Green Dot Prepaid Cards Reviews

Everything with Green Dot has been excellent. I have had a great experience with all I have done with this card. Thank you and I'm looking forward to using this card many more times. I have used this card for my bills and many purchases online. No problems and everything has gone fantastic.

I have always had good experiences since I've started with Green Dot. My only wish is that there were more ATM's in my community. I say this because several times the one ATM in my community was down and I had no other choice to obtain cash other than having to pay a fee because I used the bank tellers.

I use my card for online shopping and bill pay, and although I have occasional inconveniences with retailers posting a pending purchase holding funds and then charging my card separately, in effect charging me twice (although the 'pending' funds are eventually released back into my balance) I am otherwise very pleased with the services provided me. I rely heavily upon my green dot visa as a safe payment method.

Good card. Wish I got $ back or something when I use it so many time but it's still something I continue to use till I can get my own bank account back in a few years. Also I would not want to have the chip or anything like that when if it becomes for use in my card.

For me this is a card that is easy to use, a good overall card to have. I get direct deposit and I pay bills all with this card. The fees are reasonable as compared to bank fees. I have online access to my account as well as using the mobile app to check my balance, keep track of what I spend and have left to spend. There are plenty of ATM machines to use without fees for this card. I have no complaints and I have recommended this card to multiple people, some of them have got the green dot card and are happy that they did. I only wish for one more thing, I use paypal and I have to have a paypal card to have funds loaded onto. If Greendot would let me transfer my paypal funds onto this card I could eliminate the other card and use just this one if there would be a way, even if there is a fee that would be fine. My preference is for Green Dot only. Thank you.

To add money, the fees are lower than any other card available to me. The monthly fees are a little high, so I try to load enough each month so that the fees are waived. The card doesn't work in every gas pump, but that isn't too much of a hassle. Oh, yeah, we love Steve Harvey!

I like the fact I can track my card usage within a few minutes. Direct Deposit was also easy to sign up for. Easy to pay bills and so far accepted everywhere I shop. Not only would I recommend this card to a friend I have done so. You have a kind and understanding staff helping me out when I had questions.

I've been having trouble with Green Dot app and every time I call to fix it they say it's fixed when it's really not. So for the past month I have to check my balance and transactions through text messaging which I hate. I have to look for a new card company.

Green Dot canceled my card and sent me a new one due to iTunes stealing money from me. However you refused to help me get my money back. Then somehow iTunes ended up with my new card number and is now charging this card. Green Dot is totally useless!

The fees for this card are too high. I have to pay $4.95 when I put money on the card then $6.95 is taken off as another fee. Too much money in fees. I'm going to drop this card because of the high fees especially the second one.

For the most part, I have been happy with my experience with Green Dot. I like how I can direct deposit my check. I wish you could transfer money from one Green Dot acct to another. I also like the app that allows me to look at my balance. Thanks!

I have been a consumer for a long time with Green Dot but when I try to my account as an actual bank account, it's never shown as a real bank. I like the card and all. But there should be more you can do with it financial wise. Like right now, with me being a five year consumer, I would like cash advance, loans and things in that nature.

There is only one issue I have with my secured credit card. You have my money as security for my account! Yet you charge me $5 to make a payment on my account which you already have security for. Unforeseen with bad credit and trying rebuild it. I am stuck starting off with a secured card. But it is a rip off. As soon as I am able to get an unsecured card (a regular) credit card I will close this account and with a zero balance close this account.

Had issues using the card at a gas pump. She told me that she did not see any issues with the card (I always use this gas station) but she was very polite and suggested maybe go inside and pay at the register and that worked fine.

I been banking with Green Dot for a while and last year around this time in February I had a big dilemma with you guys, and I got charged late fees for a mistake you guys cause me. You see my card had expired and I never received my new one so I had to wait 7-10 business days for it to arrive to take money out. Then you guys said I could buy another card and transfer money so I did but was later told I couldn't pull it out, therefore I was charged late fees... So yea, how about that ConsumerAffairs?

I have been a Green Dot customer for a few years and I have never been happier. I have my payroll direct deposited and my money is always available at least 1 day in advance. Other than the initial purchase fee of the card and a monthly maintenance fee (until my direct deposit was set up), I have never had to pay monthly fees or worry about overdraft charges (as you do with a bank). I utilize the online bill pay option which is completely free and makes bill pay very easy. I am very pleased with Green Dot and will never go back to a regular bank! If I need cash I can go to a designated ATM and there is no fee. Just wish there was not a limit on how much per day can be withdrawn via the ATM (due to when it is time to pay my rent, it has to be pulled out over a 3 day period). I have recommended Green Dot to friends and family and will continue to do so.

