Classmates.com Reviews

Like everyone else on this site, these ** at classmates.com took $39 from my credit card without my authorization. They refused to credit it back. Their service is **, and I want nothing to do with it. I intend on contacting the State Attorney General, BBB, and every scam and blog site on the net. I will make sure it costs them more than the 39 bucks they stole from me! It is amazing to me how these ** are allowed to continue operating. They need to be shut down. A class action lawsuit also needs to be pursued. How many other people have been victims to these criminals? Please help me!

I tried talking to anyone regarding the $39.00 annual automatic charge, but to no avail. It is not only highly misleading, it was also originally offered free. This is a very dishonest company, with dishonest personnel to boot. I don't think the owner even has a conscience.

My credit card was charged $39 in March for a Gold Membership renewal, I did not agree to. I immediately wrote to Classmates.com requesting a refund, but they refused, only telling me to cancel membership before next March if I didn't want to get charged again. On 9/2, (6 months later) I received an email from Classmates.com saying I had a new signature in my guest book. Out of curiosity, I logged onto the site, but the signature was blurred out and a note told me I could see it if I signed up for Gold Membership!

They took $39.00 out of my credit card account without authorization. I am on disability Social Security, and only have so much money for bills. This is cutting me short on necessary bills. It has really upset me.

I paid for a membership in 2008 ahead of my high school reunion. Today, I had a charge on my credit card for $39. I called them immediately and they said I signed up for "automatic" renewal which I never do. They must've charged my card last year too without my knowledge. They refused to refund my money, but did say they would refund it partially by changing my membership from "gold" to basic. This is a huge scam! They are ripping everyone off.

I, too, was recently charged the $39 fee from classmates.com. I did not even expect it. I budget my accounts also. And it has caused insufficient funds for me. I know I did not agree to this and I also know that they don't deliver what they say you get on the gold member services. I want a phone number for them, but can't find it. Emails from them are pre-typed. I won't give up. I am sick of being scammed.

I had signed up for 3 months and they have automatically renewed my membership and taken money out of my bank account without my consent, which has cost me an overdraft fee of $35.

Classmates.com charged my bank account $59 for an automatic two year renewal! My first call was today and they refused to refund the money but offered me a one year membership instead. I refused and expect a call tomorrow from a "supervisor." I will fight this on principle in addition to the money.

I am being billed for this service and have not had any contact with them for years. Please help me cancel them out.

I have told them repeatedly to stop sending me e-mail but to no avail. Please help me with this. I am over 70 and I can't take this continual harassment.

My 'trial' membership abut 3-4 years ago with this site proved to be farcical. There was one contact made with a person actually in my graduating class. I have yet to get the messages classmates claimed was on my message board and those listed as 'looking for me' were people I had never met or known from classes long before me and those who came even after I left Galveston!

Classmates.com charged my bank account for 39.00 for renewal fee. I called them and their response that I agreed to automatic renewal when I joined classmates.com. Since this is an account that I keep a small amount of money in, it over drafted the account by .92 cents and was charged an overdraft fee. Plus it reflects on your credit rating, so, now I will close this account that I have had for years, just so it does not happen again. Overdraft fees, embarrassment, and credit scores.

Classmates charges $39 to my bank account without authorization. They told me that I had a Gold account from 2008 and that they would not refund it even though I never authorized that charge!

I too was automaticly chcarged for renewal on Classmates.com. After many e-mails and phone calls I was reinbursed. What a hassel but it was worth all the effort

I would like for my service to not be renewed, but I can't find a phone number, an address, or any other form of contact to stop this. They automatically renewed, and I want it to stop. Please advise. Thank you. They are taking my money each time they renew.

They charged my checking account $39 last week. I want this refunded. I have not been a member for several years. Please look into this for me. It is 10:30 a.m. and no one answers their phone.

In August 2009, I paid for a 3-month membership for $9.95 and immediately canceled the automatic renewal option. I had dealt with them before and knew about the automatic renewal. On August 27, 2010, I was charged $39 for a one year renewal. This proves they are fraudulently billing as if I had not canceled my membership. The renewal period would be November 30, 2010, one year after the initial 3-month period. They fraudulently took the month from my account.

I want to unsubscribe to Classmates.com. How can I remedy this? I will keep trying.

Classmates.com also charged me the $39 auto renewal fee. I protested by email. It was a fruitless exchange of words. I will file an Atty Gen complaint in their state plus try calling when they reopen tomorrow. They can keep my 33 cents for 3 days the charge went undiscovered, but not my $39 ! Scam artists is correct! I'll continue to fight. I hope a class action suit gets going! Count me in!

My checking account was automatically charged a renewal fee. I have been told that there are no refunds and if I don't want to be charged again next year, I need to opt out of the automatic payment option, which right now I can't even find on the website. It seems they make it difficult to opt out. I also believe that many people like myself would appreciate a reminder that $39.99 is about to be taken out of their account. I am taking time off from work right now to take care of parent dying of cancer. I could use that $39.99 right now!

Was charges $39 without prior notification that a payment would be withdrawn from my bank account even though I was planning to drop the service as it is not doing anything for me. I asked for a refund and bank charges to be covered but they refused. I am looking for legal help and it looks like another class action suite might be the way to go.

I’m concerned how these guys even got my credit card number. I never signed up for anything from them, not at "trial", nothing yet. I was billed for $39.99. Couldn’t reach anybody by phone. They had me on hold forever. Mainly my concern is that my credit card number is somewhere I did not authorize.

I was automatically billed for $39.00. I haven't logged on to classmates.com, but I have been receiving numerous emails from them telling me that someone has looked at my profile. I never asked for automatic billing.

I did not authorized payment for this renewal. I disputed it with my credit card account but they would not remove the charge. I am trying to cancel with them, but the phone number they listed is not is service.

I too was surprised to find that classmates.com had charge my credit card. I am in the process of checking to see if this practice is legal in the state of Connecticut. I did not see anything that lead me to believe that this was an auto renewal deal. I am insisting that they refund my $39.00. I can't remember the last time I used it. I will be very angry if my money is used to supply another year on something totally useless to me.

I did not sign up for a gold membership, and it was taken out of my account. I hardly ever get on the site so I did the free one. I am very upset about this and I want something done about this.

they took $39 out of my checking account without my permission. Somehow, my payment was changed to automatic. I had it set to manual and I was never billed last year. There are a lot of people complaining because they say that there is a no refund policy and I have noticed that everyone started complaining in August. It must be everyone's renewal in August 2010. They need to be shut down; they are causing a lot of problems. I cannot get my money back even though I canceled.

This website automatically charged my credit card $39.00 for another year of service, after my "special introductory offer" expired. I never authorized the renewal. They have a little hidden area in the account section that if you do not change, their automatic (default) button to manual it automatically renews your subscription without you knowing about it until it posts to your credit card. **. They need to be sued again! I'm moving to a new home and every little bit of income is important. I wouldn't mind if they would remind people that the expiration of account is about to take place and ask if you would like to renew. I do not!

I was also charged an unauthorized renewal fee of $39.00 on the 23rd of August. I have always kept my account at manual not automatic. They had to have changed it and from what I have been reading this has happened to quite a few people. I contacted them by email several times and told them I did not authorize this and want a refund, they refuse saying I agreed. I assure you I did not. I seldom use the service and now will not ever. They are scam artists and if you can get a class action suit going count me in.

Classmates.com drew $39 out of my checking account for a renewal I did not authorize. This account was an account that I used to bill payment only, thus I did not have the $39 subtracted in this account and it cost me another $35 for an overdraft fee. I contacted them and they would not refund. I think something should be done about this. I know many folks to whom they have done this too and now I am out $74 because of Classmates.com which I will never use. Had I had any forewarning, I would have had my bank return it. I am a single person who cannot afford to be shelling out $74 for a site I did not authorize.

