Green Dot Prepaid Cards Reviews

I get a little frustrated that I can only load 500 at a time. I don't always have direct deposit available so I have to pay to cash my check plus the loading fee!! Other than that I've been very happy with the whole Green Dot concept.

I really love Green Dot. The only thing I wish there was no monthly charges for balances below a certain amount. It is very easy to keep track of your balance. I would recommend Green Dot to my friends. It is great for paying bill online.

Been trying to get some paper checks and customer service keeps telling me to look online or on the app but there is nowhere on either of them where I can order some. I really need those checks. Can someone let me know what to do as soon as possible. Please and thank you.

I'm so frustrated with Green Dot because it won't allow me to do a mobile deposit. I get paid by my clients for math tutoring. They pay me with a personal check. It's so important that I can do a mobile deposit. That's why I got Green Dot. Upset!

I have had a good experience using my Green Dot card. It's very easy to use and reload. The fee per month is cheaper than most banks and I like that I can get direct deposit onto it too. I never have any trouble finding an atm to use that is free, so I like that too.

My check didn't come 2 days early as it promotes. I signed up for direct deposit through my work. I don't know when will I be paid. Customer service says as soon as deposit comes through. My work has release the funds.

Works great for my expenses, I have had no problems. I have my money wired to my card every two weeks and have used it all over the country with zero problems. I have all my prepaid expenses like Microsoft office and my cell phone bill, never had a problem paying any of my bills.

I love the card. It's a great card to have when you don't conveniently bank at popular banks like TD or Chase. But I don't think that customers should be charged 4.95 to refill. I think it should be free. Then you will have more customers.

The monthly fee should be lower. Overall I love using my Green Dot card. Love the app. I love the fact I can go on the app to verify all purchases. It happens instantly. Keep up the good work and will continue to use my card.

I think your charges are overrated. It's a trapping someone that can't get a credit card or bank account with high fees. You're looking it 20 $25 every month. Maybe some people can't afford that. I understand you companies you got to make money but I think it's ridiculous.

I'm very satisfied with Green Dot. You guys are true to your word as far as me getting paid early. I'm satisfied with customer service. I really like the cash back feature. I love the no overdrafts and no cost for me to make a purchase. I had two previous prepaid cards and Green Dot is hands down the best card.

I have a wonderful experience with my Green Dot card. I have direct deposit from my employer. I always get my deposit a day ahead of my pay schedule. I love Green Dot, wouldn't have another. Even though I have had several businesses send me their prepaid debit cards to me in the mail but I usually just cut them up and put in the trash.

I have been with Green Dot over 5 years. I'm pleased with the service. I have never had a problem yet. I also like the direct deposit cause I get it two days in advance. I check on my card all the time and it's always on the dime. I will stay with Green Dot forever. When my daughter gets her job that's what she'll have. Thank you.

Hello, I think your svc is a great idea for those without access to a visa logo. But, the fees for loading currency and transactions are not. People who don't have access usually are in debt and don't have the funds to continuously pay the reload fees. But hey guess that's the price we pay.

I have loved having my card. I get my paycheck 2 days prior to payday like what was said. I am very satisfied. I recommend the Green Dot card all of the time to my family and co-workers. It is the best prepaid I have ever owned.

No problems so far. The only thing is it says get your check 2 days faster but it's only 1 day and says you can overdraft up to $10.00 and that's not true. It only does that if it's your monthly fee... so I feel you shouldn't try pulling a fast one on your customers.

I love the service and best part is my ability to transfer money electronically to my wife's card. See I drive a truck over the road and I was having to wire money to her every week. Which was expensive. So I got her her own Green Dot card and account, so now I transfer money at the push of a few buttons and it's free. Thank you Green Dot.

In all fairness my family and I are grateful for Green Dot. My challenge with mobile app is the updates are not always timely. With log in or swipe and deposit alerts via email or the app would be great. Also I ordered pizza from Domino's today and my card balance was on the receipt... This seems like a violation of my rights. Why would any merchant need my balance if they have been paid.

My husband and I share a card. It's great, only issue so far is if a check is made out to him it will not let me deposit them, but it comes in handy while traveling. Thank you and it's easy to get your cash back rewards!

Only thing I don't like is the 10.00 charge for monthly fee, made me go neg. I use the card a lot and wasn't aware of the fee monthly. Other than that I love the service of Green Dot. I recommend everyone I know to Green Dot. I don't wanna lose my earn money back cause of neg 5 dollar.

I like the Green Dot Prepaid Card. The only thing I don't like is that I have to pay to put money on the card. It is very convenient and I can use it almost anywhere. I use it to download a game for my son.

