
Toyota Tundra Reviews
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The Toyota Tundra is a full-size pickup truck. Read more Toyota reviews to learn about other models.
Toyota Tundra Reviews
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Reviewed April 5, 2017
2016 Toyota Tundra 1794 Edition - First issue I believe to be suspension related. Truck hits a bump and shakes... a lot. Sometimes a full 5+ seconds after. Brought it to multiple dealerships, multiple technicians say it's normal. Tundra's are just a really rough ride. Second, the rear window. Absolutely love that it goes down all the way but there's probably a reason not all truck manufacturers do this. It sounds like the world is coming to an end. There is a VERY loud grinding/squeaking noise that happens as the truck bounces. Dealership again says this is normal; there is only one bracket that holds it in place and so if the window isn't up all the way it moves around a lot. Other issues exist but those are the two that would keep me from buying another Tundra. 10,000 kms on this thing and it drives and sounds like it's 30 years old.
Reviewed March 13, 2017
I just got off the phone with a case manager name Marquita from Toyota. I had called three days earlier and was told a case manager would call. I received no phone call, and had to call them myself. My Tundra is one of the vehicles affected by the lack frame protection resulting in a severely rusty frame. I had the frame inspected by a local Toyota dealer and was told that the undercoating that was meant to solve the problem was poorly applied. Huge chunks are my frame are falling off and the frame is exposed causing it to continue to rust. The master technician brought me back to show how the frame was not originally prepped and the undercoating was thinly applied.
So back to the conversation with the case manager. Marquita proceeded to tell me the undercoating was a one time remedy to the frame rust problem. Whether or not the undercoating was done well or not, Toyota is not willing to rectify a poorly done "solution". The same rusty frame is under all the slime they applied and now it is going to continue to get worse. This is a known issue, and I believe Toyota sued the manufacturer of the frames. And me and the other owners are left to rust.
Reviewed Feb. 5, 2017
TPSM Light Comes on.
I have two XSP Tire Wheel Package and, My Vehicle has been Shaking in the SEATS, FLOOR, STEERING WHEEL and GAS PEDAL. The Service Dept. told me that it's the XSP Tire and Wheel Package. And, that and Tundra WILL SHAKE WITH THAT PACKAGE SO AS LONG AS THAT XSP PACKAGE is on that Tundra. Well, why does Toyota keep installing tire and wheel packages that makes their vehicles shake/vibrate. If you Google Toyota SHAKING/VIBRATION you will see that it's happening in many different Models and nothing is being done. Toyota Claims the SHAKING/VIBRATION IS A VEHICLE CHARACTERISTIC. WOW!!! Please Google before you buy a Toyota product.
Reviewed Dec. 22, 2016
My 2005 Tundra has 38,000 miles and was recalled for the "service campaign" of re-coating frame due to rust. Promptly got this done and within 4 months huge pieces were peeling off. Notified dealership, took in to be looked at and they said this was a one time coating and nothing else could be done. Opened a case with Toyota headquarters - nothing. 1 year later shifting cable AND brake lines break - private mechanic said due to severe rusting. Back to dealership, NOW they offer to re-scrape undercarriage and reapply coating along with $6000 estimate of other repairs/maintenance needed. Supervisor showed me underneath truck when up on lift and it looks like it has been sitting in salt water-rusting. It's that bad. Dealership also stated that they rate the rust condition on the vehicles from 1-10, 1 being the worst and 10 the best. He stated when my vehicle initially came in it was rated a 3!
I WAS NEVER INFORMED THAT THIS VEHICLE WAS IN THAT BAD OF SHAPE! I expected the dealership to let me know of any concerns after the initial coating! My truck has now been at the dealership for almost 3 weeks in trying to resolve - I believe more than a rescrape and recoating is needed. I am so incredibly disappointed in the handling of this situation and the hush-hush attitude of Toyota and the dealerships about how bad this problem is! I have owned 4 Toyotas and am no longer a loyal fan. Help!
Reviewed Dec. 12, 2016
I had a 2000 Tacoma 189,000 miles on. It ran great. Everything was good. One day coming from work hit a curb started driving funny. I was going to take it to a mechanic. Started looking at it I noticed my whole frame was cracked. I got frame cancer. I called Toyota. they know of the problem but my truck was too old they didn't care if my frame broke and I killed myself or somebody else. So I was stuck with my truck. Can't drive it. Can't sell it. Had to part it out. I started investigating and almost every Toyota has this problem and Toyota knows all about it. So if you are buying a Toyota make sure you get it checked out. I will never buy a piece of ** Toyota again. I bought a Chevy. so I hope you read this and think twice about getting a Toyota.
Reviewed Dec. 6, 2016
I recently bought a 2003 Toyota Tundra sr5 with 89000 miles on it. Now having owned a few Toyota cars in the past I was pretty certain the money was well spent. Unfortunately for me I was wrong. It seems that Toyota has some serious issues with the frames of their trucks. Had I known I need to climb under the truck and inspect the whole frame before buying it I would have bought a Chevy. After having lost my steering I took into the shop only to find out the front chassis had completely rotted out. And having to tow it to another shop to be told the same thing the mechanics explained it was very odd to only have 1 portion of the frame rot out while the most exposed areas of the frame were still in ideal conditions. So like most people I jumped on the Internet to find the 2003 Tundra had a lot of problems with the frames (so did the tacomas, both from 1998-2015).
Once I contacted Toyota customer service told me my truck was inspected 5 yrs ago and not 1 concern was found. I then asked for a detail invoice of what was done. I was sent chasing my own tail when nobody from Toyota would give me a straight answer. I now have to spend another $2000+ to get a truck that should have lasted me another 200,000 miles while Toyota customer service washes their hands clean of any responsibility. For those of you who are looking for a good reliable truck new or used stay away from Toyota. Their engines might last but if there's nothing holding it up what's the point. Toyota trucks and the customer service reps have fallen far where they used to be.
Reviewed Dec. 3, 2016
This was the 2nd Tundra Crewmax that I bought new. The quality from the 2011 to 2017 has greatly decreased. One of the nice features of the Crewmax was that the back seat reclined, not anymore for the 2016-2017. The child seat latching system in the back flawed. Because the seat no longer slides or folds forward they have a nylon strap directly behind the headrest in which you put your car seat strap through then you have to go to the center of the backseat to attach to another strap. This puts sideways pressure on the car seat, not backwards force which is needed in my opinion.
The carpet is something you would find as a bed liner. It is cheap and will wear out with minimal use. All the storage space you once loved is now gone. The 2017 will be the last Toyota I ever buy and I strongly suggest that if you're considering a Toyota to look at every detail before making a decision. If the dealership would take it back I would happily return it for may 2011 model.
Reviewed Nov. 9, 2016
I own a 2006 Toyota Tundra and absolutely love and trust this truck. I bought it used in Fort Wayne Indiana with 38,000 miles. I take care of my vehicles. Oil changes regularly (Royal Purple synthetic), regular maintenance is done as well. Two recalls and a Toyota service notice have been taken care of. Recalls were lower ball joints. Toyota covered this with no problems. Frame inspection recall. Mine had no issues. Tensioner belt assembly issue. I paid for that. Currently have 119,000 miles as of 11/8/2016. Changes I have made, removed the muffler for a more rumbling sound, leveling kit, 285 sized tires, cold air intake, replaced the radiator (very easy to do) along with temp sensor and thermostat.
Fuel pump and starter are still good. The starter is buried in the engine and will cost $700 plus when time to replace. I have replaced the stab links and stabilizer bar bushings. Wheel bearings no issues with those yet. I replaced the front shocks within the strut at 100k. Timing belt, water pump and belts were replaced at 98k miles as a precaution for $750. Timing belt still looked new. Tech said could of went another 30k miles easy. Drive shaft, no issues, 4wd never an issue. Replaced all the gearing oils front, rear and transfer case with Royal Purple synthetic. Replaced rear supports for the tailgate. Most likely will never buy anything but a Tundra ever again. I get my truck oil sprayed yearly. After 10 years, this truck can be mistaken for new. Satisfied customer here.
Reviewed Sept. 22, 2016
In 2010 I purchased a Toyota Tundra thinking that this company would stand behind their vehicles. This company has had and still does have a problem with the secondary air system. They have extended the warranty for this system admitting that they have a problem. This is an expensive fix for consumers over $4000.00 and still no recall from this company to fix the problem. Without this fix you are unable to get an inspection because it is an emission problem. Consumer beware that you will have this problem if you keep your vehicle for over the extended warranty time allowed.
Reviewed Aug. 30, 2016
Have a 2016 Toyota Tundra with 7000 miles on it, purchased new. The transmission started slipping on it so had it towed into dealership. They stated it had slippage codes in computer so they would need to put new one in but would not cover it under warranty. They said at sometime the rear wheels were spinning faster than the front is why. I do not understand how that deems it unwarrantable.
Reviewed Aug. 11, 2016
My first new 1987 Dodge pickup mostly junk. Then a new 98 Ford 4WD Lariat, a bit better but had inadequate brake issues and transfer case sticking problems. At 5 years old couldn't wait to get rid of vehicles. Bought a new 2003 Tundra and has been almost like a fine Swiss watch. Had to have the fuel filler neck replaced because the old necks in this model year was causing a sensor light to come on in the cab. I live in AZ so body rust not a problem. Because I let the truck go to log without replacing front shocks I had to have some minor work done. Other than that and new batteries can't think of anything I have had to have done. One thing that is annoying every time I schedule service with Toyota they practically beg me to sell. From what I understand somewhere in the 2001 to 2005 range are the best model years. I'm tall so I have to hunch a bit to get under the top of the door jam but there is plenty of head room inside.
About 2004 I think they put in taller cabs and offered 4 door models. I like mine cause it looks sleeker with the shorter cab. It runs off the line like a bat out of hell nearing 5 second zero to 60 time.. Though I did get in one minor accident I got it back to still looking practically new. I just cancelled my Service appt yesterday cause someone at the dealer called hours after I made the appt asking all kinds of weird questions that seemed unusual. The fact they want me to sell every time I make an appt.
If you have one of these coveted model years try to keep it unless you're having lots of problems. I don't like the new Tundra - way too big unless you want to tow with them. If you want to see the fastest pickup ever made GOOGLE it. ON the site I found it had the 10 fastest pick ups ranging back 20-30 years. There is a Tundra model forget the name (a standard cab) that they claimed could stay right up with any Italian sports car model off the line.
Reviewed July 7, 2016
I bought a 2006 Tundra a few years ago and got the vehicle nicely washed and polished at a dealership in Tucson. After about 10 washes the paint disappeared on the hood and roof. I contacted the dealership and they accused me I did the damage probably myself and refused to fix the issue. I wrote Toyota and got no help whatsoever - no surprise. Well, that's just an optical issue. Later I got 2 recalls and went to a dealership in Sierra Vista to get the recalls taken care off. The service guy was just laughing and said Toyota "might" have the parts for the repair late Summer 2016. Called today - nothing. Recently the truck starts to overheat, driving in city traffic. Since I got it, the ac won't blow cold in slow traffic.
Toyota is only interested in quick sales. There is no customer care. Also the repair prices in their dealership are outrageous. I had the U-joints changed and Toyota dealer wanted $1200. Got this fixed at a local car service shop for $380 including parts. Never ever will I buy any Toyota product again. For the same money you can get a high quality German product. I am just waiting for the Mercedes Benz Pick-up to come out next spring and these arrogant Toyota guys can kiss me goodbye.
Reviewed June 6, 2016
I just purchased a 2016 Toyota Tundra Limited 4 days ago, after waiting for it for over 6 weeks. This morning, when I was familiarizing myself with my brand new truck, I discovered that the spare tire is an 18-inch Michelin while the ones on the truck are 20-inch Bridgestones. My suspicion was that the tires were swapped at the dealership from Michelins to Bridgestones and that whoever did it did not even bother with the spare. The dealership salesman I dealt with said there may have been a mistake installing the wrong size, wrong brand spare. But who would make a mistake like this - The Toyota people at the factory?
If this is the case, what other incorrect parts were installed? This to me is indicative of a very ineffective Quality Control - let the customer find out the defects years later after the warranty expired, or God forbid, after a major breakdown, and then they tell you you're SOL. Less than 1 week and I'm already regretting my decision to buy Toyota. Anyone out there has had the same experience?
Reviewed June 6, 2016
I have a 2006 Tundra and am very dissatisfied with it. I own a farm, and I expect a truck to perform. With 33,000 miles, I noticed transmission oil leaking from the bell housing where the front drive shaft connects to the transmission. There is no way to check for low oil because the transmission is sealed with no oil stick (how stupid!). The dealer changed the seal under warranty, but the mechanic admitted the seal he took out looked good. The only way to truly fix the problem was to also change the drive shaft also, but the dealer did not. About 50,000 miles later, and I now have the same problem. At 40,000 miles the tailgate would not open and shut. When I removed the tailgate panel, the piano wire and Teflon bushings looked like parts out of a cracker jack box. I was shocked at the flimsiness of the parts. For a farmer, a truck without a tailgate is like a bird dog without a nose.
Toyota company was rude and refused to fix the drive train problem, even though the problem was really never fixed under warranty. I now have to pay $1600 for a new drive shaft and cannot be certain it will fix the problem, because others on the internet have encountered the same problem and a new drive shaft and seal still did not fix the problem. I have bought Toyotas for years on my farm, and years ago they were the best. My wife and I (and my friends) have now switched to Hondas, and we are getting 500,000 miles and more without any power train or engine problems. I have a motto on my farm, "if it is diesel, I buy a Kubota, if it is gasoline, I buy a Honda". Honda and Kubota is what Toyota used to be, and even better. I am writing this to warn others that Toyota has really gone down in quality. Stay away from Tundras, and if you don't believe me, simply Google "Tundra drive shaft problems" on the internet.
Reviewed May 21, 2016
Have a 2007 Toyota Tundra Limited with severe Bed rust with 45000 miles on it. Took it to the dealer and they said they can do nothing about it, call Toyota customer service hq's. Well we know how that went. "Sorry you are over the 5 year limit." This a known problem with their trucks and they chose to do nothing about it. I don't care if it is 9 years old, there should be not rust like that at this age. Also had to have the water pump replaced at 44000 miles. Not under warranty. Another known problem with all Toyotas they just say normal wear and tear. So much for the great Toyota reliability they keep advertising. Found out about the rust just in time to stop the wife from buying a new Camry xle. Will never buy another Toyota.
Reviewed May 12, 2016
I own a Toyota Tundra truck which I purchased new. There were serious issues with the truck and apparently there were recalls which I did not get. The entire drive train is badly rusted and the vehicle is not safe to drive. It only has 17,900 miles on it. Toyota is not willing to take responsibility for the vehicle and their representative has been quite rude each time I have called. The cost of the needed repairs is approx. $6,000.00.
In addition, I purchased the vehicle so I could install a plow as I have nearly a mile of driveway to clear after snow storms. I was told by the dealer I could install a plow before I bought the vehicle. The next day I called several plow companies who informed me the truck is not capable of supporting a plow. Toyota is not willing to do anything about the recalls despite my efforts. They were actually quite rude and not helpful at all. Please think twice before you buy Toyota. The trucks are not well built and rust is a serious problem. I will be seeking legal council to resolve this matter.
Reviewed April 23, 2016
I bought a 2014 Toyota Tundra. It is already rusting and while driving I feel as if the engine is starting to go bad in little ways. I got suckered into overpaying for the truck from a dealership and have regretted buying it ever since. Only 40 thousand miles.
Reviewed April 12, 2016
My grandmother recently purchased a used 2000 Toyota Tundra from my son. Not knowing the extent of the undercarriage rust. I had the vehicle inspected and it failed. I looked into a recall that I was notified of and took it to my local Toyota dealership. They then tell me that there is nothing they can do about the rust because the warranty had ran out on 3/31/16 for the campaign and they were not provided the chemicals nor the equipment to apply the corrosive preventer, that if I wanted it fixed I should take it back to New Jersey where it was originally purchased. I contacted Toyota and their statement was, "well if the inspector says it does not need a new frame then there is nothing we can do, and only cold climate states have the corrosive chemicals." If you are going to make and sell vehicles they should stand by their product and fix their screw ups. Very disappointed in Toyota and their customer service.
Reviewed April 12, 2016
I am still driving a 2002 4x4 Tundra Limited, 87000 miles, I bought new. Sorry that some owners are/have experienced poor quality work, quality, craftsmanship, etc. with their trucks. This does cause me to take a step back considering my next purchase. From 1977 to 2002, I owned Chevy and Ford trucks. This is my one and only Toyota product. Something could break down today on my truck, but for 14+ years, this is the best truck I've ever owned. I had a engine light sensor (circuit board/chip) replaced 6-8 years ago. That's it! I am diligent about maintenance for my truck. The Toyota dealer I bought the truck from are the only people to touch the truck for service. I have friends that are waiting/hoping for me to sell. My words may not help, but I wish the best for those of you having problems with your Tundra.
Reviewed Jan. 17, 2016
Purchased a 2016 Tundra, (200 miles from home) we noticed a vibration, we didn't think anything of it as the road we were on was bad, but the longer we drove, and the further away from the dealer we got, we saw it was not getting any better. So we decided to head home and go to our local dealer to figure out what the problem was. After heading to our local dealer, they said it was the tires, and we were no longer welcome at that dealer. So we went to another dealer only to hear the same crap. So we went and purchased a new set of tires, and also tried another set of rims, still had vibration.
Ended up complaining to corp. and they sent a field tech out and he checked the truck out, top to bottom, only to end up reading his report that states the following: FTS then performed a comparison of the data and was able to confirm the condition the customer and FTS experienced was a 4th order engine vibration resonating into the steering wheel and at times from the floor board. The slight resonation felt was experienced in both vehicles and the NVH data was comparable as well. FTS determination is the customer's concern, is an operational characteristic of the vehicle with no defect in material or workmanship present. FTS does not recommend any repairs or adjustments at this time. FTS and the customer test drove the new unsold truck together and the customer confirmed the concern felt in his vehicle was present in the new unsold vehicle as well.
FTS will submit a Field Technical Report to Toyota to document the customer's dissatisfaction with the operational characteristic of the truck and that the vehicle does not meet their expectations, in order to communicate the voice of the customer. So with that report, Toyota has decided they were NOT doing anything to fix the vibration, and we must deal with the problem.
Reviewed Dec. 17, 2015
I own a well maintained 2003 Toyota Tundra. There have been multiple reports of defective frames. I recently discovered mine is now among them. I brought the truck in for a frame inspection in 2012 and was told it passed. According to what I've read it had to have marble sized holes in it to qualify for a new frame under a "campaign " which expired in December 2012. I wished I had known of the replacement option at that time as I would have pushed them for a frame. I put my faith in the dealership and in Toyota and took their word for it. BIG MISTAKE! I filed in a claim with Toyota which is being denied because the "campaign" expired in 2012. No frame replacement, no buy back, no credit towards another vehicle. NOTHING. Very disappointed in Toyota. I have been loyal to the brand since 1988. That ends today!!!
Reviewed Nov. 19, 2015
There are 6 bolts that hold the bed to the supports on the frame. The 2 near the tailgate are fine. The 4 remaining bolt locations are rusting terribly. One is wide open now. To the point you can see the ground. Put it this way I can place my hand in the opening. I told the dealer, Toyota on Nicholasville in KY, when they sprayed my frame. They wouldn't even look at it. Told me to contact Toyota. They were no help whatsoever. You would think they would try to help as this impacted whether I buy from them again. I bought many thru them before but none since. I contacted Toyota and sent them pics of the bed rust problem. They would not do anything about it. I have a few friends with this truck & theirs are in the same shape. It rusts because water/dirt gets between the support & the bed. Toyota put mastick around the support but not completely around it.