I had a fee of $39 deducted from my checking account by classmates.com that I did not authorize. I sent numerous emails asking to have my $39 refunded. They say that I enrolled in the automatic renewal which I did not. I do not use their web site and do not wish to use their web site. I receive many emails saying "someone is looking for me", in truth, there is no one looking for me. This is a fraudulent website and needs to be shut down. They should not automatically charge people without a warning, giving that person the chance to decline. They set up auto renewal without authorization, this is illegal! By their automatically taking this amount out of my checking account, my account was overdrawn. I want my $39 refunded.

I was charged a $39 renewal fee which I did not sign up for nor did I use the service. I called and talked to Rebecca who deleted the auto renewal but would not credit the $39 until I told her I was unemployed and that other checks I wrote would bounce. She talked to her supervisor and they made an exception for me. Scam outfit.

Credit card for unauthorized renewal in March. I called them directly at 206- as soon as I got my statement on April 26th. Spoke with Alexis who assured me that a credit would happen and my account closed. Hours of my time, phone calls, letters.

It's an automatic renewal ad not authorized. They would not refund the $39. I asked that they be removed, since I cannot get into my account; I forgot my password, because I no longer use it.

Another one caught in their scam. Their default is automatic renewal, which was noted in a very fine print. You have to dig through their website to find the button to eliminate the automatic renewal. Then, a $15 three-month renewal charge appeared on my credit card. I worked through my credit card company, but Classmates.com won't budge. They are crashing and burning--Facebook has seriously harmed their business, so they are desperate and using these unethical practices to get as much money as possible. They continue to lure you in by implying that people are looking for you. Out of the nine signatures on my Classmates page, only three were in my high school class--I have no idea who the others are!

Last year, I signed up for Gold Membership and chose the manual renewal. Didn't use much, very boring. On July 31st by chance I was online checking my checking account and see a $39 charge from Classmates.com. I immediately tried to contact them, waiting 45 mins. on hold ended up being disconnected. Looked up my account and found that they had put my account in automatic renewal in which I again changed to manual. I deleted my credit card and my ATM from my account. I emailed them and told them I did not want to renew. No response from my email.

I thought 2 months ago, I had cancelled this dubious service only to find out it had worked. On the 18th, I again started to cancel and was finally able to complete it on the 19th. The 19th was the last day of my current period. During the cancellation process which is long and involved, they renewed my account for another 3 months. This is a cheap trick to get a little extra money and since they weren't authorized to charge until the 20th, improper. Want to get back at them, contact the AG from their home state and file a complaint. They seem to have a sliding set of practices to suit them, not the users.

I discovered this morning (August 21, 2010) after looking over my account that there was a charge of $39.00 from classmates.com. This charge came as a surprise because I have not used the account or been a paying member in quite some time, a few years to be exact. This charge is 100% fraudulent. I did not and would not have authorized Classmates.com to debit my account. I have not even logged in to the account in years. I've tried to reach Classmates.com by phone all morning and however, I continued to get the recording that says I'm calling outside of their normal business hours. It just says 8am-5pm PT. I'm assuming it's daily because it doesn't state any specific days of operation.

My debit card was authorized for a one time fee for their service. They changed their classmates billing format, retained my information and charged a renewal without my consent or my authorization. This service is no service at all. My account was billed $39.00 and I had to take a half day off work to go to the bank and fill out the paperwork for fraud against this company. I contacted via email and by phone to no avail and I am still waiting to see the results of my complaint.

Talk about a scam, I checked my account and found out that Classmates.com was taking money out of my account without my permission. I went to the bank and stopped my card. I then called Classmates.com and talked to Trisha. She said it was nonrefundable. I guess if you do not want to renew your membership, they will do it without your permission. That is so wrong, it's stealing! And they can get away with it.

Two days ago, I found on my statement a charge of 59.00 for a renewal with classmate.Com. I had an account in 2006 and I never renewed after that. But I called them to have my money returned back to me and they refused. So for these years, they take and don't even send you a notice by e-mail that they will charge you every two years and you can't do anything about it. I have been throw hoops, because they are in Washington state and I'm in Florida.

They automatically renewed my subscription without permission or notice. I called their customer service number ** and informed them that they are getting numerous complaints and it's in their best interest to credit my account. They credited almost all of it but $0.12 cents. It was prorated since I check my account on daily basis! Don't wait to contact them. Get your money back!

Classmates offers a reduced price for a subscription then when the subscription runs out, they automatically charge your credit card at a greatly increased price without your knowledge or consent. You do not know they have charged you until you see the charge on your monthly bill. It is a scam. The individual amounts are small. But collectively it is millions, I am sure.

I pressed them everyday, but I got results. It is a scam. They deducted a few dollars from the $59.00 they charged my credit card...pro rated. But I am happy to be done with them. Bad business practices.

I had join classmates.com for 2 years and I could not check the people who responded to my emails that I sent. Maybe, every blue moon. I would like start a class action suit against classmates.com. Now, they say my membership has expired. Help.

Misleading renewal terms. They sign you up for automatic renewal by default and then don't notify you when your renewal is up. I had my credit card number changed and their charge still went through because they pre-authorized it when I signed up. There's a no-refund policy. And their service is crap. There's little if any useful information available and the site is all advertising.

I emailed the fact that I did not renew my membership (gold) for$39.00 or let them use my bank account for this reason. They said I would get a new password to contact them with but no response. I called the bank closed the account, since they used my account without my knowledge or notice.

Classmates.com automatically renewed my membership from 2 years ago, with no notice / warning whatsoever. One day after the charge, I noticed it online on my credit card account. I contacted them immediately and asked them to refund it, as I did not wish to renew. They said no refunds. I am disputing the charge and have filed a complaint with the BBB.

My BMO Mastercard was billed $42.21cdn. for renewal that I did not ask for or authorize. I have informed BMO who said they can not re verse it. Suggested I phone Classmates. Tried that but no one answered the phone.

I took the trial plan and I was not happy with it's service and after 29 days want to cancel it, and it took forever to get through. Then it was too late and to 3 months to finally get it cancelled but I still had to pay. Now they hit my account with out authority and I have to pay again until I'm able to cancel again. They just help themselves to people's accounts. I started to panic. I had my account counted for and almost had over drafts

An automatic withdrawal from my bank account for $59.00 was deducted and I have informed them that I do not want their services as it is a hoax and not worth what they claim they are doing. They are taking advantage of folks signing up for the service and there is no communication that they are going to renew the service. They will automatically withdraw the money and then will refuse to give it back. I do not have the funds at this time to spend on frivolous expenses. My job will end in October and I actually forgot about this service as it has been two years since I actually got this service. They do not do offer what they say and actually, is a fraud taking money from unsuspecting clients.

Classmates’ phone number is **. So many people have commented that they couldn't find a place to contact them. Hint: make sure you can document that you called them and get the name of the person you talked to. I have had the same problem that most of these people had, being billed for services I did not want. When my credit card was billed for a renewal period, I immediately called Classmates and asked that the charge be reversed. Yeah, good Luck! They flatly refused. So, I called my credit card company - Wells Fargo. They gave me a conditional credit but rebilled me when Classmates convinced them to charge me for the renewal. I looked up this website and was shocked that some have reported canceling the service but were charged anyway.

Where is the class action lawsuit against Classmates.com and their over billing practice? This is a no-brainer win for some lawyer. My case is the same listed by others on this page, about the automatic billing practices. There is no way they should be able to get away with this fraud. Classmates.com is getting rich by defrauding the public, and where is the FED watchdog when you need them.

Charge me $15. Have no reason as to why. No way to contact them. Please take this money off my charge card and delete me from classmates.com.