I'm satisfied with my experience. Although this is a prepaid product it works well for my needs. Direct deposit are always on time if not early. I would recommend Green Dot to anyone looking for a convenient way of managing your money.

I have had nothing but great customer service, always helpful, fast quick answers to questions. Always accurate balance info. Easy to use website. A++ easy to use direct deposit. Easy to use text balance check. Sometimes the history text check doesn't always work well. Sometimes reload takes a while to post to account.

I have enjoyed the ease of use of this card but I don't like the monthly fee. I get direct deposit every week and I don't understand why I have a monthly fee. I would think about recommending this card to my friends but I don't want them to have fees as well.

I can always count on Green Dot. I wish I could get to my money 2 days early sometimes but all is good. Awesome service. Keep it up! I like how the VIP user is. I don't however like that if I have to reload a couple more dollars on my card it cost me 4 bucks, I figure since I have direct deposit it wouldn't cost extra.

Easy to use and accepted everywhere. And with the automatic bank to card option, always have funds available. Can also use to send funds to other Green Dot cards or other money transfer services. Have recommended Green Dot to others and also use it for holiday present.

Every time I try to get into my account, I get a message that says check to make sure I'm on the correct website. I don’t have a problem with the card, just cannot check my balance. What can I do about that situation? Is there a way to check my balance?

Love my card but wish you would have left online bill pay as it was. It was much easier to use and read before the update. Love the ease of use otherwise. Loading is fast and easy with ample locations available.

I have had a mostly great experience. Only a couple of issues with miscommunication, but all in all I LOVE my Green Dot card. I have recommended the vCard to a few people and they have had a good experience also.

I enjoy using Green Dot, it actually helped me out more than you can guess. It was like giving me a second chance. I'm better with finances, been keeping track better, they are spot on all transactions and up to date. I'm not 100% where I need to be, but Green Dot has definitely helped me keep the course and I'm so thankful. I would suggest custom cards. I'd pay $8 to make a one time card maybe with Soldiers or Patriotic or just a different color. Maybe even an all black card, but I'd really like a custom card!

I like my experience with Green Dot... Highly recommended. I love the flexibility and the convenience of the card. Hassle free... Easy access to money once the card is loaded. I like the no overdraft fees. Overall I'm very satisfied with Green Dot.

After several unauthorized transactions my account was frozen without notice. I was told a new card was shipped but it would take nearly two weeks to arrive (5-7 working days + weekend days). So I ordered an "expedited" card (extra $15, 2 day wait) and the first card sent arrived before the "expedited" card. I now have to wait 2 more days (4 days instead of 2) to get my account and money available again. Replacing the card has now cost me nearly $20 instead of $4.95. I think I should get my $15 back since the card did not arrive as advertised. I am NOT a happy camper.

This is one of the only cards I have ever continued to put money on. Because the fees are not too expensive and I can use it anywhere. Thank you for making your customer service top of the line... I appreciate how helpful everyone is whenever I've had an issue with ANY problem.

I have enjoyed using my card although I tried to have my Social Security monthly payment changed and they would not accept it. I was very disappointed they would not take it. Other than that, it has helped me tremendously in saving me charges from my bank.

I have had a great experience with you in the past and one now with no complaints to speak about except back in the 90's there was no charge to using the card and now there is. The charge of $9.95 for loading now, and then there was not one. But it was given back so I will remember that in the future.

I don't think that on top of ATM fees that we should have to be charged an extra $2.50 to use our own money, especially after paying a $9.95 monthly fee. To me this is being robbed of my own hard earned money!

I have been a loyal cardholder for several years because of two simple reasons. First and foremost no overdraft fees ever. There is literally no way to overspend. Secondly, it super convenient to use and load. With this card and my Walmart MoneyCard through Green Dot I have a much better control of my finances. My only two suggestions are reducing in store card load and card maintenance fee; for loyal customers (over 5 year customer). Also less promos during balance calls. They're short but annoying after awhile.

Good to use and easy to get. Can't set up with Apple Pay which is annoying. Also I still get charged the monthly fee even though I fit the requirements to stop that. Could use a few improvements on that, but at the end of the day it's still good to use.

I really like my Green Dot card. I use it all the time and it is accepted everywhere. It is also great for ATM usage. It is easy to reload and the VIP works very well for my needs. I do get frustrated when reloading online as it says the reload per day is $2,500 and it never lets me load more than $400 a day which puts me in a bind when I need to pay bills.

Why do you charge a monthly fee when I get SSI. I was told there couldn't be a monthly fee for SSI checks but I enjoy using the card. I have had it for a couple of years and like it but just don't understand why the fee. I use the funds to pay bills and to buy things needed.

