
TitleMax Reviews
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About TitleMax
TitleMax is one of the largest title lending companies in the nation, offering car and motorcycle title loans at competitive rates. It strives to provide a superior level of customer service as it helps thousands of people get the cash they need with a title loan. The company has thousands of convenient locations.
Visit www.titlemax.com- Receive up to $10,000
- Get funds in as little as 30 minutes
- No bank account required
- No credit score requirements
- Pawns only available in Georgia
- Loans only available in 14 states
TitleMax Reviews
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Reviewed Feb. 1, 2019
When I got a car title loan from TitleMax, the lending process took an hour. The reps were pleasurable people and the person who helped me was awesome. He made sure I understood what was going on before I left. It was a pleasurable experience with TitleMax and it was everything I needed. As far as customer satisfaction, the people did a good job but the charge should be a lot less.
Reviewed Feb. 1, 2019
I was online and it sparked my interest that TitleMax looked like it was the best qualified and had the best rating on Google. They loaned me some money with the title of my car. I needed the money to be able to pay for my girl’s storage so that she didn't lose her personal belongings that she wanted dearly. So, they helped me out tremendously. The lending process took 30 minutes and the rep was nice. People should make sure that they use TitleMax for a good reason.
Reviewed Jan. 31, 2019
I heard about TitleMax from my wife and we decided to get a truck title loan from them. The lending process went great and Whitney, the lady who helped us, was nice. It took an hour to be competed and it took that long because they were having a hard time printing the check. It had something to do with the server but they handled it nicely and did a good job.
Reviewed Jan. 31, 2019
Getting a loan from TitleMax was pretty quick. They just got some basic information and evaluated the car, and we were out of there by an hour. The rep who helped us was really good, too. He was on task with us the whole time. If we need a loan in the future, we'll go back to them.
Reviewed Jan. 30, 2019
TitleMax had an easier process than other lenders and I had a good experience when I got a car title loan. The rep made the lending process very fast. She was very thorough with concerns and I wasn’t in there very long. This is my first time and I was impressed with her professionalism. I was very pleased with my service, which was great and the person that was right there for me.
Reviewed Jan. 30, 2019
TitleMax was reputable and I heard about them from a referral. I got a car title loan and I had a very easy, comfortable and efficient experience with the rep. Dominic was great, very personable and caring. He asked the questions that was necessary in order to accommodate what was best for myself. Everything was great with TitleMax and they got me out of a hard spot. I’m completely satisfied and I would recommend this to other people.
Reviewed Jan. 30, 2019
The lending process with TitleMax went smoothly when I got a car title loan from them. It took 20 minutes for it to be completed and the interaction with the rep was very pleasant. This was my first time with TitleMax and I understood the payment structure to make payments, the interest and fees, then the principal was separate. So, it was good working with them.
Reviewed Jan. 29, 2019
I got a loan through TitleMax before and their process was quick. Plus, I didn't have any problems in getting my loan and paying it back. So, I went with them again. This time, I got a car title loan and my experience with their rep was great. When I got there, I was the first one, then there two other customers that came in. So, she was busy and multitasking me and the other customers. But she was doing a good job. Also, the process this time was faster than the last time. And I like how you can go online and check your loan's status. My loan helped me pay a couple of things I needed to pay right then and I would tell somebody to go to TitleMax.
Reviewed Jan. 29, 2019
I knew about TitleMax online and I got a car title loan with them. It took 30 minutes and the rep was personable, asked questions and explained things. The interaction was great and we felt fine with the process.
Reviewed Jan. 28, 2019
It was my first time to use TitleMax and the experience was very confidential and friendly. I got a car title loan and the rep was very nice. The people said hello and welcomed me. The lending process took one hour and a half to be completed. I asked many questions and whatever I asked, the rep answered. I asked for the interest, when the full payment is and the pay every month. I had a good answers.
Reviewed Jan. 28, 2019
I liked the ratings of TitleMax and I got a car title loan from them. The lending process was excellent and it took 25 minutes to be completed. The girls were wonderful, very knowledgeable and helpful. They made the process easy. TitleMax helped me a great deal.
Reviewed Jan. 28, 2019
My fiancee's brother told me about TitleMax and I got a car title loan from them. The lending process was good and took 30 minutes to complete. The rep who helped me did fine and it was great working with TitleMax. It was a good experience. I got pretty much what I asked for and close to the amount.
Reviewed Jan. 27, 2019
I used TitleMax back in 2013 and because they were familiar, I went back and got a car title loan from them. The lending process was fairly simple but the rep wasn’t good. I wasn’t thrilled with it at all. At first, she seemed very exasperated with us and then towards the end, she started getting more friendly. Once the loan was approved and she had the check, she made me go to Google and leave a 5-star review before she would allow me to have it. I didn’t wanna do that and I tried not to do it. I felt like I was backed into a corner and I didn’t have a choice. It was either that or I don’t get the check. She gave it to me when she could see my review which had my name on it. I still feel yucky about it especially since she wasn’t even a very pleasant person to begin with. It felt bad and I’m very dissatisfied. If I leave a review, it’s because I want to, not because I’m pressured to or I have to and forced to.
Reviewed Jan. 27, 2019
I needed to get caught up on some bills. I got approved for a loan from TitleMax and that was a blessing. The process was amazing and the dealings were really nice. They were also very friendly and professional. I would definitely refer people to TitleMax.
Reviewed Jan. 26, 2019
Everything was okay with my experience with TitleMax. It went well. The lending process was good and it was very easy. The whole process took only 40 minutes. The rep just explained to me how the contract works. I could get my car back, but I had already known ‘cause I always have done my title with TitleMax.
Reviewed Jan. 26, 2019
My ex-wife had destroyed my credit and my wife lost her job, so we were in a pinch. Our van was paid off, so we decided to go ahead and use TitleMax to hold us up until our taxes came in. The process was pretty quick. We came in, handed the title over and my driver's license, then they went out, looked at the car and took some pictures while I got some information. Then, they sent it off, came back and said, "This is how much we'll give you," and they got the process going. The rep was very knowledgeable and she gave me some insight to other stuff. She explained the payments very easily and explained that if something comes up and we don't get our taxes in time to pay it off, we call them and they can work something out with us. They got us out of our little pinch and helped us out.
Reviewed Jan. 26, 2019
My wife and I had a loan with TitleMax about 10 years ago. We used them again and it was quick and easy. The people there were really nice and the staff I had was a sweetheart. She had a little problem with whoever she was dealing with over the computer, though. It kept saying my truck had some damage yet my truck didn't have a lick of damage to it. It was bird poop on the hood. She had to call them and let them know that it was not damaged. But other than that, the lending process went great.
Reviewed Jan. 25, 2019
I saw a TitleMax ad on TV. I tried them out and everything seemed to be pretty good from the beginning, so I went with them. It was a pretty fast process to get the loan which took an hour at most. I just needed my title and my name. I also brought the vehicle and the title to them and gave my employment information. The rep I had was very nice and informative. She made me comfortable about going along with it. TitleMax turned out good for me.
Reviewed Jan. 25, 2019
I was having a bad month and I really needed money. I went to TitleMax and they have a good lending process. I just had to present in a license and my title. The process took around 45 minutes and I had a great interaction with the loan officer. Working with TitleMax has been great and I would totally recommend them.
