CountryWide Debt Relief

I had a lot of debt that I couldn’t afford. I looked up CountryWide. When I spoke to their customer service, it was pretty great and I didn't have any problems. Any questions I had, they answered. After enrollment, I always gave my payments on time.

CountryWide contacted me and they were telling me about the plan that they had and how much debt I was in. At first, asked them how I would know that it's legit and how my money is not gonna just get taken. So, they gave me a website I could look at. I did a little bit of digging and then, I called them back. I was able to work with them. I was a single mom at the time I was going to do it so I told the rep what was in my budget and what I could afford and what I couldn’t. She was very personal and could relate to my story. At first, they said it was 200 bucks and I couldn’t afford that. I told them I could afford maybe 150 and they said that we could do 138 something. It was perfect. Once I agreed over the phone and they sent me the contract, I signed it off. Everything was straightforward and the rep understood where I was coming from.

Over three years ago, I had a lot of credit card bills, and they were too hard to manage. I did an internet search and checked out the reviews. I called, spoke to someone and made my decision. I spoke to someone when I initially set it up then I made an account online on CountryWide's site and I made payments every month. I felt comfortable, and I’m good about everything. It was easy to set up and smooth along the way. Instead of having to worry about paying each debt off, their program made it easy to consolidate it into one monthly payment. It took a lot of stress away and it helped me pay back those all of those debts within three and a half years or so. It was worth it. I came out debt-free, so overall, it was a success. Now, I have a better credit score, and that's a big deal. I was able to buy a house recently.

Countrywide was local to me and they had some good online reviews. Their customer service initially was fantastic because they got me to join. Once I joined, they got my payments, but their communication was nonexistent and I didn't hear from somebody for a couple of years. I needed to build up a certain amount of funds before they could reach settlement with one of the creditors. They would take fees and not even tell me why. I would have to check my account and see the fee or I'd receive a letter in the mail. They didn't communicate well via email, text, or throughout the process until they've settled something or until I contacted them.

They helped us to consolidate and they did everything decently and in order to relieve our problem. All you had to do is call them on the phone when you wanna talk to them. They were respectful and helpful. I was very happy with them. They did a good job. We were satisfied because it took out the pressure off of us.

The process with CountryWide was very easy. They contacted me via email. In case I didn't reply, they would always send another email or give me a call. They were on top of what they were doing. The cost was something I could afford at the time and then the quality was very good. I couldn't be any happier.

I had two outstanding debts and CountryWide wanted to go to court over it. They structured a payment plan for me. I gave my information to the rep and they plugged it all in and took care of it. The experience has been very good. My debt has been handled, so I'm happy. CountryWide is there for me and I appreciate it.

I had a good experience with CountryWide. I needed the service because I had several accounts that were in collection. I'm happy with the way they handled the situation except the first people that were assigned to my account were not very responsive. There was a couple of times where I did have to escalate. Finally, my account was designated to another person towards the end and followed up very quickly to my request. She was great at closing everything and following up. She was wonderful. She helped with everything. I was happy with the service. Any questions I had, I would call or send an email and they would respond. Everything's been paid and they helped me with that as well. My accounts have been settled. I don't have people harassing me. I was very happy with how everything turned out once I've started getting the assistance that I needed and the responses that I needed.

I wasn't working and I was getting behind on my bills, which led me to seek the services of CountryWide. The reps were very helpful during the program. I had to stop working again for medical reasons and they worked with me as far as not having me make payments for nine months without any penalty. They also lowered my monthly payment when needed. They are good and now, I’m debt-free.

I was looking around for small debt relief ‘cause I didn't have a huge debt. I was also looking to better my credit. CountryWide helped me along and they were very easygoing people. They always let me know when they had things that were coming up and when my account was gonna be taken out and explained everything to me. But I wished they could give me more information on the different things that they were planning to do or working on.