AVG Antivirus Reviews

I purchased AVG on my phone. It was for 10 devices. It didn't count for my home computer. I was only able to use two devices. I will be canceling when my subscription is up. They even showed a picture of a computer.

They have taken $85. from my account for this PC tune up which I do not have. I contacted them and they said they would refund my money within 7 days. Now it has been more than two weeks and nothing at all. I do not recommend this business at all, they are very crooked and thieves as well as liars.

AVG Used to be a very good company. I used them for many years. Unfortunately, they have now resorted to high-pressure tactics and make it very difficult to unsubscribe from auto-pay for their software. A year ago, I intended to buy AVG PC Tuneup for one year. The cost was for $32.72. I did not realize that it was a subscription. I just received an email saying my AVG PC Tuneup would auto-renew for $65.99. So after your one year subscription expires, they auto-renew for double the price. Seems deceptive to me. I go to my account and there is a link that says that I can turn auto-renew off, but you end up at a chat screen and a contact with an agent overseas.

Had AVG antivirus. Decided I no longer needed it. Went to their website and cancelled my subscription. They still charged me and added autorenewal. I called 3 times to get it cancelled and used their chat line 2 times. I have threatened to involve the FCC to get this issue resolved. Do not subscribe to AVG. Unfair business practices.

ALMOST $600 IN UNAUTHORIZED CHARGES IN 2023....In 2021, I tried the free version of AVG software and then upgraded for $49.99 to the deluxe version, then they kept trying to sell me more products and I bought one additional upgrade. I found immediately their software to be inferior to competitors and it caused me more issues than it solved. I uninstalled their software within a day or two but could not get a refund, so I contacted American Express in late 2021 and disputed the charges and got refunded.

I got ripped off by this company also. Charged me $106 for a renewal fee that I knew nothing about. Charged me on 1st of the month on credit card. Didn't receive C.C. bill till 10th of next month. Representative said sorry 30 days past. $106 for a $30 product. Also claimed to have sent email. Apparently, I didn't or I would of told them to shove a 300% price hike.

I went to AVG in 2019 on the recommendation of a friend who is IT professionally. I immediately paid for a couple of services. The first two years were great, except at some point during every interaction, the tech tried to upsell me. I was so happy to have an IT service for my home computers, that I often took the bait. To date, I've spent more than $500 with AVG. Sometime in 2021, the quality of service fell off considerably. Now, they never fix anything. They tell me either that my subscription is expired or that I need to upgrade.

Their software was relentless at putting up popups on my screen trying to sell me more products. I had had enough. So I waited for the subscription to run out to cancel. BIG MISTAKE. They hit my bank through PayPal a day early and I am in my 5th week of fighting to get my refund. I had blocked the payment because I had read they are ruthless about refunds. I didn't block Digital River and that was how the charge appeared so they went around the block I put on them. They give a song and dance about having 30 days to cancel. **

Avoid AVG and Avast! It will cost you! AVG has been charging my credit card for 4 years without my knowledge at various amounts for the last 4 years. I don't even have the product even on my computer. They are known for selling data! Avast has taken over as a browser and it is very difficult/impossible to uninstall. AVG won't refund!

Once they have your info they take money at will. They supposedly have a 30 day return policy that they don't honor. I will have to dispute it with my bank. They are a terrible company. Free doesn't exist. They charged me $81 without any notice.

I received a notice from Paypal that my subscription to AVG was being automatically renewed and a charge placed to my account two weeks prior to expiration date I tried unsuccessfully for two hours to cancel my renewal via AVG. I received no prior notice of renewal prior to my Paypal account being charged. At that point, however, I tried to cancel online with AVG, I was instructed to have a live "chat". I even tried to find unsuccessfully any phone numbers to call. I even sent a message to another website of AVG to try to cancel but got no response. Finally, after two hours of trying cancel my renewal and obtain a refund, I was forced to "chat."

Hello, I had bought online AVG Internet Security for my pc from their partner Avast-tn.com and I want to talk about their antispyware "AVG Sensitive data Shield" feature that is to supposed to scan my documents on my pc and secure them against unauthorized access. Till now, nothing really new, most of antivirus do that. What impressed me, is that I can prevent user accounts, my wife or my child for example who have signed on my pc, to have access to my Windows session and open my documents protected with Sensitive data Shield feature. That's cool.

