
Freecreditreport.com Reviews
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About Freecreditreport.com
- Quick refund processing
- Satisfactory customer service
- Unauthorized charges reported
- Difficult cancellation process
Freecreditreport.com Reviews
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Reviewed Jan. 23, 2008
Almost 80 dollars worth of charges have been removed from my bank account. Lets see if my call truly cancels this service.
Reviewed Jan. 14, 2008
I Googled 'free credit report' and the first option that came up was FreeCreditReportsInstantly.com. I signed up thinking I would see my credit report for free (were charging $1.00 which would be refunded). They asked several security questions (including my credit card numbers). I did get a copy of my credit report. I was shocked the next day to see four $1.00 charges not only from creditdiagnosis.com, but also from other companies associated with them. I was then charged $29.95 for a membership that I did not sign up for. The only thing I signed up for was to receive my credit report for $1.00.
This company has taken $34.00 away from me.
Reviewed Jan. 2, 2008
From Edmund's dot com website, I was forwarded to FREECREDITREPORT.COM. Being very new to the American's credit history checking, I thought that free credit report is allowed by government once in 12 months; and when I was forwarded to freecreditreport.com, I signed up and though I was signing up for this FREE credit report which I see each time I login. When billing comes, my credit card was charged for several months. I only found out today. Been charging me 4 x $12.++ I could have used WAMU free credit reporting, if only I'd known.
Nowhere in their terms do they describe what the free report is. It is very misleading, trapping unaware victims who are doing the transactions in good faith. FREECREDITREPORT.com is very opportunistic in their approach, and the name itself is misleading because it is not free after all. They are tricky to the under-privileged of this credit history culture's terms and words used. They are not living up to their name.
I was paying for something I thought was free.. My credit card is depleting resources. It's a waste.
Reviewed Dec. 12, 2007
This company uses a deceptive method to get people to sign up for their monitoring service. It is an opt out set up so that if you request the free report and you fail to call and opt out before the 30 day free trial ends, you are stuck with the service until you do cancel. I told them they could just as easily set up their website to be an opt in process so a consumer purposefully makes the decision to sign up for the service or not. Their kind of deceptive service depends upon customers like me who missed the information that was buried in the material prior to asking for the free report. I guess in the end, nothing is ever really free, you end up paying one way or another. So much for a company that wants you to believe their purpose is to protect consumers!
I was charged the $12.95 fee and they would not reverse the charges.
Reviewed Dec. 3, 2007
After I ordered a free credit report from freecreditreport.com, not only did I began getting billed for a repeated service I did not want, I then began getting fraudulant charges of $1.00 per month by YOURSAVINGSCLUB , as well as fraudulant monthly charges from PMIDENTITY.COM and PRIVACYMATTERS123 . I never ordered anything from them, don't know who they are, and when you call the number associated with them on the credit card, the automated voice asks for your credit card number. I believe these three companies are the same company.
I used another credit card on freecreditreports.com and the same three predators began charging that card. On the other card, this company charged $29.95 per month.
YOURSAVINGSCLUB, when you call, talks about canceling your membership. This is a major scam. Never had a membership to anything. Repeated disputes to credit card company, and they were charged back, but they kept charging the cards. I had to cancel both cards. Approx $400 in fraudulent charges. Since I went in to freecreditreport.com, these vendors have been relentless and fighting the charges have been a nightmare.
Reviewed Dec. 3, 2007
After I ordered a free credit report from freecreditreport.com, not only did I began getting billed for a repeated services I did not want, I then began getting fraudulant charges of $29.95 per month by PRIVACYMATTERS123, as well as fraudulant monthly charges from YOURSAVINGSCLUB and PMIDENTITY.COM. I never ordered anything from them, don't know who they are, and when you call the number associated with them on the credit card, the automated voice asks for your credit card number. I believe these three companies are the same company. I used another credit card on freecreditreports.com and the same three predators began charging that card.
The charges would not stop, even after repeated disputes filed with the credit card company, and the request to block their charges. They continued to charge the cards and two credit cards had to be cancelled, causing damage to our business because we had no credit cards to utilize. They charged over $450 before I had to cancel the cards.
Reviewed Nov. 5, 2007
I went to check out the freecreditreport.com site. There was supposed to be no charge; I am still being charged by Freecreditreport. My bank account is totally screwed up and overdrawn. I am not presently in a position to rectify the penalties still being enforced by my bank; in fact, they are about to close my account, and my family and I are facing eviction due to bounced checks. What a mess and just before Christmas. I do not know what to do.
Reviewed Oct. 26, 2007
I went to FreeCreditReport.com to get a free credit report, and was signed up (without my knowledge) for a $12.95 membership.
When I called the company, they agreed to cancel my membership but refused to give a refund for the charge that had been posted to my credit card. These charges went on for about three months. Each call I made, customer service stated they had no record of me calling. I finally got the matter resolved but no credit of the nearly $40 charged, back to my account. Worst company in the world to deal with.
Reviewed Oct. 21, 2007
I signed up for a free credit report on freecreditreport.com and was asked for my credit card information for verification purposes only. The site assured my credit card will not be charged. The following month I saw 2 charges for $12.95 from this company--one for my report, and one for my husband's. I called the company 5 days after this charge appeared on my credit card, and was told by the customer service rep that the website is misleading, but they have a no refund policy. Individuals sign-up for a service that is not free, then charged, then freecreditreport.com claims a no-refund policy.
