Consolidated Credit Reviews

Aisha was very helpful, quick to answer questions, very personable, & knew what she was talking about. She helped me through the phone call quickly & thoroughly. Aisha is a great credit counselor! Hopefully consolidating my credit will help me get rid of my credit cards for good! No more interest rates for this girl!!!

Excellent Help with reviewing and administering the proper allocation of funds. Some My account were getting close to closing and I needed to reallocate my fund to the proper accounts. When I called I was greeted in a professional manner and the service person was courteous and knowledgeable. Thank you.

I called and talked to a representative about the amount of my final payment and she was very helpful in making sure of the amount and also stopping my autopay after this payment. I am so happy with my experience with Consolidated Credit. All of my credit cards are paid off at a huge savings for me. The best part is my credit score is now in the excellent rating and I couldn't be happier!! I would highly recommend this service to my friends as it has been a great experience for me. Thank you Consolidated Credit for helping me get out of a very bad financial place.

I was provided with all the information I requested in a timely manner. The best part of my experience was the relatability of one of the advisors. The wait time to talk to a human was next to nothing. I was treated like a human-being. I didn't feel like a number or my debt. Thank you Consolidated Credit!

Everyone I talk to at CCS is always courteous and professional. I have recommended you to friends. Nearly all my creditors have had no problems dealing with you, and you have managed to get the few who have on board.

Thank you for helping me with every step. Everyone has been very helpful with the information. Thanks again. All the info I have received has been very useful. Also I will definitely recommend people to this service. It can help change your financial situation.

Was cordially represented and explained of the details to the credit services. The company was helpful in assisting me in all that was required in maintaining the account serviceable. Had in my experience a condition of mail theft or loss, when paying my sum through the mail. And had found that the resolution of the problem to make payments, would be through debiting, even if there is a fee for doing so.

Brian, was really great and made it very easy for me to update my account. Good Man! As a matter of fact, probably one of the best and easiest experiences I have had in a long time. He explained all I wanted to know and made the process painless.

Consolidated Credit was easy to work with, they were very nice on the phone. They were accurate in working with us. Whenever we had to reach out to them they helped us immediately. I would recommend them highly to everyone.

Julio was exceptional, professional and a real pleasure to work with! Thank you very much for the always AWESOME Customer Service!! :) I sincerely appreciate your support. I wish you a truly blessed and prosperous New Year...

Any person I have dealt with from your company has been extremely polite, friendly and helpful. They always explain everything completely and in a way that is easy to understand. I would recommend your company to anyone who needs this kind of service.

I had my orientation call. Elizabeth made it a very comfortable process. She completely explained everything, encouraged me to stay in contact and didn’t make me feel embarrassed because I need help controlling my finances. I look forward to working with CC to get my financial life under control.

Elizabeth took me through orientation and was extremely helpful in preparing me for the program. I'm looking forward to eliminating my debt and very thankful for CCCS. I will recommend this service to friends and family. The fact that this organization is non profit makes it even more desirable to work with. Thank you!

Ms. ** was very courteous, friendly and knowable. I can tell by the help that I received that she loves her job and enjoys helping peoples. She made me feel very comfortable during the process and I knew that I was in good hands. Thank you Ms. ** and the Consolidated team.

Tatiana was the representative that helped me. She was very courteous and friendly. Thank you so much for all you guys do. I've been a client for awhile and I have also recommended others as well. So Keep up the good work!

We have only just started with Consolidated Credit, however are hopeful that we will be successful with the tools that they have set us up with. I felt that Lucas was able to answer all my questions and Tatiana was able to fill in any gaps during our orientation call. I look forward to working with Consolidated Credit and get our debt taken care of all the while saving $ in interest and making a better financial life for our family!

I was very happy with the way this company help me pay off credit cards. The customer service rep. that I spoke to today was very sweet, friendly and helpful, I have actually recommended this company to friends that have needed help.

Today I had called twice before to sign up for the Golden Membership and neither representative told me there was a charged $12 per month. They just told me to sign up online which you can’t do. I also asked about the iPhone app mentioned on page 31 of the Membership Handbook. Neither of the first reps I spoke to knew anything about it but told me to go to the website portal and look it up. After searching the ENTIRE website, I called back and Lavonia answered both my questions. She very politely put me on hold, continued to research my questions and checked I was still holding. She is truly a great customer service representative and I enjoyed working with her!!

