Freedom Debt Relief Reviews
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About Freedom Debt Relief
Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,961,138 reviews on ConsumerAffairs are verified.
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- 4,961,138 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Jan. 8, 2020
I have a part-time with Costco for two years and a half, but instead of the extra money helping me, it was very bad from the beginning. Medicare and my rent keep raising me from left to right. So finally, I had a few credit cards, and I keep calling them and telling them, “Please, take away the penalties. Don’t take away the credit. I meet the interest.” And they said they were gonna take care it, but then the next bill was higher and higher. So, I could not do that anymore. I had to leave my job. My friend knew that I was going through a hard time the past year and she keep saying, “Why don’t you try the people? I mean, the people come to your place many times a day, why you don’t try the people?”
I called Freedom Debt Relief, and so far, from the very first call, I was very satisfied. I became a member, and the whole week, I was like floating on air because the weight that this people took off my back was unbelievable. I'm very happy and the people that fell in the same situation like I did, I told them, “Why you don’t give these people a call and see what happens, you know?” I will recommend them to anybody who’s willing to hear me.
With the credit cards, I owe about $18,000 plus and they brought it down to 8,600. And they gave me 31 months to pay, $200, which I gave them permission to take out of my checking account. I've been with them since June, and they already called me, by the end of November, and they told me the good news that they already started with one of the cards and soon they're gonna start with the second one. Thank you Freedom Debt Relief.
Thank you for sharing your feedback with us, Carmen. We are glad to hear you are benefiting greatly from our program. Be sure to log into your Client Dashboard at www.fdrclient.com to monitor the progress you're making toward financial freedom. Always feel free to contact Client Services with any questions about your account. Thank you for choosing Freedom Debt Relief as your guide to a brighter financial future.
Reviewed Jan. 8, 2020
The guy whom I dealt with at FDR was pretty good. He got me a good deal on my first settlement. But, it's kinda gone downhill from there. They settled a $1,900 debt but took two years to pay it off. I don't know why they didn't just do it in a couple of They stretched another debt on too and I got sued on another. It took a big chunk of money for two years. Now, I got two more debts to settle and there ain't much money left to play with.
Moreover, there has been very little communication. The first settlement, they called me and asked if I'd settle for that, and I told them yes. The rest of them, I didn't get that call. Instead, they just settled. FDR is doing okay for me but I ain't satisfied because of the length of time that things are taking and what they charge to settle. FDR takes their money right out first after they settle. So, it takes longer to build my account back up to work on another case.
Thank you, Mr. Grimes, for expressing your concerns about our program. We would like an opportunity to address the concerns mentioned and attempt to provide better expectations regarding our service. One of our experienced team members will be reaching out to you shortly. Thank you for allowing Freedom Debt Relief an opportunity to serve your financial needs.
Reviewed Jan. 7, 2020
Updated on 06/02/2023: Freedom Debt Relief does just what they say they will do. They had my first settlement within 6 months of signing up with..Great at informing the customer what is going on..I highly recommend FDR. I would use them again if I needed to. I felt relieved from debt as soon as they settled my first bill,.I didn’t have to take any more debt owing phone calls.
Original Review: I’m very impressed with how quickly they got one of my outstanding debts paid.. This company works very hard at what they do, and know how to get it done.. I would recommend them to all my friends and family.. Keep up the good work and let’s keep the communication going. Thank you.
Thank you, Regan. You're off to an excellent start in our program! We appreciate you speaking so highly about our service and for recommending our service to others. Communication is definitely key to our clients' success in our program. Please let us know if any questions do come up regarding your account. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Jan. 7, 2020
My initial experience has been extremely helpful, supportive and responsive. At an otherwise difficult time, everyone has treated me respectfully, and responded to each of my questions in a timely and helpful manner. This was a tough decision to make, but now I'm extremely grateful as it's been a positive solution.
Thank you for sharing your feedback with us, Bruce. It's so rewarding to know you feel so supported in our program. The greatest reward is knowing we've addressed your concerns to your satisfaction. Great job on your part for taking that first challenging step that is leading you to a brighter financial future. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed Jan. 7, 2020
I have a had a good experience and Tina was very informative and helpful. She helped me through the process and was very nice. She explained everything to me and made feel comfortable with the decision that I have made.
We appreciate you taking the time to share your feedback about our employee, Karen! We are thrilled to have you in our program and are looking forward to your success. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed Jan. 7, 2020
I wanted to let you know that Rachel, who helped me yesterday, Friday, January 3, was exceptional. She went above and beyond to answer my questions and quelled any fears that I had. I wanted to take the time to let you know what a valuable employee you have in her.
Thank you for sharing your feedback, Tanya! Our team is so pleased to hear of your experience and we will be sure to pass it along! If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed Jan. 7, 2020
My experience with FDR has been great. There have been times when I've had what I thought were stupid questions. They treated me with the utmost respect and very quickly and completely answered those questions. At first I was very skeptical about doing something like this. They have been very quick with responses and have been helpful in a way that has made me feel better about the choice I made. Thus far, it's been a great experience. Thank you FDR!
Thank you, Lisa, for sharing your amazing feedback! It is an honor to be a part of your debt-free journey. Thank you for taking out the time to share your questions and concerns have been addressed to your satisfaction. Always feel free to contact Client Services with any questions or concerns regarding your account. You can also chat with us live from your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed Jan. 7, 2020
We just began with Freedom Debt relief. We have already saved $1500.00 on one of our collection debtors. We look forward to getting our other credit issues resolved. We have been customers for 60 days. We are glad that we choose debt relief with Freedom.
Congratulations, Denise, and welcome to Freedom Debt Relief! Thank you for sharing the phenomenal savings you've already seen since enrolling in our program. It's an honor to be a part of your journey to becoming debt-free. Be sure to log into your Client Dashboard at www.fdrclient.com to monitor your progress toward financial freedom. Thank you for choosing Freedom Debt Relief as your guide to getting there.
Reviewed Jan. 7, 2020
Your fees have to be paid upfront or will cancel out settlements- not willing to alter schedule. When called, they give glib reasons for what is going on- Also, even though money is paid, it takes 7 days to show up in your dedicated account- the money just floats around until they decide to show it. Not a very good system.
Linda, we're sorry you are unhappy with the results our program has provided. We would like an opportunity to discuss this with you. A member of our team will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed Jan. 7, 2020
I would definitely recommend a friend. It has been a good experience so far. I have had relief knowing that my debt was being taken care of by a company I can depend on. Thank you Freedom Debt Relief you have helped me ease my mind.
Donna, we greatly appreciate your feedback! We look forward to meeting your goal of becoming debt-free! If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Jan. 7, 2020
They’ve done a pretty good job, so far. I worked with Anthony and he was very good. But I rarely have any contact with him now. I have more contact with the lawyers from NLLG than I do with Freedom because there were about three times the credit card companies tried to send me summons. But I had to go around and make copies, and send faxes to the companies and to Freedom. It seemed like I was doing all the work that the legal group was supposed to be doing for me. But I never had to appear in court. I do wanna retire in a couple of years. I thought I’d be retired already but then my debt kept me from being retired.
My take-home pay is very little, so I do not have a lot of extra cash in my pocket. I’m glad that I joined Freedom Debt Relief, or else it’d be quite difficult. A lot of credit card companies really upset me. But now, I don't get as many bills and there's not as many letters in the mail anymore from the credit card companies since I've been working with Freedom. I like it. They said I’d probably be done by 2023. Every two weeks, they withdraw $397 out of my account. We’re supposed to get a raise this year. So once I get the raise, I’m gonna increase the $794 to $860 every month.
Gary, thank you for sharing your feedback! We are glad everything worked out with your program. We understand how stressful it can be when a creditor becomes aggressive to collect the debt. Luckily our partners NLLG was able to assist you when we couldn't. If you are ever feeling uneasy or need someone to talk to about your account, reach out to Client Services (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 7, 2020
We had quite a bit of credit card debt due to the fact that I was not able to work. I’m working again now, but we needed help getting everything organized. I read Freedom Debt Relief's reviews online, and knew somebody else who had used them and said they were good. I called them several times, and I worked with who answered the phone and they’ve treated me very well. I gave them all the numbers, they contacted me and told me what they came up with, and I said it was doable. We just followed through and when I was able to, I increased the amount a little bit. So far, my experience has been very good. The program is working through and we’re getting there. It has taken a little of the stress out because I’m no longer getting phone calls all the time.
Congratulations on your new position, Debra! We appreciate you for taking out the time to share your experiences with us. Please let us know how we can be your greatest supporter as you make your way toward financial freedom. Keep in mind our Client Services team is available 7 days a week to address any questions that come up. Thank you for choosing Freedom Debt Relief to reach your financial goals!
Reviewed Jan. 7, 2020
We looked into a debt relief company and the people there weren't very friendly. They seem rude and insulted my husband and I by saying, "Well, she should have two jobs and you need to go out and get another one," when he was already working two jobs. We went with Freedom Debt Relief and everyone we worked with were very nice, professional, and knowledgeable. My husband did all the signing up but he didn't seem to have any issues with it. When they find a creditor to put on the plan, it seems to go smoothly.
My husband was working with all the bills but he's currently deployed in the Kuwait. I recently taken part of it over and then he does the other part. I would tell him that someone called and this is what they were looking at. He would ask me to forward the emails and I would then he takes care of the rest of it. We’re kinda in a mess right now. But Freedom has been really good about it. They have the information in the computer that he’s in Kuwait and I have a power of attorney so it has not been an issue at all.
The only thing I found kinda confusing was them saying that it's gonna be $50 for this long and then the final payment is gonna be this. I was kinda confused being it was the first time I picked a call like that, was them saying $50 is gonna be added to your current payment. I was like, "$50?" 'Cause I didn't know how the whole thing was set up, which is my bad. But the way it was gonna be set up could have been a little more clearer. I just asked my husband and he called me later. But at that time, I was doing the budget and I was like, "Well, wait a minute, $50. Is that every month?" I was just a little bit confused on how she worded. I had to really go back on my mind and think of the conversation. "Okay, yeah, it's gonna be every month. But how many months did you say again?" And like I said, it's so quickly and it's a little bit unclear.
