Zoosk Reviews

I can’t my member back in Aug 2025. I logged in my bank account on Deck 5, 2025. I have charge from Zoosk again, a more review Zoosk has been billing my debit, call from Sept 2025 to now Dec. 2025. I send them a emails. They said they would refund my money in 10 days then. I received an email from Zoosk inform me someone viewed my profile. I deactivated my profile and removed my picture. I am very upset by this practice.

How frustrating is it? Let me count the ways. Women ‘like’ you but disappear when you respond. Get someone to talk with you and make a date? Forget it. I’m still fit and energetic in my early seventies. An accomplished author, have money and I’m not hard to look at. This isn’t sour grapes. It’s just that nothing ever goes anywhere with that site. Plus the gimmicks. Their smart picks are really dumb picks and their carousel is worthy of hair pulling. You might see someone interesting but you can’t see their full profile. Presumably it’s all designed to keep you engaged but it just repeatedly ticked me off. I’ve tried it twice now and I’m done. I wish the next person in line better luck.

Poorly designed interface, many many bugs in the operational software especially in the ability to communicate with female members, and incredibly there does not seem to be a way to provide feedback to the company about those bugs. The one bright spot is the subscription price, however if I can't reliably respond to a female member or initiate conversation with those members, why bother? From a technical perspective (I'm a software quality engineer by trade), I have found so many bugs in the software that prevent (or inhibit) my ability to communicate with fellow female members that the attractive price structure is moot.

Very poor customer support. No way to even contact them. I want to change my email. I can't. It always goes back to "frequently asked questions." It's literally a vicious cycle of no help. Horrible web site.

Up until 3 months ago wasn't too bad. BUT that all changed when they changed their platform, to a money for everything now. The old platform gave me suggestions within my limits, now there are none under 100 miles but most are around the 300 mile mark. If that isn't a load of BS I don't know what is!! Then when you enable chat you get stuck with some computer AI junk. They want $1 to connect you to a live person, but then they have your credit card info .... SMELLS OF A SCAM to me!! I have been on here for 5+ years but I will never pay for another month ever again!! Their reviews according to them are from 8.5/10 to 10/10. AIN'T NO WAY!! IT ALL BOILS DOWN TO A MONEY RACKET NOW!!

From the very beginning, I had technical issues. In response to my requests for support. I received 'canned' responses that were not helpful. After 6 weeks, I'm cancelling. Their support was terrible.

Seems shady, I get quite a few likes, when you speak, they don't answer back. I updated my email, then I was locked out by an administrator, no one from customer service responds. Think I'll just move on. Seems to be quite a few scammed as well.

Horrible, I have sent hundreds of women messages and only a handful of responses. Many of the profiles of women have newer and older photos. How do you know which photo is actually the way they look now? Many of the women live far away, in states I would never ever even go to. I bought a three month subscription and when that is done I will be leaving. When a person does leave there is no way to delete your profile. Right before I do leave I will have to spend more time just deleting my photos & as much information on me as I can.

Big waste of money, I got sucked in thinking this was the latest and the greatest, The way they have it programmed never lets you to see enough of the persons profile, You can't tell if they're 15 Miles or 200 Miles away. This is because they don't have many users, Stick with Match.

For months on Zoosk several women a day would send me a “like” and I’d reciprocate for a match. But no one ever replied to my “hello” introductions. Eventually I noticed that these women never even viewed my profile. They were fake accounts created by Zoosk to deceive me into thinking I was incredibly popular, so I’d resubscribe. Instead, I’m done.