I recently got this card in the mail a few days ago. I have loaded money and used it. I actually like the card a lot. It gives me cashback rewards and I can use it anywhere. I just hate the 9.95 monthly fee. Other than that it is a great card. Thanks Green Dot.

So far having a bank with you guys has been great. Everything about it is awesome. Even you guys' credit card is awesome. By far hands down the best place I've ever bank with. I love it. I can see myself been with you guys for a long time. I wouldn't change it for nothing.

The whole wait one year for cash back is upsetting if it stops building up once you get to $100 dollars. Why not once you get to $100 dollars you get the cash back as a bonus then you build back up to $100 again. That will keep people and gain more customers.

I like the card and it is extremely convenient. The only problem I have with it are the fees. You are charged a monthly fee and also a fee to load the card. I'm thinking of canceling for this reason.

I have used Green Dot for many years but with different cards. I have always been very pleased with the ease of using the card, I am even more pleased now that many of the locations that I go to reload offer Reload at the register at a better fee than the Money packs were. I totally have and will continue to recommend people use this card.

Want to say I love having my Green Dot card. It helps out so much. I have told many people how good Green Dot is and I am very happy to have my card to use anywhere I go. Thank you Green Dot for all that you do.

I am very happy with Green Dot. I use the direct deposit and get my pay a day early. Which is very convenient. I also like that it does NOT have a chip. I can also get money at the atm without fees at a local First Bank near me.

I am 100 percent dissatisfied with the decision I received via email and I don't know how you or anyone else could side with the allegations before or after the supposedly incident occurred. Regardless of any else they took monies off my card without my prior approval PERIOD AND I STILL WANT MY MONEY BACK. I WILL be CONTACTING MY ATTORNEY(S). THANK YOU.

I am satisfied with the service. But it could load your funds a lot quicker. I would recommended Green Dot to my family and friends. I have a Green Dot Platinum card I haven't used yet because I don't know how it works just yet. But I am going to put it to work as soon as I can get the hang of it. But overall I am satisfied.

Everything is okay but not pleased about monthly fees. Customer service is awesome. Thank you for letting me express my thoughts. I really love the layout of your website in general. That's all for now. I am finished. Thank you for this opportunity. Goodbye for now.

I think having to pay 7.95 a month if you don't make 30 purchases or deposit 1,000 a month is unfair and not right because the people can't afford to do that. Other than that I haven't had any issues.

I really think this is the best prepaid on the market. If you accidentally lose track of your balance and try to purchase something, no charge, no overdraft fees, no penalties. You can text for your balance and your history. My card was compromised. Boom. Green Dot had a new card on the way and put a freeze on my old card. The card you want.

I have used several prepaid cards and Green Dot is the only one I've never had a problem using online or over the phone or in person. I use prepaid cards for everything and it's nice to know I won't have issues with Green Dot cards.

Love my card. Have had it for over 3 yrs. I don't even have a bank account. I love when I get my pay early. It is very helpful. I will not use any other card but Green Dot. Love love love it. I have my check direct deposit on my Green Dot card. I even bought my sis one so we can transfer money to each other.

It is a good bank but people would like a way to waive fees. Also would like free automatic teller machines. Also would be nice to have a bank location that you can go to to talk to a person about bank statements or disputes on statements or account or to get a loan.

My only issue is recharging the card. I have had to purchase several cards because the stores say the card is no good or it will decline the money transfer. Customer service could be fixed. Hard to understand. Hard to get on the app. The app is a joke really.

Great for direct deposit, the only thing I can say is when your card is compromised it takes too long to get a replacement. But I would recommend this card to anyone who needs a card without a bank account. Great for doing online purchases and paying your monthly bills.

I love it???? Should of been went to Green Dot. They work with you and easy to get a card. It's really easy to get a hold customer services and they help you the best way they can. Love the text I receive when my money is in my account.

I am happy with my experience with Green Dot card. However, I cannot use the card with Samsung Pay from my Samsung cell phone or my Gear S2 Samsung Watch. This is very disappointing. When will I be able to use the card with Samsung Pay, or Android Pay?

My only issue is the limited amount of times you can load. You should be able to load more than 4 times every 30 days and load as much as you like. I have 2 cards linked to my account and can't add my money. It's very frustrating. How can I pay my bills or rent using this card if I'm not allowed to load enough funds?

Great card. Have enjoyed it tremendously and it is great at keeping you informed about your account. It is also great for shopping and paying bills and I like getting my pay check 2 days earlier also. I have had Green Dot for several years now and it has been a great card to have.

I love having a debit card for online purchases but that ordeal last year in May made me uneasy about Green Dot. It would be great if we could log on and see when we have a pending direct deposit.