Thank you, Ms. Gunter, for sharing your experiences with us. We're terribly sorry to hear about the poor service you received before contacting us. It's rewarding to know our level of customer service was satisfactory to you and your husband. We'd like to take this opportunity to congratulate you on a job well done! You two are doing very well making strides toward a brighter financial future. Please let us know how we can continue supporting your journey. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Jan. 7, 2020
Freedom Debt Relief helped me a lot. I have a lot of debts and they're still helping me. Their customer service was great and they were able to answer all the questions that I had. Whenever I call whoever is available and even if I talk to them via email, they answer me right away. It’s really good. The payment plan is pretty easy. It's not that high and I can pay everything including those debts. Freedom has done a great job.
We appreciate you sharing your experiences with us today, Roberto. It's rewarding to hear all of your questions have been answered to your satisfaction. The greatest rewarding is hearing how supported you feel. Please let us know how we can continue to be your greatest supporter as you head toward financial freedom. Thank you for being the best part of Freedom Debt Relief!
Reviewed Jan. 6, 2020
Have been helping me with all of my credit cards issues for nearly 1 year and already eliminated quite a few credit cards out out of my credit history records. And I look toward continuing until I'm completely Credit Card Debt Free. I would recommend them to anyone in my family and friends.
Congratulations on your success thus far, Fernando! We look forward to negotiating the remaining accounts and meeting your goal of becoming financially free! As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 6, 2020
Great service, they take all the time to talk and make you understand the process of the way to be free of debt and earn a good credit after all. But the most important thing is that your phone will stop ringing. Thank you to all of you for your help. Maria **.
Thank you, Maria, for taking the time to leave us a review! We're pleased to hear such valuable feedback about our Client Services team. It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! Please reach out to Client Services at 800-655-6303 if you have any questions.
Reviewed Jan. 6, 2020
Updated on 12/07/2021: Would have never believed that I’d be out of debt as soon as I am, but Freedom Debt Relief helped me make it possible. Their service and dedication to helping their clients is second to none. If you need help getting out of debt then look no further than FDR. They are the best, hands down!
Original review: I can not say enough good things about Freedom Debt Relief. The people and the service are second to none, amazing communication and my accounts are being settled quicker then I imagined and to my benefit. Do not hesitate to use Freedom Debt Relief, they are the best!!
We are pleased to hear about your success within our program, John! Our negotiations team works hard to secure the best settlements possible. Our Client Services team is here seven days a week to assist you and can be reached at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 6, 2020
Freedom Debt has made our experience worth it. We have had the best customer support and cannot wait until we are at the end of our debt. You all are amazing and thank you for the best experience!! You have made our life so much easier and better and because of your help, we are able to move forward in life!
Tresta, we appreciate your generous feedback about our company! We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. We will be rooting for you every step along the way and if you have questions, please contact Client Services at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 6, 2020
I am new to the program. So it is hard to really give a review, but the initial experience was easy and comfortable for the most part. The Representative was very easy to talk with and helpful answering questions. So I guess we will see how the process goes.
You have taken the first step in resolving your debt, Kay! We are here for you every step along the way and look forward to meeting your financial goal of becoming debt-free. If you need assistance, our Client Services team is available at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 6, 2020
Very knowledgeable and helpful through the process. Always courteous and understanding when you have questions. You get that good feeling that someone is working on your behalf to actually help you. Best phone call I have made. I would definitely recommend this service to anyone that is struggling with their debt.
Trevor, thank you for your generous feedback regarding our program. It's our goal to make sure our clients have and experience of a lifetime. We strive to make our program and simple as possible. We appreciate you choosing us to be your debt settlement program, and if you ever have any questions please call Client Services at (800) 655-6303.
Reviewed Jan. 6, 2020
The customer service I have received from FDR is great. They have kept me up to date on my debt consolidation progress every step of the way. After only a few months they have already helped pay off part of my debt with over a 50% savings on what I owed.
Liza, thank you for sharing your thoughts about our program. We are happy to hear that you have already had some success so far. If you ever have any questions regarding your account please call Client Services at (800) 655-6303.
Reviewed Jan. 6, 2020
This is a great opportunity. If you need help or have been financially stretched thin due to unexpected life changes, Freedom will help you out. The relief you will feel when going through the process is well worth it. Freedom's customer service is outstanding.
Billy, thank you for your kind review. We strive to make the process as easy as possible as we understand the amount of stress our clients may be dealing with. We look forward to your continued success, and if you ever have any questions please call Client Services at (800) 655-6303.
Reviewed Jan. 6, 2020
Very supportive and knowledgeable team each settlement helps me be able to reach my goal, to be debt free. I would recommend FDR to others as reliable and affordable and that the client can also help their setting resolve faster with additional funds, but that is not mandatory.
Ursula, thank you for sharing your thoughts about our program. We are proud of what we do here and how we help clients reach their goals towards financial freedom. If you ever have questions regarding your account with us please call Client Services at (800) 655-6303.
Reviewed Jan. 6, 2020
I am just getting started but so far I have not had an interaction with anyone that hasn't been anything but professional and knowledgeable. They have walked me through every step of the way making sure I understood each step.
Charles, thank you for your review. We strive to provide our clients with the best customer service experience possible. If you ever have any questions regarding your account please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Jan. 6, 2020
I read some comments about Freedom Debt Relief that other people had left that had experience with them, and it seemed like they were a pretty good company to go with. I've had nothing but good things with them as well. Everything was really good. They guided me through everything and what was gonna happen. And whatever they told me, that’s exactly what happened. I've been in the program for three years and everything's really smooth. I figured out what the debt was, and what we did was figure out a timeline and how much I could afford to pay. They worked with me on what I could afford at that time. I just got everything taken care of last Friday. We got all our debts resolved and everybody’s paid off, and they got everything done. What they said they were gonna do, they did on what they felt they could get the debt down to. So, it saved me a lot of money.
Congratulations, Mr. Guthrie! You should be extremely proud of your accomplishments in our program. Thank you for sharing the many benefits you gained while enrolled with us. We wish you all the best as you enjoy your financial freedom. Thank you for allowing Freedom Debt Relief an opportunity to serve your financial needs.
Reviewed Jan. 6, 2020
I've been working with them since 2018, and I've had good interactions with their reps. We have a payment plan, and so far, so good.
Hi Patricia! We are happy our team of professionals has been able to assist you whenever you needed them. Each month as you fulfill your program commitment, you get one step closer to being debt-free! We are excited to assist you throughout this journey! Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 6, 2020
When I contacted other companies, they had no response or they couldn't help me, but when I called FDR. they called me back and told me that they could help me. As soon as I talked to the rep, I felt some relief. They explained to me that it was gonna be a process and to be patient and that they'll do the best they can. I felt comfortable with them.
I was impressed that they kept contacting me on my email. They told me that I was on the website, that I was at such a place, that everything was going fine, that they were receiving my deposit every month, and that they were working to negotiate. They kept me up to date on everything they were doing, which made me feel more comfortable to have patience with them. They also sent me the information I needed to know about the IRS at the end of the year. They told me to notify my tax consultant if I receive a form. They really did what they said they were gonna do and everything was taken care of. My experience was very smooth. I would recommend FDR to others going through the same thing.
Thank you, Catherine, for the many compliments! We also appreciate you recommending our service to others. It is rewarding to know the proper expectations were set when enrolling you into our program. Great job utilizing resources such as your Client Dashboard to stay on top of your account details. Keep in mind you can also chat with us live when logged in. Our Client Services team is available 7 days a week to support every step of the journey. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed Jan. 6, 2020
When I googled, “I need help with debt,” Freedom Debt Relief was the first one that came up. Someone immediately called me and asked about my debt. I loved their customer service when I spoke with the consultant. Although I still have a long way to go, they have settled one of my debts. I'd tell others to not be scared. FDR would help them.
Thank you for sharing the kind feedback, Mr. Foley! We are thrilled to be a part of your debt-free journey. We also appreciate you speaking so highly about our level of customer service. Making sure our clients have a positive experience with us is a top priority. Please let us know how we can continue supporting the journey. Our Client Services team is available 7 days a week to address any concerns that come up for you. Thank you for choosing Freedom Debt Relief as your guide to financial freedom!
Reviewed Jan. 5, 2020
I just joined this relief program last month. It hasn't started yet, but I'm looking forward to it to start soon. I trust that this program will tremendously help me to be much better. I got responses back in a reasonable time.
Thank you for your review, Stephen. We are so glad to see you took the first step towards financial freedom! We are confident that you will be successful, and if you ever have any questions please call Client Services at (800) 655-6303.
Reviewed Jan. 5, 2020
The operators that I have contacted with has always answered my questions. And they are very knowledgeable and friendly. The company has set a program that fits my budget and is easy to follow. I would recommend this program to anyone who is having financial problems.
Bobby, We appreciate your generous feedback about our company! We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. If you ever need anything please feel free to contact us at 1 (800) 655-6303.
Reviewed Jan. 5, 2020
I just want to say this company is amazing. Thank you for alerting me start resolve my debt. Amazing company. Thank you for helping me out especially one of their representatives Jason. He took his time figuring out a plan so I can settle my debt.
Brandon, we are so glad you decided to take this first step towards becoming debt-free. Thank you for your kind review, and remember if you ever need assistance regarding your account with us please call Client Services at (800) 6555-6303.
Reviewed Jan. 5, 2020
I am happy to say Freedom Debt Relief has helped me a lot. I had 6 credit card debts that were eating up my social security monthly payments leaving me very little to live on. I had an additional income that dried up and became stretched to the limit. Well, one is gone, one is in progress and another is starting to clear this month. We have to realize this service is not free and some fees seem large. The only thing a have a problem with is that I can’t really understand the fees. They look strange. But it’s working. So far so good.
MaryAnn, we are so happy to hear that you have had success thus far in the program. We are sorry that we have not been clear enough about how the fees work. We would love to clear the air about this and give you more information regarding your account. We encourage you to call our Client Services at (800) 655-6303. One of our well trained advocated will be more than happy to assist you with your question. Thank you for choosing Freedom Debt Relief.
Reviewed Jan. 5, 2020
I really appreciate everything FDR did. They helped me every step of the way. When I was unsure about legal stuff and scared, they set me at peace and told me how to handle everything. I knew that it was going to work out because they were helping me. So thankful for FDR!!
We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief but also stress relief, as we want the program to feel easy for everyone. If you ever need anything please call Client Services at (800) 655-6303.
Reviewed Jan. 5, 2020
I have had a great experience and would highly recommend FDR! One account has been settled and expect more soon. Financial situation is improving quickly. I will continue to make deposits monthly and other accounts will get settled in the future.
Kristie, thank you for your feedback about our program. We are so happy to hear that you have already got your first settlement. We know that you will be successful in our program and we will be here rooting you along the entire way! If you ever have questions about your program please call Client Services at (800) 655-6303.
