Match.com Reviews

This company knows how to get your money. I had signed up for a free membership and was charged a subscription rate for 3 months. I cancelled the moment I found out which was a friday and called monday due to their office being closed. They cancelled my account but refused to issue me a refund even though it shows I never used the account. DO NOT USE THIS COMPANY!!!

I just received my credit card bill today and found a charge from Match.com which I did not authorize. I called them and they said it was renewed online and that they could not refund the charge. I haven't been on Match for over a year or two now and asked them how they were able to charge my card when I didn't give them the credit card number. They responded that they keep all credit card numbers. I even asked her to check my profile and see if anyone had logged in on my profile or if it was visible, she said NO to both. I then asked to speak to a supervisor, she put me on hold and after 30mins of holding I was disconnected. If this is the way they do business then I hope everyone reads this and is very careful at giving credit card numbers out. I am now disputing the charges with Discover.

They auto billed my account and refused to return my money saying I should have canceled my account before they automatically billed me without my authorization. I cancelled my account as soon as I saw the charge on my credit card. I called them for a refund and they said per member agreement they could not refund subscription fee once billed, even though I had no idea they would automatically bill my credit card for another 6 months (only to see the exact same people that are on the free sites).

On September 23, 2015, I cancelled my Match.com membership before the expiration date of September 25, 2015. The following week, on September 28 my bank account was charged $59.97. On October 2, 2015, when I discovered this, I called customer service. They said I had never cancelled my membership. (BTW, during the cancellation, they give you the old "sorry to see you go" and ask why you're leaving, so obviously I went through the cancellation process). They offered me a $22 refund, not a prorated refund as, for example, any insurance company would do.

I signed up for a "free trial" for Match.com back in March. I immediately cancelled the service when I read the "small print." Well somehow, Match took 130.00's from my checking account, by accessing my debit card. I have cancelled my debit card, which is the only way to ensure that they will not continue billing me. Customer Service quoted their same garbage, about how I should have read the "fine print" and that they are refusing to return any of my money. I had heard what criminals these people are, which now explains why I never used their service before.

The site auto renews your policy without notification. $107. When you try to stop to renewal they say it cancels in 6 months and won't give you a refund. BAD BUSINESS. Don't use this site.

I disputed Match.com for unauthorized payment 6 months ago. They blocked my account and will not delete my profile or return my phone call or reply to my emails. Horrible customer service and terrible business practice.

Was charged for 3 months ($65) on PayPal. Haven't been using account for months. Asked for refund. Was given $28.

In order to sign up with the Match.com you have to pay. They claim their site is free but you are only put in the position of putting all of your information out there and they hide behind their name. So I decided to take the chance. I paid for six months of service up front and was offered six months of service for free (pay for 6 mos., get 6 mos free). Did I mention, prior to paying I was informed via email from Match.Com that there were several people interested in my area? Well, you couldn't access these "interested" people without paying (illegal in itself because it was lies and misleading).

I couldn't figure out how to cancel my subscription online a few months ago so I called in to have them cancel it over the phone. I just received my credit card statement with a new charge. I called in to have them credit my account since I haven't logged on in months, thinking it would be a piece of cake. They told me that I was not able to get my money refunded because they are a non refundable company. I haven't been on it in months and I just got to charge within the last week. They never sent an email saying that your account was going to be recharged or anything and they refused to do anything about it.

I did set up some dates through the site. But Match is filled with fake profiles. Using reverse image search it's easy to find profiles with celebrity photos. Match claims users can report fake profiles and they will be removed. But I reported numerous fakes and they were never deleted. After a few months Match cancelled my prepaid account without refund with vague explanation. When I asked for details they refused, saying it was about site "integrity". If I was doing something wrong why couldn't Match have given me warning or explained that I needed to change something? Match has no integrity.

When subscribing to Match use your debit card information. Pay attention to when subscription expires then go to your bank and request a new debit card (tell them lost yours). Match will be unable to renew subscription using your old card number. Also, unless you manually hide your profile/pictures after your off match they will continue to show your profile. Showing profiles of people no longer on their site makes their "shopping cart" of available people fuller than it really is. This is why some of your emails to subscribers go unanswered. Never could figure out how the "fake" profiles get on their site but working on that too. Match.com is a true money grab but it's possible to stop their thievery.

I cancelled online one month prior to my subscription auto-renewing. They would not let me remove my credit card nor did they send any type of notification of my cancellation so I was a bit concerned. I checked back 3 days prior to my subscription being up for renewal and it still stated that my subscription was set to expire and auto-renew was deactivated. I figured all was fine. I got a bill the day after my membership expired. Match makes it almost impossible to contact them directly. I sent an email with no response. I called. They told me that my subscription was cancelled and I wouldn't be charged.

They are dishonest and deceptive. This is what I attempted to email them but guess what, it doesn’t go through for no reason provided. Just asks if I want a refund then tells me to call. Which I already did. So Match.com here you are. Your auto renewal policy is absurd. It’s a term that your customers cannot avoid and then when they cancel they cannot get a refund unless it is with a 24 hour period you do not bother reminding them of. Your business practices are abhorrent and your business seems to profit primarily from your unethical billing practices that consumers, as your representative informed me, are not entitled to refund regardless of any circumstances.

This company is ridiculous! They are in it for the money and will charge you even after you have canceled your account. Stayed on the phone with them the same day they charged me for 45 mins, being told I didn't cancel when I clearly did and could even tell them the process I went through for the cancellation and that I had double checked the terms and conditions for canceling page and went through it just as it was described there. They charged me 77.97 for 3 months which started today and then offered me a $22 dollar refund. WTF are they doing with my other $55?? I pretty much am paying $55 to sit on the phone and yell at them (which btw I never do!!). I haven't even used my account that has been canceled. This company is a joke! Hopefully my bank can help dispute this charge but I will never use Match.com again and I will make sure everyone I know doesn't use them.

When I register for Match.com they did not tell me that I would have to pay extra to get e-mails from any potential matches or that I would have to pay extra to view any potential matches. Nowhere did I see that Match.com was a non refundable company, but on countless reviews I read where others have gotten refunds. I am a female looking for a male but I received countless female winks and e-mails, that I was unable to read unless I paid more money. When I called about a refund one person tells me they have a no refund policy but the manager tells me that they refund only under certain situations. Which me getting e-mails from women or having to pay extra for everything, does not meet that criteria or the fact that the two days I was trying to log into my account, I was logging into someone else's acct. Is Match.com a scam? In my opinion, a thousand times yes!

Highly Qualified?!?!?! I was getting emails from guys 30 years older than me. Are they **? That's disgusting. I'm NOT trying to date guys my DAD'S age. I was not happy with the services match.com provided at all. Oh, yes, I had a lot of emails FROM CREEPY PEOPLE>>>>> What are their qualifications for such matches. IT'S DISGUSTING. I thought maybe it was only because it is a free account. Their advertising showed it was similar to tinder – as in I could decide who contacts me. So I upgraded to test it out... BUT NOPE!!! Talk about misleading false advertising... So I canceled the account within 2 weeks, and asked MATCH to refund my card...

I signed up for 6 month membership for $107.94 with the following 6 month guarantee if I do not find “special someone”. When I log in to the site, I could go to the page showing my current status of this 6 month guarantee qualification. I met the required minimal number of contacts I need to make to qualify for this guarantee program every month. The page shows this progress and everything looked fine.

I wanted to find out if I would be able to navigate their website before I committed to a subscription but had to give them my cc # to proceed past log-in. I logged in to unsubscribe the next day. That worked OK and I was told I had successfully unsubscribed. The next day I saw a $65.97 charge on my CC account from Match.com. When I contested the charge through my bank Match said that I had unsubscribed AFTER the subscription was purchased. Evidently there's not even a 30 second trial period. That's what I call FRAUD. Pure and simple. There never was a (free) trial period. That was all a LIE. I wrote them an e-mail to complain and got no response. Typical internet rip-off. Never deal with people like Match.

I bought a 3 month membership, deactivated my account after about a month despite paying for 3 months. After 3 month subscription ended Match.com charged my bank account approximately $80 AGAIN. I talked with match.com. They refused to provide me a refund. I argued that I have not used the service in 2 months and will not use it going forward in time so they should not charge me for future use that will not occur. They said they automatically renew memberships to protect consumers from accidentally losing their account data if they forget to repurchase a membership after one expires. This is a lie because I was on match about 4 years ago and when I bought the 3 month membership this time they STILL had my prior account information. Do not give these people your credit card, they are dishonest and deceptive and they rip off consumers by taking money for no benefit to the consumer.

I was on Match.com for about 6 months and cancelled. The company continued to charge my account. I finally got a customer service agent and was given a refund. I joined again hoping that it was a one time mistake. I was on for another 6 months and then cancelled again on the phone. Just checked my bank account. They did it AGAIN!!! They charged me after I cancelled. Only NOW... you can't contact anyone at Match on the phone. You can only send an email. I finally was given an automated number to use for refunds. I hopefully will get a refund. CLEARLY... this company is sleazy and unethical continuing to charge people after they cancelled. Since this happened TWICE I can only believe that it is a normal business practice for them. SHAME!!!

Be careful using Match.com. I stayed with them for 9 months. I had 1460 women view my ad. These were 50 plus females. No one ever contacted me. Mathematically you would not expect such a dismal response. I had many profiles sent to me 3-4 times! Many times I contacted a member only to find they were unavailable! If you cancel, suddenly you will get a lot of emails telling you lots of members are now interested in you. It's a phony lure to get you back. I fell for it, and when I tried to contact those folks interested in me, all of them were gone or unavailable. Conclusion -- they were phony ads to start with. Someone at Match must spend lots of time sending out BS ads to lonely subscribers to keep them signed up. If you are 50 plus and male, do not use Match.com. You are going to be scammed.

Joined up in March 2015 for free. Within 24 hours I had something like 2 response to my profile, only you cannot see them unless you pay a $79.00 fee for 3 months. I paid and it turns out all responses were not actually people, they were bots redirecting me to pay sites. I complained. Nada. Then in June, They billed me again without any notice or warning. I cancelled my subscription. In September they billed me again. I called them and they refused to refund my money even though they illegally took the money. I have reversed the charges with my bank and am filing a complaint with the State consumer protection department. DO NOT GIVE THESE PEOPLE YOUR CREDIT CARD INFO.

