Freedom Debt Relief Reviews
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About Freedom Debt Relief
Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,961,138 reviews on ConsumerAffairs are verified.
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- 4,961,138 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Feb. 27, 2020
I definitely recommend Freedom Debt Relief to anyone considering debt consolidation. I was able to pay off a large amount in credit card/loan debt in far less time through payments into a dedicated account. They also worked to get an settlement on a judgment so we could refinance our house.
Reviewed Feb. 27, 2020
Called to get information on how much money I needed to put into my dedicated account to finish the deposits. Did not get a straight answer. The lady gave me an estimate and stated it may take more. She didn't know and couldn't find a way to get the information.
We're sorry to hear your experience in our program has not been consistent, Wil. We would like an opportunity to speak with you further regarding the mentioned experience. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Feb. 27, 2020
I started with FDR about a year ago. First year went pretty smoothly. Whenever my husband or I had a question customer service was generally helpful. We had a special circumstance this past December. We received a gift of $6k and decided to put it towards our FDR account to speed up our program. At that point we had 3 debts. One resolved, one in process, and one pending negotiations. I called in December and spoke with a customer svc rep and expressed to her that we wanted to use the $6k to accelerate our program and since it was more than enough to cover the current debt in process plus its fees could we do a lump sum settlement? She said yes and that she would forward the request to her manager. She also said that should jump start negotiations on our final debt.
We got excited because we were moving along at a good pace and might be done sooner than thought. She advised to us to call back in early January for an update. Well January rolls around and I called because we didn't see the Citibank debt for $5286 closed out yet. I spoke with a Jared in customer service and he said, "Oh we don't do lump sum settlements." What??? I explained my previous conversation and he then put me on hold to speak with someone. He came back to the line and said, "I'm sorry we must have some program updates. You can request a lump sum settlement." I forward the request to my manager. He said wait about 2 weeks and call back for an update.
I waited 3 weeks and called at the beginning of February. I spoke with another representative who said they would transfer me to Jared's manager. They sent me to voicemail for a woman who was out of office. Coincidentally 2 hours later we received an offer for our 3 debt with Barclay. We accepted it at that time. I waited until the following Monday for Jared's manager to call me back and we never got a call back.
On Tuesday 2/18 I called again and spoke with a gentleman and explained everything that happened up to that point. I expressed I wanted to speak to a manager because we were not getting any clear answers and nothing had been done. He put me on hold and spoke with someone on the escalations team. They told him there was nothing that could be done for me. That we had been given wrong info all along and that there would be no lump sum settlement and that was because we had to have both the Citi and Barclay accounts in progress and then both accounts would have to have enough money in to pay both off in a lump sum settlement. Again I asked to speak with a manager.
I was sent to Anna ** on the leadership team. She advised that there some cases where a lump sum settlement can be done on a single account. I explained to her that we were in the process of trying to purchase a truck for my husband and that had we known back in December that this was the way this was going to go we wouldn't have tried to accelerate the program and used the $6k we gave FDR as a cash payment for a vehicle instead of trying to get out of debt quicker. She said she could help us and she would contact her manager for the lump sum request on Citi only. She said she would also provide coaching to all the reps we spoke with previously to make sure they were giving correct info. In the meantime she would have to defer the offer on the Barclaycard. I said that was fine.
We had wanted the citi card paid off since December. We would work on quickly building the account back up to renegotiate with Barclay. Anna advised we could call with any questions and that while she couldn't take a call directly she would call when she had a break in her day. I have tried to reach her 3 x since 2/18 with no response. Today is 2/27/20. I have now been on hold for 40 min waiting to speak with a manager and have been passed around the escalations team 2x. Hoping for results.
Hi Regina! We are sorry to hear about the experience you had with us. We would like an opportunity to speak with you further regarding the mentioned experience. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Feb. 27, 2020
Accurate timely information given with onetime updates and very nice customer service. I appreciate the communication and how quickly we have been able to clear my accounts together as a team. It is truly appreciated and I will be happy to tell a friend about the great service provided to me thus far with my Freedom Debt Relief account.
Hi Ronnie! Thank you for taking the time to leave us a review. We are happy to hear that you are satisfied with our program thus far! We are here seven days a week, so if you ever have any questions or concerns, don't hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 27, 2020
Explained how Freedom works. Let me know that I could call anytime. Explained how things worked and how to handle creditor. Assured me that Freedom Debt Relief was available to handle whatever problems that came up. I felt relieved that I was getting help.
Thank you for your review, Linda! Ensuring our clients are feeling comfortable and confident with our program is the goal here in Customer Service! Remember, you can follow up with your program progress through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 27, 2020
My debt became unable to handle without being stressed out. Without their help I have no phones call all the time. When I have question or need help someone is always there to help in any way they can with out making me feel like I am not using my knowledge on my own.
Hi Donna! We are happy we can be of assistance to you! Remember, you can follow along with your progress on your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed Feb. 27, 2020
Very Helpful and enjoyed working with them. I hope they can get me on the right track and hope this does not happen again that I will need them. I have enjoyed working with Matt. He seems to really care about the person he is working with so I wish to thank him and Freedom Debt Relief.
Hi Daniel! Thank you for your review. We are happy to hear about the positive interactions you've had with us. We are here for our client's seven days week, so if you ever have any questions or concerns, don't hesitate to reach out to us. We can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 27, 2020
I am pleased with the help I get in going through the process of paying off my debt! I feel Freedom has been doing what they say they do so far very well! I have not experienced any surprises or lack of help when I have needed it.
Thank you for your spectacular feedback, Deborah. Our greatest accomplishment is to help clients become debt-free! If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 27, 2020
I have problems trying to keep up with my account, I just moved and have no job. My sister is helping me, I spoke with Alex who helped me out while the previous person was not very clear with me. Alex was clear and precise. Thank you Alex for great service.
Thank you for sharing your story with us, Paulo! We are sorry to hear about the circumstances that led you to our program, however, we are honored to be apart of your debt-free journey. If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 27, 2020
No matter who I get on the phone, they are very respectful and courteous and extremely helpful. Thank you for understanding my situation. I'm so happy for joining Freedom Debt Relief. I know I should be done with my payments, but just can't do it right now.
Thank you for your review, Rosemarie. We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 27, 2020
I was very worried about taking this step, Epsy answered all of my questions and listened to my concerns about starting this program. I am new to FDR but I feel that I am on the right path to become debt free!
Thank you for your feedback, Brenda. We are happy to hear that one of our Certified Debt Consultants was able to assist you with a world-class customer service experience! If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 27, 2020
Yes, I would recommend Frida because they help you solve your debt problems and keep you very informed. They are always pending to send you a message in any movement that is being made and I congratulate them because they help people who are under-recourse.
Hi Mr. Bonilla, thank you for your review. We work very hard to ensure our clients are able to receive not only debt relief but also stress relief, as we want the program to feel easy for everyone. If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 27, 2020
Freedom Debt Relief has been very helpful in starting the process paying off all my creditors in a timely manner. It is very easy to communicate with them anytime that you have any questions. They explain the process very clearly, and they are there to support you in this process.
Thank you so much for your review, Deborah! It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 27, 2020
Excellent communication when needed and the best customer service! The qualification is triple "A" A-vailable, A-ffable, A-ccredit! Customer support is always handy and response right away if a question arises. I am very satisfied to be enrolled in this awesome program. KUDOS!
We appreciate your review, Fernando! Our greatest accomplishment is to help clients become debt-free! As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 27, 2020
This program has been a real lifesaver and I did in fact recommended to a friend who has also enrolled. The process was detailed but explained very well. This has allowed us to have a better quality of life and rest a little easier.
Thank you for your review, Edward. We are over the moon to receive such stunning feedback! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! We just want our clients to see that there is a way out and becoming debt free is the way to go. If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 27, 2020
First of all thanks so very much for this great opportunity to share my experienced. Whatever I will write here are accurate & from the bottom of my heart. First when I spoke with Mr. Michael **, he explained to me all about the freedom depth. I said to myself, this is it, the solution I’m looking for. I can sleep better now, no worries. I trust Freedom Debt Relief. I’m looking forward for a better life because of the full support of Freedom Relief. Thanks everyone especially for those staff that I spoke with. God bless???♥️
Welcome to the program, Cecilia! We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 27, 2020
I’m not satisfied that Freedom Debt Relief is working as well as they can. I saw them online and they seemed decent. I said I would try them. But knowing what I know now, I might have tried somebody else. They tried to put me over to a bank that was gonna take over my debt but I was gonna end up paying more in the end than I had started out owing. That's not making me happy. I want my bills paid at what price I owe. I’m real worried.
They also told me if I can find a good price and I wanted to pay it off, to pay it off. But what’s gonna happen to the money I’m giving them? Are they gonna give me back the difference? They need to improve their communication and the way they deal. I have not been happy. I can pay off one of the bills if I had to. It was an 8000-dollar bill. They had it down $4000, which may be better than what we’re gonna get for it. But now, they're offering me two. So what are they gonna do? They took out my money for what they planned on using and I don't know how they got that amount. Are they gonna give me back the 2,000 between the two and the four that I could get it for? They don't seem to be very clear on what they're saying.
