Freecreditreport.com Reviews

I noticed a charge on my card for $14.99 from Experian. Did some digging, and found it was a subscription to Freecreditreport.com. I had not signed up for an account. So, I called them. My card had been used on another account. I said, "Well, you can clearly see the account is not in my name, and I did not authorize it." They said I was past the 7-day window to cancel. I was livid. I said, "This is not my account, but you used my card." I had to shut down the card to have it investigated. I tried via email to fix it. They kept telling me the benefits of my account... Which was not my account.

I called freecreditreport.com to cancel my account. This was before the trial period ended. I was continually charged. Not the $11.99 but $19.99. When I call customer service, they apologize and say it will be cleared up. Still charged but now I cannot access my account. Called again, I explained I couldn't access my account for three months. I was informed I last accessed my account in May. Yea... that was three months ago. Once again, I was told I would receive confirmation in the email provided confirming cancellation. I was also told I never called to cancel which I surely did! I hate this company, they need to be stopped!!

Free credit report is waiting for a class action suit from the people it is scamming! Report your complaints and experience to the BBB. Take the time and you may get a refund, but better yet, let them deny and dig their own graves. Get it documented, the day will come when we can bring down this company.

Experian is misleading. Under the guise of 'Free Credit Report' they have you sign up for a 'membership' of $21.34 per month. Do not use www.FreeCreditReport.com or Experian Credit Services.

So I went online and put in my card number for the $1 charge. I check my bank stuff online and see a charge for $32.95 and the $1. I did NOT approve the charge for $32.95. They said I clicked to upgrade to see all reviews which I didn't. They did say they would refund me the $32.95. If not, I will get my bank involved. These people are shady, shady, shady.

This company is a scam. Beware. They were billing me $19.99 every quarter without any authorization. Another example on the degradation of business practices in the US. When a capitalist society turns to deceit for financial gain, everybody loses. I am ashamed to have fought for this country.

If you read the fine print... you would never agree to do business with such a slimy company. If you do, and you want a refund... expect to fight them all day long! I had to help a friend get a refund. Her bank (Chase) intervened during a 3-way conversation. DO NOT, I REPEAT, DO NOT... DO BUSINESS WITH THIS COMPANY AND OTHERS LIKE IT!!

I received an offer to obtain 3 credit reports for $1 and was charged $19.95 plus $39.95 within a week. I requested a refund, and their reply was "read the fine print..." I've been scammed by false advertisements. And of course they NEVER answered numerous phone calls.

Back in August 2013, I requested (online) for all three credit reports to be sent. I was denied by Experian and TransUnion due to answering one of their questions inaccurately. I then requested by mail and it appeared everything went through okay. I waited the 15-day period but I received nothing in the mail. I went online again but they were asking for a credit card payment. I've tried by phone and still nothing. Today, I finally called the TransUnion telephone number on the letter I received and explained what happened. They told me I would receive the report in 5 business days. Experian, however, is a different experience. You cannot reach anyone by phone. They continue to tell you the reports are being sent, yet, nothing arrives. This has caused me great anxiety as I am trying to file for bankruptcy and it has held up the process for 2 months and counting. I need these reports in order to file. What are my options?

I can't believe this organization ostensibly monitors the credit integrity of individuals with unilateral authority, and then operates as a criminal scam. This place stole $19.99 per month out of my account for 21 months before I figured out what was going on. I NEVER AUTHORIZED IT. These people should be prosecuted. Their name should be "WeStealTwentyDollarsPerMonthForYourCredit.com". AVOID THIS SCAM AT ALL COSTS..

FreeCreditReport.com to the tune of millions of fraudulently obtained profits. The BBB has over 11,000 complaints and that was in 2010. I am sure they racked up a bunch more since then! I went on their website to get my annual "free credit report" not knowing that they would rob me of $19.99 per month for a membership I did not agree to nor even knew I was a member of... I never logged on to use their services! Stay away from this company!

My bank returned charges to my account from Freecreditreport.com as "unauthorized." This is one shady company. Please check and make sure they don't have your credit card info in their system, even if you no longer have an account. They keep it forever and there is no way to delete it, only change to another card. I complained and was advised that is their company policy. I would rate them 0 stars if I could.

Charged for services I didn't receive. Terrible customer service. Absolute scam.

The site said, "Get your instant credit report and score for $1". The site then takes you to give your information for payment. Afterwards, it will offer you 3 reports for $32.95. Even though I declined it, the system takes you into the pay area, and I was automatically charged. Calling them does no good as they say according to their system, you have received the paid for information. They offered to reimburse me part of the $32.95 within 10 days. My experience with this company does not make me recommend it to anyone, and I will strongly encourage others to find an alternative.

I went to Freecreditreport.com to get my report. It asked if I wanted to pay $1.00 for my score, so I paid the one dollar. Then all of a sudden, one week later, I get a charge for $19.99 for a membership!! I called them and they told me that I did not call to cancel the membership within 7 days. I told them I did not sign up for a membership!! I was told when I agreed to pay the $1.00 fee that signed me up. PURE FRAUD!!!!

I, too, was charged $32.95 for what I understood to be a $1 report (I was also charged the $1.00). This company is SO BAD that this charge was immediately referred to the Fraud Dept. of my bank which notified me about it. Obviously, I am one out of thousands who have been unknowingly charged by this company. Had I paid with a credit card, the bank could have put a stop payment on the charge but not so with a debit card. So I called them and screamed and yelled which resulted in a refund of 1/2 the charge. From now on, I will be checking with consumer complaints about any seller I plan to do business with. I have already posted a warning about this horrible company on FB. Hopefully my 2000 friends will all share my post.

I went in to pull my credit report from all three bureaus. I wanted to just pay whatever the one-time cost is and be done with it. I would NEVER sign up for a monthly membership. I learned my lesson with this company back in '08 and vowed that I would never get scammed again like this. Guess what? Three years went by and it happened again. There is something fishy with the way they set up their website. You start off thinking you are clicking your way through one thing and they end up slipping you something else.

I too thought I was getting a one-off report. But I guess somewhere hidden on the site is an automatic sign up unless cancelled in 7 days. A complete scam. This kind of practice needs to be made illegal.

I'm getting to refi home so I checked with them for free report. I entered info for my self and spouse. I canceled the next day. They charged $32.95 for self and another charge for wife. I canceled the day after I subscribed to service. Company refused to adjust charge claiming they clearly stated the charge on application. I do not recall seeing this statement and if I had, surely I would not have paid the price as a credit check with the refi process is much less. Supervisory help not helpful and refused to adjust charge. Also, they claimed I needed to make two attempts to cancel subscription, once for self and once for wife. What a con.

They ripped me off; I don't know how else to say it. It was complete trickery. My experience started off fine. I was looking at my credit report, but to see my score, they said that would be $1 so I reluctantly gave them my card information, and next thing I know and without any warning, they charged my account $32 for my report and then signed me up for a monthly subscription, that I never asked for. I only gave permission for $1; never did I agree or click "Ok" for any additional charges. Only when I looked on my online banking did I even realize they charged me. When I brought this to their attention, they said, "Sorry, that was the deal." This is horrible feel, cheating. My free report and score was $55. Just be warned.

