Classmates.com Reviews

Classmates.com deducted $39.00 from my checking account stating I was a gold member. I have tried in vain to contact the company to request a refund of my money. The email complaint was not answered and there’s recording only at the phone number. The phone number is not available at their site and if not for your website and the comments by others scammed by Classmates.com, I would not have even known how to contact the company. I tried filing a complaint at BBB.org, but their site is having technical difficulties. I will now try to file a complaint with my bank. I just lost my job on 7/30/09 and of the last $70 I had in my account, Classmates.com got $40 of it.

Classmates.com has me on their site on the internet with erroneous information, saying I graduated a high school in 1972 and listing some of my classmates. None of this is true, not the high school nor the classmates. If my name is typed on the internet, this info comes up on me. They should not be allowed to use my name, which they have it as my former and current last name. They should not be able to take my name, lie about me, and post it on the worldwide internet. I have never been a member of this site.

Somehow, I wound up with a duplicate membership. I was trying to change my email address, so I emailed Classmates and Reba replied that my duplicate membership had been canceled. I replied back to Reba that I wanted to keep my gold membership that I had paid for. I just needed it transferred to my new existing email account. She needed the last 4-digits on the credit card I used to pay for the membership. I sent it to her. It has been 48 hours and my account is still blocked. They will not even let me open a new account. I am very disappointed in the way this situation has been handled and I think if I pay for a membership, I should be able to use it.

I got logged out of Classmates.com, and I didn't do it myself. I forgot my password. I am already a Gold member ($59) for 2 years. I am only just into my second year, but now, I can no longer retrieve my password. All I get is they don't recognize my name and email address, and both have not changed at all.

I have been a member for almost three years. All of a sudden, I can't log in with the same email and password that I had been using. It keeps me going back and forth without any help, which is very frustrating. I just want to cancel the whole thing. Also, I seem to be getting some charges on my card which were never authorized. I hope it's not them giving out my card number or they will hear from me.

I am the wife of the above-named and have taken over the financial records of my husband who is ill. I want to cancel the membership of Classmates.com. It is impossible to make contact with this company. My husband does not remember that he signed up for this and does not remember a username/password. On the same credit card bill is a charge for Privacymatters123.com of which he knows nothing; however, I have been able to cancel. Something is "fishy" as far as I am concerned. I hope you can help with an address or telephone number for Classmates that is consumer-friendly. The telephone number on the credit card for Classmates is of no help. The charge on the credit card for Classmates is $39.00. I have no idea for what period of time. The charge for Privacymatters123.com is $19.95 per month and has been cancelled as of today, 7/29/09.

I was counting on their email links to access my account for so long that I don't remember my original password. I used the sign-in form several times using my sign-in correct email address many times. The form states that they will send me my info but that did not happen. I tried to use their live chat but it states that I posted an email return address with errors. That was not the case. The said email address is the same one I'm corresponding with you now. I have been a member since November or early December of 2008 in good standing and without any notice from them otherwise. I have no way to access what I am paying for and I want to make sure that they don't try to rejoin me without my permission.

As many have described, I am a gold member of classmates.com. I cannot access my account. Just as others have described, they tell you the password is wrong, fill in the info and we will email it to you. Then they tell you, "This is not enough information, sign up again." When you do, they cannot accept it because you are already a member. Fill in your info, can't remember or it does not recognize your password, give us your e-mail, we will send it - on and on, ridiculous. I also had the problem with the call center trying to figure out what privacy matters were. No one answered the phone, just a big scam.

While opening an email from Classmates and without any action on my part and with no indication that there was another company involved, Classmates subscribed me up with a company called "Privacy Matters 1-2-3" for $19.95 per month. When I got my credit card bill, I saw the charge, called the phone number and questioned it. They had all my information, name, address, and CC number. I asked to cancel and got an agreement with a promise of an email cancellation acknowledgment, which was never yet received. I also disputed the charge with the CC company. When I called again today, they confirmed that it was canceled and I asked how they got the information and they said Classmates. Check you bill for a similar charge.

I received unauthorized bank charges from this company for services I did not sign up for. They do not have phone service agents and instead you get to "chat" online with an agent. She was not interested in my dispute of charges. They said that the automatic bank charge would be removed in the future for my "account". "Chat" was terminated, period. My bank has the charge in dispute and said that they would dispute future charges from this company. This is stealing, pure and simple. They have my card number and charged what they wanted to charge for services I did not sign up for. There is no way to contact them in person or talk with managers, etc. They will continue to charge the $39 to my account, even if I change card numbers, for services I did not authorize.

I signed up for a one year "gold membership" account. My credit card was charged for an automatic renewal fee at the end of the membership year. I did not authorize this but Classmates.com says that it was part of the TOS I agreed to when I accepted the membership. I contacted Classmates.com by e-mail to request a refund and even offered to settle for a pro-rated refund (would have been 2 or three weeks into the second year membership). But they would not agree to refund any portion of the second year and cancel the gold membership. They only described a procedure to turn off the "automatic renewal" attribute in my account information so that the automatic renewal would not trigger again one year from now.

If you signed up a long time ago and don't remember your user name or password, they will not send it to you or allow you to sign up again. Our class reunion is through them and there is no way to sign up and pay without this company, as that is how they organized it this time. They send you in a complete circle over and over again even if you do say re-sign up. You cannot re-sign up or get information sent to your e-mail if you do not remember your original information from sign up. If you remembered it, you wouldn't need the information. It is very frustrating! I do need to be on the site.

As much as others' experiences/claims on here, Classmates.com stole my money! I activated a 3-month membership, which sucked! Nothing was good at all on the site, and I never contacted any of my old classmates. Never anywhere did it say they would charge automatically to renew. Sure enough, without any warning, my card is billed again; and no one was responding to my emails. And there's no number to call! This is horrible. If you read all of the small print, it protects them from just this scam! Do not sign up for free or anything else with these people! They are scams!

I've been getting emails to my inbox addressed to someone named Roger. My name is Penny, and there's no one here named Roger. I've tried unsuccessfully for sometime now to let them know this, but you can't get anywhere to tell them. I'm sick of receiving these emails. I've not signed up for this site. Could you please help me get this stopped? This site needs to be shut down. They can't be contacted. Thank you.

On July 8, 2009, Classmates.com charged $39 on my debit card, stating that I had "renewed" a membership that I did not agree to. They said that I had checked a button within my account for automatic renewal, and that was not the case. When I went on their site to cancel and try to contact member services, they stated that there was a button that you can click to contact member services; but there was no button. At one point, I found an email address; and once you hit submit, it disappears and appears like the email goes nowhere. There is no confirmation that it went through or that you will be contacted. There is also no contact number anywhere to discuss this issue with an actual person.

