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Zoosk Reviews

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About Zoosk

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Zoosk offers an online dating platform that utilizes behavioral matchmaking technology. Users are paired based on their activity and preferences. Established in 2007, Zoosk also integrates social networking elements and a mobile-friendly design.

Visit www.zoosk.com
Pros
  • User-friendly interface
  • Quality matches for paid users
  • Positive success stories
Cons
  • High subscription costs
  • Presence of fake profiles
  • Poor customer support

Zoosk Reviews

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    Page 5 Reviews 380 - 530
    Sales & MarketingStaff

    Reviewed Nov. 13, 2019

    I signed up for 3 months, basically because this was the only way to participate. They ask for your preferences which were rather broad, but definitely include age and appearance. Zoosk couldn't even keep those parameters straight. I would get contacts from people far out of the age range. In addition, there is a blocking feature that is completely useless. The blocked people returned to my preferences time and time again. I was warned that women get bombarded by men on these sights, but I still was surprised at how uncomfortable I felt. (See above.) I cancelled after 2 days. Unfortunately, there is no grace period, so when you sign up you are stuck with the bill for a minimum of three months. It may not officially be a scam, but it feels pretty scammy. I would not recommend Zoosk to women.

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    Customer Service

    Reviewed Nov. 13, 2019

    I have been on Zoosk for several months. I’ve reached my breaking point. Most of the men are out of my distance and age range and I have blocked about 500. Now when I block them they keep appearing every day. I called Zoosk and they sss AS us. I reached my blocking limit so I went in and unblocked a large amount. It didn’t work. The same guys show up every day. I’m done. Worst website to meet men.

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    Customer ServiceSales & Marketing

    Reviewed Nov. 11, 2019

    I paid for 3 month subscription, but could not email, respond to messaging or view anyone, because I did not uploaded a photo. Totally ridiculous also, I received messages from a paid subscriber, there was a note that said Respond for free, but I could not, again because I did not upload a photo. Why is Zoosk blocking response to members who corresponded with another member who do not have a photo. Was the message a scam. I cancelled my subscription immediately, I will not allow Zoosk to control me in their scam.

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    Staff

    Reviewed Nov. 9, 2019

    I took out a 3 month subscription and after two turned off auto renew. They cancelled my last month but didn't refund any money. This is a total rip off. I complained to Apple who were no help at all even though they are the agent.

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    Customer ServiceStaff

    Reviewed Nov. 9, 2019

    Zoosk is like pretty much most sites, full of fake profiles and fake BS and matchmaking by the site itself. Examples... I got a message from someone supposedly wanting to meet. I replied and got a reply from a Bot. I am Eric and the Bots algorithm sent me back a message saying that she was Eric and liked my profile.

    Massive fail, akin to finding out Milli Vanilli was lip syncing.

    I have had several messages saying that different members wanted to chat. When I replied saying I got a message saying that and was it true that they wanted to chat, there was never a reply. Fake Fake Fake and full of site bait. You can click for hours on the Carousel function and never run out of profiles. It's also full of glam girls who are divorced with failed marriages and kids, which is fine, but they want the fine life as they claim to be, Sexy, classy, etc and it shows in their profile names. Don't waste your time looking for a true connection with an altruistic person here.

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    Reviewed Nov. 5, 2019

    In a word, Zoosk sucks. They constantly sent me profiles that were outside of the parameters I set. That is, they sent profiles that were older and younger than my age ranges; profiles that lived further than my distance parameter; profiles that were not at all in line with the physical traits I was interested in. A total waste of time and money.

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    Sales & Marketing

    Reviewed Oct. 23, 2019

    If you're seriously looking for someone “Run Forest Run” from this dating site! Every negative thing previously written is true; how the government hadn’t shut this site down is a mystery? I compare it with a Nigerian scam from the “Barrister“ wanting money?

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    Sales & Marketing

    Reviewed Oct. 19, 2019

    Maybe I didn't read all the fine print but a few things you should know before wasting your money and time. 1) You can only communicate with paid members. 2) You will receive notifications that someone is interested in you and they have their cell number written on the picture. This is obviously a scam but Zoosk is totally involved in this scam. They monitor every pic and text written on your profile but they allow this to happen. 3)The number of paid member to non-member is like 1 out of 4 in my area. 4) Their search capability does not work as you have set in your settings. When searching, you get people outside your radius and age group. This wastes more of your time. 5) You cannot always see a paid member's distance until after you match. She may be 100-miles away; therefore, you end up cancelling the connection. Good luck but I would not recommend this site.

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    Reviewed Oct. 19, 2019

    You can only view people you're interested in for free on Zoosk, but you cannot message them, receive messages from anyone, chat, or ANYTHING else....unless you pay. That's the catch.... Zoosk claims to be free, and to one extent it is, just expect to pay to actually meet someone.

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    Customer ServiceStaff

    Reviewed Oct. 17, 2019

    Was a complete waste of money. It's constant offers to 'upgrade' for more money. I get emails saying I have 'messages' but when I go to the site, there are none. There are messages saying specific people 'want to meet you' but going there, none. The few messages I've gotten, I've responded to with no reply which makes me think they are not going through. I've tried to contact the company but just go round in circles.

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    Reviewed Oct. 17, 2019

    After two paid rounds on this site I find it very sad to continually receive notifications that a member(s) is interested, or has sent a messages, only to go to the site to see the mailbox sits empty and can not find the said person(s)... Very sad!!!

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    Sales & MarketingStaff

    Reviewed Oct. 17, 2019

    I have found that most of the persons here have fake profiles and Zoosk says they're interested in you but you find the same profile in different locations and different ages; why would they do that? I also suspect like the other user mentioned that there are many scammers hiding behind women's photos and asking eventually for money to complete their scam. It is also very hard to review profiles without committing some payment to keep the computer generated lies to continue with small chance that you will really meet genuine women that look halfway decent.

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    Customer ServiceStaff

    Reviewed Oct. 16, 2019

    The first 3 men that contacted me were not real people. They were scammers. After 2 emails there is a pattern. Their spelling is poor and they ask for your email address immediately. All three had telephone area code 437, coincidence? I don't think so.

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    Customer Service

    Reviewed Oct. 15, 2019

    Before 24 hours after I join I wanted to cancel as I had purchase their tokens along with membership. I have emailed them 3 times and no response at all. They just ignore my request. If need be I do have copies of all correspondence. Even if there was a no-refund policy they should have at least notified of that.

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    Customer Service

    Reviewed Oct. 14, 2019

    First, they didn't tell you that you have to pay to see messages people send you until the messages are sent and you are notified of those messages. Then I had two people claim to be strippers who could only get the time off from work to see me if I made an account on a paid site and "liked" their profiles. Then I had several people start talking to me, then suddenly say that they could only keep talking to me if I sent a $100 (or even $200!) gift card to them to "pay the phone bill." I half expect someone there to say "I'm a Nigerian Princess...." Am looking elsewhere now.

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    Reviewed Oct. 13, 2019

    Zoosk, like many other sites, is loaded with fake profiles. DO NOT GIVE THEM MONEY. You may as well set your cash on fire. You will never get any value from this site. Total rip off. Try Plenty of Fish.

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    Staff

    Reviewed Oct. 10, 2019

    Conversations and dates I've had with men on Zoosk were very good to excellent matches for me. I felt safe with my dates and they were respectful of my boundaries. Being my favorite, this dating site is no different than the rest in that we have to be very careful about who and how much we choose to trust and who we choose to date. An FBI agent told me that many of the profiles seen on dating apps are not who they appear to be. Both men and women alike have been known to use stock photos or will steal a picture from someone else in order to hide their true identity so their spouses or significant other doesn't find out they're being cheated on.

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    Customer ServiceStaff

    Reviewed Oct. 9, 2019

    I site was ok. What I did not like was I set the parameters of meeting people within 20 miles of where I lived but I kept being matched up from people all over including out of state. I did like that there were a lot of people on the site and you could easily block the ones you didn't want to hear from.

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    Reviewed Oct. 6, 2019

    After using other dating sites I decided to try Zoosk. This site had more and better matches. I met my boyfriend on Zoosk and we’ve been together over a year now. They got the match right. I would recommend Zoosk over all the other sites out there.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2019

    Site is horrible. If you like someone and do not have an acct, you get a message from that person. This is how they get you to commit. After, you find out the message is CPU generated. When you reach back out to the person, they either do not respond or tell you they did not contact you.

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    Ease of Use

    Reviewed Oct. 4, 2019

    Essentially I signed up and 48 hours later I found the love of my life, literally. Were married since 2011! In any case, the site was well designed and very easy to use. It was not filled with fake profiles unlike the competition. I recommended it when asked for dating sites suggestion.

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    Customer ServiceStaff

    Reviewed Oct. 3, 2019

    This was a frustrating and disappointing experience. I got "you are a match!" Notices from people that I had spoken to, and we agreed no match. Also hearts from the same people.. It can be embarrassing if you don’t remember who you have spoken to, and I don’t believe that messages you receive are from the actual members, but bot generated. CS does not reply to emails. They allow a lot of gross things to be in bios, such as request to have a woman clean shaven ‘down there’ so 'no choking hazards’ gross!

    A man called Morning Wood is allowed, one man used a pic taken in front of a urinal and toilet- classy, and one guy used a gorgeous primary pic that was probably from high school, yet thankfully included more recent pics of a bloated, obese old man. One time stamp was 2007, another included his name plate on his desk with full names, so much for privacy. Yet the site removed my pic of a waterfall in my jacuzzi, as it violates their ‘standards’. The one good thing I can say is that I was able to get full refunds, one for an upgrade I had not approved, by phoning their toll free number and being very polite but firm. The employee went out of his way to get me a full refund, after initially offering only a partial. So that took some of the burn off. Zoosk is a huge time waster!

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    Reviewed Oct. 3, 2019

    Meet many types of women on this site. Some dates better than others. It is always good though to purchase a background check program also to complement a dating site app. Been with my current girlfriend for 1 1/2 years.

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    Staff

    Reviewed Oct. 2, 2019

    I thought Zoosk was pretty good. At the end of my trial (1 month), I started receiving fake messages/profiles. On the other hand, I was introduced to men over 50 which is nice for us older women. My smart picks weren't very good. I give them 4x's out of 5.

