Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- Can help settle a variety of unsecured debts
- No fees until settlement reached
- Can cancel at any time without penalty
- Debt settlement can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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Our review standards
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- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
A link has directed you to this review. Its location on this page may change next time you visit.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed Dec. 19, 2019
I am very happy and honestly extremely impressed with the excellent customer service from all entities and the extended legal services with the affiliated National Litigation Group. All concerns and issues have been addressed in real time. I am beyond grateful and appreciative and impressed with the attention and urgency they address ALL issues!!! Freedom Debt Relief has been nothing but professional and exactly what I needed to reduce the stress and anxiety I have felt for years.
Hi, Kim, thank you for your comments. We are pleased to bring you an overall positive experience, and we will continue to work on your accounts as soon as possible. We are glad to hear that NLLG was able to assist you with your legal status account as well. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 19, 2019
Support Representatives had helped me and clearly explain what I called for. They are friendly and doesn’t rush everything to get off the phone. They have amazing personality and respectful even they have all information about my debts, they are still nice and very willing to answer all my questions to help me come and take away my fears. I appreciate FDR, great support representatives.
Hello, Winnie, thank you for your kind words about our team members. We do our best to provide authentic service when you call in for assistance. Thank you for being committed to your program deposits. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 19, 2019
Freedom Debt Relief is a God sent to me. FDR has handled my debts very well. They are the best that I know. I will recommend FDR to all my friends. Their information is on point and help you to walk thru all steps that you need. I am very happy with FDR, although I have more and more to go, I am well pleased.
Your feedback is appreciated, Mary. We're glad that our program is on point and that you are satisfied enough to recommend friends and family. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 19, 2019
It is good Freedom Debt Relief is looking out for me in the time of need. They explained my situation and how to resolve any issues from the merchants. Can’t wait to these credit debts behind me thanks to Freedom Debt Relief.
Hi, Charles, our team here at Freedom appreciates your review. Please let us know if you ever need assistance and we are here for you! Your Client Dashboard at www.fdrclient.com is also a great tool to stay informed on your account progress.
Reviewed Dec. 19, 2019
Trying to figure out how to resolve your Credit Card debt can be a tough decision, until I reviewed and found Freedom Debt Relief. Currently working on our 3rd resolution... I'd recommend Freedom Debt Relief to all my friends. Credit Card debt can feel pretty scary, but FDR eases your concerns!
Thank you for your review, Scott. We are glad that our program was your chosen option to resolve your debt with affordable monthly payments. Congratulations on the accounts that you have paid off thus far! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 19, 2019
I would highly recommend Freedom Debt Relief to anyone looking to clean up their debt. Great customer service and dedication. I no longer get calls from creditors or collection companies. I sleep much better at night and my stress is gone.
Deborah, we value your feedback. It is important to us that our clients are satisfied with our service and results of the program. We are glad we have provided you with financial relief. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 19, 2019
I use to struggle so much with paying off my debt and they have helped me so much, they are very informative and very helpful. Within a few months to a year my debt has been pretty much all paid off and my credit score has been going back up pretty quick. They are people I would always recommend to friends and family!!
Thank you, Vanessa, for the amazing feedback! We're glad to hear you are so pleased with our program. The greatest reward is hearing how you've benefited from our services. We encourage you to reach out to our Client Services team anytime you have questions regarding your account. You can also chat with us live from your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed Dec. 19, 2019
I'm back to having fun with the friends and family not to be worried about creditors no more! Freedom Debt Relief videos on their website is very helpful in resolving a lot of questions! If you are not able to reach out to the their website, their staff is there 24/7 for your question and just a peace of mind! So I say to get back on track Freedom Debt Relief has work for me!
Hi, Wade, we are glad that our program has allowed you to enjoy life to its fullest and have more financial relief. Thank you for watching the videos on our website, and for being dedicated to paying off your accounts. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 19, 2019
Good company. A few surprises, but nothing painful. Service very good. My peace of mind is well worth the the terms of the contract. I take full responsibility for my debt problems and this was the best results for my creditors.
Hello, Crystal, thank you for your honest feedback. We are glad that you chose debt-settlement to do the right thing and pay off your creditors. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 19, 2019
I appreciate how hard they have worked to get me back on my feet! I was in a bad place and now I can see a light at the end of the tunnel. It is nice to know that I’m on my way to being debt-free! Thank you!
Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 19, 2019
I didn't know where to go. I called Freedom Debt Relief and they were so easily spoken to. They were concerned about my problems and I just stuck with them. They had all the right answers for all the right questions that I was asking. It ain't moving as fast as I was hoping, but it's working out great and just right. I'm really happy with the way it's going. Everybody is polite every time I call and ask anything. Everybody just seems to be happy. I told my son, who's having some problems, to call them too.
Thank you for sharing your feedback with us today, Mr. Matarazzo. We are so thrilled to hear how pleased you've been with our services. Yes, our process does take time and we absolutely appreciate your patience! However, if you ever have questions about your Graduation Path, always feel free to contact our Client Services team at (800) 655-6303 or via email at support@freedomdebtrelief.com. Don't forget, you can also chat with us live from your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Dec. 18, 2019
I was very pleased with Jason **.. He explained everything to me so I understood it clearly. I would most definitely recommend it to anyone who needs help getting their credit turned around. Thank you again for all of your help.
Hi, Twyla, thank you for recommending our program to others who may need debt-relief. It's great to know that Jason was so helpful during your enrollment and you felt comfortable joining our program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 18, 2019
I have not had a problem. I always have the first choice if I like the creditors' terms. My payment has never increased. CSRs have always been polite and able to answer my questions. Very satisfied and would recommend a friend.
Hello, Diane, Thank you for sharing your experience in our program. The set payments make it simple to remain consistent so funds are available to pay off your settlements. We are glad you find our service so genuinely helpful. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
Freedom Debt Relief has been a Godsend. The people are fantastic, they are kind, and patience with you, answering all your question and giving you reassurance that everything is under control. They have settled several of my accounts within the first year of being with them. Thank you, thank you, Freedom Debt Relief.
Greetings, Judy! Thank you for your positive words about our specialists here at Freedom. It is our pleasure to provide prompt service when you call in. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
Molly is terrific to work with. I feel she really has my best interest at heart. She went out of her way today to reach me so that I could approve my final account. She was s excited su was that she got the fast settlement done.
Thank you for your kind words about our Debt Consultant, Sherry! We are glad that Molly went above and beyond to provide you with such a positive experience. Congratulations on your settlements! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
The site is set up so that you can track your progress very easily. The customer service was great and everything went well. My husband and I have been debt-free for six months and the relief is truly palpable. Thank you Freedom Debt Relief!
Hello, Kelly, we appreciate your review of our company. Congratulations to both of your for resolving your debt! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 18, 2019
My experience with Freedom Debt Relief has been great and I especially love how they keep you updated when they’re working or finishing on one your debts and also you can keep up with all your debts on the dashboard.
We are pleased to bring you debt-relief, Bryant! Thank you for logging into your Client Dashboard to view your account progress. We are glad that you find our service to be so helpful, and we wish you the very best! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
It would be nice to know which accounts are finished and which will be done in 2020. All I see on my account page, are accounts in progress But I cannot put a name to their account numbers. I have no idea which credit card or bank is finished or partially finished. And what accounts are still open. The Clients Dashboard tells me squat. Just how much is left on accounts.
Thank you for sharing your concerns with us today, Lukas. We rely on the Client Dashboard to inform clients where they are on their various Graduation Paths. However, understanding the information being presented is vital to your program. We would like an opportunity to further explain the Client Dashboard and how you can use it to stay informed about your program. One of our team specialists will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Dec. 18, 2019
I'm very happy with my settlements. I've had great service from Freedom Debt Relief. Thank you for helping me. My advisor has been very patient with me in explaining how the settlements work and what I need to do when I get a settlement.
Hi, Linda, thank you for your feedback. We are glad that your Debt Consultant was so helpful in explaining how the settlement program works. Thank you for your dedication to your financial goals. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
I was in a real situations. Didn't know what I was going to do. Years ago I dealt with a company like this and they helped. Well I didn't again, lost my job, husband on disability and no money to pay all my bills, I seen their ad and called. Well the rest is history. They have helped me a great deal. Almost paid off.
