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TitleMax Reviews

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About TitleMax

TitleMax is one of the largest title lending companies in the nation, offering car and motorcycle title loans at competitive rates. It strives to provide a superior level of customer service as it helps thousands of people get the cash they need with a title loan. The company has thousands of convenient locations.

Visit www.titlemax.com
Pros
  • Receive up to $10,000
  • Get funds in as little as 30 minutes
  • No bank account required
  • No credit score requirements
Cons
  • Pawns only available in Georgia
  • Loans only available in 14 states

TitleMax Reviews

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    3 featured reviews
    How do I know I can trust these reviews about TitleMax?
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    Page 30 Reviews 4125 - 4275
    Verified purchase
    Punctuality & SpeedStaffProcess

    Reviewed Nov. 22, 2018

    I looked online for a title company and I called TitleMax on the phone. According to what they told me, they were pretty much the best one to deal with. I had to take the title and they looked at the car. They checked it to make sure it's in good condition and checked the mileage. I showed my ID and they ran it then they told me how much they could give. When I got the loan, they set up a payment plan for me to pay it back. The whole process took 20 minutes, which was so quick and short. Also, the representative was super helpful, very knowledgeable, and great. I had to go to the DMV and get a paper and she took me right away when I came back. I had an overall great impression about TitleMax and I would use them again if I need to.

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    Punctuality & SpeedStaff

    Reviewed Nov. 21, 2018

    TitleMax was the only one that popped up for Georgia. It was a great, informational and quick experience with them. They asked me for the keys while I was getting down a lot of papers and they were outside looking at my car. It was cool depending on the make and model of your car. It was fast and it was not busy at all. It took less than an hour. There was one other person in there when I went there. So I was just in and out.

    There's a lot of TitleMax out there but go to the one I went to where I obtained a title lawn ‘cause I like the people. The representative was very pleasant. She did most of the explaining while I was reading everything. So I didn’t have any problem with it. Also, I already tried to get any information so I would know what I was getting myself into.

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    Staff

    Reviewed Nov. 20, 2018

    We were in and out of TitleMax in 30 minutes. I told the rep approximately what I was after, and she made that happen. I couldn't be happier. Everything was smooth, and that's why anytime I need it, I'll use TitleMax again.

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    Customer ServiceStaff

    Reviewed Nov. 19, 2018

    I would highly recommend TitleMax on SW Military Drive in San Antonio, Tx. If ever you need a loan go on in and speak with Joe **. He has excellent customer service, very nice and very patient. Awesome customer service.

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    Staff

    Reviewed Nov. 19, 2018

    TitleMax's overall lending process was good. I got a car title loan from them, and it took about 15 minutes for everything to be completed. Everything was good with the rep that I dealt with. TitleMax helped me out. You could try them out if you need to.

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    Punctuality & SpeedStaff

    Reviewed Nov. 12, 2018

    TitleMax is a really great place. I got from them a car title loan and the overall lending process didn't take long at all. There was a lady named Shay, and she was really wonderful. She helped me out every need I had. Everything was good. It's been a few days I needed emergency money and I got it. It worked out quick and easy.

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    Staff

    Reviewed Nov. 12, 2018

    When I spoke to somebody from TitleMax, they were really helpful. The rep answered all my questions, went through everything with me and she was upfront about everything. I was able to get a title loan in 30 minutes and it was a lot faster than I expected.

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    Reviewed Nov. 11, 2018

    I have had the worst experience with TitleMax. Mainly their resolutions department, but the original store has not been helpful either. I paid my loan in full September 25th 2018, and it is now November 8th...I have yet to receive my title back! I have been given the runaround, been sent e-mails that included malfunctioning links, been lied to, and in general I feel as if no one cares about me receiving my title back, all they cared about was getting my last payment. I implore people to NEVER get a title loan or a payday loan, because you pay so much for it, but if you must, NEVER use TitleMax. I still have not had this issue resolved.

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    Staff

    Reviewed Nov. 11, 2018

    The truck title loan from TitleMax came very handy when I needed it. I would definitely refer them. The overall lending process was simple and it went pretty smooth. It was completed in about an hour. And the rep who helped me was very good, nice and polite. He was easy to talk to.

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    Punctuality & SpeedStaff

    Reviewed Nov. 11, 2018

    I was in a tight spot. I don't start my job until the middle of this month and I needed money for bills. Destiny from TitleMax was awesome. She was real helpful and nice. She made feel like I could talk to her a little more instead of being so uptight about it 'cause I was so nervous about doing this. I didn't wanna do it, but I had to. She made me feel real easy about it, so I went ahead and did it. We went over all the agreements and all the paperwork, and she talked me through everything. They had one lady go out and inspect the car. Then they came back to me with the numbers and we talked. I signed on and got my money, and they got my title. It was really quick. They helped me out in gaining the confidence I needed, and they helped me out with what I needed. I'm a lot more at ease now than I was before. I'd recommend them to anybody that needs to go with a title loan.

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    Staff

    Reviewed Nov. 10, 2018

    I pass by TitleMax's office three times a day in relation to my job. I got a flex loan and during the process, they took some basic information in relation to my car and me. They also got personal references and everything checked out, and they wrote me a check. It took about 20 minutes and the manager, Jim, was really good. He was friendly, courteous, knowledgeable and interested in what I do for a living, which is IT support. He was totally professional and I was pleased. I would gladly refer them.

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    StaffProcess

    Reviewed Nov. 10, 2018

    TitleMax is the closest lender to me. I got a car title loan from them and it took less than 30 minutes. Their rep was really nice too and made the process easy.

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    Staff

    Reviewed Nov. 9, 2018

    I had a great experience with TitleMax. The lending process was easy and it took about 15 minutes. We also had a good interaction with the representative. The car title loan I obtained helped me out when I was in a bind. Give them a try.

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    PricePunctuality & SpeedStaff

    Reviewed Nov. 9, 2018

    TitleMax was fast. They have one in Mount Vernon, but they charge really high interest. But I had a great experience with them. The girls in their office were very friendly and the lending process got completed in no longer than 30 minutes. Working with them made my life better. It took care of a little bit of stress.

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    Punctuality & SpeedStaff

    Reviewed Nov. 8, 2018

    My experience with TitleMax was good overall. I got a car title loan from them and it was quick, simple and easy. They have friendly staff and everything was great. I would definitely recommend them.

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    Punctuality & SpeedStaffProcess

    Reviewed Nov. 8, 2018

    A friend of mine told me about TitleMax. Also, other people say it's the best company to do a pawn as their rate is lower. So I did a pawn through them. The process took about 30 minutes and the rep whom I worked with was really good. I was starting my own business but things went bad so I needed a couple of thousand dollars. TitleMax was very quick to get me the money.

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    StaffProcess

    Reviewed Nov. 7, 2018

    I made a general search on Google for title loans, and TitleMax was the first to come up and had the best reviews. I called and spoke to Sandy, the general manager. She told me the process. We went to the store about an hour later and she walked us through the process once again. She told us how it was gonna work and did an evaluation on the vehicle, and within 20 minutes, we were out of there with a check in hand. She had a screen in front of us, so she could show us everything on the loan application and walk us through the whole process. She made it very easy and explained everything to us, so it was very simple. We’re a small business, and we can’t always go out and borrow money. Sometimes we have projects that come up and we need quick access to cash. I got an available vehicle with a clear title, so working with TitleMax was very helpful. They're definitely a company that I would refer.

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    Customer ServicePrice

    Reviewed Nov. 7, 2018

    Though the customer service when I went into TitleMax was alright, I didn't like their false advertisement. They gave me a quote online which was supposed to start from $1,000 up to $1,540 for my vehicle once I put everything in on it. However, when I got to their location, they didn't stick to that quote and I could only get $700. They had an excellent lending process but if I at least got, $1,000, I could have done what I really needed to do. So, I told their rep that when the next month comes, I would just pay TitleMax what I had until my loan was paid off and that would be it. TitleMax shouldn't get people's hopes up.

