Zoosk

Zoosk Reviews

About Zoosk

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Pros
  • User-friendly interface
  • Quality matches for paid users
  • Positive success stories
Cons
  • High subscription costs
  • Presence of fake profiles
  • Poor customer support

Zoosk Reviews

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    Page 4 Reviews 240 - 440
    Staff

    Reviewed May 30, 2020

    Glitchy and laden with fake profiles. Once you sign up, you are presented with a seemingly never-ending series of pictures of women who look 20 and their profile says their (enter your age group). Also appears to have robotic "looked at your profile" kind of functions that make it look like members are actually looking you over...however, very few of these profiles really communicate. The real members I have met on this website laugh about how abysmal it is, that most of the profiles are fake, and that they definitely will not renew. That tells you everything you need to know.

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    Staff

    Reviewed May 30, 2020

    I was unable to find anyone for me but I did find a couple of friends in other cities that I still speak with weekly. The ladies in this area were more interested in texting rather than meeting someone in person. I can say that a few were really nice and offered to meet but I wasn't interested in them.

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    Customer Service

    Reviewed May 29, 2020

    You constantly get emails of specific matches yet when you click the link you are taken to the rate match site. Constantly adding back people in the viewed tab that you manually remove, yet they are still showing as days old.

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    PriceStaff

    Reviewed May 28, 2020

    Zoosk is a great dating website that I feel for the cost filters out many of the people you would not want to meet on a free dating website. Seems to have more quality people than other sites I have been on.

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    Ease of Use

    Reviewed May 27, 2020

    Like all dating sites, Zoosk is limited on being able to protect women, and there's a fair share of fake profiles. That said, it had higher quality matches than other sites I've tried (Bumble, OKC) and was a fairly easy and intuitive interface to use.

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    Customer ServiceOnline & App

    Reviewed May 21, 2020

    I like(d) Zoosk a lot. I joined in April 2020 and was finding very acceptable profiles I was interested in. All the sudden my account stopped working after I received a message within the app from someone claiming their friend was interested in me to click to see their picture. (If you get one of these dont click on it). The message came from within the Zoosk app so I never thought it was a problem. After that I could not log in so I changed my password, and got in on my phone but it wouldnt let me on any other device.

    The next day my new password would not work even on my phone. Finally I found how to contact tech support and they told me they blocked my account due to questionable activity- they never notified me they did this. They told me they could not reinstate my account but would move my story over from the blocked account to a new one (you must use a different email address). So I did. The next day the new email address no longer worked and it would not allow me to change my password- although presented as an option- your only option. I did get in though, by clicking on a link in an zoosk email that came saying someone was interested in me- very insecure. Then when I went to check out my profile zoosk did not move my story over from my blocked account but there was a story on my new account— it said “I'm fat and working on that problem”. I was beside myself. First I am not, and second that story was associated with my photos.

    I tried to change this profile story but it wouldnt allow me to. Then I went and tried to disable my account and the disable button was grayed out. All I could do was pause my account. I have never had so many issues with a website. These are technical issues of security and privacy. I requested my money back as I will never expose my personal information on a site with these huge technical issues. You have to be able to trust a site with your personal information and this one is not trusted.

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    Sales & Marketing

    Reviewed May 19, 2020

    Zoosk is no doubt the worst dating website ever. As a man seeking a woman, I found many of the women to be bots that simply cannot put a sentence together. It is an absolute waste of time to communicate with no one. Do not use this site. It is a complete scam. I am fortunate enough to receive a full refund but others may not be so lucky. Buyer Beware.

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    Customer ServiceStaff

    Reviewed May 18, 2020

    Have been on this site for approximately 2 years. I am finding that 99% of the men stating they are widows are not. Statistically speaking women outlive men yet there are so many men (generally always good looking) that claim to be widowed and are between the ages of 58 to 63. The general story is have one or two kids not at home, one out of the country at a college, etc. or with another relative either overseas or in the U.S. (for Canadian sub-scribers).

    They seem to be either self-employed, engineers or in the oil industry and often work out of the country. It is like they all use the same play book - information is almost identical. When you start asking questions about how long they have been widowed, what happened to their spouse and personal questions they either get annoyed - or change the subject or stop communicating. I have also seem the same picture - maybe with a different shirt, etc. on the site claiming to be from a different area but they all seem to be in jobs you can't trace.

    I keep getting reviewed by the same people and have conversed with some that claim they have not either reviewed me more than once or twice or did not indicate they wanted to meet me. I have gotten communications telling me a man wants to meet me too yet I have no idea who this person is as I did not contact them in any way.

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    Reviewed May 15, 2020

    This is the most terrible thing or a group I have ever paid in other to achieve something. Couple of months ago I had a very terrible breakup so I was desperately looking for a way out with a new relationship so I registered at Zoosk and subscribed after restricted to send like or message to any lady so I subscribed for a month £30. The short of the story is please stay away from this Zoosk. They’re fraudster. They restrict you for liking or sending messages saying you’ve reach your limit of sending like or messages. AND how’s that possible after I have paid money.

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    Customer ServiceStaff

    Reviewed May 14, 2020

    To begin with even if you Pay to join they still attempt to stick you for more money by making you purchase what they call coins to view certain things.... Personally I found this terrible, they do not tell you this when you sign up and start paying them.... SECOND Beware. There are so many scammers on the site it is unbelievable, Their security has to be non existent. I was a paying member and my account was hacked, Their answer is for me to create another profile, using a different e-mail... Now seriously how stupid is that. Their customer service simply does not wish to Help you in any way. All your contacts past e-mails etc will be lost. Now this happens a LOT.... Do NOT waste your money on this site, go someplace else.

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    Verified purchase

    Reviewed May 9, 2020

    I purchased a subscription under the belief that this was a dating site. If you subscribe, you’re only allowed to message one person per day! SENSELESS.. Why would one pay for a dating site to message one person. Complete turn off. Also, “they” control what you say in your “story”. If they don’t like what you wrote they alter it to say what they want.

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    Staff

    Reviewed May 7, 2020

    Stay away! They know EXACTLY how to take advantage of people who are lonely, upset and frustrated. If after a few tries of trying to find someone decent (that are over 1.000 miles away!!) and you finally come to the end of your rope and cancel, oops! Too bad, you’ve lost ALL your money. Once you decide to give it another try... Oops.. too ** bad! You have to pay for a brand new subscription!!! Oh, we don’t care that you still had time left on your old one... That’s your ** problem!!! STAY AWAY.

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    Customer ServicePriceStaff

    Reviewed May 1, 2020

    This will be a longer review, but will give you some guidance on navigating your way on Zoosk. First of all, if you've read other reviews, you will repeatedly see claims that Zoosk has lots of fake profiles, would be scammers and obsolete profiles. Unfortunately, all very true. However, there are quite a few legitimate users as well. Here are the suggestions that I would make to the guys, but I caution you, you probably won't like what you hear, but it's the cold hard truth.

    First of all, just use common sense. Since the beginning of time, guys have wanted pretty, sexy and nice girls. The reality is, that pretty, sexy, nice girls don't typically need to meet men online. So, when you see a girls picture and she's a 8, 9 or the ultra rare 10, there is a 99% chance, that she's not legitimate. Also, in today's day and age, when women don't want to be judged by their looks, or objectified, when a user doesn't put anything in her bio section and thus she is solely using her looks to get attention, RED FLAG!

    When she looks 20, but says she's 45, she really is 20 (RED FLAG!). When she only posts 1 picture and it looks like a model photography shot, RED FLAG! When her bio is in broken English, but she says she is from small town America, RED FLAG! Girls born in America don't say things like "Im nut two gud at sellin meself owt." RED FLAG!

    So, what's my suggestion you ask. First of all, have realistic expectations, shoot for 5's, 6's and if you are feeling crazy, reach for an ever elusive 7. But, remember this, on Zoosk, I've found that 99% of the women over 40 are divorced and have kids. So, you are potentially signing up for a package deal (kids) and about to date someone that some other guy got sick of, or maybe she got sick of the guy, or in my case anyway, a mutual sick of scenario.

    Also, I see a lot of men on here that are dissatisfied, because they message a girl and they don't hear back from her. Don't be upset by that, just be realistic and honest with yourself. Many girls (8's, 9's and 10's) are in fact, fake profiles, that are auto generated. Many others are obsolete. I saw one the other day that said how busy she was going to be with graduate school through the summer of 2016. Yet another who said she was moving to New York in 2017. Now add to that the women that really aren't available at all, but set up a free account to see if they "still have it". They can't respond to you, because they're married with 3 kids. Then, add to that, the women that are just here to flirt online.

    My point is that I think 1 out of 10 Zoosk members are probably legitimate and are legitimately looking to meet a guy face to face, Then, just remember this. As shallow as you and I might be as men, looking for a pretty face and a nice body, women are often looking for the same in a man. So, you send her a message, she clicks on your picture and says I can do better, or I already have better, then you're not going to hear from her.

