Classmates.com Reviews

I enrolled over a year ago for a one-year contract at $9.95, I believe. Today, I checked my credit card statement and found out they had charged me $39.00 for "automatic renewal." I am 100 percent sure that I never chose that option especially for that much money. I have disputed it with my credit card company but don't have much faith in getting a refund because Classmates claim that I wanted the auto renewal. What a rip off and what a ** website. I don't see how they stay in business except that they do things like this.

My credit card was charged to auto-renew my Classmates.com "gold" membership that was under $10. However, it is now called an "all-access pass" and is approximately $40/year. I was not informed of the changes or the charge in advance, a courtesy that most legitimate companies extend prior to processing an auto renewal. In corresponding about my discontent, I was told about all the great features of Memory Lane and their inability to refund my renewal fee. I chose not to participate in the class action suit against Classmates.com, which would have allowed me to be reimbursed for my gold plan fees. I can see that they are not extending the same loyalty to me. So, I plan to pursue action against the company to the fullest extent of the law.

They deducted $39.00 from my checking account for services I cannot get. I do not have a home computer and their site is banned form my work computer.

I am trying to cancel the auto billing that I never signed for. I never want this again. I cannot get through. The site won't allow my email address as it is new. My old email was hacked.

I only joined to view a message they said somebody had left me, and now every month I am getting billed. I called the number on the website and was on terminal hold. I also failed at trying to close my account on line.

They charged my checking account $39.00 without any notice or permission! I tried to call and cancel and get a refund, but no one was available. There was no way to send email message or leave a voicemail. I want my money back and want nothing more to do with Classmates.com. I am disgusted.

I have been trying to cancel Classmates.com for over two years. They automatically charge me every year. Even though I have emailed them numerous times, I get no response. Trying to call them is impossible. You will get nowhere.

I have called them for the past three years asking them to cancel my membership and it has not stopped as of today. I will call my bank on Monday and see what they can do to recover all my money.

I am only rating the site for "deactivating" membership. The site gives you an option to cancel membership, but when you tap into it, it only gives you a choice of adding a new credit card.

Classmates.com/Memory lane charged me an automatic renewal for which they claimed I agreed to a year or more ago. This charge or $39 was posted with no notice and they refused to refund the charge, even being notified on the same day the charge was pending on my bank account.

They are charging me $39 for another year's subscription. I did not want this renewed. I want it stopped and refunded immediately!

Classmates.com charged me $39.00 even after I cancelled and my credit company still charged me even after I talked to them. I ended up paying $39.00 and cancelling my credit card.

As everyone else, I was charged $39.00 automatically for renewal on Classmates.com. I went through this same problem last year and had the option changed to manual renewal, which they did not do. After arguing for several minutes a short while ago, they agreed to credit my account within 30 days. We shall see.

I have cancelled my membership twice now. I should have cancelled it only once but they still continued to take $6.95 a month from my credit card. I have tried to log in but it won't allow me without creating a new log in. I have tried to find the number I used before but I can't find any info on the website.

Around June 8th, I sent an email through their automated email system on their web page re:

They billed my account with no prior authorization of $39 for classmates.com.

I subscribed to services to connect with old friends from school last year (September 2010) for the amount of $9.95. It was never made clear at all that this would set up an auto-renewal, and with no recent notice at all (my last email from Classmates was September 2010 last year when they confirmed my purchase of a $9.95 subscription), they auto-renewed my subscription for $39. I am so incredibly ticked off. Had they made this clear from the start, I would have never signed up or let them take my card information out of the account setting! Those scammers! I am currently unemployed after being laid off and really cannot afford $39 of this baloney. Ugh :( Beware! Classmates.com will take your money without asking you for this ** service.

They have charged my bank $39.00 for a renewal that I did not agree to.

I cancelled my membership on the the last day and was charged $39.00 for another year anyway. When I complained, they told me (via e-mail; I never found a phone number) that they have a policy of not refunding payments. Apparently, that policy holds true even when they scam someone.

They made unauthorized charges to my credit card for a renewal that I did not authorize as my others did not. I am filing claims with you on the BBB, FBI Internet Fraud Division, Federal Trade Commission/Consumer Protection Agency and the internet complaint dept.gov.

I am being charged $39 on my Visa which I did not authorize. I want to unsubscribe immediately and have my account credited.

I was charged $39.00 on 8/26/11 for a renewal that I did not authorize nor was I aware that I was a member of this site. I see that, apparently, they took over classmates.com, but I cancelled my paid membership there, I believe 2 years ago, because I rarely ever go to the site. When I went to the website to cancel my subscription, they had a disclaimer saying subscriptions could be cancelled but there would be no refunds or renewal fees.

I was charged $39.23 for another year renewal for Classmates.com without prior notification. I set up my account for manual renewal when I first joined. However, when I checked my account, it showed automatic renewal. I do believe the company did something unauthorized. I can't prove that I made the original changes, but I know that I did set my account up for manual renewal. I changed the account again and notified them that I no longer wanted their services. I also notified my credit card company but they can't help me at this point.

They charged me a $39 fee that I never authorized and there is no way of contacting them. It's only a web site. I can't afford to lose this money.

I have tried repeatedly to contact them to stop taking money out of my account that was not authorized. I cannot get in touch with them by phone and the cancellation process online does not work.

I got double charged every year for one service. The password hasn't worked for over a year and I don't seem to exist, and can't get a new one. I would only really like to cancel, but the website is horrible and no one ever answers the phone in customer service.

I was looking for a friend online and Classmates had her listing. I entered my age, birthday and new email address to get in touch and they then asked me to enter my credit card information. I closed my browser, refusing to give them money. Today, I get a spam mail from them to that new email address. I didn't even sign up and the buggers are spamming me again. I agree that these schmucks need to get sued into oblivion.

They refused to cancel a paid membership year after year. They continue to charge me $35 annually and refused to cancel after many requests.

They posted a charge to my Visa. The bank set up a conference call between the bank, them and myself. Scott said it was an automatic renewal. I had emailed them months ago to cancel. Scott said he saw the email but not the follow-up. He said they respond to emails with a "how to cancel" but I never got this email. Of course, I can't prove it. They won't refund my $39.00. Nice to do to an almost 79 years old.

I signed up for a one-year membership subscription. They did not tell me that my membership would soon be up for renewal and charged my credit card account for another year. I wrote them to cancel my membership, but did not get any response.

Classmates.com (now Memory Lane) has scammed me as they have hundreds of others. A $39 charge is showing on my bank statement as pending. I emailed them yesterday only to receive a reply stating that I auto-renewed last year when they offered an introductory rate of $9.95. I did not auto-renew. When I tried to get into my account, it wouldn't accept my password and said I had to create another. I'm thinking this is a little scheme to dissuade people and they'll just accept the $39 charge. I emailed them back asking for verification that I set up auto-renewal which of course they cannot provide. I am furious! The email stated in so many words that I'm stuck paying this. There needs to be a class action law suit filed against this company and they need to be shut down. Scammers!