Thank you for your feedback, Pam. We understand how life challenges can lead to financial hardship. Our team is glad that contacted us for professional assistance in resolving your accounts. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 18, 2019
The Freedom Debt counselors were professional and helpful with questions. Progress being made! Concerns were addressed timely and first settlement was made and accumulated account monthly payments began! Two other accounts being addressed in the next 100 days. Look forward to having all of debt settlement addressed and paying on all accounts regularly! Kept adequate funds in debt program to complete program!
Thank you for your feedback, Jerome. We are glad that your accounts are being resolved, and that we addressed your concerns effectively. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
I love the affordable payments and the customer service representatives are nice and friendly. Also the man I originally spoke to who lives in Arizona was wonderful. I am very grateful to have someone to help me to get out of debt!
Hi, Patricia, we are glad that your deposit is affordable and allows you to manage your finances with more ease. It sounds like your Debt Consultant was really helpful, and we are glad that you are satisfied. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
FDR was a way to pay off debt. If you follow the program and make the payments they will work with you and get you out of debt. It was not an overnight relief, but it works and now my creditors are paid. YES!
Hi, Kimberly, we value your feedback. Thank you for trusting the settlement process, and being dedicated to your program. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
FDR helped me at a time when no one else would. Outstanding customer service at every point along the way. This organization is dedicated to helping people get their lives back on track. I would recommend this organization to everyone struggling with credit card debt. I’m sincerely very grateful!
Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
I think at this time if I knew what I do now about this program I would've just filed bankruptcy and taken my lumps. If you don't owe a lot this might be great for some, but if you have multiple creditors or a large amount research other options as this gets EXPENSIVE!!! I have almost doubled my original payments and I need to add MORE money to my account to cover settlement fees. Take the time to look at all of your options if you are looking at getting out of debt before signing up. Read ALL of the information!! I was emotional at the time of signing up with this program (just went through a divorce) and think I jumped into the fire. Remember no one does anything for free.
Reviewed Dec. 18, 2019
I have been with this program for about a year and a half and I do not recommend it. Their fees are too high and when you sign up they suggest to pay $12 a month to have a litigation group (NLLG) handle accounts that go into a lawsuit. What is asinine is that even though FDR fails to negotiate a settlement with accounts that are with a creditor’s Attorney, they still collect their astronomical settlement fee even though NLLG (which I am paying for) settles it. What they do is just let the accounts that fall with a creditors attorney just sit there knowing that once they sue, NLLG will handle it and FDR will still collect a settlement fee. I am going to speak to an attorney to go over other options and may just pull the plug on this program. Waste of money and realistically you can probably negotiate with creditors yourself and at least you will not charge yourself crazy fees. But, I am pretty sure they will not publish this because it is true.
Danilo, we are sorry to hear about your experience with our program. We understand the frustration that is caused when a creditor chooses the option of litigation to collect on a balance. We would love to address your concerns. One of our skilled team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 18, 2019
Just bad service. Unwilling to work with you during a hard time. Needed to change my payment date this month and they refused to budge even though it it was by just 3 days. Will not get my recommendation. It’s just sad since they started out well but now I haven’t no reason to not believe the other things said about this service.
John, we empathize with your frustrations, and we would love to discuss this matter with you more in-depth. A member of our team will be reaching out to you shortly to address your concerns. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
They are good people to have working for you to get you out of debt. They help me a lot to get out of debt. I feel much better knowing that I have no debt and I would tell everyone that Freedom Debt Relief is good hard working people to have on your side.
Hi, Tammie, our team is glad that you chose to allow us to negotiate your debt, and that you are pleased with our quality of service. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
Always available to assist me with my questions. They display a ton of patience and always willing to help the clients. The website is accurate and informs us of payments and any other updates required to remove the debt. I highly recommend this program for those who want to eliminate debt they cannot dissolve.
Hi, William, thank you for sharing your feedback. It is our pleasure to be patient and thoroughly answer your questions. Thank you for using your Client Dashboard to stay engaged with your program. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
They have been very good about answering any questions that I have had and set my mind at ease. So far this agreement between us has gone pretty smooth. I'm still trying to understand the fees that are recorded, maybe a little higher than I thought but do think FDR are following their agreement they made with me.
Hi, Vickie, we appreciate your feedback. The fee is a fixed percentage and remains the same for each settlement. We encourage you to call us so one of our specialists can explain in more detail for your understanding. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 18, 2019
I received letters in the mail for legal representation and I quickly emailed them to the support team at FDR. The support team got back to me next day and they informed me that if I subscribed for legal service from FDR, I will be taken care of! That seriously gave me peace of mind!
Thank you for your feedback, Wally. We are glad that you subscribed to NLLG for legal representation since you ended up needing the attorney representation. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
Wonderful organization to work with! The support and assistance they provide makes us wish we had applied years ago! Wish we hadn’t waited so long! The program is easy to follow and as each month passes we are closer to being debt free. The customer support staff are wonderful and do invested in your debt relief program. You are never alone with the Freedom Debt Relief program!
Reviewed Dec. 18, 2019
I received note of my first settlement with Avant. Thank you for helping keep me on track! My add causes me to often get behind on my bills and recently my mother was diagnosed with cancer, as a result I have missed a lot of work without pay. Knowing that I have Freedom looking out for my debt makes me feel more relaxed.
Jamie
Hello, Jamie, we are so glad that our program has been helping you manage your finances and move forward towards paying off your debt. We are sorry to hear about your mother's health and we hope that she gets well. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Original Review: Dec. 18, 2019
Updated on 06/22/2021: I joined in 2018 & have been very pleased, Freedom Debt Relief keeps in contact with me & has taken care of any concerns I have had. I do feel it takes too long to get a debt resolved, although it's a slow process, my debt is coming down.
Original Review: I'm a year into the program and although things are moving a lot slower than I had anticipated, every time I have a concern or receive a letter from a creditor (and the letters have stopped except for 1) I call or email and always get an answer, and what I'm told becomes a reality. I had never been late on a payment and this has put my anxiety on the highest level, but things seem to be working out as I have been told it would, so I am very pleased with FDR so far.
Hello, Rhonda, our team appreciates your feedback. We understand how it may be an uncomfortable feeling to stop making payments to your credit companies. However, we thank you for trusting out process to negotiate excellent settlements on your accounts. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
It is good that my credit card debt is being resolved, but I don’t remember any one telling me that your charges were going up be $5,500. Everyone I have talked to has been courteous and nice. Wish charges had been fully explained to me.
Hello, Margaret, we are glad that your accounts are getting resolved and our team is pleased to assist. The settlement fee percent was explained by the Debt Consultant before you decided to enroll. We are sorry that you feel this information could have been communicated better. You're making excellent progress on your Graduation Path! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 18, 2019
Customer service and advisor are awesome. They're always there and in constant contact with me. They're extremely helpful and kind. I would recommend Freedom Debt Relief any of my friends and family. This has been such a wonderful and stress free experience.
Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
Helped me to understand the program and how it would work for me. No pressure, just understanding about my situation. Worked out the best solution that was the best for me and gave me time to assess what is involved. The agents are knowledgeable, sympathetic, and will work with you the whole way through. I highly recommend the program.
Hello, Janice, Thank you for posting your review. We are glad to hear that our genuine interactions and prompt service has made your experience so positive. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
From the time I called them about the program until present they were always on point. I would recommend them to anyone who has a financial problem. The staff is marvelous and I can't say too much more about them except try them for yourself.
Hello, David, we appreciate your comments. The Freedom family is glad that our program was the right fit for you, and we are excited to save you money and resolve your accounts so you can enjoy being debt-free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 18, 2019
They have help me knock down one of my Bills and now we are on to the next. I'm grateful that I took part in this opportunity to let Freedom Debt Relief help me with paying off all these Bills. Thanks once again.
Thank you for your review, Kim! Congratulations on your progress in paying off your settlements. You're now a step closer to a debt-free future, and we are excited to be a part of your success! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 18, 2019
It's been 4 months since we started the program so far and I just got my first settlement. We are over the moon happy to be moving in the right direction of being debt free. Thanks for all your hard work!
Hi Trisha, thank you for sharing your excitement about your first settlement! We hope that you are pleased with your program savings, and we look forward to your progress. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
Settlements not that great. Their charge higher than I was told a lot higher.
