
Zoosk Reviews
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About Zoosk
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Zoosk offers an online dating platform that utilizes behavioral matchmaking technology. Users are paired based on their activity and preferences. Established in 2007, Zoosk also integrates social networking elements and a mobile-friendly design.
- User-friendly interface
- Quality matches for paid users
- Positive success stories
- High subscription costs
- Presence of fake profiles
- Poor customer support
Zoosk Reviews
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- 4,682,065 reviews on ConsumerAffairs are verified.
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Reviewed April 25, 2025
This has been a complete and total scam, you pay for a sub which doesn't work at all. Supposedly chat comes with the paid sub but I guess not, they haven't been able to fix it since I opened the account a month ago. Well you got my money and I won't be back, Match is 100x better than this steaming load of dook.
Reviewed April 11, 2025
After being on this site for a few times it takes forever to fix your password recently. My subscription was still good for three weeks and it was just turned off after contacting the website. They needed pictures of what was going on and then just dropped it and then they asked how they did. It’s the worst Customer service I’ve seen in a long time. They don’t care about you. They just care about their money.
Reviewed April 11, 2025
This app is not good. Fake women and profiles on here but you're quick to take people money. This site should be close down. It horrible off I would not recommend this to anyone else. Please fix all the fake profile.
Reviewed March 30, 2025
I never get anywhere on Zoosk but just get completely ignored and I think I am fairly good looking. System doesn't work well. I got informed a woman wanted to chat with me but I was not able to contact her. I get lots of messages that someone has viewed me but only twice out of at least a hundred messages did anyone contact me back and then after their one contact they suddenly disappeared. Something is very wrong with Zoosk. I feel as if I have entered a madhouse where people are definitely trying to harm me financially and emotionally. I tried it for three months and I won't return.
Reviewed March 23, 2025
I paid for a 6 month membership so I could send messages. In those six months I've sent over 100 messages. Out of the 100 messages I've gotten absolutely zero response. That tells me they are inactive or fake profiles. Absolutely do not pay for this site.
Reviewed March 19, 2025
Worst dating app ever. I have had maybe 5 likes. All from 3000km+ away. I'm on other apps and never had such a poor response. I feel like they have stocked fake profiles. It keep saying I've had views... always the same 9 people. No way is someone looking over and over without sending or responding to a message. The app is not user friendly. You can't limited distance so the few people who did contact me were on the other side of the country. It's just a money grab. DO NOT WASTE A PENNY ON THIS.

Reviewed March 8, 2025
The latest version of the app is totally messed up. It does not allow you to delete anyone you are not interested in. I wrote to customer service and they told me just block the member, which I felt it's totally unnecessary. Just delete the conversation. But after exhausting all methods of trying to delete I decided I would block the member. Guess what??? That does not delete the conversation either. All I have is tons of messages that are useless and there's no way to get rid of them. They took the membership money and now if it's possible it's such a horrible app and I would never join had I known this was going to happen.
Reviewed Feb. 23, 2025
Agreed. Mostly fake profiles, the organization appears very unethical. Bottom line, all about the revenue. I would never subscribe. Low quality matches, the majority not local. I believe the site creates views and sends fraudulent messages.
Reviewed Feb. 14, 2025
This site is the worst that I have encountered. Suggested matches are routinely offered but are way out of range (mileage) for the search preferences - sometimes several hundred miles. The "Carousel" feature is nothing more than a series of photos with no description other than member age, so you are asked to choose based on appearances only. You will then be given a suggested match which is, again, well outside of the geographic search range. The same is true of the "Smart Picks" feature - routinely outside of the geographic search region, so what is "smart" about that? Both the search and smart picks often ignore the search criteria that has been entered - smoker vs. non-smoker, ethnicity, body styles. What is the point of providing the information if it is only being ignored? Fortunately, I only signed up for one month, but it was money poorly spent.
Reviewed Feb. 5, 2025
Their customer service in non-existent. No way to reach them via phone, text or email. I have set my distance setting at 20 miles over a dozen times now and most of my matches are still from hundreds of miles away. eHarmony is much better.
Reviewed Jan. 14, 2025
I tried signing up and went thru then it said I couldn’t, then tried again and it said my account was deleted, then it said my email and password doesn’t match, the password and email isn’t supposed to match.
