2019
I've only just begun resolving my debt but as of right now I am very happy with Freedom Debt Relief. The people on the phone are very friendly and helpful. They always take the time to explain things to me and answer all my questions.
Hello, Kathy, our team is glad that the program is going so well for you! We appreciate you calling in whenever you have questions or need updates on your accounts. Please feel free to visit your Client Dashboard at www.fdrclient.com to stay involved with your progress. We wish you the very best! Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 17, 2019
Updated on 08/03/2021: The support agents are very kind and helpful. Communication is clear, direct, and timely. Out of 4, I have 1 more settlement to achieve! Joining the program was the best decision I’ve made. Working with FDR really alleviates my financial stress.
Original Review: FDR is consistently responsive and informative when it comes to my case. I frequently use the internet chat option and I always get thorough answers to my questions. Overall it has been a seamless process with great resolutions to my debt issues. I am halfway through my program with 2 more settlements to resolve, but I am confident that FDR will reach an optimal result. Thank you again Freedom Debt Relief!
K Roberts, Thank you for sharing your experience in our program. We are glad that you are utilizing our online chat feature to communicate with us. We are pleased that you are satisfied with your results, and have confidence in our ability to negotiate your debt. Feel free to contact our client services department or visit your Client Dashboard at www.fdrclient.com anytime you need assistance. Thank you for being a valued client of Freedom Debt Relief!
Updated review: June 15, 2022
I started this program approximately 3 years ago. My last creditor was just resolved! My credit score took a big hit, but now I’m in the mid 600s. Program is easy to follow with great customer support. Thank you FDR!
Original Review: Dec. 17, 2019
I have been struggling to crawl out of credit card debt for over 10 years. I reached out to Freedom Debt Relief for other reasons and ended up on a debt relief program. It was scary at first, but when my first settlement came through, I was ecstatic! What a great feeling to be on the road to debt free. I highly recommend this program to anyone looking to get out of debt. The people that work with you are knowledgeable, understanding, empathetic, compassionate, kind and just fantastic folks.
Excellent! Thank you for your dedication to resolve your debt through our program, Marie.
Reviewed Dec. 17, 2019
Freedom Debt Relief just reduced one of our first creditors down $10000! We are beginning to see the end of the tunnel. They are professional, friendly and answer any of our questions promptly. We highly recommend them. It’s been such a difficult year 3 yrs for us with so many surgeries and illnesses that we needed this help desperately to get out of this debt that couldn’t be helped. We are looking forward to the next reduction and then eventually freedom!!!!
Hello, Jannette, we share in your excitement about your excellent program savings! Our professionals are glad that we have been able to provide you with financial relief, and we will do our best to resolve your remaining accounts as soon as possible. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 17, 2019
I have been in the program 6 months FDR has negotiated. 1 of my debts already this program has allowed me to get caught up when my house payments, giving me peace of mind and able to keep up with other needed expenses.
Hello, Lillian, thank you for sharing your feedback. It's great to hear that your affordable program deposit has allowed you to get caught up with your mortgage and that you have received your first settlement. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 17, 2019
Fairly new to the program so I have a somewhat limited opinion. I do find all the different company names and emails/correspondence I receive overwhelming. I am sure as the program progresses I will find it easier to keep it all straight in my mind! Was pleased at how quickly the first settlement happened and look forward to the next one.
Thank you for your review, Lorraine. Congratulations on your first settlement! You're off to a great start, and our team looks forward to resolving all of your enrolled accounts. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 17, 2019
I am so pleased to have found Freedom Debt Relief. They are in process of helping me get out of debt. Thank you so much. I really don't know what I would have done with out them. Every one has been helpful and kind and very pleasant.
Judy, our team is glad to hear how helpful you have found our service to be in resolving your debt. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 17, 2019
I like their policies better when I was reading up on different ones. The program, which I'm at least half way, was good. They helped me get out of debt faster. They were awesome, very thorough with everything and very attentive. They also worked with a date I could make the payments and they were within how much I could afford.