I have never contracted with a company that did not offer a refund for future services not needed. Extremely poor customer service. Totally inflexible. Why would I pay for something I don't need anymore? No other service I know operates this way. In fact, they all go out of their way to please its customers. Why would a brand destroy its reputation this way?

I selected the subscribe for 6 months, and they charged me 12 month subscribes. I called them and THEY tell me no refund. Do not chose THIS SCAM COMPANY!!!

I signed up on my phone for a free trial; Match.com stated they needed a credit card to set account up and took payment for $106; I used the services in the first month until I noticed it was a scam and everything they advertised was false. On the phone app it did not specify "automatic renewal" nor did I give authorization to take payment but they took another $106.32 on my credit card and when I called customer service and waited a very long time on hold even management would not do anything for me. THIS SITE IS A SCAM and SHOULD BE PUBLICLY WARNED NOT TO USE!!!! Absolutely disgusting!!! I used for 3 weeks and paid for 6 months!!!

Signed up for service because they advertise free. Gave them my credit card number because it is required to get the free service. I was lead to believe that a trial period and lead to believe I would need to activate the account to be charged? Never received any emails etc. that I was a member or the account had a renewal date coming up. I do not receive any emails from other members to let me know this is going on? They refused to refund my money or any portion of my $120 even though I had not used the account or for 6 months or will not use it for the next six months and was charge for addition 6 months? I only have credit card receipt reference number ** Ami 119.94 visa.

I was on Match for less than 24 hours, getting creepy messages and getting bombarded with them... I called Match for a refund and cancellation. They refused to give me a refund... FOR THE DAY THAT I WAS ON THERE! Now I am stuck with this under December and I am not even using the site! DO NOT USE MATCH! They were horrible and I waited all day to even talk to a Supervisor (who was USELESS)... Use eHarmony or another site, Match has HORRIBLE customer service and I do not recommend this to anyone!!

It has become clear that they purport to have many more ACTIVE members than they actually do. I have come across countless profiles that they actually include in my "Daily Matches" that are of men whose memberships have expired. Match continues to circulate these profiles as though these men are still "active members". If you wonder why you wink and/or email many and few respond... this has a lot to do with it. I had a Match.com employee confirm this with me via telephone; he was actually quite matter-of-fact about it and offered no apology. They are thieves. Save your money.

When I first joined the NON pay portion of the site I received inquiries about my profile. As soon as I paid these inquiries not only stopped, the ones that made the inquiries either were gone or would not respond and I grew suspicious. I opened another profile and tested it and the same thing happened. I was not suspicious now, I knew these were fake profiles soliciting me to get me to join. If you don't pay and join you cannot see who they are. Next I began to complain about the fake profiles by clicking the concern button below the ones that were fake. I knew they were fake because there were other profiles using the same pictures or the pictures and the information did not jive. Expl. Black woman saying she was middle eastern and spoke Thai. These profiles were being removed initially then I notice they were not being removed. Finally my button did not work to submit a concern.

I was a member of match.com dating service. My subscription ran out. Without contacting me match.com renewed my membership and charged my CC 107.96. I called them and requested a refund. They stated they do not do refunds. Very poor business model.

I signed up for 6 months for 131.00 which came out of my account immediately. However, since then the service has been the worst. I have been on POF, EHarmony, Christian Mingle and have never had a problem. They send me messages that someone is interested in me and when try to go in and read their profile, it never comes up. Instead all these other profiles come up and they want me to rate them. Then I suppose if I click on them at all they send them a message and say I am interested in them, but they never contact me either, probably because they have the same problem, They can't get to me. Then they are asking me to fill out my profile again, which I already did when I signed up. IF I don't fill it out, I cannot go any further. I am so frustrated and upset that I spent that money just 2 weeks ago and I just wasted 131.00... They are definitely a fraud... They need to be shut down, I am going to contact the BBB next.

I signed up for a 3-month subscription based on profiles they said were interested in me. When I discovered this was all lies, I cancelled. I was told it was too late to cancel and I had to pay. I disputed it with my credit card. Meanwhile, Match.com blocked my account. After 1 month of being blocked I was told I still had to pay for the 3-month subscription; however, I was still blocked from using the service during this 3-month subscription period.

I was a member of the site for a number of years and did meet several interesting women from the site! However, I met a special lady through another site and canceled my Match.com membership last year. Imagine my surprise recently when they charged my credit card for membership renewal! I called and received a feeble explanation that I only canceled last year and renewal this year was automatic! They are going to refund me a small fraction of the charge! Lol! I have no interest in the site or continuing as a member even if it were free! Also, I have more to do than constantly phone them and be stuck on hold for 20 - 30 minutes! The FBI or someone in authority should investigate this site for false and misleading advertising along with fraudulent business practices!

Signed up, met a few real users so they do exist... That said, as a decent looking guy out of maybe 200-300 people I attempted to message maybe 5-10 were actually real and responded. Also, as my subscription came to an end, I started to get spammed with likes, interests, and winks. All of this happened within the last hour or two of my subscription. As soon as my subscription ended it said I had multiple messages waiting for me if I resubscribed. This site is a scam, they make every effort to steal money from people and offer a pretty weak "service" in return.

Match.com is a fraudulent website, it does not work! Many of the Winks are from fake profiles or profiles that do not exist. A lot of fraudulent women seeking money and many from Africa. They also promote Top Spot which is fraudulent since you pay for (10) tries for $20.00 and they take half away. It also does not work.

I was diagnosed with breast cancer on May 29th. Once the diagnosis was confirmed in the 1st week of June, I attempted to cancel the Auto Renewal feature on the website. I assumed that I performed the task correctly because I was asked "why" I was cancelling the automatic renewal. My AMX was billed again for 3 months in August. I contacted Match.com to see about crediting the billing since I have no hair and it will not be growing back until November. Match.com has absolutely no accommodations for uncontrollable situations. No credit can be issued. They will not shorten the term from 3 to 1 month. They will not put the account on hold so I could use it once my hair returns and the breast surgery is complete... nothing.

I had cancelled my membership months ago. The company refuses to issue a credit. They are a bunch of crooks.

First of all, I paid twice as much as many others. Many are paying $60 for 6 months and I paid almost $140 for the same LOUSY, CRAPPY service. I only signed up for 3 months but just like every other NON-reputable business, they steal your money and keep you signed up without letting YOU decide if you want to sign up again.

I signed up for Match.com for one month but was charged $92 dollars. I called right away and they refunded me and I proceeded to pay $36 dollars for a one month subscription. I was not impressed with their site at all. I wasn't being matchup with the potential likes for my daily match. Further, I would keep getting messages from very old men when I clearly stated not to message me if you are over the age of 34. I would get emails throughout the day to check out matches that I WOULD NEVER BE INTERESTED IN.

I am a man & have met up w/ (2) women from Match.com but the majority of my experience was a scam which I believe was perpetrated by Match.com. I regularly received winks & favorites from members that immediately (w/in 30 seconds) have hidden profiles. Then when you look on your profile it says you have never received a like or favorite. When I received my daily matches e-mail about 25% of the time the same photo would appear with a different user name. On top of that only 10% of them were looking for my age range. This is different from the daily matches you get on the site. About 50% of the matches on the site had a vague About section & were looking for men 3 feet to 8 feet with a 40-year age range up to 65 & had no preference about any of the man's features.

Match is a complete hoax. It is committing fraud. Nearly all profiles are fake and have the same information. Almost no one responds. Sometimes people from out of state will contact you and pretend to be close to you. I had one who was from NY in her profile, but when I texted her, she was from TX where Match is located. If you buy an account, you cannot get a refund. It is stated in the buyer's agreement. It is a horrible policy. After my account expired, I suddenly had so many people liking my photos and adding me as a favorite when they rarely ever did before. Avoid Match at all costs. It is nothing but false hope.

Match have just taken my money for another six months and I only found out from a bank statement. I haven't used the service for three months as it really is rubbish - few people respond as most are only browsing and don't have membership so are only voyeurs rather than members. The matches are pretty useless. I complained to them and they trotted out the "we can't issue refunds" policy." They don't care about my customer experience. They don't warn you your subscription is about to renew, so watch out for this scam and cancel your subscription manually. Easier still, don't bother with Match, unless you enjoy wasting time and money.

A false photo and profile is posted and when I send that "man" a Match message, that supposed "man" asks me to write to another email account or cell phone # off Match. Their "profile" then disappears off Match shortly after. This has happened to me 4 times, 3 in the past 2 months. Looks like someone scamming personal info. The "profile" writer is often not fluent in English by poor writing quality.

Online dating with Match.com person meet Mike **, 57, Inglewood, CA. I am senior citizen, lost $75000. He love scam, steal my life saving. Also he call Mike **, very good looking. His email address is ** and his cell **. These are still working. Also he has Malaysia phone **. Be careful. He is still up there looking innocent, vulnerable senior citizen.

I cancelled Match.com and they said in an email they would be charging me until the end of November. I had only had the service a couple weeks. Men online were con men, not really who they said they were. I did background checks on them. One was married, three said they were working in Africa and therefore not able to see me. One pretended he was an executive and took on someone else's identity and name. It is my belief that Match.com may just be behind the scam. This was just too many liars hooking up with me in a two-week span. Someone is behind this I can guarantee it. Thanks.

This website steals your money. I do not agree with their method for matching. There is no satisfaction guaranteed. I tried to request for a refund and they would not let me, even if I had only used it for a couple of days. If you're looking for dating site, you're better off with a free app.

The Match site only wants your account $$ and could care less about your fulfillment of a connection. Very impersonal and your odds are realistically less than 1 in 100 that you spent money worthwhile. Be advised. Especially written to the dudes out there.

Match is a scam with their automatic renewal! I canceled my account in November online as I had previously done, before renewing again. I have been charged at least 180$ for a product I had canceled and could not access. When I was sent likes via email if I would click to "learn more" it said had to renew my account! So I called to be refunded and was told their refund policy is to not refund. And that I can't even get a refund on the most recent charge. So my account is still active until October even though I canceled last November! Also I only met one normal guy. The rest lied on their profiles or were weirdos! Buyer beware! They don't give refunds even if you don't want their service anymore and even if you cancel online. Don't end up like me! Make sure you call several times and document it in writing yourself dates and times you confirmed cancellation.

