Bitdefender Reviews

I love Bitdefender and have been using it for a few years now. I have had no problems with support, overcharging, renewals or the programs slowing down my machines. I run a very powerful iMac and a powerful IBM tablet/laptop. I work with client data and am 100% satisfied with Bitdefender. In fact, it just caught a malware attachment to an email from a trusted supplier who was hacked last week and didn't send out a notice. I never have problems opening any websites due to Bitdefender - not sure exactly why other people are having so much trouble. I also run Bitdefender on my Samsung mobile phones.

They are terrible. I paid double the price and right now I'm not sure if their product is even working. I am currently experiencing issue similar to scareware and this is right after bitdefender charge my card. They were good the first year but now I wouldn't recommend this product to anyone.

Bad, bad, bad. They asked double price in the auto renewal, 139 instead of the 59 that is for new users, I have contacted them, they resend the offer and bam they charged me 139 euros, 15 day and 6 minutes before the expiration of my contract. They left me without money in my card. I can't do my shopping today. I need to wait 7 days. The lady in the chat was arrogant, didn't apologize. Said, "Oups was a problem in our system." Now they ask me contact my back, see where the transaction is for returning my money. I'm so angry to them. Half of the pages they don't load. I don't recommend them is the worst experience I ever had

Headline: Broken Product, Stolen Money, Arrogant Support. DO NOT BUY. Bitdefender is a complete disaster from top to bottom. Not only did they effectively steal 7 months of my service by expiring a yearly subscription after only five months, but the software itself is junk. Their VPN and Antivirus are so poorly optimized that half the websites I visit won't even load while they are running. It's 'protection' that makes your computer unusable. To top it off, their support is the most arrogant I’ve ever encountered. They ignore emails and hide behind '24-48 hour' response policies instead of fixing their own billing errors. They act like a predatory bank rather than a tech company. Avoid this circus at all costs.

Bitdefender would not allow DRM (Digital Rights Management) Content such as TV episodes on TV network websites, on all of my browsers. I spent enough time discovering this. Forget the clear uninstall and reinstall, clearing this that and the other thing, and try this that and everything else blah blah. Found "Fastest and easiest way..." to solve Bitdefender problems on my browsers is to ask Google AI, which found years complaints of this exact Bitdefender problem. In just minutes, Google AI instructed me to add all browsers (firefox.exe, msedge.exe, opera.exe, chrome.exe) to Advance Threat Defense exceptions, add all TV websites (abc.com, cbs.com, nbc.com, fox.com) to Online Threat Prevention exceptions, AND turnoff and leave off 'Exploit detection' in Advanced Threat Defense. DRM problem SOLVED! on all browsers and TV websites!

I hate this app. I hate their entire platform. I got more spam through them than having NO security apps at all. Then after cancelling, they charged me for another year. I'd love to have a one on one in person with these people and they won't like what will happen to them.

I'll get to about Bitdefender in a moment. I had SpyBot Search & Destroy for 10+ yesrs and decided to uninstall this year due to it not doing much cleaning any longer and a steep increase in nagware to upgrade. First as it's been a year I decided to do a refresh on my PC and make it clean. (Flash drives are nice just save my files so a refresh is a snap.) So, after that I went on the hunt for a new anti-malware.... This has been a bad week, I just want to write and work! But NO. Can't have that can we? Every single article that this program is in is LYING. (I'm talking about the free version.) The free version doesn't give you any anti-malware cleaning, it's locked behind a paywall! Over the next three days my PC became super slow, it damaged Firefox so that the browser controls weren't there (minimize, and such). Somehow had overwritten my settings to have tabs stay on relaunch even making my pinned tabs disappear! WTH?

I have been overcharged by $100 every year they do auto-renew. I never knew it was an auto-renewal service, or I would never have purchased from them in the first place. This company ignores requests to stop renewal and consistently overcharges by $100 CAD. The VPN continually disconnects so you have to reconnect every day which I rarely remember. Very crooked company.

I have used Bitdefender in the past but not overly thrilled with it. Very difficult to shut off auto renew. Too many hoops to jump through. Extremely frustrating. Will never use it again. I did it once and kept getting emails saying it would be renewed. Had to do it a second time. Hopefully this time it will work. Beware!!!

I've had Bitdefender for several years now and am canceling my subscription. It doesn't recognize my laptop after all this time and rather than automatically connect, it asks for my email and password every single time. Many times it doesn't stay connected and when I shut my laptop down I see it hasn't been on all day. What's the point of all this so called security?