Last year, I paid $9.95 for one year and on 23 August 2011, I was charged $39.00. I did not ask for an auto renewal. If I had known that they were going to automatically renew and charge me that much, I would not have paid the $9.95.

I found a $15.00 charge on my bank account. I have tried several times contacting the number showing on my account from landlines and cellphones but I always get a "this is not a working number" response. I am just wondering because this is the number that was placed with my bank when they charged the account.

After charging me for a three-month trial, they continued to take money out of my account without permission. I was not informed about the continuing subscription. I called Classmates.com to complain but they would not refund my money. They said that they would take me off on the automatic renewal.

I have emailed them for a long time to quit bothering me but they will not stop contacting me. I have put a block on them but they continue. This is harassment! I just want them to leave me alone!

I've attempted multiple times to log into my classmates.com account. I have not changed my name or password but it continued to flash back to me "not enough information" and wants me to re-register. I then tried to find somewhere on the website where I could actually call them but there is no information on contacting them.

They charged my Visa with an automatic charge of $39. They said they never ask if I want to continue this horrible service and will do it again next year.

They take out money from my account without my consent.

I have tried to cancel my 'free' account for months. Two months ago, I was assured that all my accounts had been cancelled. Another one showed up today. I am disputing this with my credit card company.

Recently, I submitted a complaint against classmates.com. Thanks to your site I was able to get their phone number and resolve all of my problems. For others having problems, the number is 1-206-301-5900. Thank you for your help.

Just noticed a $12.99 charge on my card and called to investigate. I was told that Classmates.com had enrolled me in a program to get discounts on amusements.

Took money out of my account without permission

They charged me $39 without my authorization.

Of course the fraud continues as it seems to have for some years now. I only wish I had seen this site back then.

I could not sign in on an old account and had to sign up again losing everything. Nita answered me via email. They did have duplicate accounts and to clear it up will allow me to sign in again. In the email, it asked for the credit card used to sign up for security purposes. I have a huge problem with this request. Ever since Classmates.com went to Memory Lane, we have had nothing but problems. It is a real shame. Classmates.com was a wonderful site to reconnect with school friends.

I let someone use my card for the first year to sign up for classmates.com. I emailed classmates.com that I wanted to cancel this account but had a problem and could not. I could not get into my friend's classmates account. They emailed me bad instructions. I wrote them that I could not cancel as I was having trouble cancelling.

On 7-5-11, classmater.com deducted $29.50 for a two-year membership. Again on 7-5-11, classmates.com deducted another $29.50 for what I do not know. Then on 7-5-11, Experian deducted $129.95 and I don't remember signing up for that. That's a total of$188.95.

A $39.00 charged showed up on my bank statement. I called the bank and they said that I would have to call Classmates.com to dispute the charge. Of course, the charge was put on a Friday and this was Saturday so I had to wait until Monday to call them.

I have pending charges from you on my credit and I am not going to pay as I did not know anything about this. Since you are part of classmates.com, I know it came from there and I am cancelling it. I have my own attorney.

They took $59.00 out of my checking account without authorization. I called them, and after being on hold finally spoke with someone. They agreed to credit it back. I checked my checking account a few days later, and it had been credited back. I checked it again three days later, and they had recharged me again the amount of $59.00. This put my account in the negative; causing a $29.00 overdraft fee. Then due to this, the next check to hit my account (small amount) ended up costing me another $29.00. None of this would have happened had they not charged me again.

I received an email from memorylane.com this afternoon (07.19.11) thanking me for registering for their use of their website. The email contained my email address to login and a password to use. There is no contact info for the company either in the email or on their website. To do anything, they want you to click into their email links or signin to your account. I refuse to do either of these things. I have also searched the Internet for contact info and cannot find it.

I signed up for one year of membership with Classmates.com/Memory Lane and no longer than this period of time. As several others on this site have mentioned, Classmates.com/Memory Lane charged my account for two years of membership at $59.00 without my authorization. I contacted the number on my statement and advised of this and they did say they would reimburse my account excluding the few days of membership I had. They also mentioned they had set up my account for automatic renewal every year, I did not authorize this.

I attempted to cancel my membership as soon as I realized that they had an automatic renewal clause; and they have refused to do so. I thought that I had signed up for 1 year only.

I tried to cancel and it wouldn't take my password; so, I clicked on 'forgot password' and it says I will get an e-mail with a link to change the password. But they never sent it. Now, they have charged my account $39 because they wouldn't let me on to cancel, plus the account wasn't due til 7-12-2011, and they already ran it through.

I am also complaining about a Classmates.com or Memory Lane transaction. They have scammed me out of $39 just like all the rest and what they have experienced, I have done so, too - the phone calls, no refund, etc. I don't want to repeat what they have said but I just wanted to let everyone know that I have contacted the Washington State Attorney General, The Seattle Times and King-TV about what they've done to us and I am hoping that they will investigate.

Over a year ago I signed up for a promo offering of $9.95 to check out their site for a year. Last month I was charged $39 for an automatic renewal to their site. They never sent me a notice or mentioned an auto renewal. I have been trying to cancel my membership but cant' get into my account to do so. They keep saying they are sending an email-but still have not gotten one.

I just found out that I was charged $39 for Memory Lane. I did not authorize this and nor did I know that Classmates had become Memory Lane. This website has been awful from the beginning, but now it is fraudulent as well. I was charged for something that I had no knowledge of.

I got a membership a couple of years ago. I was just billed for an extension of my membership for $59.00. I did not know that this was an automatic renewal. I was not notified. I can not find out how to cancel this membership. I haven't even used it for a long time, they keep changing their site. It is very hard to use. I have been charged for something I didn't want.

Classmates charged my VISA without my okay. Do not take no for an answer. I contacted my Credit Card company, they told me to phone Classmates at 206-301-5900. I phoned them and they told me too bad, I told them I had already flagged the charge with the credit card company and was giving them a chance to fix this without me escalating it further. They wanted to give me a portion of the $39.00 and I said no it will be the whole amount or I will be calling back my credit card company and escalating this. I was told my refund for the full $39 would be processed today. Lets hope so, so please follow the same formula and do not take no for an answer.

I signed up for a one time $10.00 membership to see what it was all about, didn't like it and didn't renew . A year or so later, I was charged $39.00 for classmates memory lane which I never signed up for, nor was I informed this money would be taken from my acct. I had to scramble to cover cost and avoid overdraft charges! Very seedy dealings!

I had a membership with them years ago but have not had contact with them in some time and certainly not since I reported my card lost a few weeks ago and received a new card and a new account number but on June 3, 2011, they charged my account even though I had never given them my card number.

I joined Classmates.com in June, 2010. When I received a $9.95 promo membership, it has turned out to be a site I virtually never used (for starters, a lot of the information is outdated, and they couldn't even spell my school name correctly, Northeast). So I never thought about June 2011 coming up and being automatically debited $39.00 for a renewal. I emailed the company immediately and almost begged them to cancel and refund the money. I have lost my condo to foreclosure, am on food stamps and have even had my home TV, internet & phone turned off because I can't pay.