Originally (I suppose it was in Aug of 2009), I subscribed for a one year trial membership to Classmates.com. It cost me $12 (USD). I was disappointed from the start, but they continued to share my email address with some of their "other" companies. I had fully expected that my membership would just run-out in Aug. of this year, but noticed that a $39 (USD) charge had been entered against my Visa.

My situation reads like the rest. I joined in 2008 for an upcoming class reunion. I am financially strapped and would have never authorized an automatic deduction from my account. I canceled months after the reunion but found a withdrawal on my bank statement from Classmates.com the following July. I immediately contacted customer service (you have to search the Internet for it, They have no contact information on their site) to which, my access to Classmates.com was terminated and my money not refunded. (Shame on me) Now another year later and another withdrawal was just made by Classmates.com.

Classmates sent a bulk email advertising that there was someone looking for me. At their site, I was offered a two-week upgrade for $15, at the end of which, I could opt for an annual membership. I just checked my credit card statement and they have charged me for the $15 introduction and the annual membership, a total of $56. This organization is clearly a scam.

I called up to cancel the trial subscription to Classmates.com & I was told that I didn't cancel. I was charged $39.00 for another year. I have no way to prove that I did cancel. No one gave me a confirmation number or anything like that.

They debited $59 from my checking account and said it was a two-year auto renewal and they refuse to refund or credit my account. I have only been on that site one time. I sent a complaint to the Ohio Attorney General and have contacted my attorney. I am also filing a report with my bank as I did not authorize this!

II have on multiple occasions unsubscribed from emails from this website over the last 2 years yet they continue to send me emails. Last year when they billed my card for membership, I contacted them to stop my membership. At that time, I changed my profile to manual renewal, checked it 6 months later to find it back to automatic. This summer, I noticed another membership charge. After writing to them multiple times, they said ‘no refund’ but did cancel my membership. I contacted the bank and had them stop payment on the fee.

On August 4, 2010, I received a call from American Express Security. There was a questionable charge on my American Express card by Classmates.com online in the amount of $59. American Express denied the charge. I told American Express that I did not make this charge. I told AmEx that at least 5 or more years ago I was a member of Classmates.com, but have not renewed my membership since then. They do have my American Express card number on file. Classmates.com online tried to make a fraudulent charge on my credit card and should be charged with a crime. Thank you. Credit Card Fraud.

My problem with Classmates.com is a serious breach of privacy that they seemingly understand but do nothing about. It could even get someone killed. First, I have posted over 25,000 messages to political-oriented Usenet discussion groups (through Google.com) for over 12 years. It is a slice of cyber space where there is much bickering and feuding going on, and I have acquired many personal enemies there.

I would love to be a part of any class action suit being filed against Classmates.com for any unfair billing practices. I haven't used it in over a year, yet they deducted $39 for membership. I saw it posted to my bank account. I called and wrote, said "No refund". I wrote and told them, "you can see, I haven't logged in for well over a year," they wrote back, "tough luck". I hate being bamboozled and then being treated in a condescending manner.

They billed my account for $15 per month which I did not authorize. Please have them stop and refund me. Thank you. I am retired and in my 70's. I do not have money for this type of foolishness.

I have clicked on their "unsubscribe"at least 50 times. They continue to send me their garbage every day. I do not want to be on their mailing list. There is no way to contact them to take me off.

On February 2009, I discovered that classmates had been charging my account for 4 other companies that I didn't authorize. I called and cancelled the 4 companies and classmates on 2-13-2009. I received cancellation notices for all but classmates. I just found that classmates charged another fee of $59 for a two year membership without any notification. Upon calling them they said they had the right according to the agreement that I accepted when I signed up. They were able to find all of the info about the other companies that they cancelled but not classmates. The even told me that they are separate companies and that when I called in last year I couldn't have cancelled my classmates account because they are not affiliated with each other.

My partner signed up for their basic service, but the site wouldn't work for her so she canceled it. The bills kept appearing on our credit card statement. I phoned them and a lady decided she would refund a portion of our money. When I got heated over that, she passed me to a male who refunded our money. No contact or use of the service since, then lo and behold, another sneaky bill on the credit card statement. If you go to their site, you will not find a phone number to contact them anywhere on it. Pure scam.

I am very disappointed with classmates.com. Not only have they released personal information but also my account numbers as well. Shame on them. I don't know how anyone can sleep at night knowing how they are using people. This is a very bad site and I warn all that might use it. It's very bad.

I have messages on my email from Classmates, etc. I cannot log into my account and now, they told me they cannot find any information on me. I joined Classmates early in 2010. I hold a gold membership account. I updated my computer to windows 7 and since I had forgotten my password, I made a simple request and their page is full of nonessential clutter. I have not been able to get anyone to really take my complaint seriously. I have a tracking no.#**. I have submitted my name, my DOB, my old high school, the year, city, etc. I have a number of email messages on my email to answer or explore and cannot log in. My request was simple and they have made it very complicated. Did it occur to the personnel that maybe someone deleted my account? I am irritated that I opened this account with good faith and yet, I cannot receive a new password. I would like some results please. Thank you.

I have experienced all the horror stories that I have read about on your site regarding Classmates.com, and still for three years, I was unable to contact them or use the services I was unwillingly paying for. I recently, however, found a phone number where I could contact someone in customer service. I called them and after waiting on hold for about 15 minutes or more, I was able to talk to a gal named Traci. I told her I was unable to log into my account for about 2 and a half years, but my automatic renewal from my checking account was working fine.

I was looking for a friend over a year ago. Pretty down and out on my luck looking for a job, I saw this free ad that with just a couple bucks, we can find anybody kind of thing. But I couldn't get through, the website would not work. Next thing I knew on 7/22/10, this outfit has charged my debit card for forty bucks. I am just a poor schmuck that lives from check to check. I have to use my 80 year old mother's address just to have a place to get mail. This computer was a gift.

I signed up for the free version of classmates a few years ago. I was just interested in being a sport and leaving my name there for anyone in military or high school to look at if they wanted to browse through the past. However, the guestbook feature had blurred images of who signed it and it appeared that a goofy ex I had dumped a while back had signed it but I could not be sure.

Unknowingly I had become a gold member of classmates.com after a "free trial", but I let it continue being billed for $15.95 quarterly. When I found some old friends I attempted to send them messages via the classmates.com site; however, the messages never got thru. While I was attempting to send these messages, I, without my knowledge and consent was set up with a membership to "privacymatters123" and I started to get a monthly credit card charge of $16.95 from them. I had no clue about privacymatters123 and what they were. Having filed a complaint against privacymatters123 with my credit card company, I have since received a credit pending notice, requested an new credit card and removed my credit card info from classmates.com. It took me about 45 minutes checking classmates.com to find my account info and delete it.

After signing up for a 2-year subscription, they refuse to send any form of a reminder that you have the $59.00 fee due. This is completely sneaky because who is going to remember the exact date down the road. They also forced my debit card as a payment, with an expired date. This is fraud in every sense of the word!

I have a receipt for $9.95 which proves that I agreed to that amount. They charged my credit card $39.95. I informed my credit card company (Bank of America) that I did not authorize this charge. A few weeks later, Bank of America informed me that they had performed a "thorough" investigation and determined that I owed the full amount. Needless to say, I immediately canceled the Bank of America account and now use Chase. By the way, there is a pending class-action lawsuit against Classmates.com.

All my classmates have the same problem. Somewhere in the fine print, you unknowingly agree to auto renew. After you discover that this is a crappy, hard-to-navigate, ad-filled site and quit using it, your card will be billed with a non-refundable fee. This site is not worth the first year's fee, much less a renewal.

I thought I was signing up for a price of 2.49 cents of 59.00 dollars per year. Yet they took the entire payment out at once and will not return payment. You can never get a straight answer. Please help.