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    Customer ServiceStaffProcess

    Reviewed Nov. 6, 2018

    I needed someone that would be able to guide me and that I felt was fair. I felt like TitleMax had more experience with loans. I got a car title loan and the process went great. The lady greeted me at the door which was really nice. And her conversation made it really easy for me to do. She also made it where I was able understand all of the paperwork that was filed up and that I needed to sign. She also went through and made sure that I understood the payback information on how it goes, when I would pay it back, and how. She was very compassionate. The process was completed in about 20 to 30 minutes. I had a very good experience. It made it easy to take the loan, and I didn’t feel bad about having to take the loan. If I knew someone else that was having problems like I was having, I would refer them to TitleMax.

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    Staff

    Reviewed Nov. 6, 2018

    I vowed I would never pawn my car, which is my first vehicle I paid off with going through a company, but we just moved back to Tennessee and I was in a bind. I needed to get out of the hotel I was living at. TitleMax asked me what my truck would be worth, and I told them I knew what the Blue Book and the Black Book was valued at, which was a little lower than what I wanted, but it helped. I shopped around before I did the car title loan and somebody else offered me $200. TitleMax was the only one that was gonna give me what they gave me. I went ahead and took it. They were very understanding and friendly. They listened, and we joked and cut the fool within a minute in the office. It was like family and they understood what I was there for. They helped everything they could possibly do for me, and I was happy with what they could do. I used them almost nine years ago too. They were great.

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    Punctuality & SpeedStaffProcess

    Reviewed Nov. 5, 2018

    I needed money quickly and I got a car title loan from TitleMax. It allowed me to pay a couple of bills until I got a check in. The process was okay and it took 40 minutes to be completed. The rep did what she said she was gonna do and she got the job done.

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    Customer ServiceStaff

    Reviewed Nov. 5, 2018

    TitleMax called me right back after I put in the little form for a car title loan. They had me come in and fill out a form while they took pictures of the car, then I handed over the car title and the rep took pictures of it. It had to get processed through and she had to get a preapproval, then it had to get approved. She was nice and informative, and she asked if I had any questions. It was a lot easier than I thought it was gonna be because it was a lot faster. They did a great job and it was a good experience.

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    Staff

    Reviewed Nov. 4, 2018

    We needed cash and the last time we needed to loan, Everest was awful, so I tried somebody new. I called TitleMax and just brought in the title loan, and they handled it from there. They took pictures and got it approved with corporate, which didn’t take very long. I got a title loan for what I needed in half an hour and everything was pleasant. The ladies were very nice too.

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    Staff

    Reviewed Nov. 4, 2018

    The lending process with TitleMax when I applied for a car title loan was good and was completed in 30 minutes. The representative was polite and she explained a lot of information. TitleMax was able to help my sister.

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    Staff

    Reviewed Nov. 3, 2018

    TitleMax was awesome. They were helpful with me in getting a car title loan. My loan rep was a nice lady, too.

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    PriceStaff

    Reviewed Nov. 3, 2018

    I heard that TitleMax's interest rate is lower. I applied for a title loan and it was an easy lending process with them. It took about 45 minutes. The guy I dealt with was also fine. I'd recommend TitleMax. It was a good experience.

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    Customer ServiceStaffProcess

    Reviewed Nov. 2, 2018

    TitleMax is a great company, and they have great customer service. I did a title loan with them back in 2012 and they help people out a lot. The rates they have and the way to pay it back is more convenient for people. They ask if the loan works and if not, they can go lower. I thought to go back and the rep, Diana, was good. She knows what she’s doing and she's very educated and customer-friendly. She was very helpful and the way she approached people was great. When you get a personal loan at other places, they put you through the hassle, but not at TitleMax. The process was hassle-free. It was in and out, and we were ready to go. Working with them was a great help.

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    Reviewed Nov. 2, 2018

    I got a car title loan from TitleMax and had a very good experience. Everything went well and all my questions were answered. The loan has helped me out very much on a payment that I had to make. I recommend this company.

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    Verified purchase

    Reviewed Nov. 1, 2018

    I got a car title from TitleMax. The process from application to approval took 20 minutes. They just required my ID and they checked how I could pay. They also took pictures of the vehicle. Since having it, I was able to pay a bill I needed to get taken care of. I'm satisfied and would recommend it.

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    Customer ServiceStaff

    Reviewed Nov. 1, 2018

    The car title loan I got from TitleMax helped me take care of what I needed to take care of. Their overall lending process was super easy and it took 25 minutes to complete. Eric was the guy that helped me, and he was very resourceful. He explained everything thoroughly and he was very professional. His customer service was excellent. I understood everything before I walked out the door and I felt comfortable doing the loan.

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    StaffProcess

    Reviewed Oct. 31, 2018

    The process of getting a car title loan from TitleMax was easy, and they were very respectful. The whole process took less than half an hour. Going with TitleMax worked out well. I would suggest others to go to TitleMax.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 31, 2018

    I read a lot of reviews and when I looked at TitleMax, they had a whole bunch of good ones. I go based off of reviews and if a company doesn't have them, I don't go. Everybody had good reviews about Raphael at the 11th Street location and I went there. He did my title loan and I was only getting two back, so I went to another area and ended up getting three hundred more. The manager overwrote it and helped me get a little more.

    TitleMax has a new line where they try to get you more money and the new phone thing needs to be improved because those people are rude. They'll answer, hang-up and call back again. This happened three times. The process would have been sooner, but I went their way to see if they would be able to give me a little more than what the manager was offering, but I was told to go to the manager and I took the offer. All in all, I had a good customer service experience and the reps were very professional and nice. TitleMax is the place to go because they're helpful and fast.

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    Staff

    Reviewed Oct. 30, 2018

    I had seen multiple other title loans just browsing the web, but something about TitleMax caught my attention. So, I was glad to go ahead and go up to the location and start up the whole process. I obtained from them a car title loan. The processor I dealt with was amazing. From start to finish, she was very helpful and she asked many questions to make sure that I was comfortable and that I had the perfect amount that I needed. She was rocking it. The lending process took 15 to 20 minutes. TitleMax helped a lot.

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    Customer ServiceStaff

    Reviewed Oct. 30, 2018

    A friend of mine recommended TitleMax. I went with them for the first time in January and got a car title loan. I filled out an application online and they called me to come in. I filled out some more paperwork and their rep examined my car. More recently, I went with them again. Matt at TitleMax was very helpful. He got me what I needed. Though I wish I could have gotten a little more, I was okay with the amount I received. TitleMax had great customer service. It's a good lending service and is very reliable.

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    Punctuality & SpeedStaff

    Reviewed Oct. 30, 2018

    I was researching title loans online and TitleMax seemed like a good company. They have good reviews and they've been around for years. Monday, I called asking questions. Tuesday, I brought the necessary paperwork and Sophia helped me out. I was done in two hours and it was quick and easy. I had the money by Tuesday. The reps were very professional and knowledgeable. It's overall a good experience and I recommend them.

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    Reviewed Oct. 29, 2018

    It was convenient going with TitleMax. They were proficient and the lending process, which took 30 minutes was easy and trouble-free.

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    Staff

    Reviewed Oct. 29, 2018

    We got in a tight situation ‘cause I was in a car accident, and I hurt my shoulder. So we needed an extra hand, and TitleMax was able to help us out. We got a car title loan and the experience was great. Go there because they’re good. They help you the best way they can.

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    StaffProcess

    Reviewed Oct. 28, 2018

    TitleMax really works to try to make sure that customers get the amount that they need so they would be a great choice. I would refer people to the exact location that I went to and I would think that they will feel very comfortable working with TitleMax. There were two people there and they were both very nice. It was a lady working with me and when I walked in, she got all of the valid information from my vehicle and explained the process to me. We went out and did an evaluation on my car. She took pictures and ran in to see what the condition of the vehicle was. Then when we went back inside, she sat down and went over a brochure with me. It was like the consumer pamphlet. She explained to me how everything works, what the payment system would be like and about average of what I could possibly get.

    She explained to me that she had to go through a couple of people higher to get everything and then through the corporate. Once she explained everything to me, she asked me if I understood everything correctly. Then, we began the paperwork process. We had small talk while we waited for everything else to get through. She talked to her boss to run everything by him and let him know everything was applied before she did a final submission. She worked well with me and made sure I understood everything. So overall, I had a great experience.

