Freecreditreport.com Reviews

I noticed a charge on my card for $14.99 from Experian. Did some digging, and found it was a subscription to Freecreditreport.com. I had not signed up for an account. So, I called them. My card had been used on another account. I said, "Well, you can clearly see the account is not in my name, and I did not authorize it." They said I was past the 7-day window to cancel. I was livid. I said, "This is not my account, but you used my card." I had to shut down the card to have it investigated. I tried via email to fix it. They kept telling me the benefits of my account... Which was not my account.

I called freecreditreport.com to cancel my account. This was before the trial period ended. I was continually charged. Not the $11.99 but $19.99. When I call customer service, they apologize and say it will be cleared up. Still charged but now I cannot access my account. Called again, I explained I couldn't access my account for three months. I was informed I last accessed my account in May. Yea... that was three months ago. Once again, I was told I would receive confirmation in the email provided confirming cancellation. I was also told I never called to cancel which I surely did! I hate this company, they need to be stopped!!

Free credit report is waiting for a class action suit from the people it is scamming! Report your complaints and experience to the BBB. Take the time and you may get a refund, but better yet, let them deny and dig their own graves. Get it documented, the day will come when we can bring down this company.

Experian is misleading. Under the guise of 'Free Credit Report' they have you sign up for a 'membership' of $21.34 per month. Do not use www.FreeCreditReport.com or Experian Credit Services.

So I went online and put in my card number for the $1 charge. I check my bank stuff online and see a charge for $32.95 and the $1. I did NOT approve the charge for $32.95. They said I clicked to upgrade to see all reviews which I didn't. They did say they would refund me the $32.95. If not, I will get my bank involved. These people are shady, shady, shady.

This company is a scam. Beware. They were billing me $19.99 every quarter without any authorization. Another example on the degradation of business practices in the US. When a capitalist society turns to deceit for financial gain, everybody loses. I am ashamed to have fought for this country.

If you read the fine print... you would never agree to do business with such a slimy company. If you do, and you want a refund... expect to fight them all day long! I had to help a friend get a refund. Her bank (Chase) intervened during a 3-way conversation. DO NOT, I REPEAT, DO NOT... DO BUSINESS WITH THIS COMPANY AND OTHERS LIKE IT!!

I received an offer to obtain 3 credit reports for $1 and was charged $19.95 plus $39.95 within a week. I requested a refund, and their reply was "read the fine print..." I've been scammed by false advertisements. And of course they NEVER answered numerous phone calls.

Back in August 2013, I requested (online) for all three credit reports to be sent. I was denied by Experian and TransUnion due to answering one of their questions inaccurately. I then requested by mail and it appeared everything went through okay. I waited the 15-day period but I received nothing in the mail. I went online again but they were asking for a credit card payment. I've tried by phone and still nothing. Today, I finally called the TransUnion telephone number on the letter I received and explained what happened. They told me I would receive the report in 5 business days. Experian, however, is a different experience. You cannot reach anyone by phone. They continue to tell you the reports are being sent, yet, nothing arrives. This has caused me great anxiety as I am trying to file for bankruptcy and it has held up the process for 2 months and counting. I need these reports in order to file. What are my options?

I can't believe this organization ostensibly monitors the credit integrity of individuals with unilateral authority, and then operates as a criminal scam. This place stole $19.99 per month out of my account for 21 months before I figured out what was going on. I NEVER AUTHORIZED IT. These people should be prosecuted. Their name should be "WeStealTwentyDollarsPerMonthForYourCredit.com". AVOID THIS SCAM AT ALL COSTS..

FreeCreditReport.com to the tune of millions of fraudulently obtained profits. The BBB has over 11,000 complaints and that was in 2010. I am sure they racked up a bunch more since then! I went on their website to get my annual "free credit report" not knowing that they would rob me of $19.99 per month for a membership I did not agree to nor even knew I was a member of... I never logged on to use their services! Stay away from this company!

