Green Dot Prepaid Cards Reviews

I wish the monthly fee was $5.99 and I don't have to wait a whole year for my cash back. I feel that cash back should be available anytime after 90 days especially with direct deposit. I love that I get my check early and the every day balance text. I have no other complaint.

I have been a Green Dot member for quite some time now and my experience has been exceptional over the course of the years. I have found that the company goes above and beyond to accommodate the consumers' needs and they always resolve any discrepancies in a timely manner. I would recommend Green Dot over any other competitor by far!

I have been happy with the service so far. But if you try to take a picture of a check for a deposit, forget it. They deny the check except a personal check which I don’t understand. It’s ok for a prepaid card. I just wish you could do more like other banks.

I would definitely recommend Green Dot to friends. In fact, I have. The convenience and acceptance of the card almost everywhere makes it a real workhorse. I don't have a bank account, so Green Dot is my "bank". And there's very little I cannot do with it...

I have nothing but great things to say about Green Dot. I have recommended your service to just about anyone who ask. I have basically been with Green Dot since they introduced themselves to the public. In the beginning there were problems but overtime they have gotten better including customer service. From protection from fraud to having my card stolen Green Dot fixed my problem and various other issues. Green Dot is better than any debit card on the market. I wish they had or allowed small business to receive a debit card because I would most certainly get one for my business. That way I can keep my regular bank card from being stolen.

Every time I call I haven't been able to talk to any agents to talk to. Just automated system. Like last month I had questions about how much money was on my card and I had questions about some charges on my card but couldn't talk to anyone to help me.

This is the best card I have ever had! I recommend it to everyone. I've never had a problem with it. Both my Aunts use it and they are very happy with it too. It's amazing! I use at least 5 times a day. I get paid at least 2 days before everyone else at my work. I have nothing to complain about.

I have called and wrote about raising the amount of $400 a day withdrawal and still it is the same. I guess my only option is to stop using Green Dot and use another if I can't get it changed. Besides that everything has been great.

This is a great card to have. I have enjoyed having easy access to the card and the money I have available. Customer is always friendly and knowledgeable if any issues or concerns should arise. I enjoy the convenience of not having to worry about overdraft fee and with the VIP membership, I also do not have to worry about ATM fees either.

Green Dot is a terrific place to do business with. I haven't had any problem with them. If money is taken out of my account, I get it back, so I can't explain. I really enjoy Green Dot. I have been a member for about 7 years. I really love this debit card, it's the best. The only one I have.

I love that you waive monthly fees if you deposit so much. But the fees to use outside network ATMs are ridiculous but I understand this is a business and you need to make money. Perhaps implement a system with a certain amount of monthly out of network ATM uses with no fees. And your dispute system is lacking. I have to fill out a form that basically shuts my card off. That doesn't help with reoccurring charges that I have no agrees to. I don't want to have to get a new card just to stop them, it's an inconvenience.

I don't think it's right that you all charge so much for a monthly fee. I think it's way too much. Charging your customers because we don't make enough purchases... y'all should really remove that fee. Otherwise than that I like the service you all provide.

I love it. It's easily use. Good customer service. I have been using this for a very long time now. Easy to reload at nearby stores like Rite Aid or CVS. Need to give out free prize for using the card.

I have had a wonderful experience with Green Dot. I would recommend it to anyone. I've only had one issue with my card and when I called to have it fixed. The customer service was helpful and had my issue fixed in a timely manner. I will keep using my services.

Green Dot was very quick to help stop action on my account I did not authorize. I had a new card, within days someone try to use my card for purchases. Green Dot stopped it, closed the account and issued me a new account and card. This was the second time I needed help and they went out of their way.

I love having this card. I only wish I could load more than $500 at a time on the card instead of having to pay two fees for any amount over that. I also wish the maximum amount on the card could be higher. Otherwise, I use this card everywhere I go. It helps to keep within my budgets.

Loaded $235 on my card. Paying $240 at store = $5fee to load card. However only $219 was available to pay a bill?? What happened to the missing $16?? I tried to register my card on the mobile app. It doesn't recognize the card with my pin or ss#. It's very aggravating to say the least!

I have been a Green Dot member for a lot of years. Customer support is awesome! They always resolve the problems right away. They are always very respectful. The card itself work great. I have yet to use the direct deposit feature. Thumbs up!

Love it! I've had my card for years and I've never had one complaint. It makes paying my bills super easy and it's easy to load funds and easy to receive money. More locations to load a card at would be great!

