TitleMax Reviews

TitleMax helped me out tremendously in a good way and for what I needed it for. The overall lending process was wonderful. It was quick, easy and very friendly. It probably took 20 minutes. The lending processor was very knowledgeable and courteous as well.

I got a title loan from TitleMax and it helped me as far as Christmas time. They have nice and polite people. They go straight to business and I didn't have to wait. The whole process took about just 30-45 minutes.

I got a car title loan from TitleMax and my experience with them was okay. The overall lending process took about 30 minutes. When we first went into the store, it took about 30 minutes before anyone came up to the office. We were alone for about 20 minutes. It was good with the lending processor too. The only thing that bothered me was that they gave me a higher quote online than what I was able to get in the store. I thought it has to do with the mileage but even online, it asked the mileage and it gave me that higher price.

I called TitleMax and talked to someone who told me that I could go to their office in Riverdale, but I couldn't make it to Riverdale. So, I went to their office in Lovejoy. The lending process took less than 30 minutes and I asked the lending processor the procedure, especially that it's my first time trading my title, and she went over it with me and told me what was what. She did do a good customer service with me. I'll be bringing my friend to TitleMax as well.

I have never done a title loan before and I know they’re expensive and I hated to do it, but I had to because I needed to get some stuff taken care of. I got in a little bind and TitleMax helped me out really well. I got a title loan from them for a 3500HD Pickup truck. The lending process was easy, but it took a while. It took 45 minutes. The phones kept ringing and every time the rep got ready to do something, then something happens, and she’ll have to do something else and it took forever. The store that I went to need more people there to help them out.

I feel like companies that are known best and succeed within their field are more reliable. People wouldn't keep going to them and giving them their business if they were like scam artists. For this reason, I went for TitleMax for a car loan. Their process was fast, easy, and understandable. It took only 30-45 minutes. Their lending processor was very nice and knowledgeable. She explained everything very well. My complaint though is I haven't even received my bill. I knew that it's due this month. I already sent the check off and I'll wait a few more weeks to see if I receive anything. I wish they had some sort of online account to where one could log in, see the balance, and pay bills online.

I got a car title loan from TitleMax, and the overall process was very good. It took half an hour, and it went well. The representative was very friendly, professional, and helpful - she did a good job. My experience has been quick, easy, and convenient. Going with TitleMax is an easy option if ever anything’s needed.

The commercial about TitleMax seemed like they have an easy process. And it was cool that within 15 minutes from when they called me, they set up the appointment in a local branch. But I couldn't go that day because I was already too late. The next day, I made it out there then I had someone from the branch call me to confirm that I was going to come over. It went fast and was very easy.

The process was great and I got it in less than an hour. Their loan representatives were very nice, professional, and very fast. TitleMax helped me get through a hard situation until my other check comes in. They were very efficient and very good in what they did, and I would recommend them to anybody. I really appreciate how they helped me out.

Overall, the lending process was great. It took a little time, though, but that was because of me and not the person that was there. There were some requirements that I had to have with me, and I had to go back and get these. But other than that, everything was good. The reps were very patient and helpful.

I got a car title loan from TitleMax and the lending process was completed in 30 minutes to an hour. The lending process was easy and the lending processor did great, was fast and took care of me especially with the requirements. I was able to get my title back and working with TitleMax was so good that I want to pay them back now and that's it. It went great, overall.

I have a car title loan with TitleMax. Their lending process was pretty good and the loan helped me. On the other hand, I would like to be able to simply call and make the payment through my card every month.

The experience with TitleMax was awesome. It was wonderful. They're really good people over there and I'm very excited to be dealing with them in the future. I would recommend them to others.

A cousin of mine went through TitleMax and she didn't have a bad experience with them so I partnered with them, too. Their lending process went by pretty smoothly and quickly. Everything happened within 30 minutes to an hour. Their rep was awesome - very nice and helpful. It was a good experience.

Everything was fine with TitleMax when I got a car title loan from them. Everything was nice and sufficient with the lending process, and it was what I was hoping for. The lending processors were knowledgeable and able to answer all my questions.

We got a title loan from TitleMax. They were very busy so the lending process took a little bit longer, but the service was okay. The lending agent communicated good and let me know about all the information I needed to know. He helped me a lot. Working with TitleMax was good. I have to pay bills so I needed the money. My experience was great. I will go back to them.

I saw TitleMax on TV and their process was convenient, around 30 minutes or less. Their rep was okay and provided clear advice.

At the moment, my daughter is graduating from college so I needed the service of TitleMax. I got a car title loan from them and it was okay. I was in a hurry and the lending process was fast. It went great with the lending processors as well.

I got a car title loan from TitleMax and it was simple, fast, and easy. I had issues with the computers but it wasn't that bad and I was in and out within 45 minutes. I filled out the simple paperwork and the lending processor went out and looked over the truck, came back in, and sent out the paperwork. The lending processor was really good and awesome. He explained everything to me and took care of all the concerns that I had. He let us know what was going on and what was the holdup since he was having problems with the system. He helped and kept me advised all the way, told me exactly that to do, how to pay off the loan and if I can pay it off faster that'd be recommended. TitleMax helped me out when I was in a jam so I'm grateful for it. I appreciate that I got the money.

I liked the way TitleMax presented themselves and their office where I live is really good, so I went with them. They helped me get a loan for my truck. The process was great. Their service is fast. I spoke with the general manager, Dwayne, and he is a really good guy. He got me in and out, which was what I liked about it. He treated me with respect and courtesy and got me the loan, and I'm grateful. It was a great experience.

I obtained a car title loan from TitleMax. Some friends of mine told me to go there, and that TitleMax would get me in and out and I don’t have to wait for anything if I needed emergency money which we did at the time. The lending process was completed in 20 minutes and the lending processor was very nice. She wasn't too pushy about anything. She explained everything in a very respectful manner and answered all my questions that I needed to know. It was a simple, affordable, quick and good experience overall.

We got a car title loan from TitleMax and we found the lending process pretty easy. It was our very first time acquiring a title loan so we had a lot of questions and the branch manager helped us that night and answered every single question. If we didn't understand, he would go and explain it better. The process went good and everything went smooth. Great customer service and we did not feel pressured or rushed on making the decision of the loan. It was a good experience.

A TitleMax office was put in my town a couple months ago and my friend works there so I ended up using them. I felt more comfortable going to him because he was my friend and I've never had a loan. Their lending process was good. It only took about 30 minutes to be completed. It was raining really hard when he had to go outside to take pictures of my car so I felt really bad, but he was very professional. It went through quickly but I still got to understand everything that he was saying. He was very thorough. Through TitleMax, I was able to pay for my lawyer. I felt really comfortable doing it without feeling that my business was being exposed. Overall, it was very easy and nice.

My overall experience with TitleMax was great. Likewise, customer service was great. It was pretty much easy transactions, and wasn't as hard as I expected it would be. I didn't have to wait too long, and everything was explained to me.

I got a $2,000 loan against my car title with TitleMax. It seemed to me that if all they did was work with titles, they’d be a better way to go. The lending process was okay but the customer service sucked. I wanted to think about the loan some more because it was lot of money to me but their rep told me that I can always recant so I went with it. Then I went back and recanted the loan.

The lending process with TitleMax for the car title loan was quick, efficient and convenient. However, the personality of their lending processor was a little less than professional, but still okay. Working with them solved the issue that I have.

A friend of mine recommended TitleMax to me. He hadn't actually gone in there himself, but he said he heard good things about it from other friends so I went in and got a loan. Their team were super friendly. They were knowledgeable about all their policies and answered all of my questions. They were trying to help me out. It didn't feel like they were trying to take my car away from me. I felt like they actually were trying to give me money so I could go do my business and actually have a good deal. I didn't feel like they were to trying to con me. Their service was great and wasn’t long at all. It took only 30 to 45 minutes and the overall process was convenient and super easy. It was my first getting a title loan and it was just a breeze.

I dealt with TitleMax because it is the closest around here. I had a car loan. The overall lending process was convenient and it only took about 15 minutes. Adding to that, their staff were friendly. I'd recommend them.

