Zoosk Reviews
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About Zoosk
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Zoosk offers an online dating platform that utilizes behavioral matchmaking technology. Users are paired based on their activity and preferences. Established in 2007, Zoosk also integrates social networking elements and a mobile-friendly design.
- User-friendly interface
- Quality matches for paid users
- Positive success stories
- High subscription costs
- Presence of fake profiles
- Poor customer support
Zoosk Reviews
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Reviewed June 13, 2016
It has become quite clear that Zoosk is generating "views" and "interest" notifications that aren't real. I even had one woman ask me if I was "stalking" her when in fact, I had viewed her profile only once, months previously. When I write a message to someone I am interested in, Zoosk notifies me that they have read my message, the subject of my interest keeps viewing my profile daily. When I follow up, some have reported that they ignored my message and have viewed my profile only once or twice and weren't interested in me. Suddenly their views become rare or stopped. Furthermore, and most egregiously, Zoosk lures you into a subscription offer of mid-$30's for three months. When the subscription is requested, it suddenly, magically, becomes mid-$50's. On top of that, the user is saddled with auto-pay at the end of the subscription period, that there is no option to refuse.
Reviewed June 12, 2016
I only joined this site as it was claimed to be "one of the best" online dating sites. If anything, it is far from it. The only thing free is creating a profile. To message or really interact with anyone, you have to be paid member. The only "free messages" are responding to messages if they came from a paid member. But when I tried to respond to so-called "free messages" I was asked to become a paid member to respond. Yes, I am more than aware that charging people is how they make money to run the site, pay employees, etc. but I refuse to dish out money to anyone if I'm not sure If I'm going to get responses especially if the prices are expensive. Offering a free trial upon sign up would be appropriate in this case. If not being able to communicate isn't bad enough, you can't delete your profile without hassle!
As stated on their website, profiles can only be deactivated or deleted through computer use, not through their app (pointless right?) or mobile use. If you do not have access to a computer, you need to email the company (and wait...) for a response about deleting your account. It really shouldn't be this troublesome. I expect much more from a company that is supposed to be highly regarded.
Reviewed June 9, 2016
It is with great embarrassment that I even have to report on this site. However, the bottom line it is fraudulent. It is part match and part "game" and I mean game like you were rolling dice with money at a Casino. And Zoosk takes your money because they have your credit card. Shut them down.
Reviewed June 4, 2016
I had a membership for a year, THOUGHT I cancelled online and just found out they've continued billing me for another year even though "Zoosk" doesn't come up as a merchant on my statements. Clever. Also, unlike Netflix or other vendors, when your credit card expires they automatically get your new CC # and continue billing. Buyer beware. When canceling, call (don't do it online) AND make sure you get an email confirmation or even better, don't sign up for their service in the first place!
Reviewed June 2, 2016
I just received an alert that Zoosk sold my information online to a black market! It had my email address...etc. I signed up but never used the website, now I know why. You double dip on people? Take their money to be on your site, and then make money off of their information?! Buyer beware when you use this site!
Reviewed May 24, 2016
I signed up for one month, a few days later I cancelled the account and removed the App. 2 months later. I just realised they are still taking money off my credit card. IN fact they seem to be using clever software that takes the exact balance of your credit card - taking the balance to zero yesterday. I emailed them via their site and got a standardised reply on how to cancel account - which was done 2 months ago. These criminals are simply stealing money. Total fraud. Welcome to the New World Order of online finance and mobile devices.
Reviewed May 23, 2016
I just wanted to subscribe for one month and gave them my debit card. Instead of $29 they charged me $54 without my permission for activation fee. I sent a letter of protest and they promised to refund the $24 plus. But now it is just more than 23 days and am waiting for refund. And they have a coin policy too! It's funny and just want to get more money. I absolutely am dissatisfied and so sorry for companies just to seek their own profit.
Reviewed May 21, 2016
Second review in as many days, 'cause I keep finding out more awful stuff! Because the site sucks and the customer service is worse, I cancelled my subscription. Then I added something to my profile about it being nicer if men answered emails (even with a "no thank you"), and the Zoosk crew edited my profile! I got so pissed that I deleted all my personal info - but my page is still active until my subscription runs out - but it now won't let me see any messages because I don't have enough personal info posted! What? Who are they to decide? They already have my money! These guys SUCK SUCK SUCK!
