Match.com Reviews

I'm not a lesbian. I'm looking for male. When doing profile it won't submit looking for male. I want my account erased. I'm not joking. I don't want match services.

This dating site is both deceptive and fraudulent. They post members who are no longer active and when I contacted individuals on this site they no longer had accounts.. and these were members who supposedly sent me emails! I responded to an email that came from a member and it automatically activated my account and I was charged for a six month membership! When I contacted them they were not interested in helping me in any way! Luckily my credit card company was able to handle my dispute and credit the charge to my account! Beware of this dating site!

I signed up with Match.com four days ago. I have gotten plenty of e-mail responses. But on the e-mail response, if you want to look at their profile, it will send you to a page, that you have a very hard time (mostly never) finding their profile. Same thing if you want to e-mail them, you push the "email them" button, and it will send you to the same page that you are supposed to find their e-mail. On the chat with a rep. they are of no help, and calling them, you will be on hold for ten minutes, then the line goes dead. I have only been on the website for four days, and I was signed up for three months. The lady on the chat site said that she will disconnect the auto renewal, but will not give me my money back. So I called my bank, and disputed the charge.

Too many people have already said it. I'm going to go out and burn $80.00 in my driveway. At least it will be more entertaining than wading through 100s of scammers and fakes everyday. MATCH KNOWS THIS and will NOT Refund a DIME!! I cannot even waste another minute with this...constant flood of scammers trying to chat, trying to fish for my cell number. I am just here to join the list of people who WILL OPENLY AND PUBLICLY participate in ANY legal action against this crooked company.

They promote the free 6 month renewal if you are active and contact at least a set number of people each month. I did that and after my membership expired after 6 months and one day, they rebilled me. They said I had to apply before 6 months period ended to satisfy the free six months deal. So I said, "Forget the free six months. Just cancel my subscription." They said, "Too late. You are responsible for new 6 month automatic renewal." They were rude and I was really annoyed. Forget the advertising. They stink. Also on phone a woman came up as a mutual "like." I emailed and said, "Are we mutual 'like'?" She said, "No." Match plays games and lies and is deceptive. Don't use them. There are a million other sites that are better.

First of all, I never write reviews, I was so upset with this company's way of resolving my issue (or lack thereof), I almost lost it on the phone and I am a pretty calm person. Long story short, signed up for the 7-day free trial (it has an automatic renewal to a 6-month subscription). But it also states that if you don't want to go forward with the 6 month, cancel before your 7 days up. I absolutely 110% did this. I even saw on the screen after I cancelled the option and it says, "Thank you for using our free 7-day trial. You will not be charged on your credit card." I should have gotten a screen shot. Lo and behold, I saw a charge of $119 on the 8th day. I was so confused. I called the next day and they said they don't offer refunds and have no record of my cancellation, which is absolute hogwash. Awful customer service by the way, even by the supervisors.

The same members are repeatedly given as daily matches... Even after you repeatedly check the box that you are not interested. Tried to obtain a refund on the unused portion of the membership (purchased 3 months) and was told there was not an option to refund. The contract states you only have 24 hours to cancel after signing up. So even if you only use a week and a half, you have to pay for the entire 3 month block.

I am really surprised by all the negative reviews of Match.com. I think people with positive reviews do not post on this site. First, I want to say, I know of several people who have met their spouses on Match.com. I met my ex-boyfriend on Match. We dated for 8 years. We are still friends. Over time (I have never been married), I have Cancelled/Renewed my subscription with Match. I have never had a problem cancelling. Also, I always press the button that cancels auto renew, or I cancel right before my subscription is about to renew. Customer service has always been helpful.

I joined Match.com for a month and have been very disappointed. I use the mobile app and the functionality is horrible. Unlike other sites that are integrated with email Match does not allow you to click on a daily email to view a profile. It's extremely frustrating considering that free dating sites offer this basic functionality. Also the email system and app are not integrated. I received an email saying daily matches but they don't show up on the app. No clue what the desktop version is like but the mobile app stinks.

I first suspended my account with them, and then cancelled my subscription. Despite getting a confirmation email from them to say it was cancelled, they continued to take money out of my account. After emailing my complaint, they again said that my account was cancelled... and yet they continue to take money from my account. To date they now owe me £100. Such a shame they let themselves down.

Match.com terminated my account for no reason, customer support won't even tell you why. They claimed I was not single (which is false). I called them, they explained everything is fine and then STOLE MY MONEY, $89.96. They will not return the funds so I'm in dispute right now with my credit card. My account was only active for about 10 days so either I should be prorated or fully refunded.

I guess I've had 2 accounts over the years. Recently I started getting match emails and likes and whatever. I went and logged into these accounts, and the profile information on them had been modified slightly and false pictures uploaded. I changed the passwords and disabled the accounts but the emails continue. So the accounts were not "hacked", someone internally has access to them.

Do NOT use Match.com. The Problem: The Customer Service ignores your complaints. They have a system that almost guarantees problems and they do not correct their own mistakes. The Specific Issues: 1) I emailed some women and when could not verify if they actually read or just opened my email or possibly were unable to reply, I wrote them 2 more times with very nice emails. One woman claimed I was harassing her because she said she had replied, "No Thanks." That NEVER showed up in my Match.com Inbox. As it turns out Match.com does not send the "No Thanks" emails to my Match.com Inbox. They send it to my Junk Mail email address that I obviously do not check often. Match therefore has set up a system to guarantee misunderstanding and confusion.

I believe this is a big group of liars! They need to be investigated. I have had no one even try to respond to my advertisement until the time is up and the policy is ready to renew, then I get lots of contacts but no one actually follows through to meet. I believe it is a scam to extract money only! I am a very nice looking professional, much younger looking than my age and I believe Match.com as well as other dating sites are all a scam and people should not waste their money in hopes of meeting someone who does not exist.

HORRIBLE!! Worst customer service ever experienced!!! Rude, interrupted me and then supervisor HUNG UP ON ME!!

On April 24, I canceled my Match.com subscription and auto renewal. All services ended on May 12. On May 20, I received an email confirmation for my new subscription (surprise!). I immediately logged into my Match.com account, and lo and behold, my account had been signed up for a new 3-month subscription (not an auto renewal) using my credit card. I contacted Customer Service asking for 1) a password reset and 2) an immediate refund.

Manhattan/NYC Experience: There are at least 1000 attractive women who walk around Manhattan, or downtown Manhattan on each streets each night. I joined Match.com because I was always working and never had the time to meet anyone outside. So I joined, being that it's New York City I should have gotten at least few responses daily, being that there are ton of women who are signed up but I only got 1 response from some ok looking young female from the upper west side.

I had a paid for the profile to be active for less than 24 hours and they charged my card $119. I waited for a refund to be put on my card and when I called them they said they were unfortunately they are unable to give a refund because I cancelled last month.

Every day they have no matches for me. Tried to cancel first day, they refused. People they show live in other states. What good is that? Very unhappy with this site. I'm sure they're all the same ripoffs.

This is one of the Largest dating sites with SCAMMERS. Match.com does not filter their online fake accounts, so therefore everyone on the site is a potential victim... The website is more interested in taking Everyone's money to join!! And good luck trying to get a refund!!! They will give you the run around and connect you to another unqualified phone operator that barely speaks English (imagine that, lol) so find another dating site much more reputable. Don't say you weren't warned.

I signed up on Match.com on May 8, 2015. Within 1 hour a match for me contacted me on chat then asked for my cell number, which I gave (so I could also check them out on reverse phone) and the account on Match for them disappeared and he was relentless on contacting me on cell with text. He said he was widowed for 2 years and he lived in Florida.. I am in Va. I told him it was too far to date, what did he actually think how this would progress. Second, another match - this guy also wanted my cell phone number said he lived in Washington DC but the number he contacted me with was from Washington state. He said he travels and is a wholesaler and an archaeologist. He said he was going to Africa the next day so we couldn't meet for awhile.. the wait intensifies the actual meeting.. what **!

This is the first time I have ever paid for an online dating site. My first experience was not good, and it was most likely my fault. But I think you should screen the people you let on this site and make it safer for everyone. I got a lovely reply to my profile from a man by the name **. Anyway I did something that you probably don't recommend and that was to give my personal email and phone number out. This isn't a complaint, but a warning about what goes on, on your site. This guy was so nice and sucked me in and I was suspicious about it and should have listened to my gut feeling. Anyway after sharing pictures, emails, and texts from an area code close to where I live for a couple of weeks, he said he had to suddenly had to fly to Cape Town South Africa, then called two days later, and said he was in Cape Town now.

Out of the blue I get a charge on my card for $89.96. I didn't sign up with this company. I called them, and the rep asked me my name 8 times. I told him I'm calling for a refund since I didn't authorize this charge, nor did I know anything about how this happened. Rep refunded me and I viewed my bank acct later and Match.com charged me $137.94! WTH. My bank is acting on this fraudulent act. I'm shocked to say the least.

Match.com is a joke. There are people on there that are not even real. I ask for a refund and they won't give it to me. If you don't have use for a website, you should be able to get a refund back. Now I see how they make their money. I will never recommend this site to anyone.

This website is sneaky and will continue to take money from your charge card. I don't recommend it at all for any reason. There are too many other sites that you can use. Just remember to cancel the subscription right after you sign up. That way they cannot continue to charge you. Be sure to watch your bank statements regularly for their erroneous charges. The profiles are shams and they continue to use your photos after you cancel. Just as you are looking at profiles that are no longer active. Bad idea to do business with Match.com.

I can't seem to figure out this Match.com. There is a lot of eligible people and I have been told there is no reason why I can't get messages in return. I am giving out a great messages to try and meet a said person but I never get a response back. Then when I called Match.com and talked to them they responded with, "well there is some profiles that are on the free program and under that no one can return a message." So how am I to understand this. Ok I get it, I have to hope I get lucky and get a women who isn't on the free program. Thank you Match.com, you have given me no hope on this one.