Reviewed Jan. 24, 2019
I would like for a main TitleMax representative contact me to see if they can help me with an issue that happened to my vehicle when it was repoed for non payment. The company that TitleMax hired for the job towed it the wrong way and I have video I can send you guys. I paid the balance to retrieve my vehicle and to make a long story short many problems were wrong with the vehicle including the vehicle not able to move due to a messed up transmission, 4x4, and transfer case. I tried to hire attorneys because I was redirected to make a claim thru the tow company but they told me to take them to court. I'm stuck because I paid a lot to get the vehicle back and no one wants to help me. Overall Titlemax has not tried to help me with my vehicle since they got paid in a timely manner because since they hired a third party company to tow my vehicle they are not responsible what happens even though they hired that company.
Reviewed Jan. 24, 2019
One of my close friends had asked me if I ever heard of TitleMax and they told me where they are located and how good their service is. To get the loan, I had to go on and fill out information about my car and how much would I be willing to sell my car for. I also had to list references. It took me about an hour to complete the lending process since there were some more people in front of me. TitleMax provided excellent service. They helped me catch up on a few bills.
Reviewed Jan. 24, 2019
Getting a title loan from TitleMax was nice and kinda easy. I had used a couple of different people before and this time, I was trying something new. The rep who helped me explained everything and made sure I understood everything I was signing. She was also professional and friendly.
Reviewed Jan. 24, 2019
Working with TitleMax took a little bit of stress off of me. Though I was hoping to get more out of it, the process went well and everything was pretty simple. One thing I did not read on the online website was the utility with the physical address, but the good thing was that I have one in my email account. The rep was really helpful and patient with me in trying to pull out my utility bills and all of my bank statements that she was asking for.
Reviewed Jan. 23, 2019
TitleMax is a loan shark. High interest rates that you will never pay off. They repo your car and fail to answer phone on how to get car back after repo. They don't let you try to make a payment if you're late. I had a death in my family and got behind, they were unsympathetic about it. All they wanted was the money and know what time was I coming in to pay.
Reviewed Jan. 23, 2019
I highly recommend TitleMax. I got a loan with them before and everything went fine. Then, because it was more convenient, I went with them again and to the same location. My recent loan was a title loan and the whole process took about 45 minutes to complete. I was also very pleased with the rep who assisted me.
Reviewed Jan. 23, 2019
We were trying to go to Vegas on vacation and we needed some extra cash. Going with TitleMax was good. It really helped out. Also, their lending process was smooth and did not take very long. From the time I walked in the door and sat down with the lady there until the time I was back in my car and we were driving away, it was less than an hour. What helped was I had all of the paperwork and everything that I needed before I went in. The ladies were really, really nice, too. One was the manager Patty and she helped me to get everything set up and into the system. Then, the other young lady finished up for her while she did some other things.
Reviewed Jan. 22, 2019
I went with TitleMax on a recommendation and it was a good experience. The process for the car title loan was quick and very easy. It took about 30 minutes and they had great customer service. The representative was personable and very friendly. She gave me all of the information I needed. She also gave me the best options to make sure I didn’t have too many finance fees. So it was very thorough.
Reviewed Jan. 22, 2019
Working with TitleMax was easy. The guy who did my processing was really good and explained everything like it needed to be. My husband can't read and write too well so the rep took more time to read everything and explained it to my husband more than normal.
Reviewed Jan. 22, 2019
The overall process at TitleMax is kind of confusing. They say you pay 25% of your loan the first five months. My payment amount is 700 and my loan amount is 4,000. 700 by 5 is 3,500, and 25% is only $1,000, so for me, that’s a lot of interest to pay. Nonetheless, I’m a repeat customer and I've had a great experience with them. The general manager that works in the office is absolutely fantastic and I love working with her. She makes me feel right at home.
Reviewed Jan. 21, 2019
I got online because I needed a loan on my car. I know TitleMax is the going company and that’s what I used. And Martha was the bomb. She was very professional and honest with everything. She explained the contract to me, laid everything out on the paper and didn’t leave me in suspense about anything. She was really great.
Reviewed Jan. 21, 2019
This the second time that I've used TitleMax. The first time, I did my fees and I paid them back quickly. Then recently, I found myself in another situation where I had to help my son, so I took my other car to get a title loan. It was a quick 30-minute process. The manager was also very polite and helpful. As a matter of fact, he told me that I didn't ask for the full amount and that if I need to go back at any time, I should feel free to go back. He also told me that they were still waiting there for me, that there wouldn't be a problem, and that my record with them was great. So, he gave me very good feedback on that and I was very pleased. Everything's been great with TitleMax. They've been a friendly service. I just referred my son to one of their offices. He went to get a loan and they helped him very well.
Reviewed Jan. 20, 2019
TitleMax was local so it was convenient, and the process went really well. Cathy went over and beyond to get me what I needed, and I really appreciated that. It took about an hour because they kept giving her a hard time in the approval department. But on my part, anything I needed to do was done in 15 minutes.
Reviewed Jan. 20, 2019
I liked the convenience of TitleMax. When I was there, the gentleman went past the posted time on the door to make sure that i got served right and got what I needed. He made sure that all my questions were answered. The man was laid-back and knew what he was talking about. The process was very painless, easy and quick. I would refer TitleMax over anybody else.
Reviewed Jan. 19, 2019
The rep at TitleMax who worked with me did a good job. Everything was great and the process of getting my car title loan went by quickly. She did a good job and the loan helped me out.
Reviewed Jan. 19, 2019
I went to TitleMax after reading the information and the reviews on the company. I got all my paperwork and filled out the application. The rep just took pictures of the car and sent it in, and I got the check. The process only took 25 minutes. The rep was very nice and was very clear when he was answering questions. He was very patient because it was my first time, and I had a lot of questions. I didn’t feel nervous about it and that was the biggest thing that made me say it was okay.
Reviewed Jan. 18, 2019
TitleMax got me the amount I needed when I needed it. Their loan process was also fast and easy. It took me 20 minutes which was really quick. The rep I had was nice and helpful too. She explained everything thoroughly. If you need money, TitleMax is the place to go.
Reviewed Jan. 18, 2019
I needed some money and TitleMax got me some money. They have commercials on TV all the time and I also stalked them online. When I needed money, I thought I could try it. I had to pay a couple of bills that were due and I got a car title loan. It took about an hour and a half. It was not very long and it was very efficient. The person who helped me was very outgoing and knowledgeable about what she was doing. She gave me several options on how I could go about it which was very nice. She also explained things very well. The experience was really nice and I enjoyed it.
Reviewed Jan. 18, 2019
TitleMax has low interest rates and they get you the help that you need. The whole process was quick and easy to understand. Everybody was very helpful and I was in and out in no time.
Reviewed Jan. 17, 2019
She has always been very easy to work with me and others that have been to this store. She'll make sure you're getting a fair amount for your title. And she is great at working with people who need to make sure they have every opportunity to get their title back after loan has been paid off.