Reviewed April 30, 2016
This is the worst dating site out there. First they charge you more than any other site and then want to connect you with Facebook and Twitter. Then if you want your profile to be shown more you have to buy coins. It is a total rip off. I wish I could get out of it.
Reviewed April 22, 2016
After reading several or the negative reviews, I should of heeded what these people were saying. One of the reviews however, goes on to explain how wonderful things really are with the site, and if you like enough people you will get free coins and blah, blah, blah. My experience, even with decent pictures, a low key profile with a bit of humor tossed in resulted in only (1) reply to messages I sent to what was supposedly a select group of women (115+ had viewed me) of about 20 that appeared to have very similar interests.
The site was constantly trying to get me to purchase coins (none of which were offered as free in the good review at any time), and requesting an additional upgrade fee of $9.99 more to month to ensure anyone could message me back. Seems like this should have been spelled out upfront before I signed up. After, what I considered two weeks of diligently wasted time on the site, I closed my account. I do not recommend the site to anyone seriously looking to meet someone for dating.
The only message response I received back, which by the way moves at a glacial pace -- not instant messaging by any means-- was from someone who could not even spell basic words. For all I know, it was some guy in India pretending to be the hot girl I was interested in. I would advise people reading these complaints to at least consider the number of bad to good right off before signing up. Happy hunting!
Reviewed April 18, 2016
One month is 29.99 but if you want to receive replies to your sent message it costs another 9.99 and if you want to unlock matches you need to purchase coins. There is also a 24.99 hidden one time activation fee on top of the 29.99. I felt scammed.
Reviewed April 17, 2016
Zoosk -- I have tried to remove my account several times and no success. Every time I think it has been removed, Zoosk reactivated for me. Zoosk also has me as online and viewing people when there is no way I can be. Computer generated profiles and their computer use of your own account.
Reviewed April 2, 2016
I elected not to renew my account and then starting receiving messages from individuals that lived in different states. The individuals had very similar stories about how they lost their family in a car accident and had not dated much since the death of their family. They all had the same occupation, same grammatical errors in the messages and the math usually wasn't correct. They would give their age at the time of the accident and the date. The age did not correlate to the information posted on Zoosk. Also, apparently the originator of the message didn't check the weather on the day of the accident. One referred to snow on 10/11/1996. The area that the accident took place had no snow for that month and unseasonably warm temperatures. Be CAREFUL!!!
Reviewed March 30, 2016
Whoever made this website must be laughing every time they see their bank statement. This site is a total ripoff and sham. If I knew how to take them to court I would, but they obviously have more money since they are ripping off vulnerable people. ** is only term I can think of to describe, most of the people aren't even real and those that are have to pay extra just to talk!
Reviewed March 24, 2016
There is not a single site besides Zoosk that provides instant live access to an actual person that will spend as much time as it takes to help you with anything you are having concerns about. Zoosk coins? Yeah, it is BS. But you can accumulate coins (40 per day) by viewing other members on "Carousel" and saying you "like" them. I have over 2500 coins accumulated and have never spent any money acquiring them. It is easy to find members without using "coins" by using the "search" feature and refining it by age, distance which are always shown in that members' photo. Non-paying members can't respond to any message you send them, let alone view that message. That does not mean they are "fake profiles".
If I don't get a reply, after trying several times I "block" that profile and move on. You can tell how real a profile is by how many of the tacky "virtual gifts" they have received. One photo showing, basic info, no effort in creating a profile, perfect match, ideal date, and no name except "a Zoosk member" is a strong indication they are just checking the site out as a "free member". But they are not "fake profiles"! I guess I am bragging here but I met in person over 63 women in the 7 months I have been on the site. And, this may shock some of you, they have all looked like the photos they had showing in their profile. Sure some of them lied about their age and body type, but that is expected on online dating.
Bottom line: Zoosk is soooo much better than Match, Christian Mingle, OK Cupid, Plenty of Fish and Our Time - combined!! Those sites are rife with scammers, virtual profiles created by the site and having very few members in your search parameters. Learn how to navigate the Zoosk site and be patient. This online dating BS is an actual job and requires a lot of effort to write your profile, get unique pictures posted so people remember you and above else be "off-the-wall" or "over-the-top". I'll post more tips on getting off a dating site, dealing with canceling your subscription and handling lewd or offensive comments. Stay tuned!!