I have been billed for 3 months of a "gold membership" which I never signed up for. I didn't even know anything about it, until I got my debit card statement. They sent me an e-mail instructing me to sign in using my member number to cancel the membership, but I had never received anything from them. No numbers or passwords or anything else ever.

When I moved back to Cal. in 2007, I thought I would save my self some money. I cancelled my subscription and have tried to ever since now, I guess. I will call my credit card company and try that. I have been paying for a service that I have not used since 2007 and I can not even get on about $450.00 plus interest of 22% on my credit card.

I looked at their site and someone is posing as me and the year I graduated from high school. How do I stop this false representation? I cannot contact classmates.com and my identity is being used by someone else.

I tried to cancel an account with classmates.com to no avail. In fact, I now receive pop-ups from classmates.com every time I try to search for something. A classmates.com pop-up occurred while I was typing this complaint. If I go from one screen to another, classmates.com pop-up occurs.

Apparently, I agreed to an "introductory" price when I first signed up that included an automatic upgrade upon the anniversary of signing up. They claim that It was prominently displayed near the "button" that I pushed. I do not recall anything of the sort being prominently displayed. This is a sneaky and deceitful practice. I have requested and of course, was denied a refund and cancellation. "There is nothing I can do" is the response. I have deleted my credit card info and changed the membership renewal status to "manual" on their site. However, I don't trust them at this point. I will monitor them closely from now on. They are a despicable organization and I would encourage others to not do business with them.

I found an unauthorized charge for $39 on my credit card. I called them and got the run-around. They would do nothing to resolve the dispute. We have never signed up for the service, never agreed to join anything. We called our lawyers and they are writing the company, changed credit card accounts and had the credit card company attach the charges so they would be returned to our account, an awful lot of hassle for something they could have taken care of easily over the phone. We are still not sure if they have removed us from their service as the answer given when we requested removal was not clear and they wouldn't give us one.

I have cancelled my account with these guys, and yet, they continue to debit my account without my permission. How can this be allowed to continue to the point where they have thousands of complaints? When do the authorities do something about this crap? Unacceptable! I hope the guys at classmates.com go to prison!

I have canceled my subscription more than once with them and every year, they bill my AX card anyway. It happened again just today for $59.00. I called AX and denied the charge and blocked them from doing it again.

Classmates.com debited my savings account after I signed up for a free trial. I would like for my account to be reimbursed because I did not authorize this. The amount was $59.99. I had money taken out of my account without my permission.

My credit card was billed for $39.00 for a service that I did not authorize. I do not know how they got my credit card number and I was trying to reach them but I failed. I keep getting emails from Classmate.com, but always delete them. I, along with many others, are having the same problem.

They get me to join then won't let me stop. They keep billing my credit card against my wishes.

I just joined this site about a month ago and paid the membership fees. However, I am not able to see anything different than I did before I joined. This site is a scam!

No matter what time I called, the recorded message stated it is outside of their operating hours. My husband is ill with lung cancer and all our monies are needed to pay for essentials.

What kind of question is that? What happened?! I'm what, one of a million or so people who have had trouble with this website. This has been going for over a year, and you can't, or better yet, refuse to help anybody out! Please do us all a favor and drop the consumer con from this page. They recently charged me for $39.00. I haven't visited this site since 8/09/09. I'm floored to see this con is still alive and ripping people off!

I was just charged this morning for Classmates.com. I do not use the site or have gone in there in over a year, and they charged me $39.00 renewal fee. I'm ** and want my money back. I come on this site and find out I'm not the only one who's been ripped off.

The exact same thing just happened to me as all these others have posted -- classmates just charged me $39 for an unauthorized renewal of their gold membership. I would never pay $39 for this under any circumstances, so I also don't know how this happened. I think I may have agreed to a $10 one-time charge to upgrade from the free service to the gold, so that I could check out info. About a possible 49th high school reunion, however, which may be how they acquired my credit card info. But no way would I agree to a $39 charge, so they must have abused my credit card info. To help themselves to a renewal at an extorted, unauthorized, rate!

This company (Classmates.com) billed my credit card for $39.00 and I have never agreed to have this membership. I don't use their site, and trying to reach anyone by telephone is futile. I have to cancel my credit card now because they have gotten the information and can continue to send unauthorized charges. I wonder if I will ever be able to recover my losses, but I will pursue any avenue that will stop this kind of fraudulent activity.

They have no customer service number and the site is annoyingly slow; the worst on the internet. I tried to call to ask why, but there is no means of communicating with the company.

They billed my credit card for $39.00. I don't use their services and always delete their e-mail every time I get them, which is usually every other day, if not every day. I called my credit card company and disputed the claim; however, they said that it would take a few days to investigate. It's my $39.00 and the unauthorized use of my credit card, so I am impatient. I have never made an agreement with Classmates.com for any billing nor have I given them my credit card number, so how did they get my card number?

Classmates.com charged my account and I called to cancel today, the day they charged my account. The phone number is their number I got from Wells Fargo Bank. Thanks. I call back the bank to fight this tomorrow because it's pending today. I hate being charged without notice to me and I will not use the service even if I lose my $15.00. Everybody's going to hear it from me.

I cancelled my subscription with Classmate.com last year and now I discover my credit card has been charged for an unauthorized renewal charge. This is a big rip off! And this is not legal. How do I get this resolved? Thank you. I await your reply.

Tried to log on to site and get run around after getting registration # and code. Paid for gold service but won't allow access until I re-apply for gold status. I am very disappointed in the service being received since I have friends I would like to contact but can't.

I’ve tried to cancel several times online and on the phone, but I could not get through to anyone by phone. Classmates should be easy to cancel at a click of a button. This is the biggest rip off because they keep it going and won't cancel it.

Last year itself, I tried to unsubscribe to Classmates.com even though I was a Gold Card member. I no longer wanted to be bothered with their emails, but they kept coming. In June, there was an unauthorized "renewal" of my membership. I knew nothing about it until after I returned from an extended business trip overseas.

I was charged $39.00 for their services which I did not authorize. I do not want the service and was told in an email that I would not get my money back.

I was a member of Juno and classmates since forever and way before they ever merged . I can recall when Juno first merged with Net Zero back in '01, the complaints I had were horrendous and sent me searching for another internet provider. I had up until that time no spam/time lag/virus issues and all of a sudden I was submerged with problems and poor customer service.

I joined Classmates.com several years ago and a year or so ago, maybe longer, joined as a gold member. Last month, I saw an unauthorized charge on my Mastercard account. When I checked to see the details of my account activity, it showed that I had been charged for automatic renewal of my membership. I did not authorize automatic renewal. What if my credit card had not been in effect?

I joined their service for a year while planning a class reunion for 2009. I had no idea that it would auto renew and was not notified (just noticed a $39 charge on my June 2010 credit card statement). This price was double to what I agreed to pay in 2009. I called to cancel and requested a refund. They refused to cancel the subscription. Said it would be good until June 2011 even though I don't use the service and don't wish to participate. They refused to provide a refund so I'm stuck paying for a whole year of something I don't want.

I too have been a victim of the automatic renewal, and no refund policy of classmates. They are correct, in that it is covered in the terms of service, but if it were anymore subtle, you'd need a microscope. All we can do, is make everyone aware that you know, of this policy, and hopefully, the $39 they got from me, will cost them thousands in the long run.

In Feb.2010, I received an e-mail stating that I had a message from old classmate from my High School. Going to the website, I found that I could not read the e-mail without giving my credit card information and was offered a free trail to Classmates.com. I viewed the message that was suppose to have been to me only to find out that it was a general invitation from the Classmate.com to join their membership to look for old classmates. I backed out of the website without joining, or at least I thought I had.

