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Crest Reviews

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About Crest

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Crest offers a range of oral care products that aim to help maintain healthy teeth and gums, catering to diverse dental care needs. The brand’s toothpaste line features options for cavity protection, sensitivity relief and whitening.

Visit crest.com/en-us
Pros
  • Teeth whitening results
  • Variety of product options available
Cons
  • Causes adverse reactions for some
  • Can lead to gum sensitivity

Crest Reviews

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    Page 6 Reviews 530 - 680

    Reviewed May 5, 2013

    I ran out of my regular toothpaste and started using Crest Pro Health, as my husband had bought it on the advice of his dentist. Within a few hours of using it, the inside of my mouth started peeling! I didn't know what was happening and I didn't connect the use of a new toothpaste with the problem. Later that night I told my husband about it and he said the same thing happened to him when he uses Crest Pro Health. Needless to say, we are no longer using any Crest products.

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    Staff

    Reviewed May 2, 2013

    I already have a post, but I almost went to the ER today. My mouth is so messed up! My girlfriend of eighteen years looked at the inside of my lips today and the rest of my mouth. She said, "OMG, it looks like you have hundreds of little blisters all in your mouth!" And it's starting to feel like it burns. I'm going to see my family doctor Monday. I'm so miserable as I sit here at this very moment trying to nibble all the damn skin out of my mouth and can't get it out of my head that I'm sick or something terrible is wrong with me. I hope somebody sees this.

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    Reviewed April 29, 2013

    I started using this toothpaste about 2 1/2 months ago and within the first week or so, the inside of my mouth is all peeling. The upper and lower inside of my lips and cheeks are raw and peeling, and I feel so ill! It really feels like I'm rinsing my mouth out with Draino drain cleaner. I'm very scared. I have really stopped eating and brushing my teeth altogether. Please help me!

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    Reviewed April 26, 2013

    About three weeks ago, I arrived in Angola (SW Africa) for an extended period and brought a new tube of toothpaste with me, which I only started using once I got here. The first few days here, I noticed that I always felt like there was a film on the back of my teeth, but assumed it was the new toothbrush I had. But then, I started getting crazy amounts of painful canker sores underneath my tongue, and my gums were very sore each time I brushed. That persisted, and I was thinking it was some kind of African mouth bacteria. After about a week of that, I started waking up with swollen lips. My bottom lip would swell so bad sometimes that it would cause splitting at the corners of my mouth.

    I went to a clinic, and they gave me antihistamines, which did nothing. I tried different mouthwashes. I ended up consuming my stash of broad-spectrum antibiotics these last few days in case it was a bacterial infection. It sort of helped, but the lip swelling in the morning remained. Only today did it occur to me that the common denominator was the freaking Crest toothpaste! Then I read this stuff all over the internet, people have the exact same symptoms. So, who's filing the class action suit? I'm in Africa until this fall, but I'm in when it's time to take action. I've been using this crap for three weeks and I'm afraid my mouth will never be the same!

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    Reviewed April 26, 2013

    I have been having problems with my gums and generally the inside of my mouth for a few weeks. I wondered what was causing the problems and started eliminating items. To my surprise, I narrowed the issue down to my Crest Complete toothpaste. My gums feel raw and slightly bumpy. I have now noticed that I have started getting brown spots on the inside of my lower lip area. I have been a Crest user for years and am surprised to have this problem. I did some research online and found that they use Triclosan. Is it too much to expect companies to have safety concerns for their consumers? And I am too disappointed in the FDA as they are only looking into the problem. Some posts were done years ago. Oh well, I suppose it is just time for me to again become much more diligent about my safety. Tom's Toothpaste it is.

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    Reviewed April 24, 2013

    I used this toothpaste for a month. I started noticing burning in my mouth, gums and tonsils. I didn't realize it was the toothpaste until I stopped using it. After reading the comments on this site, I have found the culprit. There should be a warning label on this product. I have been scared for weeks now, thinking I was getting seriously ill. Someone needs to check into this for real.

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    Reviewed April 22, 2013

    Crest 3D Vivid whitening Toothpaste and mouthwash - I started using this product on Saturday and continued using it until this morning; it is now Monday. I so wish I had read all of these reviews because I am now feeling teeth sensitivity and tingling. The $9 I spent was not worth it at all! I am going to stop using the toothpaste and mouthwash immediately and hopefully my teeth will come back to normal. I have spent too much money and time to get my teeth in perfect condition. I would hate to have spent so little money to only destroy them completely. Crest, shame on you for keeping this product on the shelf!

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    Reviewed April 22, 2013

    I have been using Crest toothpaste all my adult life (I'm 40). Ever since Crest Extra Whitening came out, that's what I've been using. The formula must have changed because now the tube refers to "Crest Complete Multi-Benefit". For the past several months, I've had an extremely dry mouth & thirst. I usually brush 3 times a day. I thought I had a major health concern (diabetes) but after doctor visits & lab work, that is not the case. Yesterday, I got the idea that maybe it was my toothpaste. I tried something different the last 3 brushings & already notice a slight improvement in my tongue dryness. I've had the slimy film on my cheeks & also on my lips when I wake up in the morning as other reviewers had. I hope my symptoms go away completely, but it's hard telling if they're going to or not. I will never buy this again & need to get my 3 kids to stop using it. I'm very frustrated! It's time to switch brands! Now I'm stuck with doctor bills, thanks to Crest!

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    Reviewed April 18, 2013

    A couple of weeks ago, I purchased Crest Pro Health whitening toothpaste. My mouth started to peel more than usual and it hurt. Large amounts of skin were peeling from my lips, cheeks, and under my tongue. I thought maybe it was the whitening toothpaste so I switched to Crest Pro Health Clinical Gum Protection, and my mouth got even worse! My mouth started to peel even more. So much tissue peeled off that I can taste blood. I thought it would get better if I just kept using it. Nope! My tongue and underneath my tongue feel sore and swollen and even my taste buds are very sore. I needed this toothpaste for my gingivitis but I think it's doing more harm to me than anything. I would not recommend this product to anyone.

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    Reviewed April 14, 2013

    I am emailing this hoping that someone is dealing with the same situation. The tube leaks even when you the close the lid. It can be lying down or upside down with the lid on counter, and it will still leak. I have wasted so much toothpaste on the counter instead of on our teeth. I am wondering if this is a way for them to get us to buy more toothpaste. I hope someone is dealing with the same issue.

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    Reviewed April 13, 2013

    I had used this toothpaste once a day for three days and that was 12 days ago. I quit using it because I couldn't brush my teeth anymore. Why? Because my lips, tongue and mouth were so damn burnt from this toothpaste that 12 days later, I'm still dealing with the burn. This product is dangerous, causes lasting pain and should be eliminated, period. I'm so upset and angry. I can't eat normal foods; everything has to be soft. Foods that aren't spicy, zero spice at all, now seem extremely spicy to me. There's a funky metallic taste in my mouth all the time. Thanks, Crest. Thanks a lot.

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    Reviewed April 8, 2013

    Yup, I had the exact same experience as so many others here. My tongue and gums started to hurt and it looked like I had a cut on the tip of my tongue. It felt like I had been brushing with sandpaper and my whole mouth was in pain. After a few days, I found these reviews, switched to Aim toothpaste (which is cheaper anyway) and now my mouth is back to its usual sassy self. Buyer beware!

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    Reviewed April 5, 2013

    I have very little brand loyalty when it comes to toothpaste. I will typically buy whatever is on sale and as such, I have tried dozens of different brands, flavors and gimmicks. I have never had a reaction to any oral treatment, toothpaste or rinse, until my latest purchase of Crest Pro Health Plaque Control. The pain and discomfort is indescribable, but I will try my best as others have done here. After my first day of use, I began to develop pain in my gums. I initially chalked that up to the new toothbrush I also purchased. On the second day, I began developing a tingling sensation on my tongue. I thought maybe I had drunk my coffee too hot. On the third day, the outside of my lips started to rash, my throat was sore, and the tingling on my tongue turned to full-on pain. I realized that it was all too coincidental and had to be caused by the new toothpaste. I quickly discontinued use of Crest Pro Health and started using Sensodyne hoping to soothe some of the discomfort. No luck.

    It has been two days since I stopped using Crest and the pain on my tongue is still just as acute. It literally feels like I have been dipping my tongue in battery acid. I'm having difficulty eating and whatever I do eat tastes metallic. I'm having trouble sleeping and lack of sleep combined with the persistent discomfort is even impacting my productivity and mood at work. All this personal and professional expense for a $2.99 tube of toothpaste. I have learned my lesson the hard way. Hopefully, you have found this post for learning yours. Heed warning, stay far, far away from Crest Pro Health. This product is a gross negligence by Procter&Gamble and should be pulled from the shelves immediately.

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    Reviewed April 4, 2013

    I just stopped using this toothpaste after a week when I noticed tiny cuts on the insides of my cheeks and pain throughout my entire mouth. Despite stopping the toothpaste for 48 hours, I now have a small blister under my tongue. I've never ever experienced anything like this from a toothpaste and have no known allergies. I will never ever buy a Crest product again.

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    Staff

    Reviewed March 26, 2013

    Please listen. I started having rashes all over my body. They would happen at work, around 11AM, and at night after I went to bed. It took me three years and thousands of dollars in medical bills and ER visits, one which almost killed me. What they had in common was the fact that I would brush my teeth with Crest before I went to work and before I went to bed. I was at an allergist at a hospital, which is world known (people travel all from all over to go to this hospital). They said I was latex sensitive and needed to avoid latex for the rest of my life. I refused to believe them. There is no way I was latex sensitive. So one day my wife and I went shopping and I wanted to try this new toothpaste. So I did.

    Within the first 7 days of using this new toothpaste Luster, my symptoms began to disappear. I did not notice the change until about 7 days into using the new toothpaste. I called my wife and asked her what did I change that would clear me up. She said toothpaste. I was so shocked that Crest toothpaste would cause my life to be turned upside down. So if you are having skin problems and it does not have to be just around your mouth, it can be all over, I suggest you stop using Crest toothpaste and begin Luster toothpaste or something without all the chemicals in it. Please, please don't use Crest.

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    Reviewed March 25, 2013

    I used an entire tube of Crest 3D White and had a noticeably dry mouth. I thought I had cavities because of the dryness and tooth and gum sensitivity. When that tube was gone, I bought another kind not realizing it was due to the toothpaste. I thought it was TMJ. Just bought another tube two weeks ago and my mouth is like chalk all day. My gums seem to be receding in the back and are sore. My saliva is frothy when I have any at all and it makes me nauseous at times. Just told my husband not to use it anymore. If I didn't see all of the complaints I found when I googled "Crest 3d white dry mouth," I'd probably buy Crest products again. Knowing they haven't even put warning labels on the product has led me to swear off Crest all together.

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    Reviewed March 23, 2013

    I bought Crest Pro-Health mouth rinse Friday, March 22, 2013 and just used it for the first time this morning. I have a horrible taste in my mouth that I cannot brush away or rinse away. This stuff needs a warning label even if it is safe.

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    Reviewed March 20, 2013

    I bought a Crest mouthwash on Sunday, 3/17/2013, and ever since, I have been feeling a weird sensation inside my cheek every time I used the mouthwash. I did not think anything of it until today. As I ate lunch, I could barely eat. It hurt so much that I wanted to scream. Now, the left side of my cheek is swollen and it hurts.

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    Reviewed March 18, 2013

    After using Crest Pro Health Toothpaste, I developed hypersensitivity to my tongue, roof of my mouth, and the lingual side of my gums. The pain is terrible. I also had sloughing of cheek tissue and gum tissue. This has been going on for several months. I have been to my dentist and medical physician and there is no treatment. There was no warning on the tube of possible side effects or adverse reactions. This is totally irresponsible of Crest and a warning might have saved many people from this type of injury. The FDA should be made aware of this and an investigation should be started. This product should be pulled off the shelves.

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    Sales & Marketing

    Reviewed March 14, 2013

    I used Crest White 3D toothpaste. I developed sores under my tongue and on my cheeks. It really hurt. I just looked into toothpaste online on a whim. It turns out to be far more pervasive than I would have imagined. Oddly enough, we bought ours in a 3-pack on mega clearance at Target. So either no one is buying it or someone is trying to liquidate it before the sales stop. I am very upset and will be lodging complaints with Crest, the FDA, and the better business Bureau tomorrow. This is unacceptable and only as a group do the consumers have a voice.

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    Reviewed March 5, 2013

    The white doesn't really happen but that is okay; I didn't expect any miracle. My complaint is the caps on the newer tubes don't close after a few times of using. Once the tube gets less full, the cap is permanently not closing because the cap is full of old dried toothpaste. The holder or guard is too shallow to hold any toothpaste. It fills full of toothpaste and won't close. Cleaning it out is almost impossible... even stomping on it doesn't help. I bought another brand to get a better cap. Ha, on that idea because it seems to be that other companies like these new caps. The old screw on caps were good for years. Please go back to the design boards and either use old screw-ons or design something that really will close.

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    Reviewed March 3, 2013

    I could not figure out what was going on with my lips, tongue and mouth. I experienced a sensitivity while eating and drinking. Initially, I attributed the sensation to possibly having consumed a hot beverage or soup. The symptoms worsened. My tongue, lips and gums have blisters. The back of my throat is dry and irritated. It feels like I have strep. Swallowing is difficult. My tongue feels like I have consumed a diet that is high in acidic foods. After reading similar complaints, I'm convinced that it can be attributed to my recent use of Crest 3D White Toothpaste. I have a followup appointment with the dentist next week. I will get my dentist to document my complaints. The side effects from the use of this product should be examined.

