RushCard Reviews

I been with the company for yrs and I love their services. I love Rush very much.

Happy I get paid sooner and saving money on check cashing fees.

It would be nice if funds were available earlier in the day. Other than that I am pleased. Also I was referred by Mercedes ** in North Charleston, SC.

When I call in with an issue, customer service always handles it very quickly for me.

My daughter has a RushCard, so she also chose it for me because we send each other money. I am happy with their service. However, when I try to go online so I can check my stuff, it won't let me do it. It wants me to put in my information, which they should already have, since I brought it up from my email, but they don’t receive it.

RushCard has one of the best customer service.

I needed help to get into my account because I had forgotten my password. I needed to get into it to refer a friend for a RushCard. I love my card and told a friend how much I love it and highly recommend it. He wanted to sign up and I wanted to make sure he did it through "Refer A Friend" so both of us could benefit from the $20 that we both will receive. The representative was very nice, friendly, and helpful. I have always received wonderful service anytime that I have contacted the people at Rush!

Good experience with the company.

I would like to say that I am very pleased with the service of my RushCard.

My RushCard is easy to use. I can reload and unload. I love how it looks too. So thanks for sending my card, and of course I will be happy to recommend this card to anyone.

I enjoy my RushCard.

Since I've been a part of the RushCard banking system I have been very satisfied and I have even recommended others, who at this time I can't name them all. It's been some time, nevertheless I appreciate the customer service that they provide. Again thank you!

My banking needs are almost totally met with RushCard. The biggest plus, I get my deposit 5 days in advance. I love it!

My son has the RushCard and I decided to get one, something other than my Chase card. This was an excellent choice. I wanted one for my other son, but I think he's too young.

My girlfriend has RushCard and recommended it to me. I've had it for over a year. The card makes a lot of things easier for me. Instead of having to cash a check, I can do direct deposit. It's better to have a card than always having cash on you and it helps out a lot as well when it comes to paying bills online. There were a couple of times that I locked myself out of my account online and I called to have them reset it for me. They came through every time with no problem. So I'm proud and happy with the service that I get from RushCard and I do recommend it to a lot of my friends.

I have always received excellent customer service with RushCard, member since 2007.

My customer rep was accurate and polite, answered all my questions and was right on point w/ what I needed.

RushCard had excellent customer service. The hold time was very minimal and the representative was very knowledgeable. I recommend RushCard to anyone who asks.

I've been using RushCard for about 5 years. I've been very satisfied with the service. Whenever I call customer service their attitudes are wonderful. I use my card everywhere and thankfully I haven't had any problems. I would recommend RushCard to anyone who does a lot of online shopping or even someone who's just trying to save money.

Woman was nice and she answered my question. I asked the question in a confusing way yet she knew what I was trying to say. I love how some people enjoy their job so much they aim to please every call.

I love my card but it look like I am been change a dollar for each time I use my card and I do not like that.

I've used a number of prepaid debit cards and this one has got to be, by far, the best I've used. Highly recommend!!

Hello. I have been with this company for years and couldn't imagine leaving. However the 2 day early direct deposit I think having. It posted in the early morning time I think. Would be better.

I'm very satisfied with my RushCard services!

I called because I was referred and we both was to get a bonus and it wasn't posted so I had to call to get it applied. As much as I've seen that advertised it should of just posted without call.

Love the customer service and my funds are available early which is awesome. Love RushCard.

I would tell anybody to join RushCard!!! They are the best!!!

Having the usage of my RushCards has been very convenient especially when sending and receiving funds to my family!

Happy because this RushCard Service is sweet.

I enjoy my Rushcard. I need a new one but I'm happy to have one.

I've had RushCard for about eight years now and I like it. I use it for my job and when I want to deposit my check. I also set up a few of my bills to automatically come out off it and it was easy to do. If I had questions, I just call and they answer but they've made me verify a lot of information first which is good for me as well. All in all, it's great.