I called to cancel my membership and after 15 minutes of this guy trying to sell me all three credit reports and him not listening to me trying to cancel, I asked to speak to his supervisor. He went on to tell me they were in a meeting, so I went on to ask him his name, employee number or something to identify him as employee, which after another 15 minutes he tells me in his Indian accent that his name is Chad. Now I'm asking if what he is telling me is that there is no customer service in that company whatsoever and that he is my only line of communication. He hung up in my face. I've never more been more disrespected by a large company in my life. Worse off, we give our credit info to these ** but they have no complaint dept. You have got to be kidding me.

I signed up for a 7-day free trial, which was supposed to cost $1 with no further charges if I cancelled within 7 days. A charge of $32.95 showed up on my credit report even though I cancelled my membership after two days. They said I clicked on the upgrade and got a report from all three bureaus which I did not. They offered to refund half. The name Freecreditreports is a scam! The name is not true and should be changed! Don't do it.

Like so many others (I wish I had come to this site before using this companies), I was charged the additional $32.95 on top of the $1.00. It seems like, based on this website alone, there should be some investigating done on behalf of the consumer. When I called to have them verify where on their website that you would be charged a fee, I signed in, and he took me to a place where it said $39.95. Nowhere did it say $32.95. He said it was more to sign up again since I had canceled my membership the same day. I did the report to avoid a monthly fee.

I signed up for a 7-day free trial, which was supposed to cost $1 with no further charges if I cancelled within 7 days. A charge of $32.95 showed up on my credit report even though I cancelled my membership after 2 days. To cut the long story short, my complaint is the same as all the others I am reading. They said I signed up for an upgrade and got a report from all 3 bureaus which I did not. They offered to refund half after I had a complete meltdown and got my credit card company involved. I hate being scammed, and I am going to file a complaint with the attorney general.

So I wanted a copy of my credit report. I had used them quite some time ago and they served the purpose back then, but something has greatly changed. I initially paid $1 just to view one bureau's credit report and I thought that was it. Then a couple of days later, I received OD fees and Returned Item fees on my checking account. Lo and behold, FreeCreditReport.com charged me an additional $32.95 for supposedly clicking to view all three credit bureaus' credit reports which I did not authorize!

I did the trial period and due to poor remembering skills, I kept forgetting to cancel my membership. I wanted to try the service out initially. I called today to try to cancel my membership and it took 20 minutes. The rep on the end of the line had poor English and he would not let me cancel. After listening to him go on and on about how it would be a disadvantage for me to leave and after me explaining 7 times at least that I was just trying it out and did not want to spend the money anymore, he still would not place my request. I requested to speak with a manager directly, and I was very upset at this point and finally through a very long conversation and aggravated tone, I was able to get them to cancel. Don't even bother! It was a major headache that wasted my time!

I tried to get a free credit report from Freecreditreport.com. Several days later, I got a charge for $32.95 on my debit card. So, I called and complained. The operator offered me a $10 credit which I turned down. I called my bank and had the charges reversed. Then four days later, another charge of $19.99 showed up. Again, I called their customer service number and was told that I canceled too late and they would not refund the money. So, I went off to the bank again to reverse the charges. This company is running a nationwide internet scam and should be stopped. Tell everyone that you know to stay away. They will rip you off for as much money as they possibly can.

A few months ago, on January 14, I did my annual free credit report with freecreditreport.com that was advertised for $1. It somehow enrolled me into a membership with Experian and defaulted to a monthly membership charge of $17.95. I didn't catch this until the 3rd charge. I called them yesterday to cancel the membership. They should stop auto-enrolling folks that just need a report for a dollar. Please look into this as I am assuming a lot of people fell into the same trap. Force them to create a website with a clear process and separation between $1 report, a one-time charge for credit score report, and an auto membership monthly charge because it seems like they are trying to blur all 3 separate request into a trap.

I spoke to a representative that could barely speak English! I told him several times to put a supervisor on the phone and told me he couldn't put a supervisor on or could not find one! After waiting an hour to get a supervisor, the rep repeatedly told me that before he transfers me to a supervisor, my account will remain open and active and they will continue to charge me $20 every month, and then he will transfer me to his supervisor. He repeated this to me four times! I yelled at him, "No! You will absolutely not!" The supervisor was no help and he only wants to refund me $10 after I paid $1 and $32! They don't care if you tell them you will file a complaint with Better Business Bureau or Department of Consumer Affairs.

I found this to be very misleading, and I've used their services in the past. However, this time I was looking for my credit score only, which was $1. Little did I know that I was also signing up for a full membership at a whopping $20/month. I used an account that I don't use often, so it took me 2 months to realize that $40 just went down the drain. I also called their "customer care" line (or lack thereof) and was also badgered about cancelling. I kindly explained that the reason I wanted the score only and thought that is all that I was getting is because we were working through the home buying process, and I wanted to get an idea of my score.

I canceled the services within 7 days of when I started, but they said I was on to an 8th day ($14.99). They boldly advertise you get three bureau credit checks. Then I sent an email saying not free at all ($31.95). They totally misrepresent what is involved in their service.

After the initial "free" trial membership, I contacted this company to cancel the membership to avoid the $20 per month fee. I was badgered as to "why" I didn't want this service and was kept on the phone for quite a while. I had to get an attitude with the representative in order to end the call and cancel the membership. My thoughts, just request a copy of your credit report from the credit bureau.

To cancel your subscription, they tell you to call their 1-800 number, but I would advise you to email their customer service team as well and put it into writing. "Per my discussion with ** on **..." Their business practices are deceptive.

Do not use Freecreditreport.com - Read the small print and when trying to cancel they may never cancel your membership and keep charging your credit card. It happened to me. When logging onto Freecreditreport.com, the following wording is at the very top of the page: "Important Information - When you order your $1 Credit Report and Score here, you will begin your 7-day trial membership in Freecreditreport.com. If you don't cancel your membership within the 7-day trial period, you will be billed $19.99 for each month that you continue your membership. You may cancel your trial membership anytime within the trial period without charge." When ordering online, one should read the terms and conditions, etc., as often making a purchase will also activate an ongoing membership.

I was charged $32 for a triple report and signed up for $20/month subscription all without realizing I had agreed to anything. All I wanted to do was download the free report they advertized for $1. Apparently, they hide all sorts of fine print. I called to complain and they wouldn't give me my money back. What a ripoff. There must be a class action coming soon.

Free Credit Report is a scam. The ad for $1 credit report is deceptive. What I failed to read was a disclaimer totally separate from the $1 free credit report ad. The company's scheme is to make one believe that you can get a free credit report for $1, while intentionally attempting to hide the fact that it's a 7-day trial and on the 8th day, you get charged $21 and automatically become a member of Free Credit Report. What's interesting to me is how they hide the disclaimer. The disclaimer should normally be on the page that you sign up for the $1 credit report, in bold, so that a customer can have the choice of either becoming a member or cancelling the 7-day trial. Sadly, the disclaimer is way at the top of the initial sign up page with a gray background.

The fee was almost double what was listed as I filled out the form. Then they/he argued that I did not want to cancel repeatedly; the free report is only for 7 days. I called 9 days. I was not requesting a refund, just to cancel. It should not have taken me to be belligerent to get a cancellation of their services.

I went on Free Credit Report to get my credit report and my credit score. I was told it would cost $1.00 and the more extensive report was $31.95. I got the more extensive report, and then did it again for my husband. You had to enter your credit card information first. I just discovered this company has been charging my credit card once a month Jan-Feb. then twice a month, once for me and once for my husband for some type of membership. They refuse to give me my money back and when I told them I was reporting them, they did not care. After further research, I found this company has already been sued and lost for doing this same thing in the past. Why is this company in business? They charged me close to 300 dollars and will only refund this month.

