Progressive Leasing Reviews

I have a loan through Progressive Leasing that I’m currently paying on. I paid a few days before my loan was due with my bank account because their piece of crap system wasn’t taking my debit card, and they deducted twice— once on October 29 and another on November 4. I put a stop payment on the second payment with my bank, and it originally went through, but they deducted anyways. As a result, I am in the negative and not able to feed my family! I called to ask for a refund and they told me it would be 5 to 7 business days.

I hope they shut down. They steal your information. Took all my information to “approve me” and then terminate the lease agreement while I was in the middle of signing it. Could not offer any explanation as to why they could no longer honor the lease and refused to provide more information.

Worst company ever. They want me to proof to them with my bank, Social Security, driver's license information because they don't think is me, they approved me before but now they need more information. I am very upset/ forget it. I will buy with my own money.

This is the worst company ever! I was approved for 3000 dollars for Raymour and Flanigan upon looking on the site things were too expensive I applied for Ashley’s and I was approved for 3200! The very next day I went to Raymour and Flanigan to look around. I saw something I liked, which was a table. I was about to purchase it when I got on one from the company to help me. He said it had additional comments that I needed to contact Progressive Leasing. When I contacted them they said it expired after one day because I applied for another company.

Someone used my ACH number and I can’t get help to get my money back. It’s been 3 months. I’ve called several times and was promised a check. The check never came. Each time I call I get different information. They said they were going to mail check and it’s been 3 months. Still no refund. And it was 1025 dollars. I don’t have that money. They need to return my money.

The relationship with Progressive Leasing and I started off good in 2018. Here we are today 9/19/25, when I have one more payment to pay on my purchase that I got in June 2025. As I have one more payment to pay Progressive Leasing, I WILL NOT be given anymore of my money to them. In August 2025, I was approved for a certain amount, and attempted to proceed to make the down payment, BOOM- I was flagged for verification. No problem!!! I sent all the information in the first time and got denied after I was approved from Walmart, and apply for an amount lower than what I had applied for in the past. So, I applied again to get denied the second time.

Progressive Leasing is the most fraudulent company ever! I’ve been making payments for some phones we got and the total to pay is 1800 with payments of 84$ a week. Turns out all the payments I have made are are not going to my 90 day plan but instead for a 12 month plan for 4000 dollars! Now they want me to pay the amount in full with the 800$ I’ve made not getting discounted from the 1800 so the money I’ve gave is in complete loss. Mind you I still have 45 more days for my 90 day plan so I’ve been giving money to who? And the answer is “it’s on the contract” when clearly it’s not if I’m complaining. Worst company ever.

I have spent over a year trying to apply with this company and they are still having technical issues. Sad company. Terrible service. Every time I call it’s the same excuse. “Please call back after 48 hours and you could reapply.”

Terrible Company. I would give 0 stars. I opened a account in late May 2025. I opted to pay off the account before the 90 day period. They sent me a Email with the payoff receipt but they still took out a payment the following Day. How can you take a additional payment on a account with a ZERO BALANCE??? Stay away from this company!!! THEY JUST PAID A LAWSUIT FOR 175 MILLION.

I actually love Progressive Leasing. I’ve been with them for over two years now and paid off about 9 Leases. I’m just finding out that today that none of those payment histories are being reported to the credit bureaus. Which totally not fair to the customers who make regular payments and it doesn’t improve our credit score, yet they make you submit your social security number during the application process. I also found out this week that the 90 day pay off option actually starts from the day your lease is approved. That’s not how it was initially explained to me from my very first. I was told you can sign up for the 90 early purchase option before the first payment comes out or by the expiration date of the 90 option expires.

I been done wrong by lot people but this company Lies through it all, it’s a different of not knowing what wrong you done but saying sorry to me and then turning around acting like you didn’t do anything then making feel like it’s normal, I can see why they used to messing up customers they steal and rip off customers, God will always allow someone to get them you take from one someone else get you harder.

Progressive Leasing will approve you for an application, request verification documents with personal information. The process takes a week to be denied with no explanation as to why you were denied. The customer service supervisors are advised they have no details as to why. Applying for a credit card you are provided the reasoning. I have used Progressive Leasing for many years, unfortunately they have lost my business due to a small error of their customer service. There is nothing in their guidelines that shows the information needed and why.

0 stars if I could. They are completely misleading. This is a leasing company and you will pay double if not paid in full by 3 months and you must ask for the early pay off option upfront. We knew all of this yet there were still hidden fees and charges. Split loans for things such as a 39 dollar installation kit for our dishwasher... Ended up paying 100 dollars for some hoses we would have paid cash for had we of known it was being split to get more fees and charges added on is. Insane. Never told about an initial 66 dollar charge to start the loan either. 526 dollars. Our loan is for almost 700 on one and a second loan for the install kit THAT'S ON THIS RECEIPT... FOR AN EXTRA 66 DOLLAR START UP FEE THAT WAS DRAFTED WITHOUT MY CONSENT and 40 dollars that we just had to pay off early to prevent being charged 80 (double) for it. This should be illegal.