I had just joined match.com last week. After filling everything out for my profile, adding pictures and being approved and was getting ready to pay today to become a full member because I had received over a 140 interested ladies throughout the United States and California who had contacted me, the only way to contact them is to become a paid member. To my surprise after my profile had been approved, all pictures approved all of a sudden. I'm not there anymore and I can't even get in touch with them or contact them in anyway.

Buyer beware when they waive that 6 month guarantee on you. Not only do you end up paying for an extra 6 months but then they cancel you after you pay. Don't bother trying to report them to BBB. They must have bought them off but also your credit card company will be fed a line of baloney and you'll be forced to pay for something that you can't even log on to. Run!

I don't understand how this company gets away with charging people's credit cards when I specifically asked to not auto renew. They will not give refunds for a crappy service. You would think after all of the same complaints someone would look into the legalities of this service. I got charged for a service I am no longer interested in and selected to not allow an auto renew. Just talked to Match.com and apparently I just have to eat this fee. This is CRAP!!! Please help.

Match.com is clearly a bad site, there are many scams and fake photos, look at the other reviews. And they are greedy, never hesitate to lie, and even blame you for something they make up. I received an e-mail of them recriminating for something that I have no clue what can be! No refund for any reason is their favorite. They have an obscure and unpersonal policy. Treat you, a customer, basically arrogantly and unrespectful, including the ridiculous customer support, with lawyer threats and insults. And I overall, I agreed with all the bad reviews they got here on this site. So many people dissatisfied must be somewhat right.

Match.com makes it very difficult to cancel your account. Then they automatically charge your credit card. I even tried to remove my credit card number and Match.com will not allow to do that. I ended up being charged for months I did not use the service. VERY obnoxious. Also, the Match website interface and service suck. oKCupid is much better and free.

I signed up for Match.com because I thought I would pay for a monthly membership but they charged for the full amount. I then went and cancelled my membership but was still billed for the full amount. They refuse to refund me my money because it was more than 24 hours when I cancelled my membership. This is the biggest scam and I would not recommend it to anyone.

When I signed up for Match.com services it stated 6 months free if you don't find anyone. They don't mention all these other criteria you must do to get it. For instance, you MUST contact 5 people a month that you have never contacted before to get the 6 months free. I stopped because I got a serious illness that needed to be addressed and could not be out trying to date. I tried canceling several times and was hung on every time after waiting for more than 20 minutes to get anyone on the phone in the first place. They are horrible people and take advantage of people with misleading advertising and difficult website to see the criteria someone is supposed to meet to get the 6 months free.

On August 16, 2015 I signed up for what I thought was a 30-day free trial after which I would have a paid yearly subscription. My account has already been charged the $300.00+ and I am told that there are no refunds. Match uses deceptive web practices to get customers into a spider web of rhetoric. I am personally disgusted that they can get away with it. And by the way, in the less than two weeks I had the program I was inundated with Nigerian scams.

This company is absolutely awful. They take your credit card and charge it without any type of warning or notice. The only notice I received was when I got my credit card statement and when I called for a refund, they told me they don't give refunds after 7 days of billing the credit card. ARE YOU SERIOUS??!!! Don't use this company. eHarmony is much better.

I subscribe for 3 months and they charge me again and again!!! I'm tired the SCAM COMPANY and nobody do nothing about. I call them and THEY tell me no refund when I ONLY authorized one time fee. When they have your credit card they do whatever. SOMEBODY NEED TO DO SOMETHING ABOUT THIS SCAM COMPANY.

The website enticed you to check for free, then would lead up to answering questions then packages. There is no telephone number in their website to asks questions or help desk where you can chat. There is a chat section for other members. There is no tel# as they will deceive you to sign up. After the questions you are asked to pick packages. It ranges between $22 to $30 a month. Then it will tell you total charges $275.88 for the whole year. BE WARNED your credit card will not be charged the monthly $25/month. They will charge the whole year! It is non-refundable! The website has a purpose of not putting their tel# and that is to deceive you!

I signed up in January 2015. By accident I clicked on the lowest rate, which computed the yearly rate of over $200. I emailed them immediately to ask for Refund and a three month membership. No response. I called them, no response. I then called my CC and of course Match took that call, but refused to return the funds in favor of a three month membership and get this, disconnected their service to me, because I reported them to the CC. Again I asked for my money back, as they suspended their service to me when they asked for a 60 'research period' into the matter. I waited 90 days, still no response and no returned funds! I think this is outrageous, illegal robbery by a major corporation. What can you do to assist me in getting my funds back? $200 is a significant amount to me!

Match.Com say they check their people that register with their site which is not true. I was scammed by someone on their website which was not even the person on the picture. I was finally able to verify that the person was Nigerian and lied and scammed me for money. He is in Dubai and when I contacted match.Com they would not do anything.

Most of the likes and winks I receive become hidden profiles within minutes. I also receive possible matches that live in other parts of the country. I believe that most of the matches I receive are computer generated. I would recommend looking elsewhere if you are interested in meeting new people. Match.com is a low rent operation.

MATCH'S BBB Accreditation ranked "F" and REVOKED on 7/13/15 - I have had the same bad experiences as almost everyone on here. I stopped using this site two years ago because it was just getting to the point of being over the top on the scamming by users and the company and bad customer service. However, I do still log in every few months with a nonpaying fake profile just to be able to view. Guess what? Yes... you guessed it... anyone who seemed halfway decent and remotely attractive, well their profile is still up. Two years later (sometimes longer) and they are always active within 24 hours! Amazing! Either they are fake profiles or serial narcissistic daters i.e. do not touch these people even with a ten foot pole. I used this site back in 2003 and it was sooo different... I found my fiance rather quickly and had many good 1-5 dates with several men before that.

Receive lots of ads re special discounts and pricing but the "special" price is same as normal pricing. Ads are also misleading as they imply you can do things for free when in fact you have only a limited search capability. You cannot do anything without payment. You cannot even access your past contacts and e-mails if your account expires.

They send matches, and a lot are free members/join for free, and as a free member all you can do is wink. If someone returns your wink with anything more like a message, you have to break out your credit card to read. If you want to send a message, again, break out your credit card. So this big dating site is not so big. But here is my big problem with them, you join and in 3 months you get re-billed. So I join and get into my account and cancel auto re-bill that I never want. My membership ended the 14th, and I caught the charge 4 days later and tell them I asked for no auto re-bill, and they ask for a confirmation email for cancellation, which they don't send and I don't know I need. And they quietly keep sending emails, not telling your membership was up, and charge 74.95 for renewal. 4 days after and with me asking to not be re-billed, they will not give a refund. They are sneaky and dishonest and thieves. Stay away!

I was not aware of the automatic subscription renewal process and therefore unwittingly continued to pay a monthly charge on a credit card account for 10 months. The main reason for not realizing that I was being charged was because I had not realized that I had renewed my subscription using my credit card account. I do not recall, at the point of requesting a renewal, that this card was presented on a payments page to be agreed/accepted. If this card was presented I do not believe I would have agreed to use it as I had ceased using the card and in fact destroyed it some 12 months previously. (I actually believed that my membership had been renewed without any payment).

I have had an issue with Match since last year in Nov. when I tried to use a 3 day free trial period offer sent from Match but was charged the 1 day and when I tried to cancel within the allotted cancellation time, I was spoken to extremely rude by a manager and was refused a refund. I tried to dispute through my bank, so the account was blocked and in the end was told I needed to go through Match. Which I was then spoken to again extremely uncustomer service friendly and again when I asked for a manager. So I then sent an email in which I was told, that because I disputed it and the account blocked I basically was charged $156 and will not get a refund and I cannot use the months that I was charged for.

I am disgusted by the misleading way in which the company advertises its subscriptions. I recently purchased a 6-month package in June and went on to invest in their Connect and Select upgrades, the cost of which was itemised on screen as being in the region of 20. Thinking that this would be a one-off payment, I was appalled to discover that Match had amplified the cost 6-fold to cover the entire subscription, even though this was not made clear at the time of purchase and there is no apparent mention of it in the online terms and conditions I agreed to when I brought the original package. After asking a friend to bring up the upgrade page on their account (since I no longer seem to be able to access it), I have since noticed a small clause at the bottom of the page that mentions that upgrades are subject to auto-renewal.

I signed up for Match.com about a month ago. It's advertised as FREE. I only signed for 1 month and now they have billed me my visa for $77.95 till 10-15. There was no one to my liking, that was not too young. I'm 77 yrs and I don't need someone to nurse along. I would like my money back, since I'm on a fixed income and cannot afford $77.95.

I am starting to wonder about the legitimacy of Match.com. I have had numerous "winks" and when I open their profile, they are "no longer available". The weird thing is I open them immediately (within hours) of getting the "wink". Is this company full of scams? It is scary enough getting into the dating world after 20 years of marriage. These kinds of "red flags" just add to the trepidation I'm already feeling.

I signed up for six months and they put the account on auto renewal. I forgot to cancel on time (messed up the dates) and they charged me $149 for another six months. Fair enough, it was my mistake. Then I signed up for Match International because I wanted to meet someone overseas. That site charged me another $143 for six months. A lot, but again fair enough, it's a different site, but as soon as I signed up for International, I wasn't allowed back on the US site. I emailed the US site and they said the US and International sites are run by different companies (the International site was purchased by another company). They refused to refund my $149 and so far I haven't been allowed back onto the US site. I canceled both accounts, but the International site has let me continue on the site until my six months is up, to get my money's worth, with no auto renewal, but the US site basically stole my money and shut me out of the site.

On or about May 24th, 2015, I called "Match.com" customer service to get removed from their database and website. I had an old account that was still showing me as a profile, and member from back in 2007/2008. I called and reached Viviana in customer service, and I proceeded to explained that I wanted to have my account closed/cancelled and to have all my personal information removed from their systems and database. She said she would be able to help me but first I would need to verify all of my information with her so she could verify who I was and that I was the owner of this account.

Dating Scam on Match.com. I met a guy on Match.com who claimed his name is Easton **. I researched and his name is Ryan **. He lives in Augusta, GA. His FB - **. This GUY IS A SCAMMER.

I bought a 1-month subscription for Match.com via LivingSocial for $18. LivingSocial sent an email with instructions and a link to follow. I followed the link, entered my promotion code and the next page that followed asked for my credit card number and a package choice. This concerned me on a number of levels, so via their chat application I asked a Match.com rep to ensure that this did not mean I would be charged. He assured me that I would not, that entering my credit card was in the case of auto-renewal.