TitleMax was the one closest to my house compared to other lenders. I obtained from them a lending service for a car and their process was good, quick and easy. That’s the best part about them. Also, the loan officer was great and she was a sweetheart. I had a good experience with TitleMax, overall.

I obtained the traditional car title loan from TitleMax and it was an easy process. It was on a Saturday and there was only one person there. The lending processor had another customer in front of me. The computer fouled up, but it was no big deal as the whole process took about an hour. She was really nice. Everything was good. They can keep doing the good job they're doing.

TitleMax was available and local to the area. I needed more than what they offered for a car title loan, but I had to do what I had to do. The lending process was pretty easy and was completed in about 30 minutes. As soon as I walked in, they immediately got to working. I was able to get some of what I needed for the bills, so I was thankful for it. I plan to pay it off in February because I got $600 to pay it off, and it's like four times as much what I even got, so that's my only problem. But other than that, it was a fast and nice process.

I've worked with them previously and had a very friendly informal relationship already. They also had the same people working with me. The overall lending process with TitleMax was quick and easy.

I had a good experience with TitleMax. I'm a returning customer. I got a car title loan and it was a quick, simple, and convenient process, less than 30 minutes, and the lending processor was very nice, generous, and knowledgeable. They took a load off because my brother died, so we were trying to get money for his funeral arrangements. They were very helpful.

I like TitleMax's service especially in the branch that I go to. I like the people there. My recent transaction with them was for a car and their overall lending process was good. I also had a wonderful experience with their customer service rep. I love them.

I got a car title from TitleMax and the overall lending process was fairly easy. Everything was all right and I understood. I've done it before, but now the rep explained to me the real situation so I'm pretty much okay with it.

I needed a loan for Black Friday and I went and got a title loan from TitleMax. The lending processor was very conversational and nice. She has very good customer service. The overall lending process was very convenient and it was a good experience. It took about 30 minutes for paperwork and filling out the form on the computer.

My brother recommended TitleMax as they've done him good. My experience with them was great too. This is my third time taking out a car title loan from them. The first one was for a car, then a truck which I just had paid off, and then I got my car. The first time, the lending process was a little bit difficult, but the succeeding ones were quick and easy.

The lending process of TitleMax was great. Their office was by my house. Their people were friendly and they gave me information. I availed their lending service for a car and it was a good experience. Their customer service rep was excellent and I didn't feel degraded because I had to do it.

I went to the TitleMax store and talked to the people there. It was a nice place to be in. It wasn’t where you have to look around and look crazy. It is very professional. I liked it and the people were very nice and treated me really well. The lending process was very easy because their rep walked me through it. She was very kind. In fact, the process was very professional and efficient, and it went really fast. They made me feel like I’m somebody too. At the time, I was trying to get some money for a funeral and they understood. I went in and filled out the application. I will refer them to other people.

The TitleMax personnel was great in explaining things and going through the process was awesome. They kind of went into details and answered all my questions so I'm satisfied. And the contract pretty much covered everything but the environment at their location was not very pleasant at all because they're next door to a cigar shop. The building next to them is not professional and the fume was unbearable. I had kids and I had to take them home because they were getting fuzzy and it was getting to the point where I couldn't stay and I was getting nauseous. I came back and told them that and asked them if they smoked. If they did I would've left but none of them did and they were complaining about it also. So I can't hate them for that because it's not their fault.

I went to TitleMax for a car loan and the overall lending process with them was fast. It took half an hour to finish. The processor was very friendly and they gave me the cash I needed for something I have to do.

My best friend had taken out a title loan on his car with TitleMax. I did a car loan with them and the lending process was really easy and convenient. Everything went real quick and took about less than 30 minutes. The reps went out and looked at the car. I didn't even have to go out. They were really helpful getting everything processed as far as copies of the payroll were concerned. It was a great experience.

It was raining that day when I got a loan with TitleMax. But despite that, the girl they had assisting me was very helpful. It took about a couple of hours since we had to come to Ripley and she traveled down here in the storm and got everything situated. I understand the stipulations on the loan but it wasn't enough money for me. I still had to do some other things to get the money I needed so overall, it was a help but it didn't help all the way. However, the process went smoothly and I'm more than likely to recommend them to a friend.

My niece told me about TitleMax when my job shorted my check and I needed money to pay my rent. I looked up TitleMax on the internet, I got a car loan, and it was easy. I was approved for a certain amount but I was comfortable with what I asked for and just took that. They were friendly and knowledgeable. I had a good time.

A friend of mine referred me to Titlemax. I got a car title loan from them. The lending process took longer than expected, which wasn't a big deal. I completely understand computer systems 'cause I deal with them every day at work and you can't rely on them. If they go down, they go down. Other than that, I don't have any complaints at all. Working with them has been great. I wouldn't change anything about it.

I had been with TitleMax before and I went back to them for a truck loan. The customer service rep was all right. However, when I pay, they have me to sign another piece of paper that says I'm just paying the interest. The bill stays the same and nothing ever go down.

I obtained car title loan from TitleMax and their lending process was convenient, easy and quick. It took a couple hours because they were busy. But, the lending processor was very very respectful. I would do business with them again if I had to.

My experience with TitleMax has been fantastic and their Fallon, Nevada store is a good store with good, friendly people. They don’t look down on people which was nice. I got a title loan because I needed the money. Not everybody has to go get a loan with their title, but when I do, I don’t expect to be treated like crap because I have to. They don’t do that. The overall lending process was great. It was completed in about 20 to 25 minutes and was very efficient. Working with TitleMax was good and it got me what I needed.

I've heard about TitleMax through a family member. The lending process was very nice and professional. It was easy and they took care of everything. It took 45 minutes to do it, and we were able to solve one issue because of the loan. Our only problem was by the time they processed the loan, they handed me a check. I was unaware that they didn't give cash at the facility. They were about to close but I needed the money that night, and I wasn't able to cash the check. They told me I could cash it at Walmart but Walmart had an issue with it. I told them that if I go to Walmart and there's an issue, Walmart will want to call them. But the lady told me they'll leave as soon as we walked out the door, and they did.

Working with Titlemax helped relieve much stress. It made me turn into Santa Claus instead of the Grinch. The lending process took an hour and a half to complete. Their rep was nice and everything went fine. My experience was wonderful. They were the right people.

The lending process in TitleMax was easy. It was done in just 40 minutes, and it didn't affect my everyday life in any way. I just pay the minimum balance, make sure to pay it off by the next month, and there shouldn't be a problem. The lending processor was great, she answered all my questions. They were very honest.

Somebody told me about TitleMax and then I've seen them when I passed on Veterans. I availed the title loan service from them. The lending processor did more than what I expected for her to do. She had me read all the paperwork and then I had to sign everything then she had to get it approved. That took about an hour. The people on Veterans location are very nice and they took care of me. I'd recommend them.

There was a TitleMax store that was close by so I went with them. Also, I was hoping that they could help me, and they did. I got a car title loan from them. We did the paperwork and the people at TitleMax were really great and very helpful. It’s very easy to get through the process and it was very convenient and fast. Everything was very easy to understand, and it didn’t take long. It was not something I wanted to do, but I had to do it. I lost my husband five months ago, which was very painful and I cried, and the rep was very understanding and caring. I was really grateful for her. In addition, she was very knowledgeable and answered all my questions. I felt very comfortable with the process.

The lady in TitleMax was very nice with me. The only part that I don't like is in the commercial they promised to give you $3,000 or $4,000 and then they don't give you the money that you expect but that's okay. They also say the money is ready in 30 minutes, but it took me an hour and 30 minutes. Somebody was messing with the computers and I waited a long time and wasted my time right there in TitleMax. Overall, my experience was okay.

The lending process at TitleMax was great and their rep was very nice. She helped me a lot and answered all my questions. They're very accommodating and even though they’re about to close, they’re still helping me out.

TitleMax called me when I inquired online. I knew this company from a reliable person that I could trust so I went with them first. I got a car title loan from them and the lending process was completed within an hour. It may not even need to take that long but the system shut down so we had to wait for a minute. I didn't expect the process to be as easy as it was. They were also very good, kind, and welcoming people. My lending processor held up her business, treated me well, and got me the help that I needed. I would definitely recommend this company.