I signed up for a 2-year membership. The notice they sent me, yes I still have. It does not state that they will charge me again in 2 years. Well they did, and now I cannot get a hold of them. The number on my charge card hangs up on me. I do not want the service, didn't sign up for it to continue!

Classmates.com has made it virtually impossible to contact them to cancel membership. The number I was given is busy 24/7. The emails get bounced back. It looks as if I am going to have to cancel my credit card.

On July 14, I did enroll for a 7-day free trial with Classmates.com. On July 19th, I called the number they stated to call to cancel. Marie who I spoke to said all was canceled and I would not be charged. Now on July 22, my account has not only been charged $34.95 from Classmates, but $19.95 from some company called Privacy Matters. I contacted Privacy Matters and they stated my money will be credited back. They stated they are linked to Classmates, but have no numbers or info to contact them. I have emailed Classmates.com, but have not had a response as of yet. Due to all these charges, my checking account is a mess. I have several overdraft fees I am responsible for. I want Classmates.com to return my money and cover the overdraft fees.

I have had a free membership in Classmates.com. I received an e-mail on 7/18/09 that I had signed up for a gold membership and welcoming me to a gold membership for $9.95. I did not sign up for this membership. I have not responded to the site other than to write to their member services telling them I did not request a gold membership. I did not want a gold membership and to cancel any gold membership in my name. All I get back is an e-mail that says how to cancel an automatic renewal. The last e-mail I sent told them to cancel my free membership. I refuse to enter any of the information they sent me. I have not given them any credit/debit card numbers and the bank has verified that nothing has been charged to my account. I cannot get a phone number to call Classmates.com either. I don't know how or what they are doing, but they need to be stopped.

I cannot get Classmates to respond to my emails regarding cancelling my membership that I have had for 4 days and refunding my money. I have emailed them 6 times and got no response. There is nothing in my spam blocker either.

Classmates has withdrawn $59 from my credit card without authorization. I did not now or ever ask to be a part of the gold membership deal. What I don't understand is why I was charged $59 and other people were charged only $39? I do not have any desire to use this program. I am on disability and cannot afford for someone to take my much needed money. I only want Classmates to return my money and cancel all connections with them. I called them; all I get is an automated system saying that all reps are busy and to email them.

I used to do Classmates but have not had it for two years, and now they are taking out of my account. I just noticed it and I never signed up for this again.

I want a refund of $39.00. They withdrew it from my account today without authorization! Isn't this illegal?

After many years, at least 6, I was all of a sudden charged $59 on my credit card. I did not authorize this charge, nor did I want membership. I have not been to that site in at least 6 years. I called the number of the merchant from my credit card and got a recording with no way to reach anyone. The help sources on the site got me nowhere as well.

Classmates has withdrawn $39.00 from my credit card without authorization. I did not know or ever ask to be a part of the gold membership deal. I do not have any desire to use this program. I am on disability and cannot afford for someone to take my much needed money. I only want Classmates to return my money and cancel all connections with them.

They decided to suddenly charge me for membership at $39 on July 17, 2009. I did not join their service, nor did I use their service. However, several years ago, I did try the trial membership and cancelled within the allotted time period. They charged me full membership even though I followed their rules. I spoke to their customer care people and got it cancelled again and refunded the money. Over the years, I have continued to receive emails from them even though I spoke to their customer care line long ago to stop the emails. This sudden re-charging and reactivating of a non-existent account seriously disturbs me.

I have spent one full month (June '09-July '09) trying to get back in to the Classmates.com site but with no success. There is no way to contact them. When I find a way, I still cannot log in. They keep canceling my profiles and ability to get in to Classmates even though I am approved. All I did was complain that my name is on a national website and age in compliance to Classmates being the national website and I did not want my ex-husband seeing that. So after three years of my being on Classmates, they canceled me. They keep putting me into different schools and I was just getting in contact with old friends. They took my ability to register away, but keep telling me I am registered when I cannot access my profile.

I subscribed for 3 months at $15.00. It keeps showing up on my credit card bill. I cannot find any way to contact them. I called and got a recorded message with no options to cancel or to talk to anyone. All emails were returned. This has been going on for 18 months. I want to have this stopped. I'm losing money paying for something I do not want and never did me any good.

Amendment to previous complaint: Classmates.com had sent me an email saying they will process a refund on my credit card. I will be getting a credit of $37.94. Please do not act on my previous complaint. It has been amicably resolved.

At first, I had created a "free" account on Classmates.com. Twice, I was interested in paying the 3-month membership fee in order to try and get in touch with an old friend listed. I know for a fact that both times, the issue has arisen with the most recent time that I selected "manual" payment method. So, the membership would only be for that 3-month time frame. However, after viewing my checking account, I see I am still being charged for the 3 months. I never authorized this additional 3 months!

I am teetering on the brink of a financial disaster. I am behind on all of my bills, including my mortgage payment. I could lose my house. I face the good possibility of losing my phone service, my internet service, and my electric utility service and the cancellation of my auto and homeowner's insurances. In January 2009, I took steps to consolidate all my bills, discontinue unneeded services such as refuse service (I now take my garbage to the public landfill), cancelled my cell phone service, and stopped giving contributions to my local church. I do not buy gifts for friends or relatives. I make birthday cards to give out. My husband is receiving $250 a month Social Security and I lost my job in October 2007 and am not employed. My husband and I recently started receiving food stamps. And so, I was shocked to see a $39 charge on my credit card which had a zero balance on it prior to the charge from Classmates.com.

Someone charged on my credit a renewal to Classmates.com without my authority. Thanks.

They are charging me for a membership when I have no recollection of ordering it. I may have gotten an initial membership, but never renewed it. I have no way of finding their number or contacting them to cancel it. Also, they send messages via email that they are trying to contact me and this has proven false. I was charged for membership that was never requested.

I sent a hello to a former girlfriend, and she posted on her public message board a response that I physically and mentally abused her. I then cancelled my account, asked classmates to remove those messages and have received no response from classmates.com I want the 3 messages posted on ** public message board (concerning **) to be removed. This is untrue and slanderous, and causing great distress, also has caused financial losses from online business.