My account got hacked and I got lot of scam emails through Match.com. I contacted Match.com after being only 1 day paid member. I asked for closing my account and refund the three months membership. They refused refund the $86.00 and they didn't closed my account. Only after my second call finally closed my account, refused refund the three months membership fee. I contacted my credit card company and explained that I didn't feel safe being on this website and my credit card company opened dispute. Match.com refused to the refund again and they put back on my credit card the $86. Not a safe place to dating and put your pictures up, Match.com do NOT protect their paid members.

I signed up for Match.com for 3 months. I did not use it after the first two weeks because the matches are useless. I called customer service after I saw an additional charge on my card and they refused to refund my money. I never agreed to pay an additional 3 months and I definitely did not want to be charged for 3 months. The customer service and managers were rude and not willing to help at all. Why have an escalation team if they can't do anything at all. They refused to let me talk to anyone else. Do not use Match.com unless you plan to pay them money for absolutely nothing.

Subscribed on a Friday. Was not happy. Young girls contact and con, try to get money. Deluged with texts from very young girls outside my parameters for both age and geography. The online matches were a little better but a lot of the same. Tried to cancel online. Was not able to. Called customer service to cancel. Was told no refunds are given. They would only stop the auto renewal. Contacted my bank to dispute charge. Was told I have to wait 15 days and I will. Then I saw they are not accredited by Better Business. I highly do not recommend this company.

I was very disappointed with my experience on Match. They did not match any of the men that liked or messaged me by what my preferences were (why bother giving the option of what traits you're looking for when you make your profile if it's useless). The site might as well be Tinder!! eHarmony does a great job of filtering out matches to what you're looking for. Match, despite its name, does not. I have a couple of friends who've used this site end up with complete nut jobs, & I've come across two guys who've pursued me the most on the site that were just looking for a hookup. This leads me to believe this is hotspot for guys to troll for hookups instead of the bar scene. Pay at your own risk with this site.

Be careful with Match.com and their sneaky ways - they have you sign up for automatic payments. They bill every 3 months at over $83 each time. I discontinued the service, but they still had me on automatic payments. When I called, they said they have a "no refund" policy. I feel like I have been taken advantage with no way to address this.

I was locked out of my account on Match.Com after paying for an upgrade in service. I made multiple requests to have a password reset sent to my email. None was ever sent. I reported the ongoing problem to their customer service area on the website twice and received no response. I searched for a phone number to call three different times to no avail. Someone finally suggested I google match.Com phone number. I called them after trying to get back in for 2 months. They automatically renewed my membership, but ignored my requests for help during that time. Now they will not give me a refund and will not give me any free time on the website more than 2 weeks. I was cheated out of two months of access that I paid to receive and then charged for be additional months that I do not want. Grace at ripoff job match. I spoke to a supervisor in customer service. I told him they were **.

My account’s about me section was edited and partially deleted without my knowledge or consent making the about me part make no sense and look like an illiterate wrote it. This could be the reason for no interest in my account. I have no idea, until I checked it last week when this happened as I was not notified and only saw it when I decided to check my profile. Upon contacting them I received a standard reply with no answers to my concerns just generic explanations. I checked their policy to make sure I had not violated it. There was nothing in my profile that violated their policy. They said they can't review my profile as it's no longer available since the deletion/edit of the about me section. It was another generic reply with no answers to my questions just very impersonal standard cut and paste reply.

I have no billing issues, but I'm dissatisfied with the quality Of the service. I have been sending out an email to exactly one woman a day (always choosing the best option I could find that day) since I started my service in July, and I've received no response. However, at least 1-2 Times everyday I get a "wink" or a "like" from fake profiles that are copy-pasted from the internet. I get 10 women matched up with me a day, but only 3-4 have completed their full profile (fields are left blank) and of the ones with a full profile, most have not logged in in over a month. Upon reading the other comments, I think many of these profiles are either abandoned or fake. I signed up for six months and feel like I paid money to give my info to scammers

Match.com seems to keep charging my credit card for their services that I am not signed up for. I had an account for one month that was deactivated early yet they still charged me. Charged 36.99 for the following month that they refused to refund. Subsequently, there was another charge placed on my credit card for 6 months for $119.95 that also was unauthorized. They did refund the $119. They flat out refuse to give refunds for their services even if you are not using them or did not authorize them. I disabled the auto renew feature on the account so that wouldn't happen but it happened anyway. TWICE. I will never do business with them again. They have horrible customer service. The customer service representatives are some of the rudest people I've ever spoken to, even the supervisor. DO NOT DO BUSINESS WITH MATCH!

I am the victim of a scammer on Match.com and I have now collected almost 400 scammer profiles with documented proof. My story has been featured in the news media, but Match continues to blame the victim and they take no responsibility for their part. They have no oversite and these scammers know that and they come and go using pictures of famous people like Alex Trebek, Attorney General of VA and Max Lucado. If they get kicked off they just come back the next day. Match is making millions off these scammers and the scammers are making millions off their subscribers. People have to stop going to that date site looking for a companion as Match states in their crafty advertisements. These scammers are very good at what they do. The victim is caught up in an intricate and sophisticated web, and by the time one realizes what has happened, the damage is done.

I agree with many of you. I am very disappointed with the lack of integrity the site has. I clearly know what I want and all I got is not even close to my requirement. Why ask the question regarding the person you want to meet and then send me something that is totally wrong? Not only is this frustrating but how many others out there have to contend with rejects when we don't respond. I have had several send me contact info and want me to take it off line so they can scam me. As they had done to my friend. Is this Match's fault partially because lack of verification and that they don't go beyond the basic sign up. One other thing Match is terrible for is their refund policy. Simply no none there. Why do we want refunds because Match has a poor reputation for success and their algorithm is terrible. If I put in my requirement tall, thin and blonde why send me short, fat and black hair, etc.

I will not tell anyone I know to join Match. Have not meet anyone. I paid for 3 months thinking I had a month free but when I canceled I found out I wouldn't get my money back. Why put a month free when you don't keep your advertising. Should say 6 months!

I have been on Match for 6 months and met no one. All of the men with profiles that were what I was looking for; described themselves and what they wanted in relationship never replied to my email requests. I received so many winks from men all over the US, despite my setting set for 25-mile radius. Lots of emails from men in US military on tour in middle east. Or old ugly old men who are clearly lying about their age. I used a gift card to pay for my membership as I didn't trust the site when my membership expired. I would receive at least a half dozen emails each week from "widowers", their profiles were copy pasted and I would say even pictures photoshopped, heads did not look natural on the bodies. To say the least I became upset with all the b.S. I never received an email response from any men that I felt a connection with from what they wrote in their profile. They do not exist. I'm an attractive woman and not one responded to me.

I have been stupid enough to join Match.com 3 different times. I am a good looking lady for my 60 years and have never met one single live person from this site. A profile will pop up in my area and send a "wink" and then immediately disappears. I think folks have gotten smart and went to POF which is 100% free and is totally legit. I have met at least 10 men from that site. Just nobody yet who I fell for but have made forever friends.

I signed up for 3 months of service. The total came to $68. I then clicked to the page to enter my credit card info. Then I clicked "Checkout," at which time I noticed on the receipt it charged for the 6-month subscription. Automatically. I called within minutes to ask to have my membership changed to the 3-month version and to be refunded the difference. They said they could not because of "the system," but could give me one month at $54 ($14 more that if I had just gotten a one-month plan). They also said they would not cancel my subscription outright, even though I had only been a member for less than an hour. Watch out for that check-out page, it's very deceptive, and they do not care if you've been deceived.

While cancelling my account the day prior to it ending, to avoid being hit with their infamous "auto-renewal", they presented me with an off to try to keep me around (since apparently that's what they need to do because all of their customers are so unhappy with them and constantly trying to cancel their membership), and offer which I bypassed and continued on with the cancellation process. I received the confirmation, "sorry to see you go" blah blah blah, and thought I was done with this awful company.

Match.com are a thief because there is too much scam. If you call or chat online with them, then only they say, "Sorry, no refund because of contract section 12 B." Also Match.com has a horrible customer service. They don't care what you are saying. When you chat online with customer service, they do not send you that chat transcriptions as a record. I ask the customer service representative if they are filtering those scam profile. She said "I am sorry. It is your responsibility." I am stuck with them 3 more months. I am hoping they will not charge me again. Even customer representative told me that she canceled automatic charging to my account. The Match.com is scam and not reliable firm..

I went to Match.com's link for the 7-day "free" trial. In order to utilize that, Match enforces you put your credit card and select a 3/6 or year subscription. I read the fine print in the T&Cs and it says if you CANCEL within the 7-day FREE TRIAL, your credit card will not be billed. Good, I thought I'd try it out. Unfortunately, I got several romance scammers which I reported with proof of evidence; some of the same exact profiles were found with other men's pictures but exact "About Me" profile --- even with the same spelling or grammatical errors. Some of the pictures on Match.com were found in other countries, with other men's profiles (Australia, Germany, Asian dating). Scandalous!

They have very bad customer service. They don't care and don't listen to your concerns. They reactivate without letting you know. I didn't like my experience with them.

Too many fake women profiles on there.

Match resolved their abusive treatment towards me with an apology. Greg

I signed up for this website looking for love with a 6 month guarantee. At the end of 2 months I was automatically charged for another 6 months even though I did not find the love I was guaranteed to find. I was told by a representative for Match.com that they DO NOT grant refunds and that I did not qualify for the guarantee because I did not message 5 people in those 6 months, even though I did send 164 winks and 2 messages. I believe I deserve a refund because there were not as many handsome and interesting men on their webpage as they promoted and I don't think I should be punished because I am not chasing men online. I tend to be an old fashioned women that believes in a man approaching her and that I would have a better relationship with a man if they care enough to win me over from the beginning.

I can't lie and say I was not skeptical about online dating. I mean it's always a risk putting yourself out there like that but for me, it was a risk I was willing to take. I signed up not really expecting much and within a few days I had found a guy that I really enjoyed talking to so we planned a date. Well our date lasted close to 7 hours! Immediately I knew I was hooked. This guy was so fun and beyond respectful so we decided to go on another date. A few days later I ended my account because he asked me to be his girlfriend and now.. a year later, we are engaged!! Match introduced me to the love of my life and my best friend so I could not be more grateful for that. The best advice I can give is to be open minded and don't wait for someone to message you but try to find the type of person YOU want. You may be surprised what you can find. Match can introduce you to people you may never meet at a bar or out clubbing, you just have to be patient.