Charged $25.90 without knowingly authorizing this charge.
Reviewed May 13, 2007
I had used the service once, then asked to cancel- I was connected to what sounded like an older gentleman, who used some fear tactics such as telling me that there had been several times my report had been looked at, an account opened in my name, etc. I could not get the account closed,and they continue to debit $12.00 oer month from my checking account as an automatic debit each month, which has been going on over three months dispite my attempt to get CIC's debits per month to cease. I have also searched for a physical address, as did the bank, and found none.
Reviewed April 22, 2007
I haven't been able to access their website since December of last year. Their customer support asked me to login on another computer? What kind of support is that? The website doesn't work, period. Their support staff is seriously dim.
Reviewed March 26, 2007
I asked for a copy of my credit report and credit score in anticipation of applying for a loan, because I was aware I had had some credit problems in the fast, and wanted to see what the likelihood was of getting the loan I wanted. According to the report I received, my credit score with all three credit bureaus was close to 700 points. When I actually applied for a loan, I was told that my credit score was actually closer to 600 points. The actual credit reports I saw, and the ones my potential lender saw, were actually the same but there was a 100 point difference in the credit score.
Reviewed Jan. 2, 2007
My bank (Washington Mutual) provided me with a contact phone # for FreeCreditReport.com, but it was a bogus # -- and the other company (a credit reporting agency) was angry about this....
Finally, I left a message on a Boca Raton, Florida # -- the direct line to one Jeffrey Applebaum, President of FreeCreditReport.com, RunMyMortgageCredit, CIC, a bunch of hedge funds, etc. I left an angry message, demanding a call back. Applebaum DID call me back -- but threatened me with a civil suit if I asked my bank to credit back the bogus charges (WHICH I DID -- AND THE BANK HELPED ME.)
Next, Applebaum harassed me three more times on my phone answering machine (he called me a liar and said I should be in shackles...he was mean-spirited, sexist and abusive (Let's put it this way: I wouldn't invite him to a neighborhood block party!) He insulted me and I said that I was not that smart and I would never be able to get an attorney to represent me (Ha!!I have connections with the best attorneys in town.)
Reviewed Dec. 15, 2006
Well, I was angry they lied about the charge saying they only use the info. for verification and charge me later.
Reviewed Dec. 8, 2006
$12.95 charge to my credit card. Time lost trying to figure out where this charge and come from.
Reviewed Oct. 29, 2006
I ordered free credit report and saw that I was being charged 12.95 I saw on their site a disclaimer:
When you order your free report here, you will begin your free trial membership in Triple AdvantageSM Credit Monitoring. If you don't cancel your membership within the 30-day trial period, you will be billed $12.95 for each month that you continue your membership.
I called their toll free number 1-877-481-6826 and asked my account to be cancelled and they cancelled it after giving me 3 reasons why I should keep the account.
It charged me money that I didn't know I was going to be charged. When I first signed up there was no notice that I was going to be charged at all. The webpage now is an updated one then the one I originally signed up on.
Reviewed Aug. 16, 2006
Reviewed Aug. 14, 2006
I ordered a free credit report for my wife and they asked for my credit card information for verification which said that they would not charge me for. It was just or verification purposed only. I have only received one report since I filled out for the report and they said that they have been monitoring her report. Never asked for the report to be monitored nor have I gave permission for them to deduct $12.00 a month from our account.
Reviewed July 15, 2006
I signed up for the free credit report. which was not free it was 12.95 per month. I waited, and waited for them to send me my acess code in the us mail. I waited three weeks and I then waid this is not right, I then called to cancel, which took 30 minutes by phone. By that time I recvd. the code in the us mail.
I looked my info up online, and it was still activated so I printed out my report. Many things were incorrect on the report. So I emailed the company with all the discrepancies, another two weeks went by and nothing.
I then sent another email asking if they had ever recvd the first and they finally responded, saying that to file a incorrect item from the report I had to contact Experian on line. Well I tried that and I can no longer access my account, because I cancelled it. What am I suppose to do now?
Reviewed June 15, 2006
1-877-481-6826
Reviewed May 18, 2006
In early April, I signed up for my free credit report on-line through 'freecreditreport.com'. I received an automatic notice saying I would receive my access code in the mail since I apparently failed the on-line verification process. ??? I never received anything from them and I never received my free credit report. I started receiving numerous e-mails from them alerting me of updates on my credit report, which I still never saw.
In May, I saw a charge on my credit card for $12.95 from them. When I called them, they said that after I received my access code (which I never received), I had 30 days to cancel otherwise I would automatically start being charged $12.95 per month for a membership! I told them that I never received the access code, never saw my credit report and I wanted a refund. I was told that they normally don't give a refund but would cancel my membership.
After debating my situation with the customer service rep (Ryan ID#61570), he said he would give me a refund and cancel my membership. I believe this is a scam. If this happened to me, I'm sure it's happening to many other people, and I'm also sure many people don't even notice the $12.95 or don't want to bother with the hassle of calling and staying on hold in order to get the refund. $12.95 times thousands of people certainly must add up fast.
Freecreditreport.com Company Information
- Company Name:
- Freecreditreport.com
- Year Founded:
- 1995
- Address:
- ConsumerInfo.com, Attn: Customer Care, PO Box 19729
- City:
- Irvine
- State/Province:
- CA
- Postal Code:
- 92623-9729
- Country:
- United States
- Website:
- www.freecreditreport.com
