LinkedIn Reviews

An absolute nightmare. The customer service is horrible. They don’t listen and will not contact you even if you leave your number. My account was hacked months ago and I still cannot get it resolved. I have left numerous explicit details but they just keep saying they can’t help me.

On November 11, 2025, I clicked on a job listing. It was a hacker site. I trusted LinkedIn to monitor their site and believed the link was legitimate. Well, $7,000 stolen from my bank account and a new computer later I can tell you they don't care. The hacker then went on to use my account to scam others. I am now permanently banned and I really don't care. I don't trust them to keep me or my information safe and I hope anyone reading this will take heed. Oh, and yes, I contacted their version of customer service and let them know all this, I have yet to hear back. I wish I could give them zero stars.

My LinkedIn account has been unfairly restricted indefinitely and I've tried virtually everything. It's just so frustrating not to be able to discuss directly with someone. I am unable to sign in because a hacker substituted his telephone number for mine so I am unable to receive a code sent when I log in. My account has been hacked twice in the last month. The first time the hacker replaced my email address with his. I was able to recover my account and I immediately changed my password.

I had 33 InMail credits that LinkedIn removed after I change plans, without letting me know that would be the case. I paid for these as part of my plan. I contacted support and they did not give me the InMail credits. Resolution: Get the 33 InMail credits that I paid for.

3 personal invites a month is terrible. Especially if you have a business. LinkedIn is good otherwise. I wish there were more business groups overall. Maybe LinkedIn can delete accounts with one follower and no picture to expand bandwidth.

My LinkedIn account has been unfairly restricted, and I've tried virtually everything. It's just so frustrating not to be able to discuss directly with someone. I am unable to sign in because a hacker substituted his email address for mine so I am unable to use the chat feature. My account was first hacked in July. The hacker replaced my email address with his and posted under my name that I had become a Crypto expert and asked people to invest. With the help of LinkedIn Support, I was able to recover my account and delete the fraudulent posts. The big mistake I made was keeping the same email address and changing only the password.

I have had a horrible experience with LinkedIn, and after reading several other reviews I see that I am not alone. I have never had such a poor experience from a company with such a serious lack of customer service. There is no phone number, email address, online contact form or chat or any way to contact them. You have to find some round-about way to contact them if you have an issue. In my case I messaged their account on Facebook and thankfully someone responded and started a case ticket for me. What kind of a company provides no avenue to contact them?? In addition, I was a paying premium member. You would think a paying customer would at least get some sort of customer service, but not with LinkedIn. I joined LinkedIn in August 2025 and completed the Persona identity verification process at that time. I was actively using LinkedIn as Premium member to find another job as I was laid off from my previous job in August.

I created a professional profile on LinkedIn to network and do business. Since day one it’s been nothing but nonsense: repeated account restrictions, inconsistent enforcement, and zero meaningful human review. My profile — where I’m listed publicly as CEO of a legitimate company — has been restricted multiple times despite following every rule (I don’t spam, I don’t send mass messages, and I only add people I actually know).

Expected you to resolve the issue, but you only provided the same information we already knew and told me to wait for two weeks. If this is the kind of response we can expect from you, then what’s the point of contacting you? Everyone expects you to recover the account — that’s why we’re paying for your service. I’m completely unsatisfied with the way you handled this issue.

My personal page had no issues until I created a profile for my business. Although LinkedIn advertises we have options to pass their security checks, they won't give me an alternative to scanning my government ID -- to list a job? Page restricted with no explanation, security check page is the only tab on my computer that stays on the buffering screen along with my phone. Am I missing something? I just want to give an opportunity and can't because I don't have access to my page because I won't scan my government ID. Ongoing situation since May. What does troubleshooting look like at this point, LinkedIn? Thanks.

Almost every single job offer is fake. So upsetting & disappointing. A waste of time. They even set up interview appointments for jobs that don't exist. How is this still a job board? Just shut it down.

They locked me out. I don't have a clue why. I have to use this for job training. ZERO customer service. You cannot talk to anyone. Apparently there is no customer service. Why are people using this junk website? I'll be talking to a lawyer and suing soon.

Dealing with LinkedIn is IMPOSSIBLE. Linkedin has the worst customer service. You can't even get a hold of them. I have sent three email messages after hours of searching for their customer email address. They even state on their site that they have NO CUSTOMER SERVICE TELEPHONE access. Save your money and don't sign up!

I was locked out of my account again. I verified my identity again and was locked out again. I keep losing access to my account and I do not know why. I followed the verification process. I was locked out again.

Linkedin has the worst customer service. You can't even get a hold of them. I have sent three email messages after hours of searching for their customer email address. To this day, I still have not heard back from Linkedin. They SUCK!

