Progressive Leasing Reviews

I was behind 1 payment and when I called, everybody was super understanding and very flexible with payment options! Highly recommend them to anybody!!!

So, the Progressive Leasing application from start to finish was quick and easy. I have used them three times. I always do the 90-day lease; otherwise, you pay more than double the total value of your items within 1 year. Their customer service has always been professional, easy to talk to, and friendly and respectful. I highly recommend them to everyone.

I had not a problem with Progressive Leasing. I needed laptop and had no money to get one and Progressive helped me. I knew going in that I was going to be paying way more than just buying one outright. Sometimes in life you need to do what you have to do. Everything went smoothly. Picked my laptop from Best Buy signed my papers and my computer showed up in a couple of days. I bad the option to go pick it up but I chose not to. I have seen reviews about people complaining about how much more you pay by using them but they are in the business to make money. Don't use them then. You know what you are getting in to when you sign the lease.

If there was a 0 rating I would give it been with this company for years and spent 10s of 1000s of money with them. Things have definitely changed for the worst. Got approved. Made my order made my initial payment. Went to sign told me they needed more info but won't send the request email for up to 7 days. After spending hrs on the phone the lease before this one was even more difficult but after 7 days of phone calls with them finally went through. Think twice before using this company.

I have successfully paid off 29 lease agreements in full, all within 90 days. I was consistently approved for $2,000–$3,000 based on my lease history and payment performance. Over the past year, however, my approval amounts have gradually decreased, and now I am no longer being approved at all. When I contacted customer service, I was told this was due to changing my bank account. This is extremely frustrating and inconvenient, especially in today’s economy. Progressive has been a major help for my larger purchases, and I worked very hard to maintain a strong payment history by ensuring I never defaulted and always paid my leases on time. It is disappointing that despite my long history of responsible payments and successful payoffs, changing my banking information has seemingly caused me to lose approval eligibility entirely. I would appreciate a review of my account and consideration based on my proven payment history and loyalty as a customer.

Then I was told I had to redo my credit app which I did. Then I was told after I reapplied that it would take up to 30 days before I would be receive an approval amount. Then I called back and talked to the 4th person (service rep). He informed me that I should never have re applied bc that voided out the previous approval. I've been a loyal customer of yalls for years and I can promise I will never go back through you guys until you can get your business in line. I do not recommend anyone to use you guys because I've wasted over half the day dealing with your reps that clearly doesn't know how to conduct ur business. You have missed out on making money from me going forward.

When there is a problem they never can find the notes about the issue you have with your loans. When you send them proof they never get the email. It’s going on a month trying to fix something I didn’t do or get from the place!

The biggest rip off, do yourself a huge favor and do not have anything to do with this company.

I keep getting emails about a loan that is past due and I never recall ever having anything to do with Progressive Leasing. When I called the first time about it the guy I spoke to to said he was putting a request in to the supervisor stating that this was not mine and disputing it. And now I keep getting emails saying that my balance is past due. When I called again I asked that documentation needed to be sent to me supporting this loan and what it was for. The lady on the phone continued to tell me over the phone what it was for and that I bought an iPhone 12 in Georgia when I have never been to Georgia. Then she told me I had to go file a police report and send that to them. After I demanded that the documents and proof of this purchase she said that she would email over the documents.

If I could give this place a negative rating I would. Their customer service sucks! They owe me a refund and I haven't received it yet. it's been almost a month since they so called processed it. All they keep saying is they have refunded it and it's on my bank. I sent bank statements showing I haven't received anything they still are telling me to contact my bank. I will never deal with this place again regardless of the retailer. It's not worth the headache. I reported them to BBB.