Thank you for your review, Jackie. The estimated program length for most of our clients is 48 months. We understand the process may seem slow, but it is much faster than paying off the accounts on your own for the full balances. We hope that you are satisfied with your remaining settlements. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 18, 2019
It is very nice to feel that I have someone in my corner for once!!! Representatives are there when you need them and are very helpful!! Time and effort, highly appreciated! Recommend anyone use this to fix their financial situation!!!
Thank you for your review, Paul. The program is a team effort, and we are excited to work with you! Thank you for your dedication, and we know that you will reach your financial goal! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 18, 2019
The consultants are doing a good job and everything is fine. Most of the time, I just look at everything in what they are sending me because I trust the company to deduct the amount and everything else. They do a deal for me. I’m glad for Freedom Debt Relief to be working and helping a lot of people that need some help. I wish them a happy new year and that God bless them and all the employees for the effort that they do. It’s a great company. Thanks a lot.
Reviewed Dec. 18, 2019
I use Credit Karma to keep track of my credit scores, and I saw Freedom Debt Relief ad on there. I needed to consolidate some bills, so I reached out. I called and talked to them, and they seemed to be the best fit. They negotiate all with my creditors, and I am very pleased with the service and the program that they have me set up on. The payment plan was a fit for me. Once I sent in all the information on the ones I would like for them to handle, they came back and let me know what it would cost and if it would work. It was going to be every two weeks, which would pull it off. And I said, “Could we do it twice a month or on certain days,” and they worked with me on that. I pay twice a month and it is one set price, so it all worked out. I also loved my consultant. She seemed very knowledgeable about the whole program and she was very helpful. Overall, working with them has made it a lot easier in that I have a little extra a month to live on.
Thank you for sharing your feedback with us, Ms. Riggle. We'd also like to take this time to congratulate you on the excellent work you've done in our program! You are well on your way to a debt-free future. It has been our pleasure supporting you on this journey. Keep in mind you can monitor your progression by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to reach your financial goals!
Reviewed Dec. 17, 2019
As a new customer/client I must say that I am impressed with the thorough communication and explanation of what to expect from Freedom Debt Relief. Very courteous staff and I look forward to sharing more as I work towards debt relief.
Our team values your feedback, Ron. We are glad to set you up for success in our program. Please contact us when you need assistance, and our knowledgeable Client services team would be happy to speak with you. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 17, 2019
Thanks to Greenlink a weight has been taken off me. I'm so much calmer now. I can't thank you enough! Kodak did call me today to offer me another debt reduction program and I told them I was already with you. They were happy to hear it. Thanks again for everything.
Hello, Carol, thank you for your review. We are glad that Greenlink directed you to our company's debt relief program, and that you are satisfied with our service! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 17, 2019
Very easy to work with. Great help in our time of need. The online use is simple and readily available. This program has been very easy to navigate through online and or the telephone. I would recommend this company to my friends and family.
Hi Christina! We are glad that our program has been simple to follow, and that you are utilizing the Client Dashboard helpful. We appreciate you recommending our company to friends and family! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 17, 2019
I was apprehensive about going this route but knew that I really needed help. I am so thankful that I found your company. I would definitely recommend you to my friends. I sleep comfortably at night. I recently spoke to my brother and told him how satisfied I was. I had consulted him before I made the agreement.
Hi, Ernestina, we are so pleased that you chose to work with our company to resolve your accounts. Also, we commend you for consulting with your family member before enrolling in our program. It's great to hear that you now have a sense of ease about your financial situation. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 17, 2019
I've only just begun resolving my debt but as of right now I am very happy with Freedom Debt Relief. The people on the phone are very friendly and helpful. They always take the time to explain things to me and answer all my questions.
Hello, Kathy, our team is glad that the program is going so well for you! We appreciate you calling in whenever you have questions or need updates on your accounts. Please feel free to visit your Client Dashboard at www.fdrclient.com to stay involved with your progress. We wish you the very best! Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 17, 2019
Updated on 08/03/2021: The support agents are very kind and helpful. Communication is clear, direct, and timely. Out of 4, I have 1 more settlement to achieve! Joining the program was the best decision I’ve made. Working with FDR really alleviates my financial stress.
Original Review: FDR is consistently responsive and informative when it comes to my case. I frequently use the internet chat option and I always get thorough answers to my questions. Overall it has been a seamless process with great resolutions to my debt issues. I am halfway through my program with 2 more settlements to resolve, but I am confident that FDR will reach an optimal result. Thank you again Freedom Debt Relief!
K Roberts, Thank you for sharing your experience in our program. We are glad that you are utilizing our online chat feature to communicate with us. We are pleased that you are satisfied with your results, and have confidence in our ability to negotiate your debt. Feel free to contact our client services department or visit your Client Dashboard at www.fdrclient.com anytime you need assistance. Thank you for being a valued client of Freedom Debt Relief!
Updated review: June 15, 2022
I started this program approximately 3 years ago. My last creditor was just resolved! My credit score took a big hit, but now I’m in the mid 600s. Program is easy to follow with great customer support. Thank you FDR!
Original Review: Dec. 17, 2019
I have been struggling to crawl out of credit card debt for over 10 years. I reached out to Freedom Debt Relief for other reasons and ended up on a debt relief program. It was scary at first, but when my first settlement came through, I was ecstatic! What a great feeling to be on the road to debt free. I highly recommend this program to anyone looking to get out of debt. The people that work with you are knowledgeable, understanding, empathetic, compassionate, kind and just fantastic folks.
Excellent! Thank you for your dedication to resolve your debt through our program, Marie.
Reviewed Dec. 17, 2019
Freedom Debt Relief just reduced one of our first creditors down $10000! We are beginning to see the end of the tunnel. They are professional, friendly and answer any of our questions promptly. We highly recommend them. It’s been such a difficult year 3 yrs for us with so many surgeries and illnesses that we needed this help desperately to get out of this debt that couldn’t be helped. We are looking forward to the next reduction and then eventually freedom!!!!
Hello, Jannette, we share in your excitement about your excellent program savings! Our professionals are glad that we have been able to provide you with financial relief, and we will do our best to resolve your remaining accounts as soon as possible. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 17, 2019
I have been in the program 6 months FDR has negotiated. 1 of my debts already this program has allowed me to get caught up when my house payments, giving me peace of mind and able to keep up with other needed expenses.
Hello, Lillian, thank you for sharing your feedback. It's great to hear that your affordable program deposit has allowed you to get caught up with your mortgage and that you have received your first settlement. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 17, 2019
Fairly new to the program so I have a somewhat limited opinion. I do find all the different company names and emails/correspondence I receive overwhelming. I am sure as the program progresses I will find it easier to keep it all straight in my mind! Was pleased at how quickly the first settlement happened and look forward to the next one.
Thank you for your review, Lorraine. Congratulations on your first settlement! You're off to a great start, and our team looks forward to resolving all of your enrolled accounts. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 17, 2019
I am so pleased to have found Freedom Debt Relief. They are in process of helping me get out of debt. Thank you so much. I really don't know what I would have done with out them. Every one has been helpful and kind and very pleasant.
Judy, our team is glad to hear how helpful you have found our service to be in resolving your debt. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 17, 2019
I like their policies better when I was reading up on different ones. The program, which I'm at least half way, was good. They helped me get out of debt faster. They were awesome, very thorough with everything and very attentive. They also worked with a date I could make the payments and they were within how much I could afford.
Thank you for sharing your experiences with us, Edward. We are glad to hear how pleased you are with our services! It is an absolute pleasure providing a service that gives you peace of mind. We encourage you to reach out to our Client Services team any time you have questions about your account. Thank you for being the best part of Freedom Debt Relief!
Reviewed Dec. 16, 2019
I was very impressed the way Sarah thoroughly explained to me the process of enrolling in this program, including expectations and outcomes, very professional, and helpful. She also discussed the legal help available for us (lawyers). Denise also had been wonderful, knowledgeable and patient with me as she helped me in setting the app in my phone as we went over my accounts one by one, this company is truly a blessing to millions of Americans who have been struggling with debt problems. More power FDR!
Hello, Marian, we value your feedback about our company. Thank you for your dedication to your debt-relief program. We know that managing finances and handling debt is not easy, but we hope that our service has made your experience more positive. We look forward to your Graduation Path! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 16, 2019
Freedom Debt Relief has helped me to set a goal on paying my debt. They explained the program that would help me. They are always available to answer any questions I may have and they are always respectful and understanding when talking with me. I would highly recommend them to my friends and anyone drowning in debt and looking for help.