TitleMax is close to my home and convenient for me. I got a car title loan from them and the process was easy, convenient, and quick, taking about 40 minutes to be completed. My lending processor was the lady named Monica and she was thorough and helpful. This is the first time I've ever had to use or done anything like it but I'd recommend them because I'm very satisfied with the whole process.

TitleMax has an office that was across the street from where I used to live. It was convenient, so I use their lending service for a truck. I went in. They went out and evaluated the truck and then they came back and told me how much they were willing to loan me. They also explained to me how much had to be paid back. Their reps were friendly. They always work with me when I had an issue and needed to pay a little late. The only dissatisfaction I had is that the interest rate was really high.

Speed up the service. I had a nice interaction with the lending processor but the process is too long. They're too messed up and down, and they all need audit.

When I got a car title loan with TitleMax, it only took me an hour to process it. I had to wait a little bit because there were a couple of other people there. Their staff has been courteous and knowledgeable. It was a fine and helpful experience.

When I went to TitleMax, the people were very helpful and took care of me right then and there. It wasn't a waiting game and there was an answer right then. Vince was the store manager when I had my first two loans there. He was very nice, understanding, and easy to talk to.

I got a car title loan from TitleMax which helps me with my bills now. The overall process was really easy. I expected it to take a lot longer but it took only about a half hour. I went and told them that I was just checking into a car title loan. TitleMax went out, looked at the car, gave me a loan price, and then we went through all the steps to go through with the loan. I had everything with me because I looked online ahead of time. I started out dealing with a lady but then she took me over to somebody else since she was going to lunch. The lending processor I had was really nice and friendly.

I had a transaction with TitleMax before and I had a good experience with them, so I wanted to go back to them instead of trying something new. My experience the second time was also very good. I had no problems. The lending processor was very sweet and efficient. Working with TitleMax gave me the option to get something that I needed in a hurry without a bunch of hassle. When I needed them, they were there.

TitleMax was good. It was quick, efficient and reasonable. The lending processor was really helpful. She explained everything well so I had a good understanding. She was courteous, knowledgeable and able to answer all of your questions.

I see TitleMax a lot so I used them for my car title. The overall lending process with them was real easy and quick. It probably took just about 35 minutes. The loan processor was also excellent. She called the next day and made sure I was comfortable with what went on and if I had any more questions. TitleMax was a stress-reliever but it wasn’t what I thought it was gonna be all along. They don’t state before you get there that they also look at certain things on the car like the tires, etc.

I stay right across the street from TitleMax. When I got a car loan from them, it took about 45 minutes for the entire loan process to complete. It was easy and convenient. Dealing with the lending processor has been a pleasant experience.

The lending process with TitleMax was very convenient. I did a quote online the night before then someone called me the next day and put me in contact with the local office, which was not far from my home. I went in and the process was done within an hour. The processor that I dealt with was fantastic.

My brother referred me to TitleMax. I got a car title loan and the lending process was very fast, simple, and really easy. When I inquired about them, I met a lady rep who was really nice. She really helped me get through the process and decide on what I needed and what I could get. She had the best rates around there and I figured I would go with them. She was awesome, really funny, and I'm glad we chose her. She went above and beyond. The process took 35 minutes which was mostly waiting for the approval. I’ve got my bills caught up right now but working with TitleMax pulled me through a little swamp. I would really prefer going there over anywhere else.

The lending process at TitleMax was quick and easy. It was done by about 35 minutes. The rep was nice, fast, and very knowledgeable. He explained every step, and how it was a high-interest loan, which I understood.

I heard about TitleMax through my fiancée. I went for them because they lent me more money from a car title loan. Somebody had a TitleMax loan and they sold my car to auction so we had to get in touch with some higher-up folks, but other than that, the lending process was easy.

TitleMax's overall lending process was quick, it only took 30 minutes. Their people were very friendly and helpful, and they explained the stuff to me. The only problem is the location I went to where I can only do a 30-day payback, whereas the other TitleMax locations gave seven months which was more convenient because I am able to break the payment down with a monthly plan to pay them back. However, the rep did tip me that if I needed an extension I can get one on it. I would definitely recommend TitleMax.

I got a car title loan from TitleMax and the process was very good and quick which only took about 20 minutes. The lending processor was very outspoken and let me make the decision on my own. Working with them has helped me out a lot. They did a great job and they were very courteous. They weren't forceful on me like a car salesman.

Before I went to their store at the North Oaks Plaza, I looked at some of the reviews to be a little informed. I read a couple of people were upset. I've never had a loan with them before so I went in thinking it was gonna be difficult. But it was fairly easy and the lending process was very quick. I got as much as I wanted and I'm hoping that it will help my credit with the payments made. I love the store manager Anthony. He's the best person they have on their team. There was a lady there training and he was very helpful if she did get stuck so everything was nice and smooth.

The lending process with TitleMax was easy and their customer service was good. The loan processor greeted me, asked me if I wanted to drink some water, and we talked about other things. It was a lovely interaction. The process only took about 45 minutes and I felt that it was a reasonable time. Everything went well and I was satisfied. TitleMax is a good company and if I need them again, I will use them.

My husband’s friend told me about TitleMax. I got a car title loan from them mainly for the way they work with my payment and how much time they give. The lending process was good. The people were nice, very helpful, and they explained everything to me in a way for me to understand. They helped me out a great deal when I was in need of money. It was a great experience.

I was in a little bind and needed some financial help. TitleMax was close to my house, thus I can get there and pay my bill on time. The lending process was convenient, fast, and very professional. People in there were friendly. Working with TitleMax helped me a lot. However, I only got $1,250 for my title loan but by the time I finish paying it back, I would've paid $2,000, so I'm paying an extra $700. That interest is steep but it is what it is.

I was a previous customer of TitleMax and my first experience was really good. So I recently got a car loan from them. The loan rep was good, explained everything and I was happy with her performance. But the process was slow this time. I sat there for an hour and a half from the time I walked in the door 'til the time I signed. But still, working with TitleMax has helped me out considerably.

TitleMax came at a time that I really needed the loan and it helped me. After I spoke to the representative, she explained to me how TitleMax works. I got a car loan and the overall lending process was good. It took a while but it had nothing to do with the lady who assisted me. She was the best but her system was acting up. She had good customer service, knows how to talk to people, and I liked her.

I went with TitleMax for a car title loan. I reached out to other lending companies but they wouldn't answer and no one ever got back to me. The overall lending process with TitleMax was easy and didn't take long. The lending processor was very nice, talkative, and she helped me get through. She understood what I needed to do. I even had a call beforehand and they let me know what I needed to take down there. It was a good experience and I'll go back to it.

The TitleMax lending processor was great and did awesome. He was super nice to my daughter, waited patiently, and let me do what I needed to do with her. Getting a loan from TitleMax helped me pay a bill I needed to pay. It made me relax and relieved my stress.

I really needed the money and TitleMax saved me. The lending process was quick. I filed my paperwork in and did a lot to find the proof of income. They gave me my loan and I got a month to pay for it. I appreciate it and I'm satisfied.

A friend went to TitleMax before and told me to go by and give them a try. I got a car loan, and the process was easy and convenient. It took about 45 minutes, and it wasn't bad. The representatives were real nice and polite. I've had no issues. I asked for $1,800 and the rep gave me $1,500. I didn't have enough. I was going to go pay the $200 to get my title transferred once they gave me the loan. I had to go get my title transferred over to her name and she said, "Well, give me the $1,500. I'm gonna take it out of this." I want the whole $1,500 so I can use it for Christmas, which is no problem.

I applied for a car title loan at TitleMax and it was really easy, convenient and fast. The lending processor was super sweet and nice. Everything was really good and I got the loan. I was buying Christmas presents for four kids so getting the loan helped relieve some stress.

I've used TitleMax before and chose them because of convenience. Their customer service representative was excellent, and the car lending process was great. It took about half an hour. They're professional. They had a disruptive client there, but handled him very well. It was a great experience all the way around.

I got a car title loan from TitleMax and the lending process was easy and fairly quick. The process was completed in about 45 minutes. I needed the money in a hurry, so it was a very good thing I was able to get to it.