I joined Classmates.com and became a Gold member. I wanted to cancel my membership but could not remember my password. Since I could not remember my password and there was no way to email customer service or even talk to a live person, my account continued to be charged. I had signed up for the three month automatic renewal and I have been charged every month! Today, I have spent 1-1/2 hours looking for a way to reach Classmates.com and speak to a live person. I am very thankful for the person who posted the phone number to reach these people! As a business that is taking money from clients, they make it impossible for anyone to reach them! Their service to the members is shameful. I was charged every month for the "three-month" automatic renewal.Three months totaled $15.00. I have been charged $15.00 every month!

Classmates has charged my account for $19.95 twice from MVI. I did not authorize. I only authorized $15.00 from Classmates. Please cancel everything. I cannot afford all these charges. My Visa bill was charged $15.00, $19.95 and $19.95. Please delete.

It seemed when I renewed my Classmates.com membership, they automatically sent my information to Privacy 123 and I was starting to get billed $19.95 a month. I called Privacy 123 and they immediately cancelled me, but still kept two months of $19.95.

I joined Facebook. The first day I joined, I got a pop up from Classmates in my Facebook home page. Being new, I was not certain if that was part of Facebook so I clicked on it and it took me to a page saying I had many classmates from my year on Classmates.com. Almost everyday, I would receive email saying someone had signed my guest book. Pretty soon, it was up to 12. I decided to join for one month for $4.95 and when I went in to my home page in Classmates, there was one signature 11 times and one other - not 12 new signatures as I was told. And only about 12 people from my class not the many as stated and I did not know any of them. I'm even wondering if the names could be fake. So I tried to cancel my membership immediately without any success. Also I had trouble with the password.

I signed up for an initial three months, had no idea they would be billing me $15 every three months after. I tried many times to get into my account and change it. They say I forgot my password and would send me one. Classmates has never once sent the password. I called my CC company and they are taking off the charge because they cannot reach classmates either. I feel I will have to cancel my credit card or go through this every three months as my CC company cannot cancel this billing. My advice: don't join anything with classmates.com. Use facebook; it is free and so much simpler and better.

I joined Classmates.com for $5.00/3 months. My card was immediately charged $39.95. I cannot access the site and have no way to get in touch with them. They are a bogus company and should be shut down.

I bought a one-time, 4 months Classmates.com and now they are trying to bill me again which I do not want. To no avail I can't get a hold of anyone to cancel! They are drawing money out of my checking account that they have no business doing.

I just joined Classmates.com on June ‘09. I was billed for one membership. I have been trying to learn my way around the site. It's not easy and I saw a picture that was distasteful. It was of an animal that was killed with a sick poem attached. I reported it. They say that a complaint is looked into and that the complainant will remain anonymous. Since I sent the complaint 6 hours ago, I have not been able to access any of the sites. There is no way to contact help as you need to get to the site. I feel I've been blackballed for complaining. I don't understand. I will contact my CC company for a full refund. That is for sure.

I paid $59 for a subscription to their site that is good until May of 2010. I have been blocked from their site for no apparent reason. I can't find their phone number. I found their address and sent a letter, but it came back return-to-sender. I have spent one full month trying to get back in to the classmates.com site but with no success. There is no way to contact them. Their self help site is worthless.

Classmates.com has incorrect information about me displayed on the Web. I left messages with them to correct it, but it never gets resolved. I did not graduate from the school it says I graduated from.

When I initially subscribed to Class(ripoff)mates.com, I clicked on the three months at $15. When I received my statement, I was charged $39 for a year, plus $24.95 from a company, Privacy 123. I called Privacy 123 and spoke to a supervisor. I was informed when I joined Classmates.com, I also joined a company which protects my privacy on the web. What? The nice lady was happy to credit my card without any hassle. Now, Classmates.com informed me when I subscribed to the seven days trial service and did not cancel service before trial service has ended, it states on the site, according to customer service agent, you will be charged $39 for a year subscription. Agent also informed me Classmates.com has been having trouble with other customers having the same trouble. Listen up, everyone. If you decide to join Class(ripoff)mates.com., make sure you call them at 425-917-5005 and speak to an agent and subscribe on the phone. Do not use their website to subscribe!

I was also duped by Classmates.com automatic renewal program. I kept a copy of the receipt they sent me two years ago and it mentions nothing about the automatic renewal program, their non-refundable membership fee, or their terms of service. After getting the runaround from Classmates.com, I filed a complaint with the Better Business Bureau. The next day, Classmates issued a refund for the full amount to my credit card.

I signed up for a 3-month special and paid $15. What a joke. It was essentially a rip off. Ever since then, I get all these constant emails that drive me nuts. I tried to unsubscribe and it says my password is invalid. These people are just a joke. I still can't get a hold of anyone, but I will try the number listed on complaint site.

Classmates.com shared my credit card information with an online marketing company, Adaptive Marketing LLC. This company enrolled me into a subscription service (Privacy Matters 123) that I did not sign up for. My credit card showed 2 charges for $19.95 each and will keep trying to charge my credit card $19.95 a month. Classmates.com won't cancel my membership and return my fee. They will only let me cancel the automatic payment. I have filed a Better Business Bureau complaint against Classmates.com in Washington State.

They took $39.00 from my checking account and I never authorized it and don't want anything to do with this outfit. Any help would be appreciated.

I didn't like it and to cancel, I was instructed to click on a link and follow instructions. This done, I tried to get back in to see if I was actually cancelled and it said I was. A few months later, a charge for a year subscription showed up on my visa statement. II went to the website and was not allowed in as I was not a member. I expected that the charge would be rescinded, more fool me. I tried to get a hold of them and I could find no email address. I gave up in frustration. Now, this month they have charged me again! I want to be rid of these people and get my money back or at least get them to stop sending me emails. When I cancelled, they said I would get occasional emails but when I tried to click on the unsubscribe button, I was told that I was no longer a member. I feel harassed by them and I want the emails to stop. I want to get my two years subscription money back approximately CAN$36 or US$30 or at least this last charge of CAN$17.84 or US$15.

I just realized from my credit card account that I've been charged $39.95 a month for belonging to Classmates.com. I never signed up for a charge. I thought it was one of those free services. Now, I tried to reach them by phone. I have been on hold for 10 minutes thus far, while I listen to how busy they are because they have so many members. They maybe need to hire more people, if they are so successful. In the meantime, I need to get rid of these charges and find this to be reprehensible practice.

I ordered a trial subscription of Classmates.com. I only authorized a $15.00 payment one time. However, they have charged my card again and I did not authorize this. I have cancelled the site, but this last $15.00 is good through October. They are refusing to refund my money.