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    Customer ServicePrice

    Reviewed Oct. 1, 2019

    I found it virtually impossible to cancel my subscription, and when I finally thought I had done so, even though I never logged on afterwards, lo and behold, here's another charge from them. I have sent an email to their customer "service," but I am sure I will get a canned response blaming me for their policies. I'm not saying cancellation is easy to find in other apps, but at least with Match and Bumble, when you find the cancel option you're at least certain you did it properly. These folks make you think you did it right and then charge you again. Hucksters. I saw a lot of scammers on the site as well, as they are not difficult to spot.

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    Staff

    Reviewed Sept. 30, 2019

    Would get fake messages. The same people over and over. For the last few weeks it is the same three names. Waste of time and money. I would suggest not wasting your money. They would say a person viewed you 28 min ago and I knew they had not as I had ready talked to them and no match.

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    Staff

    Reviewed Sept. 29, 2019

    Zoosk is a decent site. Most profiles seem legit and people seem sincere in their quest of finding a potential partner. I don’t like their settings of showing when you are online or how they make it appear people keep “viewing” you over and over again. When I delete a view, it makes it appear that I’m “viewing” someone that I’m trying to delete and it just becomes an time-wasted cycle. The only real way to prevent this is to block someone.

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    Staff

    Reviewed Sept. 28, 2019

    They match you with people hundreds of miles away. Keep suggesting people you have already rejected. Not as bad as POF but does have some scammers. Lots of inactive accounts. Cancelled after 4 weeks. No responses to messages from matches. The quality of men are not the best. What I hated most was the constant messages that someone viewed you when they didn’t or if your pictured shoes on the carousel they consider that a view.

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    Online & AppStaff

    Reviewed Sept. 27, 2019

    If you're thinking of investing money in Zoosk...don't. The site is basically a well-designed set of algorithms created to make you want to give them money. For the first few days you will have lots of fun on the site, but it all goes downhill. Once they have your money, whatever employees/AIs they have (I think it's both) sending you encouraging messages move on to the next mark. If you're feeling low and feel like you have nothing to lose, at least do yourself a favor and sign up for the shortest possible commitment. I ended up cancelling my subscription early--at a monetary loss--and I immediately felt better after I did.

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    Reviewed Sept. 27, 2019

    I have met 2 Long term relationships (women) on Zoosk site. 1 lived on the Jersey shore 1 year 3 months. The other who I am seeing now for almost 1 year lives in Waterbury Ct. I lived with them both. I also had very good luck with just casual dating on this site. I'm very happy with zoosk. I'm 62 retired (male). New Jersey was 67 and a retired school teacher. My current girl is 55 and is a LPN.

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    Reviewed Sept. 26, 2019

    It was a good reference for seeing who may be available and fit. I met the woman of my dreams and we have been married now for 2 years after 1 year of dating. We are madly in love and thank God for bringing the two of us together.

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    Staff

    Reviewed Sept. 25, 2019

    Not a bad site but many profiles on here no longer exist. Despite reporting scammers to zoosk they still keep appearing and don't get removed by Zoosk. You also get likes from people who haven't liked you. Again it's Zoosk doing their own thing. That can be so embarrassing. I would suggest trying another dating site first.

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    Reviewed Sept. 25, 2019

    I would like to have better service for what I’m looking for. I really think that they could do a better job by learning more about what I would like to have on a date. I’m a well educated man who would like to go out on a date with a woman who would like to meet in a place that would be comfortable with both of us.

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    Reviewed Sept. 17, 2019

    I've only been on that site for one week. What took place isn't important to anyone except me. You have to pay more to go invisible while you looking on top of what you already paid. You also have to pay more for other things. I read that you can opt-out in 15 days, I'm hoping this information is correct. I don't recommend this site to anyone based on what I experienced in one week's time. Many men even older are just looking for hookups.

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    Customer ServiceStaff

    Reviewed Sept. 17, 2019

    The site tends to send out a lot of fake notifications. I will get notifications that a member wants to chat so I will start a conversation. Most of the times I don't get a response. On a couple of occasions, the female has thanked me but indicated they were not interested. When I mention that they have indicated they want to chat, they tell me they never did. Makes for an awkward situation. I don't trust the site. Also, some features like Carousel are totally useless because it forces you to like/dislike based on one picture.

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    Staff

    Reviewed Sept. 17, 2019

    After several attempts with Zoosk...and much money later, I realized they are a rip off in the biggest way. Just today someone "wants to meet me"....if he's even real, he doesn't show up as having even viewed my account. Too many planted/fake people. This may be one of the fastest growing sites, but I bet it's also the most disappointing.

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    Customer Service

    Reviewed Sept. 16, 2019

    Don't know if anybody's reading your messages. Seems like computer generated. Matches never get a response no matter how many messages you send out. Seems completely bogus. Same matches over and over even when you delete the subject. Have not gotten one message back after dozens of tries.

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    Sales & MarketingOnline & App

    Reviewed Sept. 12, 2019

    Well I didnt do my homework. The site is annoyingly hard to navigate, deceptive (I bought "coins" thinking it was needed) and prostitutes use it by writing their phone number on a picture. Most "women", if they are real only send a heart which means nada. I feel like an idiot because I should know better. Nothing worse than scamming men who pay good money to join and to see how poor and deceptive it is.

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    Sales & MarketingOnline & App

    Reviewed Sept. 11, 2019

    Zoosk is a joke and a scam. Very few actual members. The site has like 85% dead profiles. What I mean by that is 85% of the profiles are from people no longer on the site in yrs most likely. First, you pay a heavy subscription fee... Then they bang you for another 10$ a month so the people who didn't pay can talk with you. But don't count on that unless you like long-distance relationships. The site is a total rip off. Save your money and don't join. Use the other dating sites available. Some of them work very well. If for some reason you don't take my advice, good luck to you but I told you so.

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    Staff

    Reviewed Sept. 11, 2019

    I would say that this site is a joke, except that it’s not funny. Save your time and money. The majority of the profiles are fake, populated with stolen identities whose sole purpose is to convince you that they are in love with you, but will only go out with you if you delete your profile. But hey!!...they will do it for you! All they need is your email address and password. No worries though, because “your infos are safe with me”. Ri-ight...

    Their matches are incomprehensible. I’m a retired businessman with an advanced degree. I’m not really interested in a 45 y.o that “attended” high school, lives on the other side of the state, has kids at home, smokes regularly, and is covered in tats. Go stand on a street corner shilling for Little Caesars pizza...you’ll meet a better class of people. What a waste of time, money and emotional energy.

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    Customer ServicePrice

    Reviewed Sept. 9, 2019

    Zoosk IS THE WORSE dating site I have ever used. Their platform is useless, complicated to navigate. Most users use it as a hook-up site. And worse of all, they constantly censor you even when you follow the guidelines to the T! The managers were rude, offensive and unclear. When contacted by phone to ask for explanation on censorship their tone was dry, rude, and non-resolving. I'd say to potential users: AVOID ZOOSK at all costs! It is a costly and useless site.

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    Reviewed Sept. 6, 2019

    I paid for one month to check it out and that was enough for me. Then a month after I had canceled I start to get all of these notices that I have messages on my Zoosk account. I checked my credit card account and Zoosk had not charged me again so I thought it was weird. I had to log back into my "canceled" account and deactivate it to stop the madness. It was disturbing and I felt I had no control over my information.

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    Sales & Marketing

    Reviewed Sept. 6, 2019

    I met my second wife on Zoosk in 2009. Now this site is a scam. Don't get sucked into putting out a lot of money. Fake news? This is fake dating. Too many fake profiles, messages, and wasting time on talking to some fake person.

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    Customer ServiceStaff

    Reviewed Sept. 3, 2019

    I was totally scammed by a Richard **, who contacted me on Zoosk and told me to go to WhatsApp to chat. Said everyone uses it and he never texts via phone. He ended up getting $5K from me and I foolishly mailed 2 iPhones to a: Melvin **. I have no idea if this is his friend. He said he was from Germany and out of the states and his uncle was ill. No parents as they are deceased and an only child. We chatted awhile on WhatsApp with the phone number of **. Not sure if this ** is on any other dating sites but please beware. He also said he lived in Newport, RI which was also false.

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    Customer ServiceStaff

    Reviewed Sept. 1, 2019

    So I met a guy on Zoosk. We date for two months and call it off. Both of us are now back on the site. So I’ve noticed that he keeps viewing me daily sometimes multiple times a day. I’m getting freak that maybe he is a stalker. So today after two weeks he messages ME asking why I am viewing him constantly! ME!!! I have taken extra special attention to not viewing him back!! Yet Zoosk is doing something shady behind both our back making us think the other person is viewing us. What is the explanation for this. Here I am worried about a stalker when I’m just trying to peacefully use a dating site! Instead of that I’m literally getting screwed by Zoosk. Thanks for that Zoosk! I’ll never be on here again! Not is all as it seems on here. Super disappointed.

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    Customer Service

    Reviewed Aug. 31, 2019

    Most dating sites suck, but Zoosk is the worst. I can echo what everyone else has said on here. Before I became a paid member and just had a free profile, I would get emails all the time about so and so likes me and I had messages piling up. Now, if you're a guy (and you know how much harder online dating is for men than women), that's music to your ears. I thought, "Gee, I better get on there already and start making dates." Also, as I was deciding whether to subscribe or not, the SAME chick kept checking out my profile over and over. I really wanted to talk to her, so I took the plunge.

    Immediately messaged her. No response. Messaged her again. No response. Also, those messages that had piled up were just "smiles" or "hearts." Most of them lived too far away. I have sent out messages to 40 women and gotten 0 replies. Many of whom have supposedly viewed my profile multiple times. I don't think most of the women are members. They want you to pay extra so anyone can respond regardless of membership. Do yourself a favor, stick with the free sites. You will never get what you pay for on Zoosk.

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    Customer Service

    Reviewed Aug. 30, 2019

    So Zoosk is a place to come together and have someone take your money. It's a complete and utter joke, all they focus on is how they can squeeze more money from you, you can even click the option to not renew, and they will just renew you anyway, then if you cancel they give you the runaround, you can even call anyone to resolve the issue. You are left with just a slow email process which they don't get back to you, but be sure you will get emails left, and right about spending more money. Complete waste of time. If you like burning money this is the website for you. You won't build any connection because Zoosk just wants your money. They connect with your wallet and that's it, complete waste of time. I wish I never got on this website, I will continue to write reviews for this because people have to know not to get involved with this website. Try something else. Don't waste your time.

