
Biz2Credit Reviews
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About Biz2Credit
Biz2Credit is an online lending platform. While not a direct lender itself, the company uses your online profile to match you with a lender that suits your needs. It offers an easy application process that takes as little as four minutes. Biz2Credit can help you find loans from $25,000 to $6 million. You can receive a decision in as little as 24 hours and potentially get funded in 72 hours.
Visit www.biz2credit.com- Works with all types of businesses
- Apply in 4 minutes
- Get funds in as little as 72 hours
- Underwriting fees
- Not a direct lender
Biz2Credit Reviews
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- 4,947,670 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
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Reviewed July 14, 2021
Business is very efficient, timely, the process was smooth the first time. That’s why I’m using them again. I have recommended their services to friends and colleagues. The response is within normal expectancy.
Reviewed July 14, 2021
Great service, it was fast and easy. This loan help me and my family keep my business running. I would definitely recommend this to everyone, because it was recommended by a friend, he was able to keep his business as well. Thank you.
Reviewed July 14, 2021
Their service, communication and help are TOP of the line. Always willing to help and walk you through the process. Excellent Team and I highly recommend their services. If anyone needs help to finance their business or access to working capital this is the team to work with.
Reviewed July 13, 2021
It was very easy to apply, and after the approval the loan was transferred very fast. Customer support team is very helpful, although they were very busy. Overall, I had a positive experience with the company.
Reviewed July 13, 2021
BIZ2CREDIT was a great company to work with, I just can't explain how thankful we were to get their help during these most difficult and uncertain times. This loan as with so many small business was a tremendous help. We could not have made it without this loan, if so it would have been most challenging. God Bless The Staff at BIZ2CREDIT.
Davy and Christeen (Golden's Cleaning Service Inc)
Reviewed July 13, 2021
Very professional service. Very responsive. I will be using them again. This program is helping my business tremendously. Since Covid business has been slacking. I began to get frustrated and worried about my utilities and supplies even my home.
Reviewed July 13, 2021
Great customer service. Fast and they will help you as fast as they can. I highly recommend Biz2Credit for all your small business financing needs. Biz2Credit came right on time. Now I'm just waiting on my forgiveness to be accepted.
Reviewed July 13, 2021
I did not have to harass them because what they said they did! I was very pleased with my decision to choose them for my PPP funding! I was in a very bad place with funds before I applied with Biz2Credit.
Reviewed July 13, 2021
Biz2Credit was very valuable and timely in helping my CPA Firm obtain PPP Loans for my clients. It transformed a complicated system into a simple, straight-forward process. I would not have been able to obtain PPP loans for my clients without Biz2Credit.
Reviewed July 13, 2021
I will highly recommend Biz2Credit. The representatives made sure I understood the qualifications and the guidelines. They were very prompt with responding to my emails. I was approved and funded within the time frame that they gave me. This was a very smooth process experience for me.
Reviewed July 13, 2021
The process to apply for my PPP loan and the forgiveness application was seamless. I will definitely go to them for all my business lending needs. Everything is done online but they get back with you via email really fast.
Reviewed July 13, 2021
Awesome team. Very professional. Kept me updated on everything. Got me the funds that help out and things I didn't understand they helped me with so I highly recommend Biz2Credit for any accountant needs.
Reviewed July 13, 2021
Biz2credit helped me personally getting both round of PPP loan. The process was very simple and with the support from staff from the institution I was able to get the fundings. Must try for other loans too.
Reviewed July 13, 2021
Once the loan documents were submitted, Biz2Credit was processed and approved in a very timely manner. I thought it would take months, but it was a couple of weeks (if that). I was able to utilize my business loan to provide more stability from the downtime of 2020.
Reviewed July 13, 2021
They gave me all resources I needed. They help me with every step. Any time I had a question They were there to answer any questions. Their respond was quick. If I didn't understand something They took the time out to explain. They have patience with their customers.
Reviewed July 13, 2021
Great customer service for all your loan needs. They are fast and efficient with processing and the process was fairly easy. Response time is fast and professional. Will use them again in the near future. They take the stress off of you!!
Reviewed July 13, 2021
What a relief to have a company like this. All online pretty easy. Only issue I had was getting emails returned timely if I had questions but I imagine they were extremely busy. Really suggest anyone to use this service!
Reviewed July 13, 2021
Everything was handled via email and were extremely clearing what they needed from me. Unnecessary information was not requested, which was great. Their website was easy to maneuver and upload documents. I would definitely work with them again.
Reviewed July 13, 2021
This was the easiest process to apply for a loan with timely responses, live phone calls to actual people and processing info updated onto their website, which was easy enough to navigate and upload information. At one point we thought this was too easy! We THANK YOU for your help and guidance during this situation. We would defiantly recommend this company for your loan needs.
Reviewed July 13, 2021
PPP Loan Forgiveness was super easy. I received an email prompting me to complete my forgiveness application. Once complete, it took a little over a week before I was notified that my loan was 100% forgiven. Communication about my application was great and I’ve had nothing but a positive experience throughout my PPP loan journey.
Reviewed July 13, 2021
However, it’s took sometime to reach a worker to review the delay of my application. My loan amount was too small for late response. Then again, they were receiving multiple applications, possible lead the company to stop accepting new applications.
Reviewed July 13, 2021
I’m so glad they were able to help our business get this once-in-a-lifetime funding to help us recover from the pandemic! You’re assigned a funding specialist whose info you can find in your Biz2Credit dashboard, by using this method, they were easy to reach out to and put you in touch with the right person.
Reviewed July 13, 2021
Got my PPP loan promptly with no hitches. Efficient, professional, awesome service. Greatly helped my companies operations. Their web platform is user friendly and the customer service is incredible. Highly recommend this company.
Reviewed July 13, 2021
I was really happy with the experience. They were able to answer any questions I had. They worked with me through the entire process. I got the money deposited directly into my bank account quickly after I was approved.
Reviewed July 13, 2021
My business was at rock bottom. A friend told me about Biz2credit and I was able to catch up and save my business from crashing. It was a miracle for me. I highly recommend using this company and I am happy.
Reviewed July 13, 2021
Biz2Credit made it very easy to apply for the small business incentive loan. The system was simple and there were multiple follow-up emails offering any needed assistance. I did ask some questions and received an expedient, thorough, informative response. Great experience!
Reviewed July 13, 2021
Everything on the application was simply and understanding. Loan was process on time. The experience was awesome. Also if you have problems they was there to help from start to finish. I advise anyone who's looking to invest in a loan to definitely go for Biz2credit.
Reviewed July 13, 2021
Biz 2 Credit has been great! From start to finish. Easy process. Our business is truly thankful for your Fast Easy and great Customer Service. Biz 2 Credit is great company to work with especially for small businesses.
Reviewed July 13, 2021
During covid closures my business was closed for 7 months. When I heard that Biz2Credit had simplified their application for independent contractors and self-employed individuals I went to their site. The application was fairly simple. I was repeatedly sent emails about information needed that I had already submitted but other than that the process was fairly easy. Other sites had made it difficult to apply if you were not a corporation. I'm very happy to have qualified for 2 PPP loans and am hopeful to receive forgiveness.
Reviewed July 13, 2021
I am extremely grateful and impressed with the timely manner in which Biz2Credit processed and approved my PPP loan and PPP loan forgiveness. The burden of running my small business during COVID19's uncertainties was definitely relieved after my positive experience with Biz2Credit. Accolades to Ms. Sherrivonne ** and the incredible work she does to help businesses.
Reviewed July 13, 2021
I applied for a loan. My loan officer was knowledgeable, informative and responsive. My process was very straightforward; and I appreciate their service. I highly recommend Biz2credit for all your business financial needs!
Reviewed July 12, 2021
Applying for first draw PPP was extremely easy. However second draw PPP was unclear of my status and was unable to get a straight answer from support. Fortunately though was able to receive all my funds with no issues in the end.
Reviewed July 12, 2021
The process was very easy to get you approved. With all the necessary documentation submitted in a timely manner, the approval process was a piece of cake. I would refer Biz2Credit, to help with all of their financial needs.
Reviewed July 12, 2021
They actually would respond to emails and actually helped with the process of PPP loans. It can be very frustrating and nerve racking. But they’d tell me not to worry and would help with whatever issue I was having.