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    Reviewed Feb. 26, 2013

    I had a very unpleasant reaction to this particular toothpaste. I started getting these large blisters inside mouth, on the lower and upper lips. I thought that I burned my lips with hot soup. It took me two weeks to figure this out! This product should be pulled out from the market immediately! I still have the very tube of this bogus and dangerous toothpaste. Consumers, beware!

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    Reviewed Feb. 25, 2013

    I've gone through two tubes of this. I noticed within the first few days that the lining of my mouth was peeling off. I thought this must be normal but it has continued and now there are open sores in the back of my mouth! This stuff is dangerous. How can they do this to us? I use this twice a day because the tube advises this and the package clearly states, "Defends against dental conditions people over 50 experience." I have an experience for Crest - distrust!

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    Reviewed Feb. 24, 2013

    Someone told me today that my teeth looked discolored. I checked; they were, bluish green. I have been experiencing pain ever since I started using Crest Pro toothpaste. I even thought that it burns; I felt it was supposed to. I didn't think anyone would approve a product that causes mouth blisters and burning. I've been using Crest since I was a kid. Captain Kangaroo used to advertise Crest. That sold me on the brand. Now, I don't know what to do. My teeth are discolored; I have mouth blisters and pain in the bone and don't know if my teeth will ever go back to normal. Has anyone else had this problem? I wonder if bleaching my teeth will restore my color. Did it somehow wear the enamel off?

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    Reviewed Feb. 23, 2013

    My boyfriend purchased Crest 3D White toothpaste about a month ago. As we have separate bathrooms, I hadn't used it until a couple of days ago. I had an immediate burning sensation in my mouth, which moved into my esophagus. No, I wasn't swallowing it. It just seemed to flood the entire area. I started coughing and felt like I couldn't breathe. A short while later, I noticed the shredding referenced by others. I told my boyfriend and he reminded me that he had been complaining of heartburn for the last few weeks after brushing his teeth and laying down. I read the label and saw that the toothpaste is almost 1/4 sodium fluoride! Then I got online and found these other complaints. The label warns about poisoning for children under 6, for goodness sake! These products should be pulled immediately by the FDA since P&G appears to have blatant disregard for consumers!

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    Price

    Reviewed Feb. 20, 2013

    I tried this toothpaste and, much to my surprise and dismay, 3 days later, I woke up to blue teeth. It's not funny and I'm not happy. I work with the public. I was lucky to get in to my dentist to have my teeth pumiced. Shame on you, Crest, for not doing more research. My blue teeth cost you a faithful customer of over 40 years. No more Crest products for me.

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    Reviewed Feb. 13, 2013

    I received a sample of Crest Pro Health in the mail from Procter and Gamble with a coupon. So I decided to try this. At first it was okay for the first week, so I decided I would purchase after the sample was out. Well, after another week of use, I noticed the inside of my mouth would have these white skin-like strips around my gums and inside of my upper and lower lip. So I would take a tissue and wipe it out and it would be very sore. Well I would keep using it thinking it was just me getting used to this new toothpaste. Oh no, it kept getting worse. This past weekend my mouth was on fire and my taste buds were literally dead. As I was brushing my teeth this morning, a piece of my tooth broke off from the back of my tooth. Do not buy this toothpaste. My lips and gums are still so sore at the moment.

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    Reviewed Feb. 12, 2013

    Very upset that I finally read other reviews about the white mucous in my mouth from the Crest toothpaste. Apparently, this has been going on for years and I continued to buy it. A warning label should be on the package. After fifty years of being a Crest advocate, I am switching to Colgate. Please stop ignoring the complaints.

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    Reviewed Feb. 8, 2013

    I began using Crest 3D White toothpaste about 6 weeks ago to get my teeth a little whiter. I recently threw it away, this morning to be exact, because I began experiencing whiteness and dryness around the lips. My inner cheeks were shedding, but that was prior to the drastic teeth sensitivity I'm experiencing now. At first I thought it was a toothache and I would just make an appointment with my dentist, but what made me skeptical was that I couldn't seem to pinpoint the source of pain.

    I've been taking various pain killers for the last couple of weeks to numb the pain, switching between Tylenol Extra Strength and an IB so they would be more effective if I became tolerant or immune to one or the other, until they didn't work anymore. Anyway, I became skeptical because I couldn't pinpoint the source, then I realized that the pain was in every area in my mouth; upper right, lower right, upper left, lower left, and front inner. The sensitivity has gotten so high that it causes pain just to eat a sandwich out of the fridge! The sensation of a cold juice is painful now and my teeth has never been sensitive my whole life.

    The last straw was when I began taking pain killers every four hours to numb the pain, so something told me to go check the toothpaste. Maybe I missed a warning on the packaging. I got home from work and checked the labels on my Crest 3D White, but I saw no warnings so I Googled it. The results led me here after a day and a half of research. I am so upset with myself for not catching this earlier because whatever hygiene products I use, my 12 year old son also uses. It feels like I dropped the ball on this one, because I had asked him about his teeth and he also said it hurt him for a long period of time after drinking milk from the fridge. I brush more frequently than him and my teeth are hurting, without having a cold or warm sensation anymore. I'm at work right now, in pain, but when I get home I'm taking that Crest from my trash and contacting a lawyer ASAP because I see now that it's not just me. I don't understand why there isn't a recall or something.

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    Reviewed Feb. 8, 2013

    I started using Pro-Health Clinical toothpaste about three weeks ago. About two weeks ago, I started having very sore gums, canker-like sores in my mouth and gums, a sore, burning tongue, and tingling lips. I am convinced the problem started because of the toothpaste as there have been no other changes in my life that would have caused these symptoms. I am livid there were no warnings on the package. My mouth is a sore hurting mess ... to the point it hurts to eat and drink. I'm so disappointed in Crest. I've been a Crest user all my life until tonight. I bought another brand and hope this mouth heals soon. I, too, think a class action lawsuit is in order and the FDA should require different labeling or remove this product from the market immediately.

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    Reviewed Jan. 23, 2013

    So I bought this toothpaste believing it would work great and reverse gingivitis. I've been using it for at least 6 weeks and noticed every time I use it, my mouth is on fire and so are my lips; but I thought that was normal for this toothpaste to work. So then my back teeth began to break off. I was literally chewing gum today in class and pieces of my teeth were in my gum, like WTH is really happening. How do I let Crest know what's going on with their crappy product? I'm really upset; I don't have the best set of teeth, but I don't want toothpaste to ruin the good ones that I do have.

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    Punctuality & Speed

    Reviewed Jan. 22, 2013

    So glad I found this site! I've been searching all evening for causes for my burning mouth and other symptoms. It was only when I tried to think of the common factor did that light bulb go off. Crest toothpaste! I have been using Crest Whitening with Scope. For the first few months, it wasn't bad. Just a bit of discomfort that I always tried to attribute to something else - not once thinking it could be the toothpaste. But in recent weeks, the sensations have intensified. I have a burning, tingling feeling on my tongue and whole mouth including inside lips. About a week ago, it felt like there was a hair on my tongue. Then it went numb in that spot, then feeling returned within seconds. I went to the doctor later on, but everything is good.

    There are times my lips feel swollen and numb. I have a bad taste in my mouth that isn't there first thing in the morning. My tongue gets sore sometimes to the point that I slur when I talk because it hurts when my tongue rubs against my teeth. As I write this, my tongue is sore on the side like I've bitten it. Then last night, my teeth and gums started really aching and it hurts to put any pressure on or bite. My gums have been sore in the recent weeks, but not to this extent! My mouth feels terribly yucky today. I have been blaming it on food and drink that I never had problems with before! That brought me to my online search. I can assure you, I won't be using Crest if this is the reaction. I don't need to whiten my teeth that badly - not if it means losing teeth or causing harm!

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    Coverage

    Reviewed Jan. 11, 2013

    I recently decided to give Crest 3D White toothpaste a try. Wished I had read the reviews before using the product. The experience was very unpleasant. I could not for the life of me figure out what was happening with my mouth. My lips were very dry and burning, the roof of my mouth hurt and my gums hurt. While also out shopping, my daughter was like, "Mom, you have a lot of white stuff on your lips." Needless to say, this was very embarrassing. My mouth was covered with white slime; I thought I was developing serious health problems. Then lo and behold, it was the darn toothpaste. It scared the crap out of me. I do not recommend anyone using this line of product from Crest. Shame on you Crest. Back to the drawing board with this one.

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    Punctuality & Speed

    Reviewed Jan. 4, 2013

    The first time my husband used Crest Pro Health Clinical mouthwash, the inside of his mouth hurt and burned. The next day, one side of his face was swollen up to his ear and he looked like he had mumps. The swelling was gone after about 48 hours. Five days later, his mouth was still a little sore. When he ate a clementine, he experienced the same swelling reaction in his face. We believe that the mouthwash irritated the interior of his mouth so badly that when he ate the acidic clementine, it was like putting vinegar on an open wound. This is a horrible product with an abundance of people experiencing a similar reaction. It should not be allowed to be on the market. There should be a class action lawsuit regarding this product.

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    Reviewed Dec. 27, 2012

    My whole mouth has blisters in it. I see my dentist regularly. About a year ago, I had a breakout in my mouth. I thought it could have been related to something else. I was curious, so I tried it yesterday. My mouth hurts so badly; it is definitely the toothpaste. The FDA needs to pull out this crap and a class action suit needs to be filed.

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    Reviewed Dec. 19, 2012

    I'm so glad I found these complaints! My daughter had just purchased this Crest Pro Health Gum protection toothpaste, and within the first 4 days of using it, began to show all the same symptoms as the rest of the group here. She has canker sores, red bumps under her tongue, peeling skin inside her cheeks and gum line. This is absolutely horrible. This product remains on the shelf! Never use Crest, period! Boycott! I hope we see a class action lawsuit. Can you imagine all the folks using this product, and not realizing it's the tooth paste?! Amazing! And it's so harmful to your health!

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    Reviewed Dec. 11, 2012

    I, like all the others, would brush and shortly after I would get this yucky slime in my mouth. I was shocked by this and thought that I was having some health problem. This has been going on for a couple years. I mentioned this to my dentist. He told told me that it could have been some ingredient in the Pro Health. I stopped using it and it went away. Well, silly me, every time I would go back to my check up, that's what I would receive in my gift bag and I would use it and the same thing happened. Well, this time my dentist said that my gums in one spot looked like they were burned. I thought, omg! I started using the PHC again because I bought a pack of this at Sam's and just didn't want to waste my money, so here I am. I wish everyone well. P&G should put a warning on this package or better still, take it off the shelf. We should be able to makes choices based on what we know. And the worst part of it all, they should care to address the problem.

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    Reviewed Dec. 6, 2012

    Crest Vivid 3D whitening toothpaste - I have been using this toothpaste for about a week or two and never understood that my mouth issues were being caused by this toothpaste. It has totally wrecked the soft tissue in my mouth (hopefully temporarily). It feels raw and tingly, and just a mess. It all came full steam when I brushed my teeth right before bed the other night and woke up the next morning with my mouth feeling like a rare steak! This is nuts. You guys have to put a warning on this product. How about some fair balance. You guys really screwed up here.

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    Price

    Reviewed Dec. 5, 2012

    I bought a tube of this toothpaste (Crest 3D white) from one store and didn't have any problems. When this ran out, I bought a tube from Walmart, then I noticed this slime coming out of my mouth when I spit the toothpaste out. Then I started coughing a lot. I then had sore gums and my whole mouth became sore. I tried to eat and it felt like the food was going down into my gums and I couldn't brush my teeth because my gums were so sore. I noticed three teeth became loose. I felt like it was making my teeth just crumble. I went to the dentist and they had to redo all my fillings and had to pull three teeth that didn't have any fillings before. I then had to have two very expensive cleanings. I then had to get a partial for the lost teeth and my teeth now have decalcification so more cavities. Thanks, Crest, for destroying my teeth, 3,000 dollars and I am sure more to come. I don't have dental insurance!

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    Staff

    Reviewed Nov. 29, 2012

    In August this year, I started a new job and I wanted to impress with a nice, white smile. In the past, I'd tried dentist prescribed products and it caused too much tooth sensitivity so I knew my best bet was an OTC whitening toothpaste. I purchased the Crest 3D white Luxe. I was so excited about trying it so I began immediately. Within a week, a horrible rash formed all around my mouth and even ventured out towards my nose and cheeks. I automatically assumed it was stress from beginning the new job. I went to a dermatologist in which they prescribed an oral med and a topical med as well. I used both of them religiously and after 48 hours, it would clear up some and I'd wake up the next day, it would be twice as bad. It was several small clusters of red bumps with white centers. I kept thinking to myself how much it resembled a rash versus an acne breakout but I continued using my meds regardless.

    To add to the humility of being in a new job, blood red rash all over my face, the topical cream began drying my skin out profusely. My face began peeling like a lizard. I was absolutely humiliated. I've always had good skin and all of a sudden, I look like a 14-year old teenager who neglects any type of hygiene whatsoever. About two weeks ago, after having zero luck with the meds, I washed my face and was looking in a mirror at how much the rash had grown and spread. I started thinking to myself, "Why is this all around my mouth?" And then it dawned on me, a little light bulb went off. I knew it had started when I went back to work so naturally I chalked it up to stress then I realized that was exactly when I started the new Crest 3D as well.

    I immediately quit using the toothpaste and it's been approximately two weeks and everything has cleared up completely. My face is no longer broken out nor is the skin shedding in my mouth. My tongue is back to pink (versus white and splotchy). I didn't even think about how dry and cracked my lips have been all this time until I read everyone else's reviews and it dawned on me that that was another side effect I was having (that's now gone). This stuff is like acid.