The customer service rep was very good. Plus, the lending process was pretty smooth, and it just took about an hour. At TitleMax, they were all good, courteous, and willing to help me.

I went online, saw TitleMax and checked them out, and they were right down the street. The overall lending process was really good and took about an hour to be completed. The gentleman I dealt with was very friendly, helpful, and informative. Working with TitleMax definitely helped me relieve some Christmas issues and pesky bills. Overall, it was very helpful and easy.

TitleMax looked well-established and I ended up getting a car loan from them. The process was easy and it didn’t take very long. I did a pre-registration online that I had already been a customer from a different time. They were able to pull out my profile and update my address. After the inspection of the car, I asked for a smaller amount than what the car was worth which was easier to obtain. Everything went really smoothly and in the end, they were able to give the amount I wanted. It was really an easy experience and it didn’t take more than half an hour. Their reps were also very nice, courteous and very attentive. They were very good.

My last loan was for some bill consolidation - I'm buying a home and we needed new appliances. The lending processor was outstanding, very friendly, polite, and knowledgeable. Plus, the staff was great, very inviting, friendly, and understanding. The overall process was both convenient and quick.

I went through TitleMax one time before and the customer service was great. It's better this time because there was less paperwork and everything was done by computer. The process took about 30 minutes at the most. The lending processor and I talked about everything that’s required in starting the process from start to finish and she was willing to answer whatever questions I had. Working with TitleMax is great knowing that one can always go there when in need and they give enough for the value of the vehicle. It's an excellent experience.

I obtained a car title loan from TitleMax and the process was pretty quick. It only took 25 minutes tops to do it and the rep told me it will be an hour. The lending processor was also informative. Everything was great with my experience with them.

I had a lien on my car and TitleMax has helped us with our bills and stuff that we needed to get paid. The process was easy and it didn't take very long at all. Britney from TitleMax was awesome, polite and very personable. She's someone the company would keep.

I’ve had a title loan with TitleMax before and the officer in that location was real, real rude. So in this last visit, I ended up going to another location and now all my experience was really, really good. The lending process was completed in 30 minutes. TitleMax helped me out and I've used the money to pay a few bills.

I got a title auto loan service from TitleMax. They offered me more on my car than the amount I was requesting and that helped me out with some bills that I needed to take care of and a business that I was going to get into. Their process was great. Their rep was very generous and he talked to me as if I was part of the family. When I went there, they knew right away I was coming in and they helped me out. Even though their computers were down, the lady there even offered us breakfast which was nice. I went there at 9:00 am but since the computer was down, I did some shopping and I went back at 1:00 pm, and the process was a quick 10 minutes. They were excellent and they explained everything really well.

I'm thankful that TitleMax was there when I needed them. I had already done business with them before and this time I got a title loan on my SUV. The lending process took an hour or so but could have been quicker because the first time I got a loan with them, I was in and out, just signed my paperwork, no problem. I understand things change. But on this last time, when I went in, they were telling me that I had to pay the fee for the title change. I had to go to the courthouse to file whatever paperwork there was, then come back and notify them that it was done, and then they would give me the check on the loan on my truck.

TitleMax was close to some place I go, so I got a personal loan from them using my car title. It was not something I really wanted to do at all, but it worked out fine. It has been good and anybody could do it. The process was very easy and it went quickly and smoothly. Their people knew what they were doing.

I've been dealing with TitleMax for about four years now. The lending process is always fine. Plus, the customer service is good. TitleMax has been good to me and it's been easy to get along with them.

I went through Titlemax some years ago and I just went back to them. My recent experience wasn't that good, though. I defaulted on the first title loan that I had open with them a couple of years ago. Now, I bought a new Mercedes '02 and tried to do a title loan. They barely wanted to give me anything for it. I'm not going to go through them anymore after I pay off this title loan. The other time I went with them, the lending process was convenient, but this time, it took a lot longer than usual. We have to wait for the head office to send something back. They said my name was spelled incorrectly when it wasn't. It took roughly an hour to do the whole title loan. The overall outcome was unsatisfying.

My friend who'd gotten a title loan from TitleMax told me about them. Overall, the car title loan process was easy and convenient. The lending process took 30 or 40 minutes. The loan helped out a lot because my husband had lost his job, I was the only one working and $150 a week wasn't gonna pay our rent, light bill, water bill and car insurance. The only thing I didn't like was I expected more than what I got and by the time we paid everything, we didn't have anything else left. But a week later, the general manager called and said that we were able to go back in if we needed more money, which was very nice to know. I would recommend TitleMax very highly.

Got a loan with my car title. The interest was off the charts. Paid on it for 4 months and lost my job because the job site closed down. TitleMax began calling me multiple times a day every day except Sunday, even though I told them to stop calling me. TitleMax sent a wrecker and took the vehicle with all my personal items. DO NOT, I repeat DO NOT get one of these loans. Borrow from a friend.

The initial signing up for my loan with TitleMax was a very good experience. I had already looked up on the internet exactly what I needed to get a loan so I made sure I came prepared with my I.D and title. They had a very courteous rep. She's very knowledgeable about what she's doing. I appreciate the fact that they trusted me with a loan even if I just finished with the discharge and bankruptcy. The overall customer service was great.

I obtained a car title loan from TitleMax. Their lending process was straightforward and easy. Their rep was very helpful, nice and really good. With TitleMax, I was able to get back a vehicle that got taken from me. It was a great experience.

I love TitleMax. They made it easy when I spoke to the representative on the phone. Then I went into my local office and the people were really friendly and awesome so I went with them. The lending process took no longer than 40 minutes. I know for a fact that if I need anything and they can do it for me, they're gonna try to get it done. That makes me feel a little bit easier about unexpected deals or car repairs, and there's a possibility I can go and get what I need to take care of or have to get done.

I got a title loan from TitleMax. It's reasonable and the interest rate doesn't go up as long as I'm not late on my payment. The process was fast and easy and the reps were knowledgeable and helpful. I would recommend TitleMax.

The overall process with the TitleMax rep was convenient. They were a little bit busy, but it went really well and she was really nice. Then halfway through, somebody else took over because she was covering a couple of different people that were in the store, but they were both really good. However, the interest rates were astronomical. I've been on there before and I was in a situation where I had to do that, so I expected it to be high but not that high. It's one of those situations where I would have to be really desperate which I was at the time.

I was happy with what I've got from TitleMax. I had a fine experience with them. The lending processor made sure I understood everything and that it was easy and clear. Some places I went to have an attitude, but those in TitleMax were very nice people so I will recommend them to a friend if anyone is looking to get a title loan.

The car loan I did with TitleMax is not the normal title loan, but the one where I just make monthly payments. They offered courteous service and the lady who helped me knew what she was doing. They did a tremendous job and they helped me out greatly. I loved it.

The overall lending process with TitleMax was easy but the day that I went to their office, they had a companywide problem where their computers were down so the process took about an hour and a half. Everything went smooth after that and the representative I dealt with was friendly. His name was Sergio and he was very helpful and patient through his dilemma with the internet. He did well.

I got a car title loan from TitleMax. The lending process was easy and convenient, but time-consuming. The branch manager was nice but the lady who helped me out was not very personable. She was there but there was no interaction. I didn't know what was going on or anything like that until the end. I sat there and watched my phone and was on Facebook until they had something to say to me. Other than that, TitleMax was able to help me out.

I went to TitleMax and the rep explained the process to me. After that, he asked for my I.D. and took a copy of that. He also looked at the car and took pictures of it. Then he started submitting the information, asked me for contacts and references. They sent the information back and he told me how much it was going to be, explained the payment process and then we signed the paper. I didn't get the full amount that I needed, but TitleMax helped me out for that moment. Overall, I liked my experience with them. It was an easy process and the rep was not rude. A lot of places I go to, the people are rude like they don't want to do their job but he was enthusiastic about it.

I got caught up on some stuff and working with TitleMax helped me out when I got a car title loan from them. It was a very good experience overall. The lending process was simple and easy and was completed in about 30 minutes. I had very good dealings with my lending processor.