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    Customer ServiceSales & Marketing

    Reviewed Aug. 27, 2019

    I signed up for an account. Immediately, I get "so called" messages that someone is interested in me. Every day I get one or two. Finally, after a month, I have about 30+ messages, and so I pay for membership. All the messages were computer driven auto responses. No one actually wanted to meet or chat. I paid for three months for absolutely nothing. What a scam. Stay away. Stay FAR away.

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    Sales & MarketingPriceStaff

    Reviewed Aug. 25, 2019

    Don't even click on it! I wasted a few hundred dollars off and on over two years. While there are some real profiles, very few of them are actually active. Here are my biggest gripes about Zoosk: 1. Matching criteria, age and distance are meaningless. Zoosk ignores data points and bombards you with profiles of potential matches 100+ miles away, always older than you, often outside your other key filters. 2. Robo views or likes. Once your account is up and running, you'll get pinged constantly by the same people "viewing" your profile over and over and over again. You'll think they're obsessed with you but never message you. That's because they're NOT there at all! These may be ghost profiles Zoosk kept from people who previously subscribed and in some cases, a real person may have swiped your photos for a tenth of a second, and pinged Zoosk, which then auto tags you and creates a phony "like" or "connection".

    3. Spammy, fake, ** and scam profiles run amok on Zoosk and Zoosk is complicit at best in not enforcing reported fake profiles. If you are a man in your 40s or 50s and you're "pinged" by a hot looking woman in her 30s, chances are it's either a scam artist from Ghana, or an Eastern European cam girl looking to rip off credit card numbers. 3. Zoosk shakes you down and nickel dimes you to death. It's almost like being strong armed on a street, being taken by your ankles and having your head smacked against a sidewalk until every last nickel and dime bounces out of your pockets. Zoosk has layer after layer of ala carte "extra" charges that pop up AFTER you're charged for your subscription. Ten bucks per month to guarantee she can read and reply to your message. Coins purchased for ten to $180 ! To send "gifts", cute little icons to hope you get noticed.

    You're probably sending the "gift" to a Zoosk created false or old profile of a woman who USED to be on Zoosk ten years ago, or Zoosk purchased the pictures and data from other scammy dating sites. 4. Almost all of the female profiles show pictures that are obviously ten, fifteen or twenty years old evident by the backgrounds, clothing styles, and vehicles from the selfies women take, in their 2002 Nissan, with turtle shell sunglasses covering two thirds of their faces.

    This face hiding is there for two reasons: A. They're ALWAYS older than their listed age, and I don't mean by a year or two; it's more like...a DECADE or two! And B. when you finally do connect with a real woman, who lives within a 20 mile radius of you, she's ALWAYS a PLAYER who is married, with kids at home, and is scouting around for free drinks, a sugar daddy, a hook-up while hubby is out shuttling around the kids to baseball, soccer and hope they don't show up at the same restaurant she told you to meet her at (happened to me!) after she told you she was "divorced". Seriously, you're better off making small talk with seemingly single women in the produce aisle about the price of broccoli, going to a church social, or taking an adult Ed class like cooking. Save your money. Save your time. Save your sanity. Don't get "Zoosked"!

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    Staff

    Reviewed Aug. 24, 2019

    I have been on this site on and off for a few years. I have only met two semi-legitimate people on here that I dated for some time. I say semi-legitimate because while most of their profiles were accurate, they both lied about their age and exaggerated and/or their profiles were inaccurate about other items. And, they were "hooked" on the site. Could not stop looking.

    In the last month, I have been approached by many men. Some that I might have been interested in turned out to be scammers, yes, there is a way to determine this. Too bad Zoosk does not do so for their clients!! And 50% of the men who have contacted me claim they are widowed. My sympathies to those where this was actually the case. But 50%... not a plausible percentage! Yesterday I WAS approached by a handsome, interesting man from Newport. Oh yes, until he messed up and told me he was from Seattle. A liar is a liar, is a liar. Not a good way to start. And yet my profile is honest. 100% I give up! You should too... before you start. A huge waste of time. Will not be renewing.

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    Staff

    Reviewed Aug. 23, 2019

    I agree with the other reviews that Zoosk has a lot of fake profiles and low quality matches. Many of people contacting me had nothing to really say. Others seemed real but were too far away, smokers (which I said I did not want), or some other mismatch. Bring back the good old days of people getting introduced by friends and people actually putting themselves out there to approach people in person when interested!

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    Customer Service

    Reviewed Aug. 22, 2019

    I signed up for a month. After having put in the requisite search time, and opening with an individual greeting, I received a total of only 8 responses...and three of those were hurtful and rude. You are better off trying to find someone at the grocery store.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2019

    Signed on approximately 1 1/2 months. Are shown profiles of all women when I asked to receive profiles of a limited group. When I get a notification that says “she wants to meet you” and send a response, I never hear anything from the person. If I mention in a response to a person that I doubt the authenticity of Zoosk; that person disappears from my connections. I do not care if they are are BBB accredited. They, as well as all other online dating should be investigated. I would like to get into their organization as a spy to see how they manipulate people. They send me emails with pictures of women whom they claim like me and ask if I like her. The picture is of a woman with an out of state phone number written in red ink across her face. ZERO stars! Should be condemned!

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    Reviewed Aug. 21, 2019

    It's a fake dating site, where men have to pay. The women do not have to. The site will sent me messages, supposedly from other users, to my email. There are no messages from other users. There is no responses at all! This site is a waste of time, money and should be banned!

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    Staff

    Reviewed Aug. 21, 2019

    I was happy with the dating site when I was a member. What I am unhappy with are the text messages that say this person or that person is interested in me. I closed my account a year ago. Obviously, Zoosk did not delete my profile or is sending fake information in the hopes that I will re-open my account. Either way, Zoosk's actions are unethical. I would not use that site again because of this.

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    Sales & MarketingPrice

    Reviewed Aug. 20, 2019

    Easy to tell 80+% of profiles are fake. Most have no description and only 1 photo. They couldn't even put more effort than that into making fake profiles to make it seem like there's actually girls on there. Also, they double the price, once our about to check out, with a hidden "activation fee". Besides that, their search filters and settings are crap. Just another scam company.

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    Customer ServiceStaff

    Reviewed Aug. 17, 2019

    This is the worst dating site ever. A lot of fake profiles. I got a message from a normal decent looking woman. I had already cancelled because I did not find a match. Then I decided to try for another month. Come to find out the message was fake. I did not get a response after signing up. Just all bad. Never again Zoosk.

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    Online & AppStaff

    Reviewed Aug. 16, 2019

    ZOOSK SHOULD BE cautious of individuals who are making their dating website a way to connect with potential men or women who will try to commit fraud at your expense. What you are reading is not reliable and if you take the time to make get information from them that you want to check for yourself by all means do this. Don't fall into the trap of thinking that this website is going to be a good experience.

    I am a cautious person and of the men that had contacted me, one said on his profile that he was widowed and I started to talk to him and my wheels started turning. So I did an online search, as he gave me his cellphone number, I did a reverse look up the number and it gave me his name. At that point I did further searching and found his marriage certificate. He was off my list. Second said he was a clothes designer and found out as things were not adding up, that he was nothing of the sort. Third one even had pictures and he is representing himself as a well known psychic from England. He was a fraud also, found out the country of origin was Accra, Ghana. SO BEWARE OF THIS SITE. CANCEL YOUR MEMBERSHIP. AND GO TO A SITE THAT IS MORE REPUTABLE. Trust your instinct.

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    Staff

    Reviewed Aug. 13, 2019

    I have chatted with close to ten men in 2 days trying to meet someone. As conversations progress, it’s clear they are scammers: marine engineers, diamond traders, traveling for construction contracts, etc. Where are the real people? Get these scammers off! The scammers are getting smarter and using more normal looking photos, not the polished photos of the past (though some still are), but once the misspellings, and “dears” and awkward English emerges, it’s clear. Zoosk...do a better job of ridding the site of these frauds! I’d like to speak to a real prospect!

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    Customer ServiceStaff

    Reviewed Aug. 13, 2019

    This is by far the worst dating website ever, needs to be shut down ASAP. After paying a subscription they want more money all the time to boost your profile. You get matches that never turn out to be anyone, messages that you never get a response to. Total joke, had one guy whose pic came to me constantly, we are not a match. I told Zoosk to take him down. But no, still pops up all the time. Stay clear of this website.

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    Customer ServiceSales & Marketing

    Reviewed Aug. 11, 2019

    Zoosk sent me a email saying they have declined my essay profile which I did not do any of those. Zoosk said, "Do not put phone number, do not put email, do not put sex or profanity". None I put on my essay so that makes me think because I am deaf and they are trying to remove me due to discrimination, so that's it. Zoosk is a fake site trying to get money. Do not pay Zoosk one dime. Please everybody get out of the site. Thank you by the way. Your photos will be photocopy and stolen. I know I had mine stolen but I didn't care because they will never know where I live or anything. They can dream about trying to scam me. I'm not stupid. Gee Zoosk is not smart than any of us. JUST DON'T BUY MEMBERSHIP OF ZOOSK. I WANT THEM TO GO BANKRUPT. Thanks.

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    Reviewed Aug. 11, 2019

    Lots of fake profiles. Before you pay, you get many attention, likes, messages from these members. Once you paid, none of them write you again. Save your money and time. Stay away from this website. Save your money and time. Stay away from this website. Save your money and time. Stay away from this website.

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    Staff

    Reviewed Aug. 10, 2019

    I signed up two weeks ago. Reading the experiences here of most of us, it's the same story. I get unverified profiles who like me daily and when I ask them to verify they're who they claim the are, I get the run around. These people should be sued and shut down. Bye $56.00. It was not fun while it lasted.

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    Reviewed Aug. 10, 2019

    I have to agree completely with the last couple of negative reviews (without wasting time looking further), that this mob is crap. Computer generated rubbish most of the time. And like one punter has stated, I can't even access now for some reason, perhaps they're waiting for my next AUTO (got no choice), renewal to kick in. ZERO STARS. But even this site requires you to give it one star....