    Finally, remember that most Zoosk members are on Zoosk initially for free. So, if you send a woman a message and she's a "free member", for her to even respond to you, it's going to cost her $60 for a minimum 3 month membership. So, my conclusion is to have fun with this online potential dating thing, but have very low expectations, because you and every other guy is going to have very low results. That's just the reality of the thing.

    Most dating sites have a 1 star rating. I signed up for a well known paid site that starts with an e and they sent me over 200 moderately local potential matches. I tried this because I figured there were no free users just messing around or fake profiles since it required a several hundred dollar commitment up front and you know what I got? 190 women with kids that were 3's 4's and 5's and about 10 never married women, that made it clear that they didn't need a man, but for the right handsome man, well educated, well traveled, physically fit, finically well off, could read their every thought, melt their hearts with his mere existence, they would grace a man with her company. Funny part is, they were also 3's 4's and 5's that I wouldn't give the time of day to.

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    Customer Service

    Reviewed April 30, 2020

    I emailed them and asked that my profile be kept private after receiving emails from another site. I cancelled subscription once they did not action this. When I cancelled they said it was cancelled for six months, this is the time they can bill my credit card again. It is a rip off site. I will have to phone them now and express my displeasure and likely cancel credit card.

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    Staff

    Reviewed April 28, 2020

    So after removing myself from 3 other sites because they seemed to be just hook up sites, I decided to give Zoosk a try.. From day one, I like all others started getting want to meet messages..You could have a different date every day if you wanted to..Just saying.. I stumbled on a couple of people that I was really interested in...However I clicked the like button and waited..The "one" that I was very interested in sent me a message the next day explaining that he worked third shift and was just now getting to write me. We exchanged a couple of messages on the site and then I gave him my number so I wouldn't have to keep on getting on the site to talk..That was 5 days ago and we have talked for hours daily since. We have a date this friday and neither of us can wait! I was concerned because he lives in Alabama and I am in Ga. But he has assured me that distance is no issue if we are right for each other..

    I also met another man from the site this past week and he is who he says. He only lives a few miles away but I am so much more interested in Alabama..So we will see.. However I do have to agree to a lot on this site..Like you getting the same hits over and over and or having the same people "view" you daily which makes no sense..

    It has shown that Alabama has viewed me every day and I keep forgetting to ask him if he is doing that. He only had like 2 photos which were head shots, and has the most beautiful smile..He asked me on day 2 if I wanted to view his facebook page and I thought, ok that will show me he is real..So I accepted..When I saw his FB page, there was a picture there that led me to believe he may be a little heavier than I like so I just nicely asked him to send me a selfie of his whole self..Hes gorgeous!! And it's not him in the heavy picture..Thank God!! I think this may really go somewhere unless the decision. Is made after we meet in person that we arent a fit..I don't see that happening but we will see friday ..

    I have only tried to talk to maybe 5 guys on the site and have gotten responses from every one..And it's not the same message!! However if you look around on the site, you can choose to send out a predetermined message sent by the site to a lot of people..Like one was "Hi..I'm interested..If you are too, get back to me"..So that may be what you are getting..I dont know ..But so far so good as far as I see it. And if Alabama doesnt work out which I dont foresee, I will be back looking again..The one near me is a great guy..So you never know..Just relax, and if one dont work for ya. Move on..And If you arent happy, cancel..But before you do remove your pictures and credit card info and they cant keep using it..Also report it to your bank or "lose" that card and get it replaced. Yes that's an inconvenience..But it beats getting charged when you dont want to.. Good Luck..Happy Hunting...

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    Customer Service

    Reviewed April 27, 2020

    It seems this company preys on the free users. As a free user, you get notifications that users like you or want to meet you. You are unable to reply to them unless you get a paid subscription. Once you pay, voila! those "users" are gone or do not reply to your message. I live in a large metropolitan area, so one would think there would be a lot of real users in my area. However, when doing a search, I find the majority of users have photos (often just one photo), but nothing filled out in their profiles. I would not be surprised if ALL of those are fake accounts or old accounts resurrected by Zoosk to create the illusion of having active members. Think about it... Why would anyone open an account and post their photo(s) for the purpose of finding a companion, yet they are unwilling to say ANYTHING about themselves or what they are looking for.

    I also do not trust the views (of my profile) that we are notified of. I get views from some of the same "users" several times EACH DAY. Unsurprisingly, they have blank or useless info in their profiles. When I send them a message, no response. If they are real, why would they keep viewing me with no intention of any communication at all? They are just bots trolling us. Finally, just for fun, I managed to make a Connection with what I assume was a fake account. Now, whenever I sign on (any time of the morning, day, or night) in 5 - 10 minutes my "Connection" shows up online as well. Really?! This is only possible with a bot account.

    Shame on Zoosk for manufacturing and selling false hope. I think the only chance you really have at meeting someone on the site is to check often for new accounts to show up in your area. Then, act fast on meeting them. PS - If you put anything on your profile mentioning fake accounts, the Zoosk moderators delete that section. Can't expose or even hint at that dirty little secret.

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    Customer ServiceSales & MarketingPriceStaff

    Reviewed April 23, 2020

    They do not keep up with the cancelled scammers. They keep getting back on for more scamming. For example a girl writes her phone number across her picture and by passes the site she didn't pay a dime to be on. Women can post pictures for free and browse. Men cannot. Plus you quit and your pics stays up for the next year. They have far far less people active than the pictures show. They are greedy people and have a stupid ** name. Think about it ZOOSK. Anybody can come up with a far better name than that pathetic Loser Name. Plus they are overpriced by far. Don't waste your time on this substandard junk site!!!!

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    Customer ServiceSales & MarketingOnline & AppStaff

    Reviewed April 19, 2020

    The masterminds behind Zoosk are dishonest, unethical, the whole thing reeks of PURE FRAUD! I paid for the service, yet they dictate every detail of content of my profile. It actually doesn't function unless you comply with all their dictates, especially entering a photo. To start out I chose not put a photo in the profile. Immediately, there were multiple messages from men, "Hey, you don't have a picture", every one, without exception, said the same thing.

    One man (a photo probably grabbed off internet!) who first appeared to be at Isle of Palms, South Carolina, made the usual statement, "Hey, you don't have a photo". At that time, I put a photo on my profile. Then he requested my phone number, not to talk, but to text, "So WE can learn more about you," verbatim! His sad story was that he is widowed four years and is a GAS AND OIL ENGINEER, has worked, traveled, for government and big companies, was returning from Canada in two weeks.

    Well, we all know engineers are smart, well educated people. This man was NO engineer. His use of words, spelling, language generally all indicates to me he was either a third-grade dropout or was of a different native language, not English. At that point, there was no doubt in my mind that he was a fraud, I got back on Zoosk, and there was the EXACT SAME photo, same man in a suit, in the state of WEST VIRGINIA, not S. Car. I'm sure that the photo was randomly picked from the internet, not of a legitimate "man seeking woman" Zoosk website claims people to be. Another man who purported to be a reasonable distance from me, the same language, "Hey, you don't have a photo." Each and every one were the same words. He completely disappeared after my photo was visible.

    I called Zoosk to complain, 16 people ahead, I chose to wait. A minute or so, there were 19 people ahead, another minute or so, announcing 23 people ahead. I was being pushed farther down the line, so I entered information for them to return my call. Whenever I answered my 6s-plus iPhone, the behavior of the phone was erratic, different from anything I've ever seen after using the phone for three years. Instead of the phone app information remaining visible after answering, it immediately FLIPPED TO THE TEXT MESSAGE I'D RECEIVED, that became visible, from "Zoosk photo of non-member man in suit."

    All this tells me that this website is perpetrating fraud and deceit on the public, are misrepresenting their true intention of simply scamming the public for every dollar they can get. A state prosecutor somewhere should look into this, and/or a lawyer who sues lowlife scum for money! This is a scam, people!! Don't be ripped of by ZOOSK!!!!

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    Reviewed April 12, 2020

    Complete rip off! Had just about every negative experience shared by others on this page! Twice locked out of site, made the mistake of reactivating only to find out another payment charged to my Google account. Useless.

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    Customer ServiceSales & Marketing

    Reviewed April 10, 2020

    This site looks to be best for cross town dating. I live in a sparsely populated rural area where distance goes with the territory and most people don't want anything except cross town dating. Also the fact that is like to meet someone away from my immediate area. I also will not furnish any financial info to their offshore credit processor. I suspect some kind of scam when someone likes me and there is a phone number written on their profile picture - I get a lot of that which sets off my alarm bells.

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    Reviewed March 27, 2020

    Site doesn't seem to care at all about members security. If you choose to post a picture and they don't seem it revealing enough they delete it. If you add comments to have others reach out to see a picture rather than post one for safety concerns they delete that post as well. I guess ** run this company.

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    Staff

    Reviewed March 22, 2020

    Do not pay for any dating sites without reading the online reviews from a trustworthy site. This site is a total garbage. They will show you some fake profiles just so you can pay for it. Once you do all you see is people that are 300 miles away, fake profiles, scammers, and of course leftovers and then they will notify you when someone looks at you, what's special about that I see people on the streets everyday lol. Run. Save your money and time. They will never get me again or any of my friends. Disgusting. I hope someone will find this helpful.