I signed up for the free viewing of the scores as well. I got charged for $31 on a day I didn't even use the site. All you have to do is call and say that you are right and they are wrong for enough times, and get past the first representative that will probably try and offer you only $17 back. Continue to refute the claim and their tone will change from not being able to help at all, to giving you a full refund. Good luck for this $31 scam!

I filled out information that they said no obligation free credit report and nowhere mention the amount they were going to deduct from my account. I am a 65-year-old handicapped senior. I never received anything in the mail or opened anything that I needed from them. I never signed or clicked on any agreement with them but somehow they hijacked the information and started taking money out of my account. I found out and they began to argue and said they will give me one month credit but I asked them to refund all my monies, $19.95 each month and to cancel immediately as I consider it fraud. The monies they took out of my debit card, they say, will be returned between 7-10 days but my banker has filed fraud report and has cancelled my debit card as there are a lot of complaints against them.

I followed instructions on the website (freecreditreport.com) for the free trial which states we can view all 3 scores. Well, they charged me $31.95, making my account overdraft and then gave me a hard time to cancel and refund. They didn't even refund my overdraft charge of $32 from my bank. Horrible tricks on the site which lead you to believe you are viewing your score and they have misleading icons.

Free Credit Report is a complete scam! I clicked the box for the $1 credit check and was charged $31.95 for all three credit agencies. The website and this company is deceptive and criminal in its trickery on the site. The customer service representative and even the supervisor I spoke to are completely juvenile and low class in their communication skills. Stay away from this website and get your free reports from Annual Credit Report and save yourself the headache of this scam.

I applied for federal assistance to get cheaper housing now that I am elderly and disabled. I was sent to FreeCreditReport.com to get my score. But after 2 full days on the phone with incompetent representatives, no one could tell me why they could not provide it for me, why I was told I had to use a different email address or a different card. My cards are good and using a different address didn't work either. They said I had used them in the past (which I knew), but why that would be an issue was never explained. Now several people have asked for my social security number. Who knows what that could mean? I am at a loss.

On April 30th and several days around that time, I was looking up for apartment/condo/townhome rentals info. I went to different websites and I tried to go to Section 8 Housing which also sent me to get a credit score. I was at freecreditreport.com which did state that it was a 7 day free trial and if I didn’t want to keep the membership, I was to cancel after those 7 days. However, my info was never accepted, it kept telling me to try a different card and that my ID and password info was invalid. I called them to see what the problem was. I believe that it was NIRI then that I talked to. Anyways, to no avail, I just didn’t continue with trying to get my credit score. I also tried using my sister Karen’s credit card and didn’t have luck there either. So, I didn’t get anything.

Freecreditreport.com charged my First National Bank of Omaha account. I notified First National when the Experian free credit report tried to authorize a $1.00; then it was $19.00 and then it was $14. And First National Bank advised they were using my routing number and account number since it appeared there was no evidence of using the debit card associated with this account. They advised at 800-642-0014 and spoke to Corbin. I then proceeded to call the number on the debit from my account (877-300-2507). They asked me for my debit card number. Wow! Give someone I did not authorize my debit card number? Really? They could not resolve my multiple debits on my account either. To this date, nothing is resolved by either party about something I never authorized.

Website signs you up for a $16.95 monthly membership, with no notice to the customer nor any confirmation requested from the customer. When you request a $1.00 "Experian Only" credit report and/or a $31.95 "All Three Agencies" credit report, the website then requires you to call a non-US call center to "cancel" the monthly membership you never requested in the first place. I waited 30 minutes on hold before a Filipino rep came on the line, who could not understand my issue. When I asked to speak to a freecreditreport.com representative in the US, I was accused of "racial discrimination" by the same Filipino call rep. When I asked to speak to her manager, I was told that I would have to wait another 30 minutes on hold.

I called to cancel on same day that I signed to see my credit score for $1. The girl asked me some questions using a very interesting voice, then asked if I would like to continue the service at a lower price. I said no, just cancel the membership. Using the same interesting voice, she spoke a couple of sentences at what seemed a pre-recorded, accelerated speed that I could not understand. It was obvious that it was accelerated speech. Illegible, I said to her "please repeat, I didn't catch that". She then repeated slowly. What she had said was something like "your membership will be cancelled immediately and you will only be billed only $16". To which I replied, "no, I will only pay the $1. I don't have any membership yet, I just signed up". Her voice changed and said she will send an email with the cancellation and I will be charged only $1.

I agreed to a $1 charge to my account and then immediately cancelled the service. Two days later, I was charged $1 + $31.95 for services I did not authorize or receive. I called to dispute and was offered first $15 credit, then $17, but could not get the full amount. Finally, I had to dispute through my bank which had to cancel my card. I just lost an hour of my life and will never use FreeCreditReport.com.

I ordered the "special" for $1.00 that would allow me to view my score and report as long as I cancelled membership within 7 days. I viewed and then promptly cancelled my membership (7 days to do so without being billed additional $16 and change per month). CC was billed once for the $1.00 but then again for $31.95. I called to get 2nd charge removed. They said best they could do was refund $17.00 because I had already viewed it. Believe it when I see it. I claimed I never saw any indication of an additional charge of $31.95. They said "prominently displayed above the order button". It was not! I asked for them to send me a screenshot of it and of course, they said they were unable to do so. Convenient! They are scammers and bait and switch artists.

I meant to sign up for a check for one time. FreeCreditReport.com has been charging me every month for the past 3 months. Thank God I noticed and called or they would've kept charging me $17.00/month without my knowledge.

I signed up for the $1.00 free credit report. It wasn't a report but a broad score based on the data of Experian (that's who owns free credit report.com). I really only wanted my score anyway. However, 15 days later I'm billed $16.95 for the continuing membership. If you want to cancel you have to call. Further nowhere in the sign-up process did I see any "free trial" or "you'll be billed" after 15 days. Upon calling customer service, they were willing to refund "half" my money. It's not really the money that is at issue but the insult that they used deception to fleece new clients. Honesty is the best policy as I would likely have bought their $29.95 3 bureau credit report but now I'm ** and won't buy anything and will tell all my friends not to either. Stay away!

I recently went on Freecreditreport.com to get a free credit report and paid $1.00 for a credit score as well. After clicking on the link for getting your free credit report and score for $1.00, the site directed me to the checkout. Unbeknownst to me, I was also signing up for a membership with them. Seven days later, my credit card was charged $16.95. When I saw the charge on my card, I called them and cancelled the membership and requested a credit back. I explained to them that I did not know that I was signing up for a membership. They reluctantly agreed to credit back half of the fee. I am really upset and don't believe this is appropriate. I have never used their membership and additionally was charged the $1.00 for the credit score. I feel their business practices are unscrupulous and deceiving.

Charged Monthly Fee Without Authorization - After being charged the initial fee for not canceling the service within a couple days of signing up, I tried to cancel online. I tried to remove my billing info but I can’t. I was out of the country so didn't call until I returned. Since signing up for the account, I moved to a new location and did not provide them with updated billing information and yet, they still billed me for a second month without requesting my new info.

I signed up with Freecreditreports.com and cancelled that same evening. That was over 1 year ago.These thieves said that it was cancelled. Last week I went through my checking account and to my surprise I saw that they were drawing money out of my account. I called, and you get someone in the Philippines and I demanded to speak to a manager in the U.S.

