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Reviewed Aug. 25, 2023
Very disappointed in Toyota. I really hoped Toyota would care more about their reputation. I called the dealer to set up a warranty check because my front end has started shaking as I brake now. Told her on the phone that I assume there is an issue with the pads/rotors. She said nothing and scheduled the appointment. No big deal, sometimes reliable brands have innocent issues, good ones live up to it and respect their loyal owners (I've bought multiple vehicles from them)... I was wrong with that thought.
When I showed up (after taking time off of work) they then decided it would be a good time to tell me that the warranty does not cover brake pads or rotors. That is a normal wear and tear item. I would have to pay out of pocket for the analysis and repair. No thanks, you put cheap materials on your vehicles to save money/weight (my opinion), and expect me to pay you to put more junk on my truck as a replacement. Nah.
This is when I said: "Really? Normal wear and tear for a truck with 10,000 miles on it? That is insane! Brake pads last on average of about 45,000 miles, and rotors go like 70,000 (off the top of my head estimate from stuff remembered from years back)." The reply: "Well, it's probably because you towed with it or did mountain driving." - Your fault, not ours... Me: "Really again??? You're telling me that you market the '22 Tundra SR5 at 12,000 lbs. towing and me towing a 5,000 lbs. boat one time has ruined my rotors/pads? Wow, somebody must be lying."
Now another brilliant comment: "Well then, it must be how you have driven down the mountains and such. I personally own a '21 Tundra and it did the same thing. I had to change my brakes super early." -- ha ha this was supposed to comfort. No ma'am, that means we have a recurring issue! -- I have been driving in Colorado for 23 years, in the mountains non-stop. With trucks towing campers, ATV trailers, boats, etc. I have never had this issue. I know how to drive.
I started reading around to see this is a common issue. One thing that I read is that Toyota sacrificed quality of metal in their rotors to save weight and improve fuel efficiency. Reducing the quality and durability. I guess the new Tundra is experiencing a few "first/second year" issues that they need to work out in future years. Hopefully they live up to it and start treating their existing customers better. I'd wait a few years before going with the new Tundra. Disappointing to say the least. I guess I will go back to Duramax. Honda it is for my next SUV/Car... Stay classy, consumers! ~Heartbroken Loyal Toyota (ex?) Customer
Reviewed Sept. 27, 2022
I only had my 2022 Toyota Tundra for 3 weeks and I experienced rat infestation and damage to my vehicle wiring and Toyota does not cover it under warranty. I traded a 2017 GMC Savana 1500 for it which was parked in the same spot as my Toyota and never had one issue of rat infestation. I so far have had wiring chewed up, rat's nest in engine compartment and filter compartment and experiencing check engine lights going on and dashboard issues. Do not buy any Toyota. They do not cover it under warranty and it is the result of soy based wiring!!!
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Reviewed Sept. 14, 2022
We own not only 1 Toyota Brand Vehicle but 4. My husband was driving a 2018 Toyota Tundra on July 26, 2022. He was involved in an accident. Traveling at more than 60+ MPH with full frontal impact. The truck was totaled, thank goodness he walked away with only minor injuries. In a full-frontal impact accident at more than 60 mph no airbags deployed. NONE! There are no airbag recalls for this vehicle. I assure you. When I purchase a car/truck I look at safety ratings and reliability like I believe most people do. Hence the reason I own 4 Toyota brand cars/trucks. After this accident I reached out to Toyota and asked them to investigate (which they did). Once I had received their response from that investigation that is when I decided to take action any way I could.
I drive not only my children, their friends and my brand-new infant granddaughter around in my Toyota vehicle because I believed it was safe and would help keep all of my precious cargo safe as well if anything were to happen. Well, that was a false sense of security. Toyota's response to that investigation was. "There was not enough of a frontal impact to warrant any airbags to deploy." WOW. Considering it is totaled and we received the money of over $40,000, from the insurance company. The back seat under it looked like an accordion and could not close back down after the wreck. But, Toyota states not enough of an impact? How bad does the wreck have to be in order to be enough of an impact? Does someone actually have to die for this to be enough?
I would think twice before ever considering to buy you or anyone in your family a Toyota brand product. Your life and or your loved ones' lives do not matter to them. (Unless by chance they die in the accident) Because, Their safety products do not live up to what they advertise and or say. Toyota is a multi-billion-dollar company and as a company in whole they do not give 2 ** about their consumers or their lives. If you want to have a safe vehicle for your family. Do not buy a Toyota brand product.
Reviewed Dec. 17, 2021
I'm the owner of a 2018 Toyota Tundra and I'm experiencing an issue with my sunroof. The materials used are faulty and Toyota doesn't stand behind it. It's either the design or the material used are failing as this is a known issue for Toyota. I have been loyal to this brand since 1989 and I'm sad to say this will be my family's last Toyota product. The truck has always been babied and stored inside. It only has 72K km on it. I contacted Toyota Canada and they can't do anything for me. This is very disappointing.
Reviewed Jan. 22, 2020
I have a 2014 Toyota Tundra with 75,000 miles on it. I started it up and the engine light and the trac light came on. I drove it and it did not feel right. I went to AutoZone and they plug it in and said it has a bad knock sensor. I called the Toyota dealership and they told me it was a bad knock sensor and it is located in the middle of the motor and would cost 4,500 dollars to fix over 24 hr. labor. I will never buy a Toyota again,!!!
Reviewed Dec. 15, 2019
This truck has treated me very well for 8+ years. No problems other than normal wear and tear. Keep in mind, I have had regular maintenance, tire rotation and pressure, monitored fluid levels frequently, and addressed all issues immediately so they did not become worse and more expensive to fix.
Reviewed Dec. 14, 2019
I have driven the wheels off of my 19 year old Toyota Tundra and it keeps on going. We have always had a Toyota vehicle in our family and they all last for as long as you want them to. I insisted that my daughters always drive them, especially when they had to work late shifts. The Camry and RAV4 both lasted 15 and 16 years respectively, and were still running when we traded them. Toyota's are still the most reliable cars and trucks on the road, and my Tundra has never broken down one time since I have had it. I recommend any Toyota!
Reviewed Dec. 13, 2019
Great truck. Minimal care. It is a workhorse going through snow like a hot knife through butter. Overall I love this truck. Only draw back is parts can be a bit high but if you shop around you can keep that cost down.
Reviewed Dec. 12, 2019
A very reliable and dependable truck. I have been driving this truck for five years and 71,000 miles already and not a single breakdown. Things that usually wear out faster such as battery, tires, brakes are holding up pretty good. In summary: It's an absolutist amazing truck and I would buy another one like it.
Reviewed Dec. 6, 2019
The Toyota Tundra is a very rugged powerful looking and feeling truck but yet runs as smooth as a car. It has no problem pulling my 30ft pontoon boat and is fuel efficient as well. It has gone up in value and it's a 2013. Looks great inside and very roomy. Back seat reclines which is a plus. I would highly recommend the Toyota Tundra for the 1st time truck buyer who is looking for a heavy duty truck that holds it's own.
Toyota Tundra Company Information
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- Toyota Tundra
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