Eventually my truck bed will fall down. Not sure how many trucks need to rust before anything is done. The image also includes a rim pic. Not intended for this. The rust in upper right pic is now big enough to put all my fingers thru. My truck is in the pic as well. Well-cared for truck. I leased the truck new in 2005. Later I bought it out. I am the only owner. Side bar, the frame coating was a joke. My frame was not even cleaned before the spray. I looked before the work & found collections of dirt & rust debris on supports. I looked after & it was sprayed on top of the debris. Quite a bit of the spray has fallen off.
Reviewed Nov. 18, 2015
Me and my husband have a 2006 Toyota Tundra that we bought this year. Me and my friends went on a camping trip Friday, 13 of November. We were driving down the highway on November 14 going 70 miles an hour, then turned onto a dirt road. About a half a mile up the road the ball joint broke causing the tire to flop over and break the axle and the tie rod. That was about 8:30 in the evening. We tried calling AAA but they said they would not come till the morning. So we went back to camp. Came back in the morning to call the tow truck. When we got there the truck was gone. So we spent Sunday trying to find the truck. We found out that It had been towed to a town called Whitehall in Montana.
While we waited we looked up some things on Toyota found out that the ball joint had been recalled. So thinking Toyota would fix it so we had it towed to Bozeman Montana to the Toyota dealer there. But that was Sunday so they were closed. So we had to spend the night and get a hotel cost $79. Not to mention we had to pay for the towing which was $125. So now it's Monday we missed work. And we're talking to Toyota to try to get things figured out. They tell us "yes it was recalled" and that they will pay for the ball joints and try to get a rental. We have to get a rental because it's two weeks out for the parts. So we wait around all day Monday trying to get things figured out. Eventually they tell us that they won't be able to do anything that day. So now we wait.
It's Tuesday we have to pay for another hotel. Miss work again. Then they tell us that they won't pay for any of it because apparently the truck came from Canada. Which we had no idea when we bought it and knew nothing about the recall. So now we have to pay over $2100 to get the truck fixed so we can go home. Now it's Wednesday we're waiting for the truck to be fixed. Just one more day not working and had to pay for another hotel. Not sure how this is not Toyota's problem. You made a faulty product and now are telling us we have to pay for it. If that part would have broken minutes before we all could've been dead, we were going 70 miles an hour. So I ask that you please do something about this we cannot afford this. If nothing is done we will have to file a lawsuit.
Reviewed Nov. 16, 2015
2002 Tundra Limited. As I understand it, Toyota recalled 110,000+ vehicles including mine. Apparently, before I was the owner, it had a rear cross member serviced and truck had a rust inhibitor treatment. I recently was having some exhaust work done and it was pointed out to me that the frame is rusting through. Yes, all the way through. I can poke my finger right through the frame. I contacted Toyota and was shocked to find out that the recall ended 12-31-13. (I believe that was the date). INCREDIBLE. LIKE RUST ISSUES WERE GOING TO GET BETTER AFTER THAT DATE. They said since my frame wasn't replaced prior to that date that there was absolutely nothing I could do. Any advice on where to get further exposure to this unbelievable issue is welcome. .
Reviewed Oct. 15, 2015
My 2003 Toyota Tundra that I carefully maintained and had the frame inspected and treated by Toyota in 2012 has just been deemed unsafe to drive by my Toyota dealership due to frame failure due to rust. I had only 94,000 miles on the truck. I just assumed that I would get a credit, probably small, towards a trade in or the like. Toyota's response to my sudden loss of a truck from frame failure. Nothing. Zero. No advice, not frame repair, no trade in credit. Nothing. My truck that was on paper worth over 7000 dollars on Friday was now worth $250 as junk on the following Monday.
I was told I needed to tow it off their lot. I kept hearing that there was nothing they could do, but what they were really saying is that they now assume no responsibility for their poor frame construction. I am very disappointed to lose an otherwise fine truck that had much use left in it because of Toyota's poor choice of frame metal and its treatment. I had planned to replace my Tundra with a new Tacoma last week, now I have joined the ranks of "I will never buy another Toyota truck" ranks. Never.
Reviewed Oct. 14, 2015
The steering has been shaking between 60-70 mph for the past several months. I have taken it to the dealer and of course they cannot duplicate the problem. The truck only has 30,000 miles. Last year when I took it the dealership for routine oil changes their technician made a note that the left ball joints are leaking. They deliver my car to me without saying anything about it. Before I pull away from the dealership I notice the notation the tech had marked. I get out of my truck and ask to speak to someone about the leaking ball joints. Service advisor tells me "No need to worry. You still have plenty of time," until my warranty runs out.
I could not believe what he said. They kept giving me the runaround. Well I just had my truck back at the dealer for routine oil changes and I address the ball joint leak again along with the steering wheel shaking. Upon picking up my vehicle the next day they could not duplicate the steering wheel shaking and the ball joints are really not leaking in an excessive amount. This "GREEN SERVICE" I had done was pretty much an oil and filter change that cost me $376 and my steering wheel still shakes and my ball joints are leaking. I know they are just waiting for my warranty to run out. Absolutely disgusted and frustrated with Toyota.
Reviewed Sept. 30, 2015
My customer experience has been horrible as Toyota headquarters is not addressing the need for a new frame to ensure my safety and the public's safety. Priority Toyota inspected the vehicle in Aug 2015 and stated the frame needed to be replaced; the dealership immediately generated a report and documented the failed frame with photos showing the rust perforation despite Toyota's service campaign solution of a CRC application.
It is clear from the many complaints on the NHTSA website and all the Toyota forums, the CRC "remedy" did not resolve the problem with the Tundra's service campaign that expired in 2012. It only masked the problem until the campaign ended. In subsequent service campaigns, hundreds of owners of Tundras, Tacomas, and Sequoias report the CRC failed to stop corrosion. It is a chronic and systemic problem. I have filed complaints w the NHTSA, the Federal Trade Commission, and am in contact w/ several Toyota owners who have or are currently experiencing the same issue. My family have been sole Toyota customers for close to 40 years and have purchased 9 Toyotas. I still drive my 1994 Toyota pick-up that has 352,000 miles. The 1994 frame looks great. My 2001 Tundra has 173,000 and a rust corroded frame.
My family has been loyal customers because of a quality product and a company that stands behind their product and supports customer needs. My family and I (as well as hundreds of customers in the same boat) are appalled at Toyota's disregard and allowing unsafe vehicles to travel the roadways. The "service campaigns" mean nothing if the "proposed solution" does not solve the problem which originally initiated the campaign. Your customers are telling you they are still dealing with failed frames and Toyota is not listening. Unfortunately, it appears that Toyota will only respond to the gravity of the situation when one or more of its customers (and perhaps other innocent bystanders) lose their lives in a tragic accident because Toyota cares more about the dollar than life.
Reviewed Sept. 29, 2015
I purchased the 2001 Tundra brand spanking new. She has 139,000 miles on her and is running strong. The only issues were the back vent window mechanism broke and the cabin light cover broke in the first year. No complaints as everything else has been solid! The original battery lasted over 11 years! She is currently in the shop to get the frame replaced, all under the recall. The dealer gave me a RAV4 to use for free. It's not a pickup but a very nice vehicle nonetheless. I may buy it for my kids.
The problem I have now is that I was told it would take 2 months to replace the frame. It's well over 3 months now and no end in sight. The dealer told me there is a national back order on the frames. One poor Tacoma owner has been waiting for a frame since March! I hope they put my truck back together and it continues to run the same as before. And soon!
Reviewed Sept. 17, 2015
At 20,000 miles I have noticed a vibration in the steering during braking only. The Dealer where I purchased it now claims that they see no issue, but a independent certified mechanic has confirmed warped rotors. The issue has yet to be resolved. At 21,000 miles the air injection valve and pump had to be replaced. The check engine light came on and the truck went in to limp mode. This issue took four days for my dealership to find and address. For someone who has been buying Toyota vehicles for 20+ years, I am very unhappy. Looks like I will be giving Ford Motor Company a closer look. I'm done with Toyota.
Reviewed Sept. 12, 2015
While driving yesterday my Toyota Tundra started shimmying at about 60 mile an hour. It felt like a tire was going down. I pulled over got out check the tires and they were fine. Got back in and took off and the shimmy was gone or vibration whatever you want to call it. Has anybody had that experience? My son owns a Toyota repair shop in California and he said it could be what is called torque converter shudder. Maybe there's a Toyota recall for this. It has only done this twice in five years but it's starting to concern me. Any help would be appreciated.
Reviewed Sept. 3, 2015
Not happy with Toyota! My 2007 Toyota Tundra bed has big rust holes in it. The truck is in beautiful condition, no rust anywhere except for the bed - 4 big rust holes makes me sick. I also see other posts from others with the same problem. Toyota should fix it!!!
Reviewed Aug. 29, 2015
I currently own several Toyota Tundras (08', 09' and '14) and have actually considered buying the upcoming 2016 Toyota Tacoma, however, it is completely contingent on the location of the alternator. I have loved Toyota trucks and have bought several of them in my lifetime. I bought them because they seemed to be more reliable over the years than the American trucks that I bought. However, recently, my faith in Toyota has been shaken due to the amount of recalls I receive on my trucks as well as one very particular design problem. Toyota designed their engine block with a serious design flaw that is costing me thousands and something Toyota has been unwilling to help me out with. I bought my 2009 Toyota Tundra with 3,000 some odd miles, certified from a local Toyota Dealership (Thompson Toyota in Doylestown, PA).
Well, a couple years in, the alternator failed. Most alternators are located in easy to access locations where you can pop out the bad and pop in the new. Toyota designed the Tundra engine in way that the alternator is in a very difficult to access location. You must dismantle the underneath of the truck to get to it. Just to get the old one out took 7+ hours from an experienced professional mechanic (not including the time needed to put new one in). The alternator location is prone to getting wet from water spray from the tires.
I must give Toyota credit for the first time this happened. My vehicle was one month out of warranty and they covered the replacement. However, this has happened again and they will not cover it. I am very upset. The replacement cost as per the dealership was stated at "beginning at $2,000 but it could go over and does not include the new alternator cost". This is normally a $300 to $500 job. But this should not be happening to a truck that is garage kept and only has 55,000 miles. I am certain there are others out there like me. I am very upset with this problem.
Reviewed July 20, 2015
My 2000 Toyota Tundra had 180,000 miles on it when the driver's side ball joints failed, dropping that side of the vehicle to the ground. Luckily, I was moving slowly and no one was injured. I had both sides replaced (both sides were worn out) with ball joints supplied by the local NAPA store. Three years later, both sets of ball joints were again worn out and required replacement. I had driven 38,000 miles since the first incident. Why are there no grease fittings on these joints which would have prevented these failures?
Reviewed July 19, 2015
I just purchased this vehicle a few months ago, and so far I'm in love. The interior of the truck seems to be bigger than my first apartment, and even has reclining rear seats (which is a first in my book). I opted for the leather interior option since I'm constantly carting the kiddos around and want to stay ahead of any spills. The rear window rolls down which is awesome for visibility and for easy access to the bed.
While the interior is extremely roomy inside, it also makes it a bit difficult to reach over to the other side of the truck while sitting in the driver seat. Good thing it has power locks and doors because it would be extremely difficult to reach and manual locks. Along with the beautiful interior the truck came with the backup camera, which has been an incredibly useful feature, especially trying to navigate parking garages downtown.
The engine and transmission are on the exact same level of the interior... Lots of size and power to boot. I've had no problem at all chugging along on the highway, or racking up the revs to pass folks. This thing will pass just about anything on the road except a gas station. Regardless of hitting the gas or trying to granny it along, I've averaged about 13.7 mpg consistently.
The only negative I've seen with the truck so far is that the tailgate does not seal very well when it’s locked into place. It wiggles a bit which causes a bit of an annoying rattle when driving sometimes. The other thing would be to just make sure that you are comfortable driving a large vehicle before pulling the trigger on this thing. It definitely requires a much different approach when doing simple tasks such as parking at the grocery store or in parking garages.
The huge footprint requires a bit more finesse to make it fit into spaces, and the higher weight of the truck takes a much longer time to stop than my FJ cruiser did. All in all I'd highly recommend this truck to anyone that doesn't mind driving a bigger rig, and who isn't looking to save money on gas, maintenance, or tires. They are all really expensive, so if that's not something you are looking for...I'd probably look elsewhere.
Reviewed July 2, 2015
What can I say? I have mixed feelings about my Tundra. Bought in new in 02 and it's been reliable, where I've never been stranded, but it's always needed constant attention and if I didn't do the repairs to my vehicle, I would've sold it in 08 since it wouldn't be worth the cost fixing it. Now have 174K miles on it. Problems: Highway vibration when changing over to new tires. Used extended warranty from Toyota who graciously extended my warranty beyond 100K for the issue, but I ended up replacing the front calipers, turning the front rotors and getting new front wheel bearings under a TSB which didn't fix the issue but solved a wheel vibration during braking only. After two years of dealing with the issue it was found that a special Haweka adapter was required to hold a hub centric wheel perfectly centered on the balancer to fix the issue along with road force balancing the tires down to 20 lbs/tire (not the 40 lb standard for truck tires).
Rusted frame didn't qualify for replacement since I regularly washed it in the winter time, so no 10mm perforation to qualify. Ended up painstakingly wire brushing the frame and drivetrain with pneumatic tools and by hand in order to apply POR-15. Later got the recommended CRC "treatment" from Toyota to protect the inside box of the frame and a secondary coat external over the POR-15 for added protection. Downside is that I get grease on myself from the CRC rubbing off on me every time I work under the truck.
Steering column shifter made of cast aluminum just broke clean off one day under little to no force in the parking lot. Toyota was only concerned that I wasn't hurt or that nobody else was in the matter. They didn't offer to repair something that should never happen so I did the work myself and paid over $200 in parts. Front steering rack leaking at 98K miles due to being damaged by dealer when replacing a torn intermediate steering shaft boot under warranty. Didn't notice the issue until I brought it to another dealership for alignment and they pointed it out to me. Replacement leaked after 8 months, but Toyota dealer stated it was normal and never documented my visit since I didn't pay for it, so when it showed up as a definite leak 1.5 years later, I was out of warranty. Leak is small, so I'm still driving it as is.
Replacing front brakes at 90K miles required drilling out the rotor pins due to rust to put in new ones and avoid paying for replacement rotors. New pins are now properly greased. Replaced Lower Control Arms at 140K miles when alignment hardware seized from rust for caster/camber since never adjusted for all my alignments whereas only toe was adjusted. Nice that it stayed in alignment, bad that it was never exercised to prevent seizure. New LCA and alignment cam bolts/nuts are properly lubricated to prevent issue from occurring once again.
Have replaced resonator and muffler with new stainless steel OEM hardware. One of the pipes going from the catalytic converter to the resonator is leaking and temporarily patched with aluminum flashing and clamps until I get the pipes replaced. May still have an exhaust manifold leak which will cost me $1600 to replace and is not a job I would do myself. OEM radio died at 110K miles and was replaced with an aftermarket HD radio which now requires replacement as well.
Experienced a temporary misfiring of cylinders after a heavy period of rain due to carbon and rust buildup in the spark plug wells and inside the boot to the spark plug coils. Have since cleaned out the wells and coil packs and have not experience issue any further. Learned the hard way that waxing a vehicle is necessary in a cold climate to protect the clear coat from prematurely wearing down during winter snow months. Now need a chip guard for the hood to prevent daily rock chipping of paint.
Reviewed June 26, 2015
I own a 2008 tundra which I bought new at Avondale Toyota. I also own a 2006 4Runner which is why I bought the tundra. The 4Runner is a great SUV but unlike my 4Runner my tundra has left me with a bad taste for Toyota quality which the tundra falls way short on. So here it goes, I only have 56k on it and I am on my 2 oil leak, the latest oil leak is the timing cover which they gave me an estimate of $3500 to fix. I thought for this price I might be Getting a new engine but no. This to me is a prime example of poor workmanship/quality. The days of owning a Toyota and driving it for 200k with little or no issues has gone the way of the do-do bird. Very disappointed. I guess it is trade in time. Maybe I'll get a Chevy at least the warranty is better. Buyer beware.
Reviewed June 26, 2015
I noticed the paint on my 2010 Toyota Tundra was starting to dull with fist size spots all over it. Toyota gave me the run around and agreed to wet sand it, they called it "ghost spotting". It turned out ok but not like a paint job should look like. Still off dull.. I took the truck in because of tire balance issue. Service manager told me he thought he could get the truck repainted. Yeah! The service writer came to tell me they found a cam seal leak that needed repair. $2500 worth of repair. I only had 66,000 miles on it. 6000 miles out of warranty. The district rep said they would fix one or the other. I opted to get them to pay for the repair. I would live with the poor paint job. Toyota knows they have a problem with the Super White paint, but will not fix it. They leave me no choice but to buy a GM truck. I've bought 5 Toyotas but no more after the way they handled this.
Reviewed May 30, 2015
We bought a 2002 Tundra new, 4x4 SR5 with the 4.7 liter V8. Besides the easily scratched paint, this truck has been amazing. I was a history teacher when we bought this. We have a home on 1 acre in the mountains that requires maintenance that a small truck just would not handle as well as a full size truck, and I've had 3 other Toyota pickups: 1979 4x4 (first year model "Son of the Land Cruiser" that was underpowered but very capable), an '83 diesel (wish I still had that), and an '88 4x4. So I was familiar with Toyota trucks. I've also owned two International Harvester trucks and a commercial MBZ. I know trucks.
Two years after buying the Tundra I started a tree service (got sick of dealing with 8th graders in a lousy school district). We have demanded things of this truck that are far beyond reasonable. Performing tree work, logging operations, tons of land clearing, and towing trailers at, near, and sometimes over the recommended weight limit on steep mountain roads has tested this truck daily. It is the most dependable truck imaginable. It looks like crap since we've unavoidably played bumper cars with trees, stumps, and rocks for the past 13 years with it, but it keeps going.
'02 was a terrific year for Tundras as far as we're concerned. Sure, there have been some problems, but nothing major. No engine or tranny work. Just maintenance. This truck has been abused and if it were still pretty, ought to be in a commercial. I can't testify about newer Toyota trucks and am certainly aware that the quality of all vehicles waxes and wanes from year to year. I imagine there are some '02 Tundra lemons out there (it happens) but mine is friggin' unstoppable (goes pretty good in the snow but would prefer 4 wheel anti-lock instead of just the rear brakes).
Reviewed May 21, 2015
I purchased my 2007 Tundra brand new in 2007. 7 miles on the odometer. Over the course of the next 8 years this truck has been more reliable than ANY 1/2 ton pickup truck I've ever owned. Not once did it ever require a trip to the shop, and I never had a single issue other than routine maintenance, despite doing a full blown off road build (procomp/lift/king suspension, etc.) I also hauled my 24ft wakeboard boat nearly every weekend 50+ miles.
I was so pleased with my Tundra, that after 97,389 trouble free miles, many of those off road and towing, I traded her in on a brand new 2015 Tundra. And I couldn't be happier with my purchase. I've owned F150s and Ram 1500s in the past, and none of those trucks touched the reliability, nor the RE-SALE value I had with my 2007 Tundra. I've become a very loyal Toyota Trucks fan, and would very highly recommend a Tundra to anyone who is in the market for a modern 1/2 ton pickup truck.
Reviewed May 20, 2015
I own a 2010 Toyota Tundra CrewMax and I love my truck BUT I do not welcome the occasional vibrating. It hasn't happened for a few months now but it has happened a couple of times and I was not thrilled. I was on the highway on my way to my daughter's, reached 100 kph and my truck started vibrating. I got scared, had no idea what was going on, so braked to slow down quickly.
When I took the truck into Toyota for an oil change, I told them what had happened. They said they would check it out. I picked up my truck, asked about the vibrating, and they said they found nothing. How did they find "nothing"? I asked but they pretended not to hear me. To top everything off, my truck's exhaust has smelled terrible for going on 3 years and when I tell them at the dealership, they don't smell anything and suggest a new interior filter. What gives? Doesn't Toyota want to get to the bottom of their clients' problems or aren't they worried for our safety?