Thank you for sharing your experiences with us, Edward. We are glad to hear how pleased you are with our services! It is an absolute pleasure providing a service that gives you peace of mind. We encourage you to reach out to our Client Services team any time you have questions about your account. Thank you for being the best part of Freedom Debt Relief!
Reviewed Dec. 16, 2019
I was very impressed the way Sarah thoroughly explained to me the process of enrolling in this program, including expectations and outcomes, very professional, and helpful. She also discussed the legal help available for us (lawyers). Denise also had been wonderful, knowledgeable and patient with me as she helped me in setting the app in my phone as we went over my accounts one by one, this company is truly a blessing to millions of Americans who have been struggling with debt problems. More power FDR!
Hello, Marian, we value your feedback about our company. Thank you for your dedication to your debt-relief program. We know that managing finances and handling debt is not easy, but we hope that our service has made your experience more positive. We look forward to your Graduation Path! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 16, 2019
Freedom Debt Relief has helped me to set a goal on paying my debt. They explained the program that would help me. They are always available to answer any questions I may have and they are always respectful and understanding when talking with me. I would highly recommend them to my friends and anyone drowning in debt and looking for help.
Thank you for sharing your experience, Eyvonne. We are glad that you fully understand how our program works, and that our client services specialists have been attentive to your needs when you call in. Thank you for recommending our company to others in need of debt-resolution. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 16, 2019
Updated on 09/23/2020: We had a lot of unsecured debt and were drowning when I contacted Freedom Debt Relief. It's taking time and persistence but we now are getting our settlements and improving our credit score. Still really strapped while trying to get all the debt paid off but will be done in 4 years. Very helpful!
Original Review: They have been great to work with. I'm really impressed with the communication and quickness with which they got my first settlement. Can't wait to get all of these credit cards cleaned up with their assistance and be able to move on with my life.
Greetings, Sara! Communication is important, especially when dealing with finances. We are glad that our phone, email, and text messages are effective, and that you are involved in your progress. We share in your excitement for a debt-free future, and we are here to walk beside you each step along the way! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 16, 2019
Very professional and straightforward, made me feel confident in results, and future plans with FDR. Precise understanding and performance to request, complete within a single call. Excellent understanding of situation and acceptable solutions, and solved the telephone call in one fell swoop.
Thank you for your kind feedback, Phillip. Our team is more than happy to assist you, and we will continue to provide efficient service. Keep up the great work and you'll be debt-free before you know it! Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 16, 2019
My entire experience with Freedom has been nothing but fantastic. Everyone I’ve spoke to has always been helpful and friendly. Easy to contact, understand, and customer service was great. I will definitely recommend them to friends and family. Thank you.
Hello, Matthew, we appreciate your review. Our team is glad you are confident in our ability to negotiate for excellent savings! Thank you for recommending our company to friends and family. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 16, 2019
It is difficult to remember you must build up your account before any debts can be paid. BUT, when the payoffs start taking place it is very exciting. It was like a weight had been lifted. I wanted to celebrate!
Hello, Vanessa, thank you for sharing your excitement about your accounts being paid off! As you mentioned, it does take a few months of waiting as your funds build until you receive a settlement. Thank you for being patient during the beginning stages of your program, and we hope that you are pleased with your savings thus far! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 16, 2019
So the lady that helped me helped a lot. She was super friendly (on my last call) BUT, everyone else I have talked to have honestly been really snobby towards me and angered me. Also the fact that I've paid you guys enough to settle my debt with one of the accounts but you guys let them garnish my checks and then also took money from me leaving me with $50 to pay rent, buy groceries, buy insurance, etc. has been insanely heart breaking. I make enough that I shouldnt be broke on payday.
Hello, Steven, our team appreciates your feedback. We are sorry to hear about your concerns, and we would like the opportunity to speak with you further to make sure we are improving service moving forward. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 16, 2019
I am doing ok so far. I will update if I am having a problem but now everything looks good as long as you are team with me and I'll be fine. Also as long as I'm paying and depositing on time of my due date. Thank you.