Reviewed Jan. 17, 2019
I have working with TitleMax on Jefferson Davis Highway in Fredericksburg, Virginia for six months now. I have been struggling with financial hardship and I have a title loan with them. Everything I have heard and read about title loans are normally negative, however my experiences and interactions over the phone and in person with all of the employees and Management have been the opposite. The Manager Mark is very professional and flexible in the way he works with me. Mark works with you and your situation. He treats people as individuals with no judgment. His patience and willingness to help people and still do his job is very much appreciative. The staff that works at this location are equally good at what they do and everyone tries to make all interactions fair and painless.
Reviewed Jan. 17, 2019
TitleMax was very good although the process took a while because Amber, the representative, was having to deal with somebody on the other end and they kept shooting her down. So she kept having to renegotiate. That may also be the reason why I didn’t get what I wanted in terms of the amount of money. But other than the people who kept giving Amber hassle about the amount of money, everything was satisfactory. In fact, Amber was very good. She was very courteous and knowledgeable.
Reviewed Jan. 17, 2019
I’ve known about TitleMax for a long time. The overall lending process was very simple and takes about 30 minutes. I just needed my license, title, registration, and insurance. The processor was very outgoing. It was actually a fun process. We got to know each other. TitleMax was a last resort for me, because I needed to pay some bills. I went there and then I got the check that I needed. It was a great experience.
Reviewed Jan. 16, 2019
I had a wonderful experience with TitleMax. I decided to get a loan from them because of their Interest rate. I didn’t need the money that long so I was gonna pay it right back off, and some of the other places had other fees. The process of TitleMax is nice. I was able to do most things online, talk to someone at the branch, make an appointment and go in. The process took like an hour and that could’ve definitely been a little shorter. But the girl at the branch, Kimberly, was very professional and was very helpful.
I almost wasn’t going to get the TitleMax loan, just because I thought that I could probably go to my credit union and do better. She contacted her manager, and she asked if she could lower the interest rate from 15% to 10, then some change. When he agreed to that, I went ahead and did business with them. But had she not done that, I would've probably left. Working with TitleMax was really helpful because I was in a bind from the holidays. I thought I had some time to float and not pay my rent and use my next check, but my landlord put a pay-rent-or-quit three-day notice on my door. TitleMax was able to help me get my rent money that I needed to pay that off really quickly and not have to stress too much. It was quick, easy and painless.
Reviewed Jan. 16, 2019
I liked the convenience of borrowing from TitleMax. I got a car title loan from them and it was quick and easy. Their rep was very thorough and she knew what she needed to do. Everything went smoothly.
Reviewed Jan. 15, 2019
I had a very pleasant experience with TitleMax. I got a money credit on my car and their process was convenient, easy and friendly. Their reps were very attentive and answered my questions quite efficiently. The money I got from them made life a lot easier and it helped out with Christmas.
Reviewed Jan. 15, 2019
I got in hard times and had to get a loan. The payment at TitleMax every month is ridiculous and the interest they charge me is ridiculous. TitleMax helped me out of the bind I was in but now I just gotta come up with $500 a month. But the process was simple. They just looked at my car and had the title. I filled out a couple things and they wrote me a check. The process took about 45 minutes. The reps were thorough and helpful.
Reviewed Jan. 14, 2019
I love TitleMax. I heard good things about them so I went to them. The lending process was real easy, real simple, and they were real informative, so it was nice. So if you can, try to go there because they really help you when they can.
Reviewed Jan. 14, 2019
I saw my husband do it with TitleMax, so I decided to apply for a car title loan with them. Their process was wonderful and my initial experience with them was good but it took a while to complete. Recently, I went with them the second time and the process was pretty speedy. Also, my interactions with their rep was great and I was almost dancing out the door after getting that loan. I feel like the girls there are an extended part of my family already and I’ll be doing business there again at that specific location because of how comfortable they made me feel.
Reviewed Jan. 13, 2019
The lady at TitleMax was very helpful. I asked her what I was trying to get and she did her best trying to get the amount I needed. It wasn't where it needed to be at, be she helped me. I got a truck loan, and though the amount that was loaned out was very low, they provided a good service overall.
Reviewed Jan. 13, 2019
TitleMax is close and I chose to go there for the convenience of it. The whole process took about 45 minutes, including the drive time. So it wasn't bad and the overall lending process was good and easy. The people I dealt with were also very nice pleasant and helpful. Doing something like that is an incredibly stupid thing to do but I had to do it and they were very calming. I would even recommend TitleMax to a friend. The loan allowed me to take care of a couple of bills that hadn’t been taken care of since Christmas.
Reviewed Jan. 12, 2019
TitleMax is pretty close to my house and the lending process is easy. It’s really quick too. It's like 20 minutes and just out the door. I’ve also been there before so my application process was faster. It was a good experience overall.
Reviewed Jan. 12, 2019
My experience with TitleMax was great. I decided to use them since the location was closer to me and the process was really fast and easy. They were really friendly too.
Reviewed Jan. 11, 2019
Went to TitleMax in Conroe, TX and was greeted by Edward ** with a warm smile and welcome. I have never gotten a title loan before and wanted information about how it all worked. He was very informative and told me every aspect of the process and what to expect afterwards. He made sure I understood everything I was being told. I did get the title loan there and it took less than 45 minutes from application to the check in my hand. I would recommend TitleMax to my friends for a stress-free loan process.
Reviewed Jan. 11, 2019
TitleMax is close to my house and when I went there, the car title loan was completed in 20 minutes, maybe not even that long. They were professional, nice and polite. But I would never recommend anybody there because the rates are so ridiculous. The interest is more than half of what I borrowed. I borrowed $1,500 and the interest would end up being $950. But I guess people go to TitleMax because they can't get a loan somewhere else. Still, it seems greedy and unfair to people who are unfortunate and have a lesser credit score because of things that have happened. I think that TitleMax is taking advantage of people. But you choose to go sign the paper so I guess you can't complain too much. In terms of the overall process of getting it done and getting what I needed though, it did good. They got me the money that I needed. They got me in and out and they did a good job.
Reviewed Jan. 11, 2019
Working with TitleMax was cool. I like the lady who handled my services. She happened to be the manager there and she was really nice and informative. Getting the loan was quick and easy too. The process took about 40 minutes. I called ahead of time and we came with the right documents needed, so it didn’t take long. I highly think I would do it again.
Reviewed Jan. 10, 2019
TitleMax's customer service was just awesome. I had heard from different people about how good they are, and when I was coming in there, they opened the door for me. I also had my little girl with me and the rep was interactive with her. The rep worked with me really well. She walked me through the steps of the lending process on the computer and got me out of there as soon as possible. The process was fairly simple which took me about 20 minutes to complete. Overall, it was a great experience with TitleMax. They helped me out tremendously.
Reviewed Jan. 9, 2019
When I got a car title loan from TitleMax, the lady and gentleman who were there were very helpful. The process was fast and I was done in 15 to 20 minutes. Thus far, I love the fact that they have an app I can go on and pay my loan. I highly recommend them.
Reviewed Jan. 9, 2019
I've had a wonderful experience with TitleMax. They're very convenient and fast. When I went to them, I didn't wait very long 'cause they got me right away and the lending process was completed in less than 45 minutes. I also didn't have to go through a hassle and I just had to show them my title and my driver license. The people there were very nice and they wanna help. They were definitely able to get me out of a jam, although not a big jam, and get me to where I needed to be. I'm thankful for that and I'd recommend them to anybody.