I joined Classmates, not knowing this was not required to view reunions, etc. I canceled and researched to find several lawsuits, etc. I called my credit card company, and they will dispute this as a fraudulent company. My credit card company will not charge me for this transaction. Talk to your credit card company or your bank, and let them know of class action lawsuits with Classmates.com. They might help you after learning this.

I have never paid for this social networking tool. I did put my name and graduating class information and answered a few messages from former classmates. I removed my profile from Classmates.com when I searched my name on Google and found my profile, name, and graduating class advertised on Google. Unfortunately, my profile is only partially removed, and my information is still in their database and still remains advertised on a Google search of my name. I want my name and information associated with Classmates.com removed from their website and subsequently a Google search.

I called because they billed my checking account. I only wanted a 3-month trial which I paid. I do not want this service anymore and do not want them going into my checking account. I tried calling. A recording comes on and then they disconnect you.

I have tried to cancel this service and cannot get through to anyone. They tell you to respond via email or live chat and nothing ever happens. I am going to have to cancel my credit card because I will be ** if I pay them $39 and cannot even get on to their site.

I paid $59 for 2 years with debit card. They tapped my account for $39 for 1 year. I did not plan to renew. I had no idea they had my information held. I contested with classmates.com. They would not via email close it down (on the day it was charged), and there's no refund policy. I contacted my bank. I contested the charge. Well, guess what, folks? They called that number they gave the bank. The bank in turn gave it to me. It's automated. A bank frowns on that! I got my money back. Do it!

I keep getting charged on my credit card for Classmates. I signed up for a free trial. Then, I signed up for a gold membership as I felt I could not contact my high school classmates from the Class of ‘89 in NR Ohio about a reunion. I am using MySpace now, it cost nothing and it reaches the people with better communication as does Yahoo Messenger, but I do not see why the Classmates keeps charging when I have paid.

They automatically charged my bank account $39 for an annual renewal charge that I did not authorize nor ask for. The phone number they list disconnects you and you cannot talk to a live person. I have cancelled online several times, but still get charged. Help! If this continues, I will be charged $39 every year this renewal comes up! I don't want it nor have I authorized this. There is no one to call and talk to: this phone number hangs up on you!

I am not a techie and my computer developed multiple viruses! I was told to reboot it and I did. Since then I have not, after trying 20 times, been able to connect to Classmates.com. I paid for a 3-year subscription that is good until May of 2010, but I am denied access to the site. They don't have a phone number. I have tried daily for 20 days to reconnect unsuccessfully. My 45th high school reunion is coming up in 40 days, but I cannot find the necessary info.

I was automatically charged a $15 membership fee on my MasterCard for Classmates.com and I signed up for free membership. One can only deal with Classmates.com online. I cancelled membership online as they instructed, tried to have a live chat with a rep online but had problems responding to the rep and then started using email. I also tried the fax number listed on my MasterCard invoice and the fax wouldn't go through. I will not pay for this fee since it is a misrepresentation of free services. They should not be able to automatically charge any amount on a credit card. They are fraudulent.

I registered for free membership and then signed up for 1 year of gold membership. During that year, my 31 year old daughter was killed by a drunk/drugged driver and then, my ex-husband found my info on classmates. I changed my email address and tried to cancel my membership with classmates. I have deleted as much info as the site will allow me to. I have sent numerous messages to them since that seems to be their only mode of contact. Then, on June 29th, they billed my bank account for $39.00 for another year clearly showing they have ignored my request.

I joined for a 3-month trial. After the 3-month trial, I could not get in touch with them. They keep taking the money. Please help me. I am desperate, I cannot afford this any longer. The money they are taking from me could be spent on groceries. I am getting sick.

Classmates made a bogus charge to my account. I had changed my credit card, and they seem to get my new number. I was charged $15.00 for a new subscription!

On March 17, 2009, I signed up for a gold membership with Classmates.com. When I got my credit card statement, I noticed that I was charged twice for the one membership. I was charged a total of $118. When I got a hold of member care via e-mail, I told them about the mix up. I had them take the one charge off my credit card. They had me change my password. Now, when I try to get onto the Classmates website, it will not take my password. When I put my registration number and password, it will not let me in. I tried to contact member care. It will not let me in on that site. Also, one more thing that I noticed, I do not get any e-mails from Classmates.com since this happened. I used to get e-mail from them about three times a week with updates. I have not received anything from Classmates since April 1, 2009.

Why am I being charged $17.00 automatically when I didn't authorize it? Plus, I already paid that amount back in Feb. 5, 2009.

Amazing... I got a refund from Classmates.com! I fell for their "free week" scam, too, and when I tried to cancel, of course there was no button or place anywhere on their site to do it, nor any contact phone number. After reading here and other places, I decided trying to contact Classmates.com would do no good, so I contacted the BBB. I didn't get "crazy mad"; I just explained how I wanted to cancel after their "free" week and there was no button or place to cancel, and how that was just wrong.

Unauthorized automatic two-year renewal was charged to my credit card. Classmates sent me an e-mail saying it was part of their service agreement that there would be "automatic renewals" unless you changed to manual renewals on the website. Going to their website, it is near impossible to find the place to do this. When calling their phone number you only get a recorded message. I think these people are deceitful and should not be allowed to keep on with these unfair business practices. When I called my credit card holder they said that they can't fight Classmates' charges. The Classmates website states that they will keep memberships active and only will stop billing the next billing period. That's two years off! These people are crooks!

I was lured into this Classmate thing with a free week subscription. I attempted to cancel without any success, and now I have been charged $39 for something that I probably will not ever use. They made it so simple to subscribe to their service, but it has been a royal pain trying to jump through their hoops in hope of speaking to a live person. Their customer service is a joke!

I have been billed on two separate accounts for the Classmates membership. I want to discontinue and would please like a reimbursement. The charge has been made on my Capital One cards. The first account ending in ** for amount of $15 was on June 26th. The second account ending in ** for the amount of $15 was on June 22. Please cancel this membership. Whatever be the case, I should not have been billed twice for the same service.

I have tried to cancel my Classmates.com subscription online, to no avail. They keep charging my credit card.

Classmates charged my credit card today for $15.00. I cancelled this service back in March 2009 and all of a sudden in June they are collecting money from me (again). I personally talked to someone and they said they would take care of it. This is stealing from people and it’s more damaging when we cancel within specified contractual guidelines and they do what they want. Someone needs to stop them from doing this. It cost me more time and money trying to find a live person.