Reviewed Jan. 5, 2020
Hello, The customer experience I've had with FDR has been wonderful. The reps are very helpful and patient. They always answer my questions and are very knowledgeable. I always feel comfortable about my accounts when speaking with the reps.
Adi
It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed Jan. 5, 2020
I’m supposed to be with them for four years and when they made a resolution to another debt that I had, that put me with them for two more years. They need to double up on the payments because after four years, I’m done. I’m not gonna be with Debt Relief for six years. We need to come to some agreement about the amount of the payment even though I know they were able to get through quite a few of my debts with payments. The payments are just too small. I don’t wanna be with Freedom Debt Relief for another two years. I can’t do that. I’m almost 70 years old. I can call JCPenney myself and ask them if they would take a settlement, and I can pay them like that instead of me paying Debt Relief to do it.
They’re getting enough money from me every month that I need to know what they’re spending my money on. When they make an agreement with one of my bills, they have to pay a certain amount of money for them to make that agreement. None of this was explained to me when I got with Freedom Debt Relief. I appreciate what they’ve done, but I can never use everything that I had, like my credit cards. Right now, I’m making settlements with them to pay them off. I had Capital One for almost 14 years, and now I can’t get another charge card from Capital One because I went with Freedom Debt Relief to pay my bills off. Now if I want a credit card, I have to put in for one.
Thank you for voicing your concerns, Ellen! Ideally, we want to ensure the payments are obtainable for each of your creditors in a settlement. Now, if you find yourself at the end of your program and only that account is remaining, Freedom does have processes in place to help you to obtain your original graduation path. If you have any further questions or would like to discuss this matter more in-depth, please reach out to Client Services via phone or email at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 5, 2020
My experience with FDR has been smooth so far. I appreciate that there are no hidden agendas. It was all honest and open communication as far as I was concerned. They told me what I needed to hear and supported me through any kind of questions I may have had in the process. The folks seem to know the business really well. They also seem to understand where you are and prompt to help you improve your finances and your credit.
Thank you for sharing your positive experiences with us, Mr. Gilmore. It's an honor to accompany your debt-free journey. Please let us know how we can continue supporting your every step. We are available 7 days a week to address your questions and/or concerns. Thank you for choosing Freedom Debt Relief. Here's to a brighter financial future!
Reviewed Jan. 5, 2020
Freedom Debt Relief was being endorsed by the Shark Tank people. So, I checked out their reviews. I think it was from what I remember was the highest. They had the best reviews. And why? Turns out that I was trying to refinance my house, and apparently, I got scammed. So, then they were taking out what I thought was my monthly house mortgage payment, and it was a phony company out of Vegas. And so, when I realized that had happened was because I got served with a foreclosure notice. So, then I had to gather up all that money or the only way prove to them that I can save my house is by maybe going to either file for bankruptcy or going to debt collection. Or no, the program that this is, that is to consolidate my debt. So, I did it in order to show them that I'd be able to save my house or keep my house because I had consolidated my debt.
Signing up with Freedom was very easy and everything was over the phone. I actually went for the court and I felt very comfortable after I read all the reviews 'cause I was very upset that I fell for that scam, but they were very understanding. They were extremely nice. The only thing, again, because I know the court process when one of the debt collection companies decided to not accept their offer, and so then they filed a civil lawsuit at the court. And so, then I actually paid for that extra -- it was an extra fee for their attorneys. And the attorneys, they didn't follow up well 'cause they ended up garnishing my wages. But because it was the attorneys that didn't follow through because I had accepted the offer and everything as I was supposed to, but then they're like, "Oh, well." I don't remember what it was. But it was like, "Oh, well. You didn't give us the money." I said, "The money has been sent, being deposited and withdrawn automatically." But it wasn't Freedom Debt. It was the attorneys that represent them or that they hire. Freedom also worked for the people I recommended them to like it did with me.
We appreciate you sharing your experiences with us, Scarlett. It's disappointing to hear what led you to our services. However, we are thrilled to be the solution to resolving your debts. We'd also like to take this opportunity to congratulate you on an amazing job. You are doing very well making strides toward financial freedom. Please let us know how we can support your every step. Thank you for choosing Freedom Debt Relief.
Reviewed Jan. 4, 2020
They have been helpful in keeping me aware of when I have had a settlement so that I could approve it and know that they are helping me get this debt behind me!!! Don’t know how I could have done this without their help!!
Thank you, Eric, for the amazing feedback and congratulations! You are off to a very strong start in our program. Great job! Please let us know how we can be your greatest supporter as you continue your journey to becoming debt-free. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Jan. 4, 2020
I was nervous, anxious but I knew I needed help. I found the Freedom Rep quiet, calm and absolutely knowledgable about what I should expect, what I have available to me, and what I needed to do. It was very supportive to know I can call anytime and there is someone to answer a question or help with a concern.
Welcome to Freedom Debt Relief, Ms. Tschanz! We are looking forward to guiding you toward financial freedom. Thank you for complimenting the services received so far. We hope to continue surpassing your expectations! We also encourage you to reach out to Client Services anytime assistance is needed. Thank you for being the best part of Freedom Debt Relief!
Reviewed Jan. 4, 2020
I was looking for a way to start over & acknowledge how bad my debt had gotten. Dakota was helpful in explaining my options & helping me in deciding on how to tackle it. I look forward to seeing this come to light & my debt gone.
Welcome to Freedom Debt Relief, Sara! We are honored to be a part of your journey to a brighter financial future. Thank you for complimenting the service provided by your debt consultant. Please know our advocates in Client Services are also dedicated to your success in our program. Feel free to contact us with any questions or concerns regarding your account. We're available 7 days a week to support your every step. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Jan. 4, 2020
It is something I should have done way long before this time. Being free of so many credit cards just feels so good to me. Month after month paying cards at the minimum payment and not being able to nothing about it. Now all this has changed and soon I will be out of credit cards forever. Thank you for this help you have given to me.
As the saying goes, James, better late than never! Welcome to Freedom Debt Relief!! We are thrilled to be a part of your debt-free journey. Thank you for sharing how relieved you are since enrolling in our program. Keep in mind you can monitor your every step toward financial freedom by logging into your Client Dashboard at www.fdrclient.com. You can also chat with us live if you have any questions. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Jan. 4, 2020
I have a great sense of relief and a feeling inside that is so comforting. Like you said, I'm receiving a lot of calls, which I don't answer. They've either been called or written to giving them my new address & phone #. Everyone I have worked with come across like they are bending over backwards to help me, all so nice. Thank you for my peace of mind!!!!
Our pleasure, Ms. Dunn! We are glad to provide you with peace of mind regarding your finances. We also appreciate you for understanding creditor calls are all just a part of the process. However, we are available 7 days a week to address any other questions or concerns that come up. You can also chat with us live when logged into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed Jan. 4, 2020
FDR has been fantastic for us. You have helped us when no one else would even talk to us. WE have tried others but failed. FDR did not even think twice about helping us. Thank you very much for getting a big chunk of weight off our shoulders. Thank you.
Our pleasure, Ms. Miller! It's an honor to know we've relieved you from financial stress. One of our top goals is to ease the minds and concerns of our clients. If any other concerns come up, feel free to contact Client Services at (800) 655-6303 or via email at support@freedomdebtrelief.com for assistance. You can also chat with us live from your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to reach your financial goals!
Reviewed Jan. 4, 2020
I was pleasantly surprised when I received news of my first settlement. I was beginning to wonder if National Debt Relief was even in touch with my creditors. Apparently you were and I would like to thank you very much.
Congratulations on your first settlement with us, Mr. Norris! This is a huge accomplishment that you should be extremely proud to have reached. We appreciate your patience while we continue to work on resolving the enrolled balances. Be sure to log into your Client Dashboard at www.fdrclient.com to view the details of your account anytime. Thank you for choosing Freedom Debt Relief.
Reviewed Jan. 4, 2020
Making service, I’m happy to be able to be debts free in a couple of years, this is a an amazing way to get to your goal, all the people should apply for this program that really helps to be debt free.
Reviewed Jan. 4, 2020
I have had a wonderful experience with Freedom Debt Relief so far. I have just received my first settlement and I am very satisfied with it. Thank you so much FDR for all of your help. They have been very professional in every aspect. I especially am thankful for the legal team that they provide. They were able to step in and resolve a situation where a creditor was going to sue me. And I had to do very little. They took care of everything!!!
Congratulations on your first settlement with us, Angela! This is a huge milestone to reach. You should be extremely proud! We greatly appreciate your kind feedback regarding our Client Services team. We are available 7 days a week to support your debt-free journey. Thank you for being the best part of Freedom Debt Relief!
Reviewed Jan. 4, 2020
I'm happy to finally feel free from some of my debt. I like how you stay in communication with me. Even when I'm not online every day, you still call and leave messages. Everyone I have worked with has been very pleasant, and patient with me. I'm not good on the computer and they are very helpful.
Reviewed Jan. 4, 2020
They provide well service and comfortable pay for me to pay off my debts. You guys manage my accounts of all my credit cards. The employees make me feel comfortable. Also they advice me when they finish negotiation of my credit cards.
We appreciate your feedback, Oscar. We're glad the monthly deposit amount calculated is affordable for you and your family. It's also rewarding to know we've successfully addressed any concerns brought to our attention. We encourage you to contact us any time assistance is needed with your account. We are available 7 days a week to support your journey! Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Jan. 4, 2020
Professional staff. They helped with what they said they were going to do. My debt were organized and started the payment process. It’s great to know that I’m on the right path to improving my credit score. I’d recommend it to friends and family.
Congratulations, Ms. Frempong, on the progress made so far. You are doing a terrific job making headway toward financial freedom. We also appreciate you for sharing your experiences and recommending our service to others. Keep in mind you have 24/7 access to your account information when logged into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed Jan. 4, 2020
This experience has really helped me get back on track financially. The debt relief agents are friendly and knowledgeable. Great experience and I would recommend Freedom Debt Relief's services to my family and friends. This has been a big help to me to get back on my financial goals.
We are glad to be of service, Ms. Carter. Thank you for the many compliments regarding our program. It's an honor to know you feel extremely supported by us. We also appreciate you recommending our service to others. Be sure to log into your Client Dashboard at www.fdrclient.com to monitor every step of progress toward financial freedom. Thank you for choosing Freedom Debt Relief to reach your financial goals!
