Zoosk Reviews

Have found very few fakes on the site however customer support is the worst it can get. They never address your issues - they keep trying to tell you to check everything else on your phone or computer when the problem is their site. Untold times I have gals sending likes that I am unable to send messages to and instead It just changes the screen to show the messages to other gals I've already messaged.

Zoosk is a money terrorist; they take my money any way they want. I signed in months ago, and as soon as I tried, I did like it and wasted my time. There are a lot of fake people, so I cancelled it, but months later, Zoosk did an automatic renewal charge. I did try to contact them, but no one responded to it, so I had no choice but to close my credit card. If any company doesn't have a customer service #, we should not give them the credit card information; they will take money anyway they want. If you want to regret like me, go try it. But my suggestion is don't try, don't cry, and don't say " I should listen to the review." Just ignore Zoosk advertisement.

Garbage dating site. Waste of money and time, the women are not interested in dating. They are interested in guys that buy Zoosk coin and promote their live pages. I don't recommend this garbage site to anyone.

Joined thinking it would be a productive site. There are several fake profiles, chat option is delayed. Smartpicks stay even when removed. Selects people beyond the distanced selection. Several profiles have same backgrounds.

I am seeing the same profiles “online” no matter when I look. People are "viewing" back and forth without commenting. None of my comments have been responded to. For me this was a waste of money. I wish I could get a refund.

It is now three hours since they got my second layer of money to allow me to message members. They have yet to make any such revision to the service they provide me. A lot of dating sites have been taken over by crooks, and this is one of them.

Up until 2020 Zoosk was a great site but they have now started to block messages expecting you to pay more money for read receipt. It's become a scam to get people to just keep spending money on coins.

A ZOOSK subscriber for 4-5 yrs. Had problem, today, sending a message to someone I had already connected with. Error message. "Refresh page" to no avail. You cannot reach them, as they have chosen a third-party (for a fee to YOU) to handle incoming complaints/issues. This is something new. I just paid $39. in May for another 6 months. Mistake. The site has so many problems. It has become inoperable. A shame, I have lost touch with many contacts, as well as all confidence in this site to function properly. Be advised.

Paid for Premium messaging so anyone member or not can respond to My messages I send. Does not work. Way too many Dead Profiles on this site. Does not show you how long ago each profile was accessed like other sites do. The video verification option does not work. No communication with Management. Almost 2 years on it only 2 messages I received.

Got charged for a subscription I didn't order. Tried to cancel and was told I couldn't because someone else was using my site. Another lie. Asked for a refund and was put through the ringer for something that didn't even work. Currently reporting them to the Oregon state attorney general for fraud and theft. Do not use this site.

The Zoosk Dating site in my opinion is not worth it, out of 100 views, I messaged the users, because I thought it was weird that with that many Views I didn't get any Chats. So I decided after seeing users view me many times to send chats to them. I was surprised that only 2 users responded, that tells me a very high percentage are not paying users and don't have the chat feature. You will never have a date if you cannot plan to meet through chat. I also believe there are many old accounts, the photos are there but users no longer use the app. Very deceiving. A lot of users seen. But are they active.

App doesn't work properly. Most attempts to message yield "oops something went wrong." Support is useless. Gave me runaround when I tried to cancel. The people on there might be ok if I could message them, but no luck. Save your money and angst.

After a week I had at least 10 women block me for just saying Hi. These women I would rate about a 3 out of 10...and wanting a night and shining armor to ride in and scoop them up. I am not the most handsomest man in the world but deserve better than what was there. Do yourself a favor and find something else. The women there look down on you like you're not worthy and most I would not take to a dog fight even if they were the defending champ. Go elsewhere.

Negative in every respect. I could go on but I don’t want to waste time. Miserable failures. Stay away. Do yourself a favor and find another app. Chat feature is a pay per view. I be am tired of this app. So long.

The Zoosk Chat consistently fails. There are types of failures. 1) You send a first message to an individual and the message completely disappears and you are no longer able to contact the individual as they are supposed to appear in a Chat Queue. Because both the individual and message are not in the chat queue, you can no longer message with them. 2) You send a first message and it gets read and then the individual will send a response but you never receive and it, and any further messages you send, apparently aren't sent either as they are never read. (I have the Zoosk premium feature that allows me to see when my messages are read). 3)You send a first message and it remains unread, even though the person viewed you a few minutes earlier. The person you sent the message to is in the Chat Queue but your message is never read.