I signed up for a three-month trial period on Classmates.com for $15 a month. But it has been longer than three months and I still keep getting charged even though I did not renew. There is no way to get a hold of them. No phone number, no live chat, no email and even when I try to log in, it says that my email is wrong. I am losing money every month for a membership that I did not authorize.

Without any authorization or notification, Classmates.com charged my (old) credit card for $39, apparently for a renewal of membership which, again, I never authorized, asked for or in any other way sought or requested. I often receive email notifications from Classmates.com stating to look who has visited your profile, left you a message, checked out your profile recently, or see who is trying to get in touch with you - even when no one new has checked it out any time recently or this entire year! I called the telephone number for Classmates.com as listed on my credit card bill and it states that they have been overwhelmed with calls and then it disconnects me. What the **! They tell you on the automated voice message when you call that you can go online to contact them, but I have been unable to find such contact information and I have been unable to get a response to this unauthorized charge on my credit card. Again, this is a credit card I haven't used in over 1 year! How is anyone else going about obtaining a refund or contacting Classmates.com?

Some time ago, I subscribed and paid $17 for Gold membership. I have not renewed it. I was not contacted about renewing it, but a renewal charge of $17 is on my current credit card statement. I called the number for Classmates as indicated on my credit card statement, but I only got a recorded message saying to go online for contact. It is impossible to contact Classmates online to request a refund of this unauthorized charge. I am sure their process is illegal! I have never heard of such a thing. I have always been able to contact a “merchant" to request a refund of a credit card charge!

Classmates has billed $39.00 to my credit card without my consent or notification. I have not had a computer at home for over two years, nor do I use Classmates' service. I will be retiring in a week and do not want to pay $39.00 to a service that I do not use. I'll be on a fixed income so I cannot afford unnecessary charges.

I signed up for a One Time One Month gold membership just to try this service out. Now, my bank account is being charged every month without my permission. Calling the phone number that appears on my bank statement only leads to a recording that hangs up on you. Trying to use the online customer help does nothing. You fill out the information just to find that the send button is inoperable. There are no customer support phone numbers that I can find. I will attempt to cancel them through my bank.

I was charged $39.00 for a membership renewal with Classmates.com. When I tried to cancel, they would not refund my money. I did not receive any notice from Classmates.com that my membership was due nor was I informed that my credit card was being renewed. The 800 number associated with the billing to my credit card is an automated number and it is not possible to talk directly to any one. I have, through a number of emails informed Classmates.com that I did not want to continue my membership. They only respond with canned statements. I have ask for a telephone number for someone to talk to about this but have not been able to get a telephone number. I am out $39.00.

I was charged $39.00 for a renewal I did not order. I am unable to find someone online to correct it. I want to cancel.

I cannot cancel subscription to Classmates.com.

My account was charged $39 that I did not authorize them to do. I signed up for one year with no automatic renewal. I would never allow them to keep my info on file for them to charge my card whenever they felt like it. This is a scam and they need to be stopped.

They keep auto renewing my subscription after I have cancelled.

I signed up with Classmates.com for a three month trial period. I canceled and was told I had signed up for their Gold Membership, which I did not. And after having canceled several times, they are still withdrawing from my account. I e-mailed them several times to complain and said I have been trying to cancel this for more than a year. They told me they would cancel my membership months ago and they continue to steal money from my account! This is so unprofessional and I don't understand why this is not illegal.

I keep trying to cancel a subscription I did not even sign up for and cannot get them to do it. They keep billing my credit card for it every year.

I am not a member of Classmates and I, therefore, should not be charged on my credit card. I wish to have the amount that was charged ($39.00) credited back to me. I did not authorize this charge; therefore, I should not be charged for it. I called the phone number on my bill, but I only get a recording. I need some answer from a real person. I would appreciate your assistance promptly.

This automatically renewed my membership. When I called to ask why, they told me I had agreed to when I signed up. I should have read the fine print. They will not refund my money. I was on this site as a free member and got nothing signed up for 3 months looking for old classmates. I could not send a message like it states you could. They send me messages from people that were at the school while I was still in training pants. It’s a lie of a website that’s trying to hold on because of competition and it’s unlawful to do what they did. And when you call to talk to someone, it gives you information and then hangs up in your face.

I have tried numerous times to cancel my account and they still have not. I do not want people reaching me through this account. I want it canceled.

My brother lost his job and was feeling down. He did not have a credit card or bank card. Like a fool, I allowed him to use mine and signed up for a 30-day only of this asinine service. I, myself, watched my brother cancel this service at least 3 times. Classmates.com just doesn't get it. They are still deducting money out of my bank account. Then they say, "we can't talk to you as you are not the person on the account". But I am the person on the account as it is my bank account, they don't care! Then you go online and try to cancel, but the account won't come up. I have made 5 long distance phone calls to them. They tell me that they don't have an 800 number. I am sure that they don't because they didn't want to pay for all the millions of unhappy people calling them to complain. They have very unfair business practices and no morals whatsoever.

In spite of repeated written requests, and numerous attempts to change my account settings, I continue to receive emails from this site. I have "unsubscribed" many times, written messages via the customer support form, and responded directly to the emails. Nothing seems to work to either stop receiving the weekly emails or cancel my account completely. I have received no contact from an actual human at any point, whether via phone call or email. I am getting spammed by this website weekly at a minimum. Their required "unsubscribe" option is not valid.

I joined classmates.com and thought I cancelled my membership, when I left my former job and no longer had access to my email address, which is the one I used to set up the account. Then I got billed for gold membership. I got a phone number from the bank and called to complain. I was told "Sorry, you authorized automatic renewal when you didn't respond to the email."

I signed up for a 3-month span and they put me in automatic payment. I got online and asked to cancel membership. They provided me with instructions on how to cancel that don't match the screens that they said they would show up. It is impossible to cancel. I am going to my bank and demanding they not allow the automatic payment anymore. This is criminal and I hope that the company sinks. They continue take money from my account monthly and I am helpless.

I signed up for Classmates over a year ago. I cancelled my subscriptions (or should I say tried to cancel my subscription) after the one year was up. I discovered several months ago, my Chase account was being charged $15 a quarter to continue my subscription. I tried to contact Classmates. I wasn't able to get information about my missing password. I wasn't able to find a phone number. I was being "technically" challenged to the point where I believe there is some type of scam going on that makes it very difficult to opt out of this program. I contacted Chase to have them stop payments. They looked into it, but were not able to help. They said I needed to contact the provider directly. I once again received a charge on my account today. I once again wasted time trying to find out how to get into the system and cancel my account.