I liked the way TitleMax told me how the interest worked and how much I needed so I could pay it on my own in three to six months. Their lending process was convenient and only took 30 minutes for it to be completed.

It's impossible mission to get back your car. Mother with 3 kids. It's my car that cost me every month $359 for $1780 borrowed. To pay off now it's $3359. Every month I make a payment since August $359 and still. It's only car I have. Why TitleMax rip off people like this and don't accept reasonable payment??? Why the original amount borrows doubled??? No mercy from TitleMax.

Different lenders didn't want to give me a loan so I went with TitleMax. The overall lending process was completed in about 20 minutes. The lending processor, although quiet, was informative and explained everything very well.

The guy I dealt with from TitleMax over in Dothan, Alabama was a real nice guy. The only thing I don't understand is they tell me that my wife can't come and make the payment for me. I work for the railroad company and I'm out of town for a couple of weeks at a time. We're running into this issue right now of how I'm gonna get in the payment when I'll be in Phoenix, Arizona at the time the payment is due. But overall it was a good experience.

THEY ARE THE WORST!!! They will lie to you, contact you from their employee's personal cell, and lie and say it's the company phone. I contact the so-called Corporate office and explain what was going on. The gentleman there had no knowledge of employees having company's phones, well I told him one of their employees has contacted me from their cell phone and were they allowed to do that? The gentleman stated that he had NO KNOWLEDGE of the employees having cell phones there. So I waited to speak with district manager for VA. He didn't call me back until a week later. To make a long story short their general manager William was contacting me from his personal phone which no company is allowed to do. So at the end of the day they are being sued by the FTC.

I got a car title loan from them. The whole process took around 30 minutes or so. The young lady that worked with me was really pleasant and very informative about the plan and the interest, in addition to really trying to maximize what she could give me. I felt like she was actually trying to help me. A lot of times one goes in those situations, it's as though someone is trying to take advantage, but that lady was really working on my behalf. Working with TitleMax really made my life a lot easier, it took off a lot of stress. They're really trying to get some things accomplished, especially that young lady who really kept calling me to keep up the appointment and telling me what she could do. She was really great and I appreciate it.

I knew that TitleMax was legit and I could trust them. I also knew that I really needed the money and I could get it right then and there. I got a car loan from them and when I went in, the manager was there and I dealt with her directly. She inspected the car, came back and was very straightforward and explained the whole process to me and quick application. She was very nice to me and I would recommend her to anybody. They gave me an answer no longer than 15 minutes after I applied. Then I got the check and cashed the money next day. It was a quick, easy and great experience for me. Perfect.

I was looking for different lenders on the internet and TitleMax was the first to pop up. Their lending process was simple and fast. We did it in about 15 minutes. I was in a bad spot and TitleMax helped me a lot.

I got a car loan from TitleMax, and it was for a pawn. TitleMax and another lender both had the same criteria. Even if the lending process of TitleMax was short and completed in several hours, and the lady lending processor that I talked with once was excellent, I wouldn't be using TitleMax anymore. They're terrible. Although the lending process was easy for me, it wasn't easy for the lady rep because she had to go through some stuff with the other guy that she was dealing with. That was the reason why I had to wait for the other claim of the guy, and she didn't tell me about it.

I obtained a title loan for my car from TitleMax. Their loan processors were good people and helped me when I needed it. The process didn't take long at all. I would recommend this company to a friend.

I did business with TitleMax two years ago for a friend of mine. I was familiar with them so it was my first thought to go and do business with them again. I had to get some auto repairs and pay a few extra bills off so I went in there and got 80. It was easy to deal with them. The young lending processor was very nice and professional. It was great doing business with them. It worked out well and I always pay them off in a timely fashion. And by doing that, it allows me to be able to go back if I ever need future lending.

I used to own a small loan company in Cuero, Texas but I went through a divorce and it's almost final. I ended up taking a car title loan with TitleMax. It was very convenient and easy. I love the fact that I could just call in, do the application over the internet, then get a call back and be in and out within 30 minutes. The lending processor was very knowledgeable and friendly. I think I ended up spending more time there talking about things other than my loan. I'd recommend TitleMax. Getting the loan from them did relieve a little stress but I know it's gonna come back if I don't hurry up and get a position to work.

The lady that I dealt with at TitleMax was new and the process took longer than what I thought it was going to take. It was probably an hour and a half because she was having problems working the computer. She had to call on the boss over there several times. Nevertheless, the overall lending process with TitleMax was good. I don't have any complaints other than the processing time. I would recommend them.

With TitleMax, a lot of payment goes to principal and not just all at interest. I obtained from them a car title and the lending process took 45 minutes to be completed. They quoted me between $1,000 and $1,300 when I called over the phone but when I went to their office, I only got $700. Other than that, it was a good experience and everybody was friendly and sweet.

I drove by TitleMax since I live down the street where they're at and they were all very helpful. I got a title loan for a van and a car and it was quick and easy and done in an hour. Also, the lending processor made sure he explained everything about the payments, and interests. He was a nice guy. Thanks to TitleMax I can now get my truck fixed.

My vehicle is an older model. I went online and a lot of the companies won't lend money because they have a limit on how old the vehicle can be. TitleMax didn’t have that so I went with them. The lending process was great. It was really easy and it didn’t take very long at all. I was in and out of there in 45 minutes. The lending processor helped me a lot. She explained the difference between the title pawn and the line of credit. She told me the advantages of the line of credit that I can take out. As much as I wanted that first and then not as we go through the whole process again like I would with the title pawn if I wanted to take out extra, add to my line of credit and the different payment options. I got the line of credit and I was able to get new glasses, and I'm going to have to get some new tires for my truck before wintertime. I was very happy with it.

I filled out an application online, and TitleMax was the only one that called me back and knew what I was talking about from my application. They weren't what I expected because it's my first time ever doing this. I got a loan for my car. The representatives that I've talked to on the phone and connected me to the actual rep in Columbia explained everything where I understood it. They were both very knowledgeable, nice, and were not pushy in any kind of way.

I got a car title loan from TitleMax. Their website made me decide to go with them over a different lender. Their processor was good and the lending process was great. On the website it says 20 minutes, but we got it done in 23.

TitleMax is just down the street from one of the jobs that I was at. I went in there and inquired information and the staff was very wonderful, helpful, talkative, and really friendly. They were generally trying to help out and I can feel that so it was amazing. It was a real nice and very comforting experience and I was just inquiring. They have a really good team and I thought that they were the right people to help me out. I've just started my business so I ran into a little bump in the road and they were there. They say there's no problem, no worries, they'll take care of it.

I've used TitleMax before and I like their process. I feel more comfortable being that it's a different responsibility to me the way TitleMax does it. It's my car. It's not just like I'm gonna owe somebody money. I used the money to get my car fixed and so the loan is a purpose for my vehicle in itself, my title for their money. The lending process was a bit inconvenient because I live in Polk County and had to go to Villa Rica because the branch in Polk County didn't answer. I applied online and the lady hooked me up with the closest one. The manager who processed my loan was very respectful and pleasing. She told me about payments and explained it to me better than the very first time I used TitleMax. My car is now fixed. It's wonderful and I'm so glad.

I got a car loan from TitleMax. The lending process took 30 minutes and it was fast. The dude was pretty good, nice, friendly and professional. Everything went smooth and I had no complaints. I was very happy and I would recommend them.

I've seen TitleMax and decided to road check and buy it. I’d rather not ask for more money than I needed and I'm against doing credit, but I had a quick bind due to moving and starting a new job. I figured TitleMax would be much easier than asking my banks for a lot more money and having to use that money most of it back and spending that time. It was for a car and the overall lending process was quick and simple. I didn’t have any issues with it and it's a lot faster than I expected it to be. It seemed as though the employee who’s doing it was new at what he was doing, but overall I didn’t have a bad experience at all. I don’t advise anyone to borrow money from anyone ever but I just had to do it or I was going to be stuck with nothing.

I've been dealing with TitleMax for years and they have had my car title more than once. The processes have been fine, up until this last one. I don't like the new program where they offer a credit line and then they come around and say that it's not a credit line. I'm not sure if I got the best deal or not because I didn't come out with any additional credit like the gentleman told me.