Reviewed Jan. 8, 2019
If you do business with them they will use every predatory lending tactic to get money from you even after they have taken stripped and vandalized your vehicle. I got pictures of how you get it back. I have attempted to work with the district manager and corporate office for restoration and repair but all I get is lies runaround and more tactics to attempt to enforce this predatory contract. Do not do business with them.
Reviewed Jan. 8, 2019
My experience with TitleMax was fine. From start to finish, it took me 30 minutes to complete the lending process. I drove in, gave them the title, and then withdrew. It was also nice and smooth with their rep. The overflow of phone calls afterwards is just kind of annoying, though. Still, I’m pretty satisfied with the whole process.
Reviewed Jan. 7, 2019
I had used TitleMax a couple of years before. I used them again and everything was great and smooth. The lady who I worked with was nice. She provided everything I needed. We also talked and laughed about everyday stuff.
Reviewed Jan. 6, 2019
Here is the thing - I didn’t owe TitleMax no money. I had never pawn my title to my Dodge. The old owner had and then got it impounded and they never came and paid to get it out. TitleMax knew this and still didn’t come get it so a court order to sell was given by the court. TitleMax failed to do the paperwork and two year after I bought registered and title the car they came stole my car, damaged it, and stole the items out of it and then said, "Too bad." When I demanded they pay for my car and stuff stolen they said it’s not their problem. I’m the victim. I didn’t owe no money on my car. I didn’t do nothing wrong and now I’m the one that has no car. How is that right?
Reviewed Jan. 4, 2019
Their interest rates are around 200 percent. I borrow 250.00 and pay on it six months until I pay it off yesterday. How Consumer Affairs could give them a 5 star review is crazy. They need to be shut down stealing from the poor and taken advantage of the seniors. 250 dollar loan would have cost me over 1500.00 dollars if I went the full term then they lie to me and their manager is from the pits of hell.
Reviewed Dec. 28, 2018
They're scammers. They charge you a high interest rate so you can’t pay off your bill. I’ve paid 300 off a 500 loan and they say my balance is still 500. Complete scam. Please people don’t go to TitleMax. They will take all your money.
Reviewed Dec. 27, 2018
My husband and I had taken out a loan back in February 2018 for $2600.00 and missed a payment back in November 2018. The car was repossessed on 12/21/18 right as my husband had discussed with the Fontana office that he was making a payment that same day. On Monday, Christmas Eve my husband paid the total balance, plus the repossession fees of $360. He was told he needed an appointment to get the car out and he couldn't get the car until Thursday 12/27/18. He went to Paramount Recovery, who repossessed the car and they said that TitleMax never sent them the release and we also need a release from the Police Station, which TitleMax never told us. He got the release from the police, paid them a fee and still couldn't get the car until he made an appointment.
So he went to finally get the car today 12/27/18 and paid another fee to the Recovery unit. My husband was told that TitleMax sent Paramount Recovery a message for the car to be sold at Auction on Monday instead of sending the release once the payments have been made. All the fluid have been drained from our car!! The gas, the oil, and coolant have all been drained and now we need all the fluids just to drive the car away!! This place needs to be taken down! We have already paid $3230 plus the additional repossession fees and TitleMax says we owe more than the principal loan.
Reviewed Dec. 26, 2018
We had a lender who wouldn’t give us an increase and when we went over to TitleMax, we were given the increase. When I first got there, it was late in the evening, and since they had to buy up the other loan, it took a day because the other place was closed. They had to go pay them out before they loaned us the funds. They were very helpful and thorough. They explained what was needed to be done and both representatives were very friendly. We went there to get some help and they had been able to buy out the other loan and lend us a little more. With the car title loan, we were able to pay the rent.
Reviewed Dec. 26, 2018
I'm working on my house and I got a loan from TitleMax. I went in and asked about the process and they told me. The process was quick and easy. The reps seemed to know what they were talking about. They were helpful, too. I would definitely use TitleMax again if I needed it. I'd also tell friends to give them a try if they need help.
Reviewed Dec. 25, 2018
When I initially googled and TitleMax popped up, I was really iffy about it but the girls were great. There was no point in me going somewhere else. The girls could actually carry a conversation and it was really nice. I liked it. They welcomed me and my daughter. They asked how my day was and what we were gonna do over the holidays. It wasn’t a long boring process where they didn’t have any conversation. They also explained everything while they did everything, step-by-step, and the process took 45 minutes. It was quick. I also told one of the girls that I was looking for a job and that customer service was my thing. And she even offered if there was anything open then I could give them a call. That was something she didn’t have to do. It was good working with TitleMax.
Reviewed Dec. 24, 2018
I had gone through TitleMax before, and I went through them again. Their lending process was good and easy and it took about 30 minutes. I did the loan in person and I had good interactions with everyone.
Reviewed Dec. 24, 2018
TitleMax has more stores online and more satisfactory comments on Google. Their lending process was quick and easy. Everything took about 20 to 25 minutes to complete. Their rep was very, very nice. She was able to get me the best deal for being able to pay back.
Reviewed Dec. 23, 2018
I went to TitleMax and got a car title loan from them. The guy who helped me was really nice. My loan was completed in 20 minutes and they gave me a check right there. TitleMax helped me out to come out from a tight spot for a minute. I'd recommend them to a friend.
Reviewed Dec. 23, 2018
When I was trying to get some quotes on the vehicle and a little insight on how things worked, and TitleMax had the best customer service out of all of the companies. That was why I chose to go there for the car title loan and the process was quick and easy. It took no longer than 30 minutes and they didn’t really hassle me about my income. I know I’ll be able to pay my loan back and I didn’t really have to do anything but fill out paperwork. The paperwork really wasn’t much either and it was self-explanatory. The person I worked with was also very professional. She was friendly and very helpful with the description of everything.
Reviewed Dec. 22, 2018
Getting a title loan from TitleMax was quick and painless. Once I went in, the people were very courteous. Also, the loan rep was very knowledgeable and friendly. The process took half an hour. They asked for my title, the registration, and they had to see the vehicle to appraise it. I would tell my friends that if they will be in a financial crunch, TitleMax is a place they need to go to.
Reviewed Dec. 21, 2018
I needed some money and TitleMax was the first thing that came to mind. Their process was simple. I went on their website and called in to get more information. I applied and I got a callback. They scheduled me and told me to go in, and they told me everything that I needed - how everything works, how I should pay back and how long. I know everything about the whole process before I walked out of the store. I walked in there the next day and 20 minutes later, I got what I needed, they cut me a type of check. Everything was great. I’m looking forward to pay back and get my title back, but other than that, we’re good. I could see myself using them in the future if I'd need it.
Reviewed Dec. 21, 2018
TitleMax was convenient for me. It was just nearby where I work. I was expecting to be involved with a whole lot of paperwork, but their process was easy and fast. Their reps went to detail based on what I was getting. They were very helpful and very nice. They asked me for my title and my ID, and they made the process seem simple. However, I went and asked them for 4,000 and for some reason they only allowed me 3,600. The manager said, “I don’t know why they’ve been so hard right now, but you should have qualified over a little over 4,000 if you requested it.”