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    Reviewed Nov. 22, 2012

    I switched to Crest Pro-Health Clinical Gum Protection Toothpaste as my dental hygienist recommended it. I would brush twice daily, in the mornings and just before bed. Prior to this, I was using Crest 3D whitening toothpaste from which I had no problems. After switching to the Crest Pro-Health Clinical Gum Protection Toothpaste, my mouth would peel. It was disgusting. It happened every morning and every night after brushing. I switched back to the Crest 3D whitening toothpaste and the peeling stopped instantly. There should be some kind of warning about reactions to this toothpaste on the tube. I was disappointed with Crest. I've used Crest since I was a child. This is the first time I've had a reaction like this. I would think they would be more responsible to their loyal consumers and inform them of what could happen when using their products.

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    Reviewed Nov. 19, 2012

    This past spring, I started using Vivid white toothpaste from Crest. I developed acute pharyngitis. My tongue was raw all the time. I would brush my teeth before bedtime, lay down and my nose would become so stuffy. I went to the doctor 3 times for antibiotic, thrush treatment and Prednisone. I was freaking out and could not get any relief. Last Friday, I thought what the heck, I'll try not using Crest Vivid white. Guess what? My throat is better, tongue is better and no stuffy nose. Big warning label should be attached to this product! My mouth was so dry all the time! Thank God for all the problem solving classes I have gone through!

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    Reviewed Nov. 14, 2012

    I cannot believe this. I bought these White Strips from Walmart for 60 dollars and they didn't even work at all and I was supposed to get 7 in mine, but there were only 5.

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    Reviewed Nov. 9, 2012

    The packaging is all wrong. I don't have any problems with the toothpaste, but I have to stop buying it because every single tube leaks if stored horizontally. Come on, Crest. You're better than this!

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    Reviewed Nov. 5, 2012

    Why, oh why, isn't there a warning on this stuff?! My mouth is a mess and my lips are bleeding! How is that okay?! I will admit I was a little slow to figure out the 3D Rinse was the cause. It would have been helpful if there had been a warning to direct me/jog my memory to the rinse. Anyone know how long the effects last?

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    Reviewed Oct. 25, 2012

    So, I have been worried for days now as to why I have been developing these canker-like-sores inside my cheeks and on the sides of my tongue. The only thing that I have done differently is started using Crest Vivid Luxe Glamorous 3D toothpaste. I stopped today after speaking with my doctor. I plan to purchase a more sensitive kind tomorrow. However, what I don't understand is that the ingredients listed on the 3D toothpaste are the same as most other toothpastes. So is there something I'm missing as to why this would happen? All I know is I have been really freaked out thinking I was developing mouth/tongue cancer or something. I'm anxious to see if all the sores go away now that I won't be using the Crest 3D anymore. If they do, I really think something should be done! I just read through like 100 complaints from people using Crest 3D and Pro Health products that are having the same and similar issues. I included a picture of one side of my tongue, but I was unable to get a good shot of the inside of my cheeks. It's obviously a hard area to get a shot of.

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    Reviewed Oct. 22, 2012

    I purchased Crest Complete Cinnamon Expressions toothpaste because I wanted to try a cinnamon flavored toothpaste (I love cinnamon). It tasted good and left my mouth very refreshed for many hours, so initially I was satisfied with the product. After 2 days of use I realized I had got a painful canker on the rear of my tongue (it scratched right against my teeth, so it was very annoying), but I did not relate it to the toothpaste. Then after 2 more days (4 days of use), I developed a sore throat and wondered how I could have gotten it since I had not gotten out of the house in the past few days. Then I started to wonder about my new Crest toothpaste.

    So I found this website and all the reviews and realized other people had experienced the same symptoms: sore throat, cankers, and skin irritation. As far as the latter is concerned, I got a very red irritation around my mouth when the foam of the toothpaste got out of my mouth during brushing. I had a red mark at the sides of my mouth and a vertical red irritated mark on my chin where the foam had dripped. My skin is sensitive, so I always get a little dry around my mouth with any toothpaste, but I never get that red and for that many hours. I would not recommend this toothpaste to anyone with sensitive skin or are prone to sore throat.

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    Reviewed Oct. 16, 2012

    The metallic taste won't go away and you need to discontinue your product. I have gotten so sick from this mouthwash. My mouth tastes like metal and I have the runs because of it. I went to the doctor and now, I’m seeing my dentist tomorrow.

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    Reviewed Oct. 9, 2012

    I began using Crest Complete toothpaste after switching from my regular Tom's toothpaste. After a week of use, I began to have swollen gums, redness in my mouth, and it looks like my gums have deteriorated to some extent. I have never had dental problems before. Heck, I only have one filling that I got 20 years ago. Initially, I thought that it was a food allergy. However, after I brushed my teeth with Crest Care Complete, my mouth immediately began to burn, my gums reddened and became super sensitive. I waited for two hours and tried brushing my teeth with my natural Arm and Hammer baking soda, just to isolate the problem. With the natural baking soda, my mouth was still irritated, but it did not sting or burn as it did with Crest Care Complete. I'm going to file a complaint because I see that I am not alone.

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    Reviewed Oct. 8, 2012

    I'm currently fighting a battle of preventative maintenance due to a lack of dental insurance. I bought the rinse to maintain my health as much as possible. Well, I feel like I may have inflicted damage to myself after just a few uses of this rinse. I can barely drink anything other than water or tea after 2 days use (4 applications) of the rinse. And I'm still alarmed that skin is still shedding from my inside cheeks. One spot near the top of the gum is ulcerated and feels like it was sliced with a razor or scorched with a flame. Just stay the hell away from this stuff. I cannot believe that this product is on the market. It should not be for "consumer use". They need to put a disclaimer that states what to expect with proper use and a warning if skin starts to shed. Crest can go straight to hell!

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    Reviewed Oct. 1, 2012

    I chose to take the least expensive process for teeth whitening and used the Crest Professional Effects strips with a positive result, so I decided that I would switch to the 3D Vivid paste and mouth rinse. My lips have been cracked (occasionally bleeding) since approximately a week after starting these products. I should mention it was summer where I live. I finally decided to Google the symptoms and product reviews today. Wow, was I surprised! I actually feel lucky, because all I've had are the dry, cracked lips and white slime - none of the more serious complaints that so many experienced. I plan to discontinue the use of this toothpaste and mouth rinse immediately, and I, like some other reviewers, am a bit surprised that the FDA hasn't stepped in to at least investigate the products based upon the widespread problems that are evidently attributed to them. Just wish I had taken the time to research a few months ago.

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    Staff

    Reviewed Oct. 1, 2012

    About a month after innocuously using this toothpaste, I developed a rough spot on my inner bottom lip. This was followed by an extreme sensation of dry mouth to the point of having to drink water or suck on a hard candy continuously for relief. I am also experiencing burning lips and transitory sores that have affected by tongue, cheeks and lining of the lips. At one point, the dryness extended down to my esophagus. I have never in my life experienced anything like this and began to do research wondering if I had developed some odd viral illness or auto immune disease like Sjögren's. I have always been a very healthy person and I do not have health insurance, yet I was beginning to feel I had no choice but to see a doctor or dentist about my symptoms.

    Yesterday I came across this and many other websites logging similar complaints for this same product. It has only been two days since I made this discovery and I discontinued use of the product; however, every day I feel like this is making me miserable. It is criminal that a product as seemingly innocent as toothpaste can cause so many people so much harm. I too feel there should be a class action lawsuit against Crest, but primarily I just want to feel good again! This is just horrible!

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    Reviewed Sept. 19, 2012

    I recently bought Crest White toothpaste to see if I could brighten my teeth up. I used it only for 3-4 days and my teeth became super sensitive. Now after a week, my front teeth are still hurting. Feels like it did something to the nerves in my teeth. Very angry and upset with them over this. I'm going back to my old toothpaste, Close Up. It never hurts my teeth. It's very painful.

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    Customer Service

    Reviewed Sept. 15, 2012

    My boyfriend and I are both faithful Crest users and have been using Crest Baking Soda Whitening with Tartar Protection for many years. We have never had an issue with this toothpaste until about two weeks ago. We both experienced sores in our mouths, and also sensitivity to our gums. When I called Crest, they made it seem as if we were the only individuals complaining. I come to find out there were many. Something needs to be done! I feel that they are misleading their faithful customers into thinking nothing is wrong when that isn't the case.

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    Reviewed Sept. 14, 2012

    I used Crest Pro Health Clinical mouthwash once on 9/13/12 (evening) and once on 9/14/12 (morning). On 9/13, the burning sensation was a bit strong, but I chalked it up to being normal. On the morning of 9/14, I rinsed again but experienced a very intense burning. An hour after using the mouthwash, I ate breakfast and noticed that I could not taste my breakfast at all. My tongue has become swollen. I cannot sense hot/cold when eating, and I also cannot taste anything that I eat. It amazes me that such side effects are not listed on the packaging, especially considering that there are many complaints about this.

    Shame on Procter & Gamble for continuing to produce and market a product that can cause major damage to individuals. I am happy that my symptoms have been less severe than others, but it does not make this situation any better. This is a product which should be completely discontinued if P&G cannot fully disclose the side effects of using their product. The representative informed me that I will receive a refund and that they will send me a prepaid mailer so that I can return the product for their inspection. I will never, ever purchase a Procter & Gamble product ever again. P&G has taught me to heavily scrutinize a product before I purchase it. Thank you, P&G.

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    Reviewed Sept. 11, 2012

    I couldn't find my usual toothpaste, so I decided to try the Crest Pro-Health toothpaste and rinse. After 2 weeks, I noticed a very dry mouth. But then it quickly went to mouth lesions, dry mouth, gums pulling away from teeth, and deteriorating gum tissue. The inside of my mouth feels like bubble wrap with small bumps all over and there’s a film all over my teeth.

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    Reviewed Sept. 9, 2012

    I started using Crest Pro Health Whitening toothpaste and Crest Pro Health Complete Fluoride Alcohol-Free mouthwash. I am on the third day of using this stuff, but even on the first day I noticed a tingling sensation on my tongue and then a burning sensation. Now on the third day, my tongue is burning. I have sores all over my mouth and it hurts to talk. Even my lips hurt. Also, the skin inside my cheeks has been coming off. I think this is what you call chemical burn something. I intend to do research about this and write something about it. These products causing such harmful and hurtful effects for so many people should not be on the market!

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    Reviewed Sept. 5, 2012

    Avoid Crest 3D White Multi-care Whitening Rinse. I used the above rinse for three weeks. It’s the first time I have ever used this product or product line. I used it in the morning and night. After about one week, I noticed throat soreness, marked dryness at the back of my throat and back of my tongue, and a grey, brownish color taking over my whole tongue. By ten days, my whole mouth felt burned, sore, and it was hard to swallow. I stopped using this wash after three weeks and even though it has only been three days, it is already better. I figure it will probably take at least a couple of weeks to heal properly - at least! I wish I had seen this site before using! Avoid Crest 3D White Multi-care.

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    Customer Service

    Reviewed Sept. 5, 2012

    I have been experiencing painful throat problems and heartburn-type symptoms after using Crest Pro-health clinical toothpaste. Even my stomach felt like it was burning. My son woke up and was in so much pain I took him to the emergency room 8/11/12 to have him checked out for a heart attack and the doctor said it was severe heartburn instead. The only new item we had been using was the toothpaste and we stopped using it and our symptoms are disappearing. We only had the toothpaste for a couple of weeks. I called the FDA and had to leave a voice mail.

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    Price

    Reviewed Sept. 3, 2012

    Crest is an outrage. I've never had teeth problems or discoloration and after using Crest Pro Health with stannous fluoride, I suddenly have awful brown stains along the gum line that look like I've been a heavy smoker and coffee drinker all my life. These stains literally appeared within a few days and they won't come off. I see from other posts on the internet that I'll need to go get a professional cleaning. What? A toothpaste that sends you to the dentist for an expensive procedure? How in the world is this product still on the shelves with all the numerous complaints of serious, unacceptable side effects?

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    Reviewed Aug. 30, 2012

    I just bought this 3D WhiteStrips at Wal-Mart a couple of days ago. Then, I have used it for two days for two hours for the direction on the box. One day treatment made my teeth sensitive, but the box said it's okay. Then the second day after brushing my teeth, I feel that most of my teeth are cracked.

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    Reviewed Aug. 26, 2012

    I am going to be as thorough as possible with what I am going through right now because there are so many symptoms and I would like to know if anybody else is having or had the same. I used Crest 3Dwhite two days ago and since yesterday, my mouth and tongue are dry, cracked, and burning like crazy. I have blisters on the bottom right side of my tongue. It hurts to swallow (throat and tongue feels raw). I hardly slept at all last night. My face has been blotchy, dry, feels tight and face and neck broke out (white heads). My lips are so chapped (dry and cracking). My upper left lip even bled last night. I have an itchy rash on my left arm and shoulder and a little bit on my stomach. I have a little fever right now. I am fatigued, irritable, off and on between the chills and hot flashes, headache. My ears hurt (the right one is worse). I have been burping often which is not normal for me and my right jaw hurts so bad I can barely open it before I feel the pain.

    I have hardly eaten anything partly because I have not been that hungry but also because I cannot open my mouth due to my jaw and cannot eat anyway because my tongue burns constantly. It hurts to talk because my tongue burns and is swollen. I felt like I have cotton in my mouth. Within the last hour, my head has been very itchy and a little itchy on my face and neck. I thought I was having an allergic reaction to something until I googled all of my symptoms and lo and behold, I am reading about Crest Syndrome. The scary thing is that I never use Crest but I was out of my Colgate so I used my boyfriend’s Crest just this one time! This is only the second day of all of these symptoms and I am freaking out just a little bit after reading about so many people going through this over the last several years. I have no idea what to expect tomorrow. I only pray all of this pain goes away soon.

