CountryWide Debt Relief Reviews

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About CountryWide Debt Relief

CountryWide Debt Relief helps consumers manage unsecured debt (e.g., credit cards and personal loans) through consolidation and settlement programs. It offers personalized plans based on your financial situation, often combining debts into a single monthly payment or negotiating with creditors to reduce balances. The company offers free consultations and structures programs to help clients pay off debt over time rather than using a fixed, upfront price. It advertises over 30 years of experience in debt relief.

Visit www.cwdebtrelief.com
Pros
  • Free initial consultations
  • Good credit not required for debt consolidation program
  • Fees apply only if a debt is settled
Cons
  • For-profit company
  • $10,000 credit card debt minimum to apply
  • Not available in all U.S. states

CountryWide Debt Relief Reviews

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    How do I know I can trust these reviews about CountryWide Debt Relief?
    • 4,938,889 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 5 Reviews 470 - 670
    Verified purchase
    Staff

    Reviewed Dec. 10, 2015

    I signed up with your company back in September, and I have to say your representatives are amazing. I have always felt respected and they're always helpful. You truly are an awesome company and I will certainly refer you to people.

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    CountryWide Debt Relief
    Response from CountryWide Debt Relief

    Thank you for your review and recommendation. We appreciate feedback from our clients. I'm glad you chose CountryWide Debt Relief for your debt consolidation needs. #DebtFreeStressFree

    Verified purchase

    Reviewed Dec. 10, 2015

    Exemplary customer and professional service. Incredible attention to detail, reliable, ability to follow through and exceeded my expectations. Everything went off without a single hitch. Able to attend to my issues at lightning fast speed with amazing accuracy. Able to work with me regarding a realistic budget and repayment plan while addressing my obligations to creditors. I can't say thank you enough!! Special "shout out" to Kosh and Sicorra at Higbee. I have my life back.

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    CountryWide Debt Relief
    Response from CountryWide Debt Relief

    Thank you for giving us the opportunity to exceed your expectations. Our team of debt consolidation professionals are here to assist clients like yourself "get their life back" and live a #DebtFreeStressFree life.

    Verified purchase
    Staff

    Reviewed Dec. 10, 2015

    This company was very helpful in helping me resolve credit debt problems. They took away the stress I had with my cards.

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    CountryWide Debt Relief
    Response from CountryWide Debt Relief

    Thank you for giving us the opportunity to take away your stress by eliminating your debt. Congratulations on completing the program. #DebtFreeStressFree

    Verified purchase
    Customer ServiceTransparency

    Reviewed Dec. 9, 2015

    I have to rate CountryWide and affiliates an 8 out 10. Communication with them verbally was limited. Transactions and documentation were sent directly to my residency. The percentage negotiated was just below the standard finalized figure nationally.

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    Verified purchase
    PriceStaff

    Reviewed Dec. 9, 2015

    When I first found out about CountryWide I was excited, I gave them all of my information and was told that they could assist me. They were helpful with a couple of my bills but with one of my accounts they end up costing me more money than I originally owed. When they sent out my closing letter it indicated information that was incorrect. When I spoke to the representative about sending me a letter with the correct information she stated she forwarded the information to her manager, and he would give me the letter with the changes (still waiting) four months later. Jared & Mary were helpful.

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    CountryWide Debt Relief
    Response from CountryWide Debt Relief

    client was provided the documents in May of 2015 and was notified then. We have not heard anything back from the consumer since.

    Factual basis uncertain
    Verified purchase
    Staff

    Reviewed Dec. 9, 2015

    The CountryWide team was courteous though sometimes I got passed around to different people and I thought I was supposed to be dealing with only one person in particular. Otherwise, my debt is paid off, so that's good.

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    Verified purchase
    David increased rating by 1 star.
    Staff
    After a positive interaction with CountryWide Debt Relief, David increased their star rating.

    Original Review: Dec. 9, 2015

    Initially, I met this opportunity with some apprehension as I had not had any previous contact with Countrywide. I spoke with Ms. ** and she instantly put my mind at ease. I had 65k of credit card debt that was paid off in 40 months. The service provided by First Source Law was excellent and they handled all the litigation with those hard to deal with accounts. I became debt free in 2014 and my credit is back to pre debt status. Thank you Countrywide.

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    CountryWide Debt Relief
    Response from CountryWide Debt Relief

    Thank you for sharing your story. I'm glad you took the time to connect with our Customer Service team member who put your "mind at easy" and on the right path to debt relief. Congratulations on completing the program and eliminating your debt. @DebtFreeStressFree.

