Zoosk

Zoosk Reviews

About Zoosk

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Pros
  • User-friendly interface
  • Quality matches for paid users
  • Positive success stories
Cons
  • High subscription costs
  • Presence of fake profiles
  • Poor customer support

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Zoosk Reviews

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    How do I know I can trust these reviews about Zoosk?
    • 4,604,069 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Customer Service

    Reviewed Feb. 5, 2025

    Their customer service in non-existent. No way to reach them via phone, text or email. I have set my distance setting at 20 miles over a dozen times now and most of my matches are still from hundreds of miles away. eHarmony is much better.

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    Customer Service

    Reviewed Jan. 14, 2025

    I tried signing up and went thru then it said I couldn’t, then tried again and it said my account was deleted, then it said my email and password doesn’t match, the password and email isn’t supposed to match.

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      Customer Service

      Reviewed Dec. 30, 2024

      Very, Very bad customer service. Ask them to just delete my account and its entirety by the end of it. They would not do it. Once you start a profile, they keep it on there to lure more unsuspected victims of their crappy site.

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      Sales & Marketing

      Reviewed Dec. 18, 2024

      99.9% scam profiles. The scam level is so epidemic that I finally took it as a game to report profile in a daily basis. It did not used to be like this, years ago was different but this is my last subscription ever...

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      Customer Service

      Reviewed Dec. 6, 2024

      Zoosk a dating site took my money. I signed up for a 3 month subscription and yeah they took my money and no subscription anywhere. I have send multiple messages since they don't have a phone number. People be careful this site is good for taking your money and nobody to answer. What happened ZOOSK dating app. All they do is take your money is a fake.

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      Reviewed Dec. 2, 2024

      Absolute con job. Full of long canceled and fake profiles. Zoosk also pumps up their numbers by using the same pictures to create fake profiles. They think they're being clever by flipping the picture. I wish you could give it 0 stars.

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      Customer Service

      Reviewed Nov. 22, 2024

      Unlike OK Cupid, Zoosk is extremely cumbersome to use. Most importantly, you are NOT able to respond to interested candidates UNLESS you subscribe. With OK Cupid, Bumble, you can converse via the site without being a subscriber. I don't see this site being around in the next 3 to 5 years.

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      Reviewed Nov. 17, 2024

      So called members very few within the range of where I live, many from afar like 150 miles and more, difficult to date well impossible. Those that are close by never ever return a message. Actually I don't think they ever get any. I never hear back. It's like the log rhythm holds back one's message unless you have purchased more coins or spent more revenue. Dissatisfied disappointed for sure. In conclusion I say Zoosk is really a 3 dollar bill. Not worth it!!!

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      Customer ServiceSales & Marketing

      Reviewed Nov. 4, 2024

      I had only been a member for a few months. Didn’t love the site and received lots of messages from Zoosk removing those that were being fraudulent, etc. I have been removed as well and did nothing wrong. Zoosk never contacted me to let me know either. I had been chatting with someone offline, thankfully. He alerted me of the email he received about me being removed due to fraudulent activity. Really? I was not informed and now I realize they sent that message to anyone on Zoosk that I had been communicating with. It’s embarrassing as I did nothing wrong. I sent a message to customer service only to be told that there were some inconsistencies in my profile. I needed to provide my license front and back or passport so they could remove the block.

      First off, why not send me a message to indicate same prior to removing and sending out emails to trust I had been communicating with prior to the removal. They are suggesting once I provide the documentation confirming it’s me, they’ll remove the block. Damage has been done and why would I want to keep this ridiculous online dating site after what they did?? Zoosk should be reported for fraudulent activity and scamming innocent people out of money.

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      Customer Service

      Reviewed Oct. 23, 2024

      Without any evidence or justification, Zoosk sent an email to everyone woman I had contacted accusing me of fraudulent activity. In addition, they shut down my account. The damage to my reputation is irreparable. I will be looking into defamation-of-character legal action. Join me in spreading the word that the Zoosk dating app/site will not only overcharge you for their service, but will put your integrity at risk and greatly damage your reputation in your online dating endeavors.

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      Zoosk Company Information

      Company Name:
      Zoosk
      Website:
      www.zoosk.com