On Jan.2, 2012, I looked at my debit card and found that Free Credit Report had charged my card $19.95 but I never authorized them to charge my account. I had went on the site and started to join but when I realized that they were charging, I never clicked the submit button. They are claiming I did but when I tried to get on the site, I could not because I am not a member! They refused to refund my money and because I am not a member. I can't even see the credit report they claim I signed up for!

I signed on to their site last night for my "free credit report". Granted, I should have read the fine print, but today, I got hit with a $29.95 fee. When I called them, I was told it was a non-refundable fee, but they could not explain what it was for. I asked to speak with a supervisor, and was told they could not transfer the call. I was then told that I had not ordered my credit report through them, so they couldn't help me. I have contacted my bank to stop the "preauthorization" payment, hopefully before it is funded. I am filing complaints with the NC Attorney General's office and the FTC.

In looking to find out about a problem on my wife's credit report, I visited the Experian website and was redirected to Freecreditreport.com. At some point while on their website, I was signed up for monthly monitoring and they began charging me $19.50 a month. They would not refund all the money they charged me. They claimed that I was supposed to go back to their website to cancel the services. I was never notified that I was receiving services from them. And if I had not reviewed my credit card statement, I would have not known I was being charged for the services.

I went online and enrolled for their service at a cost of $1.00. I was charged $29.95 on my credit card and another charge of $19.95 on my bank account. I never gave them my bank or checking account number. I called the number and got a girl who would not answer any of my questions. She kept telling me I was not a customer. I gave her my member number and she finally said I did have an account. I couldn't get her to tell me how they got my account info. I had a hard time to get her to cancel my membership, she kept trying to talk over me. I told her I wanted nothing to do with this outfit, cancel my account and refund the money taken from my account. She said they couldn't do that so I am out of $19.95. I told her that was stealing and I would report them to the state attorney general's office, that didn't faze her and she kept trying to talk to me. This outfit is a bunch of crooks and needs to be shut down. All people thinking about using this bunch should think twice. I will contact my bank and make sure this bunch never takes money from my account again.

I was charged $24.95 for a free trial. When can I get a refund? I was informed that I had to be charged since I ordered the reports, which wasn't part of the free trial. The money was not refundable. This was made very clear on the website. This is a big scam!

I requested a credit report and have not been able to log on to view it. I called a rep to get to the bottom of the problem. He was able to find my file and said that he would email me my log-on name and password. The only email I got was to thank me for my membership. What good is it when you can not access it? The frustration and time taken to solve the problem made an impact on my performance at work.

I was charged $32.46 for a service that I didn't authorize. The website is set up to deceive consumers. If you will request a credit report for $1, you are then charged $32.46 for viewing your three scores without notice, plus another charge of $1.08. I have tried to get them to refund my money but they refused. I followed all the directions that were on the website to prevent them from charging me but they did anyway. I need help with this matter. Consumers should not be deceived and charged for services that they were not previously made aware of.

I used their site to get my credit report with score. I paid the $1.00 it asked for with the option to cancel within 6 days to avoid the charge of $29.95. I called to cancel on the 6th day, and they had already charged the $29.95 to my credit card. The representative whom I spoke with gave me some lame excuse that that is the fee to get the report that I thought I was getting for a dollar, and she said the error was made with the 2 tick boxes that you have to check at the end. Neither says an option to be charged $29.95. I had already paid the $1.00 earlier in the process. It is a scam and I got charged a total of $30.95. Beware!

The customer service rep told me that I would have to purchase the service of $16.23 before she could answer my questions. I purchased the service and as soon as I had a question about my credit report, she said that she cannot answer it because she cannot access my file. I then told her that I would like a refund. She said that she could not refund me. I said, "Why did you tell me to purchase the service before you could help me? And why can't you help me now that I purchased?" I asked for a supervisor, but she stated that there was no supervisor available. I said that I would wait for one. After 45 minutes, the supervisor said that I would have to write a letter or fax a request in order to obtain my refund.

Freecreditreport.com charged me $45.90 for a credit report I did not order. This is a scam.

I have been a member of freecreditreport.com for over two years now. The last year was against my will as I have called several times trying to cancel my account, only to be offered a discount, and then a free month to think it over and then hung up on. I thought, okay. My debit card expires soon so I just won't give them the updated information.

for any services. On their reply they told me that unfortunately,they cannot honor my request. They're saying that when I submitted my order to them on September 2, 2010, I agreed to the Terms and Conditions of their offer, part of which states that, "If for any reason you are not satisfied, you can cancel at any time to discontinue the membership and stop the monthly billing; however, you will not be eligible for a refund of any portion of your current months paid membership fee."

I went to the freecreditreport.com website to get my "free report" on 12/20/2010. However, they charged me $19.95 nine days later. I called them on 1/3/2011 to ask why they charged me $19.95 for what they claimed as a "free credit report." They said that they assumed that I want to enroll in their credit program so they charged my card. I asked them to cancel me from the program because I did not want to enroll. However, they would not refund me the $19.95.

I signed up for the Experian free trial for $1. It required cancellation within 7 days of sign-up in order to avoid membership fees of $14.95 per month. Per the website, I called the 1-877-284-7942 and cancelled via the phone. However, my credit card was still charged. I wrote to their support group at support@experiandirect.com and they said they would cancel the subscription starting that day. They did not acknowledge that it had been cancelled over the phone previously. Do not cancel on the phone, do it in writing.

They advertise free then charge your credit card without your knowledge. This is America and how we let businesses come here and do this to people that aren't even aware of the charges. Public beware that freecreditreport.com is a scam!

I was charged $24.95 after using freecreditreport.com's service to obtain my credit report. When I called to inquire about the fee, I was told that there is a disclaimer on the site when you initially log on that explains the $24.95 fee for obtaining all three reports. I never saw this disclaimer nor was I able to log in later and find out where this disclaimer is located.

I got on their website, thinking I was getting a free credit report and then of course, without realizing it, I got charged $25. I was able to "eat that" thinking that perhaps I didn't pay attention and inadvertently checked the wrong box. But then today, I saw a charge from them for $14.95 on my bank.

Several months ago, I requested my free annual credit report directly from Experian, as I had an issue with a local business using their TIN as an SSN, which happened to match mine. A month later I noticed a fee on my bank account I did not recognize, attributed to FreeCreditRepInfoFCR.Com. I tracked this, plus an email with Experian letterhead to FreeCreditReport.Com. So I called the toll-free number to cancel my 'membership', a participation I never requested nor agreed to engage in. I spoke with April, who did everything in her power to stop me from canceling.

This is only the 2nd time I've tried to utilize this website to obtain a credit report. For some unknown reason, I get a message that my personal information cannot be verified and that I need to download their form to request it by mail. My complaint is that I cannot retrieve my own credit report and fear that it has somehow been compromised since I had personal financial documents stolen from my vehicle, when I was re-certifying my financial aid at Antelope Valley College back in 2007.

The company continued to charge my account even after I cancelled the service. I was told that they would not refund any money even though I cancelled the service the day after signing up. The agent, Erica, stated that in 2006, they refunded a charge and so they can't do it again.

I am so tired of preparing a job-specific resume, a well-written cover letter only to receive a response that I have been selected for an interview but I must first go to **** and receive my credit score. These scams are all over Craigslist and Careerbuilder and I am sure that there are hundreds of thousands of people frustrated over this. Some of the postings even state that your actual score doesn't matter but you just need to provide them with a confirmation code to get the interview. Today was the 20th time in the last 2 months that this has happened to me. Please investigate ****'s involvement with these scams. My time and money is valuable and this has cost me both. Thank you.