The reviews of TitleMax were great and they were the best out of every other company that I saw online. I had to get some work done on the car so I had a car title loan from them. During the lending process, I was in and out in less than like 45 minutes. The two ladies that took care of my loan were excellent so kudos to them. They were super friendly and warm, and I felt really comfortable talking to them and they were very thorough with the explanation. We talked about business and I even recommended a few places where I could potentially get the work done cheaper. TitleMax relieved a lot of stress. I was trying to figure out where I was going to come up with so much money. It was definitely a breath of fresh air to know that they were able to take care of it and the amount that they gave me was enough to actually get the car fixed. TitleMax did an amazing job and I would definitely recommend them.

I had a car title loan with TitleMax. The process was easy and fast. The lending processors are very nice. Bonnie, the lady that helped me, was very helpful. We had to wait for the officer, and Bonnie kept having a conversation with me while I was there. We hung out, and it's been fun.

TitleMax's payback is lesser than the others as far as paying it off. The interest is also fixed. I took out a car title loan and their lending process was fast, convenient and very easy. It took me about 30 minutes to complete it just like the commercial said. They were very thorough because they had all my documents. Customer service was great too. Their lending processor was very compassionate, understanding and very patient. This was my first time doing it and he definitely was able to answer my questions. He also gave me documentation as far as resources where I could find answers in case I needed to refer back to them as well. Right now, I'm going through a hard situation. I'm a single parent with three children so this really helps out for holidays and to get me where I need to be until I get my income tax. I definitely will come back and use them again. Overall, it was a really great experience.

We went through Alabama Title before and my wife looked up on TitleMax online and asked them all about the rates and stuff. That was the cheapest place that we found and so we went with them. Their lending process was real easy and simple. The people there helped us through every bit of it, step by step, and I didn't have problems answering any questions. They were super nice and did all they could to help us. It went great.

I got a car title loan from TitleMax. Before I went to their place I spoke to them first and they told me what I needed to have. The overall lending process wasn't quick though because the rep didn't tell me that when I go out of state, the tax is a little more of a process. It took about two days or more on that because I had to go to DMV (not the DMV but whatever they call it in Georgia) and I had to redo everything with my tax and title. And I found out later that they're not used to doing out of state tax. Nonetheless working with them solved what I needed at that moment and I was very surprised that I got approved in my situation and I was grateful for that. Also, the lending processor was wonderful and wholesome. She cared and was very informative.

I had a Car title loan with TitleMax and it was fast, convenient, easy, and pleasant. We went in there 20 minutes before closing and kept apologizing because it was late and the lending processor was awesome. TitleMax helped. We had a bill due and we were able to pay it.

TitleMax was close to home and a little convenient. The young ladies that were in the office were very courteous, nice, and receptive to what we need. They explained everything really well to me and we understood. I'd definitely recommend them. It was excellent and the process was quick, easy and efficient.

I've dealt with TitleMax over the years. I went to every collectors who I've done business with in the past and ended up with them for a car loan. The lending process took me about an hour and my lending officer was good.

I had a very good experience with TitleMax. I obtained a car title loan from them and I went with them because of their rates. Their lending process was very easy and convenient and they contacted me three times to follow up because I was asking questions. I wasn't sure how to do things. So, they set me with the manager when I wanted a manager. When I showed up, there was one person behind me but the process was completed quickly. Working with them was a big help.

TitleMax sounded a lot better and they were very nice to me. I got a car title loan from them. I wasn't very happy on the first time that I went there. I waited for almost 45 minutes, but then the rep finally got to me, I didn't really think there was anything that they could have done to make the experience better since I only had the very title for my car and the rep was the only one person and she had to take care of two people before she got to me. She was courteous and was able to answer all my questions. I was surprised that I can borrow more even though I just put out a loan. I haven't even made a payment yet and then I got a text message that I could make another payment or make another loan. I would highly recommend them.

I got a car title loan from TitleMax since they're the most popular one. The representative was friendly, efficient and fast. The process was convenient and took about 45 minutes to an hour, which was reasonable. The experience was helpful for me.

I got a car loan from Titlemax. The lending process was convenient. I love everybody that worked there, they're all wonderful. The lending process time was also reasonable and everything worked out good.

My aunt said TitleMax was good and I obtained a car title loan from them. I went in, spoke with somebody, then they gave me the ratings and put all my information in. I had to fill out a loan paperwork online which wasn't that short, but it wasn’t that bad. The process was completed in about 40 minutes and it was a positive experience with my lending processor. Overall, it was a pretty simple process and working with TitleMax solved the issues I had and relieved my stress.

I got a car loan from TitleMax. The process was very efficient and simple even though I didn't get the amount that I really desired. I just gave them what I was able to give for the time being. The TitleMax reps were social people with good customer service. They fixed everything. They took care of the bill and they took good care of me.

TitleMax was open to my convenience in getting a lending service for a car. The process went smoothly. Got everything done in a timely manner, though I did have to wait for about an hour and a half cause they had to come out and take pictures. Then they had to send it off and to wait for everything to be finalized and that's what took too long. But, their lending processor was very prompt, courteous and explained everything.

I had dealt with TitleMax before and I used them again for a car title loan. Their lending process was easy. The lending process took no more than 30 minutes which was quick and wasn't very long. The young lady that assisted me was extremely professional, kind, answered all my questions and took her time going through the process with the application explaining each one even though we did it all electronically, which was better. She was very professional, helpful and made me feel comfortable with the situation. Working with them helped me out significantly.

TitleMax offered me the most money when I was applying for a car title loan. Their lending process didn't take very long and the lending processor was wonderful. It was a great experience overall with TitleMax.

I needed cash real quick. TitleMax gave me part of what I wanted and although I had to do something else, it was a good start. I got a car loan. They explained the process to me which was fine and I went with it. The process was done in 30 minutes and on the whole, I was satisfied with what I got.

I got a car title loan from TitleMax and their lending process was awesome. It was my first time and it did come in handy for me. So, it did affect me in a positive way. Their representative was very professional and she explained everything to me. The only thing that I didn't like was that she was answering the phone calls while trying to deal with me. They should at least have somebody else to answer the phone calls, so that she can give her full attention to me. The whole thing took a little longer, an hour and a half, because of that. The other representative who was there was busy with another customer, then he left and left her. If they can try to make it into something better, to at least have extra help, that would be wonderful.

I got a loan on my car from TitleMax so I could manage to pay the bills and the truck payment for this month and to keep everything in order until at the beginning of next month. During the process, there was something they couldn't validate but eventually, they finally did. Someone else had to come over and work their machine. Other than that, everything was fine. I didn't have any problems with it. I got $2,300 for the car and the car is only worth about $4,000. I think that it was excellent for what they get. Their prices are very, very steep. They try to prey on the debts of people. I saw a lot of people that go in. There were good people and there were people that should be dealt with behind closed doors for maybe different things. I think they should have other payment options too. I asked them if was there a 60-day option but there isn't. It's a cutthroat game so I understand.

I am a single mom of 3 boys with no help from so called DAD. I fell on hard times and needed to borrow money to help with bills & etc. I have (had) 2013 ford escape 5 speed that I borrowed against & ended up having some major life issues come along and needless to say they came and picked up my vehicle and I have 10 days to come up with 3,999 to get my title & car back.

The process was very good. There were a couple of interruptions because there was only one person there at the time. So, he helped me and several other customers at the same time. Both the members that I spoke to and interacted with were professional, very nice and courteous. TitleMax was pretty upfront about what it's gonna cost or if I need to go long-term versus a short-term and that's what I liked about them versus some of the other places.

A former associate of mine has used TitleMax a few times so we obtained their lending service for a truck. They were very helpful, extremely informative, quick to answer any questions that I had, very polite, and it was all around great service. We took 20-30 minutes for the process and the loan processor was very nice, really soft spoken, kind, real perks and all. It was a very good experience.

My husband and I went to TitleMax without an appointment. Though we knew that we needed an appointment, we didn't have to wait long. A lady came in and explained the process for the car loan. Then she gave us some paperwork to look over. She came back and asked what we needed the money for. She was very good and asked us if we had any questions. She even gave us water which was really nice. Then I got a call from their manager asking if I had any questions about anything. The follow-up was good.