Reviewed May 17, 2015
I bought a certified used 2006 Tundra with 6000 miles on it. Last week at just over 78,000 miles, it started making a loud knocking sound. Dealer says it needs a new motor based on severe rod knocking and lost compression on two cylinders. Had the 7yr/100k warranty, but the years are up. Never missed an oil change with full synthetic oil. Never towed with it, never raced it. Lots of deployments and a motorcycle helped me keep the miles low. Toyota customer service wouldn't do anything for me. So much for Toyota's legendary reliability.
Reviewed May 7, 2015
I have a 2014 Tundra 1794 with all of the options. Almost $57k truck, it has been sitting for about 5 months while I was away at work, and when I went to get in it started shaking and barely made it to the dealership at Melbourne Toyota in Palm Bay FL. It has currently 1,024 miles on it and has been garaged, and not even driven in the rain yet, they tell me it is an injector problem, that Toyota will fix at their expense. Really, it is under warranty with 1K miles on it. Well thanks for that, now I am told it is because it was sitting for a while, again really, there is a Porsche 911 sitting beside it, and a Audi s5. Neither one of them had any problems, I guess I am writing this, because I would never in the past buy a Japanese truck or car, always either domestic or Porsche, MB or Audi but this is supposed to be more of a demotic truck now than Dodge Chevy or Ford and made in Tx.
It is a big disappointment, it is not up to par with any of the 3 domestic truck manufacturing, it is simply a want to be. It was funny along with this problem I also have a F-250 SD that is also in the shop, but it is a 2005 with 150K miles on it, not 1k like the Tundra. And I had to rent a truck from enterprise, I got a Dodge 1500 hemi quad cab with more mileage on than my Tundra, and it seemed to be quite superior in drive, ride etc. and it is not even a high end model. Toyota needs to stick to little cars. They are not in the same bracket as the domestics. They are just want to best. And as for the dealership, I can only say that except for the return to pick up the Tundra for the last time, I will never visit that 3rd rate dealership again. In summary, the Tundra is like going to the flea market and buying a Rolex, except that you will pay the least price for the genuine, but get only a want to be. Caution my friend beware, do your homework.
Reviewed May 6, 2015
I have had Toyotas since 1990, 3 Camrys, 1 Tundra, 1 Corolla, and 1 Matrix. The reason they used to be reliable was the old Toyota business model. Now they are constantly changing their vehicles, never improving the previous model, this is why they now have the reliability of what are considered American companies. Best we ever owned was the 1996 Camry LE, 4 cylinder, year 5 of the exact same model, with all engineering problems removed. Not one problem ever, maintenance only for 17 years!
As far as my Tundra experience, mine had/has all the usual defects described. The selling Dealer's Service Department was dishonest, and Toyota Corporate (in America is a separate entity) did business, "as usual", for multi-national Conglomerates here. This really comes down to automobile safety enforcement at the federal level. To get a problem added for a recall, suing is our only recourse. What do I like best about my 2002 Toyota Tundra? It's paid for!!!
Reviewed April 8, 2015
I have been having vibration issues with my Toyota Tundra. When I accelerate between 25-35 mph my truck shakes like crazy. It only happens to me during acceleration in D or S. Dealership says they can't fix it. It might be this or it might be that but no solution. I am just under 100,000 miles now. I explain about all the posts about this problem but they say they never heard of any.
Reviewed March 15, 2015
My 2007 Toyota Tundra power steering started leaking and the pressure switch also went out. Then my water pump started to leak. I went online to see the cost and how to fix it and I find this seems to be a common problem with multiple Tundras. This needs to be a recall items.
Reviewed March 10, 2015
I purchased a 2014 Toyota Tundra and come to find out at the truck bed is not setting on the truck straight. After contacting the dealer in Toyota hotline they told me that there is nothing they can do about it. There must be some information or other people that have the same problem that I have. I cannot believe Toyota would build trucks like this very poor quality. I really need someone to help me get the situation resolved. Seem that Toyota and the dealership don't want anything to do with it. This is a brand new $50,000 truck. The dealership Cramer Toyota of Southwest Florida, the general manager informed me that they're not going to do anything about it and that was the end of the conversation. I must seek further help with this matter from somewhere.
Reviewed Feb. 16, 2015
I have a 2004 toyota tundra. It feels like it basically happened overnight. The roof is all rusted and the hood is starting to do the same thing. I contacted Toyota and basically was told I was on my own. My truck only has 83,000 miles on it and really do not want to sell but really think about it.
Reviewed Feb. 5, 2015
I find it so hard to believe that these problems are real? I bought my 2000 Tundra new. It's V8 4WD. It looks like new, never garaged. I carry about 800 pounds on it electrical supplies, it has 401,000 miles on it and I can count on 1 hand the minor issues I've had. I've had 9 F150 F250 and 1 E250, and they are crap. I can remember every day I was out of work because some problem. I still have the file folders to remind me. Oh, I do have an exhaust manifold leak, it's been there for over 300,000 miles and it goes completely away within a minute of starting it, passes inspection every year. I spend all day, 5 days a week in this truck, anything else is NOT a consideration. My advice is, never let anyone but a dealer do the maintenance, and yes, dealer parts are by far the best.
Reviewed Jan. 27, 2015
08 tundra 4x4 add actuator - Check engine light and other lights on. 4lo flashes, won't start in park, won't go faster than 35. Second time this happened. Swapped out 3 yrs ago. Now they won't because warranty expired on the 6th of this month. What's wrong with Toyota? Pls help.
Reviewed Dec. 30, 2014
Squealing noise on my tundra is a high pitched sound coming from the ac area in my tundra. I took my tundra to the dealer to have the truck fixed and of course no one can hear the noise, so since I thought it was coming from the expansion valve, they checked out the ac charge and did a leaked down check on the system. The result of the check was that the system only had .9 lbs of freon in it and should have 1.43 lbs. So I took my truck on a drive and the sound is still there but at a lower pitch and only while the truck is shifting through the gears, before it was while at speed and would change pitch and the rpms in the truck would change. So I'm driving my and seeing if it comes back and gets louder the more I drive it.
Reviewed Dec. 20, 2014
In my brand new Toyota Tundra 2014 the computer told me I had 339 mi to empty. The next time I filled my tank it showed 279 mi. I'm very unsatisfied. I was shocked. Another time I was showed 305 mi. There's something going on. I'm so pissed off I took my truck to 2 different dealerships. They quoted I have no problems. What to do in this case? Because I'm supposed to have a fuel range of 396 mi per tank. I need some advice.
Reviewed Dec. 5, 2014
I have approximately 27,000 miles on my Tundra. I have been experiencing my driver's seat squeaking and have returned to the dealership and they tightened the seat down, only lasted a week. The seat is still squeaking and am now returning again to dealership (Stokes Brown Toyota Bluffton, SC). I sure hope they will order a new seat and install it, not fun riding as is now. I also have been experiencing my brakes screeching when trying to come to a stop, hopefully this will get fixed as well. I will update after my visit to the dealership this weekend.
Reviewed Nov. 30, 2014
We bought our 2000 Toyota Tundra SR5 in Dec 1999. We currently have 240,000+ miles on it. We replaced sensors, radiator, breaks, and some things have stopped working right. Gas gauge, seat belts, knobs. But truck still runs as good as the day we bought it. Just recently, we have a clunk in the rear. Thinking it needs grease in the drive shaft. Bad design, no fitting. Paint started to go a few years ago. This truck has pulled a trailer everyday for ten years. Really have no complaints for the work this truck has done!
Reviewed Nov. 26, 2014
With only 113k Miles, I have had to replace the driver side catalytic converter and both rear and front axles due to rusting completely out. All were major out of pocket expenses especially the rear axle. I also received the frame coating due to the rust recall. I have to believe that all of the rust problems are related. It has been very frustrating and very expensive.
Reviewed Nov. 22, 2014
I bought a 2012 Toyota Tundra in 2011 (October). I have been very please with this Truck, until my engine check light came on and a loss of power. I took my Truck to Toyota, and they informed me it was the Air Injection Pump that was bad. It would cost about $1799 to fix, and then they could see if possibly some water might be in the lines. I informed them they have been having this problem before with other Tundra's, why haven't this problem been resolved? I call Corp, they took my complaint and say that my vehicle was not covered because it was out of warranty, 82,791. I informed them this is a known recall problem with this Truck. They stated the recalls are VIN specific. What the world. This is how they are getting around the problem now. They will not fix their problem, but as everyone has already indicated, I will not be buying another Toyota, my first and last. Big 3 here I come.
Reviewed Nov. 14, 2014
11/12/2014 while driving about 5 MPH in my driveway the left lower ball joint fell out and my truck landed on the lower control arm. I can only imagine what could have happened if I were traveling at highway speed. My 2006 Tundra 4x4 4door TRD was bought new and currently has 130,000 miles. The lower ball joints were replaced by Toyota under recall I believe in 2007 or 08. Until now all service scheduled maintenance and repairs were done by Toyota dealerships. Now that my trucks extended warranty expired I decided to replace the ball joint myself. While under the truck I discovered the rack and pinion steering unit leaking, the left outer tie rod end worn out and the right sway bar link broken and disconnected, I also observed excessive rust on the frame and several of the mounting brackets attached to the frame including the sway bar brackets. I am in the process of replacing both lower ball joints, entire rack and pinion steering with inner and outer tie rod ends and the broken sway bar link all at my expense.
I have read several blogs and web sites where other Tundra owners have had similar problems with no help from Toyota. My current concern is the Frame and the worthiness of my truck. This was to be my retirement truck to last forever, don't think it will make it. I have not taken my truck into Toyota dealer as of yet to have frame inspected and fixed, repaired, or replaced. I don't want a band aid solution, I want a long term fix or replacement value. My Tundra has also been in for service several times for belt squeal resulting in replacement of belts. Belt tensioner was replaced under recall but did not fix problem. Still replacing belt annually at my expense. I am a loyal Toyota owner since 1988, I still have my first pickup 1988 Toyota 2wd 22re engine 260,000 miles and have owned 1 Tercel, 2 Camry's, 1 Tacoma, and an Avalon. I have always supported Toyota and defended them even with their recent recalls. However with my 2006 Tundra my loyalty is wavering and Toyota quality and customer care is in question.
Reviewed Nov. 14, 2014
Similar to Marc in NH, but unlike my other friends in NH! I have a 2001 tundra with 120,000 miles. I brought it in for the frame recall in Danvers, Ma, in 2012. This dealer said the frame did not meet the criteria of a frame replacement and sprayed a waxy black coating on the frame. I have other friends with the same recall that live in NH but had less rust on the frame than mine but had a frame replacement because they brought it to a different dealer in NH. Now, not even 2 yrs later, I have 2 inch chunks by 1/8" thick of rust falling of the frame! When I called Toyota motor sales customer service, they said they meet the requirement of the recall and it was a "one time spray on coating" and that is all they were required to do and now my "limited service campaign has expired". I loved my truck, but it's time to change makers if they can't stand by their product.
Reviewed Nov. 6, 2014
I bought a brand new Toyota Tundra 2006 and it turned out to be a total rust bucket underneath. I bought it in NC (the south) and everyone was asking me if I bought it from the North - it was so rusted. Only to find out now after a recall that the entire underneath is rusted. It just cost me $2,500.00 and might cost me more. Toyota will not pay for everything that I have to replace underneath the truck!! I have never had a car or truck with any rust underneath and feel that I should not have to pay for something that I had no control over. I am rebuilding this truck because they did not build the truck right. I don't know what to do next? I will never buy another Toyota again. Has anyone had this problem? Please help me......They should not get away with this.
Reviewed Oct. 23, 2014
I have a 2010 Toyota Tundra that firstly had an "Air Induction" problem that shut down my truck to limp mode until repaired. The dealer is covering this issue until 150,000 miles, so that was good. However, Monday I picked my vehicle up from the air induction repair and Tuesday Check Engine light comes on. I bring it in and they say it is the Map Sensor and that I have to pay for it, and to me it being an air flow issue, I did not understand. So, whatever, I pay for it so I can have my vehicle and go about my business.
Two days later, Check Engine light comes on. I bring it in now on Thursday and tell them 3rd time in one week and they put the shop foreman on the situation. Could not figure it out on Thursday, and they have to keep it overnight. Friday they tell me that it is the computer because the computer is for a Supercharger or Turbo engine and of course mine is not. Ok Toyota is paying for the computer, plus the Map Sensor because yes it is an air flow issue, go figure, but it will be at least Tuesday before the part can get here.
I am now sitting in the dealership one week (Thursday) of when I initially brought the vehicle in hoping that the part will get here from Toyota on the noon delivery. I have called Toyota and there is a case manager on this case, and I ask why is it not overnighted rather than standard shipping? He says, "This is just normal protocol for Toyota Corporation for their parts to be delivered in this manner." I am without a vehicle for a week now and I say to them, "This is not a good business practice and I feel that you should talk to your superiors to work out a more customer friendly method; i.e., overnight or priority mail at least."
This all fell on deaf ears, one could tell that this person has heard it before but this is all we can do. REALLY! Even the dealer knows this problem and did tell me this might be the way it goes because we are dealing with "Toyota Corporation". It also reminded me of my brother's statement in that he reads "Consumer Reports" and that although Toyota has high marks for reliability, their aftermarket customer care is really lacking. Yes I would say so because a week without my vehicle for a part that is going to take an hour to throw in makes no sense to me.
Reviewed Oct. 11, 2014
Took my truck in for a service bulletin and prior to my appointment the eng light along with anti-skid light. Got superb service from the dealership however could not duplicate the issue and did not charge me for their troubleshooting.
Reviewed Oct. 3, 2014
I have a 2002 Toyota Tundra and it is my fifth Toyota truck. I got a recall from Toyota regarding my frame. I brought it in and they inspected it and said that it was fine. They decided to spray my frame with an undercoating. They also placed chunks of foam rubber in the void of my frame. They said that I would now have no problems with my frame. I had my frame reinspected at my local dealership in December 2012. They said that the frame passed inspection at that time. Last week I had to replace my steering rack because of a rust hole in the rake body. I was told by a mechanic that Toyota was aware of this problem and had changed the design on the second generation models. At that time I found holes and rot on the box portion of my frame under the driver's compartment by the transmission mounts.
I went to my dealership and they inspected it and said that it was unacceptable and was no passes inspection. They put in a claim to Toyota for me. Three hours later they called me back and said Toyota denied my claim. I called Toyota and they had a claims manager call me back the next day. The lady was very condescending and told me that I was past the extended warranty on my frame and they would not do anything to help me. When I asked the claims manager if there was someone above her that I could talk to, she told me no she made the decision - they won't help me, I was past the warranty period.
My truck booked for around $8000 and I was told by the service manager that my truck was worth around $500 towards a trade because it was now an uninspectable vehicle. I have owned Toyotas since 1971 and this is the way the company treats its customers. I believe the undercoating, which mostly wore off from car washes, was just a cover up band-aid until the warranty ran out. They knew that all the Gen 1 Tundra frames would fail.
Reviewed Oct. 2, 2014
I have a 2000 Toyota Tundra Limited. It now has roughly 177,500 miles. The truck has been awesome except for having to rebuild the transmission, Planetary gear went out and four wheel drive axle spline end stripped out. I read about the ball joints. I did not receive a recall from Toyota on this problem. I had the upper ball joint on the passenger side break unexpectedly when I turned into a parking lot. I had just come off the street traveling @ approx. 45-50mph, my right front wheel buckled underneath the truck, this will cause a fatality sooner than later. If the wheel hangs up underneath the vehicle at highway speeds this could cause a catastrophic vehicle roll-over. Now I'm having to replace my transmission sensor again, indicator light on dash lights up in every gear selection but "D". This will not allow my 4WD to engage, the lights just flash. I can hear the 4WD trying to engage, but it doesn't recognize the transmission is activated.
Reviewed Sept. 29, 2014
I called Capital Toyota to ask if my 2010 Toyota Tundra was still under warranty for 39,000 miles left rear wheel bearing replacement because I have a roaring in the rear and you can tell it is the bearings going bad. I was told it was not because the warranty was only for 36,000 miles and 3 years. I then made another call to another dealer in Cleveland Tn. who told me instantly that it was under warranty for 60,000 miles. I then called Capital Toyota back who again told me the same thing only for 36,000 miles. When I told the service man he was wrong he then said is it front or rear, of course I told him at the beginning of the conversation it was rear. He then said, "Oh it is 60,000 miles." Thieves and liars. I am sick of it.
Reviewed Aug. 26, 2014
I have a 2010 Toyota tundra crew max that has the ABS, anti traction and 4hi-4lo flashing. I took it to the dealer today and they say my rear wiring harness is corroded and needs to be replaced at a cost of approx 5000.00 to me. Do anyone know of any recalls? Makes me sick to think about the cost. Is this a problem that is happening to other people?
Reviewed Aug. 25, 2014
My 04 Tundra limited, just turned 100,000 miles. Noticed the rear end was leaking a little fluid. I took it to my mechanic who tells me I need a whole rear end. And that finding them is very difficult. I bought this truck from a Toyota dealership and haven't even had it a year. Now I have a truck payment but no vehicle.
Reviewed Aug. 14, 2014
Twice my accelerator stuck and Toyota dealership said nothing wrong.
Reviewed Aug. 14, 2014
The fluids started leaking on my 2005 Toyota Tundra differential and the whole axle needs to be replaced right after they undercoated it to keep the frame from rusting out. I talked to my mechanic and he said Toyota has a big problem with rust at least in the northeast. Toyota will not take care of this. I think they think this is normal for this to happen since it has 200,000. I bought Toyota because I thought it stood for Quality. Not so much any more.
Reviewed July 14, 2014
My wife was driving on a highway, flat pavement, full daylight, perfect weather conditions, in our 2005 Tundra, when without any warning the passenger side ball joint failed, tucking the tire under the vehicle. She was able to steer the vehicle, which was skidding to the side of the road, after which it was unmovable, and had to be towed. There was no warning whatsoever. No vibration, no shimmy, no irregular wear on the tires. In fact, the tires were brand new, I do regular maintenance on my vehicles, and had just inspected the front end a week before the incident. There were no leaks, seeps, the nuts were in place, as were the cotter pins.
There was no obvious reason for this ball joint to fail. This occurred at 58 mph. The original ball joints were replaced after we received a recall notice in 2007. When I contacted Toyota, all I was told was that the vehicle was out of warranty, so they weren't liable. I have had 14 Toyotas over the years, and up to this incident was more than satisfied with their product. Because of their apparent indifference concerning this issue, this will be the last one.
Reviewed July 12, 2014
This exact catastrophic failure has occurred on my 2004 Tundra. Once in 2010, 2 years after the Toyota recall was performed in 2008 and on 6/24/2014. The truck has 120,000 miles and has been maintained as recommended by the owner's manual schedule since new in 2004. This is not an owner maintenance avoidance issue! We now have confirmation of the exact catastrophic failure occurring on a 2006 Tundra. It seems clear there is still an issue with this design and Toyota must research this issue again before somebody dies because of it if a fatality has not already occurred because of Toyota's negligence. If this has occurred to any other Tundra or Sequoia owner that has read this post, please post here.
Reviewed July 8, 2014
I have a 2013 Tundra with a vibration at 50 miles per hour. I have taken it to 2 different dealers. One said it was a harmonic vibration and every Tundra has it. The second one could not feel it or hear it at all. Anyone else with this issue?
Reviewed June 26, 2014
I own a 2010 Toyota Tundra Limited double cab 4x4 and I am currently having and have had a drive train Issue since about 20000 km. In stop and go traffic, the drive shaft loads up with pressure and flexes in an upward motion resulting in a hard thud upon release of brake and or braking. This problem had occurred on my 2009 Toyota Tacoma dbl cab v6 and was resolved when Toyota had replaced the drive shaft.