Easy to use. My money is always on my card when it's supposed to be. And the app is extremely easy to use. Would recommend this card to anyone. I also enjoy the free atm withdraws which are easy to find on the free app.

Very useful for use with my Kindle. And to send my daughter money when she needs it. Also my husband uses it to make sure he has money with him all the time. I tell all my friends about Green Dot when I know they a child going away to school.

I like my card and I use it for bills and other everyday purchases. I would like to be able to link it to my personal bank account to transfer funds. I wish there was an online reloading process. I like that the expiration date is more than one year.

I love my Green Dot prepaid debit card. I have my direct deposit set up through it and I always get paid a day early. No surprise charges and I get daily balance updates. I would recommend to my family and friends. I give Green Dot a 5 out of 5 star rating.

I am unable to view my account online. It tells me I have too many attempts and kicks me out. So I am unable to check my balances and see my charges. But the text functions work great. I enjoy the card itself. It's a great alternative to the other options.

Green Dot has helped me keep my payments in order. This has been a great experience for me. I wouldn't want it any other way. I only spend what I have. Never overspend... This is the only card I want and need. Thank you Green Dot. You have helped me keep everything in order....

I have been extremely satisfied with my card. Especially the ease of use and that it is accepted practically everywhere. I recently added direct deposit and couldn't be happier. I enjoy knowing my money is there on time, and that I can check my balance at any time. Thank You for this service.

It's a wonderful card to have and great customer support. Want the 5000.00 payday so if y'all could make some shake would be great. hahahaha lol LMBO Your be blessed and maybe one Friday soon before it's over with. Because I use my cards lot of times.

The Green Dot website will not let me log in. It says my password is wrong, so I try change it then it gives me a one time password or good for 8 hours. Anyway that should be changed. I really want to see my card debits and credits and balance. When I put in the one-time password it doesn't work for me. Either I'm not doing it right or it's not working for me. If you can help me out that would be great. Oh I love getting my money earlier than usual.

I haven't had any issues with Green Dot. I have called customer service a few times with questions and always received a quick polite answer. I would recommend this card to anyone. I have direct deposit and I have never had any issues with the funds being there when they were supposed to be there.

I love my card. I don't have to worry about getting charged interest. It is so easy to use. The only thing I don't like about the card is the service charge fee they deduct every month. I have even given cards like mine to friends and family for a gift of some kind.

I love Green Dot! I get paid a day early which really helps out! I have never had any issues with my card, account or Green Dot itself. I recommend everyone to get a account. I use it like a regular checking account. Green Dot is easy to reload. And lots of locations to choose from. Wish there were more atms free to withdraw from but other than that no issues. I give Green Dot a ten+ on the scale of prepaid cards! Oh and I love how the monthly charges are waived with certain criteria when other companies don't give the options!

Love the early Direct Deposit. Can you for everywhere. Love the waived monthly fees. Only thing that is a hassle is ATM fees. I recommend to everyone! Always use it and deal with less cash now which saves me more money in the long run. Way better than regular bank.

I have been very happy with green dot. It's very easy to pay my bills online. It's also nice that I get my government check a few days earlier than waiting for a check by mail. Your customer service are very polite and helpful.

I have had my green dot card for more than 13 years and I love it. My husband and children have a green dot card and they have a cash back card that is wonderful. I love that Steve Harvey is backing green dot cause he is a great man.

I have had absolutely no problems with using or reloading my card. No complaints! My card has been readily accepted at any and all locations that I have used it. Very happy with Green Dot. I would, and have, readily recommended Green Dot to family and friends.

I have been very pleased with the card up till last week. I went to an ATM and withdrew $300. The Atm was empty so I didn't receive the cash but it pulled the $300 off my card. The teller at the bank refilled the ATM and said to try again. I did try again and received $300. I also have two $300 withdrawals on my card that had my account in the negative till my direct deposit hit. I have a +$300 in my transactions but it hasn't posted yet. It has been six days.

Green Dot debit card is a good viable option for me while I am in transition in my life. With direct deposit and mobile app access to my account, I can pay my bills, get cash as I need it, and monitor my account day by day. Customer service has been quick to respond to any questions I have had and I have not had any issues with using it wherever I go.

I am very satisfied with my Green Dot card. I plan on continuing to use it. I have had and used it for almost 1 year. Have found no store that will not take it. But there is some on line things that won't take it because it was prepaid but I hardly shop on line so it's all good.