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    Reviewed Aug. 21, 2012

    I have been using Crest 3D for about a month then I started getting sores and white patches on my tongue, and then redness on my tongue. This was very painful so I stopped using it and my mouth got better. I do not recommend this toothpaste to anyone. I suffered with severe pain when using this toothpaste. I cannot believe as there are many complaints about this toothpaste that it is still in the market. I have always used Crest original toothpaste since childhood and I never had a problem, but this 3D is not good to use!

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    Reviewed Aug. 12, 2012

    I've had chemical burn using the Clinical Crest Pro Health wash. I burned my gums and tongue. A white film occurred after three uses in one day after very brief rinses. That night, my tongue burned all night. Upon rising in the morning, I had white spots on my tongue and white film, while I was unable to drink anything that was warm or eat anything or close my mouth due to the burning. I used cool water and kept rinsing my mouth but still it keeps burning. I hope things would heal and still have my taste buds. Someone should do something about this product and get it off the market. It is now Saturday. If the burns are still there on Monday, I will have my dentist document this. This is crap and I know I am not the only one that has had the same outcome using this product.

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    Reviewed Aug. 10, 2012

    I am sorry to say that I had to trash your Crest Pro-Health (SK# 3700051846) with mint. It was the most disgusting taste I have ever had. The grit that is in the tooth paste feels like I just put sand in my mouth. I have been using Crest for years and have never come across a taste like that. I guess I will have to go back to the regular Crest. And please do not put sand in it. Thank you.

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    Reviewed Aug. 4, 2012

    I'd been using regular Crest toothpaste for years without incident, and I switched to Crest Pro-Health toothpaste about a month ago when my old tube of the regular stuff ran out. This morning, I found a hole developing on the front of one of my incisors up near the gum where I concentrate my brushing efforts. That hole wasn't there before I started using Crest Pro-Health. Now I'm going to have to shell out for the dentist to fix it. I wish I had read the online reviews instead of just going by the claims on the packaging when I went to get that new tube of toothpaste. Tomorrow, I'm going to the store to get a different brand of toothpaste. I don't think I'll ever trust Crest products again.

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    Staff

    Reviewed July 28, 2012

    Why is this toothpaste still on the market? I have been having the worst chapped lips ever. I never get chapped lips. It's summer now but I have got sores on lips and a major dry mouth. I have been wondering why for weeks now. It occurred to me after I brushed my teeth with this horrific toothpaste I have been using for months that my bottom lip burned. So, I went to my computer and googled the toothpaste to see all these terrible reviews about this Crest toothpaste. They must remove this toothpaste from the market as soon as possible. It has caused a lot of pain and suffering to people!

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    Customer ServicePrice

    Reviewed June 30, 2012

    It has been almost a year since I quit using Crest Pro Health toothpaste, Pro Health rinse, and Crest Gum Care toothpaste and my mouth is still dry. My breath changed for worse and it’s hard to speak correctly. My family's dentists are giving out samples of Crest Pro Health products, which my kids use despite my warnings. My throat and tongue still feel sore and my teeth and gums do not look as healthy as they did 5 years ago. I began using the Crest Pro Health products 5 years ago because my work kept me very busy and I wanted to have good breath, less tartar and keep my teeth attractive. In my first complaint, I forgot to mention that my mouth began showing signs of dryness 5 years ago, in which I did not realize it was constant until my daughter pointed out how I kept smacking and swallowing when speaking. This was because my mouth was dry.

    I speak on phone all day for work and am a voice-over talent. To speak more clearly, I have to oil my mouth. Sipping water does not alleviate my dry mouth symptoms, but causes too many bathroom visits where I've gotten in trouble for. I even bought and use dry mouth spray and rinse to encourage good bacteria to promote healthy mouth. It has helped with my breath some. The dry mouth products are costly, but so is losing my teeth. My work and my personal life have been affected negatively because I have a difficult time speaking with a dry mouth and hoarse throat. My tongue feels irritated everyday. Crest Pro Health is owned by P&G, which is a big company.

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    Punctuality & Speed

    Reviewed June 26, 2012

    I'm so upset with Crest. I started using Crest 3D Vivid toothpaste back in January 2012 (this was after a great routine dental checkup in November 2011). I went back to see my dentist for a routine checkup in April 2012. To their surprise, I had a pocket of infection in one of my teeth. I had no idea. They treated this and I bought an electric toothbrush thinking that would help, but I continued to use Crest Vivid 3D. I went back a month later and my entire mouth was negatively affected and my gums were pulling away from my teeth. My gum measurements were 4 to 6 in my entire mouth. Fortunately, the infection was gone because of the treatment but the pocket was still there and I had bone loss. They asked me if anything had changed in my routine and I did change my toothpaste.

    I immediately stopped using the Crest 3D Vivid toothpaste, but continued with the electric toothbrush. I just went for another monthly checkup today and guess what? My gums have dramatically improved and are now measuring 2 to 3, but the area that had the infection and bone loss was too far gone and is still measuring a 7. I have to go see a periodontist. I'm so angry with Crest. I trusted them and they failed me. I will never use a Crest product ever again and I think we need a class action lawsuit. They should have warnings on their toothpaste!

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    Reviewed June 25, 2012

    I bought this Crest Pro Health toothpaste at Costco, because it looked on the package like it would be good for cleaning our teeth completely. But after several days of use, I noticed my mouth was really dry feeling. I thought it was just from the allergy medicine I had started to take. When the dry mouth did not go away after stopping the medicine, I became concerned. It was then I realized the culprit could be the toothpaste. While away for a weekend, I used a different brand and noticed the symptoms subsiding. Needless to say, we are never going to buy this toothpaste again. It should be labeled with a warning that it may cause dry mouth.

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    Reviewed June 24, 2012

    Unfortunately, it took me a long time to realize it was my toothpaste causing my problems. I thought my problem might be a reaction to various foods, vitamins or supplements and needless to say, going through each and every item takes time. Either way, I had the reaction of occasional mouth sores, terribly chapped, cracked and peeling lips, occasional swollen lips (yes, that's serious stuff!) and the last two weeks of use of this toothpaste resulted in the inside cheek tissue actually beginning to slough off. I was ready to make an appointment with an allergist when I remembered that about 8-10 years ago, both my husband and I developed many canker sores while using another new and improved toothpaste (can't remember which one now, but do know it was Colgate or Crest) and once we stopped, the canker sores went away.

    Needless to say, this time around, within about 48 hours of stopping the use of Crest Pro-Health toothpaste, all my problems went away. I'm so disgusted with this that I have switched to a natural toothpaste with fluoride (Toms of Main, Clean & Gentle with fluoride) and will never go back to caustic and toxic standard toothpaste again! This should be off the market! Period!

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    Reviewed June 16, 2012

    I experienced a tingling/drooling sensation on my lower lip and inside of my cheek along with white stringy, slimy stuff forming near the gum line and the lower bottom teeth. I threw out the toothpaste (Pro-Health toothpaste) after reading these reviews. I was seen by my primary doctor and dentist and neither could explain my tingling/drooling sensation as well as numbness on the one side of my lower lip that comes and goes. I switched toothpaste and am no longer noticing the white slimy stuff!

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    Reviewed June 11, 2012

    The Pro Health with the snap-top lid - thank heavens it was in a plastic bag on the plane. It leaked on just a few things. At home, it leaked all over my make-up drawer. The lid does not seal. That awful blue gets on everything. It is less than half-used and I am throwing it away because I am tired of wiping blue stuff up.

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    Reviewed June 2, 2012

    Crest Pro Health Clinical Mouth Rinse - I purchased the mouth rinse a couple of days ago and have noticed a sensitivity in my teeth and my tongue has been feeling as if I scalded it with hot tea. The taste buds are all red, irritated and numb. The Crest product is the only change I've made, so I decided to look up for reviews on it. I wish I had done it before buying. Many people seem to experience the same sensations and worse. How is this allowed to be sold? It is physically harmful, plus a waste of $5!

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    Reviewed May 29, 2012

    So at first, I noticed I had stringy slime coming out of my mouth! Yuck! I was scraping my inner cheeks with my fingernail to get it all out. I was trying to think back if I burnt my mouth the night before that happened. Your inner cheeks peel. But I remembered I didn't and this substance was slimy and usually when you burn your mouth on food, the skin isn't slimy. It kept happening about an hour after I'd brush my teeth. So gross! Basically, I didn't know what the heck could cause this. So I googled "weird mouth slime" and find myself here, reading tons of reviews, most having the exact same nasty issue I had, plus more horrific reactions which got me all worried. I went to the bathroom to check because I knew I was using Crest, but didn't know which one. Sure enough, Crest Pro Health - the devil! The same exact toothpaste that hundreds upon hundreds, if not thousands, of people are having horrible reactions from.

    After reading these reviews, I had anxiety. I didn't put it together at first because toothpaste is regulated by the FDA and shouldn't do that. Who would think toothpaste would dissolve your skin?! I couldn't sleep last night knowing this harmful chemical had been in my body. I am a fanatic about my teeth and take extremely good care of them. I did not brush this morning because I threw 4 tubes of that toxic Crest Pro Health away. I called my girlfriend up so I could go to her house and brush before picking her up to go buy my Colgate. I've used Crest before and would get awful canker sores, but figured since this kind tasted mild, I wouldn't have a problem. But yeah, for me to go without brushing my teeth in the morning, that's a sin.

    I'm a germaphobe. I even had a nightmare last night that it was the morning and I used the toothpaste again because "it's the only toothpaste I have". I woke up all worried that the dream was real. It took me a while to realize it was just a Crest nightmare. Thank God I found you all here with these complaints! This is terrible. I am so thankful I caught it when I did and feel so bad for those who have suffered. I am pretty shocked that no one has filed a class action lawsuit. Well, I'm not sure that no one has but this is absolutely ridiculous! I am going to find out what we can do about this. I couldn't believe when I went to the store that there was a huge shelf with this stuff still being sold.

    Goodbye Crest forever. I do not trust you at all! This complaint forum is 10 years old. How ridiculous! Where is the box I check for an attorney to contact me? My uncles own a big law firm here in town. I will check out what is the next step. If you are confused by my review as to why I am so disgusted in this company, read on to the many other reviews of all these (some) near-death experiences. Unbelievable.

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    Reviewed May 28, 2012

    I have been using Pro-Health for plaque control for 3 months now and when I first started using it, I noticed my mouth would feel gritty after for at least an hour but I never really thought anything of it. I just figured it was how the toothpaste worked. However, things have been getting worse lately. I now cannot taste anything I eat or drink and when I do drink things, whether it is hot or something cold, my cheeks burn really bad. I am now completely done with this toothpaste due to the fact that merely seconds after brushing my teeth last night, my bottom lip began to swell. Now that I have found this website, it is nice to know I am not alone.

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    Price

    Reviewed May 25, 2012

    Like the other people who have posted, I have experienced many of the same problems. I used Crest Vivid Whitening toothpaste for two weeks when my gums became especially sore and bright pink along the gum line. They were bleeding and sore. I was able to figure out pretty quickly it was the toothpaste so I quit immediately but the damage was already done. All this in a vain effort to have a whiter smile. I thought Crest was a company I could trust but their product is not safe. It has been 8 months and my gums are not completely healed. It turned into periodontal disease.

    I've just learned that I have several problem areas that now need to be treated through periodontal surgery which is going to cost me a fortune. This doesn't even begin to address the stress, discomfort and very real anxiety (terror) that my teeth could fall out as a result of using Crest Vivid Whitening toothpaste. Even products such as Mentadent may actually be too strong and doing more harm than good. I now have to use a special sensitive toothpaste or plain baking soda. I can only imagine how damaging this would be if given to a child as recommended by the labeling as safe for children 2 years old and up (laughable).

    Why is nothing being done about this? I found this website with 30 pages of consumer complaints in July 2011 and here we are in May 2012 and nothing has been done. How many have to suffer before this product is pulled?! With each passing day, it seems a new product or drug (chemical) is being pulled because it turned out not to be safe. Is anyone testing any of this? We must demand accountability from corporations and our government regulators (who are often in bed with the corporations they oversee). It is no wonder this is allowed to happen and continues seemingly shamelessly. Utterly disgusted.

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    Reviewed May 24, 2012

    I began using Crest 3D White mouthwash last week and within a week developed a white furry tongue (like white velvet in the back) and bleeding gums and feeling like I had cotton balls in the back of my throat. I went to the doctor and found out that it was a fungal infection. Something in there is a little bit too strong. I have noticed that there are a lot of numb tongue and white tongue issues here. Go to the doctor and see.

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    Sales & MarketingOnline & App

    Reviewed May 20, 2012

    I have never been a Crest user and will never be again in the future. I bought Crest Pro-Heath Toothpaste because I had seen an ad for it on TV, what a mistake I made. It sounded very good to me and thought I would try it out. I have a partial plate on the bottom and the first sign that something was wrong was feeling like I had a tooth ache where I don't have any teeth. Then I noticed that when I put my partial in, it hurt to chew so I took it out. I kept brushing more and more and rinsing more and more trying to relieve the problem which kept getting worse and worse. My gums and tongue became inflamed and very, very painful - so painful that I can only eat soft food or fluids.

    I finally realized it was the toothpaste and mouthwash making the problem worse. At this moment I am on painkillers for the pain in my gums, and using anbesol to dull the pain. I have not used the products for 3 days now and the pain in slowly going away. This is a horrible product and should be pulled from the market. I am just sorry that I did not read the reviews before using this product because it would have gone in the garbage before ever using. I tried to contact Crest via their website to complain but got nowhere. People, beware of this product. If you bought it, return it or put it in the trash where it belongs.