I have not had any issues so far and I have had a great experience with Green Dot. I will continue to support this company and the conveniency it brings to my life. I also appreciate the security the company brings. Any suspicious behavior and the company is right there to look into it. Thank you.

Decided to rent car for trip. Hertz put a hold of $550.00. Took 4 weeks to return after payment was made, was not told that it would be charged again for the amount that was actually charged. Felt like was being disrespected as the money was mine and not a credit card. Why 4 weeks to hold the money?

Green Dot is a great prepaid service. I love it, you get paid 2 days early. The only thing I don't like it take too long for a replacement card. But other than that it's great card you have. I've been with them for years.

Every time I try and use the mobile app it will not enter me to reset my password. It's been months. If not fixed, will switch to another company. Not very happy with Green Dot. Will go with American Express if not fixed ASAP. Hurts for me to do that.

I really like this card and the usage. The one thing I would like is not getting charged fees for using an ATM. Not a fan of not being easily able to go to any bank ATM for cash. I also thought that I got direct deposit I didn't have to pay a monthly fee.

My experience with Green Dot has been pretty well. I didn't expect it to be as good as it is so far. I did however have a bad experience where my information was compromised and money was used from my account. I was very upset because I had a hard time speaking with a live representative that knew about my account. Every time I would call the number on the card or off the web I would get a automated system and the call would hang up. In the end which didn't take very long at all about 10 business days my money was refunded as promised. I would like for the Green Dot app to more detail of transactions such as time of transaction and also have a search for transaction option.

I have never had an issue using my Green Dot card. Green Dot has made it so easy to load money and pay my bills. I'm grateful. I will continue to use Green Dot. I also recommend my friends to use it too instead of those other knock off cards. Thanks again for making it easy.

I enjoy the convenience of Green Dot. Thank you for easy reload at the Dollar Tree and easy app for Green Dot to use on my phone. The easy access to my money as well as security of my money is awesome. The 2.50 fees for a account review from an atm is on the high side when I need a balance print out or cash withdrawal when I load my card with cash and need cash. I don't like to be financially punished for access to my own money.

I really enjoy paying my bills with my Green Dot debit card. However, I forget that a monthly fee comes out and I seem to forget and I short a bill payment every now and then. My car payment I was short .04 of making my bi-weekly payment. It's aggravating but I need to keep closer watch. Other than that I really enjoy being in charge of my money instead of the banks.

I hate how it locks me out my account for 24 hours if I reset my app or phone. That just need to be fix. You also need to tell me how to use my cash back because when I go on there they tell me to look at direct deposit and that doesn't help me one bit. Can I use that money or do you take it out my account?

I have no complaints about Green Dot. It's extremely easy to use and convenient. I like not having to have a bank account and having to balance a checking account. I can check my balance as often as I want to know my balance. Easy peasy. I the convenience of e-chat customer service too.

Have no problems except some businesses will not accept the card since it is not bank owned. Otherwise, no problems. Have been happy with the service. Switched from a bank checking account to Green Dot and have had no compromises with my account as I did with the bank.

I really enjoy their online features where I am able to track my card purchases, see my balance and so much more. Also with Green Dot they really try to protect your money so I never really worry about my card getting hacked.

I do like the use of the Green Dot card...but the maintenance fee gets me all the time. I know it's a fee for using the card but that is the only downside to me of the card. I wish that it was lower to none for it's my own money going on the card and when I reload it I already have to spend an extra 5 dollars to load it so with the other fee it's around 12 dollars a month or more that I have to spend into it. Other than that I do love the card and the use of it. What I would love to see is perks for having the card and keeping it in good standings.

I love my card. It's easy to use, it gives correct info every time I call and check something. I'm able to use it anywhere I go, rather in store or on web. I would and go highly recommend Green Dot card!!! Thank you Green Dot!

I absolutely love my Green Dot card. It gives me the option of getting my direct deposit two days early. One thing I just wish there were more ways to earn extra money. Also I would like the option of the monthly fee being waived if you deposit a certain amount every month.

Green Dot Mastercard needs to lower their minimum loading fee (the amount the user puts on their card) from $20 to $5 for people who receives government benefits. Other than the balance on the card, Green Dot needs to get rid of the automated system and blow their competition out of the water for good. The reloading should be only $1 on top the loading fee for the government benefits user no matter where the user goes to load their card. The vip benefits fee needs to be lower from $4.95 a month to $2.49 a month with the exact same benefits for the government benefits vip user & the minimum purchase amount in order not to get charged. The monthly maintenance fee should be reduced from 30 to 15 for the government benefits user.