Also, I thought that once I hired them, that would be the end. I know FDR is only taking out so much but I thought they had money to back them up. If they could pay off my bills then I would pay them off. But that has not happened. I've paid off one bill exactly for $2,000 which I could have paid myself. The rest of my debt has not been paid off and the companies are still sending me bills. They send me one a week, every week. They also go online and send me a letter. They have even sent me an overnight special delivery, all kinds of things, and so have some of the others. One of the companies has even put my account into the hands of a receiver. Now, it’s more money. I have had so many threatening letters from all the companies. They want their money.
I can’t understand why Freedom Debt Relief can’t stop this. It kinda worries me. Freedom Debt Relief keeps telling me that the companies are doing that because they know they're gonna have to reduce the money in a snap. But I don't understand that. To some degree, yes but at some point, it should stop. It shouldn't be ongoing since the very beginning, every single week for one or two of the companies. But outside of that, FDR is doing all right.
They took off one bill and I thought that they were supposed to be giving $500 a month to each bill. I had five bills that were outstanding and I was having a hard time paying. Now, it’s gonna be worse because my daughter has cancer and I’m trying to help out in that situation. FDR has been taking out $513 a month from my debit card since last June so I’m expecting a little more from them, even a little more response or information.
Barbara, we are extremely sorry to hear our team of professionals has not been able to address all your concerns at this time. We strive to provide our clients with constant support as we know how stressful this can be. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed Feb. 27, 2020
Freedom gave me a timeline and they were able to give me some kind of relief for my month-to-month bills. They were very friendly and very professional. They told me exactly what I was getting into and what to expect. So I knew ahead of time before I made up my mind to go with them after they explained the whole program. Their website is very user-friendly and gives you an idea of where your money is going and what’s getting paid off. It’s really simple to use. Their legal team is really good too, so I didn’t have to go to court. I just told them what was going on and I gave them a power of attorney to handle it and they did.
They’re doing a pretty good job and I'm quite happy with them. I'm looking forward to graduating from the program itself because nobody wants to be in debt for the rest of their lives. But before anyone jumps into this program, they should make sure that they know that their credit score is gonna suffer, and then they’re gonna have to build it back up.
Gonzalo, thank you for sharing your experience with us! We love that you could find a solution that best served your financial needs, and you have been prospering throughout this process. As we continue, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed Feb. 27, 2020
My husband and my daughter were afraid that the program with Freedom wasn’t gonna work out. But we’re practically done now. We just have two more to finish off and I’ve been pleased with what Freedom Debt Relief has done. Any time that you call, they are able to answer whatever your questions are. The rep that I spoke to initially said that if I ever had any questions, I could call on him in terms of directing me to if I needed to go to anyone specifically. When I called to ask them specifically about something, they would look through my record and verify it and we’d come to an agreement of what was gonna be next. They were also caring every time.
The payment plan was based on how much Freedom felt was gonna be needed to have available to begin and continue working. I was able to pay some extra money and we worked it out to where it looked like I had pretty much the amount that was gonna be needed in the long term. So, the amount that I had to pay every month was dropped down to just $25 a month. I just pay that minimum to make sure that it shows that I’m still in the program ‘cause if there’s no activity on the bank part, their system stops. I've been in the program since 2018. Once you understand the process that they take, it makes it easier to understand what’s going on. Also, it’s not a necessary contract that you can’t break. If you feel like the program is going too slow and decide you don't wanna continue, you can stop the program anytime.
Thank you for sharing your experience with us, Alicia! We are so glad we were able to provide you a solution that worked best for your family. We understand this is not an easy process, which is why we give you our support throughout this process. Feel free to reach out to Client Services, if you need anything, they can be reached via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Feb. 26, 2020
Cory truly broke every element of this program down. He made me feel comfortable and made me feel like I wasn't a failure for accumulating so much debt. He was extremely personable. I couldn't have asked for a better experience. Now. LET'S PAY OFF THIS DEBT!
Welcome to the program, Mr. Brennan! We are so excited to be part of your journey to a debt-free future. If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 26, 2020
I would recommend a friend, because of the and attention that FDR has shown me. The services that FDR offer are just what I need to proceed in life, while working to be debt-free. I believe in the process and they believe in me.
Thank you for your review, Mr. Freeman! We appreciate your generous feedback about our company. We take pride in providing a world-class customer service experience to our amazing clients. As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 26, 2020
Was very happy with the way Adam hadled me and my questions, made me feel comfortable and confident. Looking forward to a debt-free future and the freedom of mind it will provide, looking forward to working with Adam.
Thank you for your review, Adam. We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 26, 2020
A big relief that my bills are getting paid off. I will be able to see the light at the end of tunnel. The phone calls from the creditors are finally coming to an end. Only have to pay one bill a month is great.
Hi Sarah, we appreciate your feedback. We definitely share in your excitement as you become debt-free! As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 26, 2020
I was very nervous at first. But with their help I feel very confident with the choice I chose to have Freedom Debt Relief help me through my financial crisis. I could have never done this on my own. This is such a relief to feel that I will be able to get back on my feet with their help.
We appreciate your review, Cynthia. It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 26, 2020
A weight has been lifted off of my shoulders since being with Freedom Debt Relief, they have answered any questions I've had & been very helpful with anything & everything. Would recommend to anyone that is in the position of needing help.
Thank you for your feedback, Janet. We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 26, 2020
The young lady I spoke to answered all my questions and made me feel confident. The professional manner if the call was impressive. Am very happy that I became involved with Freedom. Would highly recommend them to friends. Always nice to be made to feel welcome and confident.
Hi Mark, thank you for your review. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom. As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 26, 2020
Program is great. Yes I would recommend this program to a friend. I still have calls coming in, however I refer them to you. I love the settlement amounts. The savings on each credit card account. I appreciate the updates.
Thank you for your feedback, Brenda. We're proud of what we do and we look forward to assisting you in becoming debt-free! If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 26, 2020
Following through with everything. Delight to work with. Emailing is perfect for my situation of being too busy to answer phone. Easy to be reached by text or email where I respond rapidly. If I don’t answer fast email then they send another which I don’t care.
Thank you for your feedback, Maureen! We will be rooting you along the way to your financial freedom! As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 26, 2020
Representatives were all courteous, concerned, try to resolve and would get supervisor if they could not resolve. They would make sure it was satisfactory before I would go, FDR has a wonderful staff and very knowledgeable about most situations, I can’t thank them enough. Keep up the good work!
Thank you for your spectacular feedback, Diana. Our greatest accomplishment is to help clients become debt-free! If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 26, 2020
Great at responding to any concerns. My son's medical Bills and job surplus after a vehicle accident sent my family into crisis. Freedom Debt Relief helped to keep normalcy in our lives until I could retire and return home after 2.7 years.
Thank you for your review, Mr. Harrington! We are sorry to hear about the circumstances that led you to our program, however, we are honored to be apart of your debt-free journey. If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 26, 2020
Was put in a very bad situation by a customer. They decide not to pay the contract and as forced to live off credit cards, in the end Freedom was able to work out an easy payment plan to get my life back in order.
Thank you for sharing your story with us, Joseph. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom. If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 26, 2020
Very satisfied with how you are handling my debt resolution as well as how you keep me informed of my debt status. Your customer service is absolutely wonderful. I have no problem recommending your services whenever I can. Thank you.
Thank you for your review, Arleen. We appreciate your generous feedback about our company! As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 26, 2020
Updated on 03/02/2022: Its has been a slow process, And I have paid so many fees as I have saved. But it has put me on the right track back to good credit. Was told it would take about 3-4 years to complete. It looks like it's going to be around 6-7 years. I have made every payment and never skipped any.
Original Review: Freedom Debt Relief has helped us a lot. It is very hard trying to do this by yourself. They have talked me through several things and have done everything they said they would do. I would recommend them if you're in need of help.
Thank you for your review, Ms. Howell. We cannot thank you enough for sharing how greatly our program has positively impacted your financial situation. If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 26, 2020
I have made several phone calls trying to resolve the monthly payment due to my mom falling and having a brain injury and me having to step in and help pay for her care. Not being able to afford the $700 payment twice a month I’ve only asked for a one year reduction to 500 twice A month and have received no phone calls back. I’ve called several times. One girl told me maybe I should go someplace else. I had another guy tell me I can do this on my own. I didn’t really need Freedom. I’m wondering are you really in this to help people or just to get rich and screw people along the way. I’m very disappointed in the way I’ve been treated.