Had Lowe's refund 10% back, showed on Lowe's side. They upped my pay off and won't give me back $90 dollars. Not fair. Report to Consumer Affairs. I paid off within 1 month time. Not fair. Will not do this again.

Progressive Leasing is a terrible company with unclear terms/conditions, poor customer service, a lack of accountability, poor processing, lack of transparency, and an obnoxious disregard for the value of its customers. This company should definitely be reported to the BBB (Better Business Bureau). My fiancé and I went to Value City Furniture to apply for a couch, mattress, and rug. We were approved for a lease with no problem and have made payments. We recently went back VCF to make a change on a Furniture item we didn't want. We making another payment on their mobile app (which is not user-friendly) when we had issues submitting payment. We tried submitting the payment three times without success.

Well let me start off this way I've been using Progressive leasing for over 5 to 7 years and somehow sets Progressive Leasing is using offshore account as they say due to fraud and a new system that they have they declined me. Now I've been a progressive leasing for years as I said before and I went from $800 to $3,000 and now the offshore accounts that are dealing with Progressive dumb people. Don't know anything on what they're doing. They want you to send all the info copy of your driver's license. Bank statements. My bank statements does not have anything to do with Progressive Leasing and also they want a copy of all kinds of stuff and they want to talk about fraud. You would think that this is a scam. You can go buy a car and rent something and you don't have to pay all that they're asking for so I recommend if I can do a zero I would do it three times.

I have been using Progressive Leasing for years and have satisfied several leases with them. For my most recent lease, my final $50 payment bounced because I had to close the card due to fraud. I thought the payment cleared, I even got my congratulations email. They refused to honor the 90-day terms. Now they want to lock me in for another $1000, no way! I’ve escalated and escalated, if an exception should be made, this would be the reason - fraud! All too common these days and beyond my control! I was just about to get another lease with them but now I have to find a new leasing partner. I’ll continue to dispute and will never give another dime. I’ll never use Progressive again!

In an age of data breaches and concerns over cyber issues I would avoid this company. The requested information to establish my identity that ranged from account numbers, to forms filled out by my bank, to a PHOTO of my social security card.. all to be sent via email. Steer clear of this. You can secure a mortgage with less invasive information…. Absolutely insane.

Stay away, they will charge you extra $1000 to use their business. I only paid $1000 for my phone and they were charging extra $1000 to use their business. I spoke to a manager and she wouldn't waive it. NEVER EVER WILL I GO THROUGH THEM. I rather use someone that doesn't charge for their business.

STAY AWAY!!! This company will do anything in their power to squeeze every penny for interest rate and taxes and they won’t let me pay my whole amount so I can continue paying IR. Biggest scamming leasing company I have ever used!! Stay away!

In times of need, this service has been helpful. However, when I needed to move a payment from the beginning of month-to the end of the same month, this came with a additional 18% cost increase. So my payment started at $247 and because I moved the date- it's now $318. I shouldn't be penalized for having to change my pay date.

I regret ever getting roped in with progressive leasing. I needed a mattress because I was long overdue for one. The way they were represented was easy, online access, and able to either pay in advance or online. However, every time I go to make a payment it gives the same message either there is an issue with the system processing the payment or my card isn’t accepted. Mind you it’s the same card I set up for the payments when I applied. Every time I call it’s always a 30-60min wait time and there is no payment option over the phone it’s frustrated if I could report them to the credit bureaus I would because if I don’t make the payment you will report me but if I try to make the payment early you won’t take it. They are legit the worst to deal with.

My experience with Progressive Leasing has been extremely frustrating and disappointing. Their app and website are unnecessarily complicated, making it difficult to manage payments or even see clear account information. When I attempted to make a payment, the system delayed processing for several business days — giving the impression that my payment didn’t go through and creating unnecessary confusion and stress.

We got a computer and lease through them. We made a huge payment and they quit taking payments out and said we pushed them out because we made this payment. I do not recommend this place to anyone. Sorta feels like they did it on purpose to gain more money.

With updates to process is absolutely not worth anyone's time or effort. They have made the process as impossible as it can be. 5 years of using it and now it's not worth the time to even try. Would definitely not recommend their services.

Progressive Leasing has been an amazing company to work with along the way especially with 90 day payment option, a lot of these bad comments and angry people do not read their contracts thoroughly. Instead they rush into something without even knowing what they're signing and then they get upset and want to get lawyers involved yet they signed something they didn’t even read. It’s mind blowing to me the amount of people who do this. But anyways read what you're signing yourself up for these store associates don’t know the ins and outs of progressive. Definitely recommend, customer service is amazing! JUST READ WHAT YOU'RE SIGNING.