When signing up for Classmates gold membership, they sign you up for the extras that involve money being taken out of your account by other companies. The other companies started taking $20 out of my account every two weeks. I contacted the companies and canceled the memberships. I also contacted Classmates and cancelled my membership with them and was told everything was taken care of. Then for month later when using my card (that is tied to a saving account used for paying bills online so only that amount of money is ever in it) to pay a bill, I find out that I don't have enough funds in my account to pay this bill when I knew I should have the money.

We changed our email address last summer. I’ve tried to get the new address through the old email to stop my credit card because I have paid them for 2 years and had no one found I have ask for. They are still taking out of our credit card account.

I signed up for a membership and now my credit card was charged from another company, Family Safety Report. I didn't receive any literature concerning Family Safety Report. Classmates.com is giving out my credit card number. I removed my credit card info from the Classmates website under my account. I have never had one company give another company my credit card number and I have never had a company charge me before without authorization as Family Safety Report did. They are obviously working together on a scam. If I didn't read my credit card statement carefully, I might not have even noticed.

Classmates.com, aka Memory Lane, has been automatically renewing my membership which they told me I had agreed to when I signed up and it was in the fine print. They will not refund my money and I do not plan on using the site. In fact, I think I was on the site two times in total throughout the year of membership I signed up for.

When I honored my late father Martin, in Erasmus Hall High School, they turned around to put my father in the Classmates.com. However, he passed away in 4/12/97. Even when he died, they were imposing on my father to give donations to this organization to be receiving the Gold Star. They did not pay attention to me nor did they apologize. The way they act is very disrespectful. They don't even want to believe me that my father passed away. I do not appreciate what they did to me. Classmates.com, spread my father's information to all the schools. Please stop it! Even the girls from Lake Worth wants to flirt with my father. It's very embarrassing! Please tell Classmates.com to remove my father from their list. Thank you!

This company keeps billing my credit card $59.00 every June since 2006. I only had it for a year and cancelled. I even had my credit card # changed once since then. The service rep. at the card co. keeps suggesting I change the number. I will not! Interest charges, you should see the companies that think they can rip me off!

I signed up for classmates.com for a free trail and got charged for it for $.95. Then all of a sudden, they are charging me $15.00 more and took it out of my checking account. They never asked me if I wanted to keep using it. I would like my money back. It almost wiped me out of money.

Regrettably, I signed up for Classmates' Gold membership last year and discovered that they continue to charge your credit card annually without ever notifying you personally. They can do this because of the "fine print" when you first signed up. However, I have long since forgotten my log-in ID and password, and have sent them over a dozen requests for new log-in information and have never been responded to. They do not ever answer their phone for customer service. I was on hold for over 20 minutes before hanging up. I called repeatedly.

I’m trying to cancel Classmates.com membership. I can not locate a phone number. The website keeps coming up as not available.

I signed up for a three-month membership with classmates.com to locate classmates for a high school reunion. They took the liberty of signing up for the "auto-renew" option and have been charging me $15 a month for seven months after my membership expired. I know that I should have been more careful in reviewing my credit card bills, but I was not and don't want other people to get caught in this trap.

I want my information out of this website. I have been trying to e-mail them, but I get no response. It won't let me log in to remove my information. I need Classmates.com to have better customer service and/or have this site check out for their poor service. I want out! To add, I am being harassed by strangers who claim to know me, and my email address is full of their crazy e-mails. It's costing me time, and it's annoying.

I have tried everything possible to block their emails to me. There is no way to get through to them to tell them to stop harassing me. I want them to stop this. Now! It's damaging my home computer that I must use for business purposes, and it's taking my time trying to stop them. I am fed up with them.

Just like many others, they automatically charged my credit card for renewal fees without my knowledge or authorization. They refuse to refund my $39.

I registered incorrectly and not allowed to change it. I want out of this entire mess. I will make certain, to tell one and all about your not user friendly system!

They removed $59 from my bank account. This charge was not authorized and when I asked them to put the money back they told me "no refunds", we have an A+ rating with the BBB and I could not take action to get my money replenished. I am presently unemployed and can barely pay my bills.

I can't get them to stop billing my debit card. I don't want their service anymore. You can't unsubscribe or get your name off their list. They take no action. They used to notify you to renew back in 2002. Now, they just con you into signing up again, because "somebody you know signed your guestbook." What a sham. They refuse to acknowledge your complaints and try to intimidate you.

They keep charging my credit card $15.00 every month for a service that I have been trying to cancel forever. You will have to replace your card to stop them from charging and place a dispute with the cc company.

Having been a member for 2-3 years, I tried multiple times to cancel my membership. There is no apparent phone number to contact on their website. When you e-mail them, the e-mails get lost in cyberspace because the only way to reach them is through their website and you can't retrieve them. They continue to bill my credit card, so now I will be disputing the charges for the umpteenth time. Do not deal with this company. They have poor customer service and lack of response to customer complaints.

I subscribed in 2003 for one year and then cancelled and never had a charge until recently in 2009. Since times are tough and I'm on a strict budget, that $15 charged sent my bank account into overdraft; therefore, I have to pay an additional $30. I've tried on a number of times with the phone and haven't reached anyone yet since they claim they have a high volume of calls and always refer to the web site, which you'll notice has no address on how to reach customer service.

I am constantly being charged by them for a subscription that I asked for a year ago. It is impossible to contact anybody there to get them to cancel it. About $200 plus future losses if I can't get them to stop.

I subscribed for a three month trial for fifteen dollars months ago on my Target charge card. I received another bill for fifteen dollars June 13, 2009 which I did not give permission for them to charge on my account. I tried everything to get in touch with them and I have no luck. I did have a password but I forgot it because it's been awhile since I have used it. I will appreciate your help.

Company is attempting to auto-renew my account without proper authorization/communication (i.e. email auto-renewal form). My credit card has been charged $59 automatic renewal fee and their website does not allow direct phone contact to dispute, only generic email!

Like many others. I tried the Gold Service not realizing that their T&C state that there is an automatic renewal. I caught the renewal on my credit card statement five days after it happened, emailed them and was told how to cancel online so I would not be charged again next year. Not advising customers of impending charges or even providing notice that they have charged a credit card may be legal, but it is still shady business practices. What surprises me is that they have an A+ rating with the Better Business Bureau. I encourage everyone to file a complaint online with the BBB. It may prompt some action or at least a reduction in their rating.

They have tried to renew a membership that I never requested that they renew and they have done so using incorrect credit card information. I have noticed that I am not the only one to have this unfortunate experience and I now believe that this organization may not even be based in the USA. Beware of Classmates.com, they give lots of promises, but no delivery, and put more and more charges that you did not authorize.