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    StaffProcess

    Reviewed Oct. 28, 2018

    Something about the system of TitleMax was not good. It was a new system so the lending process took a little while. But the overall process was convenient and the people at TitleMax were excellent.

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    PriceStaff

    Reviewed Oct. 28, 2018

    TitleMax provides short term lending and they explained to me that it's a higher interest if I don't pay it off quickly. It accrues every day. I took out a loan for $5,000 on my car and if I don't pay it off within a couple of months, my $5,000 loan can turn into a $25,000 loan. But I'm gonna pay it off in three months, so that's the only reason why I did it. The lending officers were really nice and pleasant. The loan guy made me aware of things about the loan before I went into business with them and he answered all my questions. Working with TitleMax helped me out of a jam.

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    Staff

    Reviewed Oct. 27, 2018

    I've used TitleMax 6 years ago and they're my first option to use this time. I'm very satisfied with them. I got a loan against my title for my car and the lending process took about 45 minutes. I didn't wanna do it but talking to the lady who helped me and her manager made it all right. They went above and beyond and got the help that I needed. The lady was very nice and she made me feel comfortable. TitleMax gave me the help I needed and they're the best place to go. If you're considering them, at least go and see other options as far as what you wanna do, but they would be my first choice

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    Customer ServiceStaffProcess

    Reviewed Oct. 26, 2018

    I got a car title loan from TitleMax and the process was easy and quick. The TitleMax representative I dealt with was helpful, but at the same time she was quiet. The customer service was there, but while she was still with me, she was also dealing with her own personal cellphone. Other than that, she was nice.

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    Staff

    Reviewed Oct. 25, 2018

    Getting a loan with TitleMax was easy. They were in the neighborhood and their reps were good. They changed the way they do their rate and terms, but still, the loan that I got helped me to catch up with the things I was delayed on.

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    PriceStaff

    Reviewed Oct. 24, 2018

    I applied for a title loan from TitleMax and the process was lengthy. There were just two reps in the store so it took me more than an hour. The representative who I worked with was cool, though. He kept apologizing for the time. Still, I wouldn't recommend TitleMax because once you have to pay the loan back, you're paying it three or four times over as the interest rate is ridiculous. It was, however, my last resort and my back was against the wall. If I could have done anything else, I would have. But there was nothing else available. It also seemed that TitleMax knew that and that was where they hit me with the high interest rate.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 23, 2018

    I used TitleMax in the past and their lending process was quick and easy, and so I went back to them. Their rep was excellent. She was very friendly and very knowledgeable about the way things work. I was in a pinch, so I needed assistance and TitleMax did a great job. I was very satisfied with their customer service.

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    Customer ServiceStaffProcess

    Reviewed Oct. 23, 2018

    I went in for an application for an employment at TitleMax, and I ended up doing a title pawn. They had to go out and look at the vehicle. I had to do the application, and they told me how much I’ll be receiving and my monthly payment. I like the payment. The process was completed in a little over 15 minutes, and I liked the overall customer service experience. The rep I dealt with was a new person but she seemed like she had been there for a while. She really knew what she was doing, and she didn’t really have to ask for any help. Getting the loan from TitleMax helped me a lot because I was short for my rent money.

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    Staff

    Reviewed Oct. 22, 2018

    TitleMax's overall lending process was great. The rep I worked with was friendly and she made everything go easy.

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    Reviewed Oct. 21, 2018

    My father used TitleMax when I was 15 years old and when I told him I needed to take a loan for a personal reason, he told me to use them. I had a really good experience with TitleMax, but the only thing that was off was how they did the loan by the mileage of my car. When I went to their website, they told me to put in the make and model of my car, and they initially gave a huge estimate of the loan amount. They said I could get between $800 and $1200. But once they told me the actual amount that they would lend, it was really bad. The loan processor told me that she could only do $360. That set me back and I wondered why they didn’t ask about the mileage of my car on the website.

    I was at the TitleMax office with another customer and she said that she needed a $400 loan, but they could only give her $80 because her car was old. It was an '88 or '89 model. So, she started crying and I thought it was messed up to do the loan by the mileage of the car. If had an older car, it would have been bad on my part too.

    The lending process was fast and straight to the point though. It took 30 to 45 minutes to complete. I love how there are no penalties if I want to pay the loan early, so that’s a really good thing with me. The lending processor was very homey and friendly, and she wasn’t uptight like the people in most lending places are. If I ever come down to where I would need help with a loan again, I know that I can go straight back to TitleMax, so that’s a positive for them.

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    Staff

    Reviewed Oct. 21, 2018

    The reps at TitleMax were very professional and helpful. They tried two different ways and went with what's best for me. I also came back to the office of the rep and whenever I got there, she already had all my paperwork and stuff done. Their lending process was also good. I paid my loan for five months.

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    Punctuality & SpeedStaffProcess

    Reviewed Oct. 20, 2018

    Working with TitleMax really helped me get through a rough time. It helped me in many ways. I used their pawn service, and the process went really seamlessly. It was quick and convenient. I worked with a very hospitable and great representative. Everything went well. It was a very positive experience that I’ve already told several people that needs to go there.

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    Customer ServicePrice

    Reviewed Oct. 19, 2018

    Please be careful with this company. Interest are extremely high. They will double the money you borrow and will repo your car if you don't answer the phone within a week you have last contact them. I borrow $3,200 on 05/10/2018 and will be ending paying $6,091.12 by 10/2018 including Repo Fees.

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    Customer ServiceStaff

    Reviewed Oct. 19, 2018

    Had a wonderful experience with the service provided to me. Staff is friendly and made it simple for me to get a personal loan. I would most certainly send referrals to the location at Bandera and Hillcrest. Best customer service.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 19, 2018

    I love TitleMax. They’ve been there for me for three different loans so I'm happy with their services. I had experience with other lenders and I didn’t like the way they worked at the end. They picked up my vehicle for one day late when I was going to pay it off that day. TitleMax, on the other hand, worked with me unlike other people did in my past and I've stayed a loyal customer and paid on time. After I did my first car title loan, I renewed it and I took it out in a month. When I got a larger loan, I paid off the whole title the following month. There's a female representative in the TitleMax location I go to who's been there since my first title loan about 2 years ago and I love her. She's the only female in that office and she's awesome. She's giving good customer service. Overall, TitleMax has helped me get the money I needed to pay what I needed in order to be able to pay it back, so I can get everything situated.

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    Punctuality & SpeedStaffProcess

    Reviewed Oct. 19, 2018

    TitleMax was close and getting a title loan from them was quick and easy. I filled out the application, and they asked me some questions. I gave them my documents, and they explained to me the process and the interest. I also asked some questions, which they answered. Their reps were very professional. I had a good experience and I would recommend them.

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    Reviewed Oct. 18, 2018

    TitleMax had closer to 10% rates, whereas everybody else was 19-21. I went in there and I asked for a payday loan. They only offered 40 bucks and then, they asked me if I had a copy of my title and if I was interested to get a title loan, which I did. My experience was good and I was pleased.

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    StaffProcess

    Reviewed Oct. 17, 2018

    TitleMax rocks and the girl I worked with was a bomb. She was awesome. My roommate dealt with TitleMax for years and so, I went in there and talked to her and she helped me. The process took about 30 minutes, and I didn't have to bring anything except for my driver's license. I love TitleMax. They're good.

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    StaffProcess

    Reviewed Oct. 17, 2018

    TitleMax was able to give me a small title loan of a 150 which helped me out because I was in a pinch for the exact amount that I needed. So, I was able to take care of business and I did not have to worry about it anymore. It also took them less than a half hour to process my loan. I brought in the notary forms, the title, ID, references' numbers, and the rep Ariel explained the requirements as well as the procedure on how the title loan works as far as the payment and repayment suggestions. Ariel was also pretty detailed and helpful as far as making sure I understood that in the event that something happens, I have to let them know first so they can work with me. He was very friendly too.