Joined classmates for a one year trial and didn't agree to automatic renewal. However, I was charge for the gold membership and denied reimbursement on my credit card. I never used their service last year. I would like to dispute the $39 charge on my credit card.

Classmates.com has an automatic renewal policy. If you want to talk to the corporate office, it's United Online, Inc., Woodland Hills, CA. They are charging my credit card without my permission.

I signed up for Classmates.com because of the "free trial" membership. That turned out to be the biggest mistake of my life. Like everyone else, they started charging me that $39 monthly fee. I immediately called that number listed on my credit card bill, but I got no response. So I called my cc company and had them contact Classmates.com and told my cc I am not paying for this because I did not authorize this transaction. American Express has outstanding customer service and took care of my problem right away. If anyone else has this problem, I suggest to contact your cc company right away and let them know these transactions are unauthorized and you are not paying for it!

I subscribed to Classmates.com's Gold subscription and I never get it because they have me down for 2 accounts. Ninety-nine percent of the time I get the free one that won't allow me to read what I want. They continue to ask me to sign up for the Gold membership. I get harassed almost every day and I'm tired of it. I have told them about it and they still send it. I want them to stop the free membership.

They billed me without my permission, not once, but twice. The same line of garbage was given and same results, charges. I tried to tell them to remove me from classmates. i do not trust them, period. It seems the credit card company is no help.

I just received a "notice of proposed class action settlement". This whole multi-page "document" feels like a fraud. If you join the class action lawsuit, you will receive $2-$3 towards a gold membership. Seems like a bogus way to get people to subscribe their program. Links are provided for the claim forms. If you don't "opt out" (the only way to not join the suit), they claim that you won't be able to sue in the future. However, they have limited and tight requirements to be able to exclude yourself from the suit. Not being an attorney or having any legal background, I cannot say that this is actually a scam but my common sense tells me that there is something significantly wrong with it.

My wife has been charged for classmates.com membership for over a year and didn't know it. It renewed on June 14th for three more months and when she cancelled it today, they do not pro rate it and give partial money back. They say that once a charge has been billed, that's it. She has membership until September 18th instead. I said to them, "how convenient for you."

I tried to enter my credit card data twice and got a system error, then I found out they are trouble. I would like further info about the class action suit and to know if I should join it. What is it with Google? They are still plastering this scam everywhere. I expect credit card stuffing.

If you need to call them, look on your credit card statement and it will list the number. I had the same problem as most of you. I followed the steps necessary to cancel and looked at my credit card statement and realized that they had still been charging me quarterly for an "extra" entire year. I simply got tired of fighting it. I did talk to a person via email (Michelle).

I signed up for a $9.95 gold membership last May, set my account to manual renewal and this year I got charged $39.00 on my CC. I contacted them via email, they informed me account is set at automatic, so I was charged. To all of those with this problem, go to your account and delete your credit card information.

It's impossible to respond to an e-mail sent to me via classmates.com (One can only put their text in the space provided, not what you want to write.), and now, I'm having difficulty cancelling my subscription. They are a terrible company. I just looked on the web and find many are having the same kind of problems and it is difficult to cancel. From what others have written, they keep charging your credit card, even after you have cancelled.

I obtained membership a few years back and want to cancel membership. My credit card gets charged with regular charges from them, and I had sent them a request to end my service over a year ago. And, they are still charging my credit card. I am going to contact my credit card company, informing them not to honor the charges, and let Classmates come to me with their side of the story.

I received a $39 charge on my credit card 6/16/10 without ordering anything or authorizing the charge. I want it removed and my $39 back.

My account has been charged for $39.00, and I did not authorized any charge. What's more is that I cannot get in contact with anyone to get that charge off my account. I am upset right now, and I want to get rid of classmates.com. I do not want to be charged again.

My complaint is the same as everyone else in regards to the automatic renewal membership. This is truly a despicable company out to scam people. Fool me once, shame on you. Fool me twice, shame on me.

On June 2, 2009, I authorized a one-time annual "Gold Membership" with Classmates.com for which I paid $9.95 with a Discover Card. On June 2, 2010 (this month) Classmates.com charged my Discover Card with an unauthorized renewal fee in the amount $39.00. In speaking with their representative, I was informed that I had accepted an automatic annual renewal option that was non-refundable. I did not, nor do I ever agree to automatic renewals of any type. I am an elderly individual and I watch my limited source of income and expenditures closely. In reading other similar complaints, I believe Classmates is deeply involved in deceptive practices if not fraudulent.

I thought Classmates was charging a monthly rate and was very surprised when they took all of the money out at once. I tried to dispute this. I tried to cancel immediately and they told me I could at the end of my membership in a year or two. I lost the dispute and I am very disappointed with this service.

I tried to un-enroll from classmates.com with no success. They have now infected my computer with classmates.com pop-ups that appear every time I try to go online to any site. If I click on something, I get their popup. This is very annoying and is now at the level of harassment. I cannot seem to be able to block this pop-up no matter what I try to do.

I have continually asked to be removed from e-mails for over a year. I spoke to customer service. They never removed me per the customer service person's name of Joe **, who just told me this! This is harassment!

Slimy renewal practices! When you join they set up your membership profile for "automatic renewal" without telling you and charge your credit card without your consent. This should be illegal. I asked them to reverse the $59 they charged me and they aren't cooperating. I'm dealing with Capital One now to try to get the fee off my credit card. I may have to close my credit card to get rid of classmates.com! What a sleazy company!

I am really ticked off right now! My Classmates membership was to end on June 19 and I did not want to renew. So about 5 months ago I went in to my Classmates account and changed the automatic renewal to manual renewal as I did not want my bank card charged again. Occasionally, I even checked my account to make sure it was still listed as manual, and it was. Well, guess what? I saw that Classmates charged my bank card $39.00!

Got the gold membership, kept it for awhile, and decided to cancel. It was billed to my credit card. I contacted them by email requesting cancellation. I think it was maybe $15.00 monthly. They never stopped until my credit card number was changed, and therefore they could not continue to hoodoo me. I ended up being swindled out of around $90.00. I will never be taken in by something like that again! It's not a large amount of money I lost, but it is money. And these days times are tough money-wise! My husband is self-employed and I do not work. Enough said.

I was contacted by my brother today. His boss forwarded him a video of my 1980s high school picture that had been somehow animated or altered so that I am blowing kisses. With audio effect! Apparently classmates.com has been using an old photo of me on their banner and pop up ads without my permission. I am not even a member! Now they have "animated" it so I am suggestively blowing kisses. It was on my brother’s bosses Google welcome page. As soon as my brother told me I went to their site and there I am on their home page. I Google searched lawsuits against them and pulled up an article regarding a class action lawsuit against them regarding membership fees and in the article there I am again. I contacted several attorneys to find out what I can do to get the animated picture and my photograph off of their advertising but they all want large retainers I cannot afford. My husband was severely disabled in an accident 6 months ago and now during his recovery we have to deal with the added stress of the altered suggestive photograph all over the internet. Can this possibly be legal?

Last year, I subscribed to them. In fine print, it says at the end of the term, unless cancelled prior, they would charge my card after that time is up, like I am supposed to remember. They never send an email before the following year asking you if you want to resubscribe or anything, just charge your card. I did get them to remove the $39 charge, but only after I told them I would complain about their service, which is so old and discriminatory against non members. A gold member can email a non-gold member but that non-gold member will never receive the email. And paying members only receive emails sent through Classmates, but not directly through their own email. So, what is the service they provide to paying members? Nothing. Classmates.com is older than Facebook and they need regulating because of it. They do not provide a service at all.

They have changed the profile to a new one. We all hate the new change! People have tried to contact the CM office and are not responded to. I liked the old profile. They did not ask us if we like it or anything. The words are tinier and you have to push a button for everything now instead of everything appearing on the same page when you go to it.