Reviewed Jan. 4, 2020
I heard about Freedom Debt Relief on Facebook. I decided to pick them because of the good recommendations from other people along with their good standing on Facebook. That was cool and I wanted to take that opportunity to fix our credits. I had good interaction with their rep. They all got personal up there. When I make a call, I get good attention from the people. They had professional service and everything. I feel good working with Freedom's people. I do not think nor worry about it. I'm also comfortable with my payment plan. The only thing is maybe they could send me some statement by my email monthly. I don’t have any statement about my payments and all those things. Otherwise, everything is fine. I'm very satisfied.
Thank you for the kind feedback, Jose. We're glad to hear you are so pleased with our service. The greatest reward is knowing your questions and concerns have been addressed to your satisfaction. Keep in mind you can view the details of your account anytime by logging into your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed Jan. 4, 2020
When I looked up Freedom Debt Relief on Google, they were on the top of the search bar, so I figured they were good. Their service was 110% excellent. Their rep was honest, straightforward and told me how things are supposed to work out. With FDR, my life is a lot better because I can be debt-free sooner and have it under an affordable payment plan.
Thank you, Trevor, for sharing your positive experiences with us. It's rewarding to hear how pleased you are with our service. Please know our advocates in Client Services are also dedicated to your success in our program. Feel free to contact us anytime you have questions about your account. We are available 7 days a week to support your journey. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed Jan. 4, 2020
Everybody at Freedom Debt Relief is doing a great job. We have a problem right now though. People from John Deere called me yesterday. I said, “I don’t talk to you. Call Freedom Debt Relief. They're supposed to be handling it.” But they said Freedom was not handling it. But I'll see what happens. Everybody down there at Freedom Debt is beautiful. I love them. I’ve upped my thing with them and I'm trying to get my graduation date quicker. And if I get another job, I might be able to put some more money into it and move it even faster as soon as I get money available. They're very professional. They wanna help people that they're working with. And I like the part where they're trying to help the military. I did 22 years. I’m retired and I needed that help and they helped me. I tried to put other people to them also to help out and help their families. They're great. I enjoyed it.
Thank you for your service, Calvin! We appreciate you speaking so highly about our advocates and the service provided. Please let us know how we can continue supporting your every step as you make your way toward graduation. Keep up the excellent work and thank you for choosing Freedom Debt Relief!
Reviewed Jan. 4, 2020
I was satisfied with the debt consultant. They inform a lot, but there was so much information on the first day that I just got lost. Deborah, the first lady I talked to, was very patient with me though. I was trying to write stuff down as she was talking and she told me to call her anytime I had a problem. Every time some creditor calls, I call FDR up and give them the number of the creditor. They say that they'd take care of it, but I'm still getting calls from Regions.
One time, I called customer service and asked them to send me a copy of the contract. They said they've sent one out, but I never got anything. That was in the third week of last month. I'd like to have a copy because I'm indigent because of all my debt. I'm trying to get help with my electric and when I had to go to the hospital, I had to declare indigent. However, I never got the contract to show that I am paying. Otherwise, I'm satisfied with the experience. Working with FDR has taken a lot of pressure off me.
Reviewed Jan. 3, 2020
I am so thankful for the help with my debt. I am slowly able to breathe again. I appreciate all the help. Could not have done this alone. Would highly recommend Freedom debt to anyone. Thanks again. You're awesome. Has been very hard on me. But thanks to you I am almost where I need to be financially.
It is our absolute pleasure, Judy. We're glad to be of service to you. The greatest reward is knowing you feel well supported in our program. Also, thank you for recommending our services to others! Please be sure to contact our Client Services team with any questions and/or concerns regarding your account. Feel free to also chat with us live from your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed Jan. 3, 2020
Excellent Customer Service. I felt a big relief after I got My first settlement. Thanks???. I can see how much better I am going to feel after I graduate ???. I will proudly admit that I was overwhelmed by the tremendous debt that I had accumulated. Freedom Debt Relief is a Blessing from JESUS CHRIST.
Congratulations on your first settlement with us, Dwight! This is a huge milestone to reach and you should be extremely proud. We certainly are! We also appreciate you for sharing how relieved you are since enrolling in our program. If any questions or concerns come up along the way, always feel free to contact our Client Services team for assistance. We are available 7 days a week to support your debt-free journey. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Jan. 3, 2020
So far, I'm very happy with your services. I really like the fact that you communicate with me and let me know what is going on with my account on a regular basis. I will recommend your services to my family and friends.
Thank you for the recommendation, Debra. We are thrilled to hear how pleased you are with our program. We also appreciate you complimenting our communication efforts. Making sure our clients are up to date is a huge part of being successful in our program! Keep in mind you can also view the details of your account any time by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed Jan. 3, 2020
Everything has exceeded my expectations so far. With the loan I expect to be paid up and completely free in about two years, which is awesome. Everyone I have talked to has been knowledgeable and very helpful. I would definitely recommend the serviced to friends and family.
We appreciate your feedback, Roger! Thank you for sharing how you have benefited from our program. Congratulations on the progress you've made as well! Please continue to reach out to our Client Services team any time assistance is needed. Thank you for being the best part of Freedom Debt Relief!
Reviewed Jan. 3, 2020
I was over my head in debt, heard about Freedom Debt Relief, called them and graciously explained their program to be. They were very upfront with me, no miracle cure but would take patience and hard work on my part. We set my program up and it has worked wonders for me and I can look to the future with confidence.
Thank you for taking out the time, Kevin, to share your experiences with us. We're glad the service we offered meets your financial needs. Our advocates in Client Services are available 7 days a week to address any questions or concerns that come up for you. You can also view your account details at any time by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 3, 2020
There was no pressure and registering was easy and didn’t take too much of our time. They also sent out a packet with all the information needed. Then all we had to do was make sure the money was in our account the night before the removal date and it was removed the next morning. The money we save month is over double what we were paying. We would definitely refer friends and family to the program!
Reviewed Jan. 3, 2020
Very helpful, not judgemental. I started with Freedom Debt in September. I've already gotten 2 settlements. I am excited to see my debt paid off. From my first call everyone was friendly and helpful. I would recommend Freedom Debt Relief.
Congratulations, Rachel! It sounds like you are doing a fantastic job in our program. Thank you for sharing how you are benefiting from using our services. We also appreciate you speaking so kindly about our Client Services team. Keep in mind you can also chat with us live from your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to a debt-free future!
Reviewed Jan. 3, 2020
I greatly appreciate the way Freedom Debt Relief is handling my debt relief case and helping resolve my my debts. It seems like it is going smoother and faster than I ever expected. Thank you for your swift responses to my submissions and questions.
Thank you for sharing such amazing feedback, Lee! It is an honor to be a part of your debt-free journey. We encourage you to continue reaching out to us any time assistance is needed with your account. We can be reached 7 days a week by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Jan. 3, 2020
So far things have been great. A little slow with some communication but hasn't caused to much of an issue. Wish it didn't kill the credit score as it has but guess that is my fault for getting into this situation.
We appreciate you sharing your feedback, Mr. Pilkington. The good news is rebuilding credit is far easier to do than get out of a sizable debt problem, which is why clients turn to us in spite of any credit score issues they may incur. Always feel free to contact our Client Services team with any questions or concerns regarding your account. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Jan. 3, 2020
They are very friendly with and they are up front with everything. I am very happy that I went with them. I would recommend them for anyone. I got my first settlement done. They are there when you need to talk about anything.
Congratulations on your first settlement, Thomas! You should be very proud of your accomplishments. We certainly are! As you continue your journey toward financial freedom, please let us know how we can be your greatest supporter. Thank you for choosing Freedom Debt Relief to reach your financial goals. Here's to your debt-free future!
Reviewed Jan. 3, 2020
I had been on time for payment two years in a row. But monthly basis it was stressful to manage payment. With FDA relief it was peaceful as they manage the entire debt within 48 month program and saved a lot of interest accumulating. Thanks to the program, now for couple months I hadn’t worried which card when you submit payment.
Reviewed Jan. 3, 2020
Nothing has happened yet. Hope for the good. After talking Thursday to a young man I feel a little better. Wish all to just go away. Boyd. Having heart problems doesn't help. Served in military. Was in Army and was in Vietnam So not much I can give an honest opinion yet. Nothing happening yet. Too early?
Welcome to Freedom Debt Relief, Mr. Perkins. We're glad one of our knowledgeable advocates was able to ease some concerns you had at the time. Always feel free to reach out to Client Services any time assistance is needed. We are available 7 days a week to support your financial needs. You can also chat with us live when logged into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Jan. 3, 2020
Very simple, understandable and it works!! My debt is being reduced and I simply make my scheduled payments and check my e-mail. All instructions are easy to follow and the text message alerts are great as well! I would recommend this program to a friend trying to get rid of their debt.
Thank you for recommending our program to others, Ms. Hogan. It's extremely rewarding to hear how pleased you are with our service! Keeping our clients up to date is a top priority for us. As you continue the journey, keep in mind you can monitor every step by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed Jan. 3, 2020
They are working hard to help me out of a situation I could not handle anymore. I am seeing my Credit score move up each to them month and I am very grateful to them. I wasn't there far in debt but it was as struggle each month to make my bills. Thanks Again.
Our pleasure, David! We are honored to be a part of your debt-free journey. Thank you for sharing how you've benefited since enrolling in our program. Keep in mind you can view your account details at any time by logging into your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed Jan. 3, 2020
So far, Freedom Debt Relief has totally cleaned off two of my debts. Two are in progress and I've got about three more. They’re negotiating one and then I have two more after that. I wasn’t sure if it was gonna work or not, but I’m totally overwhelmed. I'd tell others to get your debts off your back. I don’t worry about my debts anymore and that’s fine.
Reviewed Jan. 3, 2020
Every time I call them with any questions, they’re very good no matter who I speak to. So far, it seems to be working okay. I recommended them to friends of mine who did sign up with them a week or so ago.
Why thank you, Eva! We strive to provide the best client experience possible. We couldn't be any happier than to see another satisfied client! Did you know we offer incentives for client referrals? For more information, please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Jan. 3, 2020
Freedom Debt Relief was the first one to respond back and the debt consultant was really knowledgeable. He answered all of our questions and my payment was more or less just one amount. Freedom's service was very good. So far, they've settled a couple of our accounts already and there have been several of them that we've been having payments on, and all the phone calls have stopped. Working with them has made my life a lot easier.
Congratulations on the progress you've made, Jacqueline! We're glad to hear you are enjoying your experiences with us. The greatest reward is knowing all of your questions and concerns have been addressed to your satisfaction. Please know our advocates in Client Services are also dedicated to your success in our program. Thank you for choosing Freedom Debt Relief. Here's to your brighter financial future!