Thank you for sharing your experience, Eyvonne. We are glad that you fully understand how our program works, and that our client services specialists have been attentive to your needs when you call in. Thank you for recommending our company to others in need of debt-resolution. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 16, 2019
Updated on 09/23/2020: We had a lot of unsecured debt and were drowning when I contacted Freedom Debt Relief. It's taking time and persistence but we now are getting our settlements and improving our credit score. Still really strapped while trying to get all the debt paid off but will be done in 4 years. Very helpful!
Original Review: They have been great to work with. I'm really impressed with the communication and quickness with which they got my first settlement. Can't wait to get all of these credit cards cleaned up with their assistance and be able to move on with my life.
Greetings, Sara! Communication is important, especially when dealing with finances. We are glad that our phone, email, and text messages are effective, and that you are involved in your progress. We share in your excitement for a debt-free future, and we are here to walk beside you each step along the way! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 16, 2019
Very professional and straightforward, made me feel confident in results, and future plans with FDR. Precise understanding and performance to request, complete within a single call. Excellent understanding of situation and acceptable solutions, and solved the telephone call in one fell swoop.
Thank you for your kind feedback, Phillip. Our team is more than happy to assist you, and we will continue to provide efficient service. Keep up the great work and you'll be debt-free before you know it! Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 16, 2019
My entire experience with Freedom has been nothing but fantastic. Everyone I’ve spoke to has always been helpful and friendly. Easy to contact, understand, and customer service was great. I will definitely recommend them to friends and family. Thank you.
Hello, Matthew, we appreciate your review. Our team is glad you are confident in our ability to negotiate for excellent savings! Thank you for recommending our company to friends and family. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 16, 2019
It is difficult to remember you must build up your account before any debts can be paid. BUT, when the payoffs start taking place it is very exciting. It was like a weight had been lifted. I wanted to celebrate!
Hello, Vanessa, thank you for sharing your excitement about your accounts being paid off! As you mentioned, it does take a few months of waiting as your funds build until you receive a settlement. Thank you for being patient during the beginning stages of your program, and we hope that you are pleased with your savings thus far! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 16, 2019
So the lady that helped me helped a lot. She was super friendly (on my last call) BUT, everyone else I have talked to have honestly been really snobby towards me and angered me. Also the fact that I've paid you guys enough to settle my debt with one of the accounts but you guys let them garnish my checks and then also took money from me leaving me with $50 to pay rent, buy groceries, buy insurance, etc. has been insanely heart breaking. I make enough that I shouldnt be broke on payday.
Hello, Steven, our team appreciates your feedback. We are sorry to hear about your concerns, and we would like the opportunity to speak with you further to make sure we are improving service moving forward. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 16, 2019
I am doing ok so far. I will update if I am having a problem but now everything looks good as long as you are team with me and I'll be fine. Also as long as I'm paying and depositing on time of my due date. Thank you.
Reviewed Dec. 16, 2019
Freedom Debt Relief was referred to my by someone and everything has been good. If I call and have a question, they give me a response in a timely manner. They have arranged any type of payoff that they could at the time, so everything seems to be positive so far. They stayed within the budget for the payment plan, and they set it at a reasonable amount.
Reviewed Dec. 15, 2019
They do not proactively settle accts. They wait for the creditor to contact them. They charge a monthly maintenance fee. Your balances continue to accrue fees until settlement. Their percentage for settling each acct is a separate charge. They arrange payments rather than lump sum to pay each acct. Refer to BBB website. If you sign up with them go through the legal jargon rather than letting them rush you through the process.
Hello Bill, thank you for your review. We negotiate accounts based on the amount of funding available and the length of delinquency. Creditors are only willing to settle once the account has been delinquent and they see that you are in financial hardship. The settlement fee and bank fees are all listed in the Debt Resolution Agreement, so we do our best to make sure this information is understood when clients enroll. We are sorry if you feel like the details could have been explained more clearly. One of our specialists will reach out to you shortly to discuss your concerns. Thank you.
Reviewed Dec. 15, 2019
The person I spoke with was extremely knowledgeable about the Loan Consolidation procedure offered by FDR's sister company. I explained my reasoning for wanting to halt the process, and the agent thoroughly explained why people took the loan, and why it was good for them. He sent the loan group a cancel email, and assured me it was done, that no further action need be done by me. FDR once again showed me ya'll are a professional company doing business "the right way".
Thank you for sharing your experience, Timothy! We are glad to have options to provide you with, and we know that whether you chose to accept a loan or not, you are still making progress towards paying off your accounts. We are pleased that you're satisfied with our service. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 15, 2019
My contact with the latest FDR agent was very helpful and understanding of the needs and wants of why I called for assistance. Thank you so very much for all you have done for me since I started with this fine establishment.
Thank you for your feedback, Ernest. We are pleased to hear about your positive interaction with our client services team, and that you are confident in our ability to negotiate your accounts. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2019
The lady who helped me was patient, efficient and friendly. She explained which accounts are settled and the balance owed on the remaining accounts. She also told me how many payments were made on closed accounts and how many it would take for each bill to be paid off and the total remaining payments timeframe.
Thank you for sharing your experience, Sandra. Our client services specialists are happy to take the time to walk you through the negotiations process and educate you along your debt-relief journey. We are glad that you're making progress towards being debt-free! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 15, 2019
Dealing with debts is not an easy task and it can be very exhausting experience, but I believe that once I have faced my finances and made an important step toward eliminating my debts, my life will begin to improve. Thanks much to Freedom Debt Relief for helping me and got me started to stay on track as I pay my debts the better and cheaper way.
Thank you for your feedback, Elizabeth. Thank you for your positive mindset, and for trusting our professional negotiators to settle your accounts. We are glad that you have experienced financial relief in our program. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 15, 2019
Customer service people have been really helpful over the phone. Thanks for letting me qualify for this program. The welcome package came and was very helpful. I enjoy the updated emails and text messages that come a couple of times a week!
Hello, Mary, we appreciate your feedback. Thank you for being committed to your program, and please let us know how we can continue to provide you with the best experience. We are glad you find out text and email communications so helpful. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2019
Everything was as they said it would be. I finished quicker than they thought I was going to. I was totally happy and impressed, and I would recommend it to anybody. I called a couple of times, and the consultants were right on it.
Thank you for sharing your feedback with us today, Nancy. We're thrilled to hear how pleased you are with our services. Making sure we set the proper expectations for our clients is a top priority! Please let us know how we can continue supporting every step of your debt-free journey. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2019
I looked, researched, asked questions, and then decided to go with Freedom Debt Relief. Everything about the debt consultant has been awesome, and I’m satisfied with the payment plan. Thumbs up.
Reviewed Dec. 14, 2019
When calling and letting know what needed help with they were very concerned and was very helpful and they have great customer service. I was very happy with the assistance I received and I do recommend them to always help you.
Hi, Chris, our team appreciates you taking the time to post a review. Our skilled team of specialists is efficient in handling a variety of questions or concerns, so we are glad to hear that you are satisfied with our prompt service. You are now one step closer to a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you ever need assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 14, 2019
I was very fortunate in getting Mr. Ted ** as a contact. He has been extremely helpful in explaining everything to me and relieving a great amount of stress in my life... After contacting the other debt relief companies, I am confident that I have made a sensible decision in selecting Freedom Debt Relief and look forward to a satisfactory resolution of my financial problems.
Greetings, Gillian, welcome to the debt-relief program. Our Debt Consultants understand our client's financial hardships. We are glad that Ted was able to address all of your questions, and we look forward to working together! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 14, 2019
MY experience, so far, has been very good. Jon ** has been particularly helpful, and quick to respond to any calls, and answer any questions. As far as the program itself, I haven't even made my first full deposit yet, so I really can't judge how satisfied I am overall.
Hi, Maggie, thank you for your review. We are glad that Jon was able to explain our program and answer your questions. As long as you consistently make your deposits, we will negotiate once enough funds are saved up in your Dedicated account. Thank you for your patience in the beginning stages of your debt-relief program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 14, 2019
It’s been good so far, no complaints. They have answered all my questions and they are starting negotiations on my debts right now and that’s good. I couldn’t be happier. They keep me informed on my settlements on my dashboard and I like that too.