    TitleMax was also to the point. When I went there, I understood that I have to be cautious not to take too much than what I need because there is that risk that they won't hold up my end of the bargain and then, of course, there's a possibility of losing my car. But, they were very upfront with that unlike some that leave out details.

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    Reviewed Oct. 16, 2018

    The staff at the Oak Ridge office are exceptional. They are always courteous, friendly and easy to work with. They have become almost like family. They are involved in community activities and have a positive influence in our community. I look forward to our continuing relationship.

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    Reviewed Oct. 16, 2018

    TitleMax was walking distance from my house. Their lending process was easy, but the rates are hard. The rep I worked with was amazing. She explained everything, and I was in and out of there in less than half an hour. The service is great.

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    Reviewed Oct. 15, 2018

    Getting a car title loan from TitleMax was quick and easy. The process took no more than 30 minutes, and everything went well. The payment’s gonna be easy, so I’ll be able to finish off my payments really fast.

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    Reviewed Oct. 14, 2018

    TitleMax did a great job taking care of my needs. I got a car title loan from them. The process was completed in 15 minutes, and it was easy. My rep was great. She answered all my questions just fine and she didn't ignore me. While I was sitting there, she didn't consistently do her paperwork and she talked to me the whole time and treated me like I was welcome there. I would tell others to use TitleMax.

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    Reviewed Oct. 13, 2018

    It was quick and easy to work with TitleMax than with other lenders. I recently got a car title loan from them and to apply, I just had to bring my vehicle and my title in, then I filled out a couple of forms on their computer and that was it. The process took about 20 minutes and the rep who assisted me was very nice and friendly. She also tried to get to know me and was personal. I got into a car wreck the week before I got the loan. I used my rent money for things I wasn't expecting to use it for, so the loan helped me pay my rent. I am a repeat customer of TitleMax and I appreciate how they lowered my interest rate and tried to offer me more. They tried to make sure that I was taken care of. So go to TitleMax than anybody else because if you make your payments on time and you do what you're supposed to do, and you need them again, they're gonna be there for you.

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    Reviewed Oct. 13, 2018

    I needed to borrow some money to pay a couple of bills for my art show. I liked the convenience that TitleMax offered, so I went with them and got a business loan. Their process was very simple. You go in, you give them your information, it takes about 25 minutes, then they cut you a check and you are on your merry little way. The two persons I dealt with at the location that I was at, Corie and Nira, were great. Even when I started to get antsy because there were other people and I was ready to leave, they calmed me down. It was a really nice experience and they had a very clean environment there.

    TitleMax helped me out a lot at the time with my art show and I'd recommend them to any of my friends that needs a small loan or a little assistance. Hopefully, they deal with someone like Corie that explains everything very thoroughly. One of my fears about going into TitleMax was that they were gonna take my title and I'm gonna be stuck into this dumb ass contract. But it wasn't the case. Corie explained the payback process and everything was easy.

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    Reviewed Oct. 12, 2018

    I visited the branch in Oak Ridge, Tennessee and my agent was Sherry. She was an absolute pleasure to speak with and work with Sherry. She was very pleasant, friendly and thorough. She explained everything in detail and made me feel very comfortable. This was my first time getting a title loan and the experience was amazing. It is very rare you find people who actually care about their job, and I feel Sherry really shows concern for the customer, as she asked me about family and we talked about life event. I thank you TitleMax for my loan and a great experience with Sherry.

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    Punctuality & SpeedStaff

    Reviewed Oct. 12, 2018

    TitleMax is convenient and the reps at the location that I go to are really helpful. They don’t waste your time and take all day. They get you in and out quickly. I’ve dealt with them before. I needed some extra money and I went there to get a car title loan. The rep that I worked with has always been awesome. TitleMax has helped me out a lot.

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    Reviewed Oct. 12, 2018

    I've used TitleMax before so I used them again and got a car title loan from them. Their lending process was good and easy which only took 20-25 minutes to complete. The lending processor who helped me and the manager there were very nice. I had a good conversation with them. Working with TitleMax was easy and nice, and the loan was easy to pay.

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    Reviewed Oct. 11, 2018

    I saw TitleMax and I stopped by. They seemed to be a bigger company than other lenders, so I chose to go with them. Their process was okay, but they should give out paperwork to their clients. They told me that no actual document would be given to me but I would've preferred an option to print them out and have the hard paper copy. I tried to call the number they gave me twice about it but I couldn't get through to them. One person connected me to a department for old accounts which wasn’t even involved with it, then the other one didn’t know what I was talking about. That was terrible and kind of irritating. Other than that, the process took over an hour to complete and the rep I worked with was good and very friendly. Go do it with TitleMax if you need to.

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    PricePunctuality & SpeedStaffProcess

    Reviewed Oct. 11, 2018

    TitleMax was located right down the street from my home. I went down there and got a car title loan which I paid back with interest. Their process was weird and awkward for me. I’m not the type to do loans and it was something new. But the whole thing was done in about 30 minutes and that was fast. Also, I worked with two different people and they were both very professional, friendly, and patient. They answered all of the questions that I had at the time. Working with TitleMax relieved stress, but because I got the money for handling my business, at the same time, I had to pay more money back and that was stressful for me. Other than that, if anybody needed some money, I would refer them to TitleMax. They have an easy and quick process.

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    Punctuality & SpeedStaffProcess

    Reviewed Oct. 10, 2018

    I got a car title loan from TitleMax. It was close to where I live and the process was fast and easy which only took 30 minutes to complete. Their reps were helpful with the questions that I have. I will recommend TitleMax.

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    Customer ServiceStaff

    Reviewed Oct. 10, 2018

    TitleMax's manager, Tim, was really good. He’s a people person. I got a line of credit type of loan from them, just like a car title loan and the whole process was completed in about 45 minutes. I just filled out the paperwork, waited for the approval and they cut the check right there. Their reps were fine and their customer service was really good. If I have to go back to them, I will, over anybody else.

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    Customer ServicePriceStaff

    Reviewed Oct. 9, 2018

    We used the TitleMax once, before and this time around, I borrowed $1,000 on my truck. I called them, let them know about what I was looking for. Then I went over to talk to them, and pawn there. The processor took down my information and driver’s license. I talked for a few minutes and went through my options, how much I could borrow, and how much I’d have to pay back every month, and how long it would be. She explained everything pretty well. I went through the process of them taking pictures of my vehicle, and sent something to whomever, on the computer, and got back an okay. The whole thing from start to finish took 40mins.

    Being able to borrow the money on my truck helped a lot. I was able to take care of a few things, like our rent. They only charge a decent amount compared to all the other places that you call. All the other places I’ve called and talked to wanted almost double of what I had to pay back a month on this loan. So I’d definitely tell my friends to go to TitleMax first.

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    Punctuality & SpeedStaffProcess

    Reviewed Oct. 9, 2018

    A title loan would be my last resort to get help, but if you need it, TitleMax is helpful. I got one from them and I used my loan to go back to school. The process took about 20 minutes and the rep I worked with was really nice. He was also easy to talk to and wasn't pushy. The whole thing was kind of done for me, so it was easy. With TitleMax, I didn’t have to have an extra key for my car made and that was what made me go with them initially. They also work with you if you're late, so you're not gonna lose your car if you're a day late on the loan.

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    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed Oct. 8, 2018

    TitleMax's process was very efficient. They had their staff ready to go. She walked me all the way through the process and thoroughly explained everything. Their rep was wonderful. She was professional and she answered my questions. Going with them is easy for me because I can pay the loan off in lump sum. So far, I’ve done it twice and the last time, I’ve been done with my loan in less than three or four months. My kids travel internationally and I’m always afraid that if they call, I don’t have the money available if I have to go somewhere. The last time it happened, my daughter required $2,800 immediately. I’ve got two of them travelling around right now so when I know they’re travelling, I make sure that money is sitting there and if I don’t use the money, I just pay it right off. I'd tell others that TitleMax is a quick and easy way to get a loan.

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    Reviewed Oct. 8, 2018

    I've seen TitleMax commercials and I used them based off my family's recommendation. The lending process for a car title loan was great and super easy. There was a little complication at first, but they easily resolve that and it was quick. So, everything went well. The representative's customer service was great too. Having used TitleMax definitely made an impact for me and I plan on further using them.