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    Staff

    Reviewed March 18, 2020

    Fake people, fake profiles and fake information provided on Zoosk. This site cannot be relied for any long term relationship. If you are looking for just one night stand then you will find many wolves there (that too if the wolf is real). It can be named as sex sites than dating site. I believe there are many ways to verify the real identity of the person signing on the dating sites. I am surprised people who designed these websites never thought about it. Your engineers just thought about getting more and more subscriptions (this is dumb thought and short term income) rather than getting a good image in market and become leader (this is smart thought and long term income).

    Please come up with smart ideas to add checks in your software to rule out fake people. Trust me your site will be leader if you could at least get real profiles on your site. More than 70% of the men there mentioned incorrect age. For example they are 54 and mentioned as 39. Even the name and marital status is incorrect. Even the location can be tweaked on the app. It should be auto selected. When someone reports a fake profile (like I did) it should be manually reviewed by your engineers and that person should be contacted for more verification.

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    Customer ServiceStaff

    Reviewed March 13, 2020

    I'm glad I found this site to gain info on their procedures. I made a profile with pics of myself just to look around and see the profiles before paying the money. I have 10+ messages and numerous want to meet mes. I started feeling guilty since I had not paid and could not read nor respond to anyone. I edited my profile and stated I was not a paying customer and could not respond to their messages, but my edit saying this was deleted by Zoosk so the ladies who wrote me will never know the truth and think I am just ignoring them and that bothers me. I am very disappointed with their doing this and realize all the negative reviews are with a doubt legit. This site is bogus.

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    Reviewed Feb. 29, 2020

    I tried the site 6 months ago for a month then cancelled my subscription, now I received an email where tells me the account has been reactivated and got a $10 charge. I went to the website and tried to deactivate the account and it always reply with "Opps there has been a problem." I went to the phone app and when tried to deactivate the account the button to deactivate spins forever and won't do anything. Then I tried to remove the Credit Card info and THERE IS NO WAY TO REMOVE THE CC. Totally SCAM site, stay away... I'll be reporting the fraudulent transaction to my credit card company.

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    Customer ServiceStaff

    Reviewed Feb. 24, 2020

    I have been a Zoosk client for many years and recently paid to update my 3-month subscription. Someone hacked into my account, even though I never disclosed my password. This hacker sent a strange long message to many women on Zoosk in South Africa, a similar message to one I received last week. Zoosk sent me a prompt to change my password, which I did, but was informed my account was blocked. I have sent many emails to Zoosk to reactivate my account....to communicate with me. Their customer service is useless/hopeless/non-existent. They have not communicated in any way with me. It is impossible to get a human being on email or any other way. I have sent many emails to support@zoosk.com, to no avail.

    They take your money and then block your account, despite my years of being a customer...and fail to respond or communicate in any way. I strongly advise other consumers to boycott them and not to pay a cent to them. They are shockingly poor. It was their system that allowed my account to be hacked. Why should I, a long-time customer, be penalized????

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    Staff

    Reviewed Feb. 20, 2020

    They let you review their members for free...which I and others have done, but you cannot communicate with them until you subscribe...which is fair....I kept track of five members that were perfect matches. The instant I subscribed, every one of those members disappeared. Along with those five, most of the attractive, classy, and educated members also disappeared...I and others get left with folks that my grandmother may have known...and she passed 20 years ago. You may still find someone, but you're not likely to get what you saw when you had your free look. The time span between my being able to see the members I was interested in and the time it took me to subscribe and try to find them again was less than 12 minutes. Don't waste your money, or more importantly your time.

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    Customer ServiceSales & MarketingStaff

    Reviewed Feb. 15, 2020

    I’ve been on the site for a while despite the problems and it is not getting better. Zoosk does not monitor profiles. There are many fake profiles by scammers. I’ve met about (10) real people and had over (100) scam attempts. Zoosk leaves the profiles of women up long after they cancel service creating g the impression of active accounts. They will even “match” you with someone who then never respond to messages. This is all designed to keep men onsite paying fees as opposed to providing a real service to its customers.

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    Customer ServiceStaff

    Reviewed Feb. 11, 2020

    Although I was very successful on Zoosk, meeting my husband, my concern is that I deactivated my account/removed my account and have written confirmation from Zoosk that I did so 3 years ago. In my profile I stated that I had met a wonderful man and was married. Now, 3 YEARS later, I am still receiving daily Zoosk emails telling me about the people reviewing my profile. My profile was supposed to have been removed 3 years ago! That means they are perpetrating fraud on the public. Plus, you can pay real money to send "flowers" to someone on Zoosk. They're not real flowers of course, but the sender is paying real money. If they are sending them to me...I am not even supposed to be on the Zoosk site! I am concerned about this fraudulent, in my opinion, aspect of Zoosk.

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    Customer Service

    Reviewed Feb. 7, 2020

    Signed up for a month just to test it out. Shortly after, I got a message from someone and then after responding I logged off and an hour later my acct had been hacked! Contacted customer service and that just became a waste of time. Had to completely sign up again from scratch. Forget it. I will never go back and would advise anyone else to go to a different site.

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    Staff

    Reviewed Feb. 4, 2020

    Zoosk worked for me in meeting a man with whom I formed a long term relationship. However, once I cancelled from Zoosk, I continued to get messages that this one and that one wanted to meet me. I have been off Zoosk for 18 months now. I think it is a shame that men are still seeing my photo and info and then feeling cheated by never getting any replies. From that point of view, I think that people could easily become depressed if they are reaching out to profiles and never getting any replies. I think that dating sites should be forced to remove all your info once you have cancelled or allowed your membership to lapse.

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    Customer ServiceStaff

    Reviewed Feb. 4, 2020

    This is a repeated problem for me with Zoosk…. Over the past several months I cannot sign in. Only the first time were they able to rectify the problem. The techs, of which there have been many, are unable to assist...or are unwilling. Now they tell me to sign in with another email. The excuses are varied. The biggest problem is that I am a newer user and as I only have the one email, I have had very limited use of the site. I have asked for my money back but it only gets me nasty responses and then they're gone. I am still stuck with the problem and, apparently, no chance of a refund!

    In addition, because I am older (upper 60's) the number of male members is very limited and I received the photos and bios of the same people over again. Sometimes twice in the same email! They don't want to hear that either. I just want the problem to be over. I think I deserve that. I treat everyone the way I want to be treated. I don't believe in getting nasty or rude. It gets you nowhere and it's unnecessary. However, in this instance, manners and patience do not work. I do not know whether it is retribution but every day I receive an email asking if my problem is rectified! It's shocking to see that they're so disorganized and unwilling to help me. I would NOT recommend anyone join this dating site if you're over the age of 60.

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    Customer ServiceOnline & App

    Reviewed Feb. 2, 2020

    Joined Oct 2019, discovered on Jan 31st that my profile name, story, and photos were changed via email. However as I did not do this. Called to find out what happened and was told there was suspicious activity on my account and it was closed. Asked for a refund and was told I was past the time that a refund could be processed and would have to go through my bank. Well guess what? It is also past the time for the bank to do anything as well. What a rip off this company is that they can't protect your information. The website is awful too. DON'T JOIN THIS COMPANY.

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    Staff

    Reviewed Feb. 2, 2020

    I set up criteria which included: maximum distance, age range, and no smoking and marked them all as highest of priorities. None of these priorities seem to be used in the search results, as I am CONSTANTLY getting likes and hearts and messages from men way older (as much as 13 yrs!), distances up to 200+miles away, Also, when I select the “X” to say I’m not interested, these same men show over and over again in the carousel and picks that Zoosk sends me. How many times do I have to say “No” to the same person? Also, some of the results they send come through really small when you get the option to read the profile. Why?

    Finally, the location distances are definitely not accurate as Zoosk will state a person is say 50 miles away and you learn that they are really more like 90 miles away. It’s deceiving. The good thing is that Zoosk appears to be growing in membership so hopefully they will address these issues as it’s a little disconcerting to new, nervous women (and maybe men) to not trust the company to adhere and respect our profile requirements and responses once we provide them.

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    Staff

    Reviewed Jan. 24, 2020

    I subscribed to Zoosk briefly in 2019 and stopped using my account after a short period of time. In 2020, I was notified of charges being placed by Zoosk on my credit card. When I contacted Zoosk, they informed me that they would refund the money. They did not address how or why the card was charged on an account I had not logged into in nearly a year.

    After further communication with their customer service team, they informed me the account had been logged into that day and the charge was authorized in the account - my account had been hacked. When I asked Zoosk for any and all information related to the hack in order for me to report it to the police, Zoosk informed me that I would need to obtain a subpoena in order to get access to my own account information. Hacking an account is illegal. Fraudulent use of a credit card is also illegal. Zoosk's refusal to provide any information on my account, thus preventing me from filing a police report, is deeply troubling. I would not trust any business like that with my payment information much less personal information.