The worse experience ever! I have actually blocked men who keep contacting me, and made it clear I'm not interested in and they pop up again! I'm 71 yo and don't look my age so I picked ages 55 to 72 and they keep changing it to their recommendations! Men in their mid to late 80s! What?! Not enough good matches at all. So frustrating. Do not recommend at all.

Closed my account, with no explanation and no recourse. Money gone. I had exposed a scammer, so they knew how to get revenge. They contacted Zoosk and accused me of something, {I assume}. Zoosk bought it without asking me, and canceled me. Entire subscription lost.

I'm very disappointed with Zoosk. I've met very few people on here, and it never turns into anything more than a one-time coffee date.. Their customer service number is also incorrect. It's been disconnected, but still listed online (888.939.6675). And now, as of May 2025, they not only charge you a subscription fee, but you have to pay $4.99 to actually allow someone to message you??? What a RIP-OFF.

Bad. Be warned. They take your money then tell you to subscribe when I already was. Paid for a 6 month subscription and after 3 months I was told to subscribe if I wanted to keep using their piece of excrement site.

This has been a complete and total scam, you pay for a sub which doesn't work at all. Supposedly chat comes with the paid sub but I guess not, they haven't been able to fix it since I opened the account a month ago. Well you got my money and I won't be back, Match is 100x better than this steaming load of dook.

After being on this site for a few times it takes forever to fix your password recently. My subscription was still good for three weeks and it was just turned off after contacting the website. They needed pictures of what was going on and then just dropped it and then they asked how they did. It’s the worst Customer service I’ve seen in a long time. They don’t care about you. They just care about their money.

This app is not good. Fake women and profiles on here but you're quick to take people money. This site should be close down. It horrible off I would not recommend this to anyone else. Please fix all the fake profile.

I never get anywhere on Zoosk but just get completely ignored and I think I am fairly good looking. System doesn't work well. I got informed a woman wanted to chat with me but I was not able to contact her. I get lots of messages that someone has viewed me but only twice out of at least a hundred messages did anyone contact me back and then after their one contact they suddenly disappeared. Something is very wrong with Zoosk. I feel as if I have entered a madhouse where people are definitely trying to harm me financially and emotionally. I tried it for three months and I won't return.

I paid for a 6 month membership so I could send messages. In those six months I've sent over 100 messages. Out of the 100 messages I've gotten absolutely zero response. That tells me they are inactive or fake profiles. Absolutely do not pay for this site.

Worst dating app ever. I have had maybe 5 likes. All from 3000km+ away. I'm on other apps and never had such a poor response. I feel like they have stocked fake profiles. It keep saying I've had views... always the same 9 people. No way is someone looking over and over without sending or responding to a message. The app is not user friendly. You can't limited distance so the few people who did contact me were on the other side of the country. It's just a money grab. DO NOT WASTE A PENNY ON THIS.

The latest version of the app is totally messed up. It does not allow you to delete anyone you are not interested in. I wrote to customer service and they told me just block the member, which I felt it's totally unnecessary. Just delete the conversation. But after exhausting all methods of trying to delete I decided I would block the member. Guess what??? That does not delete the conversation either. All I have is tons of messages that are useless and there's no way to get rid of them. They took the membership money and now if it's possible it's such a horrible app and I would never join had I known this was going to happen.

Agreed. Mostly fake profiles, the organization appears very unethical. Bottom line, all about the revenue. I would never subscribe. Low quality matches, the majority not local. I believe the site creates views and sends fraudulent messages.

This site is the worst that I have encountered. Suggested matches are routinely offered but are way out of range (mileage) for the search preferences - sometimes several hundred miles. The "Carousel" feature is nothing more than a series of photos with no description other than member age, so you are asked to choose based on appearances only. You will then be given a suggested match which is, again, well outside of the geographic search range. The same is true of the "Smart Picks" feature - routinely outside of the geographic search region, so what is "smart" about that? Both the search and smart picks often ignore the search criteria that has been entered - smoker vs. non-smoker, ethnicity, body styles. What is the point of providing the information if it is only being ignored? Fortunately, I only signed up for one month, but it was money poorly spent.

Their customer service in non-existent. No way to reach them via phone, text or email. I have set my distance setting at 20 miles over a dozen times now and most of my matches are still from hundreds of miles away. eHarmony is much better.

I tried signing up and went thru then it said I couldn’t, then tried again and it said my account was deleted, then it said my email and password doesn’t match, the password and email isn’t supposed to match.