We are so sorry that you feel this way, Denise. We are never intending to make things harder for our clients. Please understand that your deposits are structured around the accounts you have in the program so we can get you significant savings in a timely manner. Sometimes making these types of adjustments can truly hinder our ability to complete you in the program in the time expected. If you are still having a concern about this, please contact Client Services at (800) 655-6303 so we can get you the help you need. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 26, 2020
I was having some issues with the program at first. I didn't realize that they weren't paying the creditor upfront. It was just collecting the money and then pay after. So I had an issue with the creditors calling and garnishing my money from my account and getting someone from the county and different things. But it stopped now. Freedom Debt Relief was very helpful in resolving any issue or situation I had. If I were to call, they will respond, then they will do their best to help me out to understand the program on how everything works. After that, everything worked out fine. It really impacts my situation a lot because now I'm getting closer to paying off my debt. It makes me a little bit more comfortable with Freedom knowing that they are handling the creditors and getting the settlement and that I'll be debt-free. I would certainly recommend them. Just make sure that you read up on the policies and follow through and go through the whole thing.
Thank you for the feedback, Gailann! We are glad everything with your program was able to be worked out, and you're moving forward successfully. Keep the great work! As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Feb. 26, 2020
They are doing a great job. They're nice to work with and they've been successful in trying to help me accomplish my goals. The payment plan is tough, but it's working, so it's good. Overall, everything has been absolutely great with them.
Kim, thank you for the feedback! We are glad you have been successful so far, and we will continue to work hard on your behalf! If you need any assistance in the future, reach out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Feb. 26, 2020
I’m very happy with FDR's service. They did everything that they said they would do. I was very pleased with them, everything they did and what they got accomplished for me. I could have been completely out of debt in about three years. They were well on their way to doing that but after other stuff came up, I paid them my debts off.
John, thank you for your review. We work hard to meet our client's expectations, and we are glad to see you are happy with the results so far. In the future, if you have any questions or concerns, reach out to Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Feb. 26, 2020
I liked Scott, the FDR rep, when I talked to him. He was really informed and really helped me. He explained everything and it didn’t take us long to sign up. They worked with the payment plan with me really well. In fact, I had a little bit of extra, so we upped the payment to 500. Soon, the end is in sight.
Sharon, thank you so much for leaving us a review. Our team of professionals are excellent at ensuring our clients are aware of all their options when deciding to become debt-free. If you ever have any questions or concerns, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 25, 2020
It's been great, no problems at all. Wished that I had contacted you all earlier. Would recommend to anyone needing to get out of debt. Very helpful and courteous, very easy to get a hold of if I have any questions.
Thank you for your review, Eva. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom. If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 25, 2020
Very slow and makes creditors on me taking forever to settle each account and they tell to hang in there. Come to find out the longer I wait my debt keeps growing and I end of paying for it and being told it's a settlement fee and now I don't know if I should trust this outfit. Talked with other debt outfits and warn this should've been settle long.
Hi James! We are sorry to hear that you are not satisfied with the results the program has provided. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed Feb. 25, 2020
I entered into an agreement with them and I discussed numerous times with them about an account but they did nothing about it and now because of them not listening I am being sued by a creditor and NLLG has refused to send in a general denial letter to the court as I requested to do now and he refused to do until the last day so now he has said he can’t help me and sending it back to FDR.
Thank you for sharing your concerns with us, Nancy. It is definitely frustrating when creditors chose litigation to collect on a balance. This is why we offer our legal service protection to our clients. However, we would like the opportunity to review your account information with you. One of our team specialists will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 25, 2020
I've been enrolled in this program for nearly a year and completely regret my decision. It's been one problem after another with this company. They seem to always drop the ball and communication is terrible. I started getting law notices from one of my cards. They assured me that it would become a top priority. A few months pass, I hear nothing, I get another notice from the lawyer offering me a 60% settlement. I send this to Freedom and they ignore it. Fast forward to now and I am being sued. I now have to pay back the full balance and then some. To make matters worse, I had spoken to someone at FDR and added the law protection a couple of months ago. I began paying $12.00 monthly for this coverage.
Due to a communication error on their part, I was never added to the protection program although I continued to pay for it. When I spoke to FDR about this, they noted that I was never added and pretty much said, "Too bad you won't be covered." No mention of refunding what I have already paid plus, I'm still paying and still not showing as being enrolled despite trying to correct this. You get a different answer depending on who you talk to. We've done our part by uploading documents as soon as we get them, monitoring our accounts but they ignore everything that we send. I regret this horribly.
We're sorry to hear your experience in our program has not been consistent, Mr. Riley. Our goal is to greatly support our clients, no matter where they are on their Graduation Paths. We would like an opportunity to speak with you further regarding the mentioned experience. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief to meet your financial needs.
Reviewed Feb. 25, 2020
My enrollment councilor M. ** is the only rating I can provide. 5 Stars. FDR’s phone agents. (3) that I spoke with to update my banking account did not get resolved, because I got 2 emails & 1 Text message stating, I had a ISF funding that was a lie. The money was there. They didn’t update the info. It’s frustrating! Miscommunication? Not acceptable!! Rating this portion. 0 Rating. Check with me 3 months from now, for a new rating. In fairness I can only give what I have experience at the start of the program.
Thank you for sharing your experience with us, Joseph. We're always trying to improve our clients' experience so we appreciate your feedback. We're confident that you'll be pleased with our services. If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 25, 2020
Very good customer service. The staff is very knowledgeable. I would recommend to others. FDR has helped me a lot. I am also trying to put more money into my dedicated account so that I can get out of debt faster.
Hello Jean, thank you for your review. We enjoy having you in the program and assisting you in becoming debt-free! If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 25, 2020
Updated on 04/28/2021: I just want to say thanks to Freedom Debt Relief for their help. It been a pleasure work with them. They have resolved most of my debt accounts in less time of what they said. I would recommend this program to anyone.
Original Review: I would recommend this program to everybody. I’m so happy I got it. Thanks, Freedom Relief, it is been a big help for me, my credit has improved a lot. If anybody ask me about the program, I’ll tell them to get on it in a heartbeat.
Thank you so much for your feedback, Raymundo. We are happy to be your debt settlement company and are excited to see you complete the program successfully! If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 25, 2020
The staff was very professional, pleasant, and helpful in getting my debt resolved. I can contact to follow up on my debt, get explanation to my questions. They sought out a resolution to shorten the timeline of my debt, and I pray it all turns out well.
Marilyn, we are so pleased to hear how successful everything has been for you. We love what we do in assisting you to a debt-free future, please let us know if you need anything along this journey. We can be reached at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 24, 2020
Now I realize it’s not FDR fault for the Debt and the taxes on the so-called savings.
We both know, Debt negotiating settlements is not actually income! This is an honest crisis for many, even millions of consumers. But if you are offering a service to help, that's what a consumer expects. There is always fine print or hidden cost with companies. And most of the time that information is not disclosed when soliciting their service. So, I would like to help someone understand what's at stake. You can best believe I will not recommend their service to help honest individuals that are experiencing this type of crisis. Their service creates an extra burden of debt discreetly! This will heavily affect my taxes and we all know, no one files their credit card debt or interest on their income tax unless it’s a business credit card.
We're sorry to hear about your many disappointments in our program. Yes, we do charge and collect settlement fees. However, we do not do so until the balance has been reduced successfully and the creditor has accepted the first payment. However, there were other concerns mentioned we would like to address as well. One of our experienced team members will be reaching out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Feb. 24, 2020
I started this program a year ago and have had 4 of my program debts resolved. There is still some to go but it is slowly happening. Will be glad to have all of it paid off and resolved. Thank you Freedom Debt Relief for helping me.
Thank you for sharing your experience with us, Pamela! We're so happy to hear how much we have helped alleviate the stress you were experiencing. You're off to a strong start and a step closer to becoming debt-free! If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 24, 2020
The customer service agents are courteous and knowledgeable. They are eager to help you with any problems you may have. The company, itself, is ready and willing to assist with any and all situations. If you have a problem making a payment you can contact the company and they will accept partial payments until you are more secure. I truly appreciate everything this company has done for us financially. Their service agents and managers are super.
We appreciate your generous feedback about our company, Mr. Hamilton! We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 24, 2020
These people are a bunch of irresponsible nullities. They are very superficial. Did not provide very important information in due time. Never have I seen so much superficiality. Stay away from this program/company. If you think that you will get some assistance, you are wrong.
Reviewed Feb. 24, 2020
We signed on for the program being given most the information about the plan. We allowed all accounts to go delinquent, at their request, with promises of relief. We fulfilled all the program requirements and completed it over a year ago. We have been trying to buy a house, only to find one of the accounts they claimed to have cleared is still appearing on our credit and is still reporting delinquent. We have contacted the creditor only to find they are not honoring the agreement made with Freedom because Freedom made the payments to them late. We have been in contact with Freedom repeatedly this last year, and no one ever gets anywhere near a resolution.