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    Customer Service

    Reviewed Jan. 23, 2020

    Firstly I paid as others have a lot of money to meet a Lady, you only get half the text messages of individuals contacting appeased to the fact they advise you will receive a text each time. Secondly the women who contact you never send a message but only a Love heart. When I response in a very nice way I only get about 5% that will chat but then switch off and I have hardly said much but, Thank you and I appreciate your time etc or you look great. I believe this site is a TOTAL SCAM as it Sucks Your Money when credits run dry and I TRULY Believe that they put up FAKE Profiles to Suck in people that want Genuine Love. You will find out if you Join - Good Luck in LOSING MONEY for no Love.

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    Customer Service

    Reviewed Jan. 23, 2020

    DO NOT PAY FOR A ZOOSK SUBSCRIPTION! I made the mistake of paying for a 6 month membership and have been fed with nothing but fake profiles. If you have friends who are trying online dating please share this with them so they don't make the same mistake I did. This one girl mysteriously messaged me almost immediately after I complained to Zoosk about fake profiles and requesting a refund. We chatted for roughly an hour, I sent a few questions designed to get a specific response, which she answered incorrectly. The conversation eventually led to us agreeing that online communication was lame, and that we should meet. When I asked her when she'd like to meet, that's when the messages stopped.

    I suspected her profile to be fake, and mysteriously after I reported her profile (and without a single response from Zoosk), it disappeared. Zoosk does not seem to be a "company" that is legitimately trying to help singles meet. It seems quite clear with the MULTIPLE in app purchases to do even the smallest things, that they are just in it for the money and will go to great lengths to keep members paying.

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    Customer Service

    Reviewed Jan. 21, 2020

    The company deceives its users by contacting others on your behalf. I have received many messages from Men responding to my initial contact when I never sent them a message. Many many fake users and scams on the site. I did not feel safe using it any longer and deactivated my account six weeks before the end of my subscription. I have contacted Zoosk regarding their deception and never received a response.

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    Customer Service

    Reviewed Jan. 18, 2020

    I was a member of Zoosk dating service for several months. I never gave my phone number out. A week ago, I got a phone call on my cell from a stranger stating that I was communicating with my on Zoosk and I gave him his phone number. I told him I did not and to stop calling me. He told me to calm down. When I went to my Zoosk account, I could not get in. I changed my password, got in and someone had taken over my account. She had replaced my picture with hers. I contacted Zoosk. Their response (a week later) was to send me an email that they had blocked my account, and I was to set up a new account with a new email. And they would give me 30 days free. They did not address how someone could hack my account and they did not answer how the security on my account was being handled. If this dating website cannot do a better job of protecting subscribers, you are better off not using Zoosk.

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    Reviewed Jan. 17, 2020

    Been a member for several months now. I have seen/met only mediocre members and less to what I expected. There seems to be a trend with 'ghost' members or perhaps more accurately robo members that will view you dozens of times in a day (24hrs). I believe these are fake profiles generated by Zoosk to get you going. Have been on various dating sites before, nothing new here: scammers, prostitutes, fake profiles, phishers....

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    Reviewed Jan. 13, 2020

    I had a paid membership on Zoosk and used it for about 10 days before I could no longer log on. I received a message that my account had been blocked by a Zoosk Administrator. I contacted customer service and their solution was for me to use another email and create a new account. They said they would transfer over my information so I had the days I had already paid for still available. I had no desire to start over and create a whole new profile with an alternate email address. I googled this and found that this happens a LOT! I'm not sure what their game is but I choose not to play.

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    Online & App

    Reviewed Jan. 8, 2020

    My account has apparently been hacked. It APPEARS that I have tried to connect other people to ,"a friend" - I have NEVER done that!!! I am sick of this. I see no way on the site to contact administrators. If this is not corrected I will remove the app and MY SUBSCRIPTION ONEY WILL BE A TOTAL WASTE!!! I need this fixed! Lou **

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    Customer ServicePriceStaff

    Reviewed Jan. 4, 2020

    Been looking on Zoosk found some nice ladies that I’d like to talk to so I wanted to join. Besides the prices of the basic membership there are upgrades and you can not find the prices of those upgrades anywhere. Emailed customer service and they gave me the runaround. If you join and the person you want to date is not a member you can’t communicate unless you upgrade. The site also send notifications of who viewed you and the notification says “online now” yet when you go to whose on line, they aren’t. I believe this site to be little more than bots and trolls.

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    Customer ServiceStaff

    Reviewed Jan. 3, 2020

    The site seemed to work ok, but then I could not log on anymore. They said my email got corrupted, told me to assign a new email. It was stupid but I made another one up just for them. Week later the same thing happened. Again told me to make another one up...told them they have a problem on their end. After weeks of getting them to fix it I decided I wanted my money back and they refused. Said it wasn't their policy to refund monies. I do not suggest going long term because they will keep your money when it fails. I also am not the only person that had this problem...BEWARE.

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    Customer ServicePriceOnline & AppStaff

    Reviewed Jan. 3, 2020

    Be careful using this app. I cancelled my subscription over 30 days ago and was told there would be no more charges. When I didn't see the cancellation on the app, I called and was told that the cancellation won't show until the end of the subscription. When it ended, they put another $59 charge on my account. When I called about this charge, I was now told that it was officially cancelled, but they offered no refund. So they charged me for January 2020, but cancelled my subscription. These people are a bunch of criminals.

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    Staff

    Reviewed Jan. 2, 2020

    First want to say this site is a hoax and it is full of non real girls anyhow and also full of bots to view your site. I think it is a different experience for a few people - very few. I had a couple of friends try this site and also never had any luck. I did meet 1 actual girl (I think) that had a good experience if she was real as I never met her but she contacted me and seemed to be friendly but keep in mind a lot of people on this site are frauds. All they are after is your subscription and token money.

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    Customer ServiceInstallation & SetupSales & Marketing

    Reviewed Dec. 31, 2019

    At first glance the site seems legit enough but after a while you notice that the responses. Are automated, they try and convince you you are getting messages from actual women but when you look at the responses they are the same, like it's a script pr program that is installed. The other tell is that when you respond to the text, there is no answer, that's because there really was no real person texting you. Like I said, it's a scam, do not waste your money or time on this site.

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    Customer Service

    Reviewed Dec. 31, 2019

    I was involved in a long term con. I tried to report him to customer service. They didn't even bother to respond to my request. This man now has the ability to go back to their site to con other women. I offered pics and evidence. They were not interested.

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    Verified purchase
    Customer ServiceOnline & App

    Reviewed Dec. 30, 2019

    I joined four days ago. Got notices that so and so wants to chat. I type something but get no response. I wait, write, am patient, never insisting. Finally one or two out of dozens who want to contact me, write. The message is inane. One said "I sleep with a pillow between my legs naked." Okay...interesting but said completely out of context. Another says, "I'm friendly, want a relationship," blah blah blah. I write...NADA! One can only assume the site is bogus. Now, as I read and research, others are saying basically the same thing. What is curious, though, is that you occasionally run into testimonies that claim "I found my mate on this website." Uh huh. You know what two positive words in the English together make a negative? "Yeah, right!"

    There seem to be a propaganda machine pushing the site. The first dozen or more Google searches claim Zoosk is one of the top sites to meet people. Hah! I only saw pictures. Nope, don't fall for it, people! The site is rigged for ripping the public off. I joined for the minimum of one month, $30, and canceled a few days later (along with my credit card as a safety measure) after being strung along.

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    Customer ServiceStaff

    Reviewed Dec. 30, 2019

    I wasted a year trying to find a decent, attractive woman to date near where I live. If by chance I did get a response she lived over a hundred miles away or wasn't attractive in the least. Now and then I'd get messages that an attractive woman wanted to meet me. I'd send her a message and there wouldn't be any response at all. I thought certain I'd meet somebody online but using Zoosk was a complete waste of time and money.

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    Reviewed Dec. 20, 2019

    Good Dating Site. I have met and dated several different gentleman I met on Zoosk. My only complaint is when you click on the bell which takes you to alerts, if someone has only sent you a heart or smiley face you can not access their profile. You can only choose no, maybe or yes. I would like to access their profile before I chose no, maybe or yes. I would also like to be polite and acknowledge them in the event I am not interested.

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    Customer ServiceStaff

    Reviewed Dec. 17, 2019

    The site looks nice, has good qualities, but their algorithms were written to make deceptive interaction. For example, there is a bright green dot indicator by a member's profile photo to indicate the member is online. That's nice. But at 3:00 am many of the members you might view will appear offline yet send you a 'message' after they are viewed.

    In many instances such 'messages' were never sent as verified by paying subscriber fees and sending a real response message only to be told by the member there was never a message sent by them in the first place. This does NOT happen rarely, it happens everyday on multiple occasions. This is Zoosk trying to entice non-paying members to pay subscription fees to communicate with what appears to be an interested member who in fact has no intention to communicate. Zoosk should be sued for this.

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    Customer Service

    Reviewed Dec. 12, 2019

    Not only were the potential men not at all viable, they have fun billing you after you close your account. Even Amex takes 6-8 weeks to look into this fraud. Do yourself a favor, don’t sign up. Also it is hard to get a hold of them. Their 415 phone is always busy even during the hours they claim they are closed.