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    Staff

    Reviewed Oct. 7, 2018

    I talked to my old boss about getting a loan and he told me that TitleMax was the best place to go. The rep answered all my questions and didn’t get annoyed. I got a title loan on my car, something that would be quick and easy to pay off, that I’m not gonna spend a whole bunch of money and freeze my title. TitleMax was really great and professional. They explained everything to me and walked me through everything fully without losing their patience.

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    StaffProcess

    Reviewed Oct. 7, 2018

    TitleMax told me that they were the lowest compared to other companies. I went for a car title. The processor had a good personality, she told me everything about the loan. They then gave me a check. The whole process from when I came in, gave my information and then got a approved for the loan, took 30mins. TitleMax helped me out and I would tell my friends to go there.

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    Reviewed Oct. 6, 2018

    I needed money and when I went to TitleMax, the overall lending process was easy and smooth. I did it online at first then I went to the store. There, the process took no more than 30 minutes and I worked with a representative. The TitleMax people were amazing.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 6, 2018

    I was impressed with how quickly TitleMax got the lending process done and how easy it was. It took only 45 minutes to be completed. I got a car title loan and I was written a check. The rep was very friendly and even if it was his downtime, he started a conversation with me so he was pretty cool. I'd definitely suggest TitleMax to my friends.

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    Reviewed Oct. 5, 2018

    I didn't have a good experience with TitleMax. I didn't even end up getting a loan. They gave me the runaround all day for two days. I went up there, with my car. I told them that I just bought a car, but the car was having issues, so I needed to get a loan to try and get it fixed. I didn't have the tag, so they told me that they'll go ahead and pay for the registration, and the taxes, but they will take it out of the loan. So, I told them, "Okay."

    I met them at the County Tax Commissioner’s Office and they said, "Well, this is the wrong county. We have to go to Rockdale. So, can you come back tomorrow?" I told them that I had to work, it will have to be early. They said, "Okay." They called me at 6:00 that day and said, "Can you come in at 12:00? 'Cause that's the time that the person who can go to the tax office with you will be in." I said, "Well, I have to work. Is it gonna be quick?" They said yes.

    I got up there, I had to redo the application all over again and I didn't have the car with me because my tire went flat. So, I had someone to bring me up there, so I wouldn't miss the appointment. I had to leave there, go back and get the car 'cause they said they couldn't transfer the my car’s pictures over. I ended up calling the corporate office because they said they were waiting on corporate. So, I was trying to figure out what was taking it so long. When I got on the phone with them, they said they were gonna connect me with the manager. They did, and I don't know what she told him on the phone about my tag, but I had a temporary tag on my car.

    He said that whoever sold me the car should've paid the taxes. I told him that they wouldn't pay the taxes on the car because it was a private seller. So, why would they pay the taxes on the car? He said, that he doesn't feel comfortable getting involved in it, so he’ll just approve the loan at this time. I took two days off work just to get there. So, I lost money trying to get a little bit more money, to get things taken care of. So, it was just pointless. If they were not giving me the loan, they could've told me that on the first day.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2018

    TitleMax's lending process was good which only took about 15, 20 minutes. They wrote me a check and the funds were available as soon as the application got approved. Their customer service team informed me everything that was going on in a timely matter. Everybody was awesome. I’m satisfied.

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    StaffProcess

    Reviewed Oct. 4, 2018

    I’ve done a title loan from TitleMax before in a different vehicle. I needed money and they made it happen. Their process was easier compared to others and the rep knew what he was doing. It only took 15 minutes to process and I was able to have an immediate access to the funds. I just took it to the bank and cashed it out. Overall, my experience was good.

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    Punctuality & SpeedStaff

    Reviewed Oct. 4, 2018

    The lending process with TitleMax was really fast. It took me about 30 minutes. I just walked in, showed my title, driver’s license and gave a few references, and I was good. They explained everything and they were very helpful overall. I really needed the money for repairs, so TitleMax saved me in that sense. They now have an app that is real helpful and convenient. I don’t have to drive to the place, and I can just pay online.

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    Reviewed Oct. 3, 2018

    TitleMax's process was quick and easy. I got a title loan from them which took 30 minutes, max. Working with TitleMax has been good. The rep that helped me was really friendly, cool, easy to work with and nice. It has been a fun experience.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 3, 2018

    I needed some extra money real quick. TitleMax was the first I’ve seen so I went online and then I called them. I got a car title loan from them in 15-20 minutes. They made the check right there and as soon as I got it, I cashed it. Their process was quick and easy, and their customer service was good. The people were great and ready to help. It was a good experience.

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    Reviewed Oct. 2, 2018

    I like the way that TitleMax have their stuff set up. And with them, you don’t pay all in, so some of your money goes to your principal. I got a car title loan from them and their process was great! It didn't take much time and that was pretty cool. Also, the rep I got helped me in multiple ways. There were some little glitches that I had and she gave me the avenues to get that taken care of. She had the answers I needed and that was wonderful because I was concerned about what I was gonna do. The loan has helped me immensely, too. I was really in a bind and I didn't want to do that with my car title, but it'll be all right. I feel like if there is a problem, I can tell TitleMax and they’ll work with me. All in all, I was very pleased with my experience. They were very professional and they didn't drag things. I would recommend them to anybody and if I ever need anything again, I'll go right back to them.

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    Reviewed Oct. 2, 2018

    My brother recommended TitleMax to me. He said the process was easier and smoother, and it didn't take as long. When I got a car title loan from them, the process took about 45 minutes to an hour. The rep that I dealt with was very nice and helpful. She made me feel comfortable with the whole process.

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    Staff

    Reviewed Oct. 1, 2018

    I looked on the internet and saw TitleMax. They were the closest one to me. I was wanting to add on to my house, so I went in and applied for a loan. That was the quickest way for me to get the money and their process took about 30 minutes to complete. While I was doing the application, their rep went ahead and put everything through. Then I went out, did the pictures, and the rest of the paperwork. I got really good help from TitleMax. I’ve referred them and I’ll be using them again next time.

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    StaffProcess

    Reviewed Oct. 1, 2018

    TitleMax was only one that I could get a hold of so I got a title loan from them. I needed the money and I got it. Their process was great and their rep was really friendly and very professional. I was very comfortable working with them.

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    Punctuality & SpeedStaff

    Reviewed Sept. 30, 2018

    I got a car title loan from TitleMax and they came through. There was a couple of odd technicalities during the process, but I understood where they came from and why they needed them. Their attendant stayed late to help us, and went through all the paperwork. She was extremely understanding. We had kids and there was a ton of room at this TitleMax location with a little bit of something for the kids to do, so that us parents can focus on we’re trying to do without being driven nuts by our children. They really helped a lot. It made our experience comfortable.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 30, 2018

    I'd recommend TitleMax to a family member. I got a title loan from them and they were good. They took care of me. I kinda feel like all the little extra fees are unnecessary, but I understand that they got to make a profit, too. Their lending process was easy and quick. But mine took an hour long because it was my first time and I wanted every single thing explained. I had a great interaction with their rep and he was cute. He explained everything and they didn't turn me off. I really believed their customer service and because of that, I'd come back to them even though I don't like their fees. Also, I was able to pay my rent with the loan money, so that was awesome.

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    Punctuality & SpeedStaff

    Reviewed Sept. 29, 2018

    I came across TitleMax when I looked at the reviews on the internet and I went through their lending process. It was good, quick, and took about 35 minutes. I worked with Tiffany and she was awesome, very nice, and pleasant. Working with TitleMax helped us a lot and they were very pleasant to work with. They explained everything and everything went well.

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    Punctuality & SpeedStaff

    Reviewed Sept. 29, 2018

    TitleMax offered the best fair deals. They know that sometimes you go through a tough time then they help you work with your situation if you ever have a problem. My rep went over and beyond for me. She told me to read the forms which I went through each one very quick and understood everything then she got me through the process of filling that form with the information. The problem was that there was an issue with the computer and she had to restart, but she fixed it. She also told me about the new TitleMax app which really helped link everything else. You won’t have to worry about making it on time to a location, you can just be on your phone. It's more convenient and it takes an order in no time. Anything you got going on, your app’s got you right there.

