Colgate Reviews

I have been a loyal Colgate user all my life. So, I was very disappointed, angry, and shocked when I came upon this site and found out that the irritation inside my mouth could be due to the new Colgate Total formulation. I had spent a good amount of time and energy trying to figure out the cause of the raw feeling, swelling, and inflammation inside of my mouth. I changed my diet and increased my fluid intake thinking that it was due to dehydration and I wasn't on any medications that might have caused these symptoms. Nothing worked. My mouth just felt raw and dry all of the time for months!!! I suspected everything else, but never the toothpaste.

Ok here's my story. I got a unopened bottle of Colgate optic white rinse. Used it 3 times. The first time brushed first then rinsed my mouth. Felt weird gums. Foaming around the teeth. Ah it's working? Next morning brushed again, rinsed again then rinsed with plain water. Teeth felt sore again. Wow this stuff is strong. Guess it's cleaning them up. Off to work. That night had some microwave popcorn. Ate it, brushed and rinsed again, flushed with water, went to bed. I awoke to a mouth full of teeth that felt loose swallow gums and on the foot of my mouth a big lump. Hurt like hell. Had a wake and a viewing to attend that morning.

My family has been using Colgate for years, wouldn’t use anything else. Bought our usual 4 pack at Costco-did notice it’s now “advanced” new formula. Great right, could only be better? NOPE! After using the new formula I began having painful swelling in my gums. Since I didn’t know it was the toothpaste I assumed I just needed to brush more/better/longer. For three weeks my symptoms worsened. My gums would visibly swell, I had sores on the roof of my mouth, pressure in my teeth. I could barely eat, didn’t even want to talk. I was terrified my teeth were going to fall out. It was so bad I made an emergency dental appointment one morning. Dentist could see all the inflammation and sores, suggested a deep cleaning, so I did that day. That only made things worse as now my gums were open to get more of the toothpaste in them.

I immediately knew something was wrong when I started using a new tube this morning. The flavor is horrible and cheap tasting. I'm going to have to look for some of the older product to get me by in hopes they change it back. Otherwise I'll be looking for something new. Update: Two hours after brushing with the new formula I had a sour, metallic taste in my mouth. By that afternoon I had sores in my mouth and burning lips. Something is horribly wrong with this product! Do not use!

Bought Colgate Total serial # 481657 952341 7761 and it tastes horrible. Chemical taste, nasty breath after, very disappointed. Bought this product many times but this tube definitely has something wrong with it.

I've used Colgate Total since it came out. Loved that it kept my teeth feeling clean all day. Didn't think anything of the new formulation change. Around the holidays, partway into the first tube of my usual multi-pack, my tongue became painful and swollen. Then my lips and the entire inside of my mouth in quick succession. For the holidays, could only eat soft foods with plenty of liquids. Eating was excruciating. Talking was difficult. The pain would wake me up in the middle of the night it was so bad.

I had an awful allergic reaction to Colgate Optic White this week. I went online and found others had the same or similar reactions to this product. My lips were unbelievably chapped and totally swelled up - looked like I had cosmetic injections in my lips! I had tons of sores inside the bottom and inside the top of my lips! My dentist sent me to the dermatologist who put me on ** and prescription antihistamines every 4 hours - that's how bad it was! I actually got the toothpaste from my dentist as a free sample. Shouldn't Colgate alert dentists about this?

I've used Colgate toothpaste since in my 20s -- and I'm 81 now. Tried other brands now and again, but always liked Colgate best, even when they reformulated to Colgate Total. Bought this new stuff (without realizing the change) at Costco. Used it once -- horrible flavor (like mouthwash gone bad). Nasty slimy texture. Burning sensation immediately upon rinsing. Going to try to find the old stuff -- failing that, after 60-odd loyal years, I'm switching. What the heck were they thinking???

