AVG Antivirus Reviews

I purchased AVG Internet Security (Multi-Device, 3 years/10 devices) on December 11, 2025. After installing it on just one computer, I was immediately bombarded with upsells through AVG’s “Smart Scan.” In my experience, this feature feels less like a security tool and more like a method to push additional paid products.

First, the positive. It does protect your computer. Now, the negative. The software CONSTANTLY stalls your computer. If you don't shut it down every night and reboot it, your computer will slow down so much, that you can't use it.... literally. Then when you run a scan, to increase the speed back to "normal," you have to put in ALL of your passwords again.

I contacted the company when my brother's computer broke last year. When I saw that they had renewed his subscription, I contacted them immediately that my brother no longer needed the virus protection as he no longer had a computer. The customer support tried talking me into waiting 2 months before canceling, in which I relied no. I wanted my refund since it 20 days before the new subscription to start. I NEVER RECEIVED THE REFUND so I blocked them from accessing and withdrawing money my PayPal account when the money wasn't refunded. Now I discovered that THEY DID NOT CANCEL THE SUBSCRIPTION last year and HAVE MADE SEVERAL ATTEMPTS TO GET MONEY FROM MY ACCOUNT.

WARNING! Do NOT ever deal with AVG no matter what! They are dodgy, and their website and customer support is fixed so it is on an endless loop of options so it's IMPOSSIBLE to get to the end and get a refund. I bought my AVG package DIRECT from AVG and tried to get money back after 3-4 days and I cannot because their website keeps you on this endless looping cycle where you never can get to the end and actually finalize getting a refund!! Yes REFUND - I want a refund because within a few days of buying AVG full package (the FREE version worked OK) it ruined my Internet and computer and messed it up until I can barely use the Internet for long without having to reset my computer.

AVG started off as a wonderful, affordable, useful antivirus for me. On the website I was on, it was supposedly free. It was only for 30 DAYS. I was highly disappointed seeing it wasn't free. In the last 5-10 days, I found out it only protects COMPUTERS and WEB AND EMAILS. Not fair; it doesn't protect your hackers and personal data unless you pay before and after the 30-day free trial. If you download this, you like fake alarms. They make it seem as if you're being hacked or your computer has a huge virus, especially with the free trial. I was told I was being hacked currently, and nothing happened.

AVG started off as a great affordable useful antivirus as well as the best free one. That was many years ago, now AVG pesters you with pop ups and aggressive scare tactics, avg might as well be a virus. If you didn't pay for or renew your subscription avg pops up in 3 different ways asking you to do so and they've even designed these pop up windows to be hard to close. I could see an older person thinking the only way to get it off their screen as being to begin the subscription process. It even makes itself hard to delete, do not make the mistake of putting this program on your computer.

I purchased on sale at Christmas, but haven't used their product in 8 or 9 months because I didn't like it. They had an auto-renewal on my account and are now refusing to give me a full refund within minutes after charging my credit card. They also show something about charging 35 days before your renewal. Whole thing seems like scam. Now I have to fight it through other ways. Horrible way to start off the New Year.

AVG is a scam... I canceled my subscription over a year ago, uninstalled the app, changed phones and now they are saying my subscription is about to expire and I need to update my payment.. On their website it says I don't have any subscription. But still sends emails and want updated info.. I had an issue a year ago where they charged my account $300 plus and it took months to get it back... scam!!! DON'T USE IT!!

Buyer beware. AVG has so many ways to take your order that it is extremely difficult to determine how to cancel an order past the trial period. I was having trouble and was chatting with Christine Joy and she was asking for proof of purchase. She said she would wait while I was looking up charge card information she requested and then when I returned to finish the conversation, she was rude about it taking too long. I reminded her that she said she would wait. Next, she was wanting a print screen and at first, I couldn't figure out how to capture it to send to her. Then I told her I had an idea that I could use SnipIt. When I returned, she had ended the text conversation. My issue was unresolved at that time. Very dissatisfied and will quit working with AVG as soon as I get beyond all the confusing methods of cancelling services with them.

Do not I repeat do not do business with AVG. I have not used their service in over a year. They have consistently trolled all of my accounts to get payment for a product that I canceled over a year ago. WTH!!! The absolute worst customer service, contract, pricing this company is running amok on consumers. They disregard any and all communication that has been made with them. This is nothing but greed greed scam!