Reviewed Jan. 3, 2020
The service from Freedom Debt Relief was excellent and their reps were amazing. They answered every question that I asked and they were on top of things when I needed them. Even with the lawyers and everything, they did an excellent job. They worked with what I could afford and they told me what was the best options, and that was how we went through it. I had a gentleman named Joshua who was helping me get a loan to get it all done. He said that we would get the program done and he didn't give up. Freedom Debt Relief was really well working with me and we got everything resolved. Now I'm stress-free. It's still a lot, but I can breathe. It's doable.
We appreciate your feedback, Josefa. Thank you for sharing the many benefits you've experienced since enrolling in our program. We also appreciate you complimenting the service that's been provided by our skillful advocates. Keep in mind you can monitor every step toward graduation by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Jan. 2, 2020
Making one or two payments a month while Freedom is working to settle your debts is a wonderful thing!!! I would recommend this service if you can no longer keep up with your payments and high-interest rates. 2020 will be stress-free for me!!!!
Welcome to Freedom Debt Relief, Daniel! We are thrilled to be a part of your debt-free journey. Thank you for sharing how much you've enjoyed your experiences with us so far. If any questions come up for you, please know our Client Services team is available 7 days a week to support your needs. We can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to reach your financial goals!
Reviewed Jan. 2, 2020
Very professional. Seem to genuinely care about client. Gave detailed information in regard to the program. Followed up to make sure we were satisfied with program. Have continued to offer services if needed answer questions... looking forward to watch how the program helps us get our finances back on track.
Reviewed Jan. 2, 2020
Your agent was very helpful and has taken a load off my shoulders. I now have time to take care of my debt. I was with Wells Fargo Bank 38 years and they closed my acct. because I sent too many wire transfers. Bank America also refused me sending wire transfers, I was sending to my partner and friend in hospital in Russia. Told it was bank policy!
Thank you for sharing your experience, Adrian. Our team is pleased we were able to provide some peace of mind while we resolve your accounts. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 2, 2020
I am rather new to this program. Just a few weeks in and I am not confident that I am experienced enough to give a fair review. I can say that the person that returned my call was straightforward into all the information that I needed to make a decision that this program was what I needed to go with FDR and the time frame to when I would be free of my Credit Card debt. I have already made my first payment. And yes I would recommend this program to anyone.
Welcome to the Freedom family, Gary. We look forward to resolving your accounts! Let us know if you come across any questions or concerns. You can contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed Jan. 2, 2020
I am very pleased with FDR so far. Very professional and friendly. Look forward to getting my debt paid off and not having to worry every month how I will make ends meet. Already planing on how to change my spending habits to not get back into this situation again.
Thank you for your review, Jack. It makes us happy to know we are providing you with great services. We look forward to continuing to help you reach your financial goals. Let us know if you come across any questions or concerns. You can contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed Jan. 2, 2020
Updated on 05/25/2021: Thank you Freedom Debt Relief! I have graduated!! I can not thank you enough!! It wasn’t always easy but working with your staff kept me focused and on target!! You are the best! I highly recommend contacting Freedom Debt Relief. They will walk you through the process at each stage. They are always there if you need to speak to someone too. Even if it is a shoulder to cry on!! I feel the representatives have become my friends. I will actually miss all of you!! Thank you again! Virginia **
Updated on 05/24/2021: I was in debt where I needed help. I started to reach out to different companies. “Freedom Debt Relief” was the one who spent time going over every detail. It’s now been 3 1/2. Years and I am graduating!! Freedom walked me through every up and down! They were 100% there for me! Not always easy, but, “Freedom Debit Relief” kept me up and hopeful. The hardest part is in the beginning. As you start to pay off each account it gets easier and easier. Today, I am graduating with Freedom Debt Relief, debt free!! And I own no credit cards! Thank you Freedom for walking with me by teaching me and being patient. I could never have done it without you! Freedom Debt Relief, you ROCK!! Thank you from the bottom of my heart!! ❤️
Original review: I was in heavy debt and reached out to Freedom Debt Relief. They are the professionals in the field! I made the right choice! They don’t tell you what to do. They work with you to eliminate your debt. It wasn’t always easy but they are so good at counseling you. It’s a team effort. I can see the-light at the end of the tunnel! I can not thank them enough for being there to guide me! I never would have made it without them! They are the BEST!! Thank You Freedom Debt Relief!! Virginia
Virginia, we value your wonderful review! We take pride in knowing we have a highly trained and professional team to assist you with your journey to financial freedom. Our team works hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Jan. 2, 2020
Am new to FDR. I have had a great experience getting my debts in order. They walk you through the process. They are all very patient. I am excited about being debt free in the future. Also, I am in control of the program deposits and can accelerate my payments if I desire. It’s nice to know that in approximately 3 years I will be debt free!!!
We value your feedback about your experience, Carole! We're here for you every step of the way if you ever need assistance with your program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 2, 2020
I was very pleased with the personal touch your people helped me. It was a very helpful review of what I needed. The experience put me at ease with my debt problem and helped me realize that I am not alone in this cd.
Reviewed Jan. 2, 2020
So far it's been a great experience. Very helpful and kind staff. I feel I made the right decision to have them help me get out of debt and move forward financially. Am looking forward to continue working with them!
Reviewed Jan. 2, 2020
They understand you, they know what’s going on. They help you, lifesaver, they explain to you every situation detailed and help on the whole process, customer services will always give you an answer in less than 2 hours, they are professional.
Thank you for the many compliments, Juan, and for sharing your experiences with us. It is our absolute pleasure guiding you toward financial freedom. We also appreciate you speaking so well about our Client Services team. Keep in mind you can also chat with us live from your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed Jan. 2, 2020
Great Customer Service. Very well explained and went thru every step off they. Would recommend to a friend. Everything was emailed as per conversation. Hope and everything goes well as per conversation. And soon be debt free. Expect everything goes well. Once again thank you for all the great customer service everyone has provided.
Reviewed Jan. 2, 2020
We are happy with how quickly our first settlement occurred and how much we are saving with the settlement. Though watching your credit go down the tubes is hard, if you find yourself in over your head with credit card and loan debt, this program may be what you need to give yourself a fresh start vs filing bankruptcy.
Thank you for sharing your feedback, Michelle, and welcome to Freedom Debt Relief! We're glad to hear you're already beginning to experience the benefits of enrolling in our program. As your journey continues, keep in mind you can monitor every step by logging into your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief.
Reviewed Jan. 2, 2020
It took me awhile to soak all this in but YES IT'S THE ONLY WAY WE CAN GET OUT OF THE HOLE RIGHT NOW. I am looking for a brighter future for me and Donald. I want to be able to say we are debt free. And I do know I have learned my lesson on this. I DO NOT want to own another credit card as long as I live.
We are happy to help, Ms. Flora. Thank you for sharing your experiences in our program. We are glad you are beginning to see the benefits of enrolling in our program. If any other concerns come up for you, do not hesitate to contact our Client Services team for assistance. We can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Jan. 2, 2020
So far, things have been great. I can not complain at all. They have been available to answer any questions and have followed everything they told me they would do and how things would work. I would recommend them to anyone.
Welcome to Freedom Debt Relief, Wendie. Congratulations on your first settlement! You are right on track when it comes to your Graduation Path. Keep up the excellent work! As you continue the journey, keep in mind you can monitor your every step by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to reach your financial goals!
Reviewed Jan. 2, 2020
When I was in debt with my credit cards and was looking for someone, I came upon them and thought I’d give them a try. I’ve been with them for a couple of years or so and have been making payments every month. And next year is when the program would be completed. The quality of service has been excellent.
Reviewed Jan. 2, 2020
FDR has been wonderful to me so far. I'm less stressed and I'm very satisfied. I'm still in the program and they're still working for me. My rep, Christina, was wonderful. She was always gracious to help me fully understand because I wasn't sure what I was doing in the beginning. FDR was the best choice I could've made at the time because I was in trouble financially. I have called them in tears many times and they have always been graciously helping me.
We are fortunate, Ms. Harper, to be a part of your debt-free journey. Thank you for complimenting the service that's been provided by one of our talented advocates. We're glad to hear your concerns have all been addressed to your satisfaction! Please continue reaching out to our Client Services team with any other questions or concerns that come up. Thank you for choosing Freedom Debt Relief to reach your financial goals!
Reviewed Jan. 2, 2020
Robert was very nice. He answered all of my questions. I started in April 2019 and I had a payment plan. Originally, they said the program would be four years and then the graduation date on the dashboard kept switching around a little bit. There was a person who I talked to back and forth on email, and she was very, very helpful because she had a little bit more visibility than what the dashboard website would give you. She didn’t pester me at all. Every once and awhile, I would email her and ask her the status. And we got to laughing because there were twice instances where she said, “Oh, they’re getting really close,” or “I have to take a look,” and in a matter of 24 hours, another one of the credit cards had been settled. It happened twice, back-to-back. I Had five credit cards in the program and the last one was supposed to be settled today. But I have been very busy and I haven't been to online so I don't know the latest status.
It sounds like your program has been very successful, Thomas! We couldn't be more thrilled! You are so close to your graduation path, along with having your financial freedom. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Jan. 2, 2020
They communicate with our creditors and try to get down the amount that we owe, and we pay over a certain amount of time. I’m still on the program and so far, it’s good and I'm confident. We’re getting our bills paid off faster and we have ease of mind.
We appreciate your feedback, David. Thank you for sharing the many benefits you've gained since enrolling with us. It's rewarding to know our program is affordable for you and your household. If any questions come up regarding your account, please reach out to Client Services for assistance at (800) 655-6303 or via email at support@freedomdebtrelief.com. You can also chat with us live when logged into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to reach your financial goals!
Reviewed Jan. 1, 2020
Excellent company to work with. They have exceeded my expectations. I am very pleased with the outcome of my settlements so far. They have reduced the amounts by almost half! I couldn't have done it without them. Thank you! Thank you! Thank you!
Our pleasure, Kellie! We hope to continue exceeding your expectations with the service being provided. If any concerns do come up, always feel free to contact Client Services at (800) 655-6303 or via email at support@freedomdebtrelief.com for assistance. You can also chat with us live from your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Jan. 1, 2020
A rep from Freedom Debt Relief called and after talking to her, we decided to go with her. I'm pleased with their program. The negotiator was very professional and very willing to answer any questions. We have two debts that are completely settled and one that they've just negotiated. Payments have been set up for that. I still have five left. I'd recommend Freedom if anyone needed their service.