I love this card because it has inexpensive loading fees and you can load anywhere and use it at any time. I'm really excited because they just sent me a credit card. Nobody else would give a credit card. So I'm currently waiting for it so I can start building my credit.

I am extremely aggravated that I cannot log in online AT ALL to see any activity. I tried to change my password one night and since then I have NEVER been able to log in online. I am not happy about this situation. I have already called about this and they have me the ** spiel about the email and forgotten password etc but it never effin works and it's a load of **!

My experience has been wonderful, easy and convenient to pay my bills with. I would recommend the Green Dot card to anyone. I have had no problem with anyone not accepting the card. I have been using my card for a while now and don't have to worry about overdraft fees or any other fees for that matter.

I absolutely love green dot. I've also recommend several people. It's convenient fast. I can use it at any ATM. Cost next to nothing. I've had it almost one year and I don't plan on changing to anything else. Amazing. Keep up the good work green dot.

Love the card, don't like the monthly fees going up and up. When I first bought the card the monthly fee was $5.95, now it's increased to $7.95. When will it stop? I'm tempted to choose another company who doesn't charge fees for using my money to invest.

When I got my last card I was told that I could deposit checks. Most times when I wanted to deposit a check it came back that I could not do it. I receive checks and need to be able to deposit them. So I went to a local bank and for the first 30 days they held my checks for 8 business days and after the 30 days they only hold a check that is not drawn from the bank for two days. Now I do not have to worry about trying to deposit a check and getting the message back that I needed to have my check re-issued. There was nothing wrong with the checks that I tried to deposit.

Green Dot allows me budget my money. Gives me a balance that allows me to see exactly what is being used from transaction to transaction. Also I receive my money before payday. I just joined the VIP program and looking forward to enjoying the benefits it has to offer.

I have been a green dot card user for many years. I have my paycheck put right on it and pay a lot of our bills. We will continue to use it. Keep up the good work. I recommend your card to anyone who asks for a good prepaid card. Continue to do a great job.

I stopped using your service because I want a card I can use anywhere - like internationally, I like to travel and currently in the Philippines on vacation. I checked with your service before I left if I can use your card but was told it's not allowed. I want a card I can use ANYWHERE I WANT.

I am very satisfied with my Green Dot card. Never had any problems. And would definitely recommend a friend to use it! Green Dot’s the best prepaid card I ever had. I would trade my Green Dot card for any other card.

I have had very good experiences with Green Dot, no issues at all. My direct deposit was done in a very timely manner and very easy to access my account. I have had no problems using the card at various locations as well as with online orders. I would highly recommend it to my friends.

I have no problems with my service. I like the fact that I could have everything I need to find out on the card customers service number. The customer service agents are always very polite and very helpful. Thank you.

I love Green Dot! I do not have a bank account and with trying to get back on my feet with employment, I was referred to Green Dot by my ex employer and I really enjoyed the advance payments!! I miss those days. I now have a new job but will always keep my card! Oh and wish I could be picked for the "Cash Give Away" (that Steve talks about). lol Thanks Green Dot!! :-)

I was a Green Dot customer for 10 years without a problem. Until last May, when I was denied a purchase due to a double posting of a purchase. After much time online, the money was returned to my account. I had been able to check my balance by text on my phone, but that disappeared. I somehow was denied access to my information on the website. No one seemed to be able to fix that. Then in October, another purchase was billed twice in exactly the same situation as the May error. That told me that no effort was made by the system to fix this type of error. I am done with Green Dot. You need to cut the focus on marketing and maintain accurate and complete records. P.S. It would help a lot if you used American operators. I had a lot of trouble understanding the heavy Indian accents in the large noisy room they work in.

I like my Green Dot card. I just add to it. It is good I don't need a money order. This is what I should have done long time ago. A lot of places I order will not take a check. The place where I add to my card is close to my home. I can call to check on my balance.

While it's very useful receiving daily balance reports on my card it would be even better if the balance shown was accurate. It seems to never accurately show my real balance if I log into my account then I get the actual balance. It would be nice if somehow the balance was updated at a faster rate.

I enjoy your service, I wish it were easier to sign up with direct deposit. That's all I have negative to say. You're awesome. I use it everywhere, usually load at Walgreens, pay my fee and it's usually available within ten to fifteen minutes. If an email could be sent to let you know when your monthly fee is going to be deducted that would help.

I have been a long time Green Dot user and I love it. It’s been a great help for me and my family. I had 1 trying experience with a lost card but customer service was kind and went out of their way to help me. I will always be a Green Dot Consumer! Thank you!