Bob is just one of the TEAM members who have provided professional service in helping me to become debt free. I fell into the slippery slope of credit card debt. Consolidated Credit was very understanding! They are now managing my accounts which is such a relief. Someday I will actually be debt free with their help.

Excellent customer support, quick response time. Great suggestions and helpful counseling. Was able to resolve discrepancies easily. Flexible payment plans. Regular account reviews and follow up communication, seamless processing. Handled inquiries well with a knowledge of available options. Overall satisfaction.

I called to update my balances on my open accounts. When I requested the accounts that were low, the customer rep was very helpful and assisted with what I needed. She also let me know that I had 2 payments remaining until everything was paid off.

Insufficient funds were available when CCS debited my account. The customer service person I spoke with was very helpful in rectifying the situation. TY. Hopefully the help will not be required in the future. Thank you again. I have referred friends in similar situations.

She was very helpful. She explained it so I could understand, I get confused on things but she talked slow so I could understand. I have had some head injuries and it’s nice that someone can explain that I can understand. So thank you for helping me.

Easy, simple and very helpful. They’re reassuring and informative. They gave me peace of mind and hope that I can become debt free in 3 1/2 years. I didn’t realize how bad I was in debt and I thought there was no way out. They worked on getting me a monthly payment I could afford.

Greg was very helpful and friendly. He answered all my questions and talked me through a frustrating process. He was calm and confident and I would say he is a great representation of this company. When you are stressed out about money people who are helpful and nice make it easier. He helped to calm me down and gave me accurate information, great job!

Thank you for helping me to get this matter settled, and not taking out my payment this month. For this I do thank you... Also I thank you for helping me out and explaining things to me so that I would have a better understanding of the program, sorry I am not in the best of mood or rather being sick is sure not helping, and after talking to you and getting things worked out, I sure do feel a lot better... so thank you. And yes you did help me out, and that does take a lot of stress off me. Hopefully everything will be better for me next month... Once again thank you for helping me out.

Super professional Customer Service and Credit Counselors!! I’m so happy I signed up with Consolidated Credit as it has removed a huge levy off of my shoulders! Anyone looking to consolidate debt needs to call them!!! The automatic payment withdrawal from your checking account each month assures your payment will never be late!!

Great service and great staff! Consolidated Credit works and I definitely recommend this company to service your debt consolidation needs! I've used their service for a few years now and have had no complaints! If you're ready, they're ready to help you!

Bibi was excellent in handling my issue. Thank you to Consolidated Credit for helping me with my credit issues. They make the transition to repair credit and get out of debt smooth and easy. I would recommend Consolidated Credit solutions to a friend.

I have had nothing but a pleasant experience with this company throughout my whole process. Everyone I have talked to has been very helpful and friendly. I would recommend this to anyone that is needing financial help. Thank you for all your help.

This program was a great help and I highly recommend it to anyone who is struggling to get out from under overwhelming debt. The people there are very helpful and knowledgeable about the program and ways to keep on track with the program. Thank you.

Very professional, nice mannered and answered all my question. Took care of me like no one else would have. I've been there for almost couple of months and nobody answer my questions like he did. Thank you very much. Thank you Alex for the excellent service.

Eunequa - She is the best. Walking me through things. Patient. Friendly. I could go on and on. Your company is so lucky to have such an employee. She would be a great trainer but I’d hate to lose her on the phone. I’ve spoken with her a couple of times and every time she is their with the answers. Thanks.

Thank you for being so helpful, listening and not cutting me off. This feels great and not like I’m being in and crazy situation. The customer service rep had much information to give and the orientation was very informative. The communication is great.

Staff was very professional and helpful. I received valuable information about my account. I am almost at the end of this journey and my credit score is now 713. Thank you so much. I would not have been able to pay off my debt without the help and such a caring staff.

Terry was so very patient and understanding and helpful with me. I wish all the customer service people I talk were like him. Thank you. It can be very hard when you are going through a difficult period in your life, so when someone like Terry can help it is a gift. Thanks again to all your wonderful people never had a bad time and Happy and Healthy New Year.

