Zoosk Reviews

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About Zoosk

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Zoosk offers an online dating platform that utilizes behavioral matchmaking technology. Users are paired based on their activity and preferences. Established in 2007, Zoosk also integrates social networking elements and a mobile-friendly design.

Pros
  • User-friendly interface
  • Quality matches for paid users
  • Positive success stories
Cons
  • High subscription costs
  • Presence of fake profiles
  • Poor customer support

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Zoosk Reviews

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    How do I know I can trust these reviews about Zoosk?
    • 4,659,245 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10

    Reviewed May 2, 2025

    Bad. Be warned. They take your money then tell you to subscribe when I already was. Paid for a 6 month subscription and after 3 months I was told to subscribe if I wanted to keep using their piece of excrement site.

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    Sales & Marketing

    Reviewed April 25, 2025

    This has been a complete and total scam, you pay for a sub which doesn't work at all. Supposedly chat comes with the paid sub but I guess not, they haven't been able to fix it since I opened the account a month ago. Well you got my money and I won't be back, Match is 100x better than this steaming load of dook.

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      Customer Service

      Reviewed April 11, 2025

      After being on this site for a few times it takes forever to fix your password recently. My subscription was still good for three weeks and it was just turned off after contacting the website. They needed pictures of what was going on and then just dropped it and then they asked how they did. It’s the worst Customer service I’ve seen in a long time. They don’t care about you. They just care about their money.

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      Reviewed April 11, 2025

      This app is not good. Fake women and profiles on here but you're quick to take people money. This site should be close down. It horrible off I would not recommend this to anyone else. Please fix all the fake profile.

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      Staff

      Reviewed March 30, 2025

      I never get anywhere on Zoosk but just get completely ignored and I think I am fairly good looking. System doesn't work well. I got informed a woman wanted to chat with me but I was not able to contact her. I get lots of messages that someone has viewed me but only twice out of at least a hundred messages did anyone contact me back and then after their one contact they suddenly disappeared. Something is very wrong with Zoosk. I feel as if I have entered a madhouse where people are definitely trying to harm me financially and emotionally. I tried it for three months and I won't return.

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      Reviewed March 23, 2025

      I paid for a 6 month membership so I could send messages. In those six months I've sent over 100 messages. Out of the 100 messages I've gotten absolutely zero response. That tells me they are inactive or fake profiles. Absolutely do not pay for this site.

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      Customer ServiceOnline & AppStaffEase of Use

      Reviewed March 19, 2025

      Worst dating app ever. I have had maybe 5 likes. All from 3000km+ away. I'm on other apps and never had such a poor response. I feel like they have stocked fake profiles. It keep saying I've had views... always the same 9 people. No way is someone looking over and over without sending or responding to a message. The app is not user friendly. You can't limited distance so the few people who did contact me were on the other side of the country. It's just a money grab. DO NOT WASTE A PENNY ON THIS.

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      Customer ServiceOnline & AppStaff

      Reviewed March 8, 2025

      The latest version of the app is totally messed up. It does not allow you to delete anyone you are not interested in. I wrote to customer service and they told me just block the member, which I felt it's totally unnecessary. Just delete the conversation. But after exhausting all methods of trying to delete I decided I would block the member. Guess what??? That does not delete the conversation either. All I have is tons of messages that are useless and there's no way to get rid of them. They took the membership money and now if it's possible it's such a horrible app and I would never join had I known this was going to happen.

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      Reviewed Feb. 23, 2025

      Agreed. Mostly fake profiles, the organization appears very unethical. Bottom line, all about the revenue. I would never subscribe. Low quality matches, the majority not local. I believe the site creates views and sends fraudulent messages.

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      Verified purchase

      Reviewed Feb. 14, 2025

      This site is the worst that I have encountered. Suggested matches are routinely offered but are way out of range (mileage) for the search preferences - sometimes several hundred miles. The "Carousel" feature is nothing more than a series of photos with no description other than member age, so you are asked to choose based on appearances only. You will then be given a suggested match which is, again, well outside of the geographic search range. The same is true of the "Smart Picks" feature - routinely outside of the geographic search region, so what is "smart" about that? Both the search and smart picks often ignore the search criteria that has been entered - smoker vs. non-smoker, ethnicity, body styles. What is the point of providing the information if it is only being ignored? Fortunately, I only signed up for one month, but it was money poorly spent.

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      Zoosk Company Information

      Company Name:
      Zoosk
      Website:
      www.zoosk.com