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Toyota Tundra
Overall Satisfaction Rating
1.87/5
  • 5 stars
    19
  • 4 stars
    5
  • 3 stars
    11
  • 2 stars
    33
  • 1 stars
    99
Based on 167 reviews that contain star ratings
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Toyota Tundra

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The Toyota Tundra is a full-size pickup truck. Read more Toyota reviews to learn about other models.


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394 Toyota Tundra Consumer Reviews and Complaints

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Rated with 5 stars
Verified Reviewer
Original review: March 19, 2019

We bought the truck used and it has been great. Traded in my old T100 so we could tow more weight. The only problem, the 2010 model does not have electronic brake assist, really? A tow package for 10,400 lbs and no brake assist. We found out in Texas, we could not pick up our new RV without the brake assist. I added an after market, but it would have been better if the "tow package" also had the electronic brake assist included.

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Rated with 1 star
Verified Reviewer
Original review: Feb. 21, 2019

I recently bought a Tundra and it will be my first and last Toyota. After being tricked and manipulated by the dealer into buying something that didn’t meet my needs and attempting to solve the issue with the dealer and the GM of Jerry Durant Toyota calling me a liar I reached out to customer service who don’t give a damn. They refuse to do anything to help the situation. My happiest day as a Toyota owner will be the day I get rid of it.

8 people found this review helpful
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Rated with 1 star
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Verified Reviewer
Original review: Feb. 11, 2019

This is my first Toyota purchase and will definitely be my last. After owning every American brand of pickup I decided to try a Toyota Tundra 1794. I had heard that it was a decent truck. After I purchased it I noticed that the interior seemed to be very poor quality so I thought that it may work out because I have always been very careful with my automobiles. Once I had just over 25,000 kms on the truck I noticed that the drivers seat was collapsing on the left side. After taking it into the dealership for warranty they replaced the seat cushion and the leather cover. When I picked the truck up I noticed that the new seat was already collapsing on the right side. When I bought it back to the dealership they said that they couldn't do anything about it and told me to get in touch with Toyota.

I contacted the company and their representatives had me jump through a bunch of hoops to get them information and pictures of the problem. When that was all completed after over 2 months they said that they wouldn't be able to do anything else to fix the problem. This is the first time in my life that I have run into a company that won't stand behind an inferior product. After doing some research I found out that Toyota has been dodging issues with their products for years. Don't be fooled by some of the positive things that you hear. I'm not sure who is behind those reviews but I got fooled. Never again will I purchase a Toyota.

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7 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: Jan. 28, 2019

Tundra is only a good truck if you have always Tundras or this is your first truck. Otherwise it’s junk. I rolled over 10,000 miles on my 2018 1794 truck today and every one of those miles has been a pain. Quick background, I have owned over 30 trucks. Mostly Nissans and a couple of Tacomas. Here are the issues I have been having: Front bumper is crooked and has been since day one. Front seats are extremely uncomfortable On long trips. I constantly have to keep moving around to stop my back from hurting (I’m 5,9 and 160lbs). JBL audio system?? Wow. A step up would be to have no radio at all. No bass at all and the subwoofer doesn’t do anything at all at any volume. Bluetooth audio streaming is also terrible and very very low volume.

Front radar on several occasions has the brakes lock up with nothing in front of me. There was no fog, snow or rain either. Ride is rough for a $53,000 truck. Bumpy and all over the road. I’m sure the horrible tires that came on it stuck have a little bit to do with it. I purchased the truck to be able to tow. This thing is pitiful with any weight behind it. It has a lot of torque on paper but I’m not feeling it. Doesn’t pull a trailer with confidence. Could be the C frame that’s riveted together. Needless to say, I only drive the truck when I have to and I now tow with my 08 V8 Pathfinder. This has been by far the worst truck I have ever had. I would sell it but it is already lost a ton of resale value. Will not be buying another Toyota.

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9 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Dec. 19, 2018

The truck is 10 years old and only has 65,000 miles on it. I've taken great care of it in hopes it would last, including underbody spray washing in the winter. Got a recall notice about frame rust. Dealership inspected and said it wasn't bad enough to require replacement under warranty. Two weeks later, the gas tank fell out on the road while I was driving. Shop says it wasn't the tank straps. The frame the straps are attached to has rusted out. Why can't Toyota get on top of these rust problems? I had a Tacoma in the 1990s that the frame also rusted through. Next truck will definitely be a different brand.

12 people found this review helpful
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Rated with 1 star
Verified Reviewer
Original review: Nov. 8, 2018

Recently bought a 2018 Toyota Tundra Limited. After 80 miles, nothing but problems with everything to include the warranty to comes it. Made 27 trips worth over 540 miles to the dealership (Foss Toyota) to have these issues fixed with only two things replaced. They come with excuses and no fixes. The worst thing is with all the safety innovations, the truck almost killed total of 9 people, in two separate instances. Should have known that a company that can't build a dash, can't build a safety system either.

They did not plug in a connection plug all the way and could not see the temperature gauge or the cruise control display on the dash. After setting it the old way, with no display on dash, truck accelerated to over 90 mph in a corner and almost went off a 30 foot cliff. In the other instance, while on my way back to Wyoming in July, with cruise control set at 80mph, came over a hill and had a vehicle, 75 yards a head of me in the slow lane, pull into my lane to pass a diesel truck, causing my truck to spontaneously slam on the breaks. I was on about 20 yards onto 4 inches of frozen hail covered the road. The vehicle went into 80mph spins. Toyota safety system is going to kill people.