Thank you, Connie, for taking out the time to share how pleased you are with our service! It is an honor to accompany your debt-free journey. We'd also like to congratulate you on the progress you've already made. Your hard work and dedication to our program is evident. Please know our advocates in Client Services are also more than happy to address your questions and/or concerns. We can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed Jan. 1, 2020
I like how my rep at FDR and I communicate. I'm very comfortable working with that rep. They have a parent company and if I want to go that route, they could help me consolidate my loan. So far, I've been putting money in my account monthly and everything's been going pretty well.
Hello Franklin! We are overjoyed to be able to assist our clients through this journey to financial freedom! One of our main priorities is to ensure we can communicate openly and thoroughly with our clients as we know this can be a sensitive topic. If you are ever feeling uneasy or need someone to talk to about your account, reach out to Client Services (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 1, 2020
Freedom Debt Relief's people told me that they were gonna help me. I was with them for two years and they helped me get all my debts settled. They communicated through text messages, email, and phone calls. The payment plan was great. But the Discover card was hard to deal with and we had to get a lawyer involved. But after that, it was great.
Congratulations, Julie! You should be extremely proud of how far you've come in our program. You are well on your way to becoming debt-free. We're glad to hear the situation worked out in your best interest regarding the mentioned account. As you make your way toward the finish line, know that we are here to support you every step of the way. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Dec. 31, 2019
They have been very professional and their customer service is always available to answer my questions. When I've felt things we're either confusing or creditors were not backing off from my husband and I they stepped in and helped settle our nerves and stopped the calls. I would recommend them to others who need feel buried from their debts.
We're glad to help, Ms. Haydon. Thank you for sharing your experiences in our program. We also appreciate you for reaching out to us for assistance regarding the creditor calls. Be sure to log into your Client Dashboard at www.fdrclient.com to monitor your progress toward financial freedom. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed Dec. 31, 2019
I am so happy I decided to go with FDR for my financial difficulties. It has really help me. I have less stress. Breath a lot easier. I tell everyone about my experience with FDR and how wonderful it is. How fast my credit score is getting better and better. I also got my sister to get with y'all and she did. She is also enrolled with FDR. I recommend to anyone and everyone. Thank you so much for everything y'all do. Great Job!!!
Welcome to Freedom Debt Relief, Lisa! Thank you for speaking so highly about our services. It's so rewarding to know our program has provided you with peace of mind. We are available 7 days a week to address any questions or concerns that come up for you. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Dec. 31, 2019
Matt is the nicest person ever very respectful and kind and always there to answer all my questions.... Been telling everyone how awesome yall's team is. Thank you for always being so kind and thoughtful. Financial freedom was the best thing I ever did for myself and my kids.
Welcome to Freedom Debt Relief, Ms. Powell! We are thrilled for the opportunity to serve your financial needs. Thank you for speaking so highly about your debt consultant. We'll be sure to pass on the kudos! As you begin your debt-free journey, please know our advocates in Client Services are also more than happy to address any questions or concerns that come up for you. We are available 7 days a week! Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed Dec. 31, 2019
I could not be more pleased with the service of Freedom Debt Relief. They are prompt with replying to e-mails. They are prompt with answering phones and provide excellent over the phone. They truly do achieve the goals that are set for reducing debt. Unfortunately I required the services of the legal team and that went without a hitch. 5 stars!
Thank you for sharing such positive feedback with us, Barbara. It is rewarding to hear our legal partners were able to assist you with an enrolled balance. We're also glad to hear you feel comfortable and confident when reaching out to Client Services. Keep in mind you can also chat with us live from your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Dec. 31, 2019
The staff we speak to was very nice and helpful. Everyone that we have spoken to were friendly, respectful, courteous, professional, and willing and patient to assist you through the entire process. This customer service is great and extremely appreciated. Thank you everyone. Merry Christmas and Happy New Year.
Happy new year, Graciela! Thank you for your kind feedback regarding our Client Services team. It is always a pleasure serving our clients' financial needs. Be sure to visit your Client Dashboard at www.fdrclient.com to monitor every step of the way. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Dec. 31, 2019
Would definitely recommend to anyone struggling with credit card debt. Best Choice I could have ever made very helpful and friendly customer service. It's hard to see how you credit is impacted in the beginning, but once you first settlement is reached you know it's worth it and it's part of the process. Very happy with my decision.
Congratulations on your first settlement, Elida! You should be very proud of your accomplishments with us. We most certainly are! It is our pleasure to support your debt-free journey. Keep in mind you can view the details of your account any time by logging into your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed Dec. 31, 2019
I am thankful for the help I am receiving from Freedom Debt Relief. I am feeling great knowing that one day I will be able to breathe a lot better. No more paycheck to paycheck living. Thanks. I have already inform my immediate family about this and is planning on telling my church family once see more relief. Thanks again.
Thank you, Harvey, for sharing the amazing feedback! It is an honor to accompany your debt-free journey. We also appreciate your recommending our service to others. Keep in mind you can monitor every step of the way by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to reach your financial goals!
Reviewed Dec. 31, 2019
I am near graduating. I could not have done this myself. Thanks to freedom debt relief I feel relieved. It took a while but the time has come to have this great feeling. I am very proud of my accomplishment or should I say (our accomplishment). Thank you FDR.
Congratulations, Patricia! We are so proud of how far you've come in our program. You are well on your way to a debt-free future. We are honored to be a part of the journey. Please let us know how we can continue supporting your every step! Thank you for being the best part of Freedom Debt Relief.
Reviewed Dec. 31, 2019
The rep seemed knowledgeable about the job and he answered all my questions. They asked me what credit cards I wanted to put with them, and they listed them. They said nothing under $500, so what I listed was about $8,000. They asked me how much per month I could pay, and I told them I’d be able to pay $200 but that I’d be paying it 100 the 1st and 100 the 15th. They said that it would take longer for me to graduate and asked if I could up it a little bit, so I got up to 125. They’re doing good, but the only one thing is that I don’t understand how they do it. When they make a settlement, they don’t settle and pay up completely. They settle for six payments, but that has nothing to do with me. The rep explained it to me and told me they are trying to keep up with other customers, not to make any of them drop out of the program. Overall I’m satisfied with what they are doing.
Urbane, it is our pleasure to assist you! We are thrilled to hear about your success in the program. We hope to continue to guide you through financial freedom. Our program is designed to help clients who are going through some kind of hardship. When working with your creditors to obtain settlements, we usually have them structured the payments out to assure our ability to be able to negotiate with your other creditors in a timely manner. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 31, 2019
Freedom Debt Relief was the first one I saw when I was just looking for somebody to help me with my credit cards and my problems. I never knew that there was such a service and it worked out well. I talked to Kevin and he was fantastic. I was in such a mess, but he helped. He was very kind and explained everything. Also, everyone I talked to was very nice and understood my situation. The only thing I have left is my Discover, which they're working on. And my Citibank is paid off at the end of this month.
We're so glad we could help, Schorlis. Thank you for taking out the time to share your personal experiences with us. It's rewarding to hear the many ways you've benefited since joining us. As you make your way toward financial freedom, please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief. Here's to a brighter financial future!
Reviewed Dec. 31, 2019
I found Freedom Debt Relief through a friend of mine. She had mention that they got her out of debt and so I jumped on it then I woke up in the middle of the night at about 1:30 in the morning to a call. The sign-up process was really good. There were no unanswered questions, everything was all upfront, and I understood everything. They seemed like they were there for me to help me.
They can still improve the customer experience where if it’s something that important, then a phone call would suffice. I get emails saying that I have a settlement at risk for $118. “We can settle this. Can we talk about this?” I’m a union painter, so I’m always on the go and I don’t always check my emails. I’m always running here and there. And at the rare time I check my emails, it’s usually in the night. So, it’s like, “Whoah, I got three emails from them saying that if I pay $118, they can settle one account, whatever.” If they called me then explained to me what’s going on, what could happen, what might not happen, what would happen.
One negative thing was when I got laid off and I couldn’t make my payment, I called at the end of month and the man who answered said, “I don’t know why he’s calling this number asking for me or something like that.” But that was the phone number that I called and it was weird, so I just hung up. So, then, I called back the next day with the 1-800 number and I spoke with someone. I said, “I can’t make my payment.” So, they took three months off of my scheduled payment, which helped me out, ’cause then I got back to work and back on my feet again.
We appreciate you for taking out the time to share your feedback with us, Ms. Hiteshue. One of our top goals is to get better every day when serving our clients. We also understand if text messaging is not your preferred choice of communication. If you have questions or concerns about your account, our Client Services team is available 7 days a week to support your needs. We will be sure to update your account, advising phone calls are your preferred method of communication. We appreciate the opportunity to serve your financial needs. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 30, 2019
This a Great way to pay your bills, instead of chapter eleven. We are very happy we contacted Freedom Debt Relief. More people should know about this program. I have learned to let FDR do the negotiations. You may be surprised at what happens.
We are so glad to hear, James, how much you are enjoying your program. We like to consider our service as a last resort before considering filing for bankruptcy. Thank you for sharing with us how you've benefited from using our services. As the journey continues, keep in mind you can monitor your every step by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 30, 2019
I am very happy to be with Freedom Debt Relief. The staff is excellent, and friendly. One of my debts has been greatly decreased, and is in process of being paid off. This is the place to be, for anyone struggling with debt. I highly recommend FDR. Thank You.
Congratulations, George, on the progress made so far! It is our pleasure to guide you toward financial freedom. Thank you for recommending our services to others as well as speaking so highly about our Client Services team! Please let us know how we can continue supporting your debt-free journey. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 30, 2019
Payments are going well as planned. Thankful much for FDR’S program, it’s doing what it promises to and I thank God for them and the progress made. Happy holidays. Happy New Years. And let’s keep on doing what we’re doing. Success to your program.
We appreciate well wishes, Cherryl. We also would like to thank you for your feedback. We couldn't be any happier than to see another satisfied client! We hope to continue to guide you to financial freedom. In the future, if you have any questions or concerns, reach out to Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 30, 2019
My experience was amazing. I would recommend them to any of my friends if they need debt relief. The people were friendly, encouraging and very helpful. The whole process was very easy and felt like the world was lifted off my shoulders instantly.
We greatly appreciate your review, Nancy! It's our pleasure to be able to provide you with not only debt relief but stress relief as well. Did you know we offer incentives for client referrals? For more information, please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 30, 2019
FDR, is doing a great job so far consolidating my debt. I am very please with the progress so far. Thanks for the hard work your team is doing with the negotiating an lower payment on my debt. Your team is pleasant to work with.