I got a title loan from TitleMax. I gave them my card title, they gave me an amount, and I agreed. They total the amount and it's what I had to pay monthly. They took care of me and I was on my way. The whole process took about an hour. It was supposed to take only 30 minutes, but there was a glitch in the system. I wasn't too concerned about it though. Both loan officers were great.

I went with TitleMax which was told to me by my mother and the lending process took less than an hour to complete. Their rep was friendly and kind every time I was there. Everything went well and TitleMax did what they promised.

I pawn the title 3 years ago and I am still paying and it doesn't matter how much I pay the principal never go down. I don't understand how the government lets these types of business do business. They charge $600 to $ 800 in fees and then expect you to paid more to get the principal down. I am not sure about everyone but if I pay you this kind of money, maybe 100 or no more than 200 should be the fees. If you are late they don't tell you that you are being charged an additional 20 or so dollars a day.

After we saw TitleMax's commercial, we got their lending service for a car. The overall process took 30 minutes max and we had a terrific experience with the lending processor. It was a simple process with no hassle whatsoever. We went in, got what we wanted, and got out.

My mom used TitleMax before so I decided to get a car loan from them as well. Their lending process was easy, fast and efficient. I appreciate the loan. I needed it for a week and it was very convenient doing the transaction with them.

TitleMax helped me to pay some bills that were late because my daughters were sick. The lending process took about an hour to complete. The lending officer was very polite, business-wise. He helped out a lot so I had a great experience. I hope it continues to stay like that. I'll recommend them for now.

Got a car title loan from TitleMax. It helped me with the situation I needed money for. The process was very organized and simple, which took only 30 minutes max. The agents explained everything and they were very thorough and professional. It was a really good experience. I would recommend TitleMax to a friend.

Money-wise, TitleMax is better than other lenders. My lending officer was fine and TitleMax's overall process is excellent. It was fast and detailed. It only took 20 minutes to complete the actual lending process.

I tried TitleMax, said, "I went online" and he told me one place so when I got there, it was totally different. The lending part was cool. When I did the lending online, TitleMax told me my vehicle was worth $1300 to $2200. When I got there, they were telling me that my vehicle is worth something totally different, not even $688. They're going to give $688 for my vehicle and I said there's nothing wrong with my vehicle. The amount they gave helped, but for $488, the only thing I needed was $700, and that’s not a big difference. I got a whole vehicle title and see my truck "oh, that was the guy in August, I’ll pay you almost $4,000 for it". I used the black book buyer, but the black book buyer is bogus.

I kept on hearing about TitleMax's services so I went ahead and tried it out for a car. The overall process went pretty good and took only half an hour. Their rep was professional and I was treated well and fairly. Everything was well-presented and I would recommend TitleMax.

I used TitleMax a couple of years back and I used them recently for a car loan. The process was excellent and I was in-and-out in probably less than an hour. I went in, they checked my vehicle, we talked for a minute then I was out the door. Everything was perfect. Their rep was courteous. I had gotten myself in a situation and TitleMax helped me get out of it.

My daughter needed a loan. So when I found out about TitleMax in the newspaper, I picked their number out of the phone book. We then got a car title loan from them. Their lending processor was way above. She explained about late fees and was really knowledgeable. She made it all look really easy and was very helpful. It helped my daughter a bunch. Overall, I'm real satisfied with it.

Lending with them was longer than I thought as it took me 40 minutes to do. I thought that just you bring your car and your car title, give them your name and address. Then they look at your car give you X amount for a loan. I didn't realize that I had to call first. If I had called, I can get $1200 to $1600 but the guys there could only give me $500 and $95 to given to the state. There's no negotiation. They just come back with a number and said take it or leave it. The two people who work there was pleasant. They were nice to me and I had a good interaction with them. They were able to answer my questions. Too bad, they don't have a say in the matter.

I went to their Decatur store three times and each time, the people working in there were very pleasant and helpful. To me, it’s an embarrassing experience going in there doing something like that, to begin with, but I've been very comfortable with them. My experience was quick and I was very pleased. The lady that helped me, Susan, explained it all to me very well.

TitleMax was pretty amenable to my situation. They were also pretty friendly. I would've liked to have gotten a few more bucks for my car, but they worked with me as well as anybody. My experience with them was acceptable.

I got a car loan 2 years ago with TitleMax for $1500 and went in on July 2016. I asked the store manager how many more payments I have left. He said I have 6 more months. I was happy. Went on October 2016, I said I have 3 more payments. Walked in happy. Then there was a new lady the store had, new people working in the office. I told them that I only have 3 more payments. She was like, "No you don't. You have 9 more." I was like, "What???" I am on disability, only bring in $745 a month raising 2 girls. I feel I am being taken advantage of with this company. I have to pay $170 for 9 more months. Yeah they're taking advantage of me because I am on disability.

I never ever write reviews, however, I was treated so horribly on 10/22/16 by TitleMax in Columbus, OH after being a very loyal customer for about 2 years. I fell behind on 1 payment and went to talk to the manager and after clearly verifying what I needed to pay to get current and I made sure the amount before I walked out of the building on South High St by the manager Carl. So on the date that I confirmed I would be in to make a payment. I go in and their internet was down and was told that I would be ok until the next day to make a payment by the store manager. Ok, so I call the next day before I drive so far to make the payment and before I could finish dialing a rude representative called me name BC that has an accent stated that I needed to travel even further to make a payment because the system was still down.

Title Max or EZ Loan Look-Up East Dundee, IL - I e-mailed this place as I have a need for a loan. I saw in their ad that "the lender would come to you". My car is garage stored; it runs but needs work. I cannot drive it to their place of business. The representative told me I had to bring the car in. I had explained that I couldn't drive it, but that their ad said "lender would come to you". They wouldn't.

Early this month I was taken to the hospital by ambulance because I was bleeding internally. Fortunately they were able to save my life but not before TitleMax repossessed my car for being $100 late for 13 days. Not just any car, my pristine 1984 Pontiac Fiero Indy Pace car. I doubt I'll ever get it back because they will tax on charges that will make it impossible for me, a disabled war vet, to ever get my car back. Save yourself the grief and aggravation and avoid them. Their excuse was "we couldn't get a hold of you by phone". Of course not, I'm clinging on to life at the hospital. Did they ever think to send me something in the mail? I think this should be illegal. I know in my heart it is wrong, very wrong.

My husband and I fell on hard times. 9 children, 2 chronically ill, 3 in college and all on one income. We had to get a title loan. We heard so many horror stories and tried everything to avoid it but to no avail. We fell behind in our payments, we stayed in contact. We made a arrangement for this past Friday (which we kept) and a payment this coming Friday (which had not yet passed), this would have bought us current. To my shock, I seen them taking my car this morning. I was beside myself. It was at 8am and the place didn't open till 10.

I went into TitleMax loan and got a loan on my custom Harley. I was told a payment would be due Oct 22. Well my bike was ripped off on Oct 9th. Now they want me to pay the fees towing and everything else. A 1,000 loan on a 2004 custom Harley worth 20,000. I see why they would. Someone will pay dearly for this.

Huge ripoff. Picked up my daughter's car on a $600 loan and I loaned her the money to get it back and it was $1,275. Part was $600 to the Can Academy for towing and with only two days there. They ruined the Title and didn't send it back for 3 days and by the Title being ruined she could not get a loan to give my money back so they screwed me and were very disrespectful. They got double the money and basically pushed us out the door. Don't fool with these guys.

I received 2 emails from a ** giving me a docket number, telling me that I would be served paperwork, & that charges will be pressed against me. Googled them -- a title loan co. Apparently they take people's cars. Never had a title loan. Still making payments on my car.