My experience is that it's all spam from people with Middle Eastern names or high earners bragging about their 4-hour work week. Many job postings are scams because LinkedIn refused to screen or investigate these postings, even after you tell them about it. I don't know why employers still ask about this. 170 million people in the U.S. are employed, but only about a million are following on social media platforms. That's right, less than 1% of people find LinkedIn useful.

I am writing this complaint regarding my LinkedIn account, which was recently restricted without a clear reason or prior warning. The only message I received was: "Your account has violated the LinkedIn User Agreement and Professional Community Policies. Due to the number and/or the severity of these violations, your account will remain restricted."

I decided to see what LinkedIn is all about as the internet says networking is the best way to get an edge with employers in this difficult job market and LinkedIn is supposed to be an integral part of that process. Over the last week I have had nothing but problems trying to verify who I am, taking selfies and pictures of my ID, the system continuously comes back with "Could not recognize ID". I had support send me a new link to try and it too failed. I was going to do a paid plan to utilize all of the functions but have changed my mind and will spend my time and money elsewhere.

I used to pay $29 for monthly premium service. Now called Sales Navigator, premium has gone up to $88 a month and you get bombarded by salespeople trying to give you discounts if you pay for a year upfront. Insane! Plus, you now need to have a premium membership to send a message to most people unless you are connected with that person. It's so not worth the price.

I signed up for premium (after being badgered about signing up) and I canceled prior to the free premium timeline. I was charged $33 and when I called them on it, all I get is a plethora of emails asking questions that doesn't mean they're refunding my money. I removed myself from LinkedIn and will NEVER USE this site again!!!

The clear verification badge is continually pushed on the LinkedIn user. Today I finally decided to verify even though I was uncomfortable with it. The verification process requires password scan and other information about yourself. I completed the process and the verification is not showing up on my profile. I feel scammed and I wish LinkedIn would not push a product that does not send a verification email and did not work properly (at least in my case). Now my passport information is scanned in somewhere and I am not comfortable with that.

I've been trying to delete my Linkedin account for over a year now. Every time I try to log in to delete it, I'm told my account is "temporarily locked." I go jump through all their hoops to verify me only to be told at the end, that I can't reset my password to log in to delete my account because it's "temporarily locked" again!!!! I jumped through their idiotic hoops 5 times to verify me, which it did and still.... DON'T EVER SIGN UP FOR LINKEDIN. THERE IS NO WAY IN THE UNIVERSE TO ACTUALLY GET IN TOUCH WITH A HUMAN BEING.

Hi, I’m Tino **, I’ve been a member with LinkedIn for many years; however anytime someone reports a complaint w/o cause, LinkedIn automatically deletes your membership. This is my 3rd time, (asking me to verified myself?) they did it and even sending me an email confirming that after “their review” I did not violate any policy, yet my profile membership has been deleted, and my continuous log ins denied.

LinkedIn restricted my account for no reason. To verify and reinstate my account, they need biometric data and for me to upload a government issued ID to a third-party. Sounds scammy and dangerous to me. They totally suck.

As most others say my account was restricted and can't log in. This place makes it impossible to close the account and now my information is on the Internet like I am an active member. I was just trying to close my account and then it was restricted. Now it won't even let me login to close it. I did the whole driver's license upload for absolutely nothing. It seems everything is a scam these days and I'm going to start living like it's the 1990's.

Need to update and change my email to access. To do so they require me to Login? I can't re-login as I don't have my old password and they send the re-set code to the invalid email address. I then tried to change the email and it brought me to a verification process which doesn't work and then sent me to a new member page.

LinkedIn's recent verification process has raised significant concerns about user data security and privacy. The platform now requires users to verify their identity by submitting a 3D image of their face and a government-issued ID, which is then shared with third-party vendors. This not only compromises users' sensitive biometric data but also enables these vendors to sell and exploit this information for their own gain. This egregious disregard for user privacy is a compelling reason to reconsider using the platform altogether.

Over three months of a “restriction” for replying to a crass sarcastic fellow member who used derogatory language and insults for views on American politics and policy. The member is an expatriate who fled to Spain But instead of being part of the solution, he chooses to insult supporters of the opposing side. And then reports to LI over the response despite his own inflammatory rhetoric. He wasn’t the first person that debated. He was just the one who complained to LI. LI in turn “restricted” my account despite decades of loyalty, advocacy and even paid memberships.

Tried to access my account and was informed my account was restricted. Tried to verify my identity, and was informed my identity could not be verified. Now I just want to get into my account to cancel everything. Can't get ahold of their LinkedIn's customer support no matter what I try. This entire experience has been useless.

I cancelled my Premium subscription two months ago because $42.99 per month is too pricey for subscription. A rep offered me a Premium rate of $21 to retain the service. My account was just charged $42.99 because this was a 2-3 month promotion and they never disclosed that to me.