In fact most of the time when we call they act like they have no idea what we are taking about, so we spend an extra 20 minutes on the phone to reexplain the situation every single time. We paid Freedom to do a service and feel cheated. We never would have signed on to do this program if we had know it wasn't going to fix the situation we were in. Just want to make sure people reading these reviews have all the facts about this company before signing on with them.
Hi Jarred. We are extremely sorry to hear about your experience with us at this time. It is never our intention to make your graduation path more difficult to obtain. We would like the opportunity to better your experience with us. One of our team members will be reaching out to you to address all your concerns. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 24, 2020
Love program, put my mind at ease. I can actually sleep at night. The best program I've ever been in. I'm very happy with the progress and how hard y'all have been working for me so this can become a success for me and change my life... Thank you!
Thank you for your spectacular review, Esther. We will be rooting you along the way to your financial freedom! If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 24, 2020
I have no complaints so far. All seems to be done as I was told it would be done. I do have a question, bank withdraws for me a bi weekly, in March, there would be 3 instead of the 2? Need to know please. Thank you.
Hi Judy! We are glad you are off to a good start! Please reach out to Client Services to discuss your schedule deposits. They will be happy to assist you at 1(800)-655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 24, 2020
Overall I am very dissatisfied with the program and am planning to begin the process of finding alternative solutions to the program. Disappointed in the lack of progress on my accounts after being in the program for over a year.
We are sorry to hear that you are not satisfied with the results the program has provided, Mr. Johnson. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 24, 2020
They have been kind, courteous, & very helpful. They explained everything that is to take place to get my debt cleared, my role, what my options are, & what I need to do to ensure everything is taken care of.
Thank you for your review, Dwain. We will be rooting you along the way to your financial freedom! As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 24, 2020
I am very pleased with the conversations I have had the two times I called this week. The people I had the pleasure to talk to were very knowledgeable and professional. I would not hesitate to recommend this company to anyone I know. Thanks.
Thank you for your review, Mr. Skinner! Our greatest accomplishment is to help clients become debt-free! As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 23, 2020
Jade ** showed exemplary customer service skills and communication. Was so efficient from start to finish. He has demonstrated superb skills in influencing and negotiations, and conflict resolution. I need help with my 2 creditors One Main and NetCredit as they keep on calling me 2x a day, every day...
Thank you for your review, Francisco! We work extremely hard to provide our clients with a memorable experience. As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 23, 2020
I needed information regarding my accounts for employment purposes and Beverly was totally awesome in offering her assistance with such a delicate matter. Bev verified my account, made sure she understood exactly what I needed, ensured she did everything according to protocol and followed through with providing the info I needed and ensuring I received it via email. Beverly was more than helpful and was extremely happy to do so despite the time frame it took. Thanks again Bev.!!!
Thank you for sharing your experience with us, Mr. James! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom. If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 23, 2020
It was explained to me well. I also didnt put into account that if I would have stayed with credit cards my payoff would have been more. I now understand better how it works. I had forgotten some of the details how you guys pay off the debt.
Thank you for your feedback, Jose. We are happy to be your debt settlement company and are excited to see you complete the program successfully! If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 23, 2020
Freedom Debt Relief has been fantastic! They are helpful at every step of the way. My loans have been negotiated down to a point where I can see some sunlight. They are flexible and work with you to end the indebtedness as quickly as possible.
Thank you for sharing your experience with us, Paul. We are pleased to hear about your success within our program! If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 22, 2020
Updated on 01/21/2022: Thanks! You have done a great job on my behalf. You loyally worked on my behalf and have made me feel more secure financially. I appreciate your kindness and care through this process of making me more stable through all the problems in the past two years with my hardships from the COVID pandemic! God bless!
Original Review: Freedom Debt Relief, thanks so much for being there for me!! You have taken a load off my shoulders! I appreciate all that you have done for me. My circumstances after college was horrific to bear, but because of your help I'm getting back on track. Thank you so much!! God bless you!
Thank you for your review, Mercile! We appreciate your generous feedback about our company! We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 22, 2020
I have had a good experience with this program so far. The representatives are supportive and knowledgeable and I am confident they advocate in my best interest. My experience has let me share the Freedom program information with others as well.
Thank you for your review, Myra! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 22, 2020
Excellent understanding of program what my responsibilities are. Great feedback on settlements incurred and accounting specifics of my dedicated amounts paid. I appreciate your excellent Customer Service, along with the empathy given to hear my concerns on matters I may have. Thank you for your Professionalism along the the Compassion FDR implements.
Hi Charles, thank you for your review. Our negotiators do an amazing job of obtaining the best settlements and making sure our clients' debt is getting reduced! Our stunning team will continue to work hard to settle the remaining of your debt and having you become officially debt-free! If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 22, 2020
Started out fine. Then when I didn't see any action taking place I was told they were waiting until my dedicated account built up funds. Deposits I was making to Freedom. By the time they started negotiating I had two creditors take me to court. One I negotiated with and had to pay them on top of my deposits to Freedom. The other one was granted garnishment of my wages. Now I'm making deposits to Freedom and paying a settlement myself AND getting my wages garnished. At this point I contacted Freedom and told them I quit the program because I couldn't afford to put money out to them along with the other two.
I still had money in my dedicated account and was told I would get money back minus their fees. Which was around $100 a month. I had around $388 left in my account and when I called and asked when I'd get my money back I was told there was nothing left because of fees I owed. So magically it went from $100 fees to $388! My advice? Don't do it unless you enjoy going to court and giving your money away to Freedom.
We're sorry to hear about your experience in our program, John. We would like an opportunity to speak with you further regarding the mentioned experience. One of our team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 22, 2020
Freedom Debt Relief helped me during a hard time when I was hurt and unable to work. My debt piled up. They are friendly and knowledgeable and will work with you on what you can afford. They have been great and three of my debts have been paid off in a short time for way less than I owed.
Thank you for your review, Mr. Wright! We are happy to be your debt settlement company and are excited to see you complete the program successfully! If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 21, 2020
Updated on 03/07/2022: Freedom has done everything that they said they would do for me. If you lots of credit card debt, Freedom is the company you want to negotiate that debt to be reduced. A+ company. I'm 2 years in and they have only 3 more credit cards to negotiate for payments.
Original Review: My wife has MS. She was diagnosed in 2010. Over the years our credit cards got out of control. Buying medical equipment, co-pays and out of pocket costs. We were both retired and I had a part time job. We had to rely on credit cards to make ends meet. I got an email from Freedom and checked it out. Everything was explained in understandable terms. My wife and I decided to go with their program and could not be happier that we did. Great people and great program. I would recommend this program to anyone in deep debt. They are working on getting our $36,000 debt resolved.
Thank you for your review, Mr. Greenberg! We are sorry to hear about the circumstances that led you to our program, however, we are honored to be apart of your debt-free journey. If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 21, 2020
All my questions were answered and very polite and in a timely manner. It was easy to get to my portfolio and see my progress and understand it. All in all it seems this could possibly be a great choice for me and my current situation. I believe there is light at the end of the tunnel.
Thank you for your feedback, Roen. We appreciate you trusting us and allowing us to help you on your path to financial freedom! If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 21, 2020
Had a great experience. Rep exceedingly helpful in providing support and information about my Chase account and hardship information. She also showed me places on the website to further assist me with the processes.. I am very pleased with her service. Thank you for your kind assistance.
Thank you for your review, Ms. Pascoe! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 21, 2020
Overall I'm satisfied with the experience but I was hoping that some of the card debt would have been negotiated a little better. With none being negotiated with one card and to pay the full balance and one that was totally a confused mess with being paid.
Hi Carolyn! Thank you for voicing your feedback to us. We are always looking for ways to improve. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 21, 2020
My experience in the beginning was kind of skeptical. I was having second thoughts but after reviewing everything I have made a decision to stay with the program. In the package that I received and after reading everything in it. I'm going to stick with the program. After seeing and reading everything I'm going to put my trust in them. It change my decision. Let's do it and Concord these depts. Thank you VERY MUCH. Stanley
Welcome to the program, Mr. Chance! We look forward to helping you reach your goal of financial freedom! If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 21, 2020
They are very helpful. They answer all questions the best they can. They explain everything so you understand them. They keep you updated on everything they do to help you get out of debt. You can add money when you have extra at any time. So glad I talked to them before filing for bankruptcy!!!!
Thank you for your review, Ms. Grover! It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 21, 2020
Very high quality of service on your behalf. Freedom Debt Relief has resolved my accounts. Only pending 1 account of all that you resolved. Thanks a lot for your help. It has been a pleasure for you guys to work with me.
Thank you for your feedback, Mr. Garcia! You've made an outstanding amount of progress and we look forward to getting you 100% debt-free. If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 21, 2020
I appreciate the help I am getting from Freedom Debt Relief. I do fear that my credit may be bad forever. But I would refer others to the program if they were in a situation as I was. They have been helpful to assist in my understanding how the program works for me.
Thank you for sharing your experience with us, Carla. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts! As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 21, 2020
It was really hard to take the first step to debt relief. I wondered if there was a honest company out. Freedom Relief was the one. I'm still at the beginning stages but they have been available and helpful when I need them.