This is not a complaint against my Toyota dealer but the poor design of the drive shaft, that lacks a grease fitting for the slip yoke, where as the grease dries out in the slip yoke spline and the yoke will no longer slide in and out of each of the shaft assembles freely causing friction in this area. Simple lubrication of the slip yoke can remedy this problem, but what damage has the thud in the drive shaft caused to other parts of my drive train.
Reviewed June 7, 2014
I recently have been having the anti skid and check engine lights (on solid) and the 4Lo (flashing) come and go. 129K highway miles and don't tow anything. There are 4 codes generated (po 717, 0722, 089 and 2714). Everything I have gotten on these codes is that it is possibly the speed sensor or a open/short in the wiring harness. One dealership told me I needed a new transmission and a second told me I needed the battery cable connections replaced (which they did). I drove 30 miles and the lights came back on. The truck drives pretty much fine until after about 30 miles, when it then won't shift into 5th or 6th gears. Truck sits for several hours and again, drives fine. I have noticed that when the truck is first started, the battery indicator is on the high side of the 14v mark. After driving the truck for 30-35 miles, that gauge is slowly dropping on the low side of the 14v mark. Staying away from the dealerships and getting it into another shop this week....
Reviewed June 6, 2014
2012 Tundra, 4.6 engine, 15000 miles. 4 recent occurrences of significant random vibration ---- (sunglasses dancing on the dashboard). Speed of occurrence varies between 50 to 65 MPH. Once vibration starts it continues until the speed is dropped below 40 MPH. Then accelerate without the vibration returning. Regularly use Star Tron fuel treatment. One occurrence while towing 2000 Lbs boat. Trying to find what triggers the event. Checked lug nuts / drive shaft stabilizers / service bulletins / dealer / mechanic / Unplugged after market gas mileage - monitoring device. Can anyone provide a lead!!!!
Reviewed May 24, 2014
The 2012 Tundra has a wiring harness that is located along the back axle. Mine is suspected to have been damaged by a stone causing it to fail (129,000 mostly highway miles). The Toyota mechanic was honest enough to tell me this is a design flaw - they tried to repair it and it lasted about 6 months. I now have to change it at a cost of approx. $3500.00 CDN (taxes included). I bought a Toyota with the expectation that it would be a durable, low maintenance vehicle... After 3 Toyotas, it is now time for me to look at the other Big 3 again for my next truck... Sigh....
Reviewed May 10, 2014
When braking under any speed, any weather condition the entire cab vibrates and the steering wheel jerks side to side. This goes on until vehicle comes to a stop. I have a 2014 Tundra SR5 double cab 4X4. I called a couple different Toyota dealers and was told there's nothing that can be done, it's normal because the 2014s have a new braking system relying on sensors, having all 4 brakes to engage seconds apart allowing for better control when coring under braking and allow for evenly wear on all 4 brakes and rotors. I like the concept but it's miserable for anyone in the cab when braking. Any help or suggestions would be greatly appreciated. Thanx in advance.
Reviewed April 22, 2014
Reception is terrible. I can't listen to FM station from a town 50 miles away. This is awful.
Reviewed April 17, 2014
Even with the service bulletin in effect Toyota is hanging me out to dry after the one year warranty, even though I just spent $2000 just for front brakes according to service bulletin BR-004-02 and now 8 months later the rotors are bad as well as pads. TOYOTA SHOULD OWN THIS PROBLEM. WHY ARE THEY NOT BEING HELD ACCOUNTABLE? IS IT GOING TO TAKE ME GETTING KILLED BECAUSE OF FAULTY BRAKES.
Reviewed April 11, 2014
We bought a certified used 2011 Toyota Tundra 1 year ago... Vehicle has less than 51,000 miles. Recently the check engine light came on after fueling up with Exxon gas. The gas was since found to be bad. Immediately when the light came on, I brought to the service dept at Price Leblanc Toyota in Baton Rouge, Louisiana. They advised that the air injection valves and pump needed to be replaced. To a tune of nearly $4000! And admitted to it being a known Toyota problem that is ongoing. In fact 2006-2010 models have recalls!
Exxon was willing to pay to replace with any chance of it being fuel related but Price Leblanc insisted it wasn't that it was a TOYOTA problem. However, no one with Toyota wants to swallow the costs! I can guarantee that I nor my family members will ever buy a Toyota product again. And everyone at Price Leblanc and Toyota corporations are liars and will not own up to producing faulty trashy products year after year with the same known issues.... Well, they admit it is a Toyota problem but are not willing to rectify the issue.
Reviewed April 2, 2014
I have a 06 Tundra with about 70,000 miles on it. It is a beautiful truck. I purchased it after a lease return. It had about 29,000 miles. The problem I am having is, an extremely loud bang when I start from a parked position. It happened again last evening. My wife and I thought someone had hit me in the rear of the truck. It was extremely loud, scared both my wife and me. It seems like something was stuck, then became unstuck, like a gear in the differential. It has only done this about 5 times, so getting a repeat so it can be diagnosed is almost impossible.
Reviewed March 24, 2014
Tundra rear end noise - Mine was wheel bearings but it is more common for it to be rear emergency brake or the metal covers rubbing.
Reviewed March 23, 2014
(Toyota Going Places)
On Wednesdays February 5, 2014 about 5:30pm, I was driving my 2006 Toyota Tundra to work. As I was making a right-hand turn onto I-95 South, the front left-hand side of my truck collapsed. To my surprise the Ball joints head separated from the suspension, the left bottom front suspension was dragging the highway and the left front wheel was now stuck under the running board. This accident also damaged the left front bumper, the left front fender and the left front door. Needless to say I was traumatized. I saw no warning that this accident was about to happen. I kept my truck in immaculate condition and had regularly maintenance done at this Toyota dealership.
We decided to do a search on the Web to see if any recalls existed and there is a recall on the 2006 Toyota Tundra for this exact issue. However when I called Toyota Corporate and provided my VIN number - lo and behold my truck was not in that recall (my VIN# missed it by 15 days). The Toyota representative asked me to take my truck to the local Toyota dealership and get a written estimate. At my own expense, I had the truck towed and after about two days my repair expenses were denied by Toyota. However, I was offered $750 toward the purchase of a new Toyota for being a loyal customer. I purchased three new vehicles from this Toyota dealership (2006, 2007, & 2008).
After fighting with the dealership and Toyota Corporate for a day and half, I was asked to move my truck out of their shop. So at my expense my 2006 Tundra was towed back to my house (Toyota Going Places). Without exaggeration, a lot of people are going to get hurt if fatalities do not occur due to this defect. Toyota need another recall. Toyota Going Places - If the ball joints don't fall out.
Reviewed March 12, 2014
Recently my 2004 Tundra 4dr/4.6 was totaled. I had 172,000 with very few issues. I found a really nice 2008 4dr with the 5.7Liter/6 speed with 87,000. The truck came with AT tires which were rough riding and noisy. After a couple of weeks, I changed out to Bridgestone Duelers (same as on my 2004). The noise was reduced, but from 30-60mph the noise is present in the rear end with associated high vibrations. The noise increases in a left hand turn, and reduces in a right hand turn. Straight is closer to the left hand noise than the right. Has anyone experienced this and what was the eventual fix? I have been a loyal Toyota client for many years and currently own three.
Reviewed March 7, 2014
We own a 2004 Toyota Tundra. Mileage - 30,800 miles. A year ago we were told by our mechanic we have serious corrosion issues in the under carriage. We gook it to the dealership only to find out there is a recall on 2000, 2001, 2002 and 2003. Our truck was manufactured in March 2004. This year our Tundra failed inspection. 30,800 miles and the corrosion is so bad it failed inspection... We tried the Better Business Bureau. They were unable to help since there is no recall on the 2004. We filed a complaint with the National Safety Admin but haven't hear anything. Does anyone have any ideas???????
Reviewed Feb. 6, 2014
My 2001 Toyota Sequioa was recalled for a severely rusted frame due to inferior materials and undercoating used on Sequioas and Tundras. After getting if fixed, telling them if needed brakes they said they would charge parts only. I received a bill for $2500, with $700 of it being labor. I pick up the vehicle, and the next day while driving it the differential basically implodes, bringing my vehicle to a dead stop at 40 mph (thank God for seatbelts). So I have it towed to the dealership (it's a Sunday). They call me the next day to ask what happened, I tell them and they call me back telling me something happened to the differential and it will be another $1300-$1500.
When asking if it was a result of anything they did because replacing the frame is such a big job, they became annoyed and abrasive like I was crazy to be suspicious that we're responsible in anyway. I towed it away and am having someone else look at it, meanwhile it has no running boards because they and the under carriage are too rusted to attached them back. I asked if I should just scrap the car before they did the work and they said, "no, it will be like new." They obviously make a lot of money from Toyota corporate to replace these frames and don't care that they are releasing an unsafe car to me and my family. I am still fighting this and running out of options and money.
Reviewed Jan. 2, 2014
Due to the Tundra Frame Recall and subsequent frame replacement on my 200 Tundra, I have have numerous mechanical problems with my truck directly related to the frame replacement and the Dealer who serviced the vehicle and Toyota Corporate refuse to do anything a bout it. Tacoma owners were offered credit for new vehicles, Tundra owners were forced to get coating or replacements only to be used as pushing the marketing campaign of long lasting trucks. By doing this, Toyota has endangered its consumers for their own good. My truck is now unsafe to drive and worth next to nothing. Oddly enough the dealer who inspected it the first time the recall was issued called me up the year it was expiring and wanted to inspect it again out of courtesy they said. It is now clear that they were probably getting paid very well by Toyota to do this so they wanted to replace frame for monetary gain. If they were concerned about it, why would they spend $14000 to fix a truck worth less than $9000? Consider action against them.
Reviewed Nov. 16, 2013
I bought a brand new 2003 Toyota Tundra and never had any problems with the vehicle until my first cross country retirement trip in September 2013. My planned trip was from Tennessee to California. When I reached Kingman, Arizona (about 1200 miles into the trip), I was traveling uphill on interstate 40 when suddenly the truck accelerated itself to a high RPM and speed. I applied the brakes but they did not respond or slow the truck down. I tried to maintain steering control, but in a split-second, I was thrown off the highway and into the hillside, trees, and bushes. The truck completely rolled over, flipped uphill, and come to a stop facing traffic. Then landed driver side down, and was completely totaled. The truck only had 79,000 miles on it.
A month later, I learned that there was a previous recall done for this type of problem, but did not include the 2003 model. I now wonder how many others were injured due to this problem. I took many pictures of the damages and am including two of them here.
Reviewed Nov. 14, 2013
I am the owner of a 2002 Toyota Tundra. I receive a recall notice November 2011 for rust related issue on the chassis of my vehicle. I take the vehicle in on 16 November 2011 at the dealership. They cover up the complete chassis with undercoating. On October 11, 2013 I was driving home when suddenly I heard a sound coming from the under the vehicle. After investigating I found the stabilizer bar bracket was completely rusted off. Toyota Canada told me that my vehicle part that is rusted out was not part of their recall and they could do nothing for me. My understanding is the part of the truck that was recall for is connected to the part that is rusted out. This truck is only 11 yrs old and should not have so much corrosion. I am looking for information as to what to do next and would appreciate any help. Thank you. Should you require additional information and pictures please call **.
Reviewed Nov. 2, 2013
I bought a brand new 2010 Toyota Tundra from Sun Country Toyota in Kamloops B.C. in Canada. At approximately 2000 kms. the engine light came on. I took it to the dealership and they said the vehicle was not drivable. They had the pickup for 5 days to replace an oil sensor inside the engine. At approx. 5000 kms. it would not go into 4 wheel drive, and they had to take the transfer case apart to fix it. Starting at about 10,000 kms. the tire sensor light kept coming on and their answer was to inflate the tires to 40 psi, when they call for 30 psi front and 33 in rear. This in my mind is a safety factor, as any tire shop you go to not drive with over or under inflated tires.
Then at approx. 28000 kms. there was oil leaking on the driveway, took it to the dealership for oil change and told them the problem. What they found was a “what they call a weakened timing cover”. Made an appointment to get it fixed. They had it for 4 days, due to they didn't have all the parts and never offered me a courtesy vehicle. (They hoped I was not inconvenienced.) I made an appointment with the owner, Rob **, letting him know that I had bought what I called a 'lemon'. He was willing to meet with me the following week.
In the meantime, oil starting leaking again. I met with Mr. ** the following Monday, and you would think we had been friends all our lives. I tried to make a deal on a new 2013 Tundra, and we agreed on 2 different pickups and he went to 'crunch' the numbers. When he came back, what he did was take off the $6000 rebate on the new one, and offered me $26,000 for the 2010. And I said you are going to put my old pickup on the lot for 30,000 and he agreed with me. I said is this how you treat your valued customers and he just smiled. So, I got up and walked towards the service dept. to see what the problem was, the service manager told me that the new oil leak was coming from a secondary oil pan and that they would have to pull the engine to fix it.
Mr. ** was standing there with the service manager and said to me, "you seem to be upset", and I said "you think??" Especially when you tried to shove a watermelon - you know where!! So the service manager made an appointment 15 days later to fix the second oil leak. They had it in the shop for approx. 10 days, but this time they did give me a tin can of a loaner car. After they pulled the engine they found a porous oil pan and had to order it out of the U.S.A.
In other words… I'm not happy with Sun Country Toyota in Kamloops. Or I also called Toyota Canada, all I got was the same from them, just rhetoric and spin. They said my concerns were being met. They would never answer the question, what happens when the warranty runs out? So, in the end I have now traded it in for a brand new Ford F150, but the Tundra problem is still out there somewhere. Also I have noticed 4 other newer Tundras like mine on different car lots in Kamloops. So Toyota is having problems. I just glad it's not mine anymore!!!! Thanks.
Reviewed Oct. 30, 2013
August 2013, driving down the road and truck just went dead. Thought I ran out of gas. AAA towed to my mechanic. Thought it was the fuel pump, replaced, still stalled and blowing the fuse. Did scan and an entire page of things I am not going to copy. Had a Diagnostics Company come in and ended up doing an inspection of the complete wiring harness which revealed chaffed through wires in harness over frame rail and under driver’s seat floor pan! Over $1,300 for that one! Anyone else EVER have that happen?
September 2013, get a recall notice regarding corrosion of the frame in cold weather States. Called IRA Toyota dealership, had an appointment for 10/10/2013 @ 6 am. They call me the night before and "postpone" my appointment. Back order on the corrosion compound. But I am on their "high priority list". October 2013, driving home at 7:30 pm and my truck becomes almost impossible to steer. I get it home and there is a line of fluid following the truck. Called my mechanic and he told me to drive it over that night (less traffic). THE ENTIRE STEERING RACK IS RUSTED OUT! My mechanic tells me that this is not normal wear and tear and that Toyota should cover this.
I call IRA. They tell me to tow it over to them and they'll do the frame inspection and if there is rust, cover the steering rack. Well, I already know there's rust and plenty of it! I ask my mechanic and he tells me I should do it - mind you he is LOSING the business, but he feels that strongly that this is above and beyond normal. IRA calls me the next day, says it’s not enough rust and goes on to quote me OVER A THOUSAND DOLLARS MORE to replace the rack.
I call corporate and get the same response as the other gentleman on this site from Miquel **, "Sorry but Toyota isn't going to cover anything. Have a nice day." I could cut and copy his conversation. They must get paid a bonus on every one they successfully decline. I too asked to speak to a manager or someone and was told there wasn't anyone higher up to speak to. So I did ask him "Am I the ONLY one calling about this excessive rust and corrosion of the steering rack?" His answer was that he had received a "few" other calls regarding the same issue. So I asked him how I could get the exact number of people with my same issue and he told me I couldn't. I said, "That's just you receiving a few complaints. So how many people work there taking complaints?" He said he didn't know, a lot. HE didn't care. He just wanted me off the phone so he could tell the next person how they too were out of luck. They should just have a recording.
So now I am going to write Toyota’s legal department, Toyota Motor sales USA, 19001 South Western Ave. Dept HQ11, Torrance, CA 90501. Please do the same if you are getting the run around! TOYOTAS are rusting out because none of the parts and frames were treated against salt/cold weather conditions and they want us to pay for their corner cutting! This is my third Toyota. I was a loyal customer. It obviously doesn't matter. But if enough people speak up maybe they will have to address it or a class action suit can be filed to FORCE them to acknowledge and address this!
Reviewed Oct. 29, 2013
Vehicle is 2003 Toyota Tundra SR-5 4x4 Access Cab, 4.7L V-8, 3.91 gear ratio, w/o Limited Slip, but with ABS. Current miles are 48792. Vehicle VIN **. On Oct. 7, 2013 while driving in fair weather in 2WD at the posted interstate speed limit, vehicle suddenly came to a complete stop. There was a strong odor of burning differential fluid. Vehicle had to be towed to a repair shop. Upon inspection, the master mechanic advised the entire rear axle assembly would have to be replaced. Rust was so severe that apparently it could not contain the required amount of differential fluid and it had leaked from the carrier assembly causing friction and associated heat leading to a total differential failure.
Reviewed Oct. 26, 2013
10/23/13 I bought a 2000 Tundra from a lady selling her father's most prized possession. He was unable to drive it anymore due to his dementia. It was a very sad situation. She was selling it because finances were limited and they wanted to care for him at his home instead of a nursing home. I saw the ad in the paper. 2000 Tundra garage kept 35,000 original miles. As you can imagine, I was ecstatic! I called and drive 70 miles to see this vehicle. It needed a good detailing and there were a few dents in the bumpers, but other than that, it was the deal of the century.
I went home and started reading up on the year as model and found a Red Flag! Toyota Tundra and Tacoma had a recall on frames due to rotting out. I was bummed. I contacted the lady and asked for the VIN. She gave it to me and I unfortunately found that it fell within the VINs listed under the recall. So...the next morning I called Toyota service department and asked them about this recall I read about. He asked me for the VIN so he could look it up. He told me that on 5/2010 and 4/2012, the vehicle was brought into the dealer to address the recall and both times the vehicle passed and was treated with a corrosion resistant spray.
As you can imagine, I was relieved and excited! I was getting a rare find of a Toyota and the frame passed twice and was treated. So...later that day I purchased the vehicle and drove it home. That truck drove like a new one. I was posting proud pics on Facebook and telling everyone. The next day I took it to my Toyota dealership to have a general inspection in case brakes or exhaust needed fixed. After waiting for a few hours, the service manager called my name and I followed him. He had a concerned look on his face. I was nervous. We headed towards truck on the lift and the tech said, "Your frame is rotted." He said he was able to push with his finger and make a hole. I said NO!!!! I said, "Will Toyota fix this?" He said they stopped honoring recalls in 2012.
I said but the previous owner took it to have the recall addressed. The tech says, "You can try but they aren't honoring anymore issues." The service manager gave me the corporate office's number and I called when I got home. I told the nice lady what happened and she said she would get someone from California to call me within one business day. I got my call and I told him the whole story and had all the maintenance records. He heartlessly said, "Sorry, there's nothing we can do." I pleaded my case again And he said, "Sorry, there's nothing I can do." I said, "Let me talk to somebody above you." He said, "There's nobody else that can help you. If you need any help, you need to contact someone other than Toyota."
I was so angry. I went on and on and on like a broken record. And he sounded like a broken record saying, "I cannot help you." I said, "Toyota used cheap steel for their frame, sent recall letters to fix, applied corrosion resistant spray and passed frame inspections." I said, "How is it that the truck had 31,000 miles in 5/2010 and on 10/24/2013 the frame was rotten and wasn't road worthy?" He said rust happens. I said, "4000 miles???" He said, "It doesn't matter how many miles. It's the time between 5/2012 and now." I said, "1.5 years and the frame is rotten." He said, "Yes that's what happens." I said, "If the recall was addressed and treated and passed, then there shouldn't be an issue 1.5 years later." He said, "I'm sorry but I can't help you...Toyota isn't going to help you." He said, "You need to find help or assistance from someone outside of Toyota." I truly hope someone reads this and finds it in their heart to do the right thing. If not for me, but for the old man and his daughter that is his power of attorney and is trying to care for him without shipping him off to a nursing home.