Reviewed March 16, 2016
I have not met a REAL person on Zoosk. Amazing how someone wants to meet me the day before I am not renewing - only to find out they aren't a real person. When I checked out his photo found out he had five other names... Terrible!
Reviewed March 15, 2016
This site is full of scammers who use the site to target people's money. Be careful for extra friendly users that are looking to tap into your bank account and drain you dry. This site has several career criminals that target vulnerable rich people. If you pay for a subscription, you are a bigger target for these embezzling scammers. Use extreme caution on this site.
Reviewed March 1, 2016
This is a computer generated response site. All kinds of extra charges just to find out in the end you're not getting what you paid for. Loads of hidden fees. Almost impossible to cancel. I'm utterly disgusted that a dishonest lowlife money stealing scumbag company like this is allowed to stay in business. Read some more reviews on here. This is a company of lower than low people who care about nothing but getting more of your money.
Reviewed Feb. 25, 2016
I canceled my acct with them and deleted everything off the profile page and they put it back up. They would not even let me state that I was not a member. I have found that most of the profiles are fake and there are a lot of non-paid members on the site. Ripoff.
Reviewed Feb. 19, 2016
Total **. I hit at least 100 of them who showed online... none of them even said hi... all are fake.
Reviewed Feb. 11, 2016
They trigger (and admit it) fake messages to generate interest and they create fake profiles to lure in people. Think about the business model... they don't want you to leave. They just want you to feel like you are finding a match, but keep collecting a premium.
Reviewed Feb. 11, 2016
I signed up a free member just to check the site out. Just got a call today from another dating service and they told me that I had signed up with them. The only dating site I have ever even looked into was Zoosk so knew instantly that they were the ones who shared the info. I had to tell them I was married to get them to leave me alone. There doesn't seem to be a way to cancel on Zoosk so if I get more calls I will have to change my phone number and email account.
Reviewed Feb. 9, 2016
I signed up few days ago and yeah had to become a paid member to view and been bombarded with messages and wink but many of them fake and perverted old men - not my type at all. So finally after 4 days a very good looking man in military send me messages and gave me his phone to text so we been texting and I did fall hard for him until he asked me a strange request. He asked me to send a letter for him as his fiancee to the secretary and he provided me an email address. So I checked and his profile was on dating scam page already reported by a woman so that mean this guy is not the real person. Some African guy is using his photo to scam me. So I contacted Zoosk and asked if they verify this person's photo and guess what? They never replied to my question.
And then a perverted guy was sending very sexual messages so I blocked and reported him and again Zoosk did not contact me to assure me that they took him out and then I got message from an another guy and he has been emailing me so when I told him that I know about seeming so he stopped because he was not found in google or public record. So now I wanted to cancel my account and when I contacted Zoosk they said for me to cancel I have to go through the Apple iTunes since I paid through that system which I think **. They just don't want me to cancel. But I am going to try.
Reviewed Feb. 2, 2016
I joined this website as a paid member to meet people and after a month although I had had numerous matches according to them, I never received an answer to my messages. After investigation I discovered that most of the women on here are non-paying members and that they never receive my messages, so I am paying for a service that I don't receive.
When I called to cancel I got a call center staffed by people who speak broken English and insist that they help you even when you ask for a supervisor. After literally yelling at the person I finally got a supervisor and was told that I was getting what I paid for, that they were telling people I was interested in them but they could not answer unless they paid a lot of money. In addition they wanted me to pay more money to ensure that my messages were read. They don't provide the service they advertise and they are difficult (at best) to deal with. Total rip-off. The money would be better spent on prostitutes (not that I advocate that) – at least you would get some human contact.
Reviewed Jan. 24, 2016
Zoosk is probably the worst "dating" site I've ever tried, and I've tried many. From their "coin purchase" system to their lack of information on profiles, this is one site that takes and gives absolutely nothing in return. Probably the biggest scam is the coin system, as mentioned before. It's not enough to purchase a membership, but you also have to pay extra to view certain profiles?? Not even Match.com does that and they're known for shady practices. I've been on Zoosk for almost 2 months and have yet to actually receive a legit message or chat with another member. Bottom line, not only avoid Zoosk, but all paid dating sites. They're slowly becoming a thing of the past thanks to free dating sites where there's no obligation.
