Zoosk Reviews

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About Zoosk

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Zoosk offers an online dating platform that utilizes behavioral matchmaking technology. Users are paired based on their activity and preferences. Established in 2007, Zoosk also integrates social networking elements and a mobile-friendly design.

Pros
  • User-friendly interface
  • Quality matches for paid users
  • Positive success stories
Cons
  • High subscription costs
  • Presence of fake profiles
  • Poor customer support

Zoosk Reviews

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    Page 2 Reviews 10 - 40

    Reviewed Sept. 26, 2025

    Big waste of money, I got sucked in thinking this was the latest and the greatest, The way they have it programmed never lets you to see enough of the persons profile, You can't tell if they're 15 Miles or 200 Miles away. This is because they don't have many users, Stick with Match.

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    Customer Service

    Reviewed Aug. 25, 2025

    For months on Zoosk several women a day would send me a “like” and I’d reciprocate for a match. But no one ever replied to my “hello” introductions. Eventually I noticed that these women never even viewed my profile. They were fake accounts created by Zoosk to deceive me into thinking I was incredibly popular, so I’d resubscribe. Instead, I’m done.

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    Verified purchase
    Customer ServiceRefunds & Payouts

    Reviewed Aug. 25, 2025

    Horrible site! I received more security emails from Zoosk warning me not to reply to scammers who contacted me than I got from real men. I wanted a refund and was told I should know the difference between real and fake profiles??? Oh really, so it's my fault they don't verify people!!!

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    Sales & MarketingPriceRefunds & Payouts

    Reviewed Aug. 17, 2025

    The value of this site is no cost, like Plenty of Fish. Very few local women and I live in Huntington Beach, CA. A lot of scam profiles and if you ask for money back because all the "likes" were from fake profiles Zoosk will say that is not their responsibility.

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    Customer ServiceSales & MarketingRates

    Reviewed Aug. 16, 2025

    Complete scam. Either Zoosk is using it as a phishing front, or they do not properly validate new user accounts. For example, I received email near 13 August 25, stating that someone was interested in my profile pretending to be from the opposite sex. The moment I reset the password on the account using the Forgot Password feature, the account allowed me to login, and within 5 minutes of me trying to find the How to Erase, Disable Account Support Page, the account was blocked by the administrator. So, they are either using Zoosk to validate my email account was legitimate and being monitored, or they just coincidentally noticed the account's password was changed moments earlier by a person not owning the account using MY EMAIL ADDRESS.

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    Coverage

    Reviewed Aug. 10, 2025

    Adds cover half of the page you can't see anything. How can they expect you to find out about a person. When they're covered up. I wouldn't recommend this website to a friend or a family member and any way, shape or form.

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    Reviewed Aug. 3, 2025

    This has been the WORST experience ever. This site is full of scammers. Not real people looking for actual love and relationships. I would highly recommend saving your money and staying single at this point cause you ain't finding anyone here.

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    Sales & Marketing

    Reviewed July 30, 2025

    Seems like a big scam to me now that I have been on for 3 weeks. For one instance, on a search for women within 50 miles, it came up with 48. Yes, I scrolled through and counted them, in Dearing, Kansas. This is a town according to 2020 census that has a population of 382 people, with 47% of those being over 45. Not likely when my city of 8500 only came up with 8.

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    Reviewed July 24, 2025

    Same old hags! Same photos and fake accounts. It's like these dating apps use all the same photos. Don't waste your money. Go meet someone at the gym or bar. This is beneath people. Get out on hikes or bike rides.

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    Verified purchase
    Customer Service

    Reviewed July 23, 2025

    Have found very few fakes on the site however customer support is the worst it can get. They never address your issues - they keep trying to tell you to check everything else on your phone or computer when the problem is their site. Untold times I have gals sending likes that I am unable to send messages to and instead It just changes the screen to show the messages to other gals I've already messaged.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedBilling

    Reviewed July 16, 2025

    Zoosk is a money terrorist; they take my money any way they want. I signed in months ago, and as soon as I tried, I did like it and wasted my time. There are a lot of fake people, so I cancelled it, but months later, Zoosk did an automatic renewal charge. I did try to contact them, but no one responded to it, so I had no choice but to close my credit card. If any company doesn't have a customer service #, we should not give them the credit card information; they will take money anyway they want. If you want to regret like me, go try it. But my suggestion is don't try, don't cry, and don't say " I should listen to the review." Just ignore Zoosk advertisement.