I signed up for Classmates in January 2007 and was enticed to up my free membership to a Gold membership with promises of contacts with all my former class members. After checking for several months, I realized very few of my classmates were on the website. There was only one legitimate person who contacted me but all other supposed contacts were people I had never heard of. They were definitely not my classmates and were probably fictitious. We had a small class of 207 so I know every name from our class. Only one was online.

Classmates charged $16.00 to my credit card account without my authorization. It was charged to my credit card.

I just filed this complaint with BBB. I signed up for a free Gold membership trial with Classmates.com in June of 2007. I ended up trying the service for a year. Under my profile, I did not allow them to renew my membership. In 2008, my membership was renewed anyway. I called them to correct the problem and was told that my profile did not reflect me changing the non-renewing option. Meaning, I had been charged for another year of Gold membership.

I just filed this complain with BBB. I signed up for a free Gold membership trial with Classmates.com in June of 2007. I ended up trying the service for a year. Under my profile, I did not allow them to renew my membership. In 2008, my membership was renewed anyways. I called them to correct the problem and was told that my profile did not reflect me changing the non-renewing option. Meaning, I had been charged for another year of Gold membership. Because one year had past and in my mind, I could have made a mistake, I did not complain much. However, I requested that they exclude me from the automatic renewal from their side so that there aren't any misunderstandings on my end in the future. I verified that my membership was not set up for automatic renewal.

I signed up for Classmates.com thinking that when I received an email from them that someone was looking for me. I went to school in Oklahoma and now live in Wisconsin so I thought okay, it's been almost 20 years, maybe someone is looking for me. No, it was all crap and lies by Classmates.com. Then I noticed that I was getting billed 15 dollars every 3 months. I unsubscribed thinking that took care of it, but no. I just looked at my statement and there it was again. So I went back on to the website and canceled everything that had a cancel button on it. I found the number to Classmates.com and talked to some girl and I told her that when I unsubscribed, I thought it would take care of all of that but it didn't.

I signed up for Classmate.com, gave them my credit card information, and they eventually billed my card for charges I did not approve. Because of what happened, I lost money that was to feed my family for the week. Now, I will not see it for maybe more than a month.

Money was taken out of my account ($59.00) for what, I don't know. I haven't been on Classmate.com since last year. This has happened to me in the past. I need my money back in my account. Thank you.

I noticed a charge on my May credit card statement. I called the number and asked how this happened. The nasty woman on the other end stated that is was an automatic renewal for Classmates.com. I asked when I did this and she said since May of 2007. I did sign on for this but I have not used this service. I asked for a refund and the woman said that there are no refunds and there was nothing that she could do. These practices should be illegal and not allowed to happen. They get millions of dollars a year in monies that are not authorized. Since this has happened I have canceled my credit card. This is the only way that I believe that they cannot get any more money. Someone has to stop these unfair business practices.

I haven't been with Classmates for over a year now. I signed up for the free trial and then extended it for one month. I paid $15.00 for that because they made it sound like someone was trying to contact me. I could see who that someone was by paying for another month of membership. I did this and only received that someone had checked on my name and there was no message. What a lie!

I signed up for a free membership and then the gold membership on an annual basis. I did not authorize automatic renewal. I have not used this website for over a year. But on 5-19-09, they billed $39.00 to the credit card that I had used to pay for the original gold membership. I called both phone numbers on my bill, but was put on hold and I was told to contact them online. After seeing all the complaints against them on this website, I disputed the charge with my card company which will take up to two months to resolve.

About a year ago, I signed up for the 3 month trial offer on classmates.com. I never authorized them to take anything other than the 3 month $15.00 payment out of my account. They have been taking $15.00 out of my account for a year now and when I finally got through to them, they couldn't even find my account. I gave them my email address and it wasn't found. I contacted my bank and am claiming back all the charges they gave me. I never authorized anything other than $15 to come out of my account. I was reading on the web that I am not the first person this happened to. How is this legal? Something or someone should be looking into this scam.

I have not used the service or renewed and they keep charging my account $15.00 even though the card's expiration has changed. I want them to stop. Money is tight and I can't have someone stealing money out of my account. I need all that I have and I am on a tight budget.

I have been fighting these crooks for nearly 2 years now. They have taken so much money from me, and I can't get them to stop or my credit card company to stop taking it out. I have contacted Classmates at least 3 times on the phone and tried to e-mail them, but it wont stop. I have told my credit card company that I have never authorized them to take my money, but it still continues.

I received a statement from my Bank of America credit card... a card that had long ago been closed... with a $39.00 charge from Classmates.com. I have never, ever signed up with them. Yet, when I called the "Disputes" department at BofA, they told me that this charge could not be disputed through them and that I must call Classmates.com and settle the dispute with them.

They have charged my credit card on Mar. 17, 2009 twice in the amount of $39. I signed up because it was supposed to only be $15. Instead, they charged me $78.

Upon receiving my credit card bill on 4/18/09, there was a charge of $39.00 from Classmates.com on 4/8/09. This was an unauthorized charge. My setting was on auto-renew, in which I believe they should have contacted me before renewing this account. The expiration date that Classmates.com had on file already expired. They never contacted me for a new expiration date, but lo and behold, they have one on file. I have tried without success to contact Classmates.com with no phone number and their customer support team seems to no longer exist. My credit card company is working on the issue. By the way, AmEx has no contact info on Classmates.com either. I feel that Classmates.com is a big scam company making money on others.

I cannot seem to get rid of my automatic renewal. The Classmates.com website seems to make it highly difficult to cancel. I don't remember my log in or password and there is no way to get it if you don't have that. This is a rip off designed to keep getting $15 a month from us.

I became a Classmates.com member in 2007 in order to find out details of my upcoming class reunion. I had a lot going on in my life in 2008, so if they renewed me, I didn't catch it. However, I did catch it this year when a $39.95 charge hit my Mastercard. I immediately contacted Classmates.com via email and also filed a dispute with my credit card company. I recommend that anyone dealing with this issue with Classmates.com or any merchant that fraudulently charges your card, dispute the charge with your credit card company. My understanding is merchants get hit with penalty fees for these charge reversals.

I too have been a victim of Classmates.com. They charged my credit card for $39 even after I expressly told them to cancel the membership within minutes of signing up for a one month membership. This company is nothing but a sham and scams people out of money. I may have to change my account just so I don't get charged any more of their fees.

I don't know how they charged my account 59 dollars on my credit card. Please stop this .