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    Staff

    Reviewed Aug. 7, 2019

    So, Abridged version: After a couple of years being out of the dating game I decided to try Zoosk. Bear in mind, I'm hesitant to give any dating service money after a close relative had some pretty experiences with getting catfished in the past. So here's the deal, I live in an extremely rural community and it's quite literally in that everybody knows everybody sense.. so when I see profiles from friends that I know have either gotten married or been in a long-term serious relationship.. that's red flag number one.

    Number two, I reverse image search. A lot of my results actually came up as Getty Images or went to somebody's Tumblr account. More often than not, this person wasn't even aware of the factor picture was being used on dating apps. And yes, I contacted close to a dozen people last night. Third (and final strike) I came across a picture of my friend's 14 year old sister. Her location was the same on Facebook as it was on Zoosk. Her profile picture was the same on Facebook as it was on Zoosk. She had that little icon stating her account had been verified via Facebook.

    So this begs the question, is there an actual person verifying these accounts or is it left up to some random bot? Because if there is an actual person on the other end of that computer screen oh, they're allowing for many bad situations to happen and not doing their damn jobs. Her Facebook profile said she was in high school, and she was even going on about how amped she was to start her sophomore year soon. And I've noticed a pattern, I think there are young girls who are actually starting troll accounts out of sheer boredom but the major problem with that is that the sex offender registry is a very real thing for very real reasons. Funny how unmanned dating apps are complicit in this.

    The real kicker is it's not that hard to combat any of these red flags. Hell, in order to join a good portion of groups on Kik they asked you to send a verification photo whether it be if you touching your nose or holding up a piece of paper with the date and time on it. On top of that, putting a mandatory time limit on each profile - especially unpaid profiles - for how long I can go without you signing in should be a thing on all dating apps.

    So with all that out of the way, Zoosk - I highly doubt you're going to be getting any of my hard-earned money anytime soon. As it stands, you're no different than any of those Fly by Night dating apps / sites that are positively polluting the dating pool. Unless we see some drastic improvement in the extreme future oh, I think you're going to start seeing business tapering off.

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    Reviewed Aug. 3, 2019

    I only wanted 1 mo. however I was charged for 6 mo. Can no longer login to either the website or app. Conflicting info about views. Will contact my bank so I'm not charged again. This dating site is a rip off.

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    Sales & Marketing

    Reviewed Aug. 1, 2019

    I too was lured into purchasing a subscription because the only way I could communicate with anyone was to do so. Prior to paying, it appeared I had all of these messages, but lo and behold once I paid, they were not actually messages, just stupid computer generated lines. They do not monitor any of the subscribers as I was communicating with someone under 1 screen name, and then his screen name was changed, and I received a notification that he wanted to meet me! Despite the fact that I requested a refund after being on the site only 1 week, they refuse to do so, so now I am out $56 for nothing. Talk about a scam operation.

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    Customer ServiceStaff

    Reviewed July 30, 2019

    How exciting, I have one of the woman checking out my profile! Actually not. Once you view someone or give a positive response to their profile on the Carousel then the site keeps showing that they have viewed your profile. I got so many views from some women that I actually messaged them to see if they had actually viewed my profile, they had not. People come to one of these sites to save time and sort through who is out there but this is a bigger waste of time than going to a bar. Save your money and your time. This site is complete fraud! Good luck!

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    Staff

    Reviewed July 28, 2019

    Don't waste your money! It is rubbish. I signed up for one month and after that, NO MORE! The experience has been crazy. People who I have spoken with are just plainly weird and ask too many indiscreet personal questions. Scam messages...the story of the cousin who needs to date someone and there is a relative trying to hook him up with you... All a way to get your information. I have been here for less than a week and I have already gotten 2 of those messages. I can go on and on...awful.

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    Reviewed July 26, 2019

    I joined Zoosk on 26 July 2019, looking for female friendship. I paid a subscription of GB pounds £56 which allegedly gave me unlimited messaging. However, I was then asked to buy ‘coins’ to read the messages of women contacting me. I tried to ‘unsubscribe’ to Zoosk. The ‘terms and conditions’ state that you can cancel your subscription and get a full refund if you cancel within three days. You have to write to a San Francisco address, zip code CA 94105. I failed to find a UK address, although I joined Zoosk as a UK member. In my opinion, this is a highly irregular way to conduct business, and I would suggest giving this site a very wide berth. Instead, try ‘Encounters’ or ‘Soulmates’ where you will be treated properly.

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    Staff

    Reviewed July 21, 2019

    Really doesn't deserve one star. See the review from Melissa from OR below - she spelled it out clearly. Horrible to navigate. Its touted "Smart" technology has consistently matched me with shorter men who live at least 2 hours or 2 states away - despite that I state clearly what I'm looking for in my profile and have consistently given the thumbs down to these guys everyday for 4 months. My son could do a better job programming and he's an accounting major. AT LEAST 50% of people who contact you are scammers that are so transparent a 3 yr old could pick them off just from their profile. The rest are the SAME people, OVER AND OVER. It's like Groundhog's Day - only more time consuming and you're paying for it. Their daily suggestions are all good looking - same people everyday - that are clearly PLANTS. I could go on. Just DON'T. They are all awful but this one is the worst.

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    Customer Service

    Reviewed July 19, 2019

    This has been a horrible experience for me. In just 4 months of use I was approached by no fewer than 4 catfish scammers; I know this because I found word-for-word identical emails online that were put there by others that had been scammed. One scammer forgot the name of his "only" daughter and referred to her by a different name in a later email; another I found on Facebook with the exact same "studio perfect" photograph of himself, but under a differently-spelled last name.

    My account was also hacked, so clearly security is terrible. I deactivated the account and canceled the gmail account I was using to protect my security. Yet, after deactivating the account months ago, I have just been auto-billed for another six months' subscription. Every time I go to deactivate the account it says its's deactivated, but when I go to it, it still opens and says "active". The account is supposed to be wiped, so it shouldn't even exist anymore, yet there it is, active. I don't know how to get them to stop charging me since I can't find a phone number for a human, and the Help messaging function uses the gmail address associated with the account, but I canceled that gmail address due to security issues, so it doesn't exist. Horrible, horrible, horrible experience. If anyone has ideas how I can get myself out of this terrible company's clutches, I'd love to hear them.

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    Price

    Reviewed July 17, 2019

    First off, I can see a whole bunch of real people's profiles which is far better than other sites. There are some I would undoubtedly date but it involves distance which I'd consider but it would be off the table for them. I live outside a tiny teenie town in Montana. I'm established there. I see it's expensive. I know a thing or two about how these sites stir things up with their user base. The users themselves aren't as active as the site simulates user activity. The coin system is always a rip. I don't trust these offshore high risk credit processors either YMMV.

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    Reviewed July 17, 2019

    OMG Your account gets hacked all the time even though you have a 50 character password protection. You can log into your account from one device BUT not your phone. You change your password and verify it TWICE on the site. Then you log out and try and log back in and it says SORRY wrong password. Your account password gets HACKED straight away. The admin is shady. Probably hacking everyone's account. BE careful. It's just bad security. Someone needs to get Zoosk to pull their socks up on their security or fire the dodgy workers who overtake your account for hacking reason.

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    Customer ServiceSales & MarketingStaff

    Reviewed July 16, 2019

    Wow. Took my money. Wanted more. Zero reply. Very bad. Waste of time. Countless emails to me, with zero reply, it's a scam, just kept deleting crap from this scam business. Still want me on their register until 2020. Keep away. Heard about this on the ABC interview & joined. Can't believe it, ABC advertises scams. Should be shut down. Letting a lot of people down, who have hope to meet someone. Terrible. If I had done my research online I would have not been involved. Wow. Scam and a half. Keep away.

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    Customer Service

    Reviewed July 15, 2019

    I am COMPLETELY frustrated with Zoosk!! I paid the subscription. Zoosk will give you "SmartPicks," once per day (compatible partners). You only have the choice to like or not like the SmartPick. The other person has 24 hours to reply to you. Zoosk doesn't even allow you to view your SmartPicks (Matches), or even reply to them!!! I have loved several guys profiles within the past month, that have been my matches... Once I like them- I can't even locate them again!! So I paid a subscription for people that I match with, but I can't even send a message to or locate. It's the stupidest dating site I've ever seen or known of. Such a waste of money and time. I have people all over the US messaging me, that have no common interests. Absolutely ridiculous. Why can't I even access my matches when I want??

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    Customer Service

    Reviewed July 14, 2019

    I've been on Zoosk on and off and recently signed up again for 3 more months. My overall experience has been negative. I went on a couple dates with maybe 2 guys and they went nowhere. The Carousel thing is a sham. You express interest in people you like on a solely shallow basis. There is no info whatsoever about them, only their age and name. Then once you "like" them, you find out they live hundreds of miles away. That's fine if you're into long-distance relationships, but I've had only bad experiences with them so it's not for me. I've even stated in my profile that I can't do long-distance relationships, yet I get guys from more than 100 miles away contacting me. I also get guys who don't speak English contacting me. Seems like a real waste. Once my three months are up I'm gone.

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    Sales & MarketingStaff

    Reviewed July 8, 2019

    I signed up on a whim with Zoosk. I cancelled almost immediately because I realized what a sham the whole thing is. The only ones who contacted me were too far away to be reasonable for dates, and they wanted personal info right away. RED FLAG!!! Needless, to say I did not give out any info to these people, who claimed to be men with advanced college degrees and yet could not write a simple sentence. They wrote as though English was not their first language. Another RED FLAG!! One guy was in TX he said, yet he was willing to fly to Alabama to meet me after one conversation on the site. Another GIANT RED FLAG!!!! I tried another online site and it was just as rotten. This site is nothing more than a scam. Online dating appears to be just a sham, people out for your money. Please beware!

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    Customer ServiceStaff

    Reviewed July 8, 2019

    This is a complete waste of money, the replies are generic, and many of the profiles are similar. You have no way of knowing if you're messaging paid or unpaid members (who can't respond), unless you pay another substantial fee. There are free options on other sites that give you as much as Zoosk's basic membership. Save your money or try another site.

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    Customer Service

    Reviewed July 8, 2019

    My preference is listed as male looking for a female. They put men's photos on carousel pushing their agenda. Fake profiles non stop with text me numbers. They scrutinize your profile once you pay and change and delete what they want to with no explanation. They have rules about no nudity or children in photos but women can post children and wear bikinis with little coverage. You get hammered with profiles that never respond. Complete waste of money and the ones that do respond are the undatable tattooed toothless haggard misfits.