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    Reviewed May 13, 2012

    I have been using Crest 3D White toothpaste for the first time in the last couple of months and suddenly noticed an odd white "spot" on one tooth. Now, I realized that it is where enamel has worn off! And they advertise that it is "enamel safe" on the box; otherwise, I never would have purchased it! I go to the dentist regularly and my teeth were perfect before using this product. I will be going to the dentist regarding this issue and based on all the other horrible reviews I saw here, I will stop using this toothpaste immediately. My understanding is that enamel cannot "come back" so I agree that we should all file a class-action lawsuit against Crest. They need to pay for my dental bills to fix this! How long did they test this product? This is ridiculous.

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    Staff

    Reviewed May 9, 2012

    For 1 and 1/2 years now, I have been battling mouth issues. It all started with a canker like sore in my mouth, since the one canker came more in a row on the sides of my tongue along with a dry cat like scratchy white tongue, peeling of my cheeks and under tongue and slimy stringy mucus strings that take a while to be rubbed off with your tongue. I've seen my dentist and they didn't seem to find anything. They referred me to an oral pathologist. He was very good but said that there seem to be an irritation in my mouth but no cancer or other disease. He suggested only biotene products to help with dry mouth and irritation issues but still no fix! So I examined my own daily routines and thought maybe me drinking iced tea daily did this! Unsweetened natural sun tea... nope. Then I thought smoking but why all the sudden the change? I know the smoking is a bad habit, but I'm a light smoker! I then was referred to dermatologist. He suggested using a mouthwash that helped with burning mouth syndrome and such! No go. I wasn't going to wash with that thick nasty crap!

    Time went on and my issues began to slowly go away. I finally realized that I had switched toothpaste for a month! But I don't like the taste of my new toothpaste so went back to Crest 3D white. Now back with the same issues. My tongue is always nice and clean and pink but nope, now it is dry, white and scratchy and no matter how much I brush it or scrape it, the white doesn't go away! It is as if my tongue is deteriorating! I am done! I'm going home today to remove it from my shelf! I am going to try all natural baking soda! This pathology, dermatology, dental and family practice visits along with blood tests cost me thousands! Not fair! I was hoping for nice white teeth but better to be healthy than to bleach them to look healthy! I will update after Arm and Hammer Baking Soda regimen!

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    Reviewed May 8, 2012

    Do not use this stuff! After 3 months of burning lips, cracked lips, blistered lips, and 2 different doctor’s visits, I finally found out it was Crest Pro Health Toothpaste that was chemically burning my lips. I started using in February and a few weeks later, I started having problems. I went to the doctor, they thought it was a food allergy. I have never been allergic to anything! They gave me a steroid and I bought about 10 different lip balms, Vaseline, etc. I went to the doctor again and he gave me an antibiotic. It helped a little but when the pills were done, it flared back up.

    So almost after 3 months, I decided to write down every move I made and everything that touched my mouth. I narrowed it down to the toothpaste since it was really bad in the morning and afternoons. This product has made me miss events, miss client appointments, had 2 vacations that were not enjoyable at all. I am so glad I finally figured it out - no help from the doctors. I haven’t used Crest in a week and lips look much better. I really hope there is no scarring. There should be a class action suit and this product needs to be pulled!

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    Reviewed May 2, 2012

    Crest Pro Health toothpaste - My husband and I tried the toothpaste for the first time. After using it for a few days, I began to have the skin inside of my mouth peeling off in strips. Then I realized how thirsty I was all the time and how I had the tiniest little rash-like blisters as well. When my husband began to complain as well, we stopped using the toothpaste and all the symptoms disappeared. A few months later, when we ran out of toothpaste, we began using it again and the same symptoms reappeared within days. The tube is in the trash. I would not recommend this stuff to anybody.

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    Reviewed April 28, 2012

    I've used Crest products especially toothpaste for over 20 years. In January 2012, the kids brought home Crest Pro Health Night Toothpaste from school after a dental check. So I thought I would try it since it was a trial tube, and everyone used it. I bought a larger tube that I and my boyfriend used for several months. I started waking up in the mornings with a dryer mouth, white film, & not any better smelling breath. I usually don't throw out a tube until it's finished just because I didn't see better results. After a few weeks I started having tingly numbness in my cheeks that would last a few hours after waking up.

    As I continued use, the numbness was throughout my head all day long and even if I woke up in the middle of the night. I used this toothpaste 3 or 4 times a day. I started freaking out thinking I was having possible signs of MS, which I had an aunt that recently passed away with MS. My boyfriend was having similar symptoms and sever nose bleeds. He even went to the doctor because sometimes he would have two within 12 hours. We could only come up with this toothpaste being the result of what we were both using that was alike. We discontinued use and all side effects have gone away. We went back to our old Crest toothpaste. I think products like this should be studied better before allowing consumers to buy.

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    Reviewed April 27, 2012

    My husband and myself were both using Crest Whitening. I soon began having white patches on my tongue and in my mouth that were very painful. I thought I had thrush and started using Nystatin, but it only got worse. Soon after, my husband started getting the same thing and we figured out it was the toothpaste. Both of us stopped using it and our mouths started to heal but it took 3-4 months. Please be careful using this product.

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    Reviewed April 26, 2012

    I started using the Crest Pro-Health Whitening Toothpaste in October as I began Invisalign treatment. My teeth have whitened over time; but before reading this, I thought all the bad side effects were a reaction to the Invisalign treatment, not the toothpaste! I wake up every morning with terrible breath and white film all over my lips. I thought it was some sloughing off of the Invisalign trays. Then, my gums have become really sensitive and beginning to recede. I've been on a flossing and cleaning regimen for 4 years to improve my gum health at the dentist and all of a sudden I'm flossing and brushing all day long to keep my Invisalign program on track and they get worse. Not to mention them being super sensitive and bleeding for almost no reason at all! I am so infuriated!

    I've spent the last 6 months trying to make my smile better, only to find my toothpaste was making it even unhealthier. How did these products even make it out of the testing phase? Now, I'm going to have to invest that much more money into my mouth to try to reverse the damage it's done. Thanks a lot, Crest! My family and I will be sure to look elsewhere at the store.

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    Reviewed April 26, 2012

    I have used Crest all my life. After Crest Pro Health, my mouth started peeling. My husband and I thought I was brushing too hard. I continued to use it and my hands started to peel and my skin would split open. I went through this for six months before I realized that Crest is doing this to my mouth. I stopped using it and my hands cleared up. When it got onto my hands, it was eating the skin off. Please be careful in using this stuff.

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    Reviewed April 24, 2012

    I just bought Crest Complete last week and since then, I have noticed my mouth has been getting more sore by the day. The past 2 days, the worst and so I got online to research why they would be so sore and saw all the complaints on Crest and people describing my exact issue! This was the only change I made in the past week. It feels like a burn on the gums, a rawness, sometimes almost like a tingly rawness. I knew it wasn't my teeth. As for the appearance on the gums, there is none, just the sensation for now at least. My question is that why aren't they pulling this product with all these complaints to at least test and check out before continuing to sell it?

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    Reviewed April 21, 2012

    After using Crest Pro Health for just one day, I burned the inside of my mouth so bad that I can't eat anything. My mouth is all red and swollen inside. I would not recommend this product to anyone. I don't know how it can be allowed to be sold. I literally got a chemical burn from this toothpaste.

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    Reviewed April 20, 2012

    Crest Pro-Health toothpaste brand was recommended by my dental hygienist. I have been using the enamel protection of this brand for many months. On the positive side, I have gotten better after checkups. However, finding this website about this product is an answer to my prayer. For a long time, I have had the sloughing of white filmy material in my mouth, but in ignorance, thought that was good sign (that the product was cleaning my teeth of tarter and bacteria). I also began the regime of using the Crest Pro-Health fluoride rinse after brushing. I have had severe dry mouth and throat almost from the beginning but never connected these problems with the Crest toothpaste.

    I am immediately going to stop using the products and I am praying the side effects will resolve. I am so sorry for others whom I have read about on this website that have suffered much worse than I. Thanks for being an advocate for the banning of these dangerous and potential health hazardous products.

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    Coverage

    Reviewed April 19, 2012

    After using Crest Pro-Health Night Time toothpaste, since last year, I noticed a gooey, mucous, stringy film that would cover my entire mouth. I would have to continue to scrap away the film in my mouth about 5 minutes after brushing. I thought perhaps it was just me, so I thought nothing about it. I did notice when I was using Colgate, there's no problem. So what do I go and do? I buy the multi-pack at Costco of the regular Pro-Health toothpaste. This Pro-Health that I've been using is so annoying. First off, the thing doesn't produce a lather so you feel like you're not getting the proper cleaning, but more importantly, the mucous thing is worse! It's embarrassing to have this film in your mouth and have to wait 20 minutes later to kiss your husband. I have three more tubes of this crap. After this, back to the regular Crest or only use Colgate and Tom's of Maine.

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    Reviewed April 17, 2012

    Upon using this product, I noticed a white, stringy, mucus substance in the corners of my mouth. At times, I would also feel a slimy substance on my tongue as well. When removing it, it appeared to be same substance as in the mouth corners. I went online and researched. I noticed many other users possessed same problems and, worse. Since discontinuing both the Pro Health toothpaste and the mouthwash, I no longer am with the problem. Crest should definitely be "removed" from the shelves and no longer offered to consumers. I'm totally annoyed and quite dissatisfied with the product. Something should and must be done!

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    Reviewed April 12, 2012

    Pro-Health Gum - Well, let me first start out by saying that I started using this toothpaste because I thought it was good for the gums and mouth. I used to chew tobacco but quit. I thought it was me because I used to chew, but I also am feeling these side effects of this toothpaste. It does feel like your gums are retreating and that white ** that comes off your cheeks freak me out. I quit chewing for my health. I didn’t know using this toothpaste would damage my health. If you guys will sue, count me in.

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    Reviewed April 12, 2012

    I found complaints on this site regarding this Crest 3D white toothpaste. I thought I was going crazy with the way my mouth was feeling (tingling, burning sensation, white tongue) after using this toothpaste for about 3 days, 2 times per day. This was last week and my mouth doesn't feel any better. I can't imagine a product like this could do so much damage. I don't know how to get any relief. I'm ready to contact the dentist and doctor today. The FDA approved this? I will also be calling the Crest phone number today to lodge a complaint. 1-800-959-6586.

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    Punctuality & Speed

    Reviewed April 10, 2012

    Dentist gave me a free sample of this Crest toothpaste. My wife and I started using it and developed dry cracked lips. We hated the graininess and taste, so my wife quickly went back to something else; but I, being too cheap to throw it away, kept using it. It has been 2 weeks now and my lips have got worse and worse while my wife's quickly got better. My lips look disgusting. I look like a leper - ugly yellow dry skin peeling everywhere in tough chunks. It hurts like hell. I also noticed the other day a long, white, and stretchy jellylike string come out of my mouth. That freaked me out. I noticed dry mouth and throat really bad yesterday. And just today, I discovered all of these other complaints and the apparent cause. I contacted my dentist to let them know of these effects and this site with all the complaints. What a shoddy product. I just hope I found this out soon enough not to have any lasting problems!

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    Reviewed April 10, 2012

    First off, I'm glad I found this site, and elated I am not alone with this problem. I used this product two days ago. The first night, my mouth was tingling, and my gums were a little sore. The next day, I woke up and brushed again. Big mistake. My tongue started to swell and my taste was diminished. It got so bad I couldn't eat Easter dinner. Today, I woke up in excruciating pain with a sore underneath my tongue about the size of a quarter. The skin was peeling off and nothing could take away the pain. I broke my ankle, cut my Achilles tendons, and have had over 150 stitches. None of that compare to the pain in which I am now. I haven't eaten in a day and a half because the pain is so great. Even drinking water is difficult. My inside cheeks are peeling as well along with inflamed gums. This is after using it twice!

    I just started a new job, but I don't even have the energy to work because I can't eat. Crest has really done a lot of harm to the community with this. After reading though other complaints, it really upsets me. They can't get away with something like this. It's not an isolated incident. This is a real problem, and the word needs to get out to people not to use this product. I hope the rest of you find some comfort somewhere. I discontinued use immediately. I wouldn't wish this torture on anyone.

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    Reviewed April 9, 2012

    I rinsed with this garbage a couple of times over the weekend as I wanted to deal with garlic breath, but only ended up with numb taste buds. This stuff should be pulled from the market! I don't care what the FDA thinks. It causes taste loss.

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    PriceStaff

    Reviewed April 9, 2012

    November 2011, I started using Crest MultiCare whitening tooth paste. I have always used Colgate products, but decided to try Crest out. Within two weeks, I was in so much pain inside my mouth that I could barely eat, talk, or sleep. I work as a dental assistant for 7 years now and have never had any issues like this before in my mouth! I began getting little blisters on the inside of my lips and my mouth was so dry I couldn't drink enough water. I lost the ability to not only eat, but all sense of taste and smell were gone. The inside of my mouth burned. My tongue and gums have this horrible metallic taste in the morning and sporadically throughout the day along with this acidic burning taste that has left my mouth in shambles! My teeth literally feel like all the enamel has been stripped off of them! Extremely sensitive to everything! Not to mention that most of my maxillary teeth have lost some of the gum tissue attachment. My gums show signs of recession in some areas as much as a millimeter or more as if that acidic taste has eroded them away.