I have been using **** for over a year in preparation to purchase a new home. When we went to get pre-approval for a loan, the loan officer explained that our score was lower than what **** was reporting. I contacted **** and complained but a representative from South American country that barely spoke English could not help. I asked to speak to a manager several times but they didn't understand why I wanted to speak to a manager and just hung-up on me. I called back and got another Latin accent representative. They transferred me to a manager and she was able to cancel my account but could not explain why the scores from the three credit reporting agencies would be different.

I have been a customer of freecreditreport for some time. Today we applied for a loan to refinance our home. I advised the loan officer of our credit score which I got off of freecreditreport. To our surprise, our credit score was 40 points lower than what was listed on freecreditreport. When I contacted customer service, they advised me that they calculate the scores differently than other places. I explained I could understand a slight difference but not 40 points. I advised her what good is it to have their service if the information is incorrect.They offered me a discount fee for their services. I told them I wanted to cancel my account and no longer wanted to do business with them. I had to ask three times to speak with a supervisor and only after I started yelling was I able to talk to one. 1 hour later they offered to refund my account for one month.

I went onto Experian.com/reportaccess to pay $1.00 online, as given by Experian's phone automated system (888/397-3742) and was automatically directed to freecreditreport.com. I was curious to see how much it would cost for the 3 Bureau Credit Report and Scores Upgrade for my husband, Mark, who was denied after submitting a Home Depot credit card application. When I clicked on the link, it automatically gave my husband's 3 credit scores and ability to review the merged report. My husband and I wondered why, so I called freecreditreport.com (877/481-6826) to find out how much we would be charged since it wasn't disclosed. I was told by Renee (Agent I.D. #**) that it's illegal to remove customer information. So, when I entered my husband's contact information, the system already recognized him and automatically charged $39.95 when I clicked on the upgrade link!

I was enrolled as a paying member of this company without my knowledge or clear understanding. I paid a membership fee for over a year without using or need of the membership.

I can't seem to find them on the computer to cancel them, so they keep charging me $14.95 for no reason. I am on disability and cannot pay this payment.

I log on to Freecreditreports.com. The advertisement says that if you cancel the request before a given date, you are not going to be charged. I canceled the order within a few minutes of the request. I still was charged for membership of $16.28 and for one time service of $27.16.

I signed up for a trial period, and when I called them to cancel, the representative said I was charged with $24 for using their service, which is never mentioned anywhere.

A few months ago, I decided to check my credit history through FreeCreditReport.com. Surprisingly, I noticed a change in my bank account. Automatic withdrawal from my checking account without my knowledge. I let the first month slide by thinking it is a one time fee, sure. The second month another $14.95 drain out of my bank account. I called to find out I am a member (surprise). I told them I do not want to be their member anymore. The lady said she will take me off the membership after I provided vital information on my part. After that phone call, I thought things are settled. To my surprise, another $14.95 is drain out of my bank account this month.

Trying to cancel my membership was a nightmare. My s.s.number, account number, phone number and e-mail address were not good enough. They also wanted my mother's maiden name. They would not cancel my membership without it. The girl on the phone would not even let me talk to a supervisor. I had to start screaming at her before she put me on with one. I had to also give my credit card number before they would cancel. They also asked for my D.O.B. I never in my life had anywhere near this much trouble canceling a membership for anything!

I am getting charged on my debit card from freecreditreports.com. They said that by entering my card, I won't get charged because the product I chose was free. I am being charged $14.99 and $39.95 at the same time. I am not refilling my card anymore. I am canceling it because of them trying to rip me off. Every time I loaded my debit card, they pulled the money that I do not owe them.

I signed up for the "free" credit report. Apparently, you have to give $1 for the service and I believe that is just a sneaky way to get your credit card information. Two weeks later, I see that there are 2 $14.95 charged on my debit card! I never authorized this and I believe it is incredibly sneaky.

You get offered the 7 day trial to their triple advantage credit report. You sign up, not only do you not get all three reports as stated on the advertisement, you have to pay for the subsequent too. If you decide to cancel your trial membership, they try to hustle you into their credit monitoring program (they offered it to me at 3 different prices ranging anywhere from $5.99 - $15.99). I denied it and told them that I was only interested in seeing my credit score that I had done so and now wanted to cancel my trial membership!

I signed up to get a free credit report. I was then charged $14.95. I did not authorize this charge and when I called and complained, they refused to reverse it. I believe they are engaged in knowingly fraudulent behavior and I was not surprised to see this many complaints lodged against them. I have already contacted my bank to dispute this charge.

I went to their website to get their "free" credit report that came with a 7-day free trial. Once I signed up, I clicked a link to see my credit score and then proceeded to cancel my account. The next day, I check my bank statement to find a $25 dollar charge for my "free credit report." At no time was I told that I was going to be billed for this free service and feel that I have been swindled. Wrongly billed for $25.

I was disputing a charge to my card made today, March 26th 2010 from free credit report.com. After I repeatedly explained to a call rep. what was going on, and repeatedly asking to speak to a supervisor, I finally got a female supervisor on the phone. She told me she had looked over my account and asked if I was trying to cancel my account. I answered no because I have already paid my fee on March 17th, the day I opened the account. I had told that I just wanted a refund from the extra charge they made on my card today.

Shame on me for not taking an in-depth look into the practices of this company, but as denoted in the name of the company, I believed that I was getting a "free credit report". However, I was charged $12.95 the first month and $13.76 the next month. I have a feeling the charges would have continued to increase if they had not come to our attention. When I called to dispute the charges with the company, they, of course, direct you to their Home Page where the details are denoted in fine print.

I was charged $24.95 for obtaining my credit score for the three major bureaus without any prior authorization on my end. I called to dispute the charge and they will not take it off. I do not have the money to pay for this.

Online ad said Free Credit Report for $1 fee. I used the offer. When I got my credit card statement, there was $14.95 charged to my account nine days later. I called Free Credit Report. I was told it was monthly membership fee. I did not okay any such fee when I requested for Free Credit Report. I was asked to check home page of website. I found in a gray shaded area, it said there will be $14.95 monthly membership fee unless cancelled within seven days. In the same page in big bright white area, it said "Get Free Credit Report and Score," which obviously captures users' attention. Once we click it, we are out from that page and never being asked to confirm the $14.95 membership fee that was already charged. Free Credit Report declined to refund. I called them as soon as I got my credit card statement. But by then, the seven-day period was already over.

I signed up for a free trial, which wasn't free. It cost a dollar. I never received anything, so I didn't realize the time elapsed.They charged me $19.95. I called and emailed and complained. Finally, two women at the head office agreed to cancel my account, while the other agent only offered me a 30 day extension, which I refused. They gave me a number to reference, and I put it in a file in my email account. I thought it was all finished.

I called to cancel my membership with ExperianDirect.com on 02/10/10, which I believe was in the 9 day grace period since you can't speak to anyone after 10 p.m. Anyway, the CSR [Gayle] was extremely unprofessional. She kept me on hold each time she asked me a question. When she asked me my reason for cancelling, I explained that the service, FreeCreditReport.com, didn't help me because I was just denied credit less than 5 days from my request, which means I'm entitled to a free report anyway. I didn't even get to use that information because when I requested my reports, I was only able to receive 1 and the other 2, I had to call for by phone have them sent in the snail mail. Something needs to be done about the deceit of these businesses. Some of these businesses are like snake-oil salesmen. I don't recommend anyone use them.