Reviewed Feb. 21, 2020
My Liaison (Mr. **) is very detailed oriented along with being explanation friendly, I feel real comfortable with this process of being debt free in a short period. No matter what questions I may have, Mr. ** always provide me with the right answer without sounding like I'm brothering him, also the rapport that we have established is second to none.
Hello Spivey, thank you for your review. We are happy to be your debt settlement company and are excited to see you complete the program successfully! If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 20, 2020
I feel I was misled from the beginning. I was told credit score would increase in 6 months. Well, it went down and then I was asked to take a loan to get it done faster which would have cost me way more money. So at this moment credit-wise, I am worse off than I was before the process.
Reviewed Feb. 20, 2020
There were two agents whom I found to be extremely helpful. Mr.Chris ** and Miss Vanessa (last name). Both of these agents went out of their way to assist me, especially Mr .Chirs. Their patience is what really impressed me, They waited for me to procure certain documents, cards, etc and they made sure I filled out the forms correctly from freedom Relief. i praise these two employees to the highest degree. These two agents deserve the highest accolade. Thanks again "Freedom Relief" for helping me with my credit card problem.
Welcome to the program, Mr. Turner! We are over the moon to receive such stunning feedback about our wonderful advocates! If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 20, 2020
I am very pleased with FDR’s services! I am excited that my debt is being paid off! Thank you FDR! I definitely recommend to others who are in the same boat as I am—have debt. You will not regret taking this step! Go for it!
We appreciate your feedback, Norma! We cannot thank you enough for sharing how greatly our program has positively impacted your financial situation. If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 20, 2020
It's a great program. It will help you a lot with your financial situation, they have a great staff, very professional and responsible, excellent customer service, they don't let you waiting on hold, they trying to assist you as fast as I can, you never get any harassing from the companies, they resolve with the best settled for you. I will strong recommend it to anyone, that needs help with their debts. A+.
Hello Maria! We appreciate your generous feedback about our company! We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 20, 2020
The gal I spoke with was fantastic. She investigated each step and helped me to get the request submitted on the first call. She was very pleasant to speak with and very helpful. She is an asset to your organization. Michael **
Thank you for your spectacular feedback, Mr. Hibbert! We are excited to assist you along the way to financial freedom! If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 20, 2020
I am most satisfied overall however the large synchrony debt of over $5k is causing credit report problems. We need to address this debt quickly. Plus I was told before I signed the target of 48 months to satisfy my debts was doable however it has been extended 11 months with is most disturbing.
We appreciate you voicing your concerns with us, James. We understand our negotiations process takes time and requires the patience of our clients. We know the relationship you had with your creditors is important to you. Our goal is to satisfy your enrolled balance as quickly as possible. Please remember to visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 20, 2020
Despite multiple conversations FDR did not contact Buffalo Credit Service Credit Union in time. I ended up having a judgment against me that has had a very negative impact on my credit rating, The same almost happened again with BSCU but I settled it myself. I should have been told from the beginning that they would be very difficult to deal with and that I should work with them directly. I have now almost doubled my monthly payment in hopes of completing this program sooner.
We're sorry to hear about the experience had with one of the enrolled creditors. It is frustrating when a creditor chooses litigation to resolve a balance. We generally have a sense of how aggressive they may or may not be based on past experiences. Supplementing funds is a sure way to accelerate your Graduation Path. We encourage clients to take advantage of this option if financially doable. In the meantime, feel free to log into your Client Dashboard at www.fdrclient.com to monitor the progress you're making toward financial freedom. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Feb. 20, 2020
A great place with good people Helping people become Debt Free. I would highly recommend this company to all of my friends & Family. Once my family & I are debt free we will have such a huge burden off of our shoulders.
Hi Randy! It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 20, 2020
Claim assistant Kayla alleviated my concerns about possible actions against me. She provided step by step instructions on her to proceed to get information on my account. Kayla was most helpful. I will seek her assistance on future concerns that may arise.
Thank you for your review, Ms. Castillo! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 20, 2020
Between studies to upgrade my certification and my monthly payments I found myself in debt. Nowhere go for financial help, I knew I needed help and Freedom Debt Relief help me out in time of need. Thanks. On my way to Freedom.
Welcome to the program, Mr. Merrick! We will be rooting you along the way to your financial freedom! If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 20, 2020
A sudden incident caused me to have adjust my next account deposit and FDR was not only understanding, but explained the implications, any potential problems and then assisted me in making the changes. They are always thorough and helpful. This has always been the case with FDR.
Thank you for your review, Michael. It is our pleasure to assist you and educate you on your path to financial freedom! If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 20, 2020
My salesman name was Nathan. He was very professional. I'm looking forward to working with you guys, and will let my friend know about this program. I know that this program is going to get me get out of debt and I don't have to be stressing on how I am going to paid my bills.
We appreciate your generous feedback about our company, Elaine. We are happy that one of our Certified Debt Consultants was able to address your questions and concerns! As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 20, 2020
I was skeptical about trusting this company to negotiate my debt because of a negative experience with someone else. I already have 2 debts resolved (since June) and have seen an improvement in my credit score. I certainly recommend FDR!
Thank you for your review, Donna! We are pleased to hear about your success within our program. As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 19, 2020
Not happy. I feel you don’t start out deposits enough and companies aren’t contacted and worked soon enough till the bills get higher from late fees, till they take you to court. Happen twice. Stuck with more than 1200.00 more than I started from and have to pay the total. I’m afraid it’s going to happen to the rest of them and I might had been better on my own. You know these companies And should have spent time on them first so this would Not happen. I’ve upped my month deposit already.
Thank you for voicing your concerns with us, Thomas. Not all of our clients experience this, although it is true that some creditors are more aggressive than others. We've been negotiating with hundreds of creditors for over 15 years, so we have a sense of how aggressive they may or may not be based on this experience. If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 19, 2020
This is a very repetitive process, I have had to do things over and over again. Is Irritating to have to continue to get emails and calls on things that I already did, Having to explain things over and over again, And in the end, the representative catches and attitude.
Thank you, Ms. Perez, for voicing your concerns with us today. We're sorry to hear about the frustrations you're experiencing. Providing our clients with superb customer service is a top priority for us. However, we take every opportunity to get better in how we service our clients. One of our experienced account specialists will be reaching out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Feb. 19, 2020
Was served with Summons & was directed to legal staff to handle it. Which I am in contact with. Thank You For Your Help. I am in contact with them now and they are guiding me through the process. It makes me feel at ease. Knowing that this is being taken care of.
Thank you for your feedback, Jerome. We will be rooting you along the way to your financial freedom! As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 19, 2020
Since starting the program in Nov. 19 FDR has been able to settle two large debts. It's a great feeling knowing that all my debts will be paid off in 5 years or less. Stay focus, be consistent with your monthly deposits... it works!
Thank you for your review, Carlos. We're so happy to hear how much we have helped alleviate the stress you were experiencing. You're off to a strong start and a step closer to becoming debt-free! If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 19, 2020
I would definitely recommend FDR for resolving debt. They are a great company and they work hard to get your debt resolved for the lowest amount possible. They are working on my debts and doing a great job. I couldn't have done it without them. Thank you FDR for all you hard work
Thank you for your review, Connie. Our greatest accomplishment is to help clients become debt-free! If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 19, 2020
Very pleased with the results of the program. Staff friendly, understanding and patient with the questions. They stay on the phone with you for as long as you need them to. I especially like the when they reach out to you often.
Thank you for your review, Valencia. We are happy to be your debt settlement company and are excited to see you complete the program successfully! As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 19, 2020
Since starting the process, I have gotten 3 of 6 settlements, and I couldn't be happier about it. Most importantly, everyone has the time to speak with me, answer any questions I may have, and assuage my concerns and fears. Even though they have (probably) hundreds of clients, they make me feel as if I were their only one, and that they really, truly care.... not just about settling my debt, but about me as an individual. It is a totally painless process, and I'm looking forward to being debt free!
Thank you for your review, Ina. We appreciate your generous feedback about our company! We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 19, 2020
To consolidate all outstanding credit card debt that was never going to be paid off due to their predatory lending practices. FDR helped negotiate and I saved 50% on over charged interest fees. Also went from 10 year payoff to 3 years.
Thank you for your feedback, Greg. We look forward to helping you reach your financial goals! If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 19, 2020
Since starting with FDR I’ve been able to rebuild my credit and learn how to be more financially responsible. It’s worth looking into if you’re having troubles making ends meet. It’s not hard getting started and they’re there 24 hrs. A day if you have any questions.
Thank you for your review, John. We cannot thank you enough for sharing how greatly our program has positively impacted your financial situation. As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 19, 2020
I talked to Keesha, and she was very helpful and knowledgeable about my account and concerns. She explained how FDR works, and the time it may take to get my debts settled. I definitely would, and have, recommended FDR to others.