I have an unauthorized charge of $39.00 appear on my credit card from a company I had signed up for a membership with a year ago. This original fee was $9.95. I did not authorize any further charges nor was I notified that I was going to receive a charge prior to it happening. This company is obviously operating fraudulently. When I called, I was told that they would cancel my membership but that the fee was non-refundable.

Last year, I signed up for a one year membership on Classmates.com for a special rate of $9.99. Classmates now became Memory Lane and my credit card information was turned over to Memory Lane. When my membership expired in April, Memory Lane charged my credit card account $39 for a new membership, which I did not authorize. I called them for a refund but their answer was, "They do not give refunds.”

My credit card was charged without any prior notification an auto renewal fee of $39. The fee was more than previous annual fees, so despite their claim tha I signed up for automatic renewal, was never notified of price increase. Am quite sure that, stated policy on auto renewal or not, customer still has 72 hours to cancel. Am waiting for a reply from them, first reply was not helpful.

There is a charge to my checking account by this company. I don't remember authorizing any charge for them nor do I recognize this entity. I'm not sure yet if my bank, USAA, will be able to stop the pending transaction for tomorrow.

Without any warning that they were taking a membership fee from my account, they withdrew $39.00. I feel that this is an unlawful practice and that they could have sent an e-mail notifying me that it was time to renew and given me the chance to cancel. I wrote them and demanded my money back along with cancelling the membership and they responded that after the current year is up that they will not take any more money from my account and that it is paid for another year. I don't want another year because I don't use the site; I just want my money back.

I have repeatedly attempted to cancel this subscription to no avail. Every 3 months, they charge my bank account. I need them to stop it! Help!

I signed up for Classmates.com over a year ago, found it to be useless, and cancelled my contract. Monday, I found that they had charged my credit card $39 as a renewal fee.

Classmates.com has now changed their name to MemoryLane.com. I think the scam are hiding. I, like many other, have had it with them. They keep raping my debit card account for $15 account fees. I filed a complaint with my bank this morning. I have tried phone calls and emails. I have talked to associates at least 3 times closing my account, but they keep coming back. This is fraud and it has to stop.

I just had my credit card charged for $39.00 renewal fee (originally $9.95). Same as everyone else, I got a canned reply email when I asked them to cancel my subscription saying that there were no refunds. Yesterday, in my third email to them, I pointed out exactly what was wrong with their customer service. I said that I would make sure to not recommend this site to all my contacts and that I was going to contact their CEO (thanks, Mike, for your information!). I also mentioned that there was a lot of online chatter about their terrible customer service and renewal scam.

Today, I signed onto my checking account, and found there to be an unauthorized charge of $39 for Classmates/Memory Lane pending. I immediately contacted the website and asked them to remove me from the site and give me a refund, as I have received no notification of this charge. When I signed up for the website some time ago, it was only $9.95. There is no way I would spend $39 on such a service. I never go on the website. I received the following response:

They took $39.00 out of my account without my permission. I did not authorize this and I want it back! I don't want to be a member of their memory lane. I can't afford all the costs that they come up with either.

I didn't sign up for this so called online ** called ‘classmates’. Someone took my personal info and created an acct. with them. I found that out because classmates took $39.00 out of my acct. without my authorization. They wouldn't answer my calls in the morning and don't give any hours of operation on the phone number.

I have had a membership for several years at a discounted rate. Then I found out that they charged my credit card in the amount of $39.00. This was not approved by me, and there was no notification from them that they were doing this. I just contacted them yesterday and got an email. I don't believe that they are going to do anything about it. This is a scam and I will never do business with them again.

Last July, I signed up for 3 month trial at $5.00 month trial on line. Was not informed that service would continue and certainly would not have consented to this. Never received any service, emails, confirmations from the company. Realized by checking credit card activity that I am being billed $15.00 a month. Called and spoke with Twyla, who was willing to credit 1 month. Noticed that hundreds, maybe thousands of other people have been scammed in this manner. This company should be put out of business and refund all the people that have scammed.

Cannot contact company by email or phone. Please help me. The fee was $2.95 and I got charged 39.95.

I just saw that this company took $39.00 from my checking account. If everyone will now email and personally tell all your classmates and friends, "This is a scam." The initial cost of joining is ~$9.00 but the renewal is not explained up front and is hidden. If you don't use the site often, you just assume that you paid your money up front, and then you certainly don't expect to be charged out of the clear. If this company were legit, it would tell you there is a renewal fee and not hide it. Tell everyone and let's either join a class action suit or get the word out. My high school class was more than 400 and college classes were thousands! I plan to get some satisfaction - I hate scammers. Does anyone know how to tell Google and other companies?

Initially, I signed up for 1 year service. Cleverly hidden in the application and not easily determined by the consumer, is an automatic renewal process for a greatly inflated price. Consumers who join classmates.com do not realize they are inadvertently signing up for a greater cost and automatic renewal. This scam is perpetrated purposely by the company on unsuspecting consumers and they absolutely refuse to correct their practices or to issue a refund.

Like many others that have posted here before me, I too was "surprised" when I received my "automatic renewal" to Classmates.com. I did sign up for the $9.99 gold membership a year ago and know that it is against the law for any company to keep your credit card information on file! I too have punched my account name and password into the computer to try to fight this and was promptly told that I could not get into my account "due to an error." Funny, the name and password worked fine when I was a member before the surprise $39.00 charge! It is indeed time for a class action suit to be filed against this out of control company. Any takers?

Signed up for a Classmates.com one year gold membership in Sept of '09 for a one time charge of $19.50. I just now have reviewed my checking account statement, (dummy me) and found out that they have deducted close to $500.00 out of my account since I signed up. When one year was up, my membership ended but I have been billed every month since the beginning. With so many complaints against them, how come they are not under investigation?

Classmates deducted $39.00 from my account without authorization. They claimed that I agreed to the automatic renewal, which I never set up or ever would I agree to. I checked my account settings, and it was specifically set to manual renewal. Further, they never sent me any notice of renewal or any warning that it was near. They also refused to close my account, so it won't happen again next year.

I signed up for a year subscription at classmates.com about a year ago. When I got my credit card statement today they had automatically signed me up for another year, and billed it to my credit card. When I finally reached the company they said I had agreed to the automatic charge when I signed up. They then said they would cancel next year, but I still had to pay for this year. I feel it's a scam. $39.00 billed to my credit card.

A $39.00 annual fee was deducted from my bank account. They claim I signed for it when I joined. I do not remember doing this. They also claim because members are informed that their credit card will be charged on their renewal date during the initial payment process, the company does not send an additional reminder. And many members prefer to reduce the paperwork and email that they must deal with on a regular basis.

