Toyota Tundra Reviews

The next obstacle was even more exciting. We discovered the back tires where ready to fall off and the front wheels had developed some issue also. So we limped the truck to Elk City Oklahoma in the midst of tornado warnings. We even got to spend the night in a run down Motel 6. I think they rented rooms by the hour. That was another $1400 over our budget for a two day stay in scenic Elk City. At least we got a free loaner from the folks at Smith Family Nissan. It's more than Toyota has done for us. I had to drive up to Keene to just get pushed right out the door politely. They could have at least saved me the trip by simply returning my email. We got the same treatment from Toyota Corp.

And for a souvenir we are left with a very expensive piece of scrap metal in the driveway. It appears as though Toyota cheeped out on the steel for the frame. Cheap Chinese steel. The solution was to spray some cheap crap on the frame and cover up the problem. It won't be long before it breaks in half just sitting in the driveway. Thanks Toyota for all the help and the great customer service. You sure know how to take care of customers.

3) Navigation system. I deleted it soon after I installed the app on my phone. It was "all over the map" (pardon the pun.) The only thing consistent about its performance was that it was consistently inaccurate. I mean telling me to turn at such and such a street in 400' when I was already at that intersection. Factory rep and service manager's response? "We admit the app would only be considered "Fair" No Toyota fix forthcoming.

4) My fuel tank is a 38-gallon tank. The digital and analog displays show it is empty when there are 7-8 gallons of fuel in the tank, making that capacity marginally valuable in everyday use. Factory and service manager's response? Some ridiculous line of reasoning involving a hypothetical towing scenario in which fuel was being consumed more rapidly than in everyday use. Translation: Tundra owners are too stupid to monitor their own fuel gauges. Conclusion: I petitioned Toyota to buy the vehicle back. Their response was a polite "We don't think any of these issues would significantly affect resale value. Sorry, can't help you." Translation? "Sorry you ever believed our advertising. Go fly a kite." Very sad conclusion to my time of esteeming Toyota as a great.

I contacted the company and their representatives had me jump through a bunch of hoops to get them information and pictures of the problem. When that was all completed after over 2 months they said that they wouldn't be able to do anything else to fix the problem. This is the first time in my life that I have run into a company that won't stand behind an inferior product. After doing some research I found out that Toyota has been dodging issues with their products for years. Don't be fooled by some of the positive things that you hear. I'm not sure who is behind those reviews but I got fooled. Never again will I purchase a Toyota.

Front radar on several occasions has the brakes lock up with nothing in front of me. There was no fog, snow or rain either. Ride is rough for a $53,000 truck. Bumpy and all over the road. I’m sure the horrible tires that came on it stuck have a little bit to do with it. I purchased the truck to be able to tow. This thing is pitiful with any weight behind it. It has a lot of torque on paper but I’m not feeling it. Doesn’t pull a trailer with confidence. Could be the C frame that’s riveted together. Needless to say, I only drive the truck when I have to and I now tow with my 08 V8 Pathfinder. This has been by far the worst truck I have ever had. I would sell it but it is already lost a ton of resale value. Will not be buying another Toyota.

They did not plug in a connection plug all the way and could not see the temperature gauge or the cruise control display on the dash. After setting it the old way, with no display on dash, truck accelerated to over 90 mph in a corner and almost went off a 30 foot cliff. In the other instance, while on my way back to Wyoming in July, with cruise control set at 80mph, came over a hill and had a vehicle, 75 yards a head of me in the slow lane, pull into my lane to pass a diesel truck, causing my truck to spontaneously slam on the breaks. I was on about 20 yards onto 4 inches of frozen hail covered the road. The vehicle went into 80mph spins. Toyota safety system is going to kill people.

With more problems with the safety system, every time I come up to a cattle guard or a water gutter in the road, my truck sounds off alarms, telling me to brake. The stereo is pointless, 12 speakers including a subwoofer and my cellphone sounds better. Even after they replaced it. It took three months and over 8 times to the dealership before they replaced it. Since new stereo, still has the same problems, like won't connect to blue tooth, low sound, subwoofer not working, no display at all. Boy I am glad I got 3 months of Sirius XM for free because I did not have a stereo that you could listen to it. Toyota will not fix it. Numerous times, bluetooth does not work, so hands free does not work. All these times, have been proven to the service manager with zero cares or concerns about my satisfaction. Toyota still has not fixed all the issues with the stereo.

When the AC is turned on, it fills the cab with a pungent order of mold. Toyota will not fix it. The rear bumper plastic flaps that caused Foss Toyota in Casper Wy to replace it. After they replaced it, they plastic lines have unequal gaps in the pieces. Toyota will not fix it. The dash is unacceptable, more curves in it than the all the contestants on the biggest looser combined. You can see under the foam in places. When I bought the truck, the dash did not look like it. It was brought to my attention from friend. I asked the dealership, (Groove Toyota in Denver Co) and he said it would be covered under the warranty. I also noticed when they pulled it from the back that there were towels in the window. By the time I got back to Casper Wyoming, the dash had numerous waves in it.