With more problems with the safety system, every time I come up to a cattle guard or a water gutter in the road, my truck sounds off alarms, telling me to brake. The stereo is pointless, 12 speakers including a subwoofer and my cellphone sounds better. Even after they replaced it. It took three months and over 8 times to the dealership before they replaced it. Since new stereo, still has the same problems, like won't connect to blue tooth, low sound, subwoofer not working, no display at all. Boy I am glad I got 3 months of Sirius XM for free because I did not have a stereo that you could listen to it. Toyota will not fix it. Numerous times, bluetooth does not work, so hands free does not work. All these times, have been proven to the service manager with zero cares or concerns about my satisfaction. Toyota still has not fixed all the issues with the stereo.

When the AC is turned on, it fills the cab with a pungent order of mold. Toyota will not fix it. The rear bumper plastic flaps that caused Foss Toyota in Casper Wy to replace it. After they replaced it, they plastic lines have unequal gaps in the pieces. Toyota will not fix it. The dash is unacceptable, more curves in it than the all the contestants on the biggest looser combined. You can see under the foam in places. When I bought the truck, the dash did not look like it. It was brought to my attention from friend. I asked the dealership, (Groove Toyota in Denver Co) and he said it would be covered under the warranty. I also noticed when they pulled it from the back that there were towels in the window. By the time I got back to Casper Wyoming, the dash had numerous waves in it.

Driving down a dirt road, dust fills the cab when all the windows are up. Toyota will not fix it. There is water in the doors constantly. Now with the winter months, the water freezes and breaks off causing it to rattle when driving. Toyota will not fix it. There is a gap in the driver's tail light, thats causes my truck to whistle while driving down the road. There is a gap between the light and the truck bed. Toyota will not fix it.

Now with the winter months upon us, the heater cannot warm the vehicle up. Maybe the heat is leaving the vehicle through the spaces that the dust is coming in. The switch to change the setting from floor to mid chest area to front windshield does not work. Just a little air goes out all the places. Even with all the front vents closed, the same amount air comes from all three areas. Maybe the button to switch the position is only there for looks. The hot air that comes from the top of the dash cannot even melt snow or ice on the front windshield. Maybe, my curved dash is blocking the air from reaching the windshield. After feeling the air come out, it is not enough to melt the snow. Farts have more heat and airflow than the Toyota Tundra heating system. I am betting that Toyota will not fix this issue either.

Foss Toyota of Casper Wyoming, I think has an issue with fixing my truck because I did not buy from them. I saved over $14,000 dollar by traveling 4 hours south to buy my truck. Every time I take my truck to them, they compare it other Tundras on the lot. All with the same result as they say. I keep telling them they are wrong and the ones on the lot are a lot better than my lemon. Numerous emails to Toyota Service care has proven that they don't care. I have been a die hard Toyota fan since owning my first Toyota in 1990. I have had more problems with my truck in the first 800 miles with this 2018 Tundra then I have with my 8 other Toyotas and 900,000 miles. I am to the point of seeking a lawyer.

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16 people found this review helpful
Rated with 3 stars
Verified Reviewer
Original review: Oct. 4, 2018

Recently purchased Tundra and have 2 times back to service for steering wheel of center and alignment. Problem started right after 100 hundred miles. And still not right after two times service. I have now 2000 miles and now is piling to the right.

15 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Aug. 4, 2018

Mid-July of this year I purchased a 2018 Toyota Tundra SR5 from Towne Toyota of Ledgewood, NJ. I made it 12 miles from the dealership when the 4 hi and 4 lo lights came on and started blinking. After bringing the truck in for warranty work, the 4x4 actuator in transfer case was replaced, drive about 5 miles from the dealership and the lights came back on. The service department is dumbfounded and wants me to leave my truck with them for multiple days, unfortunately I can’t do this unless they provide me with the same vehicle because I use the vehicle as a work truck and have it loaded with tools (welders, chip saws, pipe threaders, etc).

I spoke with Toyota corporate and the last I was told is that they are going to attempt to provide me with a truck but can’t guarantee it. This is unacceptable, I spent 47k on a new truck and any other dealership would have offered to replace the vehicle or not inconvenience me and affect my livelihood. I will not purchase or recommend another Toyota product.

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18 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: June 21, 2018

This is our second Toyota Tundra that we own. We needed a heavy duty truck for our job needs. This truck is primarily used in my husband's work. It's very comfortable and I occasionally drive it. Also, we get a lot of compliments on the new cement color. The seating is very comfortable and the tow capacity is definitely perfect for hauling. The tires could be a little bit more beefy but they don't seem like they will wear as well as others we have had in the past. Would purchase again.

18 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: May 9, 2018

The performance of the 2016 Toyota Tundra 1794 is excellent, interior and options are exceptional, it drives and handles very well and cab space is enormous; the only small downside is the size is a little too small, but it just fits in my two car garage.

9 people found this review helpful
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Toyota Tundra Company Information

Company Name:
Toyota Tundra
Website:
www.toyota.com
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