Zoosk Reviews
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About Zoosk
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Zoosk offers an online dating platform that utilizes behavioral matchmaking technology. Users are paired based on their activity and preferences. Established in 2007, Zoosk also integrates social networking elements and a mobile-friendly design.
Visit www.zoosk.com- User-friendly interface
- Quality matches for paid users
- Positive success stories
- High subscription costs
- Presence of fake profiles
- Poor customer support
Zoosk Reviews
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Reviewed Aug. 13, 2026
Zoosk is a total scam. They have people on the site who are no longer active and there are hardly any men, if any in my area. The people they have on the site are 200 miles away if not more. Not even sure if they are real people. Yet they continue to take people's money and then refuse to issue refunds. You pay expecting an active dating service with people in your area only to discover that many profiles appear inactive. Zoosk should be ashamed of themselves for treating paying customers this way. I feel completely misled. IF YOU HAVEN'T ALREADY PAID FOR THIS SITE. DON'T WASTE YOUR MONEY.

Reviewed Aug. 7, 2026
I've been on several dating sites and this is the worst. For free you literally get nothing. For page you get a little bit more. But they have automatic charges added every time you select to do one of their boost or whatever. You set a mileage and age parameter and it totally disregards. You end up with a constant flow of people from all over the country and very few from local areas. You get hit from people that never were actually there.
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Reviewed Aug. 6, 2026
This is a scam. There are no active users in my area. They show inactive profiles. Any likes I have gotten are from people 100+ miles away. Do not subscribe. It is a complete and utter waste of money. They do not issue refunds for any reason.
Reviewed Aug. 6, 2026
They changed this site so it is unusable. Cannot find local matches, no way to filter. Will not renew subscription. I doubt anyone else will also. Just throw up pictures or bots and call it a match. Sad.
Reviewed Aug. 3, 2026
I have been a Zoosk subscriber on and off for six years. The dating platform used to be pretty good. I just resubscribed this last weekend. Terrible experience. Worse than Plenty of Fish now. They used to police those things? The site is saturated with AI bots and scammers now. Really creepy. Strongly recommend avoiding.
Reviewed Aug. 3, 2026
I have been a paid member of Zoosk for almost 6 years. This time there is a new feature he is into you. This is a total scam. I wrote over 70 messages only to receive 2 messages back. They were not even real people....I will be disputing this charge with my bank tomorrow. And I am canceling as soon as possible. I will not recommend Zoosk to anyone.....
Reviewed July 26, 2026
The worst dating site today in my opinion and you cannot choose your matches and Zoosk chooses 99 percent and you may, if lucky, see 1 percent of people in your immediate area. This is the new upgraded Zoosk app I am reviewing! All my potential choices were over 100 miles from me and almost impossible to become friends with and possibly meet up. And I could not choose body type or distance or other upgraded choices and had to search by Zoosk's choices. I am subscribed to The Prestige subscription, and I have already requested a refund and will never subscribe to Zoosk with the new app setup and there is no way to find anyone you are looking for without browsing through hundreds of unwanted choices.

Reviewed July 25, 2026
This site at one point a few years ago, was ok. Just ok. But now there’s just profiles, but they almost all seem fake. Another red flag are all the ‘likes’ one generates that actually seem to be generated by the site itself and not potential suitors. They also alternately freeze out and block your account for no apparent reason, and choices ethnicity-wise are severely limited. The site seems to be all or mostly ** women regardless of preferences chosen.
Reviewed July 19, 2026
The worst dating site I've ever been on easily. Always sending me the opposite of what I'm looking for in a man. And I do mean the complete opposite. The stating site sends me on a search of men that live thousands upon thousands of miles away. Or again the complete opposite of what I'm looking for. And then have the audacity to tell me to change my profile to meet their needs. Not mine.

Reviewed July 12, 2026
I have had a PAID account with this company for over ten years. I've put up with its mediocrity for a long time because I have met a few people so far. I recently purchased a 6-month subscription. But they just "upgraded" the app, and now I can't tell if a profile is even active (I know for a fact that most aren't, after ten years). I can't see if they've looked at my profile. I can't even tell where they live. I also found out that the receiver ALSO has to pay to see your messages. I paid for at least a modicum of functionality, but now they've taken all of even these basic features away. You have no clue if the person you like or write to is even an active profile. They take away features you paid for. STAY AWAY FROM THIS RIPOFF COMPANY. They lost a customer of many years in me by making it even worse.