My bank returned charges to my account from Freecreditreport.com as "unauthorized." This is one shady company. Please check and make sure they don't have your credit card info in their system, even if you no longer have an account. They keep it forever and there is no way to delete it, only change to another card. I complained and was advised that is their company policy. I would rate them 0 stars if I could.

Charged for services I didn't receive. Terrible customer service. Absolute scam.

The site said, "Get your instant credit report and score for $1". The site then takes you to give your information for payment. Afterwards, it will offer you 3 reports for $32.95. Even though I declined it, the system takes you into the pay area, and I was automatically charged. Calling them does no good as they say according to their system, you have received the paid for information. They offered to reimburse me part of the $32.95 within 10 days. My experience with this company does not make me recommend it to anyone, and I will strongly encourage others to find an alternative.

I went to Freecreditreport.com to get my report. It asked if I wanted to pay $1.00 for my score, so I paid the one dollar. Then all of a sudden, one week later, I get a charge for $19.99 for a membership!! I called them and they told me that I did not call to cancel the membership within 7 days. I told them I did not sign up for a membership!! I was told when I agreed to pay the $1.00 fee that signed me up. PURE FRAUD!!!!

I, too, was charged $32.95 for what I understood to be a $1 report (I was also charged the $1.00). This company is SO BAD that this charge was immediately referred to the Fraud Dept. of my bank which notified me about it. Obviously, I am one out of thousands who have been unknowingly charged by this company. Had I paid with a credit card, the bank could have put a stop payment on the charge but not so with a debit card. So I called them and screamed and yelled which resulted in a refund of 1/2 the charge. From now on, I will be checking with consumer complaints about any seller I plan to do business with. I have already posted a warning about this horrible company on FB. Hopefully my 2000 friends will all share my post.

I went in to pull my credit report from all three bureaus. I wanted to just pay whatever the one-time cost is and be done with it. I would NEVER sign up for a monthly membership. I learned my lesson with this company back in '08 and vowed that I would never get scammed again like this. Guess what? Three years went by and it happened again. There is something fishy with the way they set up their website. You start off thinking you are clicking your way through one thing and they end up slipping you something else.

I too thought I was getting a one-off report. But I guess somewhere hidden on the site is an automatic sign up unless cancelled in 7 days. A complete scam. This kind of practice needs to be made illegal.

I'm getting to refi home so I checked with them for free report. I entered info for my self and spouse. I canceled the next day. They charged $32.95 for self and another charge for wife. I canceled the day after I subscribed to service. Company refused to adjust charge claiming they clearly stated the charge on application. I do not recall seeing this statement and if I had, surely I would not have paid the price as a credit check with the refi process is much less. Supervisory help not helpful and refused to adjust charge. Also, they claimed I needed to make two attempts to cancel subscription, once for self and once for wife. What a con.

They ripped me off; I don't know how else to say it. It was complete trickery. My experience started off fine. I was looking at my credit report, but to see my score, they said that would be $1 so I reluctantly gave them my card information, and next thing I know and without any warning, they charged my account $32 for my report and then signed me up for a monthly subscription, that I never asked for. I only gave permission for $1; never did I agree or click "Ok" for any additional charges. Only when I looked on my online banking did I even realize they charged me. When I brought this to their attention, they said, "Sorry, that was the deal." This is horrible feel, cheating. My free report and score was $55. Just be warned.

I called to cancel my membership and after 15 minutes of this guy trying to sell me all three credit reports and him not listening to me trying to cancel, I asked to speak to his supervisor. He went on to tell me they were in a meeting, so I went on to ask him his name, employee number or something to identify him as employee, which after another 15 minutes he tells me in his Indian accent that his name is Chad. Now I'm asking if what he is telling me is that there is no customer service in that company whatsoever and that he is my only line of communication. He hung up in my face. I've never more been more disrespected by a large company in my life. Worse off, we give our credit info to these ** but they have no complaint dept. You have got to be kidding me.