I paid 60 upfront for six months about four weeks ago thinking I would be introduced or meet people like-minded online nearby. The only thing I was introduced to was their separate add on's to improve my profile, and to view people! Anyway I was only shown people all over the country, not nearby as promised, then I saw they were going to renew my subscription automatically when it expired so I cancelled the automatic subscription! That did it, I didn't get any views from anyone again, and at the top of the page I was being asked to renew my subscription, odd as I was paid up until next January.

Match.com are a thief because there is too much scam. And this people make fake profile and picture, take your money, and after that if you make a complaint match.com don't give access to use the site again. When they take the money after that you don't receive any more reply from anyone. If you call then only this people will say, "Sorry, no pay back your money." And I was shock -- only 2 day I have make subscribe and I want my money back but they don't want to pay back your money. Many complaint I see people make -- they make fake profile and picture.

I signed up for Match and Chemistry. I found both to have very shallow pools of viable dating candidates because there were SO MANY scamming profiles. It was very discouraging especially after seeing all their positive commercials. I was absolutely sure that I had cancelled both subscriptions and then would just use the services with the remaining time left on my initial subscriptions.

Match.com is incredibly unethical. I cancelled my service and still got a charge for another 3 months on my credit card bill and they refused to give me a refund. They told me they saw no cancellation. I had no record of using their service during that time period and they still wouldn't refund me. I am incredibly disappointed and feel taken advantage of.

I was inspired one night to take a flier and give Match another try. It worked last time what could go wrong? The last time plenty of responses and many new friends. Plenty of Fish worked well too. What was different? This time it is non stop advertising and they are going IPO to sell on the stock market. First show high income and make the balance sheet sparkle. The match thing not a priority. The ladies were as active as a Cook County election roll and the policy is never refund any money, anytime. No shorting time so I was suckered with best value of six months, no quit, no refund. I contacted attorney general in my state and waiting for action. Not the same company as five years ago. Stay away. Try anything else. Boo.

I won't bother with redundancy, since I just read the numerous & identical experiences of other Match "victims." There is truth in all the reviews. I just spent the time reading & it was, to say the least, cathartic. A few comments I'd like to add is my ludicrous grand finale with the company, today. I had been off the site, for a year, due to all the aforementioned facts & I needed time to restore my faith in humanity. However, recently, I had discovered my profile was still intact & I was able to cruise the site, again. I suppose, I was hoping for new & improved inventory. In doing so, I was drawn to what seemed a relatively appealing gentleman, displaying the possibility of a bit of actual substance, perhaps slight intelligence & mostly... reality (a rarity).

I purchased a 6 month subscription to Match.com on April 3, 2015 in the amount of $131.94. On June 3, 2015 Match.com terminated my account, according to them, because I violated their terms of use. I was informed via e-mail. When I asked for an explanation, I was told that I needed a valid subpoena, search warrant, or court order directed to Match.com. I filed a Civil Suit against Match.com June 29, 2015. My court date is this Friday July 31, 2015 at 1:00 p.m.

I used Match.com about 10 years ago, when it first started. I just returned and the site has completely disreputable. I am a retired military officer who maintains the same code of honor of my career term of service, and am good looking, confident, educated, with a well written profile. Based on evaluation this website is now roughly 50% complete **, and I do not say this lightly. I evaluate things closely. Fake profiles, scammers, false positives. I am literally getting at least 10+ winks/likes/favorites A DAY.

I'm not sure if I am surprised or saddened by the number of complaints about this site here. After months of nothing but scammers, "hidden" profiles and more scammers, I cancelled my membership. I have gotten to the point where I am sarcastically updating my profile on a daily basis and profiling my experience with this site. I am an attractive, educated and drama free woman, and I have not "met" one man of any level of quality here. I do have countless requests to travel to the ends of the earth to meet men who are sure are my "soulmate", pictures of 80 year old men with the shirts off, 30 year gigolos who are sure I should consider being a cougar, lots of winks from lonely farmers in the Midwest (that would be 1500 miles from me), and the occasional Nigerian prince.

Hello, I subscribed to the "trial" four months ago... Never used it. Called and cancelled within the first month and the representative I spoke to was sweet and helpful reassuring me it was cancelled. However they have hit my account every month for the last 4 months and refuse to issue a refund. All 4 of the representatives I've spoken to nonchalantly told me there was nothing that can be done. Match.com is unethical and money hungry. Definitely wouldn't recommend them to ANYONE. The last thing you want to give them is your account information.

Be careful!!! Once you inactivate your account you will continue to get charged. Match.com will refund only one of these charges as a "courtesy". They are ripping people off to make money! Customer service is completely non-existent. My account shows it is completely inactive... I haven't logged in for at least 6 months. Why charge an inactive account???

I am not sure if this site can help me. I have heard from authorities that if you are victim of dating scam no one can do anything to help you. In 2012, I sign up at Match.com, I never needed to go for those dating sites for finding someone that could be an important person in my life. But I was ending a marriage that last for 23 years and it was a very complicated and stressful divorce. I was in Texas, a place that I have just arrived for living with my 2 disabled daughter. I spent for 20 years in South Florida where I have my friends. In Texas, I found myself totally alone. I was there because my ex husband had to be relocated for his job. I decided to sign up and at least find someone to talk. What a bad idea!

Despite the fact that I had no luck with Match, they charged my card for $150 to "renew" my membership. I planned to cancel my account and found the date of expiration on the site, so I cancelled on that date. They charged my card 5 days before this date. When I called to get my money refunded, they told me they wouldn't do it. I spoke to a supervisor who was very condescending. I have reported them to the BBB. This is not how you operate a business! In addition, they don't "match" you at all. I am a 28 year old woman and I'm 5'10". I filled out preferences and they still matched me with men in their 50's who were much shorter than me! Half the profiles are fake. Such a bust! Do not spend your money here!

I am so fed up of Match.com after using it. No luck. All I meet on the site are all fake. I don't like match.com, I am happy I got my subscription cancel. If you need any help with your match account, you can email directly to one of match representative agent at **. Thanks so much for helping me with my profile account.

I joined on a whim and was on this site for 10 days. I have since made myself "invisible" to men on the site just to get me off of their radar until my subscription expires. I met so many creepers - it is ridiculous... Men who try to talk you into sending naked or "dirty" pictures. Men who want to meet, but then feeling you up within 5 minutes. I have heard that Harmony.com has much less creepers. I definitely need some recuperation time - maybe years of recuperation time, lol! But then will try Harmony.

I signed up for Match on July 5th for a 6 mos subscription that cost 129.00. Within a week I received a note canceling my membership with no option for a refund. They only tell you to read their t&cs to figure out why they cancelled your membership. Writing or calling the Customer Service line is frustrating as they are basically telling you the only option is to hire an attorney to find out why they have taken your money. Anyone on Match can report another member and then you are kicked off. No refund, no explanation.

Every time I specify a distance for my matches, it's ignored. 95% of the matches given to me are miles and states away. Never am I given local matches.

So I signed up for six months. My friends talked me into it. So I see sometimes you go back and find your wink it disappears. I think if people do not want to renew it's up to us to call our credit card to stop the charge. I may opt out early. I have seen too many people I know so it makes me uncomfortable. Then there are these guys who say they are from LA working in Nigeria under these work contracts in Nigeria. Who knows if they are real or not. I chatted with two they sound almost alike? That is too weird. They always want to message by Yahoo Messenger and not text. Everyone texts. They tell you a bunch of romantic BS. I am not falling for that.

I have been on Match before even though I have met a few crackheads on there. I have also met some awesome woman but that was three years ago. Now all you get is winks and likes from young woman that are between 300-3000 miles away. Their phone numbers are in their username along with the word text which is against Match policy. But their system has not caught up with the b-s scammers that are on there to get money from older men. On top of it I had subscribed for 3 months at about 18.50 per month and the next day I looked at my bank record and they charged me 85.00. I had to call and they said it is non refundable but they would do me the favor of giving me 47.956 back for one month service. I think people like Dr Phil and Steve Harvey should stop endorsing them at once.

I had never tried online dating before a month or so ago. I tried to do a little research first and settled on two of them. eHarmony and Match.com. I paid $56.23 for three months of service with Match.com. About a month into the service, I became very suspicious of the site and cancelled my membership so it would not automatically renew after three months. Then on July 18th, I found out Match.com is involved with a class action lawsuit for misrepresenting itself, its services, and scamming people out of their money. So, now I am out the $56.23. I am not sure if getting my money back is possible at this point.

This is really a joke!!! I clearly stated the age range of men I would be interested in and clearly indicated where I reside and my interest would be someone within 50 miles. Well, I'm receiving notices from men 20 years younger and 10 years older than I'm interested in. In addition, I'm hearing from men as far away as Hawaii!!! Really!!! I have contacted Match three times about this and have not received a word from them. I personally think the whole site is a scam for other numerous reasons as well… but why waste my time!!!

I read these reviews too late. I signed up for the 6 months because my son told me it was time I dated. Well people messaging me telling me they are on secret missions in Syria and others that are purely fake. Then I get 14 winks and messages from people whose profiles disappear within minutes of me getting the email that I have a like. And the men on there are self-absorbed with many pictures of their half naked selves working out, or totally too old and unattractive to even be interested. Don't waste your money on Match because you won't find it here!! In two months I have emailed one guy and he sent the same email two weeks later like he forget he had contacted me. Loser site with fake profiles.

The woman and I starting texting immediately. She then wanted to switch conversation to another site (Skype). We were able to text thru Skype but she didn't have a microphone and connection thru video was poor. She then wanted me to wire her money to buy a new smart phone so we could talk. Her knowledge of the wire money sites (money gram, etc...) seemed very extensive. She was able to provide exactly the required information.

To all the former frustrated and confused Match customers: I wasn't going to post anything as I rarely do anything of this nature. I have to be pretty T'd off to show up in this fashion. After reading all the comments for well over an hour, it's clear I'm in the majority. This is in response to Austin in Mesa, AZ's message and to raise my voice against this company. In the end Match did me a favor, but to put them in their place, I will pursue this since I have the means to do so and then some. Do I have better things to do with my time, YES. But out of principle I need to do this for those that can't. I hope you will do the same.