Classmates.com fraudulently set my account up for automatic renewal. I was warned before I signed up for my membership to make sure I did not set up for automatic renewal. Without warning or question, they deducted the amount from my bank. I have reported this to the fraud department of my USAA account.

My CC was charged just like everybody else, but they refunded me after staying on the phone and "being an auntie" who just didn't know how to use the computer. That syrupy ** worked! Here is their customer service #206 301 4700. I told the woman that I looked and looked and couldn't find it. She said it's in the "terms of service" section. Yeah, whatever. When the credit actually appears on my card, I will stop filing complaints. So far, FTC (took about 3 minutes) and now, HI State DCCA, Facebook page and this list.

Like so many others on here, I feel like classmates.com is continuously and knowingly taking advantage of people and is making it extremely hard to contact them. I checked my bank account today and saw that they withdrew $39.00 out of my account without my consent whatsoever. I read about the Gold Membership and automated renewal, no refunds. This is a scam for sure because I never ever signed anything or agreed to any type of membership plan that costs $39.00.

I just received a debit to my account from Classmates.com that I did not authorize in the amount of $39.00. I emailed them to ask them to reverse this debit. They replied that I had agreed to the auto-renewal membership. I did not and I allow no one on a Web site to retain my card number. This is a scam and something needs to be done. I accepted their cheap offer of a gold membership for less than $10.00. I did not agree to auto renewal, before I left to teach in China, thinking that I could easily keep in touch with friends. I did not know that it would be blocked. So, I quit using it altogether. Now, this thing happens. Since they refused to reverse the debit, I will have my bank do so. This is a scam. Why is something not done about it?

In January 2010, I purchased a 12-month gold membership. My credit card was charged in January 2011 for a renewal of that membership. If you buy a gold membership, their default is to retain your credit card information and automatically renew you every 12 months. If you do not wish to have an automatic renewal, you must explicitly opt out. However, this information is not clearly presented when you purchase the membership. The company has not been responsive in my several attempts to contact them by phone and online in the past 24 hours. Now, I am out $39 for an undesired service.

I was charged, without my approval, for $39.52 on my credit card. I emailed membership inquiries to attempt to obtain a full refund, and cancel my membership. I was told that, apparently, the auto renewal was input when I signed up for "gold" membership, and that it was incumbent on me to go in and convert this to "manual." How would one know to do this? When I further insisted upon a refund, I was sent back with a do-not-respond email, with a note saying, "have a nice day." I am furious that this is allowed to occur in this country.

Classmates.com is sending fake email messages to its members. I know this because I received an email message telling me that Richard ** had dropped by and signed my guestbook. This is a lie. Richard ** was my brother and has been dead for two years. I have emailed and written to them and have received no acknowledgement of this concern. Needless to say, I was shocked to see that my deceased brother had sent me a message on Classmates.com. It was very traumatic for me as I was extremely close to my brother. I can only speculate at how many fake messages they send out each day. They need to be stopped and their Web site shut down.

Classmates.com charged my Visa $39 to auto renew a Gold membership without my authorization. There was never any notice or warning of the renewal date. The introductory price I had paid was $9.99. The only reason I paid was curiosity over who was visiting my page. In addition to my $39, I've spent countless hours researching their unethical business practices and filing consumer complaints. I missed the deadline for pending class action suit and felt $3 settlement was not worth my time. Classmates.com is a scam.

How to get your refund back if you were already charged by Classmates.com. Call them up and ask them for a refund. They will read from a script and tell you they can't refund your money. When they refuse, ask for a refund again. If they refuse the second time, ask again. They won't refund your money unless you ask for it 2 or 3 times.

Like others, I bought membership on sale for $9.95 which I saw no claims of auto renewal.

The company fraudulently charged my credit card for a membership that I canceled last year. They did not notify me that they were going to charge my card. Now, they refuse to refund the amount. When I saw the charge on my bank account statement, I called Classmates.com to get the charges reversed. They stated that their system was down and would email me. They basically said that they were not refunding the amount charged on my card. This is a hardship to my family as we could have used that money to buy groceries.

On 12/14/10, Classmates.com charged my credit card without authorization or notification for $39, claiming that I signed up for an automatic renewal. I know that I did not sign up for this. When I emailed customer service, they claimed that I did and refused to refund my money. I did an internet search on this company and a host of other people have this same problem. In fact, some are being charged for other subscriptions. This organization needs to be stopped!

Classmates.com also took an automatic 39.00 debit out of my account without my permission. Does anyone have a phone number for them that will answer? I want a credit also as I do not plan to renew this year.

I signed up for a year of service on November 23, 2010. The $39 was paid for by my VISA in early December 2010. I have repeatedly e-mailed them trying to get a registration password to get in to the system but cannot get them to respond to my e-mails. The result is that I paid $39 for a year of service and have not been able to have service.

Classmates.com debited my credit card for $39 for a renewal I did not authorize. They said it was set up as an automatic renewal, but it was not. We argued back and forth for a while. They tried to assure me that the charge was irreversible, I was determined that they would reverse it. After I refused a reduction in fee, I told them that I would file a dispute with my credit card company, period! Right now my credit card company is handling it and agrees that it looks fraudulent. Classmates.com already said that they cannot produce any documents that show that I agreed to an automatic renewal. I hope my credit card company eats them alive! Don't give up! Don't let them get away with it! I changed my credit card number just to insure that they can't do this again.

In December of 2009, I signed up for a Classmates.com subscription and paid $9.99 for a one year subscription. Today, while checking my balance on my bank's Web site, I noticed a $39.00 debit to my account from Classmates. I called to see what the charge was for and was told by "Kevin" (a female) that when I signed up, I agreed to an automatic renewal.

While checking my credit card account online, I found a charge for $39 from classmates.com for a membership fee, like so many others. I didn't knowingly sign up for an account that goes on automatic renewal but when I called customer service, the person said that I had done so and that after the renewal fee was charged, it was non-refundable.

Two years ago, I signed up for a three-month trail with them. After the first 3 months, I was still being charged. A year later, I had to go to my bank to have them stop classmates from charging me. Now two years later, I get online to check out my bank account and what do I see? I've been charged by Classmates.com and now they have overdrawn my bank account! How can they do that! I called my bank and was told that they hear this a lot about classmates. I told them I already have had them stopped before. Now I have to wait 30 days to see if I get my money and fees back!

I agreed to use their Web site as a gold member for $10.00 per year (introductory cost). I didn't care for the site so I quit using it. A year later, I get hit with a $39.00 charge on my credit card. They said that I applied for auto billing which is not true and I would never pay that much for that service. I filed a dispute with my credit card provider and they said they were aware of Classmates policy and would not help. So I paid it off and canceled my credit card. I was informed that as long as Classmates.com wanted to, they could bill me even though I paid it off and canceled it. Legal action needs to be taken against Classmates.com and any credit card company that condones this type of business practice.