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    Reviewed Dec. 11, 2019

    PLEASE DO NOT WASTE YOUR TIME OR MONEY. YOU WILL FIND THAT IS FULL OF BOTS OR ROBOTS WITH A LOW QUALITY BS. They have no idea how to lie, at least they can make it better, no. They used pics and profile that are fake and non existent. Be very concern, do not put any money.

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    Customer Service

    Reviewed Dec. 3, 2019

    I refuse to be "nickel & dimed" by an "activation fee" atop a subscription fee. There is no help given on how to have a profile deleted once it appears on the Zoosk site; neither has there been any response from Zoosk to remove my profile.

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    Reviewed Dec. 1, 2019

    This site seems to be full of one nighters, those looking for financially advantageous relationships, and people who post old photographs of themselves along with false representation. More than likely not going to result in a meaningful relationship.

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    Verified purchase
    Staff

    Reviewed Dec. 1, 2019

    This is another dating site with fake profiles and fake personalities that do not exist. Sometimes I feel they have hired people just to play games with customers showing themselves as interested parties but the reality is that there are none or very few women on there. I have been on this site for 3 days and it is very simple to see that they are playing games with everyone.

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    Customer ServiceOnline & App

    Reviewed Nov. 30, 2019

    A total waste of time and money. I’d be “matched” with men hundreds of miles away and/or 10-20 years my junior or senior. I got the feeling there were few matches in my area because the site is not very popular so they’d send me any profiles randomly. When I paused the 3 month subscription after the first month to give myself time to get over a breakup, I tried to start it up and unpause the service a couple months later and they refused to give me the 2 months I’d paid for, saying my subscription had terminated. Customer service was unable to show me where they stated my account would be terminated if left paused too long and they just kept offering me discounts to sign up again. By refusing to give me the 2 months I’d paid for, they basically ripped me off about $40. Save your money and yourself from disappointment and wasted time. AVOID ZOOSK.

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    Staff

    Reviewed Nov. 30, 2019

    I have been on Zoosk for just over a month and have found that most of the profiles that seem to be quality women are indeed fake. Most of the constant looks at your profile are fake. Much of this is bad business on the part of Zoosk using fake profile to make customers think they are getting attention. The other is bad people trying to lure real people into giving up personal information for nefarious reasons. My advise - if you want to find a quality date - someone who has it all together >>> stay far away from Zoosk!

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    Verified purchase
    Customer ServiceSales & Marketing

    Reviewed Nov. 29, 2019

    I had Zoosk for 6 months. In the 6 month probably sent out thousands of messages, and said yes to as many smart picks or other ways to match on the site. In all that time, I had 0 replies. Not a single one on anything the entire time. OK maybe not everyone has a premium account and maybe I am not prefect for everyone, but absolutely nothing is pretty bad.

    But here is the kicker. On the same day that my subscription was scheduled to expire, but after it expired I received a notification that I have a new message in my account. The first message ever on Zoosk minutes after my subscription ran out. What a coincidence. And obviously it wants me to pay to even see it or reply. This is the most completely obvious bait and switch I have ever seen. Immediately after expiration I have a message. I am completely sure it is completely fake, just like the rest of the site seems to be. I have tried Match and Eharmony and others and even though I did not find a match I did talk and meet people there. Zoosk, it just complexity useless and simply takes your money for absolutely nothing.

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    Customer ServiceContract & Terms

    Reviewed Nov. 28, 2019

    I read and understood the terms and conditions of pausing my account. There was no renewal fees till I reactivated my account. In less than a month Zoosk reactivated my account and charged me. I reread the terms. Found they violated the term of the agreement. I write, try to call, get nothing. Had immediately repaired my account. This morning again zoosk unpaused my account and charged me. But this time they posted a new term of agreement. This one says you can pause your account but they can still monthly charge you. Now why would I want to keep paying them 30 bucks a month for something I'm not using. This is how they're trying to get around being sued for fraud the first few times they broke their own terms to steal money.

    If anyone else has had this same experience please contact me at **. I'm attempting to bring class action suit on zoosk for theft and all the others they have done this to should band with me to send up to zoosk and close them down and get your money they stole back. Thanks for reading zoosk phone number had you like to say something to them yourself. Good luck. They won't answer their phones ever. How else do you steal and not have to deal with the people. Make it so they can't get a hold of you. Way most thiefs are a ghost. 1 888 939 6675 zoosk contact number.

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    Customer Service

    Reviewed Nov. 27, 2019

    Horrible site. Old accounts of people who are no longer there. They also make it almost impossible to cancel your account, and when you think it is canceled you get suckered into another payment. Worst dating site with the worst customer service. I do not recommend this site.

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    Customer ServiceSales & MarketingPriceStaff

    Reviewed Nov. 26, 2019

    My satisfaction level would range from almost dissatisfied to somewhat satisfied or: got what you can pretty much expect, I guess. I talked to a few (real) females on there, from relatively nearby. Went on maybe 2 to 3 dates or meet-ups, tops. Being on there for months. They send matches from far away typically; the site's parameters do not seem to understand or respect what would perhaps be rather common sense distance preferences (you'll regularly get people as your suggested matches who are from out of state, or 50, 60-some or even 100-some plus miles from where you live, etc).

    Lot of fakes, they come and go, you get messages (several in a row) from obviously fake pics (1 pic only; very attractive or desirable looking person) no username ("Zoosk user" only), next to no profile body (or poorly or oddly written profile). If you respond saying, "Hi how are you?", to their smiley face or heart, you get in response something like: "Am good, you?"; chat a couple messages more, if even, and you will know for sure by their awkward wording that this is a foreigner from somewhere trying to scam people for something or other. Sometimes they'll say flat-out that they're from out of the country, or they are living outside the country for some reason right now (despite being listed as from nearby where you live).

    The best thing about the site or app is that you can 'block' anyone's profile easily after any interaction (unlike on some other sites where you have to keep seeing the same people you've already interacted with, even though you've perhaps blocked them from messaging you). So insta-block any fakes or suspected fakes. Having said all that, from time to time you will get real messages from real (pretty much obviously real) people. Use your own judgement though, because I experienced a few that looked like legit real profiles but by how they interacted in chat had to be fakes or bots or something (perhaps a formerly legit and inactive profile was taken over by a false user).

    Anyway, biggest problems are: fakes, distance and so-so to poor matching issues, and it also has a strange way of showing again and again (I think) that you are "viewing" someone's profile, when you're not necessarily doing so. (You might be just scrolling and they keep coming up, or you might be viewing your OWN recorded views, and it shows the person that you're looking at them if they have looked at you before, and so on). It will cost you typically around 40 a month, realistically (39.94), if you buy the month package (go by the month, instead of multi-month package) + the thing where anyone can reply to you even if they're a non-member. You Must cancel your subscription or it will auto renew. After you cancel it, it won't. Is it worth a try? For a month or two maybe, but if nothing comes of it after 6 or 8 weeks I'd cut my losses.

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    Customer ServiceStaff

    Reviewed Nov. 26, 2019

    They tell me ladies are (1) Viewing my profile, 2 ladies who I got repeated notifications about denied it when I asked them. (2) Want to chat, but when I message them I get no reply. I have the upgrade that allows anyone to reply to me. (3) Want to meet me, but they don't reply in chat either.

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    Customer ServiceSales & MarketingStaff

    Reviewed Nov. 23, 2019

    Tried Zoosk as a free member. Found 3 lady profiles using precise age and distance criteria that I would like to contact. Interested in meeting each of them so I joined. Once I joined I used precisely the same criteria to search. Not one of them showed up. Did this a dozen times or so - still not one of the three showed up. Now began to suspect this company is a scam.

    Had a buddy sign in as a free member. He and I checked with two computers, side by side. As a paid member, none of the three came up. As a free member, he had all three come up. We repeated this little exercise 6 times with EXACTLY the same criteria and at the same time. Every time, the same result happened - I found none of the three and he found all three each and every time. CON JOB BY ZOOSK.

    Wow, did I get taken in so I called asking for any plausible reason for this happening. The lady tried her best but could not explain much of anything. Essentially, she just tried to pull excuses out of the air. She said she would give it to member feedback but told me I would not be contacted for follow up. Obviously Zoosk themselves are 'salting' the mine (adding in attractive members to bring in sales - a con job to take your money) to make it look like they have a few very attractive paid members along with those who are real people.

    Hope a few lawyers read this post and mount a class action against them as I will be the first to join. Bad enough to be searching for someone without having CON artists take you to the cleaners. Do not get taken in by Zoosk and its scams. Bad experience and if you don't believe what I say here, try it out for yourself. THEN DEMAND YOUR MONEY BACK ALONG WITH TREBLE PUNITIVE DAMAGES AS AT BEST, THEY ARE CON ARTISTS.

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    Staff

    Reviewed Nov. 22, 2019

    I was very hesitant in doing a dating site as I had a horrible experience a year earlier with another site that rhymes with Hatch. I found the quality of men to be better than other sites but did have my share of weirdos. I met my husband the day after i joined and he joined the day prior to me joining. So, we met each other right away; that was October 2017. We were married 2 months ago. He is the best thing that has EVER happened to me (aside from my grandsons).