Thank you for sharing your experience with us, Sherryll. We take pride in providing world-class customer service to our amazing clients. As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 19, 2020
Freedom Debt Release is the greatest thing that ever happened to me. They always answer all my questions that i ask. They go step by step with me. I tell all my friends if you need help with getting out of debt. They will work with you.
Thank you for your review, Donna. It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 18, 2020
I've been with Freedom Debt Relief for over 6 months and within that time they have worked hard to get settlements for my debts. I'm very content with their service and I'm reaching my goal of being debt-free. I would recommend this program for those of you who are in debt and need to get your chance to start over and build your credit scores.
We are pleased to hear about your success within our program, Eleanor. We work very hard to ensure our clients are able to receive not only debt relief but also stress relief, as we want the program to feel easy for everyone. If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 18, 2020
Freedom Debt Relief has been awesome. They saved me from going into bankruptcy. They have been professional and very efficient. If you need a company that cares about helping you then I definitely recommend this company. They never made promises just solutions.
Reviewed Feb. 18, 2020
Thank you for helping me get debt free. You are/were a blessing to me and my family. I finally have some breathing room with my finances. I don’t know where I’d be without all your help. Thank you so much.
Reviewed Feb. 18, 2020
I am grateful for the wonderful, helpful experience I've had with FDR. It has assisted me in finally getting relief from debts that as a senior was leaving me with nothing to live on. FDR has been my saving grace as a senior from living a depressing life. It has not been easy but this help relieved me from greedy creditors harassing me. Calling my phone all day and sending threatening letters. I pray that God will bless me financially so that I can complete this soon cause it's a challenge to give up $402.00 from a SS monthly benefit when your other necessities far exceed the little that's left. I'm now seeking employment so if you need me call me! Thank you for all your assistance.
Thank you, Ms. Covington, for sharing your feedback with us. We are pleased to hear our service is providing you with financial relief. We also understand that affordability is key to our clients' success in our program. Our Client Services team is available 7 days a week to support your needs. We can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 18, 2020
Debt was greatly reduced when a solution was reached before getting court papers (very nice). However, when one of mine went to court I ended up paying $100 dollars more than what I owed because of legal fees associated to the case. I think it all balances out in the end but would have liked to have been told that there is a chance the legal fee might wipe out the savings I thought I was getting.
Thank you for sharing your feedback with us, Stephanie. It's disappointing to hear one of the enrolled creditors chose litigation to collect on a balance due. However, we appreciate your understanding and patience while we continue settling the remaining balances. Be sure to log into your Client Dashboard at www.fdrclient.com to view the important communications regarding your account. Thank you for being part of the Freedom Debt Relief family!
Reviewed Feb. 18, 2020
We decided to use your company to help us with our credit. We were scared in the beginning but the staff have been up front about every move. We will recommend you to our friends. Thank you for helping us.
Thank you both for placing your trust in our service. We are more than happy to assist you on your way to becoming debt-free. We also appreciate you recommending our program to others. If any questions come up, please do not hesitate to reach out to our Client Services team for assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 18, 2020
I like many had way too much debt, and I was drowning. I work two jobs and am a single parent. I felt like every check was stretched to the limit. Getting back on track with Freedom Debt Relief has helped in so many ways. One payment a month, constant updates on settlements. My credit score is going back up. I know in another couple of years when I complete the program I will be so much lighter and feel so great!
Congratulations, Laura, on the progress you've made in our program! You are on your way to a debt-free future for sure. We are sorry to hear about the circumstances that eventually led you to our program. However, we are ecstatic to be a part of your financial journey. As always, please contact our Client Services team at (800) 655-6303 or via email at support@freedomdebtrelief.com with questions concerning your account. Thank you for choosing Freedom Debt Relief!
Original Review: Feb. 18, 2020
Updated on 06/25/2021: I am very pleased with this program. Only a year 1/2 left and I am glad I did this. Even able to add a debt I forgot. Litigation is good too so I don’t have to worry about court. I highly recommend this program if you want to be debt free
Original Review: I have not been in the program for a year yet but have 2 settlements one completed and one beginning. I have been happy with the services. If I have a question I always get an answer. I’m very thankful I entered this program.
Congratulations, Jerilyn, on the progress you've already made! You should be very proud of your accomplishments in our program. We appreciate you sharing all of your questions have been answered to your satisfaction. Please continue to contact our Client Services team anytime assistance is needed. We can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for being the best part of our Freedom Debt Relief family!
Reviewed Feb. 18, 2020
I am happy with the service I have received and the notification process is great! I have been notified in real time and can make selections immediately from my phone. I will continue to follow closely and look forward to being debt free. I would recommend Freedom to friends and family.
We're glad to hear how satisfied you've been with our service, James. Thank you for sharing how pleased you are with our efforts to clearly communicate with you regarding your account. We also appreciate you recommending our program to others! Be sure to log into your Client Dashboard at www.fdrclient.com to view any important communications regarding your account. Thank you for choosing Freedom Debt Relief as your guide to financial freedom!
Reviewed Feb. 18, 2020
I have always been treated more than fair and with due respect by all of the FDR team. I could not be more satisfied with this whole process than I have been during this journey. I have truly been amazed by everything that has been accomplished.
Thank you, Jeanette! We appreciate the amazing feedback regarding the level of customer service you've received. We are also excited to be a part of your debt-free journey. As you continue making your way toward financial freedom, be sure to log into your Client Dashboard at www.fdrclient.com to monitor the progress you're making. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Feb. 17, 2020
FDR helped me get started paying down my Debt load right away as I was facing going Bankrupt very soon! They have help negotiate with the Credit Card Co.’s to reduce my Debt and even though it will take time to get free from the burden of debt it will pass sooner than you might think!
Thank you for sharing your experiences with us today, Mr. Horne. It's rewarding to hear how you've benefited from using our service. We also appreciate you being so patient while we work to obtain the best settlements possible on your behalf. Keep in mind you can monitor the progress you're making by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your financial success!
Reviewed Feb. 17, 2020
Just enrolled so I’m not sure how this will help my credit. I think getting a debt consolidation loan would have a been a better choice. The persons I spoke to were very clear and understanding on describing the terms.
Welcome to Freedom Debt Relief, Frederick! We look forward to guiding you toward financial freedom. We are also glad to hear the proper expectations regarding our program were set. As your journey begins, we'd like to remind you that you have 24/7 access to your account information by logging into your Client Dashboard at www.fdrclient.com. You can also chat with us live with questions or concerns regarding your account. Thank you for choosing Freedom Debt Relief.
Reviewed Feb. 17, 2020
They've eliminated the burden of stressing out monthly over my credit card debts. I can say that it has truly helped me and my family out to the fullest extent. I've had no issue whatsoever as long as all directions presented to me are followed promptly.
Thank you, Lloyd, for taking the time to share your experiences with us. We are thrilled to be a part of your journey to becoming debt-free. It's rewarding to hear how you and your family have benefited from using our service. If any questions do come up for you, we encourage you to contact our Client Services team for assistance. We can be reached by calling (800) 655-6303 or via email support@freedomdebtrelif.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 17, 2020
I'm thinking it is too soon to have any resolution to my debt. I will give a better review in a few months. I'm a little confused as to what's actually happening now. I'm not satisfied that things are progressing as quickly as I would like to see them progress.
Welcome to Freedom Debt Relief, Ms. McMurrain! We are thrilled for the opportunity to serve your financial needs. We also appreciate you voicing your concerns with us today. Rest assured, our negotiators will take the first opportunity possible to settle the enrolled balances. In the meantime, feel free to visit your Client Dashboard at www.fdrclient.com to monitor your progress. You can also chat with us live if you have questions. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Feb. 17, 2020
Progressing steadily! It has been difficult, especially in the beginning. I was not used to ignoring my debts. Finally I relayed a bit and was able to breathe! After that I haven’t worried near as much about not paying on my bills. Difficult adjustment! The credit score hitting rock bottom was another shock, but I’ve learned extra patience! Thank you!
Thank you for sharing your feedback with us, Ms. Leek. We're glad to hear you're beginning to experience the benefits of using our service. It's also rewarding to know our program has provided you with peace of mind. Please let us know how we can continue supporting your financial journey. Client Services is available 7 days and can be reached by calling (800) 655-6303. Feel free to email us anytime at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Feb. 17, 2020
This has been very helpful! I would recommend this program to anyone who needs help! If you're struggling and want to become debt free, it's definitely something to look into. I'm glad I did! I can't thank them enough for their help!!
We appreciate your enthusiastic feedback, Grace! We're also excited to accompany your journey to financial freedom. Great job on your part for researching the options available to you and taking that initial step toward your debt-free future! We would also like to thank you for recommending our program to others. If you ever have questions regarding your account, always feel free to reach out to Client Services at (800) 655-6303 for assistance. You can also email us at any time at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 17, 2020
I wish that I had pulled the trigger years ago with debt relief, I tried to manage things on my own, but stuff kept piling up and eventually become too overwhelming, a great amount of stress has been lifted now and I'm glad that I pulled the trigger and enrolled to get my debt back under controlled.