Overall the service of the card is good. Only draw back is I've been trying to transfer fund from a debit card from another bank to my Green card. Either the ability to do is not possible or I don't know what I'm doing. And you're limited to what you can do from a cellphone.

Don't plan on using card anymore. Felt like I was not done right by you all. Allowed someone to get money twice. You gave it back then took it again. Case closed. Finished. Will not use card anymore. Not going to use it. Thank you very much.

The only issue I've had with the automated menu is while reporting a lost card and the fact that I don't have the card is why I'm calling. How can I be expected to enter my card number to report it lost? I then tried my social security number but because I have more than one card registered with Green Dot I was told to enter the last four digits of the card I wanted to report lost. And without me entering it the process would not proceed. Ending the phone conversation and being hung up on by the automated operator. There was no option to speak with technical support or a live customer service representative. Leaving me very frustrated and worried my money was going to get stolen from the person who had my card.

I love the app and the ease of use as far as reloading as well as using. I do feel like the fees are pretty stiff both the monthly fee as well as the reload fee. I have had outer prepaid cards that were a fraction of the price.

Very disappointed, I didn't have the card a week and you took 9.98 monthly fee as soon as I put money on it to buy something. Thanks to that. I didn't have enough. I would have had to go spend another 4.95 to refill it. I cut the card in half and tossed it in the trash. I do not like being ripped off.

I love it! It's easy to reload, but I wish that it didn't take loading 1000.00 to waive the monthly fee. Green Dot works well, but I do have an occasional problem with it. Sometimes, I have had stores that don't take it. Some stores only take Visa, I think that's ridiculous.

Accepted everywhere and no matter where I'm at I'm always close to a reload location. The app functions perfectly and I always know my balance with a simple slide of the thumb. Direct deposit was simple to set up and my checks regularly came in two days early. Can't beat that!

Easy to use and having the monthly fee waived due to direct deposit is great! I have just one suggestion. It would be welcomed if I could order cards for family members. Other than that no complaints. Highly recommended as a payroll option for direct deposit.

Very easy to use, great customer service and so easy to reload and use. I would recommend to anyone, it's a great alternative to a regular bank account. Also great to use if you're going on vacation or like I said just everyday use. I highly recommend this card.

I am pleased with the quality of service that I have received from Green Dot. The fees are a little higher than I would like, but the service is first rate, and the fees are comparable to other similar reloadable debit cards. Currently, I am content to do my banking this way.

I'm not pleased because my card was charged without my permission. I reported it and I was denied my refund. The company is not real and I would think that ANY card holder would have my back against people like this. But no, they sided with the scammer. That leads me to believe that they got something out of this. I am not pleased at all.

A kid from the Ukraine hacks into my account and takes my hard earned funds from my "secure" bank account, and I'm supposed to be doing cartwheels? Plus I still haven't heard any positive feedback... I like the card, but where's the security?

It would be really nice if you guys would make my express pay from Lyft available right away, instead of making me wait 3 or 4 days to receive it. You have one set up for Uber that immediately goes into my account. It's definitely a headache having to cash out after every ride.

I cannot use my card at a gas pump that does not let you use your PIN number. So if it only runs a credit card it will not work. It only works on gas pumps that you put in your pin. Can you fix this please.

I am so glad for Green Dot. Banks were charging me for everything and freezing my account when deposits got hung up in ATM machines, etc. I get my direct deposit and can use my card almost anywhere. Updated deposits are spot on so I can balance my money better. I love the waiving of monthly fees with certain high deposits or 30 or more transactions. Less cash back really saves me money since I don't really need to pull cash out anymore. It has definitely made payments easier for all my bills.

I love using the card but feel like the fees are not fair to us with money going in from direct deposit or just adding money. The deposit amount is way too high especially for loyal long time customers. Especially if using the card frequently. Needs review.

Atm fees after I pay to pull money out I pay a extra 2.50??? 3.99 to make a deposit at a store??? I'm about to get rid of it. I make over $1000 a month so I don't mind that fee... But maybe a atm of your own? Or if I use a atm that supports Green Dot a free atm withdrawal.

I would NOT recommend Green Dot because the customer service is not helpful at every time I've called. They can't do something or I can't understand them. Then they say get direct deposit and get your check one day sooner and it's a lie. It was her taxes deposit and get 100. That was a lie. Then it's a fee of 4 bucks at atms. I just feel the card is a waste of time.

I'm very pleased with my card. I'm able to use it for all sorts of things. And I'm able to keep track of my money as well. I would recommend this card to anyone who wants one, but doesn't want the over draft charges that normally go with them.

Since I have been with Green Dot, it has helped me out more than I can count! It is easy to use and awesome to use. The card is accepted in many places and that is useful. If you are in need of an account, then this is the best card to use.

