Safelink Wireless Reviews

I qualified for Safelink Wireless on 10-06-2009. This is a low income program that supplies a cell phone and free minutes for a year. I received my minutes of 68 until 02-01-2010 then the minutes stopped coming in. I have tried to contact Safelink tech and support for several months. No way to get in to these people, says all phones busy, try back later. Got in finally one time, the foreigner was hard to understand, but he lied and said I got my minutes for February. I told him I did not receive them. I also have not received my minutes for March either. I want to know what is up with this company.

I got my SafeLink wireless phone a few days ago. Beginning with the first minute it was activated, I have been receiving numerous text messages at all hours of the day and night from Tracfone. There is no way to delete all these messages unless you check "text messages." For each message checked, it charges 30 seconds. There are over 60 messages which would mean that if I wanted to delete them, it would cost me 30 of the free minutes. This is very annoying and I think the company is just trying to rip off old people and disabled people by using these text messages as a way to deplete your free minutes so that you would have to buy minutes. This defeats the purpose of the phone service. This is very bad!

This company is fake. It's just getting the government tax dollars. I can't get minutes on my phone and they don't have any live representatives to talk to. They only have machine operated responses that give instructions that don't work. Their email system doesn't work either. I can't get the serial number because it's not on the phone. You have to follow their online steps which does not even come close to working.

I am unable to retrieve my message. Ever since the new year I have been getting this prompt "The message is busy. "