I am in the final months of working with Consolidated Credit and because some of my accounts just paid off, I wasn't sure of the new amounts going to my few remaining balances. Tatiana not only looked everything up for me but she explained how my monthly payment was being reallocated, why, and approximately when my account would be paid in full, and in a very professional and caring manner. This has been an amazing journey and I have already recommended Consolidated to several friends/family and will continue to do so. I couldn't be happier with my experience!

We have had to make wire transfers for our account the last several months as we got out of sync with our paydays to allow the automatic payment. Tatiana was very kind and quickly set up my wire transfer payment. She knew exactly what to do and made the necessary adjustments to our account. She also noted that I would need to update our account balances online after the first of the year. I was very satisfied with our interaction.

You guys have been great! We were able to buy a new house and are now debt free. We really appreciate you helping us pay down our credit card debt faster and with much less interest than what we were paying. I have recommended you guys to some friends that need your services!

My disbursement date each month is apparently the 29th of the month. ALL of my credit cards that have due dates before then are being hit with late fees and are showing up as delinquent and destroying my credit score. When I called Consolidated multiple times and spoke to multiple supervisors, no one could tell me why that was happening. "Oh we will look into it" they said. "Oh it shouldn't be happening" they said. Meanwhile my credit score has dropped nearly 50 points in a MONTH because of their failure to do their job appropriately. This company is completely destroying my credit and scamming me. I am so beyond disappointed that I signed a contract with them.

I had questions about my account. The customer service representative was very accurate with her information. She knew what she was talking about and she helped me out immensely. Very nice, very professional, and a very valuable employee I am sure. And it was a pleasure talking with her. She was not rude like sometimes some of them that I have encountered have been. She was absolutely perfect.

This had been a pleasant experience. I look forward to your assistance with becoming debt free. From the beginning of this process to now, everyone has been very helpful. TATIANA made use all of my questions and concerns were addressed and that she is available if further assistance is needed.

You have been very polite and extremely helpful setting up my account and keeping me informed of the process. Your company has been courteous at all times when I have called with questions or issues concerning my payments and the creditor's reply.

I spoke with Tatiana and told her I needed to buy some heating oil with my payment since it was below freezing in NJ and together we worked it out. She was very nice and professional. Maybe I could pay an additional percentage to my creditors next time to help make up for the missed payment and I would not freeze, which is a poor option (freezing).

Customer service I experienced was above and beyond and her superior professionalism was totally unsurpassed. She was totally on top of everything, and took care of everything in a short adequate time considering the amount of updates that had to be done. I was totally pleased and extremely impressed with the way she resolved everything.

I needed help registering/resetting my log in information, I wasn't sure. Tatiana was kind and very helpful in assisting me by resetting my information so I can re-register and have the opportunity to go online and check my balance and update balances from each creditor. Everyone I have spoken with at Consolidated Credit has always been helpful and courteous and Tatiana was a perfect example of excellent customer service.

Nice people, always helpful, never had a problem. They do a good job. Every time I need to change the day they let me change the day for when I get paid. I can't complain. Really helpful. I definitely will let friends know about you guys. Big help for trying to get credit back into shape.

Tatiana was kind and very professional. She walked me through the process of registering my account and it took just a few minutes and few strokes of the keyboard. She asked if I needed any other help upon accomplishing of my request which was very efficient of her service.

My representative successfully assisted me getting my account in order and was very polite and professional. I am definitely looking forward to being debt free with the assistance of reps like her. My creditor removed me from this program due to a timing discrepancy and she successfully got them to add me back to the program.

Tatianna did a great job explaining to me the reason for the call and what I needed to do to get our plan back to work to help us get out of debt! She was knowledgeable, asked for my consent to move forward with the program change, and did a excellent job with customer service the whole time during the call! Thanks!

Spoke to Representative about a specific account. She was very helpful. We discussed an increase in rate for one of my creditors. I came away with a full understanding about how this process works & when the increase in rate would take place.

Everyone has been very helpful! Thank you so much! I get confused sometimes and everyone is so helpful on getting a better understanding and quick response to all my questions. They send all the emails quickly that I need after I get off the phone with them and they keep me updated on my account!