I like the card. Just need to know if I can use card swiper to load up my card but I like my Green Dot card. It's safe, fun and very useful. It helps me save my money. I can use cash back. I really like it. I hope to use my Green Dot card for life.

I've used my card for years and I have never had a problem with the card itself, only with the customer service people, or some new companies that doesn't take it. Otherwise I am very happy with the card and even have recommended it to my good friends who started using it and are happy with it as well. Thanks for the continued service and support.

It took me 2 days to register my card. Finally was able to do it through a friend of mine who helped me. Then once I got it registered not even 24 hours later and the monthly fee is taken from my card. I didn't even have the card a week let alone a month.

Great card no problems so far. Very happy with customer service. Would recommend to friends and family. Like getting paid a few days early. Not sure what more I can say. All and all very happy with my card. Maybe a different color or two. Or a text message with balance and card used.

I am pleased with my card. I get my check a day in advance which is very nice and I load just enough to where I don't have to pay a monthly charge. The only downside is having to pay almost 5 dollars just to put money on my card.

I feel the fees are so high! I feel as the consumer I should get some money put on my card. I have been a member for over a year and I feel no appreciation. Just once I want to be the winner of the $5000 dollar give away. I'm just being honest.

The only thing I don't like is I can't use them at the gas pumps or at a Redbox. I'm really upset about that. I don't like that about this card. Need to fix it. I'm about everything else I like. Have not had any problems with it other than using it at the pump or the Redbox. Thank you.

The only complaint I have is that I can only do 6 transactions in 30 days. I need unlimited transactions or even 30 a month. If this could be fixed everything would be perfect. But I have to use multiple cards like reload it, and rush card and that don't work for me.

I love Green Dot! I had problems with Wells Fargo. I really appreciate you guys. Thanks for helping people in debt like me to still carry plastic. Thanks to Green Dot I can pay my bills online like a normal person. No more giving people money so they can pay my bills with their debit cards.

On July 17th I open the card with a $500. 2 minutes later I did another $500. I've been fighting with your company for 4 days now to get my other 500 on my card. They even talk to the people at Circle K the supervisor there. Still no money on my card just the 500 I open it with.

So far I've had no problems. Everything is in order just the way I like it. All of my transactions are up-to-date and show exactly what I have purchased over the last couple months and I'm very happy and comfortable.

Wish there was a better way to transfer money online. If there is, would like details. Don't like having to go to a store. Also don't like the fact that, when used at a hotel... they take out a larger amount and there is a big clearance time frame.

My experience with my Green Dot card has been great and it makes paying bills easier but the monthly fee of $7.95 even if you don't use the card is a bit much. Otherwise I would recommend the Green Dot to anyone and everyone I know.

I love Green Dot. I have been using them for 5 years Now. I think that if we had a fraud alert as simple as a text that your card is being used for a certain amount on a certain transaction to help better protect the money on the card it would be even better!!!

I enjoy having the Green Dot card. I feel as though the load fees are at a high cost but overall I like it and enjoy being able to use it for purchases online. I also would like there to be more locations of choice to reload the card as well as lower the cost.

Card is great. Can use anywhere. However I got the card because I was going through a divorce. Once I got my name changed I was told I had to get a new card. Buy one, go without direct deposit while things were set up and start all over. For someone that has used this card for a few years, they should be willing to accommodate their customers.

Why would I give good rating when I'm told to either reset password or wait 24 hrs to log in again. I needed answers so I choose to reset password. STILL LOCKED OUT! About to find a different card to hold money on. I'm always paid by 7pm on Wednesday and now nothing on my card at all and I'm locked out of the web account page.

I used to have direct deposit. I recently changed jobs and my new employer does not offer direct deposit. My card is costing me at least $20 a month. There is a fee for everything! I no longer recommend this card to my friends and family. It is not a good deal.

The fees to withdraw money is outrageous. You charge you to load money. To withdraw our funds you charge us as well. In my opinion some of the fees need to be eliminated. For every withdrawal from an ATM we are being charged at least another $5. It's not fair in my opinion.

I have really enjoyed my card. The only thing I don't like is how late the deposit come. I wish they will start doing overdraft on the cards that would help out a lot. I think if I'm enrolled in direct deposit my card fee should be waived. This just what I think.

The only thing I don't like about this card that it gives you a limit to how many money packs you can load. I work from home and I thought it would be good to get paid with money packs but it limits me. So now I'll have to find another way to get paid.

I like the ease of using a card from Green Dot. I like the feature of sending money to another Green Dot user. I like that I get paid a day earlier with direct deposit. Customer service is a nightmare. I barely even call customer service because I know that I won't be able to understand them and they will not be able to help me. Basically the Carter's fantastic as long as you never have any issues and can solve any issues that you do have on your own.