MATCH.COM is a scam. I cancel my subscription and they automatically renew and charge me on my credit card with my subscription canceled. Don't use this site! Read the reviews on the Internet before you sign up for anything!

Match.com offers "free trial" periods that are misleading. The offer states that you can use the service for three days but requires you to sign up for at least a month, but then can cancel your membership within the 3-day trial period. But they don't honor. I followed all directions and canceled on Day 3 but they charged me anyway. After numerous phone calls and emails, they refused to reverse the charge. I am not the only one to have experienced this; two of my friends have also. DON'T SUBSCRIBE OR USE MATCH.COM.

I cancelled my profile and account on Match.com after meeting someone in November, 2013 and dating them for almost 2 years. I recently discovered that Match.com was automatically billing my account as an "auto renewal" stating that I agreed to the automatic renewal in the "Terms of Contract Agreement" and did not cancel my account properly. I have had trouble with Match.com on the same issue in previous years, regardless of canceling my account online as requested, which requires some specific site navigation and is difficult to do. Since signing up in October 2013, I have been billed the amount of $119.94 on 5/8/15, 11/6/14, 5/7/14 for a total of $359.82. I have phoned Match.com and they have only agreed to refund one amount of $119.94 after much negotiation. This appears to be an ongoing problem with this organization in particular.

My profile and account were hacked two times. First time, my email and username and password were changed. This "identity" used all my pictures, most of my profile and only changed a couple items! Second time, my photos were on a different profile. Match.com customer assistance was very nonchalant! They didn't care. I WILL NEVER get on with them ever again! Their security is horrendous! STAY AWAY, STAY AWAY!

I would strongly advise anyone joining this site to watch this Auto Renewal subscription. Even when cancelling I was stunned to see £60 taken with a claim that I clicked a pop up asking for £9 upgrade which there is no proof. To prove I'm not slamming the company, I won't say don't join so it does not affect their money making/business. However, I would say do not do a monthly installment payment scheme as it's a rip off. Be warned.

I joined Match.com in November, paid for 6 months and didn't want to renew my subscription but soon found out that they just take Money out of your bank account so I contacted them in writing, cancelled (although I had never said that I wanted to renew) and got a confirmation e-mail back which I have and will take to the police tomorrow. Now, three months later I find out that they have taken £77 out of my bank account at a time when I am loosing my house and I need all the Money I have to pay my bills! These people are not worthy of that name, they are just scammers. With the help of the police I will get my Money back but at this time of my life I can't deal with even more problems.

In the past I have had a paid subscription to Match so I had a profile setup. I was going to try Match again because I had a free 7-day trial coupon code. I was on the Match app looking for where to enter the coupon code and I accidentally purchased a 3-month subscription. Within 24 hours I emailed for a refund. When I sent the email, a window popped up that told me to contact customer service which operates from 8 am to 5 pm. When I called customer service, the CSR told me that all she could do is turn off the automatic renewal that since it was over 24 hrs that the purchase was made I couldn't get a refund. I explained that I had not used the service that as soon as I realized the purchase was made that I logged out. I didn't read any emails or search profiles. I also explained that I did send an email within 24 hours about cancelling the service and I was told to call. The CSR said she couldn't do anything.

They auto-renewed even though I turned off the auto-renew feature within iTunes and were unwilling to issue a credit. Left no option but to dispute with credit card company. Was told by a manager by the name of ** that "That's just the way it is."

Usual complaints… too many non member accounts, and those that do look at my profile usually don’t reply to msgs. Those that do suddenly stop mid convo (email limit?). So a month into sub and then one I email thru the site asks for my email, without looking at my profile "busy at work but will email you later" *alarm bells* I play along… "I buy gems in Turkey and sell in Ohio, but live in England near you." "I’ll be back in England in 10 days" more alarm bells.

I have been a member of Match.com for 12 years, YES 12 YEARS. I recently received notification that my membership was revoked because I violated some of their Terms of Agreement. When I called and asked about it, I was told that they cannot discuss it, but the matter had been reviewed. If I wanted to know the reason for their decision, I would have to get a subpoena. I know what I DIDN'T DO, I did NOT do any of these on their web site: threaten anyone, use profanity, use someone else's pictures and claim them to be mine, use old pictures, lie about details on my profile, attempt to scam anyone out of money, send naked pictures to other members, and I have heard from other members that people have done all of these things. I asked them to reconsider whatever the issue was because I had been a member in good standing for 12 years, and to reinstate my membership. They would not. So anyone have any suggestions?

I tried to sign up for a special for 3 months at 17.99 per month. It took my credit card for a six months subscription. I had e-mailed them after having to find info on the internet to do so. I did not get a response suitable to my situation. I had to find the phone number to contact them which was not readily available either; after talking to a supervisor who said "it had to be my fault", they would cancel out my six months and give me one month and credit my credit card, still not a good deal. We should file a class action against this company. It is not right what they are doing to the consumer to make money. This company needs to be investigated. I have scheduled a cancellation on my account when the subscription is up.

I signed up for Match.com for a 7 day free trial. They attempted to bill my credit card for 6 months of service. When I tried to deactivate my subscription, I was able to only partially technically. They kept my photo up after I cancelled. They did say that even though I had 7 days of free trial, a six month membership fee would still be charged! This is bait and switch, false advertising and deceptive. Then they tried to lure me by saying I had 3 unread emails.

I used PayPal to get a 6 month membership. I was under the impression it would be billed monthly. It took the entire 6 month payment all at once. I tried the service and found it to be stupid. I cancelled online but they keep the entire 6 months payment. There is a way to get a refund but DON'T USE PAYPAL. If you use a credit card they MIGHT refund you but it will take a while. I am still waiting to find out whether I can get a PayPal refund.

I was initially excited to join Match. There are a mixture of good and bad profiles just like other dating sites. Luckily I haven't had a problem with fake profiles. My problem is with their auto renewal. I believed I had cancelled my subscription successfully but this wasn't the case and I was automatically renewed. After several emails and calls, no refund will be issued. The thing no one could answer was why for the last few months, my subscription said it was due to end in April but underneath that there was a note saying 'restore previous subscription'. Now this implied I had cancelled successfully but it turns out I hadn't. No advisor could answer why this happened, all I was told was that they hadn't seen it before. Still no refund though. Feel quite misled and now I've paid to be on it for another 6 months. Be aware if you're on Match - make sure you've cancelled the auto-renew properly if you don't want to renew!

This site is rife with scammers, spammers, and sexist moderators. The mods are completely un-uniform about what gets approved (Some let people post proper names either in the profile or as a username, but some don't. Don't bet on it if you're a guy!). Match decides what content you are allowed to post about YOURSELF, even if you opt for the premium fees, which they piece-meal the heck out of. Oh you want to read the email you just received? $35.00/mo. Oh you want to know if they read your email to them? $3/mo. Oh you want to be a browsing ninja? $3/mo. Hey, you want we should stick ya profile on a pedestal? $10 for 20 peak browsing periods.

Ladies and Gentlemen. I would highly advise you steer clear of Match.com. They are a bunch of slick greasy sneaky marketers. They'll say, "oh a free trial." Followed by "oh you wanted a yearly subscription." There goes $240. Besides that their layout and matching service is garbage.

This is not my first experience with Match, but it will probably be the last. Fifth day of my membership, and despite the parameters I set with regard to age, geographical location, body type, etc., I receive 'Matches' from all over the country, far too young, totally overweight; the list goes on and on. My ickiest Match so far (someone THEY picked for me) lists the following under his 'What I like to do' heading: **. WTH??

Just after I paid the money, they block my account. They don't give a reason, when I inquire online, the service person is not patience! Now I am still waiting for getting my money back. They don't send to an email to explain why in a short time (I think they should).

I signed in on Match trying to do for the minimum period of time, but the website somehow switched my choice to a 6 months subscription before I would realize. I called the Customer Care, but they wouldn't pick up forever. They never replied to my email inquiries. One week later, I got fed up with their unattractive service. I asked to reimburse my subscription with explaining what happened and that I tried to communicate with them in the beginning. A service representative would just repeat the manual, "you don't qualify for reimbursement". He wasn't able to explain what was wrong with their sites menu. After putting me on hold forever again, I finally talked with the manager, who would copy the same thing. They have no intention to support or satisfy customers.

Match.com is a site to meet singles. I joined them less than a month ago and found several things that disturbed me. Several of the guys that the site said I "Liked" were not men I selected. They kept contacting me. BUT the real concern I had with them is... a man who had previously assaulted me was on their site. I called to voice the concern and they said they would not look up his name or account, they couldn't block him from me and all they would do is cancel my subscription, without even a partial refund. It's concerning on so many levels... and totally stupid to me that I'm the one who has to suffer for their lack of concern.

They charged me $267 for 1 year's membership. Called them to canceled and the guy on a phone was extremely rude and said that they can't refund my money. Rip off. I said, "I'm ready to pay for whatever I used, like 2 week not even that or 1 month". He said, "No, its not working this way". So stay away from Match.com. Rip off city!

Match is the worst online dating service - period. You sign up, they collect your money and the fraud begins! You will get plenty of winks & emails from people who do not exist! As for actual clients, I am not sure they have any in the US. Then they arbitrarily dismiss your account, oh, and sorry, no refunds! A scam worthy of Bernie Madoff! RIPOFF!

I recently signed up for a 6 month subscription with Match.com. Before doing so, I researched online looking for the most reputable dating sites online. Match.com was recommended by several. After building my profile, I was immediately inundated with responses. Great, right? Upon closer examination, I noticed all were from almost exclusively 29 year olds (I am 51) and extremely attractive as though photos of models lifted from the internet. Always one photo per girl and very limited and contrived profile. Definitely a phishing scam. As I searched for real singles in my area, I eventually realized after reviewing about 50 profiles of women in my area that was all they had. I live in dayton oh. a large enough metro area to expect a significant number of age appropriate single women. I am sure they will not offer a refund after hearing the other complaints. Class action lawsuit?