The website is not user friendly if you can even get logged into it in the first place. Also the customer service dept are rude and not helpful at all. Maybe it's the language barrier. I will never recommend this pre-paid card to others.

Love the card. The only thing I don't like is that I have to pay to add my own money on it and I don't like not getting my text messages about my balance when I'm signed up for them, and I don't like paying a monthly charge. Other than that I love it.

I love this card. I used to spend more than I had in my bank accounts. With this card you can't overspend. The fees are reasonable. When I need to contact them they were very helpful and took care of whatever issues I had right away. It so easy to use online or at store. I tell people about Green Dot all the time.

The only positive thing I can state about my GreenDot experience is that I received my direct deposits one day earlier. Everything else seemed to be a bit of a nightmare. I would utilize my card, and then they would block it. Calling into customer service was a joke! And the monthly fee waiver with at least $1,000 direct deposit didn't happen for me! I was still charged the monthly fees even though my biweekly direct deposits were considerably more than the minimum amount. Oh, and I was never able to set up online access for my card. When I called for assistance I was told that there was nothing that they could do to help me. Giving them a one star rating is being incredibly generous because I don't feel they deserve that!

As far as using the card it's good receiving. My money is good but I have been trying to get into my account for months and I am not able to see my transactions, my history, no nothing and I am upset about that. I am ready to change cards because I cannot see my history. So please if you can help me get into my account that would be greatly appreciated.

I am very pleased with my Green card. It is easy to use and refill. I am able to use it to pay my bills online, as well as make purchases from any store. I also use the app and it's easy to use as well.

I love my Green Dot card. I hate when I have to call for something. The foreign agents don't understand plain English. It also takes forever to get through to someone there. The agents are rude & don't care about their customers.

I contacted Green Dot about when my direct deposit would hit. They provided me with all of the info they could, but it wasn't very detailed. I was somewhat happy with the responses. Your support team never seems to have a REAL answer for anything. Shipping is always 7-14 business days. They never tell me a better estimate of time. They never have a straight answer. Thanks.

I have had great experiences with Green Dot. They are very fair and take care of their customers. They are courteous and I will remain with Green Dot for as long as I need to use a prepaid card. They respond quickly and promptly. They make sure their customers are happy.

I have only one question. It is the only one I have... Otherwise we love your card. We want only card but couldn't find how to do both names on the card. Hence Steve Val. Would like Steve and Val... Much more professional.

Tried to do dispute for House of Beauty because my order was delivered outside my building. Company said "do dispute on both ends." You all wouldn't even accept dispute. I'm out of $158. And some change and no products??? I'm so getting rid of Green Dot next week!! Thanks jerks.

I have recommended Green Dot to several of my coworkers as our employer offers direct deposit. The ones that now have Green Dot get to enjoy our paycheck a day early while other coworkers are still waiting for their deposit which hits their bank next day! Way to go Green Dot!!!

My direct deposit is super fast! However, I would like more features like mobile check deposit, or the ability to transfer to my savings account. The fees to withdraw are pretty high if you do not have a MoneyPass ATM near you. And you have to pay to add funds.

For the most part I like Green Dot but I find when it’s time to renew my card I always seem to have issues. I also wonder why Green Dot cannot put chips in the cards. With security being most importantly to me. I like Green Dot and have been a customer since Green Dot came out.

Green Dot is a Good company, no complaints about the service. I've been using it for about 3 years now and haven't had any problems. Even have two cards on my account. Simple. There's nothing that needs to be changed about Green Dot as well. It's very good company.

My Green Dot card experience is always a pleasure to reload and use. I use this card to only pay bills or sometimes for things I may need. This is a great card to have to maybe save money. Thank you Green Dot.

I have been extremely pleased with my Green Dot account. I had a couple if issues with a company charging my account and the personnel at Green dot were very helpful resolving the issue. I always recommend Green dot when people are looking for a card.

I RECENTLY PUT IN A DISPUTE, IT WAS IGNORED, IT WAS FOR A LOUSY $25.00. I am planning to close this account if there is not a resolution very soon for the simple fact that you offer fraud protection yet still have not reimbursed my account. I have no inclination to stay with a company that does not honor their word.

I don't like the fact that you can't go speed up the process with refunds. I was moving into a new place. I went into the bank to get the money off my card. The bank couldn't do it. Green Dot took the money and told me I had to wait 10-14 days to get that money back. Meanwhile my child and I were homeless. Then when I asked to speak a supervisor the person I spoke to stated he was the highest person there was. And basically told me there was nothing they could do.