Reviewed Sept. 30, 2013
In early June 2013, my 2008 Tundra had the check engine light, traction light and several other warning lights illuminated. The dealer, after inspection, determined that the cause of the malfunction was an Air Injection System Failure. They indicated that there were over 75,000 replacement parts on back order and that it would be 90-120 days before repairs could be completed. I was advised to park the truck and not drive it. A loaner truck or other vehicle was not offered because the truck was not in the shop.
Made several contacts to the service department throughout July and August. Out of disgust, went directly to the parts department for answers. The parts personnel said that the back order situation had not been resolved and could not say when the parts would be in. So I pressed them for an ETA, and they finally phoned "somewhere". He came back and told me if he filled out a "new" form the parts would be in house in two days.
Lo and behold, four days later, the parts are in, but it will be another week before they can get to the truck. So as I write this, Sept 30, 2013, the 2008 Toyota Tundra is in the shop and could be another three days before it's ready. In the meantime, I traded my wife's 2010 Camry and bought two new Acura RDXes. So the Tundra is for sale if anyone is interested.
Reviewed Sept. 29, 2013
My 2007 Tundra eats batteries. It's on its 4th battery. I had Toyota look for a problem. They said nothing was wrong with the truck and tried to sell me a new battery. The Diehard in the truck was still under 100% warranty, and less than a year old. Sears gave me a new one for free and Toyota wanted to charge me well over a $100 for a new one. If I leave the truck sit for a few days, I have to jump start it, which is really a pain when we’re out camping. Does anyone else have this problem and how was it solved? Other than the battery problem, it's a great truck.
Reviewed Sept. 13, 2013
After many complaints to Toyota about shifting-related problems in my 2007 Tundra and due to ANOTHER transmission issue, the transmission was replaced at about 30,000 miles. Well, I have had problem after this new transmission. Toyota's original response, "It's normal for this vehicle". After having the problems getting worse, especially the last 2 weeks, I took it to a TRANSMISSION SHOP. I have been advised that this transmission is SHOT! Great.
This 2nd transmission has about 55,000-60,000 on it. See the pic of the pan from this morning. Toyota's response, "We value you as a customer." They are very nice on the phone but, in their nice way, they are saying, "We are not going to help you. Sorry." As well, Toyota dealer(s) actually said I didn't need to "service" my transmission. Now, I see why. They want me to buy another transmission from them. This whole ordeal has been just dishonest and downright deceptive! If an attorney thinks I have a case and wants to go about it on contingency, call me.
Reviewed Sept. 5, 2013
Japanese automaker repeatedly denying my complaints about ball joint problems and failures on my 2005 Tundra. A ball joint in the front suspension may wear out causing the vehicles to be difficult or sometimes impossible to steer. I almost wrecked it 3 times. It ate tires up. Toyota said I did not rotate my tires. I ask do I need to rotate tires every mile. These tires are new, less than 50 miles on them. Then I demolish it the next week - it almost killed me. Toyota reports that the defect may be the cause of 11 accidents resulting in six injuries. I do not think so. Add me in THE LIST THEN IT IS 12 accidents. And there is a lot more - I am sure of that. You will never get the chance to try to kill me again Toyota. Toyota is junk.
Reviewed Aug. 27, 2013
I own a 2010 Tundra with only 33k and first they shave my brake pedal instead of replacing it with a shorter one but I'm okay with that. Now I got this grinding noise due to a manufacturer issue but since I'm over my 36-month warranty I have to pay to fix their issue. I'm getting fed up.
Reviewed Aug. 26, 2013
Had this same experience on a 1995 Lexus ES300 and a 2001 Infiniti I30. In both cases the rotors warped when the pads become very hot for one reason or another (bumper-to-bumper - stop-and-go traffic, etc.) and then cooled down very quickly (hit standing water on the street) and the rotors cannot handle the extreme change in temperature so I was told by a brake specialist friend. In both cases I resolved the issues with after-market rotors (slotted and/or cryogenic made to be paired with ceramic pads) and a new set of ceramic pads.
Reviewed Aug. 24, 2013
I purchased the truck with a 6" pro comp lift and 18x9 wheels on the truck when purchased new in 2011 from Toyota of Muncie, Indiana. Recently on the last oil change by the dealership they forgot to torque the lugs on the front wheels and I had two lugs break on the passenger's front wheel. All I heard was a loud thumping noise and drove it to the dealership on the morning of July 4. To this day I have yet to receive the documentation from the service department what was the problem and what they fixed. The dealership has put 2 sets of wheels on it and replaced the original tires with new ones. The truck only has 22,000 miles on it. I still have a vibration and shaking occurring around 50-58 mph. Now I am being told that it is the lug nuts that are causing this to occur and they are taking it to the folks that installed the lift.
I am not a car mechanic by no means but I am pretty sure it's not the lift and after having my truck for 4 weeks and going on 5 it would be nice if I could get the truth out of someone what is wrong with my truck, and find someone that is qualified to work on the truck to fix it. This has been a horrible experience that seems the dealership could really care less. The consequences are that this experience could be my last Toyota product.
Updated review: Aug. 29, 2013
Thanks Toyota Plaza.
Original Review: Aug. 14, 2013
My 2003 Toyota Tundra has 111,000 km. (69,000 miles) and has performed well, drives very nicely still to this day, all-in-all in very good condition. Inevitably, I had work done recently, failed brake line, alternator, muffler, the usual things that go after 9 years easy driving. While getting the brake lines fixed, my mechanic told me that the frame was seriously rusted and that holes were apparent in a few places, towards the front and somewhere in the rear. He recommended I contact Toyota, which I did, and they have just inspected the truck.
The result: the frame is deteriorated in several places to the point that they do not think it is safe to drive, that they will replace the one part identified in the recall but not the worst frame section which evidently was not named in the recall - thus leaving me with an undrivable truck. The part they will replace will take two weeks to finish, and they will not provide any loaner for my inconvenience, but what odds - they are acting like undertakers fixing the suit of a dead man. Obviously not an acceptable response from Toyota headquarters. The local dealership is having a very hard time understanding this decision - I was even told by a Toyota employee that the frame recall was due to an acknowledged bad batch of frame steel 2000-2003 or so. What should I do - I want my truck back!
Reviewed July 29, 2013
I have the very same problem. I have a 2013 Tundra (2034 miles). When I washed it last week, I noticed it has over 30 small dents and light scratches. It's only 3 months old. I didn't have that problem with my Tacoma 2012. I was told at Toyota that this problem happens because the surface metal is thinner and it has less paint covering the body in order to keep weight off, which means better gas economy (?).
Reviewed July 20, 2013
I purchased my 07 Tundra new in September of 07. The 1st yr. was great being a new truck!!! As time went on, the quality of the truck is noticeably poor relating to the paint chipping very easily, poor radio reception. Also had the front axle gears blow apart. The interior carpet shrunk where it splits between front & rear seams. Also problems w/ power window motors on drivers/passenger doors. The steering wheel wear is getting worse. Just so many other little things that just do not add up for what we pay for these trucks though!!! No serious drive train problems. Just to add the body panels' bumpers are extremely WEAK??? As well noticed the original tires & brakes (front) wore out at 25, 000 miles. Now at 75,000 miles, I'm on my 3rd front rotors, which pulsate very soon 10,000 miles after being replaced. So I had to spend $400.00 for a good pair of BENDIX BRAKE ROTORS/PADS. Hopefully Toyota is rectifying this problem. It's very annoying, costly & "UNSAFE"??!!! THANK YOU for letting me vent my dissatisfaction of my 07 TOYOTA TUNDRA.
Reviewed July 11, 2013
'08 Toyota Tundra with 53,000 miles had a power steering pump failure - $700 to replace! It seems that this is a very common problem on the Tundra blogs. I have had vehicles with 200,000+ miles on the factory pump, what's up?
Reviewed June 10, 2013
Transmission. issues. ongoing - I have taken my 2006 Tundra to Toyota of TEMECULA, California 3 times, only to be charged $100.00 each time and I'm over it. I want something done immediately before my warranty is over. Let's see, I have now 98,400 miles and at 100,000 it will be up. Honestly, they are doing this on purpose. I can't express how frustrating it is when you keep on how your vehicle runs and everything. And someone thinks they know what's up with your own truck. I'm tired of people telling me what's wrong when I already know. So what can you do for me?
Reviewed June 7, 2013
I purchased my truck in 2002 and have had ongoing issues with the rear brakes. I had to have a lot of work done on the brakes. This last month, the brakes became so bad that the whole truck would shake when I applied the brakes. I took the truck in to a mom and pop dealer, and they did some research and found out that all Toyota Tundra trucks purchased between 2002 and 2005 had faulty calipers installed on them. The only way a consumer could find out about this was if they took their vehicle in to a dealer and complained about the brakes. Toyota never mailed anything out to me so I was unaware of this recall. Now, I have to pay over $1,000 to get after market calipers put on the truck (new ones are way too expensive since I have over 100,000 miles on the truck) and to have other work related to the brakes done. Toyota has lost all credibility with me, and I will never buy another vehicle from them.
Reviewed May 26, 2013
I just bought a 2000 Tundra from a private seller, not knowing that there was a rust recall on the truck. I had him lower the price to $5k for a truck with 150k miles. I later found out about the recall and had taken the truck into the dealership. The dealer said that there was rust in the front cross member, but being that the warranty expired in December 2012, nothing could be done. They deemed the vehicle not safe to drive and sent me home without having the affidavit signed. I called Toyota USA. They also told me "you're out of luck". They offered "apologies" if I get killed but didn't want to remedy the situation at all. LAST TOYOTA EVER! A safety recall with a stipulation to get it fixed in a 2 yr time frame? They said that they've sent notices to the previous owner, but apparently they didn't take any actions to tell the owner in person when he took the vehicle for service in 2010, after the recall was instituted. What can I say, corporations here are protected to the fullest.
Reviewed May 8, 2013
I have only 18,000 miles on my 2012 Tundra. I try to take care of my investments. Every time I wash my truck, I find new dents. I traded in a 2004 Titan on this truck 6 months ago. My Titan only had one dent in 8 years of driving it. My Tundra has 8 dents in the bead of the truck. I'm really frustrated with this. I went to the dealership. They say they use lighter metals so they can get better gas mileage on the trucks. I invested $40,000 in this truck. It shouldn't dent so easily. I would like to return the truck for something made with better materials.
Reviewed March 27, 2013
I went Saturday, a week ago, to buy a new Ford F150. Somehow I walked out of the dealership with a 2012 Tundra. 90% of the time when you cut it off, the key goes back to acc and will not go further or come out. Sometimes if you put it in gear and take it out, it will release the key. Sometimes if you jiggle the shifter, it will release the key.
I bought it on Saturday and carried it back to the dealer on Tuesday. He claimed to have never seen this before and called Toyota. He claimed they would call him back in 10 minutes to 1 hour and he would call me. I gave it a week and called him back. He claims Toyota knows of the problem and is working on a fix, then it has to be checked by their lawyers, etc. and may take a year or so. Let's see. I have a truck that I have now owned for 11 days and can't get the keys out, but they may have a fix in a year or so. I guess this weekend I will be at another dealer getting the Ford I wanted.
Reviewed Jan. 22, 2013
I bought a new 2012 Toyota Tundra. Shortly after, I noticed that between first and second gear, the truck shifted strangely and there was a loud exhaust noise. The dealer checked the transmission and found that it was over full on oil. We went for a ride and the tech noticed the shifting problem and the noise also. After leaving the truck at the dealership, they disengaged the drive shaft to the rear wheels to see if this would make a difference. They said that they went over everything and could not find where the noise was coming from. Then after I drove some more, the loud noise got much worse. I took it back to the dealership and they told me to go for a ride in a new truck that was similar to mine.
We drove in 2 different trucks; one truck shifted and sounded beautifully. The other truck that they wanted me to try did shift strangely between 1st and 2nd gear and had a slight exhaust noise similar to mine. When I asked the tech why it was that my truck and this one had this problem, he explained that there were several different transmissions for the Toyota Tundra and 2 different motors (all trucks that we tried had the 4.6 liter), but they all have the same exhaust system. He said that the 4.6 will begin to sound loud because it doesn't have enough exhaust for that particular system. I have been in other 4.6 Toyota's that do not make this noise.
Now, the exhaust noise has gotten to the point where it is actually hurting my ears and it seems to be getting worse everyday. I called the dealership to tell them. I told them that I would gladly give the truck back, pay them for the mileage already put on the truck (approx. 1500 miles) in order to get a new truck without such a loud noise. They said it would cost me my truck + $5,000 to get into a truck that was similarly priced with a different motor. I felt that $5,000 for just owning a truck for a few months was outrageous. They put me in touch with Toyota directly who told me that these problems were normal and they will not do anything about it. I'm wondering if anyone has had this problem and if Toyota has told them the same thing, or if there has been hearing loss related to the exhaust noise.
Reviewed Jan. 21, 2013
The 2004 Tundra with 62,000 miles on it is off warranty and has no recall. Previous vehicles up to 2003 were recalled, and that recall ended 12-31-12 according to Toyota customer rep. There will be no assistance in my repair. Also now, I need to replace the catalytic converter. The first one was replaced under warranty; this time, it is off warranty.
Reviewed Dec. 16, 2012
I took my 2003 Tundra to Toyota of Clifton Park to have the frame checked on a recall. I asked them how they check the frame. They said they use an air punch and if it goes through, they replace the frame. They said my frame was okay. When the recall was coming to an end, Toyota of Clifton Park called me and wanted to check the frame again. They checked it and said it was okay. I asked again how they checked it this time, and they said they just looked at it. They are not allowed to hit it with anything. They then scraped and sprayed the frame with something to protect it. That stuff flaked off within months. The recall was then extended until December 2012. I checked the frame myself and noticed there were many dents in my frame from the air punch they used. I'm taking it back to Steet Toyota for a final inspection. If nothing is done, I will take further action.
Reviewed Nov. 22, 2012
I bought a 2000 Tundra SR5 4x4 used in 2004 with 40,000 miles on it. It did well, but developed frame rust and when I took it in under factory recall, they deemed it unsafe - at the Toyota dealership in Charleston, WV and put me in a Silverado Rental for the 2 months it took them to replace the frame. No complaints there, although I offered to take the blue book value for the truck and use that to buy a new one and they declined. Seemed foolish to put more money into the truck than it was worth but so be it.
While on a camping trip in remote Quebec this last summer, on a well maintained gravel road 40 miles from the nearest phone and gas station, the left front ball joint broke and my tire basically fell off. My brother and I hiked 6-7 miles thinking we would have to go 40 but got lucky that some guys working for a timber business picked us up. I have had 3 Toyota trucks and will probably buy another one soon as I don't want my truck breaking down when I go to Canada this coming summer, and got on this site to see what issues the newer trucks have. I notice from Consumer reports that the Tundra is still more reliable than the other trucks, but I get the feeling that it's not like my first truck I bought new in 1989. I wish Honda made a truck, I'd buy it.
Reviewed Nov. 11, 2012
18" Steel wheels hold water after washing - In the winter, with the way they hold water, it would freeze and change the balance of the tires (of the Toyota Tundra). I spoke to the service manager, but he did not know anything about it.
Reviewed Nov. 8, 2012
Approximately 2 and 1/2 weeks ago, I noticed my engine light came on in my 2011 Toyota Tundra Rock Warrior, so I decided to take it to a local shop that is approximately 3 miles from my home instead of going to the dealer that is approximately 35 miles from my home. After getting to the shop, explaining to the owner that my engine light was on, he plugged my Toyota into his diagnostic machine and the code came up stating it was a bad camshaft sensor. After doing research on the computer just to see the negative effects of a bad camshaft sensor, I knew this was the problem with the Toyota - lack of horsepower and bad fuel consumption. (I checked this out on my own, just so I knew exactly what the negative effects of a bad sensor would be.) Not having the chance to get my Toyota to the shop immediately due to work, with all the testimonials I have read, I figured I was okay to keep driving.
Well, on Tuesday, November 6th, I had to go check on a job that is in a rural environment, I began to proceed a dirt/muddy driveway log landing(due to the rainy weather we had) I proceeded to put the truck in four-wheel drive, which I do multiple times daily. It should be known that I am a forestry consultant that needs a rugged truck, due to the line of work, going to check on multiple logging crews throughout the day. On that 6th day of Tuesday while driving up to the logging site, I began to get some hard knocking coming from my engine, so I decided from what I learned it was time to get the truck back home and call the dealer to see if I can get my truck in ASAP. I had the Toyota flat bedded to the dealer and upon a diagnosis from the dealer. They said they have to start dismantling the motor. Talking with the service department rep, he was more interested to get my okay to start the work. When I did ask him what the problem was, he was very vague on his response of me knowing what they had diagnosed. They began to accuse me of getting the truck stuck because there was mud underneath the truck.
I am forestry consultant and that is why I bought the truck. In my kind of work, it is unavoidable to not get my truck muddy but it should be known that I take special care of this truck, oil changed approx. every 3000-4000 miles where the dealer specs are every 5000miles. I have had my truck detailed this past May and wash the truck approx. three times a week at a Touch-less Car Wash. (I have all the receipts to clarify.) Having the dealer make me feel like I was negligent with my truck, I felt, was inappropriate. I really had a hard time with this because he also said I was unable to get a rental vehicle knowing that my work depends on having my truck for my business. I do have a 6-year/60000-mile warranty on the drive train, and also a 72-month/125000 after the 6-year/60000-mile warranty is up. Also, if they think I was stuck that bad, why would a motor (5.7-liter I-force engine) go before a rear-end or a transmission? What should I do? Advise please.
Reviewed Oct. 29, 2012
I brought in my 2010 Toyota Tundra (under warranty) for a second time for abnormal noise from the blower motor. The first time was a few months ago. The dealer at that time claimed they couldn't recreate the issue. Since then, it had gotten much worse. I went back to the dealer on 10/27/2012 asking for a fix, and stating that I've found the issue online, and there was a recall (I didn't have the TSB# with me). The initial service person (her name was Alex) agreed there was a noise, but she had to schedule me to bring it back for them to properly troubleshoot.
As I was making my appointment, I asked if they had the part in stock, so that it can be fixed on that same visit. She stated no, but then asked Mike (another, seemed more senior service person) and he said that I had to pay for the part first. I stated that there was a TSB (0162-11), and I was sure any technical could listen for quick minute and agree it's the problem. I even offered to show him the discussions on the Internet (from my phone). Mike told me: 1) All of his techs were busy and did not have even a minute to spare; 2) I didn't know what I was talking about and he lives in the "real world" and has over 11 years experience and that I didn't know what I was reading; 3) That he would not believe there was an issue that he's not already aware of; 4) Yes, that I would need to come back at least 2 more times (in addition to the 2 times I've already come in) to fix this issue. I politely asked again that I can bring the TSB # in if he liked, but at that point he basically shut me down and said I need an appointment, that I can't "cut" in line.
Not satisfied, I ended up at another dealer. That second dealer not only admitted to the issue, called a tech over to listen and in less than 5 minutes had the TSB printed out and said they had the part. And although I hadn't been a customer at that dealer, they said they didn't want me angry at Toyota and offered to fix the issue (since it wouldn't take long). I was in and out with a fix at the second dealer in less than an hour.
I don't see how Hilltop Toyota can ever win back my business, but not only were they extremely rude (I'd be more than happy to view any security videos of the incident if there is one), but I feel they are just trying to get out of repairs that are not paid by the customer and should be penalized as such.