Full of scammers. I signed up and paid my money and immediately I had 2 men contacting me on the Match.com instant messaging facility on site. I started messaging them both until I realised that they were both using the same wording and not answering any of my questions about them. The wording is "I love poetry, books, walks on the beach and cozy candlelight dinners. I enjoy movies, television, music, traveling, the desert, the quietness of the mountains, the ocean, sunrises and sunsets." Then they try to talk you into sending them money. Total scumbags trying to take advantage of vulnerable women.

I signed up on 4/11/15. After I got lots of emails within 30 minutes I via Emailed them that I wish not to be A member. I got no response. I called them the next day. They said since I was on the site they will not charge me for any more months. I said I want a refund. He said no. I told them I'm calling my bank to stop payment. This service is not what I expected. I'm receiving tons of emails from men. I thought I could pick who I felt compatible to me. The cost was 131.94. It was taken out of my Bank of America. I would appreciate if you could investigate this matter for me. I do not want them to place anything against my credit record. I have very good credit and I would like to keep it that way. Thank you.

I cancelled my account. I then received an email for a match. I thought strange, cancelled again assuring I selected all the right hard to find buttons. Sure enough, after cancelling my account twice, they charged me again... A class action lawsuit needs started. Not a mistake, but an obvious theft.

I signed up for a free trial. I then cancelled the trial and my card was charged for 6 months of service anyway. They have refused a refund. I am still trying. When I asked for a supervisor I was told none were available, and they took my phone number. If you try to request a refund automatically the system asks for your card number again. I wouldn't dare enter it again, so I waited for a person to talk to. Unless you are sure you want to spend money do not even try this site.

In Nov 2014 I had the auto renewal turned off. It was a 6 month subscription that was to end in April 2015. In Feb 2015, my Match account was locked. I could do nothing on my profile. I contacted Match. Match said my account had suspicious activity. I asked if it had been hacked and if my account information had been taken. Match would not say what happened to the account just 'suspicious activity'. I gave Match information to unlock my account. NOT RENEW IT. Auto renewal should have remained turned off.

I hadn't logged into Match since February 1st when I met someone. This past week he went online to cancel his account and my account popped up and said that I had been active in the last 3 days which I most certainly had not. As such like others on this forum, the man I was dating believes I was still hunting for other men and decided to call it quits. I know that the man too should trust in what I say but if it wasn't for me being misrepresented by Match I would still be with him...

They stated that I posted inappropriate photos, which I never did!!! Several attempts to speak with some about it, but they kept replying with "the result is final and will not be reversed." And stated that it cannot be opened without a court order. All they had to do is look into my account and see for themselves that I Did not post such pics!! Then a couple days after they closed my account, they took a payment of $70.00 from my account!! I am very very unhappy.

I have been trying to call Match.com at their customer service number for several days now in order to cancel my Match.com subscription. For five attempted calls at all times of the day, I have been put on hold for over 25 minutes with the recorded message going something like this "All of our customer service representatives are busy..." I am unable to leave a number for them to call me back and I have heard similar stories from friends where they say it is almost impossible to be removed from their service and I have seen numerous complaints on Consumer Affairs to the similar effect.

I have not belonged to this site for over a year yet continue to be charged fees. Every time I deactivate my account I start getting e mails on my "matches". Try and contact the company all I get are redundant computer generated responses. There are no contact phone numbers to be found on the website. Beware. Once they have your credit card they don't let go.

Last year (2014) I signed up on the OurTime site; Match.com is the parent company. I met a gentleman and dated him for several months. B/c of this, I took my profile off OurTime.com. About six weeks ago I received an email from Match.com saying my 'profile had been approved' for their site. I had not contacted them nor set up an account or profile. I sent them an email saying I had not given any info and had not attempted to make a profile. I tried going on the public side of their site and contacting a Consumer agent (either through chat or email); all attempts to contact were futile (either there was no response, I was rerouted to a previous page or I got a generic cookie-cutter response).

I was sent an email by Match.com saying a member had paid for me to reply free. When I went into my profile, sure enough, it stated I had a free reply email. When I clicked and tried to reply, I was unable to do so. After getting a complete run-around and canned answers that did not fit my questions (with a representative using Match. chat feature) I finally gave up. Also, a while back, when I joined for a month, I got two emails from fake profiles/people. Match.Com is a complete scam. Don't waste your time, money, and effort dealing with them.

Billed an expired inactivated credit card and refuse to refund me because they don't refund subscriptions - but I never subscribed.

You don't want me on match.com but you want my money on match.com. Please refund my money back to me. Was it a crime sending multiple messages such as 'how are you doing? Or "hello" or "hi" to those who looked at my profile. I am not on match.com to flirt... Has anyone said I threaten them? Or harass them. Has anyone reported me that I did sometime wrong to them or do silly stuff, nude pictures etc.,

I set up a profile and in order to see my messages, I had to pay. Well I picked a package they presented as being 16$ a month. Then it immediately asked for my cc number. Well I put it in then it said the total to be charged is 105$, hit continue to confirm. Well I did not, I went back to cancel the transaction and it charged my card anyways.

I joined Match.com in February 2015, I had nothing but a HORRIBLE experience. I called to get a refund after 2 weeks and I was told NO REFUND! I have initiated a dispute to rebuttal the no refund policy to which I was informed about with my credit card company. NEVER sign up with Match, it is a horrible customer unfriendly company and the people on the sites are bad, very bad. It is a SCAM and you will not meet anyone and they will take your money! ALL the other reviews for this MATCH are spot on, I have experienced the same NIGHTMARE!!!! DO not sign up. You will be out of money and very upset!

I joined on April 9th and got no responses from anyone that met my criteria. Instead, I got contacted and matched with men who were outside of my age, distance and race preferences. My experience was horrible. I tried for a week, to see if there would be any improvement, but there wasn't so I contacted their lousy customer service to cancel. I was also charged $77 for three months of service. When I called to see about a refund, even for two of the three months, they refused. I even spoke with a supervisor. Still no success. DO NOT USE THIS SITE! It is horrible and they will not refund your money.

I helped my friend sign up with match.com 3 weeks ago. She was very hesitant but I convinced her that it was rated very highly and she had a good chance of meeting someone. In the last two weeks we have sat down together and looked at all the profiles. They are all fake. They use the same obnoxious language. A bunch are from other states. The ones we thought were real and answered, their profiles magically disappeared. After only 3 weeks, we requested a refund. We spoke to customer service and her supervisor who would only give me his first name and first initial of his last. **. Interesting that they protect their identity. All he kept saying is that match.com does not provide refunds and I have to pay for the full 6 months even though I felt unsafe using the site. Match.com does not stand by their product or care about their customers. Do yourself a favor and do not join.

I created a profile on match.com about 2 years before I became a paid member. I joined with a 1 yr membership for $143. Match.com terminated my membership on the 1st day but kept all the money I paid for a 1yr membership. I disputed with my credit card company and still had to pay for membership because Match says they can terminate your membership and you forfeit all money paid in their user terms. Beware of Match.com. They are thieves, kept my money but delivered nothing. They waited until I became a paid member before terminating my membership and stealing my money. Do yourself a favor - join okcupid instead. Okcupid is free and it is better too.

They appear to limit the number of emails you can send. I have had 8 emails from different members chatting back and forth then all the emails just stopped and it appears the match is no longer interested, but you can subscribe to unlimited emails for 9.99 a month extra, scam or what. I think match are doing their members a gross injustice here!

My daughter signed up and was completely turned off from the moment she logged in. I paid for it using my PayPal account. Within 24 hours she requested that the account be canceled. Match.com won't cancel your account until the subscription is up. They require you to sign up in blocks, so I had to pay for 3 months up front. After receiving an automated email the next day, she logged back in and requested to cancel the service again.

I have paid for 6 month with no way back. In the second week, I wanted to cancel my membership because all I gotten is rejection behaviors. No one will reply back to emails, or chat requests. It’s like an online ghost town. Nowhere to find contact information or customer service phone number to call and complain and cancel membership. After 6 month was over, another fees transaction went through my credit card, and I had to open claim with my CC company to get my money back. These people needs to be shut the ** down, force them to pay us back and force them to close the site. Anyone knows how can legally that be done. PLEASE HELP!!!

I joined for three months. At the end of this time I decided not to renew. I reviewed the page related to membership and thought that the auto-renew was turned off. When I checked the site on the day it should have expired I realized it had renewed. I responded to one email, and then requested that the account be closed and the fees refunded for the renewal I had not knowingly authorized. I also called their Customer Service line and requested personal assistance with my issue. I was told that because I responded to the one email that they were unable to refund my money. My account profile has been closed entirely, AND I am no longer a member!!!

I tried match.com for a while and found it to be full of spam and hookers trying to hook up. So I canceled it. Now I'm getting spam from EVERY match and dating site and all kinds of ** crap. I'm not surfing **. So I guess because I told match.com why I was leaving they gave out or sold my email and profile info to other companies. This is **. And If I ever find out who did it, I'm going to sue the pants off of them.

I had a person wink at me on match with the online name of **. He emailed me through match and sent his email. He claimed his name was ** and that he was a biofuel engineer. Said he lived in Washington State, had a trip to Toronto to bid for a large job. Then said he got the job and had to leave the next day for Cape Town, South Africa. Once he arrived there, with his 15 year old daughter, told me his luggage had been ransacked and most of his Apple equipment was stolen. He asked me to buy for him and his daughter $5500 worth of equipment and he would reimburse me. He said he was too busy to take care of it himself as he was out on the water with the job. He actually wanted 5 items for his daughter as well. He became very offended when I said no, said I didn't trust him. He had become very romantic very quickly. He then asked what I could buy if I would not buy everything.

I was on Match.com for about 2 months. Then, within 10 days my account got scammed and taken over by someone, something. I could no longer log in. It changed all my login info and even my profile details. It changed me from a man to a woman in another part of the country, etc. When this happens, you have to call support. Support had no explanation why this was happening but they were able to fix it each time within 24 hours.