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 21, 2019

    Zoosk!! I’m the founder of a website similar to ConsumerAffairs.com. An online publication, information-rich resource organization, which assists victims, helps prevent financial crimes, protects consumers, and the public from fraud, manipulation, and abusive practices. With my experience for recognizing less than authentic individuals, companies, websites etc. who often pose as someone or something you’re interested in or may be interested in. I recently signed up with a paid account with Zoosk. I contacted Zoosk shortly after joining and notified them of the two scammers and a third possible one that I experienced within the first day of joining. They were removed from my view although I’m not sure if they closed their accounts. I did give them reliable evidence.

    In my experience these posers always asked for my number and they respond by giving a "text subscriber number" refusing to give their cell number. A 'text subscriber number" is most often used by scammers to avoid identification. Be assured I asked questions that would identify if they’re authentic or not. Their answers and avoiding answers clearly exposed them. Additionally, their answers were classic scammer stories. There is a tactful strategy. On and off I visited Zoosk.com to casually browse the profiles on Zoosk and I noticed it was flooded with profiles that are highly questionable. Today I experienced another likely fake profile who realized I was on to them and stopped our chat midstream. Stay away from Zoosk and DO NOT give any personal information until you cautiously investigate who you’re corresponding with on the other end.

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    Sales & Marketing

    Reviewed Nov. 21, 2019

    I was on Zoosk for 3 days. I was inundated with scam requests and decided it wasn't worth it. I unsubscribed and deleted my account. They charged me the following month and didn't delete my account. Not worth it!

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    Reviewed Nov. 18, 2019

    Is it perhaps because Zoosk doesn't maintain its user database, or because they don't act upon Reported users? Whatever the reason, this Dating App/Site is absolutely loaded with fake profiles and scammers. Steer clear of this one, the single advice you need.

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    Sales & MarketingStaff

    Reviewed Nov. 13, 2019

    I signed up for 3 months, basically because this was the only way to participate. They ask for your preferences which were rather broad, but definitely include age and appearance. Zoosk couldn't even keep those parameters straight. I would get contacts from people far out of the age range. In addition, there is a blocking feature that is completely useless. The blocked people returned to my preferences time and time again. I was warned that women get bombarded by men on these sights, but I still was surprised at how uncomfortable I felt. (See above.) I cancelled after 2 days. Unfortunately, there is no grace period, so when you sign up you are stuck with the bill for a minimum of three months. It may not officially be a scam, but it feels pretty scammy. I would not recommend Zoosk to women.

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    Customer Service

    Reviewed Nov. 13, 2019

    I have been on Zoosk for several months. I’ve reached my breaking point. Most of the men are out of my distance and age range and I have blocked about 500. Now when I block them they keep appearing every day. I called Zoosk and they sss AS us. I reached my blocking limit so I went in and unblocked a large amount. It didn’t work. The same guys show up every day. I’m done. Worst website to meet men.

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    Customer ServiceSales & Marketing

    Reviewed Nov. 11, 2019

    I paid for 3 month subscription, but could not email, respond to messaging or view anyone, because I did not uploaded a photo. Totally ridiculous also, I received messages from a paid subscriber, there was a note that said Respond for free, but I could not, again because I did not upload a photo. Why is Zoosk blocking response to members who corresponded with another member who do not have a photo. Was the message a scam. I cancelled my subscription immediately, I will not allow Zoosk to control me in their scam.

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    Staff

    Reviewed Nov. 9, 2019

    I took out a 3 month subscription and after two turned off auto renew. They cancelled my last month but didn't refund any money. This is a total rip off. I complained to Apple who were no help at all even though they are the agent.

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    Customer ServiceStaff

    Reviewed Nov. 9, 2019

    Zoosk is like pretty much most sites, full of fake profiles and fake BS and matchmaking by the site itself. Examples... I got a message from someone supposedly wanting to meet. I replied and got a reply from a Bot. I am Eric and the Bots algorithm sent me back a message saying that she was Eric and liked my profile.

    Massive fail, akin to finding out Milli Vanilli was lip syncing.

    I have had several messages saying that different members wanted to chat. When I replied saying I got a message saying that and was it true that they wanted to chat, there was never a reply. Fake Fake Fake and full of site bait. You can click for hours on the Carousel function and never run out of profiles. It's also full of glam girls who are divorced with failed marriages and kids, which is fine, but they want the fine life as they claim to be, Sexy, classy, etc and it shows in their profile names. Don't waste your time looking for a true connection with an altruistic person here.

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    Reviewed Nov. 5, 2019

    In a word, Zoosk sucks. They constantly sent me profiles that were outside of the parameters I set. That is, they sent profiles that were older and younger than my age ranges; profiles that lived further than my distance parameter; profiles that were not at all in line with the physical traits I was interested in. A total waste of time and money.

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    Sales & Marketing

    Reviewed Oct. 23, 2019

    If you're seriously looking for someone “Run Forest Run” from this dating site! Every negative thing previously written is true; how the government hadn’t shut this site down is a mystery? I compare it with a Nigerian scam from the “Barrister“ wanting money?

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    Sales & Marketing

    Reviewed Oct. 19, 2019

    Maybe I didn't read all the fine print but a few things you should know before wasting your money and time. 1) You can only communicate with paid members. 2) You will receive notifications that someone is interested in you and they have their cell number written on the picture. This is obviously a scam but Zoosk is totally involved in this scam. They monitor every pic and text written on your profile but they allow this to happen. 3)The number of paid member to non-member is like 1 out of 4 in my area. 4) Their search capability does not work as you have set in your settings. When searching, you get people outside your radius and age group. This wastes more of your time. 5) You cannot always see a paid member's distance until after you match. She may be 100-miles away; therefore, you end up cancelling the connection. Good luck but I would not recommend this site.

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    Reviewed Oct. 19, 2019

    You can only view people you're interested in for free on Zoosk, but you cannot message them, receive messages from anyone, chat, or ANYTHING else....unless you pay. That's the catch.... Zoosk claims to be free, and to one extent it is, just expect to pay to actually meet someone.

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    Customer ServiceStaff

    Reviewed Oct. 17, 2019

    Was a complete waste of money. It's constant offers to 'upgrade' for more money. I get emails saying I have 'messages' but when I go to the site, there are none. There are messages saying specific people 'want to meet you' but going there, none. The few messages I've gotten, I've responded to with no reply which makes me think they are not going through. I've tried to contact the company but just go round in circles.

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    Reviewed Oct. 17, 2019

    After two paid rounds on this site I find it very sad to continually receive notifications that a member(s) is interested, or has sent a messages, only to go to the site to see the mailbox sits empty and can not find the said person(s)... Very sad!!!

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    Sales & MarketingStaff

    Reviewed Oct. 17, 2019

    I have found that most of the persons here have fake profiles and Zoosk says they're interested in you but you find the same profile in different locations and different ages; why would they do that? I also suspect like the other user mentioned that there are many scammers hiding behind women's photos and asking eventually for money to complete their scam. It is also very hard to review profiles without committing some payment to keep the computer generated lies to continue with small chance that you will really meet genuine women that look halfway decent.

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    Customer ServiceStaff

    Reviewed Oct. 16, 2019

    The first 3 men that contacted me were not real people. They were scammers. After 2 emails there is a pattern. Their spelling is poor and they ask for your email address immediately. All three had telephone area code 437, coincidence? I don't think so.

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    Customer Service

    Reviewed Oct. 15, 2019

    Before 24 hours after I join I wanted to cancel as I had purchase their tokens along with membership. I have emailed them 3 times and no response at all. They just ignore my request. If need be I do have copies of all correspondence. Even if there was a no-refund policy they should have at least notified of that.

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    Customer Service

    Reviewed Oct. 14, 2019

    First, they didn't tell you that you have to pay to see messages people send you until the messages are sent and you are notified of those messages. Then I had two people claim to be strippers who could only get the time off from work to see me if I made an account on a paid site and "liked" their profiles. Then I had several people start talking to me, then suddenly say that they could only keep talking to me if I sent a $100 (or even $200!) gift card to them to "pay the phone bill." I half expect someone there to say "I'm a Nigerian Princess...." Am looking elsewhere now.

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    Reviewed Oct. 13, 2019

    Zoosk, like many other sites, is loaded with fake profiles. DO NOT GIVE THEM MONEY. You may as well set your cash on fire. You will never get any value from this site. Total rip off. Try Plenty of Fish.

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    Staff

    Reviewed Oct. 10, 2019

    Conversations and dates I've had with men on Zoosk were very good to excellent matches for me. I felt safe with my dates and they were respectful of my boundaries. Being my favorite, this dating site is no different than the rest in that we have to be very careful about who and how much we choose to trust and who we choose to date. An FBI agent told me that many of the profiles seen on dating apps are not who they appear to be. Both men and women alike have been known to use stock photos or will steal a picture from someone else in order to hide their true identity so their spouses or significant other doesn't find out they're being cheated on.

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    Customer ServiceStaff

    Reviewed Oct. 9, 2019

    I site was ok. What I did not like was I set the parameters of meeting people within 20 miles of where I lived but I kept being matched up from people all over including out of state. I did like that there were a lot of people on the site and you could easily block the ones you didn't want to hear from.