Driving down a dirt road, dust fills the cab when all the windows are up. Toyota will not fix it. There is water in the doors constantly. Now with the winter months, the water freezes and breaks off causing it to rattle when driving. Toyota will not fix it. There is a gap in the driver's tail light, thats causes my truck to whistle while driving down the road. There is a gap between the light and the truck bed. Toyota will not fix it.

Now with the winter months upon us, the heater cannot warm the vehicle up. Maybe the heat is leaving the vehicle through the spaces that the dust is coming in. The switch to change the setting from floor to mid chest area to front windshield does not work. Just a little air goes out all the places. Even with all the front vents closed, the same amount air comes from all three areas. Maybe the button to switch the position is only there for looks. The hot air that comes from the top of the dash cannot even melt snow or ice on the front windshield. Maybe, my curved dash is blocking the air from reaching the windshield. After feeling the air come out, it is not enough to melt the snow. Farts have more heat and airflow than the Toyota Tundra heating system. I am betting that Toyota will not fix this issue either.

Foss Toyota of Casper Wyoming, I think has an issue with fixing my truck because I did not buy from them. I saved over $14,000 dollar by traveling 4 hours south to buy my truck. Every time I take my truck to them, they compare it other Tundras on the lot. All with the same result as they say. I keep telling them they are wrong and the ones on the lot are a lot better than my lemon. Numerous emails to Toyota Service care has proven that they don't care. I have been a die hard Toyota fan since owning my first Toyota in 1990. I have had more problems with my truck in the first 800 miles with this 2018 Tundra then I have with my 8 other Toyotas and 900,000 miles. I am to the point of seeking a lawyer.

I spoke with Toyota corporate and the last I was told is that they are going to attempt to provide me with a truck but can’t guarantee it. This is unacceptable, I spent 47k on a new truck and any other dealership would have offered to replace the vehicle or not inconvenience me and affect my livelihood. I will not purchase or recommend another Toyota product.

They asked me for $200 for the diagnostic charge. Usually; they supposed to inspect the truck every 5000 miles under the warranty and the Transmission is still under the warranty but they told me that I need to pay $200 and if they find any problem with the transmission, then they will waive it. After talking to the shop manager, the salesman who sold me the warranty, his supervisor and finally the big Boss, they waved that charge and they called me after 4 hours that the car is ready and they didn't find any problem with Transmission. I am %100 sure that there is a problem with this transmission but because of they don't want to spend money to fix the vehicle under the warranty, they tell you there is no problem with the vehicle, but when the warranty is gone, they give you a huge list of the problems and a huge bill!!!

I am writing this review to just let the people know that, the Toyota warranty is just waste of the money and there is not really warranty on your vehicle. I spend over 3 hours and I got a lot of headaches to let them know that you can't charge me because of the warranty that I paid three years ago. I love Toyota but unfortunately, I will not buy any more Toyota because of the trouble customer service and a bad experience I had with them. Again; I love Toyota but don't waste your money for extended warranty!

The service writer blew this off as just basic suggestions and the gm signed off that these were NOT to be done. Nevertheless the rotors were machined and no pulsating was noticed within normal city driving. On the highway though after a few heat cycles the pulsating was back. I brought the truck in for an oil leak I now noticed on the passenger side cam tower and also told the service writer about the pulsating brakes again. I then called Toyota Customer relations to open a case and found out the truck is not showing to be a certified pre-owned, I contacted the dealer and the used vehicle manager stated it was paid to be certified. I requested to speak to the manager of the dealer and when I did he told me that they have already given me new tires what else do I want? At this point I did not know what to say, I voiced my concern and also told him there is a concern about rust on the undercarriage of truck.

At this point I was text a copy of the receipt from the dealer paying for the certification and also noticed I was charged for an extended warranty I did not want or need since I purchased a certified pre-owned vehicle. I was not addressed about the extra charge and the Manager stated he will reverse this, which was NEVER done. By this time Toyota Customer relations case manager called me back and stated that the Tech states there is no concern about rust seen and the vehicle certification just has not updated in the system. The case manager then stated he is standing by the dealer's tech evaluation since he is a certified technician. I am completely disgusted by this experience, this is my third Tundra I have owned and now I don't want to purchase Tundra. I work in the corporate office of another OEM as a technical specialist and there is no way I would allow a customer to be treated in this manner.

If my company made a vehicle of this size I would not hesitate to buy it but I have always been fond of Toyota Tundras until this experience. The rotors on all four wheels have significant rust and deterioration in the vents of the rotors, the passenger side cam tower that was re-sealed is leaking oil again and the brakes pulsate. The charge for the extended warranty was never reversed and I have called about this and never received a callback. I am at a loss; never will I do business from AutoNation Toyota Mall of Georgia again. Toyota themselves is not questionable based on how I was treated with from customer relations case manager. I unfortunately know the amount of erroneous calls to CR from customers looking for handouts but I am not looking for a handout, I want this Truck to be repaired to the specs it should have been when I pulled off the lot May 1st 2017.