I have been an avid user of prepaid Visa debit card services. RushCard by far is the worst! None of their customer service team is in America. I had an unauthorized transaction on my account. When they called the phone number on the transaction, there is a weird noise and even the website link they provided was fake. RushCard still told me that I would have to wait 30-90 days to receive my money back because the dispute team has to investigate and blah blah blah. I am PISSED. It's been 40 days and I haven't heard any update. I feel like this is so unfair. This is my first dispute so I don't understand why this company doesn't have a proper way to deal with disputes to make the customer feel like the company feels some kind of remorse for you.

I love the fact that when my direct deposit hits my RushCard account that I am able to withdraw up to 2 days prior of my regular release date for my paycheck. That is a big plus in my book because not everyone is able to take care all bills on Fridays. When you get off work you find yourself scrambling trying to get things done but when you can receive it earlier you have more time to pay things. I really like that.

I have been a Rushcard member since 2005. I have always LOVED being a Rushcard member and using my Rushcard. I have never had problems with anyone accepting it for purchases and I get my Direct Deposit two days early as advertised! They allow me to have 3 different cards and I use them to pay particular bills and for an emergency fund. It is a GREAT Company and they will bend over backwards to make sure every customer gets WONDERFUL customer Service!

The customer service rep that I spoke with was very helpful and solved all of my concerns.

RushCard has the worst customer service. I call because my paycheck wasn't deposited onto my card and I never got to speak to anyone. I was on hold for over 17 minutes. My wife called and she was on hold for more than 10 minutes. No one answered.

I wanna say that since I've gotten my Rushcard, I'll never give it up. It's been the best debit card I've ever had. And because of your wonderful benefits you offer, I've referred several of my best friends and acquaintances to you. Here's a couple of them, Alexander **, Reylene **, Sheena **, Yvonne **, etc. Thank you so much for all the benefits and services you offer. I do not want to lose your services and benefits.

I think it's a great debit card. It help me manage and save my money.

No card to replace stolen card. I don't have a card and I'm not able to access my online account. Thanks for your time.

I have been a RushCard holder for some years now and have never been disappointed in the use and access of the card. It has never been rejected at any establishment and is very safe to use. The Customer Representatives are knowledgeable & pleasant, albeit sometimes you have to get past the accent barrier, you do get what you need accomplished. I introduced a couple of people to the RushCard and they were equally satisfied.

Anytime I call the reps always try to answer all my questions. They are very polite and never rude. All of this goes a long way to me.

I have been with RushCard for awhile now and I love my card. I use it for paying my bills, shopping, gas for my car, and other stuff as well.

For the company to be one of the best when it comes to flexibility and satisfaction with updates and friendly customer service, the email team is sub par. The generic responses and time frame of response is horrible. Fix that and we are golden.

I've been a RushCard holder for three years so I don't have to be walking around with cash on me. I could just get it off my card. I was able to pay my bills and make online purchase through the card and it's not difficult. It's good and I would recommend it.

My RushCard is everything I hoped for and more!! I get my direct deposits on time and I'm able to use it everywhere I need to!! Thank you for making life easier!!

I'm able to transfer money between my 2 cards and I can put money and save it. That's why I love it.

I absolutely love RushCard!

Adheres misleading the disabled and low income clients, the out of country customer service, their barbaric service/lack of understanding English/their limited ability to performance any customer service, their nonperformance service allow the Rush Enterprise to lose millions of dollars in revenue and clients unnecessarily. Feedback! I'm making arrangement to transfer both of my direct deposit to another company. My account is $40.00 negative on a mistake RushCard made. Their response or tactics is to put customer on hold for at least 1:38 minutes or dropping the customer call, transfer you to a queue, meaning starting back in line to start over again. Feel free to call me for more detail. I only speak and understand English! Example customer with a disable income purchase a loaf of bread price is 89 cents. Rush charge and removed $1.89. Fees for use the RushCard was fee of a 1.00. Over a 100% in interests.

I have not received my direct deposit today! Where is my money!

The customer service is not 100%. Also the phone connections are not strong and the phone will suddenly hang up!! Other than that, everything is ok.