Reviewed Dec. 20, 2018
The car title loan took me about two hours in the TitleMax office. I went there since I had a little bit of collateral, which was my car, and TitleMax's rate was low. I don’t think I’ll do it again, not if I can help it, but they were very helpful. The rep I dealt with had to multitask and she did a good job with it. She did what she needed to do. She explained things very thoroughly. She told me what I could do to make it easier transition-wise and she explained the daily rate.
Reviewed Dec. 19, 2018
Was great at first. Late pay. Repoed car. Made payoff before deadline $1800. They lost my keys, title, property, destroyed plates& reg. Car had been damaged, stripped of parts. Hit by forklift. $1600 in damages. That all happened at the Auto Auction in Grand Prairie. Repo driver threw my dog out of car in Walmart park lot. Now they won’t take calls. My car is junk, doesn’t run. Pursuing lawsuit.
Reviewed Dec. 19, 2018
TitleMax's lending process was great and their customer service was good. It was the best experience I was ever offered. I got a car title loan from them and the process was worry-free. I’ll recommend them.
Reviewed Dec. 18, 2018
The car title loan was something I really didn’t want to do in a normal situation. We’re retired and back then, we needed some stuff done quick. I needed something quick and with TitleMax, it was quick and easy really. It took 30 to 45 minutes and the process went fairly well. The customer service was a-okay as well.
Reviewed Dec. 17, 2018
TitleMax's reps treated me good. I got a title loan on my pick-up truck and the process was good and easy. It was completed in 35 minutes.
Reviewed Dec. 16, 2018
With TitleMax, I was able to get the money that I needed. We were in a position, and it helped out a lot. The rep was very helpful and she took her time to make sure that I was able to get the amount that I wanted. She was really polite.
Reviewed Dec. 16, 2018
I had a good experience with TitleMax. I got a car title loan from them and the lending process went great. It only took 30 minutes tops to complete it. The rep who helped me was great. In fact, all three employees in Elk City were very good, very nice and very professional. TitleMax helped me out real good.
Reviewed Dec. 15, 2018
I would recommend TitleMax. I needed money then and the TitleMax across the street from my job was right there. So, I went through them. Plus, my mom had a good experience with them. I went in, the rep evaluated my car, looked at my title and then she sent in pictures to see how much I could get approved for. She was very nice. I was on my lunch break and she was very apologetic when she thought they were taking too long, even though it only took like 45 minutes to get approved. She was also very knowledgeable about the process. The TitleMax in Milan is awesome.
Reviewed Dec. 15, 2018
The person I worked with at TitleMax was nice. TitleMax's lending process was fast. It took about 20-30 minutes.
Reviewed Dec. 14, 2018
From the time they found out I was paying my loan off service went downhill fast. I was lied to and told that they had not received pay off check until I called to complain and lo and behold the next morning it was posted as soon as they opened. It has not been a week and I have not received my overage check. I was told by 2 employees that they personally mailed it last Friday but yet when I call Tuesday I was told I would have it by Wednesday then Wednesday I was told I would have it by Friday. Both employees lied and claimed they called me. Funny when my payment was due they called the very day it was due. The higher up they pasted me over to was no better on the day the postal service was closed for President Bush’s funeral. He sat on the phone and told me that they had just gotten their mail at the office and the mail must be running late. They cannot get their story straight!!!
Reviewed Dec. 14, 2018
The process of doing a title pawn with TitleMax wasn’t too tedious or long. It took about 20 to 30 minutes, and my interaction with them was nice, friendly, expedient and efficient. It was good.
Reviewed Dec. 13, 2018
First time getting a title loan. Joe made the transaction seamless. All I needed was the title and my id. The process took less than 30 minutes. Will definitely use this branch again if needed. Thank you for your excellent customer service.
Reviewed Dec. 13, 2018
TitleMax's lending process was quick and easy which took about 20 minutes. TitleMax wasn't able to get me out of a jam but they helped and the rep that helped me was all right.
Reviewed Dec. 13, 2018
TitleMax helped me out financially. I’ve used them before and they were good. I used them again and my experience was perfect. The process of getting a loan was not even 30 minutes and I had a good interaction with their rep. Try TitleMax out.
Reviewed Dec. 12, 2018
I heard about TitleMax both from family members and from commercials, and I heard that they are a really reliable place to talk to. Working with them was a really good help for me. I got a car title loan and the process was very quick. It took about 15 minutes. I came in, sat down and filled out paperwork. They gave me a good price and set up a payment plan. Then it was good to go. It was a really good experience overall. They were really friendly and very informative of what was going on and about the certain amounts that I was able to obtain.
Reviewed Dec. 11, 2018
I really appreciated the help I got from TitleMax. They were very informative and quick to help. The process of getting a title loan was very quick and easy. From start to finish, it was completed in about 20 minutes. The rep I dealt with was exceptionally kind, talkative, and very friendly. Working with TitleMax made it a lot easier to afford things. I would definitely recommend it especially for people who are in a pinch.
Reviewed Dec. 11, 2018
I felt that TitleMax was a good option for me. I got a car title loan and the process took one day. It was so long for me. But working with TitleMax made a very good impact in my life. I needed money for something with my lawyer, and I paid that. Also, the person who helped me was very patient. The problem for the wait for the loan was the system. So, she tried to make the things go well, and she did everything okay. She was very good with me. It was a good experience.
Reviewed Dec. 9, 2018
I’ve used TitleMax quite a few times and my experience with them has been good. I went in there and applied for a title loan and the process took about 25 to 30 minutes. Working with TitleMax has been okay, and I've had good interactions with their reps.
Reviewed Dec. 9, 2018
It was convenient to go to TitleMax since it was right by wife's work. It was also quick and easy to get a title loan for a truck from them. It only took about 15 minutes to complete the whole process. Aside from being very friendly and knowledgeable, their staff didn’t seem to be trying to hide anything and knew everything there was about things before we committed to it. It was a great experience and I’ll definitely use them again once this one is paid off.
Reviewed Dec. 8, 2018
I liked TitleMax's location and on their website, I’ll have cash in 30 minutes which unfortunately wasn’t true. The website said it would be a very simple process and I’ll be in and out in 30 minutes, but the process took almost three hours. The application process is straightforward answering the questions. Although, rather than somebody else putting the formation on the keyboard, I had to do it myself.
A lovely young lady helped me out. We had some things in common so we chatted a little bit. But then, once they submitted things to another city, we were waiting for somebody else to respond or to reply for approval. Things went back and forth between her office and somebody else's office. So that took us some time, waiting for whatever she was waiting for. I was there at 5 o’clock because I wanted to get out before the bank closed at 6 o’clock. I wanted to make a deposit. I was probably out by 7:30. The longest time was waiting for a reply from another office. She had to call over regarding the title of the car and those documents.
Also, I feel that I wasn’t mislead but I was not fully informed either. Had I known what the cost of the loan was upfront, I would have never tried to do such a thing. It was outrageously expensive money. And I almost didn’t accept it until I was able to talk to this store manager and work out a system that made it where, “Okay. I'll pay a thousand, a thousand, a thousand, then I could do one more payoff." Then it makes it reasonable. If I could get it over there at 48 months, it would cost me $35,000 to borrow $4,000. That’s insane.