I feel like the cash back is a great thing but have to wait 12 months to cash in. Seems harsh and you say you can get up to 100. I have had the card for a month and already saved 50 instead of waiting 12 months. I feel I can get it whenever.

Never had a single issue with direct deposit or unauthorized charge. Never had to call customer service, card works everywhere and direct deposit is even a little faster than other banks. Plenty of ATMs, with low fees. For someone who had some issues with getting an account Green Dot has really been helpful.

I rarely have any problems with my account. But when there is one and you have to call in that can be a pain. My card never wants to scan when I use it. I had the same problem with my other card. It always has to be manually put in.

Need to be able to sign in and set up an account to be able to use new card... Website is down for the last two days. Does me no good to have the card... I am very disappointed. Would take it back if I thought I could.

Beware!!! Beware!!! Just a way to take your money!!! This was a gift card and what a major mistake. Because of $8 bucks a month, $4 to load money, my goal was to spend gift money and cancel card. 2 months later customer service will not cancel my card. I loaded money to pay the ripoff fees then tried to use the card to bring my balance to zero so I can have it closed but was unable to use the card that just took my money. Calling and speaking to someone in customer service is a big joke. One hour and 30 mins later after being transferred, hung up on, I was told my card was flagged and they sent a new one. Flagged for what??? By whom??? Then I was told I need to activate the card and they wanted all in information on the card... so I guess now they can see my card. There is no supervisor!!! Okay lady stated she canceled and close the card and in 2 weeks I will get a refund check.

My mom purchased a Walmart gift card (issued by Green Dot Bank) as a gift card for my son. They will not under any circumstances honor the card or answer any questions without a receipt. Why is there a card number and bar code if they won't use them? The cards have no value unless you have a receipt. Also, there is no way to contact by phone or email or text. If you have a complaint you have to fax it. It would be hilarious if I wasn't out $50 PLUS the $3.95 they charged me for the privilege of purchasing the garbage card.

I put $100.00 on my card at Walmart on 7-15-17 and it still isn't on the card. Got a receipt from Walmart showing they sent to them but nothing is on it! Called Green Dot and explained the problem they just keep telling me to check back in a day. Got a case number finally but still nothing. What a way to run a business!!!

My account has been drained and I am unable to access my transaction history. They send me useless info. I have been trying for more than two hours.

I recently purchased Green Dot Card and it says that it is an invalid card. I've tried to get a hold of a CSR multiple times but to no avail. I have also seen other people have this issue with no resolution.

Green Dot lies to their customers. They told me that I would be getting a check for $61.15 and my account said that I will be getting $53 dollars and something cents so they lied to me. I will never go with Green Dot ever again. I don't like being lied to. I wouldn't recommend Green Dot to anyone.

Bought this card today with the intention of using the card today with a online purchase. Well little do I know that I have to wait whole (curse word) week to get the official card before I can make a purchase online internationally. I am extremely livid. They need to disclose this type of info before you use cash to get this card. Now I gotta wait a week to buy something that's gonna 2 weeks to ship. I will never use this card or Visa again. I'm switching to MasterCard for sure. Visa has lost a customer and I will spread the word how crappy Green Dot and Myvanilla is.

If I could rate these idiots with below one star I would. My tax refund was rejected because the first 3 numbers was left off the account number. I called them 2 weeks before and they refused to address the problem, refused to even attempt to help me. They did not try one bit to help fix this mistake. I know that if one person with that company would have tried it would have help. The first 3 numbers are the same for every single card I have, every card my husband has, every card my sister, brother, son and daughter have. So I know it was fixable. They simply did not care.

All 3 cards I bought on July 2nd all came up invalid when I tried to register them. I have $500 on each and can't get anyone to help me get my money back! I have sent all receipts via email and talked to people on the stores retail line. I still can't get my $1500 back and nobody seems to care!!!! I would not recommend.

Bought a prepaid card to use until I got back home to my real actual debit card. You pay $2 for the card and have to load no less than $10 on the card in order to use it. If you load any additional cash on the card there's an additional fee of "up to 4.95" ($5) each time. So let's just say $20 dollars for the start up. Now if you do it electronically there's a background check (no kidding) birthday, social security number, verification on where you've lived in the last 10 years and in some cases additional forms of identification (yes, this may include a faxed of emailed state issued photo id).

First off I purchased the Green Dot cash back white card. Went to register online said I would have to wait 24 hrs to activate. Called customer service of course they can't help because this card can only be registered online. 27 hrs later I go to register and activate and not even 20 min later some company has charged me for over half the amount of money I loaded on. NO HELP from no one...

