Tempus Logix Reviews

Thanks for good work! This is very important, good communication, they answered quickly. I recommend it, in the future we will work with you and become better at working. Thank you again, we wish you all the best.

The car was supposed to be picked up near Denver, PA, and dropped off in Urbandale, Iowa. The shipment took three days. The driver texted us a couple of hours before arrival, and then he arrived around 15 minutes from when he said he would. We were here for drop-off and then my daughter was on the other end for pickup. The drop-off was a little sketchy. The driver had more like a flat bed and it held three vehicles. It was not a big truck. It was late at night and we held flashlights. The driver did not speak English at all, which was fine. But we kind of guided cars around him because he stopped in the middle of the busy street. But we are in Iowa. It was not really busy. But the experience was fine. We all lived through it. We were grateful to have it and get the car in great shape and very pleased with the service. He did the best he could with what he had.

Tempus Logix was the fourth company that I had to contact to get my move done. They were on top of it. They gave me exact times, places, how it would work, and how much it would cost. The pickup was originally scheduled to take three or four days. But it only took three. Also, the drop-off was very efficient. The courier driver called when he was between 5 and 10 minutes away. He pulled up and it took less than five minutes, he had the truck off, and was gone.

Tempus Logix wasn't the cheapest one, but they were the fastest to book with. I was on a time crunch and they met their deadlines at the last minute and got my car shipped on time. They called and texted regularly. They let me know if they had managed to book a driver. I'm happy with them.

I was leaving town so it was urgent that the vehicle had to be picked up ASAP and with a deadline to be delivered. Not only did they pick it up on time, but they also delivered it earlier than expected. Every time I texted, the driver responded immediately. I've done this a lot in the past, and others would tell me, "Oh, no problem. We'll pick it up within one to two days." Then I would hear a ** story such as "Our car hauler got stuck. The axle broke,” or “He got stuck in traffic," or "It's gonna be another two days," or what not. But not with Tempus Logix. They were easy to work with. Everything was exactly as it was mentioned. I even reached out to them for another delivery. They didn't have someone available right away but that was how good it was that I even reached out to them for another one a few weeks later.

They went me information on the dates they were gonna target picking my vehicle up and the codes that I needed to share with the seller. I was pleasantly surprised I did not pay the extra for an enclosed trailer. The movers got here a little early but I'd rather have them early than late. The car was undamaged. The quality of service couldn't have been any better.

The reps were very communicative. They kept me updated throughout the whole process. The delivery was on time and everything was fine. There was no extra damage to the vehicle.

The customer service with Tempus Logix was good except I wasn't dealing with the driver, which was odd. The driver was the guy that got the raw end of the deal. He did all the driving. He had the vehicle. He paid for the gas and the tolls. I paid 800, and he only got 400 of it, and it was disturbing that he got such a raw deal out of it. He was trying to get paid from me, and I said, “Well, I already paid.” He called his people and found out that was true. I wish I had his contact information because I would use him again directly. As far as the delivery, my car is 95 years old and I wanted the enclosed trailer. They picked it up on time and delivered it on time, and they did a great job.

Tempus Logix called me one afternoon after they won the bid to verify the information on the vehicle. My vehicle was in the front yard of my business the next day afternoon. The driver was very professional and had great communication skills. He was very careful with our vehicle. His main concern was to make sure that whenever he unloaded the vehicles, they were unloaded safely.

Everything was organized perfectly. I'm on a dead-end neighborhood and the truck was able to pull in all the way and unload the vehicle without a problem. It was in the condition that I expected it to be in.