Bitdefender

Bitdefender

 3.7/5 (204 reviews)

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Overall Rating3.7 out of 5
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About Bitdefender

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Bitdefender Reviews

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Rated with 1 star
Verified Reviewer
Original review: May 6, 2023

I have always loved and backed this product, but not anymore. Not worth the money, even with the most modern PC or Laptop. You will need a huge amount of RAM to run it without it taking the majority of your system resources. These Influencers on social media and YouTube are paid agents, that do not give you the truth. NOT WORTH THE EXTREME AMOUNT OF MONEY.

This product causes:

Failed Windows 10 & 11 updates constantly.

Failed Legitimate Program installs.

Failed windows 10 and 11 system restores!

I know because when I turn it off, these things immediately stop happening and proceed correctly. It protects in a manner that is dangerous and damaging for everyday use. *** Product takes 40% to 54% of my 8 GB of ram. So many complaints to the company on many forums and they do nothing about it, or will not refund your money. *** On my best PC with all bloatware removed and non-essential programs stopped - with 64GB of ram and a 16 core Processor - it still takes 12% minimum of my RAM! *** Everyone is talking about this 2023 version – at least this is the version I just had and installed from BestBuy this month. I telling you, get something less resources hungry and cheaper.

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Rated with 1 star
Verified Reviewer
Original review: April 11, 2023

I signed up a 4-year contract, but after 2 years, they withdrew the money saying that I had to renew the contract. Phone cannot be connect. After really wasting time and energy, luckily getting connected and complaining, the service stopped. I got a refund later....Is this legit or a scam?

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    Rated with 1 star
    Verified Reviewer
    Original review: March 23, 2023

    Keeps disconnecting me on my android S22 Ultra. On my desktop windows 10 and 11, keeps blocking all my games from connecting to multiplayer. It is not completely anonymous. I bought 1 year subscription and I have not used it after 1 week. Split tunnel does not work, allowed program feature does not work. Trying to watch netflix from a different region? It does not work either. I would never purchase their overpriced VPN service ever again.

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    Rated with 1 star
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    Verified Reviewer Verified Buyer
    Original review: March 7, 2023

    I hated this software, it's basically adding popups like 14 a day even when you're not browsing, constantly trying to sell you more stuff. They also did a auto renew, that I did not approved (no refund).

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    Rated with 1 star
    Verified Reviewer
    Original review: March 5, 2023

    When it works, product is very good. But from October 2022 stop working. Service and tech department helpful and apologetic, but can not do anything. Offered free six month, of something that do not work at all. Never in my life I had a program, that I paid for, that end up waste of money. And obviously, no one want to give me money back. Made me stop believing in good reviews.

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    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: Jan. 24, 2023

    I am so annoyed with Bitdefender. Before purchasing, lots of reviews said it was good for Windows machines and that it rated highly. What they all conveniently failed to mention is how much it bogged down a Windows computer. So much so that my everyday tasks became daunting, time-consuming and inefficient. I emailed them. The reps - who can't really do much because it's a fundamental problem with the fundamental product - were cordial and kind enough. The product simply does not do a good job at balancing security with computer efficiency. And YES, I did un-toggle many of the features, but no difference in performance occurred. Bitdefender is one of the few purchases in my life that I have made only to later regret.

    2 people found this review helpful
    Rated with 3 stars
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    Verified Reviewer
    Original review: Jan. 19, 2023

    Bitdefender Anit-Virus functions as well as comparable anti-viruses. Nothing exceptional. It is support that is lacking in this company. Auto-generated emails are only useful if they pertain to the situation at hand. Bitdefender auto emails contain erroneous information in which one can only ascertain their true intent, if having knowledge of the procedures of this company. Much time I have wasted contacting this company to straighten out their messes caused by auto-generated emails.

    They finally make a specific reply stating what their true intent was, which should have been stated in the first place in order to prevent miscommunication and more time wasted contacting them again and again. Their emails are from a non-monitored box and one must go online and log in in order to communicate each time. Common sense does not prevail here in that auto emails are not appropriate in every instance. Please get it together Bitdefender and put a little effort into your customer support.

    3 people found this review helpful
    Rated with 1 star
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    Verified Reviewer
    Original review: Jan. 12, 2023

    NO STAR - Zero Review. Notified that my 2 year/10PC subscription expired today (it actually has 449 days left) and BD disabled all services. All machines unprotected now and no response from BD CS. I have been using this software for over 11 years and EVERY subscription has had issues. They conveniently delete your 'payments' from their central app and you have to work through your bank to find the payment to them. This often takes weeks, while your systems are idled. They conveniently delete previous subscription data (date/amount/id code) thereby erasing your renewal/paid subscription from their system - YOU have to prove you purchased their software from them.

    Had I been an auto-renewal sucker, they would have renewed my subscription 15 months early. NEVER use auto renewal as you can buy software retail for 1/4-1/3 of the renewal price. I can now attempt to resolve this issue and idle all of my systems for 4-8 weeks or purchase a reputable software package, delete BD TS & VPN and move on. No one can afford to be down for months. Save yourself the grief and purchase another product.

    4 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 26, 2022

    Save card details and renew at 3 times more price from market without any email to customers. They cut $94.99 for total security for renewal whereas market price is $38. Do not buy online. Do not give card details.

    3 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 8, 2022

    These password changes and the 2 verify is just ridiculous. Tech support sucks, uninstalling the thing sucks. I don't know if I'll ever get this thing uninstalled, let alone get them off of the annual recharge of my cc. I will just cancel the dam cc if I have to.

    4 people found this review helpful
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    Bitdefender author review by Shelley Elmblad

    Headquartered in Bucharest, Romania, Bitdefender is an internet security company. Its partners and subsidiaries provide anti-virus and anti-spyware software for consumers and businesses. Bitdefender was founded in 2001.

    • Applications: Bitdefender’s products include web protection, firewall, parental controls, encryption software and more. These can protect your computer or business network against viruses, spam, adware and more.

    • Protect all smart devices: These days, your PC and laptop are not the only vulnerable devices in your home. The Bitdefender BOX uses hardware, cloud technology and software to protect all of your smart home devices like smart TVs, smartphones, Wi-Fi thermostats, baby monitors and any other device or appliance that connects to the internet.

    • Business solutions: Bitdefender has many options for businesses of all sizes. You can protect all endpoints and data centers by fortifying your infrastructure. You can also detect persistent threats and identify and avoid cyber attacks.

    • Trial downloads: You can try most of Bitdefender’s software solutions for free for 30 days. Just visit their website to download your trial version.

    • Free antivirus software: Bitdefender has several free software solutions including the Home Scanner, which detects all of your connected devices and lets you know if they are vulnerable to security risks. You can also download several free security apps for your smartphone or tablet.

    by Shelley Elmblad Financial Software Advisor

    Shelley Elmblad is a writer with years of experience covering small business, mobile apps, personal finance and tax software. Shelley’s goal is to help others choose the best software to run a small business, track personal finances and save money.

    Bitdefender Company Information

    Company Name:
    Bitdefender
    Website:
    www.bitdefender.com