Thank you for your kind words, Mark! Our negotiations team works diligently to reach the best settlements possible. The Client Dashboard is also an excellent way to keep track of the progress of your program and to receive updates, just go to www.fdrclient.com. Thank you for allowing Freedom Debt Relief to assist you in this journey!
Reviewed Dec. 30, 2019
I’m just in the beginning stages of the program. My contact for the program is named Ryan and I was very please with the way he explained the program to me and helped answer every question I had for him. Even though I was very apprehensive to begin with so far I’m happy with my experience.
Welcome into the program, Alex! We understand this was not an easy decision to make. However, we are grateful you choose us to assist you along this journey. Each month as you fulfill your program commitment, you get one step closer to being debt-free! Remember you can track your program process online through your Client Dashboard at www.fdrclient.com or by contacting Client Service at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 30, 2019
I was a little leery about taking this step “Freedom Debt Relief.” I would listen to the advertisements and wondered how true it was. Now I am very well pleased, I feel positive with the work they have accomplished for me. I do highly recommend Freedom Debt Relief.
Hello, Anna! Thank you for taking the time to leave us an excellent review! We love to provide our clients with constant support throughout their journey with us, and we are pleased to know how much you have accomplished so far! Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 30, 2019
I really liked my consultant with Freedom, Jeremy. He could tell that my situation was really upsetting me. He was very kind and he certainly was not pushy. He wanted me to do whatever I felt like I needed to do. He was very helpful. Freedom figured out my total debt owed and they looked at the income that I had coming in and my outgoing so that they could find a payment plan that I could handle. The only thing that was a little bit of a problem was getting them copies of my last three bank statements. The bank sent the statements to me, but it was in a format that I had trouble getting to them. But I finally managed to get it to them. That wasn’t anybody’s fault though. It was the bank’s choice to use that format. Other than that, with Freedom, I'm less stressed. They’ve already managed to achieve two payoffs. Two of my creditors have agreed to terms that will work out with what we’re doing.
Hi Judy! Thank you for sharing your experience with us! We are so glad we could help you during this time. We know how stressful deciding to live debt-free can be. Congratulations on all of your success and keep up the great work. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 30, 2019
I had debts and I went to National, but I did not like the way they were treating me. And so, I switched over to Freedom Debt Relief. I told them what I could afford to pay and they said, “Great!” They’re doing me a great service, and I am very happy. My credit rating has gone from 500 to 640, and it is still climbing every day.
Thank you, Ronald, for sharing your experiences with us. We are glad to hear the calculated deposit amount is affordable for you and your family. Please let us know if any questions come up regarding your program. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Dec. 29, 2019
I do have several accounts outstanding and three have been negotiated. I'm making payments to those three and paying fees to Freedom as well. Of course my credit score is now terrible and I'm really not feeling very good about myself but they keep assuring me this will get better in time. At least anytime I send correspondence to Freedom they do acknowledge it.
Thank you for sharing some of your concerns with us, Mackie! We understand how important credit is to our clients, which is why we work so hard, providing our clients with the best settlements possible. Rest assured, we are working for your financial freedom! If you are ever feeling uneasy or just need someone to talk to about your account, reach out to Client Services (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 29, 2019
Nice to know I can retire debt free, knowing I'll be free of high interest credit cards having the extra money to enjoy however I like, maybe take the vacation I've been dreaming of, being able to help out family or friends in need of a hand up. So glad I didn't have to take out a loan to pay these credit cards off and just be stuck with another monthly payment it can turn into a vicious circle of debt. Really glad I found Freedom Debt Relief.
Thank you for your feedback, Robert! We are glad we could be of assistance to you at this time. We love to assist our clients in obtaining a debt-free future. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 29, 2019
I looked online for debt services and Freedom Debt Relief was one of the companies I came across, and they had a lot of good reviews. I was impressed with the knowledge they gave about the whole situation on credit cards. It's definitely very helpful. I pay them biweekly and it's been working out great. It's payroll deductible, so it's taken directly from my check and they took care of distributing to the proper accounts.
Greetings Paul! We couldn't be more thrilled than to know we have been able to give you some relief during this difficult time. We strive to provide our clients with constant support throughout their graduation path. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 29, 2019
The company starts out stating so many wonderful things. States that you can be free of debt in months. Well, all their promises were correct but they charged me more interest in consolidating the what I was paying on my cards. It will take me so long to pay them off and I am paying more in interest monthly than on the principal. What a mess! And I can't get out of it!
We are extremely sorry to hear you are not satisfied with the experience of the program, Michele. We would love to discuss this matter with you further, which is why we will have a member of our team reach out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 29, 2019
I have been working with Grace **, she is fantastic. For some time, I have been thinking about, how to resolve my credit card debt.. I saw an ad online, answered the questions, and Grace contacted me, she was understanding and said that I qualified for a hardship. Grace set me up with a plan, that would work with me; being on Social Security, I am in my mid-60’s, and finally was on my way to being debt free. Grace, took the time to listen, it was hard to talk about my debt, but she put me at ease. I would highly recommend Freedom Debt Relief, because of my positive interactions with Grace.
Thank you for sharing your experience, Gayle! Our goal is to make sure clients feel welcome and confident when speaking to us as we know this can be a sensitive subject. We applaud each client when taking their first step to becoming debt-free as we know it takes a lot to be able to make that decision. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com or reach out to Client Services at 1(800)-655-6303. Thank you for trusting us and allowing us to help you on your path to financial freedom!
Reviewed Dec. 29, 2019
Well I have had a few questions and every time I call I get a live person to answer my questions. I really like that. And another thing I really like is everyone I talked to can answer my questions and I don’t have to be transferred to someone else. Thanks. Martin.
Welcome, Martin! It is our pleasure you assist you with ensuring you are knowledgeable of our program. We want you to be as comfortable as possible. In the future, do not hesitate to reach out to Client Services if you have any questions or concerns. They can be reached at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 28, 2019
I would recommend Freedom Debt Relief to my Family and Friends. This has taken a lot of pressure off our Family and given us a chance to move in the direction of being Debt free. I know it is a slow process but it will be rewarding to us at the end.
Congratulations, Catherine, for being on your way to becoming debt-free! Thank you for sharing how you and your family have benefited from our program. The greatest reward is knowing our services have provided you with peace of mind. Please let us know how we can continue being your greatest supporter! Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed Dec. 28, 2019
All questions were answered and the acct. managed well! The updates timely and informative. I am very pleased with all that has been done! I would recommend to anyone with a need as I did. Thank you so much for your assistance.
We appreciate the feedback, Gary. Thank you for sharing how pleased you are with our services. We'd also like to thank you for recommending our services to others! Keep up the amazing work. Thank you for choosing Freedom Debt Relief as your guide to financial freedom!
Reviewed Dec. 28, 2019
Thank you so much for helping me get back to basics and understand exactly what happened. I have always maintained that using credit cards "allows" us to live way beyond our means. It's amazing what I can live without. I have recommended FDR to several friends who are in the same position I was in 2 years ago.
It is our absolute pleasure to, Ms. Williams! Thank you for recommending our services to others. Congratulations on the progress you've made so far. You are doing an excellent job progressing toward financial freedom. Keep up the excellent work! Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 28, 2019
In the short time I have been on board for debt relief, I have been informed of my progress on a regular pace. Am very satisfied with the expertise you have provided. I am looking forward to reducing my debt.
Thank you for the feedback, Stephen. We are also looking forward to seeing you become debt-free. As the journey continues, keep in mind we are available 7 days a week to support every step. You can also view your account details at any time by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 28, 2019
So far I am please with the staff, but I an not says anymore because I am only in the program a month. As we progress definitely I will write more. I need to see how the creditors are willing to negotiate with us for me to says how joyful I am. Like I said so far I am please with the staff for their helped. Thank you.
Welcome to Freedom Debt Relief, Aida! We are thrilled for the opportunity to serve your financial needs. We also appreciate you for taking out the time to share your experiences. As you begin the journey, always know our Client Services team is available 7 days a week to support your every step. We can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. You can also chat with us live when logged into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Dec. 28, 2019
When I found out I qualified for debt relief, I quickly responded to emails and text messages to start settling my debts in an orderly manner. My focus on restructuring my finances was clarified and every time I received a message approve a settlement, I responded with glee and not dreaded phone calls from creditors.
Congratulations, Rolando! We are so proud of the hard work and dedication shown to get to this point. We're also glad to hear how much you're enjoying your experiences with us. Our Client Services team is available 7 days a week to address any questions or concerns that come up. We can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. You can also chat with us live when logged into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to reach your financial goals!
Reviewed Dec. 28, 2019
I've minimized my payments and I'm basically caught up. My credit score has increased dramatically, so it's everything that I was trying to accomplish. I was curious if I was gonna be able to pay that much, but it's worked out. Everything has been extremely professional and helpful. I appreciate the help.
We appreciate the feedback, Robert. Thank you for sharing how you've benefited from using our services. It's an honor to be a part of your debt-free journey. Congratulations on the progress you've made as well! Keep in mind you can monitor your every step by logging into your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief.
Reviewed Dec. 27, 2019
I have been with FDR for a little over a year and I finally decided to get the consolidation loan. I was very pleased with how fast 3 of my 4 remaining debts pending negotiation were settled. I wish I had done it sooner but maybe the settlement amounts offered would have been larger a few months ago. We are on track with what was estimated for the loan and I look forward to improved credit in a fraction of the time because of this progress and this program. Sara was very helpful, knowledgeable and professional with handling the negotiations.
Congratulations, Latonja! We are very proud of the hard work and dedication you've displayed while in our program. It's extremely rewarding to know you are so close to completing our program! Please let us know if there is anything we can do for you as you make this transition. Thank you for allowing Freedom Debt Relief an opportunity to serve your financial needs.
Reviewed Dec. 27, 2019
My thanks to FDR for seeing me thru this process... long process... and we are finally getting positive results. I needed this guidance to get through all the stuff I needed to do to rectify the mistakes I had made... and FDR has been a major asset for sure. Thanks again.
Thank you for the kind feedback, Mr. Perry. It is our absolute pleasure to accompany your debt-free journey. Keep in mind you can view the details of your account anytime by logging into your Client Dashboard at www.fdrclient.com. You can also chat with us live if you have any questions or concerns. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Dec. 27, 2019
I have only just begun the process but I am so happy I did. I have had very few phone calls from creditors and my anxiety level is staying low. The team is there and ready to assist me whenever I have had to call and this is a great relief to me. I can't wait to put my financial problems behind me.