On July 9, 2015 I dropped my card. As soon as I noticed it missing I called RUSH CARD. I was on hold for about 12 minutes to report it lost, the whole time I am getting text messages from Rush Card as the people are spending my money... Filed a dispute which was denied because after on 12 hours RUSH CARD said I in fact had the card on my person, when asked how these findings were I could not get a direct answer... Will be looking in to taking further legal actions... DO NOT USE THIS COMPANY.

My friend said RushCard was good, so I picked it. Paying bills and buying things online with RushCard has been convenient. It just makes my life easier. I recommend it.

I give RushCard a 10+10 rating. I have been with RushCard for over 1 1/2 years and I love this card. They always post my account on time. I use it for everything from shopping to bill payments. It is so easy to load my card and it is accepted everywhere I do business. I'm proud to carry RushCard in my purse. Thank You RushCard.

Keep up the good work.

I am very dissatisfied since you all make changes to your company. First time I didn't get my money. My job had to cut me a check 4 wks ago. 2 wks ago my money went on card the Wednesday like I am accustom to but this week I still don't have my money on my card. I am starting to let go of my RushCard. I been a customer for yrs. And I am not happy as of 4 wks ago.

I just love using my RushCard - really convenient and easy to load.

Better tracking of calls on the customer's accounts would be great.

I have been with RushCard for 15 years. Almost as soon as it came out. I was also fortunate enough to meet the legendary Russell Simmons. I always have my payroll check direct deposited and use it to pay all my bills as well as shopping.

I really like my RushCard. I believe it's the best decision I ever made. The service that come with card is great. I have recommended Rush to several people. Keep up the great service.

RushCard - Thank you for giving outwards a wonderful platform for many to experience to the maximum extent possible so I'm highly recommending this card for all of my close friends & family members and it's a fantastic wave. Thanks.

RushCard has delivered nothing but the best of services to me. Thank you so very much for making experience with RushCard a great one.

It was great except for the card issue. I could not use my new card at any atms.

I've been a RushCard customer for the past 5+ years and when they say your paycheck will be in your account within two days that's what they mean. But for the past two months it's been coming a day before payday or sometimes on payday. It's getting to the point I'm ready to move on and find another company. I don't want to leave but if it gets better and goes back to the way it was I will leave a positive review.

I can't get thru to customer service. My check is normally loaded by now. I have bills due today and no one will answer the phone at Rush. It just keeps hanging up. My worst experience ever with Rush. Strongly considering finding another company to deal with my hard earned money.

RushCard help to pay bills and get the things I need.

I am a RushCard member. I had to change my identity because the system won't allow me to log in using my real identity. Every time I log into the RushCard system, my login and password is incorrect. After I change my password, perform a transaction, then the next day or two try to use the password again, that password comes up as incorrect. Then the system blocks me so I cannot get into it until a customer service person unblocks me. That is cumbersome because waiting for a CSR person to get on the phone is frustrating. The waits are long. There is no help desk department or anyone that customers can call when there are problems other than the customer service people who don't speak English well (to understand the issue) and don't know anything about a help desk. This is unacceptable for a large business that is dealing with people's money.

I love RushCard. Money comes earlier than everyone else's at my job and it's very easy to use including apps and internet.

I have been a Rush customer for over 3 years. Everything was fine until this new bank took over. No getting my direct deposit in two days. This is my last deposit with this card, I rather use my checking account from now on. If I were you I would not do business with them until they change the bank they are using.

RushCard is very easy and convenient. No hassles and extra fees. Love it! I always recommend RushCard to friends and family. Wish I could own some stock in this company.

I am a Civilian Employee who utilizes an military benefit from their Payroll system (DFAS) under Allotments, where you can set up deposits to bank accts, payment plans, mortgages as long as you have the routing number and account number. It really was catered for Military - active duty. So I set up an allotment through DFAS only to have the check returned because it did not have my spouse's name on it. At the same time we were both verified over the phone. The dfas allotment system does not ask for names and is made that way because it does not matter. Now I'm told I have to wait 5 work days till it arrives back to my payroll. I'm devastated and disappointed in RUSH for not assisting me better. The consequence is just as any other family who had bill deadlines, including insurance and now will be behind and my husband has travel expenses, those are the consequences!