Reviewed July 12, 2021
I am a small business owner and used Biz2credit to apply for and receive a second round PPP loan this year. Their online process was far easier and faster than the route I had to do last year with a bank. I would heartily recommend them.
Reviewed July 12, 2021
The entire process of obtaining a PPP loan from the application to funding was very intuitive, clear and quick! I am glad that I happened to find them through other good reviews to help out our non-profit organization.
Reviewed July 12, 2021
Our company received excellent service from Biz2Credit, they offered amazing support during the pandemic crisis answering any and all concerns we had. Everything you did for us is greatly appreciated.
Reviewed July 12, 2021
This company was responsive and very quick. When I called I didn’t have to wait too long given the amount of customers I’m sure they have been dealing with during the pandemic. I am now working with their team to get forgiveness and get another loan. Thank you Tommy!
Reviewed July 12, 2021
There was an error in my second application as a result of a mistake made by the company I applied for my first PPP loan and it could have been very difficult for me to qualify for the second round as a result but Biz2Credit managed to figure it out and make an otherwise difficult situation very smooth and easy - and I was funded on my second PPP application as well. Thank you Biz2Credit!
Reviewed July 12, 2021
BIZ2CREDIT was great to work with. They were helpful in understanding the requirements associated with a SBA PPP loan. They were good to follow up with any questions and made the loan process as seamless as possible. I would recommend their services to other Small Businesses.
Reviewed July 12, 2021
After starting with some other fintech lenders, Biz2Credit was by far the best and most responsive. Their systems worked, they knew what documentation I needed, and they were much faster than their competitors. I had a great experience and would go back to them.
Reviewed July 12, 2021
Tommy was very easy to work with. His professionalism and education on business loans were outstanding! His response time was Outstanding! It made my loan process very quick & easy. I would recommend their services to anyone!
Reviewed July 12, 2021
Great experience. biz2credit.kb.help was very helpful in assisting me with my loan application. I'm looking forward to working with biz2credit.com to apply for loan forgiveness. The business loan helped me get my business back in order. I was able to replace some damaged items and rebuild my company.
Reviewed July 12, 2021
It would make things easier if you worked with one person throughout the entire process instead of 3 or 4 different people. But overall a good experience I did refer a few people to Biz2 and they were able to get funded as well.
Reviewed July 12, 2021
They were very detailed about the information they needed and help with getting my loan and gathering the information for my forgiveness. When I had questions I email them and they responded within 36 hours.
Reviewed July 12, 2021
Smooth from application to funding to forgiveness. Responsive to email inquiries and sent timely reminders for deadlines for application for forgiveness. I would recommend this business to others. Very good experience.
Reviewed July 12, 2021
The team did a great job… responding to emails in a timely matter is very important. Communication helped the entire process run smoothly. It was important to provide information that was needed when requested.
Reviewed July 12, 2021
Biz2Credit really helped us out. They were efficient and kept us well informed of any issues or extra requirements. We really leaned on them and they definitely came through. Hopefully we won’t need their services again, but we will trust them again, if we do.
Reviewed July 12, 2021
I highly recommend Biz2Credit for all your small business financing needs. They have a variety of funding programs available for small business financing to help you grow your business. I was able to acquire the financing I desperately needed for my businesses to stay afloat during the pandemic through the SBA PPP Loan Forgiveness Program. I applied for both of my businesses, with Biz2Credit, and receive much needed funds within a matter of days in February of 2021, and just 12 weeks later both of my Business loans has been fully Forgiven! I give millions of thanks to Biz2Credit, and their amazing team of professionals from Processing department, Underwriting Department, and Closing Departments for their impeccable services in helping me with my business financing.
Diva's Unique Fashion & Designs
Revealing Truth International Global Harvest Ministries
Reviewed July 12, 2021
They helped me with my PPP loan. It was quick and easy. They answered all of my questions and described the process exactly as it was going to proceed. I would definitely use this company in the future should the need arise.
Reviewed July 10, 2021
Very easy instructions to get the best results. The computer instructions were precise and the sequence was easy to follow. All you had to do was follow the instructions. You were able to upload the required information and Bingo.
Reviewed July 9, 2021
Application was easy to complete, my officer was very knowledgeable and the funding process was very quick, as long as you sent in the requested documents. Yes I would use this company again for my funding.
Reviewed July 9, 2021
I applied for PPP using Biz2Credit for the first and the second tranches. With the first, they were not able to correct the error that was made in Schedule C and I was only funded 1/4 of the qualified amount. With PPP2, there was not a single person I could talk to, and it gave an error message in the system which stalled the application for several months. I was not able to understand what the error was to attempt to correct the error. Even though I started the PPP2 application as soon as the applications opened on the Biz2Credit site, I was unable to receive funding. Biz2Credit was inconsistent and they could do much better.
Reviewed July 9, 2021
Biz2Credit is great. I believe that a small business - mine is - would be on the right road to financial stability with providers that demonstrate truth, honesty, and integrity. I values these characteristics, and came to recognize that Biz2Credit did/does as well. All stages of my loan servicing was handled with professionalism, efficiency, and care. Tommy and Team were exceptional; they did right for my business. Thank you Biz2Credit! Things are finally moving my way.
Reviewed July 9, 2021
They were able to help me from start to finish. Very reliable. Very simple. Easy processing and also was able to help me with my forgiveness in a small duration of time. Will definitely use them again. They are the easiest company I ever worked with.
Reviewed July 8, 2021
While the big banks dragged their feet and catered to their larger clients when it came time to apply for PPP loans, Biz2Credit made it easy to apply and added a personal touch to make things easier during a very stressful time.
Reviewed July 8, 2021
Respond to my email every time. Everything was at time. Easy to work with any one this group. I wish all will be the same who work with people. I wash happy to work with this them, all of them knew what they do. Thank you Team.
Reviewed July 7, 2021
Absolute horror. Bounced around to so many unprofessional people that cannot type clear English sentences. I’d never suggest anyone to use this company and I think the Ava should investigate and audit their books.
Reviewed July 7, 2021
From start to finish my experience with Biz2credit was the easiest and simple process I have ever come across. The forms were simple, straightforward forward and took in some cases minutes to complete. They kept me informed on what they needed but there was little extra to provide since everything was upfront and simple. They walked me thru the forgiveness portion of my PPP Loan and was approved in a few weeks. I can't say enough about how great an organization Biz2Credit truly is!
Reviewed July 6, 2021
Biz2credit helped me fund my business, provided positive and informative feedback and also helped my loan become forgiven in a short amount of time. I recommend this website, and the services they have to offer.
Reviewed July 6, 2021
My experience in navigating the PPP forgiveness process with Biz2credit was excellent. The process was handled professionally, and all requirements for the relief were carefully explained. They made the process "easy," and there was always someone available on the phone, if I had any issues on-line. Great resource.
Reviewed July 6, 2021
I received a PPP Loan in February through Biz2Credit. The process went very smoothly. They also notified me that my loan had been forgiven. I would definitely recommend them, especially for small business needs, like mine. Thank you, Biz2Credit!
Reviewed July 6, 2021
Biz2Credit was one of the best lenders I have had the poor to work with and I’m thankful that the company was very professional, prompt and educational during the process. I had 89% successful loans. They definitely beat the other lenders. Thank you.
Reviewed July 6, 2021
I have applied for PPP Forgiveness recently. Everything is done on website and email accordingly and fast. They also work diligently to update all necessary information to SBA. I highly appreciated Biz2 Credit.
Reviewed July 6, 2021
I’m own small business at Sola salon studio. I’m didn’t apply ppp until 2021. I’m found Biz2Credit and I got both ppp with Tommy ** helping me everything. I’m feeling like very lucky to find right person. I’m got email from biz2Credit, "Congratulations. Your forgiveness is complete. You don’t have repay money." I’m so happy. Thank you.
Reviewed July 5, 2021
I have a home childcare, I tried 2 local banks which turned me down. Biz2credit was extremely helpful and thorough! They assist in every step in helping with the proper paperwork. I highly recommend them to everyone, especially small businesses.
Reviewed July 5, 2021
They helped me submit my PPP application on the first day of enrollment and then got so busy they never again communicated except to put notes on my application page to be patient and not overload their system with more inquiries. I was welcome to watch their weekly video which I did. But the video just said to be patient and not make more inquiries which would overload their system. I got nothing in the end but a note on my application page that the program had expired.