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    Reviewed July 1, 2019

    They will regurgitate views to make you appear more popular and it's buggy. It's also automated to force smiles and hearts when you don't even send them. Terrible format. Will not pay for another subscription.

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    Customer Service

    Reviewed June 27, 2019

    This is a very automated site. I wrote to customer service because my account had been reactivated after over a year by someone in another state. They posted their own pictures but used all of my information including email and phone number. I notified the site, changed the password and deactivated the site. I tried calling but no one answered. This was the response I got from customer service: Zoosk Customer Support, Jun 27, 10:52 PDT: "Hi **, Congratulations on meeting your special someone! The Zoosk profile under your email has been deactivated. It's no longer active, and doesn't appear on Zoosk. We've turned off email notifications, but you may receive them for the next 48 hours. Please ignore these emails, as opening the links within may reactivate the profile. Best regards, *****. Zoosk Customer Support." This has nothing to do with the issue I contacted them about which was stolen identity. Such a poor site.

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    Reviewed June 27, 2019

    Do not even consider subscribing to Zoosk. My experience with the site has largely been negative. You guys have succeeded in doing absolutely everything wrong that you could possibly do to make me never come back to your site.

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    Reviewed June 26, 2019

    I started two days ago and had to pay extra to actually see messages. I have not even manage to actually connect with anyone even though some do. Seems to be blocked both ways. This site is NOT in the best ten as it pretends in some reviews. Totally and utterly disappointing.

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    Staff

    Reviewed June 23, 2019

    Save your money, this app is no better than the free ones, there are false profiles that lure you in, they allow people to post their profiles without paying, so that they look like there's a big selection, but if they don't pay they can't send or receive messages. The photos are supposed to be verified and on the carousel that you choose from 0-100 percent less that half are verified. And you also keep getting people that keep coming around over and over, even though you x'd them. When you put your preference it keeps changing it so you get everything you don't want with a sprinkle of people that are not verified or have an account. I chose this site thinking if I paid for it I'd get better quality. I've canceled, but paid up for 6 months. Do I regret spending the money? YES!

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    Profile pic of the author.
    Sales & Marketing

    Reviewed June 23, 2019

    This is such a waste as online dating platform. Ha ha. I can't understand how this site rates as one of the best for matches and finding a partner!? Bullcrap. I was on it yrs ago then it was bit better. Now it has non stop ads? No other online date site has ads. Shut down this excuse for taking decent folks $$$! I hope someone works for Zoosk sees this!!

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    Customer ServiceSales & MarketingStaff

    Reviewed June 23, 2019

    Short version... do not waste your money, this site is a scam. Long version... I am a widow and after many years alone I decided to give dating a try. I had never heard of this company but they had somehow found my email and had been sending me pictures of attractive women in my area. I joined the site but chose not to pay the subscription at first. The number of Zoosk members in my town exploded and many of them sent me messages (that I couldn't see - no subscription). After about two months I decided to pay up and I paid $30 to join for one month. Instantly, all the attractive women from my area disappeared from the search function to be replaced by either unattractive people with terrible photographs or attractive people in locations 150-500 miles away from me.

    I sent several messages to different women and received a heart emoji response from every one of them. All followup messages were ignored. Sensing that this whole thing was a scam, I messaged several "members" explaining my concerns and asked them to respond with a single word message if they were real people (figuring that whatever algorithm they were using would miss a request like this). Not a single response from any of them.

    I am sure that they have some actual members - other suckers, like me - but I am convinced that the vast majority of the activity on the site is a clumsy, amateurish, bait-and-switch scam that lures gullible people with fake pictures and profiles. This company needs to be thoroughly investigated by law enforcement. I strongly recommend that you avoid this dating service like the plague. Trusting these people with your personal information and credit card data now feels like a foolish and reckless idea. I hope this is helpful to someone.

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    Sales & Marketing

    Reviewed June 22, 2019

    This place is full of scam. 5 in a month is enough. When I wrote to the company they offered me 15 more days, another 2 scam, they know it but it does not seem to matter that this way, they ALL PAY. Do not waste your time there....

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    Sales & MarketingOnline & App

    Reviewed June 21, 2019

    This company uses deceptive and unethical tactics and should be investigated by the relevant government agency. I've had three accounts, and in each case, I almost instantly received messages. But in order to read and reply to the messages, a purchased subscription is necessary. I purchased subscriptions for two of these accounts, replied to the women who had messaged me, but never heard back from them. Moreover, they all used catchy, one line sentences in their messages, which suggest they are computer generated. Another red flag is that none of the other women I have messaged in general have replied back to me. It is clear these are fake profiles.

    I read numerous negative reviews the other day about this company, and others reported the same kind of problems. Corroborating evidence for my case against this company would be the fact that I saw a photo of an attractive blonde woman in a profile in Northern California, but saw the exact same photo in another profile in North Eastern Texas. It is clear to me that someone is mass producing these photos and fake profiles. Lastly, many women have photos of them on the beach, even though they live inland and in desert areas, where there are no beaches. It is clear that this website is scamming people. They also don't give refunds. Due to the trouble I experienced with one of my accounts, the company gave me an extra free month, but a few days later, it was removed, and no reason was given. I hope this site gets investigated for its unethical procedures.

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    Customer ServiceContract & TermsStaff

    Reviewed June 21, 2019

    I am embarrassed to have ever gotten involved with this company. Today, second try to cancel, plus attempts online, they tell me: "I can't give out my name. I don't have an operator ID." OK---"my name is WIL. I can't get a supervisor. We can't refund your money." OK---"we can refund a little.." OK---how about a little more.. Stay after them and complain. They don't provide receipts, or emails, or account updates.

    Keep a careful eye on credit card statements because they will double charge you. They refuse to provide any copy of an agreement. They stall and say a supervisor is unavailable. They don't post their telephone number for service. They bank on your embarrassment of not catching the scam sooner and break charges into small amounts and avoid sending receipts to stay below detection on your complex long credit card statement. BEWARE!!!

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    Customer ServiceSales & MarketingOnline & AppStaff

    Reviewed June 20, 2019

    I signed up about a month ago. It seems to me this website is a total scam. It shows the same people over and over again. I went on 1 date. Big mistake. This person was an alcoholic and drove me around to numerous bars. And then drove. Pretty scary. Second time, same thing. Didn't continue relationship. He just sent me a message. Haven't responded and won't. Too scary. Be aware.

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    Customer ServiceSales & MarketingOnline & App

    Reviewed June 18, 2019

    Guys typically view you and don't message. Can't control how distant the App goes, so you may find someone you'd like to meet but they're 250 miles away. Lots of dweebs, all the time. One guy told me that guys are only on the website to have online sex. Whatever you do, don't give anyone any of your personal info, including cell phone number and email. It's a scam when you're asked for personal info.

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    Customer Service

    Reviewed June 16, 2019

    Once you have subscribed, it feels as if you have fallen for a dirty low scam. Before you sign up you are tempted by gorgeous people nearby, then once you subscribe and pay, it's a whole different scene of unattractive (sorry..) people who live in different states far away, and you cannot set any preferences to change that. Also, once you have subscribed and paid, they ask you for another monthly fee in order to let other people respond to you- trap. Of course I do, so I paid the extra fee. I feel like I just paid $100 to get into an empty chat room. No refunds.

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    Reviewed June 10, 2019

    It is a dating site and you are not even allow to set preferences for the type of person you are looking for. I don't know why they have their "match" function if people you have rejected or said NO to can still contact you and send you a message. What's the point anyway? It's been awful and I can't wait for my one month deal to expire!!!

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    Customer ServiceSales & MarketingStaff

    Reviewed June 9, 2019

    Don’t sign up, it’s not worth your time or effort. People don’t respond to your inquiries or messages. Try and stop your account, good luck. They will send you a phishing scam to get you back by pretending to be a different company. Report to Apple if you have an iPhone, they are very interested in knowing this. I wasted a lot of time using this site. So many prospects that were shown to me were over 150 miles away. Learned my lesson. Thanks for all the informative reviews. They are all true.

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    Customer Service

    Reviewed June 8, 2019

    I would not join this site again, many fake profiles and bots. What I mean by bots is I was viewing people online, then Zoosk notified me this person wanted to chat. I texted her and she said, "I never messaged you," "what a joke!" Before I joined I was getting messages from Zoosk telling me 10 women left me messages, I joined and most of these messages were hearts. When I wrote to these women never got a response back from one?? "0 out of 10" hmm ok right! I give them 0 out of 5 no value at all.

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    Online & AppStaff

    Reviewed June 8, 2019

    Spoke with a guy who lived 27 miles from me but was out of the country on business for the 3 weeks we spoke. I gave him my cell to make it easier to communicate. He was divorced, no kids, no family, only child who’s parents are both dead. No friends. Got to the point where he said he would be coming home this week. Figured he would be asking me for money to get home so I cut it off. Another guy reached out to me and right away asked for my phone number to communicate instead of using the app. Why do they want your cell number right away? I’m so new at this and feel scammed.

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    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed June 7, 2019

    A friend of mine told me that Zoosk was the best dating site and that he used it and saw tons of good looking women on it. My dumb ** listened to him and joined. 90% of all the female profiles with pictures are fake. To make things even worse, Zoosk sends you notifications and emails constantly telling you that you've received a like or a carousel match, you go to the site, and it's complete BS. No one has liked you! Either that or their account got banned for being fake? Who knows? All I know is that it is a huge waste of time and money. The money part isn't really that big of a deal. The waste of time and the fact that there are SO MANY fake profiles on there is what upsets me the most.

    Zoosk obviously puts up fake profiles of good looking women to sucker people into joining as well as them sending you notifications before you are a member that keep telling you someone wants to chat or meet you, then once you subscribe, you have nothing in your inbox and no matches! I hope this site gets sued for their misleading and totally false advertising tactics! Same thing with Match.com. Total waste of time and money. I haven't tried eHarmony but after being shammed 2 out of 2 times, I'm done with online dating. I wish there was a better way for a 44 year old, self-employed, single man who works 7 days a week to meet single women. Add to the fact that I've never been married and have no kids and am looking to meet a woman in the same boat, I think my chances are about as hopeless as these dating sites.

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    Staff

    Reviewed June 2, 2019

    I paid for three months because it stated I had so many likes/views, etc. Plus I had messages. No replies from the likes. No replies from the people who sent a like or heart. A complete waste of money.