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    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed Sept. 28, 2018

    A friend of mine had told me about TitleMax. I was just told that they were quick and that they would be the best person to go to. They were very friendly. I had some questions for them because I really didn’t want my credit pulled and that was fine, so it was a closed deal. After they answer all of my questions, I was curious about how they went by doing things. I have spoken with a gentleman at first. He was really nice, and the young lady that did the application was extremely nice, told me about everything. The whole process took less than 30mins. Getting the loan solved my issues. TitleMax would be the best place to go. They have a lot of experience, and all were friendly, and they don’t try to take advantage of you.

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    Online & AppStaffProcess

    Reviewed Sept. 28, 2018

    TitleMax was more reputable than all the other lenders that I looked into and I didn’t trust the other ones. I got a car title loan from them. I worked with Francisco, the general manager, and he was wonderful and knowledgeable of the system. He took the time to explain everything in detail so I would understand how the loan works. The rep, Martina, in the office was great too.

    The lending process was so smooth and it was completed in 35 minutes, although there was a glitch in the computer system with signing some documents. But the staff made the system user-friendly with the app and they printed the documents off and I signed them. My loan with TitleMax, which I didn’t have that long, is paid off now and that is great. Their system is just being rolled out, but once that system gets through the process would be easier and more convenient for the customer. Other than that, had a great experience with TitleMax and the whole thing was spectacular.

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    Reviewed Sept. 27, 2018

    I had a good experience with the customer service in TitleMax. The overall lending process took about 10 minutes and it went well.

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    Reviewed Sept. 27, 2018

    I needed help with something I was going through, and TitleMax has made it easier for me. I got from them a van title loan and the lending process was perfect and was completed in 30 minutes. The representative was nice and she helped out a lot. It was a great experience with Titlemax all the way around.

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    Staff

    Reviewed Sept. 26, 2018

    TitleMax was the closest one to my location. I applied a loan for my Trailblazer and the overall process was good. It did not even take 30 minutes after sending the paperwork and inspections. TitleMax is a good thing to go for. I went for one thing, but they actually hit me up with the other thing as far as building my credits, so it wasn’t necessarily a bad thing. It was a win-win. They were quite friendly and very helpful as well.

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    Punctuality & SpeedStaffProcess

    Reviewed Sept. 25, 2018

    I see TitleMax all the time as I live down the street from them. Their location was convenient for me. I didn't need a large sum of money, so I thought they should be able to help me out. I applied for a truck title loan and got $500. I had called first over the phone then they set an appointment. I went to the appointment but I was missing some documents. The representative explained to me what documents I would need and I was able to get them easily. The process was completed in about 30 minutes and it was simple, quick and not confusing at all. They explained everything thoroughly, so everything was pretty smooth and easy.

    The representative was polite and she took care of everything. She took the time and made sure I understood everything that she was explaining to me about the terms and conditions after 'cause a lot of people don’t really understand that process of paying back, base pay, and principal pay. I appreciated what she did. TitleMax got everything right the first time. If you need a quick loan, something easy, go to TitleMax. I don't think you will have any problems with getting what you need.

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    Reviewed Sept. 25, 2018

    My wife and I were robbed and the lady who robbed us spent every dime that we had. We were going through the process of recovering the money and we needed money right then and there to pay rent. My mother referred me to TitleMax and I called them and asked for information. The general manager in Denton who I spoke with went through everything in detail. It seemed like a good fit for us than other places.

    My wife and I went to the store and the representative asked for the title. Both my wife's and my name were on it so we had to go get her ID. He went ahead and processed the paperwork while we went to get her ID. When we came back, we were done in a matter of 15 or so minutes. It was quick. He was really clear, he slowed down in everything that he described, and he took his time to explain so that we could understand better. He was just perfect and extremely professional. He also approved us for the perfect amount of money.

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    Punctuality & Speed

    Reviewed Sept. 24, 2018

    When I got the car title loan from TitleMax, it was a quick process which took under 30 minutes and I didn't have to wait. I needed that extra money and Titlemax helped out.

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    Customer ServiceStaff

    Reviewed Sept. 23, 2018

    Working with Titlemax was a stress reliever. They did a good job. The customer service was great and the overall lending process for the title loan I got was easy and convenient. It took about 20 minutes and it was good with the lending processor.

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    PricePunctuality & SpeedStaffProcess

    Reviewed Sept. 23, 2018

    Working with TitleMax has helped me move into a house. I got a title transfer type of service from TitleMax. They didn't open up till 9:00 and I had to be at work at 9:00 o'clock. The store manager, Steven, came in early and got me through. The process wasn't difficult. It took no less than 25 minutes to fill out the application, get approved, take the title to the thing, which didn't take long. And when I came back, they had the check waiting. My interactions with their rep was good. Also, I like that their interest rate was not high and the payments were low. Overall, it was a great experience.

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    Reviewed Sept. 22, 2018

    I got a title loan through TitleMax and overall, their process was easy and convenient. It only took less than 30 minutes which was amazing. I've never had such a fast service because with others, I had to go through the process and call everybody. TitleMax's loan processor was really nice and generous. And she wasn't just trying to just get a loan, she was actually talking to me. I didn't get much of a big loan, but it helped out a little bit which I was grateful for.

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    Punctuality & SpeedStaffProcess

    Reviewed Sept. 22, 2018

    TitleMax was just close by and it was convenient for me so I got a loan from them against my car. Their process was very good and easy. It took 30-45 minutes because one of the pictures didn't come out the way they want it so the rep had to take another picture and then resend it. That held us up about 15 minutes. Otherwise, I’d have been done in 30 mins. Nonetheless, I had the money I needed and that was good. The rep I dealt with was very good and they have a good payment plan too. TitleMax has an excellent service and I'd recommend it if anybody else needed money real quick.

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    Customer ServiceStaff

    Reviewed Sept. 22, 2018

    I had a few bills that I had to catch up with. TitleMax is just right there in Alcazar where I live which was convenient for me so I got a car title loan from them. The process and customer service were good. The rep, Teresa, was really sweet. I didn’t know anything about the title loan before that day and she explained everything thoroughly even though she was really busy. I was there for about 45 minutes to an hour because she was right by herself and there was a lot people coming in. But it was okay. Everything was good and working with TitleMax has helped me out.

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    Punctuality & SpeedOnline & AppStaff

    Reviewed Sept. 22, 2018

    I went to TitleMax based off my cousin's referral. I got a car title loan and everything in the loan process was good. The rep was very excellent and explained everything to me before I worked on everything. The application took 10 minutes and then I waited 15 minutes after that for them to print the check over. It was really quick.

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    Staff

    Reviewed Sept. 22, 2018

    Working with TitleMax was helpful, but I don’t think I got enough money for what my car is worth. When I did the rate online, it said I could get about 2,500. I only wanted around 1,000, but I only got $600, which was really unfair. TitleMax said it was because of the year of the car. But I put that exact year and make of the car online. It’s not like my car doesn’t work. It's just an older car. So, I don’t understand. Other than that, their lending process was okay and their people were very friendly.

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    Staff

    Reviewed Sept. 22, 2018

    I lost a title and TitleMax charged me. We had to redo the process because it was a good title and it had a $5,750 value. But other than that, everything went perfectly. Everyone I dealt with was fantastic, and they were very professional. TitleMax had integrity and they taken care of my business.

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    Punctuality & SpeedStaffProcess

    Reviewed Sept. 22, 2018

    TitleMax helped me a lot. My loan processor was good and she was very friendly. The whole process was pretty quick. I was in and out of there in less than 30 minutes.

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    Punctuality & SpeedStaffProcess

    Reviewed Sept. 22, 2018

    It wasn’t that difficult to obtain a loan through TitleMax. The process was a little bit lengthy, but that’s just anywhere you go sometimes. Their rep explained everything to me in detail and he walked me through everything. I got pre-approved and then, he printed out some papers for me, because I always need paper for my records. The whole process took 35 to 45 minutes. At that time, I really did need a loan. I was going out of town and TitleMax was quick and was very reliable. They got me the loan that I needed right away. So, the experience with them was really good.

