Bitdefender Reviews

This has nothing to do with auto renewal. April 29, 2026 Bitdefender renewed annual coverage. Paid $120 via PayPal. Less than 2 months into annual coverage, Bitdefender notified coverage has ended WHILE removing Bitdefender from all 5 devices. I immediately emailed their customer service attaching PayPal records of proof of renewal payment. Seemingly CS ignored this as their reply made no sense. Without delay I purchased Malwarebytes for my devices while seeking a refund for their so obvious mistake. Refund denied. I had until May 29 to request it. Another reply that made no sense. There followed a couple more exchanges with CS. Essentially CS stated that I should pay them again. Contacted PayPal who immediately issued a conditional refund.

I have several different complaints, but the kicker is selling me a another year's subscription, and then only giving me six months before it "expires." I was duped once when I paid again in January 2026, and my subscription was supposed to go to June 2026. Now they want another year's subscription while I still have six months left. Dumped them when they refused to reimburse me and am filing complaints with Texas State Attorney General's Office and possibly FTC.

Dishonest company similar to ADT. They lock you in, don't allow you to cancel and continue to charge your card. DO NOT SIGN UP WITH THEM, THERE ARE NUMEROUS OTHER SOLUTIONS THAT DO NOT HAVE THESE UNETHICAL PRACTICES.

Bitdefender is a place that likes to take your money. In December 2025 I renewed my Bitdefender and paid for the full year to December 2026. Yesterday, I couldn't get in to read my emails I clicked in or tried to and Bitdefender blocked me from from reading any emails on my computer and a square popped up saying I had to upgrade, which is a lie. So I tried more than once and they refused to let me read my emails, unless I paid more even though I paid for my service again December 2025 to December 2026. They're crooks. 7 months of what I paid in full needs to be returned to me. I instantly got another company to guard my emails because unless I paid more, my emails were no longer guarded. These people need to be held accountable and put out of business.

The WORST app to use for your most important safe and secure password management. DO NOT use this app, it has been an absolute nightmare, disrutping my life. I have used Kaspersky for 10 years and I got paranoid because they are Russian based and switched to this crap Bitware company. OMG -

I love Bitdefender and have been using it for a few years now. I have had no problems with support, overcharging, renewals or the programs slowing down my machines. I run a very powerful iMac and a powerful IBM tablet/laptop. I work with client data and am 100% satisfied with Bitdefender. In fact, it just caught a malware attachment to an email from a trusted supplier who was hacked last week and didn't send out a notice. I never have problems opening any websites due to Bitdefender - not sure exactly why other people are having so much trouble. I also run Bitdefender on my Samsung mobile phones.

They are terrible. I paid double the price and right now I'm not sure if their product is even working. I am currently experiencing issue similar to scareware and this is right after bitdefender charge my card. They were good the first year but now I wouldn't recommend this product to anyone.

Bad, bad, bad. They asked double price in the auto renewal, 139 instead of the 59 that is for new users, I have contacted them, they resend the offer and bam they charged me 139 euros, 15 day and 6 minutes before the expiration of my contract. They left me without money in my card. I can't do my shopping today. I need to wait 7 days. The lady in the chat was arrogant, didn't apologize. Said, "Oups was a problem in our system." Now they ask me contact my back, see where the transaction is for returning my money. I'm so angry to them. Half of the pages they don't load. I don't recommend them is the worst experience I ever had

Headline: Broken Product, Stolen Money, Arrogant Support. DO NOT BUY. Bitdefender is a complete disaster from top to bottom. Not only did they effectively steal 7 months of my service by expiring a yearly subscription after only five months, but the software itself is junk. Their VPN and Antivirus are so poorly optimized that half the websites I visit won't even load while they are running. It's 'protection' that makes your computer unusable. To top it off, their support is the most arrogant I’ve ever encountered. They ignore emails and hide behind '24-48 hour' response policies instead of fixing their own billing errors. They act like a predatory bank rather than a tech company. Avoid this circus at all costs.

Bitdefender would not allow DRM (Digital Rights Management) Content such as TV episodes on TV network websites, on all of my browsers. I spent enough time discovering this. Forget the clear uninstall and reinstall, clearing this that and the other thing, and try this that and everything else blah blah. Found "Fastest and easiest way..." to solve Bitdefender problems on my browsers is to ask Google AI, which found years complaints of this exact Bitdefender problem. In just minutes, Google AI instructed me to add all browsers (firefox.exe, msedge.exe, opera.exe, chrome.exe) to Advance Threat Defense exceptions, add all TV websites (abc.com, cbs.com, nbc.com, fox.com) to Online Threat Prevention exceptions, AND turnoff and leave off 'Exploit detection' in Advanced Threat Defense. DRM problem SOLVED! on all browsers and TV websites!