I recommend Green Dot! You guys are great. Haven't had a problem with my account at all. Keeps my money safe & my direct deposit always comes in time. I love that we have an application as well. I keep track of my balance and I can keep track of what I bought.

I think they need a cash advance program for account holders with direct deposit so if you don't have money they would advance you a amount till next payday. It would be a good thing for people who don't want a bank account so I'm satisfied with service.

Favorite thing about Green Dot card is that I get my direct deposit 2 days early. Never had a problem. Customer service is good. Customer service reps are always willing to help whenever they can. I will continue to use them all the time.

I was not able to rent a car at the airports or hotels. For the other hand everything was ok. I won't need It anymore. Was very useful but I cannot use it out of the country. I really recommend it to people with no bank accounts.

I have not experienced any mismanagement of my monthly direct deposits. Green Dot Bank is reliable and efficient at managing financial transactions. I would recommend Green Dot Bank to anyone who is establishing their professional career. The free direct deposits are perfect for receiving scheduled financial transactions or short notice money transactions.

I love Green Dot because if the funds are not allowed you don't let the transaction go through. And there is no overages charges. It is very convenient for me to add the funds to the card as needed. There are numerous places where you can add funds to your account. The only thing is the fee to add the funds some places require only a $500.00 limit for one transaction and then you have to add additional funds with another transaction fee.

Have used for several years. Just wish they reported to help credit score. Great customer service and security is top notch!!! I have over 40000 dollars a year deposited on my card from my employer with no problems at all for several years now. Would highly recommend.

I had an issues with a mobile deposit with a personal check that never cleared. When I went to the bank branch, I was informed that check was cleared on their end and was not in my account. Other than that I have been satisfied with my card, my account and service with Green Dot.

Gives me temp password but won't let me reset password. Can't get balance online or text alerts and can't go online. Won't let me access account. Can't get anyone on the phone to take my call. If someone from the Green Dot team can reach out to me I would gratefully appreciate it to the highest at **.

I just wish that there was a easier way to locate free ATMs... When you text ATM help it will text a location but needs to be more detailed information On the exact location. The consumer who is not familiar with the locations will have a hard time finding the location.

I absolutely love Green Dot! I get my check direct deposit with them as well as my tax refund and it always hits a day early! Been using this company for 3 years now and I've never had a problem. Great card company.

You guys are great. Other than after I lost my first card the problem I went through getting a second card was a big hassle, I have had nothing but good words to say about Green Dot and yes I would recommend it to all my friends.

I had trouble with my card and you all took of it well but you need to do it faster. It can keep going when it is taking money off the card. You can send out text when a limit is done like $100 or more at one time or lower. Thanks for helping me out with my card. Job well done.

Love this card. The only issue I have is the cost to reload but even that isn't that big of a deal. I love the safety of using this card when I make purchases online. I use this card as my "FUN MONEY" card. My other bank card is used primarily for household expenses. This card is used for anything I want to do outside of household things. I like to buy things online and am a product tester for a major online retailer. I still have to purchase items but at a 90 percent reduced rate. I love knowing that using this card keeps my household money safe and sound. I don't know that there is anything bad I can say about using this from the moment I purchased it up to now. I will always use this card and have told others about the value of having this too. HIGHLY recommend it to anyone who buys online or travels.

I would have rated my experience 5 stars but I can't use the online portion. I can't pull up my account and check anything because it tells me my info is wrong. I hit the button to reset it and it never would let me reset it. I tried calling and still was not able to get any help. I'd really like to be able to review my transactions so I can be sure everything is correct! Other than that I love the ease of having direct deposit and paying my bills with the card!

I love being Green Dot. It's really easy and great to use and have without being with an actual bank. But I have one thing that I am not too happy about. I feel like if I lose or stolen or if my account is closed due to fraud I shouldn't have to pay $15 for my new card to be here faster. Everyone nowadays pay with their card over the phone or online so I understand the business days as well but people really need their cards. If you can express people card without a fee I'm sure a lot of customers would be happy. But other than this Green Dot is great!

I'm Having a great experience using my Green Dot money card. My direct deposit is applied early Thursday morning and you can use it practically anywhere. I was also approved for a Green Dot secured credit card that will help me boost my credit score.

