CountryWide Debt Relief Reviews
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About CountryWide Debt Relief
CountryWide Debt Relief helps consumers manage unsecured debt (e.g., credit cards and personal loans) through consolidation and settlement programs. It offers personalized plans based on your financial situation, often combining debts into a single monthly payment or negotiating with creditors to reduce balances. The company offers free consultations and structures programs to help clients pay off debt over time rather than using a fixed, upfront price. It advertises over 30 years of experience in debt relief.
- Free initial consultations
- Good credit not required for debt consolidation program
- Fees apply only if a debt is settled
- For-profit company
- $10,000 credit card debt minimum to apply
- Not available in all U.S. states
CountryWide Debt Relief Reviews
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- 4,874,223 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Dec. 16, 2015
Customer care is excellent. I don't know what it takes to make settlement with some of the credit card companies but I wish it would go a little faster. Mary ** is excellent.
Thank you for the review, we appreciate your commitment to the debt consolidation program; #DebtFreeStressFree
Reviewed Dec. 16, 2015
In the beginning, the Countrywide team was pretty concise and helpful as far as what needed to be done and all the particulars. Then they sent me a note saying that I'm all done but I haven't got the best clarification as far as payments, where I'm at, what I paid or how that affects credit scores, but I know they're not taking money every month.
Client was notified of completing his program on 9/22/2015. No more payments are required because he finished the program sooner than expected as a result of better than expected settlements with creditors.
Reviewed Dec. 14, 2015
Happy to be rid of credit card debt. I did not pay as much since the credit card companies keep adding on late fees and such. They also help me dispose of timeshares which I was not happy with. They keep increasing their maintenance fees. Wyndham had me booked into San Francisco and I had to pay to park the rental car. Give me a break. My credit rating was harmed because of help with these debts but at least I do not have to deal with them anymore. Now to avoid further credit card debt.
I'm glad you called us for your credit card debt and timeshare liabilities. By successfully completing your debt consolidation plan you are now #DebtFreeStressFree.
Reviewed Dec. 14, 2015
I was looking for something and CountryWide representative explained the situation. Someone invited me to the office to see the office and how they work and I said we'll have legitimate business just by doing that instead of doing everything over papers and emails. Everything from them was perfect but the only thing that I wasn't aware is that I have to pay the taxes on the money that I didn't pay for the debt. I'm really, really happy with them. Every time I go and when they didn't answer the phone, they got to call back right away so I'm pleased.
Thank you for sharing your story. I'm happy you took the time to come into our office and see our operation. Congratulations on your debt consolidation, enjoy living a #DebtFreeStressFree life.
Reviewed Dec. 14, 2015
I am still in the process of completing my Account with Countrywide, but I am quite satisfied at this time.
Thank you for your review and giving us the opportunity to work on your debt consolidation. #DebtFreeStressFree
Reviewed Dec. 13, 2015
I would highly recommend Countrywide Debt Relief. We're extremely pleased with the service. We wanted to thank everybody for all their efforts. Right now, we're in the process of trying to refinance our house and the fact that we paid off that bill, Countrywide helped us so much.
Thank you for your recommendation, it was our pleasure to assist with your debt consolidation. Good luck with your refinance and enjoy living a #DebtFreeStressFree life.
Reviewed Dec. 13, 2015
I am very satisfied with the service I have had this far. My questions have been answered in a timely manner as they have been asked. All the personnel with whom I have interacted have been very professional, knowledgeable and pleasant to work with.
Thank you for giving us the opportunity to assist in eliminating your debt. Our team of experts is here to guide you through the debt consolidation process. #DebtFreeStressFree is the way to be!
Reviewed Dec. 13, 2015
Let me tell you how thankful I am I joined your program!
Thank you for the opportunity to work on your debt consolidation. We appreciate your patronage. #DebtFreeStressFree
Reviewed Dec. 12, 2015
I am very satisfied with the way my debt relief was handled. My overall experience has been great. I would recommend CountryWide to anyone need help with becoming debt free.
Thank you for your review and recommendation. Congratulations on becoming "debt free" by consolidation your debt. #DebtFreeStressFree is the way to be!
Reviewed Dec. 12, 2015
Customer service is satisfactory. Also do appreciate the flexibility at times when my schedule payment is due to request make payment on next due date. Overall my experience thus far is good and appreciate the assistance to become debt free in due time.
Thank you for giving us the opportunity to work on your debt consolidation. Our team is here for you and dedicated to make this process as simple as possible. #DebtFreeStressFree is the way to be!
Reviewed Dec. 12, 2015
Countrywide has been extremely helpful in my journey to relieve my debt issue. Very knowledgeable and professional. I highly recommend this company.