I like that we get our checks faster, there is no hassle from a bank, no overdraft fees, with direct deposit of 1000.00 or more the fees are waived. This card is simple to use and simple to reload if you need to add extra money on to the card. I like that I can chat instead of calling. The only complaint that I would have is sometimes when I do call in it is hard to understand the operator. But other than that it is a great card and excellent customer service.

I have a love hate relationship with Green Dot. My biggest complaint is the re-load fee and then the $7.95 monthly fee on top of it. So if I reload at WalMart 3 times in one month, and I pay the monthly fee, I am out almost $20. I almost wonder if it's just cheaper to buy a brand new card and reload it instead of having a personalized card where I am stuck with the $7.95 monthly fee.

I made a payment to my car dealer. I received an email saying my payment went through then 10 days later I got a call saying my payment was declined. So there's money out there I'm missing. I'm very disappointed with this. Maybe getting a lawyer to look into this matter.

Green dot has provided me with a service while in between bank accounts. It allows me the ability to not overdraft my account. I will say that the customer service department isn't very helpful, but I've been pleased otherwise.

I am pretty pleased with my Green Dot card. The customer service is 2nd to none and I really appreciate that. I do wish the card could be used at the pump instead of having to go inside all the time when getting gas. If there is a way to make that happen, it would be PERFECT!

I think the Green Dot card is a great card to have. It's fast and convenient and you don't ever have to worry about going over your limit. Reloading the card is very easy to do also. I had a problem once where my card was used but not by me. I think it got skimmed while I was in the grocery store. Green Dot took care of the issue in a timely fashion and gave me all the money back that was used.

I really like the online banking. Since I'm on a limited income, it makes very easy for me to know where I'm at. I also like that my S.S. checks are always there. I don't have to worry about them being taken from my mailbox.

For the most part it has been great. I just don't like the policy about when and how things get credited back to your card if a mistake is made. Some of the customer service reps need to learn English more fluently.

Green Dot is excellent... But I never received my cash back for the months I used the card??? I would definitely recommend it to a friend... I already got my mother and sister hooked to Green Dot! It saves time and money. My direct deposit was on my card 2 days early.

For the option of slide for balance needs some adjustments because the only way to keep accurate count is by logging in to refresh your balance so it defeats the purpose of having the quick slide account balance. Also sometimes the monthly waiver doesn't apply even though I did reach the $1000 limit and the ads just take you straight to another ad screen. They never actually turn out being the right ads.

Satisfied... could be better. The rewards program should not be based on the amount of months you have to pay the fee. At least not in my opinion... If you spend the amount of money in a year, you should be eligible for the reward. If you consistently use your card, you should be eligible for the reward. It doesn't seem fair that you have to pay $120 to get a reward of $100.

I prefer to use my Amex prepaid more than Green Dot because Green Dot has too many fees. I get charged a monthly fee and I get charged to put money on my card and Green Dot has a minimum amount I am allowed to reload my card. With my Amex prepaid I have no monthly fee, no reload fees or minimum amount to reload my card with. I would use my Green Dot more if I didn't get charged to use my own money because some places don't accept American Express but Green Dot does not have the same benefits as my Bluebird.

As a card holder for almost 3 years I am satisfied with service. Only thing is I can't change my address on the website... As for the fees I am a VIP card holder but somehow fees vary. But other than that I'm satisfied.

I think green dot was the best decision I've made when it comes down to prepaid debit/credit card. I love that I get my paycheck a day before pay day and anytime I have a problem with my account they are on top of it ASAP. Thanks Green dot.

I like the card. It helps overspending. I don't have it, I can't spend it. Things usually work terrific if I don't have to call customer service. That is usually very excruciatingly painful. The fact that you started putting my paycheck through a day earlier is a very nice bonus and made me give you an extra star.

I did not enjoy all the fees. Not too happy. Monthly fee 7.95 took my last. $2.50 fees every time was awful. I don't make enough for those fees. You all took extra money outside of what at charges and that was not something that worked in my favor either.

I have had my direct deposit account open for nearly 5 years and have not had a bad experience. My only complaint is that the customer service personnel need more training and were more open to questions that consumers need answers to. It took me 3 years of calling to get help with resetting my settings for online account management. No one would help me resolve my issue until finally a few months ago I found an associate that would help.

Direct depositing my payroll check was easy and convenient. I even got it 2 days sooner. I got cash backs rewards for money I'm already spending. Having the app on my phone make it easy and fast checking my balance and making sure my deposit was there.

I have had very good contact with you and all of the staff that I have meet. Mine wife and I have enjoyed every time we have had to contact you. Having the account has been a joy. If you are going to add any new stuff that will make the card even better, please let me know because I would like that.