Reviewed Jan. 20, 2016
Please don't waste your money on this dating site. I am not going to ever pay without a free, at least 7 day, trial ever again. There are so many profile on there that are not active and you have no way of knowing who is and who is not active. I think they purposely make it hard to remove your account so it looks like they have more members than they do. At least after complaining they gave me most of my money back but a very expensive lesson, I need to come here before I buy anything ever again.
Reviewed Jan. 17, 2016
They have a ridiculous policy that if you want to take a break (deactivate), that when you come back, any time you left paid for, is still not past date, is gone. They just keep it and ask for more $$! No other personals site I used has such a take-n-keep policy. Bad business policy and not competitive.
Reviewed Jan. 16, 2016
They're a scam. The employees keep sending you the same wink of people who are no longer on the site. I never made contact with anyone. I sent 112 messages and every profile was closed the day before, everyone of them. They should be closed down. The only people I talk to were the employees, never one person.
Reviewed Jan. 11, 2016
Do not join this website. BUYER BEWARE!!! You will be robbed of your money. The photos are of the purchase, then the confirmation, then the closure of the account 15 mins later after purchase. SCAM SCAM SCAM. Don't do it!!!
Reviewed Jan. 1, 2016
Zoosk watches and listens to everything you do without your knowledge or permission. They call your workplace and threaten you on the job. Their site is so bad they try to steal your job right out from under you by making false and bogus calls to your employment. I have read the other complaints on this site which are bad, but boy that is the tip of the iceberg from the man running and owning Zoosk. I was a member for years, before I figured out all of what they are doing and they are just unemployed people out to get your money and when they don't, they harass you day and night. I agree this website should be shut down immediately.
Reviewed Dec. 26, 2015
Zoosk is a scam site. When you open an account there, after a few hours of a day they close the account and never refund you and if you try to contact them, they fail to respond. Be careful, very, very careful and I advise you look for another dating site and do not patronize Zoosk. I just created an account with Zoosk and the account was not closed but right after I paid for it, it got closed. Made it look like Zoosk was waiting for me to subscribe before the account would be closed so you can steal my money. But here's the funny joke. If I don't get a refund back in 1 hour, I will post all over the internet the scam you are running and watch and see how you will lose customers in the coming year. I will push this all over the internet and I will not stop until I see that Zoosk runs out of business and if you take this for a job and don't refund or reactivate my account, then you will see how serious I will get with making sure you run out of business.
Am giving you guy 1 hour to refund me back my money or virtually all sites I surf on the internet will carry the news of how fraudulent your dating site is. 1 hour and that's it. If you think this is a joke, then please do me the favour of not refunding me back my money in just 1 hour and we will see what happens. I have nothing to lose.
Reviewed Dec. 24, 2015
When sending a wink, Zoosk, not the member sends you a response. You then pay for a membership to read your email to find out they aren't interested nor did they send you a response. I've sent winks to members that weren't online and got the Zoosk response email immediately with the member never even being online. This is unethical! SCAM!
Reviewed Dec. 22, 2015
I joined Zoosk to meet people because I work with women all day and do not have much time at night or during the weekends to get to places and meet the opposite sex. Zoosk was a joke from the first day. 95% of the people on the site are NOT real. Many of the pictures are of men that used to be members have long moved on..
We are trying to contact ghosts. Zoosk reviews your pictures and what you put on your profile and deletes things as they see fit. I tried to post a picture which was decent (sweater and skirt) and they kept denying it, I did this several times. But yet, they allow ridiculous pictures of men with no shirt on.. That should never be seen by others. All in all, my experience with Zoosk has been less than 1 star, I will not be joining them again, and I wish I would have not wasted so much time and effort on this site.
Reviewed Dec. 19, 2015
I am not a "serial online dater". I understand computers well and I'm a 58-year-old-professor so I'm not an idiot... I have used Match.com, eHarmony, and OurTime. And they are truly very nice, easy to understand, intuitive, comprehensive websites with excellent, easy-to-follow instructions, FAQ's, and support service. Zoosk's website makes no sense. The instructions are nonexistent or not there, the FAQ's answer nothing, and the support is truly awful. I sent two questions asking how to add things to my profile, they sent me instructions for installing their app on my iPhone both times. Seriously? The guys were ok but honestly, not worth the hassle of this site...