I am satisfied with my service of my card. There are 2 things that really disappointed me with my account. I have two cards to the same account and I lost one of the cards on the account. I could not cancel the 1 lost card, I would have had to cancel both, which then I would have no access to the money in my account. Second, I became a VIP customer just to get the black, carbon fiber looking card. Once I enrolled in VIP they said that they could not send me one. Lastly, the balance check by sliding bottom row of the app is only updated if you log in. What's the point of having that option if you have to log in for it to update.

Green Dot is excellent in allowing me to manage my funds hassle-free. I have the freedom to access my money when I need it no matter where I am. Today I am current on all my bills, thank you Green Dot. :)

I have had the Green Dot debit card for many years and would not have any other. It meets all my needs and I really like the direct deposit arrangements (getting funds 2 days earlier). Love my Green Dot!! Would recommend Green Dot to all my family and friends.

I love my card. Just wished certain customers after a certain period of time, the fee would be waived. Other than that, I like it even though there is things I can do to waive the fee but the fee to $3.95 and $4.95 when I put money on my card 2 to 3 times a week. I'm putting over $50 in fees just to use it, that I could use it toward an important bill.

I had a new card sent out to me on Nov of 2016. The magnet strip was not working. As I called to ask for a replacement not only I was told that I would be charged for a new card but they would deactivate my current card until I received a new one. Meanwhile I could not use it for any transaction or pull money out until I received my new card. What could someone do without any funds on hand especially when you count on your funds to feed my kids and my family? So I need to know what other choices I have. Concerned card holder!

I have had nothing but good experiences with Green Dot! If I ever had any questions or concerns it was always resolved. I have never had any problem as far as my money not being there. Not only was it there it is usually early!

Monthly fees are too much. It was $6.96 and they went up to $7.95. I think Green Dot should go down on their fees per month for loyal customers. I have been with this company for a long time. That monthly fee is a lot, if at least reward loyal customers with the black card for the $7.95 fee.

Since becoming a member, I love it... I have no problems when it comes to my transactions. I even told my brother about it. I'm a very satisfied customer. I would like to thank the whole Green Dot Team for your continued support...

My Experience with Green Dot has been amazing. I've been with you all for a year now and I'm never disappointed with my card and if I'm having problems they are solved within days. I plan on being with these guys for awhile????

I use my card to buy online and pay bills online. This makes me more comfortable than using my credit card because I only load the amount that I need for that moment so if someone hacks my card [God forbid] then they're not going to get much and if they do hack it, it won't be as big a deal to cancel it as it would be to cancel my credit card. I only wish the monthly fee wasn't so high. It's quite a bit, for me, seeing how many times I load my card and have to pay for that plus the monthly fee, but right now it's good for me and my situation. I love being able to load it at Dollar General. It's more convenient for me than going to Walmart. I pass a million Dollar Generals to and from work.

I appreciate this card. I use for my shopping but I don't like monthly payments while I paid money loading card. After that you take every month. It's good if takes once a month not every time when I load money. Then it will be nice. Thanks.

The new monthly is way too high. Along with the reload fee it's a lot of money. Would like to see monthly taken away. Also would like to see a higher amount you can reload. Sometimes I have to make 2 transactions and that's another fee.

I never had a problem with Green Dot! And I will always recommend Green Dot card to friends, family, anyone looking to purchase a prepaid card!! I have already recommended this card to friends and family and some people I didn't even know. Keep up the good work. I look forward to purchasing other Green Dot products.

The monthly fees are very high and the locations for free ATMs on the app is wrong when it comes to some of the free ATMs. Aside from that, I do love my Green Dot card. It has been very convenient in many situations. I use it as a bank account and to pay bills. It is then that it is very useful.

I think your $7.95 fee is excessive and I also think a person should be able to load more than $500 in one transaction. I will probably be shopping for a different card to use in the future since the fees are so high.

Green Dot is very very good and I will recommend it to all my family, brothers and sisters and friends. Green Dot has the best service and they're very very good. I wouldn't do and they help me with everything that I need. Green Dot helps me manage my bank account. It keeps everything in check and also they're very good at what they do.

I have had one of your wonderful prepaid credit cards for more than 5 years. I have to say I was not too sure about this when I started with your company, but now I recommend your company to all my friends. Over the time I have had your card whenever I had questions or problems your customer service people have been awesome to work with and helped me a lot. I wish your company many more years of great service.