I just can't seem to take my name off their page. No matter how many true combinations of name, e-mail address. I get the same red-line treatment telling me they don't recognize my answers? Neither of the two mentioned. Emotional, yes. I didn’t even put my name out there. Someone else did. Anyway, I hear from all kinds, some I remember, some I don't. This happens at any time of night. I've had it. I'm not even a member. And, I'm not stupid or ignorant. I really can't figure out what they want for me to get my name removed. They are not cool!

They have tried charging my bank account without my permission. They tried temporarily and now same bank with different account number and they keep trying to take $39.00 out of the account. Of course, my bank will not let them. I never authorized except for the 1 year and now that that time period is up, they are still trying to get funds. I do not want to have to change my whole debit or account with my bank because of these liars and thieves.

Classmates.com automatically charged my VISA account for the gold membership fee of $39 without my knowledge. When I submitted an email to them requesting to cancel my membership and issue a refund to my VISA account, they indicated that they do not provide any refunds to the automatic membership renewals, and that I had agreed to an automatic renewal when I signed up for the gold membership a year ago. I also found their policy on their website which is quoted below. Failure to provide a 30 notice so members can cancel their membership prior to having their credit card processed is totally against current consumer protections, especially since they will not refund a membership fee once they charge your credit card. I'm going to write my members of congress to request that consumers be protected from this type of scam policy.

I signed up for a trial and now I'm being charged monthly. I have tried to contact the company to cancel this service, but I have had no response. I am unemployed and need all the cash I have. How do I get them to stop?

I was thinking of signing up the other day for the Gold Membership but when I saw they didn't take PayPal, fortunately, I held back. Now today, I get an e-mail about a class action lawsuit against Classmates.com. What a joke. The only people worse than Classmates.com are lawyers. Guess what you will get if you participate, a $2 discount on a Gold membership, LOL, or $3 cash.

I too, after an introductory offer expired, was billed for renewal at a much higher rate. I never consented to a renewal. However, on sign up, the contract, if you can ever find it, is in very fine print, and buried somewhere in context, stipulates that if the member does not notify Classmates prior to the expiration date, that they, Classmates, will automatically renew your membership for the higher annual rate. Now, the problem is, how do you cancel before expiration? If you try, you find yourself in a "maze."

My very low introductory rate was renewed with my consent. My account was charged $39.95.

They sold my credit card info to Shopping Essentials who was charged my credit card $486 before I caught it. Shopping Essentials did credit my card. But how many people have they done this to that didn't get reimbursed.

Classmates.com automatically renews memberships without any authorization from the subscriber. My complaint is the same as the many others on this site who have experienced the same problem. I would love to get a class-action suit going to prohibit them and others, from these sneaky business practices. Avoid classmates.com! There are no benefits and it's a total waste of money!

I signed up for their service so that I could help a woman in Germany find a lost relative. A year later, I noticed a $39 charge on my credit card for an annual renewal. I wrote to ask for a refund as I don't want the account and I don't use it. They've refused my request, saying I agreed to it when I signed up.

I would like to know what happened to all the data and photos that I inputted to Classmate.com since 1997? My classmates are asking to input my photo and life experiences.

I did not join Classmates.com. I looked at it a few times three years ago and had to give them my e-mail address to look. I have been trying for two solid years to get the e-mails to stop, but they refuse. Another this morning. I think the government should get involved with their tactics of marketing. I am mentally frustrated to the point of rage! It has cost me hours and hours on the computer to try and stop their e-mails.

Attempted to bill monthly charges to my credit card. They failed. Simple solution -- find a credit card that offers a one-time, unique credit card number for any given transaction. One of my Visa cards offers a service called Shopsafe. I use this for any auto-recurring renewals (magazines mostly) and all overseas transactions. It works like a charm. This is how it works. I specified an amount, in Classmates.com's case it was $9.99, and a two month time limit and Shopsafe churned out a unique 16 digit number for that transaction. When Classmates tried to extract another $9.99 the following month, they couldn't. They sent me an email informing me that my credit card had expired and to please provide a new number, but I simply laughed. Try it. You'll like it.

Classmates.com charged a membership fee without authorization on my credit card. I have asked them to refund this $59.00 and they stated that they cannot refund it. I was not aware of these automatic membership fees and they were not able to provide me with the original/exact page of purchase, but they provided me with their current policy. I asked for a courtesy refund and they did not move forward to refund the amount. I have asked my credit card to fight these charges. With the current economic crisis, I'm not able to afford any unnecessary charges for something that I only wanted to use for two years. It is not fair that charges will automatically be assessed to my credit card without any notice of renewals.

I simply decided to become a member of Classmates.com, and can't seem to find a web site that will allow me to cancel the membership. I am re-billed for a service that I do not use, and I have since deleted the email site that I once used and will not access the site any way. I want to simply stop the membership and the constant debiting of 15 dollars from my bank account. There seems to be a problem with finding out where to access customer service.

Classmates.com gold membership automatic renewal policy is bad. They do not notify you that your membership is coming up for renewal like any good company does, then will not cancel and refund your automatic payment to your credit/bank card. Their policy needs to change. I contacted them both by phone and e-mail and received the same answer.

I received a charge of $59 on my May, 2010, credit card statement from Classmates.com. I have not ordered anything from them, and to my knowledge, have never paid anything to belong to their site. I have no papers to give me an address or phone number for Classmates.com. If someone has numbers and/or addresses for Classmates.com, please post them.

I am one of the lucky few, I guess. After searching for a way to cancel (tired of the persistent emails to upgrade, etc.), I had to refer to my card statement from seven months back to get a phone number and called and cancelled. I will be royally pissed off if I get charged again this December. Man, their practices should be illegal.

Same thing has happened to me regarding renewal of membership. I let my son use my credit card to sign up for Classmates two years ago and they automatically charged my account for his renewal on Classmates. So far, I have been unable to real Classmates and they do not return emails. I did not give permission for renewal. I am on a fixed income and spending $39.00 on an account that is not mine is criminal!

I signed up a year or two ago. I have requested time and time again to stop my membership. That is when I am allowed to get into the site at all. Now they just took $15.00 off my debit card for the 3 months and I haven't been on Classmates.com for a long, long time. I can't even get on. They told me they have no record of me, yet they still have record enough to charge my credit card without my authorization. This company is a joke! Do not join, you will be sorry! Since I joined, I have had nothing but trouble and I am sick of their stupid games and taking my money. I am on a fixed income and they just take the money and run. They need to be sued. I think we all should get together and do a class action suit against these people! That's what they need!

Classmates.com has charged my checking account for an automatic renewal of my membership without my authorization. I am unable to get anyone to email or call me back. This is a scam. I see from the Consumer Affairs website that I am not alone. I have no money to pay and this will cause an overdraft.

I unfortunately tried a trial membership to Classmates.com through something that I received on the Internet. It was not very expensive and I charged it to my MasterCard. Recently, I noticed a charge of $39.00 on my credit card by Classmates.com that I had not authorized renewing my membership. I contacted Classmates via email and they refuse to refund my money saying I signed up for automatic renewal when I originally joined. That is not true. To my knowledge, I did not sign up for automatic renewal and would never do a thing like that.

They billed me on an account I have not used in years and even they say they do not have any credit card information and yet they managed to charge the old card to that account. I called them and have written to them and all they say is, “Well, someone opened it in your name.” I have email where they state they cannot find an account. I have been charged with overdraft fees because I do not use that account and charged the $39.00 for an account I never signed up for.

