Freecreditreport.com Reviews

The free trial was nice but BEWARE. Canceling is made to be inconvenient & time consuming as they won’t let you cancel online. You have to call. I called & was placed on hold for more than 15 minutes. I feel this is to deter you from canceling before paying after 1 week.

Supposed to be a free report that you can get annually. But in reviewing my bank statement, I saw a monthly charge for $39.00 that I never agreed to. I’m 70 years old & was just wondering what my score was. I called the number they provided & canceled my “account”. This is terribly deceptive & time consuming to straighten out. I believe they need to reimburse me for the $39.00 they withdrew from my account. I cannot afford a fee like this for every month that they withdraw!

Absolutely terrible company! I paid a $1 last week to see my current credit score and next thing I know 9 days later I’m getting charged $21.95 because I have a membership with them I was NOT AWARE OF & DID NOT SIGN UP FOR!!! I feel like I was scammed & now I’m about to go through the process of disputing this transaction and trying to cancel this membership I did not sign up for! To add to that I’ve heard it’s difficult on even trying to cancel so it’s going to add more stress for me!!!

I have actually used Freecreditreport.com at least for the past couple of years and have to say they have been an extremely good company and have provided me with accurate credit reports when I have needed for a very reasonable and affordable price. I noticed there are quite a few bad reviews and although I can understand that not everyone is going to have a great experience even with a company that is the best of the best, this has not been my experience with this company.

I was with these guys for many years mainly to get reports on my credit. For the first time I called them wondering about why they keep raising their fees so much every year. I just got treated like I was nobody for their company. As they said, I was in a promotional packet and that is why the fees were low and now they are going up.

I was being charged $5/month for credit monitoring. Suddenly, the price went up to $17.99/month. I have been trying to cancel for over a month with no satisfaction. The wait time on the 800# is over 2 hours!! How can anyone stay on hold that long during the workday? I have also tried to cancel by email with no response. Please do not use this service. Actual free credit reports are available on most banking sites.

Can't cancel or log in problem waiting time says greater than one hour! What in the blue hell a company that make a customer 2 hours? Never heard or will hear in the future of such. They need to close their door. I stopped by reporting them to credit card by false charging. They are so unprofessional. It's not even real. The worst company that ever created in the history of America. I hate this company and never recommend their service even for my best enemy!!!

I was falsely charged and did not know that they were going to charge me, because it was stated free credit report. I do not want to be charged or use membership. $44.95 is what I was charged last time for a free credit report which was not free after all. After a few days they charged me $44.95 for a membership that I did not need. I already am signed up with Lifelock and do not need them. I was led to believe it was a FREE CREDIT REPORT but it was NOT!!!

NOT free and ALSO a total SCAM! I took a screenshot of all of my log in info as I do with everything, to send it to my private email, so I never have a login issue and I NEVER have since I've started doing this UNTIL today with this BS site! I put in my info 6 times and it kept coming up invalid and found my old account from 4 years ago and was trying to make me pay an additional $24 to get my FREE REPORT that I ALREADY recently PAID for IN FULL less than 1 month ago and am supposed to be able to VIEW it as much as I want every 30 days! TOTAL BS!

Freecreditreport.com. Nothing free about it. Once I used my credit card for the 1.00 fee they require in order to see my Experian report, to see all 3 reports they enroll you in a membership which will charge you (hidden fee) 20.00 a month that I came to learn about via email. I didn't agree to that 20.00 monthly fee. I called the next day to cancel that "membership" but apparently my request was not submitted, although that call was recorded in their system, the request to cancel was NOT. (So why else would I call the next day?) So they automatically deducted that amount from my account one month later. Todd from CS was rude and cared less about what he calls "a miscommunication".