My husband bought a tube of Colgate Advanced toothpaste. Our normal toothpaste is Crest but he saw Advanced and he thought we would give it a try. We both used it yesterday and after about a half hour later we both had a burning sensation and swollen tongues. I also developed blister on the roof of my mouth and at this point I called my Doctor and he had us come into his office. He stated we were having an allergic reaction to the toothpaste. He treated us and told me to trash the toothpaste. He also stated that this was a problem with Colgate's new formula.

Ditto to everything everyone else in these reviews have said. I have loved Colgate Total for years and years - it’s been the only thing I’ve used for a couple of decades probably. I hated this new formula from the start, wondered why they changed it (some sort of greedy corporate motive behind their decision I’m sure, which is a shame) and then began to have sores and numb gums and just nothing good. I have always taken excellent care of my teeth - have literally NEVER had a single cavity and I’m 37. I’m worried for the health of my teeth and gums and mouth now so, unfortunately, will be switching brands. Boooooo Colgate. You should be ashamed.

This product should not be on the shelves, how has it not been recalled yet? The new formula has left my mouth with sores and searing pain. I’ve switched to Crest and there are no issues. Colgate Total SF is garbage.

I’m so worried I have cancer after using this **. It’s bad. My jaw hurts so bad when I swallow. It’s horrible!!!! And not to mention my throats so sore and sores in my mouth, pls don’t use this product!!!!

Why did they change the formula? The new SF formula tastes terrible and burns like hell. I stand over the sink with my mouth open trying to rinse the burn off of my tongue for a long time after using. The freshness doesn’t last either, ends up with a bad aftertaste.

I have been using Colgate for many years and was very satisfied until last week when I opened "New" Colgate Total and have been experiencing tingling and a sore tongue since. I contacted Colgate/Palmolive in the UK and would urge anyone else having issues with the new product ingredients to report it also.

This new formula for Colgate Total not only fails in its performance as evidenced by the numerous negative reviews seen here, the new formula also lasts about half as long per tube with the same usage levels. This is what I would guess was their motivation. Lifelong Colgate user (decades) now a Crest user.

I was having an inflamed tongue and sores coming up on the inside of my mouth and on my tongue that would not go away. After switching to a different toothpaste that does not contain stannous fluoride my mouth is back to normal once again. Stay away from any tooth paste or mouth products that contain stannous fluoride. It’s is dangerous.

I cannot believe this product is ADA approved. Cuts, bruises, sores on inside my cheeks, lips, tongue, and gum. Pain starts from the lip and goes all the way to the top of my throat. Let's start a class action lawsuit against Colgate.

I've used Colgate Total Clean Mint toothpaste for years and never had any issues. I used the new formula (labeled SF - contains stannous fluoride) tonight for the first time and it tasted awful and my teeth didn't feel clean. My cheeks, lips, tongue, and gums also feel raw. I began searching online to see if others had a similar experience and immediately found this site and all of the concerning reports/reviews. I'm so thankful I only used the toothpaste once. I definitely won't be using it, or any other Colgate toothpaste, again. Based on some of the recent reports I've read on this site, I'm nervous my mouth will be swollen and filled with sores in the morning. I've rinsed repeatedly, and re-brushed with my old toothpaste, yet my mouth is still tingling and raw.

I have been a faithful Colgate Advanced user until today. The last three weeks, the underside of my tongue, inside my cheeks and my gum have been raw. I wasn't sure what the cause was until today. I decided to look at my new tube of toothpaste and I see there is a new formula. I am 38 years old and have never had a canker sore until now. My tongue is filled with inflamed and painful tastebuds and my mouth is doing some sort of peeling. I am thankful I found this site and that I am not the only one that is suffering. I hope Colgate sees what people are experiencing and changes the make up of the product back to the original. I have switched to doTERRA brand until my mouth is back in order and I'll be trying Crest. The only way I could explain to my husband how my mouth felt was telling him it was like my mouth was sunburned.