I cancelled my subscription with Classmates.com last year. They still sent me stuff and I checked the cancel subscription box several times. I just received a $39.00 charge on my PayPal credit card. I called and explained that I had cancelled this subscription and there should not be any charges. PayPal is looking into it. I called Classmates.com and spoke with Peggy. She said that I cancelled emails, but not the automatic billing. If I am not having communication with them, then why are they billing me?

In Nov. 2009, I signed up for a year's membership. I did not sign up for automatic renewal. The other day, Classmates.com charged my debit card $39 for automatic renewal. I did not authorize this and see on the internet where many more have experienced this. Upon calling them, I was told this is non-refundable.

I purchased a one year gold membership in October of 2009, but only used the site once. A year later, they re-billed me $39.00 for a second year. I contacted Classmates.com and was told by some guy in customer service that I had signed up for auto renewal and is stuck for another year. I complained to American Express, but they weren't able to help either so I paid the bill. I'm not very happy with Classmates.com or American Express. Classmates is crook and AE doesn't seem to care who they do business with.

I signed up for one year trial, but now would like to unsubscribe. I find there seems to be no way to do so, and so they will just continue to deduct money from my account. I notice that there have been many complaints about this company. Have any of them found a solution, and if so, please, what is it?

I signed up for a one month trial with "Classmates" last two years ago. The pop up on my computer stated they would give me information on people I went to school with years ago. I never used the information and forgot about it until today, when I noticed my credit card was charged $39.00 for a renewal fee. I called in to cancel my subscription and asked for a refund. I was told they would cancel the renewal next year but did not or would not give refunds. I'm out the $39.00 they just charged me. However, I will contact my credit card company along with the State Attorney General's office and file a complaint.

I am another victim of the Classmates.com scam. On November 25, I was billed $39 on an automatic renewal. These SOBs never mentioned automatic renewals when I signed initially. I called Chase to protest. They told me they could not help. Classmates gave no advance indication that my membership was about to be renewed. Someone please pick up on this scam and do something about it. Thank you.

I canceled Classmates after an introductory offer. They have not canceled my account and keeps charging my CC. My bank is still debiting my card and claims that Classmates never contacted them. Call by phone is a waste of time. Please help! This is a scam. $78.00 in fees for a service not used and not wanted.

My husband signed up for a free trial on Classmates.com. Our credit card was auto-charged when the free trial had expired. As stated by others, he did not auto-renew, but in essence he did. There is an option when signing up for premium service or for the trial for auto-renewing that must be unchecked in order for you not to be charged. We have since found that most pay sites have the auto-renew option checked by default. A little reading before submitting payment goes a long way. So, those that say they did not sign up for auto-renewal, well, you actually did. Classmates.com is actually in the right on this one. Good Luck everyone!

I authorized $15.00 to be deducted from debit account once, but I later discovered that three other times was deducted without my consent.

I had been very unsatisfied with the service and was surprised that my credit card was automatically was automatically charged for another two-year commitment with this firm. When I went into my classmates.com account, I realized there is, among the many lines of text, an option for me to click on the word 'manual’. In other words, this was set up to automatically bill me after two years! It's very unethical.

They charged my card for $39 membership renewal. I was not notified that it was time to renew; they said I had checked for automatic renewal. When asked to cancel and refund my card, they replied that membership would be cancelled Oct 2011 and I would be put on manual renewal, and free trial and continue to get notifications. It says they have a non-refund policy. I think a person should be notified that it is time for renewal so a choice can be made. Things happen in a year and this would certainly eliminate all the complaints and unfair charges to members, or at least make it clear that you have selected auto-renewal and that it non refunded. I doubt many would sign up if this was clear upfront!

If you want my true opinion, you will have to pay me the same way I have to pay you for your services!

I have read some of people's complaints. I have a couple of suggestions. Before you give your money away to any site, check the options of how to cancel your billing. I checked Classmates and do not know when they started with the following option but I called them, and you have to go into your billing information and cancel automatic billing.

Here's another Classmates.com complaint saying I authorized them to auto renew my trial account for $39. I always check manual renew for this reason. Two calls and two refusals; this is theft, pure and simple.

They re billed me after taking the time to email me. Now, I can't get on the site but I'm out $62.00. What gives? I do not want my subscription renew!

I joined Classmates.com 24 years ago. They automatically take money out of my credit card despite the fact that I cancelled my service with them and stopped the auto renewal on my card on the site. They did this to me last year and I complained. They did it again this year charging me $39.00 and I am fed up! No phone number is available to correct this! They are thieves. I am out over $80.00 and i am on disability and sick and so fed up! I can not afford this financial stress!

I was put on automatic renewal, which I did not authorize. I saw a previous complaint and tried calling them. Finally, I agreed to a charge of $9.99, and they refund the $39.00 charge. Probably I could have asked for a supervisor, but I hate confrontations and I’m willing to accept some loss. They have poor policy and unnecessary unkind act.

When I signed up for services from Classmates.com the membership was to be $9.99 a year. I recently got my bank statement, Classmates.com had taken $39 out of my bank account without my authorization. I did not sign up for automatic renewal when I joined. Classmates.com claims that I did. I have removed my credit card number from my Classmates.com account and made sure my account is set for manual "pay". A complete scam!

I see on the Web that I am just one of thousands. Apparently, I had some kind of (trial) membership with these people at one time. I know that I could not use certain features relative to their "gold membership" but only features for the "free" option. I unsubscribed their emails and stopped visiting there as I couldn't do much there anyway. Now I find that I have "auto renewal" and they charged me $39 at my bank. I received no notice of renewal and I for sure did not put myself on auto renewal. I never do anywhere ever. And as I say I never had "gold" services. I am hearing that they switch you from manual to auto renewal and I am figuring that they did this to me. They got $39 from my checking account. A small sum, yes, but last year due to the recession, I spent $15 on my six kids, which kind of hurt. I need every penny, often missing meals, working 60 hours a week when I can get them. It counts.

I too, bought into the hype offered by **** classmates.com that they had nearly my whole class registered and only needed to hear from a few, like me. I bought their gold membership for $10 for one year. I looked for people I know and found virtually no one! I opened a few subsequent emails from them but they were just hype. When I'd go to the site to see what they were so excited about, I found nothing. So I quit opening the emails. I figured out within weeks that this site wasn't for me and chalked up the $10 to experience. Then, a month ago, I got my American Express bill with a $39 charge for renewal of ****.

Same as everyone else. Classmates.com deducted an unauthorized $39 from my account. I demanded to see a copy of the contract with my signature that authorized them to charge my account. They can't do it because there is no signed contract! I will be getting a refund shortly.

I noticed "renewal" fee on my credit card statement. A couple of years ago I did join but was never able to use the service because each time I signed on and tried to use a "gold" member service, it said my account needed to be upgraded for more money! I thought I had already paid for a gold membership and was never able to get to use it. That year went by, I was disappointed and by then had decided not to renew.

On November 8th, 2010, my credit card was billed for $39 from Classmates.com suggesting that I had a Gold Membership. I have never used this site except one time this past summer when I did enter the site to see about a class reunion which was being planned. I did not agree to purchase their services but thought the site I was using was free.