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    Customer Service

    Reviewed May 30, 2019

    I paid for a month's membership. After one week I was notified by my credit card company that I had a 99 dollar charge from Zoosk. They wanted me to buy 99 dollars of coins and they charged me for them. When I questioned them about it I got no reply so I had the charge reversed. They cancelled my month's membership with 3 weeks still left. So I had that charge reversed so now I am blocked from contacting them.

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    Customer ServiceStaff

    Reviewed May 27, 2019

    I had been a paid member of your dating website. Within a week's time I met a guy, good looking, personable, we had some things in common. Talked on your site for a week and exchanged email address. According to his profile page, he lived 10 miles from me. Turns out he was a scammer. Luckily I saved all my correspondence from him, about 5 in total. There were two rather long emails detailing who he was, etc. I have filed a report with the FBI, I contacted you and got a "pat" response. He told me he had removed his profile. I sincerely doubt that he did. I am a widow and he preyed upon my desire to find "love" again. He will do it again until he gets the desired result. I have blocked his phone number and his email address. Your dating website gets high remarks, amazing praises. I read and reread all the reviews, I thought okay. Yeah, not.

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    Reviewed May 25, 2019

    When you sign up with Zoosk, you are forced into a recurring charge situation. They do not notify you when your subscription is about to be renewed. Thus you are charged again.... They DO NOT give full or partial refunds. RIP OFFFF.

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    Customer ServiceStaff

    Reviewed May 23, 2019

    I spent 30 minutes on hold with a representative who spoke very poor English by the name of Maya. I asked for a supervisor and she put me on hold for five minutes at a time as I repeatedly ask for a supervisor. On the last request she disconnected me. My call was concerning my password not working and my email associated with my profile was not working. She told me I would have to create a new profile and use a new email address. I asked why and she had no explanation other than there was “unusual activity” on the account but wasn’t able to explain what that meant. All around a horrible experience. I ended up creating my profile three times with Zoosk. I will never try them again And I’ll tell my friends of the horrible experience I had.

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    Customer ServiceStaff

    Reviewed May 23, 2019

    Joined a couple of weeks ago and was contacted almost instantly by a bunch of men I want nothing to do with and a few men who seemed too good to be true. Guess what? The latter set WAS too good to be true because they were all fake! Set up by Zoosk as bait to get me to keep upgrading the membership. First clue, ladies: men in their 50’s who claim to be “widowed”. I responded to one of these and the next day I got another message from an even more attractive “widower”. (And these men had “advance degrees”, worked in high tech, etc). One today appeared to be trying to chat with me, but Every time I tried to chat or even see if he read my message I was automatically channeled to their store to upgrade. I called customer service and was told they would upgrade me for free but I had already paid for it (stupidly). Then POOF!!! The guy disappeared off the site altogether. I’m cancelling. Beware of these charlatans.

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    Verified purchase
    Customer ServicePrice

    Reviewed May 22, 2019

    You are in the assumption that you will be able to have the opportunity to connect with people for a ending result called an online date. Well this becomes the problem. Before you can remotely connect Zoosk will ask for additional service money. For instance to chat is more money. How is it not being allowed to chat can you possibly date. It’s an online dating. You go on them to connect through chatting. To get more noticed is recommended because Zoosk.com controls everything including the amount of exposure. Wow and how can you verify what they do you? You can’t. All they are doing is preying on your needs for a date. They hide the amount needed to actually get a online date. It’s sad and terrible how much it’s really going to cost and still they have the audacity to give you a monthly rate that misleads you to believe online dating is in fact their so called monthly rate.

    Once again how can you have an online date with only a monthly subscription. They better call it what it is. A fee just to allow you on their site and good luck with that you poor vulnerable people wanting to get an online date prepare your wallets. Call so I can join in the class action suit. Less than two hours of a monthly subscription that doesn’t get you a date by lacking a possible contact controlled by same people charging you for the subscription. It behooves them to do so. They have hidden service fees such as for more exposure. Wow. Really. They are basically saying, "We won’t show you face as much unless you pay us money and much more services to make it possible for what you signed up for online DATING."

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    Reviewed May 15, 2019

    I like many others experienced the same junk profiles. Old inactive accounts, young girls poising as 50 year olds, and fake messages. I expected that this would happen on a dating site. I was persistent and scrolled by the junk and found some real people. I did not realize that my account could be hacked. Thought the site would be more secure. Zoosk did shut down my account. But now I can’t contact Zoosk. Can’t log in. Can’t change password (hackers must have changed email address). How much of my information does the Hackers have? Also I have exchanged phone numbers with a member. Do the hackers have that too? There is a phone number for Zoosk on the web. Says it’s good during the times I am working and there is a 45 min wait. Maybe more to follow.

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    Reviewed May 8, 2019

    I wish I had read your reviews before I wasted my money on a subscription to Zoosk. Do not join. It's a complete waste of time and money- there appears to be no women members only false accounts, I will say again don't join.

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    Reviewed May 3, 2019

    It's advertised as free dating site but you can't do nothing for free. You can't message or make any contact unless you are subscriber. Even as subscriber you have less options than OkCupid has for free.

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    Customer ServiceSales & Marketing

    Reviewed May 2, 2019

    Too many fake profiles with 20-30 year old women saying they are 50+ with phone numbers on their profiles! Scam/spammers. The Zoosk people do very little to verify whether or not the profiles are real! Waste of time and money!

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    Customer ServiceSales & MarketingStaff

    Reviewed May 1, 2019

    Every woman I accepted was a match. Had 2 women who expressed interest in me buy fizzled out. One I had made a lunch date with but the day of our lunch date she said she was ill. She never responded to my confirmations for our date until it was too late. The other woman wanted me to become friends with her on Facebook which I did. She said she thought I was trying to scam her. I asked her several questions which she never responded. She never answered my questions on FB. She also had no work experience or listed any education credentials but did on Zoosk. Both were interested in me but failed to answer all my questions. In addition, I deactivated my account but signed back in to ensure it was deactivated. They automatically reactivated my account without my permission. So I deactivated my account again. They said they would refund me half of my payment but said I wanted a full refund. What a scam Zoosk is.

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    Customer Service

    Reviewed May 1, 2019

    Don't waste your money with this site. All the above reviews are dead on and I also experienced the same. Half the profiles are not existing profiles. They manage this site like a video game, you can pay more money to send cartoon flowers and wine to people, ridiculous. You can pay more money to see if the person you write to read your message. I kept saying no to certain people and they kept popping back in my list, then as soon as I called Zoosk to complain I wanted a refund, I suddenly received 4 messages from men telling me a bogus story about their profile will be done in a few days and "my uncle saw your photo and is very interested in you, please call him at this number" blah blah blah...

    When I called for a refund the man said, "Ok, we can do this, but you have to go to iTunes," and I said that's not how it works. You have to initiate the refund. He continued to tell me I can with iTunes, so I went to my credit union and explained, and we did a fraud claim. My money was refunded! DO NOT USE ZOOSK, waste of money and messing with people.

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    Customer ServiceOnline & App

    Reviewed April 29, 2019

    This website is a waste of money and don’t jump on the one time charge for 6 months because if you want to cancel early none if your money is refundable! I keep getting messages by text or email stating that I have a message but when I go to check the message on Zoosk, it shows that I have none. This has happened multiple times and they try to say someone must have canceled their account. I might believe that if it only happened occasionally but this happens multiple times. I have barely been with them 2 months and they won’t refund any money to cancel my account early. Apparently it’s non-refundable even though that is NOT noted when I signed up. My recommendation is do NOT waste your money! Match.com treated me much better!

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    Sales & MarketingStaff

    Reviewed April 28, 2019

    This is a terrible site. Many members are scammers and it is easy to tell. In addition, the guy you would be least interested in shows up as your favourite after you say no. I have watched this for months and without fail; the one out of five or six that I swipe no shows up as my favourite yet the ones I swipe yes to...on many occasions are not even in my contacts (ones I like folder). It just seems like a big scam to me.... I suggest DO NOT join this site.

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    Customer ServiceSales & MarketingStaff

    Reviewed April 28, 2019

    I was a Zoosk paying member for 1-2 months. Interestingly enough while I was a nonpaying member for close to a year I kept getting a message just about every day from some guy mostly different ones some repeats. I suspected it was just a ploy to get me to come back. So after a relationship ended I decided to come back and see what I had been "missing". Haha biggest joke ever. I read the messages, even responded to a couple especially if I had received more than one message. Not one of these guys responded back to my response. Then of course as paying member the messages mysteriously basically stopped. Very fishy. Very disappointed.

    Went back and forth with customer service a bunch of times requesting my money back and no way they were going to give it back. Said I agreed to no refunds. Exceptions can be made and customer service said no. They even admitted to do a "super send" where they have someone send messages to a bunch of people at once. How impersonal is that? How terrible to try to find a person that way. I have had enough trouble with fakes and scammers that the actual dating site is scamming a bit too. Wow! You could have just refunded my $ and this post would have never happened.

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    Sales & MarketingStaff

    Reviewed April 28, 2019

    The female I was texting I asked if she ever lived in Massachusetts. That was the phone number it was from. She says no but then says I live in Ghana South Africa. If she was so intrigued and interested I wanted her to call me. I don’t think she was really a real person. She was trying to scam me. I’m not happy. She kept saying all the right things but after a few days I finally figured out someone was trying to scam me. I put my trust in this dating site and I’m upset.

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    PriceStaff

    Reviewed April 26, 2019

    I had suspected for a while that this dating site uses deactivated member accounts to continue stringing active members along with bogus messages from potential dates, that mysteriously disappear when the member tries to respond. As a result, will not be renewing my subscription and recommend others read further reviews, available through any web search that doesn't paint a very flattering narrative of this dating site. I will not consciously grant permission of my personal data/info to be misused in such a dishonest way, which is precisely the reason I do not use "social media" platforms in the first place. Thankfully it wasn't a very expensive lesson, but a lesson nevertheless.

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    Customer Service

    Reviewed April 24, 2019

    I read the reviews and ignored them. Figured it would be different for me. Well, it wasn't. More than 50% of the profiles I have encountered are fake. As some of the other people have stated, you will see profile pictures of someone in their 30s claiming to be 55-65 years old. I have been on other dating sites and Zoosk has to be one of if not the worst. You cannot track your "likes", you can't search for people, bogus profiles are not removed even when Zoosk is notified, and you get inundated with false emails claiming someone looked at your profile, expressed interest, wants to chat. This site is programmed to fool you and don't think you will have a better experience. Try a different site.