Reviewed July 11, 2026
This really was never a good website. The recent update makes the whole thing even worse. The site is full of scammers, fake profiles, or completely inactive profiles. Customer service is terrible and unresponsive. Use Zuckerberg's website where the profiles are legit, and the app is free. It's all the same people anyway.
Reviewed July 10, 2026
June 2026 update broke so many things on the website interface and phone app. Now the first 30 or so profiles it shows (all I had the patience for) are all people who have not been on recently, and since I was a member before the disastrous update, I know most of those haven't been on in months. One person replied to my message and said she has problems messaging, and it took 2 weeks before she even saw my message.
To be fair, Zoosk has ALWAYS had the problem that it does not consistently show recent users first in search before showing profiles of those who haven't been on recently, and if I want to click through 100 profiles, I might start to see more that have been on recently. I don't have that much patience. Now it is worse. It lost track of the profiles I previously blocked because I wasn't interested and is showing all of them again. I had a paid upgrade so non-members could reply to my message, but now that extra doesn't show up. Where is my refund or fix the site.
Old messages that were deleted are back, but when I go to it to delete it tells be profile doesn't exist, but still leaving the chat message. Can no longer see who viewed me. They broke it before but quickly put back the mostly operational version. Put it back again. And get some good software developers and MOST IMPORTANTLY TEST YOUR RELEASE FIRST!!!
Reviewed July 5, 2026
....Have BEEN considering a one-month paid subscription these past few weeks - but, PERSISTENT problems with the 'Carousel' feature (PRIMARY Search option, is RIDICULOUSLY differentiated in its regional scope; a SLEW of ostensible profile photos appear as part of the former, not ONCE there - one particular member not TOO far from me who I'd LIKE to contact, a GLARING example) - are now unimaginably WORSE following site's 'upgrade'; EVERY single recommendation NOT an acknowledgement of MY interest - and FREQUENTLY, Zoosk capriciously decides NONE presented, match; immediately RE-starting procession....
Despite SOME response as to such issues PRIOR, yet to get ANY from their 'Support' team since....PRONOUNCED lack of emotional intelligence/SUCCESSFUL business INSTINCTS (then AGAIN, absolutely EPIDEMIC this century/millennium). With ALL these online dating services (POF, wantonly broke Federal law and BANNED me - providing NO explanation - but, NOBODY will PROSECUTE them; parent 'Match Group' at LARGE) while OK Cupid pulled SIMILARLY -disingenuous GARBAGE (full disclosure: I don't own a MOBILE device - BIG sticking point with these COLLUSIVE creatures).... Just THIEVING, exploitative OPPORTUNISTS.
Reviewed July 4, 2026
Zoosk is probably one of THE worst dating sites I have used in a while, especially since this new update a week or so ago. It is horrible. They lost who views your profile. You cannot remove matches or people from years ago that still show up in your chats. They do not notify you when you have a new match or chat. They have VERY old profiles still circulating, and it is always the same people so new people must not be signing up, they got the message what a horrible site this is. All they want is to keep taking your money! I am waiting to hear how I can pause my account as they seem to have removed that feature as well with this new update. At this point I will be deleting my account altogether.
Reviewed June 14, 2026
Zoosk is terrible. They keep sending me the same choices on their carousel. Each time it's the same people and not only that, their choices are people that live hundreds of miles away. What this shows me is that people are not signing up to join, therefor they are showing the same people over and over again. Plenty Of Fish is much better and I have met many people on that site.

Reviewed May 8, 2026
Stay away from Zoosk. They do not send renewal notices a few weeks in advance like Match or Plenty of Fish, and they don't issue refunds, even if you request a cancellation/refund on the day of auto-renewal. Other dating apps provide those opt-out courtesies. In additional, some of the features on the mobile app version have bugs (e.g. messaging). Finally, they censored the memo on my profile stating that I was leaving the app. They said I violated their terms by including my full name, email addr, ph number or profanity. I did not violate any of those conditions. The censoring was purely retaliatory.

Reviewed April 3, 2026
I’ve been using Zoosk for several months, and overall, my experience has been positive. The platform is intuitive, making it easy to create a profile, browse matches, and communicate with potential partners. I appreciate the smart matching algorithm and the variety of ways to interact with other members. While some features require a subscription, I found the value reasonable for the convenience and connections it provides. Zoosk has helped me expand my social circle and meet compatible people more efficiently than other dating apps I’ve tried.

Reviewed March 20, 2026
I cannot cancel my subscription. The site said they would send an email but it never came. There is no customer service number to contact them. Hoping the bank can cancel it since they will not respond to me.