Very disappointed with Match.com. Was a customer for two weeks and decided not to continue the service. Went to cancel my subscription and was denied a refund. Asked why and was told they just have a strict refund policy that even if the service doesn't work you still pay for it. Not aware of too many other companies that have a policy like this but wanted to share my experience. Don't use the service.

I never could find a real person on that site. So I quit. I called and told them I quit. But they kept billing me. I had to wait 3 days to get my money back after waiting 30 minutes or more on the phone. Yet they still keep billing me. DO NOT USE MATCH.COM FOR ANY REASON! THEY ARE AS PHONY AS A THREE DOLLAR BILL. If anyone starts a class action lawsuit, include me in it.

Since they advertise as one of the biggest most successful I assumed the business they're in to be happy to be involved with. All they are involved with is deceptive practice and tantamount thievery. I am new to this world as my husband passed away suddenly two years ago. Friends, family urged me to try. So I did. I discovered it wasn't for me after filling out my profile only to get people who were not matches, not even close, and many other specific choices were totally ignored. When I received a picture of a rather attractive man in a remote area of where I live I knew it was suspect.

Well I did met with a couple of men just to see if we click... Date a guy for 10 months. I didn't see myself with him for the rest of my life. We broke up... I got back on match.com. Met my husband going on 5 years. We have a beautiful 3 year old baby girl. We are a happy family.

I have been a paid member of Match.com for almost a month now, and received the most insulting "MATCH" yesterday under what they list as "members we have chosen for you." This "MATCH" had listed under things he likes to do 'blowing lines in a bathroom!' I am insulted to be matched with this person, and angry that they didn't catch this before approving his profile. Upon speaking to a supervisor all I received was a very weak "sorry" and they will not refund me, nor compensate me in any way-I didn't warrant compensation according to the supervisor. "Match does not refund..." Was all he quoted in a monotone voice and quoted whatever section of the contract states it. To which I added MATCH did not hold up their end of the contract and review the profile- I paid my subscription!

OF all of the online services I pay for, Match has the worst customer service and return policies. I've tried Match.com a couple of times, mainly because they have decent, easy to use software and the pool of people is subscription-based, adding another layer of exclusivity and selection as to who they let in. The downsides FAR outweighs the good. I tried their 6 month guarantee, and did not find anyone per their guarantee. I called them about it, and they said there was a certain very specific stipulation. So I lost despite their "guarantee." Had I known this I wouldn't have signed up. It was just a waste of time.

Kept on deducting money even after requesting for cancellation of account. When I mentioned to involve my solicitor, the customer services hung up on me twice, and did not pick up the phone afterwards. Contacted my bank afterwards to sort this out.

I subscribed to Match.com this morning and canceled 6 hours later. Here's my cancellation message to them: "Within 6 hours, I had hits from multiple women who were young enough to be my daughter and whose profiles were hidden. And for those that did have profiles, their English was so broken that it was obvious they were running a scam. So your service is horrible, and compared to okCupid and POF, you don't have anything to offer at all. Please cancel and make sure that I am not charged for anything. I am so surprised at how bad your site is. Respectfully. **."

I signed up on Match.com for three months thinking it might be a good site to meet people to date. Boy, was I wrong! I would say at least 50% of the profiles on Match are scammers... actually criminals that are there to steal money from innocent people. You can tell they are scammers because they send personal email/phone numbers in the first email and often say "they don't come to the site often."

I joined Match honestly looking for friendship, relationship, or more. I clearly understood if I signed up for one month at a time that I needed to cancel my membership by a certain date if I did not want an auto renewal. I'm very cognizant of that requirement. I cancelled my membership when I realized if you read my profile and were responding to me, you were either dumb or unable to read or just didn't care. I cancelled my membership within the time frame they required. I didn't receive any further contacts after I filled out the questionnaire asking why I cancelled until...suddenly when my membership was due to be renewed I started receiving new emails!! WTF???

In October 2013 i registered to match.com. I paid in the cash at a bank for three months. After three months I never use this website anymore however the company scam my credit card - took my money every months and I never know. They did not give any notice and ask your permitted. Two years they took money four times now. I asked for refund but they said the money already charged can not refund. I asked for contract and receipt they did not have. This company have power over the government. Even police get into your house they will give your reason but the company do not need ask your agreement. Go straight took money from your credit card without your any agree or not i even do not know for two years now. What is safe. I even did not use that card at website and did not give the passcode, why they can took my money. It is a scammer and illegal action. Match.com is my forever pain. I wish everyone can refuse this happened on you.

I was trying to repair my relationship with my girlfriend by staying off Match.com knowing she would check periodically check to see if I was searching for others on their site. After not being on their site for over 3 weeks the notation on my profile stated, "active over 3 weeks". All of a sudden she went to check my profile and it showed that I was "online now". That was the furthest from the truth. I hadn't been on their site for over 3 weeks and Match had the nerve to say I was " online now".

All of the contact I resourced in the first week were complete scams. Fake profiles written by locals that led to people out of the country, asking for phone numbers immediately, and looking for money. While I am sure there are many real profiles, those ladies get hundreds of emails a day. The attractive profiles are all fake.

Paid for 6 months on match.com. Put a lot of attention to a solid profile and sent out 40 messages first month. Zero response. Tried a couple new photos and different profile write-ups over rest of time. Six months gone - about 125 messages sent only to ladies that I fit into their age range and other musts without talking to one person. I also paid for one of their speed dating events. There were 9 ladies & about 11 guys there which three women disappeared before it started. My impression was two of the ladies were there to meet someone - the others were more interested in their phones or talking to each other

I made the mistake of joining Match.com and within minutes of posting my profile, was contacted by an imposter. Of course, I didn't realize it was an imposter at first. It took about an hour for me to figure it out based on the inconsistencies in stories and the broken english. It was then that I took the photos and did a Google Image Search having a recollection of a DR. Phil Episode I saw where I thought I remembered that picture. Sure enough, it led me to several love scam websites. I was pretty upset and thought what an odd coincidence that my first night I would encounter this monstrosity, and then I was approached by two additional users that had also encouraged me to provide a cell phone number or private email address to chat off the Match Website. Again, I performed a Google Image Search and again, those pictures led me right to several love scam websites.

The problem with Match.com is that there is no way to tell if someone is a PAID subscriber. SO, if you sign up for the service and email someone, you do not know if they are a paid subscriber. If not they can not see your email or email you back. There is no way of knowing if someone just isn't interested or if they just haven't paid for the service. It's a complete waste of time emailing people that you do not even know if they can email you back.

Match.com is loaded with 80-90 percent fake profiles. If you do contact someone they call you with a foreign accent... and are not who they say they are. Many hundreds of stolen pictures when you search google images by photo ID-- many names pop up for other false profiles, or photos taken off the web. It's a sad excuse for a dating site. So many men show "widower" when that's a lie as well, the profiles are fake. Take a second and look at some of them, read the same themes in all and poor grammar, a dead giveaway of someone not familiar with how Americans speak and write. Don't waste your money or time. The profiles are reported as fraudulent and they disappear pretty fast after they realize that someone is on to them.

Unauthorized charge on my card. No effort to resolve. Match.com charged my credit card (on file) $129.54 because I hadn't met eligibility requirements for the "6-month guarantee." This occurred January 24th, 2015. There was no warning email indicating a charge was imminent nor a warning I hadn't met their requirements. Supervisor (**) was verbally rude and refused to grant a refund or even try to resolve the issue. I truly feel that that company took $129 without permission and doesn't care that I have legitimate concerns. I've also written a formal complaint to their corporate offices in Dallas. No response.

I met a total of six (6) men who communicated with me for several weeks by email, phone, text, or all. Their stories got more and more complicated, overseas contracts for a medical engineer in Ireland, portfolio fund mgr. in England, a civil engineer in Istanbul (Turkey), an oil rig worker near Norway, and a duplicate story for a portfolio fund manager who goes broke over-extending himself for our future. They all ended up asking for money which I would not pay. I didn't wait for one of them to ask me for money and he is still phoning me for 3 weeks now from England and sometimes Texas. One called me from Nigeria...I looked up the country code.

I have paid a fee with Match.com, I have not received or talked to any of my matches. How am I supposed to meet the lady of my dreams when I can't communicate. I am not paying money to upgrade anything when I can't get the first chance to communicate with the lady of my choice. I'm done. I want to cancel my subscription to this Match.com. It's not all that I thought of meeting my dream lady, it's so upsetting. I will never sign up again.

I made my profile on there but never subscribed. After one week, I deactivated my profile, which means profile hidden/not being seen in public. But I suddenly got an email "Confirmation of account reactivation"! I didn't do anything! And when I signed in for checking, my profile was the one that I used for other website! How was MATCH.COM able to post THAT profile on their website???

I made an account with Match.com. Everyone seemed to be fake on the website! I paid upfront 260$ for one year. I tried to get my refund couple months later and they refused and were very rude. Stay far away from this scam website. Don't waste your time or money!!!

After about 5 months of membership it became apparent that many of the profiles were not members and some of them were boiler room frauds operating out of foreign countries such as Ghana. Thus honest effort to communicate with potential matches became wasted effort. Exercising free speech, I emailed to some females that they were "Pretenders" and their messages and desires did not match their written profiles. Thus I was kicked out of membership and denied any appeals or membership refund. This company operates fraudulently and unethically as their profiles do not list a label of member or non-member.

Someone had hacked into my account, changing all of my information, getting access to my username and password, changing my email address and emailing 100's of people asking them for money. When I contacted Match, they said "too bad we can help you. Just cancel your subscription or change your photos." What kind of company is this that cannot protect it members for this type of hacking. Totally unacceptable. DO NOT JOIN MATCH. THERE ARE SEVERAL OTHER GOOD COMPANIES OUT THERE. What a Scam both from Match and the HACKERS.