Hello, David, thank you for sharing your experience. We are glad that you are utilizing your Client Dashboard to monitor your account progress. Our team is here to assist you throughout your debt-relief journey, so please feel free to contact us at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 14, 2019
I found Freedom Debt Relief online and their people were very nice. They were very willing to answer anything you had to say. However, there were a few things that happened in the experience that I was not aware of until I was in it. They say, "You don't pay anything until your debt's settled," and then they get a percentage. Whatever they settled for, they just got too much money as far as their commissions. They based it on how much they saved you. If they don't get a good result, then you don't save a whole lot of money, and they get a bigger commission. Let's say, your debt is 10,000 and they settled for 6,000, then they would say they saved you $4,000, so they get 30%. I thought the settlement included the commission.
They save you 30%, and then they tack on their commission charges, and then you're back to what you owed to start with. I thought, "Well, okay. I'm saving 50%." But, I don't really save 50%. They say, "We can save you 50% on your debt." Well, if they save you 50% of what you owe and then tack on 30% commission, you are just saving 20%.
And then they will say that some of the creditors they dealt with got a lawyer and so I needed to settle. I said, "Wait a minute. I thought I'm paying you $12 a month to be my lawyers to settle for what I felt was fair, not just to take what they offered because they get a lawyer. I thought I had a lawyer too." I never got to use that lawyer thing and it costed me $12 every time I made a payment. They did nothing for me. When I did ask them to do something, they said, "We can't fight them because they've already got lawyers." I said, "Well, I thought that's why you help me to get a lawyer." They didn't wanna do that. They said that I might not get the results I wanted.
I was very disappointed in some of the settlements that they had me take, and they said it was my choice. I felt like some of the stuff they said was a little misrepresented as far as actuality. I am still struggling because I'm paying $327 a month, and that is pretty much what I was paying in debt. But the difference is that it stopped the phone calls.
Once I got in the program, they told me to stop paying them. I, however, paid and paid and I was current on everything I owed. But the very fact that it was taking so much of my money every month to get them paid, I felt I was drowning. And in the sense, it helped me because they are getting their money, and I don't know what it is going to do in the long run because I'm not familiar with what could happen, except that they said that once I settled all that stuff and I went with consolidation, then I had to claim all the supposedly savings that they saved me on my income tax. That means I have to pay more money. So, it's a no-win situation. It was not exactly what I thought I was getting compared to what happened.
I got out of it and I went with Consolidation Plus. I'm just paying so much a month now trying to get over it. So, I ended up going from $200 and some a month to $300 and some a month, and I don't know how long I've been paying on that, probably over a year or so. It just wasn't all as they said it was gonna be, and I don't think I'd recommend people to go that way. It was too much of a hassle.
Thank you, Ms. Eversole, for voicing your concerns with us, today. We apologize if there was any confusion regarding our settlement fees. Yes, our settlement fees are not collected until the balance has been resolved. However, the fee is based on the enrolled balance amounts. We would like an opportunity to further explain how our fees are billed and collected. A team specialist will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Dec. 13, 2019
This is a new venture for me. I have made only 1 deposit so far, so no settlements have been made. I hope to see some progress wi/the next 60 days. My experience with everyone at Freedom has been positive thus far. I appreciate all their expertise and assistance regarding my debt relief.
Thank you for sharing your feedback, Shirley. We are pleased to bring you a professional and effective debt settlement service! We encourage you to visit your Client Dashboard at www.fdrclient.com, and if you have questions, our client services team would be more than happy to assist. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 13, 2019
Enjoying the progress you all making with my program. I'm glad I chose you all to get me out of debt. Keep up the good work because I may need you again in the future. Thanks for everything you all are doing.
Greetings, Elaine! We are glad that the program has been so helpful for your financial situation, and we look forward to resolving your remaining accounts as soon as possible. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 13, 2019
Since I started four weeks ago I couldn’t start my online account even after several calls. The FDR customer service representative don’t know how to solve the problem. When I tried to create my account a message pop up saying that I already have an account. When I try to request a pw reset a message pop up saying that there is no account associated with that email. What is the problem they say that sent an escalation request but nothing happens. I’m getting really mad with this because at the beginning you offered a lot of things but now I feel that you don’t care.
Jose
Hello, Jose, thank you for expressing your concern. We are sorry to hear that you've had difficulties accessing your Client Dashboard. We understand this may be frustrating, but we would still like the opportunity to assist you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 13, 2019
As soon as I contacted Freedom for help with my debt they contacted me and we agreed on a comfortable payment plan to pay off my debt; it went very smooth and no pressure from them. Very helpful and clear on their information; very good customer service and yes I would recommend to my friends and family if they should need this type of service. :)
Hello, Janelle, our team values your feedback. We are glad that your monthly deposit amount is manageable and you have found financial relief since joining our program. Thank you for recommending our company to others who may need assistance. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 13, 2019
Loving how you stay on top of negotiation. Not much time wasted before another e-mail would reach me stating another negotiation was approved. Thank you so much for what you have done and will continue to do for me. I will not hesitate to refer you to my friends and family.
Hi, Rosalind, thank you for sharing your experience with us. Congratulations on your settlements, and thank you for being committed to your financial goals! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 13, 2019
From the time I contacted Mr. ** the information was precise and presented in a very organized process that was easy to follow. Nevertheless, for someone like me, not well versed in this type of business, the lack of follow up by a human has gradually changed the feeling of relief to an unpleasant anxiety.
Hello Josef, thank you for your feedback. We are glad that you understand how the program works, and that you chose to work with us to resolve your accounts. It's important that you are up to date on your progress, so we would encourage you to contact our client services team at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 13, 2019
FDR has been great. They have great customer service who is there when you need them. They resolved many of my credit card debts in little to no time at all. They took away the stress of my growing accounts. I definitely recommend them.
Shannan, thank you kindly for your review. It is our job to communicate with your creditors on your behalf, so we are glad to provide you with relief. We share in your excitement for a debt-free future! We're glad that you're experiencing relief, and are saving money! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 13, 2019
Overwhelmed by credit card debt I turned to Freedom Debt Relief for assistance and months later I'm finally on my way to resolving my debt. It's hard to ask for help but once I did I started to feel emotionally better as things got resolved.
Hello, Linda, thank you for sharing your experience in our program. We are glad that you feel like a weight has been taken off of your shoulders, and that you're on the right path to resolve your debt. Congratulations on your progress! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 13, 2019
Everything seems to be going good. Every time l have a question you are there to help me. My debt is going down. I think I made a mistake not taking the loan to pay off my debt early. Thank for all the help.
Thank you for your feedback, Dave. We are glad that you are receiving efficient service in our debt-relief program. It sounds like our sister company Consolidation Plus may have pre-approved you for a loan and you decided to continue with the settlement program rather than accept the loan. Both options are effective in resolving your accounts, and we know you are on the path towards a bright financial future. Congratulations! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 13, 2019
Very easy to follow and comprehend. The easiest part this program is not paying the credit card company. I am hoping that you know what you are doing. This is very dangerous and risky. I worked very hard to get my credit to 750 only to see it go down to nothing and possibly go to prison.
Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 13, 2019
I have been very pleased with the service I have received from Freedom Debt Relief. Everyone was friendly, helpful, knowledgeable, they took time to explain everything and answer any questions I may have had. Contacting FDR was one of the best decision I have made.
Thank you for your review, Jean. Our team of professionals works hard to ensure that our client's needs are met, so we are glad that you're satisfied with our service. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 13, 2019
The Better Business Bureau rating of Freedom Debt Relief caught my attention. Their debt consultants, as well as the customer support that I've received from them, have been excellent. Any time I call with a question, they always have an answer, and it seems to be the correct answer. Overall, it is working out fine.
Reviewed Dec. 12, 2019
They talk you through the whole process. Step by step. If you have any questions they are there to answer them in a timely manner. I just started and they take the worry out of the whole process. I am glad I am doing this.
Thank you for sharing your experience, Richard. It is our pleasure to provide prompt service each time we speak with you. Thank you for putting your trust in our professionals to negotiate your debt. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 12, 2019
Well I was a skeptical at first but my representative did an awesome job explaining how they work for me and how I will be debt free in three years. He is so patient with me through the whole process.
Greetings, Pamela! We understand that you may have felt nervous at first. However, we are glad that your Debt Consultant explained the benefits of our program and that you feel confident in our ability to settle your accounts. We look forward to resolving your accounts so you can enjoy a debt-free life! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 12, 2019
Updated on 08/19/2020: FDR has been amazing in helping me get through this process. All debts have been cleared and I can get on with my life without this terrible cloud hanging over my head. Thank you again! I would gladly recommend this program to friends and family who need this program to get out of debt.