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    PriceStaff

    Reviewed Sept. 21, 2018

    I was in a car accident, so I needed a little bit of money to hold me over until my car accident's settled 'cause I had just started working full-time again. I got an auto title loan from TitleMax and their lending process was very simple. The loan processor was great and wonderful as well. I told them how much I wanted and they offered me more or less, whatever I wanted. 20 minutes later, I had a check and walked out the door. They didn't ask too many questions and no one was judgmental. Everybody in there was very friendly, even other customers.

    Working with TitleMax was worth it. It was a simple solution to a financial burden in the moment which didn't take much. It didn't get a lot of interest because I'm paying it off three weeks later so it's fortunate that way. Overall, it was a great experience with TitleMax and I've recommended them to others. They have made things easier and have definitely gotten me out of trouble.

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    StaffProcess

    Reviewed Sept. 20, 2018

    Christiana at TitleMax was very helpful. I had gone through a divorce, so it was an out-of-state title and she did everything prior to making sure I could even get a loan. She had me send everything and made sure that it would go through. That was the best experience ever and everything was great with the process.

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    Punctuality & SpeedStaffProcess

    Reviewed Sept. 19, 2018

    TitleMax was kind of misleading. There was just a lot of confusion. If they tell you you're approved and how much you're approved for, it should be that. They got pictures of my title and everything and quoted me one thing and then when I went to try to get something, they said, "Well, no. I can only give you this much." I ended up getting something lower. I said, "Man, you told me I was approved for this much," and he swore up and down saying, "No, I didn't tell you that. I said this much." It was a real confusing process.

    The process close to an hour. The first guy was kinda helping me out okay. He was trying to help me on the questions I had. If he couldn't, he was trying to figure it out to the best of his knowledge. He was really treating me like how a customer was supposed to be treated. Then the manager came out, talking to me like I was a child or something. I really didn't like it. It was unprofessional. I felt like because he was the manager, he was trying to throw his weight around and he made the situation worse. Now that I got the loan, I feel like I made a mistake. I don't feel like they helped me out in a hard time and I should've really looked at other options before I went there.

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    Customer ServiceStaffProcess

    Reviewed Sept. 18, 2018

    I needed a title loan and I called TitleMax before coming to their office, so I had some information already submitted to them. Then, I walked in and there were some people there were helping. It was during rush hour so there were people who got out of work handling their affairs. The TitleMax reps were attentive, though. As soon as I walked in, they told me they would be with me as soon as possible. The gentleman that helped out was very thorough and patient and he walked me through the process. I had my nephew and daughter, both which under the age of 4, and the reps didn’t make me feel uncomfortable or in the way. They helped me just like they would help anybody else. The fine print was definitely explained and they answered all my questions thoroughly.

    It was quicker than I thought it would be. I thought that I would have to be there for hours and that I have to wait like another business day for the money. But, from start to finish, it took less than 2 hours. So, I was extremely pleased and hopefully, I don’t have to, but if I have to, I would use their service again. Also, I would definitely recommend this location. If you need to get money or a title, call them or go there.

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    Price

    Reviewed Sept. 17, 2018

    I will never do another loan with this Company. Interest rates are out of control and they try to get the Max that they can get out of you, they get you because sometimes they're your last resort so when you borrow 1000 dollars like I did, I ended up paying double or even triple of that and you better not lose your job. You can kiss your car goodbye as in my case, not worth it at all. Stay away from title loans.

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    PricePunctuality & SpeedStaff

    Reviewed Sept. 17, 2018

    I called Carolina Title and they were really expensive. My mother-in-law told me about TitleMax and when I got a car title loan, it was quick. The reps did well and the experience was good. TitleMax helped a lot and I would refer anybody there.

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    Punctuality & SpeedStaff

    Reviewed Sept. 17, 2018

    The rep I dealt with at TitleMax was cordial, polite and really helpful. They should give him a raise. He does really good and was professional. Plus it was a quick and easy 30-minute process to get the loan. So go ahead and check out TitleMax in Conroe on Route 336.

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    PriceStaffProcess

    Reviewed Sept. 16, 2018

    I heard of TitleMax from a friend and I decided to go with them for their package deal, the overall interest rate, and APR. I got a title loan and the lending process went great. The programs they use are efficient and the process was completed in 30 minutes. Also, the rep helped me understand everything and she was really kind about it. Working with TitleMax has made a pretty good impact. I've been able to pay some bills off and put some food on the table. I would tell others it's a nice place to get money for themselves.

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    Punctuality & SpeedStaff

    Reviewed Sept. 15, 2018

    My friend told me about TitleMax. They earned my business because it was an emergency and they got me in and out there real quick. I got a car title loan and it took about 15 minutes. Also, the rep answered all my questions. They helped me out and stopped the stress out for a minute. If anyone asks about TitleMax, I would tell them to go there.

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    Punctuality & SpeedStaffProcess

    Reviewed Sept. 14, 2018

    TitleMax was close to my house so I got a car title loan through them. Their lending process was great and quick as it only took 45 minutes to be completed. It was also fun dealing with their reps. Usually, lenders don’t joke around and have fun. They just go straight to business. But as we were waiting, TitleMax's lender talked to us a little bit. The money that I got helped us get by, although we needed more but my credit's not too good.

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    Customer ServicePriceStaffProcess

    Reviewed Sept. 14, 2018

    The interest on one lender was too high. It was 2,000 more than what TitleMax was saying my payback would be so I settled for TitleMax. The process at TitleMax was quicker than what I expected. I went in there no more than about 20 minutes. The rep was also very polite and very informative. She knew everything that she should know. She answered all my questions before I financed it. They have great customer service. I would recommend them to anybody.

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    StaffProcess

    Reviewed Sept. 13, 2018

    It was a fairly easy process getting a car title loan with TitleMax. Their reps were great and very polite and the entire process took only about 30 minutes to be completed. I might have to work with them again.

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    Customer ServiceStaff

    Reviewed Sept. 12, 2018

    I applied for a car title loan with TitleMax and it was an easy 10-minute transaction. They have very good customer service and I recommend them. They helped me with a lot of my issues.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 12, 2018

    We had two deaths in the family last month. I ended up paying for my cousin's funeral and TitleMax got us out of a bind really quick. They knew who we were as we did a title loan before. They took care of us because we paid off early the last time so it went pretty smooth. The lady that I talked to on the phone, Amanda, remembered me but whenever I got there, she was out to lunch so some other girl helped. I asked Amanda to be on my paperwork but she said that since the other girl already started the process, the other girl should do it, and ended up finishing it through. They were pretty good and nice. TitleMax helped us out a lot.

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    Punctuality & Speed

    Reviewed Sept. 11, 2018

    I got a car title loan from TitleMax. The lending process was pretty straightforward and nice. They made sure I'm through everything. It only took about an hour to complete and was pretty quick.

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    Staff

    Reviewed Sept. 10, 2018

    Andre at the Country Club Hills, MO store was awesome. He was knowledgeable and friendly. He was awesome with being interested with our kids while still conducting business. I would definitely recommend coming here to friends and family. Andre job well done. Thanks for the positive experience.

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    Staff

    Reviewed Sept. 10, 2018

    I came in this morning to meet Donna about a loan on my Challenger. She was very helpful and knowledgeable. She was able to get me the information and the best deal possible. I would definitely refer them.

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    Punctuality & SpeedStaffProcess

    Reviewed Sept. 10, 2018

    I was new to the area and seeking employment and TitleMax was more willing to work with me so I went with them. It was also because of their location. I got a $300 title loan and the overall lending process was really easy. They were all nice in there. My processor was very thorough and the process took 20 minutes or so. If anyone asks, I would tell them that it was quick, easy, and convenient with TitleMax.

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    Reviewed Sept. 10, 2018

    The loan process took about half an hour. I had my title, my ID, and TitleMax asked me how much I wanted versus what the vehicle was worth loan-wise and that was it. My experience was pretty much what I thought it would be.