Reviewed July 5, 2021
When other banks were turning around very small business (sole proprietorships) for PPP loans during the pandemic, people with huge losses, Biz2Credit accepted those applications and approved them quickly! While there was a bit of lag on responsiveness during the busiest of those weeks, the support overall through the months and over two loans has been VERY good. I recommended them to my family and friends, I can't give a higher recommendation to someone than that!
Reviewed July 5, 2021
Process was very simple and explained clearly. Company representatives were very responsive to questions and replied quickly. The entire experience was seamless. Highly recommended for entrepreneurs and small business owners.
Reviewed July 4, 2021
When I taught Business Management and Supervision, I used my experience with various organizations as examples of exceptionally good, or exceptionally poor, business practices. I am retired now, which is unfortunate because Biz2Credit has provided me with a great example of what NOT to do. I applied for a PPP loan for a small church with only one paid employee. What should have been completed in a day or two took more than four months and was the most frustrating experience I have ever had with a business. Whoever at Renasant Bank made the decision to hire this company should be fired. Here are a few examples of what I dealt with:
• The only way I could contact the company was through e-mail. It took up to two weeks to get a response. Several times the response I received was “your ticket has been closed.”
• Apparently, the liaison from Renasant Bank had no way to contact them except through e-mail. She was trying to help me, but was as frustrated as I.
• The Dashboard would say “more documents needed”, but there was no indication of what the documents were. Several times, the only way to find out what they wanted was to go through the bank liaison.
• I was asked for an IRS form 990 which the IRS does not require for churches. Initially, I was told a different IRS form (941), which I provided, was an acceptable substitute. Other agents would not accept the 941 and, ultimately, I completed and submitted a form 990 --- three times.
• Three times I was told the only thing they needed was for me to link our bank account. Because of Renasant Bank’s security procedures, that is impossible to do. The liaison had to clarify this for them three different times.
• Repeatedly, I was told they had everything they needed, but the dashboard still said “more documents needed”. They would come up with something more to ask for.
• I was required to prove we used the first draw PPP to pay salaries. I had done that when we applied for, and received, forgiveness for the first draw and I am reasonably sure this was not normally required.
• When they FINALLY approved our application, it was for a little more than half of what we were qualified for. Both the bank liaison and I asked how they arrived at that figure. I was never given an explanation and was told we would be denied if I didn’t sign within 72 hours. I am reasonably certain they did not allow clergy housing despite the fact that I sent separate verification of the amount along with a copy of the SBA rules showing it is to be included.
This process was a nightmare for me. I would never deal with Biz2Credit again and would not recommend it to anyone.
Reviewed July 3, 2021
I am very pleased with my experience with this company. It was reliable and responsive. Its work was done very quickly. It was clear workers were responding to me after normal business hours. While everyone at the company was helpful, I must give special recognition to Summit **. My experience exceeded my expectations.
Reviewed July 3, 2021
I was able to obtain a PPP loan with help from my team and then obtain forgiveness for that loan, again with their assistance. They were very helpful! They were quick to provide guidance and answer my questions. I will definitely use their services again and I recommend them. Donna C.
Reviewed July 3, 2021
Simply great! We need a PPP loan during the Pandemic. Folks at Biz2Credit were very helpful with preparing the necessary documents, answering questions, and making sure that we received the maximum assistance we could qualify for. Without their assistance, it would be hard to get the PPP loan during a critical time.
Reviewed July 3, 2021
Biz2credit is the ppp loan provider, starting from submitting my application to applying for my loan, approval and forgiveness. Thank you Biz2credit. They made the whole process simple. I will choose them again if I have to.
Reviewed July 2, 2021
I got a POP Loan from Biz2credit. They were easy to work with, got my money fast. Getting them on the phone was a little difficult at times but 2020 was a crazy year, I have no complaints about my experience with Biz2credit.
Reviewed July 2, 2021
As we know, the essence of essential became evident over the last year. In individuals most time of need, you learned who was there and who was not there for you. The same applied in business. When the opportunity presented itself for my business to reach out to various financial institutions. There was only one that I found was there truly for the small business. Without question, it was Biz2Credit. Their thorough understanding of the process allowed for my company of 50 employees and me to receive a PPP Loan that gave me the opportunity to provide both Hazardous Pay and Protective items and supplies that allowed us to continue to provide save and effective services at the highest level for a population highly reliant upon us being there for them, Pandemic or no Pandemic,.
That population being adults with developmental disabilities. The funds provided allowed us to be there for our clients 24/7 without fail. Without question, the manner in which we used the funds made it possible to ensure both Staff and clients came through Covid-19 safe and healthy. We are forever indebted to Biz2Credit!
Reviewed July 2, 2021
This was my first experience with "internet" financial institution. I was skeptical. The Customer Service was excellent--so patient with my lack of technical expertise and understanding of the process. The service was prompt and the personal involvement much more than expected. They are a true "friend" of the small business.
Reviewed July 1, 2021
Biz2Credit was recommended by my CPA for applying for PPP funds. It was a paid service via the AICPA to receive training and easy application to PPP funds. Biz2Credit's process was far from streamlined. The application was complicated with multiple tutorials that resulted in billed hours by my accountant to 'process' my application as a 3rd party. Biz2Credit calculated PPP funding I was eligible to receive. The final amount was 5%v of the quoted amount ($400 of the $5,000 quoted). This was only disclosed when receiving the final loan paperwork with no response on the 'why' this happened. Biz2Credit placed the application on HOLD due to documentation required by the SBA. Once the documentation was resolved. There was no opportunity to apply for funds through other venues because the information came after the SBA announced that PPP funds were exhausted.
Biz2Credit was still advertising PPP funding opportunities after the SBA funds were gone; they were still collecting paid services for applications. Biz2Credit is still sending emails asking for feedback, yet all my communication for feedback on my application has gone unanswered. Further, their email asking for feedback to ConsumerAffairs, Google and BBB have links that do not work. Thus, for a true review, the reviewer needs to take the extra step to review. Overall, Biz2Credit's experience prevented my small business from benefiting from PPP funds. Their main interest was to collect service fees for the application and subsequent contacts for soliciting new business.
Reviewed July 1, 2021
After helping me apply and receive my PPP1 we applied for PPP2. After 2 months of many voicemails, text messages and emails they were non responsive. We failed to get the PPP2 due to their inability to communicate and what seemed to be inability to understand very basic questions. Entering a ticket in their request system often took a month to get a response, when they did it was vague and not helpful. We lost over $50k in PPP2 funding due to the application expiring with Biz2Credit not returning any calls, voicemails or emails. At least 10 over the period of 2 months, with little to no communication.
Reviewed July 1, 2021
Thank You Biz2credit for helping to get the PPP loan and get it forgiven. Special thanks to Nitish for his guidance with the loan application and all the information that was needed for the loan. Special thanks to Ashley for helping with the loan forgiveness process.
Reviewed June 30, 2021
The Biz2Credit team made getting a PPP loan and getting it forgiven an easy project. I was worried that it would be too complicated but the employees & info online were very helpful so I would get the correct information.
Reviewed June 30, 2021
Biz2Credit provided excellent customer service. They provided me with an excellent funding specialist by the name of Vaishali **. I recommend she get a raise or promotion. The process was easy and simple with her guidance. I would recommend Biz2Credit to anyone for their loan needs.
Reviewed June 30, 2021
I have been approved 3 times with different amount of PPP loans. 3 times they let me signed documents and never get deposit my Ppp ..Instead of $16500 finally they got me $2200 on last day of the ppp. They let me wait 3 months. I was so disappointed with the company.
Reviewed June 29, 2021
First draw for PPP went relatively smoothly, but the application for the 2nd draw was beyond abysmal. We had all of our required documents uploaded and accessible for over a month, and we had 3 different Biz2Credit reps sending emails asking us to provide documents they already had. It was like each rep was starting from square 1 and didn't know how to access our account. I reached out to our assigned loan specialist by email and phone, and never received a response back for anything. Even though they already had everything, we received an email on June 22 giving us a deadline to supply all required documents (which they had) by June 25, or our application would be withdrawn. Well, we get an email on June 24, a day before the deadline they gave us, saying that our application was officially withdrawn.
We qualified for the 2nd draw funds based on the requirements, but we were denied because Biz2Credit was too inept to do their job on this application. This means we lost a significant amount of money to help our employees simply because of their gross negligence.