I used to really love my RushCard until the change to direct deposit caused a delay in receiving my early deposit.

I love them!! I have been with them so long that I'm speechless. It's so many positive things that y'all do and I'm thankful for RushCard.

In the past 5 years, I can not recall having any problems with them.

Very well pleased with RushCard customer service.

I can truly say I enjoy being a RushCard customer. There are many reasons why I enjoy RushCard. Too many to list in fact. However, I will say obtaining a RushCard was a great decision and even though I have other cards I probably use this one the most and will continue to do so!!!

I like how RushCard notifies you of deposits and withdrawals, how you get your money a few days earlier, getting extra money back.

I really love my RushCard. I especially love the perk of having my direct deposit available two days early. Highly recommended.

The RushCard is really a nice thing to have, especially when a regular charge card is hard to get at times. It's a nice way of paying your bills as well. In the near future I'll consider direct deposit.

I've always had my money on time and NEVER had a problem. I use direct deposit and my paycheck and tax return goes directly to my card two days early. Thank you RushCard!

I have had nothing but good luck with my RushCard and would recommend it for anyone to use. It's easy to load, money is available immediately and the people are very courteous.

My service with RushCard has been amazing. Whenever I call with questions the reps are always kind and very helpful. My wait time to talk to a rep is very short. I always recommend RushCard to everyone I know. I also love the app and all the features. Keep up the great work!

Ever since I first started using this company they have never failed me. I have been a loyal customer for three years. I used to have to keep calling my bank and complaining about my direct deposit never having my money on time and having BILLS TO PAY. I get my check 2 days earlier and I know that my bills will be paid on time because RushCard do take care of their customers. Thank you, RushCard. I highly recommend that.

It's easy to use. I love it.

Very good service. I had all questions answered and hold time was less than 5 minutes!

This is the best debit card!! I have had this card since 2007 and I am so happy with this card!

My experience with RushCard has been a very good one -- no overdraft fees, no bank fees, and customer service is very professional. They answer your questions and solve your problem.

I have had the RushCard since 2000. I have not had any trouble with it. And am very satisfied with it. Thank You.

I love it because I can check my balance & keep up with my transactions.

I love my RushCard. I get my paycheck two days early and any other deposits. I got my 14 y/o a RushCard. I can send her money from my card to her card.

I love the ease of using this card. It's simple to load both with cash and direct deposit. My only complaint is when my balance gets below $10,00 my purchase is declined. I really don't understand that. If I have the money on my card why do I get declined?

I have my disability going on to my Rushcard and then I take it off of there to pay my rent. I like when they can answer questions for me and it doesn't matter what it is about. They are always so nice and polite. It's better than a bank. I'd recommend them.

Ok, so I have been with RushCard for many years and never had a problem until yesterday, July 28, 2015. I went to Wal-Mart here in town and made a purchase in the amount of $358.40 with a cashback amount of $100, bringing the total to $458.40. As my card ran through Wal-Mart's system there was a Host timeout, meaning that something happened on RushCard's end. Three times this happened so the cashier aborted and cancelled the transaction. After the transaction was cancelled, Rushcard proceeded to withdraw the sum of $458.40 off of my card. When I called to get the issue resolved, they told me that Wal-Mart needed to fax over some information to "release" my money back to me.

I have been a RushCard member since it was invented but over the years, I have had some technical issues with receiving my funds. It's been over 10 years and I feel RushCard should offer incentives/bonuses to their loyal consumers. Especially the people who have supported the movement from the start.

I love the convenience of my RushCard and appreciate the low fees. And... I get paid a day before my co-workers! I've been a RushCard user for years and have nothing bad to say about it! All of my customer care experiences have been great!