Original Review: I don't know where I would be or how I would be able to handle the stress of the debt load I have now. Without FDR, I wouldn't be sleeping (again). Instead I have a team of people working on my behalf and helping minimize the stressors of not meeting my financial obligations. This is not how I was raised and it's been torture trying to work through a solution until I found FDR! I would recommend this organization to anyone having similar difficulties. God Bless You for helping me and ultimately restoring my credit which has always been important to me. Just got caught up in "stuff"!
Thank you for your kind feedback, Janice! Our team is pleased that you have found financial relief, and we look forward to continuing to serve you along your Graduation Path! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 12, 2019
You’ll have helped me tremendously because I was just paying the minimum on my credit card and it never seem to lower my bills. You provide a good service and I wish you success now and in the future.
Eon
Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 12, 2019
I've only been in program for a few months and they have been working with my creditors diligently and I foresee this is a great start looking for more success. I feel that we will have a great return in the future.
Greetings, Yolanda, we value your feedback. Our team of professionals is more than happy to assist you, and we are glad that you are having a positive experience! We look forward to your next settlement! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 12, 2019
Freedom Debt Relief has been the best ever for getting My debt down... Always helpful staff and I recommend to anyone needing Debt help.. When anyone mentions needing help with Debt, I always let them know my experience.
Thank you for sharing your experience, Michael! We are excited that your accounts are being resolved with excellent savings! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 12, 2019
I'm really happy with this company, gave me stress less, no more worries, I get more rest, living my life day by day with happiness. Looking forward to support more for my two grandsons that we are traveling with their sports.
Thank you for your review, Barbara. We are glad that you are less stressed since enrolling in our program. Our team is here to support you through your journey! Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 12, 2019
Thanks, Robert has been great so far. We shall see if this is gonna work for me! Hopefully this makes everything better for me. I only had one other option and I didn't wanna go in that direction! Fingers crossed...
Hello, Stephen, we are glad that you decided to work with us towards your financial goals! Our team is here to assist you along your journey to a debt-free future! Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 12, 2019
I'm a new customer and so far I have done everything that they have ask me to do. Like removing my bills from auto-pay and giving them information to each that FDR ask me to do. Setting up a CFT account. What to expect during the negotiations and the time period for those. So far everything has been done like FDR and CFT has said they would do. The video from FDR was very good information.
Hello Caddie, thank you for your feedback about our program! We are pleased to make the process as simple and effective as possible. It's great to see your progress with paying off your creditors! Thank you for being committed to your financial goals! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Original Review: Dec. 12, 2019
Updated on 3/24/2020: As we entered into the settlements, which is now three out of four, we were confused. We found we were spending more than what we were putting in. My husband being the math-head went to work to see what was happening. He loves his math a and gets so excited. I got up at 7 in the morning and he and says to me, they nailed it. We still now have a few months before the first our first settlement reached its final payment. He went through 3 or 4 different scenarios and realized that even though we were losing on a monthly basis, by the time the first closed there was still enough money left and then the money going back into out payment, which by the way was our highest payment, they dedicated account would start increasing enough to really make this plan work. These folks are totally awesome at what they do. Thank you all so much.
Original Review: Freedom Debt relief has done everything they have said they would do up to this point. They have brought my payoff done and so far have saved me thousands of dollars in payments. I am very satisfied with the whole team. The debt relief team as well as the team of lawyers that are working with us. I would definitely recommend Freedom debt relief to anybody that is having trouble meeting their minimum payments on their cards.
Roxanne, thank you kindly for your review. It is our job to communicate with your creditors on your behalf, so we are glad to provide you with relief while saving you thousands of dollars. We share in your excitement for a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 12, 2019
They have helped Me Greatly get my life back in order after some tragic events. I could never thank them enough. They were kind and considerate and compassionate and did everything they could to get this resolved. They are thorough and always follow up to make sure I am in the best position Ever.
We appreciate your feedback, Pegge. We are so glad that you've had such a positive experience in our program, and that you feel relieved. We look forward to your Graduation Path! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 12, 2019
First Lady hung up on me. After I called back a guy answered. He was much more polite. I don’t remember her name but she was rude! This really isn’t the image I had of y’all. Other than that everybody else was nice and polite.
We are terribly sorry to hear, Mr. Martin, about the initial experience you had when contacting Client Services. We honestly cannot apologize enough for this. It is a relief, however, to know you did receive the service you deserved. Thank you for taking out the time to share your honest experiences with us and for choosing Freedom Debt Relief.
Reviewed Dec. 12, 2019
The program FDR offers is great. They are available to contact and answer all questions I have. My original contact person was fantastic and I am still in contact with him. They carefully walk you through the process and explain what everything on your dashboard. I recommend highly!
Thank you, Pamina! We appreciate you speaking so highly about your experiences with us. It's always a pleasure to address any questions or concerns that come up for you. Remember to log into your Client Dashboard at www.fdrclient.com to monitor the progress you make toward financial freedom. You can also chat with us live if you have any questions. Thank you for being the best part of Freedom Debt Relief!
Reviewed Dec. 12, 2019
Checking on payments to make sure it is coming out of checking or debit card. They told me it was coming out of checking account. Service was excellent and professional. I would recommend you to friends and family. Thank you for your help!
We appreciate you for recommending our service to others. Welcome to Freedom Debt Relief, Joan! We are thrilled to be a part of your debt-free journey. Keep in mind you can log into your Client Dashboard at www.fdrclient.com to monitor your progress toward financial freedom. Thank you for choosing Freedom Debt Relief to reach your financial goals!
Reviewed Dec. 12, 2019
I trusted Freedom Debt Relief since the beginning I signed up for it. Thank you Anthony ** for helping me. He is the one who helped me when I 1st joined. God Bless You. I just got my first settlement in 5 months. VERY HAPPY????
Congratulations on your first settlement, Gerlita! This is a huge milestone for clients to reach. You should be very proud of the hard work and dedication you've given to reach this point. As you continue the journey, know that our advocates in Client Services are also more than happy to address any concerns that come up for you. Thank you for being the best part of Freedom Debt Relief!
Reviewed Dec. 12, 2019
I've just started and so far all is going good. Hopefully in the next few months some of my debts will be cleared up. I'm looking forward to the end. With the help of FDR I will be debt free in maybe couple years.
Welcome to Freedom Debt Relief! We're so excited, Betty, to be a part of your debt-free journey! Keep in mind you have 24/7 access to view your account details by logging into your Client Dashboard at www.fdrclient.com. You can also chat with us live while logged in. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Dec. 12, 2019
The company is very organized and keeps you updated. Very helpful staff. Worries fading. The dashboard keeps you informed as you proceed towards your goal. Also you can add to your debt. I would recommend everyone who has debt worries to call FDR. Thank you.
Reviewed Dec. 12, 2019
It took me a few months to decide what I was going to do about my credit problem. I finally turned to Freedom, and I was not expecting to get a reply so quickly. I am so happy to finally say that I am on my way of clearing my credit history, thanks to the staff at Freedom.
Our pleasure, Stella! Thank you for sharing your experiences with us. We are thrilled to hear how pleased you are with our services. If any questions come up for you, know that our Client Services team is more than happy to assist you 7 days a week. You can also chat with us live when logged into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed Dec. 12, 2019
I really got a little uptight at first, until things start happening. I wasn’t happy not paying my bills looking at my credit scores going down, but I’ll be alright and won’t my these emotional decisions again. Thanks again for your help.
We're glad to hear, Sandra, that you now see the benefits of our program. Thank you for sharing your honest feedback regarding your initial concerns. We encourage you to touch base with us anytime assistance is needed. Client Services is available 7 days a week to support every step of your journey! Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Dec. 12, 2019
Attorney collection letter. I was concerned, but when I spoke to Robert ** and he looked into my account he told me not to worry that Freedom would notify the attorney and make an offer on my behalf. I happy to hear that.