Green Dot has been a good option for my banking needs. I have had only 1 issue with my account after being a cardholder for 3+ years. I appreciate the services provided, the easy process of transactions and affordable fees associated with my account. Thanks for everything.

When I got my card I was told that I would not have a reload fee at Walmart. I have gone to a Walmart twice now and reloaded my card and was charged a reload fee each time. You will see these fees on my card statement. I chose Green Dot precisely for this service. I am upset by this and considering closing the card.

Still have not received my personalized card yet after having my card for almost two months. And no place on app to contact customer service about. Have tried calling but never get in touch with live operator.

I have been very happy with my Green Dot card, for the most part. However, an improvement would be welcomed with the Deposit feature on the app. I think I have only had 1 out of 5 or 6 checks actually accepted using this feature. This inability to deposit checks would be the only reason that I would consider changing my "bank" to a traditional bank. Thank you.

My issue is with purchasing items. I was recently denied a purchase because it wasn't considered a checking account. It has a checking account number and a routing number. Why is this not considered a checking account? Prepaid account is what they called it. All bank accounts are prepaid.

GreenDot has responded to me and I am totally happy because they issued me $15 credits to my GreenDot card! Now I understand what card I have to get in order to avoid the $2.50 ATM charge. I love green. The only thing you have to do is make sure you understand all the fees and surcharges in your agreement and if you have any concerns confront GreenDot and they will make it right!

It seems as the only place I can reload my card is at Family Dollar stores. Other places like Dollar General can't read my card. This is a real inconvenience. Other than that I have no problem with the card.

I've had no complaints about using the card. Transactions go as smoothly as can be. I just wish there wasn't a monthly fee involve, especially if you have some direct deposit twice a month. I'm probably going to discontinue with the card just because of the fee, but a good card to use.

I work out of town a lot and it would be easy if I could have 2 cards and be able to transfer funds from one to the other for my wife. It can get expensive to do money wires. I am open to any correspondence you may have regarding this info. Thanks.

I love my card. I just wish I could receive text notifications. I have signed up online but it still doesn't work. Other than that, everything is ok. I have no other issues or concerns. Everything is great and easy access to load and use my card everywhere.

I have had issues with Green Dot. They continue to duplicate online charges and steal my money. I've stopped using it for online purchases and have kept close track of my funds. I will not recommend this card to anyone. It's unethical the way they do business. I have several hundred dollars missing. It's shady at best.

I have called 3 times to get my account password reset and I am told every time to request it online to which I have numerous times. Received no email to reset password or help. At least get people you can understand instead of people in India using American names. I have not, will not and will not recommend this card at all. Customer service really sux.

Love that it's so convenient to reload and being able to pay bills and use wherever Visa is accepted. Also, that there are locations where you can use as ATM and there are no fees. To be able to get direct deposit is also a good thing.

I just love the Green Dot card. My money is on my card on time and I never have any problems. I would refer this card for everyone to use. Better than a checking account, easy and convenient. I can view my charges online and I'm able to keep up with my purchases.

I've had Green Dot for almost 5 years and it works for what I need it for. It has improved over the years as well. I really don't have any complaints. I did at the beginning. It isn't as convenient as a normal bank account but I am always to get my direct deposit a day early.

I am quite pleased with the amount of service I get from Green Dot. When I have a question they answer it. Customer service is quick and professional and very courteous. I have had one issue with connecting my Green Dot account to my platinum card.

Overall I am satisfied with the service we receive from Green Dot. The only issue I have with Green Dot is that some companies will not allow us to set up auto bill pay with this account. If this could be fixed, I would be happy to give a 5 star rating.

I love my Green Dot card. Have never had a problem using it. Would highly recommend it to anyone. I have easy access to my information/balance. Customer service is always helpful when needed. Green Dot has shown that they are committed to servicing you anyway they can. I greatly appreciate the service they give. Thank you again.

I had some issues in the past with my finances and a bankruptcy that made my checking account situation complicated. I was able to resume my checking account privileges with Green Dot and still with them after resolving my issues. Thx!

I have had no problems with card but the alerts of balance need improvement. Will get an alert that direct deposit was received followed by a daily balance alert of amount prior to deposit. Also, website can't verify my email due to it never sends message. Would also like if you are a person who has routine monthly direct deposits should be able to add more than $500 without added costs every $500. I understand if I was using card rarely or occasionally but if a daily user and direct deposit of more than $2000 a month every month for several years should account for more than just waiving monthly fee. But I will continue using your service either way. Just don't put as much on card as I would if didn't occur that fee every $500.