What a pleasure to have your Company be so kind and professional. We never thought we could make it over these last three years without a Credit Card and now we're 6-8 months away from being Credit Card free. Retirement right around the corner without Credit Card debt is truly a Blessing. Thank You Consolidated Credit Solutions--Phone Reps, Staff and Mgmt you're all the Best.

It is a great program and the agents all are Great with communication and willing to help you understand everything about the process. If you are in a bind they will do their best to make things manageable for you. Very professional organization and Customer Service.

Wanted to see when I could add a new account, rep was very helpful and courteous. She was able to tell me when I could add a new account and how much the new payments would be. Also needed to know about a payment that was late to one of my current creditors.

Tatiana was an awesome representative. She was very helpful with answering all of my questions and concerns. What I liked about her was she listened to my questions and concerns before answering. I would recommend y’all services to everyone that needs help.

Woman was very nice and helpful. Customer service is important and she delivered great customer service. They have always been very helpful and I appreciate the company helping me get rid of my credit card debt. Thank you all very much and I hope you all have a great holiday.

Excellent service thanks. Always friendly and helpful helped me out in A tough time. Will recommend to friends and family. A good way to help learn about financial management and help pay off bills without a super bad hit on your credit rating a good feeling.

Cerra is awesome! She deserves to be an employee of the month. She spent one hour with me to determine what happened with one of the creditors, she was patient and was an athlete over the phone calling multiple creditors to settle a dispute about payment and who has the account now. She is amazing and so glad I spoke with her. I hope she handles all my account.

The person on the phone was very pleasant and helpful. She is doing her job well and enjoys her job. Wish more people in her line of work would take some lessons... I feel comfortable on the phone when at other end is pleasant. Thank you.

Very satisfied with this program and recommend this to my family and friends that need financial assistance in the future. I hope to be able to build up my credit and make payments in a timely manner. If I have a issue or concern with payment I will contact CC immediately.

Called several weeks ago to adjust payment amounts on accounts. Called again with minor revisions (person who helped me previously had not made the adjustments.) All seems OK now per Tatiana. She also explained what will happen after my final draft is taken out of my account next month.

She helped me with very specific details of the payoff balance on my account. She was incredibly helpful and friendly and I'd highly recommend her assistance and services. She sent resources via email and included her information for further reference.

Very friendly. Knew everything I asked her about my account very knowledgeable. It's a great program. We are almost finished with lots of debt we had. Would recommend this program to a friend. It's a great program. It was a struggle some weeks trying to make payments but we made it almost done. We only owe $300 more.

Creditors were still calling. Agent took the time to explain the process to me. It did relieve some stress. I wish I had called Consolidated Credit sooner, not really sure why I waited so long. I thought I could work through it but ended up with a big mess, a lot of missed payments which resulted in late fees.

Was questioning the exact payment amount for each of my three accounts and your representative was quite helpful in giving me the amount. If I were to call in again, I would be very pleased if she received and answered the phone, for I know, from prior experience, she is knowledgeable and my question would be answered correctly and intelligibly.

I was never told additional fees on payments. I was never told about gold plan. It was automatically put on my contract. No one should sign a contract without knowing ALL fees up front!! You have to disclose all fees before getting signatures.

TATIANA - She was a great help and she answered all of my questions with ease. I was very satisfied with her expertise. It is good to know that you have such qualified personnel working for you, I look forward to working with all of you. Have a nice day.

Customer service was very helpful in resolving my issues. I would not hesitate to call Consolidated with any problems I may be having with my account. Would definitely recommend Consolidated to anyone who may be having problems with their credit card payments. Thank you for your help.

Received a letter from a creditor advising that Overstock acct was being transferred to another bank. Acct was going into collections. Spoke with Tatiana and contacted creditor. She was very professional and knowledgeable. Consolidated Credit is very lucky to have her.

I am trying to help my daughter with her finances. I called and talked to Tatiana today. She was extremely helpful, professional and friendly. She provided the information that I was looking for quickly in a clear and concise manner. Excellent service. Five stars indeed.

I love great customer service and Tatiana gave me that, very informative and patient. She informed me that my acct was finished and connected me to another rep to finalizes the closing of my acct. It was a pleasure dealing with this company and would recommend it to anyone needing assistance in consolidating their bills. I was surprised and that that it was a smooth and great experience for me.