I think that if someone has been with a bank for 5 plus years should get some kind of credit line or a overdraft especially when direct deposit and should be no limit on what you can take out of atm on daily limit. Other than that love that I get paid a few days faster.

There is a block in my card. I never put it on the card to begin with. Now I am unable to get it to unblock. Really could use some help. I could really use some help with this issue. Can't seem to get a hold of a person to help me. I have called the number and it just keeps repeating itself.

Well I've been with Green Dot for quite some time and I've always had to complain about them taking the money out of my account for monthly fees when clearly states if you have so much in your account per month monthly fees will be waived. If you have direct deposit from an employer or Social Security it will be waived. For quite some time you guys have been taking the money.

Green Dot has been a great company for me and my needs. I always get quick solutions to any problem and friendly, courteous service. I have and will continue to refer friends and family. Thanks for all you do and continue to provide a great experience for us.

My experience with Green Dot has been great, but the thing I don't like is that there is a maintenance fee every month. As a client I feel that is not fair to have a fee every month because they don't know if the person is well economically.

Green Dot card is great. My pay is direct deposited to my card and I get it a day earlier! I'm very happy Green Dot has re-activated the reload cards. This helps so much when my children need money. They all use Green Dot. I highly recommend Green Dot!

I have had my card for over 10 years and I would not choose any other card. I also recommend it to friends and family. I have had only 1 issue in all of these years and that was being charged for a card I never received and had to request a replacement. Keep up the great work Green Dot!

I have had no problems with my Green Dot card. I use it for my direct deposit and have never had a problem. If you're looking for a good reliable card this would be the one for you. Thank you for a great card and a great experience. I look forward to all the more use I have with my card.

I have been a Green Dot card holder for over two years now. I have direct deposit and love getting my money on Thursday. The best card to have. I also have my mom and dad with a Green Dot card. I used my card to pay bills, go shopping, and to also go out to eat.

I love the service I receive and I've had zero complications. If I have questions they answer them thoroughly. Thank you for the outstanding service. I have recommended greendot.com to friends and family. I love that I can waive my monthly fee with qualified purchases and deposits, therefore saving more money.

Trying to transfer funds from my direct deposit Green Dot card to another Green Dot card. But the direct deposit is excellent, on time and easy. Need an easier way to get a new card when the old one is damaged. Don't see why you have to freeze the account while waiting on your new card.

Love my card, I can reload most anywhere and if I need to check balance that is real easy, too. Thanks for the opportunity to have this, I'm looking into getting a credit card from someone. With my card I could easily pay.

Green Dot has been the easiest and most inexpensive card I've ever had. Direct deposit is the best feature by far and access to cash is super easy as well. Wish my account had picture check deposit though. Love my VIP membership!!!

My experience with using my Green Dot card has been a great way for me to pay my bills and keep in contact with loved ones. It's convenient. Reload locations are accessible and the fee is very reasonable. I love that it is accepted in many locations.

I questioned the availability of a deposit. It had already been 3 days. The NFCU said Green Dot had the money. When I questioned CS, I was told another 3-4 days. I was at work and couldn't talk any longer. When I tried calling back, the automated voice would ask if it was concerning the same subject. When said yes, it would say GOODBYE and hang up. I tried no and was still hung up on. No personal CS anymore. That is NOT good CUSTOMER SERVICE, l know because I am in CS. For this alone I wouldn't recommend Green Dot. I have had my account for 5-6 years and haven't had one perk, unless I deposit over a certain amount.

I wish the service fee was lower. $8.00 a month is kind of steep. Why can't it be $5. When I have short paychecks it hurts. Please try to see to lower the fee to $5. Or at least a minimum of 15 purchases on the card or $500. Pleeeease.

My suggestion, if a card seems to be compromised or a card is reported lost or stolen, why not verify that the info is true before issuing a new card as the info may not be correct. I experienced this, apparently there was a fraudulent charge trying to be done on my card from Amazon, and Green Dot compromised the card which was fine, but at least let the customer know what you are doing so they don't panic and think that someone has stolen their identity. Just let the customer know that you are replacing their card and why. Thanks.

Don't really think that Green Dot staff know what they are doing because they let my card get hit after it was cancelled and I had a positive balance when this happened. And now I am negative 29.67 and I want resolved so if they can't take care of this then I will cancel my card for good.

I have been with Green Dot for about 4 years and they have been wonderful to me. I never have problems and if I do, Green Dot fixes it without any problems. If I had to recommend Green Dot to anyone I would. They are secure, caring, and dependable. Thank you Green Dot!!!