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    Verified purchase
    Rates

    Reviewed July 16, 2025

    Garbage dating site. Waste of money and time, the women are not interested in dating. They are interested in guys that buy Zoosk coin and promote their live pages. I don't recommend this garbage site to anyone.

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    Customer Service

    Reviewed July 6, 2025

    Joined thinking it would be a productive site. There are several fake profiles, chat option is delayed. Smartpicks stay even when removed. Selects people beyond the distanced selection. Several profiles have same backgrounds.

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    Verified purchase
    Customer ServiceRefunds & Payouts

    Reviewed July 2, 2025

    I am seeing the same profiles “online” no matter when I look. People are "viewing" back and forth without commenting. None of my comments have been responded to. For me this was a waste of money. I wish I could get a refund.

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    Reviewed June 30, 2025

    It is now three hours since they got my second layer of money to allow me to message members. They have yet to make any such revision to the service they provide me. A lot of dating sites have been taken over by crooks, and this is one of them.

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    Sales & MarketingPrice

    Reviewed June 29, 2025

    Up until 2020 Zoosk was a great site but they have now started to block messages expecting you to pay more money for read receipt. It's become a scam to get people to just keep spending money on coins.

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    Reviewed June 27, 2025

    A ZOOSK subscriber for 4-5 yrs. Had problem, today, sending a message to someone I had already connected with. Error message. "Refresh page" to no avail. You cannot reach them, as they have chosen a third-party (for a fee to YOU) to handle incoming complaints/issues. This is something new. I just paid $39. in May for another 6 months. Mistake. The site has so many problems. It has become inoperable. A shame, I have lost touch with many contacts, as well as all confidence in this site to function properly. Be advised.

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    Customer ServiceRefunds & PayoutsMaintenanceCommunication

    Reviewed June 24, 2025

    Paid for Premium messaging so anyone member or not can respond to My messages I send. Does not work. Way too many Dead Profiles on this site. Does not show you how long ago each profile was accessed like other sites do. The video verification option does not work. No communication with Management. Almost 2 years on it only 2 messages I received.

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    PriceRefunds & PayoutsHonesty & Transparency

    Reviewed June 19, 2025

    Got charged for a subscription I didn't order. Tried to cancel and was told I couldn't because someone else was using my site. Another lie. Asked for a refund and was put through the ringer for something that didn't even work. Currently reporting them to the Oregon state attorney general for fraud and theft. Do not use this site.

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    Customer ServiceSales & MarketingPriceOnline & AppValue

    Reviewed June 17, 2025

    The Zoosk Dating site in my opinion is not worth it, out of 100 views, I messaged the users, because I thought it was weird that with that many Views I didn't get any Chats. So I decided after seeing users view me many times to send chats to them. I was surprised that only 2 users responded, that tells me a very high percentage are not paying users and don't have the chat feature. You will never have a date if you cannot plan to meet through chat. I also believe there are many old accounts, the photos are there but users no longer use the app. Very deceiving. A lot of users seen. But are they active.

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    Verified purchase

    Reviewed June 15, 2025

    App doesn't work properly. Most attempts to message yield "oops something went wrong." Support is useless. Gave me runaround when I tried to cancel. The people on there might be ok if I could message them, but no luck. Save your money and angst.

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    PriceRates

    Reviewed June 13, 2025

    After a week I had at least 10 women block me for just saying Hi. These women I would rate about a 3 out of 10...and wanting a night and shining armor to ride in and scoop them up. I am not the most handsomest man in the world but deserve better than what was there. Do yourself a favor and find something else. The women there look down on you like you're not worthy and most I would not take to a dog fight even if they were the defending champ. Go elsewhere.