Reviewed Dec. 15, 2015
The good looking girls you wink at are working for Zoosk.This is how it works. First, you see very attractive women, then you give them a wink. Then Zoosk sends you a computer generated message, but you have to pay for the service to read the message you think came from a nice looking lady or man. Please notice that a lady or man that is extremely attractive will lure you in to pay the fee. Then when you have spent your money, you don't see the attractive people anymore just the dogs. Scam! Scam! Scam!
Reviewed Dec. 11, 2015
The service claims that you can create a dating profile. However, you cannot edit the profile. If you only put in a few things you are stuck with that. The company provides no contact information or assistance. The site has elaborate systems designed to get the consumer to pay for more services but they have no interest in maintaining the site.
Reviewed Dec. 4, 2015
Several things happen, OH where to start. I will explain how Zoosk works first. First there is an inital payment to get on the site. Once you get in - there are "COINS" you have to have to access to talk to someone you have an interest in. When I joined you could get 40 free coins daily by playing their carousel evaluation of members. I recently had my coins built up to about 295 coins for not using any but playing the carousel member selection. Today I logged on and they had changed the daily "coins" maximum from 40 to 35. With my 295 coins gone, I saw someone I was very interested in and had played the carousel, and had 35 coins for the day. And it said it would cost me 30 coins to access the individual profile I was interested in, SO I clicked on the 30 coins to access the individual's profile and be able to send her a message. Now keep in mind my 295 coins were gone but I had 35 coins from playing the carousel that day.
Keep in mind I had 35 coins, and clicked on the woman's profile to use 30 coins, and a message came up saying I did not have enough coins to access the profile. When that happens, a message comes up to buy coins with your credit card. One of the options was 60 coins for 5.95 so I bought 60 coins for 5.95 and got sixty coins. I then went to the profile that I wanted to access and I clicked on the 30 coins to access the woman's profile. A message came up and said I did not have enough coins to access the woman's profile and send her a message. It said I only had 23 coins and not enough to access the woman's Profile and send her a message, when I had just purchased 60 coins.
Summary: You pay initially to become a member of Zoosk. After you become a member, you pays coins to send gifts of flowers, wine, bouquet, and gifts to use up your coins so you will need to purchase more coins. Two other issues. When you pay the 30 coins to access a profile and send a message, it is supposed to give you free access and open up communication between you and the person you are interested in. But that does not happen as when you send a message, you get a message that says it costs 35 coins to see if they respond. And my experience is that when I pays the 30 coins to open up communications to the individual you want to talk to, they do not send the messages immediately, so you wait for a response with a message window saying 35 coins to see if they responded. Many times I paid the 35 coins and get a message, they have not responded.
The point is that I do not recommend Zoosk no matter what is said how good they are, as I have not as yet connected with the individual I was interested, and got so angry purposed NOT to buy anymore coins. The sad part is that I missed an individual of which I was very interested in. I believe when you build up coins like I did up to 295 coins, they erase them after you have paid for them. When I have called Zoosk - They are on the West Coast and do not open up until 8:00 am pacific time, so if you are in another time zone you have to wait until they open at 8 am, two-hour difference for the central time zone. So one has to wait 2 hours before you can call them. I have called many times and their message box is full and you cannot even talk to them.
FOUR THUMBS DOWN FOR ZOOSK!!! BORROWED TWO FROM MY SON!!! I RECOMMEND TO GET A LEGITIMATE DATING SERVICE.
Reviewed Dec. 2, 2015
This is review of Zoosk. After getting one responses from anyone on the site, I finally connected with one person. We chatted on Zoosk which has the worse possible chat/email interface by the way. I finally got off that with her to text. I think my issue with Zoosk is that they encourage users to stay online and not to make it difficult to actually connect with somebody in person. Also the environment seems to create a very mistrusting scenario between people and a "try before you buy" attitude. There is no vetting process to remove fraudulent accounts and people just trolling for fresh meat. And with all the trolling men on the site, how can a woman know if you are a legit, mature man looking for an authentic, mature relationship. I think this site has actually made meeting a real person almost impossible.