Reviewed June 29, 2021
They made very easy to apply and were very fast. Application was very easy. They answered questions fast and let me know what was going on in each step. I told four other people to use them. They also had no problem and said.
Reviewed June 27, 2021
It was a good experience for me. I had very few concerns about loan thing and this platform has provided me the best opportunity to eliminate my concerns. I will recommend this platform to my fellow and colleagues and friends. This is the perfect timings for me to continue with my business plans.
Reviewed June 25, 2021
I filled out the paperwork and it was simple and easy. The people were nice to work with and helpful when I had questions. This Helped my business so much. This is for the PPP loan that is forgiven. Even thru the pandemic it was received in a timely manner. I would totally recommend Biz2credit for a loan.
Reviewed June 25, 2021
Over 3 months I e-mailed and called these people about my ppp loan application. I received a recording each time and never received a response to any of my e-mails. I don't recommend them for any of your needs. Very unprofessional group!
Reviewed June 25, 2021
I was able to manage and take care of all my business needs. Biz2Credit came right on time, because I was able to purchase the things (tires, oil changes, tune-ups, insurance, etc) needed for my vehicle, due to I am an Independent Shopper for hundreds of customers. Thanks Biz2Credit!
Reviewed June 24, 2021
I trusted them to treat me with respect and provide me the funds according to the PPP rules. They cost me thousands in funding when they failed to utilize the mandated calculation. Zero customer service or accountability and generic emails that go nowhere and a phone that was never answered. They only appear to care about themselves, not the businesses they are supposed to help.
Reviewed June 19, 2021
This company should have legal action by the Federal Government taken against them. I qualified for a loan amount that was triple what they quoted me. After seeing the extremely low amount which was less than most people’s weekly paycheck I went to another company and was approved for my correct qualifying amount. They wouldn’t cancel my application so I could get what I am eligible for. I opened a BBB complaint and never got anywhere. I always received automated responses.
Since they would never respond or cancel my application I never received my loan that I was qualified for under a Federal law to receive. This should be illegal since it’s fraudulent and just plain wrong! I am waiting for a class action lawsuit to be brought against them so I can get some justice from being robbed of what I was entitled to by our government. I will be writing congress and won’t stop until they are held responsible for what I’m sure they have done to many others besides myself!
Reviewed May 31, 2021
Updated on 06/16/2021: I've contacted the SBA, OIG, BBB of NY, and my congressman and still no resolution on Biz2credit's incorrect calculation of my loan. There has to be something we can do about this horrible sham of a business. As the rest of you, this has been the WORST experience I've had in my 24 years of business. I can't believe that when I finally got someone to call me, Kamal says "I should have been able to find work doing something else" and my loan will be reduced significantly because of that. Huh? When did the SBA grant them the authority to subjectively deny funds????
Original Review: Per discussion with Michael ** at the SBA, the lender shall provide funding for the amount submitted and approved by the SBA. Biz2credit shall have confidence that the SBA's approval of the Application using FORM 2483-SD to calculate the Loan amount is valid. Remember, an Applicant may choose to use the gross income method and Form 2483-SD-C to calculate the loan amount. OR Applicant can use SBA Form 2483 -SD to calculate the loan amount using gross receipts, quarter-over-quarter, the average monthly gross receipts for that quarter, then multiplied by 2.5.
All supporting documentation was provided to biz2credit in the form of bank statements for Q42019 and Q42020 to prove the 25% decrease in gross receipts. Gross receipts for 2019 (as reflected in the bank statements and the 2019 1099-MISC) were received only in Q42019, not in Q1, Q2, or Q3. Therefore, the loan amount was correctly calculated by the Applicant using the average monthly gross receipts for Q42019 multiplied by 2.5 (but not to exceed $20,833 for a self-employed contractor with no employees). Biz2credit refuses to follow SBA guidance.
Reviewed May 26, 2021
I applied for my loan on February 25th. I received my e-Tran Number and signed all documents by February 28th. April 9th I linked my account and was approved 2 days later. After sending multiple emails requesting an explanation of the funding delay, I reach out to Tommy **. On May 23rd, my status stated I was funded. Hence, Tommy ** sent me an email stating that I was denied without explanation and my application was withdrawn. This is a major set back and a waste of time.
Reviewed May 8, 2021
I’ve been Experiencing everything in reviews that I’ve been reading. This company sucks. Even responds to emails of tickets created saying issues resolved with no resolution of how it was fixed but problems are still there. How do you report them? I think they are frauds their self’s.
Reviewed May 6, 2021
Unfortunately, the second experience with Biz2credit did not work. I have got approved with my second PPP, also, I was approved by SBA. I have to approached the Biz2credit Managing Director in Linkedin for me to get a response from the person in charge with my account. His name Eric **. They had me for nearly 4 weeks, sending them paperwork, and also filling up documents and contracts, and I received a message on my dashboard that My PPP was funded in 72 hours. When I approached them after one week, no answers.
I wrote to the Managing Director, and after one hour I received a message from Eric ** telling me that SBA did not approve my loan, what I can't understand when I received a email from them that SBA approved my loan and also I used the same paperwork that I sent them for the first PPP. They made me to waste my time, and create some expectations that they were not fulfilled on the last minute. No clear explanation of my rejection. I am so sorry, but I believe they are mediocre in customer service, and that is due that they have too much money from the government. No good to work with.
Reviewed May 6, 2021
I went to Biz2Credit for my first PPP loan. It wasn't smooth but I ended up receiving the funds which were later forgiven. Round 2 came up and I reapplied through them back in January. I waited and waited for a response. Nothing till April. According to my dashboard. the FDA rejected my application due to my social security number and my Etrans number (loan #1) being incorrect. Both were correct on my application. I called and left 20 messages..not one call back. I sent even more emails for weeks with the only response being that they had opened a claim or something like that. I finally got a response back with them telling me that there was nothing they could do. I had to make the necessary changes on my application.
There was a link to do this but it didn't work. I haven't worked since last December. I'm a small company which is probably why they could care less about me. Use another company! Thousands of people have had this same experience with them. Even if you ask them to withdraw your application, it never happens so you cant apply with another company. Regardless, It's May 5 today and the PPP funds have run out. A lot of people like me were counting on these funds to get us through.
Reviewed May 6, 2021
First PPP loan with Chase a breeze, The second with Biz2Credit a total nightmare. I applied in FEB they quickly lock you in with an E-tran number and then disappear. No contact for those three months except an email making me repeat steps and uploading documents that we already uploaded. Then without any notice or explanation they withdrew my app the day before the PPP funds ran out. My accountant sent in the paperwork and I know I qualify yet here I am -- with no way of applying for me second PPP now, but guess what they finally called me to explain -- you want to know what I had to do to get someone -- anyone from this company to respond by email or phone -- write my Congressman. And then forward the letter to their marketing department.
Now they want to talk. After there are no more PPP funds. As a side bar the guy who called me called me from a spoof number. First he was in California then New York. He tried to explain why my loan was withdrawn when I asked him why thousands of other reviews had the same problem as me he didn't want to talk anymore.
Reviewed May 5, 2021
I applied through Biz2Credit for my first draw loan and after weeks of pending the loan finally was approved and funded. Now after getting the email to apply for second draw and submitting the same required documents they’re telling me that the documents aren’t sufficient and withdrew my e Tran number and cancelled the loan that was approved by the SBA.. I’ve emailed multiple times and still no response but an email to submit application which I have with no updates or movements..
Reviewed May 4, 2021
I wish I would have read reviews before spending the last 2 months dealing with this company (however, I just went with the one my accountant recommended). The website claims you will get funded in approx. 10-12 business days but that is not correct. The company does not provide updates. Emails to customer support and/or your assigned representative take 3 weeks, if ever, for them to respond.
I waited approx 40 business days (and kept providing the company everything it requested) before I logged on a week ago and the portal now says my application was withdrawn. The funny thing is that I never requested to have my application withdrawn. I had an SBA number and was waiting for funding and the company decided to withdraw my application on its own without telling me. A week later, I still have not received any notification that my application has been withdrawn. In addition, I have not received a response to my emails regarding this issue. I wish I would have saved myself a lot of time and frustration, and picked another company.