RushCard is very convenient and consistent. I don't like that I cannot receive my pay from my job through Quick Pay is my only complaint.

I have a hard time when it comes to rental a car. They will not take the RushCard. Can someone please look into that? Otherwise I love the RushCard. It is so helpful in all situations.

The RushCard has been very helpful in helping me better established how to handle my finances. I am a live life because I work everyday type which caused me to use the credit limit to all the credit cards I had in the past and I'm still a work in progress. Thanks to the RushCard I still enjoy some benefits within my budget.

Great service with the company.

I have had this card for about a year. I LOVE it. When I lost my card had a replacement in 3 days which really helped me. I wish they had credit cards too.

I am very pleased with my RushCard and glad I choose RushCard at this time.

Since I became a member of RushCard, I have had excellent experience, with Customer Service, direct deposit and etc. I am very happy and glad to have you on board.

I love my RushCard. They have very good service and I wouldn't choose any other card.

I no longer want or have a RushCard. I don't like fact I don't have access to my money if I lose my card until a new one comes. I prefer a bank account at a local bank so I still have access to my money even if I lose my debit card.

I have been with Rush right at 2 years now. I love they put my CASH in the bank 2 days early and THEY put it in early by 2 pm that I Love.

I love my RushCard to make purchases online or to pay bills over the phone. I love that it does direct deposit.

I enjoy using my card for convenience. No bank account required. Get my paycheck faster.

Sometimes your balance is different than what they say the next day.

Love getting paid early.

Love my RushCard. Nice card to have.

I'm really happy with the service that I received from RushCard. I love that I can get my paycheck two days earlier. It really helps me with getting my bills paid in a timely manner.

I've been a customer and cardholder for more than 5 years now, and I have enjoyed the upgrades and improvements that they've made over the years. Everyone in my family has a RushCard because I've recommended it. This is the easiest, most convenient way to send money. You don't have to leave home to send or receive money, you can do it from wherever you are and receive it within 15 minutes. I have two cards and transferring money from my primary card to my alternate card for savings is absolutely free. It makes me less vulnerable for credit card fraud simply because the only money on the cards I use for paying bills is the money I transfer onto that card all the while never using my other card for credit or debit transactions. I'd recommend this card without hesitation.

Been a long time customer of RushCard and had nothing but pleasant, professional customer service experiences when I call the customer service line. Have referred RushCard to family and friends.

It's a great card.

Really enjoy getting most direct deposit on time and early most times.

I think there should be more rewards for longtime customers for usage of the card. RushCard is amazing all in all!

Easy to use and transfer money!

Bank of America cash advance on 07-21-2015. This transaction had a host error and didn't go through so I got no money. The teller manager got verification that it was pending on my account so she called, spoke to a manager at Rush. Was told she must fax a letter to Rush with specific info and the charge would be removed from any status on my account. She did exactly that and as of today 07/28/2015, it is still pending. After several calls, faxes, attempted to release - no results (concerned client).

Never have any problems. Always attentive.

I have had my card since 2007 and I had no problems at all.

I had been having issues with my banks and wanted to try something different. I have had NO issues with my RushCard and I highly recommend their services.

I thought I would not like this card. Since I've had it, I love it and recommend this to all my friends. It's nice getting your paycheck two days earlier. Thank you RushCard for a wonderful experience.

I totally love RushCard. It has helped me with my credit score and pay my bills on time. I would so recommend RushCard to all my friends and family.

I love this card! I have NEVER had any problems with my money at all... customer service is great too!

I have been dealing with RushCard for a long time and never had a problem. I will always use this company as my debit card company.

Could you look into drawing out more than 500.00 a day? Makes it difficult to pay rent all at one time, or make the ability to transfer to other accounts if they don't have a RushCard.

I have no complaints... have been using RushCard for 4 yrs now...

I like the early deposits. I just do not like the echecks system.

I love getting paid earlier from both my jobs!