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    Customer Service

    Reviewed May 28, 2025

    Negative in every respect. I could go on but I don’t want to waste time. Miserable failures. Stay away. Do yourself a favor and find another app. Chat feature is a pay per view. I be am tired of this app. So long.

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    Customer ServiceMaintenanceStaff

    Reviewed May 26, 2025

    The Zoosk Chat consistently fails. There are types of failures. 1) You send a first message to an individual and the message completely disappears and you are no longer able to contact the individual as they are supposed to appear in a Chat Queue. Because both the individual and message are not in the chat queue, you can no longer message with them. 2) You send a first message and it gets read and then the individual will send a response but you never receive and it, and any further messages you send, apparently aren't sent either as they are never read. (I have the Zoosk premium feature that allows me to see when my messages are read). 3)You send a first message and it remains unread, even though the person viewed you a few minutes earlier. The person you sent the message to is in the Chat Queue but your message is never read.

    I've contacted their Help Desk Multiple times about this issue. I've even provided them the specific person I'm trying to contact and you'll receive a response that they've forwarded my problem to Technology. The problem does not get fixed and eventually their Help Desk will ignore any further communication. Apparently it's a problem they can't fix.

    The Zoosk Chat used to be reliable. If you look at their Home Page, both the Chat and Like indicate that they are new. The Like doesn't work either. My guess, they launched it before thoroughly testing. Zoosk needs to go back to their old Chat. At least it worked. Their new chat is unreliable and incredibly irresponsible as I'm positive multiple users are having the exact same issues that I've just outlined. I wish someone would launch a class action suit against them as they are well aware of the issues, but either don't care or don't have the resources to fix the problem. Original Tip

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    Punctuality & SpeedRates

    Reviewed May 25, 2025

    The worse experience ever! I have actually blocked men who keep contacting me, and made it clear I'm not interested in and they pop up again! I'm 71 yo and don't look my age so I picked ages 55 to 72 and they keep changing it to their recommendations! Men in their mid to late 80s! What?! Not enough good matches at all. So frustrating. Do not recommend at all.

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    Transparency

    Reviewed May 19, 2025

    Closed my account, with no explanation and no recourse. Money gone. I had exposed a scammer, so they knew how to get revenge. They contacted Zoosk and accused me of something, {I assume}. Zoosk bought it without asking me, and canceled me. Entire subscription lost.

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    Customer ServicePrice

    Reviewed May 17, 2025

    I'm very disappointed with Zoosk. I've met very few people on here, and it never turns into anything more than a one-time coffee date.. Their customer service number is also incorrect. It's been disconnected, but still listed online (888.939.6675). And now, as of May 2025, they not only charge you a subscription fee, but you have to pay $4.99 to actually allow someone to message you??? What a RIP-OFF.

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    Refunds & Payouts

    Reviewed May 2, 2025

    Bad. Be warned. They take your money then tell you to subscribe when I already was. Paid for a 6 month subscription and after 3 months I was told to subscribe if I wanted to keep using their piece of excrement site.

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    CoverageSales & MarketingRefunds & PayoutsMaintenance

    Reviewed April 25, 2025

    This has been a complete and total scam, you pay for a sub which doesn't work at all. Supposedly chat comes with the paid sub but I guess not, they haven't been able to fix it since I opened the account a month ago. Well you got my money and I won't be back, Match is 100x better than this steaming load of dook.

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    Customer ServicePunctuality & SpeedMaintenanceStaff

    Reviewed April 11, 2025

    After being on this site for a few times it takes forever to fix your password recently. My subscription was still good for three weeks and it was just turned off after contacting the website. They needed pictures of what was going on and then just dropped it and then they asked how they did. It’s the worst Customer service I’ve seen in a long time. They don’t care about you. They just care about their money.

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    Zoosk Company Information

    Company Name:
    Zoosk
    Website:
    www.zoosk.com