Thank you for your recommendation. I'm glad you decided to work with our team of debt consolidation professionals to complete your journey to a #DebtFreeStressFreeLife.
Reviewed Dec. 12, 2015
Countrywide is a responsible and reliable Debt Relief Program. This is not a Scam. This program works through direct negotiation with the lenders and keep me informed promptly whenever a debt is settled. This is not a government site and I have the full trust and confidence in the work that they do - I have seen the settlements on my credit reports. We agreed on a monthly payment for 34 months. I believe they will settle all my outstanding debts and help me to get back on feet again. I am truly grateful for their outstanding work.
Thank you for your review, we appreciate feedback from our clients. I'm glad you decided to work with us on your debt consolidation. You're on the right path to get "back on your feet" and live #DebtFreeStressFree.
Reviewed Dec. 12, 2015
A friend referred me to CountryWide and our interaction with them was good and professional. They answered all our questions, give a solution to our problem and handled everything really efficiently. CountryWide made our lives easy because they were able to help us negotiate our debts and we weren't stressing out anymore.
Thank you for giving us the opportunity to negotiate your debt and relieve you of stress. Congratulations on your debt consolidation. We appreciate your patronage. #DebtFreeStressFree
Reviewed Dec. 11, 2015
Company was outstanding in assisting me to get out of debt. From the beginning the people that I spoke with were very helpful. They walked me through the process and explained to me what was going to happen. During the term of the contract I would call to ask follow up questions and I would always get a call back within the next business day. I'm completely satisfied with the company.
Thank you for your review. I'm happy you gave us the opportunity to help you "get out of debt," by debt consolidation. Congratulations on completing the program and becoming #DebtFreeStressFree
Reviewed Dec. 11, 2015
Helped me out of a real tough spot. I highly recommend their services.
Thank you for your review and recommendation. I'm glad you reached out to us to help you "out of a real tough spot," by consolidating your debt. #DebtFreeStressFree is the way to be.
Reviewed Dec. 11, 2015
The staffs of Countrywide is very considerate and flexible. I've been late for couple of months and even if they still work with us. We never adjust to them. They adjust for us. Thanks you so much.
Thank you for giving us the opportunity to eliminate your debt. Our team strives to make debt consolidation simple by working with each client to meet their needs. #DebtFreeStressFree
Reviewed Dec. 11, 2015
My wife and are very pleased with the help and guidance that CountryWide Debt Relief provided. We were skeptical in the beginning but as soon as the phones calls stopped we knew we were the road to debt recovery. The only thing that would have been helpful is in the monthly statement there was an ending balance to show how much closer we were to the end.
Thank you for your review. I'm glad to hear we played a role in your "road to debt recovery" and the "phone calls stopped." Congratulations on your debt consolidation. #DebtFreeStressFree
Reviewed Dec. 11, 2015
I have been very pleased with CountryWide over the past year. The company is thorough and the customer service you receive is great! I would also like to say that Mary is absolutely outstanding!
Thank you for your review. We appreciate feedback from our clients. I'm glad you decided to work with us for your debt consolidation. #DebtFreeStressFree
Reviewed Dec. 11, 2015
After 10 years I canceled these fools! Yes. 10 Years and I still had balances. I was totally ripped off with the monthly charge and that is the main interest for them. Their attitude when I called (The NY boiler room) was "fine, screw you. go ahead and cancel", I was told when I signed up 36 to 48 months. Get this, they screwed it up so bad that one of my accounts had $1 going toward principal!!! It would have taken 416 years to pay that off!!! Give me a break. These fools are pure ** stupid.
This client enrolled in our program on 8/2011 and completed the program by 9/2012. This client has us confused with another company.
Reviewed Dec. 11, 2015
Helped me to be free of debt! I am so thankful to this company. Always available to answer any questions I had, never was put on hold, professional and friendly! I am recommending CountryWide to people.
Congratulations on becoming "free of debt." Thank you for choosing us for your debt consolidation needs. I'm happy to hear you've completed the program and can live a #DebtFreeStressFree life.
Reviewed Dec. 11, 2015
I'm very satisfied with the help that I got from CountryWide. They answer all my questions, it was very easy to contact them on the phone and they kept me up-to-date with the court procedures. Nothing was hidden from me. I feel they took the weight away from my shoulders. I recommend CountryWide Debt Relief very highly and I cannot thank enough for their help. Thank you again.
Thank you for sharing your story. I'm glad we were able to take "the weight off your shoulders" and assist in eliminating your debt. Congratulations on your debt consolidation. #DebtFreeStressFree
Reviewed Dec. 11, 2015
After a year and a half, my debt was settled my credit has already started to improve.