I signed up for a 7-day free trial, which was supposed to cost $1 with no further charges if I cancelled within 7 days. A charge of $32.95 showed up on my credit report even though I cancelled my membership after two days. They said I clicked on the upgrade and got a report from all three bureaus which I did not. They offered to refund half. The name Freecreditreports is a scam! The name is not true and should be changed! Don't do it.

Like so many others (I wish I had come to this site before using this companies), I was charged the additional $32.95 on top of the $1.00. It seems like, based on this website alone, there should be some investigating done on behalf of the consumer. When I called to have them verify where on their website that you would be charged a fee, I signed in, and he took me to a place where it said $39.95. Nowhere did it say $32.95. He said it was more to sign up again since I had canceled my membership the same day. I did the report to avoid a monthly fee.

I signed up for a 7-day free trial, which was supposed to cost $1 with no further charges if I cancelled within 7 days. A charge of $32.95 showed up on my credit report even though I cancelled my membership after 2 days. To cut the long story short, my complaint is the same as all the others I am reading. They said I signed up for an upgrade and got a report from all 3 bureaus which I did not. They offered to refund half after I had a complete meltdown and got my credit card company involved. I hate being scammed, and I am going to file a complaint with the attorney general.

So I wanted a copy of my credit report. I had used them quite some time ago and they served the purpose back then, but something has greatly changed. I initially paid $1 just to view one bureau's credit report and I thought that was it. Then a couple of days later, I received OD fees and Returned Item fees on my checking account. Lo and behold, FreeCreditReport.com charged me an additional $32.95 for supposedly clicking to view all three credit bureaus' credit reports which I did not authorize!

I did the trial period and due to poor remembering skills, I kept forgetting to cancel my membership. I wanted to try the service out initially. I called today to try to cancel my membership and it took 20 minutes. The rep on the end of the line had poor English and he would not let me cancel. After listening to him go on and on about how it would be a disadvantage for me to leave and after me explaining 7 times at least that I was just trying it out and did not want to spend the money anymore, he still would not place my request. I requested to speak with a manager directly, and I was very upset at this point and finally through a very long conversation and aggravated tone, I was able to get them to cancel. Don't even bother! It was a major headache that wasted my time!

I tried to get a free credit report from Freecreditreport.com. Several days later, I got a charge for $32.95 on my debit card. So, I called and complained. The operator offered me a $10 credit which I turned down. I called my bank and had the charges reversed. Then four days later, another charge of $19.99 showed up. Again, I called their customer service number and was told that I canceled too late and they would not refund the money. So, I went off to the bank again to reverse the charges. This company is running a nationwide internet scam and should be stopped. Tell everyone that you know to stay away. They will rip you off for as much money as they possibly can.

A few months ago, on January 14, I did my annual free credit report with freecreditreport.com that was advertised for $1. It somehow enrolled me into a membership with Experian and defaulted to a monthly membership charge of $17.95. I didn't catch this until the 3rd charge. I called them yesterday to cancel the membership. They should stop auto-enrolling folks that just need a report for a dollar. Please look into this as I am assuming a lot of people fell into the same trap. Force them to create a website with a clear process and separation between $1 report, a one-time charge for credit score report, and an auto membership monthly charge because it seems like they are trying to blur all 3 separate request into a trap.

I spoke to a representative that could barely speak English! I told him several times to put a supervisor on the phone and told me he couldn't put a supervisor on or could not find one! After waiting an hour to get a supervisor, the rep repeatedly told me that before he transfers me to a supervisor, my account will remain open and active and they will continue to charge me $20 every month, and then he will transfer me to his supervisor. He repeated this to me four times! I yelled at him, "No! You will absolutely not!" The supervisor was no help and he only wants to refund me $10 after I paid $1 and $32! They don't care if you tell them you will file a complaint with Better Business Bureau or Department of Consumer Affairs.

I found this to be very misleading, and I've used their services in the past. However, this time I was looking for my credit score only, which was $1. Little did I know that I was also signing up for a full membership at a whopping $20/month. I used an account that I don't use often, so it took me 2 months to realize that $40 just went down the drain. I also called their "customer care" line (or lack thereof) and was also badgered about cancelling. I kindly explained that the reason I wanted the score only and thought that is all that I was getting is because we were working through the home buying process, and I wanted to get an idea of my score.