Reviewed May 4, 2021
I am reading the horror stories and I am in the same situation - got approved by SBA 03/14/2021, e-tran was issued, today is 05/04/2021 - no funding, numerous emails with the same answer to provide something that was provided several times before. We need this funding to make our payroll. Someone suggested class action lawsuit, I think it’s a great idea. In these difficult times they should make things easier. Instead they frustrate people, get approvals from SBA and don’t fund businesses that are in desperate need of this funds. They need to be investigated and prosecuted for negligence. I repeatedly asked them to cancel my loan and release the e-tran number so I can apply with another lender - no response. FRAUD!!
Reviewed May 4, 2021
Where do I start? I have been approved for first round of PPP and signed the documents 04/06/2021. Today is 05/03/2021. Still nothing. I emailed them millions times but nothing. Finally they send me that I have to connect my bank account through Yodlee. Come on. For the sake of getting my loan, I connected my bank account. Still NOTHINGGG. SOMEONE NEEDS TO STOP THEM FROM OPERATING. I wish I used different bank to apply for PPP when you need the funds to support your struggling business and family. They don't care about the small businesses and their families behind these businesses.
Reviewed May 2, 2021
This has been by far the most frustrating experience! I had my first draw with Biz2Credit without any issues. I applied for a 2nd draw with the same company. After applying on April 10th, I was informed via email that I was approved, given a loan number, submitted my bank account information for deposit, and signed the required 2483 form. After doing that, the application was stuck in the approved (pending re-verification stage) for weeks.
I have been emailing both the customer service email as well as my funding specialist Tommy Q. After a few weeks of no response, I find that my application was withdrawn without warning even though I submitted everything that was required of me. If there were any issues, I would've been happy to correct it. If they needed more documentation of anything, I could've sent it in no problem. However, there was absolutely no contact until the application was withdrawn.
Lastly, they said that I was free to apply with other lenders, but when I look on the CAWEB system, it still says that it is active un-disbursed. I submitted many requests for email into why all of this happened, but still no response. This is money that was desperately needed for my business and yet this is how they treated small businesses who need the most help. I warn anyone who goes with this company that you may experience the same thing I did or worse. It is so sad to see lenders like this who are preventing people from getting the funding they need.
Reviewed April 29, 2021
So this company is impossible. I applied in 01/21 for 2.0 ppp loan that I qualified for. Then I asked them to withdraw the application as I thought I was approved by another lender. They stated they withdrew. I have been trying for 3 months to get my second draw. All because Biz2Credit said they withdrew and they did not from the sba. Not only that but you cannot get a live person to respond to you. I think I am going to lose out on money that is desperately needed to continue to operate all because of this company. Do your homework. Beware.
Reviewed April 29, 2021
We applied for PPP thru them six months back, we even got approved by SBA but this company kept on asking to download all the tax papers, we sent everything in very timely manner but this people never worked on it and there is very poor communication skill they have, you can not call them and they never call you. It is only thru email, every time you get an email asking for the same document from different people. Ultimately we got an email informing us that SBA DENIED OUR REQUEST, WHICH IS NOT TRUE, WE GOT IT APPROVED BY ANOTHER LENDER. I am not sure if they are legitimate, if they are then they have to reorganized their set up, very poorly handle. I THINK THEY ARE INTERESED IN A BIG COMPANIES, IF YOU ARE A SMALL BUSINESS THEY ARE NOT INTERESTED IN YOU.
Reviewed April 29, 2021
Don’t paid Biz2Credit/Itria Ventures to use their system if you are not a CPA, they will steal your money. They have this subscription, called the premium subscription, it cost 1,500.00 and only after 2 months of use they denied me the right to process application for PPP. Because they claim that they want to help the SBA to prevent fraud. So what this mean if you are not a CPA, every one else is a crook? I have been an EA in good standing for over 20 years and I have never been treated like garbage by so an uncrumples bank. If you have been abused and robed, we should find the way to sue these crooks.
In my opinion the AICPA is working with Biz2Credit/Itria Ventures so CPAs are the only ones allowed to process PPP applications. This is discrimination and racketeering from the Biz2Credit/Itria Ventures by allowing only CPAs. They signed hundreds of accountants and now they are closing the accounts and not refunding anyone. In my opinion they should be investigated by the Justice department, the SBA and the banking department for racketeering. What they are doing now is dishonest and fraudulent business dealings.
Reviewed April 28, 2021
I applied for a PPP loan and was told I was approved. Since then I have received absolutely no communication. I as other on this feed, have emailed multiple times and received nothing!!! I go to the Dashboard today and there is no evidence that I applied. It's as if my information was completed wiped out. Where are the documents I uploaded? Can anyone tell me anything? Horrible service, communication, follow-through...
Reviewed April 28, 2021
I have been trying to apply for the loan for three months and they have not been doing it! I emailed them. No response. They have no phone number. I went down the main building and they wouldn't let me in! They are stealing our money! I tried applying someplace else and I can't because Biz2credit is holding it hostage! The other company that I tried applying totally said I was approved ! What is happening!
Reviewed April 28, 2021
I don't even know where to start. It has honestly become almost a traumatic experience working with BIZ2CREDIT. I have been a part of a forum where some have even had to close down permanently after being in limbo. Here is a summary of my experiences... 1.) 1st round PPP successfully funded 2/2/21. 2.) Application submitted with ALL documents for 2nd round. 3.) Signed form 2483 on April 5th.
4.) Over a week later, I was informed I needed to connect my bank account to verify they will not return the funds if deposited. (Even though I used the exact same banking information as 1st round.) This turned into quite an ordeal. First off, on Yodlee, my bank wasn't on their webpage as a choice for verification, even though on their master list of accepted banks it was listed. I was informed that I needed to enter it in manually, although the option to do that was no longer available.
5.) Finally, they said to verify through Decision Logic, but sent me a link that was for the wrong division of my bank. I informed them that being a sole proprietor, my account was a personal account. Then I received an email where an employee straight out LIED to me. He said, "The link I sent you is functioning for both personal and business accounts." The issue was that they were sending me directly to the business login portal, and I had repeatedly told numerous individuals that this was wrong. (AxosBank.com/business)
I called Decision Logic and spoke to their client support department directly. They said that not only were they sending me to the wrong portal, but the employee from Decision Logic looked further into it and saw that many others had also had the same issue, and were not able to verify. She went on to tell me that as far as she could see, no one from BIZ2CREDIT had contacted them about this, and I was the first to bring it to their attention. I was then told the steps for BIZ2CREDIT to take to correct this. I passed this information on and continued to receive random emails telling me to upload documents I already had done...etc.
Finally weeks later I was asked for my updated phone number, repeatedly again, and I had replied within minutes of receiving their request. A few days later I received a phone call, and I explained what I needed him to do, (send me a link to verify account through axosbank.com/personal, not AxosBank.com/business). He did that and I was logged in and verified within minutes. (Had they done this 3 weeks earlier it would have saved everyone the wasted time.)
6.) After my bank was verified on Friday 23rd of April, I was told to expect closing documents. 7.) Monday 4/26 After I emailed for an update, I logged into my account and it kept saying to upload documents again that I already had uploaded a month previously, almost. 8.) Tuesday 4/27 I received another request for me to go through my bank statements and highlight which items were expenses paid for PPP forgiveness. 9.) Replied with requested statements highlighted approx 2 hrs later.
10.) Wednesday 4/28 I logged into my account and my application is now missing and there is a NEW BUTTON asking if I WANTED TO APPLY FOR ROUND 2!!! Even though my Caweb still shows my Etran number as active undisbursed. So I'm praying it is a glitch. I will update as soon as I know. All of this occurred while I sent daily emails asking for updates and never received replies except when they were seeming to stall and sent emails that were repeats of previous emails and already done. The first round was flawless, so I am beyond upset about how the 2nd round has gone. I hate writing online business reviews as I know the damage that can occur from them, but I owe it to fellow small business owners to make them aware.
Reviewed April 28, 2021
Every negative review here is spot on!!! I applied for my first PPP draw in January. I had questions, emailed them several times and never got a response. Fortunately after a few weeks, I received my PPP. I applied for my second draw a couple weeks ago and am stuck in this "More Information Needed" limbo. They don't respond to emails and if you have any questions or concerns, you are on your own. Getting your money will be 50/50 odds....Do not apply with Biz2Credit!