Tatannia was very pleasant and helpful. She answered my inquiry and resolved it for me in the less than 5 minute call we had. As I had sent an inquiry through the website on Saturday and still hadn’t received a response and usually I am notified within the next business day. Thank you so much for your help and making it a very pleasant experience!!

I appreciate the help given today and the enthusiasm to solve the issue I called for. I feel Tatianna went above and beyond to be on top of the situation and answered all the questions I had very directly. I will definitely recommend Consolidated Credit to a friend. Thank you!

Cera was wonderful and helped me out a great deal. No one else seemed to be able to help but she did! She knew what she was doing and helped me out of my issue I had. Thanks again for wonderful service, Cera!

Tatiana was very understanding and was able to help me with the conflict I was having. Had an issue with two credit card companies, one wanting more money and still waiting for the other to respond. Would recommend her to anyone! Thanks Tatiana!

Professional & helpful without judging. Was advised what to do and have peace of mind. This is all new to me and every time I get a credit status email alert I get panicky and call CONSOLIDATED. I just have to remember it's a process and I have to be patient.

Elizabeth is so great. She is very patient, cooperative and friendly. She helped by educating me about this program. Now I understand how this program works. She knows her job very well. I never had this type of customer service before. She is excellent customer service representative. Again Thanks in millions.

I received an email notification to call in regarding my account and I did. Tatiana was the representative that assisted me. Very helpful, professional and knowledgeable about my account. I would definitely recommend CCC to friends. This is my second time around with CCC and I am very pleased.

Couldnt make payment for October. Tatiana helped me by explaining what absolutely had to be so I would not be in default! That's what I call a lifesaver! Thanks Tatiana. Thanks for your help. It is so appreciated. You saved me from the tremendous stress I would have had if I was to lose my contract with my creditors.

Our experience with the company has been great and would definitely recommend to someone in need. We have almost completed clearing up the debt they are helping us with and it has been simple. Signing up was also much easier than I would have expected.

I had another Creditor I wanted to add to the list, and I can do that. The date of withdrawal of money from my bank account I had a question about, and my mind was eased by Tatiana. She gave me two dates that I can pick. I still need to get more info together before everything is done and ready. Tatiana was able to ease my concerns.

Elizabeth was amazing. Super helpful and nice, never wants to hang up. Wants me to understand the process. I would definitely recommend this company for my friends and family. Thanks again to Elizabeth and the whole company.

I would highly recommend Consolidated Credit. There was a time when I couldn't get ahead of my credit card debt, and Consolidated Credit helped me. I have just paid off my last account and feel like a huge weight has been lifted off of me, and my credit score has increased with each account payoff. I was almost looking to file Bankruptcy but instead signed up with Consolidated and it was a very smart decision on my part.

Very pleased with the service I have received from everyone I have spoken with. Yet are all very helpful and patient. All are very professional. Thank you so much. I would recommend this service to anyone that would need help. I feel very confident in knowing I can relax a little in your hands.

He explains how to log in and check balances. Brian also explain that one of my accounts was paid off. He was very helpful he was going to email me my account information so can log in through my email. I wish all customer services are as helpful as him.

The services person was courteous and provided great services. She sent documents to me two times and mailed them regular mail. She did a great job updating my account information as well. She also looked up additional information and provided a payoff timeline.

This has been a great experience with helping me get back on track with my credit. Professional employees that are willing to help answer any questions that you have to get answers too. I would recommend to many of my friends that need help with getting their bills consolidated.

The service provided was outstanding! I have called and talked to Tatiana before and she has always been able to deal with any issues brought to her attention. She provides amazing service every time! I have had some issues in the past that normally would be a big issue. This company handles things in a timely manner and always answers the calls!

I needed to update my banking information and Tatiana was extremely helpful in sending a DocuSign form online to return with the information instead of faxing or mailing. It saved time and money. She also provided awesome customer service and was very friendly. Great experience.

Talked to Tatiana about the last account to be paid off and adding another account to the program. I've used this program and it helped me pay off some debts. This has increased my credit score and my credit in general. I would likely recommend it to my friends and family.