I signed up for the free 3 bureau credit report. It was completely unsatisfactory. I tried to contact someone for several days before I was able to reach someone on the 11th day. The free trial was for 7 days. I was told my account would be cancelled, after listening to a 5 minute pitch for the company but I would still be charged for one month's access. I am infuriated! I had a $29.95 charge taken from my bank account.

On February 5th, I logged onto freecreditreport.com to get my free credit reports. The site leads you to believe that you will not be charged any fees if you call and cancel within 9 days. I called the next day on the 6th. My membership was canceled however they charge you a one time fee of $24.95 with a separate charge of $1.00 for what they said was a fee.

I went online to get my "Free Credit report". Next thing I knew, I neither received that report nor any report. I was charged $27.03. I called immediately and was told I was cancelled and would not be charged. As everything with with company that was a lie, my American Express card was indeed charged. I would like to know how you can be a consumer watch dog and have this same company advertise on your site? Are you all in this scam together?

This is a horrible service. It should be called ****. You come here thinking they will help you track your credit reporting but this company does exactly the opposite. They are in the same category as the companies issuing misleading credit information on your report that you are hoping to resolve. They are part of the problem. Never use them.

I emailed a cover letter in response to a Craigslist help wanted ad. I received 4 emails throughout the day insisting I go to cangles.net/application which redirects you to freecreditreport.com. I realized that this is not a legitimate job offer so was not harmed. However, many people do not know any better. In these economic atmosphere, when so many are looking for jobs, this rises to at the minimum, an annoyance but potentially fraud.

Monday, 1-18-10, I signed up with freecreditreport.com to get a 7 day free trial membership for 3 credit reports and scores. The promotion required me to list my debit card info. This was fine because it was my experience that charges apply either on the last day of the term or the day after. Nevertheless, I was sure to cancel the contract before the 7th day to avoid the $14.95 monthly charge. On Sunday, 1-24-10 at 2:39PM, I checked my bank account to find that I was overdrawn. My account should have shown an available balance of about $10.10. Freecreditreport.com had charged my account twice on Wednesday, 1-20-10. The first was for $24.95 and the second was for $1.00. This caused 3 overdraft fees totaling $108.00. This left my account at -$0.72. The 3rd overdraft fee was from an auto insurance payment in the amount of $79.00. This payment was processed on Saturday, 1-23-10.

They have charged my checking account for several years a fee of $14.95, unauthorized. I do not understand how they obtained my checking account information since it has changed over the years. Even if I signed up for this years ago, how are they allowed to obtain your new checking account number?

I was identity-thefted and needed to run a credit report. I was having difficulty doing it online because my account was frozen. I called the company for assistance. The woman I spoke to assisted me in obtaining a credit report. She told me I needed to become a member but at no point did she tell me it would cost money. On 10/03/09 I was charged $14.95; on 11/03/09 I was charged $14.95; and on 12/03/09 I was again charged $14.95. On 1/04/10 I was charged $14.95. All of these charges were unauthorized as I was never informed they would occur. When I called they refused to refund me. I have alerted my bank but am unsure what the outcome will be or what to do next. $50.81 was charged from my account without my knowledge or authorization.

I signed up for the 30-day free trial and they took $14.95 out of my account the same night. When I tried to call the next day, they did not answer then I tried again and they said their systems were down. So I called back today January 7, 2010 and they told me if I read the fine print on the bottom of the first page of the website, it says I only have 7 days to cancel and get a refund, which is not true. Their commercial says 30-day risk free trial. I want my $14.95 back!

I specifically purchased a one time credit report for around $25. I made sure to not sign up for their monthly program, as I did not want or need monthly monitoring. It was done before I moved to check my credit to get an apartment, and my credit was fine. I found out that, after two months, they had started to charge me $15 a month. To be clear, there were two months of no charges, then suddenly it started up, and I noticed after the second charge. Also, you can only cancel by calling. It seems unethical, and I was looking for a class action suit.

I requested on freecreditreport.com my annual free credit report. Before I could receive my free credit report, I was required to enter my credit card number. This month, I noticed a charge of $14.95 on my credit card for my "free' credit report. Upon inquiry, I was told that I am automatically entered into a subscription service and that I have only 7 days to cancel. This is a scam and a fraud. I did not request nor do I want this service. This a bogus scam layered over into what is supposed to be a free report. The U.S. Government should fine and liquidate Free Credit Report.

I pulled my credit report through freecreditreport.com. A couple of months later, a $15.88 charge showed up on my card account from them. I called them, and they said that when I pulled my credit, I was enrolled in a credit monitoring program that was free for the first couple of months and that because I didn't cancel it, they started charging me. I didn't even know I was enrolled. This is a scam! They did not return the $15.88, because they said that I had enrolled online and again told me they had not received a cancellation. I did not know I was enrolled, so I did not know I needed to cancel.

No credit report. Nothing, but still taking money out of my account after calling, emailing and a personal letter. I'm retired and with limited income. This is stealing. Please help.

I had signed up to FreeCreditReport.com on May 25th, 2009 for the free 7-day trial. The credit card that I had used was for my direct deposit to work, so I knew that I had money on the card. I did not cancel service within the 7-day free trial (that was my own fault and I will admit that I should have known better) and when it came time to charge the card, I did not have enough money on the card for the $14.95 charge nor did I see any pending charges or attempts to try to charge the account. Fast forward to July 31st, I had not received any charges on my debit card nor had I received any emails from FreeCreditReport.com. At this point, I had forgotten that my membership did not cancel.

I was told that there is an online to get your free credit report. Every time I tried it, they always try to get you to accept the offer of pay for membership, which I do not want or need. I just want copies of my credit report. I do not have a credit card. Is there any other website I can go to?

I recently found out today that I was being charged for a membership at freecreditreport.com that I never knew I had. Secondly, I also found out that they were charging a debit card I never gave them. I talked to 2 representatives: one was a little nasty and blamed it on my bank. I called my bank and they said that they don't give out our credit card information. So I called back FreeCredit and the guy put me on hold for the longest, then he got back on the line and said his supervisor said that when one card expires, that they request your new card information to charge that. That should be illegal, it should be up to the card holder to give them the new information. I never knew they were charging me for that, it just appeared on my statement today. So I feel misled and there's no way this company should be able to still run commercials when it's clearly a scam

I went to the site and paid for a credit report on a potential renter. I did not sign up for a 7-day trial membership, evidently that's how they make their money. If you do any business with them, you are automatically "signed up" & you have to take action to cancel. I did not realize, until my credit card bill arrived, that I was being charged. They refused to credit my account the $14.95.

I was charged a membership fee of $14.95 for over 10 months before I realized what was happening. Their emails were blocked by my employer so I did not receive any notification. I am in the process of trying to contact them via US mail to recover these fees.

When I applied for a Mortgage Pre-Approval, my lender told me there were a number of negative items on my credit report that needed to be cleared up. I went to FreeCreditReport.com because their TV ads, and company name persuaded me that I could get my federally-mandated annual free credit report from each of the 3 credit bureaus. Instead, the company used my authorization to provide themselves with my 3 free reports, and provided me only the raw scores - not the actual credit notations which are needed in order to actually improve one's credit.

