Progressive Leasing Reviews

I’ve have nothing but good things to say about Progressive Leasing. They're upfront, fair, kind, courteous and their merchandise is good! After all, you picked it out yourself! You agreed at the time of lease to everything and all terms and if you didn’t it’s because you can’t read! Or didn’t take the time to. They deal with people every single day that have no intention of ever making even 1 payment on their items after purchase, and of people complaining about their merchandise to get out of paying! I think they do a pretty dang good job putting up with the ** they have to put up with on a daily basis!

We have purchased several big ticket items from Progressive. We are on a fixed budget and don’t have much disposable income. When our washing machine went out, we were able to get approved quickly and we had a brand new set in just a few days! We wouldn’t have been able to get such a nice set so quickly without Progressive. I had to call customer service and they were so nice and helpful also. They take the time to explain everything and don’t make you feel like a second rate citizen for having to use their services. We are so thankful for them!

I needed help to get any washer and Progressive was there to help me out. I got you one day and was unable to make a few payments and they help me with that as well no questions asked and I got back on track. When somebody gives you a chance like progressive did for me there's nothing but good things to say about that kind of a company. This is my first least with progressive but I can see them in my future helping me out. Thank you progressive.

This company is perfect for someone who has less than stellar credit and can't get financing through the retailers. They process your application and inform you of a decision in minutes, not hours. The down payments are affordable and the customer service reps are very polite. I haven't had any negative experiences with Progressive so I'll continue to use them in the future if needed. I also like that they have automatic payment option. Don't hesitate to use this company if you need financing.

I have been using Progressive for about 5 years now and When our house was being constructed we looked to progressive again to purchase a lot of home appliances and furniture. It was stress free and everyone was so helpful. One time I had to delay a payment by a few days and I called the office the customer service representative was super helpful. I recommend progressive to a lot of people.

I took out a loan from Progressive Leasing for a laptop. That item had to be replaced at Best Buy because it was not working properly after techs worked on it. I then got notification that money would be taken out of my bank on a unscheduled day. Make a long story short, customer service HID MY INITIAL PAYMENT FROM ME, increasing my payments. Not until I questioned the increase did she acknowledge the initial payment, at first stating that she could not access the first contract to verify what was happening.

They have to have employees writing reviews... they don't just send you another phone you purchased from a store, they buy the phone for you then you pay them back... They're not going to buy two phones for the price of one... Customer service is NOT friendly. I had random logins and spam text a couple weeks after my lease signing, so I called in just from being worried since their huge data leak, and all the guy told me was, "Yeah well there's no way you can prove it's because of us." I just wanted to know security measures and to feel more comfortable. And if I had known about their lawsuits and data issues I would have never signed. They just said, "We'll send you postage but you're not getting anything." Which is fine, I'll just pay it so I've already spent money... not gonna make out on it.

Ordered a lawnmower through the concierge service. Told them and had the rep confirm back to me THREE TIMES that the lawnmower would be assembled when I picked it up. When I arrived at Lowe's for pickup, the lawnmower was still in the box and I was told the concierge never included it on the order. Lowe's stated my options were to call Progressive or return it.

I've been dealing with this company 3 years. I've gotten multiple purchases from them. Furnished my entire apartment through them but I've learned something... they cut you off if you pay off too many leases early. Now I can't even get anyone in customer service to talk to me. I've never been disrespectful and I've always paid my leases off before the 90 days. Now I can't get approved for a loan from them for ANY company. It's discrimination and I'm contemplating getting my lawyer involved.

Buyers Beware!!! It is not 90 days same as cash. They charge a fee in the small print, in my case $170.84. Even if you pay the total off the day after the lease commenced they will not work with you to refund the fee. If you dispute with your credit card, Progressive puts it back on your account pushing the due date out way in the future showing you will owe some abhorrent amount of interest which will eventually go against your credit. I called several times asking for help and they refuse. It's clear to me this is not someone I want to do business with in the future. I didn't need the credit. Just took the 90 days same as cash offer. It's sad to see unfortunate souls that really need the help get taken advantage like this. The abhorrent amount you pay in the end to have something today does not make good business sense.