I got my card when I was laid off and didn't have a bank account. It was easy to setup the direct deposit with my new job and I was able to use it just like any credit or bank card. It was a very good experience; the convenience of it was great. I would have liked to keep it a little longer but I was laid off again so until next time. :]

Don't use this card. It's a checking account look alike. It has limited features with absolutely no benefits to anyone other than Green Dot. You are charged to add money to your account. They claim you will get your funds faster by using direct deposit. Not true, I am setup for direct deposit and the funds are deposited on the same day as my previous checking account with direct deposit.

While I understand that a 24 hour lock out may work for protecting cards when activated. I find that locking out WHILE registering is an issue. I attempted multiple times to register my new card (I assume it hadn't been updated fully into the database from the store I bought it to you) because it kept saying the card was invalid. After an hour or so I tried it again and the site said I was locked out for a whole day due to multiple attempts. This seems pointless at this point because I can't attempt to crack a number while trying to register it especially when it hasn't yet BEEN registered. The time in which you're locked out is also extremely outrageous, a 24 hour lock out is too much. I'd suggest a 2 hour or so lock out and monitoring of IP addresses were invalid entries come from if they are coming often.

There have been many times that I am not able to use my card or the app. I keep my money in the vault unless I need to use it & there have been many times the app is not available to transfer money & several times where the whole system has been down to where I couldn't use my card at all. You know how embarrassing it is to be told your card is declined when you know there is plenty of money available, all because the system is down?

I purchased a Green Dot card at my local Walmart. When I try to activate it... it says invalid. Walmart can't do anything and unless I have a valid card I can't reach anyone so at this point I'm out my money with this worthless card that I needed to pay a bill with.

We purchased the card for my daughter to use for ATMs to get cash while traveling & not have to carry a large amount of cash. According to the packaging it would be good for ATMs and internationally. She registered the card after purchasing and then received a notice stating she didn't pass security verification and did not have cash access & it couldn't be used internationally.

I am happy with my overall experience. There is one drawback to this card that should be at least considered. If I take a check into Walmart to deposit it on my card, it doesn't make sense that I am charged a check cashing fee. I'm depositing it. Why is this allowed? I can continue my regular bank account if I want to be nickel and dimed to death. Otherwise, a good experience with my MoneyCard. I love the app and notifications. Makes keeping up with my purchases hassle-free.

My 15 yr old son bought this card thinking it was a prepaid Visa card. In order to use it they need a social security number. I don't want to give out this information. Tried calling the number on the card and I can't get a live person. All it does is bump me back to you need to register this card online. I think he just lost $200 and there's nothing I can do about it. He works hard for his money and that's unfair.

My son won this gift card at work. He tried to purchase shoes at Lord & Taylor, however, it never went through. They took the $179 from his gift card, however, when I called Lord & Taylor about a confirmation for the order, they said it would not go through because they do not accept Walmart Visa Debit cards for online purchases. The order was placed on 6/18/17, I was told on 6/19/17 that the money would be refunded onto the gift card within 7 business days. As of July 6, 2017, the money has not been refunded to the card. I called them again and they gave me a case # and was told it would be reviewed. That was on 6/30. I called today and it hasn't even been looked at yet & they suggested I notify the bank.

Don't ever use Green Dot! I made a purchase at Macy's online using one of my accounts from another bank, I have since closed that account but needed to return this item. Macy's gave me the option to refund it on another card so I used my Green Dot card to refund it to. When the money went into my account they instantly blocked it because they didn't see the original purchase for the refund, not only do I not have access that money but they blocked my whole account so I can't access any of my money. I have to take pictures of my receipt from the original purchase and return receipt and email it to them. It apparently takes two business days to process and I am on vacation and this is the only money I had access to so this has left me in a very difficult position considering I have absolutely no money on me for my hotel, food, and everything else I need while I'm away from home.

I put my last bit of money on a prepaid card on the 1st. It's the fourth. I haven't been able to do ANYTHING with this card. It says I HAVE to register/activate this card online. For four days now it has said that the system is down or I have reached the maximum tries to activate the card within 24 hours when it's my first time trying to register that day. I've used the picture to load the card number and typed it. None of this has worked.

My normal bank made a mistake and had to void the teller withdrawal from the Green Dot card. It has been 5 days and Green Dot will not put my money back on my card!!! They continue to say it will be on or after July 8th!!! They have all the return codes from my banks credit card vendor however refuse to give me MY money!! Do yourself a favor and don't trust Green Dot!!!

I love my Green Dot Prepaid Card. I tell all my friends and family it is the way to handle their money, I will never use a bank again. I get all my direct deposits as soon as they are posted, no waiting like with a bank. And I never have any hidden fees. I love the vault feature, definitely helps my paycheck to paycheck family stretch our funds.