Saturday March 21, 2015 I subscribed to Match.com and I picked the six months membership for $21.99 a month. Within 10 minutes of subscribing I checked my bank account and saw a large lump sum payment of $131.00 was being processed for debit. I immediately went back on the Match.com site and cancelled. I also called a number off the site but a recording stated their business hours are Monday to Friday 8am to 5pm.

I had been on Match.com as a paying customer for a couple years. In that time I think I was actually able to speak to 3 real people, besides a friend I saw on there and chatted with now and then through the site. In the last 6 months maybe 2 winks and 2 messages from someone twice my age. As soon as I stopped paying, the very next day, I get 5 interest and winks and photo likes. The only explanation is they use fake profiles to send notices to customers who don't pay to get to subscribe. I believe this to be fraud and I like to try and report them to the Better Business Bureau and hopefully start a class action lawsuit.

I joined this site with the honest of intentions hoping to find a new connection. Instead I was scammed repeatedly. I reported many of them. Instead of Match.com they should call this site SUCKED IN.COM because that's exactly what I feel like. DON'T PAY GOOD MONEY FOR SOMETHING THAT JUST ISN'T GOING TO HAPPEN. Based on my experience, I truly believe that this website is nothing but a front for a scam operation and they should not be allowed to operate.

Match.com is a scam, only in the fact that when your subscription expires you all of a sudden get a flood of emails about people "women" in my case being interested in you, for which none of them are legit. I signed up for a three month subscription and did communicate with several ladies, nothing that went anywhere, had a few winks, had a few interests but we're talking a few over the course of three months. As soon as my subscription expired I was getting five or six winks and interests a day, I know they're all fake. It's pathetic.

Match is infested, I mean completely saturated, with scammers. I got so annoyed with them all that I began playing with them, setting up a fake email account from which to string them along before turning them in. I still turned them in to Match's "customer service" TOS police, but I'm sure those went nowhere. UNLESS YOU JUST WANT TO ** WITH SCAMMERS, STAY AWAY FROM MATCH. It'll give you fleas.

Match.com is the biggest money stealing scam I have ever seen in my life. I even have been more than tolerant, giving it more than one chance just to completely sure if it was a scam or not. I have actually tried the site out about 3 times over the period of about 4 years so I have paid over 3 times the monthly subscription price. The site is a scam because it's full of "fake" women profiles that all write the same descriptions with the same format. When you communicate to them by email, they ask the numerous questions which are all basically the same and don't reveal anything about themselves.

So I joined thinking there would a pleasing experience where I can meet new people without any big expectations. Noticed every time I send a email to certain profile, they never get read and after these profile are created, they never go online again...they go unused. After months I agree with other users that have seen the same pattern. I'm keeping the user names to possibly open a case of stolen identities or perhaps Match is scamming people to join by faking profiles. I don't want to seem like a self-absorbed person but I am very good-looking, I never had a problem meeting women. I decided this method just to try something different.

Two major complaints; One; Whoever is in charge of information systems technology for Match is an idiot. Some people want to meet only white males or Asian Males or Black Males or Other. Doesn't matter. Please tell me why these same people who have no interest in your race always show up in your search? You waste hours flipping through profiles of people who have no interest in your race. I can care less about a person's preference. What I did care about was that white women who explicitly state they want to date only white men kept showing up in my search. I'm like WTH? Why are y'all wasting my time?

Match.com is a total scam!! Be ready to call them as soon as you subscribed to cancel your membership that you won't be charge after renewal! Because once they charged you their policy is no refund policy!! I live in NY and I'm shocked that yesterday the company charged me 88$ for the next 3 months. Today, I noticed it and called them up to cancel and get a refund and they basically told me to ** off. It is outrageous that they won't give me no full no partial refund! Their response was - You've been using our website for a DAY!!.. WTF.. So charge me a dollar for it and give me the refund of 87$, will you? Nope, no refunds. I would love to see where the ratings are coming from that Match.com is the number 1 dating website? I'm a customer and i'm not satisfied w/ matches and customer support and there is no Yelp or Zagat to rate it.

Short customer service working hours, long customer service waiting time. I was planning using one-month trial then decide whether to continue, so I choose most expensive one-month only service subscription (only can send email). After one month, it auto-renew my service and charge me for most expensive price package. The total price $80, it way much than the package they offer for 3 months package. The auto-renew without notice, it bad user experience design. THINK ABOUT IT. At least Match.com, you can give customer option to upgrade their service. Well done, Match.com, you did it. You are ruining current customer experience and spread bad reputation away which will cost your potential customers. The way you don't give customer to choose their way to upgrade or renew their by their own will.

I joined match.com in Nov of 14. After having 0% luck on eHarmony, I decided to give match a try. So Nov starts I decided I was going to give it honest effort. I tell you this in 100% honesty. I have attempted to make contact with at least a minimum of 350+ women on match.com. Almost 5 months into this now and not a single bite. I've gotten 3 women to speak with me which indeed up being women in Russia... Mind you the profile says my home town. I realize I'm not Brad Pitt or Bradley Cooper, but by no means am I so hideous that I can't be communicated with. I have even conversed with match.com support... which left me with no solution to anything... be patient they say...

On a daily basis I receive either an email solicitation to communicate or through the Match instant chat. The vast majority of communications received are overseas scam artists pretending to be "real" dating matches. I report each and every one to Match but the number of scammers is simply growing. I have called Match and sent them communications requesting they increase their security guidelines to reduce the number of these despicable people who prey on not only women, but men too, but nothing changes.

I was looking at a subscription on match... thought it would charge me monthly... When it came up to preview page it showed 100.00 so I did not continue w/ the subscription. Well they still charged my card 100.00... It has been less than 24 hours since this happened. I have cancelled my profile and subscription and they refuse to give me a refund... They said I authorized the charge which I did not and say that I have sent emails from my profile which I have not. This is not fair, my subscription and profile has been cancelled and they refuse my refund and it's been less than 24 hours since they charged my account... has anyone got any ideas how to get this money back from them.

My subscription was renewed after 6 months, even though I had 12-month guarantee and I did fulfill all requirements to get an additional 6 months without any additional cost. My credit card was charged $140.65 without prior notice and my account does not show the 6-month guarantee any longer. Who else had a similar experience for a possible class action lawsuit?

I signed up for a subscription for 6 months in September 2014. After trying to cancel my account after 3 months in January, I was told it would not be possible, as I had signed up for 6 months - ok fair enough. So, I cancelled my automatic renewal and received email confirmation of this. So, I was under the impression I now had 3 months left on my subscription and then I would not be charged again without my prior consent. However, I received a PayPal email to notify me of a payment made again for a 6 month subscription. Utterly disgraceful, as if I had missed that email from Paypal, I would not be aware.

I got on match.com as an experiment to find out how difficult it would be to get a date on singles website. They claim it to be free and they send you all these good looking girls claiming to be interested in you... but yet when you want to contact them they direct you to the month payment plan. I canceled and unsubscribe, but they keep sending email after email... trying to hook me to pay for their lame site... I'm tired of their **, I'm married and if my wife see this it's definitely not going to end good!!! :-(

I set up a profile with match.com but did not subscribe. The emails and profile contact and winks started to slowly build up but I could not view them without subscription. I later decided to subscribe but wanted to set out a new profile. It said pretty much the same as my "dummy" profile but was linked to a new email address although both addresses were on the same mobile number. My subscribed profile has received 3 views and no winks or messages, however my unsubscribed profile has 245 views, 5 emails and winks. They are virtually the same word for word! This had to be a rip off. Once this subscription is finished it will not be renewed!

Is totally a lie, if I text someone the system automatically text me back pretty and accurate. Someone favorite me, I look for that person and it says that account doesn't exist. I so disappointed.

The site is filled with hackers who use people's accounts. You click on one person and then get another, or write to someone and then get back something filthy. You contact Match and they say "Thanks for the info" but it continues. There are many scammers as well trying to get you offsite to get your email address or telephone number. I complained that this site is not what I paid for, they said that they can not reimburse me since it's past 24 hrs. had passed. If they are not providing the service I paid for in good faith, then they should refund or prorate the money.

I recently tried match.com services to see what the site was like. I paid for 3 months worth of service and only used the subscription for 1 week and when I asked for a refund the company told me they did not do refunds or adjust rates so that I would only pay for one month of service. STAY AWAY, THIS COMPANY IS A RIP OFF.

I cannot believe that such a big company does not send its customers an automatic email to let them know that their subscription is almost over and that, if they do not cancel, they will be charged automatically again!!! It is OUTRAGEOUS that they will not refund me the money they debited for 6 months when my subscription ran out 3 DAYS ago!!!! Do they assume that people would remember when they subscribed? Rubbish company! I am so pissed off and will never use their service again!!!

These are the exact same guys who are on plentyoffish.com, a free dating site. Really, try match's free trial and try plenty of fish. They are the same losers I saw five years ago on plenty of fish, nobody wants them! Any new ones I saw I just asked them their first and last name and looked them up on Missouri's court records or used Jackson County's personal property tax website. Googling them works sometimes too. They are lying about their incomes, their homes, their marital status (they're married) they are felons, drunk drivers, women beaters, the doctors are malpractioners. If you go out with them they are grabby, insulting, immature, unpleasant in many ways. Really, if they were that great do you think their ex-wives would have let them go?

I signed up for Match.com last Friday (5 days ago). I spent a couple of hours setting up my profile and uploading photos. I was a little upset I had to wait for my photos to be approved but it was not a big deal. I woke up Saturday morning and my photos were still not approved. I waited till Monday thinking (even though it was ridiculous for a pay service) that maybe they don't work on the weekends. Well you can guess where this is going.... Here we are Wednesday… not 5 days since I signed up and my pictures are STILL NOT APPROVED! The Android app is constantly crashing or doing other buggy things, and from what I’ve read after the fact, you're lucky to find real paying people on the site that you can actually communicate with.