These people will take money from you knowing you haven't received the furniture. They don't care. The customer service is awful. They don't mind being rude. I think they prefer being rude. If you can don't do business with them.

I bought an e bike from Best Buy using Progressive Leasing financing. Cost was $2,300, I did have a couple of late payments. Just finished last payment, tried for an $800 lease and they denied me, I basically paid double. For my first lease. I did change banks however I'm wondering if that had something to do with it. But they did a hard inquiry just now, first time they did not, my credit took a knock just now

Progressive with Okinus used creative financing to open an account in my husband's name after he was denied from the one company. Not only that my contract per month which is on my phone now printed with bank statements to give to a lawyer was only supposed to be 66.95 a month. I also had 90 days per the contract to pay in full. One month after the delivery of the product both companies started taking whatever amount they wanted out of our account more than once in a month equaling what we were paying over 700 dollars. We had multiple bounced rent checks and other things needed to keep my stuff going for my kids. These companies don't care how badly they screw you. They see stupid and absolutely use it. Both companies were told by the management after multiple things happened before delivery that they would have the accounts zeroed and they won't.

SOOOOOOOOOOO Bad! I applied, got approved and when I tried to use it, they couldn't finish it. They cancelled the order, and told me to redo it, I tried to redo it with the same problem. I went to the store, they couldn't even find it, and I left defeated completely. I tried one more time. Same thing. I told them cancel it completely and never contact me again. What an unbelievable loss of consumers they're creating.

I believe Progressive Leading has scammed me when I tried to pay the 90 day option to avoid a long term lease. First I went online on the 28th of February 2025 to pay off the lease. A regular payment was due on March 1st. I paid the 90 day payment amount to avoid the lease but on March 1st they also took the regular payment and scheduled the 90 day amount. I called and was told the the 90 amount due on the 28th did not reflect the actual amount due as they post pending payments such as the one due on March 1st is posted the day before! Also, that I did not pay on the 28th of February as I did, but scheduled a payment for March 2nd which was not the case.

I used to be one of the number one customers with Prog Leasing. These use to have US based customer service but now it is overseas. That is where the problems started. The customer service was bad and only got worse. They won't let me speak to a supervisor and an agent committed fraud so now I get to have my lawyers get involved. I used Prog Leasing at least 10 to 15 times over the course of 10 years or so but I guess with their new business practices customer service and illegal transactions do not matter to them.

I WOULD NEVER DO THIS EVER AGAIN.... WAYYYY too EXPENSIVE. Short amount of time to pay off before you get hit with TRIPLE the amount to begin with.... 90 Days ISN'T long enough when you have other bills to pay.

If you use this company and decide to return the merchandise after 3 days you can say goodbye to your money. Also the finance charges are twice what you would pay on a credit card. Better off not using this company at all!

Please stay away from this lender if you’re doing business with Badcock Furniture. The prices are double what you would pay. They overcharge with high fees. I WOULD NOT RECOMMEND. RUNNNN. Oh & Badcock in Miami Gardens is full of scammers all their sales reps are scammers.

My experience with Progressive Leasing has been positive. I'm treated like I'm part of the Leasing family. Any questions or concerns I have have been met with a quick response. Progressive Leasing know how to help people. Highly professional customer service. They build you up with confidence. You need to purchases what you need or what you won't. I have been a Customer since 2018 and been awarded the privilege of 4 to 5 Leasing contracts with 100% satisfaction both ways. I highly recommend and be responsible. They're good people at Progressive Leasing....**

Horrible company. Ling waits to speak to someone. After enabling offer after offer I go to do it and they wants tons of verifications on a weekend including some from things not open. Run fast from this horrid company.

I took out a loan from Progressive Leasing for a laptop. That item had to be replaced at Best Buy because it was not working properly after techs worked on it. I then got notification that money would be taken out of my bank on a unscheduled day. Make a long story short, customer service HID MY INITIAL PAYMENT FROM ME, increasing my payments. Not until I questioned the increase did she acknowledge the initial payment, at first stating that she could not access the first contract to verify what was happening.

They have to have employees writing reviews... they don't just send you another phone you purchased from a store, they buy the phone for you then you pay them back... They're not going to buy two phones for the price of one... Customer service is NOT friendly. I had random logins and spam text a couple weeks after my lease signing, so I called in just from being worried since their huge data leak, and all the guy told me was, "Yeah well there's no way you can prove it's because of us." I just wanted to know security measures and to feel more comfortable. And if I had known about their lawsuits and data issues I would have never signed. They just said, "We'll send you postage but you're not getting anything." Which is fine, I'll just pay it so I've already spent money... not gonna make out on it.

Ordered a lawnmower through the concierge service. Told them and had the rep confirm back to me THREE TIMES that the lawnmower would be assembled when I picked it up. When I arrived at Lowe's for pickup, the lawnmower was still in the box and I was told the concierge never included it on the order. Lowe's stated my options were to call Progressive or return it.