Consolidated Credit Counseling Services

Kapha as well as the other counselors I have had a chance to talk to have always been very polite. They have a professional and friendly way of dealing with you that takes a lot of the worry out of a trying situation. They even give you advice on how to speak with your creditors that leaves you knowing that you are on a positive path to clearing up your debt/credit problems. I highly recommend using their services!

Good program and recommend to other people, also liked the way they got back to me to explain fees. Like availability of products and service. Good contact information. Non-judgemental work hard to make program work out. Tried to make people comfortable.

Every one has been so helpful and understanding. They helped me enter data on the computer forms and have answered all my many questions. They have been so understanding during this stressful time in my life. I would recommend Consolidated Credit Solutions to all who needs this kind of service.

Samantha was very thorough and patient while explaining how Consolidated Credit works. She was very professional at answering all of the questions I had. I was very pleased with her when we were through. From the first phone call your co. was upfront and honest with us. I wish we would have went with Consolidated Credit sooner. If we had we would be in a better position by now. So thank you again.

I recently moved and have been going through my credit accounts to change my address. Citibank would not allow me to do it but Syniah helped me get it done. So appreciative that she took so much time with me to get on the phone with them.

Brian was helpful when I called in the morning to talk about my account. He was able to resolve the question I had. He was able to help in calling the creditors and helping me pay off a few accounts early. It is always nice to talk to someone that is very helpful.

I spoke with Samantha regarding the payoff amount as well as other information as to how do proceed. She provided me with the payoff amount and was extremely helpful and professional in giving me the information regarding bank wire and certified check instructions. She was very courteous and friendly.

Tatiana helped me by confirming my low balance account with Genesis. She was very informative with letting me know that once it's paid off, the $20 would go to my Capital One account as it had the higher interest rate. Then, once Capital One is paid off, the additional goes to the Merrick account.

I've been a client for a little over 2 years and if you're struggling they can absolutely help. Every time I've ever called I've been treated with respect and compassion for my situation. I have been able to pay so much of current debt off and they have been a huge help if doing so. If you think you need help they will always tell you the truth and fight for you and your credit.

Alicia was so helpful in getting the information I had requested. She was kind, patient, friendly and a delight to talk to. She is someone who could be a good model for others. Thanks again Alicia. GOD BLESS you.

Appreciate the help in getting back on track with my debts. Would recommend to my family and friends. Thank you. HAVE no more to say right now just waiting to consolidate my bills and move on. Thank you for your help. I appreciate all you do.

I was receiving conflicting information regarding one of my accounts between my creditor and the people at consolidated credit, but my questions were answered and I now understand the process better. Everything seems to be proceeding as explained to me today.

I was very happy with the customer service representative she was able to help me with my questions regarding my accounts very knowledgeable and new what she was talking about. I inquired about one of my creditor and she was very helpful.

This is an excellent company to work with and we are so happy we dealt with them, never had a problem, we would recommend them to anyone who had problems with paying their credit cards. They were always available whenever we called to update.

I was having technical difficulty submitting my quarterly account information. I contacted Consolidated Credit and Tatiana was able to assist me. She was friendly, polite and very professional. She went above and beyond in her customer service. She really gave me relief because I was getting frustrated!!! Thank you!

Tatiana was very helpful. I needed to update one of my accounts and wasn’t sure how to do it myself. She updated it for me. She answered my call promptly and was very friendly. I had a couple of questions and she was able to answer them all.

Tatiana was very helpful and very clear in relaying how I would receive pay off information once obtained by someone there at Consolidated Credit. I am looking to pay off this debt. I may be doing so in the next month but I'm weighing my options according to my budget.

Tatiana was very helpful and gave me all the information I requested. She told me where to go online and see my account and told me how to contact them if I have any further questions. Very good customer service.

She was wonderful in helping me out with getting caught up on my payments! She didn't make me feel bad about this and was so kind in helping me. She explained everything to me and even email me my confirmation number and new payment information.

This individual was very helpful getting done what I needed, she understood my needs & address and helped sure my need was meet. She explained I could add the creditor back when I could afford. I am thankful for her help. It was indeed my pleasure to be helped by Titania.

She took her time. And was very courteous. I felt totally taken care of. l have used your services for several years. I talked to representative on the phone before and haven't felt like I was being helped. Today I felt like I was an important customer.

Elizabeth was quick to answer my questions and was very polite to me on the phone. She explained my due date and explained how the system would work for me. This is a very scary time for me and Elizabeth made me feel better about my financial future. I would call her again in an instant if I have any more questions.

Tatiana is knowledgeable, patient and pleasant to talk with. She took the time to care for my situation and seek clarification to begin to resolve an outstanding issue with my account. I appreciate her time.

Consolidated Credit has helped me get out of debt and improve my credit score tremendously. All the representatives were friendly and helpful whenever I called for assistance. I would highly recommend this service to anyone who needs assistance with debt consolidation.

Tatiana was excellent. She explained how my last payment would work and gave me the option to end my autopay (which is more than my last payment) and just have them withdraw my last in order to save me the hassle on waiting on my refund. This program has been great and a such a huge help with getting me back on track.

Wonderful service that truly does help. If you truly commit to the process you can be debt free in no time. The online tools they have are also very helpful in keeping track of the entire process. Thank you.

She got right on that phone and called credit one and stood her ground for me because I was getting nowhere with them. She saved me money and my stress level was back to a zero. She was a huge help and I can't thank her enough!!!

I would like to acknowledge and thank Stanley ** for his professionalism and patience when addressing my issues. He is to be commended for the quality of his service. I look forward to continuing my relationship with your company. I also want to thank Precious for sending me this form.

I was very satisfied, with the information and the help I received. The receptionist was very courteous. She was very helpful and easy to understand. I was very pleased with my call. I recommend this company to others. Thank you.

I am very new to your company and had plenty of questions for Alicia. As a prior Customer Service Manager, I know how important it is to be professional, friendly and relatable, especially in sensitive matters, such as debt. I am seriously impressed by the CS call I had today with Alicia. She is a keeper, Consolidated Credit. Thank you!