I joined Match.com about a month ago and am having similar problems as everyone else. For the first couple of weeks I was being contacted by a few people and was able to read their profiles. Now I get e-mail notifications that I have people winking at and liking me and I will immediately go to read their profile (have been doing this to see what is happening with this site all of a sudden). When I go to view the profile it is hidden. This has happened the last 15 of 18 times I have been contacted. I also just received a chat request from a guy that struck up a conversation. We had just started to talk and he left the conversation. Then he was back in a new conversation trying to give me his number to text him. Then he left and came back a third time and said hi. I responded hi and he was gone.

The day after opening a one month subscription I cancelled "auto renewal" with Match. After having yet another very unsatisfying experience I was not going to renew. The auto renewal went through anyway and I was charged without my authorization. I want them to refund my second payment.

I signed up for 6 month guarantee where if you don't find a Match in that time, you get an additional 6 months for free. I noticed after the 6 months that I was charged full price again. When I finally got a hold of the representative, she said "you must notify Match a week before expiration of your intention to take advantage of the free 6 months". In other words, you have to affirmatively tell them you want the free subscription that you already signed up for and earned! I asked why anyone decide to pay full price for something they're already entitled to for free?! No answer. No refund. Complete scam.

Oh, yes, Virginia, there IS a Santa Claus clause. I just finished a three-way phone call between a match.com rep, the claims department of my favorite bank (it's one of the 'big three' and has a short name.. I love 'em) and myself. If you read the TOS (terms of service) agreement it clearly states in paragraph 4 that you may CANCEL your subscription any time but there are no no no refunds.

Joined Match.com approx. 2 years ago, due to its ostensibly enormous popularity. Cancelled but then renewed my membership numerous times during the past 2 years. Am a late 30's ** female, exceptionally attractive (Yes, for real!), look younger than my chronological age, very long red hair, am fit, healthy, intelligent, divorced, full-time employed, hard-working, own my home and my car. Have many pastimes and interests. Independent & self-made. No kids, no drugs, smoking, drinking, gambling, and never had any criminal charges or bankruptcies. Never been committed under the Mental Health Act, either. Therefore, definitely NOT a loser and certainly a better dating prospect than most. All my photos are very good and are an accurate depiction of my appearance, plus have received many "likes".

I signed up with match.com on July 14th. There was no info on their website that said you could not communicate with non subscribers or if there was a way to tell who is a subscriber and who isn't... so you are pretty much just putting your face and info out for everyone to see but no one you're interested in will know unless YOU pay another $9.99/mo. to allow THEM to reply. Furthermore, all of my "daily matches" were not at all my preferences. I called customer service the next day July 15th to request a refund only to be told because I sent 1 message, they could not refund my money. Match.com is a joke! They took my money for absolutely nothing!! DO NOT USE MATCH.COM.

Match is FULL of fake and outdated profiles. You are constantly badgered by phone sex companies, and fake profiles of woman from outside the country searching for an American husband. Many many profiles of woman that either don't exist at all Or haven't signed into their accts in months or years... if ever! They also don't seem to have a grip on their terms of service. I've had pictures that were perfectly mundane shots of me doing nothing special, fully clothed in normal clothing with nothing remotely odd going on... kicked back as a violation of TOS.

I have used match on and off throughout the years and it was OK. With any online dating site you need to put in some effort in searching out potential matches, carrying on email conversations, etc. but I did meet a few people on the site. I returned to the site recently (7/2015) and was inundated with chat requests from fake accounts, likes, and being favorited from many hidden profiles with most of them from out of state. The fake chats are especially annoying and usually follows the same pattern. A member whose profile you cannot view or has one picture wants to chat with you. After some small talk they want to go off site and ask for your email address or cell number. I had one "member", after I refused to give out my offsite info, offer to send me some links so I could view their pictures.

I wasn't even on the site for 12 hours & they would not give me my money back. They charged me for 6 months in which I thought they were only going to charge me monthly. & this site is a joke. They prey on single, lonely people to pay their own bills. Do not join. It's a waste of time & money.

Match has made it impossible to resolve a complaint by speaking to an actual person. They have devised a system that does not allow anyone computer access to this company. All attempts to contact "Customer Care" are useless unless your complaint is trivial and you are satisfied with a boiler plate response. I finally wrote a letter and sent it "return request receipt", otherwise I don't think I would have heard back. I attached an email I had tried to send to their Customer Complaint email address that did not reach the destination that they provide. The "matches" that they did provide me were the same again and again and without merit. Match.com has developed an ineffectual, slick system designed to capture customer cash while providing very poor service and no way to resolve issues.

Match.com uses deceptive practices to trick people into an automatic renewal. When you call to ask the charges to be reversed, they refuse even if it's the same day as the charge, citing their policy. It's 2015...no one does stuff like this anymore, which is why they are no longer a popular site. Avoid them.

They surreptitiously monitor your emails and have people sending you inquiries. Many people also using fake bogus pictures of someone else, often attractive women operating scams themselves. Match is a total hoax, their advertising does not reflect the truth that many of their subscribers have dropped out and are totally inactive. Even after subscription expired but they keep running profiles and make false claims about the #s of subscribers. Their small print is nothing more than a trap. Don't give them any of your money. Cancel if you have and tell them why and the credit card company.

I joined Match, it was so-so. Many hidden profiles & always the same guys, but I paid for 3 months so gave it a chance. When both my parents became ill, I knew my subscription was almost up, so I followed their cancellation instructions completely, even answering when they asked me why I was leaving. I did that one week before my last day of my subscription and on my last day to make sure I was taken off Match. A week later I saw they had automatically renewed my subscription and charged my account. I had difficulty reaching any of their employees that spoke English well. They didn't say anything other than a prepared script they were trained to say.

Ladies, don't waste your money unless you are a 24 year old bikini model. Match basically charges you for hosting your picture. Men don't pay any attention to Match.com's so called "matches", if they don't think you are hot you will get no attention. I am 43 and have only received attention from men WAY older than me and people who are not real. I am not a goddess, but don't require a bag over my head either. I thought more exposure would lead to better men than in real life, but I was wrong.

The site is difficult to use, full of blinking lights and cheap distractions, misleading signage, bogus responses and endless ads. Sorry I signed up. A complete waste of time, other than the lesson I learned about the Match.com shakedown.

Your company sucks. I was enrolled for 2 hours and didn't like the site. And requested a refund. And was denied. I can't believe that you refuse to refund someone in such a short time. It's not like I was on for days, then decided to ask for a refund. I am posting this throughout the Internet. As it seems unfair to pretend to offer a refund option. And then deny the possibility of a refund. If you wish to correct this, reply today. Or I will continue to press the issue throughout any site which offers a review for your company!

They auto renewed off a canceled credit card and then informed it that it was just "TOO" Bad. I told them it was **. She told me to stop being threatening. AFTER they told me they were allowed to rip me off. None of the matches were good, mostly men 20-30 years older, or men who I would normally run away from if I saw them in public. The woman said that my dissatisfaction came from not trying hard enough!

Tom of Morgantown summed it up perfectly. The experience I been having is similar to a lot of people here. I been trying to connect since I started my account last week. I believe some of the accounts are active but quite a few of them are asking you to email a GMAIL account for erroneous reasons. I recorded a few with the same image and different names. I chalk these up to scammers and prostitutes. I am normally reserved but since I found I am likely talking to a wall I been sending out many emails and chat requests. All are still silent. The last wink I got was from a woman seeking a woman. I'm a dude and not planning to go all "Bruce Jenner". It is likely their strategy is not to allow contact with anyone until the end of your cycle and then match you with some psycho. This way you feel the website helped but you made the wrong choice. You are likely to renew and try again. My Paypal account has been notified.

I have twice auto renewed subscriptions on Match.com without wanting to. In January, I by mistake hit auto renew. This time I had deleted app and downloaded new app to delete my profile only to find it was auto renewed without my knowledge. I immediately contacted match.com to no avail. I will take this further to ombudsman as this is equivalent to fraud. Totally unacceptable.

I signed up thinking it was a reasonable fee of $18/month. Manageable money wise seemed like a great option at the time. I agreed to payment through paypal as a monthly subscription. The way they categorize it advertising is misleading. While it says $18.99 a month it does NOT indicate you are going to be charged the year UP FRONT. I would have never agreed to this nor do I have $238 laying around for a dating site. I do not remember seeing the $238 until it was confirmed through paypal.

I've only been on this site for a few days and I can't believe the response I got to my profile. Yesterday I was chatting with a man from Los Angeles (or so he said) and also said if he met the right woman, he would relocate. I live in Ohio so I found that odd. Then he asked if I had a Yahoo account so we could talk more because he said Match.com IM was too distracting. I told him I did not, even though I did, but as far as I'm concerned we just met and I wasn't giving out that info. And so he asked for my cell phone # and I said no way and got off the site.

I am a widow. It was suggested I try Match.com to see if I could find a friend. I scanned the lengthy agreement and signed up but I got cold feet and cancelled. I learned the Agreement Para 12B states in small print "No refunds. No exceptions!" Beware.

I renewed my account with Match because I got some strange emails, after not renewing my subscription for an extended period of time and no correspondence from Match, that made it seem that I was getting a free trial period. It was very deceiving. When I renewed my subscription, my account could not be updated. I could not delete old pictures that I did not like and could not add new pictures. I attempted to accomplish this many times and would receive emails confirming that my new pictures had been approved and were now visible on my profile. However, when I went to my profile it had diverted back to the pictures that were 5 years old and the one I deleted would be back on my account. I talked with three separate customer service representatives that argued with me and said my pictures have to meet "Match's" quality criteria and apparently mine had not.

This was a complete waste of money. Always received messages from guys who I had no interest in. Finally I talked to a guy who "seemed" normal. We talked for a month then went out on dates and the "normal" slowly became abnormal. He lied on his profile, claiming he was a teacher. Then come to find out he was a building sub. Another lie came out and I found out he had no guaranteed teaching job. After dealing with all this he flipped into a 180 degree lunatic mode claiming he had emotional issues, becoming a hot-head and then eventually self destructing everything. I would recommend background checks or some sort of system to check if people are mentally stable and really who they say they are. Over $160.00 wasted and nothing to show for it except the fact that I almost became someone's psychologist. Can I get a refund?