I have discovered an unauthorized charge of $39 on my bank account from Classmates.com. Apparently, my account was set to auto-renew, totally without my authorization. I have since removed my credit card information from my account and turned the auto renewal off. I have read numerous complaints pertaining to this same problem. I have to admit to becoming physically ill at reading four years' worth of complaints about this one website's service. I hope that this will be taken care of soon. And I'll repeat what some of those before me have said; it's illegal what Classmates.com has done.

I cannot get them to stop the auto renewals, even after 4 requests to stop.

I noticed a $59 charge on my checking account which posted on 4/11/09. You cannot cancel online and they are not open in the evening hours. I called Classmates.com on 4/16/09 and was told by Sabrina that I should have read the agreement when I signed up, that it would be automatically renewing. I explained that I do not use the site at all and why an email reminder was sent of the pending renewal. She said that they don't send out reminders, that it is up to the member to cancel. I said since it's prepaid for the next year, I should receive a refund for cancellation. She stated they don't issue refunds. I said that it must be illegal because no other business has a no refund cancellation policy. I had all my information removed from the site, or so I requested it to be. $59 is a big chunk of weekly grocery money to have taken out of your account unexpectedly. They are very smug and secure in their policy and that it is very legal, according to Sabrina. They need to be stopped.

That pesky auto-renewal! I noticed the charge on my statement, posted 4/10. I sent an email to Classmates, receiving the usual, "Our policy is no refunds," and "Gosh, when you enrolled, you agreed to automatic renewal," spiel. Umm ... no. In CT, we have regulations related to unfair trade practices, and one requirement is that any seller must refund cash or credit within 7 days of purchase upon request. An additional concern was that the credit card they used had expired since I had enrolled - and their customer service email explained that they utilize a service to update expiration dates and credit card numbers to avoid interruption of service?

There is no way to unsubscribe. The links send you in a circle and you end up with "Ooops this page not available" when you try to unsubscribe. By the way, I never meant to subscribe but signed up for the free trial which automatically subscribed me at the end of the free period, but that's my fault. Now, I just want to unsubscribe and am sent on a wild goose chase when I try.

Apparently, Classmates.com gave my credit card info to a company, TLG Great Fun. I never signed up for this and the charges were unauthorized by me. I discovered I had been charged $12.99 a month for 9 months. TLG said they will credit me, but I think the problem was Classmates giving my private information to another source. I have not been a Classmates.com member for well over a year. I did find hundreds of complaints about TLG and unauthorized charges on several websites. This should be illegal!

I never signed up for their Gold Membership. After I saw it on my credit card, I tried calling them. Their number is discontinued. There is no follow-up number. I tried to cancel through the website; it wouldn't let me hit send. How do I get them to stop billing me?

Unauthorized charge on credit card every 3 months. I can't get them to stop! Please help me. This is very stressful. I do not want to pay for a service I didn't ask for or want.

They continue to charge me $15.00 every month, but I am denied access to their site and cannot cancel. They send my password renewals to a defunct email address so I can't log in. There is no way to contact them. No contact button on their site or customer service email listed. I am spending almost $200/year on something that I can't use!

Classmates.com finally wrote me back and said essentially, that I am not getting my money back and that I agreed to the $15 every three months. My option now is to cancel my credit card. They lie, so please help me by getting the word out not to sign up for Classmates.com.

I discovered an unauthorized charge to my Visa/debit card ($39 charge). Playing hell trying to get it resolved.

I joined Classmates.com two years ago and had them charge my credit card automatically for the membership of $15 for the year membership. When I moved and changed my address and email address, I have not been able to get on to Classmates.com page at all. I can't find a phone number for them and cannot contact them. They are now charging my credit card every other month $15. I don't know how to get those charges to stop or how to contact Classmates.com. Any information you can forward to me on how to contact them or how to get the charges to stop would be very helpful.

This is a fraudulent site. This free service doesn't deliver anything unless you pay. I found their customer service site in a PC Magazine article. Every time I tried to access the site highlighted in the magazine, I lost my internet connection. If I typed it in myself, I'd get far enough to be told that my query couldn't be sent because the email address I gave was incorrect (lie). This happened several times. You can get in but you can't get out, it seems.

I had set my auto renewal to manual 2 years ago. I checked it about 6 months ago and it was still manual. At the end of March of ‘09, I was charged $59.00 for Golden Premium membership renewal for 2 years. I had not received an email telling me the time was near for renewal, or an email telling me the amount was about to be taken off my credit card.

I think I signed up for classmates.com for three months. I never thought any more about it until my charge card had $15.00 charged to it. I gave no permission for them to do so. I don’t understand how companies get away with this. Now I have attempted to contact them and they say I have no account with them. I want my $15.00 back and no more charged to my acct. I want to do this without having to cancel my Discover card.

I joined several years ago and did not renew. Over the years, they sent me additions from my high school, none of whom I recognized until a week ago. I rejoined Classmates for 3 months to get in contact with fellow graduate. They upped the 3 months registration to 3 years and then said to get full info would have to upgrade to Gold. I went along with this dishonesty and then they would not transmit an email I wrote on their form for it contained info on contacting me, which is why I joined. They have a coin man's scam in not allowing contact between individuals on the pretext they are insuring safety. They intrigue you with a name that in this case I knew well, but then don't allow any contact. They claim they send their own email to the individual classmates but I have received nothing and expect my fellow classmate received nothing. Their actions are despicable, offering the possibility of re-meeting a classmate I have lost contact with but then, tantalizingly, preventing any contact, no address, phone number or email.

I paid $19.95 for a gold membership for 90 days. The second time I tried to log in (a day later), it said I was not a gold member and denied access! Instead of three months, I only had less than an hour of access! (I would like my money refunded!) I have since changed debit card numbers to prevent further access to my account. The help links at Classmates.com were not functional.

I was on Classmates.com and a friend forwarded me something from Ohio last January and, ever since, I have not been able to get into my account. I have requested since January for them to send me my password and I got no response. I can't even get in to join again. They say I have an account. Well, I'd like to use it! I paid for it!

I joined Classmates.com, gold membership, for $15. I was charged an additional $19.95 for something called Privacy Matters 123 and another $19.95 for something called PMIdentity.com. I never knowingly agreed to these extra charges. I don't ever know what they are for. This is fraud. I want my money back!

They charged me an automatic renewal (approximately $40.00), and there seems to be no way to contact them via email or phone. I do not recall signing up for this and want it to stop. I would like to join the class action lawsuit.