I don't have any complaints. Thus far I have not had any negative issues. I love that I get paid a day (sometimes two days) earlier than I would with normal direct deposit. I'm glad I switched the bulk of my pay to my Walmart card. It has been convenient and I love the cash back feature.

I had to shut my Green Dot card down. Someone took all my money. I reported it and never got my money back as they were pending the transfer. I call and ask you to stop it. I did not order nothing especially something out of the United States. The person on the phone said they would have to check on it to see if I purchased something but I did not. But they did not believe me and so I am thankful it was only about a little under 200. But I would not recommend green dot to people. Maybe if I got my money back.

I've been nothing but satisfied with my card experience. The only irksome thing I've had is that the bank account registered to the card does not show as an actual account, so I had to keep my regular bank account open to pay things such as my car payment.

I appreciate the early texts about my paycheck deposits and the fact that I get my pay a day earlier now. I wish it was quicker to get your balance when calling the 800 #. I don't like listening to a bunch of information, that doesn't pertain to me, when all I want is my balance.

I recently found a Green Dot reloadable prepaid Visa that was given to me as a gift a couple of years ago. I never used it. I actually just opened the theft-proof packaging when I found it. I noticed there was an expiration date, so I went on to the website to see what I could do to have it replaced. The first thing the website said was to register the card, so I entered the card number and code on the back of the card. The website said it was ALREADY registered. So, I tried activating the card. It said it had to be registered before I can activate it- wait, what? I searched the website for answers.

I love this card. I love that I don't have to have a real bank account with so many fees. I have been a valued customer for over a year and I will never change. Thank you! Very satisfied! You make the direct deposit very easy and I always get my checks 1 day early! I love that!

Bought a prepaid card today. When trying to activate card says card is invalid. Can't get through to any human from the phone numbers provided. This is infuriating and seems there's nothing I can do at the moment

My husband has a Green Dot card. We live in Tx. Never leave Texas. Yesterday 4 purchases were made at 4 separate locations in Pennsylvania!! For over $420!! When we contacted Green Dot they said because the purchases were still pending, they couldn't do anything for 7 days! So now we are broke for 7 days with 3 kids! All due to someone committing fraud! We contacted corporate offices of the stores where the purchases were made. A new card is being mailed to us. But we are still without money!! Thanks Green Dot for having our backs after we have been with you for years!! This should not be allowed! They should be able to cancel the transactions since they can tell we aren't in Pennsylvania!!! This is the worst I've ever seen business being handled!!!!

I got my Green Dot card as a birthday gift and when I went to check the balance it says there was a monthly charge that I was definitely not aware of and instead of $20 I instead had $12.05. It had taken $7.95 out of my account and this was upsetting for me because I am trying to save money not lose it.

Great card to have. You can use it just about anywhere. Just wish the loading fee was just a tad cheaper. Other than that, I highly recommend it! The customer service line is great to use, very easy and twenty four hour access. Thank you Green Dot!

I am very happy with the account. Makes it very easy to manage my money, and pay bills. Never have to worry about overdrafts or extra fees. The only thing I would change is the fees associated with cashing a check, seems a little excessive when you get charged to make the deposit to your account.

I so love having this account. My funds are there two days early which is a plus. I have easy access online to check my transactions, balances and deposits. When I use my debit card when making purchases, I have no problems with using the card or even when I use the my card at the ATM machine. Thank you Green Dot.

It's easy and cheaper than banking account, I would recommend to a friend. And I like the rewards you get, even tho I haven't won any money. The only thing I don't like is I'm charged at every ATM and some ATMs I can't even use.

I've had no troubles with the card. It has helped me to pay bills and have a place to have my check deposited. I've had some financial troubles in the past and am unable to get a checking account with most conventional banks and this has been a life saver for me.

I have been trying to check my balance and entered on the ** out. It tells me it doesn't recognize what I'm asking. Next I wanted to know why paycheck didn't come on my card two days early like first one did.

I like the fact of extra early deposit for checks. I don't like being charged $2.50 fees each time I take cash out of my account. That adds up fast when you need to get money out for cash or buying money orders.

Overall, very happy with the Walmart Debit Card. My paycheck gets deposited early, with no fees. This is a great way to get access to direct deposits, without the hassle and costs of a checking account. Best of all, you can't spend what you don't have, so no overdrafts.

For the most part, I love my Walmart Moneycard. I like doing everything at Walmart, but not all the cashiers are aware they can load money from any register, not just The Money Center. Not all companies accept it (i.e. Uber). I like that checks have to be preapproved.