Reviewed Dec. 2, 2015
I decided to try it. I got so many interests and winks so I would respond with nothing back. They would tell you someone viewed you like 5-6 times a day. You message them with no reply. Many messages I did get all said the same thing as the other guy. I demanded my money back and they told me no. I told them I was going to report them to the BBB and my money was returned. It's a fake site full of lid lies. I would never recommend this site to anyone.
Reviewed Nov. 20, 2015
I just joined. But from the moment I found out that I have no interactive relationship in choosing who I might be interested in, it went down hill from there. Zoosk is a computer chip, not a dating site. If I can't post a comment on my board, not withstanding you have to view my profile! There is no personal interaction on this site. I paid for the membership, why pay for looking at a profile. AND can't I PICK MY OWN DATES??? Can't I look for someone that I might decide to be interesting? I met some nice people, yes. But, I had no choice in looking on my own. Zoosk is just a profiling website!
Reviewed Nov. 10, 2015
After you've signed up for Zoosk you wonder whether Zoosk is really trying to find you a suitable mate. Why after you delete a woman does she keep reappearing OVER & OVER again? One would think Zoosk would be trying to make dating easier for you rather than pushing the same people whom you've deleted 15x's before in front of your screen. Do they think you won't remember, lol? Are some women paying more in order to harass you??? Is Zoosk receiving more money from some women to show their pics even though you've deleted the same person 15x's before. Zoosk may receive more money BUT I'M TIRED & FRUSTRATED of seeing the same very ugly women over & over again!!!
Reviewed Nov. 7, 2015
I agree with all the dissatisfied Zoosk customers. What more can I say. I couldn't believe it when they asked me to buy coins after they took my money for membership. "Anything you want, give me money." What a bogus, lying dating company that's making millions off gullible people who would just like to say hello to someone And not talk to an idiot screen. I'm just trying to cancel my membership and I just joined. Am I mad. Easy answer is yes. You can't get your money back from these idiots.
Reviewed Nov. 3, 2015
Zoosk stands for ZERO ON OLD Stupid KIDS. They make you feel like you have a chance. Total scam. You wink and they want to charge you coins. And they give you a automatic answer and ask for more and more coins and no response. I'm 59 yrs. old, never been married, never had kids. Own my house, make over 200,000.00 a year, have long curly hair, drive a 65000.00 car. But no response but automatic answer.
Reviewed Oct. 28, 2015
Zoosk.com is deceptive in their practices. They send you a message stating that an individual wants to communicate with you and has sent you a message. You cannot read messages or communicate with anyone on the site unless you buy one of their VERY expensive memberships and then YOU STILL CAN'T communicate with others unless THEY BUY A VERY EXPENSIVE membership ALSO. Talk about double dipping.
Reviewed Oct. 28, 2015
I have been on this site 12 months now and have always had problems messaging and receiving messages. After sending a number of messages and receiving no replies I just thought it was me as a person not attracting the right people. However I joined another site and found the same people on this other site. Sent messages and received replies, being told either they did not receive my messages on Zoosk or they sent replies which went unanswered!!! Messaging on Zoosk doesn't work. I have spent a lot of money on subscriptions on this Zoosk site and have been unable to do what the site was designed for, contact people to try and find a partner. This site is a total rip off. When I tried to complain you can basically only do it by email and they come back with absolute nonsense not relating to your complaint!! It is basically a scam site that just takes your money. Please do not join this site. You will get nothing from it.
Reviewed Oct. 26, 2015
This site is pretty good for meeting people. I have only run into a scam once. Most of the people you meet here are okay and I had one relationship that was really good and when we met, we both immediately liked each other. The person had actually asked me to marry him but he died quite suddenly. It lasted about six or seven months.
Reviewed Oct. 22, 2015
Tons of fraud listings. Did not find anyone that was honest or truthful. Will not use these again. Rather be alone than go thru finding one person that is honest and truthful.
Reviewed Oct. 18, 2015
I've been on Match.com, OKCupid and now Zoosk. There's no doubt that Zoosk is the best online dating site due to the total flexibility of the site. You don't have to answer a bunch of questions and you choose new matches for Zoosk to match you with. The process is both faster and more efficient than the other dating websites that I have been on. I'm very happy with Zoosk and would recommend the site highly. It's absolutely worth the money you spend.