    Verified purchase
    Staff

    Reviewed Dec. 9, 2015

    Great team. I was nervous to do this but recommend.

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    CountryWide Debt Relief
    Response from CountryWide Debt Relief

    Thank you for choosing to work with us on your debt consolidation. Taking the first step is not always easy, but I'm glad you did and can now live a #DebtFreeStressFree life.

    Verified purchase
    Staff

    Reviewed Dec. 9, 2015

    I am really happy with CountryWide Debt. They were really helpful, friendly and care about my situation. I would recommend it to anybody that's in a really bad situation with all the bills and don't know what to do. They're really good.

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    CountryWide Debt Relief
    Response from CountryWide Debt Relief

    Thank you for your review and recommendation. I'm happy to hear you decided to work with our team of experts to eliminate your debt and live a #DebtFreeStressFree life.

    Verified purchase

    Reviewed Dec. 9, 2015

    Well I had great credit. They told me this would not affect my credit. There is still one credit card they did not pay off that has brought my credit down so low I can't even get a car loan and come to find out the company they used to collect our money overcharged. Had me pay fees that was unlawful and they are in court processing right now.

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    Factual basis uncertain
    Verified purchase

    Reviewed Dec. 8, 2015

    I had a very good experience with Countrywide Debt Relief and it worked. They did a good job and met up with everything they said. I even got some money back I didn't even count on. They helped me with debt consolidation and lowered my monthly payments. I added everything and now I'm thinking to work on how to get my credit score up.

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    CountryWide Debt Relief
    Response from CountryWide Debt Relief

    Thank you for trusting us with your debt consolidation. Congratulations on completing the program and becoming #DebtFreeStressFree.

    Verified purchase

    Reviewed Dec. 8, 2015

    CountryWide helped me pay off my old debt and consolidate whatever it takes to get me out of those credit cards. Working with CountryWide got me out of worrying and being depressed. My experiences with them are really good and I'd recommend them.

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    CountryWide Debt Relief
    Response from CountryWide Debt Relief

    I'm happy to hear you decide to work with our team to consolidate bad debt and "stop worrying and stressing." Congratulations on completing the program and becoming #DebtFreeStressFree.

    Verified purchase
    Staff

    Reviewed Dec. 6, 2015

    I first heard about CountryWide through a postcard in the mail and my experience with them has been good. Their team has been very professional and they handled our transactions well. I have since finished paying my debts off, so that's good. I would recommend this company to my friends.

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    CountryWide Debt Relief
    Response from CountryWide Debt Relief

    I'm glad your responded to our postcard for debt consolidation. Congratulations on completing the program and becoming debt free. Thank you for your recommendation. #DebtFreeStressFree

    Verified purchase
    Customer Service

    Reviewed Dec. 5, 2015

    When Countrywide called me three months ago, I have to remind them that they didn't stop charging my account when they were supposed to. So, I would get to be sent some refund. They sent about ten different envelopes about confirmation of payment. As I'm busy I haven't looked at them, so I'm thinking they have arrived. If I didn't mention that to them, there was just a deduction in my account.

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    CountryWide Debt Relief
    Response from CountryWide Debt Relief

    Client completed our program on 10/7/2015. We mailed client a refund check and notice of completion on 10/7/2015. Client contacted us on 10/22/15 informing us that they have not received their refund check. We informed them that it was mailed on 10/7/15 and confirmed the address it was mailed to. Client stated they didn't receive the check. We mailed another check on 10/23/15 and have not heard anything from the client since and therefore assume the refund check was received.

    Factual basis uncertain
    Verified purchase

    Reviewed Dec. 3, 2015

    My interaction with CountryWide is very limited. Before my contract with them expired, I requested the summary of what the settlement was and what the charges were since there were three credits involved. There's a bunch of paperwork I have of different things that transpired but I never received what I requested. Other than that, everything went well. It was a little more than I anticipated for the time frame because in the same time frame, I probably have been able to handle it myself since the initial agreement of 18 months turned out to be 3 years. It's a big difference. I was happy with them until they extended it.

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    CountryWide Debt Relief
    Response from CountryWide Debt Relief

    In response to client's review with Consumer Affairs, we emailed client a copy of the Breakdown letter mailed to him on 6/23/15. We also emailed him a copy of the Welcome Packet at the time of enrollment in January of 2013 confirming that his program was 32 months and not 18 months. Our agreement with the client was to negotiate and payoff his debts within 32 months and we delivered on our promise.