It is our pleasure, Brad! It's rewarding to relieve clients of the stresses that come from financial concerns. We appreciate you for sharing how much you've enjoyed your experiences so far. Please let us know if any questions come up regarding your account. Client Services can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed Feb. 16, 2020
Updated on 12/10/2020: The experience has been positive and negotiations are very prompt. I check my dashboard every week to see progress and it's getting there. Some credit cards have settled and others are still being worked on but overall, it's being handled.
Original Review: So far the experience has been positive. I'm due to make my first payment, so taking it a day at a time. I have followed FDR direction so we'll see what the future holds. I continue to check my dashboard for any updates as well.
Thank you for taking the time to share your feedback with us, Mr. Molina. We'd like to welcome you to the Freedom Debt Relief family! We are excited about the opportunity to serve your financial needs. We're also glad to hear you are becoming familiar with how to navigate your Client Dashboard! If you ever have questions about your account, feel free to chat with us live for immediate assistance! Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Feb. 16, 2020
Entered the program in 2017. It’s being a huge relief in my life. Being able to consolidate my credit cards debt and make only one monthly payment, had helped me to prepared for my future by saving money. Freedom Debt Relief provide very high-quality service, they always keep me update and requested my permission for every settling account. They always offering assistance and guidance to their clients. I’m very happy with their service and I highly recommended to others!
Congratulations, Patricia! You are doing a fantastic job in our program. Thank you for complimenting the service we've provided. The greatest reward is knowing we've eased your concerns regarding your finances. Keep up the excellent work and please let us know how we can continue supporting your journey to financial freedom. Client Services is available 7 days a week to answer any questions or concerns regarding your account. Thank you for choosing Freedom Debt Relief.
Reviewed Feb. 16, 2020
I would definitely recommend Freedom to others! They are always there to answer questions as specific and thoroughly as possible...I have never hung up with a specialist and still had questions or confused about the process. They have made this challenging time for me as less stressful as possible and always reassure me when in doubt and that they will take care of it. I was so skeptical going into this process because of so many fraudulent programs and they were able to provide with all the information and proof they were an accredited company. Breanna is simply the best and is always available...she even reaches out to me just to check in and make sure things are going as planned and if any questions have popped up. So thankful for everyone at freedom and helping me along with process.
Reviewed Feb. 16, 2020
So far this has been a satisfactory experience. It is early to comment as we are just beginning. I am dealing with phone calls right now regarding payments. I am still happy with my choice to use Freedom. Will be able to give a more accurate opinion once negotiations begin.
We would like to take this time, Ann, to welcome you to the Freedom family! Thank you for trusting our service to reach your financial goals. We encourage you to view the helpful videos on your Client Dashboard at www.fdrclient.com, that specifically speak on how to handle the creditor calls you're receiving. You can also chat with us live if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 16, 2020
Needing authorization. The associate that assisted me was very helpful and thorough! Sorry to say I haven’t had that in the past but this time she explained everything to me and checked all the info for me so that she could be helpful.
Thank you for sharing your experience with us, Cassi. Our clients are our top priority and ensuring that you feel understood and appreciated is the main goal. If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 16, 2020
I am new to the service, so I can not yet comment on results. However, Jean ** (if I recall correctly) was very helpful and professional with the application process. She was very patient, understanding, and pleasant. If my results are as efficient as she was, then I look forward to the service.
Thank you for your feedback, Mr. Kelly! We are happy to hear that one of our Certified Debt Consultants was able to provide you with a memorable experience. As we begin your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 16, 2020
Good help. Told me what will happen with credit future. Good to know that I am not alone in this matter and I will be able to count on them. Still have some doubt but so far they have given me no reason to doubt they are going to do what they say.
Welcome to Freedom Debt Relief, Mr. Martin! We are excited to be a part of your journey to becoming financially free! We're also glad to hear the proper expectations have been set. Keep in mind our Client Services team is available 7 days to support your financial needs. Thank you for choosing Freedom Debt Relief to reach your financial goals!
Reviewed Feb. 16, 2020
All contacts have been very helpful in getting me on track in taking control of my credit card and other account. I know it's going to be a long road ahead to reach my goal but with the help and guidance of FDR I will make it. I will do my part. Thank you.
Welcome to Freedom Debt Relief, Robert! We are thrilled for the opportunity to accompany your debt-free journey. Please know that our advocates in Client Services are available 7 days a week to address any questions or concerns that come up along the way. You can also chat with us live when logged into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 15, 2020
Made it easy to settle accounts early and keep my credit score looking good - moving forward with things. Easy to work with people on the loan end of things. Definitely would recommend this for someone who is upside down like I was.
Congratulations, Frank! We are very proud of the progress you've already made in our program. You are doing an excellent job resolving the enrolled balances. If any questions come up for you, be sure to contact us at (800) 655-6303 for immediate assistance. We are available 7 days a week to support your debt-free journey. Thank you for choosing Freedom Debt Relief as your guide to getting there!
Reviewed Feb. 15, 2020
I was so stressed and worried how I was going to handle it all. After an illness that left me behind financially, I found Freedom Debt. A weight had been lifted off my shoulders. They were so kind and helpful. Talking with them was like talking to a friend. I never was made to feel ashamed or degraded.
Terrific feedback, Ms. Swenson. We take great pleasure in providing a service that allows our clients to have peace of mind. Thank you so much for complimenting the service that's been provided. We encourage you to contact our Client Services team at (800) 655-6303 or via email at support@freedomdebtrelief.com anytime assistance is needed. Thank you for being the best part of Freedom Debt Relief!
Reviewed Feb. 15, 2020
Very friendly and easy to work with. The staff is quick to reply to answer our questions. We are excited at the aspect of becoming debt free in an easy to maintain structured plan. Thank you so much, helping us to achieve our goals.
Thank you so much, Eric, for sharing your positive feedback with us! We are honored to be a part of your debt-free journey and are excited to witness the progression you make toward financial freedom. Be sure to log into your Client Dashboard at www.fdrclient.com to view important communications regarding your account. You can also chat with us live with any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 15, 2020
An established system which is helping with my debt situation and encouraged to be more careful with my credit. I have learned through this process how to think smarter and not fall into a pit of indebtedness. I would recommend this service to family and friends.
We're glad to help, Bryan. Thank you for taking the time to share your experiences with us. Educating our clients with helpful financial tips is key to our clients' success in our program. We also appreciate you recommending our program to others. If any questions come up, our Client Services team can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief as a guide to your debt-free future.
Reviewed Feb. 15, 2020
???? A great alternative for filing bankruptcy. Easy payments and you know that there’s going to be an end to it. You’ll sleep better at night knowing so Can’t wait to be completely debt-free and have no credit card payments at all. I’ll be up hundreds of dollars a month by doing so through this program.
Thank you, Charles, for the positive feedback. Hearing you're already seeing savings from enrolling in our program is amazing to hear! We're also excited about your journey to becoming debt-free. Please know our Client Services team is available 7 days a week to support your every step. You can also monitor your progress by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed Feb. 15, 2020
Talking to the people that’s going to help me cause I really don’t understand how this works. Thank you so much. It's Took me a while to look up your website and go through which I am very pleased and very happy and look forward to doing business with you guys and consolidating my credit. I do not wish to have that credit. Thank you.
Welcome to Freedom Debt Relief, Ms. Reyes! We are honored to be a part of your debt-free journey. We encourage you to contact our Client Services team anytime assistance is needed with your account. We are available 7 days a week and can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. You can also chat with us live when logged into your Client Dashboard at www.fdrclient.com. Thank you for trusting Freedom Debt Relief to serve your financial needs!
Reviewed Feb. 15, 2020
My experience with FDR has been very helpful & I was treated by very professional and knowledgeable staff. I totally have enjoyed my experience with FDR & I would recommend them to anyone needing assistance!!! Thank you!!! Thank you!!!
Anna, thank you so much! We are so happy we could provide you with constant help as you reach your financial goals. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Feb. 15, 2020
Everyone has been very helpful. I always get a response which is refreshing. And I am happy some of my accounts are getting settled . My experience with FDR has Been satisfying and I am most happy with a certain customer support girl. She was so helpful and gave me some relief that I can rely on her. Looking forward to paying off some debt.
Amazing feedback, Jamie! Thank you for sharing with us how pleased you've been with the service provided. We take great pleasure in guiding our clients to brighter financial futures. We would also like to thank you for recommending our program and complimenting one of our talented advocates! Please continue to reach out anytime assistance is needed. You can also chat with us live from your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 15, 2020
I am impressed and very happy to be able to contact Freedom Debt Relief with no problems and they always contact me very quickly. I would recommend this company to anyone in need of their services. Thank you FDR for all your help.