This truck spent approx. 3 wks. in the shop a week after I purchased it, it a great feeling to make payments on something you are not even driving. It's an even worse feeling to be blown off by the dealer you purchased the vehicle from and the automaker themselves. Part of my purchase agreement was to replace the 2 front tires due to visually obvious wear, tread was very close to the wear bars. Dealer was not able to order tires since the current tires were discontinued from manufacturer. Dealer did replace all four but from the previous inspection prior to my sale the tires showed wear and should have been addressed before certifying vehicle.

These all seem minimal but this is very concerning how this has all transpired. I provided photos of the cooling vents on the rotors, retail sales contract, internal inspection report from initial dealer inspection, certified pre-owned contract and repair invoice from cam tower oil leak. I currently have approx. 69000 miles on truck with original purchase mileage at 49852. I have a long commute to work and a medically sensitive toddler who is commuted back and forth from clinic visits. He had a Liver transplant at 8 months old 6-25-2016.

I was saved many times because of the Toyota Tundra and after hearing many Fellow Iraqi army friends, Toyota Tundra is a truck they could trust after never noticing no other trucks in Iraq such as the ford or Chevy or Dodge and even the GMC truck which never seen or used anywhere there, and this is why!!! They are very dependable and never break down in the middle of the desert anywhere and they can take many rounds of Enemy artillery that hit the truck and the truck kept on going, even the engine was shot at many many times... I owe Toyota my life for saving mine in order for me to now have my beautiful children who Kaylee is 7 yrs old and my son Kiko is 8 yrs old.

I now have 2 Purple Hearts for saving 3 families and my captain from enemy fire and I would love to donate my Purple Hearts to Toyota Tundra. This will prove to the world that Toyota Tundra and Tacoma’s are the best of the best with NO doubts in the world, if you could drive pass any use car dealership in this country, you will NEVER ever see a used Toyota Tundra anywhere guaranteed!! Because many people DON'T ever want to trade them in, you will see many other trucks in a dealership parking lot but never a Toyota Tundra and that’s your proof right there.

I’m 50 yrs old now and my dream truck which I know I will never own cause they are too expensive for my wallet is a brown with orange leather interior fully loaded 4 door Toyota Tundra limited truck... I cry every time I see one on the street and my kids tell me, "It’s ok dad. God will give you that truck one day," and I cry every time my kids tell me that. People Toyota Tundra is the best dependable outlasting truck in the world today. I would even do a commercial for Toyota Tundra as a war vet just so the world Would know how a war veteran would die and wanted to be Buried in my Toyota Tundra when I die. Since this truck saved my life.

In my opinion Toyota missed the mark on this situation knowing they had an issue with their trucks rusting out just after the 5 year mark. Then they stand firm on the fact that it is out of the offered warranty. If there wasn't a known issue for the bed rust then things would be different. Toyota should have fixed these issues at 100% of the repair cost if they do in fact think they build a quality truck. Poor design and sub-par materials make for a less than superior product. Since talking with my Toyota dealership and customer care I decided to move on to another brand of truck and will not be looking back. This was my first Toyota truck and will most likely be my last simply because the company would not stand behind their product.

1) Front axle needed to be rebuilt. This was done under warranty. 2) Water pump failed shortly after the warranty expired. 3) Everyone should be familiar with the highly talked about gas pedal sticking recall. 4) Rear bearings (yes, I said bearings. That's both sides) failure. Despite my finding a service bullet Toyota published, articles specifically pointing to the issue being a Toyota design flaw and the dealer indicating that they installed upgraded bearings as part of the repair, I was still responsible for the clear majority of the repair cost. The dealer helped and provided the next largest portion and Toyota provided a whopping $400 to the over $2,000 repair.

5) The fifth item is the most recent item that I have yet to do anything about would be the rusty frame issue. I haven't done anything as I have yet to receive the recall notice, but was told by my dealer that my vehicle was included. Based on what I've seen and heard, I'm also not excited with either of Toyota's suggested fixes.

The company that I worked for was the supplier of the frame. In my opinion, the suggested repairs that Toyota is pursuing does not represent what they should be doing. I understand that all vehicle manufacturers have issue. What drives my next purchase decision is how that manufacture resolves those issues. Based on the recent frame issue, I've been working with my dealer to find a solution and my dealer, Metro Toyota in Kalamazoo, MI, has gone above and beyond. I've seen little support from Toyota and the support I have seen (The $400 for an issue that was theirs) was a joke. When the truck bearings failed, my wife and I were looking at a Camry for her daily driver. We ended up with a Subaru. Both our parents are also now looking for new cars. My mother-in-law will most likely be going from her RAV4 to a Subaru Forester. I'm not sure what my parents will do, but they and others have seen my frustrations with Toyota.

I don't think that will be a direction they will be going. It's not about the vehicles as I love the style and feel of the Tundra's and Camry's. It's about the after sales support and the owning up to their mistakes. As children, this is one of the first things we learn. I would expect nothing less from a large corporation such as Toyota. If you read this Toyota, be thankful that you have great dealers, such as Metro Toyota. Unfortunately, they can only do so much. They've worked with me in offering me a more than a fair trade in value for my truck, but we're still ~$5,000 away from trying to bring this to an acceptable resolution.