I do not recall exactly signing up for classmates, but apparently I did in Oct 2009. They charged $39 to my American Express account. At the same time, a company called Privacy Matters also made several charges to my accounts $19.95 & $24.95 respectively for two months before I caught it. I called Privacy Matters and they credited back my account except for $19.95. I also called Classmates and canceled that membership (at least I thought I did). A year later, I see the $39 charge again from Classmates. I called and asked why. They said my account (which I never used by the way) was set up for auto-renewal. I asked them to remove the auto-renewal.

I got charged $39.99 in November of 2010 for gold membership auto renewal which I did not authorize. When I went to the site, I did not have gold membership status and they are showing that I have no credit card on file, so there is no way I can remove it. How can I make them stop?

I signed up 11-02 for a trial gold membership. I was not contacted that my year was ending. They automatically took out $39.00 from my debit for another year. I do not want or can afford it for another year. I did not sign up for an automatic renewal, I'm sure.

Classmates.com has released private information (credit card, phone number, name, address, etc. ) to PrivacyMatters.com, allowing them to start a subscription to their service in my name without authorization. The charges starting appearing on my credit card in the same month as my automatic Classmates.com yearly renewal. There are other complaints on the Internet about Classmates giving out personal information to this fraudulent company.

When I joined, I used my credit card, with instructions that the renewal would be manual (only authorized by me). Instead, Classmates.com renewed my subscription for another year and said that I had authorized them to do so. They also gave my credit card number to other companies and I was not aware of it until I saw unexplained charges on my credit card bill. Every time I try to unsubscribe, I can't. How can I make them stop charging my credit card for this service (ha) that I do not want any longer?

I have sent an email to them everyday requesting for a refund, but no answer has arrived in my emails. I noticed this forum of people who have also had the same experience, and I wish someone would call me with their phone number. I am furious!

On 11-10-10, I did a trial membership and didn't do the automatic renewal and my credit card was charged $39.00. I contacted them and they said I did automatic renewal which I didn't. I did the trial but never would pay them $39.00. I have done a dispute with my credit card company. They will not cancel or give me credit refund. These people need to be stopped. How many people are going to get ripped off before something is done? Go to ** and scroll down and see all the people who have been scammed.

I also got charged $39.00 on my account on November 7th. I found Classmates’ phone number on my bank account number ****. I called them on Monday morning. At first, the lady said that she is sorry but that is non-refundable. I calmly said this is not acceptable because of my financial situation and that I asked to speak to a manager. She tried to get me to agree just to pay the promotional fee of $9.99 but again, I wanted to talk to a manager on duty. She put me on hold and said that I could get a refund. As of Thursday, it was credited. Call them at ****. Don't give up!

I paid an introductory charge of $9.95 with hidden print that said no refunds. When my charge card was charged on 11/5/10, I called on 11/8/10 to say I did not want this anymore and their reply was, "You agreed to us charging your card and agreed to no refund." I did not! They charged me $39 for another year. I have used online companies before that tried to charge another year but returned the money when I called them. How can this company get away with this?

Your web site is terrible. I'm being charged for service I'm not receiving.

Despite the cancellation of subsequent charges after promotional offer, Classmates.com would incur increased client relationships by changing the business model to notification prior to charging. Since the service is frivolous, consumers tend to put on the back burner thereby omitting cancelling automatic renewals. Consumers are upset with this practice despite agreeing to said practices.

Apparently when I signed up for the subscription, I also signed up for a company called privacy plus which I was not aware of. I did not give them my credit card but somehow, they got it and took ten months of fees from me. This has now been cancelled but I went back to classmates and after four tries to ask a simple question if they gave my credit card information; they never did answer it. It's always telling me to talk to privacy plus.

Oct.17, 2008, I subscribed to Classmates.com for one year. Now, Oct.17, 2010, they billed my credit card which they had on file for $39. They informed me I checked off automatic renewal, which I did not. My credit card company will do nothing. I am 80 years of age and this is a crime against a senior in this State of Florida. I called Classmates and they refused to cancel it or furnish me a cancellation number, which means they will repeat this offense in 2012. They have a record of 250 complaints. Why isn't someone doing something about this?

I became a Gold member in 2006. I paid with a PayPal account that I had at the time. In 2008, Classmates.com renewed my membership, even though I did not request it. I contacted them to get my membership stopped, which they said would not be renewed in 2010. Since my PayPal account had expired (the card number had expired), I "assumed" they could not renew it even if they wanted to. On November 6, 2010, they took $59 out of my account again. I'm trying to find out how they bypassed PayPal and went directly to the credit union to get paid with the expired information they had while the account number they had from PayPal (my Visa debit card number), the expiration date was long past.

Oh, my God—I've been ripped off, too, just like hundreds of others. I paid $9.99 a year ago for a Gold membership and they have automatically renewed my membership for $39.00 without my authorization. I lodged a complaint with Classmates.com and they claim that I agreed to an automatic membership; however, when I checked my Renewal Option it is set to Manual. I will fight for as long as necessary for a refund of my $39.00 USD plus foreign transaction fee of $1.19 for a total of AU $41.45.

Classmates.com deducted $39.00 from my debit account on November 7, 2010 without my authorization. I went to that site about 2 years ago and have not been back! I looked back on my bank account and they charged me $9.95 November 2009. I’m not sure about a year before that. I wrote to them and received a letter saying that I should go to their site and unsubscribe. What? I want my money back! I do not use this site and haven't other than one visit years ago! Anyone have a suggestion?

The same $39.00 auto renewal scam just happened to me and I contacted them to be told the exact thing that everyone else has been told. I suggest a viral campaign to inform the public about this unethical practice which is just somehow inside the veil of legality. I am personally going to tell everyone I know via social networks, etc., and maybe Classmates.com will get the message via their business model being affected. The amount we lose is inconsequential to the consumer legal community in all likelihood, so what we can do is go grass-roots. Loss of $39.00 with no legal means of recourse.

I cancelled my membership with classmates.com over nine months ago. On November 5, 2010, out of the blue they charged my credit card $15.00. I don't know what this is for because I did not renew my membership and have no intentions of doing so. I would like to have the $15.00 reversed on my credit card also, how can I prevent this from happening again. Thanks.

I took out a membership which should have ended awhile back but they are still taking the 39.00 out of my account.I have tried to do the cancellation forms they had but it keeps telling me that I have to change my password. When I do, it still will not take it, it says change it. I have done this several times. I called my bank to cancel this action, they had to resubmit me a card because they have no information on classmates.com that goes through, it is blocked. I have had several overdraft charges to my account. I almost lost my home and utilities.

I got charged on my account and do not even use it anymore. I tried numerous times to contact them via email since there is no phone # listed to contact them and could get no help. All I wanted to do was cancel my account. It is amazing that they do not hesitate to take out the payment, but put you through the ringer to try and cancel. This is such a bunch of crap. It has caused me to have a payment for my phone bill to be denied due to not enough money in my account.