This is the 6th time I have been locked out of my on-line account and the 3rd time I have been declined when trying to load money to my card. The service has been good up until the last 2 months. I've been a customer for 3 yrs or so. Never any problem. I'm so disappointed. I love the easy load. Checking my account on-line. Customer service has always been quick and courteous if there was a problem. Now customer service hangs up. I waited 13 min on hold, someone picked up the phone and hung up on me twice. I'm sorry to say I need to find another service ASAP. This is unacceptable.

I have been a card holder since the first year RushCard started. I really enjoy receiving my pay two days early but I am very disappointed in the fact this card is not recognized by some retail stores as an automated payment for credit. It is very frustrated when your entire paycheck is deposited without any delays but can't be use to obtain credit or rent a rental car. I still use it just to get pay two days earlier but that's the only reason.

RushCard is awesome, I just think that you shouldn't have daily limits on your money, and I think that it should be more accurate on when your money will be available. Sometimes my money posts in the evening and sometimes not until 11:45 at night. I don't like when it posts that late, but other than that everything has been fine for the last 4 years.

I have used RushCard for about two years and have only had two issues in that two years and they was resolved fast.

It's a great and safe way to receive your funds up to 2 days earlier than your scheduled payday. It also gives me a peace of mind knowing I am protected from fraud and will be fully compensated in that event. #teamrushcard

I absolutely love my RUSHCARD!!! It's literally the best prepaid card I've ever had and it's so simple to set up everything at work with my direct deposit!!! It's convenient and I love the app!!!

July 1st 2015, I made a charge at Aldi's grocery store and was charged 3 times for the amount of $79.20. First Data who processes charges sent 2 reversal within seconds of the charges to make sure they were reversed back to my card. I contacted my RushCard customer service and advised them of what happened and that there were 2 reversals made right after the mistake took place. Was told no problem the funds were put into pending, all 3 charges of $79.20 and they would be considered as a refund and the money would leave pending and be returned to my acct in 3 to 5 business days. On July 10th when I went into my acct. online to see if the money had been put back in my acct. as I was told it would be, I found not only was the money not in my acct, it showed they paid it 3 times. Customer service agents I talked to that day all had a different story to tell me about the payments.

Keep up the good work. I love using the RushCard. You guys are always there when I need help and you guys always help me out all the time.

I love RushCard because it has the best interest increase and good customer service. I recommend everyone to bank with RushCard. It's fast, easy and convenient. There's no cardholder fees and the direct deposit works fast when you deposit checks from your employer straight into your RushCard account.

For more than ten years I have no problems and it's the best and private and fair money. I do recommend to anyone.

I love the RushCard, because it helps me save, pay my bills, transfer from 1 card to another, to others, use less of our money, etc. The no charge is great at Dunkin Donuts. The charging at the machine and RushCard taking out was too much, it was taking all our money.

Love this card! I get paid 2 days early and have never had a problem.

I have always had good service from day one and would recommend this service to anyone.

My experience with RushCard the past couple of years has been great. Having this account has taught me more on budgeting and not overspending, because you cannot spend what you do not have. RushCard customer service is wonderful and have always been helpful whenever I had questions. Fast, accurate and courteous service. Account and alerts are always up to date.

I haven't had a problem since I've gotten it. Deposit work check 2 days early, my money is always on time, and I love the $6 cleaning monthly fees. Makes me wanna use it everywhere!! Thanks RushCard, been loyal for 3 years now!!

I am very pleased with my RushCard. I am able to get my paycheck early and my income tax refund goes right to my card every year.

Get my pay early for years now since I joined... Timely customer service.

I can't get an online account. Don't know why but I wish I could.

This a very easy and convenient card. I am so glad I got it.

I filed a written dispute for 11 unauthorized transactions on my account and they were denied without any basis in law or fact. I am going to tame civil action within the next five days if this is not resolved soon. I hope to hear from you real soon. Thank you in advance for your kind and prompt attention to this urgent matter.

The best customer service ever!

I really do enjoy using you guys & being able to pay my bills online along with my direct deposit... Thanks!!! Wish I could get my pay earlier.