Reviewed Dec. 30, 2024
Very, Very bad customer service. Ask them to just delete my account and its entirety by the end of it. They would not do it. Once you start a profile, they keep it on there to lure more unsuspected victims of their crappy site.
Reviewed Dec. 18, 2024
99.9% scam profiles. The scam level is so epidemic that I finally took it as a game to report profile in a daily basis. It did not used to be like this, years ago was different but this is my last subscription ever...
Reviewed Dec. 6, 2024
Zoosk a dating site took my money. I signed up for a 3 month subscription and yeah they took my money and no subscription anywhere. I have send multiple messages since they don't have a phone number. People be careful this site is good for taking your money and nobody to answer. What happened ZOOSK dating app. All they do is take your money is a fake.
Reviewed Dec. 2, 2024
Absolute con job. Full of long canceled and fake profiles. Zoosk also pumps up their numbers by using the same pictures to create fake profiles. They think they're being clever by flipping the picture. I wish you could give it 0 stars.
Reviewed Nov. 22, 2024
Unlike OK Cupid, Zoosk is extremely cumbersome to use. Most importantly, you are NOT able to respond to interested candidates UNLESS you subscribe. With OK Cupid, Bumble, you can converse via the site without being a subscriber. I don't see this site being around in the next 3 to 5 years.
Reviewed Nov. 17, 2024
So called members very few within the range of where I live, many from afar like 150 miles and more, difficult to date well impossible. Those that are close by never ever return a message. Actually I don't think they ever get any. I never hear back. It's like the log rhythm holds back one's message unless you have purchased more coins or spent more revenue. Dissatisfied disappointed for sure. In conclusion I say Zoosk is really a 3 dollar bill. Not worth it!!!
Reviewed Nov. 4, 2024
I had only been a member for a few months. Didn’t love the site and received lots of messages from Zoosk removing those that were being fraudulent, etc. I have been removed as well and did nothing wrong. Zoosk never contacted me to let me know either. I had been chatting with someone offline, thankfully. He alerted me of the email he received about me being removed due to fraudulent activity. Really? I was not informed and now I realize they sent that message to anyone on Zoosk that I had been communicating with. It’s embarrassing as I did nothing wrong. I sent a message to customer service only to be told that there were some inconsistencies in my profile. I needed to provide my license front and back or passport so they could remove the block.
First off, why not send me a message to indicate same prior to removing and sending out emails to trust I had been communicating with prior to the removal. They are suggesting once I provide the documentation confirming it’s me, they’ll remove the block. Damage has been done and why would I want to keep this ridiculous online dating site after what they did?? Zoosk should be reported for fraudulent activity and scamming innocent people out of money.
Reviewed Oct. 23, 2024
Without any evidence or justification, Zoosk sent an email to everyone woman I had contacted accusing me of fraudulent activity. In addition, they shut down my account. The damage to my reputation is irreparable. I will be looking into defamation-of-character legal action. Join me in spreading the word that the Zoosk dating app/site will not only overcharge you for their service, but will put your integrity at risk and greatly damage your reputation in your online dating endeavors.
Reviewed Oct. 22, 2024
Not a good dating site, seems like they have a lot of people on here but most have a basic account and you can't reach out to them. Someone try to hack my account. I believe some are fake accounts by Zoosk. There are sketchy people on here, be aware. I canceled my account because think Zoosk give you the runaround to get your money.
Reviewed Oct. 22, 2024
This is the worst dating website on the "internet"! They should be removed because they are "fraudulent". I paid for a "6-month subscription" and was on it only for 1 1/2 days and then my account was "blocked" by these disgusting people that run this website! There was no reason for this! The profiles I saw were all "fake" and "scammers"! No one ever wrote back to me even though there was just "one" and I had sent out at least 15 likes! I was able to do this two weeks before I became a paying member!
These are very nasty people and you don't want to deal with this criminal element of people that are running it. Just put their name Zoosk in a Google search bar and you will be shocked at the hundreds of negative reviews for them. They need to be eliminated from the internet! They have no customer service phone number so that you cannot get in touch with them and if you email them they just send you a pre-scripted answer which will never address your issue! This group was started in Germany! Beware! Do not deal with these evil people!