And with the interest being accumulated everyday, I had the lady explain it to me so I can completely understand it. If I do these three payments like I say I will, and then one balloon payoff, I’ll be fine. $65,000 was the original I was going to get. But I said, “No, no, no. We’re gonna take it down to $4,000." I understand though from their point of view. If they disclosed how much the loan was gonna cost, nobody would ever go and get one of these loans. So they can’t disclose it at the beginning. They wait all the way through the end of the process to disclose the cost. Other than that, the people were pleasant. The office was clean and it was good for business. Still, don’t do one of those loans unless it’s absolutely necessary and you have a way to get out of it.
Reviewed Dec. 8, 2018
My sister recommended TitleMax to me. I got a title pawn on a truck and the process was simple. It took about 30 minutes. They took a look at the vehicle, took some pictures, sent it to get appraised, review my income, and they got back with me and did the deal. Justin was knowledgeable, laid everything out, and told me how it will go. Overall, my experience was great and working with TitleMax got the initial problem I needed to fix fixed.
Reviewed Dec. 7, 2018
I’m buying a house, and I also bought a new car. And I kept my old car, a 2008 Honda. It was in excellent shape and it had a new engine in it. And they only gave me a couple thousand bucks for the trade-in. So, I said, “I’ll just keep the car.” I love the car. And because I’m buying a house, I thought I’m gonna see what I can get on a title loan. I got on with TitleMax and they gave me $4,000 for the loan, and I was really pleased. I’d done it twice, which is why they gave me $8,000, and now I got the proper funds to make an offer and buy the house.
I got the title in and the overall lending process was excellent. They checked the VIN and looked it over and came up with a price. I’m very happy with TitleMax. I would also like to compliment both the two people that run that place, especially the lady. She was so helpful. She looked at the thing and then came up with the figure. My experience with TitleMax was excellent from start to go. They’re patient. They inspected the car in a short period of time and came up with the price, and I had the money. I couldn't have asked for anything better. I am going back for another loan. I may stop in there today. They’re only two blocks away from where my home is. I just wish they made payday loans too. I would've gone there for a payday loan.
Reviewed Dec. 7, 2018
TitleMax's overall lending process was very easy. I got a car title through them. I just needed my ID and title and I was able to do everything within about 15 to 20 minutes. Their rep was easy to work with and knowledgeable as well.
Reviewed Dec. 6, 2018
Getting a car title loan from TitleMax was easy. The process was completed in 35 minutes and I had nice interactions with the TitleMax rep.
Reviewed Dec. 6, 2018
I liked the lady I dealt with at TitleMax. She was very friendly and a sweetheart. The process of getting a car title loan was good and fast. It was completed in 30 minutes. TitleMax was awesome.
Reviewed Dec. 5, 2018
I had a really good experience with TitleMax. I had to go in-store and bring my title and fill out an application. Then, I waited for the approval. The girl I dealt with was very helpful, really nice, and she explained everything properly. Working with TitleMax was good. They lent me the money, and they didn’t try to hide any fee.
Reviewed Dec. 5, 2018
Working with TitleMax helped me out a lot. I was taken care of in the office and the lending process went really well. It only took 45 minutes and I didn’t think it could have gone any faster. I also didn’t think that their employees could have been any friendlier. The only thing was that their interest rates are way too high. But other than that, everything was great.
Reviewed Dec. 5, 2018
I got a title loan from TitleMax since they were close to my location. I was 100% comfortable with their reps. They were very nice, bubbly and very welcoming. They also explained everything in-depth. The process took around 35 minutes. I had to give references, then they had to check my credit and even went out and looked at my vehicle. Working with them has been a good experience. It allowed me to pay my bills.
Reviewed Dec. 4, 2018
DUSTIN **, is one honest, helpful, caring individual who takes care of people! We were strangers to him, never met him, out of state and he went above and beyond to help us recover our son's truck. In our time of need, Dustin was there to help perfect strangers with a dilemma! He revived our faith in human nature and we consider ourselves blessed to have found him! WAY TO GO DUSTIN, We are FOREVER GRATEFUL for your kindness!
Reviewed Dec. 4, 2018
The manager and the representative who took care of me at TitleMax were great. The loan process was quick, simple and easy. It took about 45 minutes and it took a little while because of the system. Getting the car title loan from TitleMax worked out perfectly because I needed to get my car fixed at that time. I would definitely recommend them.
Reviewed Dec. 4, 2018
The neighborhood TitleMax in Phoenix Arizona located at 35th Ave and Union Hills has exceptional customer service and the Associate who helped me her name is "America" was so sweet and very knowledgeable of the title loan process. I would recommend her and TitleMax to anyone needing to get a title loan.
Reviewed Dec. 4, 2018
I had just moved to Texas and I was in a bind until I get my checks coming in. I walked in to TitleMax, and Maria took care of me. She was amazing. So, I didn't even think twice about going anywhere else. She's a good people person. She made me feel comfortable and explained everything, and I understood everything that she was saying. The lending process was fine and while it took a little bit of time, it didn't bother me. Also, the interest sucks, but other than that, my experience was great.
Reviewed Dec. 3, 2018
TitleMax was all I really knew. I got a car title loan from them and their process was pretty good. It was completed in 45 minutes at the most and the loan helped me out a lot.
Reviewed Dec. 3, 2018
It's going well with TitleMax. They were the closest to my home and my interactions with their representative were wonderful.
Reviewed Dec. 2, 2018
I was referred to TitleMax by a family member. And prior to going into the establishment, I already knew what type of documents they needed. A friendly customer service helped me out. She explained everything in detail, how much it was gonna cost, all the way down to how much I make a month to what's my spending. TitleMax made the process very easy and smooth. It took about 25 minutes. They looked at how much I make to what I was asking for and what was the value of the vehicle, and they gave me an option on how much I can take a loan out for. In between the processing time, they made short talks. So, it made it go by really fast. My experience with TitleMax was wonderful. I would highly recommend them to friends and family.
Reviewed Dec. 2, 2018
I borrowed money from TitleMax who was just right down the street from me. The process was not long and it went great. The young man that helped me was terrific. We had fun. The payment plan was a little high, but there was nothing I could do about that. I had a bunch of medical bills that set me way back, and I was overdrawn at the bank. And working with TitleMax got me out of the hole and I was able to pay rent.
Reviewed Dec. 1, 2018
I would recommend TitleMax. I needed a big quantity of money and I applied to them. I did it in person. Their process was convenient and everything got completed in about 20 minutes. And the representative was nice, friendly and she explained.
Reviewed Dec. 1, 2018
I needed a loan on my vehicle for my bills and TitleMax was pretty quick. The entire process took 30 minutes. They just needed my driver's license and they went out and took pictures of my van. Then, they checked if I was qualified and how much I could qualify for. Overall, I'm very satisfied with TitleMax. I'd recommend them.
Reviewed Nov. 30, 2018
I needed some money and TitleMax is the quickest place I can get some money from. There's a location right by my house. They lend me and I like it. They want their money, but they give me a little break, ‘cause I pay late sometimes. The first time I went, the process took about 30 minutes. Now, it's 10-15 minutes. They helped and it was reasonable. They’re friendly, kind, nice, and smart. They gave me a payment plan that I can afford to pay, and it was good.