Reviewed April 27, 2021
Please be wary of this company as they did more harm then good in processing my PPP loan. I applied back in February and almost two months later I received an email indicating that my loan was approved by the SBA, given a loan number, submitted my business bank account information for deposit, signed the required 2483 form and used an automated system to verify my banking information. I received an email that I should expect the loan to fund in 7 business days. Following that, I began receiving emails to provide the same banking information that I had already been provided. (I provided it again.) I wrote emails and tried calling my supposed account manager "Sam P" - but his voicemail box is full. No one ever responded to my inquires.
I recently received an email that my application was withdrawn for failure to provide information. What makes this most frustrating is that because Biz2Credit has submitted a PPP application on my behalf I cannot have another loan processed by a different company because Biz2Credit has reserved my loan information with the SBA by submitting an application in my name. Essentially, this business has prevented me from obtaining a PPP loan despite being in need of the same.
Reviewed April 26, 2021
I can't get a straight answer out of my loan officer. I signed my promissory note on 4/14 and I still have not been funded. I was told my bank sent it back (they didn't per the bank) and when I told the loan officer that wasn't true then it changed to being under re-review with a very rude response from said loan officer. I would just like a straight answer regarding funding as I have submitted everything, signed a promissory note, and have an active loan through the SBA. If they can't/won't be funding my second draw loan, it would be nice if that was just told to me so I could go through a different lender.
Reviewed April 24, 2021
Fast easy process and great people working there like Ron ** funding specialist l. I would definitely recommend the lender to others. I always got my messages answered. The things they asked for was very easy to understand and very exceptional manner. Thank you.
Reviewed April 23, 2021
I have been approved by the SBA since March 12, 2021 and until today April 23, 2021 I still didn't receive my funds. My status on the SBA site says "Active and Un-disbursed". So, people who are saying that the lender has 10 days to disburse the funds are either wrong or what the company is doing is wrong. I would suggest to stay away from them if you want funding and no complications. They are the exact opposite of who they tend to show on their website. Please, STAY AWAY!!!
Reviewed April 23, 2021
I applied for a PPP loan through Superior Business Management. Unbeknownst to me, they connect me to Biz2Credit to arrange the PPP loan funding. I fill out the online information and upload all the requested documents. No matter what I give them, the status is always "more information is needed. Now they want me to link my business bank account through "Yodlee". I contacted my bank, who also does PPP loans and they told me there is no good reason for the request. I looked up Biz2Credit on this website and find out many other business owners experiencing the same results. I am sure many others are getting the same emails as below from Biz2Credit.
"Biz2Credit is still requesting the following to proceed with your loan application. If the link expired, you can request from any Biz2Credit representative that contacted you via email to resend the link: Kindly upload the following document so that we can proceed with your PPP application. 1) Connect Yodlee – We would like to inform you that we have shared the Yodlee link in your registered email address. Kindly check your Junk/spam/promotional folder as well."
Reviewed April 23, 2021
I got my first draw loan with Biz2Credit. They sent me a email to apply for my 2nd draw. After waiting for weeks and getting approved they withdrew my application without any information why after connecting my bank. What is going on? Is this a scam!!
Reviewed April 22, 2021
Horrible experience. I made the horrible decision to apply in mid January and my application was just in limbo for weeks. I made the decision to withdraw and was told it was withdrawn. March 6 I saw it was approved in caweb (even though it was supposedly withdrawn). I had no idea and was never informed, there was no communication, nothing. I didn’t find out until last week that it was them (and not the new company I was trying to apply to). Well now, Biz2Credit is saying that my application was withdrawn when I asked, but it’s somehow supposedly still under review with SBA. They told me there’s nothing they can do on their end and to contact sba. Well of course sba is no help at all so now I’m just stuck, with no funds to assist my company. What a fraudulent, corrupt company out here ruining other companies. I will never recommend you.
Reviewed April 22, 2021
Received SBA/Etran # but all of a sudden when I logged in today, nothing is there and it says withdrawn. It doesn't even show the etran# anymore. Very confused and concerned that all of the info is just gone.
Reviewed April 21, 2021
Avoid this company if you can. It seems as if Biz2Credit was created only to make money off of PPP loans and they have no experience in lending. I am surprised the SBA didn't vet their lenders better. There is no way to actually contact them and speak with anyone, if you contact your loan "specialist" there is never any response. Loans get "approved" by SBA and then sit in limbo with Biz2Credits partner Atria Ventures. There also seems to be no options for actually applying for forgiveness, which is what I think they are going for because that is where they would gain financially. We found them through the SBA referrals because they were the only ones accepting applications at the time, which I now know why.
Reviewed April 21, 2021
I would say no customer service but apparently the computer sends out emails occasionally. I have asked several times for this loan to be cancelled because I cannot speak to anyone about my application. I have sent more than 10 emails with no resolution yet.
Reviewed April 20, 2021
Don't use Biz2Credit/Itria Ventures to apply for the SBA PPP loan. Biz2Credit locked me and my clients out of their portal without any communication. They cancelled the loan after they funded. No reasons were given as to why I've been locked out my account.
Reviewed April 19, 2021
Updated on 04/21/2021: STILL have zero response from my emails/voicemails I’ve left on every number I have found online and called and was actually given a voicemail option. BUT I did get a response to my negative review I left here on 4/19. I got a private response from Biz2credit today 4/21 at 7:26AM “requesting information to look into it”. I responded at 7:50AM. I think it’s amazing that after all my emails and phone calls, it took a negative public review until someone finally decided it was best to “look into it”. Now with that said, let’s see if they actually fixed the issue and finally finalize the application and issue the funds. I will continue to post public updates on this and how long everything takes until it is resolved for full transparency.
Original Review: This has been by far the most frustrating experience! I have been in the "submitted" stage for over a month! I was informed via email that I was approved, given a loan number, submitted my business bank account information for deposit and signed the required 2483 form and it has been "stuck" in this stage since then. I have been emailing both the customer service email as well as my funding specialist Sam P. but I have YET to hear back. There is NO PHONE NUMBER to be able to talk to a REAL LIVE PERSON and I am at a loss on what I'm suppose to do. All I want is a frickin' update on my loan and to know WHEN I can expect the funds. By far the WORST customer service as they clearly do NOT care about businesses that are already struggling and gone through so much hardship with COVID. You want to help out small businesses? At the very LEAST ACT like a PROFESSIONAL BUSINESS and communicate with your applicants!
Reviewed April 19, 2021
I applied for a PPP loan. I sent in all my paperwork. I was approved for a $20,000 loan, but I only needed $2,500. So I emailed them to ask a question. You immediately get a auto response. Not helpful at all. Then I got an email that looked like spam from a foreign name asking for permission to access my bank statements so I deleted it. I called a MILLION times. No response. I emailed a MILLION times... got meaningless auto responses. Then someone actually called me! She was just a customer service person and couldn't help at ALL. She wrote an email to a hirer level and said someone would call me. Never called. Then I got an email saying that I would receive an email from someone asking to verify my bank statements. I never got that email! So, I emailed them again saying I never got the email. Then they cancelled my loan due to lack of response on MY part! That's right MY part! Now it's too late to apply. I'm furious!
Reviewed April 18, 2021
Their "dashboard" never updates. For the past week and a half I have been stuck with the same status of "more information needed" yet, there has been no communication from my loan officer. I have uploaded the required documents several times. How can I supply more information if I have no idea what information they need? I regret ever using them! Please beware!!!
Reviewed April 18, 2021
Updated on 04/28/2021: If I could give zero stars I would. I initially reviewed Biz2Credit back on April 18, 2021, in regards to my ongoing experience with the company as a whole and the nightmare I’ve been experiencing trying to receive my second PPP loan, as well as apply for forgiveness on my first PPP loan. I was approved by the SBA for my second PPP loan back on April 12, 2021. My online dashboard on the companies website shows that I’m approved and it says that it will take 10-12 days for the finalization of my loan docs before I will be funded. To date I have not received any final loan docs to sign. I cannot get anyone to respond to me whether I email my funding specialist or I email customer service.
After my original post on here, I was contacted by Biz2Credit and was told to provide all my info and they would look into the matter for me. I thought that someone would actually get something done because they didn’t want a bad review on the company. Boy, was I wrong on that one. I provided all my info and still haven’t received a response from anyone at the company. Instead I have been receiving emails saying that my ticket has been closed, as if someone did respond to me and help me, but that is not the case by any means.