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    Reviewed Oct. 6, 2019

    After using other dating sites I decided to try Zoosk. This site had more and better matches. I met my boyfriend on Zoosk and we’ve been together over a year now. They got the match right. I would recommend Zoosk over all the other sites out there.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2019

    Site is horrible. If you like someone and do not have an acct, you get a message from that person. This is how they get you to commit. After, you find out the message is CPU generated. When you reach back out to the person, they either do not respond or tell you they did not contact you.

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    Ease of Use

    Reviewed Oct. 4, 2019

    Essentially I signed up and 48 hours later I found the love of my life, literally. Were married since 2011! In any case, the site was well designed and very easy to use. It was not filled with fake profiles unlike the competition. I recommended it when asked for dating sites suggestion.

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    Customer ServiceStaff

    Reviewed Oct. 3, 2019

    This was a frustrating and disappointing experience. I got "you are a match!" Notices from people that I had spoken to, and we agreed no match. Also hearts from the same people.. It can be embarrassing if you don’t remember who you have spoken to, and I don’t believe that messages you receive are from the actual members, but bot generated. CS does not reply to emails. They allow a lot of gross things to be in bios, such as request to have a woman clean shaven ‘down there’ so 'no choking hazards’ gross!

    A man called Morning Wood is allowed, one man used a pic taken in front of a urinal and toilet- classy, and one guy used a gorgeous primary pic that was probably from high school, yet thankfully included more recent pics of a bloated, obese old man. One time stamp was 2007, another included his name plate on his desk with full names, so much for privacy. Yet the site removed my pic of a waterfall in my jacuzzi, as it violates their ‘standards’. The one good thing I can say is that I was able to get full refunds, one for an upgrade I had not approved, by phoning their toll free number and being very polite but firm. The employee went out of his way to get me a full refund, after initially offering only a partial. So that took some of the burn off. Zoosk is a huge time waster!

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    Reviewed Oct. 3, 2019

    Meet many types of women on this site. Some dates better than others. It is always good though to purchase a background check program also to complement a dating site app. Been with my current girlfriend for 1 1/2 years.

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    Staff

    Reviewed Oct. 2, 2019

    I thought Zoosk was pretty good. At the end of my trial (1 month), I started receiving fake messages/profiles. On the other hand, I was introduced to men over 50 which is nice for us older women. My smart picks weren't very good. I give them 4x's out of 5.

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    Customer ServicePrice

    Reviewed Oct. 1, 2019

    I found it virtually impossible to cancel my subscription, and when I finally thought I had done so, even though I never logged on afterwards, lo and behold, here's another charge from them. I have sent an email to their customer "service," but I am sure I will get a canned response blaming me for their policies. I'm not saying cancellation is easy to find in other apps, but at least with Match and Bumble, when you find the cancel option you're at least certain you did it properly. These folks make you think you did it right and then charge you again. Hucksters. I saw a lot of scammers on the site as well, as they are not difficult to spot.

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    Staff

    Reviewed Sept. 30, 2019

    Would get fake messages. The same people over and over. For the last few weeks it is the same three names. Waste of time and money. I would suggest not wasting your money. They would say a person viewed you 28 min ago and I knew they had not as I had ready talked to them and no match.

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    Staff

    Reviewed Sept. 29, 2019

    Zoosk is a decent site. Most profiles seem legit and people seem sincere in their quest of finding a potential partner. I don’t like their settings of showing when you are online or how they make it appear people keep “viewing” you over and over again. When I delete a view, it makes it appear that I’m “viewing” someone that I’m trying to delete and it just becomes an time-wasted cycle. The only real way to prevent this is to block someone.

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    Staff

    Reviewed Sept. 28, 2019

    They match you with people hundreds of miles away. Keep suggesting people you have already rejected. Not as bad as POF but does have some scammers. Lots of inactive accounts. Cancelled after 4 weeks. No responses to messages from matches. The quality of men are not the best. What I hated most was the constant messages that someone viewed you when they didn’t or if your pictured shoes on the carousel they consider that a view.

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    Online & AppStaff

    Reviewed Sept. 27, 2019

    If you're thinking of investing money in Zoosk...don't. The site is basically a well-designed set of algorithms created to make you want to give them money. For the first few days you will have lots of fun on the site, but it all goes downhill. Once they have your money, whatever employees/AIs they have (I think it's both) sending you encouraging messages move on to the next mark. If you're feeling low and feel like you have nothing to lose, at least do yourself a favor and sign up for the shortest possible commitment. I ended up cancelling my subscription early--at a monetary loss--and I immediately felt better after I did.

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    Reviewed Sept. 27, 2019

    I have met 2 Long term relationships (women) on Zoosk site. 1 lived on the Jersey shore 1 year 3 months. The other who I am seeing now for almost 1 year lives in Waterbury Ct. I lived with them both. I also had very good luck with just casual dating on this site. I'm very happy with zoosk. I'm 62 retired (male). New Jersey was 67 and a retired school teacher. My current girl is 55 and is a LPN.

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    Reviewed Sept. 26, 2019

    It was a good reference for seeing who may be available and fit. I met the woman of my dreams and we have been married now for 2 years after 1 year of dating. We are madly in love and thank God for bringing the two of us together.

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    Staff

    Reviewed Sept. 25, 2019

    Not a bad site but many profiles on here no longer exist. Despite reporting scammers to zoosk they still keep appearing and don't get removed by Zoosk. You also get likes from people who haven't liked you. Again it's Zoosk doing their own thing. That can be so embarrassing. I would suggest trying another dating site first.

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    Reviewed Sept. 25, 2019

    I would like to have better service for what I’m looking for. I really think that they could do a better job by learning more about what I would like to have on a date. I’m a well educated man who would like to go out on a date with a woman who would like to meet in a place that would be comfortable with both of us.

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    Reviewed Sept. 17, 2019

    I've only been on that site for one week. What took place isn't important to anyone except me. You have to pay more to go invisible while you looking on top of what you already paid. You also have to pay more for other things. I read that you can opt-out in 15 days, I'm hoping this information is correct. I don't recommend this site to anyone based on what I experienced in one week's time. Many men even older are just looking for hookups.

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    Customer ServiceStaff

    Reviewed Sept. 17, 2019

    The site tends to send out a lot of fake notifications. I will get notifications that a member wants to chat so I will start a conversation. Most of the times I don't get a response. On a couple of occasions, the female has thanked me but indicated they were not interested. When I mention that they have indicated they want to chat, they tell me they never did. Makes for an awkward situation. I don't trust the site. Also, some features like Carousel are totally useless because it forces you to like/dislike based on one picture.

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    Staff

    Reviewed Sept. 17, 2019

    After several attempts with Zoosk...and much money later, I realized they are a rip off in the biggest way. Just today someone "wants to meet me"....if he's even real, he doesn't show up as having even viewed my account. Too many planted/fake people. This may be one of the fastest growing sites, but I bet it's also the most disappointing.

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    Customer Service

    Reviewed Sept. 16, 2019

    Don't know if anybody's reading your messages. Seems like computer generated. Matches never get a response no matter how many messages you send out. Seems completely bogus. Same matches over and over even when you delete the subject. Have not gotten one message back after dozens of tries.

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    Sales & MarketingOnline & App

    Reviewed Sept. 12, 2019

    Well I didnt do my homework. The site is annoyingly hard to navigate, deceptive (I bought "coins" thinking it was needed) and prostitutes use it by writing their phone number on a picture. Most "women", if they are real only send a heart which means nada. I feel like an idiot because I should know better. Nothing worse than scamming men who pay good money to join and to see how poor and deceptive it is.

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    Sales & MarketingOnline & App

    Reviewed Sept. 11, 2019

    Zoosk is a joke and a scam. Very few actual members. The site has like 85% dead profiles. What I mean by that is 85% of the profiles are from people no longer on the site in yrs most likely. First, you pay a heavy subscription fee... Then they bang you for another 10$ a month so the people who didn't pay can talk with you. But don't count on that unless you like long-distance relationships. The site is a total rip off. Save your money and don't join. Use the other dating sites available. Some of them work very well. If for some reason you don't take my advice, good luck to you but I told you so.

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    Staff

    Reviewed Sept. 11, 2019

    I would say that this site is a joke, except that it’s not funny. Save your time and money. The majority of the profiles are fake, populated with stolen identities whose sole purpose is to convince you that they are in love with you, but will only go out with you if you delete your profile. But hey!!...they will do it for you! All they need is your email address and password. No worries though, because “your infos are safe with me”. Ri-ight...

    Their matches are incomprehensible. I’m a retired businessman with an advanced degree. I’m not really interested in a 45 y.o that “attended” high school, lives on the other side of the state, has kids at home, smokes regularly, and is covered in tats. Go stand on a street corner shilling for Little Caesars pizza...you’ll meet a better class of people. What a waste of time, money and emotional energy.