Almost 3 years ago I went into a TitleMax to look into getting a loan. I went in. They looked at my car, took pictures, looked at my title and started to fill out the paperwork. As the person explained to me the interest rates and everything I decided not to get the loan. Well yesterday I came home from a family emergency and my car was not in my driveway, called the police and was told it was repossessed. I called TitleMax this morning and they said I owed $1100 for a loan I took out 3 years ago. Umm excuse me I didn't take any loan. I have the title to my car in my possession so how the heck are they telling me they have my title. To make things worse I have been trying to get a hold of corporate and they keep giving me the runaround saying someone will call back and no one has. So I have missed a day of work and my child missed school today. This place needs investigated and shut down.

I wish I would have looked up their reviews to this scam of the place! I was in between jobs my child's birthday came up and I needed the money for my power and his birthday, I'm a single mother with a full-time job & was having hard times like everybody else making a review for this place. My car is worth $10,000 and I borrowed $1,500 dollars from them 6 months ago. I am charged $250 a month and $50 a day "they never tell you about in the beginning" for being late. Just like everybody else on here I figured my car should have been paid off by now so I walk in the store to get my principal & pay for the month thinking that was probably going to be my last payment to find out I still owe them $1,500??? So for the last 6 months my $250 plus the few times I was late they charge me $50 a day all that money went to them!

Make no mistake. This loan is designed to repossess your vehicle. Granted you know the terms going in, people go here in dire straits, not knowing they just lost what little they had. They justify by saying emergency cash, all payments go to TitleMax, nothing to principle which has to be illegal. You are basically selling them your vehicle for pennies on the dollar, then any payments you make they get that and your vehicle.

I was in an terrible CAR accident on MAY 31, 2016. WAS unable to get to store. TALK TO store NUMEROUS times. They said they understood. Made arrangements to provide them with accident report. Talk to them on Saturday July 9, 2016. Asked them to give me until the end of the upcoming week and they agreed on Monday. The repo people came into my locked gate and took my vehicle THEN closed it back. I have a private property, no trespassing signs on my gate. They still entered. I had valuable items in my vehicle. I was told there was nothing of value in there. VERY, VERY UPSET ABOUT THIS.

This is the Athens TN store. This place is awful with customer services. The manager Jamie when working with him he does not keep notes. My husband spoke to him in July around the 9th. My bank messed up sending my money so we sent it Western Union. My husband called and talked to Jamie, told him we were sending $800 July and August payment gateway.

So I took out a loan from TitleMax, not knowing the huge scam that they are. For the record let me mention that I took the loan out of the Modesto branch on Oakdale Rd in California. Wow I didn't know what I was getting myself into. I borrowed $4,000.00 with a payment of 407 a month. After making 3 payments totaling $1,221 I like to be careful with my stuff, so I asked the guy at this location after making a payment of $410.00. I asked if he can give me my principal balance. He said "Yeah give me just a sec. I have to apply your payment." He told me "If you were to pay off your loan today your balance is 4,060.00." I was in total shock, so I was asking where has my money gone. I already paid you guys over $1200 dollars."

I would like to set the record straight, I recently got a loan at TitleMax in Decatur, Ga. and as soon as I opened the account I fell into some really hard times. I mean I was out of work and all that. So I read all the reviews and began to get so afraid that I would end up losing my vehicle. So I call them, they called me for weeks, but I stayed in touch with them. Time went by. I was able to walk right in and make a payment, I'm mean really late but it was not too much. The customer service is super great in Decatur. I can't speak for anyone else, but Dan, the manager made my family feel right at home. I love the staff!! I'm saying if you stay in communication and try to keep your word then you'll have a great experience like me!

It seems like I paid off my title loan and still want money. I just want my title. They didn't send me a text message for a reminder. It seems that I paid over 1000.00 dollars. Just give my title back because I know for a fact that I paid it off.

The Mt Pleasant TX office is a joke. I took out a loan with this company and was mislead. Never once was I explained to on how much interest I will be paying back. I have been paying these people 450.00 a month for a year and a half. My loan is still at 4000.00... Nothing has came off of my principal. I asked for a two-day extension. They want to charge me another 200.00. These people are very misleading. It is just a paycheck to them. Something needs to be done with them.

Please be very careful and DO NOT borrow from this company. I have not been late and they have not tried to take my car but the experience with them has been horrible. They were very nice when I spent over a hour in their office applying. But as soon as I signed the dotted line everything changed, and they have been horrible since. After you sign they send in " The Closer" as I call it. That is the person that then starts telling you firmly that you had better not even be 1 day late. And that a phone call is NO excuse. If there is a problem you had better show up in the office in person. I figure that is so they can take your car right on the spot.

I called with my loan payment and they told me I had to pay 2 payments at a time. They have switched my date for the bill so next month I'm taking him $200 in pennies and I'ma make him take it. They want to mess with the normal people. What's what normal people do to them? I don't know how they sleep at night. I don't know how they can look people in the eyes. This place should be shut down and out of business and that's my goal.

They gave out a loan without my consent being the owner of the vehicle, didn't verify The Title or Employment. They have already recover the vehicle and sold it.

I am so frustrated with this company. I was given several red flags by their own employee. When I first tried to get a title loan the young lady didn't explain anything to educate me on my loan. I would pay the minimum and till one day a new employee told me to pay over and come into the office and pay a little more. She told me I can't work here. They are so dishonest to the customers. I have seen so many different faces. The manager there she has no knowledge. It took another employee to tell her right in front of me she was explaining the paperwork wrong and he was new employee. I am so frustrated with TitleMax. They have no regards for the customers.

TitleMax is famous for repossessing your car the night before when you have made arrangements to pay my late payment. The tow truck driver was ruthless. He drug my mini van down the street with it in park. He said, "Give me the keys," and I said, "No," that I had made arrangements to make my payment tomorrow by 1:30 p.m. "Please call them." He said,"No," and that if I didn't give him the key he would destroy my van. And he did destroy my van, then charged me $325.00 for the repo. So I pay their ridiculous fees and go to get my van, only to find my windshield broken, one tire almost flat, and my van won't start because someone has purposefully broke the fuel lines connecting at the fuel tank.

The manager at this location is a joke. Made my payment on Friday, however Monday, May 23rd at 6 am they were here to repo my car (next payment not due til June 13th). Called the Fort Mill office at 9 am and was told they made a mistake that my car would be returned immediately. 7 hours later my car still hasn't been returned, so regardless of whether you make your payment or not they will still repo your vehicle and then offer you an "I'm sorry" like that will fix everything. I missed work so I lost a day's wages, my son missed his 9th grade high school exam as it's the end of the year and their response is "I'm sorry, we made a mistake". When I spoke with the manager she says, "We are doing everything we can to get your car returned". I responded with "Did you do everything you could to prevent this from happening?" Her response was "NO"!!! I cannot believe this company operates like this. A simple apology doesn't do justice.

They Sell Your Contact Information To Debt Collectors. Bournview Recovery Group has called every single reference that I used on my loan at TitleMax saying that I committed bank fraud. Then send the police, don't harass my friends and family. If I've committed a crime, send the police. I used TitleMax because I haven't used credit in 15 years and I had the loan for one month. THEY CALLED EVERY SINGLE PERSON ON MY FRIENDS AND FAMILY REFERENCES AND NOW ALL OF THEM KNOW that I'm took out a predatory loan and some think I've committed bank fraud. Thanks TitleMax.

About two months ago my wife took her car down to get a loan on it. Her car is worth $3700 retail. They said that they could only give her $400 dollars for a loan and she agreed to this and told them that she would be back in one week to pay them the full amount of loan and any interest fees. One week later she returned to the same location and paid them back in full, $400 for the loan and $101 in interest charges for a week... Absurd!

They have no ethics or conscience. They should be put out of business by the regulators.

I went to TitleMax on Kirkwood Highway in Wilmington Delaware and had the worst experience. I called the company from Reading PA where I live to explain the distance I would have to travel just to get a title loan. I explain to him that my car had some damages in detail just to see if he would be interested before I even wasted my time traveling there. He explain to me that it was OK and I could get a loan approved from anywhere between 800 to 1200 dollars which my asking price was only a 1000 so naturally he complied. When I got there finally and they seen my car I was denied completely. I was furious. I told them "Why did you give me a price then tell me you can't do nothing for me. That is false advertising." His response was to me "You didn't tell me it was that bad" and he was suppose to be the general manager.