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    Punctuality & SpeedStaff

    Reviewed Sept. 10, 2018

    I got a car title loan from TitleMax after I heard that they try to help out as much they can. Their lending process was quick, easy, and not too overbearing. The rep was really responsive as far as questions and was courteous as possible. She was real professional. TitleMax was a big, big help and I was able to help my daughter out on her school stuff.

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    Customer ServiceProcess

    Reviewed Sept. 9, 2018

    I've done business with TitleMax in the past. Most recently, I got a title loan on a car and the process was pretty painless. It took me close to an hour to complete the process and the processor was very good. Working with TitleMax has helped a great deal and I would tell others to go talk to them.

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    Punctuality & SpeedStaff

    Reviewed Sept. 9, 2018

    The rep we dealt with was great. He talked about stuff to do and was professional. We provided the title and then he took pictures of the car. We were in and out within the hour. It was quick and really easy. Everything was great. We just moved to the area so we were trying to move into an apartment which costs a lot of money upfront. So the loan was definitely a big help. We’re glad we went to TitleMax.

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    PriceStaffProcess

    Reviewed Sept. 8, 2018

    I got a two-year agreement with TitleMax for my title loan as opposed to one year. My interest rate was better and I was able to get a little more money. Their process was pretty streamlined and simple. It only took me about 35 minutes to finish the process. The rep that I worked with was very cool and she had a nice personality. I was very pleased and I would recommend TitleMax. With any lender of this nature, pay your stuff off quickly as you can. Even though the interest rates are good, relative to what kind of loans you're doing and the business you're in, they're astronomical overall. TitleMax made that known and understood, and I understood that going in.

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    Staff

    Reviewed Sept. 8, 2018

    I’ve gone before to TitleMax. It has been a while and this time, I got a title loan. It was a great experience. The lending process was very easy and was completed in 45 minutes. The reps were very helpful and my processor was very polite, very talkative, and energetic. TitleMax is a great place and people should try it out.

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    Punctuality & SpeedStaffProcess

    Reviewed Sept. 8, 2018

    Getting a car title loan with TitleMax got me out of the bind and the process was easy and fast. I just went into the store so it would be easier. And the people there were very nice, pleasant and knowledgeable.

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    Punctuality & SpeedStaffProcess

    Reviewed Sept. 7, 2018

    We liked their commercial, "Get your title back with TitleMax!" We got a car title loan from them and everything was great about the process. The guy's personality was great and also the way he came about and how he explained everything. The whole process took about 45 minutes and it was pretty quick. I had to leave in the middle of the process to pick up my girls, and by the time I came back, everything was ready for me to sign. So, it was perfect.

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    StaffProcess

    Reviewed Sept. 7, 2018

    The person I worked with at TitleMax was nice. Everything went smoothly with the car title loan and I got the check immediately. The process took less than an hour.

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    Staff

    Reviewed Sept. 6, 2018

    We’re in the process of selling our house and I was months behind our house payment. I did not want to let the house foreclose so I got a car title loan from TitleMax and it did help out. Their rep explained everything. The lending process went smoothly and was completed in 30 minutes. I had a good experience with TitleMax and I would tell others to use them too.

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    Staff

    Reviewed Sept. 6, 2018

    Compared to other places, TitleMax offered me a bigger loan amount for the title loan on the truck, and the process was really good. It was my first time ever with the TitleMax loan and everything was smooth. It took about 30 minutes and our rep helped us through everything. She gave us all the information and she had answers for all of the questions that I had. She was forward and direct about how the loan works and how the payments are. She also laid out on the line for us what to expect if there's any kind of default, which was good. It was very open because you don't get that much from others. Everybody kinda waits until you sign the paper. Right now, the loan is helping me out good because I'm able to catch up on most of the bills. I can also get ahead of the loan right now so it's like I prepare to pay back.

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    Customer ServiceStaffProcess

    Reviewed Sept. 5, 2018

    TitleMax has plenty of commercials on television. When I needed extra cash because I was moving, I got a title loan from them. The process was fine and took 40 minutes. Everything worked out well and I have no complaints. I would send friends to TitleMax without a shadow of a doubt. The customer service was great and the people were nice and friendly. They went the extra mile to make sure they got everything taken care of correctly. So, it was a pleasant experience.

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    Staff

    Reviewed Sept. 5, 2018

    The lending process at TitleMax was about an hour long and the process was fine. There was only one thing I did not like. After I filled out this information online, I received a phone call. I was told to hold on and they directed me to my local store. But then I had to go in the local store and fill out an application all over again. They said that when you're filling an application out online, that's not filling up the application for the loan. That's just so they can call you and make an appointment for you. Well, that's not convenient. But that aside, Claudia was my rep and she did an awesome job. She was nice, very helpful and very knowledgeable. I'll recommend TitleMax. I was in a bind and so the car title loan helped me. TitleMax helped with the situation. I would tell others they should see some of TitleMax's products.

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    Punctuality & SpeedStaff

    Reviewed Sept. 4, 2018

    My experience with TitleMax was very nice. The lady who helped me was very nice too. The lending process was very fast which only took less than 10 minutes because it was early and I was the only one in the office at the time. TitleMax helped me out a great deal and I’d be done paying my loan off by the end of the month.

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    Punctuality & SpeedStaff

    Reviewed Sept. 4, 2018

    Getting a car title loan was easy and fast. I was done in about an hour and the reps were very helpful. On top of that, TitleMax's fees were not as bad as with the other companies. I would recommend them and I hope they would totally keep up the good work.

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    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed Sept. 3, 2018

    Terminix is the best known, so I figured I would go ahead and give them a try. I had to get out of debt, and then my son needed work done on a truck, so I helped him out with that too. The process was pretty fast -- about 45 minutes at most. The lady who had helped me out answered all of my questions and she read over everything that she was supposed to give me. So, it was all helpful. Overall, our experience with them was very good.

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    Reviewed Sept. 3, 2018

    I was driving down the road and TitleMax was convenient. When I got a loan, they asked for the title, my income and to see the car. The process took 45 minutes. Everything was okay to me and it has helped me quite a bit to work with them. It was all good.

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    Staff

    Reviewed Sept. 2, 2018

    I did a loan with TitleMax a few years ago with a truck I had. I went in for the third time and their lending process is great. I was in and out within 45 minutes. The people there were awesome. The general manager came up to us and the district salesman walked in the door. The representative was awesome too. TitleMax helped me out tremendously.

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    StaffProcess

    Reviewed Sept. 2, 2018

    I liked the location of TitleMax so I chose them over other lenders and I got a car title loan from them. The reps were very knowledgeable. The lending process was great and it was completed in half an hour. It was easy and convenient. My husband and I have a home-based business and working with TitleMax helped catapult us over a little bit to get through the financial strain of starting it.

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    StaffProcess

    Reviewed Sept. 1, 2018

    I saw TitleMax online and everything sounded okay. I got a car title loan and it was very easy. I had to have my driver’s license and the car title, and that was it.

    The process took 30 minutes. The lady that helped me was very nice and helpful She explained everything. I'd recommend!

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    StaffProcess

    Reviewed Sept. 1, 2018

    I needed to take care of some bills and I was able to acquire funds through TitleMax. It was a great experience. TitleMax seemed to have good reviews which drew me to them. Their rep explained how the process goes, the interest rates, if I'm eligible or if I get accepted to get a loan. She also told me how much my car's worth and gave me a number based on what they could offer me. She was very helpful and useful so I went ahead and I used the service. Their process took no more than half an hour. I would tell others to go see Miss Angie and Michele, the people I dealt with, and make a decision after.

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    Staff

    Reviewed Aug. 31, 2018

    My daughter told me to go to TitleMax. She had a title loan there once and they worked with her. I applied for a car title loan and the process started bumpy. We had to agree with the numbers and with the payment information. The first time I went in there, the girl that I dealt with was new and she didn’t really know what she was doing. But the second lady, Amber, was really nice. She called us back and told us she had talked to corporate. She got us in a more reasonable level of payment. However, I’m disappointed that my daughter didn’t get her $50 referral fee. Try TitleMax.

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    TitleMax Company Information

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    Company Name:
    TitleMax
    Year Founded:
    1998
    Website:
    www.titlemax.com

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