    Resolved outside ConsumerAffairs
    Verified purchase
    Staff

    Reviewed Dec. 1, 2015

    I was trying to get something handled with the debt collector and I came across CountryWide Debt Relief through the internet. Their team was okay, I had no issues. They were courteous and answered my questions pretty much from start to end. However, I thought that they were only rationale like one tenth of the time so I am beginning to sense they can't do it and that I think I can do it faster than they can.

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    CountryWide Debt Relief
    Response from CountryWide Debt Relief

    Consumer signed up for 24 month program and after making 4 payments decided to remove the creditors from the program and only allowed us to settle with 1 creditor. We clearly explain to consumers when they enroll the amount of time it will take to complete the program and this consumer just was not being patient to allow us to settle with the remaining creditors.

    Factual basis uncertain
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 29, 2015

    The team at CountryWide was able to answer most questions. There was one last year that I had about a $10.99 from my taxes that I didn't receive from the creditor but other than that, I'm debt-free so that's good. I'm glad that I chose CountryWide and it went smoothly.

    Thanks for your vote!
    CountryWide Debt Relief
    Response from CountryWide Debt Relief

    Thank you for choosing to work with us to consolidate your debt. Congratulations on completing the program and becoming #DebtFreeStressFree

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 27, 2015

    I had a great experience with Countrywide Debt Relief. They have an excellent customer service. I’m glad they were able to help me out.

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    CountryWide Debt Relief
    Response from CountryWide Debt Relief

    Thank you for giving us the opportunity to "help you out." I'm glad you reached out to us for your debt consolidation needs. Congratulations on eliminating your debt and becoming #DebtFreeStressFree

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 25, 2015

    The CountryWide team was able to answer my questions and it works! I just paid off some of my credit cards. They did a good job and I had an excellent experience.

    Thanks for your vote!
    CountryWide Debt Relief
    Response from CountryWide Debt Relief

    Thank you for your review. I'm happy to hear you had an excellent experience with our team while consolidating your debt.. We appreciate your patronage. #DebtFreeStressFree

    Verified purchase
    Customer Service

    Reviewed Nov. 23, 2015

    I was very pleased with Countrywide, and as a result, I have used their referral service and given the cards and number to other people. I was in a previous program and then I had a separation with my employer. At previous program, I was paying $718. And then I happened to know Countrywide Debt Relief through TV and spoke to them about my financial status. We were able to agree on terms and then I signed up with them.

    I had an estranged marriage and my husband was completely withholding my mail, and that put me in debt. He would deliver it after three to six months. I'm going to court to divorce him and make him respond. I paid the debt as it was under my name. Nonetheless, he was using my credit with his girlfriend. And so I decided, I need to get my name cleared up so that's why I went to the program. I felt they were in direct communication with what was going to get paid off and how it was in standing order. And they called me each time to tell me how much I had that I agreed on paying certain debts, so I was very pleased. I wasn't getting any call from the creditor. It's been stress-free.

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    CountryWide Debt Relief
    Response from CountryWide Debt Relief

    Thank you for sharing your story and referring our services to your family and friends. I'm glad you decided to work with our team to eliminate bad debt, end "calls from creditors" and become "stress free," congratulations! #DebtFreeStressFree

    Verified purchase

    Reviewed Nov. 21, 2015

    We first heard about CountryWide Debt Relief from friends who recommended them to me. We decided to look into some form of debt relief because my husband has the Capital One credit card before and they said that they will make an arrangement for the payment. They took $150 in our account and I don't know when it's going to be done even though they promised. Last month, we have received a $44 refund from CountryWide. Now, we're going to make a transaction again to them.

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    CountryWide Debt Relief
    Response from CountryWide Debt Relief

    Client was confused and thought we were Countrywide Home Loans, she said she wants to redo her review as she was very happy with our service.

    Factual basis uncertain
    Verified purchase

    Reviewed Nov. 19, 2015

    I found out about CountryWide from my friend, and it helps me a lot. I'm happy and thanks for the help. I'm on the brink of not paying and it's so hard for me to and a debt relief help like them helps so much. I'm very much satisfied.

    Thanks for your vote!
    CountryWide Debt Relief
    Response from CountryWide Debt Relief

    Thank you for reaching out to us to find debt relief. Our team works closely with you to consolidate and eliminate your debt. #DebtFreeStressFree is the way to be!

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    CountryWide Debt Relief Company Information

    Company Name:
    CountryWide Debt Relief
    Company Type:
    Private
    Address:
    1504 Brookhollow Drive, Suite 117
    City:
    Santa Ana
    State/Province:
    CA
    Postal Code:
    92705
    Country:
    United States
    Website:
    www.cwdebtrelief.com