Reviewed Sept. 25, 2012
I bought a 2001 Tundra 4.7L Access Cab 4X4 used, under 100k on it. I drove it for a while and notice oil coming out around the valve covers and replaced them myself. I drove for a while longer and noticed that the oil was being pumped into my air intake tube like it was hooked up to the oil pump. I had to make plans to have it rebuilt, but before I could get it there, the motor locked up. I had a second motor put in, supposedly from Japan, and tested. This motor had similar problems and piston number eight locked up and I had to have it rebuilt. All of this happened before 100k. I paid $17,000.00 for the truck in the beginning to replace a '99 Tacoma that was totaled in an accident that was not my fault; I had bought it new and never had any problems with it. I expected to have the same dependability with the Tundra but after spending over $20,000.00 on repairs, I am very dissatisfied!
Reviewed July 17, 2012
I brought my 2003 Tundra for inspection last year. They said it was fine. This year, they inspected it again and it failed. After 5 days, I got the truck back with absolutely no brakes! I can't believe they even let me or a technician drive this thing! I brought it to them in perfect condition and even replaced the front caliper last year (still have receipt). I just called the manager and await a callback! I'm lucky that I made it home. Both front calipers seized after the frame was replaced! I bet they ran onto a rusted brake line and bled the brakes and calipers failed or something! I literally have no brakes!
Reviewed July 11, 2012
I received the recall notice on my Toyota Tundra truck for frame rust. I took it to dealership and they said they would replace the frame but it would cost me $8,000 to replace parts that would be needed since my truck is a 2000. I called Toyota corporate and they said my truck has too many miles on it and there is nothing they could do. I can buy a used vehicle for $8,000. Long story short, the dealership deemed my truck unsafe to drive.
Reviewed July 7, 2012
My 2010 Tundra has a console plastic part around the automatic shifter that is made of the same material on the dash. If you spill coffee, hand sanitizer, soft drink, etc., it will stain the finish; even if you clean it right away. I'm sure others have this same problem. But when you call the Toyota CS reps, they tell you they have no knowledge or record of problems. The sheet metal dents very easy as well. My headlight lenses which are now all one unit and made out of cheap plastic are hazy. I took the truck to my service dealer and the rep said the problem is on the inside of the plastic not the outside. I called Toyota in CA headquarters and they gave me a case number. I was told that I would be hearing from a rep within three days. That never happened.
Now my lawyers are sending the Toyota people in CA a letter to replace these items to be sued. Also, my dealer’s service department has a new procedure going on now. They have to take photos of the problem and send it to the Toyota people for an answer to replace or not replace. They had to do that with a BF Goodrich tire that was peeling on the side wall. The Toyota people said no. My truck is 33 months old and has 28501 miles on it. What goes up will come down. The Toyota is coming down fast. This is no way to run a business. If they keep this up, they will lose. If I ran my business this way, I would be out of business.
Reviewed June 1, 2012
I put a tonneau cover on my 2007 Tundra in the first two weeks of purchase. I keep this truck immaculate and got rust in the box on the row of rivets, two 4-inch circles. Now I will say I do have scratches in the box. The other location is about 10 big rust bubbles along the top of windshield and they travel under the windshield. I have been early on all my maintenance and as of 6-1-12, have 51,000 miles. The service manager said I must have spilled something on it (like I was lying) when I showed them there were two big, brown bubbles under the paint with no brake in the paint. He also said when a Toyota rusts over the windshield, I should sell the truck!
I was floored. I thought I was buying a quality truck with a 5-year warranty? My ten year old Suburban has no rust and it has 110,000. This is **! My first car was '79 Celica, it died at 285,000 miles. I also owned 5 Supra Turbos and only had great experiences! Well that has all changed, the quality is gone! I am selling and going back to Ford or Chevy!
Reviewed May 12, 2012
An accident at 40 mph, the Toyota Tundra pickup airbag did not deploy and the driver suffered severe injuries. Be careful with these vehicles.
Reviewed April 24, 2012
Brakes shutter on 2000 Toyota Tundra - I had my front rotors and pads changed along with my rear shoes and drums due to shuttering. Around 2000 miles, after having this done, the brakes begin to shutter again at which time I had my rotors turned and the problem started again not long after. I have had my brakes adjusted and the problem persists. It's really annoying. What do I need to do to get this resolved? Brakes aren't supposed to wear out only a couple of months after you put them on.
Reviewed April 1, 2012
First off, Toyota's so called traction control is a joke! The first thing it does is shut down the engine when a tire slips? They missed the target on this. The first thing I noticed when I bought my '08 Tundra was how cheap the interior cloth is. I compared it (unfairly probably) to Kia cars. True enough, not 4 years later and 59,000 miles, the driver's seat is coming apart at the seam. I know they won't do anything about it but I'm going to file a complaint anyway. The interior is nowhere near the quality of my '01 that I drove for 7 1//2 years and a nephew is still driving and driving and driving. No way will this truck last like that.
What I do like about my Tundra? I love the horsepower and decent gas mileage. Why my next truck will most likely be a GMC or Chevy? Manually locking differential and longer warranty, plus IMHO GMC makes the best looking truck on the road today. You have to admit, these Tundras ain’t gonna win no beauty contests!
Reviewed March 24, 2012
Recall for rust to frame - I took the truck to the dealership for inspection twice. The technician said the frame was severely rusted and needed to be replaced (the service rep was there too). On the third trip, they took the truck to start the work and put me in a rental car. The next day, they called and said the truck was fine and no action was required. I asked to get a document stating that the truck was fine. All they provided was an invoice that indicated they inspected the truck (dated that day).
I called "Go Toyota" to try and get some sort of document stating the truck's frame was fine and that I would not be liable for any accident related to the frame/spare tire. Most definitely not! They also said the recall expires at the end of the year and after that, there's no recourse. How is this possible? I will never buy Toyota again. I wonder how these people sleep, knowing that they might be responsible for avoidable auto accidents and fatalities.
Reviewed March 16, 2012
Right backend of vehicle literally was moving sideways when lower control arm, brackets and frame (strut rod fastened to frame) broke off from rust. I lost control of vehicle and almost hit a little girl on her bike. Mechanic stated this should never have happened. There are recalls on the Tacoma and Tundra and even Sienna had problems. Why not the 4-Runner with the same frame as a Tundra? It now sits at Eiler's Garage in Goshen, Indiana, but Toyota in Elkhart said there has been no recall on my VIN number. I'll put a sign on it in my front yard that says, "Toyota's frames rust prematurely and severely and contact WSBT news." I can't afford this problem. I'm living in the Elkhart county which has the worst hit of unemployment.
Reviewed March 14, 2012
Same issue as one above. The differential has pin hole leaks in it on a 2003 Toyota Tundra. It could cost up to $2200 to replace it with a new one. I cannot believe they do not make this a recall as well. The piss-poor metals used on this vehicle is beyond an embarrassment for the company. I have no complaint with the truck otherwise - a few sensors over time. What I did: I wire wheeled it down and drained it clean with solvent and applied a 1 part epoxy which was impervious to gas and oil, 5 bucks. I did a few layers and used a thin metal patch. It's solid now, holds fluids and runs great. No leaks. Next option is to get a metal fabricator to patch or replace the cover. Hope this helps any other brother let down by Toyota.
Reviewed March 10, 2012
I have had the front brake rotors turned and I replaced the pads. Every time after about 8 to 10 thousand miles, my brakes start to vibrate. I have owned a 1972 Celica, a 1989 forerunner, a 1992 Camry, and now, a 2001 Tundra. I have always praised and bragged about how good Toyota vehicles are. But now, it is hard to do, especially now that I am seeing how many others are having the same issues and knowing that Toyota has known about this and basically has not done anything about it, not even informing us.
Reviewed March 5, 2012
Every time you touch a Toyota Tundra, it will dent. My Tundra has dents all over it from just leaning over into the bed of it. My wife closed the driver door too hard, I guess, and the tundra just bent above the driver door. When compared to my friends z-71 Chevy, the metal on my tundra is way below what you would expect on an off road truck. Little things that bump against it cause thousands of dollars at the body shop. I have own Chevy and Ford and never even worried about a shopping cart at Wal-Mart destroying them until now. I spent 40,000 dollars for a truck made out of aluminum can. Thanks Toyota.
Reviewed Feb. 23, 2012
I have owned a Toyota truck for 20 years. The Tundra has a lot of flaws with its brake issue. I have changed the brakes and rotors 5 times since I owned the Tundra. The starter, 3 times and the rear axle, twice. I have a t-100 that's still on the road with 226,000 miles on it and still going. Of course, normal issues. I can't believe the brake issue. Why doesn't Toyota come up with a fix on these Tundras? I will never buy a Toyota again. I have bragged about my Toyotas for years. Buyer beware. Toyota will not even fix their brake problem. Another car company that is going down with the times.
Reviewed Feb. 21, 2012
My 08' Tundra spun a bearing with only 33k miles! There was no abuse, no off road driving and no major towing. It just failed while driving under normal conditions. So lucky it was still under factory warranty or the repairs would have made me broke. A new short block was put in, it didn't cost me a dime. I was okay by that, they backed up their product.
The dealer had it for 3 weeks but Toyota did not cover a rental or offer a free loaner, so I was on my own. I spoke with the care center at Toyota. All they did was log my information and offered no help at all. I called a few times and even wrote a letter. I was pushing for just a free extended warranty like a 7-year or a 100,000-mile. They did not offer any help on that. I thought it was the least they could do. Especially, being it's the 6th Toyota my wife and I have owned. Ever hear of loyalty?
So, now I have a truck with a rebuilt motor that is only warrantied for another 25,000 miles. Not cool at all, I do not feel comfortable. If any little or big issue comes up after the 60,000-mile mark, it's all on me! It's no warm and fuzzy here.
Safe to say I will be getting rid of the truck in the near future and not getting another Toyota. It's too bad because up until this, I really liked their product. I'm not mad about the defect, just a little bummed. It happens to every manufacture now and then. I'm just not happy with lack of care by Toyota as a company!
Reviewed Feb. 20, 2012
I have a 2003 Toyota Tundra. I received recall notice in 2010 for frame rust. I had it inspected and the dealer said it was good. One and one half years later, I noticed my rear differential leaking oil. I took it to my mechanic and he said the entire casing for the rear differential was full of pin holes from corrosion. Early 2012, I received another recall notice to have rear cross member inspected and a new corrosion inhibitor applied. When I took it in, they found perforation holes in my frame. They are replacing my frame at no charge. However, they say the rear differential is shot for the same reason as the frame, but since the recall doesn't cover it, that repair will cost me $2200.
I called Toyota corporate and not only would they not help me on the rear differential, but were quite rude about it. The case manager asked if I expected Toyota to pay for every part on my truck that develops rust? The truck has only 134,000 miles and I doubt if it will ever be right even after these repairs. This is my fourth Toyota and will be my last!
Reviewed Feb. 16, 2012
The recalled lower ball joint on 2004 Tundra cracked or the nut somehow sheared off and consequentially allowed wheel to collapse under fender well causing around $4,000.00 in damage. Recall was done at approx. 33,000 miles and failed again at 153,000 miles. Truck grinded to a stop with axle dragging directly on the asphalt and road had to be closed and traffic redirected while truck was lifted up on to a flat bed AAA truck. I had the truck towed to Victory of Toyota in Monterey and got the estimate of around $3,000.00 in mechanical and labor to fix the left side of truck.
It seemed strange that a truck that had been driving so great with no forewarning of steering problems had such a serious failure of a part. If I was driving a quick speed along highway 1, there's a high chance I would have been killed. After talking with Toyota and requesting an investigation, I was told that the service representative would contact me. I received no call and decided to research why a part would have failed like that and that's when I discovered the major issues with these ball joints and all the cases of it occurring. I even found a lady whose son lost his wheel on his 20004 tundra one week before mine!
When I went in to pick my truck up on the suppose day it was going to be ready and never received a call telling me it would be longer and when I arrived the truck was no were near being ready. I asked to speak with the service manager and show him some cases and pictures of what I had found about the faulty ballpoints. That's when things got really interesting! The service manager went completely nuts on me and erupted in distraught rude confrontational verbal and behavior and demanded my truck off their property and that they were not "interested" in working on my truck. He even demanded that I do not walk through "his" garage and all this after waiting five days for my truck. I bit my tongue after getting treated like crap and had it towed to Toyota of Santa Cruz where the original recall work was done.
The crew there was very responsive and we instantly agreed that I should make a claim with my insurance company Farmers. My agent found that I was covered for all the consequential damage done to the truck from the collapse of the ball joint and between him and service techs agreed it was a cracked lower ball joint. So I had Victory of Toyota telling me a nut came off and I was completely liable even if I hadn't had the recall and another dealership telling me the ball joint did crack. I ended up paying the deductible of $1,000.00 and the cost of the ball joint $175.00 or so. I am in the process of subjugation or seeking full compensation through Toyota direct to pay for everything including deductible and rent a car I had to get.
This is a "life of vehicle" part and if there is repeated failures of these ball joints, Toyota needs to revise recall and repair them for the life of the vehicle however long that should be. Toyota is in a very interesting predicament here because there trucks last forever but there is a major engineering flaw with the ball joints and over time, many people are going to have catastrophic issues and accidents. I’m lucky I'm alive after what happened to my truck and it's just going to be time before this problem surfaces from the murky waters of deception! You can run Toyota but you cannot hide!
Reviewed Feb. 13, 2012
2007 SLR 2-wheel drive truck has noise coming from rear. It started about 80000 miles (all highway miles with very little towing). I see others are having same problems and noise, same speeds. There is an issue with this truck.
Reviewed Jan. 23, 2012
I have a 2006 Tundra. I had to replace my transmission with only 84k miles on it and I do very little pulling. so this *** about Toyota has a 100k power tran warranty is ***. I have bought nine Toyota vehicles and I don't think I will ever buy again. I did call 1800gotoyota but got nowhere fast. I'm very upset and angry about this. It ended up costing me $1800 to have it replaced.
Reviewed Jan. 16, 2012
My 2010 Toyota Tundra with only 27k miles on it, mostly highway. I had a major failure on the freeway. The fuel pump stopped working causing the engine to shut down while traveling at 70 mph 4 lanes of traffic away from the shoulder. I'm partially writing this in hopes of finding out if anyone else with a newer tundra has had problems with the fuel pump. Also, I would like for Toyota to look into the problem and permanently fix the situation!
Reviewed Jan. 12, 2012
I brought a 2004 Toyota Tundra with 68,430 miles, one owner, meticulously maintained, no heavy towing, low mileage per year, and records at Toyota dealership to the dealership where vehicle purchased and maintained. Failed engine was the diagnosis. I’m unable to talk with the dealer’s manager of service or dealership at this time. I called Toyota Motor Corp due to the failed engine and low mileage of the vehicle. Assistant reviewed with departments while consumer was on phone and looked up camshaft flaw known in Tundras where 20 engines failed (5.7 liter V-8), and where Toyota "replaced truck engine at no charge". I provided the VIN number and she reported vehicle would not be part of this flaw and there is "nothing Toyota can do to assist this customer in regards to her/your failed engine." The cost to the customer for a used engine, new engine or overhaul of engine is upwards of $6,000 and $8,000 or even more. The result: loss of vehicle cared for lovingly by owner.
Reviewed Jan. 11, 2012
Keep having to replace brakes (front), and have rotors turned. The time the fix lasted only 11, 000 miles.
Reviewed Dec. 18, 2011
The bendix drive failed in my starter at 55,491 miles. Toyota did nothing except make excuses and I got stuck with a $641.00 bill for an obviously defective part. When was the last time anyone had a starter fail that soon? I will never buy another Toyota. Their defective parts and lame excuses are no one’s idea of quality.
Reviewed Dec. 2, 2011
2010 Tundra V-8 29,000 miles with rotors/pads warped. No hauling, no heavy loads. Highway and city driving. I took it over Wolf Creek Pass four times on ski trip last week. It's overheating with break light coming on. This is not an American steel, this was what my mechanic told me. This is cheap Chinese steel. I have always driven Toyota and loved them, driving all past 150K and maybe replacing rotors at 100K+ miles. I'm going to the dealership to request a correction of this problem tomorrow.
Reviewed Nov. 28, 2011
My Toyota Tundra has speed wobbles and low tire pressure. Its light won't turn off.
Reviewed Nov. 26, 2011
I have read many of the complaints about the brake issues. I have been experiencing the same brake vibration issues on my 2003 Toyota Tundra since I bought it in 2008 from a 3rd party when it had only 38,000 miles. At the time, I did not think it was a serious issue because I figured a new set of pads and/or new rotors would solve the issue. I did ask a shop their opinion and they said basically the same thing and that it was not a safety issue.
This is why I have not really done anything to this point, but I was going to change out the pads and rotors today because the vibration is extremely annoying. I was also skeptical that this could not be a safety concerns if the conditions were right. Now, I am not sure what to do because putting money into the truck only to have a recurring issue does not seem smart. To do what sounds like a permanent fix at $2000+ does not sound feasible considering the financial impact. I have tried to search for a class action lawsuit to join but I can't seem to find one to join. If somebody can steer me the right direction, then please let me know.
Reviewed Nov. 23, 2011
Noise coming from the rear of my 2008 Tundra, it sounded like it was a lite tire noise to start with at 58000 miles. By the time I had 62000 on the truck, I was starting to feel a vibration through the truck and the rotating sound was getting louder. I talked to another owner of a 2008 Tundra and he stated he had replaced both rear bearings due to failure. I took my truck to the dealer and $685 later the truck was quiet again. I called Toyota at the main office and asked if there had been many problems with rear bearing failure, they stated no. Last week, another guy I worked with started hearing noises in his truck. He stated it had 58000 miles on it. I told him to get it to the shop as soon as he could. The warranty runs out at 60000 miles and they won't even talk about helping on the cost even though the problem started before the warranty was out. Everyone needs to contact Toyota headquarters that has had rear bearing failure. I think it is odd that three out of four owners of Tundras I know have had bearing failure.
Reviewed Nov. 20, 2011
Toyota 1999 4 Runner SR5 While driving vehicle heard a thump. Got home to inspect an noticed a broken coil spring. Towed to mechanic. Upon inspection, coil spring bracket that holds coil spring and shock in is completely rusted away. The coil spring broke off the frame. Chassis is completely rusted away. Vehicle is undriveable since the frame could crack at any moment. Tacoma and Tundra have been recalled for this reason and many other owners of 1999 4runners have the same problem. Toyota's response is a cookie cutter one, "There are no recall campaigns for your vehicle at this time. Sorry."
Reviewed Oct. 12, 2011
The frame has rust, and no info was mailed to me. I heard about an extended warranty through the grapevine. They said that NYS does not approve their treatment. So I called a PA dealer, and he said the program is over. I also called Toyota Customer Service, and they said I have to take it to OH, DE or NJ for the treatment.
I do not want to go out of state for a treatment. They will probably say they need it for more than a day. So I am going to have Ziebart do it and pay out of pocket.
Reviewed Oct. 11, 2011
I bought a 2000 Tundra Ltd 4x4 in July of 2010. About a year later on July 4th 2011, with only about 120k miles, the front passenger side ball joints broke. It caused the wheel to get lodged under the truck at the fender well. I had it towed to the Toyota dealership because no one else was open. They quoted me $2400 to fix it. I then had it towed to my mechanic. They fixed it plus did the other side, also costing me $2100. Two months after getting it fixed, the same thing happened again. My mechanic told me that Toyota had recalled a lot of vehicles because of the lower ball joints breaking. But the Toyota place told me that the 2000 wasn't included in that. Personally, I don't have $2000 to put in this thing every 2 months. I've always heard to get a Toyota, that they last forever. Well, this has ruined that for me. My next truck will not be a Toyota.