Reviewed Nov. 30, 2018
In the process of getting things around from moving down here to Georgia, I had seen a commercial on TV, so I checked TitleMax out. After 20 years of marriage, our credit went in the toilet, so I decided to try TitleMax. I called them, and then I went there because it was only 20 minutes away from my house. And they were great about everything. I had to change some things like change to a Georgia license and change the car over to Georgia plates, and Georgia registration, and Georgia title. So, we took care of all that. The lending process was completed in a day. I went on Monday and Paul, the manager, went over some things with me and told me to go get a Georgia license. I went the next morning and got myself a Georgia license, and I went back to them and that same day, they cut me a check and it helped me out with everything I needed because it had to do with moving.
The lending processor was wonderful. She was nice, helpful, and went over everything with me. Our payoff is $1,500 and $48. I asked her if I can re-borrow if I bring in a payment of $700 which would be half of what we owe. She said we can especially if I'll bring in almost half of what we have to pay off. She said, “I can put in the computer, put your payment in, and you can re-borrow.” We’re thinking about doing that in the next couple days, so we can buy Christmas for our kids. I would recommend TitleMax.
Reviewed Nov. 29, 2018
I got a car title from TitleMax and their reps were great. However, their computers messed up a lot so it took around an hour and 20 minutes to finish the whole process. And from what I got, the payments were expensive. $400 a month to pay back a loan was a little bit much and now that I've been thinking about it, I'm regretting it. But I had no choice because I just lost my daughter and I needed some money to bury her.
Reviewed Nov. 29, 2018
Someone who had been in TitleMax before told me about them and when I needed some cash, I called them over the phone. They told me what I had to have then I went in, checked it, and it was done in 30 minutes. But when they told me what they could offer me, it wasn’t what I was looking for so I left and went somewhere else. The other place offered me even lower so when I got a call from TitleMax saying that they could actually raise their offer, I went back to them.
The second time I took to TitleMax, the car title loan was processed in about an hour. The rep let me know everything that was going on and how much it was gonna be, and if I had any questions, they answered them. The customer service was good and everyone there seemed really nice. Now, I was able to pay off some bills that I had and able to buy new things that I needed for a new house I recently moved into. I would also definitely refer my friends to TitleMax. They are fast and the process wasn’t hard.
Reviewed Nov. 28, 2018
I was doing some research online looking for a title loan, and I found TitleMax. I decided to get a car title loan from them. I work for myself, so it’s hard to show a proof of income. And then on top of that, they’re the only ones that would’ve set me in Wellsboro. The lending process took 15 minutes and it was quick. Also, the rep I worked with was wonderful. She talked me right through it and told me everything that was going on with it. She was almost like a friend talking to me. I would refer TitleMax to anybody that I know of that would need a loan.
Reviewed Nov. 28, 2018
I had some bills I had to take care of and stuff. TitleMax is mighty fast for me. I had called ahead and they told me how long the loan application would take. I went in and they got all my information. They signed the papers and walked me through everything. The rep was good too and I didn’t have a hard time 'cause I had all my stuff lined up right. The process took 30 to 40 minutes and there wasn’t any time wasted. It was a great experience with them and I was able to handle my business. I'm paying the bills now, which I could be through with.
Reviewed Nov. 27, 2018
Working with TitleMax made it a lot easier to obtain the money and do the things I needed to for my family. The rep that I dealt with was very friendly and very helpful. The whole process was quick and easy.
Reviewed Nov. 27, 2018
I was looking for someone to do quick loans. I looked at TitleMax online and submitted the questionnaire. Then, I went to them but the guy was assisting someone on the phone. Once he finished, I told him I had to get to work soon. So he started the process and it was easy, simple and straightforward. He was very friendly, nice and explained everything well. Overall, it was a good experience.
Reviewed Nov. 26, 2018
I went to TitleMax and spoke to a lady. She went through the forms with me, let me know the lending process, went out and took a look at the car, came back in with the offer, and broke down the plan with me. We sat and chatted while we waited for everything to come through, and that was pretty much it. It was simple. She was great, very knowledgeable, did a great job of explaining everything, and it went pretty smooth. The process took about 45 minutes and I got a title loan. I was getting in a worse situation and using TitleMax worked out good so I could pay some other stuff off.
Reviewed Nov. 26, 2018
I heard good things about TitleMax and since I've decided to go with someone more established, I went with them and got a small little loan which I needed to finish up on Christmas. The overall lending process was fairly easy and fast. It only took about 25 minutes. Their rep was excellent as well. Working with TitleMax definitely helped me out. I didn’t have to stress out and I’m thankful for that.
Reviewed Nov. 25, 2018
The particular TitleMax store I went to was clean and easy to figure out. Everything was intuitive on the computer. The process went very quickly and the people were helpful. The processor went over the lending rate, checked my cars for the value, and we had a little chit-chat here and there. She was knowledgeable and able to answer my questions. Working with TitleMax helped for now.
Reviewed Nov. 25, 2018
I have used TitleMax before in 2015 for some funds amounting to $7,000. When I applied, I was there within 30 minutes. It was in and out. They were very good and have professional people in the office. I would recommend them any time.
Reviewed Nov. 24, 2018
If you can't pay back in full plus 300% in a week don't borrow from these loan sharks. Borrowed $1100 and have paid $600... Owe $1195 still. Please don't keep feeding this monster. Seriously - never late, paid ahead and balance still went up. Scam.
Reviewed Nov. 24, 2018
I applied for a car title loan and the process was quick and easy, and the people were friendly. It was a nice experience. It took a little bit longer, an hour and a half because it was dark due to the time change here in Georgia, and they had to get good pictures of the car. But they were great and worked as a team. I dealt with the manager who was really nice and helpful. They have a great payment plan and they help you get where you’re not gonna go broke making your payment. They work with you really well and make sure you’re not getting into a lot of debt with what you’re doing. They make sure that you know what you can afford and what you can’t. I’ve actually already recommended them.
Reviewed Nov. 24, 2018
TitleMax's lending process was quick and easy. I got a title loan and it was completed in close to 30 minutes. I had a great interaction with their representative too. Having worked with TitleMax was perfect and right on time.
Reviewed Nov. 23, 2018
My TitleMax experience is good. I got a car title loan and the lending process was fast and easy. They required my title and took a picture. The whole process took about 30 minutes and the representative was nice. TitleMax is better compared to other lenders. They have helped me out in that situation at that moment.
Reviewed Nov. 22, 2018
I looked online for a title company and I called TitleMax on the phone. According to what they told me, they were pretty much the best one to deal with. I had to take the title and they looked at the car. They checked it to make sure it's in good condition and checked the mileage. I showed my ID and they ran it then they told me how much they could give. When I got the loan, they set up a payment plan for me to pay it back. The whole process took 20 minutes, which was so quick and short. Also, the representative was super helpful, very knowledgeable, and great. I had to go to the DMV and get a paper and she took me right away when I came back. I had an overall great impression about TitleMax and I would use them again if I need to.
Reviewed Nov. 21, 2018
TitleMax was the only one that popped up for Georgia. It was a great, informational and quick experience with them. They asked me for the keys while I was getting down a lot of papers and they were outside looking at my car. It was cool depending on the make and model of your car. It was fast and it was not busy at all. It took less than an hour. There was one other person in there when I went there. So I was just in and out.
There's a lot of TitleMax out there but go to the one I went to where I obtained a title lawn ‘cause I like the people. The representative was very pleasant. She did most of the explaining while I was reading everything. So I didn’t have any problem with it. Also, I already tried to get any information so I would know what I was getting myself into.