Do not sign up for Classmates.com! I had previously signed up for a promotional 1 year membership at a very low price. I hardly ever logged in. Today I just happen to log in and they charged my account $39. So I called them to see why after logging in I was charged. They tell me that my yearly membership was up and they automatically billed me for a new year because it was in "the fine print". The fact that I just happen to log in exactly one year to the date of my supposed original purchase date is total lie! They refuse to refund (even though payment hasn't cleared yet and is still pending)! Do not join. I repeat, do not join! They’re scammers and thieves!

They automatically renewed my membership without permission and will now give me my 59.00 dollars back. This is very unfair since I really don't want their membership again.

I purchased a three month membership (Jan-March). The following January, I was charged $39 for a full year membership that I did not request. Customer Service said it was in the fine print and would not cancel it. They said I had to set me account to manual renewals. What a scam!

I was being billed automatically which I had no idea they could do this without my consent. I tried contacting someone to cancel. There was no telephone number listed and I could not unsubscribe. I had to cancel my credit card (ATM) and get a new card. I am very unhappy with this organization. I had no bank card for 10 days.

1. Unable to contact Clasmates.com regarding my account. I have paid for a 2 year membership expires 1/28/11, and I do not have the same services as I used to earlier. 2. I was able to see who signed my guest book, but for the past 4 months I cannot, they keep asking me to become a gold member. 3. I get e-mails to see who is looking for me, but cannot access my guest book like I used to. I can't get in touch with them, no phone number, and no link. I am out 2 years of membership, from 1/11/2009 through 1/11/2011.

I appreciate all the reports. I was considering changing from s free membership to a paid one. Now I won't! Thanks for the heads up!

I received a bill from American Express on the 22nd of April 2010 on which I was charged $59.00 for my "renewal membership". I never ordered such and was told by American Express that they were advised that when you sign the agreement from Classmates there is a paragraph that states you will automatically be billed for renewals. This is not fair. Usually, the site just has a box that says you should check it to agree to their terms, but the terms are not shown.

Classmates automatically billed me for $39.00 for Gold membership to my charge account without notification. After talking with Rebecca at Classmates, I found out that when you sign up, it states that they automatically take money out each year and the rate is $39.00. I was not aware of this or had anything about this policy in writing. Classmates did help me out and I am being taken off Gold membership and only have to pay pro rate fee. I am unemployed and this has helped me very much. I have to say as of now that I am satisfied. If I do not get my refund, I will add to this. Just call and work with them. They may not be able to cancel for this year but they can get you the discount rate.

Ii have been billed $39 for my membership renewal that I did not authorize. This fee is non-refundable according to "Peggy". This is an extremely poor way to conduct business.

Sneaky renewal tactic. Today, it appears to be my day to renew my gold membership and I called to stop it. They sneak this automatic crap into an agreement the year before that you need to manually go in and change it. No notice that they are billing you, so you find out when you check you bank account. I called and spoke to Rashanna who tells me it can not be credited back, when I asked to speak to a supervisor or manager none are available. Very poor customer service. They can email me all kinds of notices, but they do not email you a renewal notice. This is pretty shifty and should be looked into. $39.00 unexpectedly without email notice withdrawn out of my account is leaving me short on money for bill paying.

I initially signed up for their gold membership for 19.95. For one year of service and was automatically renewed at a rate of 39 dollars for a year service without my consent and they won't let me cancel out of the membership until April of 2011. Since they already have my cash, their attitude seems to be tough. We have you held hostage, too bad for you!

Classmates charged me $39 and I canceled. I lost $39.

I was foolish and gave Classmates permission to charge my account. When I received my renewal bill, they had already charged my credit card so I had the charge removed. I pay my Visa in full every month. I just tried to add service to my AT&T Account and could not complete due to bad credit. These guys are a rip off and although they provide a service I do not need to deal with unscrupulous parties. I notice this outfit has many bad business practices against them and why isn't something being done to control these beast and customer predators? They have endangered my credit rating.

The same has happened to me, people. Those of you who think you only signed up for a three month trial period are in for a big surprise. In the fine print of the contract, it states that you have to opt out after 3 months or your membership will be renewed. Besides not being able to find a phone number or an email address that actually works, there is no way to find them. The best thing we can all do is to go to our banks that we have put credit cards with and report it as fraud. The bank has to file it and bank security has to look into each account of fraud, by law. If we all do it, perhaps we will send a clear message and maybe a news crew or TV station will pick up the story and something might get done about it. Feel free to email me with your progress and challenges. Let's get this worked out as a team instead of individuals.

I cannot cancel my membership. I bought a "Gold Membership". I want to cancel it, but have gone "through Robin Hood's barn" with no success on their site and am very frustrated.

A co-worker introduced me to this site at work 12 years ago. I was new to the company and did know much about computers. The site is blocked by my company so I do not receive any pictures. I have tried endlessly to conceal this barrage of e-mail for the past 12 years with no success. Help please! Thank you.

I can't contact them to let them know I've change my email address and I can't remember my old log-in password. They keep sending me email stating that someone is trying to find me but I can't enter my account.

They sent me an email that Brad ** published a new note on 5/24/10. Sadly, Brad passed away last year. I find this very offensive and just wrong, not to mention fraud. Emotional damage! He is dead and to see this was shocking and I know it is a lie!

I am a new member and unable to reach Classmates so far. I cannot get into my Classmates site from my computer. I just want to reach Classmates to register my complaint and resolve it.

I signed up for a year and found out that classmates.com is a joke. Thought I will not sign up again. Somewhere in their fine print, you are setup for automatic renewal. I caught the charge on my credit card statement. I emailed them and the answer was that tough. Called them again, same story. Retired on fixed income and needless to say, money is a factor nowadays. I could put that money to better use. (Meds, food, and utility bills)

They continuously are billing my credit card and with no way of contacting them via phone, email or postal. I don't understand who is protecting the consumer from this happening. I can guarantee I can't get in the site with my supposed "gold" standing and if I owed them for renewal, they would find me. But we can't find them! Isn't that ironic?

Since there is no telephone number for Classmates, I want some reassurance that my membership will end exactly three months from the time initial membership became active. A response of some kind would be greatly appreciated. I assume you have all the necessary info. Thank you.

I was charged $39.99 for a year in advance. I asked for and was refused a refund. Bad business.

I checked out the classmates.com website. I felt it was very interesting but was still unsure if I would use it enough to pay for an annual subscription. Even though I can not access the site while I am at work, I was getting bombarded with emails from the site. So! I decided to try it out for 3 months. Ever since I paid the 3 months subscription, I have not been able to access the site. I receive a notification that states I do not have the correct user name and/or password. I have made multiple request for my user name and a new password. They fail to reply, When classmates.com was trying to sucker me in, I would get bombarded several times daily with emails saying so and so stopped by your page today...blah blah blah. Ever since they took my money, I have only received a few of those type emails a week. After all, why should they, they already got a sucker. Lucky me that I chose to only spend enough money to test drive the bumb site. I sent this notification via e-mail. It immediately was returned stating they will not read my email. If I have any problems, I must visit their "help" center that has no phone number! I can access the "help" center from the site that I can't get into because I have an incorrect user name and/or password! Arhhhh!!!

They automatically renew an annual subscription and charged my credit card three days ago. I want to cancel this membership and get a refund and they refuse. I am not working and cannot afford this charge $39.

I, too, was charged a fee for a service I did not agree to, I am unable to contact them by website, phone number, or address. I guess they moved from Orange County to WA state. I don't know what to do at this point. I just know my bank is charging me everyday for this.

I am stressed out right now because I am on a tight budget. If I am not refunded within the week, I stand to lose three times what Classmates.com has stolen from me. And the size of the headache they have caused is worth 1000 times that lost payable to me. What gets me is I come onto the Consumer Affairs site to see that I am not the only one today. They should have to pay for ruining my day and anyone else’s. So I am checking my account today when I discover that Classmates.com has taken it upon themselves to charge my account $39. I did not consent to this and do not have a phone number to contact them. I was on their website yesterday after receiving an email, I did not request renewal or anything. Today is Sunday so I could only dispute the charge online with my bank. I do not have a phone number for classmates.com. Hopefully, the bank will.