Reviewed March 10, 2026
Please don’t waste your money. They rip you off consistently. I paid for an extra month but froze it because I was taking vacation and when I got back, they wanted to charge me for the month that I already paid for. Then, when you email them, they want more money and when you tell them, it was already paid for, they ghost you. It’s just a terrible site all around. I don’t believe a lot ofthe people on there are real. And then after you cancel, they keep trying to take money. One time I had canceled, six months later, they tried to bill me again. Just save your money and go to another dating site.

Reviewed March 3, 2026
I cancelled my membership 6 months ago, but they keep trying to bill me. Contacted their (horrible) customer service and they had tons of excuses and will try to keep your funds. Stay away as this app has horrible, unresponsive customer service.
Reviewed Feb. 21, 2026
I would give Zoosk a 4 as a dating app. I found multiple good matches, both locally and across the country, eventually finding a wonderful "special friend". However, now I give them a 1 since Zoosk has continued to display my profile for over 3 years after I ended my subscription. They will not take down my profile and continue to use it as "bait" for their customers. I find this very unethical, especially for current people looking for a relationship.
Reviewed Dec. 18, 2025
I have been on Zoosk at different times over the past 3 years. I signed up recently for 1 month, however whenever I want to send a message it won’t let me. I’ve had likes, and when I like back and try to send a message it won’t let me.