Reviewed Oct. 10, 2011
I bought a 07 Toyota Tundra from them. I have had to take it in for several minor issues. They convinced me to buy the bumper to bumper extended warranty. Everything that goes wrong isn't covered under it, such as the sensor light for the low tire pressure. I brought it in. They charged me 42 dollars just to tell me what the problem was. I always thought they will tell you what the issue is, then you decide what you want down, especially where I bought it from. I haven't even owned this a year. Yet, it just seems like a big headache owning a Toyota! My next vehicle will not be one of these.
Reviewed Aug. 28, 2011
My 2005 Tundra had pulsating brakes and was fixed by replacing the pads and grinding the rotors. This fixed the problem for about 3 months and then more of the same happened. I use this truck like a pampered car, so excessive braking is definitely not an issue. Resurfacing the rotors was therefore not a cure for the inherent problem but just a temporary fix so more pulsation just like before started shortly after. The same problem was evident on my first Tundra purchased in 2002. I'm really disappointed Toyota engineers haven't been able fix the problem. Toyota makes a great vehicle but should be aware of these persistent problems and maybe should consider using alternate engineering/design sources.
Reviewed July 15, 2011
At 140,000 miles the engine is toast. My wife has had all the service done as required, even bought the extended warranty, that doesn't cover squat. Now the new or rebuilt engine will cost 5600 to 6300. That's just for the pistons, the electrical is ok. My E350 v-8 didn't cost that much to rebuild. I feel like they should be wearing a mask, and holding a gun. If Toyota builds such quality, then why do we have the piece of **.
Reviewed July 14, 2011
My 2004 Tundra has only 48,000 miles but the rear differential failed and must be replaced.
Reviewed July 10, 2011
I bought a 2000 Toyota Tundra in Aug of 2000. I have now had to put in 3 new transmissions. The first transmission was replaced because there were still 500 miles until the warenty expired. The last 2 times the transmission went out I had to pay to have it replaced. I bought a Toyota so I wouldn't have car problems and it seems like that is all I have. Toyota admits that this is a problem but won't do anything about it. They say they can't do anything because it is not under warrenty. I say that a Toyota with only 167,000 miles should not need a 4th transmission
Reviewed May 13, 2011
While driving up the 5 freeway today, May 13, 2011, my driver side front tire buckled under my truck due to a break in the ball joint. Luckily, I was able to make it to the side of the road without any further damage. At this point, my insurance company is deciding if the truck should be totaled and my mechanic has quoted me up to $3,000.00 in repairs.
Reviewed May 9, 2011
I just recently bought a 2002 Toyota Tundra Ivan Stuart edition. It has 137k miles and runs perfectly. just passed smog with flying colors and everything works but the rear brakes just don't work as good as they should. I had to buy a Ford 8.8 rear end and put that new disk brake setup in the rear and got some drilled and slotted brakes rotors all the way around. I have no problems at all with lack of stopping control or consistent rotor warping anymore. It only cost me around $3000 and I just bought the truck for $6000. Thanks Toyota.
Reviewed May 4, 2011
I am taking this opportunity to express how dissatisfied and displeased I am with my new Toyota product. I recently purchased a 2010 Tundra TRD in April of 2010. Unfortunately, I have only had about two months of problem-free driving. Since acquiring the vehicle, I have had several separate issues and even more headaches.
The first major problem I encountered was the smell of burning oil. At first, I thought it was just a bit of spilt oil on the outside of the engine; but when the smell continued, I knew there was an issue. I took the truck to the Paul Coffey Dealership in Bolton again for another oil change and to report the issue on June 10, 2010. I was informed that the burning smell was caused by a leaking driver side valve cover gasket. On this occasion, I was able to leave my truck with the dealership so they could address the issue. When I picked up the truck, I was ensured that the problem had been resolved.
Unfortunately, this was not the end of this type of problem. The following night, I was driving home from work and all of a sudden the truck began to shut down on me. The engine seemed to lose power, became extremely sluggish, jumpy and almost all the dash board lights turned on and started blinking. During the rest of the drive, the truck seemed to be running on two cylinders and misfiring.
When I took the truck to Bolton Toyota the next day, I advised them of the issue and I also told them that I needed a vehicle to get to work. I was told that they did not have a rental vehicle for me and I would have to wait for my truck to be fixed. I was not very happy at that point as I had to be at work within an hour. Luckily, the issue was addressed quickly and turned out to be crossed wires caused by the technician who worked on my vehicle.
The latest problem that has occurred was very similar to the previous oil leak. When I took the vehicle in for another oil change on January 8, 2010, I had yet again smelled burning oil. I advised the technician at Bolton Toyota of the smell and they looked into the cause. I was advised this time that it was another leaky gasket of some type; however, this one would take approximately two to three days to repair. I was not happy with this news, but the problem had to be addressed.
The oil change was completed and the truck was scheduled to be repaired the following Tuesday. However, on Monday the 10th, I received a call from Bolton Toyota advising that there was a delay in the delivery of the required parts. This meant that they would not be able to work on the truck until Thursday the 13th. When I went to drop the truck off on Thursday the 13th, I was again informed that a rental vehicle was not available for me to take as promised. The employee that I was speaking with had to run around the dealership and get a vehicle from the lot for me. A 2009 Corolla was provided; however, it was completely out of fuel. After I had already left the dealership, I also noticed it was missing a license plate.
The problems I have mentioned above have all been mechanical and have all been fixed at this time. However, the main cause of frustration and disappointment is how I have been treated on a customer service level by both the Bolton Toyota Dealership and Toyota Canada. When I was finally able to speak with the service manager at the dealership, we had a very lengthy conversation which ended poorly. I asked him what measures will be taken to insure that this does not occur again or what can be done to help my concern with the costs I may incur when my warranty ends and my vehicle still has the same problem. His response was, "I'm not going to make your car payments or anything if that's what you're thinking." This was by no means my thought. When you purchase a new vehicle and an extended warranty, it is with the hope that you will be "problem-free" for a bit. Since that is not the case, my concern is the future costs that I will incur after the warranty has ended if the same problem has not been fixed properly.
After the first conversation with the service manager, he called again regarding a rental car that I returned. He proceeded to say that the car was returned late and he would take me to small claims court for the rental cost over the weekend. I am a Toronto Police Officer that works shift work and this occurred while I was on night shift. On the Bolton Toyota website, it was listed that they were open until 6 pm. My wife and I went to drop off the car rental on Saturday at 5:30 and they were already closed and would be closed the Sunday. Therefore, the car could only be returned on the Monday morning. We made efforts to return the car as soon as possible, but was only given a few hours notice. My truck was ready for pick up, that’s why I could not return it immediately after the phone call.
After the conversations with the service Manager, I felt it was important to notify Toyota Canada of my difficulties with both him and the customer service. I waited approximately two weeks to hear from a representative at Toyota Canada. She apologized about the interaction with the service manager, which made me feel a bit more at ease. I asked her where we go from here to make sure that this does not happen again, that is, both the mistreatment I went through and the reoccurring mechanical issues. She assured me that it would not happen again. I expressed to her that I have been told that before and yet again my truck was in the dealership for the same issue. I also told her that because of this, it makes it hard to trust in her word that my truck would not have the same issue and that my faith in the product was lost. I asked her how my faith in the product could be restored and she followed by saying, “We don't provide compensation," and continued to repeat that after I told her, "I am not asking for money."
My main concern is that after everything I have been through I was told, "Sorry, hope that it doesn't happen again." This is just proving my earlier point regarding poor customer service. Hoping that it doesn't happen again is not a way to reassure a customer.
The poor customer service, the time I have spent going to and from the dealership, the time spent at the dealership, and the interruption of my personal plans due to the loss of a pick-up truck during renovations to my basement have brought me to a boiling point.
I have put quite a bit of thought into writing this letter to show how unhappy I have been with my purchase. This is the first Toyota product I have owned and I have to say it will probably be my last. The name Toyota was supposed to be synonymous with workmanship and quality. At this point in time, I still smell the burning oil and will be making an appointment at a different Toyota Dealership.
Reviewed March 28, 2011
In November, while driving alone in a very muddy and rainy condition in a 2006 Toyota Tundra; the airbags deployed and the driver's seat belt stopped working. I took the truck into the Irvine Toyota dealership. I have the Toyota Care Platinum Extended Warranty. They denied the claim, pending an investigation.
Apparently, there was an investigation but when I contacted Brittany ** - the case manager at Toyota's customer experience center to follow up on the findings, she directed me to their legal department. I wrote a letter to the legal department to follow up on January 25, 2011 because I had not been contacted since December 21, 2010. I haven't received a response from Toyota.
I called last week and spoke to Toyota care. They were very nice and apologetic but clearly stated they had not been contacted at all about the matter since the initial contact from the dealership. I called them today to follow up on their findings. After spending an hour trying to talk to the person with the information, it all lead me back to Brittany ** who is not in and who I've been told will only tell me that the matter has been forwarded to the legal department.
Mr. Sam ** at the customer experience center tells me that the only way to communicate with the legal department is through written correspondence. Apparently, it is the only way but not an effective way as they still have not responded to my letter.
The car still has not been repaired. It is unsafe. We paid over $2,000 for the extended warranty that until now was good. The level of communication (or lack thereof) has been appalling with Toyota. I cannot believe they call their department "customer experience center".
Well, they don't say that it will be a bad experience (although, that's all you will get especially when you can't get any answers for 4 months).
Reviewed Nov. 8, 2010
I spent $1800 on rotors, pads, struts, shocks, drums, shoes and calipers but my brakes are still shimmy on my 2003 Toyota Tundra. The mechanic tried 3 sets of front rotors and two sets of rear drums. There is no problem with the ball joints, bearings or with bushings on the suspension. So apparently, there is no reason for the shimmy when I apply my brakes. I am now over $2000 in the hole and the problem remains the same.
Reviewed Nov. 2, 2010
I bought a Toyota Tundra after being the owner of at least 15 Toyota vehices. I was a true blue Toyota man. My whole family has been but that has now changed. When I was told my warranty was over, it was no longer their problem. They sealed their fate. I have all ways loved Toyota but something has changed, not that our measly family matters in the great scheme of things, but we will no longer purchase autos of our Japanese foe.
The reason, my generation after generation has bought Toyota was because Toyota was a very dependable auto and Toyota stood behind their name. With the times, the way they are now more than ever we need dependable automobiles. I am on a fixed income and can't afford to spend 300 bucks every 6000 miles. So what it comes down to, brakes or medication? Thanks for letting us down, Toyota! Shame on you once, shame on me twice!
Reviewed Oct. 22, 2010
I bought a 2004 Toyota Tundra and 03 are on recall for corrosive rust on the frame. My 2004 is corroded with rust and on the advise of my mechanic contacted Toyota. This is making the frame spongy. This truck only has 25K on it and is garaged.
Reviewed Oct. 22, 2010
I bought a 2004 Toyota Tundra and 03 are on recall for corrosive rust on the frame. My 2004 is corroded with rust and on the advise of my mechanic contacted Toyota. This is making the frame spongy. This truck only has 25K on it and is garaged.
Reviewed Oct. 13, 2010
I purchased a Toyota Tundra 2007 on 8/28/10. I was told several lies in the process of the sale. Along with, they promised my spear key would be sent to me because they had to make one. I called several times for the key and was told it was in the mail. I finally called due to I have had the truck for 22 days and noticed the tires were bailed and showing wire. I took to a local tire warehouse and had to pay almost $900.00 for new tires. Toyota Marin states the tires 5/32 tread dept. The tire warehouse states there is only 10% tread left and they sold me unsafe tires. I have requested Toyota Marin to pick up the cost and no one is getting back to me.
I am lost for words. I am writing this report due to the dangerous tires I was sold and my family's life could have been in danger. I put $4000.00 down and should have been told that the tires were not safe. All they told me is that they met the standards of Toyota.
Reviewed Aug. 31, 2010
I have a 2008 Toyota Tundra truck with 56,000 miles on it. I have just noticed the 3rd brake light is leaking water and Toyota refuses to fix the problem. I have purchased the extended warranty thru CNA. They also refused to fix the leak. To me, it seems like the truck only being two years old, they should fix it. I was told if it was still in the factory warranty they would, which is 3 year, 36000 mile.
Reviewed Aug. 27, 2010
I have a 2004 Toyota Tundra Double Cab. Since I first owned the truck it had a obvious and uncomfortable shimmy in the steering wheel at highway speeds over 55 mph. Toyota blamed me for switching to non-factory wheels and tires, when I switched to TRD wheels and BF Goodrich All Terrain TA/KO tires (a tire which they stock sometimes from the factory). Whatever, I internalized the frustration and just tried to re-balance my tires every 5K miles.
At approx. 45,000 miles my rotors were severely warped, so that they could not be turned. The Toyota Dealer said I had to replace them. I said okay, then when I went to pay, they said my extended warranty wasn't discussed upfront so I'd have to pay out of pocket and if I didn't like it, they gave me a customer service number. Whatever, I don't have time in my life for this crap. At the time, I had a 3 year old and an infant and both of us parents were in two demanding careers - so I paid.
I got swindled by the dealer. The front rotors warping definitely caused premature wear on my tires, which I'm told were out of round and can't be fixed. Personally, after reading all that I have on the internet, I don't think that the warping rotor problem is the only issue with my bad tire wear, but I don't know what else is wrong. No matter how hard I tried to re-balance the tires every 5K, it never helped. Every time the tires came off the front of the truck, they were severely cupped on the outside edges of the tires. I had a definite pulsation in braking, but who knows what else is wrong.
I am a professional engineer who commutes to work on the freeway and have never trailed anything with the truck. As far as I'm concerned, Toyota has a faulty product, and not it's eaten up a set of tires, probably prematurely weakened my shocks, and done untold other damage to the suspension. Not to mention my cost for replacing breaks that shouldn't have been my cost. And it's been replaced with the original stuff from the factory, which will undoubtedly fail again. I feel only frustration towards Toyota.
Reviewed Aug. 18, 2010
I have a 2007 Toyota Tundra crew max SR5. I have experienced braking problems with the truck literally since the first day, especially when braking going downhill. The brakes pulse and vibrate, including severe vibration to the truck cab, dash and steering wheel. Several times I have felt endangered when needing to stop quickly, as the braking action is erratic. I was told by a mechanic at my local tire store that the Tundras had a braking problem that was known to Toyota. I called my local dealer and they denied knowing about any problem. Presently, I am informed that there was a "service bulletin" issued for extensive repair of the front brakes including new calipers, backing plates, lines, bearings and other parts to the tune of $2,000+ which Toyota will not cover because my truck is out of warranty due to mileage. Today my brakes are being repaired at my expense and today begins my fight with Toyota to get reimbursed. Toyota is dealing in extremely bad faith on this issue as the braking problems were known to them and the resolution hidden from their customers.
Reviewed Aug. 11, 2010
I purchased a new Toyota Tundra in 2001. Within two years, the transmission had to be replaced and then within 4 weeks after, that it had to be replaced again. That is three transmissions in a new truck. Now, it is starting to not go in drive again. It takes a few minutes before it takes off. I do not feel that the transmission should have gone out within 3 years of buying it and then a second and now the catalytic converter again also the second time. I feel like the truck was faulty when I bought it. I should not have to pay for these repairs again. I only drive around town, I am disabled. I hope someone from Toyota gets back to me on this matter, thank you.
Reviewed July 18, 2010
The Lexington Toyota Dealership checked my 2001 Toyota Tundra after I received a recall notice from Toyota concerning rust to the undercarriage. Significant rust is documented by Toyota to the cross member and frame and the resolution promised was removal of rust and rust preventive compound application. I was told to call and make an appointment in June. I did and I am refused of service until the corrective process is approved by Toyota Customer Service.
It seems that the letter sent promising this as a resolution if rust was found is not to be honored. After numerous calls to their national customer service department, they refused to fix my vehicle until further notice, citing that the state of Massachusetts would not give them permission to apply the compound because of environmental laws, so therefore are allowing unsafe, recalled vehicle owners no recourse and no protection.
Toyota has been allowed by the state of Massachusetts to repair Toyota Tacomas with a similar problems but not Toyota Tundras. This vehicle has numerous problems and Toyota has paid for nothing so far; this has been a big expense for me. Why are we, as consumers, left with no recourse and this company can continue to shirk their obligations.
Defective brakes and engine light and o2 sensor were recalled. Left and right sway bars broke loose, loss of power steering, front end problem, rust problems to undercarriage front and rear, cross member and frame plus spare tire holder rusting through; all are Toyota recalls that have not been honored and dealt at present at owner's expense and detriment.
Reviewed July 8, 2010
I own a 2000 Toyota Tundra. I have to take it in for brake/rotor warping every 3 months. My mechanic has told me that this is a common problem with Toyota and they refuse to do a recall. They know this is a potential life-threatening problem but refuse to address the issue. I know of 3 other co-workers who have the same issues with their Tundra's as well. I was told by two mechanics that Toyota designed the truck with inadequate sized rotors for a truck of this size which is why they warp constantly with brake usage. I have done extensive research on the web and have found that this is a very common and reoccurring problem, yet Toyota refuses to do anything for a potentially very dangerous scenario.
Reviewed July 1, 2010
I have just recently gone into my local Toyota Dealership to have my 2001 Toyota Tundra inspected for "severe frame perforation" caused by rust. This premature rust is in direct relation to the lack of, or incorrect amount of, rust proofing process done during the manufacturing of the vehicle. Now, it is obvious that my vehicle is a victim to this severe rust, but it is stated by Toyota that it is not until there is a 10mm hole in the frame that they will proceed with the next step, which is either installing a new frame or a buy-back of the vehicle (on a case by case basis).
I was told by the dealership to continue to bring the truck in every 3 to 6 months until there is a hole present. The dealership also said my frame definitely needs to be replaced, but not until there is a hole. So, if it's obvious that my truck needs a frame, is this a safe procedure? Just put the truck back on the road until a hole forms and hope that I make it back to inspect it before the frame collapses onto itself.
I understand that my truck is nearly 10-years-old and is past any factory warranty. I also understand that Toyota recognizes this issue and is performing a set of steps along with the inspection process. What I do not understand is why if the frame suffers from a lack of rust proofing, which maps backed to the day of my vehicle's production, then why can't this truck qualify, right now, for the buy back or repair? I think this whole process is inefficient and really unsafe for the drivers of the 2000 thru 2003 Tundra.
Reviewed June 15, 2010
I have a new 2010 Toyota Tundra with 5.7 engine. Its engine seized with 750 miles on truck (with oil), truck is 10 days old. The dealer has had for a week waiting for Toyota engineer to decide what the problem is.
Reviewed May 6, 2010
I have a 2002 Toyota Tundra that I bought new. I have had no problems with it for 80,000 miles. Now I have a problem, the rear end differential cover has rust holes in it. The gear oil leaks out when it gets hot from driving. When I stop I leave a puddle of oil behind. I have to add a qt. every week. I'm going for my m90 rust inspection on 5/8/2010 and they are going to check this problem out also. After reading others complaints I don't expect much help form Toyota. Time to stop buying Toyota’s.
Reviewed May 6, 2010
I own a Toyota Tundra 2001 sr5 4x4 pickup truck and I have a very bad problem with the brakes on it. I have contacted everyone that I can about the problem but can't get anyone to help me with this problem. Please help me. I do not know what else to do. Please contact me regarding this matter asap. Thank you very much.
Reviewed April 16, 2010
2002 Toyota Tundra rust through on steering rack at 69980 miles resulting in loss of power steering and estimate of $1400 repair bill. Frame rust through is now suspect with loss of use and value. Value and use of car is in question
Reviewed April 14, 2010
I've been waiting for a couple months to see what Toyota is going to do about our 2000 Tundra with badly rusted cross members and frame with hole because of rust. They had rep come to take pictures. I'm still waiting for someone to get a spine and make a decision on how to take care of this problem. The vehicle will not pass inspection at end of month. We cannot afford a new vehicle nor can we afford to have this fixed ourselves. This is a corporate negligence as far as we and many others are concerned.