    My hygienist even made note of the apparent loss of gum tissue attachment since my last visit and the fact that I had an unusual amount of calculus buildup. I am a fanatic about my oral health. I work in the dental field. This is my choice of profession and my means to provide for my son. It has been 4 months since I stopped using this product and I continue to suffer in agonizing pain. This has cost me time from work, loss of money, time from my family and my son because all I do is sleep when I am not working. My mother is battling breast cancer at this time and I am not able to even focus on anything but this excruciating pain I live in everyday. I have lost 30 lbs. in the past 2 months. I have looked for answers in every place that I thought someone might be able to help me with no answers, no resolve, and no light at the end of the painful tunnel.

    I want my life back. I want to go to bed one night without crying myself to sleep. I want to be able to sit down and enjoy a meal with my son without feeling my teeth shifting and moving around and then paying for it later with excruciating mouth, teeth and gum pain! This has gone on long enough. Thousands and thousands of people trust in this product and use it in good faith. How can Procter & Gamble continue to put this product on the shelf for unsuspecting consumers to use knowing that there are these endless complaints coming in to your complaint line? Is it going to take someone dying from a serious allergic reaction or committing suicide because they can no longer deal with the pain? What's it going to take? This has changed my life in such a devastating way. It has taken my joy for life and replaced it with endless pain and unrelenting misery. Shame on you! How do you sleep at night? At the least, you could offer suggestions to the people who have filed complaints on how, where, or what can be done to alleviate the pain. Or better yet, reverse the damage done. Shameful people! Horrible product! Completely unethical!

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    Reviewed April 8, 2012

    I purchased this product from Target about a month ago, but didn't start using it until 2 weeks ago. All I can say is the past 3 days have been horrible. My first thought was, it had to be the fresh pineapples my nephew sent from HI. Not! I remembered being able to taste the freshness of the pineapples on Sunday and Monday (No pineapples on Tuesday). Wednesday came around and my sense of taste was almost gone. The insides of my lips felt like rocks, my tongue is tingly and numb, there's a white film on my gums surrounding my teeth, and my throat stays dry. What is going on? I'm thinking to myself. Thank goodness my husband casually mentioned the fact that he was unable to enjoy any of his food because he had a bad taste in his mouth. He went on to say that his lips felt like sandpaper and his tongue was numb. This is when my mind sprang into action. The only thing it could be is this horrific toothpaste! I immediately got on the computer to find an answer which is what brought me to this site.

    I am utterly devastated and worried sick about any damaging effects that using this product may have caused (Hopefully none). Not only am I filing a complaint with consumer affairs and I will also make it known to the company that manufactures this product. Note to Crest corporate conglomerates: Bad news will definitely travel faster than good news! Never again will I use another Crest product!

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    Staff

    Reviewed April 5, 2012

    I was using Crest Prohealth Sensitive Enamel Shield toothpaste and Crest Prohealth Multiprotection Alcohol-Free mouthwash. I didn't know these products were causing this problem: in the morning when I awoke, I had a lot of dead cells shedding from the inside of the cheeks in my mouth, from my tongue, and from under my tongue. I would have gooey, stringy, almost mucus-like stuff in my mouth that I had to use a tongue scraper all over the inside of my mouth.

    I finally asked my dental hygienist if she had any idea what could cause this. The first question she asked was "Do you use Crest Prohealth toothpaste?" I was flabbergasted that she guessed I used it. When I said I did use it, she said she has experienced this same side effect as soon as she started using the toothpaste. She has had other patients with the same irritation. I have stopped using the Crest Prohealth products, and the problem stopped immediately.

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    Reviewed April 4, 2012

    I used Crest Pro Health since January 2012. First, I noticed that gums peeled each morning. Next, I noticed that I continually had sores on my gums in different locations. Then in February, I experienced a sore on the left side of my gums and a 1-cm lump on the outside of my throat (enlarged lymph node). Doctor sent me for tests, but nothing came back.

    A few weeks later, I suffered a severe throat pain, ear aches, and sinus congestion. I went on antibiotic for 10 days, and the sore throat and ear ache did get better, but other symptoms persisted. I have continuing gum peeling and sores for the next few months, and then, beginning April, I got another sore throat, ear ache, and sinus congestion.

    I found this site and stopped using Crest Pro Health last Monday. Within 24 hours, there's no more gum peeling and the ear ache stopped. Within 48 hours, the throat pain went away and sinus congestion stopped. My mouth and throat still feel raw, as if they have suffered serious burns; but the distracting pain is gone. Unbelievable that a toothpaste could be at the root. I'd recommend anyone to throw out this product and not to ever use it again. Tell your dentists and friends. If it does this damage to your mouth, imagine what it is doing to your organs.

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    Reviewed April 4, 2012

    Crest Pro-Health: I bought this toothpaste a while back now. Just now, I'm getting symptoms. I had been noticing how my gums were hurting lately. I thought it was because I started flossing more. The other day, I had weird sensations on my tongue and thought nothing of it. Today, however, my tongue started to tingle around the sides, and I could feel it swelling up. I have bad anxiety, and I'm sure this made the swelling worse. It felt numb and has been. I'm getting feeling now; it's been over a half-hour. Something must be done about the regulations on ingredients used in consumer products made in this country. It's just unethical. It's wrong.

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    Reviewed April 1, 2012

    I have sensitive teeth and asked my dentist before trying Crest 3D whitening toothpaste. He suggested I try it and gave me some cautions (stop using it if you see such and such). After just a few days, I started seeing these things (numbness, sensitive gums, sloughing of the skin inside my mouth), so I stopped using it. I waited a few weeks, used it twice and that's it. A couple of days later, my teeth were so sore it felt like I had braces on again, my gums were swollen all over my mouth, and I was starting to really panic until I remembered that I had used this toothpaste again a couple of days prior. It took 4 days for the swelling and soreness to go away. When I googled my symptoms, I found this site. Even with sensitive teeth, it's nice to know that my problems weren't isolated. My husband does not have sensitive teeth. He only used it twice and had tingling and sensitivity also. I know different people react differently to different things, but this was quite something. Needless to say, I am not touching this stuff again.

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    Reviewed March 30, 2012

    Wow! I just called Crest to ask if there is something poisonous in the Crest 3D Vivid toothpaste (mint). Well they said they never heard of anyone having a problem. What liars! Well I have been having mouth pain & random sore spots on tongue & mouth. I also have to continually spit all day. Well when I swallow, it seems I have lots of saliva because my throat makes a noise every time. I can't seem to taste anything and my sense of smell is way, way down. It does it non-stop. Well it gets 100 times worse at night when I lay down.

    Last night I was actually foaming at the mouth and jumped up to be almost dry heaving, but foam was coming out of my mouth. I am so miserable when I lay down that I barely sleep because I have to jump up and keep spitting. I am afraid of this product now and will never use any of this fancy stuff again. My teeth do not look any whiter either. I have always trusted Crest till now after reading all these other complaints. Hopefully I will feel better after discontinuing this product. I think I will just brush with plain baking soda for a while.

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    Reviewed March 25, 2012

    Crest white strips - My mouth, gums, tongue and lips are all red, swelling, cracking. I have a tongue that is white and never stops burning for seven months.

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    Profile pic of the author.

    Reviewed March 22, 2012

    I also had trouble with the Pro Health and found this site before anything drastic happened to my mouth. I quit using it and changed to AIM multi-care and began having the same problems i.e. swelling in my mouth along the roof ridge-line. Then, my teeth began to feel loose. I stopped using it and started using straight baking soda which cleared up the problems then I switched to the children's version of Crest because my grandson is using it and guess what, I am beginning to experience the same swelling around the roof of my mouth. I am going back to straight baking soda and leaving off any and all toothpaste. Maybe, the health food store can recommend something for me.

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    Reviewed March 22, 2012

    Crest Pro-Health toothpaste - Last summer, I also bought the multi-pack from Costco. Recent cleaning at new dentist had caused some tooth sensitivity. I already had some gum issues. I had some mysterious burning of mouth and lips. At next dental visit, gums were worse in some areas. I had already stopped using the Pro-Health. I had been using some type of Pro-Health for many years. I found there is a difference in the type of fluoride. I found a basic Crest that uses sodium fluoride. All the Pro-Health have stannous fluoride at twice the amount.

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    Sales & Marketing

    Reviewed March 22, 2012

    I used this toothpaste for the first time nearly five to six months back. I purchased it after newly relocating to the US, thinking it’s a high-end toothpaste that people tell. Initially, I was using Colgate, which I was aware of since had used it in my country. At that time with the very first use, I felt a strong sensation in my mouth, which I thought that would be doing well because it’s strong and so well known with its ads claiming to be the best and dentist recommended it to their patients. I never took it in bad light even after experiencing all the things that I had never ever experienced before and was happening newly, which were bad and creating problems than rather providing solutions to teeth. I thought it to be working for the best and hence all the outcome.

    I used to continuously find the thick mucous-like thread with the peeling from inside my jaws and gums. But I never knew this was the reason behind until I found this site. I had developed sores all inside my mouth, on my tongue, on the gums in upper jaws. That time I never thought this could be the culprit. I was just wondering why all of sudden these things are happening to me; when it got worse, there were ear discomfort and redness in my neck and it’s like sores have extended to the bottom of my throat. I felt it was a throat infection.

    Since I often get throat infection, I didn’t want to take this lightly as I also lost my voice completely and went to see the doctor (first visit here in US). But what’s very strange was the sore feeling in my ear as well that had never happened to me before. She gave me antibiotics after diagnosing and told to take voice rest. What could have caused it was unknown. With the idea of treating the sore discomfort and redness inside my throat, she was thinking it to be a viral infection and prescribed me antibiotics. I completed the entire course of it, but couldn’t find relief.

    The doctor asked me to wait for few more days as the medicines are still working and I should be fine soon. After a week not finding relief, I went back to her. She changed her prescription with another course of different antibiotics, thinking it not to be viral and might be bacterial infection. Actually, she couldn’t diagnose the real problem, but still tried her best to provide a solution and treating it. I completed the new course of five days of antibiotics. But still the soreness in my ear persisted. I started feeling a little relief, but only for few days when again I got back the sore throat after 10 days or so.

    I didn’t want to go to the doctor every now and then and spend money. So I was trying to bear with it. But then when I couldn’t, I went back again to her and she said I may be having an allergy to something or rhinitis. She asked me to take nasal spray and new medicines every day till I feel good. So she prescribed me for six months. Two tubes of toothpaste got finished by that time and I had bought Colgate after that, so I started using it. Slowly, I started feeling better, but I am still with those medicines that now I realize were waste. Again, two days back when I bought this Crest and started using it, the very first use of it caused sores all over in my and my husband’s mouth. The ear discomfort started again with the sore throat.

    I thought may be since spring is coming up, my allergy that I don’t know is showing up. But why my husband? Hence, when we realized we had this since we started using Crest toothpaste, I tried to google it and here it is. I’m shocked to see so many complaints and now my belief has become strong that it was all because of the Crest toothpaste. I never ever thought this could be the reason behind my problems and worries. I am throwing this toothpaste and the two extra that I bought in my closet in to the trash. Enough of it. How long will all this problem take to solve? I don’t know. But the Consumer Affairs people should look into it and ban this product and penalize the company plus provide a relief to all the sufferers.

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    Reviewed March 21, 2012

    I have been using Crest 3D toothpaste for the past 2 days and oh my goodness, I woke up this morning to brush my teeth and my tongue started to feel raw after I used this toothpaste. I almost fainted when I saw slimy stuff coming out my mouth, like skin. After reading the reviews online, I felt better. Honestly, I thought I was going to die.

    I called my dentist and he reassured me that it is the toothpaste and I must discontinue the use immediately, as he is seeing cases like this, continue to build up. The FDA needs to have this product recall. My tongue looks mashed up and I have to keep spitting along with this numbness of my mouth. I believe everyone on this website should file a lawsuit for distress and negligence on the part of Crest.

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    Reviewed March 21, 2012

    I bought a multi-package of Crest Pro-Health Clinical Gum Care toothpaste from Sam's Club. The first thing I noticed was that the insides of my cheeks were sloughing off. I just thought, wow, this stuff is powerful. But over the last 8 weeks or so, my tongue has been really sore. I have been trying not to brush down the middle where it hurt the most, but it has gotten to the point where it is painful to eat anything. I can't eat hot foods, spicy foods, or even popcorn, because the texture of popcorn and potato chips makes my tongue feel like it's raw.

    I took another look in a magnifying mirror today, because I was getting worried about tongue cancer and my taste buds are swollen and red down the middle and I have a white coat on the back of my tongue. That sent me to the web where I found this site and tons of the same type of complaint. Needless to say, we bought new toothpaste today. I had never attributed my dry lips and cracked sides of my mouth to the same issue. I just thought it was wintertime and my lips were really dry. This stuff needs to be taken off the market. If someone decides to do a class action lawsuit on this, I am in! (and I have never sued anyone). I am a caterer and cannot afford to have my taste buds compromised, as this could adversely affect my business.

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    Reviewed March 20, 2012

    After using one tube of Crest Multi-care toothpaste, the skin on my gums is coming off in layers, my tongue is partially numb, and my sense of taste is very diminished. I have a horrible dry mouth as well. I will never use Crest toothpaste again! It took me a while to figure out the cause, but I seem to have a lot of the same issues as everyone is having.

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    Reviewed March 17, 2012

    The Crest multi-care toothpaste has caused dry mouth and swollen cheeks. I'm very angry about this!

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    Reviewed March 16, 2012

    I have been using the Crest ProHealth Total with fluoride since the end of December. I have now stopped using it. I have brown stain in between my teeth since I started using this product. I never had stain on my teeth before. This is absolutely unacceptable. This product is suppose to protect your teeth, not staining them. I have an appointment with my dentist to see if this can be fixed. But I shouldn't have to go to the dentist, this product should have had more testing! This is disgusting of Crest to put out a product like this and leaving it on the market after people complains.