Congratulations on completing the program and becoming #DebtFreeStressFree. Thank you for choosing CountryWide Debt Relief for debt consolidation.
Reviewed Dec. 11, 2015
You guys were great & you helped me out a lot for the three years that we dealt together. I did recommend you guys to some people & I would do more.
Thank you for your review and recommendation. The best compliment we can receive is a referral, we appreciate your commitment. Congratulations on completing the program and consolidating your debt. #DebtFreeStressFree
Reviewed Dec. 10, 2015
It was through a friend of mine that I found CountryWide. He told me that his experience with them was good. My interaction with the company was okay too until the end, although I thought they prolonged it a bit too long. But other than that, it made my life better.
I'm happy to hear your "life is better" now that you are #DebtFreeStressFree. Thank you for your commitment to the debt consolidation program, we appreciate your business.
Reviewed Dec. 10, 2015
Countrywide has helped me achieve my financial goals of reducing my debt, raising my credit score and has given me peace of mind. Regardless of the reviews online I choose to take the risk and ended up as a winner all around. Thanks Countrywide and keep up the good work.
Thank you for reaching out to us to "achieve your financial goals." Congratulations on completing the program and eliminating your debt by consolidating. I'm glad to hear we gave you "peace of mind." #DebtFreeStressFree
Reviewed Dec. 10, 2015
Overall everyone that I talked to and emailed are so nice and very understanding. CountryWide has the best customer service I've ever had from everyone. Thank you so much CountryWide, I can breathe easily and sleep peacefully now. This was a big help for and again thank you so much!!!
Thank you for turning to us for your debt consolidation needs. I'm happy to hear you're able to "breathe easily and sleep peacefully now" that you are #DebtFreeStressFree.
Reviewed Dec. 10, 2015
Great job and nice people to do business with.
Thank you for giving us the opportunity to work on your debt consolidation. We appreciate your patronage. #DebtFreeStressFree
Reviewed Dec. 10, 2015
My experience with Countrywide Debt Relief was great! They went through all of my accounts with me and helped me understand the process of how they deal with creditors. Also they work with a law firm who goes to court and fights for you. My overall rating is excellent, and I would definitely refer them to anyone who needs to pay off any level of debt. If I need their services again, I will contact them.
Thank you for giving us an excellent rating. I'm happy to hear our team worked with you to eliminate your debt, by first reviewing your accounts and explaining the process for debt consolidation. Congratulations on graduating from the program, you are now #DebtFreeStressFree
Reviewed Dec. 10, 2015
Great service, concise, and staff respond accordingly.
Thank you for your review. We appreciate your feedback. #DebtFreeStressFree is the way to be.
Reviewed Dec. 10, 2015
I want to take this opportunity to say how happy my wife and I were with how we were treated by everyone we encountered at Countrywide all through our 2.5 years of working with them. They treated us with respect and never made us feel bad for what we had done with our finances in the past. They educated us to create a budget plan and how to stick to it and never to use a credit card because if you can't afford to pay for it in cash, then you should not buy it. We recommend them to anyone that wishes to go debt free and start a new life without credit cards. Thank you CW staff, we appreciate you being there for us every step of the way.
Thank you for giving us the opportunity to be "there for [you] every step of the way," through your debt consolidation process. Congratulations to you and your wife on completing the program. Enjoy living #DebtFreeStressFree & #CreditCardFree.
Reviewed Dec. 10, 2015
I signed up with your company back in September, and I have to say your representatives are amazing. I have always felt respected and they're always helpful. You truly are an awesome company and I will certainly refer you to people.
Thank you for your review and recommendation. We appreciate feedback from our clients. I'm glad you chose CountryWide Debt Relief for your debt consolidation needs. #DebtFreeStressFree
Reviewed Dec. 10, 2015
Exemplary customer and professional service. Incredible attention to detail, reliable, ability to follow through and exceeded my expectations. Everything went off without a single hitch. Able to attend to my issues at lightning fast speed with amazing accuracy. Able to work with me regarding a realistic budget and repayment plan while addressing my obligations to creditors. I can't say thank you enough!! Special "shout out" to Kosh and Sicorra at Higbee. I have my life back.
Thank you for giving us the opportunity to exceed your expectations. Our team of debt consolidation professionals are here to assist clients like yourself "get their life back" and live a #DebtFreeStressFree life.
Reviewed Dec. 10, 2015
This company was very helpful in helping me resolve credit debt problems. They took away the stress I had with my cards.