My problem (and others too) is the renewal process that takes place. Your account will be automatically renewed because they have your CC info. If you're not diligent about going into your setting and checking, you will lose. Just after sending an email to a member, I looked at my bank account and saw that they withdrew $72.00. I immediately called customer service and spoke to three different people. The 3rd was the highest I could go (escalation dept.). Because I sent ONE email after the 3-month renewal occurred, it was "impossible" to cancel and get a refund. I called within 24 hours! To be fair, if you call within 48 hours of the renewal and hadn't used the service, they may give you a refund.

I enrolled for three months on this site. I kept getting the same pages of the same prospects over and over again. I contacted Match via email to no avail. I contacted them through a rep and they cut off my conversation. This site is a scam, they take your money and don't deliver and on top of that, they insult your intelligence, telling you whatever they see fit in order not to reimburse. I have heard the same complaint from many people. Someone needs to look at this scam.

I have no idea what just happened. I signed up for a six month twenty percent code special. I took time to write an honest good profile with three decent pics. All of a sudden I was booted out, my PW no longer worked. I had also received three emails from interested men.... and wrote back one. I paid by checking account, now glad I did. I don't want them to have my CC number. No answer from CS.... other than I was placed on security alert and was told my money was being refunded. I suppose that is lucky for me. Because reading these other horror stories, maybe I avoided something much worse. I hope I don't have to come back here with a continuing saga.

I signed up on match.com for a three-month membership. I wasn't overly impressed with the website but happy with the service and product I used during that time. I however did not want to renew my membership. A few days after my membership expired I noticed a further three-month membership had been charged to my account. When I checked match.com it does state "surprised that your membership was renewed?" The fact that this is stated on their website proves that I am not the first person that this has happened to. I never received any notification via email from match that my membership was about to be re-charged. If I had I would have canceled.

They displayed $14 for 6 months and charged my credit card $90. When I called the same day they told "we can't refund the money. We want to feed our wife and kid with the money we rip from customers." They are sick animals. Don't even log in to their site.

I've signed up for Match.com for about four months. During that time I've communicated with about four different men, which went nowhere. Each time I cancelled my account, suddenly I was inundated with winks and men who allegedly liked my profile or photo. It lured me into signing up again, thinking these men were actually real. As soon as I signed back up, the winks and likes stopped. Match is a total scam, aimed at collecting money from people truly looking for a match.

What I have noticed is this: match.com allows you to sign up, fill in a profile etc for free and then allows others to send you an "email" via their site of those supposedly interested in you. Well what they do not tell you is most people on match.com are not paying subscribers and you have to have a paid subscription in order to read an email. So it entices you to pay for it so you can read an email but the person at the other end cannot read your reply. In other words the system is set up to bait you into paying then does a switch not disclosing this. So you have all these profiles on there which are not valid or not paying subscribers so in actuality you cannot talk to one another. Now I am stuck with 3 months and they will not refund because I had "replied" to a phantom sent to me.

Match.com is a complete scam!! They mislead customers into thinking that you will be billed a small amount each month but charge your card a lump sum. This is totally misleading and I would venture to say illegal. There should be a class action suit against them.

This morning I received from Match.com an email saying they update my information. Three problems: I'm not a member of Match.com, I'm not a female and I'm not the person who's information they sent me. This information includes age, email address, passwords, birth date and other personal information. This poor girl could have her life destroyed if this landed in the wrong hands. I have received dozens of responses to this girl today from guys all around. This is one way identity theft starts. To make it even worse this is the THIRD time I have received girls private information from Match.com. When is some regulatory agency going to step in and stop this???

Submitted a cancellation online the same date of the renewal and was charged 68.97 for the next 3 months. Spoke w/ c/s rep, supervisor and manager ** . No one there was willing or able to refund my charges even though they cancelled my account. DO NOT GIVE THESE PEOPLE YOUR CREDIT ACCOUNT NUMBER!

I signed up for a 1 month offer. It auto renewed without my consent. I called to cancel and they would not refund me the monthly fee. Don't they have to provide services in exchange for goods? Because I canceled their story is, the site will be available to me for the next 30 days so they won't refund me. I canceled because I do not want to use the site.

I was contacted by one scammer who wanted money. I'm not stupid and did not send any. When I found out he was a scammer I apologized for wasting his time. I did not tell him I knew. The next one who contacted me said he was in a city next to mine but would never show me pictures of the city. He told me "I" like him a lot and I told him we had a lot in common not that I liked him. I gave both of these men my phone number, when they called I could not understand due to their accents.

The site is god awful, please do not buy. You can't get a refund either. Worst customer experience ever.

Just my experience as a woman- Nothing but people without profiles or pics wanting to chat. Asking for personal contact information so they can get to know you better. Evidently the whole Army is signed up but they are all high ranking and deployed somewhere far away. Isn't that my luck.

I have recently been blocked by Match.com just 5 days after I had posted an extensive profile and was blocked after being purchasing a paid membership for 3 months which they charged me for 98 dollar. Have tried to contact their so-called customer service number and it conveniently disappeared and a notice they posted said customer service number was only available to paying customers. And that any all further contact with them had to be through email.. I asked them why they blocked me - the only unjustified and unconfirmed reports excuse was I violated their so-called terms of service. Am so annoyed with them for losing my money without any reason. They ripped me off.

I have repeatedly requested that my account be dissolved and permanently removed from Match.com. Because of my repeated requests being continually ignored, it has caused me unrepairable harm. I demand that Match.com cease and desist from using my personal information on any and all of their many dating sites and networks. I expect a return message that this message has been received. Your prompt attention to this matter is expected and will be corrected in a timely manner. Should this issue continue to be ignored, legal action will be taken accordingly and will seek monetary compensation for damages. Notice: this is the last and final warning!

I was a member since November and bought the "private" option (making my subscription price about $10 more) and would also occasionally pay for "undercover" to favorite and look at profiles without leaving a trace that I had seen them. It all started failing around 2 weeks ago. Bought "undercover" - as I had done many times - and looked at (and favorited) profiles which, afterward, stated "they can see you." The last straw was going online tonight while my profile was in "hidden" mode - where, supposedly, no one can see you and you don't come up in searches.

I tried using this company's dating site but after a year or so I decided to stop using them. Their advice to unsubscribe is simply to not use the account for a month. This I've done for well over 6 months, yet they continue to email me potential dates. I've tried the 3 alternative ways they suggest using to unsubscribe without success & continue to be inundated with possible dates.

I would not recommend match.com to any of my friends or relative for a variety of reasons that I believe are all misrepresentations made by Match in their advertisements. Match automatically charged my credit card without authorization for extended membership that I did not care to extend. When requesting refund, Match refused to refund even a portion of the unauthorized withdrawal from credit card account. Total dissatisfaction with Match.

Very expensive. You are immediately overwhelmed by fake profile contacts and phishers. They become very easy to identify, they all have basically identical scripts they seem to follow and they all have the same grammatical errors. You are drowning in them. You contact their customer service who says sorry, but you responded to one so now you cannot get a refund because you used the site. THIS SITE IS A RIPOFF - DO NOT USE IT.

After I had been in Match for two days I realized I could not figure out how to use the chat feature and when I finally talked to the call center in Honduras (only one) and excavated the call to a supervisor, he said the chat feature could not be used on any mobile devices and refused to refund my money since my account had been used. He did provide me with an address of his supervisor which I plan on using. But there were so many other complaints against Match I have also...

Total misrepresentation of their members. When you join the members totally change. Match.com also lied about how many members were in my area, matches I would expect within a 25 mile range - they only matched me with people 2 to 3 hours away from my area. They matched me with people that didn't fit the qualities I picked. Match.com also grossly exaggerated members in my area. They showed over 150 members in my area - as soon as I joined and did search only 23 members.

Match.com is borderline scam! They offered me a free upgrade that meant that my auto-renewal got re-enabled and I ended up paying even more than last month because of the upgrade. I think it comes down to me not reading well enough. Anyway I'm 100% convinced that a serious website just wouldn't do this. It's the same kind of trick they try to pull when they tell you that you have to wait 24h before disabling the auto-renewal, tricks to make you forget! I've immediately contacted the customer service that beside being polite didn't give in an inch, I tried to push even too hard for my taste but still nothing.

I will be fair..... horrible site. Sent 16 emails and got no response and were never even read even though the profiles all said they were online within last few days. Scam... Ripoff..... and as soon as my subscription expired I had emails and views..... total b.s. Will never use their site again.

I subscribed for 6-month service and decided to cancel two weeks after I started the service. I was charged the entire 6-month and they advertise: you can cancel at any time. The only catch they never tell you, yes cancel at any time but we'll keep the money regardless on when you cancel: Outrageous.

I have had an account off and on with Match.Com for almost 3 years. It has helped me meet good and bad women in person. However, It seems every time I cancel my membership. I tend to get more likes, interested, and some emails more. However, when I become a member again. It seems most of those women don't reply back to me. Checking to see if other members, men and women see this pattern? Do they have employees/bogus memberships who may send likes, fav, interested or emails. But, when you reply You don't hear from them or their account is hided?

I received a notice from my charge company that my Match.com subscription for $113.94 was renewed. I had not received a notice from Match.com that it was going to be renewed and the charge was not authorized by me. When I signed up for Match.com, I read the terms and I did not want an automatic renewal as I did not know if I would want to continue with the service. I indicated that I did not want automatic renewal. There is no way to reach these people. There is no contact information on the web site. I checked for a phone number and there is no number registered. I cancelled my subscription. The website indicated that the subscription has been cancelled but also states that it has been renewed until August of 2015.

So after seeing the commercials like 9000 times, I decided to sign up. I've tried POF and CUPID but wanted a more serious experience. I figured the high cost of the subscription ($43/month), would weed out the guys trolling for sex. Well, I guess I got my wish because after almost 600 views, I only have 6 "connections". Oh, and Match has this "top spot" scheme. You get it free for a certain amount of time, but then of course you have to pay to keep the top spot. Since I'm no longer in the top spot, I get about 2 views per day. Worst of all, I think that 95% of these guys are not subscribed and the other 5% of men (at least in Austin) have unrealistically high expectations of women because the men don't really want to commit anyway. With that being said, I'm an attractive woman. I'm no Halle Berry, but I clean up nice.