Welcome to Freedom Debt Relief, Carrie! We are thrilled for the opportunity to serve your financial needs. It's also great to hear you are already experiencing some of the benefits of our program. As you begin your debt-free journey, know that our Client Services team is available 7 days a week to support every step of the way. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 27, 2019
Excellent service, the agents are professional and friendly, their knowledge and ways to explain their service is clear and to the point. The website is full of clear information, the video are so useful. Web is easy to navigate. The support service promptly replay to all your question, with a clear explanation.
Thank you, Elsa! We appreciate the many compliments. We also appreciate you taking out the time to share your experiences with us. Great job becoming familiar with how to navigate your Client Dashboard! Keep in mind you can chat with us live when logged in if you have any questions about your account. Thank you for becoming the best part of Freedom Debt Relief.
Reviewed Dec. 27, 2019
Freedom Debt's customer service reps know everything. They made me understand everything clearly. They stayed in the process and always send me emails asking how things are. They keep in touch with me all the time.
Great feedback, Betty. Thank you for sharing! We're so glad to hear how supported you feel in our program. Please continue to reach out to Client Services anytime assistance is needed with your account. We are available 7 days a week to support your debt-free journey! Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Dec. 27, 2019
It had been a pleasure to contact customer service, although I have only had to twice in more than a year. They have always been very accomodating, friendly, and always ready to assist me in whatever way they could. A few bumps in the road, but, they smoothed them out for me.
That is always rewarding to hear, Charles. Thank you for sharing we've successfully addressed and resolved any concerns you've mentioned. We also appreciate you for speaking so highly of our advocates in Client Services. Keep in mind you can also view the details of your account at any time by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed Dec. 27, 2019
From the beginning Freedom Debt Relief has been extremely helpful to me. All of my interactions either by phone or email have been simple. The settlement process has been effortless and the negotiated settlement amounts on my enrolled debt was at least 50% which I think is incredibly effective. The overall experience has been positive. I would just definitely recommend Freedom Debt Relief to friends and family.
We appreciate the recommendation, Veronica. Thank you for speaking so highly about our program! It is an honor to accompany you on your debt-free journey. As you continue toward financial freedom, please let us know how we can continue supporting your every step. Thank you for choosing Freedom Debt Relief. Here's to financial freedom!
Reviewed Dec. 27, 2019
Currently have two accounts to manage with you all. Satisfied so far. After 90 days have one account pending resolution. Based on the current projection I don't foresee anything that would keep us from being debt free in the discussed forty eight month plan.
Thank you, Allen, for taking out the time to share your feedback with us. It sounds like you are right on schedule when it comes to your Graduation Path. However, we are always more than happy to address any questions regarding your account. Keep in mind you can view the details of your account any time by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 27, 2019
I had a bunch of revolving credit card debt. Freedom Debt Relief and I worked on a plan to get those paid off and taken care of. It worked out great for me. The payment was something that was affordable for me every month, and they worked hard to get settlements done in a timely manner. My debt consultant, Tyler, was amazing. I could contact him any time by email and he would reply within an hour.
At the end, the communication wasn’t that great, trying to find out about my last account with the payoff and everything. I had to contact customer service about three or four times and it didn’t seem like anybody knew what was going on. But everything else was fine. I loved the program. It was great. I couldn’t have done what they did on my own. My credit score is now higher. My accounts are all paid. It’s a fresh, new start.
Congratulations, Cade, on completing your Freedom Debt Relief program! What an excellent way to begin the new year. We could not be prouder of the hard work and dedication you showed to get to this point. We wish you the absolute best in all your future endeavors. Thank you so much for allowing Freedom Debt Relief an opportunity to serve your financial needs. Enjoy your financial freedom!
Reviewed Dec. 26, 2019
Things seem to gotten much better since I first started. The people here are good at answering any questions. Most of the calls I was getting have calmed down. I am very happy with things are going and would recommend you to anyone who needs help.
We are very glad to hear this, Mr. Murray. Thank you for sharing your feedback with us. It's rewarding to know our advocates in Client Services have answered your questions to your satisfaction. Please continue to reach out to us anytime you have questions or concerns regarding your account. Thank you for choosing Freedom Debt Relief to reach your financial goals!
Reviewed Dec. 26, 2019
My customer representative, Sue **, is excellent at what she does and made sure that I understood everything as it was described. Any definition that I did not understand, she was patient and made sure I understood everything before signing the documents provided. I feel that Sue should be commended for her efforts and promoted accordingly.
Thank you for sharing the phenomenal experiences you had with us, Mr. Carney. It's always rewarding to hear clients share the amazing experiences they've had with our advocates. Please let us know how we can continue supporting your debt-free journey. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Dec. 26, 2019
I have had a good working relationship with Freedom Debt. Questions are answered in a timely fashion with accuracy and honesty. If they cannot assist they tell you upfront with no time delay. Had one issue but that was due to the Credit Card Company not wanting to negotiate, so took us to small claims. In all, I would definitely recommend them to my friends and family.
Thank you for your feedback, Brenda. We are glad to hear that all of your questions were have been answered to your satisfaction. It's also rewarding to know we've been able to quickly resolve any concerns that came up for you. We encourage you to continue reaching out to our Client Services team any time you have questions about your account. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Dec. 26, 2019
I have been in the program for less than a year. Went into program with about 9 creditors. So far 4 have agreed to settlements at savings of over 30%. 1 would not do it at a reduced rate, but agreed to 0% in making future payments.
Congratulations, Frank! You are doing an excellent job making headway to financial freedom. Thank you for sharing how well you've benefited from our services. Please let us know how we can continue supporting your debt-relief journey. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 26, 2019
All of the agents I have spoke with have been amazing. My only problem is when I log into my dashboard it says I don't exist. Everything else is amazing! They're extremely helpful with the process. And have made me feel secure in my decision to do this.
We appreciate your feedback, Raechel. However, we're disappointed to hear about the technical challenges you're having with your Client Dashboard. When you have a moment, please reach out to our Client Services team at (800) 655-6303 for technical assistance. It's imperative you have access to review the details of your account. We are available 7 days a week! Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 26, 2019
Just what your title stands for “Freedom Debt Relief”. It took a few years to get my debt balance low. However, without your fight in resolving each debt account, I would be still struggling with no peace of mind in sight. Thank you, FDR!
We're glad we could assist you, Simone. Thank you for sharing your experiences with us. It's an honor to be a part of your debt-free journey! Be sure to contact our Client Services team at (800) 655-6303 or via email at support@freedomdebtrelief.com with any questions about your account. You can also chat with us live when logged into your Client Dashboard. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 26, 2019
Due to events beyond my control my debt increased and my income decreased. While handling debt is always stressful Freedom Debt Relief played a big part in minimizing that stress for me. They have allowed me to be able to take care of my elderly mom while they deal with my creditors. I do recommend using Freedom Debt Relief. They have truly helped me in my time of hardship.
Reviewed Dec. 26, 2019
It seems I don't get notified enough if I need to approve a settlement. I would like to be notified via email, text, phone and through the app. If Freedom Debt is having difficulty getting a timely answer from me. This way I'm bound to see one of the notifications. I would not want the settlement to be jeopardize due to me not seeing a notification and getting back to you asap. Thank you.
We appreciate the feedback, Ms. Preston, and agree that open communication is key to our clients' success in our program! When you have time, please reach out to our Client Services team at (800) 655-6303 or via email at support@freedomdebtrelief.com to verify your contact information. We look forward to hearing from you soon. Thank you for choosing Freedom Debt Relief to reach your financial goals!
Reviewed Dec. 26, 2019
Process explained clearly. I felt I was well informed of progress we are making. Pleased I choose Freedom Debt Relief to help me. Have been able to speak with a, representative in person for help. Am surprised how soon they were able to start payoffs.
Welcome to Freedom Debt Relief, Nancy! We are thrilled to be a part of your debt-free journey. Thank you for sharing how pleased you are with our services. We encourage you to continue reaching out to us anytime you have questions about your account. Thank you for choosing Freedom Debt Relief to reach your financial goals!
Reviewed Dec. 26, 2019
I’m very happy with FDR. Everyone I’ve talked with has been kind and assured me I was on the right track. All questions have been answered and calming. Everyone has kept me informed and up to date. I’m thankful I am with FDR.
We're glad you feel supported, Billie. One of our top priorities is to make sure our clients are enjoying their experiences with us. Keep in mind you can view the details of your account any time by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief as a guide to financial freedom.
Reviewed Dec. 26, 2019
So far since joining Freedom I've seen my debts decrease drastically, they have negotiated settlements quickly and at reasonable charges, I would recommend anyone drowning in debt to contact a review officer and see just what Freedom can offer you to turn your credit history around.
Thank you, James, for recommending our services to others. We'd also like to congratulate you on a job well done! You are doing a fantastic job making strides toward your financial freedom. Feel free to reach out to our Client Services team with any questions or concerns regarding your account. Thank you for being the best part of Freedom Debt Relief!
Reviewed Dec. 26, 2019
Freedom Debt Relief was deceitful. They said that they could take care of all my debt within a period of 36 months, and then they come back after 18 months. They wanted me to negotiate a 36-month settlement, which was entirely nothing that we had discussed before. It was supposed to have been taken care of within the 36 original months that we started. The first 12 months were good. I was happy during that particular time. We paid off several smaller debts quickly and we were negotiating anywhere between 40% to 50%, but then it got to a point where the percentage was dropping down where it was like 20% or 30% -- I can negotiate better than that. Stay away from all of the different debt relief people. Negotiate yourself, take care of it yourself, and do it one-by-one situation.
Thank you for expressing your concerns with us, Gary. We would love to have an opportunity to discuss this matter more in-depth with you. It sounds like you are well on your way to a debt-free future. Let us further explain the process to you. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 25, 2019
It’s big help for me this website, and I am so happy to help me. I can sleep good and I can work and nothing to worries. Thank you for the staff of Freedom Debt Relief. I can recommend this website to my friends. Thank you so much! Have a Merry Christmas and a Happy New year to you all.
Happy holidays to you as well, Albe! We are excited to be a part of your debt-free journey. The greatest reward is knowing our program is providing you with peace of mind regarding your finances. Please continue to reach out to our Client Services team anytime you have questions about your account. Thank you for choosing Freedom Debt Relief.
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- PO Box 2330
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85002-2330
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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