Admittedly, I am not the best at checking my credit card charges. But I just discovered that I have been billed by classmates.com periodically over five years for a recurring "gold membership" that I cannot imagine having authorized, as I would have had no intention of using the service and have not. I cannot say if I was tricked by fine print or never signed up at all, but the only "satisfaction" I was offered was that my last charge of $24 could be reduced to the "special" fee to save me fourteen dollars and that I would no longer be billed. Clearly, that is not satisfactory and I intend on filing any complaint or joining any action that is available.

I signed up, paid, and was unable to connect to the site. It was an internet explorer problem with the website. Classmates said it was a problem with my browser. Microsoft tech checked my whole system. It was okay. I upgraded the browser and am still having same the problem. It is caused by **, some scam advertising site. If they don't address this promptly, it's going to the F.T.C., my attorney or both. If we, the people, take action, we can stop this and maybe stop the next scam. Classmates and their parent co. better step up or they better step down. Wikipedia gives details about this organization. I've contacted my local media. You should do the same.

For some reason, Classmates billed my card for $39.00 and claimed that this is automatic when I signed up. I do not agree. I alerted my credit card company and they are blocking Classmates from access to my card and are looking closely at my case and others to do so permanently. I am on a fixed income and had no interest or plans to renew. For what? I graduated in 1965. I have been on this site less than 2 times this year. It is a rip off and action must be taken to keep this from happening to others.

I signed up for classmates 2 years ago for a 2-year period. After 2 years, they charged my credit card again for the amount of $59 without my permission. They said they automatically charge this amount every 2 years. I never read anything that came remotely close to that in the contract. When I disputed this amount on my credit card, they canceled my account. They won't refund me the money yet they still canceled my account with them. If they won't refund the money, shouldn't they at least give me another 2 years worth of service? Isn't this called fraud or stealing? If I were to take someone's money, shouldn't I provide them a service? Or give them their money back if I am not providing them with the service they paid for. And as I read on another site, I am not the only one who classmates has done this to. It seems they have done it to numerous people and are probably finding more victims as I type this. It is time to shut this site down or fine them and make them pay back the people they have ripped off.

I signed up for a gold membership back in February. I had since canceled that membership, using the procedure posted on their website. I received no confirmation of my cancellation, but figured it had been taken care of. This month I got billed for another three months ($15) so I emailed classmates.com to complain. I then called my credit card company to get the charge taken off, but classmates.com will not take it off.

I joined to get in touch with some people, not on FB (for the class reunion). They default you to an automatically recurring payment. No notification is sent that you are about to be renewed. They hope your memory is bad after a year and take full advantage. By the time you realize you're automatically being renewed (seeing the charge on your credit card), they will not remove the payment. If you want to cancel your membership, you have to wait for next year. But make sure you click off "recurring"; otherwise, you'll continue the cycle. Even if you insist you want your ID deleted (which I did), they will not give back the payment. This is what desperation looks like. Class action suit anyone? Sign me up! I paid $39.99 for a service I did not want and am now certain to not use because I cancelled my membership and had my ID expunged.

On May 1st, I joined Classmates.com to get communications about my 30-year reunion. This service only let messages come through so I had a means to email the reunion coordinator. I saw a pending debit to my bankcard on May 3rd, and contacted Classmates using the number on my banking page. The recording said it was after hours and to use the email system.

Went to go on classmates.com, I am a gold member and paid $59.95, now I can’t get on. Some security pop up tells me my user name and password are wrong; I’ve had the same ones always. I am very upset and will contact my lawyer and cancel classmates.com. No one knows how to help. Whoever this owl help is took it upon them to mess with my password.

I have attempted to cancel my classmates.com account, but for whatever reason, they will not allow me to do so. They charged my credit card $39.00 which I cannot afford these days, and I am not using my credit cards for any purchases. They charged my card without making any attempt to notify me that my membership was coming up for renewal. If they would have done that, I would have canceled right then and there. I don't understand why they would automatically charge my card without notifying me first, this is completely unfair. They tell me that I am on some type of "Auto renewal" give me a break, if I don't wish to re-new any account, then I should be able to do so without getting charged. Something needs to be done here.

This company is so far out of integrity. They should be removed from business. I am so disappointed with their dishonesty.

Classmates.com said with a "gold," I would receive communications from my class and finally e-mailing me that a classmate had written. When I accessed the "communication", it was my letter to her! This is the comic part. The un-comic part is their placing an unauthorized renewal on my credit card for $39 and leading me around in the old con "circle" game each time I try to terminate. I am from the south and grew up trusting folks. I have been in business for 50 years and know that without fair play, a business will fold very quickly. How can these individuals lawfully be allowed to scam the public and keep doing it? Ambiguous laws? Barrels of money to buy clearance? I am old, have lost my beloved (resident) daughter ('07) and my cherished husband ('09). I joined classmates just for fun before these tragedies happened in my own life. The economic is that I started with $15. I believe it was a three-month trial and fell into a trap.

This is my second attempt this evening. When I was asked to to retype a disguised two words, the computer erased everything I wrote. Classmates.com is saying I wanted automatic renewal and I did not request this. Without informing me, they charged my credit card $39. When I began with $15 trial, I saw they had my classmates names listed but none of them belonged to Classmates.com. I have tried to cancel but am led in circles with no way of telephoning, sending a registered letter or e-mailing them, which I did with zero cancellation. It puzzles me that these individuals are lawfully allowed to be in business. How I hope you will not make me decode one of those swirly lettered words. Why does any organization do that? Many letters of valuable information are missed this way. It is very painful to be diligent and yet scammed. Economic damage is for the period, I have paid Classmates.com with no benefit, just more ads and then the inability to cancel after repeated attempts.

A year ago, I took out a gold membership with classmates.com. My checking account was just debited for $39.95 for renewal. I did not want to renew and I was not notified ahead of time that my account was going to be debited. I asked for a cancellation and refund of the $39.95 fee and was told that I cannot get a refund because it's against company policy and that they have no way to do a refund. After insisting that they do a refund, to appease me she said that they could remove the $39.95 fee from my account and charge me a reduced fee of $19.95. If they could remove the $39.95 then they could have left the account that way. I was totally blindsided by the debit, then lied to about the inability to remove it.

They charged my credit card a renewal fee of $39 without notifying me, then refused to refund the fee. They purposely set everyone on auto renewal because they will not notify you and then claim the membership is not refundable. What a scam! They know that no one will pay attention to changing the setting and forget when their membership end so that they can then charge without reminding members who would then chose not to renew! This is a real scam!

They just took $39 from my credit card account and said that I had checked "auto-renew" when I joined with the $20 membership a year ago. They didn't warn me in advance. Classmates won't refund my money and told me I have one more year of membership now and I don't want it. They have refused to refund my money after complaining to them that they have data leaking into the search engines even though we must login to their site. Classmates has told me they are a public site and the search engines can cache data, etc. The credit card company also won't refund my money saying that I was on auto-renew even though I don't use Classmates and I don't want to continue with them or pay.

I am a reluctant customer of Classmates.com. When I tried to cancel my membership, they gave me false information. Now I’m stuck with this.

When I instructed them to discontinue my service, they disregarded my request. I am still being billed. I want nothing to do with them!

Classmates.com used an automatic renewal of $59.00 from my checking account for a two-year gold membership that I had no warning of. I called them the next day after the transaction to ask for a refund. Now they tell me it is non-refundable. But they could cancel my gold membership. What can I do?