TitleMax Reviews

I was employed by this company for 4.5 years as a general manager during which I performed all requirements of my employment well over and above, attaining many company awards for top performance, etc. When it suited their program, they terminated me. This is a right to work state so even though I have never had any violations or performance issues, I understand their right to do this (I have read many other complaints which indicate this is normal company practice). My complaint is unpaid wages. I was paid a base salary + monthly performance bonus. My salary represented less than 50% of income and barely covered my expenses. I was required to use my own vehicle (600 miles per week) and purchase supplies for marketing out-of-own-pocket. I was formally instructed by two of my direct supervisors not to try and claim this expense as it would hurt my chance of keeping my job.

I have had a title loan for quite some time. I pay it every month. On time, mostly, but as the money I borrowed has been repaid and it is all interest now, I really resent the fact that someone called my banking officer and told them who they were. My banker said, "She has a title loan?" The agent said, "No, she applied for a job here." Not so, and my banker knows me and that I am disabled. The incessant harassing calls are annoying. No one is going to let their car be repossessed unless they have to. The manager Craig told me that was not going to happen again as I was so angry and there was no need for it. Today I got the first call from Matt. My payment, a term I question, was due the day before yesterday. He said I do not have 10 days to pay with a small interest added on top before I have to pay a huge penalty, which I have in the past paid (which I might add, no complaint). So when did this change?

I used Title Max because I needed a short-term loan to pay my rent and monthly expenses. I borrowed $1615 and paid it off in 30 days. My payoff amount was $1808, which wasn't bad to me at a $193 finance charge. If I had taken two years to pay, I would have ended up paying over $5,000 for a $1600 loan. I was aware of this when I took out the loan that's why I made sure I paid it off in 30 days. If you do not have the means to pay off the loan quickly, do not do this. It’s not worth losing your vehicle over. I had a pleasant experience only because I had an emergency situation and had means to pay it off quickly. I would never use them as a long-term lender though. It is easy to get the money you need quickly, but it can definitely take advantage of people who are desperate for money and do not have the means to pay off the whole amount quickly.

I admit I have not been timely on the payments (I got released from my job of 12 years right after taking the loan but still get SSI every month). I am and have made all attempts to make this a successful business transaction. I misunderstood payment dates as well as a few other things. I get called every day, harassed to the point my doctor put me on meds. I am a single mom of a disabled (blind) 4-year-old and need my old car. It is a 1990 Toyota. I will be making payment any day now, I thought today, but did not know my SSI needed a review today. So tomorrow I will do a review and make payment as well as have an insurance pay out coming in the next few days to pay this loan in full.

I was assaulted by a repo company Title Max (Greenville, SC on Laurens Rd) hired to repo a vehicle that belonged to an acquaintance of mine. I explained to the repo guy I needed to get my purse and phone out, and he physically pushed me away from the vehicle. I attempted again, explaining I needed my purse and phone. He grabbed me and pushed me once again. First, it wasn't my vehicle and I'm a 54-year-old small-framed woman. There was absolutely no reason for this man to put his hands on me. I hold Title Max as responsible as the repo company, as the repo company was working as an agent.

I think the states where they do business and make loans in should put a cap on the interest rate they can charge. These loans are 12 to 24 months long and the rate they charge is really no better than a legal loan shark. I have paid 12 months on a 24-month title loan and I still owe the principal amount of the loan.

I took out a loan on 7/25/12 for 30 days. I called the general manager of TitleMax in Dallas, TX on 8/21/12 to advise that I would be in to pay in full on 8/24/12. I went into the store on 8/24/12, which was the 30th day of the loan, and was told that they had submitted my title to the Texas Department of Motor Vehicles on 8/23/12. Although their loan has been paid in full (on time), I still have no title to my car. **?!

I fell behind due to a tragic family accident that claimed the life of someone very near and dear to me and lost my father all within 3 months. While all of this happened, I also had my appendix taken out. So, needless to say, I missed a lot of work. I was bullied into taking the full $5,000. I was making payments on time until all this happened. I tried to make them as much and as fast as I could.