Thank you for sharing your positive experience with us, Herlinda. We are sorry to hear you're dealing with an aggressive creditor. Always feel free to contact Client Services with any questions or concerns regarding the matter. You can also chat with us live when logged into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 12, 2019
I was super happy with the customer service and have been since the beginning of freedom debt relief. My daughter needed a heart procedure and I already had plans to go away for the Christmas holidays so I needed to reduce my payment significantly over the next two pay periods. This was done with absolute concern for my daughter and without any penalty fee or drama. Really really feel like I can breathe easier right now on many levels thanks to FDR. The representative I talked to was truly wonderful kind, compassionate, smart and efficient. Thanks????
We appreciate the feedback, Ms. Sambrick. We wish your daughter a speedy recovery! Thank you for sharing our Client Services team was able to provide a solution for your unique situation. Be sure to log into your Client Dashboard at www.fdrclient.com to see how well you're doing on your debt-free journey. Thank you for choosing Freedom Debt Relief as your guide to getting there.
Reviewed Dec. 12, 2019
I pray each month that I am closer to ending this debt problem I got myself into. Even though the monthly commitment is not hard, I found myself in dire need of a little more help during this month. I called FDR and got a wonderful rep who allowed me to reduce my monthly commitment for this one month so I could feel some relief. It took a great weight off my shoulders. I highly recommend their services. Thank you, FDR.
Thank you, Karen, for sharing your recent experience with us. We're glad the advocate could assist you and provide a solution that worked for everyone. We also appreciate your thinking to contact our Client Services team for assistance. Please continue to connect with our Client Services team any time assistance is needed. We're available 7 days a week to address your concerns. Thank you for choosing Freedom Debt Relief to reach your financial goals!
Reviewed Dec. 12, 2019
I needed to change my payment date this month and was assisted to doing so. I was treated with respect and great customer service. I would recommend this company to anyone experiencing credit card debt that is causing financial hardship.
We are glad that we were able to accommodate your needs this month, Deborah. Our team appreciates you being in touch with us throughout your debt-relief journey! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 12, 2019
I would say Freedom Debt is a great place to for debt help? They have given me all the information I have asked for. They settled an accounting about two months, they are on the ball so to speak. Everybody I talked to was very nice and compassionate. I think they are good people.
Thank you for your comments, William. Our Freedom Family is genuine and understanding of our clients' financial situations that led them to our program. We are glad that you're pleased with your results so far, and we will contact you once we have another settlement. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 12, 2019
We finally are getting help with our Debt,, FDR is very supportive and of great help on negotiating for us and making things happen. The agents are very helpful and listen to our concerns and found a way to help. Good Job for the FDR team.
We are so pleased to hear your feedback, Joan! Our team makes things as simple as possible, and it's great to know that you have full confidence in your decision to allow us to settle your accounts. We look forward to your Graduation Path! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 12, 2019
It's been fine with Freedom Debt Relief. The rep told me about the program, and I went with it. It’s nothing bad at all. They told me when there’s a plan in place, and I agree or disagree with it.
Thank you for your kind words, Mary! Your input is important as we continue your journey of becoming debt-free. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 11, 2019
I am very early on in my program but satisfied with it at this point. Was easy and fool proof to get onboarded and rolling. Communication is done well and any questions have been answered quickly and concisely. Would recommend thus far.
Hello, Justin! We are glad you found your enrollment process simple and that your Debt consultant was able to answer all of your questions. Our team of professionals is glad that you are on a path to resolve your debt, and we look forward to your first settlement! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 11, 2019
The whole process was explained to me upfront. This is a great company. They have been able to get settlements and I am on my way to debt free and building credit. The whole process is straight forward and understandable.
Thank you for your review, Kristopher. Our team is pleased to hear that our program lived up to your expectations. You're making amazing progress! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 11, 2019
They delivered what was promised to help us resolve our debts. When can't complain what they are doing which help us go through the process of resolving and eliminating our debts. So while we continue this process until we go a Clean slate.
Thank you for your review, Allan! Each step forward brings you closer to becoming debt-free! We commend you for contacting our professionals to assist in resolving your debt, and we look forward to assisting you. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 11, 2019
In all my years of doing business, only a handful of those that tout great service actually perform the way they say they will. I am happy to say that these folks go beyond good. They are simply the best. Glad I signed up.
Hi, David, we are glad that you're confident in your decision to enroll in our debt-relief program. Our team looks forward to your Graduation Path so you can enjoy a bright financial future! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 11, 2019
At this time I am very pleased with the service being provided by Freedom Debt Relief. I have just signed up for the service and looking forward to my first settlement in the near future. Please feel free to contact me directly if the need arises to do so. Thank you.
John
Thank you for your feedback, John. Our team is glad that you're satisfied with our service! We look forward to your accounts being resolved. We will contact you with any important updates, such as settlements. Please reach out anytime you should need assistance, and our client services department would be more than happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 11, 2019
Freedom Debt Relief has always provided us with assistance rapidly when we ask for help. We are very pleased with their debt relief program. I wouldn’t hesitate in referring any of my family or friends to them if they were seeking this type of assistance.
Our team appreciates your feedback, Bruce and Sheri! We are pleased to provide helpful and prompt service each time you call in. Please feel free to refer others to our program, and we will be happy to assist. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 11, 2019
I am a new customer, but have found the start up pack, and videos very helpful. Persons on the phone conversations seem eager to help, and answer questions thoroughly. Thus far I am very satisfied, and recommend Freedom Debt Relief as a great company to deal with!
Hi, Virginia, welcome to our program! We are glad that your enrollment process was simple, and your Debt Consultant helped answer your questions. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 11, 2019
I saw this advertisement with Barbara from Shark Tank and I took the time myself to call and I talked to Michael. He was very helpful to me. I was stressing out badly and he de-stressed me. He was phenomenal with me. I wrote my letters out right away, like he told me to do. I took care of all that, because I was volunteering to get rid of this debt. My payment with them is $380 a month, but when in fact, it should be around $800 a month. It was a lot cheaper than paying the payments on my own. They worked a couple of accounts at a time, and I told everybody when they did call here to call Freedom Debt Relief. I would recommend them highly to anybody. I don't trust any of the others. I even sent a friend of mine to them and she likes them.
Greetings, Carol! Thank you for taking the time to leave us valuable feedback! We're glad to hear about your success thus far. We look forward to you becoming financially-free, and if you have questions, Client Services can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 10, 2019
I was told that I needed C stop paying my credit cards for 3 months and then they would start negotiating on them for me. They negotiated one and I got it paid off. I negotiated another 1 and in the process patient paying it off but when it came down to my Discover card they never once tried to negotiate with discover. I had continuous calls. I had threatening mail saying I was going to be sued and it turned out I did get up getting sued. Then had to deal with a lawyer to get it fixed. It is now been resolved but not on Freedom's end. I would you just using a different company if you guys have discover because they'd never worked with them, never tried to and then wanted more money in the end. As soon as I be paying off this bill I have with freedom debt relief I would never use them again...
Hello Robin, thank you for expressing your concern. Discover is one of the more aggressive creditors, and we are sorry to hear about your experience with this particular account. A member of our team will reach out to you shortly to discuss your concern. Thank you.
Reviewed Dec. 10, 2019
So far I have had a great experience with FDR. They are very nice and understanding and will answer questions anytime. My stress level is down and I am on my way to being debt free thanks to them. I recommend their helpful services to anyone who wants to take control of their debt.
Hello, Jody, we value your feedback, and we are glad that you are satisfied with our program thus far and are feeling relieved. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 10, 2019
In general it has been a smooth action. Are willing to answer questions. This can be a scary thing. They explain the actions and what to expect. What would have taken me years to pay are only taken approximately four years.
Our team understands this can be a scary time, Sheryl. You should be proud of yourself for taking the chance to become debt-free. We encourage you to keep up the good work in furthering your success to financial freedom. If you have any questions or concerns, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 10, 2019
Five years of cancer treatment, living with my granddaughter whose husband had just left her with three small kids, credit cards at max, and panic! Somehow Freedom Debt Relief (FDR) found me, explained how they could help me, and got me calm again. They answered all my questions, set up a protocol I can understand, and gave us hope. We still have work ahead, but FDR has been there every time. I can not recommend them enough to everyone facing financial panic and I know they will help you find the peace of mind they gave us.
Hi Kathryn, thank you for sharing your experience. We regret to hear about the challenges you faced. However, we are glad that you reached out to our company for financial assistance. It's great to hear that you have peace of mind now, and our team is here for you each step along the way! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 10, 2019
So far I am very impressed. I received my first settlement offer of 50% in less than a month. If this continues to work this well I will be recommending to my friends and family. It seems like a better alternative to bankruptcy.