I use to be afraid of prepaid card but this has been such a great experience and change from banks. I now feel confidence in my money and can manage it better. Banks made me feel locked in and use lingo that made me feel like I was being swindled. Thank you!

Keep up the good work Green Dot! Getting an account with you guys was a great discussion for me. I've had my account going on 3 years now and plan on having this for as long as I can. Customer service is always great.

Great company, never had an issue. Will continue to use as long as I can direct deposit. Always come on time and purchases made easy. I use Green Dot to receive my tax returns, always deposited on time. Thank for your services.

Overall I love Green Dot. I love that just like clockwork my direct deposit always shows up early. I just wish the new credit card offer would take into consideration the direct deposit and tenure and offer lines of credit for credit challenged customers.

As long as you're getting your pay check direct deposited on your card and you don't get charged the monthly fee it's great. When you don't get direct deposit you can lose track of how much you owe for the monthly fee and have to go back to store to load money on your card. I love the Green Dot app. So I always know what's going on with my Green Dot.

I find that it's very easy to use my card when purchasing both in store and online. I never run into any issues while using it. I have downloaded the Green Dot App. It makes checking my balance, seeing if I have enough purchases to get the monthly fee waived and much more!

I'm so happy I decided to go with Green Dot. It's so easy to use. I love it!!! I use the direct deposit and I get my funds a day earlier than most banks. That's a plus for sure and I have been lucky not to pay any fees. Been with them a year now. How great is that. And I love Steve Harvey too!!!

Overall great experience with Green Dot card. Only thing I wish they had was pending deposits so I don't have to second guess if my check will be deposited or not. Otherwise great experience and wonderful customer service. I get my money on time like clock work. But the pending deposits is the only thing I can say needs to change.

The only downside with my card is the amount you can withdrawal daily. I think it should be allowed to withdrawal more than just $400 at a time. At least $600 would be better and on the app it should list the banks you can go to, to withdrawal from.

I don't like paying the 7.95 a month fee. I also have tried to use the deposit a check process. It has only worked one time. I am mostly satisfied with my Green Dot card! Thank you!!!! Have a great day!!

Great card & benefits. I use it all the time. Great customer care service. I recommend the card to other people that ask about using prepaid cards. I also have gotten my kids cards so they can use it for themselves. If I ever had a problem, they are quick to respond and help.

I am a very satisfied customer. I am very pleased with the services my Green Dot provides me. I had trouble with my bank account and this was an awesome alternative. It is convenient and easy to use and manage. I can bill pay, direct deposit, shop, and pull out money with no trouble. I would recommend it to anyone as it was recommended to me. Thanks Green Dot.

I have had great experiences with Green Dot. I can call and get great service and accurate service. Money goes on in timely manner. I love the 2 days early pay and the ability to scan checks or money orders into my account. Just wish the money when deposit would go on earlier. I guess it's for the bank security. I love Green Dot and would recommend.

I am extremely happy with my Green Dot card. I have been a member for many years and think it would be fair to not charge long time members such a high monthly fee, and possibly creating a Green Dot credit card so some members can have one to improve credit. Thank you very much for making a great card.

The only thing I'm not happy with is the two charges I get from your card each month. I had thought once I was a VIP member I would have one charge each month. What is the max amount I can load on the card. For the most part I'm very pleased with the card.

Green Dot has truly been a blessing to me and I would highly recommend a Green Dot card to friends and family. Receiving my money earlier each month is awesome and the account balance is always up to date. Having the opportunity to borrow from Green Dot partners is great too!

Love everything about it, however would like to see ATM limits raised to $500.00. Also, no monthly Service Charge for Sr Citizens with Social Security Checks if you have Direct Deposit regardless of amount. Thanks and look forward to hearing new offerings from Green Dot this coming year.

I have nothing good to say about your customer service. It's absolutely awful! I have called multiple times today, only to basically be turned away by your automated system. I have been waiting for a phone call back for the past 4 hours, and have yet to receive my "scheduled" call from the "manager". If you have as many supervisors as your employees say, y'all are doing pretty darn good without my business!

I love the card and the early paycheck deposit it has. I would love for you all to offer a % saving when the card is used at certain locations or a cash back at the end of the month thing. For example: 5% cash back Wendy's, 5% cash back Auto Zone, etc. Something like that would be great.