Reviewed Nov. 20, 2018
We were in and out of TitleMax in 30 minutes. I told the rep approximately what I was after, and she made that happen. I couldn't be happier. Everything was smooth, and that's why anytime I need it, I'll use TitleMax again.
Reviewed Nov. 19, 2018
I would highly recommend TitleMax on SW Military Drive in San Antonio, Tx. If ever you need a loan go on in and speak with Joe **. He has excellent customer service, very nice and very patient. Awesome customer service.
Reviewed Nov. 19, 2018
TitleMax's overall lending process was good. I got a car title loan from them, and it took about 15 minutes for everything to be completed. Everything was good with the rep that I dealt with. TitleMax helped me out. You could try them out if you need to.
Reviewed Nov. 12, 2018
TitleMax is a really great place. I got from them a car title loan and the overall lending process didn't take long at all. There was a lady named Shay, and she was really wonderful. She helped me out every need I had. Everything was good. It's been a few days I needed emergency money and I got it. It worked out quick and easy.
Reviewed Nov. 12, 2018
When I spoke to somebody from TitleMax, they were really helpful. The rep answered all my questions, went through everything with me and she was upfront about everything. I was able to get a title loan in 30 minutes and it was a lot faster than I expected.
Reviewed Nov. 11, 2018
I have had the worst experience with TitleMax. Mainly their resolutions department, but the original store has not been helpful either. I paid my loan in full September 25th 2018, and it is now November 8th...I have yet to receive my title back! I have been given the runaround, been sent e-mails that included malfunctioning links, been lied to, and in general I feel as if no one cares about me receiving my title back, all they cared about was getting my last payment. I implore people to NEVER get a title loan or a payday loan, because you pay so much for it, but if you must, NEVER use TitleMax. I still have not had this issue resolved.
Reviewed Nov. 11, 2018
The truck title loan from TitleMax came very handy when I needed it. I would definitely refer them. The overall lending process was simple and it went pretty smooth. It was completed in about an hour. And the rep who helped me was very good, nice and polite. He was easy to talk to.
Reviewed Nov. 11, 2018
I was in a tight spot. I don't start my job until the middle of this month and I needed money for bills. Destiny from TitleMax was awesome. She was real helpful and nice. She made feel like I could talk to her a little more instead of being so uptight about it 'cause I was so nervous about doing this. I didn't wanna do it, but I had to. She made me feel real easy about it, so I went ahead and did it. We went over all the agreements and all the paperwork, and she talked me through everything. They had one lady go out and inspect the car. Then they came back to me with the numbers and we talked. I signed on and got my money, and they got my title. It was really quick. They helped me out in gaining the confidence I needed, and they helped me out with what I needed. I'm a lot more at ease now than I was before. I'd recommend them to anybody that needs to go with a title loan.
Reviewed Nov. 10, 2018
TitleMax is the closest lender to me. I got a car title loan from them and it took less than 30 minutes. Their rep was really nice too and made the process easy.
Reviewed Nov. 10, 2018
I pass by TitleMax's office three times a day in relation to my job. I got a flex loan and during the process, they took some basic information in relation to my car and me. They also got personal references and everything checked out, and they wrote me a check. It took about 20 minutes and the manager, Jim, was really good. He was friendly, courteous, knowledgeable and interested in what I do for a living, which is IT support. He was totally professional and I was pleased. I would gladly refer them.
Reviewed Nov. 9, 2018
I had a great experience with TitleMax. The lending process was easy and it took about 15 minutes. We also had a good interaction with the representative. The car title loan I obtained helped me out when I was in a bind. Give them a try.
Reviewed Nov. 9, 2018
TitleMax was fast. They have one in Mount Vernon, but they charge really high interest. But I had a great experience with them. The girls in their office were very friendly and the lending process got completed in no longer than 30 minutes. Working with them made my life better. It took care of a little bit of stress.
Reviewed Nov. 8, 2018
A friend of mine told me about TitleMax. Also, other people say it's the best company to do a pawn as their rate is lower. So I did a pawn through them. The process took about 30 minutes and the rep whom I worked with was really good. I was starting my own business but things went bad so I needed a couple of thousand dollars. TitleMax was very quick to get me the money.
Reviewed Nov. 8, 2018
My experience with TitleMax was good overall. I got a car title loan from them and it was quick, simple and easy. They have friendly staff and everything was great. I would definitely recommend them.
Reviewed Nov. 7, 2018
Though the customer service when I went into TitleMax was alright, I didn't like their false advertisement. They gave me a quote online which was supposed to start from $1,000 up to $1,540 for my vehicle once I put everything in on it. However, when I got to their location, they didn't stick to that quote and I could only get $700. They had an excellent lending process but if I at least got, $1,000, I could have done what I really needed to do. So, I told their rep that when the next month comes, I would just pay TitleMax what I had until my loan was paid off and that would be it. TitleMax shouldn't get people's hopes up.
Reviewed Nov. 7, 2018
I made a general search on Google for title loans, and TitleMax was the first to come up and had the best reviews. I called and spoke to Sandy, the general manager. She told me the process. We went to the store about an hour later and she walked us through the process once again. She told us how it was gonna work and did an evaluation on the vehicle, and within 20 minutes, we were out of there with a check in hand. She had a screen in front of us, so she could show us everything on the loan application and walk us through the whole process. She made it very easy and explained everything to us, so it was very simple. We’re a small business, and we can’t always go out and borrow money. Sometimes we have projects that come up and we need quick access to cash. I got an available vehicle with a clear title, so working with TitleMax was very helpful. They're definitely a company that I would refer.
Reviewed Nov. 6, 2018
I needed someone that would be able to guide me and that I felt was fair. I felt like TitleMax had more experience with loans. I got a car title loan and the process went great. The lady greeted me at the door which was really nice. And her conversation made it really easy for me to do. She also made it where I was able understand all of the paperwork that was filed up and that I needed to sign. She also went through and made sure that I understood the payback information on how it goes, when I would pay it back, and how. She was very compassionate. The process was completed in about 20 to 30 minutes. I had a very good experience. It made it easy to take the loan, and I didn’t feel bad about having to take the loan. If I knew someone else that was having problems like I was having, I would refer them to TitleMax.
Reviewed Nov. 6, 2018
I vowed I would never pawn my car, which is my first vehicle I paid off with going through a company, but we just moved back to Tennessee and I was in a bind. I needed to get out of the hotel I was living at. TitleMax asked me what my truck would be worth, and I told them I knew what the Blue Book and the Black Book was valued at, which was a little lower than what I wanted, but it helped. I shopped around before I did the car title loan and somebody else offered me $200. TitleMax was the only one that was gonna give me what they gave me. I went ahead and took it. They were very understanding and friendly. They listened, and we joked and cut the fool within a minute in the office. It was like family and they understood what I was there for. They helped everything they could possibly do for me, and I was happy with what they could do. I used them almost nine years ago too. They were great.
Reviewed Nov. 5, 2018
I needed money quickly and I got a car title loan from TitleMax. It allowed me to pay a couple of bills until I got a check in. The process was okay and it took 40 minutes to be completed. The rep did what she said she was gonna do and she got the job done.
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