It is our absolute pleasure, Valerie, serving your financial needs. Thank you for sharing the positive experiences you've had while in our program. We also appreciate the recommendations! Be sure to log into your Client Dashboard at www.fdrclient.com to monitor the progress you're making. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed Feb. 14, 2020
Very happy with results. Big relief for me and my family. Best decision I have made in years. Keep up the good work with your customers. I will definitely recommend this company to my friends and family. Again, very very pleased.
We appreciate the positive feedback, Ms. Carla, and are glad to hear how pleased you are with our service! We also would like to thank you for recommending our program to others. Please continue to reach out to our Client Services team when assistance is needed. Keep in mind you can chat with us live from your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed Feb. 14, 2020
The person that I dealt with was excellent. Due to issues on my side I made a choice to go a different route. I wish I could of stayed. I would recommend you. Thank you. I will call you later. Will talk to my agent.
We appreciate you sharing your feedback with us, Anne. It is disappointing to lose you as a valued client. However, we wish you the absolute best on your journey to becoming financially free! Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Feb. 14, 2020
The customer service, when you call, is great and take the time to answer questions. I have had the opportunity to speak to a couple different representatives and they have all been wonderful. I do not recommend the "chat" feature. The two times I attempted to use the feature it felt like the person was trying to push thru the questions quickly without providing full information.
Jennifer, thank you for your excellent feedback! We are prideful of our professional mannerism and ability to cater to our client's financial needs. We cannot wait to reach your goals. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 14, 2020
Every call has been pleasant - informative and issues have been resolved. Agents are friendly, concerned and very knowledgeable. I have gotten a C+ Loan and my debt will be resolved faster than anticipated, which will help my credit score rise faster to enable me to start working towards possible buying a home of my own.
Congratulations, Melinda! It has been our pleasure serving your financial needs. Thank you for complimenting the service provided by our knowledgeable advocates in Client Services. As you head toward the finish line, please let us know how we can support every step. Thank you for choosing Freedom Debt Relief to reach your financial goals!
Reviewed Feb. 14, 2020
Zackery ** was very professional and patient with all the question and advise all of the program. Anytime I called he was able to answer any questions I might have had. I strong recommend anyone to me **.
Thank you for complimenting the service provided by one of our advocates, Ms. Garhano! It's always rewarding to hear clients share the wonderful experiences they've had in our program. Please know our advocates in Client Services are also happy to answer any questions or concerns that come up. We can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 14, 2020
Updated on 02/17/2021: I'm extremely happy with the success of the program because I can see the results of my debts are very promising. I'm able to act quickly to approve the negotiations/settlement made by Freedom Debt Relief. I'm also pleased with the communication process of keeping me updated with information that is pertinent regarding my debts.
Original Review: I'm very satisfied with the service that I'm receiving from Freedom Debt Relief with my debts. I was able to get two of my credit cards settled for less than what I owed the company. Freedom Debt Relief program has proven to be a great program for resolving my debts.
Great to hear, Dale! Congratulations on the progress you've made in our program. Keep up the amazing work! Please let us know how we can be your greatest supporter as you make your way to financial freedom. Thank you for choosing Freedom Debt Relief.
Reviewed Feb. 14, 2020
Freedom Debt Relief has already settled 2 of my debts for close to 40% less than I owed. The process has been easy and all the staff has been helpful, professional and friendly. They have assisted me on getting out of debt and increased my quality of life.
Casey, we appreciate you taking the time to leave us a review! We look forward to you becoming debt-free and are glad to be your partner along your debt-free journey. Please contact Client Services at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 14, 2020
They were very helpful and talk you through every thing they were going to do and they were nice and I would recommend them to other people. I am happy with them so I will try to stick with it till I'm done.
Curtis, thank you for taking the time to leave us a review. We are so glad you feel our program could be of benefit to you and your finances. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Feb. 14, 2020
I am very pleased with the resolutions. This is new to me but feel Freedom is the best. They let me know all that is going on. Would recommend the services. They are very professional and upfront and let you know what to expect.
Emiline, we appreciate your great review! We love that our team of professionals was able to walk you through the progress while ensuring you understand the program. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Feb. 14, 2020
I have only been in this about 8 months and I am seeing relief and less stress. It is really helping me. I have a little more cash to work with. I would recommend this program to anyone that finds themselves in debt that is hard to control. I'm glad I took the chance and contacted Freedom Debt Relief.
Thank you for leaving us a review, Jesse. We're very pleased to know we've been able to assist you whenever you've needed it! Remember, you can check on your program progress online at the Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Feb. 14, 2020
Transparency. You got it! I like it! A LOT! A LOT! I'm not used to getting it! I have already told several of my friends. One of my friends started with "Freedom" and they are very pleased! Now I'm spoiled! THANK YOU!
Marvin, thank you for your amazing feedback! It is a pleasure to be able to assist you in obtaining your goal of financial freedom! We love to have transparency with our clients as we guide you through this process. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Feb. 14, 2020
FDR is a great company with a lot of success negotiating settlements in my case!! It's been an issue that I'm very excited about. If you are looking for a debt settlement company, FDR is the best company that I've seen.
Cindy, we pride ourselves on having great customer service and providing our clients with reasonable results. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs!
Reviewed Feb. 14, 2020
Updated on 09/02/2021: The reps are great. Every time I've called in, they've always helped me with my problems, and it's been wonderful. They told me I would graduate by 2021, but now, it's looking like 2024. I've had a lot of problems because I was living with my grandmother. I became her power of attorney and added her debt to the program. The debts were mainly her debt, to begin with. We had $19,000 in debt enrolled in originally, and not even 5,000 of them were mine. We lost our house last year and I had to postpone my payments for a couple of months and they were great about me doing that.
My grandmother went to stay with my brother, and in the meantime of us looking for a new place to live that was safe, my brother took the power of attorney and stopped paying her portion. What we did was for the first year or two, everything came out of my bank account, then we switched it to her account when I was having issues with my account, even though I was giving her the money. My brother put a stop to it, so the payment didn't go through for the one month and I thought, "Well, why not?" I had no clue what was going on. Nobody communicated this to me.
When I called saying that I got the notice, they told me, and I called my grandmother. I told Freedom Debt Relief, "All right, take her debts off of my program." They did, but then, they didn't lower my payment, so I was still paying the same 312 a month. I thought, "I can't swing this on my own." I had to postpone the program until I could swing it then I still couldn't swing it. I got a notice saying that my program was behind, if I could just make the 258 payment. That, I can swing, so I called and told them I got that email, then they lowered the payment to 258 and I've been doing okay. The dashboard is very self-explanatory, and I'm on there at least once a month usually. Overall, I love the program, and I'm almost done with it.
Original Review: I have come a long way in my debt relief journey and FDR has been a huge help in that journey. Before I enrolled in the program I was struggling to make all my payments on time and even pay all my bills. Now I have money to pay all my bills on time and even have money left over each month.
Stephanie, we are pleased to see how beneficial the program has been for you! We are glad we could provide you with a successful solution. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Feb. 14, 2020
So far everything has been done what they said they will do. I am very happy with Freedom for helping me get out of debt. I can breathe a little easier that I have Freedom on my side. I can actually have time with my grandkids and not feel I will go broke if I get them a ice cream.
Lorie, we are happy to see another satisfied client! We take pride in giving our clients a stress-free option when deciding to handle their debt. We're excited for you to start this new journey, and we wish you nothing, but great success throughout your debt relief program! Thank you for being the best part of Freedom Debt Relief!
Reviewed Feb. 14, 2020
Freedom Debt Relief is a lifesaver. They have pulled me out of a very tough time in my life and made things possible again. Freedom Debt consolidated my debt and helped me with a payment. After doing this for a while they introduced me to a better plan that consisted of paying All the settlements which will help my credit score faster. I'm truly pleased with FDR.
We appreciate your valuable feedback, Chris! We are happy things have been going smoothly with your program. Congratulations on your success so far and moving forward with our sister company. Feel free to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Feb. 14, 2020
I am very pleased with the program. Before discovering Freedom Debt Relief I wasn't able to sleep thinking of all the debt I was in. Now I am able to sleep at night therefore I recommend to everyone that is experiencing financial debt to join Freedom Debt Relief.
Kircia, thank you for your review. We work very hard to ensure our clients can receive not only debt relief but also stress relief, as we want the program to feel easy for everyone. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Feb. 14, 2020
Freedom Debt Relief has been a godsend to me. I stupidly got myself in over my head with unsecured credit card debt. I called FDR and they come up with an easy plan for me to reduce and get rid of my debt completely. Set up a payment plan and make sure you keep up with it. FDR will take care of the rest for you. With their help, three creditors have been paid off so far. Thank you FDR!
Hello Bridgett! We appreciate your kind review. We are so happy you found our program to be the best solution for your current situation. We just want our clients to see that there is a way out, and becoming debt-free is the way to go! Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- PO Box 2330
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85002-2330
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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