I love having this account/card. It works great for everything! Better than a standard checking account card. I have my paycheck direct deposited to my Green Dot card and then I pay my bills! Works great! I have a regular checking account too, but this has become my primary card. Thanks!

I love the card... the only thing I would change is the monthly fee. I believe it should be lowered. 7$ is a little steep. I believe it actually used to cost 5 and the price has gone up!!! Otherwise it's an amazing card!!!

Love Green Dot. Great way to pay bills. Just wish it was free to load money. I don't think we should have to pay to load money. I like the text message features and how I'm able to go online and see all my swipes.

Not too bad. I use it for everything but the only thing I would like is to be able to register my card from my phone not a computer. That way I could get texts messages about my card. I have tried to talk to the support guys and also they say is I need to use a desktop. Well I don't have one and don't need one when my phone works better than one.

Way too difficult to add money using MoneyPak. Rules changed for the worse for the average person. You let that one bad apple ruin it for the bunch. My text bal alert still isn't working, error on your end inconvenience and the monthly fee which was increased to 795 per month call is way out of touch with reality. I've been a loyal customer for years. Not happy.

Was unable to reach a live customer service representative during a transaction conflict that occurred during my hotel stay. I was charged an extra 20 dollars after booking a reservation that allowed up to 4 guests. I paid 10 a piece additionally for my kids. Tried to cancel payment and change reservation; unable too.

I had an issue with a company trying to charge my card, dispute was handled quickly! The $ still isn't showing in my acct 4 weeks later, but hope it does. The service is excellent usually and I love that my $ is safe, and they're early most of the time! This is a BIG advantage over other companies!!

How do I get the cash back rewards? Just wondering. I could really use that cash back but don't understand how I could get it. But otherwise it is a great card. I have no problems with it at all. It makes things a lot easier.

I love the card but every time I try to get in the website it will not let me. I have called the helpdesk and all I get is the run around. Green Dot to me, would be perfect if I could get that issue resolved.

I have had a Green Dot card for a long time. Any problems I've had has always been taken care of. Very nice people. I think you need to raise the limit up to 1000 dollars instead of 500 at a time and you have to pay 4.95 each time to load. Please move the limit.

I liked the app at first because I was able to keep up with my spending and see what my balance was, but when I forgot my password I was never able to log back in. Resetting the password didn't work either. Please fix! I don't use the app anymore.

I love getting my direct deposit two days earlier than regular banks. And the fees are really low. I love the convenience of easy reloads. I wish I could get a new design on the card though. I also love that you can use the card at any location that uses Visa. And you can use the card online and at Redbox.

Send money feature by email does not work, and my husband and I prefer to use the email method because we are not always near our cell phones. Please fix this. I have called about this before and the only solution I've been given is to try again.

I was under the impression that if you enrolled with direct deposit you get paid two days before. I have yet to see that but other than that I love Green Dot services. Wish it was a credit card that assist those that can't get a credit card to save their life. This would really be nice kind of like a second chance.

I've enjoyed having my Green Dot card. I've had no problems at all with my card. Green Dot has made my life a whole lot easier. Customer service is great. Everyone at Green Dot is helpful when I have questions.

I have damaged my credit in the past and am working hard to make it better. This card allows me to get direct deposit - like a bank. I love that I can also check it on my phone at any time (best part).

I want to learn something about the fees because I'm not liking the fees at all. I want to see the fees disappear and I also want to see the fees at the atm gone!!! I have been a loyal customer for years and I think I deserve some incentives for my business. I'm always participating in your surveys also.

I'm fairly pleased with the service except the $4.95 VIP fee with no VIP card. The early direct deposit is a great perk that puts Green Dot over traditional banks. The ability to reload the card at convenient locations is great. I would like to see more ATM options evolve in the future.

It is easy to use. No going to long lines at the bank. I can use it every I go. The only problem with it DMV will not accept this card even though it has the visa logo on it. That is the only thing that I really don't like about the card. I hope in the future DMV will accept this card.

Have been with Green Dot for several years. Really have no problems. Everything easy to use. The few times I needed to speak with representative they were very pleasant and helpful. My only problem was when rep had thick accent that was hard to understand.

Just one word...AMAZING!!! This card is the card you can trust for deposits and safety. I can recommend to my family and friends. If you want to have a good card choose Green Dot!!! Thanks Green Dot to be a great card...to has my money before of the date.

I have not really had any issues except when the system is down once a week usually on Sunday morning. I am not completely satisfied on the amount I am charged monthly even though I have over 1000 dollars deposited monthly. For the most part I am happy.