I have used Free AVG for many years and was satisfied until recently when they charged me $89.00 for use of an upgraded service that I did not order. As a senior and not a real techie I felt the Free AVG was good enough for me. I contacted them and requested a refund as I did not authorize the $89.00 payment but they refused. I warn others to start checking their credit cards or bank accounts and make the same hasn't happened to them I feel it is theft by deception.

I tried AVG long ago and have stuck with them since I have not suffered any successful incursions so far. They have always been ahead of the game. Been very satisfied with their VPN and AntiVirus apps.

Great user interface and a great price. Customer support is good. Updates are always available on a frequent basis which means they update to the latest threats consistently. I've used them for years and it has never let me down.

I have used AVG on my cellphone and tablet for several years without problems. It's easy to use and has several useful functions. I have a separate VPN. The combination makes me feel safer when surfing the net on an unfamiliar network.

I've used AVG for over 10 years, and there's been no breach of my personal information; computer viruses; identity theft. It alerts when malware is detected, and immediately quarantines. My computer is scanned daily. It is non-intrusive; does not slow my computer; works silently in the background. I couldn't be more pleased with AVG Antivirus!

I used AVG many MANY years ago, but cancelled them and switched to Bitdefender. Going through my business card statements, though, I came across a renewal charge from November 2020. I reached out to customer service to find that they had no record of it, or any of the email addresses I use. They ran the card number to find that they have an AOL email I used almost 20 years ago. No idea how many times it's "auto renewed" with notifications to an old email address, but they've likely been charging me for years and I never noticed. I asked for a refund for the most recent one and they stated that it would only be refunded within 30 days. Doesn't matter that I have zero computers using AVG, apparently. They're just going to keep the money. Disputing with my CC company directly!

I use AVG free ver 18.8 because that is the highest version that will work on XP 64 Pro. When all the shields are actually on, the program works as intended and is adequate for my needs. Regardless of the operating system or even what version of AVG is used, me and 1,000’s of others seem to experience the same (years long) persistent flaw in the software. Every time the virus definitions update there is a significant chance that at least one of the shields will turn itself off. The only indication is the orange exclamation circle over the notification tray icon. In my case it’s the file or behavior shield and this is fixed by simply turning it back on provided I am paying attention.

After trying the free AVG I got a lot of junk from them. Finally paid for one year and got no download info. Click download and Firefox popped up. 3rd party that got the money says they have no control over AVG. Big scam from Japan. The Internet address is all in Japanese.

Stay away from AVG!! It hijacks your computer and uninstalling is a nightmare. Almost impossible short of having to reformat your computer. The free version is even worse than the paid as it installs all sorts of 3rd party plugins.

I purchased a subscription for AVG Internet Security on 15 December 2019 and then received another reminder from them and accidentally purchased a 2nd subscription for the same product, AVG Internet Security, on the 19 December 2020. (Had memory problems after a medical event). They completely refuse to give me a refund on my 2nd accidental purchase, even though it is of totally no use to me! I have been a good customer over many years but I will NEVER purchase anything from them again. Nasty Customer Service. I resent this company a lot.

I contacted them because my computer stopped working and it was working perfectly fine before I purchased and installed this antivirus. I contacted tech support because the anti virus wasn’t opening up then they had me put my computer on safe mode. I clicked because I had a family emergency and I called back once it was all over. I got with another tech and he was not helpful at all, he said, "It’s $119 if you want me to help you fix this problem for this one time or $199 for you to be calling back if you have more issues." What do you mean? I shouldn’t keep having issues with your product! I said, "What? I put my computer on safe mode and other tech was helping me."

AVG secretly installs itself onto a computer through CCleaner. It is not possible to uninstall it without another app from AVG and a whole lot of trouble. Any app that needs secrecy to install itself is a VIRUS not a reputable antivirus. Should be sued for self-installing without user consent.