Thank you for giving us the opportunity to take away your stress by eliminating your debt. Congratulations on completing the program. #DebtFreeStressFree
Reviewed Dec. 9, 2015
I have to rate CountryWide and affiliates an 8 out 10. Communication with them verbally was limited. Transactions and documentation were sent directly to my residency. The percentage negotiated was just below the standard finalized figure nationally.
Reviewed Dec. 9, 2015
When I first found out about CountryWide I was excited, I gave them all of my information and was told that they could assist me. They were helpful with a couple of my bills but with one of my accounts they end up costing me more money than I originally owed. When they sent out my closing letter it indicated information that was incorrect. When I spoke to the representative about sending me a letter with the correct information she stated she forwarded the information to her manager, and he would give me the letter with the changes (still waiting) four months later. Jared & Mary were helpful.
client was provided the documents in May of 2015 and was notified then. We have not heard anything back from the consumer since.
Reviewed Dec. 9, 2015
The CountryWide team was courteous though sometimes I got passed around to different people and I thought I was supposed to be dealing with only one person in particular. Otherwise, my debt is paid off, so that's good.
Original Review: Dec. 9, 2015
Initially, I met this opportunity with some apprehension as I had not had any previous contact with Countrywide. I spoke with Ms. ** and she instantly put my mind at ease. I had 65k of credit card debt that was paid off in 40 months. The service provided by First Source Law was excellent and they handled all the litigation with those hard to deal with accounts. I became debt free in 2014 and my credit is back to pre debt status. Thank you Countrywide.
Thank you for sharing your story. I'm glad you took the time to connect with our Customer Service team member who put your "mind at easy" and on the right path to debt relief. Congratulations on completing the program and eliminating your debt. @DebtFreeStressFree.
Reviewed Dec. 9, 2015
Great team. I was nervous to do this but recommend.
Thank you for choosing to work with us on your debt consolidation. Taking the first step is not always easy, but I'm glad you did and can now live a #DebtFreeStressFree life.
Reviewed Dec. 9, 2015
I am really happy with CountryWide Debt. They were really helpful, friendly and care about my situation. I would recommend it to anybody that's in a really bad situation with all the bills and don't know what to do. They're really good.
Thank you for your review and recommendation. I'm happy to hear you decided to work with our team of experts to eliminate your debt and live a #DebtFreeStressFree life.
Reviewed Dec. 9, 2015
Well I had great credit. They told me this would not affect my credit. There is still one credit card they did not pay off that has brought my credit down so low I can't even get a car loan and come to find out the company they used to collect our money overcharged. Had me pay fees that was unlawful and they are in court processing right now.
Reviewed Dec. 8, 2015
I had a very good experience with Countrywide Debt Relief and it worked. They did a good job and met up with everything they said. I even got some money back I didn't even count on. They helped me with debt consolidation and lowered my monthly payments. I added everything and now I'm thinking to work on how to get my credit score up.
Thank you for trusting us with your debt consolidation. Congratulations on completing the program and becoming #DebtFreeStressFree.
Reviewed Dec. 8, 2015
CountryWide helped me pay off my old debt and consolidate whatever it takes to get me out of those credit cards. Working with CountryWide got me out of worrying and being depressed. My experiences with them are really good and I'd recommend them.
I'm happy to hear you decide to work with our team to consolidate bad debt and "stop worrying and stressing." Congratulations on completing the program and becoming #DebtFreeStressFree.
Reviewed Dec. 6, 2015
I first heard about CountryWide through a postcard in the mail and my experience with them has been good. Their team has been very professional and they handled our transactions well. I have since finished paying my debts off, so that's good. I would recommend this company to my friends.
I'm glad your responded to our postcard for debt consolidation. Congratulations on completing the program and becoming debt free. Thank you for your recommendation. #DebtFreeStressFree
Reviewed Dec. 5, 2015
When Countrywide called me three months ago, I have to remind them that they didn't stop charging my account when they were supposed to. So, I would get to be sent some refund. They sent about ten different envelopes about confirmation of payment. As I'm busy I haven't looked at them, so I'm thinking they have arrived. If I didn't mention that to them, there was just a deduction in my account.
Client completed our program on 10/7/2015. We mailed client a refund check and notice of completion on 10/7/2015. Client contacted us on 10/22/15 informing us that they have not received their refund check. We informed them that it was mailed on 10/7/15 and confirmed the address it was mailed to. Client stated they didn't receive the check. We mailed another check on 10/23/15 and have not heard anything from the client since and therefore assume the refund check was received.