I bought the multipack version of this Colgate toothpaste from Costco not realizing that the product had changed. We were regular users of the previous product (Colgate Total Advanced Whitening Paste) and were very impressed with it. But this new product is causing more troubles day by day. First of all, it has a burning taste. Secondly, within 2 weeks of usage my spouse got blisters in his inner mouth. We initially thought it was some viral infection but later realized that it was a reaction to this new toothpaste. After switching back to the good old toothpaste, all problems disappeared. But I continued using it and now I have started feeling sensitivity on my inner lips and inner cheeks. There is something seriously wrong with this product. Please do not make the mistake of buying it. Not sure what I’m going to do with the rest of the pack.

Like many others here, I am so relieved I found this website and these other reviews. I used an older Colgate Total that caused non-painful but odd bits of inner cheek to fall away, sort of like dead skin, in white patches. My dentist told me stop using this because they had seen a lot of that with Colgate Total. So few years later, this past August 2019, I see the new Colgate Total SF and grabbed it. I figured it was not the same formula. I was right - this formula is 100x worse. I literally thought I had some viral infection, yeast oral thrush situation, cancer, honestly IDK! It’s been this very painful almost blistering or burning of the underside of my tongue and the front inside my lip, plus starting around the sides of my cheeks at the bottom, and two canker sores that took forever to heal.

OMG I'm so glad I stumbled upon this website, I thought it was just me! I recently purchased the Total SF Deep Clean, and then unknowingly the Total SF Clean Mint. If I could give negative stars for these two toothpastes, I would, they are a public health hazard! I, too, have been suffering with a blistered undertongue, sore gums, the tip of my tongue feels like I bit it off and my upper inner lip is swollen. It's very difficult to eat anything but yogurt.

I have used Colgate toothpaste all my life. My parents used it and my children used it. This "new" version of Colgate leaves a pucker feeling on the inner part of my lips and not liking the after taste it leaves in my mouth. I was able to find the previous version at my grocery store and now they are carrying the new version. Sadly, I am down to my last tube and have decided to go with Crest. My daughter told me the same thing--not happy with the after taste and the after taste it left with her and she has decided to also go with Crest. You had a good product--don't know why you had to change it.

So I am writing this as I am in my 5th day of pain from optic white toothpaste. My gums and the inside of my cheeks are what I believe are completely burnt. It took about 2 weeks before I started feeling something was wrong. I can’t eat anything but soft cold food. This is ridiculous. This should not be on the market. I work for a dentist & he said he never saw such damaged tissue. So painful.

I have been using Colgate SF for over a month, and I began noticing that my gums are extremely red, my gums, lips, and tongue hurt, my throat hurts, and I have lost my sense of taste. It was only after reading the posts that I realized that it's the Colgate SF toothpaste. I am going to stop using immediately, but Colgate must know that this toothpaste is causing severe mouth pain.

After using this toothpaste for about a week and a 1/2 I noticed extreme sensitivity in two of my teeth, went to dentist and they said there were white spots in my mouth. (But no cavity-gum was receding on one tooth - (somewhat better now). After I stopped using this product sensitivity is improving. Something is wrong with this product.

Almost finished brushing and started having difficulty breathing as the foam seemed to be clogging my airway. After lots of water, gargling and gagging this scary sensation dissipated but is still in my throat. Bought 3 Tubes, package deal, but can’t use!!! Colgate, are you serious with this product? Smart foam, come on!!

Ever since Colgate added stannous fluoride to their toothpaste I can't use it no more cause it causes canker sores in my mouth so please remove that stannous fluoride from the toothpastes or I will stop buying Colgate toothpaste.

I started using this toothpaste about a week ago and it has caused what feels like blisters and sores all over the roof of my mouth! It is very painful. This needs to be removed from shelves immediately!

For the last couple of weeks my tongue has been swollen and hurting. Wasn’t sure why. This morning it hit me to look up reviews on this toothpaste and glad I did. This is awful! Needs to be removed! This product has us thinking we are sick when it’s this toothpaste. Going back to Crest. Pull this product before someone dies! I wish I’d read these before I bought the toothpaste and saved myself a lot of pain and discomfort!