Title Max repossessed my vehicle 7 days ago. It said it's Missouri law that I receive a right to cure notice within 48 hours. I have received nothing. What are my options here if they fail to notify me and time has passed for me to get my vehicle back?

TitleMax repossessed my car for one payment and then said they sold my car for $600, and that I owed $612. But I came to find out, they contracted the car out to a dealer to be sold then charge me $612, on top of what the car sold for. This is fraud upon them. Then, there was stuff still in my car and the tow people, which was Nationwide Recovery (Dan Phellips) owner and operator or the ones at the tow lot, stole the stuff out of it and said they didn’t. The Kansas City, Mo police was standing there when I confronted them and did nothing or didn’t even ask any questions. I have the box model and serial number of which the GPS came in. The title to a trailer in which the next day I had to LIC and reg. to a boat and the trailer was all in there, along with a brand new set of jumper cables, all gone. When talking to TitleMax, their response was, "Oh well, don’t know what to tell you, contact your insurance company."

Loan payments - My monthly payment’s minimum payment does not come off my balance. I was told it stays the same but there is no answer where the minimum payment goes.

They call to harass us all the time, then accepted our payment. Then in the middle of the night, took the truck after talking to my husband for over 20 minutes letting them know payment will be on the 3rd of the month because I am on disability and have only one check a month. They said good, then took the truck anyway. So why should anyone ever want to get them to help you? This company is a ripoff, you accepted our payment then took our truck. Why take payment then take the vehicle? This is just wrong and illegal here.

I decided I was going to make my payment like I should but went past March 3, 2012 and got a phone call from Title Max on Mauldin road here in Greenville. I got a right to cure by March 5, 2012. They gave me until the 25th to pay but they are calling every week wanting money. If they look at the paper of legal things they are not supposed to do, they do them all. They call all your references and come to your house and have general managers call you. I'm going to give their district manager a call because I'm not 30 days late. But they harass people to death.

I borrowed $1,400.00. Out of this loan, the secretary of the state gets $175.00. I'm disabled, and on a fixed income. Once I received the loan, I received a letter from Title Max. I explained that there is a mistake in the interest rate, which is 355% or more. The next day, I submitted $800.00 to the $1,400.00 loan. I got this loan in 2008. I have been making payments in 2011, and still have thousand dollar balance. So far, I have paid $6,600.00 in total. This is madness! Help! My car is a 1999 Chrysler, appraised at $1,700.

I had a title loan in Greenville, SC on White Horse Road. It was a very bad time with them. I got $5.000.00 loan and I paid right at $10.000.00 to them in one year but they still gave me a hard time. My father-in-law loaned me the money and I got my tile back.

They could not get me on the phone, so they called my mother. She is very sick (has MS), and told her I needed to get my stuff out of my car, or they were going to report it. We just had a death in our family, and that was the reason they could not contact me. I think that what they did was very wrong. It is I who had an account with them, and they had no right to upset my sick mother. My sick mother was upset by the issue while we was also dealing with the sudden death of a family member and dear friend.

Do not deal with Title-Max. They make more than drug dealers.

I am 10 days behind on my payment. I got laid off and I am waiting on a settlement. I called and told them this. Also, my sister is dying from cancer so I am in NC. They are constantly harassing me and my husband 4-5 times a day. It is like they don't hear me. I don't care paying the interest if they can only wait till I get my money and quit harassing me.

i went to try to pay them $150.00, and he refused my money. Tom told me to go borrow the money from somebody. The loan is not in my name; it's in my husband's name.

I now live in Virginia and the Virginia DMV needs the title as well as the lien release. Rashida, whom I've always spoken with said that the titles are sent to corporate, and i was told "who knows where they go from there." I feel it is there responsibility to return my title so that my van can be titled in Virginia where I now reside.