Hello, Robert, thank you for your review. Congratulations on your first settlement savings! We are glad that our program was the best option for you, and we believe you will be satisfied with your future settlements! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 10, 2019
My experience with Freedom Debt Relief has been fantastic. Everyone that I have been in contact with has been very helpful and understanding, from the first call I made to start the process of debt relief to now. It's a stressful thing to be facing credit card debt and with the caring and knowledgeable people at freedom debt relief on my side I know that I am in good hands. Again thank you!!
Thank you for your kind feedback, Richard. We are pleased to hear how satisfied you have been from the start of your debt-relief journey! Thank you for trusting our professionals to negotiate your debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 10, 2019
This is a review of the service I receive from debt Freedom relief. I am new to the company so I am still learning but I am happy with the service. I like the information through my gmail. This is very convenient for me and it is private. Thanks.
Greetings, Petra! Our team values your feedback. We look forward to assisting you with effective debt-resolution. You're now on the path towards a bright financial future! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 10, 2019
I cannot be happier with my total experience. Everyone cares and takes their time to walk me through every step. I am not good with technology and they go above and beyond what they need to do. Their patience is amazing.
Thank you for sharing your experience, Toma. Our team members are more than happy to walk you through your Client Dashboard anytime you need assistance. We look forward to your success! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 10, 2019
I didn't like the other company I was dealing with before. When I talked to Freedom Debt Relief, I liked them, so I signed up with them. It's a three-year program. They have a lot to offer. They've been so considerate and they listen when we have a problem. If I have a question, they actually look it up, talk me through it, make sure I understand it, solve it for me and tell me, I can call back if I have any other problems. They don't cut me short or pester me. They call you right away when you get a settlement coming. They then settle it. They're Johnny-on-the-spot and I recommend them all the time.
Reviewed Dec. 9, 2019
The staff have been very upfront in all things they are doing. They are working to get the fastest results possible. I have been very pleased with the process so far and am looking forward to working with them to complete the process to get me debt free.
Thank you for your review, Katherine. We are glad that you found our program and felt it was the perfect fit for you! Congratulations on your settlements thus far! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 9, 2019
I am new to FDR but so far it is moving as it should. I was a hesitiant at first but when the rep explained it all to me I thought about it and called him back and went over everything again and decided to give it a try. Let's hope it all works out.
Hello, Sheila, we appreciate your comments. We understand that trusting a company with your finances may be uncomfortable in the beginning, but we are confident that our professionals will obtain excellent savings for you! You are now on the path to a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 9, 2019
This program is allowing me to remove large debt with careful guided strategies provided by FDR. As we approach each phase the inquiries decrease and the phone calls stop. I look forward to establishing my credit again. Only this time when I use credit it will be for guided decisions not because someone can.
Hello, Joseph, we are glad that the settlement program is working so well for you! It sounds like you have gained more knowledge and are now more financially responsible. We are here to assist you from start to finish, and we wish you the best! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 9, 2019
Freedom has helped me through my financial hardship. I was able to focus on the root cause of my financial dilemma while freedom professionally negotiated with my creditors during the most critical time. I would recommend freedom debt relief to a friend or family member who is in a similar situation as mine. They are professional, reliable, and helpful in turning your financial world around.
Hi, Dennis, we appreciate your feedback. We are more than happy to bring you financial relief in a time of hardship. Congratulations on the progress you've made so far! Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 9, 2019
New to the program. So far everyone has been very helpful. Friendly and knowledgeable staff. Call back very quickly. Able to answer my questions and help me to feel more at ease. I would recommend Freedom Debt Relief. Thank you.
Hi, Wanda, we value your feedback, and we are glad that you are satisfied with our program thus far. It is our pleasure to provide prompt service. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 9, 2019
I only have the final 4 numbers of the account. They are 5510. Since we have not received any statements from Chase for a long time, we do not know what the other numbers were. When we set up the program with you we gave you the complete numbers for all of our accounts. Please research our beginning information we gave you.
Thank you for your feedback, Melvin. We appreciate you taking the time to write a review and will have a member of our team reach out to you regarding your account. If you have any questions in the meantime, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 9, 2019
So far the experience with FDR has been okay. I'm just awaiting to close some of those accounts. I look forward to working with them. The staff has been very courteous and accommodating. I have explain things to me and I feel if I have other questions I can contact them and have them answered.
Thank you, Trina, for leaving us this valuable feedback! We look forward to you becoming debt-free and we're here for you every step along the way. Please contact Client Services at 1-800-655-6303 if you have any questions. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 9, 2019
I incurred an overwhelming amount of debt trying to take care of my mom. I worked with Freedom Debt Relief and had a really good experience.
Hello, Carolyn! We're pleased to hear about your experience! Client Satisfaction is our main priority. If you have questions, do not hesitate to contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 8, 2019
Finalizing anything debt is always embarrassing... FDR made me feel less stressed about my debt and made it very convenient for me to follow through with my debt relief. The representative that helped me proceed with my application was very knowledgeable and courteous. He also stated that he was going to be my representative throughout my debt recovery. Very professional.
Hello Leeanne, thank you for your review. Our dedicated team members are confident that you will make excellent progress towards a debt-free future! It takes a little time and dedication, but you will get there. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 8, 2019
I love the idea of the program except the fact I will be behind in payments and my credit will go down until Freedom Debt negotiates with the creditors. I dont want negative marks on my credit. I wish the payments can be made now instead of when my balance Increases with Freedom Debt Relief.
Sabrina, we value your feedback. Our team understands this can be a difficult process, and your credit will be impacted. You should be very proud of yourself for hanging in there, even when things seemed uncertain. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 8, 2019
Freedom Debt Relief’s communication and assistance has been remarkable. I have had nothing but positive interactions. The process has been absolutely seamless. I am excited to get to my first settlement. If you need assistance With debt, I highly recommend using their services.
Thank you for sharing your experience, Anisah! We're here for you every step of the way if you ever need assistance with your program. We are so happy to hear we could help you get some weight off your shoulders. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 8, 2019
Simply put everyone has been professional and very helpful with my situation. I would recommend this company to anyone in their time of need. I am looking forward to accomplishing my goal to get back on track with my finances.
Thank you for your review, Jerry. It is important for us to provide you with the best service possible. Please don't hesitate to give us a call if there is any other way we can help out. You can reach Client Services at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 8, 2019
I’ve been a customer for 3 weeks and as soon as I made my first payment I felt good about this process. I still have a long way to go but I believe it’s the best decision I’ve made. The process through the phone was very professional and relatively quick.
Thank you for sharing your experience, Cesar! We are here for you every step of the way if you ever need assistance with your program. We are so happy to hear we could help you get some weight off your shoulders. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief
Reviewed Dec. 8, 2019
Very helpful with the subject of this matter and the representative was able to solve the issue of which I was checking on. Would definitely recommend this program to others also would be in the need to check in about this again.
We can't thank you enough for sharing your experience! We will continue to make sure you're pleased throughout your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 8, 2019
I called to talk about my pay offs and how well we are doing and the gentleman was friendly-knowledge and very good at what he was talking about. When I got off the phone I was very happy with the way we were moving and that I can look ahead of my goals.
Thank you for the honest feedback, Kim! We will be here for you every step of the way. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Dec. 8, 2019
We’re glad we went through their program for our credit card. It took four years. We felt good when we were done, but we didn't realize that our credit would still be bad for a while. So we’re rebuilding our credit right now but Freedom Debt Relief was wonderful.
Congratulations on becoming debt-free, Wanda! We're elated to have been your partner along your debt-free journey and wish you success in the future. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 7, 2019
Yes, I would highly recommend Freedom Debt Relief to anyone struggling and needing help with their finances. My medical expenses and medications increased when I found out that I had cancer and glaucoma. I was struggling to meet my obligations. After speaking to Freedom Debt Relief, I was thankful for their resolutions and help.
Thank you so much for the positive feedback, Kathleen. It's extremely rewarding to hear how much you've enjoyed our services! We hope to continue providing you with a world-class customer service experience. Please let us know how we can continue to support your debt free journey. Thank you for choosing Freedom Debt Relief!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- 1875 S. Grant St., Ste. 300
- City:
- San Mateo
- State/Province:
- CA
- Postal Code:
- 94402
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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