I signed up for Match.com in July 2014. My very first experience was with a fraudulent member. He was not who he said he was even with pictures, etc. I realized he was a fake when I finally spoke to him. He was off of Match in a few days and I chalked it up to experience. Since that time I had hoped to be off of the site when my 6 mths. came up. I was automatically signed up and when I called to complain that I wanted to cancel they said I had used the site and I would be unable to receive a refund for the rest of the months I did not wish to use. I had a horrible time trying to find a valid email address so I could cancel my account in writing.

I have worked in Criminal Justice for 21 years. I joined Match about 2 months ago. In that time I have uncovered 4 scammers. One asked me for 10k after intense contact of e-mail and phone but no physical contact. I have uncovered 3 stories that seem to be repeated. I tried to get Match to listen to the common stories that I heard and were confirmed by others online. They said that they warned in their "fine print" not to send money and end of story.

After going through their lengthy sign up process, I started using the site to review matches. But it turns out that you can only view the matches if you pay for a subscription. Despite their exorbitant prices, I figured that since I'm serious about trying online dating, I'll give it a shot. After subscribing, I browsed around a bit and was let down by the matches available. But I figured I'd try again the next day and hopefully see new matches.

Having just moved and unpacked financial papers, I wanted to go on Match to search my new area. Got so many error messages, I must have actually created an account for which I could recall no login info, so it would not let me complete a profile. Said I already had one! But instead of sending the access details to the email account on record--which is generally how other organizations handle this all-too-common situation--they just said I had to "use the account". In Spanish, or Chinese when I'd requested English as my language. After spending hours trying to find a way around this, I give up. I am BEYOND frustrated, with no hope of getting to speak to a human in person to get this resolved. I'm paid up for the three months' trial for a service I apparently will never get to enjoy! So, my next call will be to my ATTORNEY.

I joined match because I saw all of the attractive women in my area, but once I joined I learned that most of profiles were from women who no longer used the service and the system doesn't provide a way to contact them unless they re-actived.

I sort of joined Match.com... meaning that I didn't really subscribe, but I still got "matches" sent to my email. After a few weeks, I actually saw a few people I wanted to meet, but when I tried to do whatever it took, it was impossible. I wrote their Customer Care (which is very hard to find) and twice I got useless answers, and today I can't even find any way to tell them what is going on. I even tried re-registering by starting all over, but when I put in an email address, it rejects it. Really, really messed up business from my impression.

I joined the site a month ago and have not had one genuine man write to me. It seems that every single man who has written appears to almost be the same person. They post fake photos. They have fake profiles, which disappear when you click on them. They ask you to write to them at their private email addresses, and then send lengthy missives, filled with mis-spelled words, explaining about their jobs, usually out of the country. It is very simple, Match. DO NOT LET ANYONE POST A PROFILE WITHOUT PAYING FOR IT. That would get rid of the foreign scammers right away. I am at the point where I am suspicious of everyone and unless I can Google them and see where they live, I have to believe they are fakers. Such a waste of time and money, especially for the older woman who seems to be bait for the younger men to take advantage of.

They take money from account in devious way - their offers are descriptive. Staff are unprofessional and put to deter you from claiming your right. Staff don't wish to resolve issue but they put phone down on you to deter you. No knowledge of policy - no training but lots and am sorry to say staff are the cheap Labour who don't care. Will never be a client again. Fake profiles and dishonest way of taking money from account. Stay away.

When I first signed up with Match.com and was using it for free, I got lots of winks, emails from guys. As soon as I paid by credit card, almost everything stopped. It was like an empty ghost town. I've gotten many scammer, bogus emails. I wasted a lot of money on Match. Do yourself a favor and don't sign up on this site.

95% of the email I receive on Match.com is from fake users trying to get me to use my personal email. I received identical paragraphs of overly-flattering, trying to sound American email from multiple users. This is because Match.com encourages people to join free for 3 days so the spammers in some other country just keep grabbing a photo off the Internet and joining under many names. BEWARE!!!

Signed up for match on January 19. First week was ok, after that I noticed the profiles were fake. I would email and text, and when talk, it was all same person voice and not even white. Then i continued, I got two profiles, same pictures, different profile name. And again and again. I stopped. Waste of time, and emotionally bothersome. Then I contacted match for refund, refused to even talk to me about or, no refund, too bad was the answer. Said it's their policy. The policy would be acceptable for a true service but not for offering fake product. Then I asked for legal department, was told there is no legal department, only corporate and no phone number, only a PO box address. I like to file a law suit, as match.com is a fraudulent site.

On for 12 hours then account closed. No refund, no nothing. It's disgusting. A site that rips people off.

I lasted 2 days but knew within a few hours of starting it was a scam. Most people who contacted me were phishing. They were hundreds or even thousands of miles away. You create a profile, but Match tries to match you with people who don't even match your profile. This applies to their sister company also OurTime which I will write another complaint about. I would send people a message and sometimes get a response, but if you saw them on Chat and tried to talk to them they would not answer. It appears many people on Match are plants put there by Match themselves to suck you in. I would take their profile name and Google it and it would come up in many places. Or if you were really observant to would recognize the same face on both Match and OurTime. I doubt many women are going to spend the money to be on both sites.

I was on this for 3 months. It automatically renewed and they refused to give me my money back. Even for a one month. I never got any real feedback from any men I winked or email or "liked." I believe most of the people I tried to contact were not even members anymore. After I discontinued my membership my profile still on the account and I still receive notifications of being quote liked. That is a total misconception of what the program is. I was basically Emailing people that do not even have subscriptions which is ridiculous. The People who emailed me or try to contact me always said they were about to be done with the program as well this was their last chance to talk to me and they would give me their Personal Email with many compliments etc. They were discontinuing their membership but wanted me to contact them at their personal email.

Joined Match.com 1/29/15 for 3 months because that was the least months you could join, and like most of us, did not read the contract, and nobody does. I had joined this site just about 6 years ago and never had a problem and did meet someone, so I never thought it could have changed so badly. I agree with all the statements on here, I did not read them all, one thing I did not read was that anyone had the profile hacked into. I had mine hacked 6 times in 2 weeks, never had a notice sent to me to tell me what to do.

They are frauds. I was never contacted by anyone that was valid member.

Match.com refuses to allow you to suspend your account due to the death of a close family member. You can hide your profile or cancel but they still keep all the money. They are a heartless company with no respect for humanity.

Signed on for Match.com - thought first there was a trial period but my card got billed for an entire year when after the trial I was under the impression it was $19.99 a month, not the whole year in one lump sum. When I called less than 24 hours after signing up, they told me since I used it - they could not refund me and there was no trial period. Very bad customer service and extremely misleading.

This website weasels you into buying a subscription and then you are unable to talk to anyone unless they purchase a subscription too. DO NOT SIGN UP FOR IT. THEY REFUSE A REFUND EVEN WHEN YOU REALIZE THAT THE MAJORITY OF USERS ON THIS SITE DON'T SUBSCRIBE AND YOU CAN'T TALK TO THEM. Unfortunately I was wanting to meet someone and I fell for the scam. I'm simply writing this so no one else does. I literally had the subscription for two days. Found like two people who had subscribed and neither I was all that interested in. I deleted the account and cancelled the subscription and they refused me a refund despite the fact that the site is useless unless everyone signs up for the subscription... and most don't.

Just to give you an idea of how sketchy my match.com experience was, I'm 29 years old and my internet review v card has now finally been taken. Yes that's right, it was so bad that I honestly feel like I was tricked and these people of making millions of dollars off exploiting good people. My only intentions are to help someone else not make the same mistake I did. If I spent 50 dollars fine whatever but no I spent $200.00 (for a year and of course it's strategically priced to spend more), and I don't know about you but I'm not to happy about getting burned for that much money especially knowing how many others are also doing the same.

I've been a member on and off for almost 4 years. I've met two nice guys in all that time out of almost 200 dates. One guy I really cared about and saw him for over 3 years but he was the commitment phobe variety... and the rest were either boring or angry. I reported a lot of foreign scammers... 80% of profiles are fake or scanners. I complained enough times that the last subscription of 3 months, it was like I was black listed... 5 emails in that time from undesirable men... I tried emailing men... no response ... very weird... I can't believe they would punish someone for making fraud complaints... Went to 2 meetings a week, to none! Anyone else had that experience?

Hard working people please do not spend your money on this shady, 2 faced, backstabbing company. Let me say if you do buy a profile never buy more than 1 month. This company will take your monthly payments and cancel your profile without warning and will never ever give you an explanation for deactivating or canceling it. More importantly, I've heard complaints from many people that Match.com similar to Christian Mingle is highly unfair and a bit racist toward blacks and non white users! I think Online dating website was the worst thing that could have happen to the dating world if your looking for a loyal, honest, and good wholesome person.

I sent emails to over 170 women on Match in my area and got about 5 responses. My profile is not horrible, could use some work. I have a few great pictures of myself and I consider myself attractive. Talk about frustrating. Also, when my profile was inactive it got more views and interests than when my profile was active. I get no interests in my profile in 2 months then all of a sudden the day my account expires I get someone interested in me. It's like they sent me fake interests to try and get me to sign back up. I think they allow women who have not paid and can't send emails show that they are interested but the same feature isn't offered to men. I have had more luck with the free features on Badoo.

I applied to Match.com and my account showed I paid for the site for $42.99. I have put the information in and can't even view the site and every time I go to check a email it wants to charge me to see messages or send a reply. I want my money back but they say they will not refund me. Not right for a company to take money and not perform a service.

Don't sign up with Match.com. It will cost you hundreds per year for something that other sites honestly do better anyway. They will automatically bill your credit card every 6 months without any notification (because they buried their subscription renewal policy deep inside the terms and agreement when you sign up--even for a free trial). There was no control in the mobile application that I could find to turn off the auto-renewal either. I called to tell them not to automatically renew 6 months ago and yet it's happened again. When I received the credit charge, I called again to request a refund and full cancellation. They sent me a cancellation confirmation email this time but refused the refund because I'd "received an email" on the account.