Classmates.com charged my credit card for $39 without my authorization. I contacted them by email and they responded that when I joined I would be billed automatically one year later for the next year. I do not remember that but I just don't see how they can bill anyone without giving them a prior reminder email that their card is about to be billed for the next year. They need to remind subscribers at least one week in advance. How do we know when we are going to be billed again when it had been several months since the initial billing? I think this should be a class action suit against them.

Classmates.com automatically renewed my membership and charged my credit card $39 without my prior knowledge or authorization. When I established my account/membership, I set my profile to "manual" renewal. However, I did provide my credit card number for the initial membership. This is the credit card number they used for the automatic renewal. After the charge appeared on my credit card statement, I requested that my account be closed/cancelled and that a refund for the unauthorized charge of $39 be issued and they have refused. They are indicating that when I joined, I agreed to automatic renewals unless I specified manual renewals, (which I did, manual renewal, that is I had no intention of being charged automatically, I'm well aware of that scam.) I emailed them back and told them what my actions would be. I’m waiting for their response to the fraudulent credit card charge.

The "Classmates.Com" charged my checking account $39 for renewal of "Classmates" Internet Program; this was not ordered, I do not use it anymore. I dislike it. Please credit my bank account and close the Classmates account.

**** charged my credit card for $39 and within 2 days of the charge, I advised them I wanted to cancel. They said it is ok but on the next year. Meaning, I have to pay for the remaining 363 days. I don't want their service and they are forcing me to take it. What a bottom of the earth, piece of dirt organization **** is using this type of ploy to make money.

Classmates.com automatically charged me for membership without my knowledge. Their site will not me log on to cancel my membership. Help!

It is impossible to get off their spam email list. I have emailed them on four occasions asking them to remove me from all email lists. Each time they tell me that I have been removed and each time within two days I receive more spam from Classmates.com. It never ends.

I just received my credit card bill with $39 charged to my account for continued membership in ****. I did not authorize this renewal nor was I notified of the new charge. I want to cancel but have no phone number or contact.

I, too was charged for a renewal membership that I did not request. Two 15.00 amounts were deducted from my account; one Nov 2, 20, and the second on Nov 3, 2010. When I tried to contact them regarding reimbursement, I could only get an email address to respond to. I sent the email at 10:00 AM today. As of yet, I have not gotten a response from Classmates.com.

I was charged $39 by Classmates.com to my credit card without my authorization and now they don't want to refund it!

This site has been auto deducting $15, in some cases $30 (double billing) for a service that I do not use and that I have attempted to cancel on several occasions. I had to involve my bank's fraud/investigation dept so I can recoup some of the money, but there is no guarantee.

In 2009, I went online and signed up for classmates.com services. I did give my credit card info for that one year. I have received a bill on my card for another year without my authorization. How can this be? I can't find an address or phone number for them to resolve this. I want the thirty-nine dollars refunded to my card immediately.

My credit card was charged $39 + for an annual membership renewal I did not authorize. I will dispute this charge and will not pay it.

Today, November 5, 2010, I discovered on my VISA account that I've been billed $39.00 with no authorization from me. I've never used Classmates.com and have no interest in their services.

They took $15 out of my checking account after I cancelled my membership in 2009, because they were giving my personal info to other websites, one of which charged me for security services I never asked for or wanted. Luckily I got that money back. I want a refund of the $15 they removed from my account and a cancellation of my membership which I tried to do last year.

Classmates.com is a total racket that needs to be abolished. They are charging me for services I never authorized. I set up a basic profile. I thought basic was free. Apparently it isn't. What are they going to do next? Charge you if you just sign in to this moronic piece of garbage? The website itself is nothing to brag about; never has been. You hope to reconnect with classmates, certainly. You come to find out it is run by brain-dead ** skimming money from innocent people. The people who run Classmates.com just need to be pushed off a cliff. They're billing me for money I didn't authorize. They're nothing but scum.

I was charged a $59.00 renewal fee taken straight out of my bank account without permission on 11/4/10. I sent an email on 11/4/10 (the same day) and demanded my membership be cancelled and my money be refunded. They refused. They claimed I agreed to automatic renewal. I did not. I called them and the guy I spoke to again said they do not do refunds and that I could cancel in 2012. I have filed a complaint with the BBB and the FBI’s Internet Fraud division. I have put a stop payment on this account and am disputing the charge with my bank. This company should be prosecuted for theft. I lost $59.00 and have spent several hours trying to get justice and filing complaints with the authorities.

I renewed my account to Gold and was double billed. One billing for $24.00 on 10/09/10 and another for $19.50 on 10/17/10 on my American Express card.

A followup on the incident I just reported 30 minutes ago regarding automatic renewal of Classmates.com, charging $39.00 to my credit card without my authorization or knowledge! I just contacted my credit card company and they will not apply the charge to my card until they dispute the amount automatically charged by Classmates. I was told that there were several disputes regarding Classmates, and that most received their money back! I suggest others to get in touch with your credit card company. Good luck!

On October 30 2010, I was automatically charged $39 for an annual renewal on my credit card without any authorization from me. I had renewed previously for a one year term only. I am unable to contact same. Okay, just made contact. Like the others, they tell me because I did not cancel. They also tell me this info was written on the second paragraph below the annual promotion info. I am responsible for this debt. I signed up for a one year promotion only. They offered me a promotion annual rate now for $9.99 and told me that that is the best that they can do. Unfortunately, it is already deducted from my credit card, $39. I was told that I would receive a $20 credit to my card. We shall see. I am one very frustrated (normally) pleasant senior! Frustrated. I never used it!

When I signed up last year for gold membership, it was $39 and I specifically made sure it was not automatic billing (only wanted it for 1 year). I noticed today I was charged for the membership again. I called spoke to Trisia and told me it automatically goes to automatic renewal (not rue). She said I could get a refund but would be charged $9.95 for a year's gold membership. I thought it was better than nothing.

Like everyone else on this site, I was charged $39 for membership renewal, which I never authorized. I called my credit card company - CapitalOne rules - and they got me on a three-way call. Classmates offered to reduce the membership to the $9.95 I originally paid. When the credit card company declined the lesser charge because the original charge put me over the limit, they refunded the $39. Try going through your credit card company's dispute charge procedure. Please post this as it may help others.

Classmates.com deducted $39.00 from my checking account without my permission. They stated there was an automatic extension which I was unaware.

I subscribed for 30 days; I had learned that $15.00 had continued to be drafted from my account the past the 30 days; I signed up February 2010. My account continuously comes up short which causes me an overdraft through my bank.

Same complaint as everyone else. I was charged an unauthorized $39.00 membership fee. I did not authorize this amount. I did not join so that they could not charge my account at will. I will call my bank to have this amount refused and will email the BBB immediately. This is fraud.