I am very happy with Green Dot, except for the time that it takes for them to post returns or credits back to my acct. Even after the vendor shows proof that they have paid or refunded money back to acct. It takes Green Dot a number of additional days to post it back to my available balance. In my opinion it should not take more than 24 hours max.

Credit card was very misleading. Threw it away. Unlike other cards they match your amount so our approved for 1000.00 is not all our money. I'm thinking of change debit card and all over this misleading deal due to lack of trust now.

Have no problems. Green Dot is great card to have. Customer service is always helpful. I would not go back to having a bank account ever again. I have had card for a couple of years now and really like it. I even have direct deposit with no problems.

I like how I am able to get the direct deposit 2 days ahead, and how easy it is to use. Adding money to the card at a cheaper price is a nice feature to have as well. I like having a whole month to use my card so I don't get charged a maintenance fee. I do think the maintenance fee is a little too high.

My card been fine. I like my Green Dot card. I had my card for a while now. I like to continue using my card. Thank you!! My card don't expire until 2020. Only thing about the card the monthly charge went higher. I hope it don't get too expensive.

I have been with the Green Dot team for a while now, so I can't and won't complain. Yes I would and I do recommend using the Green Dot card. I am a satisfied user and will continue to be a Green Dot team member. I use it to pay bills, I make purchases and I will say it works well for me.

I was so surprised that my review for Green Dot was taken seriously, but with the help of the company, I can truly say am one happy person right now. Thanks, Green Dot for proving me wrong.

I've never had any major issues with GD. One of the two issues I've had is: the black card has good features but cheaply made. It's peeling all around, because I actually use it. And for a replacement, they close down the card and you have to wait like a week. So I'd be without my card for too long. The second: some gas station self-service areas just won't take it. I have to go inside for them to run it. But that's it. All in all, a pretty decent card and service.

I like the peace of mind aspect of no overdraft fees. Also no monthly fees for monthly fee deposits over $1000, but I am irritated by the atm fees. The cost of getting cash may cause me to find alternatives for payroll deposits. Getting paid two days earlier is a big plus.

I really like the way things work with the card other than the fee I have to pay every time I need to add money to the card and I don't want to do direct deposit into the card. Since it's my money, I don't feel I should be charged to put money on my own card.

Very pleased with the service. Early direct deposit helps me get bills paid on time. Do wish I could have a checkbook though. Some checks I try to deposit by phone are not accepted, very frustrating. Why, how do I get my money? Thanks anyway.

I've had my Green Dot card for a while now and I'm very satisfied! Best part is getting my direct deposit a day early and my monthly fee is waived! I can use my card anywhere without a problem and get cash back. I recently applied for the secure card and I can't wait to use it.

Happy with the card as well but every time I try to go online there issues and have called several times and get some who I don't think understands what I am trying to do. All I want is to set up online acct and have direct deposit and still have no online access.

My experience with Green Dot has been very positive. I love using my card to pay my bills and buy groceries... So simple! I load the amount I need and never have to worry about spending more than I am supposed to.

Great card, great service and also great customer service. I would recommend this Green Dot card to everyone. Since I got my card I haven't got any problems or any issues. I happy I have this card. Also having my direct deposit. Thank you Green Dot for having this wonderful service!!!

Green Dot is one of the best. Their customer service is very helpful and the company is well-rounded. I am a very very happy customer of about seven years now and never had a mishap or bad encounter. Looking forward to many more years. It is starting to be better than having a regular bank with the hidden fees and sneaky money grubbing agendas. I'm looking forward to using as many resources the Green Dot provides for their customers. If I could give six stars I would.

I underestimated these cards, I started my job back in July and have been getting my direct deposit on the card since and I haven't really had any problems at all. I love it, and you all are doing a great job!

I love my card -- cost effective for a senior. One issue: some retail outlets use overseas companies for their point of sale and then the card cannot be used. Discovered this with FedEx computer terminals only - card CAN be used at the front counter. Otherwise my experience is great!

I really love Green Dot! It's really convenient and I get paid up to a day faster. The only thing I don't like is the monthly fee, on top of the V.I P. fee. I think it's a little too much each month. Thank you.

I love Green Dot and the benefits I have with the card. The only thing I wish I could do is take more money than $400 a day from the ATM. Other than that I love Green Dot! I love the direct deposit. I do find if I am between jobs and do not have direct deposit, I don't use the card because of the fees associated with depositing money.

I am very pleased with the Green Dot card. It's easy to reload and use. I have had this card for about six months and had never had a problem with it. I use it to purchase groceries, to pay bills, and to store money so I won't spend it so fast. It's great.