I joined the dating site. Then, I ran out of the money to be a continuous member. I terminated. Then, they kept me in their database as if I was still a member. I sent them an email asking them politely to remove my name from the email list. They did not.

I joined Match with a 3-month subscription; the only option was auto-renewal, which should have been a red flag. After "hiding" my profile, it was somehow "unhidden" but not by me. After deactivating my account, I was then charged for the auto renewal because that required another step, which wasn't possible to do after deactivating the account. Making money from auto-renewals is not only poor customer service, but a poor business practice as well.

I met a really nice gentleman close to my age and super kind. There was a definitely a great vibe and connection on our first dinner date that we made plans for the weekend to see each other. The following day, I received an email from another gentleman complimenting on my pics. When I hit the "reply now" button, it did not go to the person that had sent me the message but another person that had emailed me in the past, being the same I went to dinner with the day before. UGGHHH, I called Match and they told me, "Glitches happen". My response was "Glitches should not happen when I pay for your services!" and they refused to give me a credit, but rather offered 3 additional days! What an insult!! It took me 3 months to connect with someone and they want to give me 3 days?? GTFOH!! Terrible! And I will never use them again. I give up!

I have used Match.com on and off for a few years. It was above the boards in the beginning, but as time went by, greed took over and it became a "Bait and Switch". I understand of course that profit is the motivating factor behind any business venture, and I fully endorse it. However, there is a point when greed surpasses morality and the venture becomes dishonest... Match.com passed that line miles ago!!!

I have reported numerous profiles to Match after checking photos that were posted. So many scammers using photos of men from the USA, England and Australia. No idea why Match can't do what I do. It's pretty simple. It's not like they don't charge enough to cover the time it takes. Don't waste your money on this site. You might as well go to the free POF site as most of the same people are on both.

I was on Match.com a while back and I wouldn't recommend it to anyone! First, they lure you in by letting you set up a profile then while you're debating about actually subscribing; they send you these flirts from attractive females. So once they get your money, you find out that all those so called attractive females were just scammers who sneak on, make you their favorite, then leave a yahoo or text me at #. The whole dating website concept is just a scam, because the attractive women are too stuck on themselves, and actually expect prince charming to come take them away, and the below average looking females are the ones who sends you all the flirts and messages.

Please don't waste your time or money. I don't know how to describe how awful it is. Just don't do it!

Having been on Match.com for only a few days I am inundated with winks and IM requests from fake profiles. I finally figured out why. They have two features that can generate additional revenue over and above your monthly subscription. One is the Guarantee email which you pay a $9.99 extra per month and the IM feature texting which is 33 cents per. Thus employees of Match are largely paid a commission (is my guess) to get unsuspecting clients to converse with their fake profiles. For all you know you could be talking to a male behind a female profile. I caught several in the act by outing them. Asking their real age.

This is one of the worsts if not the WORST dating sites I've ever used! I sent out HUNDREDS of messages - some short, some long and personalized, and I didn't get any results. Don't waste your money. I paid 120 for Match.com and 40 Dollars to get a professional review written. It said it would be in within 3-5 days, but I didn't ever hear back from them in spite of putting a lot of work into my answers.

Emails were sent out in my account that I did not send. Match would do nothing about it.

Match.com started off a reliable and helpful website. However, once they get their claws into you they change and become the most unhelpful and rude company. I cancelled my automatic renewal with them - after I received some very unwelcome messages. However, they still charged me a renewal fee of over £77. When I called I was met with a very rude assistant who called me a liar and stated that the cancellation had never happened - not that their system was faulty. I have recently read online that this is a common occurrence with Match.com - so it is obvious that they just want money and are scamming people! I was spoken to with rudeness and a general disdain. I would NEVER use this company again and would urge people to avoid this company.

It is just a scam to have people sign up and pay hundreds and promise them matches, with no results. Be smart and don't buy into this scam. Very disappointed in the entire Match.com business. Don't understand this time age (yr. 2015) how people can still be scammed.

I just got an angry message from someone on Match asking me how I was able to see his profile if it was supposed to be hidden. I calmly replied that apparently Match doesn't actually hide your profile when you have asked them to. I've been on Match for about a month, and I haven't been impressed.

They charged my credit card 2 years after I resigned. They said it was auto-renewal, bull, I never, and would never sign up for any auto-renewal. It is a big scam. Shame on you Match.com.

The sign-in payment program appears to be a scam that is not user friendly and routes subscribers to higher payments than attempting to pay. The program creates loops in an effort to confuse and push one into a higher subscription fee!!! Gave up with enrollment.

So, I was using Match for a while and then I would give up. Every time I gave up I'd get all sorts of matches and views so eventually I would sign back up. Once you sign back up ALL THOSE MATCHES AND VIEWS DON'T EXIST. I have done some research and trial and error and now plan to file something to get my money back and will file something with the BBB for bad business practices, deceiving customers and a few other things my lawyer can come up with. If you don't mind being scammed into thinking this is legit, have at it. Most woman aren't real, they don't really filter bots out FYI.

About 5 months ago I tried the trial - cancelled. Never used the site since. I then see a purchase for $160 on my PayPal from Match.com. I am having a terrible time getting my money back. Make sure to change your passwords for PP after using this site! They are stealing money and somehow still in business.

I signed up for Match.com at the end of last year because they offered a 6 month guarantee. Immediately after joining, I began getting "winks" and messages from very desirable dating members. Because my account was linked to their mobile application on my phone, I was able to immediately respond to the winks and messages. In all cases, even after responding nearly instantaneously, the profiles were inactive. Match.com then offered to show you lists of other members. This practice can only be described as a "bait and switch" meant to lead you to believe that you are getting more value and exposure than you actually are.

This review is only about the money side of this scam, not the quality or availability of matches. Beware! They auto renew you and claim you should have known because it's buried in their fine print. They claim it's to benefit their customers, but we all know that is not true. There is a 6-month guarantee, but if you don't email 5 times per month, keep an approved picture visible and leave your profile visible 100% of the time then your guarantee is void. These details are also buried in the fine print. I highly suggest you read the fine print or better yet, choose a more customer-friendly site. When I called to ask to be cancelled and for a refund they said, "We can't." I politely reminded them there is a difference in "can't" and "won't" to which he replied, "I won't. Read your contract." Customer service at its lowest is what you will get with Match.com. Good luck!

Same thing happened to me. I put in my profile just how I felt, Match deleted it!!! Probably more scammers on Match, than real women!!! Stay away from Match, total, total scam outfit.

Incomplete profiles constantly sent as daily matches. If you don't live in or near a large city, then expect to get multiple daily rate matches where they have only 1 or 2 items filled out. Everything else will either say no answer, has yet to complete this section. This is important because if you go with the satisfaction guarantee option you have to contact something like 5 contacts a week or you don't meet the requirements, and no money back for their terrible programming and filtering. Stay far from Match because they will love to take your money and give you no good options.

I have been a match.com for two years. During the mid-year of the subscription, it seems that my profile activity gets low. When my match.com subscription expired, they began sending me e-mails about females winking, and viewing my profile again. This is where it gets me back to re-subscribing. So, I re-subscribe for the final last time. Then my profile activity gets low again! After four days of inactivity, I decided to cancel because I found another site more worthwhile. Match.com customer service, and specialist says they cannot give me a refund. If I dispute it with my credit card company, they will block my account, and credit card in the future. I have never had an encounter with a company that has this policy. They are not pro-consumer. I will never sign up with them again.

They give you 11 new daily matches but only 2 or 3 have photos. The rest are always faceless. This is a scam that she be removed off of the internet as they are taking folks money under false pretenses. Match.com sucks!

I signed up with Match thinking maybe there would be higher quality people on a paid site, and I noticed there was a man on there who had been harassing me offline (I had met him on a free site prior). I was still having issues with him and decided to contact customer service and explain my situation and the fact my safety was being compromised on that site with him on there. I contacted them the second day I had been on the site. I was told that they took appropriate action, but they would not refund my 78.00.

My experience with Match.com has been horrible. On May 31 I enrolled under the impression that I was entering a 30 day free trial, however I learned my credit card was billed $80.97. I contacted Match.com via phone and made contact with multiple rude customer service representatives. They have refused to refund my money, even after confirming that I have not even used the site. I actually deactivated the account. Why can't I have a refund? Match.com has literally taken my money!

I signed up for 3 months ($56) and within 24 HOURS I received emails from people who either didn't exist or did not email me in the first place. A lot of "He's interested" which was NOT true! It's a RUSE! They're con-artists and NO REFUND WHATSOEVER! There is NO customer service contact number to bring this to an immediate end.

Wow, this site is the biggest scam I have ever seen in my life. Register and find a bunch of pretty girls with fake profiles. I did a Google image search and these girls were professional model from Europe or huge Instagram girls. I report all these fake profiles and weeks later Match does absolutely nothing with these fake profiles. They just leave them up. I cancelled my membership due to this and suddenly I start getting tons of winks, emails and interests. Amazing because when I was on there I got like none.

I canceled the membership due to lack of success and cost. However, they did not process my cancelation and continued to bill me. When I called to dispute it, they refused to credit my account. This is a scam!

I paid for their services but my settings would always default to "private mode" so no one could see my profile which was entirely useless to me. I called numerous times to speak with customer service, they said repeatedly that tech support would contact me to reset or something by email. I never got any emails, never got resolution and basically paid for six months of service with no way out getting a refund. The customer service reps are a joke and the tech support is a joke. A simple matter that no one addressed!! Just a note - if and when I logged on I could change my profile to visible but only while I was on few minutes and then would default back to "private" mode shortly a few minutes after. So frustrating and such a scam!

Back in February 5, 2013 I did sign up at match for a three-month trial and before the trial was complete, I did cancel my subscription. That was a long time ago and I no longer have a confirmation number, but you should still have it. Anyway you have been charging me all this time and I was unaware until June 2015 - with divorce and lawyer fees, I did not notice it. Also my profile has been hidden for almost two years with no activity, no views, no messaging. When I cancelled my account, I also deleted my credit card info and yet I still have been charged. Please refund my money from 5/5/13 up until 8/12/14.