Spoke to Tatiana today with a few questions I had about my account. She went above and beyond to help me and answer all my questions, even calling my creditors while I was on the line to make sure everything was okay. I've been in customer service for over 30 years and I do appreciate it when you have an outstanding rep. Thank you!!

Tatiana was very helpful. I appreciate the information she gave me regarding making my payments on time. She explained her responses clearly, eager to help, accurate in taking down my information and maintained a pleasant manner throughout our phone call.

Each time I have called in to Customer Service I have had the best calls!!!! Each and every staff member including this morning are helpful, friendly and fantastic! I can’t say enough about how wonderful the customer service is for your company!!!! Thank you!!!!

I would like to thank you personally for guiding me through this financial process. The person that helped me, Tatiana, was polite, knowledgeable of her work and very helpful. I would definitely recommend your business to my family and friends that would benefit from your program.

Tatiana was very professional in answering my questions, regarding the closure of my account. She was very sweet and explained why I was receiving these letters. I am very happy to have completed this program. The only problem that happened when receiving my payoff was one of my creditors was overpaid by $116.00, which I have to try to get back. Which doesn't seem right. This had nothing to do with my call today with Tatiana.

The young lady that assisted me was polite, and very helpful. She made me feel very comfortable. Thank you. Yes I would very much recommend family and friends. You have helped me and my wife get out of debt. Again thank you very much.

Great service! Tatiana was helpful, cheerful and did was able to help me out! It did take a while to get through on hold. I was able to update my information as well which also helped me out. I was worried she wouldn't be able to help since the hurricanes knocked out communication for so long.

Tatiana was excellent. Knowledgeable, expedient, and professional. I felt relieved after our conversation and felt that my issue had been handled and would not be a reoccurrence. She politely and patiently walked me through steps to correct an issue with a creditor and I greatly appreciate it!

I highly recommend CCS. I am very satisfied with the communication I have had with them. They pay the bill when they say they will. The only thing I had a problem with is the interest is higher than what they told me it would be. They are not in control of that. Interest is still much lower than what I was paying myself.

Long wait to talk to someone but once I was connected all was great. Called into due to letter from Consolidated about lower balance than payments. Tatiana and I worked the details and agreed on all accounts. Tatiana is getting all accounts updated. She was very helpful and will get all updates reflected on accounts.

Called to find out status of my creditors approval of program. Rep was courteous and very helpful. She gave me the names of creditors that are still pending and informed me that they would be contacted again if they do not respond in a timely manner.

I returned a call from CC concerning one of the accts. with my personal CC acct. The customer service was excellent. She was helpful in explaining what was needed to keep my acct updated and provided all necessary information for my use. Thank you.

Our representative, Tatiana was extremely helpful in answering our questions and knowledgeable with our particular topic concerns. She left us feeling confident that our matters were resolved in the highest professional manner. Please thank her on our behalf for that.

I called to notify Consolidated Credit Solutions that I had made submitted my payment through Western Union, And I wanted to give CCS the tracking number. Tatiana was very courteous, and great to talk to. Thank you. Keep up the good work.

This company has done a wonderful job helping me consolidate all of my debts. I was able to pay them all off within a four year period and be completely debt free! Every time I needed help, the customer service people were always so helpful and polite and saw to my needs. I would highly recommend them!

I realized I made my automatic payment date for a date prior to my payday. I called to set up auto payments for a different date. My consultant was more than helpful. She was understanding, polite and explained to me the options of different dates that I could do.

I was told by Consolidated that if I went off the program I would not get the same interest rates and lower payment, they got for me with Fingerhut and One Main. I called both places and was told NOTHING would be different if I made the payments on my own. Plus Consolidated charges $20 a month for their service. Needless to say I am not happy with being lied to all these months.

I had to make an address change and a bank change as quickly as possible as I just moved and closed the bank account you have taking my payments from. She said she could send me paper work, but because of the situation, she took the time to make the changes over the phone. She was very efficient, but also friendly and patient with me.

There was problem with late payments and fees on one of our cards and she is helping resolve the issue. This is negatively affecting our credit so I'm hoping this gets resolved soon. She was very kind and said I should be hearing from the credit card company in 4 to 5 days.