Reviewed Dec. 15, 2025
What a waste of time and money! You have no way of knowing if profiles are active or not! So you could be trying to start up a conversation with somebody that isn't even a subscriber anymore. Zoosk suggestions for the most part offer people that are so far away. Then when you do happen to get somebody and meet up they're looking for nothing more than a hookup. Something I made very clear in my profile I was not looking for. I'm a 67-year-old woman who is fairly active but also a lot of men in my age group are looking for somebody to look after them. Not interested in that either!
Reviewed Dec. 7, 2025
I can’t my member back in Aug 2025. I logged in my bank account on Deck 5, 2025. I have charge from Zoosk again, a more review Zoosk has been billing my debit, call from Sept 2025 to now Dec. 2025. I send them a emails. They said they would refund my money in 10 days then. I received an email from Zoosk inform me someone viewed my profile. I deactivated my profile and removed my picture. I am very upset by this practice.
This company has logged into my bank account with my debit card number from September 2025 up until now December 2025, they did not have my authorization, my permission nor did I have it now as they were doing this, I followed the complaint with my bank and I’m gonna file a complaint with the federal agencies. This is unacceptable. This is not a site you want to use. They won’t go into your account. Remove your money without your knowledge, permission or consent and then they will send you an email which you receipt. This is the worst practice I’ve ever seen.
I don’t know if this is the company doing this with employees doing it on their own behalf just for a bonuses. I’m not sure cause this is not acceptable to me. I’m going to demand all my money back from August up until now and I’m filing complaint. This is not a site you want to use. I’ve sent multiple more emails complaining of the issues of my debit card. They said they’re gonna refund my money and then today I’m out and about doing some errands. I look at my email and I receive a email that my profile has been viewed to login. I deactivate the account removed all of my pictures. I found the complaint.
Reviewed Nov. 27, 2025
How frustrating is it? Let me count the ways. Women ‘like’ you but disappear when you respond. Get someone to talk with you and make a date? Forget it. I’m still fit and energetic in my early seventies. An accomplished author, have money and I’m not hard to look at. This isn’t sour grapes. It’s just that nothing ever goes anywhere with that site. Plus the gimmicks. Their smart picks are really dumb picks and their carousel is worthy of hair pulling. You might see someone interesting but you can’t see their full profile. Presumably it’s all designed to keep you engaged but it just repeatedly ticked me off. I’ve tried it twice now and I’m done. I wish the next person in line better luck.
Reviewed Nov. 19, 2025
Poorly designed interface, many many bugs in the operational software especially in the ability to communicate with female members, and incredibly there does not seem to be a way to provide feedback to the company about those bugs. The one bright spot is the subscription price, however if I can't reliably respond to a female member or initiate conversation with those members, why bother? From a technical perspective (I'm a software quality engineer by trade), I have found so many bugs in the software that prevent (or inhibit) my ability to communicate with fellow female members that the attractive price structure is moot.
The inability to communicate with female members combined with no way to provide feedback to the company about those gaping flaws tells me that the company knows about them but refuses to do anything to resolve them. If you're reading this review, this software engineer's evaluation will advise you to stay away from Zoosk despite the semi-attractive pricing and spend a little more money on another dating service. In the end you'll be a lot happier with the performance elsewhere. This engineer seeking female companionship has terminated my Zoosk membership and will not re-activate.
Reviewed Oct. 20, 2025
Very poor customer support. No way to even contact them. I want to change my email. I can't. It always goes back to "frequently asked questions." It's literally a vicious cycle of no help. Horrible web site.
Reviewed Oct. 20, 2025
Up until 3 months ago wasn't too bad. BUT that all changed when they changed their platform, to a money for everything now. The old platform gave me suggestions within my limits, now there are none under 100 miles but most are around the 300 mile mark. If that isn't a load of BS I don't know what is!! Then when you enable chat you get stuck with some computer AI junk. They want $1 to connect you to a live person, but then they have your credit card info .... SMELLS OF A SCAM to me!! I have been on here for 5+ years but I will never pay for another month ever again!! Their reviews according to them are from 8.5/10 to 10/10. AIN'T NO WAY!! IT ALL BOILS DOWN TO A MONEY RACKET NOW!!
Reviewed Oct. 18, 2025
From the very beginning, I had technical issues. In response to my requests for support. I received 'canned' responses that were not helpful. After 6 weeks, I'm cancelling. Their support was terrible.
Reviewed Oct. 16, 2025
Seems shady, I get quite a few likes, when you speak, they don't answer back. I updated my email, then I was locked out by an administrator, no one from customer service responds. Think I'll just move on. Seems to be quite a few scammed as well.
Reviewed Sept. 28, 2025
Horrible, I have sent hundreds of women messages and only a handful of responses. Many of the profiles of women have newer and older photos. How do you know which photo is actually the way they look now? Many of the women live far away, in states I would never ever even go to. I bought a three month subscription and when that is done I will be leaving. When a person does leave there is no way to delete your profile. Right before I do leave I will have to spend more time just deleting my photos & as much information on me as I can.
Reviewed Sept. 26, 2025
Big waste of money, I got sucked in thinking this was the latest and the greatest, The way they have it programmed never lets you to see enough of the persons profile, You can't tell if they're 15 Miles or 200 Miles away. This is because they don't have many users, Stick with Match.
Reviewed Aug. 25, 2025
For months on Zoosk several women a day would send me a “like” and I’d reciprocate for a match. But no one ever replied to my “hello” introductions. Eventually I noticed that these women never even viewed my profile. They were fake accounts created by Zoosk to deceive me into thinking I was incredibly popular, so I’d resubscribe. Instead, I’m done.
Reviewed Aug. 25, 2025
Horrible site! I received more security emails from Zoosk warning me not to reply to scammers who contacted me than I got from real men. I wanted a refund and was told I should know the difference between real and fake profiles??? Oh really, so it's my fault they don't verify people!!!
Reviewed Aug. 17, 2025
The value of this site is no cost, like Plenty of Fish. Very few local women and I live in Huntington Beach, CA. A lot of scam profiles and if you ask for money back because all the "likes" were from fake profiles Zoosk will say that is not their responsibility.
Reviewed Aug. 16, 2025
Complete scam. Either Zoosk is using it as a phishing front, or they do not properly validate new user accounts. For example, I received email near 13 August 25, stating that someone was interested in my profile pretending to be from the opposite sex. The moment I reset the password on the account using the Forgot Password feature, the account allowed me to login, and within 5 minutes of me trying to find the How to Erase, Disable Account Support Page, the account was blocked by the administrator. So, they are either using Zoosk to validate my email account was legitimate and being monitored, or they just coincidentally noticed the account's password was changed moments earlier by a person not owning the account using MY EMAIL ADDRESS.
Reviewed Aug. 10, 2025
Adds cover half of the page you can't see anything. How can they expect you to find out about a person. When they're covered up. I wouldn't recommend this website to a friend or a family member and any way, shape or form.
Reviewed Aug. 3, 2025
This has been the WORST experience ever. This site is full of scammers. Not real people looking for actual love and relationships. I would highly recommend saving your money and staying single at this point cause you ain't finding anyone here.

Reviewed July 30, 2025
Seems like a big scam to me now that I have been on for 3 weeks. For one instance, on a search for women within 50 miles, it came up with 48. Yes, I scrolled through and counted them, in Dearing, Kansas. This is a town according to 2020 census that has a population of 382 people, with 47% of those being over 45. Not likely when my city of 8500 only came up with 8.
Reviewed July 24, 2025
Same old hags! Same photos and fake accounts. It's like these dating apps use all the same photos. Don't waste your money. Go meet someone at the gym or bar. This is beneath people. Get out on hikes or bike rides.
Zoosk Company Information
- Company Name:
- Zoosk
- Website:
- www.zoosk.com