Toyota need to man up and fix these problems as they did with the Tacoma's. I can't understand why it is such a hard thing to correct. The companies that do such things need to put out a recall, yesterday, before someone gets killed because a frame broke on the highway at 60 miles an hour, something Toyota can easily take care of but apparently refuse to fix in a timely manner. I will need a loaner at end of month, which I am told Toyota will take care of, so they say. Any expenses because of this failure to provide for their customers will result in me sending them any bills that may accrue because of this known problem that they just don't seem to care about!
Reviewed April 9, 2010
My son purchased a used 2000 Toyota Tundra last May, 2009 from a Toyota dealer, Ira Toyota in Tewksbury MA. He brought the truck in to Copeland in January, for service and when they put it on the lift, told him he couldn't leave with it because the undercarriage was so rotted. They gave him a rental Highlander and cannot give him a date as to when a Toyota Rep. will be able to look at it. They are also telling him that they may want to fix it! My son is a part-time landscaper and Toyota refuses to replace the truck they confiscated with another truck. He cannot perform his job and haul his equipment in an SUV. To date, he has lost over $2,000 in jobs that he could not complete.
Reviewed April 6, 2010
My 2002 Toyota Tacoma was identified as a vehicle without adequate corrosion protection and I was instructed to bring it to the dealer for a frame replacement, which I did. After being told it would take 1 1/2-2 weeks to replace, I got a call two weeks later informing me they had not yet started. Another week after that, I got a call from Bill in the service dept that there were a number of other repairs needed and the total approached $2,000.00.
These items included the shocks which are connected to the frame, E-brake cable and pivot, rear axle seal and he informed me that front calipers and rotors were badly damaged from corrosion. I bought this vehicle new in December of 2002 and have only driven it for 7 years while the frame has corroded out from under me. What about all the components connected to this mass of rusting metal? Toyota does not want to discuss the fact that galvanic corrosion and electrolysis may also lead to premature failure of the components connected to the frame, i.e. the whole rest of the truck.
Now at the time, they were buying back the earlier models. They must have known that these trucks were also failing. This means that they waited until replacement parts came available so they could install new frames and not deal with buying back faulty vehicles. This is not acceptable, now not only are safety issues a concern but financially. Customers will be taken to the cleaners if we allow the dealerships to perform "up sell" work at inflated dealer prices and large markup on parts. Again, due to the fact that premature frame corrosion, it affects the whole system adversely.
Toyota should, at a minimum, be discounting parts and labor for recommended repairs of components that fail prematurely due to corrosion and are accessible while the vehicle is apart and repairs can be done easily. When I attempted to resolve this with Toyota Dealer, they said to call Toyota and when I spoke with Nicole at Toyota, she said she would call the dealer but could make no guarantees because the dealer is independently owned. At this point, Toyota is giving me the runaround and I am faced with having them reinstall the old rusty parts on the new frame. Toyota knew several years ago that these inferior frames were going to fail and said nothing.
Now due to premature failure of my Tacoma frame and associated components, I am facing a significant repair bill if I do as the dealer suggests, or I have to tell them to put all the components damaged from contact with the corroded frame back on the new frame because they are saying that anything other than the frame is my responsibility. Either way, I look at this as a significant safety issue as well as a major financial loss due to Toyota's poor workmanship and faulty product.
Reviewed April 2, 2010
I bought a 2007 Toyota Tundra from this company and the paint has been peeling off the front bumper since I bought it. I have taken it to the company twice about this and they refused to fix it contending that it is rock chips. The rest of the front of the truck does not have rock chips. It is peeling paint. What do I do now? This is a nice high-end truck and the front bumper looks real bad and needs to be fixed. I could not sell or trade this truck in without fixing this. It detracts from the look of the truck and makes it look like I am not taking care of the truck.
Reviewed March 24, 2010
On 1/2/10, I hit my wife with a 2003 Tundra Truck. The truck leaped forward and my wife was smashed between her car and the truck. My wife suffered a broken Femur and had to have surgery on 1/2/10. Released from the hospital on 1/8/10 and taking pain medication and having follow-up appointments to rectify the problem.
Reviewed March 23, 2010
While driving my Toyota Tundra, my driver side tire detached from the car, making me skid across two lanes in the road. I had my car towed to Sears for repairs. I find out from the mechanic there is a recall for the lower ball joint due to breaking. He only found out due to not being able to get the part. I called the corporate headquarters of Toyota and get told you should have taken it to the dealer. The truck is not under warranty. Why would I take it there? They tell me I have to pay the bill and then submit it to them after taking it to Toyota for inspection.Then they decide what they will pay 8-12 weeks later. I work a $10/hour job. I can not afford this. The corporate people tell me I did not register my new address with them. That is why I did not know about recall. This is a lie. In 2007 when the recall supposedly happened, we lived at the same address as when I bought the truck new. It is a 2004 Toyota Tundra.
Reviewed March 22, 2010
I have just recently learned of the problems with the Toyota Tundra and it's inherent brake rotor problem. I purchased a new 2007 Toyota Tundra after being bombarded with advertisements stating how much more heavier duty they were than the all the other trucks in their class with oversize brake rotors as well as a much larger drive shaft. I have recently spoke with a local brake specialist regarding the problem (after having the rotors turned at 30,000 miles and now needing them turned again less than a year later with only 10,000 miles since the last time), he advised me that he could fix the problem but would only last another 9-10 thousand miles.
With my last trip to Show low AZ from Gilbert AZ, through the mountains being one of the scariest rides I have ever had. It would seem that someone could address this serious safety issue. I have owned many trucks and cars and never had brake issues like this before. It would only seem reasonable that they would be able to or be made able to fix a problem that is so well documented. It would also seem that the dealer and it's factory reps would acknowledge the problem and work toward correcting it.
Reviewed March 11, 2010
I have owned 3 Toyota trucks. The last is a 2004 Tundra, and it is not near the quality as previous models. This thing is rusting all over. Any paint ding rusts. I bought this truck based on my experience of Toyota quality. I won't buy Toyota next time.
Reviewed March 10, 2010
I have a 2007 Toyota Tundra 4x4. The check engine light, skid, VSC and low 4x4 light was flashing. The truck ran alright but wouldn't kick into overdrive. So running on the freeway at 3000 RPM was not great for the truck. I took the truck in for a diagnosis which was just under $100 to find out that mice had chewed the wire harness, $1000.
Three weeks later, the same thing happened again. They opened the hood to find that the mice were back again and another $1000. Then to find out that they are insulating the vehicles with soy material. So I'm buying these rats dinner at the tune of over $2000? I can't afford to own this kind of lunch wagon! They want me to go through my auto insurance company. I have a $1000 deductible.
Reviewed Feb. 27, 2010
I had a check engine light. I took the vehicle in to find out what was wrong. I paid $95.00 for them to test the vehicle and find out what was wrong. They say the code is "P2441" which is the "secondary air injection switching valve, bank 1." Also, the ASV Valve and is going to cost me $765.00 for part and installation. The service guy said it was the first time his dealership had a malfunction on Tundra, like mine. I find it odd that the performance of my vehicle has been a little sluggish every time I took it in for a check engine light. I believe they knew it was bad the first time I had a check engine light but waited until I was outside the warranty to tell me. I believe it is a defective part and the dealership should replace it for free.
Reviewed Feb. 25, 2010
I had also recently changed the oil in my 2006 Tundra pickup, and left the old oil seal in place by mistake (clearly my fault). I made it about 10 miles, when the engine power suddenly dropped off, along with oil pressure, with almost no warning! I pulled over, shut it down, and called my dealer. They added 4 quarts of oil, and said everything appeared okay. Within about 3,000 miles, the engine knocked, started, and the check engine light came on. I had it towed to the dealership, and they said they would have to pull the engine, and tear it down to find out the problem for only $1,300. Before they started I asked them what my worst case scenario was. They said probably 4 to 5 thousand, which is about the going rate to replace an engine. I agreed to the tear down and they came back a few days later, and said the engine was gone, the cranks were damaged, the main bearing was spun, etc. They contacted Toyota, and came back with a repair price of $11,600.
I immediately balked and found a local shop, who would install for $1,100 and found a similar used engine (only 30,000 miles on it) for $2,200. I tried to negotiate the $1,300 fee down, but only managed a 10% discount (quoted price to pull this engine was $800). Of course they wouldn't release the truck without payment, and I had to get all of the parts from them to go on the other engine. So, about $4,500 later, I have another engine in my truck and it runs great. Clearly, installing two seals was my fault.
The first thing the dealer asked at the time of the first service was, who changed my oil last. It was me. The fact that they checked out the truck, and I ran with no problems (or oil usage) for over 3 months, and 3,000 miles before the engine failed, also amazes me. I asked after the engine was pulled, if this was covered by warranty, and they said no. The person who changes the oil is responsible (although technically, they were the last ones to add oil to the engine). Random engine or oil pump failure apparently is virtually impossible in a Toyota.
So, if you change your oil, which I have always done, do you automatically void your warranty? If you have your oil changed by someone other than the dealer, should you keep good records? I would strongly encourage you. The fact that I had no warning, really disappoints me. My previous vehicle was a '89 Ford Aeorostar, which I drove for 17 years, and had 180,000 miles, with multiple minor problems as it aged, primarily small oil leaks, and radiator leaks. With each of these problems, I had about 3 or 4 instances where I was a quart low on oil, or low on water. In each case, the dashboard sensor went off (a sound that once you hear, you never forget), but all I did was stop and add oil or water, never any permanent engine damage as a result.
My biggest question is, why isn't a 2006 Toyota able to provide the same level of engine protection as a 1989 Ford? I don't think there is any warning bell or buzzer of any kind that I have ever heard. I do get a friendly check engine light about every 4,500 miles, reminding me to change my oil. Too bad they use the same light for any engine condition. If it resets, it was probably just for the oil, but you never know. I can't recommend my local Toyota dealer for service either. They hooked me with the 4-5 thousand dollar worst case price, and then hit me with an $11,600 repair estimate. Surely a dealer can come up with a reasonably accurate estimate for a repair!
If I had known this up front, I would have towed it to my local mechanic, and saved at least several hundred dollars on my repair bills. This is the second Toyota that I have owned, and the only one that I have ever had any problems with. I lost about $4,700 to have this repaired.
Reviewed Feb. 22, 2010
I have a 2000 Tundra that had to have a new transmission at 75,000 miles because the planetary gear blew apart. I was in the middle of traffic when it failed and there could have been an accident. Thankfully, there was not. When I contacted Toyota about this, I was told it was not a safety issue (my car stopped in the middle of an intersection on a busy road, how is that not a safety issue?) and that I was going to have to eat the cost since the warranty had recently expired. I did have the transmission replaced at Toyota of Redlands, CA to the tune of $3,000. Afterwards, I looked online and discovered this is a very common problem with the Tundras and other Toyota products because of the inferior alloy metals used in the transmissions.
Reviewed Feb. 17, 2010
I have 2004 Toyota Tundra. I had it parked on a slight incline, emergency brake on and in parking gear. I got out to get mail and truck backed and went over a hill. When it was checked and pulled up by tow truck, the engine was running, still with emergency brake on and still in park. I was told by local Toyota dealer that there is no problem with gear shift mechanism or with emergency brake.
Reviewed Feb. 17, 2010
I own 2000 Toyota Tundra. The brakes have been a real problem over the 2 years I’ve had it. I have replaced the rotors 4 times, pads 4 times, and rear drums 3 times along with rear shoes. And now it’s pulsating really bad again! It’s all over the Internet that these trucks have brake issues and none of the dealers care or will act like it is even a problem. They want to replace lots of parts for lots of money! I usually do all my own work as I am certified to do so. This does save some money, but doesn’t do anything to ease my mind!
This is my last Toyota ever. I was a Chevy man all my life and bought this just to try. Wrong move. And since all my friends and neighbors see me working on this Tundra all the time, replacing brake parts, they want nothing to do with buying another Toyota themselves! So since no one at Toyota thinks there is a problem, regardless of the many thousands of complaints, then I’m done with them. This, along with all the issues they were hiding on the recalls they are having now, will put a dent in their company and will lose a lot of customers! Thanks for nothing Toyota!
Reviewed Feb. 17, 2010
My 2000 Toyota Tundra was recalled for "rust perforation inspection on the rear cross-member". They found on their inspection "rust perforation". They have had the vehicle for two months and I received a call that they can't fix the problem. I was told to return the loaner to my dealer and pick up my Truck. The dealer called 2 days later and when I explained what had happened said he would call Toyota and get an explanation. He just called back and told me that even though he doesn't understand why, he can do nothing for me. I asked if it has the rust problem, is it safe to drive. He said yes but since the truck has been on their lot for 2 months "the shift linkage has fallen apart". In an article written by James Limbach on your web site on the Tundra recall he wrote, "In the event that the rear cross -member cannot be replaced, Toyota will develop a remedy for those vehicles". They recalled my vehicle and it looks like I will have to pay someone to remove a pile of junk! What do I drive now?
Reviewed Feb. 16, 2010
I had my Toyota Tacoma 1997 looked at for the frame rust. It was not one of the ones that needed attention. However, I have had issues with the pedal many times. I, like many that I have read about have had this sticky issues with pedals. I believe you may find that the faulty pedal goes back further than is being reported. I, like most owner love my truck and feel very insecure about driving my vehicle now since the recent recalls. Please check this out before some people get hurt or worst. I will be staying in touch with this issue.
Reviewed Feb. 10, 2010
I own a 2007 Toyota Tundra (purchased new on March '07). I noticed that at a speed of 40 to 50 miles per hour, the vehicle vibrates when braking. I took the truck to the dealer where I purchased it, and the service manager said that he need to resurface the front disks and rear drums (he said it is not covered by warranty ). The truck had only 15,576 miles then. I paid $418.12 for the repair.
Now, I am hearing all kind of issues with Toyota products. I then contacted the Consumer Experience Center in CA, on February 2, 2010, and they would not acknowledge that there is an issue. She gave me a case number (**) and said, I should talk to the service manager of the dealership. I know I will not get any satisfaction from him. My question is, has there been any reports about similar issues with the Tundra brakes, especially after such a short period/mileage (15,576)? What made me more suspicious is that the dealer did not list this services as a part of the record on my truck. I am very concerned about brake failure and wearing prematurely.
Reviewed Feb. 4, 2010
My 2000 Tundra is a money pit. I bought it three years ago with 89,000 on it. Since then, I had two O2 sensors fall out. The starter and water pump each were replaced by the dealer, since they were major jobs beyond my skills ($700 each time). The front rotors were replaced again, along with caliper pins and pads. And the underside is extremely rusted. Once I broke the temperature control knob, and that cost $700 as well, since the entire assembly needed to be replaced, not just the knob and it's connection to the interior vent system. The worst thing is, I'm still making payments on it. No more Toyotas for this sucker.
Reviewed Jan. 28, 2010
My 2001 Toyota Tundra engine failed recently. I was told that the right camshaft had broken, freezing up the engine. A reconditioned engine was recommended at a cost of $5500. The engine only had 92,000 miles on it. I fully expected 300,000 as I always got it serviced when needed. I feel the shop mechanics should have noticed any problem or potential problem with the engine. It had begun to make a different noise, but I figured it was in good hands and that, if anything were wrong, I would have been told the last time I got the oil changed. I was never told anything.
Reviewed Jan. 26, 2010
First, let me say that my problem is not aimed at the local dealer, but rather Toyota and their regional and national offices/personnel. I own a 2007 Toyota Tundra. It has a tapping lifter that will vary in volume from almost imperceptible to loud enough for someone to ask me if the truck was a diesel. It is a slow tap at idle which makes me believe it is coming from one bad or preiodicalled oil-starved lifter. The problem has been ongoing since the truck was new. When I initially complained about it, the dealer told me it was "normal" and would soften over time, and to be patient.
It does not seem to affect performance or get worse or better. It is just not a sound that should emanate from a quality product produced by a manufacturer that touts its "craftsmanship". I had the truck in for one more try at resolving this problem over the last month. The dealer had a FTS and a DSOM come in to inspect. Guess what? They admitted the noise was there but it was "within acceptable tolerance"!
My truck sounds like it has a serious engine problem. I would never be able to sell it to anyone in this condition. I have listened to many other 2007 Tundras and they all sound smooth and quiet. I want mine fixed and would prefer that Toyota do the right thing and fix it before I have to escalate to another process for resolution that will cost everybody more money than the repair. The truck is still under original warranty. I have all sorts of TAC and case numbers.
Reviewed Jan. 20, 2010
I have a 2000 Toyota Tundra and so far, I am not happy. The frame is bad, it has stopped shifting, the internal tranny cooler blew up costing me $450.00, the manifold is cracked, rear cross member is so bad the spare tire no longer comes down, the brakes pulsate when new ones were put on 5000 miles ago. Toyota needs to do something and quick. These are all problems that most everyone is having so why in the ** won't they do something about it? I have been a longtime Toyota consumer but after this, I probably won't be and it makes me sad.
Reviewed Jan. 16, 2010
I own a 2000 Toyota Tundra with only 94,000 miles. Its frame is rusting extremely bad, the transmission is shifting extremely hard too soon and clunks when shifting into overdrive. The brakes were completely replaced, new calipers, new rotors, new pads at 85,000 miles and need them again. I am so disappointed in my Tundra now as soon as I can get rid of it won't be soon enough. I will not own another Toyota Tundra until TMM can do better!
Reviewed Jan. 10, 2010
We too have a problem with bad vibrations, caused by applying the brakes on our Toyota Tundra. We were told by our local mechanic that it would cost about $3,000 to replace and repair the defective Toyota braking system. This is too pricey for us. It has depreciated the value of our truck as well, so if we did want to sell or trade it in, Toyota's defect would cost us dearly. There has to be a class action suit brought against Toyota for these kinds of losses, to the defenseless consumer.
Reviewed Jan. 4, 2010
The 2007 model of Toyota Tundra has poor design for air conditioning and heating. In addition, it has several electrical problems as well. It appears that once the warranty is over, the cost of maintenance on this vehicle will skyrocket. It is poorly designed, and I have suffered from owning this vehicle.
Reviewed Dec. 26, 2009
I own a 2000 Toyota Tundra that has extensive rust on the frame on the complete driver’s side of the vehicle, front to rear. I have taken it to the place I purchased it; at that time they said there was no recall out for such vehicles. Also, I filed a claim with the Toyota headquarters in California and received a claim number. But I still have not received letter about the recall. I had to have various repairs (almost $1,000 worth) done to the driver’s rear side to fix this problem. I am still fearful the vehicle is not road worthy. Toyota needs to step up and admit that the 'rust conditions' exist on the complete frame work, not just on the cross members.
Reviewed Dec. 24, 2009
My 2006 Toyota Tundra with 41k miles switches gears at times with a sudden burst of acceleration in the middle of a drive.
Reviewed Dec. 21, 2009
I own a 2000 Toyota Tundra that has a big problem with frame rust. I have been told by independent garages that the frame has soft spots and could be unsafe to drive. I looked under the truck and could break off large pieces of metal. I took it to the dealer and they said they took pictures but it wasn't that bad. I am not driving the truck and will never buy another one.
Reviewed Dec. 12, 2009
I was the last car in a line of cars stopped at a red light. I was hit from behind from a car going at least 50 mph, which caused a chain reaction that involved 5 cars. Not one airbag went off. I sustained whiplash, as did the passenger who also hit his face on the dashboard because the bags didn't deploy and his seatbelt didn't lock either. I thought these safety measures were supposed to work in these situations, I guess not. Thank God I was in a bigger truck if not, I would have been badly injured or it could have been fatal.
Reviewed Dec. 6, 2009
Reviewed Dec. 6, 2009
Reviewed Nov. 29, 2009
Toyota Tundra Company Information
- Company Name:
- Toyota Tundra
- Website:
- www.toyota.com