I canceled the services within 7 days of when I started, but they said I was on to an 8th day ($14.99). They boldly advertise you get three bureau credit checks. Then I sent an email saying not free at all ($31.95). They totally misrepresent what is involved in their service.

After the initial "free" trial membership, I contacted this company to cancel the membership to avoid the $20 per month fee. I was badgered as to "why" I didn't want this service and was kept on the phone for quite a while. I had to get an attitude with the representative in order to end the call and cancel the membership. My thoughts, just request a copy of your credit report from the credit bureau.

To cancel your subscription, they tell you to call their 1-800 number, but I would advise you to email their customer service team as well and put it into writing. "Per my discussion with ** on **..." Their business practices are deceptive.

Do not use Freecreditreport.com - Read the small print and when trying to cancel they may never cancel your membership and keep charging your credit card. It happened to me. When logging onto Freecreditreport.com, the following wording is at the very top of the page: "Important Information - When you order your $1 Credit Report and Score here, you will begin your 7-day trial membership in Freecreditreport.com. If you don't cancel your membership within the 7-day trial period, you will be billed $19.99 for each month that you continue your membership. You may cancel your trial membership anytime within the trial period without charge." When ordering online, one should read the terms and conditions, etc., as often making a purchase will also activate an ongoing membership.

I was charged $32 for a triple report and signed up for $20/month subscription all without realizing I had agreed to anything. All I wanted to do was download the free report they advertized for $1. Apparently, they hide all sorts of fine print. I called to complain and they wouldn't give me my money back. What a ripoff. There must be a class action coming soon.

Free Credit Report is a scam. The ad for $1 credit report is deceptive. What I failed to read was a disclaimer totally separate from the $1 free credit report ad. The company's scheme is to make one believe that you can get a free credit report for $1, while intentionally attempting to hide the fact that it's a 7-day trial and on the 8th day, you get charged $21 and automatically become a member of Free Credit Report. What's interesting to me is how they hide the disclaimer. The disclaimer should normally be on the page that you sign up for the $1 credit report, in bold, so that a customer can have the choice of either becoming a member or cancelling the 7-day trial. Sadly, the disclaimer is way at the top of the initial sign up page with a gray background.

The fee was almost double what was listed as I filled out the form. Then they/he argued that I did not want to cancel repeatedly; the free report is only for 7 days. I called 9 days. I was not requesting a refund, just to cancel. It should not have taken me to be belligerent to get a cancellation of their services.

I went on Free Credit Report to get my credit report and my credit score. I was told it would cost $1.00 and the more extensive report was $31.95. I got the more extensive report, and then did it again for my husband. You had to enter your credit card information first. I just discovered this company has been charging my credit card once a month Jan-Feb. then twice a month, once for me and once for my husband for some type of membership. They refuse to give me my money back and when I told them I was reporting them, they did not care. After further research, I found this company has already been sued and lost for doing this same thing in the past. Why is this company in business? They charged me close to 300 dollars and will only refund this month.

I signed up for the free viewing of the scores as well. I got charged for $31 on a day I didn't even use the site. All you have to do is call and say that you are right and they are wrong for enough times, and get past the first representative that will probably try and offer you only $17 back. Continue to refute the claim and their tone will change from not being able to help at all, to giving you a full refund. Good luck for this $31 scam!

I filled out information that they said no obligation free credit report and nowhere mention the amount they were going to deduct from my account. I am a 65-year-old handicapped senior. I never received anything in the mail or opened anything that I needed from them. I never signed or clicked on any agreement with them but somehow they hijacked the information and started taking money out of my account. I found out and they began to argue and said they will give me one month credit but I asked them to refund all my monies, $19.95 each month and to cancel immediately as I consider it fraud. The monies they took out of my debit card, they say, will be returned between 7-10 days but my banker has filed fraud report and has cancelled my debit card as there are a lot of complaints against them.