This company has caused me nothing but unnecessary stress and has wasted so much of my time running around in circles just to try to get an answer and ultimately my final loan docs, which is literally one page, my Promissory Note. How difficult and time consuming is it to generate one page of my info and send to me to sign? My first PPP loan thru them did not take this long. I have friends who have gone thru Womply and other companies and are getting funded within 7 days of applying. So if I can save anyone a headache, don’t come here. I’m still trying just to apply for forgiveness on my first PPP loan thru them, but that’s a whole other joke in itself. Good luck.
Original Review: I received my first PPP loan thru them, and the process went relatively quickly. I applied, and provided all the requested docs. I set up my bank account. I then signed my application that was submitted to SBA. Once it was approved I waited a few days and signed my final docs and got an update as to when I could expect to receive my funds. Pretty painless, however, I still haven’t been able to get a response from my funding specialist on how to apply for forgiveness. I’ve been emailing and emailing with no response. I then get an email telling me to apply for my second draw and it will be even faster since they already have all my info. I figured sure, why not. Now, applying for my second loan thru Biz2Credit has been a nightmare.
I had to enter all my info all over, upload all my documents again, set up my bank account info again, everything all over again. I then receive an email later that day saying I was approved and have my SBA loan number. I haven’t even signed an application yet! I then receive an email from my funding specialist the next day who just so happens to be the same funding specialist on my first loan that will never answer me on how to apply for forgiveness. She tells me I need to link my bank account and provide bank statements so they can check what I’ve been spending my money on. I emailed back informing her that I have already done all this and they should also already have all this from my first loan.
I also ask how I can be approved if I haven’t even signed an application yet? Of course I receive no response, shocking. The next day I receive my application to sign and I do. Then following day I check my Dashboard on their website and it says Approved and it will take them 10 to 12 days to get my closing docs to me. The status bar at the top of the page however still reflects my application is processing. It did the same thing during my first loan request. Per SBA loan rules the lender has 10 days from the day your loan is approved to transfer you the funds. They consider the day you're approved, the day your assigned your SBA loan number.
For me it will be the 7th day now since I’ve been given my SBA loan number and I have no closing docs, still, and no one will answer me. I recommend going somewhere else. I heard Womply does Fast Track applications, and they are fast. The only reason I stayed with Biz2Credit was because I thought my second loan would have been streamlined and way faster since they already had everything, but I should have known when I couldn’t get an answer on how to apply for forgiveness. Good luck.
Reviewed April 17, 2021
This website is a joke, DO NOT apply with them. Reported to SBA And BBB. Next we need to formulate a class action lawsuit as they’re likely malicious delaying applications, if at all funding, to make a spread on the cash. They do not respond to questions, and merely flip applications back and forth between “accepted” and “more information needed” but nothing more is actually required.
Reviewed April 16, 2021
My Biz2Credit Application is not funding. I Applied in early February and got NO dashboard updates past “submitted”, or responses until approximately 10 weeks later when I submitted a help ticket. I then got a generic answer that SBA would process my application “soon” and then they closed the ticket. A few days later I got a DocuSign form and request for my banking information. All of my necessary documents have been uploaded since early February. Status NOW says “more information needed”.
No one answers their phones and I’m getting no response from my assigned “Funding Specialist”. No one will let me know WHAT information is needed. I’m feeling like they’re buying themselves time and aren’t doing ANYTHING with my file. Unacceptable. SBA needs to drop them from their approved service providers. They come across as very scammish and I have NO WAY of canceling my application. And I’m blocked from applying elsewhere due to already having an e-Tran # from SBA.
Reviewed April 16, 2021
Did my first draw with you guys and it was perfect! Not even one bump in the road. I got a notification in my portal that I was eligible to apply for second loan (by SBA standards YES I was). I went ahead and did that. Everything seemed to be going perfect once again. I signed, my Docs, Set up ACH, Got my e-tran number. Caweb (SBA) shows Active/undispersed (which means approved on their end) So, I was sent recently a link from Yodlee to connect my bank account. Okay scary but I tried. Only it was let you do it and it just keeps showing an error and says it doesn't know when it will be back up. Okay fine not a huge deal. However you cannot get ahold of anyone!!! Sam ** is supposed to be my loan specialist. He is nowhere to be found.
DO not use this company if you think they will call you back or send anything other than automated messages to you. This morning after leaving reviews on Trustpilot I get an email saying that I actually need to wait a full 8 weeks from previous PPP and funds need to be used. Guys, the SBA is not requiring that anymore and that is why they sent me a link to apply in my portal for the second PPP!! At this point... I either want to be funded for my approved amount. OR PLEASE just withdraw it so I can get funding from someone else! My Loan number is **. Please contact me. Something here is very wrong!
Reviewed April 15, 2021
The process started out great, I uploaded all my information and the web portal was easy to use. I received SBA approval and my E-tran number pretty quickly and was promised funding in 10-12 days- and that's when things took a sharp turn. I patiently waited for weeks, then was asked to provide more information, immediately submitted that, waited more weeks, followed up on the status and was asked for the same documents I had already submitted weeks prior. I resubmitted again and pointed out the urgency of the loan.
A few days later I was contacted by someone else, saying that I was approved for "$3,57,176" dollars and they need my approval to continue. My application was submitted for over $500,000 and the SBA approved this amount- also the number he listed is not a real legible number, so clearly this was a mistake. I corrected him, and which point he responded with the same erroneous number with the same decimal point errors. I flipped out at this point, and he replied "Don't worry, you just need to submit backup information proving you qualify for the original loan amount and we will proceed at that point". What!!? My whole application process was doing exactly that- submitting our information and all the backup documentation. They wanted me to start all over again because he can't be bothered to look at my file to correct his own error??
There is no way that a professional company would pull these kinds of stall tactics if it was not intentional. I have had other applications through other lenders rejected because Biz2Credit already has my SBA E-Tran #, so I am stuck with them while they play these delay games and choke my business of the desperately needed PPP funds. This should be illegal. To me- this stinks of a scam. STAY AWAY FROM THIS COMPANY AT ALL COSTS. I will absolutely be joining class action litigation against Biz2Credit along with the other negative reviewers who have had the same experience.
Reviewed April 13, 2021
I am writing because after numerous fail attempt at reaching out to anyone at Biz2Credit concerning my application. My application hadn't moved or updated since last week. I signed my contract last week and it just been stuck on contract signed and have not been funded. I know people who signed their contract after me and got funded. This is a disgrace. No one ever replies back to email or anything. I don't understand why would a company operate and don't have the manpower to at least response back to their clients.
Reviewed April 13, 2021
Unable to speak to anyone about loan which I was approved for. Reached to customer service and my tickets keeps getting closed without being resolved. You can’t never reach anyone by phone. I’ve tried calling number back which I’ve been contacted from and it drops call. Some called about me linking my account and telling me a link was sent. I never received a link. I’ve already provided bank deposit form. I’m locked out my account and I’m being told email doesn’t exist.
Updated review: April 21, 2021
Finally resolved.
Original Review: April 12, 2021
Please do your due diligence and read the reviews that are posted everywhere including Reddit. Do not trust the review site listed on their site as most of those reviews had to be left by them. This company is in way over their head. They are primarily from India with only 300 employees listed in NY and India. They have lied to us and held our loan hostage for weeks now. Please check them out before you do any business with them.
Reviewed April 9, 2021
This company has horrible communication. I have been approved for a loan. It’s has been about a month and no funds. I can’t get in contact with anyone after they emails me asking to verify my banking information. When I email back using the same address, they blocked my email. I tried reaching out to customer service using that email address and after some back and forth communication my email address was blocked after they told me they couldn’t find me in the system. Wtf I have all the emails and copies of all documents. I just want to know what’s going on.
Reviewed April 9, 2021
I applied for a ppp second round, and it has been 2 months already approved from SBA still nothing. Every time I try to connect my bank it gives me a error, so I was told to upload 3 months of bank statements which I did 2 weeks ago still no update. Sam doesn’t answer the phone nor my emails. Ayush was helpful at first. Did they stop responding. I’m trying to cancel my app so I can apply elsewhere. They won’t respond. I didn’t have problem with the first one and unfortunately my previous company doesn’t offer second rounds. I do not know what to do. It been 2.5 months since I applied and been approved. Absolutely absurd, unprofessional, and lack of knowledge. I wish I could give them 0 stars!!