Reviewed Oct. 21, 2024
I bought a 3 month subscription so I could communicate with 2 men who kept viewing me. I thought they were interested but were not subscribers so I subscribed and they both told me that they did not view me more than once - so Zoosk obviously posts fake views - that's terribly dishonest manipulation to get people to pay! Customer Service is awful too. They never answered me about the fake views. Spiritual Singles is a good, honest, site with comparison questions and scored matches. I will never give Zoosk another penny!
Reviewed Oct. 17, 2024
Abysmal customer service. For whatever reason, the app could not verify my telephone number. I would get into the app and would be able to see who was viewing me or who was writing me for about 30 seconds and then the app would take me to a site where I was to enter my telephone number to be verified and nothing happened. This went on and on and on. I wrote customer service and the one individual I spoke with said that had to be kicked upstairs, I guess to someone more knowledgeable. But that person never contacted me. I gave them 48 hours to get this fixed or I would delete my account. Today, sending final message in the 30 seconds that I had which included my telephone number to a lady I had been, briefly, communicating with, I deleted my account. Decided itself does not appear to be too bad, but don’t look for any help from anyone from customer service.
Reviewed Oct. 3, 2024
Not surprised at the low ratings. While the site itself is average, there are a lot of scammers here. Even if you join for 1 week, you have to agree to an auto-renewal. I was charged 2 additional times within 2 days. Customer service just says prove it was their fault. I disputed the claim with my credit card company.

Reviewed Sept. 28, 2024
The dating site is good to use and navigate other than you are only shown one profile at a time instead of being shown thumbnails of lots of profiles and you can click on the ones you are interested in. In addition after signing up for free Zoosk baits you into thinking people are messaging you when the messages are not really sent by the people the sites claims (I checked by messaging the people and asking them if they sent the email and they said no).
In addition, after you paid for a membership you afterwards learn that the only people that can reply back to you are also premium paid members so they offer you another pay upgrade that allows them to message you back if they are not a paid member. Very scummy and scammy. I paid for one month and won't be back. I am now a member of pofree.org which IS totally free.
Reviewed Sept. 12, 2024
Inevitably when I attempt to use Zoosk I get a "Sorry we encountered an error" error message. They have no phone number to call and to submit a help form you must do so from their app. That does no good because you cannot get beyond the error message. I WILL NOT renew my subscription. I have attempted all the fixes I have found on Youtube videos but none of them work. I have offloaded the app and reloaded it several times. I have turned off my phone and rebooted it. I have attempted to find where the cache and storage are located to no avail. Any company who will not let you contact them is very suspect. Do not use this app!! It is not worth the frustration.
Reviewed Sept. 12, 2024
I wish I could get my money back, no way of getting a hold of them.. This site gives fake hits, fake profiles, controls everything you can see, leads you along so you sign up again. After my membership it showed I had 28 messages when normally I get one or 2 a week. Right now I can't look at hits or alerts this is because I complained about a few things in print. Now they're blocking me.
Reviewed Sept. 2, 2024
Can I give this site/app a rating of ‘zero’?? I wasted time setting up a ‘free’ account only to find out that I can’t see any of the supposed messages I’d received w/o paying and there were still a ton of ads! Who’s going to spend money to potentially find out there’s no one of interest there, or that the site is full of fake accounts. With so many sites that are actually free, I have no idea why anyone would be on Zoosk.
Reviewed Aug. 17, 2024
Don't waste your money! I have tried this site three times in the last two years. What you see is manipulated around your age, so you won't be able to see everyone that is there. Thousands of profiles that are not active and I noticed some from two years ago not active. If you do not delete your photo and information, you will probably be seen for years to come even if you are gone!
When my account subscription expired, all of a sudden new women appeared of different ages. If you do a personal search where you decide the details, you won't get to see everyone active. I experimented just to see how they manipulated things. You won't get to see the zodiac sign on the cell phone app, only on the website, computer-based. Also when my subscription expired, I instantly got five more interested women which obviously I could not see their message or their profile unless I paid more money.
Reviewed Aug. 16, 2024
For an older male, there are lots of phony profiles. You get notified that someone is interested in you, and you reply and they never respond. They should make every profile be verified. Not worth the money.
Zoosk Company Information
- Company Name:
- Zoosk
- Website:
- www.zoosk.com