Reviewed Dec. 3, 2015
My interaction with CountryWide is very limited. Before my contract with them expired, I requested the summary of what the settlement was and what the charges were since there were three credits involved. There's a bunch of paperwork I have of different things that transpired but I never received what I requested. Other than that, everything went well. It was a little more than I anticipated for the time frame because in the same time frame, I probably have been able to handle it myself since the initial agreement of 18 months turned out to be 3 years. It's a big difference. I was happy with them until they extended it.
In response to client's review with Consumer Affairs, we emailed client a copy of the Breakdown letter mailed to him on 6/23/15. We also emailed him a copy of the Welcome Packet at the time of enrollment in January of 2013 confirming that his program was 32 months and not 18 months. Our agreement with the client was to negotiate and payoff his debts within 32 months and we delivered on our promise.
Reviewed Dec. 1, 2015
I was trying to get something handled with the debt collector and I came across CountryWide Debt Relief through the internet. Their team was okay, I had no issues. They were courteous and answered my questions pretty much from start to end. However, I thought that they were only rationale like one tenth of the time so I am beginning to sense they can't do it and that I think I can do it faster than they can.
Consumer signed up for 24 month program and after making 4 payments decided to remove the creditors from the program and only allowed us to settle with 1 creditor. We clearly explain to consumers when they enroll the amount of time it will take to complete the program and this consumer just was not being patient to allow us to settle with the remaining creditors.
Reviewed Nov. 29, 2015
The team at CountryWide was able to answer most questions. There was one last year that I had about a $10.99 from my taxes that I didn't receive from the creditor but other than that, I'm debt-free so that's good. I'm glad that I chose CountryWide and it went smoothly.
Thank you for choosing to work with us to consolidate your debt. Congratulations on completing the program and becoming #DebtFreeStressFree
Reviewed Nov. 27, 2015
I had a great experience with Countrywide Debt Relief. They have an excellent customer service. I’m glad they were able to help me out.
Thank you for giving us the opportunity to "help you out." I'm glad you reached out to us for your debt consolidation needs. Congratulations on eliminating your debt and becoming #DebtFreeStressFree
Reviewed Nov. 25, 2015
The CountryWide team was able to answer my questions and it works! I just paid off some of my credit cards. They did a good job and I had an excellent experience.
Thank you for your review. I'm happy to hear you had an excellent experience with our team while consolidating your debt.. We appreciate your patronage. #DebtFreeStressFree
Reviewed Nov. 23, 2015
I was very pleased with Countrywide, and as a result, I have used their referral service and given the cards and number to other people. I was in a previous program and then I had a separation with my employer. At previous program, I was paying $718. And then I happened to know Countrywide Debt Relief through TV and spoke to them about my financial status. We were able to agree on terms and then I signed up with them.
I had an estranged marriage and my husband was completely withholding my mail, and that put me in debt. He would deliver it after three to six months. I'm going to court to divorce him and make him respond. I paid the debt as it was under my name. Nonetheless, he was using my credit with his girlfriend. And so I decided, I need to get my name cleared up so that's why I went to the program. I felt they were in direct communication with what was going to get paid off and how it was in standing order. And they called me each time to tell me how much I had that I agreed on paying certain debts, so I was very pleased. I wasn't getting any call from the creditor. It's been stress-free.
Thank you for sharing your story and referring our services to your family and friends. I'm glad you decided to work with our team to eliminate bad debt, end "calls from creditors" and become "stress free," congratulations! #DebtFreeStressFree
Reviewed Nov. 21, 2015
We first heard about CountryWide Debt Relief from friends who recommended them to me. We decided to look into some form of debt relief because my husband has the Capital One credit card before and they said that they will make an arrangement for the payment. They took $150 in our account and I don't know when it's going to be done even though they promised. Last month, we have received a $44 refund from CountryWide. Now, we're going to make a transaction again to them.
Client was confused and thought we were Countrywide Home Loans, she said she wants to redo her review as she was very happy with our service.
Reviewed Nov. 19, 2015
I found out about CountryWide from my friend, and it helps me a lot. I'm happy and thanks for the help. I'm on the brink of not paying and it's so hard for me to and a debt relief help like them helps so much. I'm very much satisfied.
Thank you for reaching out to us to find debt relief. Our team works closely with you to consolidate and eliminate your debt. #DebtFreeStressFree is the way to be!
CountryWide Debt Relief Company Information
- Company Name:
- CountryWide Debt Relief
- Company Type:
- Private
- Address:
- 1504 Brookhollow Drive, Suite 117
- City:
- Santa Ana
- State/Province:
- CA
- Postal Code:
- 92705
- Country:
- United States
- Website:
- www.cwdebtrelief.com