Tatiana was very informative and answered all of my questions. Very helpful. I wanted to add an additional credit card account to my consolidation. She advised of the time when the proposal would be sent to my creditor and when payment would be sent to them. She additional advised what my new payment would be going forward. Thank you.

Hi my name is Gill **. I was very happy with the way the counselors explained the procedures of the program and how the program works. They made it very easy to understand. I appreciated the professionalism and the outstanding PR skills that the counselors use on the phone. I look forward in working with Consolidated Credit in the future and would not hesitate recommending this company to help someone with their financial issues. Thank you so much.

I have to say my experience with Paige & all other associates have been great. Everyone is very kind, caring & super helpful. I would definitely recommend Consolidated credit to everyone & anyone needing help to consolidate their loans. Great job.

Thank you for fast, efficient and professional customer service! Needed more information regarding my account and Tatiana was very helpful and courteous! She took the time to check additional information for me and was very pleasant to speak with. She is certainly an asset to your company.

I was advised social sec number they had on file was incorrect. I was given the number that was on their files. I informed them that was not the correct number, I then supplied them with the correct numbers and the situation was resolved.

I have been nothing but tickled pink with Consolidated Credit's customer service. Every call gives me answers and I know that each time I dial that I will be in very professional and friendly hands. Thank for making debt consolidation a process I can understand and making it an easier process. I should have done this years ago!

My inquiry was satisfactorily responded to. I had a question and the customer service representative assisted me promptly with the inquiry. I received an email and wanted to understand what it meant. In no time the representative was able to look up my account and supply me with an accurate response.

Everything was cleared and informative however, I received information that wasn't mentioned at all in the initial call and it throws off your budget, which is an important part of this process. I suggest it gets mentioned during the initial call so the person is not taken off guard. Thank you.

I would like to say how pleased I am to have worked with Consolidated Consumer Credit Counseling. Bob ** never made me feel ashamed of the debt I had accumulated. He helped me get everything in order so I could begin the road to being debt free. Today he helped me with a friend of mine and his account and was very friendly and helpful in this matter as well. I would recommend this company to anyone who needs help getting out of debt. Thank you for all you do to help people like me feel the burden of debt being lifted off their shoulders.

Laurie was extremely helpful. People like her is what every company needs!!! I can't thank her enough!!! She is very knowledgeable, caring and helpful. I would recommend the company, because of Laurie. What an amazing experience!

She helped me resolve my problems. Was very considerate and understanding. She lifted a burden off of me and just couldn't have been a better phone call. This company truly cares about people and want to help them. Thank you so much!

Awesome job! I got the help I needed! Thanks! I have and will continue to share with my family and friends the great work you all do to help consumers like me. Your team is very beneficial and greatly helpful. Keep up the wonderful work.

She was very friendly. Sounded nice and answered all my questions in detail so I could understand. I was confused about some of the workings and how it worked for me and you. She explained everything and cleared it right up for me???

I needed to know status of contracts with Capital One, Target and Gettington. I had received a letter from Target threatening to send account to an attorney. We got everything straight I believe. I am supposed to keep statements of accounts current and also copies of letters of acceptance.

It was so wonderful to have someone in my corner. She was a delight to speak with. She was very efficient and knowledgeable. I learned a lot in the process. Not only was the problem resolved but she made me feel like I mattered. Thank you.

Given that I'm at work right now, it was a very brief conversation, but all my questions were answered and she was pleasant and knowledgeable. I look forward to working with CC for the next couple of years. Thank you again.

The associate was patient, understanding, and helpful. She was able to professionally assist me in determining my loan payoff amounts. As such, she put on hold and they contacted my creditors so as to determine the exact loan payoff balance.

Tatiana was pleasant to talk to, extremely helpful with a very positive disposition. She answered all my questions and gave me clear instructions on how to questions. I would definitely recommend her and this service to my friends and loved ones.

Have to ask for a link to change my password very often. When I change it to something easier for me to remember, it only last a couple of weeks and I have to change it again. Today after talking to the representative I changed my password and signed in and out about 3 times and it worked fine. Hopefully it will last this time.

I called thinking about canceling the program but after the conversation with Tatiana I felt pushed and forced into it. I understand she was trying to help me but I was not comfortable with the treatment I received. She also said once I was out of the program I can't come back. I was running out of time and decided to try again and get someone else.

