Bitdefender Reviews

I'll get to about Bitdefender in a moment. I had SpyBot Search & Destroy for 10+ yesrs and decided to uninstall this year due to it not doing much cleaning any longer and a steep increase in nagware to upgrade. First as it's been a year I decided to do a refresh on my PC and make it clean. (Flash drives are nice just save my files so a refresh is a snap.) So, after that I went on the hunt for a new anti-malware.... This has been a bad week, I just want to write and work! But NO. Can't have that can we? Every single article that this program is in is LYING. (I'm talking about the free version.) The free version doesn't give you any anti-malware cleaning, it's locked behind a paywall! Over the next three days my PC became super slow, it damaged Firefox so that the browser controls weren't there (minimize, and such). Somehow had overwritten my settings to have tabs stay on relaunch even making my pinned tabs disappear! WTH?

I had never authorized Bitdefender to automatically renew my subscription of my internet Total Security, I always do it via a purchased license from third party. Renewed it at the beginning of this week with a purchased license, then yesterday they tried to withdraw money from my bank account, which was stopped by my bank. I now have to get a new bank card because of this. I've been a customer with them for years but won't be renewing again. Liked their product, but this broke the camel's back.

I have been overcharged by $100 every year they do auto-renew. I never knew it was an auto-renewal service, or I would never have purchased from them in the first place. This company ignores requests to stop renewal and consistently overcharges by $100 CAD. The VPN continually disconnects so you have to reconnect every day which I rarely remember. Very crooked company.

I have used Bitdefender in the past but not overly thrilled with it. Very difficult to shut off auto renew. Too many hoops to jump through. Extremely frustrating. Will never use it again. I did it once and kept getting emails saying it would be renewed. Had to do it a second time. Hopefully this time it will work. Beware!!!

I've had Bitdefender for several years now and am canceling my subscription. It doesn't recognize my laptop after all this time and rather than automatically connect, it asks for my email and password every single time. Many times it doesn't stay connected and when I shut my laptop down I see it hasn't been on all day. What's the point of all this so called security?

I decided to cancel the Bitdefender automatic renewal. While I am quite adept at doing such things, I am quite certain that Bitdefender designed their webpage to discourage cancellations. I followed the instructions precisely with no desired results. I googled cancelling Bitdefender auto renewal of subscription, and found that there are many others who found it impossible to cancel. I finally had to call customer service; bottom line: much of my valuable time lost!

I am not pleased with Bitdefender customer service at all. I contacted them because my subscription was automatically renewed, and I wanted to cancel it. They said they could not do a full refund, and offered to do a partial refund of 55 USD; or take two years for the price of one for 109.99 USD. I chose to pay 55 USD and cancel my subscription, rather than continue doing business with a company that clearly wants to take advantage of its customers.

Very disappointed about the service of Bitdefender. I paid for a subscription, but the payment failed. Nevertheless, they withdrew my money. Spent about two days chatting and emailing with support, but they did not refund. In my opinion, that is the same as stealing your money. Never again Bitdefender. I won’t forget this.

I had a Bitdefender subscription for 2 years. After it expired, BD not only left their software on my computer (found file folder 1.43 GB), but also activated to push me to subscribe again. Recently, I noticed an unauthorized BD charge of $108.86 on my credit card stolen by a Global leader. Previously, I used different credit cards with BD.

Since installing Bitdefender on my Android phone, I have been unable to open my emails (a Gmail account) on that device. I've also had some but not all applications that were accessing the web lock up.