I gave freecreditreport.com my credit card number today while they said they were attempting to verify who I was trying to log in. When I attempted to get my "free" credit report, I was informed that I must first agree to a 9-day trial period to get credit alerts; if I did not, or was not successful deleting this service, my credit card would be billed immediately for $29.95 for the first month and I should expect a like deduction monthly from thereon. I called their operator to immediately cancel this service and the service person at freecreditreport.com informed me that I was successfully removed. I again called them a second time attempting to by-pass their monthly charge of $29.95 to get the “free" credit report they promised!

Five months ago, I signed up for the "free" credit report. Little did I know that I would be charged $1.00 per month on a service called "Your Savings Club," which they automatically sign you up to. Also, they charge you another $1.00 per month as well as $30.00 for "CREDIT DIAGNOSIS". In addition, it is your regular charge of $11.95 for "CIC Credit Monitor". So, because I didn't cancel in time, my "free" credit report cost me $214.75.

FreeCreditReport.com requires you to enter your information in before it discloses its terms and conditions. Upon reading all the terms and conditions, I simply closed my web browser. I did not click on agree to terms and conditions and I did not click on either "no, just give me my free credit report" or "yes, I would like my $27 three credit reports." I simply closed the window. My credit card was charged for $1 and I wrote customer service reminding them that I did not want any services from FreeCreditReport.com.

Last Sept 2008, I went to FreeCreditReport@ConsumerInfo.com to get a free copy of my credit report. I had to give them my information to get a credit report. I did not receive a credit report. Unbeknown to me, they were charging my account $12/mo since then, a total of $108.00. I just noticed the $12 charge on my bill and called them to complain. Everyone I spoke to did not care that I had been, what I considered, cheated. I had not received a credit report or any services worth $108.

I agreed to a $1.00 processing fee to get my "free credit report" on 3/30/09. On 4/3/09, I was checking my bank account and found three $1.00 charges to 3 different companies. They were Credit Diagnosis, Your Savings Club, and Identity Diagnosis. I did not sign up for these. I signed up for PMIdentity aka Privacy Matters Identity. Apparently, they go by several names. They then charge a $1-processing fee for each one and, after 7 days, they charge various monthly fees ranging from $14.95/mo. to $29.95/mo.!

This company charged my account upwards of 500 dollars for a service I have never used. I'm disgusted and I want my money back!

I signed up for free credit report.com many months ago. I signed up for the 7 day free trial. I also called to cancel within my seven days seeing as I read the fine print, of course. I have recently looked at my credit card statements which I don’t usually, seeing as I don’t use my credit card regularly and realized I have been charged every month since August of last year 14.95 for CIC Triple Advantage. This charge has overdrawn my account 2 or three times charging me fees up to $45. Something needs to be done about this ASAP. Millions are being screwed out of money that we don't have with the way the economy is these days. I would like to be contacted by an attorney if it doesn't charge anything to see what my options are in this situation. Thank you.

Well my case is a little different from the first few I read. Here I signed up for the free 7-day trial, but I'm really cautious so I read their agreement - the part where it says must cancel within 9 days after you start your 7 day trial or it will debit your card you gave. So I get the free report, review it within about 10 minutes, I'm ready to cancel it. So I go to look for the cancel membership button but can't find it, so I figure oh it must come in the email... nope! So I go back to the internet page and look for like 30 minutes to find out how to cancel. Well I finally find it in a very dark corner of their website. So that set me off a little bit, but the way to cancel is you have to call the 888 number which I just knew from there it would just turn into a marketing money-hungry **, but I knew I had to do it or I would be charged.

I signed up for the 7 day free trial. A few weeks later i noticed a charge for $14.95 coming out of my bank account. When I called I was told that they automatically start charging you after the 7 days is up unless you call them and personall let them know that you don't wish to continue service. Awful. Such a bad way to do business and I cant believe they are still getting away with it!!

I went on line for a FREE CREDIT REPORT and ended up paying 14.95 for 8 months before I noticed it on my credit card. I called the company (got someone in India) who told me that many Americans do things in a hurry and do not read terms and condtions fully.

i went to credit report for free and will charge me $1.00. They said i will be charge 24.99 for a month only if I do not cancel it for 7 days it is not 7 days yet, and they charged me right away for $87.80 dollars for every services they have which I did not order.

I keep getting unsolicited emails to my inbox from these people -- i have tried bouncing to sender, deleting, declaring them as spam, but they still keep coming! Tonite i tried the unsubscribe link, and guess what? It takes me right to their website where there is NO link to unsubscribe!

My boyfriend was showing me a car on auto trader he wished he could buy. When I went back to look at it I noticed an ad on the page saying get a free credit report and credit score for free. I already knew my credit was poor but I was curious about my credit score. I never knew it before so I clicked on the ad.

This website lures you in by offering a look at your credit report for free - what they don't tell you is that your credit card/debit card will be billed $12 per month for their Triple Advantage credit protection service.

To recieve the free credit report they ask for a credit card to verify the person requesting the report. When this number is given you are automaticly charged a monthly amount to the card that was given to recieve the report.

I went to freeannualcreditreport.com and got my experian report with no problem, but when i was directed to transunion and equifax neither one will let you have the free credit report without filling out credit card info. I did not use this option. I found a phone number 877 and called to get the other 2 sent out to me for free. This will take up to 15 days but feel this is a much safer option. I wonder if the governing agency that passed the free annual credit reports are aware of their shady practices?

I cancelled hours ago and have not gotten an email regarding the cancellation. I will pay close attention to the wording of the confirmation email. As a result of CIC taking the money from my account has caused me to pay bank fees for checks that bounced. This is for consumer affairs---you state that you will only post the first name of the person complaining. You should also warn people that you are posting the first name and the state that they live in.

I have no relationship with FreeCreditReport.com.

Many sites direct you to this company for a free credit report. During the complex process, they want your credit card number. If you don't cancel in a short time, they charge you every month. It is not at all clear in the report application that this is what they will do. If you don't want dishonest people to have access to your credit card, don't deal with this company.

I was apprently mistakingly signed up for this service and its showing up twice a month on my credit card as TWO differant services. I have yet to find anyone who can make it stop. I also can't sign into the supposed account to access my monthly credit monintoring.

Charged me $14.95 for my supposedly free credit report (somewhere buried in the terms of agreement is a subscription credit service) EVEN THOUGH - it's name is FREECREDITREPORT, Experian directs you there to get the provided you free-by-law once a year, and it assures you that your credit card won't be charged - they just need it to get to your report!

I was billed for an upgrade on the web site that I never upgraded to. When I called them to have them remove the charge as it was an error the person I spoke to was very rude. She told me they would not take the amount off of my account. I told her I never signed or authorized any changes on my account.

Freecreditreport.com is the most confusing site I've ever been on. It is nearly impossible to get your credit report FREE as you somehow end up signing up for ongoing charges to monitor your credit. I am very computer literate and I could not access my report without agreeing to 29.95 for the threee reports.

Freecreditreport.com is the most confusing site I've ever been on. It is nearly impossible to get your credit report FREE as you somehow end up signing up for ongoing charges to monitor your credit. I am very computer literate and I could not access my report without agreeing to 29.95 for the three reports. Did not get my reports and will probably still get billed on my credit card. Infuriating!