Tatiana was fast and helpful. I appreciated her thoroughness and she was able to help me resolve worries I had as well as setting up the best payment plan for me specifically. I am happy with my service and feel relieved that I will be on time soon.

Tatiana was very helpful! She was very friendly and personable. She explained how things work so now I know what to do to move forward. I'm so happy to be working toward having my credit problems solved! Thank you so much!

The person who helped me this morning was efficient, courteous, knowledgeable, and very friendly. Great customer service! I would recommend this company to my friends. Enrolling has been a simple process, and I'm pleased with the staff's willingness to answer my questions.

Your service has been very good but I do not have a clear answer on: What I am not clear is that I do not see how long I am going to pay $211. My balance is $6,191 and it will take 29 months to pay it off. I do not see it anywhere. Please advise.

Tatiana was very helpful and went through my questions thoroughly. She made sure that I was satisfied and even looked back to determine how another team member had gotten a payoff amounts for me. I now understand that after the payment I mailed in is applied, I will have only one account left to pay off.

Change payment date - She was very helpful in trying to help me understand the payment process. So far everyone has been great. I recommend this company to someone at a doctor office. I hope she at least called. I told her how please I was. They have helped me with my credit card debt.

Serena was very helpful and my question was immediately answered, she was very friendly also which to me is a plus!!! I am so glad I let Consolidated Credit take over my credit card accounts as it eased my stress. I give them 5 stars and would recommend them to my family and friends.

Found that a credit card was not included and called to add it to my list of accounts. I'm a new member. I am very happy with experience so far. I was instructed on how the website can give me up to date on my accounts. I will in the future use the website.

Called to review current account and ask a few questions. Wanda took the call and was (GREAT). We spoke for a while and Wanda made the call a pleasure. Please let her know she makes a difference... Along with the support and details Consolidated offers, there is no doubt I made the correct move with your company.

She was most helpful in explaining the procedure and options of consolidating one of my credit cards. She took the time to answer all of my questions and was very considerate as well as delightful. Very knowledgeable on issues pertaining to consolidating credit.

Very awesome experience. She helped and resolved my issue and the best part she Spoke English and Spanish. You guys need to have more people like Tatiana. Awesome job!!! She not only resolved my issue but she ease my day by helping me out in every way.

Consolidated Credit is very easy to deal with and customer service people are very helpful. It is a very painless process. I called today to see how to go about closing out my account and Bob was very helpful and advised me that he would go ahead and close it out for me. All the processes were very painless. Thanks.

Tatiana went above and beyond my expectations! She was very helpful and glad to assist! She took care of all my doubts with my accounts and took the time to get my balances for each account in detail! Excited to be done in a few months!

I called with several questions and Tatiana was extremely knowledgeable and friendly. She explained how a payoff works and requested a payoff amount from the remaining creditors on my account. I have always had great experiences when calling into Consolidated Credit. Your customer service reps are well-trained, friendly, and empathetic. Tatiana was no different and gets 5-stars!

Tatiana was very helpful on the phone while assisting me. She was able to get me all squared away quickly. She was an excellent help and was eager to help me with getting me set up. Thank you so much!

My request to change my due date just for this month was extended and she explained the additional one time fee. I did not have to explain why and therefore felt extremely satisfied with the professional service I received. I am impressed with how my account is being managed.

Representative was very good to deal with. She listened to my issue and checked with supervisor and tried to get a solution. She was very helpful. She came up with an alternate payment amount and we tried several options. Now all I have to do is review and make a decision as far as continuing.

Our experience with David ** was very satisfactory (verifying social security number with Amex account). He was patient and kind and thorough. Even though the call was lengthy, it was rewarding to know that our account have been accepted and now we can begin to pay off our debt and get some relief.

TATIANA was amazing!!! She was so nice and informative. I hope I can get her on the phone every time. Thank you Tatiana for all of your help!!! It is so very much appreciated! It is so great that I can count on wonderful customer service when I call in!

I highly recommend this company and its services to everyone with a credit issue. You guys have been great, I've seen what bad companies do to people and their credit, and I'm thankful you are not one of them. I have referred a few people to contact you guys already but they are still hesitating, too bad for them I say!