AV Total is powerful, but not very user friendly. The ad blocker works well. The cleaner finds the worst, viruses. I don't know about any others, because it doesn't keep track, at least not that I've found. It is rated as one of the best so I got it. I am neither satisfied nor disappointed by it. Any other would do the same things.

I use the antivirus that I received with my computer when I purchased it. It runs regularly and will ping for a threat thats found. its probably the most basic software for an antivirus but as I dont do much except work and maybe netflix once in a while, it works for me.

This software is on my laptop. It is effective and efficient to protect my work- writing a book and personal, and other subject matter. Even the free download is sufficient. It is also not as "Heavy" as Norton, meaning: it does not take up a lot of bytes, space, memory- which is a great benefit, because my laptop is small and does not have a lot of capacity for extra, added software.

The product I use is free and is still a good choice. It gets updated regularly. It protects me like all the other ones do. It is the best I have found for the price. Good choice. No trouble with it. Easy to use.

Even the free version which I have had for 10 years has been very intuitive and is pretty reliable for blocking most threats. However it has missed some serious threats and is always showing pop-ups to try to sell more protection apps.

It works great for what I use my computer for which is just surfing the web. I don't use my computer for any personal business like Bill paying or banking. Or any other personal info so this works for me just fine.

I have been using the free version on multiple devices for years and it has generally done a good job. Had to use another program usually Malware Bytes a few times to clean up an issue. Good product.

I have used avg for years. Never a problem. Free version or a very affordable upgrade. Does kot hog memory or slow your pc like McAfee and Norton. Catches latest malware and viruses. It has never failed.

We are using the free versions accompanied by CCleaner and Malwarebytes all free versions. They work together scheduled during hours we are not in the computer. So far we have had no difficulty but monitor when new versions are available.

AVG offers a multitude of choices for software. They cover all aspects for antivirus software. Their daily scrub of my computer is very thorough and effective. Updates are often and very secure. I love the all encompassing aspect of one click search for viruses and clean-up. Or you can do separate searches yourself. They have an excellent rating from CNET and they are among the top virus software. Very good customer service with any problems.

It’s good. I trust them and they have a free option. It works constantly, it warns you about malware, I never had a problem with it installed on my computer. It also does not interfere with other programs.

I use the Free version that tells me every day of things that are slowing my computer, and it shows me ads and tells me I should upgrade and buy other products. Being living on Social Security I can't afford the full cost AV.

For the most part I have been satisfied with AVG, but recently I noticed that I seem to have duplicate subscriptions associated with my account. First of all, it concerns me that it would be possible to subscribe twice to the same subscription without AVG letting me know at the time that I already had that subscription. I have always thought that when I was renewing it was because my old subscription was actually running out (indicated by numerous emails and notifications from AVG) and that I was just renewing, not adding it a second time.

I have to eat some crow. My last review was quite critical of AVG; not for the quality of their software but for the quality of their customer service. Having heard nothing for several days after contacting them with my original grievance I had written the issue off with no hope of recovery. I thought the best thing to do would be to spread the news and limit the casualties. Had I waited just a few more days I would have discovered that AVG had, indeed, refunded all my costs by crediting my card. I was too quick! I was wrong and I apologize. This level of care, attention and responsibility demonstrated by AVG is rare in my experience. This speaks lowly of the state of business ethics today. I'll take this as a sign that we're improving. I'll be back with AVG as soon as the dust settles and my embarrassment subsides. I would not hesitate to recommend this firm to anyone.

Bought the multidevice AVG Ultimate product. Far from ultimate and multidevice. Do not buy. Tried to add my iPhone and when tried to add the subscription does not work. Reached out to support and was advised mobile device is a separate subscription. Misleading product and service. Very disappointed. Do not buy on on multi product mislead information. Other products on the market not pulling this crap.

My husband and I purchased AVG for 2 years in September of 2019. We had a tech friend come over and check to see why one of the computers was not working correctly. He uninstalled AVG and installed ESET onto the computer. Once ESET ran it found a Trojan and removed it. I contacted AVG about the Trojan and explained to them I would like a refund as we paid for 2 years and will not be using their services any longer as a Trojan was found. They informed me that they would not give us a refund, due to it being past their 30 day guarantee and to contact their customer care team.