I went on this site to get my yearly free credit report. A few weeks later I was unknowingly charged $14.95 and then again the following month. When I rang the number associated with the charge I learned it was for a subscription to freecreditreport.com. The customer service rep told me it was very clear when I signed up that there was going to be a charge so I went back to the site to check. It is there in a paragrah down the bottom but IT IS NOT AT ALL CLEAR THAT YOU WILL BE CHARGED ANYTHING. All of the prompts sayy free credit report and there is no asterisk to indicate that there are conditions related to that.

Do not fall into the FreeCreditReport.com trap as we did. We went on last night to obtain our free one time credit report & score. The terms stated it was a 7 day free trial. After that 7 days if we did not cancel, my card would be charged $14.95. Evidently they are stating that we had a previous account back in Sept. of 07. And by activiating the new account we are not elgible for the 7 day free-trial period and must charge the $14.95 even though I call today, one day later, to cancel my membership.

I wanted to check my credit report. In my search, I found Free Credit Report.Com. I proceeded to go through their information fields to get my free credit report, that also included my credit card number. I was taken to other pages in their web site and never received my credit report. I logged out of their site and thought that was the end of my search.

freecreditreport.com Misrepresented expressly or by implication that I the consumer could obtain a free product, program or service at no cost or obligation or misrepresented the amount of any charge or fee...

Comapny scamed me out of 36.90 after I canceled my report the same day I got it. They continue to charge my credit card each month. I called my bank(Bank of America) and filed a claim. I also filed a complaint with my state attornry and you should too. Now I will be contacting the better business bur

Like many others, I was duped by this company. There is nothing free about the credit report you receive from this site. Your trial membership allows you only to see your credit score (so I am told) and the nondetailed report from Experian. If you want to see an ACTUAL credit report, like me, you are charged $24.95 by this free site.

I decided to get a so-called free credit report about a week ago, and yesterday (July 2d, 2008) a charge of l4.95 showed up on my bank statement. When applying for the credit report, there was not one mention of any sort of a charge. How can I get my money back?

I signed up for a free credit report in March 2008 at FreeCreditReport.com and provided all the information they requested. I used a debit card from a bank account I use only for limited online purchases. In April, May and June I was charged $14.95 for their monitoring services because I forgot after the trial period I would be charged the service fee . Each of those months I received an automated e-mail from FreeCreditReport.com with my credit score and a link back to their website. I knew I had good credit so I never linked back to their report to actually read it.

I signed up. Since I was a prior member, got WAY overcharged. I called and they gave me the too bad story. I called again. I received two e-mails from people first names only who claimed they would make good on it. It has been three months and I am still waiting. This is how they make their money - obviously, I no longer am a member s- so they got my money.

I just discovered ive been billed $14.95 a month for the last 10 months, by FreeCreditReport.com THey asked me for all my personal information when I called them to protest, including my mother's maiden name, where she was born, etc... and then she told me it was the same info they had on record.

I got the email address for a free credit report from Moneywi$e A consumer action publication. I started filling out he details lots and it wanted my CC # so i new i was in trouble. I had had a very expensive lesson from the same company 2years prior they just kept charging my CC every month and when i compained said tough) I learned from that experience i couldn't believe it when they wanted 29.99 for a 3 report, i backed out hastily. I did get a report this time and they gave me 9 days to cancel service.

I signed up to receive my free credit report and to this date nothing has come. I do not think that this is fair because they charged me after one month of having their services. But after one month I still did not have my credit report. I want them to stop monthly billing my account asap.

I had subscribed to their credit monitoring service for a few months then decided to cancel. I called and cancelled it and was told that I had paid thru the middle of May so I could still access my account until then but then it would be cancelled. She then asked if I wanted to be transferred to another dept. to get some type of login code or something so I could check it at that time. She transferred me there, I spoke with them briefly then hung up.

After having been charged for a "free" credit report in the amount of $29.95, I was determined to have the charges reversed, and to check into some of these "free" on-line offers. As all of us should realize by now, "nothing is free" and there are generally strings attached to such offers.

This company enrages me. I did the same thing as everyone else - signed up for a free credit report, expecting a $1 charge to be incurred, and 9-11 days later found a $14.95 charge on my account. I went to freecreditreport.com and read ALL of the fine print, which actually states THREE different trial periods - 7, 9, and 30 days. They do not specify which you have. The website also provided THREE different phone numbers.

Went on free credit report. com and tried to get a FREE report for my sons business partner, NOPE- I have been charged almost $50 and have nothing to so-- the second time I called back they wanted the credit card number and they said if I checked back to the site tomorrow I would be able to see something on the report- Low and behold I saw something the next day --ANOTHER charge for looking at the credit report the next day!! And then I could cancel it if it did not work then, well of course not so-- So I just canceled the card!!

Signed up for the three month trial andthen could not find a phone number or email address to stop the so-called service. Still can't find above so continue to pay the $11.95 monthly.

I started to fill out the form to get a one time credit rating then the form said it would be signing me up for a monthly service at 14.95 a month so I deleted my credit info and closed the page without finishing. Then charges started coming onto my credit card. I got the people to say they would cancel but the letter they sent set it up to not cancel until they had charged me a second month all for a service I DID NOT SIGN UP FOR as i told them and believe thay are totaly aware of!

FREE CREDIT REPORT! in large red letters. Small print: $15 a month, wait till your bank statement comes.

I attempted to purchase a credit report for about $30. The website did not let me continue the registration process, so I didn't bother and went with a different company. I had already entered my credit card information but didn't think I'd get charged since their website didn't let me finish the process. 2 months later when I noticed I had been charged, I called the company to explain what happened. When I couldn't reach a satisfactory result and asked to speak to a supervisor, Mr. Jefferey Applebaum came on the phone and identified himself as the president of the company.

So I got onto the freecreditreport.com website about a month or two ago and got my free credit report and thought everything was fine. Then today I look at my bank statement and realize they charged me $14.95. I called as soon as I could get the number, I was really mad and I feel bad for taking it out on the CSR that answered because she was really nice and helpful. Anyway, the phone call went something like this; CSR answered, I told her what happened and she asked if I had the 7-day trial or the 30-day trial and I told her I had no idea since I had not been on the website since the day I got my free credit report and I gave her my SSN and she closed my account and said the $14.95 will be put back into my account within 3-5 business days, and that was it. I guess we'll see if the money is put back into my account.

I purchased the online credit report, and each month a $12.00 fee came out of my checking account. I called to cancel service, and after service is canceled a consumer is allowed 30 days to continue to review their credit reports online. This is not what happened; as soon as I canceled service my access was totally lost. I called customer service numerous times and finally spoke to someone who told me I went over my 30 days. This is the very same day--about 45 minutes after I canceled my service that I'm being told this lie! So then the rep tells me to re-register for a new account in order to view the information,and then call back to cancel that service once I'm satisfied with viewing my report. I tell her NO--just refund me my $12.00 dollars that was just taking from my checking account on Feb 6, 2008. She said they don't give refunds but advised me her supervisor says I should just re-register.

Having received my free credit report on line, I find there is an entry that is not mine. I have NEVER had an account with a business that they listed. ALSO, the section where the year of my birth is recorded, has two correct ones and Transunion lists the year incorrectly. I would like a corrected report.

I was taken for $14.95 twice with any authorization. I never gave them an account number for something that I was not made aware of. This other company (Triple Advantage(SM)Credit Monitoring) is in on this scam, too, because I called them to cancel the monthly debit which ends the 28th of this month. They told me NO REFUNDS, and this is the 2nd of the month.