Reviewed July 27, 2015
I joined Zoosk for $74.95. Compared to two other dating sites I am on, Chemistry.com and Plenty of Fish, Zoosk is more expensive for vastly fewer features. (1) While you can set matching parameters such as age range, distance, and smoking status, the matching algorithm ignores them. You are presented with people when do not meet those criteria. (2) After paying a hefty fee to join, when you use the feature called Carousel, if you want to see the profile of someone presented to you, you have to pay more. All you are presented with is age and picture.
Zoosk uses fake "coins" that you have to buy above and beyond your membership in order to actually see the person's profile (city/state, whether they smoke, etc.) They give you a few coins to start with but not enough to do anything. (3) They do not have an algorithm that LEARNS from who you are interested in or not interested in, in order to give you better matches. (4) There are a lot of fake profiles with no quality control. (5) Fully 10% of the profiles presented to me were the wrong gender.
(6) There is a "feature" called SmartPick which gives you one picture that is supposed to be a good match. Picture only, no info. You only have two choices: Send them a message or reject - still without seeing their profile. And then the screen says you cannot see your next "Smartpick" until 24 hours have elapsed. (7) There is no help available. The FAQs are cursory. I have cancelled after 2 days (I bought 4 months) because the site is really infuriating and not as advertised. This site is a frustrating waste of time designed to churn more fees but most importantly does not present any real matches.
Reviewed July 7, 2015
Zoosk is a dating site that you are led to believe that it has real clients that you are truly speaking to. In reality you are speaking to the same individual for all the different people you are led to believe are a variety of members. Every word that you type is screened and I assume analyzed by a person who follows your conversation to the end. They deliberately cut you off for no reason and refuse to refund your membership money with tax. CAN YOU TELL ZOOSK THAT THEY ARE SCAMMING the public. Thanks.
Reviewed May 23, 2015
I have reason to believe most matches on Zoosk do not exist. They charged me but I found out they were not charging the men. They make it difficult to terminate. Think twice before throwing money away on this fake site!
Reviewed March 13, 2015
I was scammed on this website. There is no pre-checking of users. They should be constantly monitoring users' chats when they're on the site.
Reviewed Jan. 22, 2015
Selection criteria for age range is limited and inflexible. Carousel doesn't allow ANY filtering. Wink? Send a Gift? Really? I get the same recommendations almost daily, none of which I like. Top 10 from my town, sent as a link to my email DOES NOT LIST TOP 10, and I get no response from Zoosk. I signed up for several months and DID NOT APPROVE recurring billing, but if I look, my card is at the ready to be charged a recurring charge for next cycle. This is NOT a good site at all. If I could rate it zero and if I could get my money back, I would. Steer clear.
Reviewed Sept. 3, 2014
If you travel around and wanted to use this site to find a date when in any particular city, don't use this one!! They don't let you change location search after you sign up and aren't very good at responding to customer service complaints. Oh, they tell you when you sign up that you can't change, if you read a full page of fine print legalese. And then, they will try to automatically charge you for the next useless month (and it's not cheap) unless you unsubscribe (also not clear when signing up).
Reviewed April 22, 2014
I was a member for ~ 1 yr. and rate their matching as neutral. When I was notified of others wanting to meet me via carousel, I got no reply and this happened x2. I am no longer a member but my picture and profile are still displayed as an active member. This has been going on for months. An attempt to reach them via email was meet w/ no reply. Maybe the contract mentions this practice (who reads the whole contract? ) but it's unfair by giving women false hopes of contact. Attempts to contact/answer a message have not been successful. I don't think this is right and I will not join Zoosk again for I question their integrity and validity of contacts.
Reviewed Nov. 17, 2012
I received an invitation from a familiar friend to view new photos from "Zoosk" which I had never heard of. In trying to get onto the site, I had to logon to my facebook account. After getting onto my facebbok account many questions were asked and I became suspicious and canceled the request. Suddenly the same viewing new photos message was sent to all my AOL contacts stored online without my knowledge!
I called Zoosk and they told me that once I logged onto the site, they would automatically send e-mails. I told the person to remove my profile from their site and he did remove my e-mail address and profile. However, after 4-5 days of gap, many of my friends starting to receive the same spam e-mails from Zoosk using my name, again.
Zoosk Company Information
- Company Name:
- Zoosk
- Website:
- www.zoosk.com