As a retired person on a limited budget, and at my age stumbling a little bit, I accidentally noted the 90 day period ending 6-22, instead of 6-12. I requested a partial refund due to the fact that I had zero success, and didn't want to waste anymore money on it, so they could keep the 10 days worth, and credit me back the 80 days that I won't be using. They refused, so I then politely asked for their Statutory Agent in my State of Arizona, which I am entitled to have, and again they refused to provide that. The reason they don't want to give it out, is because as soon as I approach their attorney agent in Arizona, they are given a bill from the attorney, which is more expensive than the $60. They overcharged me on. I strongly recommend not doing business with Match.com.

I previously signed up for a short subscription with Match.com. After limited success and having found someone the old fashioned way, I deactivated my account, turning off all notifications and canceling auto-renewal. Turns out Match.com didn't properly process the cancellation and continued billing me for another year (Admittedly, I should have been more diligent in reviewing my statement on a monthly basis, but I trust that cancellations with any reputable company are properly processed). I stumbled across the charges on my credit card statement and immediately called in to dispute the issue. The representative indicated he was only able to refund the most recent charge, but the prior charges (4 charges at $76/charge) were outside of his control. I then requested to speak with his supervisor.

I noticed a recent posting regarding someone who had a billing error. He had intended and thought he had signed up for one month approx $36 and subsequently was billed approx $200. Having been a former member and having gone thru the subscribing process I quickly understood what may have happened in light of my experience. I got and paid for what I intended, one month for approx. $36. I do recall having spent a GOOD amount of time and CONCENTRATION in the enrollment screens as I found them confusing and ones which I misunderstood the first time upon reading them. I spent 4-6 minutes to review the options presented and the options/buttons defaulted or selected, and additionally made sure I was well aware of what I did and did not want as far as length and additional add-on for my subscription.

Yesterday I crested an account on Match.com and went ahead and used my debit card to pay for 6 months subscription. A few minutes later I tried to log back in to complete my profile but it would not let me and I get a message and email stating that my account was blocked. I tried to email them and call to find out why I couldn't access my account. The girl said that I should receive an email explaining the situation within 24 hours. This morning I received an email from match.com stating that they have cancelled my account and that they couldn't give me a reason because of privacy policies and also they stated in the email that if I needed further information I would have to serve them with a court order.

Joined Match.com in July 2014. One of 1st connections was with man stating his name was **. Relationship progressed quickly despite never meeting. In October I reluctantly began wiring money to his "Business ACCT" in Albuquerque NM to assist in closing a business deal. I was seduced and despite the warnings of friends and family I repeatedly sent money to him. Over a period of 6 months I gave him over $165,000.00! I have a record of each transaction. Regrettably!

I was one of the better profiles on Match.com and they kept my status as online. Even when I logged out, turned off my phone and computer, disconnected my internet, my friend said I was still online. When I mentioned this in my profile, Match.com removed the entire comment about keeping the better profiles online. Sounds like proof enough that Match.com is doing this to entice more users to pay and not because there are legitimate people actually online.

Hi, I signed up on Match.com on 6/17/15 for a 6-month subscription to be billed in increments of 22.99 per month. On 6/18/15 I check my bank account to find that Match.com billed me $239.88 in which is a 1 year subscription at 19.99 per month. I contacted their customer service department, spoke with ** requesting a refund for the 11 months they took in advance. I spoke with ** (a supervisor), who heard me out... but did nothing, said the only option is to keep the year subscription at 239.88 or be refunded 187.92 and pay 51.96 for 1 month, after the month I could cancel and come back in as new with the lower rates. This is highway robbery without a gun. Something must be done. This company should be looked into. It's criminal what they're doing changing subscriptions, charging for a year when you specifically asked for monthly payments.

This firm when trying to get your account cancelled or get a refund, send you into the email mill, "we will get back to you". Never does an email come. When you phone in they say "It is being handled by security and we can let you speak to them." They only email you. There lies the problem. It's a scam to keep your funds. Someone needs to review the legality of this firm and the way they handle refunding your money and not just keeping it. I have heard nothing from this firm. Steer clear.

I chose not to renew my membership with Match.com. I deleted information from my profile so people would not respond to it, not knowing that my membership was not renewed, and could not respond to any members postings on my profile. When my membership was cancelled, I saw that Match.com had entered their own dialog into my profile, without my permission, inviting members to contact me. I continue to be receiving members inquiries sent to me, because of Match.com's actions. I cannot respond to any of those inquiries and Match.com is intentionally misleading those members into thinking that this is an active account. I suspected that might be happening to some members profiles when my account was active, and now I see that is actually happening with my profile. How many more inactive accounts are still being listed as valid listings? Thousands perhaps?

I tried to resubscribe for 6 months with their offer. It would have been about $72, when I accepted the offer they charged me $113 instead. Then I have been locked out of my account & today they tell me my account was hacked & my personal data compromised. Next stop consumer affairs.

When I originally signed up I had a double charge. I contacted Match and they graciously credited one charge back. I was under the impression my auto renewal was off. The renewal was for 6/15/15. I checked today and it was there for $74.97 on 6/16/15. I called to ask for a refund since I do not and have not used the service. They would not budge. I even asked about a prorate and they said not possible. I feel a bit like I was scammed. I asked them to look at my account and they could see I didn't use it. They said there was nothing they could do. I work hard for my money and I feel like I flushed money down the toilet that they are now able to use with me getting absolutely noting in return. I will tell everyone I know. I understand rules but I do believe this is unreasonable and shady.

I have been disgusted by how Match.com treats its clients and according to most of you posting here, so is everyone else. (Overcharging, bait and switching, extended charges beyond original agreements, etc.) If there are any lawyers posting here or reading this, please contact me.

I went on Match.com when it said free to look. I signed up for 3 months. When I got my charge statement, they charged me for 6 months at $135.00 then charged me another $55.00 to get emails that I didn't know I had to pay extra for. I was on POF in the past and their service is much cheaper and easier to use. I will never use Match.com again. Pathetic.

My first Match was Sgt **, who claimed he was a US Military sergeant. I had never heard of scammers on dating sites, so I was unaware of the fact that I was giving my personal feelings to a scammer. I got suspicious when he asked for two cell phones. I googled Sgt ** and found many Yahoo aliases, very easily. How could Match.com not care about their customers and let in such a well-known fake person, whose only intention is to scam people?

Took a 3 months membership. Got only 5 or 6 winks and e-mails from guys who were the total opposite of what I was looking for but this is not my complaint. I therefore decided not to renew my membership and cancelled it. What troubles me is the minute I cancelled it, I received every day from Match that somebody was interested in me either from a wink, like or e-mail. I did not want to pay attention to it until a couple months later I called them and asked if my profile was still showing, and they said yes! How could this be since I cancelled the membership. This is very deceiving to active viewers, and make me look bad because I am not answering. What about if I decide to rejoin later, and those who tried to contact me while I was inactive will think of me as a loser. Or it could be that no one was trying to contact me and it was all a scam from match to lure me back.

I used Match.com about 6 months back for their trial period and then cancelled it before I would get charged, and now I find they charged me $75 for a three-month subscription when I haven't touched their website since I cancelled it 6 months ago. I called and they won't refund me the money.

At first I thought I was accepting a discounted membership for a subscription. I quickly learned my membership which I had every intention of cancelling was extended ($96 total). I called customer service and was told "Subscription fees are NON refundable!!!" WHAT? VERY SHADY!!! I asked to speak to a supervisor. No surprise... none available! It seems ** were all on break together??? I'm then told to call back within 45 minutes??? Play phone tag... or whatever because Match.com doesn't return calls. Then after waiting on hold... I'm told I'll get a partial refund. So, in other words my elevated BP could probably been avoided? All the rep had to do was provide good customer service. Gee... is that so hard?

In March of 2015 I called and "canceled" my unauthorized/fraudulent - fake account at WMV*Match.com - confirmation number and all. I was told my $80.47 would be refunded - never happened. But, I thought it's done. Nope, here it is June 11th and they did it AGAIN! $80.47 - this is the 2nd unauthorized/fraudulent charge to my account from WMV*Match.com. I am having to go to bank and cancel my debit card and get a new one - which will of course have a fee. That was the only money I had for food and gas - thank God I have family to help. I hope whomever did this is caught and may they reap what they sow.

I signed up for Match.com and was under the impression I was going to get charged 19.99 a month for a subscription. Instead I was charge $119 for the entire amount in full. When I called to ask for a refund I was not granted one, and told that even though they were capable of making a refund they would not grant mine. I feel robbed, and will be sure to read everything in the future.

This is the ONLY review I have written in my life and with good reason; I do not have the time to sit and write lengthy letters of praise or complaint unless it is truly warranted. I paid for a 3 month membership and before my 3 months had come to an end I followed viewing instructions to ensure that I would no longer be charged and my membership would not be renewed. My profile stated that my membership had been "paid" for three months under the "renewal" column and so I assumed that would mean my membership would come to a close after said three months. This did not happen as I was still receiving emails from members after I assumed my membership had come to a close.

I used Match once before about two years ago and was able to effectively cancel prior to the end of the trial phase. So when I thought I would give it another shot, a year or so later, I was sure I would be able to do the same (even though I saw other reviews of unhappy clients). All seemed fine and I did stay with them for a month or two after the trial phase was finished, but then notified them of my desire to cancel my membership. I had a very difficult time finding any clear or simple way of canceling but after working through what felt like a purposefully confusing required maneuvers to do so, thought I had finally got it cancelled.

I have been billed $151.92 for a service that was canceled months ago. Wmv*match.com will not reply or provide any access to resolve this matter. I am 83 years old and have no use for this service at all.

I reactivated my profile briefly because I was considering reusing Match.com again to pursue dating. However, in the brief time I was online updating my profile, I was extremely disappointed with the services provided. Older, outdated photos of me that I deleted at least 2x were reinstalled into my profile. Newer, more up-to-date photos of me were either not approved, or their intended captions were placed with the older outdated photos. I reserve the right to use whatever photo I wish to portray myself as the primary photo and as long as it falls into Match.com's terms of service of "acceptable photos." The photo I wanted on as my primary photo did not contain: Nudity, sheer/see-through clothing, sexuality; Drawings, caricatures or other illustrations; Copyrighted images; Identifying information (i.e. license plates, email or web addresses, visible street address numbers, etc.); Illegal acts or violence; Minors alone in photos (without an adult included).

They are general incentive to your situation. I had cancelled my subscription. The next day when I saw that had charged me, I immediately called and told them. They said I had not properly cancelled. The rest is history. Rude customer service / VP. They refused to hear any appeals. Basically there is nothing you can do.