Intuit TurboTax Reviews

Bought the premier version of Turbo Tax because I had income from a residential rental. the program asked for my 1099 info plus a few rental questions and then continued with other income sources. At no time did the program ask for my rental expenses even after the final review. I had to manually find the form and make the entries. I sent a complaint to Turbo Tax but they never replied. A few days later their customer service unit asked about their responce and I notified them I never received one. Since then I have not received a single reply.

Did online filing through turbotax. stated they charge $15. Charged me $40.96 and they never filed my taxes.

The 2006 TurboTax Deluxe failed to transfer federal tax-exempt income from boxes 8 and 9 of a 1099 form to the state program (Iowa). This state taxes most municipal dividends and interest from other states. A careful effort was made to make certain that the income was entered diring the federal interview. The problem was only detected during manual calculations on paper.

Software is error prone & tech support is in Pakistan. You will be disconnected and have a tough time conversing with these drones. They read out error responses from prompt screens and will constantly ask for your name number & zip etc then you will need to spell i out each time. One of the most frustrating experiences ever. Never again will i buy a product from Intuit.

Tried to install the Turbo Tax CD that I'm sent every year. Screens froze at payment screen. Tried several times, different times of day. No Luck.

On 01/23/2007 my husband and I decided to use turbotax online after seeing a discount for it on our banks website. We e filed state and federal taxes and paid the $45.90 for both. I even upgraded to TURBOTAX ONLINE DELUXE DEDUCTION MAXIMIZER; which is a money waisted when I found these myself anyway. I then think everything is ok until I get an email stating my state and fed e file was rejected. Federal said I did not have the correct AGI from last year and State said I changed my SSN!

I recieved a letter in the mail stating the cost of online tax service as $9.99, including state and federal filings. Once I reached the billing section, the site stated the cost would be $49 dollars!!! This is the same site I have used in two previous years without complaint.

No problem preparing all forms, but program will not print for completion until program has been updated for omissions and/or additions to 2005 tax laws. It looks like I must now wait A MONTH before my data can be released to the IRS. I bought an outdated CD for $50 and Intuit is not prepared to immediately correct the situation. Looks to me like this is their year to really lose loyal customers and I am one of them.

My wife and I were preparing our 2005 taxes using Turbo Tax Online. When preparing the Federal taxes, there weren't any problems. However, when we got to doing the State taxes, the TT Program automatically transferred the information from Federal to State. However, it made a mistake in considering an "income" as a "deduction". This meant that instead of us having to PAY taxes on our income, we were getting an "easy" out from the Program (by not paying taxes to the state). Does Turbo Tax take the liability for that? Probably NOT!

I filled out my Federal & State tax forms - no problem. I had refunds for both - e-filed with a return confirmation. However, when my Federal refund was deposited into my account it was not the correct amount. In fact it was 87% less. I have sent emails to Turbo with no replies and do not know my recourse to have this corrected.

I have used Turbo Tax for a number of years and had no problem until this year 2004. On entering information for an investment property I was nver asked for the straight line depreciation that I had been taking for 30 years under the old rules. Also on entering IRA disributions from two sources, one went to the proper IRA line, the other to pensions. Both were placed in two different places by the same interview questions on Turbo Tax.

We have used Turbo Tax for at least five years, and never had any problems. This year, however, so many glitches have occured, we feel we have wasted our money and our time. Our first run through with the interview resulted in calculations by the program that multiplied numbers entered and called for a tax of nearly $100,000 owed the US government. After trying to trace where the final numbers came from and finding forms filled out that we never use, we gave up and started a whole new tax form. This time the end result was a tax refund of $600, and the discovery that a capital gains from the sale of business was entered on one form but not transferred to any other forms.

I used Federal Turbo Tax and no problem...When I went to do my own Colorado State taxes, I ran into a question on Line 7. After some consideration, I decided to download State forms believing It would automatically fill in the State forms using my federal forms information (As promised by TurboTax). After all everything they need to know is in the Federal information... After downloading State, Line 7 was left blank and the program asked me the question I wanted answered. (Exclusions for Pensions and anuities).

I used their Turbo Tax Deluxe to do my taxes and H & R Block found many inaccuracies which would have cost me $2,500 plus interest. It cost me $150 to pay H & R Block to correct the mistakes made by Turbo Tax Deluxe.