Reviewed April 8, 2021
I received an SBA number almost a month ago and nothing has happen yet. They keep asking me to resend the same information and they will not withdraw my application so I am just stuck and waiting. This is the worst experience. I would not recommend.
Reviewed April 6, 2021
DO NOT USE THIS COMPANY----THEY HAVE LOTS OF TIME TO CREATE FAKE 5-STAR REVIEWS, BUT ZERO TIME TO HELP CUSTOMERS!!!! I and thousands of other REAL PEOPLE had a HORRIBLE TRAUMATIC time with Bi2Credit---the 1-star reviews are us REAL PEOPLE. I applied on 9 FEB and only got my money on 6 APR AFTER sending more than 30 emails and making several Better Business Bureau complaints. I only heard from a human 2 times---neither of which did they actually read ANYTHING I had written----and NEVER with any useful response. NEVER EVER USE THIS COMPANY!!!
Reviewed April 5, 2021
Biz2Credit is retaliating against me for filing a one star Trust Pilot complaint and refusing to remove it. I have provided them with all necessary documents yet since I filed that complaint they are now requesting documents that aren’t required and are making me go thru he** to get my full blown tax return which isn’t even required. I sent it anyways. Now it needs to be in pdf form!!! So now I’m still waiting while I’m trying to stay afloat financially! Ridiculous!!!!
Reviewed April 4, 2021
Biz2credit allows you to receive an Etran# from SBA to receive funds then withdraws your application once SBA funds them. It’s a scheme to keep the money in their pockets & then they will say you were denied. If they do not report my information to the SBA as application withdrew & no funds dispersed I will take legal matters at once. Their contacts are not updated. I have sent numerous emails but this matter hasn’t been corrected, I will be reporting this type of fraud immediately.
Reviewed April 2, 2021
If you have opened a loan and are not getting paid write to: DisasterCustomerService@sba.gov and tell them you didn't receive your loan.
My story: I filed for PPP loan through them. According to their web dashboard my application has been in pending state for over 2 months. I wrote them so many times over the past 2 months asking for status of the application. But they kept closing the tickets. I finally went to my bank and applied with directly. The bank approved my loan after 2 days and submitted on the 3rd day. But SBA rejected the loan saying a loan has already been issued. I wrote Biz2Credit and asked them to cancel the loan as I'm applying through my bank. They immediately responded saying they have canceled the loan followed by a another email Urging me to connect my bank account with their website and provide additional forms and information, otherwise I will lose the approved loan.
Since then, they again stopped responding to all my emails. I have learned that they have collected the money, but trying to hold on to it. They won't or can't cancel the loan as they have collected the money from SBA. I'm working with my lawyer to see if I can bring a lawsuit against them. I have also contacted SBA and informed them about the company.
Reviewed April 1, 2021
I still can't believe this company is authorized by the SBA to fund loans. PLEASE GUYS STAY AWAY FROM THIS COMPANY!!! They are very disorganized. They obviously don't care for small businesses. They'll scam you into giving you E tran numbers issued by the SBA, which will prevent you from going to other lenders. I have been approved since January and still haven't been funded yet. I have just checked my account with SBA, it's showing that the funds have been reserved for my company and yet to be funded by Biz2Credit. THIS COMPANY IS A NIGHTMARE!!!.
Reviewed April 1, 2021
My experience with Biz2Credit is consistent with the other poor reviews. There is zero communication to or from the loan provider (in my case Sam **). Although I received approval from the SBA within one day, Biz2Credit sat on my verification beyond the 10-day SBA disbursement time period and then belatedly requested additional information that I had previously provided. Like others, I am considering legal action and if enough of us join we can form a class action against this company.
Reviewed March 31, 2021
Applied for the PPP in Jan 2021. Got an email saying Submitted to SBA on Jan 30. Been stuck there ever since. Contacted support on March 29 and got response saying application was never submitted to SBA and said I need to sign up for a webinar on common mistakes yet never told me what my mistakes were nor was there any email or anything in my dashboard saying there was a mistake or missing information. Emailed 4 times since then and have gotten no response. DO NOT USE THEM IF HAVE THE CHOICE!! As you can see from the other reviews this company doesn’t care about its customers. Run away.
Reviewed March 30, 2021
I am using Biz2Credit to apply for the PPP small business loan. This was recommended by a daycare tax accountant. What a mistake! It is impossible to get in touch with them. Their "dashboard" never updates. For the past week and a half I have been stuck with the same status of "more information needed" yet, there has been no communication to tell what more they need. I have uploaded the required documents. How can I supply more information if I have no idea what information they need? I regret ever using them! Please beware!!!
Reviewed March 27, 2021
Been in the pending review stage. No response. Sent emails no response, been doing everything they asked for. Still not responding. I highly wouldn’t recommend this company. They don’t care about customer satisfaction. They hold the loan transaction in one stage towards the end with no response.
Reviewed March 26, 2021
My funds were returned and I’ve been stuck in the funding queue for over a month. No one ever replies! It’s extremely frustrating! They give you an Etran number and don’t respond. I’ve emailed 13 people!!
Reviewed March 26, 2021
Began the process of my PPP loan, slow response, then they TEXT me a message, and asked for my password for my online banking so they could login to my bank account and view my banking transactions..?? Seriously!!?? I don't think so!
Reviewed March 26, 2021
To whom it may concern I’m writing this letter to complain about this companies services. I been trying to reach out to you guys and let you know Biz2credit was very horrible with their services on obtaining a PPP Loan with them. I applied since 01/25/2021 and was approved by the SBA and they made me wait for two months just to withdraw my application. Now I been trying to reach out to them to release the Etran number that they have so I can apply elsewhere before the deadline is up. I’ve called and email multiple times to request them to release the Etran and they are not responding and also not caring to do so. I’m asking if you can close out the Etran with biz2credit by today so that I may apply elsewhere. Please I appreciate that. Biz2credit is a horrible company to do business with.
Reviewed March 26, 2021
I applied for my PPP loan in January, it was approved for financing on Jan 28th. When I hadn't received the funding by Feb 7th I began communications with Biz2Credit to determine why. They claim the bank returned it. While it was going to our Biz savings account, we submitted the required voided check from our biz checking account to make sure there were no more issues. After a dozen emails and leaving at least 6 phone messages, I received an email stating that someone was working on it. Two months after approval, they requested additional files.
That in of itself is illegal, the funds were approved and there is NO reason to continue to delay the funding. I believe the company has stolen my money. A complaint has been filed with the US Attorney General's office, and if I can find a way to do so with the Inspector General's office for the SBA, I would. This company deserves to have its certification removed from the SBA! Busy or not, especially during these hard times, customer service is critical at all times. This company clearly does not understand this, nor care. I hope they are brought up on criminal charges. I have begun the process of asking for a civil case for damages.
Reviewed March 25, 2021
I should have read the reviews when my accountant suggested this company. Better yet I should've crossed checked my accountant! This company has all of my important requested documents and no reply. No calls, emails, support tickets have been answered and the deadline is nearly days away. What is even worst is that my accountant has now ghosted me. I JUST DONT KNOW WHAT TO DO.
Reviewed March 25, 2021
The Comments on here explain it all. The only reason I gave one star is to explain my terrible experience. I applied and was put on hold for about two weeks only to get my app was not up to standard with no explanation. I was locked out of my account with no way to see how I can fix whatever is needed. I have a second draw that I can’t even do because I’m locked out. Terrible experience. Don’t recommend.
Reviewed March 23, 2021
I applied with Biz2credit in Feb 2021. I submitted everything they ask for. My application set in verify status until march. I received a etran number but they then ask for me to sign into yodlee to view my business checking account. I signed in and gave access. After I did that my application set for 1 week, I sent an email to their help email the next day my application went from verify to approved a day after it was showing withdrawn, I never requested my application to be withdrawn. I have employees I have to pay as well as interviewing, no one is responding to my email. This is so frustrating. I don't know what to do. Time is running out.
Biz2Credit Company Information
- Company Name:
- Biz2Credit
- Company Type:
- Private
- Year Founded:
- 2007
- Address:
- 1 Penn Plaza, Ste. 3101
- City:
- New York
- State/Province:
- NY
- Postal Code:
- 10119
- Country:
- United States
- Website:
- www.biz2credit.com