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    Reviewed March 16, 2012

    The lid is poorly made. It is connected by only 2 little tiny pieces of plastic and they broke the first time I used it. The tube itself is a very thick slipper substance, which makes it difficult to squeeze out any toothpaste. Neither does it roll up. I have used about 1/2 of the container, but it keeps getting dry as the lid does not stay on. The toothpaste is okay, but your packaging should be changed. I have also used the little gadgets that fit over the end of the tube that helps roll the tube, but your container was too thick to get the gadget on. These comments are to suggest that you redesign your packaging.

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    Reviewed March 14, 2012

    I started using Crest Pro Health toothpaste in 2005. I used this brand until 2007, and experienced a stretchy "slime" that would come off my bottom teeth/mouth several times a week. I discontinued use after 2007, after looking up possible causes for this stretchy slime, but by that point, the damage had been done.

    The "slime," you see, was gum tissue sloughing off my lower jaw. After brushing with this toothpaste, I now have a significantly diminished gum bed in my lower jaw, especially noticeable in the front region of my mouth. I have also, as other reports indicate, experience dry mouth after using this product, which has itself further degraded my oral health. I am dissatisfied and thoroughly upset that a product aiming to promote health of our teeth and gums instead did significant damage to my oral health.

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    Reviewed March 13, 2012

    My mouth has been injured by using Crest toothpaste and it won't heal now. I'm living in misery now for over five months. The inside of my mouth peels and the tissue has become soft and itchy.

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    Online & App

    Reviewed March 9, 2012

    I had burning gum sensation for months after using Crest Pro Health toothpaste and mouth wash. I stopped the toothpaste and the burning sensation went away. I used this product for at least a year before it started. I am not getting the horrible reactions as other people on the website. But now I think about it. I also had dry mouth and dry cracked mouth and lips. Everything went back to normal when I stopped the toothpaste. I continue to use the mouthwash with no ill effects, but I am not going to buy another bottle.

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    Reviewed March 9, 2012

    I started using Crest Pro Health a couple of weeks ago and I absolutely hate it. The taste is horrible and as you're brushing your teeth, it doesn't thicken up like most toothpastes. Instead it gets really watery and you feel like you're just brushing your teeth with saliva. It also leaves a weird aftertaste in your mouth and I've definitely been experiencing dry mouth.

    I started to worry since the past few days I've been waking up with this odd build-up of very thick mucus that turns into a "string like" substance. It feel like it has been taking off some of the skin on the inside of my mouth. I'm so glad I found this site of people with my same symptoms before my symptoms got worse. Unfortunately, I bought this toothpaste since it was on sale at Costco, so now I have like 4-5 tubes of it. I'm just going to throw it away, because I don't think I have the receipt anymore.

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    Reviewed March 7, 2012

    We purchased Crest Pro Heath toothpaste back in October. I started to notice the inside of my mouth would peel, mostly under the tongue. The tongue would take on a funny flavor and smells would be off kind, a smoky metallic smell and a taste is the best I can describe. Meat would taste bad almost to the point rancid, though other foods would taste normal such as beans. I did not put two and two together until I did some research online. I found many complaints on the Crest Pro Health toothpaste and mouthwash. I only did this research well after we finished up the tube of toothpaste. None of these symptoms occurred with my wife or son. So here I am now with dry mouth, bad tastes in my mouth, sore tongue and the constant smell of something I can not even describe. I have tried all kinds of home remedies, rinsing with vinegar to brushing my mouth with baking soda. These provide temporary relief (hours) for the mouth but not the smells. At this point, I do not know what to do.

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    Reviewed March 5, 2012

    About a week ago, I woke up to a complete loss of taste. The following day was not any better so I went to the doctor for a checkup and he said to me it was unusual for me to lose the sensation when I can still smell as the two sensations are related. After a week of this one night, I was tired and fell asleep without brushing (I know its gross) but the next morning, I noticed that I could taste slightly. Thinking that it would get better, I did not suspect at that time it could be the toothpaste. I had used the toothpaste and have noticed a tingling numbing sensation so I have stopped but have only improved slightly in the last couple of days of stopping the toothpaste, we will see if it gets better fully.

    I do intend to contact a lawyer once I have more solid basis that it is the toothpaste. The bottle has no warnings about loss of taste, numbness or otherwise. As a consumer, these products should not cause one to lose a sensation as important as taste.

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    Reviewed March 1, 2012

    Inside of my mouth feels raw, dry and bad aftertaste. I’m completely dissatisfied with the product!

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    Reviewed Feb. 28, 2012

    Thank God, I found answers here. I am new to the Consumers Affairs site. I was desperate for help and answers and having googled description of symptoms (in mouth) which then took me here and the rest is history.

    For months now (approx six months), I have been experiencing serious issues within my mouth. I am not one to run to the doctor's office but something did not seem right. Approximately six months ago, I started using Crest toothpaste, same brand my husband uses. I have never used it and thought to keep it the same for whatever reason. I mentioned discomfort in the mouth to my chiropractor (upon examining) mentioned possibly thrush, however he was not 100% sure. Hmmm. I should get to my family doctor and get it treated immediately. My family doctor did not think it was thrush, maybe Candita but it did not look like it but would treat as such.

    No results! Tongue getting more swollen (I should know, been mine for over 40 years), sore red tongue (some sores on it), a whitening of the upper tongue surface (that brushing will not clear at all!), a feeling of 'nay-nay' within the mouth (slimy feeling within the entire mouth) as though I was not cleaning teeth/mouth), 100 times of morning breath, a burning sensation on tongue after brushing. It was not clearing up! Help. I was sent to my dentist (check-up) plus to discuss this issue. They did not think it was Candita or thrush but to keep an eye on it and have me back in three months and will re-check. I could not bear it anymore. The discomfort was unbearable, to say the least.

    Thank God, I came across this info. I was at my wit's end and needed some answers. Everyone was describing similar symptoms. I never considered my toothpaste, knowing they are the professionals, they know what they are selling. Wrong! I made the change immediately (that was Saturday, February 25th) to Arm and Hammer (baking soda). Sunday was a noticeable difference (but kept to self, wanted to make certain). On Monday (February 27th), a new tongue. Swelling noticeably down, redness gone, and even the white film gone! Yippeee.

    I am sure that within weeks, my tongue will return to what we know as normal--what took six months or more to ruin and require me to live in completely discomfort. I have called both my dentist and doctor. I want them to be aware (because they were witness, even they did not know what was happening themselves either). I want them to see the wonderful change. Someone, anyone, if you know what was happening to me, please enlighten me. It was not only uncomfortable and painful but wow, how fascinating when the body can tell you something is not right. Thank you to all of you. If it was not for your experiences, concerns and information, I would still be there and not here.

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    Reviewed Feb. 28, 2012

    I bought 3D White and I started to feel like a numb sensation in my tongue, and I suffer from anxiety attacks. Guess what, I freaked out because that’s how you feel when you have a stroke. But then I Googled it and I found out about this page. I even made an appointment with my doctor to have a physical. Well, what I can do now, just change the brand.

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    Reviewed Feb. 28, 2012

    I've been using Crest 3D for about three or four months now. Since then, I've had a dry mouth so dry I constantly drink ice cold water and at times, allow the ice to melt in my mouth for dryness relief. I've also experienced painful gums. At first, I thought that I might have something sharp (like a piece of a chip or a popcorn kernel) stuck in my gums. So I flossed, but the pain did not go away. I tried the bacterial mouthwash and that didn't seem to be a solution. The most recent issue has been a sensitive tongue and a painful burning sensation when I brush. Tonight, as I brushed before going to bed, I felt the burning sensation again and decided to take a look at my tongue. It was white and was bleeding. I am scheduling an appointment with my dentist first thing in the morning to make sure, but I believe the source of my issue is the Crest 3D White toothpaste. I am very disappointed, I am a faithful Crest consumer and I thought that their products were very well-tested and engineered. I hope that the toothpaste isn't the issue and that I am experiencing something that can be easily resolved.

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    Installation & Setup

    Reviewed Feb. 24, 2012

    I had been using Crest for sensitive teeth for several years, then it changed to Crest Pro Health, but as a sideline, it was for sensitive teeth, rather than that being the main selling point. Recently, I noticed my mouth being extremely dry, and my gums are very irritated. I was even able to peel skin from my gums. Shocked that I was getting a gum disease, I made an appointment with my dentist to find out what dreaded disease I had. He asked what toothpaste I was using, and suggested I try the easiest thing first, change my toothpaste, as Crest just might be the problem. After my appointment this afternoon, I bought a new toothpaste, and then came home to see what I could find online regarding "sloughing of gum tissue", and found this site with all the problems with Crest Pro Health. My dentist didn't bash Crest, but after reading all the complaints from others with similar problems here, I can't wait to try a new toothpaste, and for my mouth to stop hurting.

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    Reviewed Feb. 22, 2012

    Like many others, our family has used Crest toothpaste for years. Assuming a trusted name product we purchased Crest Pro Heath. In my opinion, P&G the producers have more than just marketed an inferior product that strayed from their track record. Every time I used this product, the inside of my mouth would peel! Not knowing the cause of this, I switched off the Crest Pro Health and guess what - no peeling. To prove the point, I used the Crest Pro again and within hours again, the inside of my mouth was peeling.

    There needs to be a 'come clean' on this one as to what is in the product that is causing this reaction and other adverse symptoms to so many. Someone mentioned Class Action. If anything deserved one, this one does!

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    Reviewed Feb. 22, 2012

    I recently switched to Crest Pro-Health mouthwash and toothpaste. I thought it was wonderful and was proud that I finally began using mouthwash everyday. After about a week, I started to develop extremely bad canker sores and went to figure that the mouthwash didn't help kill them at all. In fact, it irritated them. Also, since I started using these products, my tongue has been swollen and sensitive. Typically, I eat large quantities of spicy food and citrus fruits, I have never in my entire life had an issue with my mouth. I can currently not stand spicy or citrus foods because it hurts so ** much. I am completely restricted in what I can eat and drink. So knowing the only thing changed in my routine was these products, I did some research.

    Lo and behold, these products are being widely complained about. Yet for some reason, they are still on the market. If you value your health and money, you will never purchase any of these products. I grew up with Crest and will never buy their products again. Excuse me while I go dump out a full bottle of Crest Pro-Health mouth rinse and throw away a few tubes of Pro-Health toothpaste.

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    Reviewed Feb. 21, 2012

    I started using Crest 3D VIVID toothpaste about a week ago, I was pretty excited, you know "whiten your teeth up to 80%!" Well, I noticed my gums started bleeding, maybe because I was brushing a little longer to get the full effect of the toothpaste. Now, my bottom gums have become noticeably swollen, never have I had anything like this happen to me before using any other toothpaste. Please don't use it! I am happy I found so many others having issues with this and not just me!

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    Reviewed Feb. 16, 2012

    I bought a huge pack of Crest Pro Health at a big warehouse store. I thought it was such a great bargain for high end toothpaste. Well, lately, I've noticed that my lips are dried, peeling and cracking. I have never, in my 54 years, experienced this. I've been using balms, but nothing seemed to be working. I also noticed that right after I brush, I get a nasty film in my mouth and I'm very thirsty. It made me wonder if I had some dread disease or something.

    I mentioned this to my son last night. He asked what toothpaste I was using. When I told him it was Crest Pro Health, he said that he'd had the same problem. He said that the tissue on the inside of his mouth actually began to peel away. My other son that lives with me piped up and mentioned that his lips have been dry and cracking as well. This morning, I talked to my daughter. She went through this several months ago. She developed a severe cough after using Crest Pro Health and also had the dry lips and film in the mouth.

    Crest has always been a standard in my world. I will stop using their products immediately. When my daughter told me that the internet was full of complaints about this product, I decided to check it out. I was stunned at the number of complaints! And I'm stuck with that big multi-pack of toothpaste that isn't fit for use. Why is this product still on the market?

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    Reviewed Feb. 16, 2012

    I had very dry mouth, white burning tongue, coated white dry throat, and cracked lips. I lost taste buds and saliva. It happened in September. I had blood work done; all OK. The doctor thought it was thrush, but not so.

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    Reviewed Feb. 12, 2012

    The skin was peeling off from the inside of my mouth. My gums were so sore that I had a problem brushing. I had sores underneath my tongue and along my gum line and my lips were peeling all of the time.

    After typing my symptoms into Google and reading the exact complaints from so many people that were using crest pro health toothpaste, I threw the tube away. I purchased a different kind of toothpaste and my mouth already feels much better.

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    Staff

    Reviewed Feb. 9, 2012

    Do not use Crest Pro Health! As a woman with a history of issues with the medications I take and gum loss, I decided to use Crest Pro Health. For over a year now, I have suffered with gum irritation, bleeding gums, swollen gums, and extreme sensitivity to liquids. My dentist was so worried, he had me check my blood work, to make sure I didn't have auto immune disease, or leukemia. I am so angry that the company has allowed to continue putting Crest Pro Health on the shelves!

    I have been to doctors, ENTs, and the Periodontist. The Periodontist actually told me he has had countless people complain of the same issues with the Crest product. Be sure to stop using this toothpaste, if you don't like peeling gums or sensitivity. It gets worse if you continue for a long time. Now, I am back to Colgate, but considering using all natural toothpaste next. Hope this brings some relief to those who have been through the same thing.

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    Reviewed Feb. 8, 2012

    I have been using this toothpaste for about a month. For the past three days, I have had a numbing and burning sensation on my tongue and lips. I honestly thought I was having a stroke. The thought that this could be related to the toothpaste popped into my head. A Google search led me to this message board which horrified me. How can there be so many complaints and yet a product like this is still allowed to be sold? I hope these uncomfortable sensations go away soon.