Reviewed Dec. 16, 2019
Freedom Debt Relief was referred to my by someone and everything has been good. If I call and have a question, they give me a response in a timely manner. They have arranged any type of payoff that they could at the time, so everything seems to be positive so far. They stayed within the budget for the payment plan, and they set it at a reasonable amount.
Reviewed Dec. 15, 2019
They do not proactively settle accts. They wait for the creditor to contact them. They charge a monthly maintenance fee. Your balances continue to accrue fees until settlement. Their percentage for settling each acct is a separate charge. They arrange payments rather than lump sum to pay each acct. Refer to BBB website. If you sign up with them go through the legal jargon rather than letting them rush you through the process.
Hello Bill, thank you for your review. We negotiate accounts based on the amount of funding available and the length of delinquency. Creditors are only willing to settle once the account has been delinquent and they see that you are in financial hardship. The settlement fee and bank fees are all listed in the Debt Resolution Agreement, so we do our best to make sure this information is understood when clients enroll. We are sorry if you feel like the details could have been explained more clearly. One of our specialists will reach out to you shortly to discuss your concerns. Thank you.
Reviewed Dec. 15, 2019
The person I spoke with was extremely knowledgeable about the Loan Consolidation procedure offered by FDR's sister company. I explained my reasoning for wanting to halt the process, and the agent thoroughly explained why people took the loan, and why it was good for them. He sent the loan group a cancel email, and assured me it was done, that no further action need be done by me. FDR once again showed me ya'll are a professional company doing business "the right way".
Thank you for sharing your experience, Timothy! We are glad to have options to provide you with, and we know that whether you chose to accept a loan or not, you are still making progress towards paying off your accounts. We are pleased that you're satisfied with our service. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 15, 2019
My contact with the latest FDR agent was very helpful and understanding of the needs and wants of why I called for assistance. Thank you so very much for all you have done for me since I started with this fine establishment.
Thank you for your feedback, Ernest. We are pleased to hear about your positive interaction with our client services team, and that you are confident in our ability to negotiate your accounts. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2019
The lady who helped me was patient, efficient and friendly. She explained which accounts are settled and the balance owed on the remaining accounts. She also told me how many payments were made on closed accounts and how many it would take for each bill to be paid off and the total remaining payments timeframe.
Thank you for sharing your experience, Sandra. Our client services specialists are happy to take the time to walk you through the negotiations process and educate you along your debt-relief journey. We are glad that you're making progress towards being debt-free! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 15, 2019
Dealing with debts is not an easy task and it can be very exhausting experience, but I believe that once I have faced my finances and made an important step toward eliminating my debts, my life will begin to improve. Thanks much to Freedom Debt Relief for helping me and got me started to stay on track as I pay my debts the better and cheaper way.
Thank you for your feedback, Elizabeth. Thank you for your positive mindset, and for trusting our professional negotiators to settle your accounts. We are glad that you have experienced financial relief in our program. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 15, 2019
Customer service people have been really helpful over the phone. Thanks for letting me qualify for this program. The welcome package came and was very helpful. I enjoy the updated emails and text messages that come a couple of times a week!
Hello, Mary, we appreciate your feedback. Thank you for being committed to your program, and please let us know how we can continue to provide you with the best experience. We are glad you find out text and email communications so helpful. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2019
Everything was as they said it would be. I finished quicker than they thought I was going to. I was totally happy and impressed, and I would recommend it to anybody. I called a couple of times, and the consultants were right on it.
Thank you for sharing your feedback with us today, Nancy. We're thrilled to hear how pleased you are with our services. Making sure we set the proper expectations for our clients is a top priority! Please let us know how we can continue supporting every step of your debt-free journey. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2019
I looked, researched, asked questions, and then decided to go with Freedom Debt Relief. Everything about the debt consultant has been awesome, and I’m satisfied with the payment plan. Thumbs up.
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- PO Box 2330
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85002-2330
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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