I am pretty content with your service. The only major issue was when my card was stolen and the process to get the money return was much harder and longer wait than with a regular bank card. Otherwise I have not had a problem. I've been a customer for over a year. Maybe more free atm's available to take out my money. Thank you.

My card is perfect. I just feel if I wanted to add card to my account I should be able to control how much go into that account. For example if 500 is on my original card it shouldn't be on the add on card. I should be able to put what I want on to it as if I went and purchased a new card from the store.

My boyfriend transferred money from his bank account to my Green Dot card on the 31st of December. I looked on like and it said 5 to 7 business days. Today is the 7th business day and there is still no transfer. The money was taken out of his account on the 3rd of January. I need to know what can be done to speed the process.

I did enjoy using my card, but 7.59 a month for a monthly service fee is too much. On top of that I no longer have any local ATMs that don't charge me to use it. Before the Walmart MoneyCard ATMs would accept my card free of charge, but that is no love true. I do not plan on using this card any longer unless it is an emergency and I need to load money on it to pay a bill. However I already got a new bank account for these specific reasons. Goodbye Green Dot.

I enjoy the easy load up and direct deposit and being able to check my balances whenever I want. It's better than having a bank account!!! I would refer this card to everyone I know because the benefits of having a Green Dot card is amazing.

I'm very happy with my card I haven't had any problems. Great customer service. Fees are great and I can get my check deposited onto my card. Wonderful. Easy to pay and go. Everyone is very helpful anytime I've had a question or problem and it always gets resolved.

I feel that Green Dot wasn't fair in the speed of dispute resolution. They didn't seem to believe me just because it was a PIN transaction. Somebody could've taken my card and guessed or even saw me enter my PIN.

I have never had any major issues with my account. The convenience of having it comes in handy at times. I like the fact that you can now go to Dollar Tree and pick-up a card and load there. Makes it more convenient. Also it helps that there are more places you can reload your card.

I think very good credit card company. I really enjoy having my Green Dot card. Every time I use it, I have no hassle using it. I would recommend a friend or family member get one of these credit card. I been using my credit card very often. I just used it for hotel with no problem. So thank you.

I'm not liking the $7.95 charge every month on top of the $4.95 load. I load my card sometimes 3 times a week. You use to waive monthly fees. I been with you for a good 10 years. I have found another card for only $2.95 load and monthly fees are free. I will try it out for 2 months if works good I will be dropping Green Dot. Getting greed is going to chase your good customers away. Thanks.

I had an unauthorized debit taken from my card and the Green Dot team was timely and swift at correcting the problem. The issue was corrected and my money returned to my card. Green Dot is always very helpful when I call.

Like the card very much. Never had a problem with it over. Thing that would make it better is that you get a text alert when you make a deposit on or use it at a store that will tell you your balance watch time. Thank you.

I love my Green Dot card and I use it faithfully and have been for some years now and I have had some issues with the card but they were always resolved. You even started giving us our funds early which I love but I have been getting emails regarding Green Dot payday loans but when I try to get a payday loan thru Green Dot it somehow never goes thru.

My experience with my Green Dot card is very satisfying. I have no major issues loading nor using my card. I use it on the daily. My direct deposit from my employee is loaded with no problems even the deposit by phone works well!

I think Green Dot has been the best bank I could sign up for! I love making transactions and paying bills with my prepaid Visa card! I use it to order the children pizza quick and easy and also for direct deposits for any job I sign onto because I know that I will get my money 2 days earlier than my coworkers!

I reported card lost 1-8 @ 1:30 pm. Spoke with an agent who said it would be there in 3 business, on or before Wednesday. I agreed and had the $15 deducted from my account. The funds were pulled 1-9, card not shipped til 1-10. Arrived today. I had to beg for a refund and the apology was refused by 3 agents.

Never received permanent card. Gave me no option to take large sum of money off temp card until new card was received. Told me temp card would be frozen if they sent the card I never received and would therefore freeze all the money I had on the card until the new one arrived.

Great experience, able to have direct deposit 2 days quicker than I get paid. No problems with using the card in stores or at Atm's. It is super easy to put money on the card and have several locations to do so. The card gets updated in a good amount of time and have never had any problems.

I have had very few instances where had any issues with Green Dot. I like how reliable it is and safe. The only thing that I do not like is taking away the reload by phone option. I also don't like the limited amount of times and dollar amount that can be reloaded. Other than that great company.