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    Customer ServicePrice

    Reviewed Sept. 9, 2019

    Zoosk IS THE WORSE dating site I have ever used. Their platform is useless, complicated to navigate. Most users use it as a hook-up site. And worse of all, they constantly censor you even when you follow the guidelines to the T! The managers were rude, offensive and unclear. When contacted by phone to ask for explanation on censorship their tone was dry, rude, and non-resolving. I'd say to potential users: AVOID ZOOSK at all costs! It is a costly and useless site.

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    Reviewed Sept. 6, 2019

    I paid for one month to check it out and that was enough for me. Then a month after I had canceled I start to get all of these notices that I have messages on my Zoosk account. I checked my credit card account and Zoosk had not charged me again so I thought it was weird. I had to log back into my "canceled" account and deactivate it to stop the madness. It was disturbing and I felt I had no control over my information.

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    Sales & Marketing

    Reviewed Sept. 6, 2019

    I met my second wife on Zoosk in 2009. Now this site is a scam. Don't get sucked into putting out a lot of money. Fake news? This is fake dating. Too many fake profiles, messages, and wasting time on talking to some fake person.

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    Customer ServiceStaff

    Reviewed Sept. 3, 2019

    I was totally scammed by a Richard **, who contacted me on Zoosk and told me to go to WhatsApp to chat. Said everyone uses it and he never texts via phone. He ended up getting $5K from me and I foolishly mailed 2 iPhones to a: Melvin **. I have no idea if this is his friend. He said he was from Germany and out of the states and his uncle was ill. No parents as they are deceased and an only child. We chatted awhile on WhatsApp with the phone number of **. Not sure if this ** is on any other dating sites but please beware. He also said he lived in Newport, RI which was also false.

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    Customer ServiceStaff

    Reviewed Sept. 1, 2019

    So I met a guy on Zoosk. We date for two months and call it off. Both of us are now back on the site. So I’ve noticed that he keeps viewing me daily sometimes multiple times a day. I’m getting freak that maybe he is a stalker. So today after two weeks he messages ME asking why I am viewing him constantly! ME!!! I have taken extra special attention to not viewing him back!! Yet Zoosk is doing something shady behind both our back making us think the other person is viewing us. What is the explanation for this. Here I am worried about a stalker when I’m just trying to peacefully use a dating site! Instead of that I’m literally getting screwed by Zoosk. Thanks for that Zoosk! I’ll never be on here again! Not is all as it seems on here. Super disappointed.

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    Customer Service

    Reviewed Aug. 31, 2019

    Most dating sites suck, but Zoosk is the worst. I can echo what everyone else has said on here. Before I became a paid member and just had a free profile, I would get emails all the time about so and so likes me and I had messages piling up. Now, if you're a guy (and you know how much harder online dating is for men than women), that's music to your ears. I thought, "Gee, I better get on there already and start making dates." Also, as I was deciding whether to subscribe or not, the SAME chick kept checking out my profile over and over. I really wanted to talk to her, so I took the plunge.

    Immediately messaged her. No response. Messaged her again. No response. Also, those messages that had piled up were just "smiles" or "hearts." Most of them lived too far away. I have sent out messages to 40 women and gotten 0 replies. Many of whom have supposedly viewed my profile multiple times. I don't think most of the women are members. They want you to pay extra so anyone can respond regardless of membership. Do yourself a favor, stick with the free sites. You will never get what you pay for on Zoosk.

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    Customer Service

    Reviewed Aug. 30, 2019

    So Zoosk is a place to come together and have someone take your money. It's a complete and utter joke, all they focus on is how they can squeeze more money from you, you can even click the option to not renew, and they will just renew you anyway, then if you cancel they give you the runaround, you can even call anyone to resolve the issue. You are left with just a slow email process which they don't get back to you, but be sure you will get emails left, and right about spending more money. Complete waste of time. If you like burning money this is the website for you. You won't build any connection because Zoosk just wants your money. They connect with your wallet and that's it, complete waste of time. I wish I never got on this website, I will continue to write reviews for this because people have to know not to get involved with this website. Try something else. Don't waste your time.

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    Customer ServiceSales & Marketing

    Reviewed Aug. 27, 2019

    I signed up for an account. Immediately, I get "so called" messages that someone is interested in me. Every day I get one or two. Finally, after a month, I have about 30+ messages, and so I pay for membership. All the messages were computer driven auto responses. No one actually wanted to meet or chat. I paid for three months for absolutely nothing. What a scam. Stay away. Stay FAR away.

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    Sales & MarketingPriceStaff

    Reviewed Aug. 25, 2019

    Don't even click on it! I wasted a few hundred dollars off and on over two years. While there are some real profiles, very few of them are actually active. Here are my biggest gripes about Zoosk: 1. Matching criteria, age and distance are meaningless. Zoosk ignores data points and bombards you with profiles of potential matches 100+ miles away, always older than you, often outside your other key filters. 2. Robo views or likes. Once your account is up and running, you'll get pinged constantly by the same people "viewing" your profile over and over and over again. You'll think they're obsessed with you but never message you. That's because they're NOT there at all! These may be ghost profiles Zoosk kept from people who previously subscribed and in some cases, a real person may have swiped your photos for a tenth of a second, and pinged Zoosk, which then auto tags you and creates a phony "like" or "connection".

    3. Spammy, fake, ** and scam profiles run amok on Zoosk and Zoosk is complicit at best in not enforcing reported fake profiles. If you are a man in your 40s or 50s and you're "pinged" by a hot looking woman in her 30s, chances are it's either a scam artist from Ghana, or an Eastern European cam girl looking to rip off credit card numbers. 3. Zoosk shakes you down and nickel dimes you to death. It's almost like being strong armed on a street, being taken by your ankles and having your head smacked against a sidewalk until every last nickel and dime bounces out of your pockets. Zoosk has layer after layer of ala carte "extra" charges that pop up AFTER you're charged for your subscription. Ten bucks per month to guarantee she can read and reply to your message. Coins purchased for ten to $180 ! To send "gifts", cute little icons to hope you get noticed.

    You're probably sending the "gift" to a Zoosk created false or old profile of a woman who USED to be on Zoosk ten years ago, or Zoosk purchased the pictures and data from other scammy dating sites. 4. Almost all of the female profiles show pictures that are obviously ten, fifteen or twenty years old evident by the backgrounds, clothing styles, and vehicles from the selfies women take, in their 2002 Nissan, with turtle shell sunglasses covering two thirds of their faces.

    This face hiding is there for two reasons: A. They're ALWAYS older than their listed age, and I don't mean by a year or two; it's more like...a DECADE or two! And B. when you finally do connect with a real woman, who lives within a 20 mile radius of you, she's ALWAYS a PLAYER who is married, with kids at home, and is scouting around for free drinks, a sugar daddy, a hook-up while hubby is out shuttling around the kids to baseball, soccer and hope they don't show up at the same restaurant she told you to meet her at (happened to me!) after she told you she was "divorced". Seriously, you're better off making small talk with seemingly single women in the produce aisle about the price of broccoli, going to a church social, or taking an adult Ed class like cooking. Save your money. Save your time. Save your sanity. Don't get "Zoosked"!

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    Staff

    Reviewed Aug. 24, 2019

    I have been on this site on and off for a few years. I have only met two semi-legitimate people on here that I dated for some time. I say semi-legitimate because while most of their profiles were accurate, they both lied about their age and exaggerated and/or their profiles were inaccurate about other items. And, they were "hooked" on the site. Could not stop looking.

    In the last month, I have been approached by many men. Some that I might have been interested in turned out to be scammers, yes, there is a way to determine this. Too bad Zoosk does not do so for their clients!! And 50% of the men who have contacted me claim they are widowed. My sympathies to those where this was actually the case. But 50%... not a plausible percentage! Yesterday I WAS approached by a handsome, interesting man from Newport. Oh yes, until he messed up and told me he was from Seattle. A liar is a liar, is a liar. Not a good way to start. And yet my profile is honest. 100% I give up! You should too... before you start. A huge waste of time. Will not be renewing.

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    Staff

    Reviewed Aug. 23, 2019

    I agree with the other reviews that Zoosk has a lot of fake profiles and low quality matches. Many of people contacting me had nothing to really say. Others seemed real but were too far away, smokers (which I said I did not want), or some other mismatch. Bring back the good old days of people getting introduced by friends and people actually putting themselves out there to approach people in person when interested!

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    Customer Service

    Reviewed Aug. 22, 2019

    I signed up for a month. After having put in the requisite search time, and opening with an individual greeting, I received a total of only 8 responses...and three of those were hurtful and rude. You are better off trying to find someone at the grocery store.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2019

    Signed on approximately 1 1/2 months. Are shown profiles of all women when I asked to receive profiles of a limited group. When I get a notification that says “she wants to meet you” and send a response, I never hear anything from the person. If I mention in a response to a person that I doubt the authenticity of Zoosk; that person disappears from my connections. I do not care if they are are BBB accredited. They, as well as all other online dating should be investigated. I would like to get into their organization as a spy to see how they manipulate people. They send me emails with pictures of women whom they claim like me and ask if I like her. The picture is of a woman with an out of state phone number written in red ink across her face. ZERO stars! Should be condemned!