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    Customer Service

    Reviewed April 23, 2019

    I cancelled my subscription to Zoosk one day short of two weeks from when my paid subscription ends. When I cancelled, they stated that my paid subscription ended that day before the one day shy of two weeks. I was a member of Match as well and they responded offering a discount and not ending my paid subscription when I decided not to stay a member after my paid subscription was over. Match.com did not stop my paid subscription, which is the required legal response.

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    Sales & Marketing

    Reviewed April 22, 2019

    Zoosk, how do we label it. Internet Fraud, Scam, Bait and Switch, or maybe all of the above. In less than 30 days on a 3 month paid subscription with Zoosk my account was cancelled, by Zoosk, citing their reasoning was a security problem. Bogus. Anyone having been living within the last 3 decades knows that the internet has always had security problems but to punish a paying client for a website's own IT failures/shortcomings has no merit. In addition, it was very obvious that Zoosk was/is planting into their database non-existent members. Reviews by others on this forum has also confirmed this.

    After cancelling you they offer a chance to re-scribe, of course with payment. This is classic Bait and Switch. So what do we do about Zoosk? The word Zoosk maybe should be made synonymous with words such as Toxic, Avoid, Beware, and of course the most accurate SCAM. Other solutions maybe class action. I don’t have the answer but websites like this should be investigated.

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    Customer ServiceSales & Marketing

    Reviewed April 21, 2019

    I purchased a one month membership in the Zoosk dating site, thinking I could meet potential matches in my area. The first thing I noticed after I signed up and created a profile with pictures is the following:

    1) I felt like the whole site is a scam. The site wants you to buy coins for various additional options. One area where they wanted to charge coins was if wanted to know if the recipient read your message.
    2) The search engine wasn't useful at all. I entered my criteria, but all that worked was distance and age. The max distance you could select was 100 miles. However, they continually sent matches of over 100 miles.
    3) The straw that broke the camel's back was, I received an email someone wanted to meet me. I clicked on her profile, and then everything was gone. I knew her signing name, but Zoosk site does not have this feature. My thought is why does a dating side not allow the users to search by a user name? But it doesn't.

    4) I did see someone I wanted to meet, you couldn't include your phone number of email address! I guess they want more money before this could happen. Again, it is a dating site. Why restrict me giving out my email address or my phone.

    Bottom line, do not waste your time or your money!

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    Sales & Marketing

    Reviewed April 21, 2019

    Awful experience. They make you pay for everything over and over again. Fake profiles and automatic messaging. Any form of cancellation/refund or deletion of the account not an option!! Unable to deactivate account once subscribed (only "pause" it as an option?!) Unable to cancel subscription although already cancelled in iTunes, as advised (hasn't updated with them!) They probably hang on to your information so that they can use it for their fake scam profiles. Probably only way to get rid of the automatic renewal is to talk to my bank and renew my card!!!

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    Sales & Marketing

    Reviewed April 21, 2019

    I paid for a subscription to Zoosk after receiving some 'likes'/'interested' notifications from some lady members. After paying money for the subscription I found out every one of the ladies' profiles that had induced me to pay for a membership were fake! This is not just scamming. It's fraud. BEWARE!!

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    Customer Service

    Reviewed April 19, 2019

    Received a message from a Zoosk member accusing me of having multiple profiles and threatened to report me. I tried to explain to her that it looks like my profile and pics had been hacked... In the meantime Zoosk blocked my account. Totally false accusations. Called Zoosk and they did nothing to unblock me...even though I had told them I was hacked.

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    Customer Service

    Reviewed April 18, 2019

    Nothing is free. After about two months was abruptly cancelled without a warning or legit reason. Wanted me to resubscribe and go through the whole process again. Claimed my email was at jeopardy which was bogus. Their site was the only site I used that email for. The only way it could have been at risk is that their site was the security risk. Now I don't believe any of the messaging on the site was legit. Don't fall for it.

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    Customer ServiceStaff

    Reviewed April 13, 2019

    I had my Zoosk account hacked. They captured my password, pictures, date of birth and posted false verifications on my profile. I decided to warn everyone I had spoken with on my cell from Zoosk about the hack. One individual I had just corresponded with on Zoosk that morning responded, “You really did want to meet me?”. He then sent me a screenshot of my photo on a cell phone. His response was simply, “I can’t do this to you”. I immediately blocked the number, knowing that this impersonator was also going to obtain personal and private information. I finally got through to a supervisor at Zoosk who financially compensated me. Unfortunately, however, my personal information is now in the hands of some nefarious people. This happened to me twice in four months.

    I have been on other dating websites and never had this happen. A few suggestions: don’t autosave your password (although this was not an option on Zoosk, don’t send anyone your picture, and don’t verify your cell or Facebook account. Change your password regularly and be careful of what personal information you share, for example your pet’s name if you use that as a password. I do not recommend Zoosk. It will take them a while to fix the many holes and software issues they have.

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    Sales & MarketingPriceOnline & App

    Reviewed April 10, 2019

    Zoosk, is a scam!!!! Do not join!!!! Once they've got you: they make it impossible for you to cancel your account. Scammers! They have this misleading video where they "Supposedly" tell you how to cancel your account through iTune; so you follow each step: you go to settings, Apple ID, subscriptions, go to their app...And then They tell you" scroll down to "Cancel subscription"...The only problem is that "Cancel subscription" does not show at the bottom and no matter how many times you try it will not, will not, will not let you cancel it. I am going to make it my mission to expose their scam on social media. I am going to make it cost them hundreds and hundreds of potential (innocent) customers and I will contact government agencies that protect us from scammers like Zoosk! Do not join! Do not join! Protect yourselves! Do not join! Zoosk is a scam!

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    Reviewed April 6, 2019

    I paid for 6 months. Had it for a month. Deactivated it and then reactivated 2 days later. Wants me to pay for it again. Shows people viewing you over and over even though you're not getting viewed or viewing anyone. Just a rip off.

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    Reviewed March 29, 2019

    Zoosk needs to look at some of these profiles. I have met a few people and all of them are convicted felons. IT is not safe. Who knows what other shady profiles are on this website. Great that you verify a face.

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    Reviewed March 28, 2019

    I found too many old/fake profiles. Search system is not accurate. My old profile was still active even though I requested to be deleted years ago. Hence why people's profile I seen years ago are still showing up. Years ago I was assured that my profile will be deleted. Obliviously it did not happen. Don't recommend Zoosk to anyone. There is no way to contact Zoosk. The only reason sign up to Zoosk was they rated number one dating site. (Thought they improve the system.) Waste of 3 months subscription.

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    Reviewed March 28, 2019

    Buyer beware of Zoosk. I now believe of what others have said about this site. I have received multiple requests from other members who want to chat with me. One by one they have told me they didnt send a request to chat with me. Zoosk is not an honest company. They do things like this to get you to renew your subscription and purchase other options. You have been warned.

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    Staff

    Reviewed March 28, 2019

    First I joined a couple of years ago for 3 months. I met some nice people away but only a few local. I didn't renew when I met a guy through and friend and started dating him. I don't go out often so decided to try it again, this time 6 months. The first thing I noticed was the some of the same people still there. I changed the age range of men but still got older men messaging me.

    I seen a friend of mine on it that was there before he passed away but that was two years ago. So they obviously still use your profile whether you're there or not. My ex-boyfriend was there whom Im still friends. I messaged him and said jokingly you're on Zoosk and he said no only Match. So I think both sites are associated somehow because I searched Match and sure enough a lot of the same profiles, unless these guys are on both. Speaking which I am only interested in men but I got woman as well. In conclusion this rated one of the top ten... I will never entertain these sites again.

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    Customer Service

    Reviewed March 24, 2019

    As many other reviews, after seeing many views and messages I couldn't read notifications, I decided to subscribe. When I tried to pay, my card was declined and my bank texted me my card was blocked. When I called the bank, I was told the website tried to make 12 payments for various amounts between £15 and £60 off my account, which led the bank believe it's fraud. Fortunately, they have stopped all the payments & unfortunately, I need a new card. Well, OK, better than losing £350.

    I submitted customer support request, asking for explanation. I got 'personal human being written' answer within 10 minutes - obviously auto-generated and asking me to try again, stating I probably mistyped card details. I submitted another request, asking for decent answer for my question... That one was never answered. I don't know if the profiles and messages were real or not, unlike other reviewers my search actually found quite many people in my area... But I don't know if those would disappear as per other people experience after the subscription. Anyway, I had subscription more than year ago on Match.com and didn't have any payment problems. Thus immediate fraud attempt is alarming and I recommend to stay away from the site.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 23, 2019

    To Whom It May Concern - Stay away from the dating site Zoosk. They, like many others, lure you in with "free" membership. Once you are in you receive attention but you can't read or respond unless you pay. Fair enough, I paid, then for about three or four days I had access and could chat. If the people were real, I couldn't say. But then a notice popped up, telling me to verify my telephone number. I tried and every time I did, another notice popped up, informing me an error occurred and I must try later. I tried many times. Then I tried on one or other website for Zoosk Complaints and reported it at least 5 times. No result. Then I canceled my subscription and give them the reason. Still no response. Please stay away from these people, you are not going to make any real contacts and you are going to lose your money.

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    Customer Service

    Reviewed March 22, 2019

    I didn't pay for Zoosk for a couple days because I wanted to look around first before parting with my money for yet one more online dating service. I saw several women whose profiles I liked and clicked the 'Smile' button. I was alerted that I had messages from these women. So, curiosity got the best of me (wish I'd found this site first) and I signed up for 1 month. I soon saw that all the messages said a variation of the same thing: "I don't respond to winks, please send a message," which I did. No responses from any of them. It finally occurred to me that I didn't get responses because these are fake accounts to begin with! They're created by Zoosk to dupe unwitting people into paying to be jerked around. What they really get is a pissed off consumer who will cancel and never come back again. I will also spread the word!