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    Price

    Reviewed Feb. 3, 2012

    I bought Crest toothpaste because of their 2 for 1 price, and immediately the brush lend on my teeth, there is a burning sensation, numb feeling, and my mouth feels dirtier, and after few minutes, a white thin film forms inside my mouth. Later, I had my skin peeling off from my chin, and sides of my mouth. What a killer toothpaste!

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    PriceStaff

    Reviewed Feb. 2, 2012

    I am a dental assistant for the past 7 years. I have always used Colgate products. I ran out of the TP I was using and picked up a tube of Crest multicare with whitening back in October 2011. I started using it in the first part of November 2011. It took a couple of weeks but I started to notice discomfort in my gums on the upper right. Then slight movement in my pre-molars in this area.

    I made an appointment with a periodontist the 3rd week of November because by this time, the pain is excruciating and the teeth moving and it is flipping me out! He couldn't find anything. I went to my primary doctor who also could find nothing. Yet, my mouth by this time is on fire. My gums are burning and my teeth are so sensitive, I can't touch my own tongue to them. I can't eat. And yet no one has answers. On January 7th of 2012, I ended up in the emergency room in unbelievable pain! ER doctor found nothing.

    It is February 2nd 2012 and I am still in incredible pain. I stopped using the Crest toothpaste a couple of days prior to the ER visit only because I couldn't stand to even brush my own teeth! I have had sloughing of tissue, gums and mouth on fire! Now all of my anterior teeth on my maxillary move slightly! I tried contacting Crest Consumer Line. What a joke that is. They have no clue what I am talking about! Yet, there are endless complaints filed by people all over this country and no one is doing anything to rectify this problem and to help those of us that have been victims and are suffering with the result of using this product! I've had 3 patients come in this week alone complaining of these symptoms. Terrified! Some have already spent thousands of dollars in medical expenses in search of an answer. And I ask them what toothpaste are they using and they are all using Crest toothpaste and other products! Something's got to give here! The Dental field is my choice of profession and it is my lively hood. I am a single mother and this has cost me time from work and money that I don't have.

    We, as the consumers, need to stop ** around, get together and file a class action lawsuit against the makers of these products. I'm spreading the word now to my own friends and family. Don’t use these products!

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    Reviewed Feb. 1, 2012

    My family began using the new Crest complete toothpaste, and noticed our teeth don't feel as clean. We have sores in our mouths, on our tongues, and two complaints of teeth sensitivity. The problem started as soon as we switched to this toothpaste. We decided today to throw the crap in the trash, and switch to a natural toothpaste. Shame on you Crest, for not spending more time, and research on your products, before releasing them to the general public. Shame on the FDA for allowing this crap to be released to the market. You know it is bad stuff. Surf the net. The stories are there for you to read.

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    Staff

    Reviewed Feb. 1, 2012

    I had been using Crest 3D whitening toothpaste and also used the 3D whitening strips. Sometime after a tooth extraction, my mouth began to feel dry. I used the latest dry-mouth mouthwash but did not get any relief. Shortly after, a metal screw was inserted for a tooth implant. The symptoms became much worse. It appeared to be thrush. My Dentist declared it was dry mouth and recommends Biotene products. Even with the Biotene, I got worse and developed a persistent cough. It felt as though this was moving to my lungs.

    On the second visit, the dentist prescribed Nystatin, an anti-fungal. Since the problem was not thrush, this only made the problem worse. The feeling that the roof of my mouth is disintegrating is probably the worst. My lips are cracked and dry. My next stop was back to the periodontist. He told me it was severe dry mouth and that he suspected I might have Sjorens disease, an incurable auto-immune disease. I immediately went to my GP who told me to take vitamin B and see a dermatologist if it did not clear. I called the dermatologist immediately and there was a four-month wait. I finally found this website and I am so grateful. I, at least, have a cause and see that it may take a long time to recover. I was hoping for some suggestion on how to speed up the healing. Is all that slime my mouth trying to heal? It has probably been eight weeks since I have last used Crest and the symptoms are only a bit less severe.

    I suggest checking out this website http://www.***. I called Crest and these are the toxic ingredients in the 3D toothpaste: Sodium Flouride, Hydrated Silica, Sodium Hexametaphosphate, Peg-12, cocamidopropyl betaine, sodium laureth sulfate. I have found a great toothpaste product in Jason, www.*** available at Wegmans, Heath stores and Amazon. Thanks to everyone and good luck.

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    Reviewed Jan. 30, 2012

    About 5-6 months ago, me and my family began using Crest 3D and Crest Complete. My husband was the first to come down with symptoms of oral thrush and I myself am now afflicted with the same symptoms after getting numerous types of treatment for oral thrush with no results. We are going to quit using this toothpaste and see if the treatment will work.

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    Reviewed Jan. 29, 2012

    I started to use Crest Whitening toothpaste about a month ago. For the last three weeks, I have been having problems with dry mouth, wake up with sore throats and other ENT problems. I thought it was just because of the illnesses going around. This week, my tongue started to become numb. My lips are dried and cracked. My jaw and ears are sore from a possible allergy. All of the food I have eaten for the last few days have been bland and without flavor. Ranch was tasting like just mayonnaise. Spicy food did not taste spicy, and that includes red cayenne peppers. I also noticed that my teeth did not become any whiter, but rather dull and stained looking. I will no longer buy Crest.

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    Price

    Reviewed Jan. 29, 2012

    I used Crest toothpaste. I have had several containers with air holes in the tube. I prevent using these and I end up throwing them away. Expensive!

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    Customer Service

    Reviewed Jan. 27, 2012

    I recently purchased Crest Total (I am a Aim girl, but there was a 2 for 1 sale!) and after brushing, my mouth would burn. I figured it wouldn't do harm because a quick rinse with water cooled it down. However, as I continued to use, the roof of my mouth became very sore and felt like it had been burned, and all saliva was stripped from mouth, leading to cracks/splits in the corners of my mouth. The nastiest part was that I would get this white build up on the roof of my mouth (what I consider as a form of scab), but it would slough off while eating, or if I intentionally scraped it off. Then, I'd be back to soreness and burning. It limited what I could eat because many foods burned it more and I lost the sense of taste for bland foods. So, I changed to Colgate Total, and the same reactions occurred!

    I've been fighting this for 3 months. I now use Biotene wash 4 to 5 times a day, and only using Arm & Hammer Advance White with Baking Soda and Peroxide. The healing is coming along. After 2 weeks with this new routine, my mouth no longer burns, but the room of the mouth still feels it has a "fuzzy coat" on it, but it doesn't slough off, nor can I scrape it off. I believe this may be a type of mouth "scab" and I hope the normal texture to the roof of my mouth will return. There is definitely an ingredient that both Crest and Colgate uses in the "Total" toothpastes that is raking havoc on many mouths from what I've read. From other comments I've read, it seems pointless to contact either company and those that did aren't getting an answers anyway. I'm going to go back to AIM once I'm healed completely and warn everyone else I know. (One other thought - I do suffer from sinusitis, often followed by flush when I'm on an antibiotic. Perhaps, all people who have sinus issues are more susceptible to side effects from the "Total" toothpastes).

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    Reviewed Jan. 26, 2012

    I started using Crest Pro Health recently and noticed that it left a really horrible, burning after-taste and also left my tongue screaming in pain the rest of the night. And in the morning I had a film over my teeth and gums. It was gross. My friend told me I was allergic to it, which I believe to be true since all of that's gone away after using another Crest toothpaste. The culprit could be stannous fluoride, which was in the Pro Health, but not the other toothpaste that use sodium fluoride. Anyone have a similar experience? I've been reading some of these other complaints and they seem to be pretty similar to my experience.

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    Reviewed Jan. 24, 2012

    I used the Crest Pro Health Mouthwash twice in 24 hours and I have lost almost all my sense of taste. The tissue in my mouth feels strange.

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    Reviewed Jan. 23, 2012

    For the last month or so, I have lost the ability to taste, and the inside of my mouth feels like a swollen cotton ball. My eyes feel puffy, and my extremities feel like they're in a bath of cold water. All these symptoms started around the time I bought a new tube of 3D White toothpaste. I had bought a tube about a year earlier but did not notice any symptoms. Eating is no longer enjoyable for me, and I only eat plain oatmeal as everything tastes and feels the same.

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    Reviewed Jan. 23, 2012

    After using Crest Pro clinical gum toothpaste for a month, my gums are swollen and looks like it's sloughing off. My gums hurt and burns. I'm so glad I've found this site. I will never buy any Crest products again. Please remove Crest Products from the shelves.

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    Installation & SetupStaff

    Reviewed Jan. 22, 2012

    This is another update. Well, I went back to the dentist. He did root planning behind the top front teeth and front. where pain and swelling is worse. It has been 2 weeks and 2 days and I am still very very sore. IT's still swollen. I have soreness and pain in other areas but not as bad as behind and in front of the 2 top teeth. I am now really depressed and feel hopeless. The hygienist appointment before using the Crest Multi-pro Health toothpaste was very good. She was really pleased with my gums. This time after using this 'toxic' toothpaste, they can see how inflamed and irritated areas of my mouth is. So I have to go back to the dentist. I am doing everything to heal mouth, another plain toothpaste, salt rinses, not leaving food or drink in my mouth. I am scared about going to dentist as he may have to start cutting stuff out. My life has been a misery due to this. I'm not sure if I can deal with it much longer.

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    Staff

    Reviewed Jan. 21, 2012

    For the last few weeks, I have been having sensations of menthol being rubbed into my right eye, my right side of tongue, throat, lungs, cheek, face, shoulder, arm, hand, neck, insomnia, IBS, abdomenal spasms, fatigue, coughing, right ear pain, coughing up and spitting mucus, menthol burn goes all the way down throat and into lungs when I breathe in.

    My son has similar symptoms as well. My husband does not. We have used about half the tube of an 8.0z tube over several weeks time. The label reads: Crest Complete Multi-Benefit Whitening + Scope. Oh my God, I could shoot myself for using this without checking it out first.

    The toothpaste and fructose mal absorption is the only thing my son and I both have in common and we both are having similar symptoms I feel from Crest toothpaste, and after reading all other complaints. This has to be what is causing it (this is the only thing we have done differently recently, as I am very cautious about our food/drinks and sticking with low FODMAPS/and gluten free to avoid illness). Shopping is so exhausting and I can't trust any product these days!

    I feel sick, achy, tired, nauseous, food does not taste right, makes tea taste minty. It's like someone has loaded me up with menthol cream on my body and fed me icy hot for weeks! My right eye burns on the lid and inside it.

    The toothpaste is new. Well, my husband bought that, the Crest with all the stuff in it, of course the label only has active ingredients, so I have no idea what it has in it.

    I am in misery with the burning mouth, throat, lungs, face, and arm! It gets less noticeable at times then a lot worse at times. I had no idea what has been causing it until my son and I started sharing symptoms this morning at 4 am when we both woke and could not get back to sleep. I started researching online and well, here I am, arrived at the likely culprit...Crest.

    Can't even trust a brand like Crest anymore. What is this country coming to?

    I called Procter and Gamble, and reported it on the medical/first aid hot line.

    1. They could not tell me what ingredients it was made with.
    2. They said, they have no other reports of these symptoms/side effects (from what I am reading here, that is BS).
    3. They had no advice to tell me how to make it stop or what to do, except for to stop using it and see a doctor (ya like I have money for them to say...duh I dunno what it is or what to do for it. Here take this, let's do a few grand in tests and spend more money on medicine that won't work. Um...not a plan)
    4. They said, maybe I was having an allergic reaction. Ya, think?
    5. I asked if benedryl would help, they had not a clue.

    6. She told me on the hot line she would file a report then did not even ask me what the lot number was on the tube. I asked, don't you need that? Or else it is so common that the lot number doesn't even matter?

    What is the point of the first aid line when they can't you any advice at all. Doctors are clueless and pointless waste of money for these issues that only the company would know how to correct! I am livid labeling laws must change. I am sick of being sick!

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    Reviewed Jan. 20, 2012

    I am so glad I found this site. I have been suffering for the past two months with the driest mouth I have ever had. The whole lining of my mouth is dried out and I wake in the morning with a sore throat from the dryness. It is like I don't produce saliva anymore. It just dawned on me last night that it could be my toothpaste. Who would have thought it! I believe I started using the Crest 3D product about the time this all started. I will try baking soda or all natural toothpaste to see if it clears up. Someone also suggested lemons as a way to increase saliva production to help clear up this dryness. I am finding with many products-back to nature is the safest way to go. I will let you all know what I find in a couple weeks.

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    Reviewed Jan. 17, 2012

    I have been using Crest 3D white toothpaste for about three months now and have been suffering from most of the same complaints as everyone else for three months. Until I found this website, I had no idea what was happening to me. For the last three months, my entire mouth has been severely swollen, from the inside of my lips, to my cheeks and even my tongue. Additionally, the inside of my lips have large patches of rough and sore skin and my cheeks have rough patches that are also extremely sore. There has been skin sloughing off of the inside of my mouth (cheeks, lips, gums and roof of my mouth) nearly constantly for the past three months, which is pretty terrifying.

    Additionally, my mouth feels completely dry but any time that I drink fluids, my mouth and tongue swell even more. Also, whenever I try to brush my teeth with the Crest toothpaste (which I will never do again), my entire mouth burns like there is rubbing alcohol being poured on open wounds. It's extremely painful and scary. I'm really hoping that now that I've realized that the toothpaste is to blame and have stopped using it, that these issues will go away. I can't believe that with this widespread of an issue, these products are still being sold.

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    Crest Company Information

    Company Name:
    Crest
    Website:
    crest.com