I am very satisfied with my Green Dot card. I have had it about 6 years and will probably have it 6 more. Thanks for offering a non-fee prepaid debit card. I love it. I feel safe not having to carry cash. It is accepted everywhere I go and the refill fee is great. Also thanks for no annual fee as well.

I am very happy with my Green Dot card and account. I have been with you for a long time, I get my paycheck directly deposited on my card, and I can go on the web page and confirm my balance. And if I have any problems, they contact me with a issue with my card when someone is trying to take my money without my knowledge. I just wish that I could win a sweepstakes when they have it. Thank you for great service.

I love my card with you all. It is not hard to use. I got checks I can use and can get my balance anytime I want. So again, just love it so far. Thanks for the service, and I can pay my bills and pay my rent with my check that I got from you all and get cash out of all of any ATM.

The card is great, I love it. Customer support was great also. I have direct deposit which helps greatly and the ATM where I work doesn't charge a fee when I use it. Had it a year almost and not one problem.

I'm doing my best but sometimes I use the card and maybe 8 days later the money is off my card. Then sometimes it's less than a day. I don't understand what is going on. It has gotten worse this year 2017.

I think the Green Dot is good overall. Should have overdraft with cards that's enrolled in direct deposit. Also on paydays the money use to come by 12pm Eastern Standard Time. Now it's comes at 4 or 5pm sometimes 6. That needs to be fixed.

Monthly fee outrageous! Too much to load money. Met the cash back reward within a couple months of having the card, can't claim it for a year. Maybe put a higher amount for reward or maybe make it biannually. Customer service is not helpful when called.

I feel that you should be able to use the rewards before a year. I had my full amount since the first month and way deposit more than the thousand needed. I think maybe let us use it in six months instead.

Worst customer service ever. Difficult to speak to a human. When you do, everyone speaks broken English. My card info was stolen on 12/9. I called to report the transactions that were not mine. I emailed requested documents 3 times. Still no replacement card or money refunded on 1/12. Condescending staff. Not helpful in any way. Put your money in a local bank!

I have been using Green Dot for about 6 years now and have been satisfied with the experience. I use Green Dot for all my online purchases, so the most an ID thief could take me for is the $500 I load each time. All online merchants have taken the card without incident, and refunds and credits have gone through with no problems. My only issue is the increases in the monthly fee, especially since I pay to add funds to the card. I would (and have) recommend Green Dot to my friends and family.

Fantastic VIP customer service all around. Replacement card arrived fast. This instance was the third time my card has been hacked in 2 years. I think a little better monitoring of where transactions are coming from may actually help impact some of this fraud currently being perpetrated. This last time someone was actually hacking my card while I was on the phone with customer service. I'm wondering if there was some kind of data breach that has failed to be recorded or looked into on a larger scale?

Outstanding customer service. Anytime we have questions or need information the Green Dot team have been accommodating. Our card was compromised and we received an unauthorized charge. Within days we had a full refund. Even though it was a small amount, we were pleased with the process.

I was very put off by the fact that this once convenient and useful card is no longer being accepted at many places. Was not notified of the change and embarrassed in line for the decline. Now you are telling me how many words to write in a complaint.

The only bad experience I've had with Green Dot was in the beginning when someone stole my card number, but other than that it was fixed and I couldn't be any happier now with Green Dot! It would be great though to have a lower fee for keeping it because if it wasn't for my direct deposit I don't know I could keep Green Dot.

We have been happy with our experience with the Green Dot cards since we started using them years ago. They are easy to use, and we appreciate the convenience of tracking all our purchases, payments and deposits online from the comfort of our home. We have not had any problems with the system, and if we have any questions, the Customer Service team has been right on target with assistance for us. As senior citizens, this has been particularly helpful for us.

I have been with Green Dot for about six years. I’m very happy with them. I’ll be staying here for another six years. They send me notices when needed. Also I like the fact that I get it early. I tell my friends and family about Green Dot. I'm very happy with them.

This is a pretty decent card. I've been using it for over a year now. I'm pretty satisfied. I would recommend this card to all debit card users. Getting paid up to two days early real helps out sometimes. Thanks!

I am happy with the services that Green Dot provides. The only complaints I would say is that I hate you all got rid of the Green Dot loadable cards. It's hard to have some send you money if you are out of town and they don't have a Green Dot card to transfer. So please rethink about bringing the reloadable cards back.

I have truly enjoyed having my GreenDot Card. I just couldn't use it with Uber car. I would recommend it for anyone who wants a free app that keeps your account safe. I use direct deposit also. I always avoid all fees.