Credit One Bank Reviews

I did a credit card consolidation. One card was finished. The 2nd (and last card) They internal changed my email (picture below) without my knowledge. They took a large sum of money out of my bank without approval. My bank reported it to FDIC. They trying to ruin my credit score. I have an appointment with an attorney.

I made a payment a day after it was due and was charged 29.00 on a 200 limit and when I made the payment it never showed a late fee. When I called I was told it was on the statement and it definitely wasn't. I would have seen it when I made the payment and they didn't offer any solution or explained why it didn't show on the day I made the payment. This is an awful company. It's always an issue with them since I got the card!

The application process was smooth and fair, and once approved, the card came quickly and activation and online account setup was easy. So far I am highly satisfied with the card and the service team.

They call and call. Rude customer staff hung up on me! Rude, harassment, pushy, call back to back after I’ve made arrangements with them.

While I appreciate the opportunity to have the card, the limit is super low. In addition to that, they took $50 for that low credit limit before I even got the card for their annual fees. Maybe consider other options before going with this card.

It's just good. Easy to set up everything. The only problem was the credit line is so small.

I love the card with nice colors and nice limit credit. Thank you.

If I known they were going to take the annual fee from my credit balance right away, I would have never gotten it! Make sure you read the fine print!

Very nice people to deal with! Never have any type of problem with Credit One!

Can't not login into the app or website. Nobody has called me back about what is wrong why I can't login. Very unprofessional. I give a 0.

This card is everything I expected. The perfect card for anyone 👍.

It's my first credit card and everything so far has been easy to set up and no hassle.

I want to report my recent experience with this credit card company. I have had an autopay set up for $100 for several months that I recently elected to cancel. The current's month autopay was paid on time so there was no outstanding monies due. To my complete horror I found that CreditOne Bank opted to take a payment from bank of the balance remaining of nearly $1900. My checking account had registered as overdrawn, and my mortgage check had been returned. I had a negative balance in my account. I contacted the company to inquire about their error. The agent assured me that the monies would be refunded in 24-72 hours which still posed a hardship but doable. Now the 72 hours have passed, and no refund has been received.

I love my Credit One Bank card. I appreciate that you gave me a chance to rebuild my credit and increase my credit line...

It's great that the offered me a useful credit like at 5k but it sucks it comes with a 30% interest rate. Meaning if I ever had to use it there is a good chance I'd never be able to pay it back just because of the interest. Do better and stop trying to rob people.

So far, so good. :) No problems whatsoever! I will be recommending this one! Thanks.

I really love my new credit card. It will help me build my credit and help me when I really need it. I am very pleased with my new credit card

I haven’t used it yet but I love Credit one and the benefits associated with my card.

It was a good experience to apply for a credit card. It didn't take long to get approved.

I had a credit card with them, they closed it down bc I paid it off to go on vacation to be able use it. And now they won't reinstate the car. This company is a joke. Will not recommend to anyone.

Like to speak to someone who understands what I am saying!! Without being hung up on! My mom has had fraud committed against her and they won’t help!!

I think it's good if you're being pretty pre-approved for a long some credit limit but don't expect offers if you're not willing to do the other stuff they have you do each month to get finished with the account.

Worst company to get a credit card from. The website doesn't work half the time so you can't pay your credit card bill online. If you talk to a representative on the phone and ask them to call you after you get out of work for any reason, they'll put in a do not contact in to the system so you won't get calls or letters if a payment is late or you leave a message. I called them about losing my credit card and to close it so I wouldn't have anymore interest accruing as well as getting a new card so I could have a valid account to post my payments to. I never received a new card and I waited months for it. The representatives wouldn't take any payments until I could give we my credit card number but I couldn't because I didn't know it nor would they take my social security number for payments.

The card that was sent to me was invalid. There were too many numbers in it. I figured you were a scam and threw the card up. That’s a pretty big OOPS. I don’t want an incompetent bank.

Awful customer service. Long wait times. Product knowledge is awful.

Very happy with Credit One. The app is very easy to set up and use.

So far so good. I can tap my card and the payment process is quick when checking out at any store. Also the cashback offers are amazing!

It portrays great experience and helpful when needed.

Easy to work. They give you a chance. Semi bad credit. They look for the good. 👍 I couldn't be happier with the service, the app, the AI, the real person you call all keep me ahead of the Game.

Good service, very safe and reliable. I enjoy this app