Make sure you read the fine print!! They have a so called "helpful" feature called auto renew that they conveniently have no control over when you buy the app through your apple phone. So if you don't call after your subscription is over and cancel, it will be charged again and not month by month for the same term you originally signed up for. After being on the phone with three different people and over 30 minutes I was finally able to cancel my subscription. NOT a good experience!!!

Got a wink from some 30 something women who could have of been a model. Instructed me to text her, and interestingly she happened to be traveling to West Africa. Save your time and save your money. I didn't ante up... I would only sign up for service if you're looking to meet a young Nigerian guy, or getting conned. Be careful out there!

I joined Yahoo.Match.com last year to meet new people online. My membership was for three months membership. For the last few weeks, I have been locked out from my account. I've tried numerous times to change my password and log-in, with no success. I sent several emails to customer service, and got no response, what so ever. My membership is supposed to be active until Feb 7, 2015, but was deactivated, without explanation for at least three weeks now, and no refund was issued to me, either. I paid for a full three month membership, which was not honored by YAHOO.MATCH.COM!!!

I have been a member for nearly 6 months now after I gave up using free sites & took the plunge & I thought I would use the biggest & most likely the best. After I subscribed & started contacting people I soon realized this was all a farce. The site feels empty, the profiles are often years old & no longer in use. Mail goes unread even though they appear online. The replies I do get is about people in a relationship already & not looking or not ready to start dating & yet they are using a dating site.

I've been a loyal customer to Match.com. I have been on the site for about 5 years on and off. Today I realized that my credit card was billed after not having a recurrent charge and called customer service. I explained to the gentleman that I had had seen a charge this morning and that I needed to receive a refund due to the fact that I had opted out of the recurrent charge and that I had gotten aid off of work last week. Match.com said that because I had gotten emails on my account (which I obviously don't have control over), they couldn't refund me the monies. I am disgusted by Match.com.

I feel like this site was a scam because there was only 10 people in my area signed up on the site and if you want to talk to them forget it unless you plan to waste $50 to subscribe for 3 months. It was just a total waste of time. The only thing that is free about the site is to look at the members pages and "wink" at them.

I joined match a month ago... spent $75 for 3 month subscription. I spent many hours each day on match. Every single profile seemed fake. I would get winks and likes from people who never even viewed my profile. Many emails were sent to me each day by match stating women were interested in me. So when I sent emails to these women... none ever responded. Save your money and your time.

I signed up for the 7 day trial. Tried to cancel the very next day not even 24 hr later and they had already billed me and said that they would not refund my money. They are thieves. DO NOT BELIEVE THEM.

I signed up on Sunday, 1/28/15 and on 1/29/15 I tried to cancel. Their website and tech system is so bad that on Monday, 1/29 the button to cancel did not work. I called at 4 pm and they were closed since I am in CA and they are Dallas time zone. I called on Tuesday, 1/30 and they told me that they could not give me a refund because it was after 24 hrs. even though I DID try to cancel. THEN I thought to myself: "Maybe I should try this website anyway and 'go for it'". Well, there were more and more tech problems. I got interested men sending me emails in my inbox but when i wanted to contact them using the button EMAIL HIM NOW, nothing worked. I spent 51 minutes on the phone with a tech person, Henry who told me that I should use Explorer and not Mozilla and that I should go to Match.com website to my account to respond and not use my email. And even then, nothing worked.

On 1-31-15 I got a text from my bank asking if I charged $83.12 from a dating/escort service called Match.com. My response was an absolute NO. My wonderful bank did not let the charges go through, however how many other people get these fraudulent charges made on their accounts? Not only could these charges cause financial grievances but could actually cause emotional distress on marriages, possibly divorces. Are you, MATCH.COM going to be the ones financially physically and emotionally fixing these people's lives that you have ruined? I'm sure there are many of us out there who would like to hear your response. Oh I see below you want more money to post this. Not to worry, there are many other ways to get this grievance posted.

Match.com continued billing me 18 months after I closed the account. They refused to credit my account and stated that I never closed the account. They had me on hold for 32 minutes trying to resolve this issue. I purchased this as a gift for someone and it was used for one month! Their charges kept coming. Needless to say the person I bought the membership for never met anyone on Match. The entire experience was less than poor. My conversation with Match reference.

I signed up back in July '14 with hopes of finding someone to have a decent relationship with. After spending 5 months on the site I came to the conclusion that the site is full of women who "just want to be friends" and are not looking for a stable relationship. I decided to cancel on January 1st 2015 and went through the process of cancelling online and got a webpage stating that I cancelled. Come the "renewal" date I have a 6 month charge for use of their website. I promptly sent an email and waited for 3 days and never heard anything back. I then opened a dispute with my credit card and just within the last few days I have been charged again. Their reason was that I did not cancel my membership and I would have received an email if I had.

I immediately noticed that I was receiving false profiles. A lot of them sent an email and a text with their first message. That was a total scam, do NOT answer these with your own email or phone number. They are not real profiles! I did meet a couple of fellas, but the guy's that really interested me were not real profiles. This site is a setup to get your money from the word go!!! Horrible experience. Don't waste your time or your money here. I tried to cancel right away but they don't let you do that.

Also Match do not even have a customer complaints policy or department. Their customer services might as well not exist. I got charged £77 renewal even though I cancelled my account online. My friend was also charged the same even though she cancelled over the phone. Do a quick search online and you'll see this is happening to tens of thousands of people. Their customer services are outsourced and read/email from a script. They might as well have an auto-reply on their customer services email saying "shut up pesky customer, we don't care as long as we get your money". Ha.

I cancelled my account in the online account manager and they still billed me even though my account is disabled and I could no longer log in. What a scam. The service itself isn't bad but if I were to use it again I would get a prepaid card to avoid this ridiculous situation.

I cancelled my automatic renewal and received an email confirming this. However whereas my subscription was due to end in December, match.com have taken another payment.

Please let me say to all those people wanting to meet someone through MATCH.COM, don't waste your time or your money because I don't believe the female profiles that are on there are genuine. In 2 weeks a furnished over twenty three letters to woman within Australia, and not one reply, not even a comment. I am ex airline crew from Qantas Airways a good looking guy well educated and sincere and polite, and furnished match.com with my photos, again not one reply and not one letter from a single female. It seems very very strange, so I decided to cancel the registration and membership.

I joined without the free 1 week trial because it appeared I couldn't get the 30 % discount later if I did so I took a chance and joined for 6 months. FYI... there is a promo code you can enter to get a 30% discount. I forget what is was... you can google it but don't join. I realized within a week that it wasn't even as good as the free website Plenty of Fish... I have gotten very little attention compared to other sites & I think it's because they offer you the option of paying extra to have your profile at the top of the page... this is BS. I am a fully paid member and yet my profile is buried because others are paying to be on the top??

I re-joined after a 6 month hiatus, using my business email because I needed to update my profile due to an address change and I wanted to update pictures. Reasonable?? Well... Match put BOTH my old and new profile up which made it appear that I was being fraudulent and "fake" as one member emailed me. I called Match and all they wanted to do was argue, interrupt and get me off of the phone. DO NOT trust these vultures. All they want is your money and could care less about taking responsibility for THEIR mistake, which potentially cost me a relationship or at the very least, a friendship. Horrible customer service, won't let you talk to a supervisor and just plain rude. RUN from this site.

Absolute cheats. In the two years I was on the site, I got no relevant feedback from people. Match does automatic renewal without consulting you first meaning totally screwing up my budget. £77 was automatically taken out of my account after I had cancelled my subscription and they said it was because of a boost I had APPARENTLY clicked. Will NEVER BE USING AGAIN!

Too many creeps and scammers - I've heard of 2 other of my friends who had the exact same experience that I have had, that is, a man "favorites" me, so I thank him via the match.com email, and he quickly "falls in love with me" and tells me I have inspired him to write poetry for the first time in many years - that he has "come alive" with me. He is a businessman who soon has to go out of the country on business, and promises to keep in touch. While "out of the country," either his phone is broken, laptop is stolen, or lost, and he must have some money to replace it so he can keep contact with you. Soon that leads to more money. His words are so convincing and his story so intricate that you think it could never have been just made up. But it was, and now I am out money and emotions to a creep who never intended to even be a friend, much less a husband. I will never go on that site again, and will encourage others to avoid it like the plague.

I not only got very few opportunities to meet men but when I cancelled my account they still charged my credit card. When I questioned it, they stated that I couldn't cancel my auto renewal online and all accounts were set to be automatically renewed. Very poor business methods not to mention the poor results. I would not recommend Match to anyone.

Too many out of state requests from in beli people and untrustworthy people can not. The site is not more secure. I want my money back but is it worth the fight? Never again. What a joke. This site is along with so many more of them bad dating sites. Stay away!!!!!

1 out of 10 account is fake, they are looking for your private info, etc. Match claims that they approve every profile - not so. In addition, they decide which picture you can upload and which should be your primary photo. Do yourself a favor and get a mani/pedi for the money instead of Match.com. The worst site EVER!!

Advertised free access. They take you through a registration process which leads you to believe you will have access. Once you try to contact anyone, it moves you into a subscription and leads you to believe you may cancel at any time. I was not satisfied with the service and cancelled. When I called their automated refund number, I was told I cannot be issued a refund as I used the service. This makes no sense. Free became $200 and although I cancelled, I am not entitled to a refund of the unused balance.

Few years ago, my membership was cancelled without notifying me. I just couldn't logged in. I contacted customer service but no response. So I created another profile and paid again. Then suddenly, I couldn't logged in again. So I contacted customer service again, no response. Months later, I created another profile and paid again. Days later I couldn't logged in and no response from customer service. I felt like they just wanted my money without providing the service.