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    Customer ServiceSales & Marketing

    Reviewed March 19, 2019

    I paid $59.95 for 3 months of service. Almost immediately I received 4 different messages from "interested" women. I replied to each of them with a nice message asking a couple questions about their interests. I got ZERO responses. About a week later, I received a nice message & responded within 3 minutes. Zoosk tells me that the account was closed by the subscriber. This is so unbelievable as to completely destroy Zoosk's credibility. I cancelled my account and was told that my account was cancelled, but I would be able to use my account for the remaining 12 weeks. Ummm, Zoosk? That's not how cancellations work. I disputed the charge with Capital One, but lost my dispute. They have multiple clauses & third party crap to avoid refunding anything. This site has A LOT of fake profiles & is a complete scam. PLEASE DON'T WASTE YOUR MONEY WITH ZOOSK.

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    Online & App

    Reviewed March 12, 2019

    Zoosk is a total waste of money. It is a badly designed application. Slow with messages. A lot of fake profiles. Misinformation. Out of 10 profiles, about 3 profiles are real. The application doesn't match a person well with a date. I will not support this company and I promise that they are just money reapers!!!!

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    Sales & MarketingStaff

    Reviewed March 10, 2019

    It’s a complete scam. Went on site and created a free account to look around. Spent a day looking through the profiles and found some women I was attracted to. I sent ❤️ to a few but nothing back, not even a view of my profile. I did receive some views from other females but none that interested me. It’s funny because after I sent the heart, the site encouraged me to send a message which you need to then pay to send messages. Day two I decided to pay for one month and write to the females that I was interested in and were close to me. After paying for the month, I immediately went to find the females to write and NOT ONE profile could be found. I search with specific age, race, etc., and still none of the profiles were there yet other, unattractive female profiles were there.

    So...I created another account under another email and did a side by side search using my iPad and iPhone. One profile that had paid subscription revealed none of the women I liked, while the unpaid account search found every woman that I found attractive and wanted to write. It’s a total bait and switch. FYI...I was not looking for model type women as some that I liked were like a normal, pretty woman. I’m gonna try again the side by side search and see what happens. If the results are the same then I will pursue getting a refund. If I have to take this to a News media to expose them...I will. Wish I would have read this forum before paying for a subscription!!!

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    Contract & Terms

    Reviewed March 7, 2019

    Worse Dating site I have ever been to. I was on this dating site for exactly 2 years. Talked to one person during that time but never found an ideal date. When I tried to cancel my subscription they told me no way. It seems I signed an agreement with them in perpetuity. Even my bank could not block them from taking the money. So I had to cancel my card and receive a new one. Try any other site but this one.

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    Customer ServiceSales & Marketing

    Reviewed March 3, 2019

    Well, more of the same complaint. As I'm writing this on 1 screenwriting this complaint, and I'm on Zoosk on the other just watching the algorithm of non-sense that they spew. Here's my story. Well, I started as a non-paying customer but had a profile up just to look around and see who would actually want to meet me. I would also send out smiley faces even though I knew I couldn't see if they received them. So on 1 occasion someone replied back, and that's where they got me. I signed up for the 6 months for 74.99 just so I could see the reply and possibly start a conversation.

    Well, the reply was "as smiley faces are great, please send a message if you are really interested in meeting." So I did, and wouldn't you know it, none a peep back. So I chalked it up to possible cold feet, change of heart, etc... It happens. But what's solidifying my accusation is that I say hello to people that are actually online and respond immediately and still now reply back. This is happening as I'm writing this complaint. Please stay away from Zoosk. Total scam. Good luck!

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    Staff

    Reviewed March 2, 2019

    From my current experience, as a paying member who is leaving the site, Zoosk does not let you hide or delete your profile. Furthermore Zoosk rejects my attempts to say in my profile that I will not be on the site after my paid time expires. They are vastly overstating the number of people on the site and active number. I got a message from a lady recently who I had contacted a few times saying, "What's up..." and when I replied to her she said that she didn't send that message. Zoosk also will notify you that you have "messages" when there is no message. Only someone liking you in their section called Carousel which only shows you a picture of a person, with no information, such as where they live! That is of vital importance to most people who are looking to date.

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    Staff

    Reviewed March 1, 2019

    If you want computer generated messages, profiles, views do it! It is a bunch of crap. This is part of how companies get away with crap! Most of everything is computer generated period! They use profiles of people that aren’t members. Just a bunch of crap.

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    Customer ServiceStaff

    Reviewed Feb. 28, 2019

    I sent a "smile face" to a woman. Then the site made it appear she logged on and sent a message back, within about a minute. I decided to pay to see her message... the message was Auto generated as if by her, from Zoosk and basically said, "Hi, I guess this is an auto reply. I could not figure out how to not have one." It came all as 1 message, so didn't even seem as if she wrote any of it. Anyway, that auto generated "Hi" lured me into paying for the subscription so I could see what the message was, and hopefully start a conversation with her. So messed up!! I called zoosk and hopefully will get my money back and have removed myself from the site. All in 1 day. Waste of time.

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    Customer Service

    Reviewed Feb. 16, 2019

    Zoosk sends you messages like a real person is looking to meet, just to get you to spend more money to see that person. The same message is sent, but it’s all lies!! I responded with ridiculous stuff... like I’m dying and have millions and nobody to leave it to. And the response was a computer generated response saying, "I see. Let’s get to know each other through email." Same exact message came 10 times. Sad!!!! Don’t waste your money!

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    Customer ServicePrice

    Reviewed Feb. 15, 2019

    So, I visited their site and opened the account on my iPad. I went to pricing page to see what do they charge and since I wasn't happy with pricing, I clicked twice on power button to close the page, but instead iPad read my fingerprint and charged me $84.00!!! No asking to confirm the purchase, no any kind of warning!!! I immediately contacted everyone involved in billing, PayPal, iTunes and Zoosk and my bank and explained what happened, that I didn't want to purchase subscription. My bank and PayPal couldn't do anything. Zoosk said I have to ask refund from Apple iTunes but when I went to iTunes page and clicked on "I want refund" and explained what happened, I automatically got a response that I will not be refunded!!! No investigation, no case number, nothing!!! So people just to let you know, stay away from all these scum businesses!!!

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    Staff

    Reviewed Feb. 13, 2019

    I was in Zoosk for couple months and usually do not go to anyone's profile unless someone sends me a message and shows interest. But few of the guys contacted me telling me that I keep viewing their profile many times a day but never speak to them. As a woman I never make the first move and never volunteer to speak to guys unless they talk to me. During these months I also noticed that many of the guys view my profile multiple times a day but never talked to me. So I called Zoosk and mentioned what these guys told me. The representative confirmed that when subscribers see someone’s picture on the screen or even when they scroll through the pictures, it shows to the other side as “Viewed your profile”. I find this very disturbing because it sends wrong message and gives wrong impression to people.

    I find it irritating when I see someone viewing me many times per day but never talk to me. However, the subscribers have no idea that this happens and think that people really go into their profile and check them out. Another disturbing thing is that, Zoosk sends a notification to the other party if you open to read the message without the knowledge of the other party. So it is set up in a way that things happen without subscribers knowledge to keep them interested and keep the subscription longer. It might be good for people who are looking for short term relationship but it’s definitely a game for people who trust the dating site and look for longer and serious relationship. It’s a trap to suck people’s money out. I am very unhappy and mad with the way they manipulate people and play dirty tricks.

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    Staff

    Reviewed Feb. 10, 2019

    I have used Match and Bumble as dating venues, Zoosk is by far the worse. They are all a lot of work but Zoosk has the lowest quality men. I received a lot of messages but the people that did meet what I was looking for always lived at the least 150 miles away and for me it is not ideal to date someone that far away. There are many men that have not verified their photos - to me this means they are not real and raises the question did Zoosk create profiles just to add to their pool of people. This site is not worth the time and money! Spare yourself!

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    Customer Service

    Reviewed Feb. 6, 2019

    Before I "subscribed" I received several comments and offers to chat. Once I paid up... Nothing, zero, zip, nada! Not one response from any of the ladies nor any more views! Save yo' money and choose a legit site!

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    Staff

    Reviewed Feb. 5, 2019

    I was not allowed to use any picture I submitted, all clear and G rated, and very shortly after that, my whole introductory story was erased by administration. Upon calling the 888 939-66765 number to claim a full refund I was told they didn't like my story and pictures. In my story I mentioned Al Grierson, the late folk singer and Daniel Sheehan the eminent Constitutional attorney, as some of my interests. Administration couldn't tell me why they had such a problem with my appearance and spirit but I am writing this review to say how totally ALARMING this experience was to me and to call this maneuver for what is...vicious censorship of certain ideas that may not correspond with some standard "rule" book there.

    But I say the entire internet is fast becoming the same way. SHAME ON ANYONE WHO THINK THIS KIND OF CENSORSHIP IS APPROPRIATE FOR A DATING SITE or any site. And I have to wonder who owns these dating sites and dictates such abusive censorship. EXTREMELY ALARMING. Do not cooperate if you care about freedom of speech and freedom to communicate in our public arenas.

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    Sales & MarketingPrice

    Reviewed Feb. 5, 2019

    As you have read many times and these reviews, Zoosk.com as a complete scam! There are tons of fake profiles and yes they use a bait and switch technique to scam males. My photos disappeared and have not returned and there is no human being to contact. There are many other technical issues and this fly-by-night company is completely unethical. It is truly amazing they are still and business. Quite a few women have expressed interest in communicating, however they are mostly well out of the mileage range I specified or I simply have no interest. If we can actually connect a human being to this business, I'm definitely interested in pursuing a class action lawsuit in order to help shut them down.

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    Customer ServiceContract & TermsSales & MarketingStaff

    Reviewed Feb. 5, 2019

    Zoosk is misleading in their advertising and they do this to get you to sign up with them. If you want to try a personals site try Match.com. You will have a better chance there. Zoosk will not let you do a search based on your parameters. They will give you an endless amount of members. All of them not in your area. 95% of the members they sent me were over 35 miles away. In fact most of them are over 100 miles away. The ability to search within a maximum mileage parameter was not given to me. Zoosk never responding in writing to my letter they requested for me to send registered mail in regards to their membership agreement. Do not waste your money on Zoosk. They lie in their advertisement. I’m recommending Match because I was able to control my searches. They have not offer me any benefit to recommend them. I’m being 100% honest in telling you that in that site you are in control of your searches. You are not in Zoosk.

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    Zoosk Company Information

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    Zoosk
    Website:
    www.zoosk.com