My bank account has been charged $39 twice Nov. 3, 2010. This has put my account into the negative and if I don't come up with the money (which I don't have!) I will be charged $28 twice for insufficient funds. Help! Don't know where this came from. I have never signed up for classmates.com. Even if I did, no one should be allowed to use my credit card or have access to my bank account without written notice. Please act quickly and get these thugs. I will be charged $56 for bounced checks. Classmates charged me $39 twice! I only have $17 dollars in my account.

I was billed $39.00 for a subscription I did not want. I did not give permission to have money taken from my account. I would like my money back.

Classmates.com charged 39.00 dollars on my account that I do not use, causing overdraft fees. They did not have my permission to do so.

I signed up for one year in 2005. Now in 2010, I see a new charge, not authorized by me. I called the number on my cc bill. They refused to reverse the charge. LeShon said my account is on automatic renewal. I did not authorize this in 2005. I did not authorize this in 2010. I asked them to prove it by sending me my password. She said she did it as we spoke. Two hours later, still no password.

Classmtes.com took $39.00 out of my unemployment account. I did not say they could. Besides that, they didn't send an e-mail or letter to notify me of what they were doing. Then I tried to find a contact number to call about the problem, but I couldn't find one. I would like my money back and cancel my account.

Classmates.com took $39 out of my debit card without my authorization.

I have just (two weeks ago) been charged $39 even though I never ordered auto debit. I have not way of contacting them. They make it so very difficult.

Classmates.com charged my card for renewal that I did not authorize. I did not agree to automatic renewal! I have tried to find the Customer care department that they say you have to contact, and it doesn't exist. I would have never subscribed to this scam if I had known that they would automatically renew the account. The charge of $39 is pending on my bank account now. I want to cancel my account with Classmates.com before the charge is posted. I have their phone number. The bank said that I have to wait for it to be posted before I can dispute it. I have a very limited budget. This is $39 that I don't have towards my rent for this month! Someone please help me!

I also am a victim of classmates.com renewing my membership without my consent. I even deleted my credit cards about six months earlier and they still took $39. How does that happen? So just because you delete your credit cards, it doesn't mean they won't charge you. That's scary. They don't even send you an email before they take the money reminding you that your membership is due.

It looks like I'm one of many that has been victimized by the scam of classmates.com. I signed up for gold membership 1 year ago and never had the account flagged for automatic renewal. Classmates.com, unauthorized by me, has deducted $39 from my credit card for a renewal of one year and refuses to credit my credit card account for the unauthorized amount.

They renew a membership without my permission taking $39 out of my account 2 years in a row despite my changing check cards.

In 2009, I subscribed to Classmates.com. At that time, I used my credit card to pay for the subscription. On October 11, 2010, I was charged $39 for a subscription renewal that I did not authorize. On November 2, 2010, upon receiving my cc statement, I contacted Classmates.com by phone. There is no 800 number, so you're getting charged for long distance, then you are waiting forever for a live person to complain to. I inform them that I no longer wanted the subscription, I am cancelling at the start of my renewal that I didn't know I was signed up for and I cannot get my $39 back for the new year.

Classmates renewed my subscription for 39 dollars and I did not authorize it. I tried to contact them before because I wanted to cancel. They hung up on me. They will probably try to ruin my credit. Apparently. they are **.

On Oct. 29, 2010, they charged my Discover card without authorization or notification. There is no way to contact them to cancel future charges!

The free membership sticks the member into an 'auto-renew' membership from which it's a maze to get out. Similar to how AOL used to do things. This is an scamming company. For any lawyers out there, I think classmates is ripe for a class action lawsuit.

Classmates.com has deducted $39 dollars from my bank account without any authorization. Loss of $39.00.

Classmates.com has charged my credit card 39 for an annual fee and I never authorized this.

Classmates.com automatically renewed my membership and charged my credit card $39 without my prior knowledge or authorization. When I established my account/membership, I set my profile to "manual" renewal, however, I did provide my credit card number for the initial membership - this is the credit card number they used for the automatic renewal.

They automatically renewed my membership. Credit charge has a $39 charge. I cannot get on to the the website to cancel membership. Won't accept my log in and I don't have an address or telephone number to call. I would like a refund but realized it might be impossible. But I want to cancel as of now so I'm not billed automatically for the rest of my life. Please help me to contact Classmates.com to end it all right now..

In 2009, I subscribed to Classmates.com. At that time I used my credit card to pay for the subscription. On October 25, 2010, I was charged $39.00 for a subscription renewal that I did not authorize. On October 30, 2010, I contacted Classmates.com, via e-mail, informing them that I no longer wanted the subscription. I received an e-mail notification from them indicating that I set up a profile for automatic renewal subscription. I did not set this up, Classmates.com set up this profile on my initial order in 2009, and according to the e-mail notification that they sent me; it was my responsibility to change this automatic renewal to manual if I didn't want the services renewed.

I took out a one-year membership on October 7, 2009. I did not approve renewal and was charged $39+ exchange to Canadian funds. I cannot cancel.

Unauthorized billing of $ 39. I would like my credit card funded back $ 39. I do not want to subscribe to Classmates.com any longer!

Classmates.com charged me $39 for a renewal. I told them last year that I did not want this. I signed up several years ago and I suppose they have been charging me ever since and I didn't notice. Now I want the money back for the coming year because I do not use it. I have declined the charge by American Express.

I'm just another person taken by the thieves at Classmates .com. How do they get away with this crap? They took $39 from my debit account, the rotten ** and refused to refund a dime, same as many of you.

Almost the same as everyone here, almost. $39.00 charge appears on my credit card bill. I called and was told that I was on auto-bill and would be removed but no refund.

Classmates.com refuses to let me cancel my account with them. The only choice I have now is to cancel my credit card service with a good company. The economic damage of this is obvious. Take a look at our accounts and there's (Classmates.com), oh yeah, you probably can't.

The same thing happened to me yesterday, now I have bad checks out there. Then I called, I raised pure ** told them what they did to me. She at first told me that crap about the notice when I signed up for 10.00 last year, I insisted they were going to pay the 39 bucks. They stole from me plus the extra bank charges that acured.

Classmates.com steals money from users. They have an "auto-renew" function, and if you don't cancel before your renew date, it auto-charges your account. I tried three times in the week before my renew date to cancel my membership, but their website wasn't working. They also did not answer email requests for help in cancelling. Since their website was not working, they do not give a phone number and they do not answer emails, they effectively prohibited me from cancelling my account. Then they automatically withdrew $39.99 from my account.

A $39.00 fee was taken from my account without permission to do so. I would like a phone number to contact someone about Classmates.com and I want my $39 back. I don’t want to have any ties to Classmates.com. It is a scam to steal money from people. It caused my checking account to over-draft.

Classmates.com has taken $39 out of my bank account without authorization from me. This happened on 10/26/10. I see this has happened to many others, too. When I called them, I was told that when I signed up last year, their welcome letter stated my membership would be automatically renewed in a year.